Services-Brochure

Technology Portfolio

www.auravox.us

Technolog y Par tnership Program

We’ve got

GIG for your business an awesome

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— Table of Contents // 01. About AuraVox

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02. What We Do

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03. Voice

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04. Managed IT

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05. Dedicated

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06. Broadband

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07. Voice Services

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08. Cloud-

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09. Structured

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Fiber

Technology Suite Performance-Driven Connectivity Package

2020 / 2021

Computing Cabling

10. Web Hosting & pg. 18 Development

Full-Service Communications

11. SEO Services VOICE

INTERNET

MANAGED IT

CLOUDCOMPUTING

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STRUCTURED CABLING

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Technolog y Par tnership Program

Since

2012 —

Managed Services Provider

”Always On” IT & TELECOM — O ur mission is to e nsure “always on” computers, mobile devices, internet , and phones with personalized cus tomer suppor t .

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Voice

Internet

Managed IT

Cloud-Computing

Structured Cabling

Cloud-based VoIP phone systems, mobility and unified communications.

Highest-quality dedicated fiber and broadband internet connections.

Interactive cable perfect for streaming live TV anywhere, on any device.

Employee collaboration, data backup, remote working and more with cloud services.

Providing low voltage cabling & infrastructure solutions for a strong foundation.

Full-Service Communications

We’re driven by two core principles, which are to ensure you have “always on” IT and telecom, and to enhance your productivity with personalized technology.

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days, we have been driven by two core principles: 1. Ensure our clients are able to run without interruptions.

2. Continue

developing

solutions

that

enhance

productivity, efficiency, and security.

As a participant in the innovative AT&T Partner Exchange, the nation’s leading telecom provider, we’ll ensure your connection and level of service to grow and thrive. AuraVox’s Services team can help you determine your connection needs and find the best setup for your requirements and budget.

AuraVox will ensure your residents’ desktops, laptops, mobile devices, internet connections, and phone lines work right, day and night.

Our expertise allows us to maintain “always-on” IT and telecom systems, but what we love most is personalizing our service and support. Computers, phone lines and

At the dawn of the internet age, we were commissioned

televisions working flawlessly and a deep commitment to

to develop a call-center computer/telephone system that

customer care: That’s what we consider “full-service.”

would operate normally even during a natural disaster.

That project opened our eyes to innovative ways to use “Session Initiation Protocol (SIP),” a technology for enabling network, video, and voice communication services.

What this means for our customers is that AuraVox is a leading expert on the services we all need to excel in today’s business world: IT networking, internet, and telecom. And ever since that SIP project back in the early

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Technolog y Par tnership Program

What Can AuraVox Do for Your Business?

Managed Services Provider

We can take your IT & Telecom Systems to the Cloud. — AuraVox can install and support your entire technology infrastructure, from your network and website to your internet and phone services. As a Gold AT&T Partner Exchange Solution Provider, you can count on us to keep you connected 24/7. Computers and phone lines work flawlessly. That’s what happens when you partnerwithafull-servicecommunications company like AuraVox.

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Technolog y Par tnership Program

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Voice Communications

AuraVox for Phone Lines, Phone Systems and Fax Service — With new trends in mobility and e-commerce, cloud-based technology is continuously advancing. Our feature-rich, cloud-based VoIP phones connect easily over an existing network, and no expensive hardware is needed. We also offer advanced fax-to-email service that allow users to send official fax documents electronically that can be accessed from any device. AuraVox specializes in affordable, custom voice communications for small businesses with expert, responsive support with easy adaptability, customization and scaling.

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AuraVox is a Direct Provider With AuraVox, there’s no middle man. We provide direct, quality cloud and premise-based VoIP phone systems in a variety of affordable packages that can be personalized to improve your communications.

Cloud-Based Phone System Plans

Key Features with VoIP — Automated Attendant

— Caller ID

— SMS Text Messaging

— Mobile App/Softphone

— Call Forwarding

— Call Screening

— Video Conferencing

— Call Queues

— Call Hold & Transfer

— Voicemail

— Conference Bridge

— Conference Bridge

— Call Recording

— Integrations

— Ring Groups

— Ring Groups

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Managed IT

Remote Monitoring & Maintenance

Technolog y Par tnership Program

Quality Computer & Network Support

A Division of AuraVox

AuraTech for Proactive IT | You can trust AuraTech to deliver the level of managed Services your business needs to ensure a stable and secure IT environment.

— AuraTech provides proactive IT managed services using a remote monitoring and management platform (RMM) to continually monitor the health and performance of your IT network – without any kind of disruption to your

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employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. The key element is that we are preventative and proactive in our management service.

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Remote Monitoring & Maintenance

Network Architecture

Internet, Data & Cloud

We provide the proper upkeep and maintenance of your mission-critical systems, functioning just like your internal IT department, without the costly salaries. We can work alongside your in-house IT to perform the daily maintenance that they might not have time for. We provide new solutions for your staff to focus on the bigger picture.

Our highly skilled network consultants are specially trained to manage and develop existing network infrastructures in order to save companies money and improve their business processes. AuraTech delivers robust IT systems and sophisticated applications.

AuraTech can integrate cloud, data & internet services delivering the performance and storage capabilities that your business needs. Take advantage of powerful, enterprise-class services whether on-site or in the cloud. We can provide scalability and mobility with a focus on productivity, cost-effectively.

Backup & Recovery

Help Desk Support

Managed Security

On-Site Services

Our backup and recovery solutions are designed for fast-growing organizations like yours as you modernize your data protection.

Protect anything everywhere with incredible ease, recover your environment in minutes without affecting users and scale backup and restore capabilities based on your growing needs.

Much more than a traditional help desk, our services provide our customers with professional and immediate support without the costly overhead. Our remote support specialists can handle over 76% of IT issues remotely focusing on rapid response time and first-call resolutions.

Keeping your software and firmware up to date is crucial to keeping your workstations and servers running smoothly.

New viruses, Trojan horses, and other malware are created everyday, and our services take care of essential maintenance that your computer systems need.

AuraTech’s on-site services team is available to assist customers with IT requests that can’t be handled remotely.

With professional experience to resolve issues that require a technician to be on location, you can trust in fast response times to common IT issues without the need to add additional staff.

Remote IT Service Plans

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Technolog y Par tnership Program

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Dedicated Fiber Internet

Our dedicated fiber-optic solutions ensure lightning-fast, stable connections with higher security — With AuraVox’s fiber high-bandwidth service and future-proof evolution, we offer the

best in connectivity for your business. Providing intelligent and powerful experiences for your operations at the level you need to grow and thrive, really is our forte. As a participant in the innovative AT&T Partner Exchange, the nation’s leading telecom provider, we give our clients the option to choose from among the highest-quality internet connections in the industry.

GREATER BANDWIDTH

FASTER SPEEDS

SIGNAL STRENGTH

The bandwidth availability using fiber optics is significantly higher and speed does not decrease as high demands are put on the network.

Fiber optic internet provides users with much faster upload and download speeds (symmetric speed) than any other types of connections.

Fiber optic signal strength stays consistent over distance while DSL or copper signals can degrade as the user moves away from the switch.

SECURITY Fiber optic cables make the most secure connection for your data, while wireless and copper lines can be compromised. Since fiber networks don’t radiate signals, it’s nearly impossible for hackers to tap into and increases security and protection against cyber attack.

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FUTURE FLEXIBILITY

SUPPORT FOR HD VIDEO

As technology advances and the use of apps and cloud services grows, fiber optic internet will help ensure the area is ready to take advantage of future demand.

Fiber technology gives the ability to offer the best quality video and streaming with less latency, as well as faster download and upload times for high definition content.

Optical Fiber vs. Wireless — In essence, wireless networks operate at the “speed of sound”, fiber-optics at the speed of light.

Nothing is faster than the speed of light, and this becomes particularly true when wireless networks become congested. Since users of wireless networks share the same bandwidth, the more congested and slower the wireless network becomes.

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Technolog y Par tnership Program

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Broadband Internet — AuraVox’s Internet Services team can help

you determine your business’s connection needs and find the best broadband setup for your requirements and budget. As a participant in the innovative AT&T Partner Exchange, the nation’s leading telecom provider, we’ll ensure your business has the internet connection and level of service it needs to grow and thrive.

Broadband Internet

Lower Costs, Higher Potential Speeds, Broader Availability

| Broadband Internet is great for businesses on a budget or those without strict connection requirements. Broadband Internet is a type of connection that is shared amongst other customers in your area. This can lead to fluctuating connection speeds; more concurrent users slow your network, but fewer users give you the highest possible speed. This is an advantage if your business is not reliant on consistently fast connection speeds 24/7, or works nonstandard business hours.

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Recent Price Comparison

Price Comparison The following table is a recent asymmetrical broadband internet price comparison between Comcast and AuraVox for a customer in the 77070 zip code. * Pricing based on current rates in 77070 and could fluctuate

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Technolog y Par tnership Program

Embrace the Cloud — AuraVox’s Cloud Computing Services will help you improve employee collaboration, back up important files, facilitate easy remote working, and more, all while reducing your hardware and energy costs. The cloud can improve your business in a variety of ways, but like every other tool, it must be implemented and maintained expertly for you to take full advantage.

CloudComputing

Benefits of our Cloud Computing Service include: •

Support for private, public, and hybrid cloud setups

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Enterprise-grade email exchange and archiving

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Automatic cloud backups to secure data centers

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•

Access to data from anywhere at any time

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Reduced hardware, power, and cooling costs

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Structured Cabling Benefits of our Structured Cabling Service include: •

Expertise with all cabling, including IT and telecom

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Customized networks from single office to multiple buildings

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Lean design that saves space without sacrificing performance

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Lightning-fast connection speeds

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Increased efficiency and lower hardware and energy costs

Build a Seamless Cabling Infrastructure with AuraVox — AURAVOX’s Structured Cabling Service will provide your network with a strong foundation. Our infrastructure specialists will customize a cabling solution that efficiently and unobtrusively meets your unique business requirements. You’ll enjoy higher speeds, more workspace, reduced costs, and the peace of mind knowing your cabling was done right the first time.

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Technolog y Par tnership Program

Website Development & Hosting AuraVox as Your Creative Digital Team

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Marketing has changed more in the past 10 years than it had in the previous 100 — propelling us into the age of websites, social media, streaming, and instant information. Consumers today are connected to the web 24/7 and the average user now spends 6 hours per day consuming digital media. Your website is arguably your most important marketing asset and should serve as your 24/7 online sales representative.

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.

- Steve Jobs

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Resident Referral

Increase Your Visibility and Your Profits

Today’s consumers more and more are researching online before they buy a product or service.

Search Engine Optimization (SEO) can give businesses a strong organic presence and opportunity to be found first when potential customers actively look for a product or service. Sometimes it’s challenging to compete in a marketplace where other businesses have more time or money to dedicate to their online marketing strategy.

DID YOU KNOW?

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In addition to technology, AuraVox also offers SEO services with total visibility in a variety of affordable monthly packages.

SEO

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www.auravox.us

Greenway Upper Kirby (Corporate) 4151 Southwest Fwy, #507 Houston, TX 77027

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