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Welcome to the first Pettigrew Medical newsletter of the year. I'm excited to share with you the latest developments and happenings at the company. As always, our top priority is providing the best RCM services to our clients To that end, we are committed to staying at the forefront of RCM knowledge and best practices. Our directors and staff members regularly engage in continuing education and professional development to expand our expertise and adopt the most efficient and effective processes. We've also been investing in cutting-edge technology to enhance our capabilities and enhance staff members users experience which will ultimately have a positive impact on their productivity. As we move forward in the new year, we remain deeply dedicated to our mission of providing enhanced profitability solutions for RCM through innovative technology, global assets and highly trained professionals.
Emily Osetek, CEO
Tech:PettigrewGoes toCloud
As part of our ongoing commitment to leveraging cutting-edge technologies to enhance our operations and better serve our clients, the IT team at Pettigrew Medical recently completed a comprehensive infrastructure migration project to Microsoft's Azure cloud platform. This strategic move enables us to take advantage of the scalability, flexibility, and advanced capabilities offered by Azure's cloud services.
NewYear:NewLook
Pettigrew's rebranding initiative reflects the company's commitment to staying relevant and appealing to evolving client preferences. The modernized logo features sleek lines and a contemporary typeface that conveys a sense of innovation and forward thinking while maintaining our iconic G-Arrow reflecting profitability. The refreshed color palette incorporates vibrant, eye-catching hues that exude energy and vitality, helping the brand stand out in a crowded market. It is RCM Redefined!
HIMSS2025:Emilyamongthe
PhilippinesDelegation
Our CEO Emily recognizes the immense value of these gatherings, which is why she made it a priority to represent WorldSource and Pettigrew at the Health Information and Management Systems Society (HIMSS) conference in Las Vegas from March 3-6, 2025. This annual event brings together the brightest minds and most influential players in the healthcare information technology space. Emily gained valuable insights into cutting-edge solutions, emerging challenges, and potential collaboration opportunities. She capitalized on this platform to showcase the company’s expertise, engage in meaningful conversations with industry peers, and forge new connections that could lead to mutually beneficial partnerships down the line.
Pettigrew completed accreditation by the HBMA HCP partnership for 2024 This is our 4th year of accreditation as an RCM company. HBMA/HCP partnered to provide the only compliance program for RCM companies
Our CEO Emily attended the HBMA Innovation Conference which was held on 12th and 13th March 2025 in Atlanta, GA
March8:International Women’sDay
March 8th marks the International Women’s Day and we at Pettigrew are proud to have a team of exceptional women leading the organization and their teams to success day in day out. To them, we extend our gratitude and we would like to wish them and all the women in the world a happy 8th of March
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Ops:Pettigrew& MedEvolve
Pettigrew's partnership with MedEvolve has yielded significant operational improvements through the implementation of their cutting-edge Insurance Workflow tool This powerful solution has revolutionized the way work is allocated across teams, driving efficiency and productivity to new heights With intelligent automation and seamless integration, the tool ensures that the right tasks are assigned to the right people at the right time, eliminating bottlenecks and streamlining processes.
GoCode:GoAustralian
Pettigrew’s InfoTech team has been working on creating a new version of GoCode with the Australian ICD10 ACHI ACS (Australian Classification of Health Interventions, Australian Coding Standards) embedded in support of The Coding Company’s initiative to introduce a SaaS model of the platform in the Middle East
CIS:ANewAddition
InfoTech’s Project tracker has been quite busy, working on delivering the best enhancements to our systems and tools across the board and one of latest additions is the introduction of our own and new credentialing tool CIS (Client Information System) CIS is in its Beta version as more work is being done to enhance its offerings, CIS remain unnamed and so any suggestions are welcome!
a Social Security # assist with identifying the correct Medicare ID# and finding the appropriate Advantage Plan the Pt may have
copies of both the Red, White and Blue Medicare care card and the Advantage Plan card assist in getting reimbursed
5 If a Pt has VA coverage, Medicare should not be billed in conjunction with - However, getting copies of both cards is important
6 If a Pt has Tricare For Life - It is always filed secondary to Medicare or Medicare Advantage Plan