INTRODUCING THE :
inrsITe PORTAL The new and best way to get support
THERE’S 2 WAYS YOU CAN ACCESS :
A. Browser
B. Desktop Look for this icon
https://inrsITe.deskdirector.com
LOGGING A TICKET
https://inrsITe.deskdirector.com
1. Log a Ticket
LOGGING A TICKET
2. Select a Category
https://inrsITe.deskdirector.com
LOGGING A TICKET https://inrsITe.deskdirector.com
3. Enter Details You can also upload images & documents
AFTER TICKET IS LOGGED
4. Get ticket Updates Via email
https://inrsITe.deskdirector.com
AFTER TICKET IS LOGGED
https://inrsITe.deskdirector.com
5. View open or closed tickets
AFTER TICKET IS LOGGED
https://inrsITe.deskdirector.com
6. View timeline
AFTER TICKET IS LOGGED
https://inrsITe.deskdirector.com
7. Add additional notes or attachments
8. Additional features • • • •
Live Chat Close Ticket Add Attachments Refresh ticket
AFTER TICKET IS LOGGED
https://inrsITe.deskdirector.com
AFTER TICKET IS LOGGED
https://inrsITe.deskdirector.com
9. Get updates via email
UPDATING PERSONAL INFORMATION
https://inrsITe.deskdirector.com
10. Update your notification settings
inrsITe PORTAL www.inrsITe.com