2024 Spring Service Toolkit

S ERVICE G N I R P S

In support of Cradles to Crayons.

TOOLKIT 2024

Contents Chapter 1 Building a Strong Foundation. . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2 A Partnership in Support of Children. . . . . . . . . . . 38

Chapter 3 Building An Action Plan For Success. . . . . . . . . . . . 58

Chapter 4 Recruit & Unite Your Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Chapter 5 Spread the Word! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Chapter 6 Ready, Set, Serve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Chapter 7 Quality Sort & Transportation. . . . . . . . . . . . . . . . . . . . 122

Chapter 8 What Gets Measured Gets Done!. . . . . . . . . . . . . . . . . . . 134

Chapter 9 Except where otherwise noted, this work is licensed under a Creative Commons Attribution Non-Commercial-Share Alike4.0 International License https://creativecommons.org/licenses/by-nc-sa/4.0/.

Team Debrief & Reflection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Chapter 10

It is attributed to Project 351.

Celebrate & Appreciate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Project 351 encourages you to use this Toolkit to inspire youth service and

Chapter 11

build unity, for research, or other noncommercial purposes with proper citation when used publicly. Please use the following citation when referencing this Toolkit: Project 351. (2024). Spring Service Toolkit. 2024 Edition. Boston, MA. For clarification or questions, contact Project 351 directly at info@project351.org.

Looking Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Welcome In your hands—and inside every member of our 351 community—is the inspiration, information, and blueprint you need to help in your hometown. These pages include the knowledge and motivation to guide your development of Spring Service.

This Toolkit gains its strength from you. It will be your companion for Spring Service Leadership Academy , resource for best practices, and canvas for your goals and vision.

Please use it to guide your service journey, strengthen your confidence and courage as leader, and mobilize your community to Unite. Act. Lead!

At each stage of Spring Service, we “Learn, Act, and Reflect” to ensure our vision, action plan, and values reflect the best of us and respect for the dignity of those we serve.

Thank you for all the ways you lead and inspire—including this critically needed

INTRODUCTION

INTRODUCTION

campaign in support of children in homeless and economically challenged circumstances.

We can’t wait to begin!

If you have questions regarding the Toolkit, please email us at info@project351.org.

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PROJECT 351: SPRING SERVICE TOOLKIT

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AMBASSADOR COMMITMENT TO LEAD

Our service ethos

Our community is led by a set of guiding principles — each of which is essential to our mission

The Four Core Values of Project 351

and important to our unity and well-being. Throughout this service year, we hope that you gain an understanding of the Project 351 values and ethos that define our service, our community, and the

Kindness: The quality of being friendly, generous, considerate, and warm toward all others

world that we hope to build.

Compassion: The instinct to care deeply about others through greater understanding of their life story and circumstances

We are a youth-led movement for positive social change, defined by courage, compassion, and a spirit of unity that thrives with hope. We build from a foundation of gratitude for those who came

Humility: The characteristic of being modest, recognizing that my experiences and

before us — our families and communities, Alumni, and a long, rich history of Service Heroes, movement makers, and change agents.

perspectives are one of many

Gratitude: The quality of being thankful; demonstrating appreciation and kindness with joy

As an Ambassador...

I begin and end—my service, leadership, and community building—in gratitude

Each time that we UNITE, ACT, LEAD in service, we express...

gratitude.

Begin in gratitude for the privilege of service and the opportunity to learn from those with whom we serve.

I serve with a deep understanding of my own motivations, enriched by self-reflection and a dedication to kaizen—the ideal of continuous improvement.

I believe in the power of audacious hope, the transformative impact of kindness, and the unlimited potential of 35ONE—the belief and practice that we are stronger together.

Enter into community with humility and respect.

Respect and value the dignity of all.

Serve “with” not “for” community. Communities are rich in wisdom, initiatives, and ideas,

I lead with love, serve with compassion, and build bridges with respect for the dignity of all.

but often lack vital resources that allow them to achieve their vision. When we serve, we

I reject racism, bigotry, hatred, and bullying of any kind and in every form.

I embrace the knowledge and joy found in a diversity of perspectives, backgrounds, and lived

support their vision by mobilizing resources that may be lacking.

Together, we are stronger. Collaborative teamwork increases service excellence. Respect for

experiences.

I use my voice to inspire, express appreciation, encourage friendship, and amplify the unheard.

I devote my gifts to the causes and issues that inspire my passion; and to the unifying vision

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INTRODUCTION

I commit to Project 351’s core values as my North Star: kindness, compassion, humility, and

the opinions, ideas, and perspectives of others is essential.

We are one team, one community, one family...35ONE!

Service is joy!

of the Beloved Community.

I step up and stand up as an ally and champion for those in need of our advocacy and friendship.

As I serve and support others, I prioritize my own wellness, care, and affirmation -- mindful that 35ONELove begins with self-love.

I will UNITE, ACT, LEAD with purpose, passion, and pride.

And, as a proud member of the Class of 2023 and 35ONE community, I will demonstrate that our generation is a mighty force for extraordinary change.

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PROJECT 351: SPRING SERVICE TOOLKIT

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The playbook initiative

Bringing the Values of the Playbook into Spring Service During Service Leadership Academy, Ambassadors were invited to engage in the Playbook Initiative, our anti-bias, anti-discrimination program in partnership with the Boston Celtics. Led

by Alumni Playbook Trainers through interactive, small groups, Ambassadors discussed about challenging and realistic social scenarios—building awareness, encouraging reflection, and developing the skills and confidence required to lead as upstanders and bridge builders.

And, these lessons don’t stop when Playbook Workshops end. At Project 351, we believe that service is our catalyst to creating inclusive and empowered communities. Through this Toolkit, we carry the spirit of the Playbook Initiative into Spring Service by including two Playbook-style the scenarios on the next page and page 129 for discussion with your Leadership Team or Service Hero Team, or reflect on them yourself to gain perspective and motivation to fuel your service!

Inspired by Playbook

By Class of 2017 Alumni: Justin Crosby, Middleton; KeeSeok Lee, Harvard; Sreenidhi Ravipati, Medway; and Ana Rodrigues, Taunton You notice that a student in your class has been wearing the same shirt to school for the past week. Others notice, too, and begin to make fun of them. One of your friends calls attention to the student and laughingly suggests: “you should learn how to do laundry!” The student hears them and is hurt and upset. The next day, they are absent from school.

Discussion Questions How will this teasing and ridicule impact the student’s confidence and experience at school?

Why do you think the other students made fun of the student for wearing the shirt for multiple days? What motivates the students’ teasing and lack of kindness?

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scenarios, focused on issues of childhood poverty and access to everyday essentials. Please use

Spring Service Scenario 1:

You learn that the student wears the same clothing frequently because their family cannot afford new clothes. How would you feel if you were in their situation?

Intervention Options Engage an educator or caring adult. In confidence, share the student’s challenge and their experience of bullying. Explore options of support, including C2C and Catie’s Closet.

Extend kindness to the student and help encourage their self-esteem. Share information about C2C and/or Catie’s Closet, and encourage them to engage an educator for support.

Model your leadership as bridge builder by expressing disappointment in your friends’ jokes at the expense of others. Advise that people often experience challenges out of their control. And, ridiculing others is not acceptable.

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PROJECT 351: SPRING SERVICE TOOLKIT

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Project Dedication As we begin Spring Service, we invite you to honor an individual(s) through a special Project Dedication. Someone who inspires you as a role model for service leadership -- a family member, mentor, educator, Service Hero, or someone you admire from afar.

Project Dedications motivate our best efforts. As you serve, use the inspiration of your Project Dedication to lead with excellence. And, as motivation when you face challenges.

The generosity and kindness you will generate through service will be a wonderful testament to this important individual. What a great way to appreciate the impact of their example!

This spring, I dedicate my service to:

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INTRODUCTION

Why do you want to appreciate and honor this person?

What impact have they had on your life?

What leadership lessons have you learned from their example?

How will you model their example as you lead service Spring Service?

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PROJECT 351: SPRING SERVICE TOOLKIT

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How to Use This Toolkit This Toolkit is your guide for the first chapter of your Ambassador year. In it, you’ll find guidance, inspiration, best practices, and plenty of room to reflect, plan, and execute. But, the Toolkit is only valuable if you invest in it.

Each chapter is structured by three strategies for leading change: LEAD, ACT, & REFLECT. With each page turned, you’ll strengthen your efforts to provide care and support for the children served by Cradles to Crayons. So dive in and dream big!

2. Act Your leadership of Spring Service will take many forms including building an Action Plan, team management, Spreading the Word (STW), and—of course—service! Each action should reflect our values and thoughtful intention, and be executed with optimism and joy!

1. Learn As we learned throughout SLA, we can’t solve problems we don’t understand.

Every Toolkit chapter features an inspirational quote or statistic in graphic form that reflects or reinforces a key message. Each week, you will be given the same graphic to share on Instagram, Facebook, and other social media channels to help you STW!

And, to truly understand, we must seek knowledge, perspective, and wisdom from those most familiar, committed, and affected by the cause to which we are devoted.

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INTRODUCTION

GRAPHIC QUOTES

THE WISDOM OF “FIVE” Throughout this Toolkit, we’re going to pause and Take Five—an opportunity to reflect and learn from a Project 351 champion whose expertise we value. Each will share five lessons of leadership to guide and inform your service. We’re very

3. Reflect

grateful to our Take Five team for sharing their wisdom and believing in YOU!

Leadership is a continuous journey. The best leaders dedicate time and effort

ALUMNI INSPIRATION

on strengths and opportunities for further growth, we ensure our next service

The Class of 2024 stands on the shoulders on 4,891 Alumni who have worn

mission will have even greater success.

the navy tee and served their community with excellence. Their reflections and lessons learned from leading Spring Service offer invaluableoffer invaluable perspective.

to learn from each experience—both successes and challenges. By reflecting

QUESTIONS Guiding questions invite your reflections and insights, and provide documentation of your leadership-in-action.

ACTION STEPS At the close of each chapter, this summary of important priorities will help focus your efforts and maximize your time.

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Glossary These are key components of Spring Service and our vision for building community. This glossary will serve as a great guide throughout your service.

AMBASSADOR Inspiring 8th grade leader committed to unite, act, lead in support of Cradles to Crayons!

ALUMNI An experienced veteran of Project 351. Wise, supportive, encouraging, and filled with best practices from previous service projects.

CELEBRATE & APPRECIATE enthusiastically share the impact of service with your team and community.

CRADLES TO CRAYONS (C2C) High-impact nonprofit organization that provides children living in low income and homeless situations with the everyday essentials that allow them feel safe, warm, ready to learn, and valued. (See Chapter 2 for more C2C inspiration!)

EVERYDAY ESSENTIALS The term C2C uses to describe new and like-new clothing, shoes, books, and educational toys they provide the children they serve.

KIDPACKS C2C KidPacks are customized packages of everyday essential items tailored to an individual child's specific needs, and includes the child’s exact size clothing, coats, and shoes. Customized KidPacks foster dignity, pride, and joy.

LEADERSHIP TEAM (LT) Friends, classmates, and teammates who will share valuable skills, ideas, and time to ensure the success of Spring Service.

QUALITY = DIGNITY A C2C philosophy shared by Project 351 that reflects how we serve in community—with our very best and with respect for the communities we are privileged to serve. This Spring, our goal is to provide the children we are serving with high quality everyday essential

The final step of Spring Service. Team-based service to prepare your donations for delivery. As you sort and pack, you will ensure that all clothing meet the "quality standard" provided by C2C. (Chapter 7 and Project 351 training will provide you with all the support you need to lead a Quality Sort.)

REGIONAL DROP-OFF LOCATION Your destination on the weekend of April 6-7. Spring Service team members will deliver donations that have been “quality-checked,” sorted and packed to a regional location.

Team members will be provided with the location and date/time for drop off. The Spring Service caravan will pick up donations from across the state and deliver them to C2C's Giving Factory. There, volunteers will begin immediate processing for distribution of KidPacks to children in need of our care.

SECONDARY ORGANIZATION A nonprofit or community organization in your hometown that will receive donations

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INTRODUCTION

A Project 351 tradition. After service is done, our efforts to express gratitude and

QUALITY SORT

that don’t meet C2C’s quality standards. This will ensure all of your donations will benefit community. You will learn more about how to confirm a site during Spring Service SLA. Options include Goodwill, the Salvation Army, Catie’s Closet, and other local nonprofits.

HOST SITE(S) The location(s) of your Spring Service and a key partner in your efforts to mobilize others to donate clothing for C2C.

SPREAD THE WORD (STW) Fun, creative, and very important efforts to advertise your Spring Service. (Chapter 5 and Project 351 training will provide you with all the support you need to STW!)

SUPPORT TEAM In addition to your Host Site and Leadership Team, you can count on Project 351, your Regional Alumni, AMC team leader, and other caring adults for guidance and encouragement.

items that they will be excited and proud to wear.

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PROJECT 351: SPRING SERVICE TOOLKIT

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Spring service timeline MARCH 24

Confirm Secondary Organization for Donations & Your Transportation Plan for Regional Drop-Off

BY APRIL 21 APRIL 5-7

INTRODUCTION

Host Site Registration Deadline

Regional Drop-off

MARCH 10

BY APRIL 5

Complete Action Plan & Team Goals

Quality Sort

WEEK OF APRIL 8

Celebrate & Appreciate

INTRODUCTION

FEBRUARY 16

Complete Spring Service Survey & Submit Donation Totals to Project 351

MARCH 25-APRIL 5

Spring Service!

FEBRUARY 27

MARCH 26

Call #1: Building a Foundation for Service Success

MARCH 12

Call #5: Quality Sort & Measuring Impact

Call #3: Finishing Strong

APRIL 2

= Date for Action Plan

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PROJECT 351: SPRING SERVICE TOOLKIT

MARCH 5

MARCH 19

Call #2: Spread the Word!

Call #4: Ready, Set, Serve!

Call #6 Celebrate & Appreciate

= Project 351 Conference Call, 7:00 pm

PROJECT 351: SPRING SERVICE TOOLKIT

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February 2024 SUN

MON

TUES

WED

THURS

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8

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Service Leadership Academy 4

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INTRODUCTION

Service Leadership Academy 11

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Playbook Training

Spring Serivce Registration deadline

INTRODUCTION

Playbook Training

Service Leadership Academy 18

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25

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Spring Serivce SLA Kick-off!

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PROJECT 351: SPRING SERVICE TOOLKIT

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April 2024

March 2024 SUN

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THURS

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WED

THURS

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Spring Serivce Call #6

Regional Drop-offs!

Spring Service Clothing Drives

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Spring Serivce SLA Call #2

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Regional Drop-offs!

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Spring Serivce Call #3

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18 Spring Serivce Call #4

Earth Day!

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Spring Serivce Call #5

Spring Service Clothing Drives

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Post, Like, & Share to Change the World Social media is a powerful platform for changing the world. The ALS Ice Bucket Challenge, championed by Service Hero Pete Frates is just one example of the global scale and life saving impact of a viral social media phenomenon. The Challenge motivated people around the world to dump a bucket

Tips

of ice over their head, post an image, donate to ALS, and tag friends and family as a challenge to do the same. In 2014,

Tag our Project 351 accounts

17 million people accepted the challenge,

in your posts!

generating 10 billion views by more than

Use #p351SpringService in all your

million was raised in just eight weeks! That investment tripled the research budget of the ALS Association, yielding break-through scientific discovery and greater hope for those affected by ALS.

posts. Project 351 will provide hashtags guidance for Spring Service milestones (e.g. Quality Sort).

STW (Spread the Word). Social media is a megaphone for service. Post details (time, date, location, wish list)

To set a strong foundation for your

to encourage donations.

social media efforts, let’s cover some basics.

A picture is worth 1,000 words.

You can find Project 351 at: Facebook: @TeamProject351 Instagram: @project351 And you can find Cradles to Crayons at: Facebook: @c2cboston Twitter: @c2cboston Instagram: @c2cboston

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INTRODUCTION

440 million people! And, an astonishing $115

We’ve all heard that before! In service, that’s especially true. Snaps of your STW materials, your LT in action, and overflowing donation bins builds the interest and support of your followers.

Express gratitude. Use social media to appreciate Cradles to Crayons, your host site, Leadership Team, community partners, and other stakeholders. Tag

Hashtags we’ll highlight for use

them in your posts.

throughout Spring Service:

Gain knowledge & big ideas. Use your

#p351SpringService #UniteActLead #STW (short for Spread the Word!) #ReadySetServe

team group chats, and other social media accounts to share creative ideas and ask for advice from your fellow Ambassadors. And if you borrow someone else’s idea, use social media to thank them!

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PROJECT 351: SPRING SERVICE TOOLKIT

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ALUMNI INSPIRATION Rediet Abayneh TOWN

Worcester YEAR

2022 IN EIGHTH GRADE, I WAS...

a Leader

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Building A Strong Foundation Leadership Goals

What is the first step you take to build a foundation for service projects?

Brainstorm and write down every idea! Even if it seems like something that will be too complicated or difficult to achieve, it’s important to get your thoughts on paper so you can begin creating a plan.

What do you think about when looking for Host Sites?

I look for potential host sites that are easily accessible in my community. I try to find a location that is well-known, frequently visited, and easy to get to. Always remember, your community is open to helping, you just have to ask!

> Build on Service Leadership Academy inspiration and commit to lead Spring Service in your hometown. > Recruit a Host Site and the support of a caring adult with preparation, respect and appreciation.

1 BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

1

NAME

LEARN

LEARN

Chapter

> Unite with Ambassadors across the state as 35One team in support of Cradles to Crayons.

My advice to Ambassadors is...

Have fun! Yes, Project 351 is about helping our communities, but it’s important to remember that service is joy, so...enjoy yourself and be present in the moment! It is scary at first, but the 35ONE community is kind, helpful, and supportive. Don’t be afraid to start—you’re on the right track!

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Before we begin, it’s important to remember the Purpose & Goals of Spring Service. Below, you will find our service goals. These are important guideposts for the service ahead.

1. Lead Ambassador-led service in your hometown to make a difference in the lives of thousands of children facing extreme economic challenges and/or homelessness.

The Basics

1

Congratulations! You have successfully registered your Spring Service project.

2. Collect

You have:

Collect, sort, and prepare critically needed gently-used clothing for distribution to

The commitment to serve and lead

thousands of families.

Your parent/guardian permission The approval of Host Site Confirmed dates of your Spring Service

3. Develop Develop leadership and communication skills; build awareness of key issues facing our communities; and strengthen attributes of compassion, inclusion, and gratitude.

4. Build Build unity and pride of your school and hometown; Service Hero team; and 35ONE community.

BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

1

A statewide service campaign led by Project 351 Ambassadors and Alumni to collect like-new children’s clothing (newborn - youth large) in support of Cradles to Crayons. Weekly training will build leadership skills and support step-by-step project development and community engagement. Spring Service Clothing Drives will take place during the weeks of March 25 and April 1 and will demonstrate the amazing impact created when young people unite to make a difference.

Goals for Spring Service

LEARN

LEARN

What is Spring Service?

5. Demonstrate Demonstrate what young leaders can do when they UNITE. ACT. LEAD.— in their hometowns and as a statewide Project 351 team.

In addition to our Project 351 goals, you will also have individual goals that reflect YOUR hopes and motivation, and goals of your team, school, and community.

These will help shape YOUR unique project vision and will bring greater meaning and fun to your service.

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4

1

LEARN

LEARN

Spring Service Roadmap

Quality Sort

Confirm The Basics: Location, Dates, Leadership Team, & Action Plan

WHEN: BY APRIL 5 Quality = Dignity. You will be trained to prepare your donations for drop off and to

1

1

5

2 Spread the word!

Let friends, family, classmates, and neighbors know WHERE, WHEN, WHAT & WHO you are collecting for.

The Giving Factory

Donation Delivery What do I collect donations in?

WHEN: APRIL 5-7 Spring Service team members will be

Engage your Leadership Team to decorate cardboard boxes or other large containers with wrapping paper,

assigned a regional drop-off location for your donations. Project 351 will provide detailed information including driving directions.

fliers, artwork, and other creative messages to encourage your community to donate!

What items should I collect?

C2C will provide us with a wish list for gently used and like-new children’s clothing items. Focus on youth styles and sizes up to an adult medium.

3 Collect donations

BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

build team at the same time!

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WHEN: MARCH 25 - APRIL 5 Your Spring Service drive is finally here! Keep your community motivated

CELEBRATE & Appreciate

by sharing drive dates and the

WHEN: WEEK OF APRIL 8

locations of your collection bins!

Gratitude defines a Project 351 leader.

Express thanks to the team & community that supported you. Share impact numbers & pictures to inspire their continued support.

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How to Recruit Your Principal as a Partner in Spring Service Mary Cringan, Chair, Project 351 Educators’ Advisory Group Congratulations on your selection as Ambassador! Thank

1

you for accepting the responsibility of leadership and

of Project 351 leaders. You can model that value by expressing appreciation in

embracing the opportunity to create positive change

an follow-up email or handwritten note. Be sure to restate your shared goals

through service. For the last nine years, I’ve had the

of Spring Service, the commitments made by your Principal, and the Action

privilege of serving as Chair of Project 351’s Educators’

Steps identified.

Advisory Group (EAG). In my role, I work with the Project 351 team, educators, Alumni, and Ambassadors to build our movement for

aided by a weekly check-in meeting. Even 15 minutes, if well-organized, can

service. Now retired, I spent four decades as an educator. And in my last five

be very effective in ensuring you are on track with project milestones and

years as a principal, I supported my schools’ Project 351 Ambassador on Spring

deadlines. Weekly check-ins also provide a forum for questions, new ideas,

Service. I share my experiences and those of the EAG as encouragement to

and trouble-shooting challenges. As with your first meeting, send a thank you

recruit your principal as a key member of your Spring Service Leadership Team.

note with a recap of your discussion. This organizing tool creates a written

1.

We are excited to serve! For many principals, Spring Service is an annual tradition and important milestone of our school calendar. For those educators new to Project 351, Spring Service is a great opportunity to build support.

record of expectations and actions steps, and will help both your principal and you succeed!

5. Engage your Principal to make your goals and ideas a reality. My first Spring

Whether a veteran of Project 351 or in their first year, your principal cares

Service was as principal of the Thomas Prince School in Princeton. Our

about your leadership and will be interested in your Spring Service vision.

Ambassador Autumn wanted to host a school-wide competition to encourage

So, move “meeting with my principal” to the top of your Action Steps! Reach

donations; with an assembly to celebrate the winner. She and her LT had a

out to request a meeting with respect, kindness, and gratitude.

clear vision, a well thought-out plan, and endless enthusiasm. I couldn’t say

2. Preparation is key. Step one of a successful meeting is on-time arrival!

no! With the help of the faculty, our assembly turned into a community-wide

Step two is your preparedness. Take time to assess what you want to say

celebration of our students and their service. It was one of the best days of

and create an outline to help guide you. Share your Launch Day and 35ONE

the year and a memory I’ll never forget! (P.S. Autumn is a 2024 Service Hero

Service Leadership Academy experience and role as Ambassador. Provide an

alongside her father Tim Kelly, in recognition of their leadership of Project

overview of Spring Service. Know the “why” of your service and your goals.

351’s Medical Team and their decade of commitment to Project 351!)

Be clear about the support you respectfully request. Make a check list!

Leadership Tip: Ask your Principal about their goals and hopes for Spring

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4. Weekly communication helps ensure success. Your principal and you will be

BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

3. A thank you note goes a long way! As you now know, gratitude is a core value

LEARN

LEARN

TAKE FIVE

Your principal is very proud that you are representing your school and community as Ambassador. Their selection reflects their faith in your

Service. Then, build a shared vision with shared objectives. Your support of

leadership and hope for your success. Spring Service is an opportunity to

your principal/school’s goals will strengthen their enthusiasm for your goals!

demonstrate that your principal’s trust is well placed. And, that you are eager

The best partnerships are always win-win!

to share Project 351 in a way that benefits the whole school community. By teaming-up with your principal, you can inspire unity, greater kindness and compassion, and school pride. I wish you the best of luck as you build a partnership for service!

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The Foundation of Your Project Let’s capture the people, places, and dates that will make your Spring Service possible!

Name: Email:

Phone:

ACT

LEARN

Host Site Contact

Host Site Weekly Call Date & Time:

1

1

AMC Team Leader

Email:

Phone:

Other Caring Adults Name: Email:

Phone:

My Secondary Organization Name: Mission: Address:

BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

Name:

Phone: Date/Time of Delivery/Pick Up:

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351 Reflection

3 5

Often the most challenging part of any service project is getting started. Once you’ve built a foundation

Ambassador Voice Project Dedications

REFLECT

and you’re motivated to serve, you are well on your way to making an important difference!

1.

2.

3.

Five steps you are going to take to build a strong foundation for service: 1.

“I dedicate my Spring Service to those whose lives will be impacted by clothing insecurity. Imagining the smile on a child’s face when receiving an article of clothing from Cradles to Crayons that they’ve longed for and needed is enough to place a smile on my face.”

LUVENTZ RATEAU, AMBASSADOR, RANDOLPH

2.

3.

“I dedicate Spring Service to those who have walked to school with their heads down, afraid to look up; not sure the looks or judgement they are going to feel because they are unable to have nice, comfortable, clean, and stylish clothes to wear. I hope to make even one child be able to—even just for one day—to walk to school looking up this time and smiling because they have something to show off and be proud of.”

LILLY ALLIETTA, AMBASSADOR, FALMOUTH

1 BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

1

Three reasons you are motivated to serve the children impacted by Cradles to Crayons:

4.

1 5.

I dedicate my project to...

One word that describes how you feel about your first project as an Ambassador: 1.

LEADERSHIP TIP: At your first team meeting, engage your LT in this reflection. Their “why?” will motivate service excellence, as will their ideas for a strong foundation of Spring Service.

34

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

35

ACTION STEPS ENGAGE your Host Site contact and confirm permission & support.

BUILDING A STRONG FOUNDATION

BUILDING A STRONG FOUNDATION

IDENTIFY a collection plan—this could be a combination of collection bins, online donation options, and/or contactless pick-ups!

1

“

1

DETERMINE start and end dates for your clothing drive. Confirm these dates with your Host Site contact.

“Get in trouble...

Good Trouble

LEARN

SCHEDULE weekly check-ins with your Host Site contact. This could be Zoom, phone call, email, or an in-person meeting.

...necessary trouble.

Congressman John Lewis

Civil Rights Legend • Service Hero

36

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

37

Chapter

LEARN A PARTNERSHIP IN SUPPORT OF CHILDREN

Leadership Goals > Build knowledge and inspiration through research of Cradles to Crayons’ mission. > Gain motivation and pride from history of Project 351’s decade-long partnership and impact.

2 A PARTNERSHIP IN SUPPORT OF CHILDREN

A Partnership in Support of Children

2

LEARN

2

> Develop understanding of strong partnerships for greater service impact.

38

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

39

OUR Commitment & VISION Our Commitment Project 351 is a community of young leaders with big hearts and caring spirits.

You know that every child needs love and support to help them grow, learn, and lead.

racial reckoning, global conflicts, the climate crisis, the rise of mental health challenges, and economic uncertainty. These challenges have been especially devastating for low-

Project 351 since 2011. We are honored to support C2C in their vital work to provide every

income families. Greater knowledge of how poverty affects our communities fuels our

child with the essentials they need to feel safe, warm, ready to learn, and valued.

urgent responsibility to work together and alleviate its consequences. As we deepen our knowledge, we understand that poverty disproportionately affects some members of our

Our Spring Service Mission

community—particularly those who identify as BIPOC (Black, Indigenous, and people of

Providing comfort and support for children in need of our care across the Commonwealth.

poverty.

color). This unfair impact is rooted in longstanding societal inequalities that perpetuate

1 of 6 households with children report they may be unable to pay their rent or mortgage in the next month. This number for Black and Latinx households is twice that of white households.

(Source: Massachusetts Budget & Policy Center)

43% of children live in a household struggling to afford their usual household expenses right now. (Source: Cradles to Crayons) Diaper demand has increased upwards of 300% within the C2C network and beyond. (Source: Cradles to Crayons) 1 in 5 children in Massachusetts live in a food insecure house, which has more than doubled from last year. (Source: Cradles to Crayons) When a family enters a shelter, they are only allowed two bags of belongings—total. (Source: Massachusetts Department of Housing & Community Development)

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

2 A PARTNERSHIP IN SUPPORT OF CHILDREN

40

to serve has grown more urgent. The last four years have been defined by an essential

Our Spring Service supports the mission of Cradles to Crayons (C2C), a beloved partner of

A PARTNERSHIP IN SUPPORT OF CHILDREN

2

circumstances, such as poverty and homelessness.

Since the start of the pandemic, our world has changed dramatically, and our obligation

LEARN

LEARN

As a community, we are particularly committed to serve children who are in challenging

Poverty & the Impact of the Pandemic in Massachusetts

41

C2C Partner organizations C2C partners with nonprofits, schools, and other organizations all across the state to distribute everyday essentials to children. Each dot on this map represents a partner organization, which distributes thousands of C2C essentials in their region.

LEARN

LEARN

Your leadership of Spring Service begins with building knowledge of the partner and community with whom we are privileged to serve. Understanding the “why?” of Cradle to Crayon’s mission and model, inspires our greater purpose and commitment to excellence.

At Cradles to Crayons (C2C), “it’s more than a cause...it’s a kid.” C2C staff and volunteers, and our Spring Service team, share a passion to ensure every child has the resources and opportunities they need to thrive. As partners in service, C2C and Project 351 work

2

toward a future without childhood poverty. Cradles to Crayons staff and volunteers are

2

passionately dedicated to making a positive difference in the lives of these children.

42

Service.

VISION

MISSION

One day, every

Cradles to Crayons provides children from birth

child in need

through age 12, living in homeless or low-income

will have the

situations, with the essential items they need

essentials to feel

to thrive—at home, at school and at play. They

safe, warm, ready

supply these items free of charge by engaging

to learn, and

and connecting communities across the

valued.

Commonwealth through service and generosity.

A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

Understanding C2C’s vision and mission is an important responsibility of leading Spring

Cradles to Crayons Impact since 2002:

3.4 m

562,979

CHILDREN SERVED IN MASSACHUSETTS, CHICAGO, AND GREATER PHILADELPHIA

VOLUNTEERS ENGAGED

PROJECT 351: SPRING SERVICE TOOLKIT

ACHIEVES MISSION IN PARTNERSHIP WITH

473

SOCIAL SERVICE AGENCIES

PROJECT 351: SPRING SERVICE TOOLKIT

43

181,920

CHILDREN SERVED BY CRADLES TO CRAYONS

The 2023 Spring Service team was defined by compassion, resourcefulness, and resolve. The power of 35ONE was glowing throughout service!

With creativity, collaboration, and the support of educators and caring adults, the seemingly impossible became possible. At a time of greatest need at C2C, Ambassadors and Alumni mobilized 267 communities and more than 4,700 volunteers to lead with love and serve with compassion.

9,201

QUALITY SORTED BAGS OF CLOTHING AND SHOES

27,603 CHILDREN POSITIVELY IMPACTED

Leadership Lesson

To inspire others to serve, YOU must be inspired to serve! Your passion for

2 A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

2

SINCE 2012, PROJECT 351 AMBASSADORS & ALUMNI HAVE IMPACTED

Inspirational Leadership: The 2023 Spring Service Team

LEARN

LEARN

Project 351 & Cradles to Crayons: Champions of Children

making a difference and knowledge of the partner or community you are privileged to serve is great motivation for family and friends. Your example and dedication will encourage teamwork, unity, and countless acts of kindness and support. Before you begin any service project, invest time to learn about the issue you’ll impact and the organization you’re supporting.

This knowledge will give you a strong foundation for success.

= 500 PEOPLE

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PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

45

This Spring, this cycle of goodness and generosity starts with you!

A Partnership in Support of Children In twelve years of Spring Service for C2C, Ambassadors have positively impacted 181,920 children! Each one a starfish, with dreams that we’re honored to support.

a child and their family? Through a cycle of goodness and generosity powered by a statewide community of volunteers.

C2C: Regional Pick-Up, Kit Creation, Delivery to Family

Over two months, hundreds of miles, and countless hours of volunteer leadership, Project 351 and C2C execute the steps required to support thousands of children across Massachusetts.

2

What essentials do C2C provide?

2

A week’s worth of outfits for a child:

Cycle of Generosity ESSENTIALS DELIVERED! LEADERSHIP TEAM

a pair of shoes or boots Source: Cradles to Crayons

And, may include some or all of the following—customized for each child: Winter Coat or Spring/Fall Jacket Book Pack (5 books based on reading level) COLLECTION BINS

School Supplies/Arts & Crafts Pack (general school supplies based on age level)

A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

Spring Service Team: Clothing Drive, Quality Sort, Regional Drop-off

LEARN

LEARN

But, how does your hometown Spring Service project turn into hope and dignity for

In its simplest form, our partnership with C2C includes the following responsibilities:

Nursery Items ESSENTIALS SORTED

QUALITY SORT

Important note: The focus of our Spring Service drive is on children’s clothes. C2C partners with others to gather the rest of the items listed.

THE GIVING FACTORY

DROP-OFF & DELIVERY

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PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

47

Reflections & Gratitude from C2C Community These everyday essentials bring joy to children and happiness to the adults who care for

“ Thank you for all of the things

“Families from

you gave us. It blew my mind

Afghanistan have started

away to another galaxy!”

to arrive in Cambridge.

CHILD

families they serve. They call these “sunshine”! We hope these works of art and words of appreciation motivate your best efforts. This Spring, let’s light up Massachusetts with as much sunshine as possible!

All have received resources but one family

2

stands out - two teenage siblings arrived in the U.S. alone because they

A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

2

C2C receives thousands of cards, drawings, and letters of gratitude from the children &

LEARN

LEARN

them. These reflections provide perspective on the important impact you will make.

Sunshine

lost both their parents. “ Jessica is a 12 year old girl

They were able to come to

who was always late to school

Cambridge and stay with

because she spent a lot of time

a host family. The host

figuring out what to wear. Her

family reached out to us

only jacket was so small and

because the kids needed

dirty that she was ashamed to

everything. We were able

wear it in front of the other

to provide them with

kids. She received a new winter

warm coats, backpacks,

jacket and has been in school on

and toiletries. All from

time almost every day since.”

Cradles to Crayons.”

TEACHER

SERVICE PARTNER

“ I’ve never seen a child look so happy to get a winter jacket as she did! She was very excited to have something that looked nice and was her very own. She’s so proud of her new coat.”

PARENT

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PROJECT 351: SPRING SERVICE TOOLKIT

49

TAKE FIVE The great reward of working at Cradles to Crayons is the deep faith I’ve developed in the community as a whole. I’ve learned that even in a place as vast and diverse as Massachusetts, we are one big village of neighbors who care deeply for each other’s well-being.

Every day, I see an overwhelming need, but I also witness an overwhelming

2

response from the community. From champions of children like you.

A champion is inspired by the goodness of every child and is committed to their potential. A champion elevates a child’s needs and inspires their friends and neighbors

A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

2

Katy DeMoura, Associate Director of Partnerships, Cradles to Crayons

LEARN

LEARN

How to be a Champion for Children

to help. A champion for children sees the value in each contribution, big and small.

It all starts here, with you. You are a part of Project 351, an incredible community of young leaders with big hearts and caring spirits. Together, you have the power to make a positive difference in the lives of thousands of children. As you lead, I offer five tips that inspire my work as a champion for children. I hope they inspire you, too.

1.

Bring passion to your project. Passion will empower and engage the hearts and minds of those around you. Passion is the ingredient that will keep your community connected to the greater purpose of your Spring Service project.

Remember, you’re collecting more than clothing, you’re gathering hope, kindness, and care.

2. Be prepared. Take the time to learn about the issues you’ll help to address through your service project. Collaborate with those who have experience, ask questions from those you respect. Take advantage of weekly calls with Carolyn Casey—she always slips in a few pearls of wisdom to help start the week off strong!

3. Speak with compassion. Show respect for the dignity of the person you are addressing and for the children you are serving. Motivate others by your example. Remember, it’s always the right time to engage in acts of service and compassion for others.

4. Show gratitude. A strong leader listens, encourages teamwork, and recognizes others. Be appreciative and respectful to all who show you support.

5. Have fun and be proud of everything you accomplish. And, know that every day the Cradles to Crayons team is proud and grateful for you!

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PROJECT 351: SPRING SERVICE TOOLKIT

51

Spring Service Wish List We are collecting clothing that will bring joy, comfort, and self-esteem to thousands of children across the state. It is a privilege to support Cradles to Crayons in their mission to help children reach their unlimited potential by equipping them

ACT

LEARN

with every day essentials.

2

2

What

52

What Condition New, like new, or gently used A good question to ask yourself: “Would my young brother/sister/cousin or I be proud to wear this item of clothing?”

What Size Clothing Newborn through Adult Small/Medium

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

Children’s clothing and coats

53

351 Reflection Strong partnerships are built on shared values, a common mission, respect for one

Ambassador Voice:

I Believe Every Child Deserves

another’s strengths, clear lines of responsibility, candid and frequent communication, and

REFLECT

an attitude of gratitude.

3 shared goal.

Three ways you hope to bring care and comfort to the children served by Cradles to Crayons: 1.

2.

“Clothing is a huge part of self expression and lots of people cannot express themselves due to a lack of access or high costs! I want to help make a change so that children can feel comfortable in there own clothing and feel like they are expressing themselves!”

“I’m inspired to join the fight to end clothing insecurity because every kid should be able to wear clothes that they feel good in. They should have outfits that reflect their personalities and fit their everyday needs” ASHLEY SULLIVAN. AMBASSADOR, NEWBURY

1.

“Over the years of my life, I have seen many children be judged or bullied for the clothes they wear. This should not be something people should have to go through and be constantly judged for.

This makes me want to join the fight to end clothing insecurity and lead Spring Service”

2.

LAYLA ALI, AMBASSADOR, HANOVER

3.

5

ROBBIE COOLONG, AMBASSADOR, EAST LONGMEADOW

Five clubs, teams, or organizations you want to recruit as partners:

3.

1

2 A PARTNERSHIP IN SUPPORT OF CHILDREN

A PARTNERSHIP IN SUPPORT OF CHILDREN

2

Partners must be active listeners, engaged collaborators, and humble contributors to a

4.

5.

One important trait of a good partner:

I believe that every child deserves... .

1.

LEADERSHIP TIP: Share this exercise with your LT and capture their ideas as you build a united vision for Spring Service.

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PROJECT 351: SPRING SERVICE TOOLKIT

55

VISIT Cradles to Crayons’ website:

RESEARCH the issue of youth poverty in your hometown and region.

SELECT facts and inspiration—from this Toolkit, C2C website, and your own research— to share with your Leadership Team and others you want to recruit to serve.

“HEROES

2

because heroes give

HOPE.

A PARTNERSHIP IN SUPPORT OF CHILDREN

2 A PARTNERSHIP IN SUPPORT OF CHILDREN

REVIEW statistics related to poverty and homelessness.

Children need

LEARN

WATCH the “Everyday Essentials” video for Inspiration.

“

ACTION STEPS

Geoffrey Canada

Founder, Harlem Children’s Zone

56

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

57

ALUMNI INSPIRATION Pranav Govindarajan TOWN

Holliston YEAR

3

2019 Grateful What is the first step you take when building a plan for service?

When I start building a plan for service, I draft a timeline with deadlines to

Building An Action Plan For Success Leadership Goals

help me plan every step of the drive so the execution is smooth and well thought-out. It is critical to include the list of host sites you have in mind and a timeline to reach out to them well ahead of your service drive dates.

What are key actions for a successful service campaign?

Never hesitate to reach out to different resources to spread the word about your Spring Service campaign. The worst that could happen is they might say no. Work on making connections and growing your circle of friends so you can make a bigger impact. Local newspapers, flyers across your community, Facebook posts on the town pages, announcements in school assemblies, and newsletters sent by host sites are all great ways to STW.

> Capture your vision in a plan for action, teamwork, and success. > Plan all aspects of your service with focus on clear goals, deadlines, positive energy, and accountability. > Inspire others by demonstrating that change is possible. You just need a strong Action Plan and a united team!

3 BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

IN EIGHTH GRADE, I WAS...

3

LEARN

LEARN

NAME

Chapter

Advice for the Ambassador Class...

You are incredible! The impact you can make in your community is huge.

However, the impact you can make together with your fellow 35ONE community will be even greater. Project 351 is not just a year of service. It is a service journey you commit yourself to in order to understand the goodness around us and how we can multiply it to benefit thousands of people in our local communities.

58

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PROJECT 351: SPRING SERVICE TOOLKIT

59

Creating an Action Plan

My Leadership Style

Creating an Action Plan is essential to the success of Spring Service. It will serve as a compass for big ideas, deadlines, safe service guidelines, important meetings, and opportunities to celebrate and appreciate those who served. To begin, it’s important to SET GOALS.

3

Leadership Attributes

The first step for developing your Action Plan is reflection on your special gifts and

Experience (e.g. Project 351!, other service and leadership experiences)

interests as a leader.

Project 351 Alumni have cited these skills & traits as essential to their success leading your talents? What are your traits that bring special pride and joy?

Honesty

Determination

OPTIMISM

How will you use your special gifts and interests to create your plan for positive change?

patience

organization courage

communication

appreciating others Assertiveness kindness Cooperation Creativity perseverance

Dedication

The leadership skills I want to develop through Spring Service are: Teamwork

Confidence

Communication

How To Make A Difference

Project Planning

Inspiring Others To Act

Other Skills: Skills that I already have, but want to improve are:

3 BUILDING AN ACTION PLAN FOR SUCCESS

Spring Service. Take a moment to IDENTIFY your skills. What are you good at? What are

Motivation (e.g. why do you want to support the children served by Cradles to Crayons?)

ACT

1. Your Role As a Leader

BUILDING AN ACTION PLAN FOR SUCCESS

page to reflect upon your special gifts, interests, and resources as leader.

Groups, Teams, Interests (e.g. Scouts, student government, sports team, theater)

LEARN

REFLECT

With the support of Project 351 and a caring adult, develop your Action Plan. Use this

2. Goal Setting Setting goals creates a destination for your Action Plan. The end point for your planning,

My Spring Service training and experience can help strengthen these skills by:

hard work, community engagement, and acts of kindness and generosity.

The “Act” section of this chapter will provide you with a framework and prompting questions to set specific goals for your Leadership Team, your partnerships, and for yourself! The next chapter of the Toolkit will take you through the steps of recruiting and uniting your Leadership Team.

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PROJECT 351: SPRING SERVICE TOOLKIT

61

Goal Setting

You

Spring Service relies on strong team work and partnerships. Help ensure your success

planning as motivation for your service.

Reflect upon the following questions and statements and reference them throughout

by defining goals for each. When those goals are realized, everyone succeeds and more children are served!

What does it mean to lead your school/community as an Ambassador?

Cradles to Crayons How will your Spring Service create positive change for children affected by poverty and homelessness?

ACT 3

reflect upon how you will strengthen this value through service.

ACT

Pick one of Project 351’s leadership values—kindness, compassion, humility, gratitude—and

3

Your School/Community What actions will you take that reflect that value?

How can you build awareness of childhood poverty and homelessness in Massachusetts?

Your definition of “success” for Spring Service is:

Your Leadership Team How can your help your teammates gain skills and enthusiasm for service?

Close your eyes and imagine a young child, living at a shelter, opening their C2C KidPack, filled with “like new” items they requested. Items donated by you and your community.

How do you hope they feel?

BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

How will participating in Spring Service have a positive impact on your school and community?

How will you motivate your Team to unite, act, lead for C2C?

How will you make your Team feel valued and appreciated?

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PROJECT 351: SPRING SERVICE TOOLKIT

63

3. Planning the Work

My Spring Service Goals

Your planning calendar at the front of this toolkit will record dates, actions, and milestones.

Cradles to Crayons

It will guide your weekly “to do’s,” provide clarity for Leadership Team assignments, and give you important perspective on your efforts to “Unite, Act, Lead.”

stages are replicable for any service project you decide to pursue as you continue to change the world. You will use these to help complete your Action Plan.

Inspiration

School/Community Experiencing the power of the Ambassador community through Spring Service Leadership Academy

3

Number of donors/supporters: I want my school/community to be positively impacted in the following ways:

Recruitment

Leadership & Support Teams—Recruit teams for service February 17 - March 4

Your Leadership Team Vision

Action Plan—Secure Project Basics February 26 - March 15

Development

Skills I hope my teammates and I learn from one another:

Confirm Action Plan Elements and Service Essentials

By March 15

On the final day of service—when all of our donations are delivered and counted— I want my team to feel:

Execution

LEAD! Spread the Word: March 11 - April 5 Service: Dates between March 25 - April 5 Quality Sort: by April 5 Regional Drop-off: April 6 - April 7

3 BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

I want the children we serve to feel:

ACT

ACT LEARN

Over the next month your service will go through important stages of development. These

Number of bags of donations:

Me! My personal goals for Spring Service are: 1.

Celebration &

Document impact—communicate gratitude

Appreciation

Week of April 8

2.

3.

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PROJECT 351: SPRING SERVICE TOOLKIT

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4. How to Turn Your Plan Into Action!

An Action Plan is the blueprint to service success. Writing it is one thing, bringing your plan to life is another. And, a lot more fun!

advertising your service (which we call “Spread the Word” or STW). In addition to your Action Plan template, you will receive a worksheet to organize each focus areas. The template will provide space for your team to complete based on the tasks and dates YOU dream up and decide. It will break areas down in five categories to help you manage your plan and team for success.

WHAT?

Focus area or set of tasks

WHO?

Individual/team responsible for executing the focus area

DEADLINE

Date when the task needs to be complete

TOOLS

Resources required for success

3 BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

3

LEARN

ACT LEARN

Your Action Plan will include focus areas that will help ensure success—for example,

(for example for STW—fliers, announcements, video) WHY?

What is the importance of this task, how will it contribute to successful service? As you lead, it’s important to communicate the connection between “action” and “results.” It will help motivate your team!

Your Spring Service Action Plan will feature the following focus areas: Partnership Management: Your management of your Action Plan with your Host Site contact, Leadership Team, and Support Team.

Operations & Transportation: The essentials of service (collection bins, locations) and support for transportation to regional drop off location.

Spread the Word: Plan and tools to communicate and build awareness of C2C, Project 351, and your Spring Service details.

Celebrate & Appreciate: Your vision for expressing gratitude and celebrating impact with those who made your Spring Service success possible!

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PROJECT 351: SPRING SERVICE TOOLKIT

67

Now, finish this sentence: “I serve because…”. Throw out the rules of grammar

Finding your “Why” of Service

and just write down the words and phrases that reflect your motivation as

Stephen Spaloss, Senior Vice President, City Year

statement doesn’t have to read like poetry. It just needs to be authentic and true.

Your commitment to lead with compassion is an inspiration

Revisit your “I serve” statement throughout Spring Service for inspiration.

to me. The key to your integrity as a leader and

Continue to revise until you’ve best captured your service motivation and

effectiveness in service is to dig deep and understand the

intention. Once you have your personal “why”, embrace it as your North Star to

“why” behind your service. To connect intention to action.

help guide your way.

And, compassion to project planning. Every time you serve, find your “why”.

Here’s my Take Five on how to get to your “why”.

1.

Ambassador. Capture what gives your service greatest meaning. Your “I serve”

Write your final “I serve because” statement below, color it, decorate it, and post it to social media using the hashtags: #Project351 #UniteActLead

Start with your life experience. Are there people, places, events that first inspired your commitment to children facing homelessness or unfair economic challenges? Have you or someone you care for been the recipient of acts of kindness at a time of great challenge? Do you hope that your example of service inspires your friends and community to serve? Are there leadership skills you hope to gain through service?

2. Be a student of service. The more knowledge you gain, the more powerful your “why”. So research Cradles to Crayons. Soak up the wisdom of this Toolkit. Ask your ALC and Service Hero teammates for advice and ideas. Go online to learn about the challenges children face in Massachusetts. Uncover the inequities and lack of resources that too many children experience.

Understand how your service can help them reach their potential.

3. Use the power of reflection. How do you think about big ideas and decisions?

Writing, poetry, conversations with a mentor, quiet time, motivational music.

Leaders reflect, assess, and envision the change the lies ahead.

4. Respect the dignity of those you serve. At City Year and Project 351, we serve WITH not IN community. Central to our “why” is the understanding that every person, neighborhood, community has an abundance of gifts. Sometimes, they just lack the material means to make their goals and dreams possible.

It’s more than just punching a clock when you serve. The act of service is a privilege. We enter community with humility and respect, to offer our gifts

I SERVE

because __________________________ _________________________________ _________________________________ _________________________________

3 BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

3

want to create. And, go build it!

REFLECT LEARN

REFLECT LEARN

TAKE FIVE

5. Go big. You’re a Project 351 Ambassador! Dream big. Imagine the world you

of time, creativity, and commitment. Together—WITH community—we forge unity and uplift humanity.

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PROJECT 351: SPRING SERVICE TOOLKIT

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351 Reflection

3

An Action Plan reflects collaboration, a clear set of priorities, and your blueprint to make

Ambassador Voice: Why We Serve

your service vision a reality—one step at a time.

REFLECT

Three most important skills required to manage your Action Plan: 2.

5 3.

Five key Action Plan milestones that will ensure the success of your service:

YOUMNA BADLISSI, AMBASSADOR, WESTON

3

1.

2.

3.

4.

“I serve because change is constant and it is our responsibility to make sure the change we put out into the world is meaningful and everlasting.”

FAITH KELLEY,

1 5.

AMBASSADOR, MILTON

“I serve because I want to make a real change in the world. I want to have an actual impact, do something important with my life before I leave this earth, and this opportunity may just be that.”

NOAH CHAMBER, AMBASSADOR, GRANBY

One Action Plan date you’re most looking forward to is:

BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

3

1.

“I serve because I want to create a world where everyone has access to their needs. I serve because everyone deserves a life filled with happiness. I serve because I am empowered with the ability to make a difference, and I want to use that to create equal opportunities for everyone. I serve because I know people need help, and I want to help them.”

1.

Why?

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My why...

PROJECT 351: SPRING SERVICE TOOLKIT

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TAKE STOCK of your special gifts, interests, and resources as leader.

Weekly Training Calls—Tuesday, 7:00 pm Dates of Service Meetings: Leadership Team, Host Site Contact, Countdown-to-Serve, Post-Service Team Debrief Spread the Word Milestones School or Community Events: Opportunities to incorporate as part of Spread the Word, or to use as collection sites.

is the ignition.

Dates of Service Dates for Quality Sort INCORPORATE your goals and project schedule into your final Action Plan!

CREATE an outline for how you will present your Action Plan to your Leadership Team.

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is the key.

Application

PROJECT 351: SPRING SERVICE TOOLKIT

Jaylen Brown Boston Celtics

3 BUILDING AN ACTION PLAN FOR SUCCESS

BUILDING AN ACTION PLAN FOR SUCCESS

3

CREATE a project schedule provided by Project 351 and add your own important meetings and milestones. Your key dates may include:

“Education

LEARN

USE the framework in this Toolkit to set goals for each of your partnerships, your project, and yourself.

“

ACTION STEPS

PROJECT 351: SPRING SERVICE TOOLKIT

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Chapter

LEARN 4 3 BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

Recruit & Unite Your Team Leadership Goals > Recruit friends, family, teammates, and others to join your service. > Build a strong and united team by engaging their ideas and skills on specific project teams.

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

4 3 BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

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LEARN

4

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TAKE FIVE Lisa Fortenberry Spaloss; Executive Director, Camp Harbor View Project 351. One team. One community. Your strength lies in

In Chapter 3, you reflected upon the special gifts, experiences, and interests that help make you a strong leader. Now, it’s time to do the same for friends, family, and your school/community. You know they’re special...and it would be great to convince them to share their unique attributes in service this Spring.

Think about the skills and talent you will need on your team. Some of these include: energy, creativity, teamwork, commitment to service, organization, and kindness. What are some other desired attributes of teammates?

your shared efforts towards a common goal. Leading change requires collaboration, communication, and the

LEARN

LEARN

Leading a Team

Your Leadership Team

contributions of skill, talent, and ideas from many individuals. Effective team management is essential to

4 3

4 3

service success. And, this Spring, your service success

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and reflect on team leadership...

1.

Start with your team’s end goal in mind. Envision what success will look like, then work as a team to break down and plan the steps to get you there.

2. Lead with your authentic self. People recognize inauthenticity. So, be YOU! Share your enthusiasm, special skills, and why YOU’RE inspired to serve C2C. 3. Delegate and share leadership. People want to feel trusted and empowered, so let them share ideas, embrace responsibility, and take on important tasks. Give your teammates opportunities to demonstrate their ability to be effective.

4. When faced with a challenge or road block, have the courage and confidence

What size Leadership Team should you build? In the past, Ambassadors have led teams between 3 to 30+ members. To decide, consider your service goals, scope of project, and how many people you hope to engage as donors to your service. A team of 10-12 members works well!

Goal for size of Leadership Team: Brainstorm the friends, clubs, organizations, and caring adults who will make your service the best it can be.

to make difficult decisions. People want to be led. Be a strong leader in times of challenge and when decisions have to be made.

5. Don’t be afraid to fail. When you face an obstacle, take time to step back, reflect, and learn. Future excellence is a product of trial and error.

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

translates into more donations in support of Cradles to Crayons. Let’s “Take Five”

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Leading a Team

1. RECRUIT

The privilege of serving others is a gift. Use this gift to make a positive difference for

RECRUIT

MOBILIZE

DELEGATE

COMMUNICATE

community AND to learn and grow as a leader. Open your mind, heart, and hands as you serve. Provide vision and direction, but be sure to listen, foster teamwork, and appreciate others. And, incorporate their ideas and skills. Leadership requires confidence, but also

Friends/Classmates

Family/Neighbors

Clubs/Student Council/Teams

Educators/Caring Adults

IMPACT

your very best self. Demonstrate Project 351’s values: Kindness, Compassion, Humility,

LEARN ACT

LEARN

humility. Strive to lead your team and everyone you encounter in a manner that reflects and Gratitude.

As you lead, you will learn about important issues, create new friendships, and discover a whole new set of special skills. These gifts of service will only strengthen as you continue to lead change. Use the following pages as a guide for leading a team!

4 3 Leadership Lesson

During team meetings, pause to ask for reaction, ideas, and questions. Demonstrate your respect for your LT by valuing and incorporating their ideas into your Action Plan.

2. MOBILIZE through “IDEAS” RECRUIT

I

MOBILIZE

DELEGATE

COMMUNICATE

IMPACT

Identify roles/committees What kind of work needs to be done? How can you break up the work evenly among team members? (Please see the chart on the next page.)

Determine team size

D

How many people do you need on your team to be successful? How many team members will it take to perform each task? Can one person work on multiple committees/tasks?

E A S

Engage

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

4 3

Who has the necessary skills to complete each task? How will each team member’s talents and skills be valued and maximized? How will they feel successful?

Appreciate How can you best motivate team members to stay excited about supporting Cradles to Crayons? What are some creative ways to demonstrate gratitude throughout service?

Summarize What is the most effective way to communicate the Action Plan and progress each week? What is the best way to follow up with team members about tasks/ assignments? How can you communicate clearly and concisely?

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PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

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3. DELEGATE RECRUIT

MOBILIZE

DELEGATE

COMMUNICATE

IMPACT

Build teams based on interest, skill, and talent. Spring Service will require at least three subcommittees or teams: Spread the Word, Operations & Transportation, and

FOCUS AREA

RESPONSIBILITIES

YOU!

1.

REQUIRED RESOURCES

GOALS/DEADLINES

Build and manage relationships with Host Site, Leadership Team, and other local partners in your Spring Service (e.g.

Student Council).

4 3

4 3

2. Develop and track Action Plan to ensure success.

3. Build awareness and recruit support for Cradles to Crayons.

4. Build awareness for Project 351 and inspire others to embrace

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

TEAM MEMBERS

service.

5. Communicate impact; appreciate the support of school and community.

Operations &

1.

Transportation

2. Track and record donations on a daily basis.

Identify and confirm “high traffic” locations for collection bins.

3. Recruit and prepare materials for a successful Quality Sort.

4. Manage a successful Quality Sort to prepare donations for transportation for regional drop-off location.

Spread the Word

1.

LEARN ACT

LEARN ACT

Celebrate & Appreciate.

Develop creative strategies to advertise and build excitement for service.

2. Share mission and inspiration of Project 351 and C2C. 3. Build school spirit through friendly competitions or other creative ideas.

4. Maximize school and community events—including virtual events!—to promote 5. Get creative with social media and other communication tools.

Celebrate &

1.

Demonstrate gratitude to volunteers, Leadership Team, and caring adults (educators, family members, Alumni Team

Appreciate

Leader).

2. Report and celebrate impact of service—local and as part of Project 351 statewide service.

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PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

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4. COMMUNICATE RECRUIT

MOBILIZE

DELEGATE

IMPACT

for your team? What skills do you hope they learn?

Establish weekly meeting times for

to Crayons and the information

the Leadership Team, and separate

from Chapter 2 to inspire your team.

meetings for your subcommittees.

Understanding the “why” (motivation/

Summarize meeting notes, action

need) before executing the “what”

steps, and deadlines at each. Circulate

(service) is essential to success. Make

weekly updates to the team to keep

it personal—your team will better

everyone focused and on task. As

respond to how much you know, when

inspiration, feature a team member’s

they understand how much you care.

quotation on why they are committed

Lead a reflection exercise, so every

to support C2C. You’ll thoughtfully

member of the team is able to express

demonstrate inclusion, and build the

what motivates their commitment to

confidence and commitment of a

support C2C—and how much they care.

teammate.

Share the C2C video and the

Your Leadership Team can number be from 3 to 30 members. How will you define success

Team management requires time, care, and attention. What challenges you most?

How will you overcome this challenge?

4 3

Share victories and milestones.

Sunshine from Chapter 2!

Take time to celebrate the progress

The personal perspective on the impact

you’ve made!

your team will make will be motivating!

What values will you promote and strengthen as you lead? How can you use these values to support and inspire your team throughout Spring Service?

5. Impact RECRUIT

MOBILIZE

DELEGATE

COMMUNICATE

IMPACT

The stronger your team, the greater the impact for Cradles to Crayons. And, an extra bonus—you’ll have fun creating change with friends and teammates.

Don’t forget—impact goes beyond numbers! As you’ll read in “Measuring Impact”, success is defined by a number of factors—children impacted, skills developed, and

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

4 3

COMMUNICATE

LEARN ACT

LEARN ACT

Use your passion to support Cradles

Your Team!

Teamwork fosters strong friendship. How will you promote fun and friendship as you serve?

the hearts and minds you’ll inspire. Take time to appreciate the relationships you are building as you serve in support of Cradles to Crayons.

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PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

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Weekly LT Meetings: Unity & Impact

Confirm meeting date, time, and platform—in person, Zoom, Google Hangout, FaceTime, phone, etc.—with LT members Share a clear and strong vision of your service project and the mission of Cradles to

Lead teambuilding activities to build unity and community Create Project Teams for Operations, Spread the Word, and Celebrate & Appreciate Crew.

important. But, our service and teambuilding should be unifying, meaningful, and fun!

Review Action Plan and FINALIZE dates of service and Quality Sort, key deadlines, and Team Meeting schedule.

Build excitement, unite team, express appreciation.

1: Preparation & Setup 10-20 minutes before meeting For virtual meetings: Make sure your camera is viewing a neat and organized background and that your face will be easily viewable and centered in the frame.

Get your links ready! Be ready to share: your meeting agenda document, C2C’s homepage, and any inspirational videos. Have your links organized in a handy place so that all you have to do is copy and paste.

For in-person meetings: Set up desks and/or chairs in a circle.

Write your agenda on a chalkboard, white board or use a projector.

Have copies of your agenda, Spring Service FAQs, and other handouts for each member.

2: Welcome & Introduction 5 minutes Have everyone sign in/add to the chat with email and cell phone numbers so

4 3 BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

meeting. Always remember…the issue we address and impact we will make is serious and

meetings will drive your success. Please follow these tips:

Crayons.

4 3

Use these tips and timetable to develop your meeting goals, and agenda for your first

LEARN ACT

LEARN ACT

You’ve recruited a great team -- inspired to serve and ready to follow your lead. Successful LT

THE SEVEN Components OF SUCCESSFUL MEETINGS

you can build and distribute a team contact list.

Open with warmth and enthusiasm. Introduce yourself and express appreciation to attendees. Use an icebreaker as a way for team members to introduce themselves. See the following pages for icebreaker ideas.

Describe your role as a Project 351 Ambassador or Alumni and the purpose of Spring Service. If you wish, share your project dedication.

In advance of the meeting, recruit someone to serve as meeting note taker. The details they capture will be important for follow-up.

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PROJECT 351: SPRING SERVICE TOOLKIT

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3: Sharing the Issue of Child Poverty & Homelessness and the Mission of Cradles To Crayons Use the information provided by Project 351, the C2C video, and information from the Cradles to Crayons website to share why we serve, the impact we will make, and the importance of Cradles to Crayons’ mission. Share your personal commitment.

with a copy of their team responsibilities from the Leadership Team chart for their review and discussion.

Ask teams to create a materials list of items needed to achieve their goal.

Have each team create a timeline with their goals and deadlines.

As team leader, visit every group to listen, learn, and answer questions.

4: Spring Service Overview

6: Large Group Discussion & Planning

10 minutes

10 minutes

4 3

Distribute your Action Plan by email/screen share and share the Spring

Reconvene the team and ask the breakout group reporters to summarize

Service Drive Roadmap from Chapter 1. Review highlights and general

their plan of action.

timeline.

Create two master lists on a shared screen or document. One for “Materials

Get feedback and ideas from the Team. Make sure they know that their

Needed” and the other for “Key Dates.” Gather input from each team. (After

leadership is essential to the success of service.

the meeting, you’ll update your Action Plan to reflect the teams’ dates.)

Review the focus for each of the three project teams and the respective responsibilities.

1. Operations & Transportation: securing the essentials of service (collection bins, locations, safe service) and support for transportation to regional drop off location (April 5-7).

Skills: organization, detail-oriented, creative, resourceful 2. Spread the Word: communicating and advertising service; raising awareness of Cradles to Crayons, Project 351, and the ethic of service.

Skills: strong communicator (social media skill is a bonus!), creative, artistic, enthusiastic 3. Celebrate & Appreciate: appreciating the individuals and organizations that made service possible; celebrating service impact.

Skills: detail-oriented, creative, strong communication skills Ask people to join specific teams based on their interests and skills.

Appreciate team members as they volunteer for their role.

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Break into project teams. If virtual, use breakout rooms! Provide each team

PROJECT 351: SPRING SERVICE TOOLKIT

7: Conclusions, Questions, & Next Steps 10 minutes

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

4 3

20 minutes

LEARN ACT

LEARN ACT

5 minutes

5: Team Discussions

Summarize meeting highlights and accomplishments and action steps.

Leave time for questions/answers and ideas for improvement.

Determine day, time and platform for weekly check in meetings.

Confirm how you will remind the Leadership Team about the meetings— email, text, or phone.

Make sure you have the necessary contact information for your team members.

Demonstrate gratitude to all your attendees and tell them when they should expect to hear from you next.

PROJECT 351: SPRING SERVICE TOOLKIT

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Team Building Team building activities are interactive exercises to strengthen relationships. By building trust,

Guiding Values to Strengthen Your Team

communication, and friendship, your team gains unity and greater purpose. Whether serving in person or virtually, team building can help you strengthen these relationships and connections.

remember that your team members will need ways to determine who goes next—since you won’t be sitting in a circle! Consider asking each person to “pass it forward” to someone else in the group after their own turn. Or, you can randomly assign everyone in the group a number in the chat before you start these games—so they always know what order to follow!

What’s in a Name?: A lot,

Adjective Name Game: While sitting in

you’ll discover! In this

a circle, the team leader explains that

exercise, each person tells

each person in the group should think of

their middle name (if they

an adjective that describes an aspect of

have one) and the meaning, origin, or

their personality. The adjective must begin

history of their name. If someone doesn’t

with the same letter as their first initial.

have a middle name or doesn’t want to

(Energetic Ella!) Go around until everyone

share it, they may use their first name, a

has said his or her name. Movements may

nickname, or their chosen name instead.

be used instead of adjectives (“Jeff,” he

Two Truths and a Lie: This requires some imagination and a straight face! Each

Best Friend Introductions: Ask each

member introduces themself with their

team member to answer the following

name, role on the Leadership Team, and two

questions—but to do so from the

truths and one less-than-true thing about

perspective of their best friend. How would

themself. To be successful, the “truths”

their BFF describe them?

should be unique and special, and the lie should be clever but believable.

For example, “I am a triplet, I met the President of the United States, I’ve skydived.” After the “two truths and a lie” are shared, the group discusses and guesses the lie. (In this example, the “lie” is skydiving.)

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says, as he jumps!).

PROJECT 351: SPRING SERVICE TOOLKIT

Be GRATEFUL

Treat others well.

Encourage one another. Listen and value opinions and ideas.

Express sincere appreciation.

Build a culture of gratitude.

Be COOPERATIVE

Be HuMBLE

Support one another.

Go the extra mile for a teammate.

Embrace every task—from largest to smallest—with pride and best effort.

Be RESPONSIBLE

Be AWARE

Follow through on your actions.

Be accountable and reliable.

Speak, act, and engage with others in the manner that you wish to be treated.

Their biggest talent is: They greatly value: Their biggest pet peeve is: In ten years, they would like to be:

PROJECT 351: SPRING SERVICE TOOLKIT

4 3 BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

4 3

Be Respectful

LEARN

LEARN

Adapt for online! If you’re leading team building exercises during a virtual gathering, just

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Power Tools to Build Community Power Tools are accountable, inclusive structures for building team and community.

These techniques help build leadership skills, instill confidence and empower your Leadership

4 3

Hands up: A tool for quieting a large, loud group, in order to begin a meeting or event, or to mobilize for action. Raise your hand, signaling all group members to respond with their hands raised and voices silent.

The Fun (& Importance) of Team Building Danielle West, Educator, Boston Public Schools, 2024 Service Hero As an educator, I believe that connection is

Strong Circles: A tool for mobilizing large and small groups, a “Strong Circle” is formed when participants stand in a circle—shoulder to shoulder—with “everybody in, and nobody out.” Strong Circles build unity by ensuring that each team member can see, hear, and acknowledge the contributions and ideas shared in the circle.

essential to the development of scholars and

LEARN

LEARN

Team.

TAKE FIVE

leaders, and contributes to the vibrancy and unity of a school. Community building is at the heart of how I engage my students.

4 3

for building friendships and elevating fun on

Spirit Break: A simple tool that connects people through a symbolic gesture and focused thought of inspiration. Form a Strong Circle and place one hand in the middle. Select one team member to select a “power word” to break on. The word should reflect your team, the task ahead, or a positive feeling. Count “1, 2, 3” and state your power word in unison. Now, let’s go serve!

your Leadership Team. Take time to “team build.” You’ll learn a lot about one another, strengthen bonds of friendship, and discover how to work as a stronger team.

1.

Define Goals Before Your Begin. Have concrete goals, and a clear rationale for

Ripples & Joys: Inspired by the famous words of Robert F. Kennedy:

your activities. Let your team know why they should invest time in the activity,

“ Each time a man stands up for an ideal, or acts to improve the lot of others, or strikes out against injustice, he sends forth a tiny ripple of hope, and those ripples build a current which can sweep down the mightiest walls of oppression

partnering with your Class Officers for Spring Service. Use team building to

and resistance.”

Ripples & Joys can be the first agenda item of every meeting to provide inspiration and perspective on the importance of your service. The team leader asks all present to share a “ripple”—an act of courage and belief—or joyous news. A “ripple” could be that a business was inspired to donate to service because of a team member’s outreach.

and what they will accomplish. For example, your Leadership Team may be build unity and stronger communication between the two groups.

2. Be Inclusive. When developing your plan, be mindful of everyone’s abilities in the group. Lead activities that everyone can participate in.

3. Be Engaging. Select activities that keep your team members moving. Good energy and laughter are sure signs that your team is focused and engaged.

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

My Take Five provides general guidelines

4. Move! Find ways to get your team moving, even in a virtual setting. Start with stretches, and incorporate move breaks to build energy and excitement.

5. Lead by example and have fun! Team building offers a break from the hard work of developing your service project. And, often requires participants to “step outside their comfort zone.” Set a tone for fun and don’t be afraid to show your silly side!

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PROJECT 351: SPRING SERVICE TOOLKIT

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351 Reflection Managing and motivating a team is a great skill to develop. Your passion for making a

Ambassador Voice: The Power of Community

difference, knowledge of the need we’re addressing and values of kindness, respect,

3 5

We believe in you and are here to support you!

“To me, 35ONE means all of us Ambassadors come together with our best

Three skills or strengths you want to demonstrate as you lead your team:

ability to make this planet a better place, no matter how much of a

1.

difference each of us makes, we’re doing it together as ONE.” GANEVE KAUR, AMBASSADOR, LEXINGTON

4 3

2.

3.

Five people you want to recruit as members of your Leadership Team: 1.

“I would define 35ONE as an amazing, welcoming, and kind family. The atmosphere on Zoom calls and at Launch Day was unmatched. I feel so blessed to be a part of this big family!”

MCKINLEY HOUGHTON, AMBASSADOR, ABINGTON

2.

3.

4.

1 5.

One priority you have for ensuring your team is motivated, united, and focused on

BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

4 3

351, your ALC leaders, Host Site, family and friends as you mobilize your team for action.

LEARN

LEARN REFLECT

inclusion, and gratitude will contribute to your success as leader. Be sure to lean on Project

Service Success: 1.

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PROJECT 351: SPRING SERVICE TOOLKIT

My community is important to me because...

PROJECT 351: SPRING SERVICE TOOLKIT

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ACTION STEPS

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MOBILIZE your team using IDEAS (p. 79).

SCHEDULE weekly LT meetings.

PLAN AND LEAD your first LT meeting using the outline provided in this chapter! Express gratitude to your team and to all who made your meeting possible (this could include your Host Site, janitorial staff, educators, Ambassador Mentor, and family).

SUMMARIZE meeting notes, action steps, and team assignments and circulate to your LT. Include schedule of LT meetings through the end of Spring Service (date, time, platform) to ensure attendance.

WE Rise by lifting

others.

ROBERT INGERSOLL 19th Century Orator

PROJECT 351: SPRING SERVICE TOOLKIT

PROJECT 351: SPRING SERVICE TOOLKIT

4 3 BUILDING&AN RECRUIT UNITE ACTION YOUR PLAN TEAM FOR SUCCESS

BUILDING ANRECRUIT ACTION & PLAN UNITE FOR YOUR SUCCESS TEAM

4 3

RECRUIT your LT!

LEARN

LEARN

BRAINSTORM and plan to develop a list of potential Leadership Team Members.

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ALUMNI INSPIRATION LEARN

George Potenza TOWN

Foxborough YEAR

2019

Spread the Word!

IN EIGHTH GRADE, I WAS...

Driven

What did you do to Spread the Word?

I created colorful and inviting flyers and asked local shop owners to hang them up in their windows. My principal, parents, team members, and I also posted it on our social media channels. I also created an animated video through the website PowToon! The video was an extremely successful way to STW, as I broadcasted it

Leadership Goals > Partner with your Spread the Word team to imagine, and then create inspirational and informative materials to “advertise” your service.

5 SPREAD THE WORD!

SPREAD THE WORD!

5

5

LEARN

NAME

Chapter

> Share Project 351 mission and values with creativity.

Build pride and unity through positive messages.

on our daily announcements, posted on social media, and asked others to share it. I had so many views of the video! I strongly encourage you to try it out!

How did you engage local media?

I contacted my local newspaper and respectfully asked if they would include my

> Develop communication tools for advertising the what, when, where, and how of your project to inspire and motivate participation in Spring Service.

flyer in the publications -- and they agreed! Also, through the support of Project 351, my parents, and school leaders, we pitched my video to Foxborough Cable Access and they broadcast a story on our service, as well as posted it to their website.

My advice to Ambassadors is...

Follow the Toolkit and log your progresss!

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Spread the Word!

1. What?

5

excitement for your Spring Service. Through creative communication and compelling information, you will inspire the generosity and support of your community.

STW opportunities are everywhere! Engage your STW team to identify the most effective platforms for the community you want to engage. For example, use social media to inspire your peers and an email flyer sent by your Principal to encourage the support of your school community. As you determine your STW vision, update your Action Plan with dates and deadlines

1. Invites others to serve and be part of positive change 2. Builds awareness of the issue of childhood poverty and homelessness 3. Reminds everyone that 8th graders and high school students are an inspiring source of kindness and goodness

2. Why? 1. As a call-to-action to create positive change 2. Build awareness of Cradles to Crayons, Project 351 and the opportunity to serve 3. Promote kindness, compassion, and generosity 4. Scale impact by engaging a broader community of support

Talk to your teachers and Principal to find ways to build school spirit around the drive.

Can the Student Council or other clubs and teams support your service? How about a Principal’s Challenge? One of our most committed principals challenged his students to reach an ambitious collection goal. The prize? A pie-in-the-face in front of the entire student body! (They won!)

HOME! Motivate your family! You can encourage your family to “spring clean” their closets for donations.

HOUSE OF WORSHIP, COMMUNITY CENTER! If you are involved in faith based or community organizations, invite their support by posting

5

on their website, community calendar, or worship bulletin.

AROUND TOWN! Ask local businesses, such as coffee shops or retail stores, if you can hang your posters or flyers inside. Perhaps a local pizza or bakery will donate a prize for a for a friendly competition to encourage donations at your school?

COMMUNITY EVENTS! The school play, basketball game, community celebration. These are great places to hand

SPREAD THE WORD!

SPREAD THE WORD!

Spring Service STW conveys three important messages:

SCHOOL!

LEARN

LEARN

Spread the Word or STW are the tools and strategies you will use to build awareness and

3. Where?

out flyers or to set up collection bins. Be sure to follow all health & safety guidelines.

4. How? The best STW combines creativity, clarity, and excellence of execution. Build a plan with an early kick-off of STW and continue through the last day of your drive! Inform, inspire, and engage!

SOCIAL MEDIA

Your efforts to promote service and raise awareness of an issue you care about are central

Find or host digital events! Over the past four years, our world has gone virtual! We have

to your success… and a lot of fun, too. STW is a great way to engage friends, unleash

learned that school concerts, community celebrations, and civic meetings can occur

creative talent, and generate support.

online. Let’s take advantage of these adaptations! Research these events to explore opportunities to share Spring Service information as part of virtual programming and related websites.

LEADERSHIP TIP: It is never too early to STW!

Reach out to local social media “Group” pages. Community Facebook pages are popular gathering spaces. Join your community’s page (or ask a caring adult to join) and post a Spring Service call-to-serve!

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PROJECT 351: SPRING SERVICE TOOLKIT

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FLYERS Make them colorful and creative. Print on neon paper to grab attention. Share at sporting and school events, post in the lobby and cafeteria, local businesses and houses of worship,

Spotlight On Collection Bins!

or schedule a “have a great day!” committee to handout and wish your classmates well as they board their bus at the end of the day.

5

These are effective in high traffic locations like your cafeteria, school lounge, gymnasium/ locker rooms, and computer labs.

VIDEO Videos are a powerful and effective way to convey your commitment to Cradles to Crayons and invite everyone to make a difference.

WEBSITES/NEWSLETTERS popular sites.

MORNING ANNOUNCEMENTS/PHONE TREES Alumna Brooke Milosh of Attleboro used both of these tactics for her successful drive: “The ConnectED call worked best because it got the word out to parents and families who were more likely to urge students to bring in donations.”

LAUNCH A FRIENDLY COMPETITION Organize a contest between classrooms, sports teams, or clubs to see who can collect the most donations. Engage a local business to donate a pizza party or ice cream sundaes for the winners!

BECOME A MEDIA STAR! There is always a need for good news! Does your community have local radio, cable or newspapers hungry for stories about young people making a positive difference? Work with your Host Site contact or other caring adult to invite media to cover your service.

Spread the Word about the kindness and generosity of your classmates and community!

BUILD YOUR PLAN. EXECUTE WITH EXCELLENCE

They are visible, daily reminders of your service, and an opportunity to invite the community to support Cradles to Crayons. The time and care you invest in creating and placing your bins is essential to success. Creating collection bins is a fun team building opportunity!

5

Alumni Wisdom Strength Matters: Cardboard boxes are the most frequently used bin. Appliance and hardware stores

are

great resources for medium and large boxes (e.g. for use with

SPREAD THE WORD!

SPREAD THE WORD!

Post short articles on both! Explore opportunities at your school, Host Site, and other

Your collection bins are a centerpiece of STW!

LEARN

LEARN

POSTERS

ovens or refrigerators). Ensure the cardboard’s durability by reinforcing corners and seams with industrial tape.

The Bin is Your Canvas: You will place your bins in high traffic areas—a location where large populations of classmates or community members gather or travel. So, consider your bin as a high visibility billboard!

Build team and have fun as you engage your LT to decorate bins with attention grabbing colors, uplifting messages, and donor guidance (e.g. wish list and dates of drive).

Quality = Dignity: You don’t have to be Michelangelo to create inspirational collection

Review your school and community calendars with your STW team. Target opportunities

bins; but do ensure you execute with excellence and care. Remember the importance of

that fit your mission and the audience you’re trying to engage. Identify the appropriate

scale—you want to ensure that your inspirational messaging can be seen from a distance.

contact person for the event and explore the possibility of making an announcement, hosting an information table, and/or locating a collection bin. And, remember to always follow health and safety guidelines!

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Alumni Inspiration: Making Flyers that STW!

Alumni Inspiration: CREATING INSPIRING POSTERS

Kieler Langemo, Class of 2016, Uxbridge

LEARN

Standard Letter-Sized Paper 8.5 inches x 11 inches Portrait Orientation

Always include partner logos.

1. Go bold!

Use bright colors and large text to grab attention.

The most important information should be the biggest,

5

2. Use shapes!

Shapes can convey what your collection is about quickly.

Use large text to indicate headings.

People are more likely to serve if you give them a “call to action!”

Use smaller text for detailed info. Keep it minimal: you want to keep the readers’ attention.

Posters in the shape of shirts, pants, and coats will

Include contact info. People want to reach out!

3. A printer makes posters so easy!

stand out and let people know right away that you’re collecting clothes. Adding arrows and stars can draw attention to your posters too!

SPREAD THE WORD!

SPREAD THE WORD!

Contrasting colors emphasize major headlines.

LEARN

5

Molly Castle, Class of 2017, Norwell

You don’t need a high-tech color printer for poster-making to be simple and fast.

Using a regular desktop black & white printer with colorful paper, you can create

Pro Tips 1.

Keep your content away from the edge of the paper—use margins!

Text that crashes on to the edge of the page makes for an awkward layout.

easy-to-read posters that don’t require hours of hand-lettering and coloring.

2.

Use a minimal color 3 pallette! For this design, I used Project 351 colors with contrasting colors like green and white.

3. For font (or typeface), stick to a maximum of two styles. For this design, I used:

4. Where, What, When, How, Who, & Why!

A Love of Thunder

to encourage generosity.

Traveling Typewriter

4.

Work with your Leadership Team and educator partners to distribute your flyers around your school! Share your flyer as a PDF or screenshot with friends, family, and everyone you know!

5. Canva is a great website for digital design! Whether you’re a skilled artist or a

newbie, Canva’s helpful templates and easy-to-use tools will have you designing like a pro for email or social media.

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Convey your drive’s key information with clarity. Include inspirational messaging

5. Decorate!

Use colorful duct tape, masking tape and punched circles as an easy way to add color and interest!

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Spread the Word Checklist Host a STW team meeting to brainstorm, plan, and organize. Create a timeline and assign responsibilities.

LEARN

Identify the top sources of information for your school and community as platforms for your message (e.g. school website, morning announcements, local radio).

Finalize list of tools you will use to inspire and motivate others to act: flyers, social media, media, events, and announcements.

5

Gather pictures, statistics, and impact facts to bring substance and meaning to your invitation to serve.

SPREAD THE WORD!

Plan ahead! Dedicate your final two weeks to high visibility efforts.

Inspire, inform, and engage your peers and community to support C2C.

5 SPREAD THE WORD!

Execute with consistency and excellence.

ACT LEARN

Clarify your key messages about service. See checklist below.

Framing Your Message Make your message simple, actionable, and compelling. And, accurate!

Compelling statistics on children’s homelessness and poverty.

Specific “call to action”—the wish list of clothing—and sizes!—

Leadership Lesson

we’re collecting.

Date and time of your service; locations of collection bins.

Invitation to serve—“Join us to help children feel safe, warm, valued, and ready

STW requires a consistent, thoughtful, and well-coordinated effort.

The last two weeks through the final day of service are especially important as you motivate others to serve. You will keep your intended audience interested, excited, and eager to donate.

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to learn!”

Contact person for more information (this is YOU!).

Appreciation.

Logos or names for Host Site, Project 351, and C2C.

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351 Reflection

3

Year after year, Ambassadors identify STW as the most important strategy for service success. Strong, consistent, and creative communication will inspire others to act. And,

Ambassador Voice: Inspiration to Lead

REFLECT

you’ll have fun along the way!

1.

2.

5 3.

Five events or creative ideas you will use to maximize your STW: 1.

2.

3.

4.

“I’m inspired to join in the fight to end clothing insecurity and lead a Spring Service clothing drive in my hometown because I think it’s important that everyone feels comfortable in what they’re wearing. And, that what they’re wearing allows them to be confident in what they’re doing everyday!”

LEZLY SOLIS LOPEZ, AMBASSADOR, SHEFFIELD

“I am inspired to end clothing insecurity and partake in a clothing drive because I never want a young child to feel insecure. It really can tear down a person. Every single person deserves to wake up and wear something they can walk around in with pride and joy in their strides and face. I want to impact as many kids as I can and make them feel comfortable in there attire and feel safe without feeling judged. I can’t wait to start my clothing drive and make someone smile!

5 SPREAD THE WORD!

SPREAD THE WORD!

5

Three key messages of your Spring Service STW:

SOPHIE QUEEN, AMBASSADOR, WELLESLEY

1 5.

One stretch goal you have (e.g. media coverage, speaking at a school assembly, friendly

competition between homerooms): 1.

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I am inspired to lead because...

PROJECT 351: SPRING SERVICE TOOLKIT

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ACTION STEPS SCHEDULE and hold your first STW meeting.

DESIGN and SHARE your “core” STW tools (posters, flyers, etc…).

you care about, but do it in a way that will

lead others to join you.

5 SPREAD THE WORD!

SPREAD THE WORD!

5

DEVELOP a consistent STW “message” with your STW team. Incorporate compelling pictures, statistics, and facts.

Fight for the things

LEARN

CREATE an STW plan and timeline at your STW meeting. Determine which STW tools will be most effective in your school and community.

Ruth Bader Ginsburg Supreme Court Justice

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Chapter

LEARN 6

LEARN

6

READY, SET, SERVE!

Leadership Goals > Prepare and energize your team for successful project execution.

READY, SET, SERVE!

Ready, Set, Serve!

6

> Manage and lead team through service, demonstrating strong leadership and teamwork, as well as commitment and dedication to your project. > Model Project 351 values of kindness and gratitude to all who supported Spring Service.

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The Countdown to Service Is On!

Ready, Set, Serve Meeting

To begin final preparation for service, dedicate a "Ready, Set, Serve" meeting one week

Meeting Checklist Who: Leadership Team, Host Site contacts, and other caring adults

Unite.

Act.

Lead.

Your Leadership Team and

Finalize checklist

Express gratitude. Build

contacts for a READY, SET,

(see next page) and

unity. Reflect kindness,

Why: To express gratitude, build team, and review final steps for preparation

SERVE virtual meeting.

confirm schedule, supplies,

compassion, and humility.

and the final week’s schedule

Leadership Team roles,

Energize your team for the

and other details to

service ahead!

6

ensure success.

When: Week prior to the start of service

Confirm dates of your drive and location bins.

Get energized for the final week of Spreading the Word. Review what’s worked and

READY, SET, SERVE!

Assign team members for daily collection bin progress reports and to transfer items each day to your secure storage area. If you plan to have an information table by your

Leadership Lesson

collection bin, be sure to schedule volunteers for shifts at the table.

Schedule team check-ins at the halfway point of your drive and the day before your drive ends. Use the meetings to track progress and make any changes needed.

Josh Florence, Florence founding Ambassador & Class of 2011,

Confirm date and location of Quality Sort. Consult your caring adult to help you! Often

and Alumni representative on Project 351’s Advisory

times, you can host your Quality Sort at your Host site —just ask!

Board, offers three tips for recruiting support as you

Begin your Gratitude List. Ask team members to write the names of people who should

countdown to serve!

be thanked. Be inclusive! Did the custodian or school security pitch in? Or, your Mayor or

1.

Be knowledgeable and informed about your

Superintendent? What about your family and teachers? Make a list!

service and ready to answer questions and provide

Celebrate & Appreciate team is provided with the list. Engage them for creative ideas for

support. Your Team and partners will look to you

expressing appreciation and schedule a Celebrate & Appreciate team meeting for the

for steady guidance.

week after service to execute your plan.

2. Make service enjoyable for your community and team members. Work with your Leadership Team to create elements of fun and expressions

Finalize plans for Quality Sort & transportation. Be certain you have confirmed details, address, and all safety-related procedures for both your Quality Sort and transportation to your Regional Drop-off location.

of gratitude. (E.g. a bucket of candy next to the

Regional Drop-off Location & Information: The Project 351 team will provide you

collection bin for all who donate). Fun adds an

with detailed information for your assigned Regional Drop-off Location. Review this

important element to service!

information and plan for transportation with your LT.

3. Keep people updated on your progress and milestones throughout the drive to keep them

6 READY, SET, SERVE!

focus on expanding those ideas.

ACT

LEARN

prior to service kick-off.

Light up social media. Engage your team and partners in a coordinated effort to encourage support. Use photos, daily updates, and other information to inspire service.

motivated, excited, and proud. Use social media,

Express gratitude. Even before service begins, it’s important to thank your team

daily announcements, and updated flyers!

and partners for their efforts and belief. Surprise them with cupcakes or cookies, or handwritten notes of thanks.

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48 Hours To Service Kick-off If yours is a school-based project, ask your Principal if you can do any of the following: countdown email or ConnectED call to families, morning announcements, and/or social

Tracking Results DATE OF SERVICE

# OF ITEMS

# OF DONORS TEAM OBSERVATIONS

media, school app, and website announcements.

Prepare your collection bins & the surrounding locations—engage your STW Team!

Send an email of encouragement & thanks to your team and to the caring adults who Send an email to Host Site contact to thank them and let them know you and your

ACT

ACT

supported you.

team are ready to serve!

Send a good luck email to your Service Hero team and Ambassador friends!

You’re 35ONE in service—celebrate and support one another!

6

During Service

READY, SET, SERVE!

READY, SET, SERVE!

6

Take Pictures!—we want to see how your collection bins fill up! Be sure to share them on the Project 351 Facebook and Instagram pages.

Check Your Collection Bins at the end of each day. Add a new bin if necessary and safely transfer full bin to storage location.

Important: Please be sure to have an assigned team member committed to Tracking Results. (Using the chart on the next page.)

Spread the Word. Be creative and have fun through service. Share updates, post photos of your growing pile of donations, share the “Everyday Essentials” link via social media!

Contact your Quality Sort team to remind them about the date, time, and details for “Quality Sort." This will be a fun team-building activity and will give you a chance to measure and celebrate what the team has achieved.

Final 48 Hours of Service Send final invitation to your Leadership Team with logistical reminders for your Quality Sort. Keep track of how many hours you and each of your volunteers spend sorting donations—and track those!

Confirm transportation plan with your Operations team.

“Leave it better than you found it." Ensure your collection and storage locations

Final Day!

are cleaned and organized when you finish your service. You want to leave a great impression with your Host Site.

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TAKE FIVE

351 Reflection Congratulations! Your first Project 351 service project is about to begin. We are so proud of you! Now is a good time to step back and reflect on all you have done since Service

The Meaning of C2C Essentials Family Nurturing Center of Massachusetts Cradles to Crayons is an important partner in our mission to help struggling families thrive. C2C believes, like Family Nurturing Center does, that investing in the strengths, skills, and nurturing abilities of parents/guardians is essential to a

When a child receives C2C essentials, something magical happens. Their face lights up as they discover each item carefully selected for them.

My Take Five focuses on some of the extra gifts that are packed by C2C. 1.

Self-Esteem: It’s very simple. Children appreciate having clean clothes that fit—in styles that are up-to-date and reflect their preference. Of all the things I love about C2C, I love this the most: C2C gives our children the things they need to have dignity and to be a regular kid.

2. Healthy Development: Strong self-esteem is one of the core elements of a child’s growth as a person, student, athlete, musician, artist…or whomever they wish to be. C2C helps us put our children on a path to their greatest potential.

3. Family Support: When their child’s basic needs are taken care of, parents have less stress. When parents have access to resources, they can focus on helping their family to thrive.

4. A Focus on Schoolwork, not Appearance: It is hard to learn in school if you don’t feel comfortable because your clothes don’t fit, or aren’t clean, or because you have to wear the same clothing every day. It can make a child feel different and not want to attend school. C2C helps children focus on schoolwork and extracurricular activities like everyone else.

5. Individuality Shines!: Every child is special in their own beautiful way. C2C allows partners to order noting a child’s preferences. Juan likes green.

Christina prefers orange. When C2C packs essenitals with a child’s favorite color lets them know their wishes are known and worth honoring!

On behalf of the children and families we serve, thank you for filling our KidPacks with kindness and care.

Your Spring Service will uplift children and families all across our state.

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Celebrated Launch and kicked-off a year of service with a new community of friends.

Gained confidence and tools to lead as bridge builder through Playbook.

Built a Leadership Team, developed an Action Plan, mobilized others to serve, and

3 5 1

partnered with Ambassadors, Alumni, caring adults, friends, classmates, and families to UNITE. ACT. LEAD. in support of Cradles to Crayons.

Three things that have surprised you most about yourself during your first months as an Ambassador: 1.

6 READY, SET, SERVE!

READY, SET, SERVE!

6

strong family and the healthy development of a child.

Developed leadership skills, knowledge, and motivation through SLA.

REFLECT

Colleen McGuire, Director, Community Programs,

Leadership Academy. As an Ambassador you have:

2.

3.

Five people you’ve met through SLA or Spring Service whom you admire. Share a one-word description why for each: 1.

2.

3.

4.

5.

One thing that you’re most proud of as you prepare to lead Spring Service:

1.

PROJECT 351: SPRING SERVICE TOOLKIT

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Ambassador Voice: Project 351 Inspiration “Project 351 inspires me to take a stand. It inspires me to be a leader not a follower. Project 351 inspires me to be a better person.”

LINDSAY HURLEY, AMBASSADOR, BURLINGTON

6

6

READY, SET, SERVE!

KAYA RUTKOWSKI AMBASSADOR, AQUINNAH

“Project 351 inspires me to continue pushing for change, and continue making a difference for each person I meet. I wish to make a differnce in my community and be a soruce of hope and grattiude for others.”

READY, SET, SERVE!

“Project 351 is an amazing, once in a lifetime opportunity that changed my view on the world.”

LUCAS HART, AMBASSADOR, DRACUT

Project 351 inspires me... .

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ACTION STEPS The Week prior to Service kick-off:

PREPARE your collection bins—make sure they’re sturdy, colorful, informative, inspirational, and located in convenient locations.

FINALIZE and CONFIRM all logistical details: collection locations, daily tracking, secure storage, Leadership Team staffing, safety procedures, and transportation to your Regional Site.

REVIEW the calendar through the end of service.

Ensure you are prepared for what’s ahead!

GRATITUDE—first, last, and always! As you begin your service, continue to lead with appreciation for everyone who supports your service, all donors and volunteers, and anyone else who encourages your efforts.

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say yes!

Challenge yourself to be brave!

6 READY, SET, SERVE!

READY, SET, SERVE!

6

COMMUNICATE, communicate, communicate— key dates, team roles, and STW as you prepare to kick-off service!

When you’re presented with an opportunity,

LEARN

HOST your Ready, Set Serve meeting—review final preparations, communicate team assignments, share inspiration, express gratitude, have fun!

LISA HUGHES WBZ-TV ANCHOR & REPORTER

PROJECT 351: SPRING SERVICE TOOLKIT

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NAME

Hannah Tirrell TOWN

YEAR

IN EIGHTH GRADE, I WAS...

2019

7

Quality Sort & Transportation

Excited

Leadership Goals What do you know now that you wish you knew before your first Quality Sort?

Finish strong! Complete your Spring Service by preparing donations for delivery to Cradles to Crayons.

The quality sorting process is a big undertaking, so be sure to recruit as many people as possible to help you. Invite clubs, sports teams, your school’s National Honors Society or Student Council, and your friends!

I would recommend making an organization plan for your quality sort and splitting up the job into multiple stations (quality sort, clothing sort, bagging, labeling, and counting). When I was an Ambassador, I wish I

> Learn the importance of respect and dignity in service. > Inspire and motivate team unity and success; build pride through positive messages.

7 QUALITY SORT & TRANSPORTATION

7 QUALITY SORT & TRANSPORTATION

Abington

Chapter

LEARN

LEARN

ALUMNI INSPIRATION

knew that the quality sort was a time to celebrate! Look back at all of your hard work and be proud of everything you accomplished!

My advice to the Ambassador Class is... have fun during your service! Bring in hard workers who will stay on task and be productive! Have a fun treat like pizza, candy, or snacks to make quality sort a fun event and get the music going while you enjoy seeing all of your hard work pay off! We are so proud of you!

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What is a Quality Sort?

A “Quality Sort” is a critical step in your Spring Service drive and a great way to build team and measure your success.

Central to Cradles to Crayons’ mission is a commitment to provide children with clothing too! Too often, disadvantaged children struggle with self-esteem and confidence because they lack high quality essentials. Our goal is to provide them with items that they are excited and proud to wear.

“quality checkpoints”. Our process emphasizes teamwork and the philosophy of “Quality = Dignity”. Please review these guidelines as the foundation for your leadership of a fun and successful Sort!

As you know, we are collecting “like new” or gently used clothing for Spring Service.

Of course, new clothing is warmly welcomed!

If you would like to collect socks and pajamas as part of your drive, please be aware that C2C can only accept NEW socks and pajamas. (Children’s underwear must also be

Service, our mission is to sort and pack items that reflect C2C’s mission and philosophy

new.)

donations that don't meet C2C's size and quality standards are still valued. A key action step is to identify a secondary organization (e.g. Salvation Army) as the beneficiary of these donations.

Project 351 is proud to share C2C’s philosophy of “Quality = Dignity.” Everything we do in community—service, partnership, and engagement—is done with kindness, excellence, and respect. Serving in community is a privilege for which we are grateful. We want to be our best and do our best—for our families, community, team, and importantly— for those we serve.

It is very important to build adequate time into your Action Plan for your Quality Sort.

Your donations need to be sorted and packed in time for delivery to a regional location on April 5th - 7th. Plan one or two days for your Sort, based on your volume of donations.

C2C has asked that we collect clothing size newborn to adult small/medium. Clothing is the sole focus of our Spring Service drive. Any donations that don’t fit these C2C guidelines can be donated to your secondary organization!

Clothing should not be ripped, overly worn, or stained.

Remember to ask yourself: “Would I be proud wearing this?”

Please be sure the clothing is appropriate for a middle school student or younger. For example, no business clothing or inappropriate language or images.

C2C serves children of all backgrounds, so we can’t include items that refer to religion, family relationships, or specific activities. For example: “I love my big brother” or “Lexington Little League.”

College clothing is encouraged to inspire children to dream big!

C2C accepts sports team items for New England teams only. Go Patriots, Red Sox,

Key Steps of the Quality Sort 1.

Bruins, Celtics, and Revolution!

Plan: Secure details for your Quality Sort by using the checklists in this chapter.

Participate in Project 351 training on leading your Sort, including details and

7 QUALITY SORT & TRANSPORTATION

QUALITY SORT & TRANSPORTATION

your Quality Sort. This will include guidance on room set-up with the designation of

While we celebrate and value the generosity of everyone who participates in Spring of “Quality = Dignity." And, to ensure that items meet the size criteria for C2C youth. The

7

You will receive targeted training, support materials, and an instructional video to guide

LEARN

LEARN

they can wear with pride. They embrace the philosophy of “Quality = Dignity." And, we do,

Important Guidance for Quality Sort

instructions on the step-by-step quality standard process. Share the Project 351 Quality Sort training video with your Leadership Team.

2. Mobilize: Prepare and update your Leadership Team and engage your Operations & Transportation Team to help secure the details on your check lists.

3. Reflect: Share C2C’s philosophy of “Quality = Dignity” and Project 351’s commitment to respect, humility, and excellence with your team and volunteers. Encourage conversations about the importance of respecting the dignity of those we serve.

And, the importance of serving with excellence.

4. Serve: Lead a fun, successful, and thorough Sort—build team as you watch your bags of donations pile up!

5. Celebrate: Track donations and capture volunteer reflections while you serve.

Both “metrics” capture the true measure of the impact you’ve made.

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enthusiasm and an expression of gratitude. Use “sunshine” or a letter from one of our families (included in this Toolkit) to provide perspective on impact

Hosting a Quality Sort

and inspire service. Distribute nametags and include pronouns, to encourage

Molly Walsh, Manager of Community Engagement, Cradles to Crayons

so everyone knows their role. If possible, share the Quality Sort video. Visuals

community building and friendship. Provide a detailed overview of the Sort, always help! Identify the members of your team playing essential leadership

Whether in person or virtual, a Quality Sort is an excellent

roles and then…let’s serve!

opportunity for community members to engage in meaningful service together, and see the results of their efforts in a unique

7

way.

5. Celebrate & Appreciate. After your Sort, review and share impact numbers with your volunteers and express gratitude. Encourage reflections from the group. How do they feel? What or who inspired their service? Ensure that

Let’s “Take Five” to learn some tips and tricks for a successful Quality Sort!

1.

Create a “run-of-show.” A “run of show”—or agenda—details every aspect

7

your volunteers and team members feel appreciated, proud of their impact, and inspired to continue to serve!

QUALITY SORT & TRANSPORTATION

QUALITY SORT & TRANSPORTATION

4. It’s all about a warm and informative welcome! Begin your Sort with

LEARN

LEARN

TAKE FIVE

of your Sort, including task, team member, and timeline. Begin with logistical details and use the checklists in this chapter to cover every detail. Get feedback from your Leadership Team on the “run of show,” finalize your plan, and then… you are ready to go! (Project 351 will share a template for a “run of show” for your use.)

2. Utilize your support network. Get creative and make service fun! Engage your Leadership Team, family, and caring adults to serve and delegate specific roles to them. As outlined in this chapter and in the video, you’ll need leaders to tally impact, count volunteer hours, and bundle and tag Quality Sorted donation bags. Provide clear direction and trust your teammates to lead. We are stronger when we work together!

3. Smart Set Up. Organization is key to smooth service and the Quality Sort training video will be your guide. Whether your team is sorting safely in person or virtually, details matter! Ensure that all of your team members have the materials and support they need to succeed—13-gallon trash bags, tape, even water and snacks!

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Action Checklist

Quality Sort Day! Review your agenda and the messages you want to share.

One Week Before

Create and share a “Quality = Dignity” sign as inspiration.

Prepare materials needed for a successful Quality Sort.

Prepare chart for totaling your impact. Share a Google Doc/worksheet with each

Work with your Leadership Team to secure the following:

team member in order for everyone to keep track of totals.

13 gallon trash bags (heavy weight).

Get ready for a great day with your team!

consistent use of the same size also ensures we are measuring donations in the same way.

Spring Service Scenario 1:

Tape/Rubber bands

Inspired by Playbook

You will also need the following to record impact and celebrate/appreciate: poster board, Markers This Toolkit! (Impact charts!)

Prepare agenda. The following structure is a good place to start: i. Welcome, Appreciation, and Goals of the Quality Sort ii. Team assignments—Project 351 will provide additional guidance on team structure and assignments.

You hold a clothing drive at your school and create a competition: the homeroom that donates the greatest quantity of clothing will win a movie night for their class, along with bragging rights in the school. The drive is a culmination of your efforts including STW and a focus on Quality = Dignity. You notice that a group of students in your class drops a ton of old, worn-out clothes into your homeroom’s collection bin. They high-five and talk of how excited they are to get rid of their clothes, and

iii. Quality Sort! Be sure to distinguish donations for C2C and your secondary

their confidence that—as a result of their donation—their homeroom will win the

organization.

competition.

iv. Closing team circle:

Discussion Questions

1.

Have a team member report final impact. Celebrate!

2.

Appreciate your Leadership Team, Host Site, caring adults, and all volunteers.

Send reminder email/text to Leadership Team, volunteers, and Special Guests with time, date, and virtual plaform/location of Quality Sort.

One Day Before Send reminder email/text to Leadership Team, Volunteers, and Special Guests. Confirm time and place. Share an inspirational quote or moment that inspired you during your Spring Service.

Appreciate! Work with your Celebrate & Appreciate team to create “thank you” posters to decorate the Quality Sort room and appreciate your Leadership Team. If you’re able, bake cookies or bring a special treat to celebrate your team’s success.

Prepare for operations: Print out Quality Sort station markers and follow guidance on room set-up.

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Consider facilitating this scenario discussion with your LT and Quality Sort team.

PROJECT 351: SPRING SERVICE TOOLKIT

Why might some classmates disregard the importance of quality when donating?

If you were a student who benefits from the clothing collected in this drive, how would seeing this make you feel?

7 QUALITY SORT & TRANSPORTATION

QUALITY SORT & TRANSPORTATION

7

chalkboard or whiteboard

ACT

ACT

IMPORTANT: C2C request the use of 13 gallon trash bags for our donations. The

Why does quality matter when it comes to clothing? How does the quality of clothing inform and impact the dignity of the person wearing it?

Intervention Options Ask your teacher for an opportunity to speak to your homeroom to share C2C’s Everyday Essentials video and the philosophy of “quality = dignity.”

Appreciate and encourage students who are donating new and like-new clothing.

Talk with the group of students directly to explain the importance of respecting the dignity of the children served.

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351 Reflection The Quality Sort is a critical step in Spring Service and a great way to build team unity and

3 5

measure success. C2C’s philosophy of “Quality = Dignity” underscores Project 351’s values

Ambassador Voice I Have A Dream

regarding community engagement. We believe that service in community is a privilege

REFLECT

and requires excellence, humility, and respect for the dignity of all.

7

Three reflections you have on the importance of the philosophy of “Quality = Dignity:”

1.

2.

“My dream for a better world is a place where all people are kind, compassionate, hard-working, and motivated towards finding solutions that benefit all of us – not just some of us.

When we come together, we can find solutions to poverty, improve education, and make sure everyone has the opportunity to achieve their dream” ARNAV VARMA, AMBASSADOR, WESTWOOD

7

Five insights you've learned about "community"—both your hometown and the community of children we are privileged to serve: 1.

2.

3.

“I want everyone to feel like they have a place in the world no matter what they might look like or feel like.

Everyone has a place here.”

ZA’RIAH CARUTHERS, AMBASSADOR, BEDFORD

“My dream for a better world would be more kindness. Think of it like this; if there are over 8 billion people in the world and everyone is kind just once today then that is over 8 billion acts of kindness.

And if everyone is kind everyday this week, that would be more than 55 billion acts of kindness. So everyone, please be kind.”

ALLIE EDGERLY, AMBASSADOR, WEST

QUALITY SORT & TRANSPORTATION

QUALITY SORT & TRANSPORTATION

3.

BRIDGEWATER

4.

1 5.

My dream is...

One service impact number that means the most to you: 1.

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ACTION STEPS REVIEW the Action Checklist and Take Five from this chapter!

LEARN

REVIEW recent Project 351 emails and call recaps.

These emails included detailed information on every aspect of leading a Quality Sort, and on transportation logistics.

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DRAFT a detailed Agenda for your Quality Sort.

Review the Agenda with your LT and your Host Site contact.

MEET with your Host Site contact to review quality sort logistics and your transportation plan.

REMIND your Leadership Team, volunteers, partners, and special guests of the date and time of your Quality Sort one week before the event.

INSPIRE your team with an email (and social media message) the day before the event.

WORK with your Celebrate & Appreciate Team to incorporate Gratitude into your Quality Sort, by creating Thank You posters or personalized notes.

PROJECT 351: SPRING SERVICE TOOLKIT

Dolores Huerta

QUALITY SORT & TRANSPORTATION

QUALITY SORT & TRANSPORTATION

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Labor Leader, Civil Rights Activist 2024 Service Hero

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Chapter

LEARN

LEARN

8

What Gets Measured Gets Done!

8

Leadership Goals > Develop skills for assessing the impact you made in your community. > Evaluate the impact your team made, so you can set new goals for future projects.

WHAT GETS MEASURED GETS DONE!

WHAT GETS MEASURED GETS DONE!

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> Celebrate success by demonstrating the tangible difference made through service and team unity.

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Measuring Impact Spring Service finishes strong by measuring and communicating impact; appreciating those who made service possible; and reflection—so we can learn, dream, and plan for the service ahead.

Our final stage of service leadership begins with measuring impact. For the last month, you have worked hard to mobilize your community in support of Cradles to Crayons.

LEARN

demonstrating the passion, energy, and commitment of 35ONE. Now it’s time to assess the results of your leadership—and of Project 351 as one team, one community. As we begin, remember that every donation is celebrated and valued. One bag or one hundred, we are all contributing to positive change in the life of a child.

8

As you measure and report, your accuracy is important. Accuracy allows us to:

LEARN

Across the state, Ambassadors and Alumni have united as a Spring Service team --

8

Reflect on the amazing impact of Project 351 Ambassadors, Alumni, and communities united in service; and; Give your Leadership Team and Host Site cause for celebration.

Now, let’s measure outputs and outcomes!

WHAT GETS MEASURED GETS DONE!

WHAT GETS MEASURED GETS DONE!

Provide C2C with the information they need to meet the demand for KidPacks;

Alumni Wisdom

“ Never get discouraged and never stop serving. No matter how big or small your project is, when you serve you are positively impacting others.”

MICHAEL LAWLER, ALUMNI, 2020 SERVICE HERO, PROJECT 351 LEADERSHIP TEAM

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Outputs: Reporting the Numbers

Outcomes: Assessing the Impact

Project outputs are tangible things that can be counted; for example, the number of trash

Project outcomes are the changes you expect to see by leading your service project;

bags of quality sorted clothing collected or the number of people who donated to your

for example, the happiness and health it will provide to people in your community,

drive. When we began, you set goals. Go back and take a look. Now, let’s see how well

or the inspiration you instilled in others to serve.

your goal setting influenced your impact. Use your Tracking Chart totals to record your

8

online, so we can track the collective impact of the Spring Service Team.

By providing children in need with clothing, they will be able to do more of the things

My Project Outputs

they love to do—such as playing outside!

hours planning and executing my product drive.

I spent

My team members and I spent

hours sorting and preparing our

donations.

By engaging my school and community in service, I promote unity and inspire future service.

By building a strong and united team, I share the spirit of Project 351 service and helped build kindness and pride at my school.

volunteers donated clothing to Spring Service. members.

Our Leadership Team has

By sharing my story with local media, I educate others about issues in our communities and about the power and impact of service.

Please share the outcomes that your Spring Service generated.

Spring Impact Service Highlights!

Please use your chart on pages 142-143 to record the number of 13-gallon bags in each category: # of Bags of Children’s clothing for C2C # of Bags of Children’s clothing for secondary organization We raised $

8 WHAT GETS MEASURED GETS DONE!

WHAT GETS MEASURED GETS DONE!

Sample Project Outcomes

ACT

ACT

team’s success. Note that you’ll also be asked to complete a Project 351 Impact Survey

to support the mission of Cradles to Crayons.

(if applicable) Total hours invested in service Total volunteers/LT engaged

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Quality Sort Tracker You can also use the information on this chart to complete your Project 351

Measured by 13-gallon bags

“One person can make a difference, and everyone should try.”

JOHN F. KENNEDY, 35TH U.S. PRESIDENT

Spring Service Impact Form.

ACT

TEAM FEEDBACK

YOUR NOTES (OBSERVATIONS, REFLECTIONS, IDEAS)

8 CLOTHING

WHAT GETS MEASURED GETS DONE!

WHAT GETS MEASURED GETS DONE!

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ACT

NUMBER OF BAGS

OTHER

SECONDARY ORGANIZATION

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351 Reflection When you began service, you set goals. Measuring outputs and outcomes gives you an

3

Ambassador Voice: Ambassador Pride

opportunity to see what you’ve accomplished through teamwork and dedication to the

REFLECT

mission of C2C.

1.

2.

5 3.

“I am here for a reason, and for a good cause. I am so proud and honored to be chosen as an Ambassador because it feels like a responsibility that I’m ready to take on. I feel seen and like I’m contributing more to my state as a whole. ” YASMEE SALIM,, AMBASSADOR, NEWTON

8

Five ways you made the Quality Sort/measuring impact fun:

1.

2.

3.

“35ONE is unity, togetherness, passion, love, and service. I have the greatest opporutnity to help lead and serve my community. I am so grateful that I said yes to being an Ambassador!”

LUANA ROCHA, AMBASSADOR, WOBURN

4.

5.

1

One important lesson you’ve learned about measuring results:

WHAT GETS MEASURED GETS DONE!

WHAT GETS MEASURED GETS DONE!

8

Three “measures of success” from Spring Service that really matter to your team and

you:

I am proud to be an Ambassador beecause...

1.

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ACTION STEPS FOCUS on Measuring Impact

SUMMARIZE Outputs to share with your team, report to Project 351, and use in your efforts to “Celebrate & Appreciate.”

(Link for online reporting form will be provided.)

ENGAGE your Leadership Team and Host Site to gather Outcomes. Summarize and share with your Leadership Team.

REMEMBER...Service is joy! Have fun! Post pictures and service impact totals on social media.

Share good news and inspire the service of others!

8 WHAT GETS MEASURED GETS DONE!

WHAT GETS MEASURED GETS DONE!

8

USE Tracker to return totals and team reflections.

“One teacher, one child, one book, one pen can change the world.”

LEARN

ENSURE your Quality Sort preparation includes 13 gallon bags for accurate counting, your Quality Sort Tracker, and a spreadsheet for each team member to record their totals.

Malala Yousafzai Human Rights Activist, Nobel Laureate 2024 Service Hero

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ALUMNI INSPIRATION Sreenidhi Ravipati TOWN

Medway YEAR

9

2017 Introverted

Team Debrief & Reflection Leadership Goals

How did you debrief with your team after Spring Service?

After any service project, my team and I get together and do “Roses and Thorns” -- a list of what we think went well and what we think could improve. We then brainstorm solutions so that we can be more prepared for our next service project. I look at every project as something that I can learn from. There are always ways to improve our projects. Reflect on everything that you planned and what actually happened.

Learning from mistakes is the best way to grow into a better leader.

My advice to Ambassadors is...

Two tips: put your whole heart into your service and make sure you have a support system. By putting your whole heart into your service, your passion will convince others to support your cause. Your support system is also important because they will help you have fun and Spread the Word. You can find support from a parent, teacher, friends, and your Leadership Team. Having others to help you will make

> Lead a debrief session with your team to appreciate one another and share strengths and opportunities for improvement. > Reflect upon your own role as a leader. Ask for team feedback. Recognize and be proud of your personal growth. Identify areas you would like to continue to develop.

9 TEAM DEBRIEF & REFLECTION

TEAM DEBRIEF & REFLECTION

IN EIGHTH GRADE, I WAS...

9

LEARN

LEARN

NAME

Chapter

> Recognize the important role of your LT and the unique gifts of each member for their personal growth. > Encourage others to join you in future service projects.

a huge impact on your drive. They can help you STW to a broader audience and motivate more donations. Bring joy to yourself and the people around you and your drive will be a success.

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Power of Teamwork

4. DEBRIEF

Spring Service would not be possible without your Leadership Team. And, your family,

Encourage your team’s reflections and ideas through “Roses and Thorns” (see

friends, classmates, and others who believed in your idea, helped build an Action Plan, and

exercise and chart on next page.)

led powerfully.

appreciation for your team’s ideas, positive attitude, and tireless efforts in support of C2C.

5. SUMMARIZE & NEXT STEPS

Team Debrief Meeting

Ask a member of your team to summarize “Rose and Thorns,” and another to

The Team Debrief Meeting should take place the week after your Quality Sort, while

humility and kindness.

summarize “Leadership Lessons” for the group. Shared leadership reflects your

the experience is still fresh in your mind. The meeting agenda could be structured as

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follows: 6. APPRECIATE & CLOSE Review any Action Steps (e.g. Celebrate & Appreciate, social media postings, 1.

WELCOME & INTRODUCTIONS

etc.) and key dates.

2. WARM-UP Ask members to guess the total number of bags collected by Project 351.

When totals are reported, give a special shout out to the person with the closest guess. Or, ask each member to express one positive trait about someone who stood out in their leadership during service. By the time the circle of introductions has closed, everyone has heard something positive about

TEAM DEBRIEF & REFLECTION

TEAM DEBRIEF & REFLECTION

9

team committed to making a difference. It’s the perfect time for you to express your

LEARN

LEARN

Your team debrief meeting is an opportunity to learn and grow as individuals and a

themselves!

3. OVERVIEW OF SERVICE IMPACT Report the totals from Quality Sort; celebrate the impact you made, share a slideshow of images from service and the team in action!

Leadership Lesson

Sometimes feedback can be difficult to hear—and to share. “Rose and Thorns” is an interactive exercise that frames challenges in a positive, actionable manner.

As the leader, set a tone of respect, active listening, and appreciation—even if you disagree or are disappointed by what you’re hearing. Encourage feedback on structure and process, rather than by personality. Remember, no one is perfect!

Every experience is an opportunity to learn, grow, and lead.

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Power of Teamwork

" In union there is strength.”

“Roses and Thorns” is a teambuilding exercise that generates positive and productive

AESOP

lessons learned from service. Please ask each team member to share their service highlight (rose) and one area of the project or team that needs improvement (thorn).

Capture both lists on a shared document or spreadsheet and discuss as a team.

Remember: every idea or comment is valuable and should be respected. This discussion

TEAM MEMBER

ROSES

THORNS

WORDS OF INSPIRATION

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TEAM DEBRIEF & REFLECTION

TEAM DEBRIEF & REFLECTION

9

ACT

ACT

will build your leadership skills and improve your next service mission!

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Your Team Handbook of Leadership Lessons Throughout the Toolkit, you have read inspirational quotes from famous people, every day heroes, Alumni of Project 351, and your classmates. Leadership requires continuous

“ Individual commitment to a group effort—that is what makes a team work, a company work, a society work, a civilization work.”

VINCE LOMBARDI, HALL OF FAME FOOTBALL COACH

learning from both success and challenge.

Engage your team in a discussion about the Leadership Lessons they learned through Compile the list and share it with the team and your Host Site contact as a handbook of wisdom for future service.

TEAM MEMBER

LEADERSHIP LESSON

HOW I WILL USE THIS LESSON IN THE FUTURE

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TEAM DEBRIEF & REFLECTION

TEAM DEBRIEF & REFLECTION

9

ACT

ACT

service and by working as a team. Ask everyone to contribute one to a team “best of” list.

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351 Reflection The process of a team debrief and recording your own personal reflections is an important

3

Ambassador Voice: Powered by Purpose

source of insight and motivation. Active listening and an open mind and heart are key to a

REFLECT

productive conversation.

1.

2.

5 3.

Five leadership lessons from your team that you’ll carry forward:

“I am powered by a need to take action and do good.”

“I am powered by the potential I have to change the world for the better.”

SASKIA KUEHNEMUND.

KINGSTON MCKENZIE, AMBASSADOR, OAKHAM

AMBASSADOR,

9

MANCHESTER-BY-THE-SEA

1.

2.

3.

4.

“I am powered by the fact that everyone could be making a difference in the world for the better, so why not work towards it? In order to make the world a better place, we have to work together.”

MARGARET SEAL, AMBASSADOR, GLOUCESTER

1

TEAM DEBRIEF & REFLECTION

TEAM DEBRIEF & REFLECTION

9

Three roses that were the most essential to your team’s success:

5.

One thorn you’re determined to avoid in future service efforts...and how you plan to do

so!

1.

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I will embrace...

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ACTION STEPS Focus on Lessons Learned:

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SUMMARIZE “Roses & Thorns” and “Leadership Lessons” in an email to your team. This wisdom will strengthen the team’s future service projects and their skills as leaders.

JAPANESE WORD FOR “CHANGE FOR BETTER” OR “CONTINUOUS IMPROVEMENT”

SINGLE OUT each team member with a compliment about their contributions.

TAKE a team photo, whether in person or on Zoom! Share it on Project 351 social media!

PROJECT 351: SPRING SERVICE TOOLKIT

9 TEAM DEBRIEF & REFLECTION

TEAM DEBRIEF & REFLECTION

9

SET a positive and encouraging tone—begin with celebrating your impact and sharing appreciation.

LEARN

ENSURE full attendance of your Leadership Team for debrief. The opinions and ideas of every team member are important and should be heard.

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Chapter

LEARN

Celebrate & Appreciate Leadership Goals > Model Project 351 values of compassion, humility, and gratitude. > Celebrate the success of Spring Service with your friends, family, and community.

10 CELEBRATE & APPRECIATE

CELEBRATE & APPRECIATE

10

LEARN

10

> Motivate continued service of your team, family, and community by expressing gratitude and sharing impact.

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Our Foundation Project 351 is built on gratitude. We are grateful for the privilege of service. Thankful for the opportunity to unite as a community. And, appreciative—always—for all who encourage, inspire, motivate, and make possible our efforts to make a meaningful

authenticity. By sharing gratitude, we hope to bring joy to others, foster unity, and encourage continued service.

Appreciate 1. Create a Gratitude List

SMALL GIFTS Bake a batch of brownies for your Host Site. Make handmade cards for the caring adult who supported your Leadership Team. Be creative and personal!

Work with your “Celebrate & Appreciate Crew” to complete the list of those who helped you with Spring Service—team members, Alumni, Educators, School Administrators, caring

SOCIAL MEDIA

adults, friends and family. Use the Gratitude List grid (on next page) to organize your ideas

Use the social media accounts of your Leadership Team, Host Site, and other

and the people you want to appreciate.

supporters to express appreciation to individuals, organizations, and the community.

2. Partner with Your Celebrate & Appreciate Crew Brainstorm creative and fun ideas to share the impact and inspiration of your service.

Morning announcements, Host Site website...these are all opportunities to say “thank you for your service!”

3. Create Meaningful Ways to Appreciate Everyone THANK YOU NOTES Hand written notes are always best! Here are some letter writing tips: Be specific about why you are thanking this special individual. What role did they play?

How did they contribute to service success or your growth as a leader?

Share the positive impact this individual helped create. Highlight the quantity of donations collected for Cradles to Crayons—both locally and across the state. Reflect on the number of children served and the positive impact you have made.

Include a photo of your team or a picture of your donations filling a truck or at your Regional Drop-off location.

Inspire them to continue to serve with words of encouragement.

Engage others—perhaps your Mayor, City Manager, and School Superintendent will help you share gratitude? Be sure to tag those you’re appreciating!

Celebrate With Project 351—post pictures and stories to Facebook, Twitter, Instagram, and other

10 CELEBRATE & APPRECIATE

CELEBRATE & APPRECIATE

10

Our service is not complete until we express appreciation with sincerity, creativity, and

LEARN

LEARN

difference in our communities and Commonwealth.

social media and tag #P351 and #p351springservice.

With your community—share your team’s story and the impact you made in a local paper and on social media. A “Letter to the Editor” is a great way to convey gratitude and impact!

With your Leadership Team & friends—host a virtual or safe in-person gathering in celebration of the donations you collected.

With your school—celebrate and appreciate their support on the school website and social media, and through morning announcements. Create a “Thank You!” banner with impact numbers to display at your school entrance or in the cafeteria.

With your family—thank them for their support and think of new ways to serve together. Brainstorming future service projects is a great dinner table topic!

Celebrating service is a great way to get the word out about the difference your community has made, while inspiring others to serve, too!

Mail your notes!

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Gratitude list

Don’t forget to include Spring Service impact numbers

Please complete this grid to ensure you appreciate and recognize the dedication, partnership, and hard work of those who made your service possible.

NAME

REASON I’M GRATEFUL

in your acts of kindness. Let the recipient know the positive difference they made!

HOW I WILL CELEBRATE & APPRECIATE

DEADLINE

10

Leadership Team

CELEBRATE & APPRECIATE

CELEBRATE & APPRECIATE

10

ACT

ACT

Host Site

Caring Adults

Family

Friends

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351 Reflection

3

A grateful heart is essential to inspirational leadership.

Be sure to have fun as you spread thanks!

Ambassador Voice: Gratitude

REFLECT

Three creative ways you expressed thanks:

2.

“I am so grateful for the ability to be a Project 351 Ambassador.

Before being selected, it felt almost impossible to help others, but now, it feels like an accomplishment waiting to happen!”

ELISABETA FORGIONE, AMBASSADOR, GEORGETOWN

10

3.

5 1

Five people or organizations for which you are most grateful: 1.

2.

3.

“I am grateful for my mom, who is the reason that I am able to be in this amazing program.

She pushes me everyday to be my best and believe that there is never a limit of how far I can go.”

BRAYAN GARCIA, AMBASSADOR, LAWRENCE

“I am grateful for my Service Hero Team!

They were so kind and accepting of me-- I immediately felt like I had known them my whole life!”

CELEBRATE & APPRECIATE

CELEBRATE & APPRECIATE

10

1.

HAYES BYRNE

4.

AMBASSADOR, SCITUATE

5.

One word to express your gratitude as you complete Spring Service:

1.

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I am grateful for...

PROJECT 351: SPRING SERVICE TOOLKIT

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ACTION STEPS Focus on Gratitude:

SET a deadline—no longer than two weeks after your Sort—to complete your gratitude efforts.

HIGHLIGHT impact, milestones, and memories in your expression of thanks.

BRAINSTORM “high traffic” opportunities (e.g. school website, newspaper, apps) for thank you banners and messages of thanks.

USE social media! Coordinate a gratitude hashtag for use by your Leadership Team and dedicate a day to “celebrate & appreciate.”

GRatitude is a celebration

we are all invited to.

10 CELEBRATE & APPRECIATE

CELEBRATE & APPRECIATE

10

LEVERAGE the talents of your Celebrate & Appreciate team to develop a strategy for creatively expressing thanks.

LEARN

ENGAGE your Leadership Team to create a comprehensive and inclusive Gratitude List.

CLEO WADE Author & Poet

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Doan Tran TOWN

Quincy YEAR

2018 IN EIGHTH GRADE, I WAS...

11

11

Shy

How do you reflect on your successes and challenges at the end of service projects?

I look back on service projects as some of the most rewarding experiences in my life. I like to sit and write in a journal about my challenges and successes throughout the process of leading service. By focusing on gratitude, I gain a deeper appreciation for what I’m lucky to have in my life -- whether it be my support circle or a roof over my head. Reflecting on service helps me learn a lot about myself and my community, and how to fully appreciate everything I have.

My advice to the Ambassador Class is... to learn how to embrace uncomfortable moments. There may be times where you feel nervous or a little anxious because you’re trying something new. Just keep in mind this means you’re pushing yourself to learn and grow! Try to take any moments where you may not feel 100% in your comfort zone as a learning experience. And remember, when you need support, don’t hesitate to reach out to your Project 351 support circle -your AMC, other Ambassadors, Educator Mentor, or the 351 team.

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Chapter

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Looking ahead

LOOKING AHEAD

LOOKING AHEAD

11

NAME

LEARN

LEARN

ALUMNI INSPIRATION

Leadership Goals > Reflect on successes, challenges, team feedback, and your experience to gain wisdom and discover opportunities for growth. > Imagine future opportunities to lead and inspire. > Take pride in what you and your team have achieved in support of children, your community, and a more beautiful world.

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Spring Service Reflections

As you reflect on your Spring Service, how have the following groups

How has your commitment to support children facing poverty and homelessness

THE CHILDREN SERVED BY CRADLES TO CRAYONS

or individuals been positively impacted?

changed? How will you continue to positively impact these children?

ACT

ACT

HOST SITE

11

LEADERSHIP TEAM

LOOKING AHEAD

LOOKING AHEAD

11

MY SCHOOL (if applicable)

How has Spring Service motivated you to continue to make a difference in your community? What are you inspired to do next?

MY COMMUNITY

MY FAMILY

MYSELF

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351 Reflection This is it! The final 3-5-1 of Spring Service. The Service Roadmap ends here…or does it?

3

Ambassador Voice: Our Heroes

There’s always important service to be done—in your community and with Project 351!

REFLECT

Next up, our Earth Day Service and the Hope & Gratitude Walk!

1.

“I am grateful for my parents and teachers that formed me into who I am today. And, for my Service Hero Team and Alumni leader for making my Launch Day the best day ever.”

RYAN LEBLANC, AMBASSADOR, MIDDLETON

2.

3.

5

Five leadership lessons that will strengthen your future service: 1.

2.

3.

“I am grateful for my school Principal because she chose me to be an Ambassador and I feel lucky to do this.

There are over 100 kids in my school and she could have picked anyone but she didn’t, she picked me. And, I am grateful for that.”

BRIANNA LAFOREST,

11 “I am grateful for Governor Healey because I found it very cool and interesting to see someone as important as her encourage me and tell me that even though we are young, we still have a massive amount of power.”

LOOKING AHEAD

LOOKING AHEAD

11

Three moments or milestones from Spring Service you’ll always remember:

AYAN KATARIA, AMBASSADOR, WESTBOROUGH

AMBASSADOR, WEBSTER

4.

1 5.

My hero is...

One big idea for creating positive change inspired by Spring Service

1.

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GET READY to create even more inspiration and impact through Earth Day Service and the Hope & Gratitude Walk!

“we are united

and that we, young people, are

UNSTOPPABLE. Greta Thunberg

11 LOOKING AHEAD

LOOKING AHEAD

11

WRITE down ideas that you will take with you for 9.11 Tribute Service, Fall Service, and other Service projects that you will lead in the future.

We showed that

LEARN

Practice reflection. TAKE TIME on your own and with your team to review service, roses and thorns, goals and achievements, and opportunities for greater strength.

“

ACTION STEPS

Climate Activist 2023 Service Hero

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Notes

“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain NOTES

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uncommon results.”

ANDREW CARNEGIE, 19TH CENTURY INDUSTRIALIST AND PHILANTHROPIST

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A NOTE OF GRATITUDE “One of my favorite moments on Launch Day was when the double rainbow appeared after our afternoon of service. To me, it symbolized the impact we had made for those we served: clearing away stormy skies, providing hope and light throughout our community.” ~ Jannat, Ambassador, Palmer That was one of my favorite moments, too, Jannat! If there was ever a doubt that the Class of 2024 – our history-making 14th Class – was anything but magical…our Launch Day double rainbow put that to rest! Not that we needed further evidence after more than 27,000 lives impacted and Ambassador energy and optimism that felt unstoppable.

WITH GRATITUDE FOR THEIR GENEROUS INVESTMENT & BELIEF

We’re so proud that you haven’t stopped since Launch Day…investing your big hearts and bold ideas to lead Spring Service, the first milestone of your Ambassador Journey. We admire your compassion and respect your conviction to build the skills and knowledge to lead. You’re right on time, as we unite as 35ONE in support of the 1 in 3 children who are at risk of experiencing clothing insecurity. Through Spring Service, you will help ensure every child has the resources they need to thrive.

That hopeful vision is only possible because of best-in-galaxy partners, champions, and friends.

Our Beloved Community includes:

Crimson Lion

Lavine Family Foundation

� Our generous investors and strategic partners – Boston Celtics Shamrock Foundation, Jeannie & Jonathan Lavine, Martin Richard Foundation, John Hancock, Foundation to Be Named Later, HYM Investment Group, a generous champion who chooses to be anonymous, and WBZ-TV. � Cradles to Crayons and their network of social service organizations, especially Aubrey Henderson, Katy DeMoura and Molly Walsh. strategic Partners

� Board Chair & Honorary Dean Charlie Rose, Educators’ Advisory Group Chair Mary Cringan, Host Site contacts, civic leaders,

Mass Association of School Superintendents, educators, your LT, and your families – your first and best role models! � An amazing Alumni team of leaders, mentors, and advocates. � Our Toolkit craftspeople who expertly bring our values and vision to life: Jon Goose, 2020 Service Hero, and the Color Copy Center Boston team; Danielle West, 2024 Service Hero, educator, and graphic designer; and photographers Jennifer Cogswell, Michael Casey, Julian Feshbach-Meriney, and Benson Chang, Class of 2023. � And…the 35ONE team! I’m so very lucky to serve with and learn from Noor Al-Saad, Megan Burke, Michaela Campbell, and Cindy Laba – each of whom invests unconditional belief and inspirational talent in support of your limitless potential!

We unite to celebrate you – our bridgebuilders, upstanders, and changemakers. The Class that makes magical rainbows appear! We admire your courage to lead, compassion to act, and wisdom to use your gifts to build a Commonwealth defined by unity, hope, and love.

With gratitude & admiration,

Carolyn Carolyn Casey Founder & Executive Director

INTRODUCTION

INTRODUCTION

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Project 351 believes that every young person is remarkable and that within them lies the tools, vision, and desire to build a more just, inclusive and united global community. Founded in 2011, we build a movement of change makers and bridge builders by investing in the courage and capabilities of an eighth grade Ambassador from every city and town in Massachusetts.

Annually, educators select their hometown Ambassador for an exemplary ethic of service and the values of kindness, compassion, humility, and gratitude. We place a special premium on the recognition of unsung heroes and quiet leaders, and an Ambassador community that reflects the rich diversity of our Commonwealth.

In our first 14 years, we’ve been fortunate to engage more than 5,000 eighth graders for a year’s term of enrichment, mentorship, civic engagement, and immersive service leadership. Together, these extraordinary eighth graders have impacted more than 1.3 million neighbors through transformational service. As they lead, they cultivate the values of kindness, empathy and inclusion in schools and communities; address the causes and consequences of poverty; progress social and racial justice; and strengthen the ethic of youth service.

Transformed by an eighth grade Ambassador year, high school and college Alumni continue to hone skills through the Alumni Leadership Continuum.

A portfolio of leadership, service, and career development opportunities prepare a pipeline of diverse leaders for success in every sector. We’re proud to witness Project 351 Alumni lead as founders of innovative nonprofits and foundations, social and racial justice activists, enlisted military and AmeriCorps members, and mission-driven professionals in education, environment, and global health.

Project 351 is a nonprofit organization powered by Ambassador leadership and the investment of civic-minded corporations, foundations, individuals, and Project 351 Alumni.

50 Milk Street, Floor 16, Boston, MA 02109 617-387-7100 • info@project351.org • www.project351.org