Progress emagazine

Hello everyone, Welcome to the first ever edition of Progress.

It is my pleasure to introduce to you the first edition of our e-magazine 'Progress'. It was our long time aspiration to come up with something which would be insightful, thought provoking and enriching, so now we have Progress with us as a platform where different scenarios & solutions would be discussed with ICT thought leaders and also we would come up with the latest happenings in the ICT industry.

Accelerating Super Computing...

Shaping HPC sphere for new India...

Pacing up with the technological advancement...

It has been an elevating journey since we entered the ICT industry. Progress is yet another addition to our endeavors. Through Progress, we would like you to deep dive into the new issues in IT. The speedy and ever evolving world of technology demands one to be updated and agile. Racing innovations, changing trends, emerging solutions, technological shifts, all these have changed the world in which we live. IT made today's corporate world gain the pace which we never dreamt of.

Being a prominent ICT player, we understand the importance of being updated. Towards this, Progress is our initiative. Going through progress in one's life is a stirring experience and hope you will feel the same way reading our magazine.

Hoping to meet every month through Progress and promising to stretch our horizons.

Wish you all great achievements in our lives.

Let's progress with Progress.

...Seamlessly Progressive

Prateek Garg MD & CEO

www.progressive.in

BUSINESSINTELLIGENCE

In the current scenario, there is added pressure on business units in every organization. Do they clearly know how and where they are creating or adding value to the organization? Good decision making and performance management are key to business which adds a value generation.

The corporate focus is on IT costs which is often driven by the enterprise-wide mandate to 'do more with less' and growing demands for compliance and governance- led transparency. How do Business Intelligence (BI) and Corporate Performance Management (CPM) solutions help organizations? BI and CPM enable organisations to answer three key business questions: ?

"How are we doing?�

Business Intelligence in Pharmaceutical Industry

Business Intelligence in Insurance

Pharmaceutical companies manufactured medical products according to requirements, which needed to have all information regarding medicine and all medical products.

Companies first pointed out the product that was in demand for a particular disease and sought the assistance of physicians and professionals who prescribed the drugs. Here, the company wanted to collect as much information about these professionals with their specialties, preferred treatments, prescribing history, etc. So they collected all this information from various sources either by their own sales representative or data from the Internet. Therefore, they opted for Business Intelligence (BI) tools for generating a better information management environment for data analysis and decisionmaking.

Business Intelligence (BI) in insurance helped

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"Why are we doing this?�

Benefits of implementing BI reduced the overall operating cost by decreasing the cost of

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"What should we be doing next?�

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Medical professionals

These largely equate to: scorecarding, reporting & analysis, and forecasting. Most organisations do, of course, have systems in place to measure and monitor aspects of business performance, but all too often, these systems stop at the Finance department. BI and CPM extend this practice to other areas of the business,and provide operational managers and employees with actionable business intelligence, i.e., information that is both relevant and timely.

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Lab and medical equipments ?

Cost for specific medical operation Better data management helped in better patient treatment in terms of ?

Timely admittance ?

Diagnosis ?

Reduced the risk of casualty Data was managed to record and analyze the history of patient and statistics of a particular medical hazard based on area.

Business Intelligence in Retail Businesses Intelligence was significantly used in merchandising, marketing, logistics, store operations, call center staffing, etc. in which retailers adopted BI tools and software for analyzing operational data to maximize the Return on Investment (ROI).

Merchandising - Retailers have exploited the utmost value of BI by analyzing the past performance, customer behavior and demand pattern that helps in pricing products for maximum profitability taking account of the seasonal demand change. Better data analysis maximized profits that also enabled efficient use of manpower in all production sectors by minimizing any additional cost.

Marketing - This job is to understand the customer's behavior towards a particular product. Retailers studied market trends by dividing areas into different segments or categorizing products according to different groups of customers. This better-defined targeted campaign reduced operational costs and increased sales, thereby revenue.

Operation - A better forecasting of any change in customer's demand lead to enhanced productivity by managing product price, promotion and manpower.

Better management dealing sales force ?

Marketing ?

Improving actuarial and underwriting functions ?

Enhanced the ability to convert raw data into valuable information about ?

Customer ?

Market ?

Competition and overall business environment Business Intelligence has proved to be beneficial in overall management including ?

Corporate

Business Intelligence in Hospitals The healthcare industry whether hospital or any pharmaceutical companies faced a large amount of data flow that needed to be managed in real-time patient flow, emergency department and maintaining & tracking all immediate events.

As an example, there were 10 patients in ED out of which 2 were for X-ray, 3 had pending labs and 5 were just admitted, so as soon as a bed became available, one patient was transferred immediately to vacate the Emergency Room. But, this required data based on our daily work process. So it became essential to maintain that information wirelessly or manually for managing work flow with updated information about patient treatment. Hospital Business Intelligence information was made accessible to every staff member that made it much easier for rapid action. However, like any other enterprise, healthcare also needed cross organizational data gathering. For instance, determining the number of patients suffering a particular disease and in a particular area, which helped in understanding the cause of the outbreak and provided an analytical display image of real time trends.

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HR ?

Finance ?

Asset Asset and finance management deals with actuarial, underwriting functions, policy and customer claims. All these are important components in the business process and were done with proper calculation and analysis by using various BI tools. With a varied application from corporate management to CRM, BI is now one of the integral parts of the decision making process. After accessing data from various sources, BI tools were used to find out the best customers, their requirements after analyzing data from various related fields.

Implementing High Performance Computing (HPC) machine, also known as 'Supercomputer' at Indian Institute of Technology, Kanpur, which is listed in the Global Top 500 Supercomputer list at 369th rank and 4th in India, has been one of Progressive's feats ?

High Performance Cluster Solution encompassing

368 nodes and 100 TB Storage ?

Managed Services including break fix for 48

nodes - High Performance Computing Cluster ?

Symmetric Multi Processing - SMP of 32 CPUs ?

Network Attached Storage (NFS) of 30 TB

for 5000+ users

Progressive Delivered First Private Cloud in India for IIT Delhi.

It equipped the institute with: ?

Data Center Infrastructure ?

Cloud Computing Infrastructure ?

Private Cloud Solution using VMware ?

Storage Virtualization using NetApps

Implementations by Verticals in India in 2010 Role of BI in Telecom Business Intelligence is now broadly used in the telecommunication industry in HR, finance, sales/marketing, Operations, etc. Its application is valuable in several ways: ?

Enabled in building a strong sales and marketing strategy by understanding information on different perspectives like area, time and product. This in turn assisted in estimating revenue, volumes and margin of profit. ?

Helped in categorizing customers into segments according to their behavior and demography, which is most important for CRM. So, companies were able to launch accurate marketing campaigns and improved ability to target new customers. ?

Tracked the performance of the campaign within a period of time that is essential for improving marketing skills. ?

Continually monitored the behavioral changes of customer so that companies were immediately able to respond with adequate measures.

Progressive Infotech shall strive to deliver best in class IT Infrastructure Management Services by adopting best industry practices and technologies in a continually improving environment.

BUSINESSINTELLIGENCE

Case Study It wasn't long ago when companies invested in Information Technology (IT) just to remain competitive.

From an IT textbook taught at a Canadian University, today you would find boards of directors have finally realized they have to bite the bullet and fund these huge multi-year projects just to remain competitive.

Those days are over. Business is back in the driver's seat. As IT projects have a bad reputation for being over budget, not on time and not generating the expected results, senior management is not going to proceed with IT projects unless there is a compelling business case. Sometimes the compelling business case is that you don't have a choice. For example, your existing system is no longer supported or your business has changed. Still, there could be a big spread between the low and high ends of the potential solutions. How do you justify the higher end solution if that is the one you think is best for your company?

Business Needs The fashion group decided they needed the capacity to process a huge variety of information (sales, purchases, accounts, manufacturing, logistics) gathered from different nations within a single integrated Corporate Performance Management context, replacing a whole range of different procedures created in Excel spreadsheets which were revealing severe limits in practicality, security and data traceability. ?

They needed to compare and monitor retail performance between approximately 190 stores across 23 different countries.

Solution ?

BI & CPM Toolkit (new implementation) Usage ?

The fashion group chose BI & CPM Toolkit ?

The use of BI & CPM Toolkit gradually expanded throughout the company

Operations Used to track the movement of stock and provided the ability to forecast returns and F analyze component and manufacturing costs Sales Uses BI & CPM Toolkit to analyze the data for both group and subsidiary sales orders and F revenue Retail Monitor sales figures from stores all over the world, profit & loss in each store and F calculation processes to determine break-even points F Management Control and Profitability Analysis

How Organizations Are Using Mobile BI Now Current mobile BI offerings are applications that include full interactivity within the mobile application in order to perform BI functions. Not only can users view and share information but they can also interact with and analyze data, creating reports and charts as needed.

With an increasing expectation that employees will take their work with them, the ability to analyze information anywhere and gain insights into what is happening within the organization - and make decisions on the fly while at offsite meetings or with clients - becomes an essential job function. Data collected from mobile devices and transferred back to the organization can be pushed directly into BI solutions to provide righttime analysis capabilities and up-to-date information from employees in the field.

Two things have happened since BI applications were first introduced to mobile devices. First, the always-on connectivity of 3G wireless networks has improved to the point that a mobile device has become a reliable business tool. Second, the iPhone has set a new standard for multi-touch interactivity with mobile devices that consumers, who are also business users, have become quickly accustomed to.

Consolidation Individual business units can now look at operative consolidation of analytic F accountancy data to monitor variants from budget data Results

Progressive ensures

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In under three months, they were able to complete a highly successful monitoring project on management and budgeting

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The customers to accelerate innovation

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Within a year, they had managed to centralize and consolidate data in a single integrated Corporate Performance Management and Business Intelligence system, where historically we used Excel and Access: an enormous advance in terms of unequivocal information security and operative efficiency

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Boost Productivity

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The client successfully implemented the project in 15 different countries simply by providing telephone training for program users, without any complaints or problems

Future of Mobile BI The current use of mobile BI and its adoption within organizations is still very young.

Although full BI solutions that can be deployed on mobile devices exist, the actual use of this technology is in its infancy. Solution providers will still announce new offerings into the next couple of years to catch up with competitors who are trying to meet the needs of their customers who are early adopters. This means that, not only will the availability of mobile BI increase, so will its interactivity. The development of access to BI reports and charts will not be enough to satisfy users. Solutions will require the ability to pull data from multiple sources, analyze and interact with the data, as well as write data back to the appropriate data stores.

As social media is shaping the way people and organizations interact with each other and outside entities, BI applications must mimic these uses to maintain and increase the value they provide to organizations. One way this is done is through mobile BI. Mobile Bi applications enable organizations and decision makers to share information regularly, no matter what the physical location is, and interact in a way that is conducive to social networking. As solutions and use matures, mobile BI will become an extension of an organization's current BI use.

Mobile BI

Our partners make our journey all the more stirring

From the highest executive ranks to field sales and service people, today's knowledge workers are roaming far from their desktops. The question is, can all those employees be as connected, well-informed and productive while away from the office as they are when seated in front of a desktop computer? As far as business intelligence software providers are concerned, the answer is a resounding "yes", but they're not banking on all those workers toting around laptops. "Smart phones" are already the business platform of choice for road warriors, and given current replacement cycles and advances in technology, it won't be long before these, e-mail-, Web- and compute-capable devices become a ubiquitous business tool.

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Progressive Infotech is now a

Microsoft Cloud Accelerator Partner and Google Apps Partner for Cloud Services ?

Progressive Infotech as Oracle

Gold Partner offers Database Solutions ?

Alliance partners with all major

IT OEMs including HP, Fujitsu, Google NetApp, Microsoft, VMware, Citrix, Symantec, Juniper, Red Hat, Novell, Oracle, Fortinet

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Provision of adaptive software and solutions with guaranteed performance, efficiency and value to scale without limits.

Progressive Infotech shall strive to deliver best in class IT Infrastructure Management Services by adopting best industry practices and technologies in a continually improving environment.

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End-to-End ICT Infrastructure Services under one roof ?

Only SAP Platform Migration Centre of Excellence in India

Progressive’s Solution-Centric Approach

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Microsoft Voice Specialized Partner

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HP's Largest Partner in India With more than a decade-long expertise in implementing & delivering critical projects around ICT infrastructure services, Progressive is the front runner in Managed Services & Professional Services arena.

Professional Services

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Google App Partner for Cloud Computing Solutions

Managed Services

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Microsoft Cloud Accelerator Partner

Enterprise Solutions

ADDING VALUEPROGRESSIVELY

Our USPs

Stretching, Delivering, Always… ?

A pan-India

presence across 130+ locations with a workforce of over 1200 associates.

Three Pillars of Progressive’s Offerings

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24x7x365

Managed Service Delivery Capability

Network Operations Center (NOC) at Noida in the National Capital Region (NCR)

Business model (moving up the value chain)

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State-of-the-art

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Front Runner

in Remote Infrastructure Management Services, with a footprint across the globe

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Global operations

through subsidiaries in UAE & Singapore to cater to the Middle East and South East Asia respectively

L e v e r a g e

Strategic Outsourcing Total outsourcing of IT to benefit through

Managed Services

24x7 IT environment management for High Availability of Business Services through ITIL based process driven service delivery

S a v I n g s

Business Risk Management

Virtualization Security, Business Continuity and Availability Enterprise Management Solution

IT Infrastructure Provisioning

LAN/WAN Datacenters/Servers OS/Database Messaging

business outcome based costs

Progressive Infotech Pvt. Ltd. C 161, Phase II Extension, Noida 201305, India Ph: +91 120 4393925 | Fax: +91 120 4393922 | solutions@progressive.in | visit us at: www.progressive.in