Progressive Messaging Solution For an IT Service Provider

Delivering an Messaging Solution Progressive designs an end to end messaging solution for Qatar’s Leading IT Services and Solution Provider Company.

In Brief Challenge One of Qatar's Leading IT Services and Solution Provider Company wanted to deploy a centralized messaging solution which can address their all end to end messaging needs with secure transfer of information across all branches.. Since the client is major giant in IT Services and Solutions provider in UAE and Qatar,, this was an esteemed project for us.

Solution Progressive e provided an integrated solution with by setting up their head quarter as a centralized data center operating all administration activities from one place, Implementation Exchange 2010 & AD 2008. Also provided High availability with Disaster recovery, on top of Microsoft Hyper-V V technologies for messaging and Domain solution Benefits The solution delivers high availabili ailability, business continuity against any disaster.

Also with centralized data center & administration, operational cost is reduced and transfer of information is more secured and structured with Microsoft Hyper-V Virtualization Solution.

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A New End to End Solution The Engineering and Construction giant wanted to have centralized messaging & disaster recovery solution with a secured & robust system for transmitting digital information. Progressive came up with a solution constitutes of high availability & security of information.. The entire solution provided prov the end to end resolution for all their needs.

Progressive's solution constitutes of setting up a centralized data center, well connected with all their branch locations. The up gradation to Windows Active Directory 2008 & Exchange 20 2010 were suggested over ver existing AD & Exchange for making simplified network & administration. administration The Company chose to go with this solution as it was convinced by Progressive’s s technical expertise.

This was a prestigious project as one of the leading Engineering and Construction Company of the country chose Progressive to deliver deli end to end messaging solution for them.

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Leveraging Microsoft Expertise

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ne of the leading IT Services and Solution Provider company in Middle East,, head quartered in Qatar (Doha) wanted to have a centralized operation center from where it can operate across all its locations in UAE & Qatar, with latest messaging solution

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Microsoft’s Active directory 2008 & Exchange server 2010 are well known for its robust solution. With a complex exchange & AD infrastructure it was a very tough challenge to integrate all branches through a centralized data center by keeping the downtime to minimum and zero tolerance in data dat security.

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All the servers including AD, exchange server with high availability, deployed on the Microsoft virtualization environment (Hyper-v).

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Ease of Management With this solution, the client got a solution that was not only user friendly and with low operational cost, but that was also more robust.

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Key Highlights P

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Reduce Recovery Time by 20 Percent Today, they can more rapidly recover from any system failure, because its e-mail environments are replicated on numerous server computers in multiple locations. “With Database Availability Groups we keep seven copies of each database online,” explains Bawab. “So if there is any disaster or corruption in our database, our time to recovery is drastically reduced opposed to the previous system where we had to restore from tape and then rebuild the database.

Boosts Performance and Stability

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The new e-mail solution automatically eliminates bottlenecks that previously slowed performance— such as system backups that consumed excessive computer resources or high message volumes that were not properly distributed across server computers. “We’re going to see our biggest performance gains with Exchange Server 2010 as a result of the new capabilities of the Hub Transport servers,” says Bawab. “They are more resilient, and they automatically load balance themselves and the Client Access servers. This not only removes the administrative burden, but it also improves performance because the system automatically decides which path will be the best to transport messages more quickly.”

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High Levels of Service Progressive was committed to working closely with the client to provide training and support to ensure that the installation and the user acceptance periods went smoothly. Once all the systems had been setup and installed, the solution was also tested to ensure that it would perform as per the requirements.

About Progressive

The Messaging Solution Active Directory 2008: For a centralized active directory for all locations with ADC on Site location Windows 2008 Server OS & Exchange 2010 Cluster Server: A consolidated DAG cluster based Exchange helps in as a centralized domain controller for Emails on top of Hyper-V

Exchange 2010 servers (Two): For redundancy & load sharing of CAS/HT roles Centralized exchange with disaster recovery boosted the availability of system and downsized the operational cost since all the administrator related activities were now be taken care from a single location. Also, with HP Direct attached storage and Microsoft Backup solution to rising database size controlled & taking mail.

Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Service encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. With an Integrated Quality Management system that comprises ISO 9001:2008, ISO 20000-1:2005 (previously BS15000-1) as well as ISO 27001:2005 (previously BS7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe.

Progressive Infotech Pvt Ltd C-161, Phase - II Extension, Noida - 201305 Phone: +91 - 120 - 4393939 Fax: +91 - 120 - 439392