





It’s my pleasure to welcome all of you at the Profitmaster 10th Anniversary Conference 2024 here in the beautiful Philippines. We’re thrilled to have you join us as we celebrate a decade of innovation, growth, and success.
Over the past ten years, Profitmaster has been at the forefront of transforming how businesses think about and approach their financial strategies. This milestone is not just a celebration of our past achievements, but a launchpad for the future as we continue to evolve and adapt in an ever-changing world.
The Proftimaster 10th Anniversary Conference is all about connection connecting with industry leaders, sharing ideas, and inspiring each other to reach new heights. We’ve curated a lineup of exceptional speakers, engaging sessions, and ample networking opportunities to ensure that you leave here with new insights and valuable relationships.
As we embark on this exciting journey together, I encourage you to immerse yourself fully, ask questions, and take full advantage of everything this conference has to offer.
Once again, welcome to the Profitmaster 10th Anniversary Conference. Here’s to a fantastic event and many more years of shared success!
WarmRegards,
RICHARDCROAKER CEO|Founder
After considerable research on the suitability of Philippines professional and support staff, Philippines business regulations, ethical requirements of the Australian accounting professions and professional insurance availability, it was decided to incorporate a new company through the Philippines Securities and Exchange Commission. This company became Profitmaster Global Outsourcing.
RichardCroaker CEO-ProfitmasterGlobalOutsourcing
Richard is the Founder and CEO of Profitmaster Global Outsourcing, specialising in providing accounting and professional services staff from the Philippines to Australian businesses. With over 30 years as a Chartered Accountant, he leverages his financial expertise to enhance client profitability and is committed to aligning his Australian clients' growth with his skilled Philippine team Richard is passionate about maximising value and satisfaction for clients, staff, and their families. Based in Queensland, he frequently travels to the Philippines, where heappreciatesboththebusinessandsocialcultures.
Director,Media&Marketing-ProfitmasterGlobalOutsourcing
With 23 years in business leadership, he’s built a notable career in the accounting industry across Australia, New Zealand, Asia, the UK, and the US. He has led a coaching company, managed a private equity firm, and now offers innovative solutions through Professional Partners Education (PPE), an online platform with resources like the EMPIRE MasterClass Series and the TALKING NUMBERS podcast Paul also advises boards, advocates for mental health, and is a devoted father of three.
Director,ClientEngagementandGrowth-ProfitmasterGlobal Outsourcing
Withoversixyearsinbusinessdevelopmentandcustomersupport,she specialises in helping Australian businesses optimise their operations by identifying offshore staffing opportunities Delia focuses on building strong client relationships and guiding them through sustainable offshoring solutions. She supports a range of industries, including accounting, finance, construction, and marketing, ensuring a smooth andrewardingoffshoringexperienceforclientsandtheirteams
Emma is the founder and Director of Excelerate Marketing, a Sydneybased digital marketing agency. With experience working with publishers, marketing agencies, and global small business lenders, Emma excels in crafting effective and authentic digital marketing strategies Excelerate, established four years ago, offers comprehensive services with a team of skilled marketers, designers, and developers. The agency specialises in creating tailored campaigns to drive results, enhance market presence, and support business growth,ensuringastrongalignmentwithclients'goals
CT Group offers innovative and reliable technology support to the professional services sector, focusing on delivering honest, value-driven advice As one of Australia’s fastest-growing IT providers, we set industry standards with a dynamic range of services that enhance efficiency, security, and business continuity. We tailor our solutions to the specific needs of our clients, utilising experienced engineers and local cloud infrastructure across major Australian cities Our bespoke IT strategies ensure that each business receives personalisedandeffectivetechnologysupport.
Lecturer,DisciplineofAccounting,Governanceand RegulationTheUniversityofSydney
Dr. Mathew Leighton-Daly, based in Chifley Tower, Sydney, is a leading legal consultant and academic specialising in financial crime control. He teaches business law, tax, and white-collar crime at The University of Sydney and offers consultancy services to law firms, businesses, and individuals With experience in major white-collar cases and as the author of Thomson Reuters’ Financial Crime Control and Anti-Money Laundering publication, Mathew holds a PhD in taxation law, a Master of Laws, and a Juris Doctor, alongside qualifications in lawenforcementandprosecutions
GroupCEO-AssureGlobalPlus
Withover20yearsinFinancialServicesandabackgroundinEducation,Michael combines expertise in behavioral science and financial systems to deliver costeffective Collections solutions. He excels in improving debt recovery and resolving complex issues, leading a business that covers the full spectrum of Collections, including strategies to combat financial crime Outside of work, Michael is an endurance kayaker with adventures in the Arctic and Antarctic andholdsa'SourcetoSea'accreditationontheMurrayRiver.
EricYaptangco
DivisionDirector-CorporateOperationsGroupMacquarieGroupLimited
Eric has been a Division Director at Macquarie since June 2018, leading the Manila Shared Services Centre, which is Macquarie’s third-largest office by staff count. He oversees over 1,000 employees in Technology, Market Operations, Business Services, and HR. Before Macquarie, Eric was CIO for Claims at Chubb Insurance in the US and spent over 18 years with AIG in Manila, New York/New Jersey, and Japan A Manila native, he returned to the Philippines with Macquarie after nearly two decades abroad. He holds a Bachelor of Science in Management EngineeringfromAteneodeManilaUniversity.
7:30 am - 8:30 am
7:30 am - 8:30 am
9:00 am - 9:15 am
9:15 am - 10:00 am
10:00 am - 10:30 am
Breakfast Buffet
6:00 pm - 8:00 pm
Goji Kitchen+Bar at Clark Marriott Hotel
Coffee / Tea
Function Room, at Clark Marriot Hotel
Conference Open and Welcome Remarks
Function room at Clark Marriott Hotel
Anti-Money Laundering Regulation of Professionals
Clark Marriott Hotel at Ballroom 1
The Cyber Threat Landscape
Clark Marriott Hotel at Ballroom 1
Coffee / Tea
Clark Marriott Hotel at Ballroom 1
10:50 am - 11:30 am
11:30 am - 12:15 am
Building a Global Workforce
Clark Marriott Hotel at Ballroom 1
Marketing Strategy Mastery
Clark Marriott Hotel at Ballroom 1
Recover & Resolve
10:00 am - 10:30 am 12:30 pm - 1:30 pm
Clark Marriott Hotel at Ballroom 1
12:15 pm - 12:30 pm 1:30 pm - 2:15 pm
2:15 pm - 3:00 pm
3:00 pm - 6:00 pm
6:30 pm - 8:30 pm
Lunch
Clark Marriott Hotel at Ballroom 1
Top 5 Reasons Businesses Offshore
Clark Marriott Hotel at Ballroom 1
Wrap up Day 1
Free Time Dinner
Clark Marriot Hotel
Welcome Drinks
Clark Marriott Hotel
6:00 am - 8:00 am
8:00 am - 8:30 am
9:00 am - 9:30 am
9:30 am - 10:15 am
10:15 am - 10:30 am
10:30 am - 11:30 am
11:30 am - 12:30 pm
12:30 pm - 1:30 pm
1:30 pm - 1:30 pm
Breakfast Buffet
Goji Kitchen+Bar at Clark Marriott Hotel
Assembly at Clark Marriott Hotel lobby
Clark Marriott Hotel lobby
Brew your Network
Kingsley's Hotel
Professionals Panel Session
Kingsley's Hotel
Coffee and Tea
Kingsley's Hotel
Case Study: Macquarie Groups’s 20-year Commitment to the Philippines
Kingsley's Hotel
Profitmaster Global Outsourcing site visit
PM office
Lunch
Kingsley's Hotel
End of Conference
Travel back to Marriott Hotel
Free time
Dinner Gala Registration
Ballroom 1&2 at Clark Marriott Hotel
Dinner Gala Party
Ballroom 1&2 at Clark Marriott Hotel
Clark is a popular destination in the Philippines with a range of activities to enjoy Here’s a list of some things you can do there:
Aqua planet is a popular water park located in Clark, Pampanga. It’s known for its exciting water attractions and fun activities suitable for all ages.
Mimosa Plus Golf Course - 36-hole layout (Mimosa and Mountainview courses), practice facilities, pro shop, and dining options.
Clark International Speedway -Motor Racing: Watch or participate in motorsport events at this racing circuit. Karting: Enjoy go-kart racing on a track designed for high-speed thrills.
Quan Spa: Offers a range of treatments including massages and beauty services.
Fitness Center: State-of-the-art gym with modern equipment.
Wine Center in Clark, Pampanga, is a well-known destination for wine enthusiasts and offers a variety of services and experiences related to wine.
Clark Museum and 4D Theater - Learn about the history and development of Clark, with interactive exhibits and a 4D theater experience.
Holy Rosary Parish Church - A historical church with beautiful architecture.
Nayong Pilipino Clark - A cultural park showcasing Filipino heritage and traditional crafts.
6:30 pm - 8:30 pm
A luxurious venue with modern facilities in a vibrant city setting. It’s the perfect place for Profitmaster 10th Anniversary Conference The venue offers state-of-the-art facilities and world-class hospitality, setting the perfect stage for an unforgettable conference experience
Multiple dining options including Goji Kitchen + Bar for international cuisine, and Smoki Moto for Korean BBQ and Japanese cuisine.
Quan Spa offers a variety of treatments and therapies for relaxation and rejuvenation.
Fitness center equipped with state of the art machineary An outdoor swimming pool perfect for leisure and relaxation. Easy access to local attractions, shopping, and entertainment venues within the Clark Freeport Zone.
Renowned for its attentive and personalised service, ensuring a comfortable and memorable stay