FE Online Magazine - Summer 2022

SUMMER 2022

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

REITs in the rental housing industry Opportunities for digital marketing in real estate Understanding Canada's housing supply shortage Certified rental building program goes national

VOL.1 NO.2 2022

ONTARIO CAPS 2023 RENT INCREASE GUIDELINES

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Share environmental awareness with your residents with the Conscious-Living Box Giveaway!

The Canadian Certified Rental Building Program and its participating members are giving away 100 CRB Conscious-Living Boxes!

FRPO members are invited to share this opportunity in their communities and with their residents as part of industry’s efforts to create healthier and greener apartment communities across Canada.

Every box includes a collection of specially-curated eco-focused products and brands donated from small Canadian businesses who are focused on providing sustainably-focused goods and services.

Share this exciting opportunity with your residents today!

VS  l   crbprogram.org/conscious-living-box Fll S @crbprogram #LOVECRB Contest Closes Sept.15, 2022 Marketing materials are available upon request.

Contact ed hitehead for detais hone: 416-385-1100 x27 mai: twhitehead@frpo.org

crbprogram.org

CONTENTS SUMMER SUMMER2022 2022

IN IN THIS THIS ISSUE ISSUE

6 8

Congratulations to Premier Ford and the Progressive Conservatives Interval House

10

Events

12

Annual General Meeting

14

REITs in the Rental Housing Industry

16

Opportunities for Digital Marketing in Real Estate

22

Reimagining How People Live

26

Understanding Canada’s Housing Supply Shortages

30

Small Landlord, Big Problems

34

Events Round-Up

36

Certified Rental BuildingTM Program Goes National to Support Multi-Res Industry’s ESG Efforts

THE THE VOICE VOICE OF OF THE THE FEDERATION FEDERATION OF OF RENTALRENTALHOUSING HOUSING PROVIDERS PROVIDERS OF OF ONTARIO ONTARIO

Publisher Publisher Nishant NishantRai Rai nishant@rentalhousingbusiness.ca nishant@rentalhousingbusiness.ca

Account Account Executive Executive AA PUBLICATION PUBLICATION OF: OF:

MANAGER, MANAGER,COMMUNICATIONS COMMUNICATIONS&&EDITOR EDITOR

Chloe Chloe Hill Hill x30 x30 chill@frpo.org chill@frpo.org

EXECUTIVE EXECUTIVEASSISTANT ASSISTANTTO TOTHE THEPRESIDENT PRESIDENT &&CEO/ADMINISTRATIVE CEO/ADMINISTRATIVECOORDINATOR COORDINATOR SUBSCRIPTIONS SUBSCRIPTIONS&&ADDRESS ADDRESSCHANGES CHANGES

20 20 Upjohn Upjohn Road, Road, Suite Suite 105 105 Toronto, Toronto, ON ON M3B M3B 2V9 2V9 || Tel: Tel: 416-385-1100 416-385-1100 www.frpo.org www.frpo.org

Lechelle Lechelle Cohen Cohen x24 x24 lcohen@frpo.org lcohen@frpo.org

Justin JustinKreslin Kreslin justink@rentalhousingbusiness.ca justink@rentalhousingbusiness.ca

Creative Creative Director Director // Designer Designer Noah NoahGoldentuler Goldentuler

Editor Editor David DavidGargaro Gargaro david@rentalhousingbusiness.ca david@rentalhousingbusiness.ca

Office Office Manager Manager Geeta GeetaLokhram Lokhram

FRPO FRPO IS IS AA MEMBER MEMBER OF: OF:

accounts@rentalhousingbusiness.ca accounts@rentalhousingbusiness.ca Opinions expressed in articles areare those of of the authors and Opinions expressed in articles those the authors anddodonot notnecessarily necessarily reflect thethe views andand opinions of the FRPO Board oror Management. reflect views opinions of the FRPO Board Management.FRPO FRPOand and MPH MPH Graphics acceptnonoliability liability information contained herein. rights Graphics accepts forfor information contained herein.

All All rights reserved. reserved.

Contents may not be reproduced without written permission from the Contents may not be reproduced without written permission from the publisher. publisher.

Published Published by by

THETHE VOICE VOICE OF OF THETHE FEDERATION FEDERATION OF OF RENTAL-HOUSING RENTAL-HOUSING PROVIDERS PROVIDERS OF OF ONTARIO ONTARIO

5 5

Congratulations to Premier Ford and the Progressive Conservatives

O

n June 2, Premier Doug Ford and the Progressive Conservative Party of Ontario won a second consecutive majority government. They also won a mandate to continue moving the province forward on a number of important issues that will affect us today and in the future.

TONY IRWIN

President & CEO FRPO

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FAIR EXCHANGE | SUMMER 2022

FRPO congratulates Steve Clark, the Minister of Municipal Affairs and Housing, and Doug Downey, the Attorney General, on their respective re-appointments.

We also applaud Premier Ford for appointing a new Associate Minister of Housing and congratulate Michael Parsa on his promotion to Cabinet. We look forward to continuing FRPO’s work with the Ontario government on tackling the housing supply crisis and improving the rental housing landscape. We also hope the government is able to strike the right balance between strong consumer protection for residents and a wellfunctioning industry for rental housing providers.

Despite the challenging times and unprecedented obstacles that we have faced during the global pandemic, real progress has been made under the leadership of Minister Clark. Starting with the 2019 More Homes, More Choice Act, forming the Ontario Housing Affordability Task Force, and beginning to act on its recommendations through the More Homes for Everyone Act 2022, Minister Clark has worked closely with stakeholders and has received advice from industry experts to find real solutions to closing Ontario’s housing supply gap.

We look forward to continuing that cooperation with Minister Clark and the provincial government.

Addressing the rental housing supply It is common knowledge that Ontario has a housing crisis.

Housing prices have risen to unexpected levels and there is a severe shortage of affordable homes. This applies to homes and rental properties. While there have been efforts to address these concerns, a lot more needs to be done.

One solution is to greatly increase the rental supply.

Ontario had 13,000 rental starts in 2021. While this is the highest number of rental starts over the last 30 years, it is still a fraction of what the province needs.

According to a recent study done

by FRPO, which was conducted in partnership with Urbanation, more than 300,000 rental units are required (in addition to the current supply forecast) to help fill the rental supply gap over the next 10 years. This includes a 10-year accumulated deficit of 66,500 units and a deficit forecast of 236,000 units over the next 10 years. This represents an increase from the 200,000-unit deficit projection in 2020.

According to a new survey conducted by Canada Life, nearly one-half of Canadian renters plan to continue renting indefinitely due to the continuing housing affordability crisis.

Also, an Altus Group report commissioned by FRPO showed that average rents for purposebuilt rental units in six of seven communities reviewed met the provincial definition of affordable housing, which is below 30 per cent of household income for low-to-moderate income-earning households with rents 40 to 60 per cent lower than the monthly cost of ownership of similar units (two-bedroom apartment). It is

clear that rental housing should be a key priority in any strategy designed to tackle the housing supply crisis.

As the government begins its second term, FRPO renews its call for the implementation of the Housing Affordability Task Force recommendations, as well as FRPO’s Ontario Rental Housing Strategy. Measures like as-of-right zoning, density bonuses, a provincial facilitator for purpose-built rental projects, and reforms to government fees and charges that will help stimulate supply, by making more rental projects economically viable. FRPO will also continue to engage with the provincial government on the need for further resources at the Landlord and Tenant Board (LTB) to clear backlogs and for process improvements, that provide greater efficiency and fairness to rental housing providers and residents.

Ontario caps 2023 rent increase guideline below inflation at 2.5 per cent Inflation is hitting everyone hard, including rental property owners.

The government is making it more difficult to cover rental property expenses by capping rent increases.

Ontario’s rent increase guideline for 2023 is 2.5 per cent, which is below the current rate of inflation. The rent increase guideline is the maximum amount that a rental property owner can increase rent during the year for most tenants without first getting approval from the LTB.

This guideline is based on Ontario’s Consumer Price Index (CPI), which is a measure of inflation. Statistics Canada calculates this amount monthly using data based on economic conditions over the past year.

If rents were tied to the recent inflation rate, the 2023 rent increase guideline would be 5.3 per cent. However, the provincial government capped the guideline to help protect tenants from significant rent increases.

“As Ontario families face the rising cost of living, our government is providing stability and predictability to the vast majority of tenants by capping the rent increase guideline below inflation at 2.5 per cent,” said Steve Clark, Minister of Municipal Affairs and Housing.

“We continue to look for ways to make homes more attainable for hardworking Ontarians, while making it easier to build more houses and rental units to address the ongoing supply crisis.”

The guideline applies to most rental properties covered by the Residential Tenancies Act. It does not apply to rental units that were first occupied after November 15, 2018, vacant residential units, community housing, long-term care homes or commercial properties. Rental property owners can only increase the rent if they use the proper documentation to provide tenants with at least 90 days’ written notice. They must also wait at least 12 months from the first day of the tenancy or the last rent increase.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

7

Interval House Hope, a safe place during times of crisis and fear. For the past 15 years, that is what the Federation of Rental-Housing Providers of Ontario and your membership have offered women and children who have come to Interval House. As many of you reading this know, Interval House, Canada’s first shelter for abused women and their children, is a centre offering holistic support and education to help women and children leave abuse behind and start new lives, free of violence.

As we continued to live through so many challenges and unknowns of the COVID-19 pandemic, you have remained by our side.

Your generous investments equaling an incredible $720,000 over the course of this partnership have allowed us to continue to operate efficiently and adapt quickly.

Apartment units graciously offered at rent-geared-to-income have allowed families the time they need to be able to stand on their own feet. You have helped save lives.

I wanted to share a letter from a resident who, after months of seeking refuge at Interval House, has found a new home for herself and her five children.

To my family at Interval House, It was a pleasure to meet each of you, talking about you always fills me with tears of joy and satisfaction, and gratitude.

There would not be enough time… and words would fail me to express such gratitude for what you did for me and for my family, leaving you is like leaving a treasure behind. Thanks to God who transformed you guys into these special people and experts in helping people like us and now thanks to all of you...we can leave, because you fought for us and made that possible.

Talking about you and talking about my family… learning and seeing the future even though at that moment everything seemed dark. It was destiny… believe me.

I arrived here mentally empty, but today l am complete and with determination to steer my own boat. We love each of you, please l ask you not to erase me from your memory, if you need me I will be there to provide voluntary services and just to remind you that this house is also a school and a rehabilitation for us.

-Christine

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FAIR EXCHANGE | SUMMER 2022

anniversary next next spring, spring, we are so fortunate to be able As we approach approach our our 50th 50th anniversary able to to share many similar stories and letters.50 Fifty years supporting womenand and share so so many similar stories and letters. years ofof supporting women children is truly an incredible incredible milestone. milestone. Thanks Thankstotoyou, you,we weremain remaintrailblazers trailblazerstoday, stayingstaying at the forefront of a significantly changing landscape.

I look forward sharing today, at the forefront of a significantly changing landscape.

I look to forward oursharing celebratory plans over plans the coming months. to our celebratory over the coming months.

Together we made positive impacts be felt Together wehave haveachieved achievedso somuch muchand andhave made positive impacts thatthat willwill be felt for for future generations to come.

Yoursupport steadfast support is atofthe heart of everything future generations.

Your steadfast is at the heart everything we are able weaccomplish, are able to accomplish, andhope I sincerely hope you in take pridewhat in seeing what this to and I sincerely you take pride seeing this partnership partnership has made possible has made possible.

Lesley Ackrill Executive Co-Director

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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EVENTS CANADIAN APARTMENT INVESTMENT CONFERENCE Date and Time: September 7, 2022 10:00 am - 2:30 pm

In 2019, multi-unit residential moved to the top of many preferred property portfolios for a growing number of investors. And then came COVID-19, resulting in accelerated unemployment and a steep decline in immigration. Concerns were immediately raised about rent collection related to the ability of unemployed tenants to pay.

But how has the multi-residential market really performed since March 2020? Have multi-residential properties returned to being in high demand again as it has outperformed many expectations?

The 19th annual Canadian Apartment Investment Conference will address these and many other questions. Take advantage of the largest forum of its kind in the country providing valuable insights about how the multi-unit residential market is actually performing, and where this property class is heading. The conference will focus on investment, financing, development, and management of all forms of multi-residential apartments from the perspectives of owners, developers, lenders, brokers, appraisers, and property managers. The owners will range from institutional investors and REITs to private equity funds and privately owned organizations.

Given the past two years of the pandemic, the conference will focus on any risks and many opportunities that are emerging in today’s investment real estate market and the environment for owners and operators of apartments across the country. This very informative and unique event is organized by Informa Canada, the producers of The Real Estate Forums, in conjunction with a steering committee of apartment owners, operators, lenders, brokers, and appraisers.

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FAIR EXCHANGE | SUMMER 2022

THE BUILDINGS SHOW Date and Time: November 30, 2022 to December 2, 2022 8:00 am - 4:00 pm

Supported by TCA, BOMA, BILD, Concrete Ontario, and CABA, The Buildings Show, comprised of Construct Canada, PM Expo, HomeBuilder & Renovator Expo, and World of Concrete Toronto Pavilion, is back in person from Nov. 30 - Dec. 2, 2022. For over 30 years, The Buildings Show has provided a unique platform for the industry to see first-hand a complete overview of the built environment.

2022 MAC AWARDS GALA Date and Time: December 1, 2022 5:00 pm - 9:00 pm

The MAC Awards is the most important annual event for our members and recognizes the leaders in Ontario’s vibrant rental housing industry. These prestigious awards highlight excellence in a variety of categories including customer service, construction, sustainability, marketing, and personnel.

Find out more about these awards by visiting www.frpomacawards.com.

This year’s Awards Gala will take place on Thursday, December 1 in conjunction with the Buildings Show at the Metro Toronto Convention Centre. More information about this event will be provided this summer/fall.

We can’t wait to see everyone back in person to celebrate the ‘best in the business’ this December.

Please check www.frpo.org regularly for newly added events.

Nati on a l Apar tm en t Group - Ont a rio

Ontario’s multi-residential investment market continues to be a bright spot within a challenging macro environment. Notwithstanding broader market volatility, investor sentiment for multifamily assets remains strong. Through the start of Q3 2022, values have weathered the impact of higher borrowing costs and are well-positioned to counteract rising inflation and interest rates through stable and continued cashflow growth. Please see below for a summary of recent deals as of Q3 2022.

For more information, please contact:

David Montressor * Vice Chairman (416) 815-2332 david.montressor@cbre.com

Tom Schuster * Associate Director (416) 847-3257 tom.schuster@cbre.com

* Sales Representative

For additional info on cap rates, current valuations, and market trends in a changing investment landscape, please reach out to a member of our team.

Scan to receive Apartment Listings and Market Research

215 Markham Road, Scarborough

225 Markham Road, Scarborough

193 Units | $375,648 Per Suite

230 Units | $402,174 Per Suite

Closed June 2022

Closed June 2022

SOLD FOR $72,500,000

SOLD FOR $92,500,000

105 Isabella Street & 100 Gloucester Street, Toronto

20 Greencrest Circuit, Scarborough

432 Units | $317,439 Per Suite

136 Units | $353,676 Per Suite

Closed June 2022

Closed May 2022

SOLD FOR $137,133,750

SOLD FOR $48,100,000

ANNUAL GENERAL MEETING On May 19, FRPO held its Annual General Meeting virtually with 70 members in attendance. Participants were provided updates from our Chair, Allan Drewlo, President & CEO, Tony Irwin, as well as Treasurer, Paul Chisholm. A review of activities from the previous year was provided and financial health of the association noted as positive following FRPO’s annual audit.

The election and appointment of Directors also took place and the following individuals were re-appointed for additional three-year terms: Jason Ashdown (Skyline Group of Companies) Paul Chisholm (Berkley Property Management Inc.) Colin Martin (Realstar Management) Gloria Salomon (Preston Group) Todd Spencer (GWL Realty Advisors)

2022-2023 Board Members

Allan Weinbaum (WJ Properties) Geoff Younghusband (Osgoode Properties Ltd.) The Nomination and Governance Committee extends its appreciation to our returning board members for their commitment to FRPO and the rental housing industry. On behalf of the membership, we’d also like to recognize our outgoing director, Patti-Jo McLellan-Shaw, for her eight years of service on the board and committees. Patti-Jo has been a valuable member of the board and we thank her for contributions.

Thank you to all those who participated in this meeting and to our generous sponsors for their support.

Jonathan Fleischer, CAPREIT

Chair:

Ruth Grabel, Morguard Corporation

Allan Drewlo, Drewco Development Corp.

Alf Hendry, Homestead Land Holdings Ltd David Horwood, Effort Trust Company

Vice-Chair:

Ken Kirsh, Sterling Silver Development Company

1st Chair: Jason Ashdown, Skyline Group of Companies

Gary Lee, BentallGreenOak

2nd Chair: Gloria Salomon, Preston Group

Mike McGahan, InterRent REIT

Colin Martin, Realstar Management Brent Merrill, Metcap Living Management Inc.

Past-Chair: Margaret Herd, Park Property Management Inc.

Todd Spencer, GWL Realty Advisors Residential Jonathan Brimmell, Oxford Properties Group Allan Weinbaum, WJ Properties

Directors:

Geoff Younghusband, Osgoode Properties Ltd.

Ugo Bizzarri, Hazelview Properties

Patrick Eratostene, Greenwin Corp

Paul Chisholm, Berkley Property Management Inc.

Paul Baron, Minto Apartment REIT

Thank You to Our Sponsors

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FAIR EXCHANGE | SUMMER 2022

Coming soon...

New Luxury Appliance Showroom 45 Red Maple Rd Richmond Hill, ON 1-844-733-1696 www.thebrick.com www.midnorthern.com

Contact Michael Gnat 416-635-4835 mgnat@midnorthern.com

REITS IN THE RENTAL HOUSING By

John Dickie, President, Canadian Federation of Apartment Associations

Some housing advocates are complaining about the growth of REITs in Canadian rental housing, alleging that they dominate the rental market and are driving up rents. The complaint is inaccurate and reflects a misunderstanding of the rental market.

Consider the figures published by RHB Inc in theANNUAL 2022, which was distributed at CFAA Rental Housing Conference 2022, has been mailed to major rental housing providers, and is available on theANNUAL's website.

Each year, theANNUAL reports on the number of rental units owned and managed by residential rental owners, managers, and REITs across Canada, in three separate Top Ten lists. Table 1 shows a summary of the Top Ten, across all three of those categories of rental housing providers.

Table 1: Largest rental owners and managers in order by type

Rank 1 2 3 4 5 6 7 8 9 10

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Type

Rental Housing Provider

Public REIT Owner Manager Public REIT Manager Owner Owner Owner Public REIT Private REIT

CAPREIT Starlight Investments Tribe Management Inc Boardwalk REIT Cogir Realstar Management Homestead Land Holdings Quadreal Property Group Killam Apartment REIT Hazelview Investments

FAIR EXCHANGE | SUMMER 2022

Number of Rental Units REITs Non-REITs 68,100 61,000 36,861 33,629 30,298 26,768 26,707 24,778 24,557 23,513

Top 10 number

149,799

206,412

Top 25 number

212,726

366,599

G INDUSTRY Table 2 shows the number of rental units each entity owns or manages out of every 1,000 rental units across Canada.

Table 2: Rental units owned or managed out of 1,000

Rank 1 2 3 4 5 6 7 8 9 10

Type

Rental Housing Provider

Public REIT Owner Manager Public REIT Manager Owner Owner Owner Public REIT Private REIT

CAPREIT Starlight Investments Tribe Management Inc Boardwalk REIT Cogir Realstar Management Homestead Land Holdings Quadreal Property Group Killam Apartment REIT Hazelview Investments

Rental Units out of 1,000 REITs Non-REITs 16.2 14.5 8.8 8.0 7.2 6.4 6.4 5.9 5.8 5.6

Top 10 number

36

49

Top 25 number

51

87

While Canadian Properties REIT (CAPREIT) owns 68,100 rental units, this is only 16 out of every 1,000 rental units across Canada. CAPREIT has no market power to set rents that people will pay.

Like every other rental housing provider, the rent that CAPREIT can charge for any rental suite is determined entirely in the rental market, by the millions of renters and the hundreds of thousands of landlords renting over 4.2 million apartments, doubles, duplexes, and single-family homes.

The second and third largest publicly traded REITs, namely Boardwalk and Killam, own 8.0 and 5.6 out of every 1,000 rental units across Canada, respectively.

The largest non-REIT rental housing owner is Starlight Investments, which owns 14.5 out of every 1,000 rental units. The next two non-REIT rental providers are managers, namely Tribe Management Inc and Cogir, which manage 8.8 and 7.2 units per

1,000, respectively. However, they each manage for a multitude of ownership groups.

Three corporate owners (Realstar, Homestead, and Quadreal) and one private REIT (Hazelview) round out the top 10 rental housing providers. Taking all 10 together, they own or manage 85 rental units out of every 1,000.

Taken together, including the top 10, the top 25 rental housing providers (eight REITs and 17 owners or managers that are not REITs) own or manage just 138 out of every 1,000 rental units. None of them has any market power; that is, none of them have the ability to set their rents higher than the level determined by the rental market.

When rents rise, it is because rental demand has risen more than rental supply. When rents fail to keep up with inflation, then it is largely because rental demand has fallen behind rental supply.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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opportunities for digital marketing

in real estate By

Peter Altobelli, Vice President and General Manager, Yardi Canada Ltd.

2022

has turned out to be a promising year for the Canadian economy and the multifamily industry, so far. As seen in the Q1 2022 Yardi Canadian Multifamily report, rent growth has been abundant across London, Hamilton, and Kitchener-CambridgeWaterloo, with each area experiencing a 10% increase on average.

Although affordable housing remains an issue, a shift toward multiuse properties comprising residential, office, retail, and hotel space is being implemented, with the hopes of alleviating concerns within the real estate market.

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FAIR EXCHANGE | SUMMER 2022

ENGINEERING EVERYDAY LIFE

www.pretiumengineering.com

We understand that the everyday lives of people are affected by the quality and execution of the projects we do. Since 1993 Pretium has provided engineering consulting services to help property managers and investors plan and deliver outstanding work while protecting what is most important.

In response to this momentum, property managers are revisiting their digital marketing strategies to ensure they maintain or gain a competitive edge in the market.

Enhancing the value of your website The move toward digital has been trigged by the growing prominence of websites in the marketing and leasing process. In fact, more than half of the respondents to Informa Canada’s 2021 MultiRes Tenant Survey found their ideal rental units through electronic means such as an ILS or property website. About 70% of renters visited the landlord’s website, with almost half stating that the visit influenced their decision to rent. These findings signify a fundamental shift from utilizing a website as a marketing channel to including the website as part of the tour.

With more websites online than ever before, how can your rental property stand out from the crowd? One secret to success is to rely on website designs that appeal to all generations of renters. This includes having: • • • •

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Realistic representation of the property and its floor plans using videos, virtual tours, drone videos, pictures, and interactive property maps Easy and flexible online scheduling to accommodate the needs of prospective residents Omni-channel bots that can engage with customers by answering questions, booking appointments, generating leases or connecting them with a live agent Self-service tenant screening that accesses international databases and records to automatically approve applicants that fit your scoring criteria

FAIR EXCHANGE | SUMMER 2022

MULTI-RESIDENTIAL Contracting COMMON-AREAS

AMENITY SPACES suite renovations

COVID-19 SAFETY AWARENESS We follow strict safety precautions with a focus on sanitization, personal protective equipment and physical distancing.

building envelope PAC Building Group is a full-service General Contracting firm servicing Southern Ontario, Montreal and Ottawa regions. We deliver comprehensive building solutions for all project types.

We partner with our clients to understand their goals and interpret their vision, building spaces that are distinctly suited for each environment. With an integrated approach and seamless process, we outpace traditional expectations.

INFO@PACBuildinggroup.com | 905-605-4722 7500 MARTIN GROVE ROAD UNIT 6, VAUGHAN, ON L4L 8S9

Being brand-centric is also vital in attracting quality renters and maximizing your online presence. Building a brand is much more complex than merely designing a logo. It requires defining your company’s beliefs, culture, and values, while telling a story about what sets you apart from the competition. It shows that you are innovative and fluid with your marketing strategy. A newly branded (or rebranded) website, when done right, can establish faith with your customers, employees, and investors.

Additionally, with more relevant content on your website, the higher it will rank in Google searches.

Simplifying the renter experience

One of the smartest ways to improve customer service and marketing results is to have staff focus on high-quality leads. To identify prospects that are likely to convert, lead attribution tools in modern customer relationship management (CRM) software can help.

A CRM system is designed to give you a 360-degree view of your relationship with each contact, from prospect to former resident. It offers a secure centralized location for managing client info, tracking correspondences, and compiling data on client behaviours.

Multi-source lead attribution uses CRM data to show where every lead came from and all the touchpoints they interacted with before filling out a guest card or scheduling a tour. These sources go beyond ILSs and include organic search results, paid ads, review sites, and social media platforms.

With this information, you can redistribute your marketing budget to advertising sources that are proven to work. This clearly shows that a high quality of leads can be much more valuable than a high volume of leads and will get your staff excited about following up.

Advanced CRM software provides more than lead attribution; it empowers staff with automation tools and lead routing. This helps staff to meet

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FAIR EXCHANGE | SUMMER 2022

hyper-relevant touchpoints with minimal manual effort, freeing up time to have more in-person interactions.

Meeting basic tenant expectations

Online resident portals and apps have become essential tools for marketing and leasing success.

They play a key role in maintaining data security and helping reduce communication barriers between staff and tenants. Not only do they increase convenience for renters with online payments and notifications, but they are also a great way to share renewal offers and notify tenants about your other properties in case they’re looking to relocate or upgrade.

According to the Informa Canada survey, nearly 70% of renters currently use or want a tenant portal. Over two-thirds of respondents would like to communicate with their landlords electronically via a portal but only about half do. Additionally, 73% expressed a desire for online payment options, such as an app, e-transfer functionality or online preauthorized debit.

Best practice is to have technology that appeals to all generations and seamlessly integrates with your business's existing software. For example, as Gen Z enters the rental market, they are accustomed to having easy mobile access to information. They prefer to view their payment history, maintenance requests, and other account details online and at anytime versus calling the office.

Final takeaways Digital marketing, when done well, is part of a comprehensive strategy that attracts renters no matter where they search. It creates a cohesive customer experience that helps turn more leads into leases. And it gives you the data you need to keep building on your success. Only forward-thinking rental organizations that leverage innovative technology can confidently say they will be able to grow their business sustainably in the years to come.

For more information on marketing technology, visit Yardi.com/RentCafe.

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THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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Reimagining how people live By

Sarah Hicks, Senior Director of Operations, Tricon Residential Inc

Tricon unlocks life’s potential by building a better resident experience Tricon Residential was the first-mover to enter Toronto’s purpose-built rental apartment sector with scale in 2015, and today is one of the most active developers in the marketplace with 12 projects totaling 5,500+ new units under construction and operation.

Tricon communities prioritize convenient downtown locations, design excellence, resort-quality amenities, resident experience, and vibrant resident community. This thoughtfulness and attention to detail are reflected in every decision, including Tricon’s significant investments in a growing portfolio of developments, such as its flagship building, The James, in the heart of the Rosedale area in midtown Toronto.

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FAIR EXCHANGE | SUMMER 2022

Master the art & science of marketing

WEBSITES

SEO

Reach renters everywhere with help from a full-service agency

re ac hby re ntcafe.com

PPC

R E P U TAT I O N M A N AG E M E N T

SOCIAL MEDIA

ANALYTICS

“For The James, we hosted an international design competition, and we are creating what I think will be the highest quality building in Canada,” says Gary Berman, President and CEO. "As developers, we have a responsibility to improve the built environment, and we want to inspire our peers and competitors to elevate that environment.”

In addition to focusing on developing some of the most beautiful properties across the skyline, each Tricon development includes state-of-the-art amenities such as pools, gyms, games rooms, lounges, dining rooms, theatres, guest suites, and concierge services. We partner with local chefs and restaurants to host cooking events in our demonstration kitchens that celebrate cuisines from around the world. We also host cooking competitions, judged by local chefs, to create a community around food.

Led by our on-site community manager in partnership with local businesses, Tricon offers weekly resident programming that includes fitness classes, health and wellness speaker series, urban communal gardening and beekeeping, financial literacy programs, book clubs, and music classes.

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FAIR EXCHANGE | SUMMER 2022

These activities put people first, foster a sense of belonging, and create a vibrant resident community.

Our full-sized state-of-the-art fitness centres and studios designed by BioSteel offer daily ondemand fitness classes and weekly in-person programming, ranging from yoga to interval training, so our residents can stay healthy. We also have an exclusive concierge partnership that plugs our residents into accessible daily events taking place across the city. Our residents are the first to hear about where to get the best burger, seasonal farmers’ markets, outdoor concerts, and more.

Tricon has also integrated sustainable design into its development projects. The company’s first purpose-built rental development in Toronto, The Selby, was awarded LEED (Leadership in Energy and Environmental Design) Gold Certification in 2020. The building has many sustainable design features that promote resident well-being while optimizing energy and water performance. In all new developments and renovations, Tricon incorporates design principles that foster accessibility and mobility, as well as a sense of community and well-being.

In collaboration with Dream and Kilmer, Tricon is developing Canary Landing, a 12-acre rental community in the West Don Lands surrounding Toronto’s Distillery District. The West Don Lands project includes the province’s first purpose-built Indigenous Hub. The Hub will help meet critical healthcare, spiritual, employment, training, and family support needs for the Indigenous community.

which benefits Tricon’s residents since they are able to attend special events. Artworks are also displayed in the stairwells of Tricon’s residential buildings, there is a historic WWII-era piano in The Selby’s lobby that residents are welcome to play, and plans for a soundproofed music room are being explored so that residents who are budding musicians can practice their artistry.

In addition, our communities feature on-site community gardens and bee apiaries to bring people together and promote education about wellness, health, and the environment. Evergreen Brick Works, our ecology education partner, is a non-profit dedicated to making cities more livable, green, and prosperous. Together, we offer gardening tips and ravine walk outings. “These are creative ideas where we can be more sustainable while giving back to our communities at the same time,” says Gary.

Tricon’s goal of enriching the community and its residents’ lives extends beyond art and design, and it has supported several impactful programs, including a partnership with Elevate Youth Toronto to provide mentoring to students in low-income neighbourhoods and the child welfare system. This 12-week career mentoring program focuses on students aged 16 to 20 and provides insights on the knowledge and skills required to be successful in their desired careers upon completion of secondary education.

The company is heavily invested in arts and culture in Toronto, supporting the National Ballet of Canada, the National Ballet School, the Art Gallery of Ontario, and the Royal Conservatory of Music, and sponsoring a lounge at Roy Thomson Hall, all of

The company culture, founded on a shared passion for making a positive difference in people’s lives and the community, influences all of Tricon’s organizational, strategic, and operational decisions.

"As developers, we have a responsibility to improving the built environment, and we want to inspire our peers and competitors to elevate that environment."

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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UNDERSTANDING CANADA'S HOUSING SUPPLY SHORTAGES

Over the last 20 years in Canada, housing supply has not responded to demand, especially in some of the country’s large urban areas, resulting in the loss of affordability. Canada Mortgage and Housing Corporation’s (CMHC) aspiration is that by 2030 everyone in Canada has a home they can afford and meets their needs. Understanding and addressing Canada’s housing affordability challenge is integral to meeting this challenge.

CMHC’s report, Canada’s Housing Supply Shortages: Estimating what is needed to solve Canada’s housing affordability crisis by 2030, takes initial steps to estimate how much additional housing supply is required to restore affordability by 2030. The report looks at the housing supply gap relative to the state of housing affordability for the entire housing system, with particular focus on the four largest provinces of Ontario, Quebec, British Columbia, and Alberta, while providing results for all 10 provinces.

This analysis looks at the problem caused by the lack of housing supply but does not seek to address all the complex issues that impact housing affordability. Alternative approaches to curb demand are not explored in this report. This is just one of several reports that we will be publishing in the future to deepen our understanding and close our knowledge gaps on Canada’s housing affordability issues.

“The scale of the challenge identified in this report is more important than the exact number of housing units required," said Aled ab Iorwerth, CMHC’s Deputy Chief Economist. "Canada’s approach to housing supply needs to be rethought and done differently. There must be a drastic transformation of the housing sector, including government policies and processes, and an ‘all-hands-on-deck’ approach to increasing the supply of housing to meet demand.”

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FAIR EXCHANGE | SUMMER 2022

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Key Report highlights We project that if current rates of new construction continue, the housing stock will increase by 2.3 million units between 2021 and 2030, reaching close to 19 million housing units by 2030. To restore affordability, we project Canada will need an additional 3.5 million units. That means that the housing stock would need to climb to over 22 million housing units by 2030 to achieve affordability for everyone living in Canada.

This analysis concentrates on the overall housing system and how much supply is needed to restore housing affordability for everyone in Canada.

Housing issues are complex and housing supply alone won’t fix housing affordability challenges for everyone. Continued government support for the most vulnerable and addressing housing inequities in the housing system are necessary to achieve affordability for all.

With Canadians’ demand for housing, increased housing supply in the rental and homeownership market is critical to achieving affordability.

Delivering more housing supply, beyond predicted growth in the number of households, will enable better matching of households with the housing they want. More housing units created in the housing market will create opportunities for households to move into housing that responds to their demands. In addition, this ‘filtering process’ frees up housing to improve housing affordability over time.

Not all new housing units need to be new construction as there are alternative approaches to housing supply. Increased co-living arrangements and redeveloping existing residential, commercial, and industrial properties are examples.

Two-thirds of this housing supply gap is found in Ontario and British Columbia, as these provinces have faced large declines in affordability in recent years. Additional supply would also be required in Quebec, as affordability in the province has declined markedly over the last few years.

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FAIR EXCHANGE | SUMMER 2022

Ontario and British Columbia need to supply most of these housing units. These are big numbers, but the task of restoring affordability is also huge.

Ensuring housing affordability for everyone in Canada is critical to Canadian families and the economy at large.

"Canada will need an additional 3.5 million units. That means that the housing stock would need to climb to over 22 million housing units by 2030 to achieve affordability for everyone living in Canada."

The federal government cannot achieve affordability for everyone in Canada on its own. We need partners. The private sector will be critical in addressing this supply shortfall. For their parts, governments can help by ensuring that the regulatory process is as efficient as possible while respecting important environmental and social concerns.

Expert panels in both British Columbia and Ontario have come forward with recommendations on how to improve the regulatory process so that housing supply is more responsive to demand (CanadaBritish Columbia Expert Panel on the Future of Housing Supply and Affordability (2021) and Ontario Housing Affordability Task Force (2022)).

Governments, including the federal government, also have a role in ensuring that those without sufficient means have access to shelter.

The signal this gives to everyone about the scale of the challenge is more important than the exact number of housing units required. There must be a transformation in the priority given to increasing the supply of housing and that this increase is massive.

Increasing the supply of housing by a hundred here and a hundred there will simply not be sufficient.

Canada’s approach to housing supply needs to be rethought. The evidence has been mounting for many years that the housing supply system is broken in many parts of Canada. We will undertake further work to enhance the numbers produced in this report.

We will validate assumptions we’ve made and check their robustness. We will provide more detail for Canada’s urban centres and dig into affordability challenges across the income distribution.

We have not considered important housing challenges in the Territories and the impacts of climate change in this report. We commit to making our analysis available and transparent to all Canadians. We hope these results are a call to action to address affordability challenges and innovative approaches can be found. We welcome any feedback on the methodology and suggestions for further analysis.

This report looks at the supply gap so that housing is affordable for everyone in Canada.

It does not break down results by household income levels, look at government-subsidized housing for low-income households, or address all the complex issues that impact housing affordability. We have not considered important housing challenges in the Territories and the impacts of climate change in this report and commit to advancing our analysis of these issues in later stages.

Because of limited data, we also do not project supply gaps for First Nations, Inuit, and Métis communities. CMHC is committed to partnering with these communities on further research to understand their distinct needs.

As a trusted source of housing information, CMHC provides unbiased housing-related data, research, and market information to help close knowledge gaps, and deepen understanding of complex housing issues to inform future policy decisions. For more information visit us at www.cmhc.ca.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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SMALL LANDLORD, BIG PROBLEMS By

Christian Jannetta, Partner Cohen Highley LLP

Ontario’s New Written Policy on Disconnecting from Work In December 2021, the Province amended the Employment Standards Act, 2000 (the “ESA”) to add, among other things, a requirement that employers must have a written policy in place regarding their employees’ right to disconnect from work outside of regular working hours (a “Right to Disconnect Policy”). All employers with 25 or more employees must have a Right to Disconnect policy in place by June 2, 2022. A copy of the policy must be provided to all employees within 30 days of its preparation or revision.

Although the amendment to the ESA provides that the Province may make regulations setting out what information must be included in a Right to Disconnect Policy, to date it has not done so.

Similarly, while it was expected that the Province would provide for exclusions from this new requirement for certain job types (as it has done with other employment standards such as overtime, limits on hours of work and the three-hour rule), no exemptions have yet been enacted, and none are expected at this time. As such, an employer’s Right to Disconnect policy must cover all employees.

That said, an employer may have different Right to Disconnect Policies for different job classes; the policy can be drafted to reflect the reality of the position and the duties related to it. Policies drafted for office or administrative employees can and should be different from those that apply to building superintendents and maintenance workers, for example. Where the nature and duties of an employee’s position necessitate an on-call policy, the need to reply to urgent or emergency matters outside of regular business hours, or where there are no regularly defined hours of work, the policy can account for this.

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The Right to Disconnect is not Automatic A key point is that while the ESA now requires a Right to Disconnect Policy to be in place, this does not mean that employers must create a new or automatic right for employees to disconnect from work, especially where this would be incompatible with the duties associated with a particular position.

The content of the policy is at the employer’s sole discretion, with regard of course to the provisions of the ESA that create limitations on the extent to which an employer can require an employee to perform work (eating periods, limitations on hours of work, vacation, and public holidays), as applicable to the particular employee.

This is not to say that an employer should not consider providing employees, where appropriate, with a right to disconnect that is greater than the limitations imposed by the ESA. However, employers should be cautious in doing so – to the extent that a Right to Disconnect Policy provides a greater right or benefit than the statute does, this greater right may become enforceable under the ESA. As with employment contracts that confer entitlements over and above statutory minimums, a Right to Disconnect Policy may also act to create contractual or common law entitlements that will bind the employer once the policy has been established. In other words, once a Right to Disconnect Policy is in place, the employer will be bound by it, even to the extent that the policy exceeds what the ESA or the common law requires.

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"All employers with 25 or more employees must have a Right to Disconnect policy in place by June 2, 2022. A copy of the policy must be provided to all employees within thirty days of its preparation or revision."

Content of a Right to Disconnect Policy A Right to Disconnect Policy should address elements such as replying to work-related emails, taking telephone or video calls, and reviewing text and voicemail messages. The precise expectations set out in the policy will vary from employer to employer and should consider the business needs of the employer, the reasonable needs of its employees, and the overall culture of the workplace.

The policy should focus on addressing the employer’s expectations with respect to multiple duties and scenarios, including: • The employer’s expectations with respect to reading or replying to emails after the end of the employee’s shift or workday • The employer’s expectations with respect to answering work-related phone or video calls after the end of the employee’s shift or workday • The employer’s expectations with respect to the use of out-of-office notifications and outgoing voicemail messages for times where the employee will not be working The Right to Disconnect Policy can also provide that these expectations may vary in different situations and scenarios, depending on multiple factors, including: • The time of day of the communication • The subject matter of the communication • Who is contacting the employee (e.g., management, a tenant, a supplier or contractor)

Summary In summary, although a policy must be put in place that governs all employees, the policy can differ with respect to different groups of employees and job classes. The ESA does not require that employers provide an automatic right to disconnect; rather an employer should use the policy to set out expectations with respect to communications outside of working hours that are compatible with the needs of the employer, the duties and requirements of the various classes of employee, and the overall culture of the business.

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Christian Jannetta is a partner with Cohen Highley LLP in London, Ontario. Cohen Highley has offices in London, Kitchener, Chatham, Sarnia, Stratford, and Strathroy. Christian provides employment advice and representation to a wide range of employers, including rental property owners, property management companies, and non-profit housing providers.

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EVENTS ROUND-UP RESIDENTIAL TENANCIES ACT WEBINARS Date: April & May, 2022 This year’s virtual RTA series was very well attended and focused on the continuing impact of the COVID-19 pandemic on building operations, tenant services, and related changes under the RTA and at the Landlord Tenant Board.

Our presenters highlighted the recent legal changes that have now eliminated the need for most Small Claims Court proceedings; the legal rights and remedies for landlords when tenants file for bankruptcy or make consumer proposals; the new right to recover judgments against “former tenants”; and the new liabilities and challenges relative to renovations, capital expenditures, and AGIs. Thank you to this year’s sponsors for their strong support and we look forward to seeing everyone at next year’s events.

2022 FRPO SPRING SOCIAL Date: April 27, 2022 FRPO held is first networking event in over two years on April 28 following Springfest. Thanks to Wyse Meter Solutions for their kind and generous support of this event. It was wonderful to see everyone and we look forward to more in-person events.

DISCOVER YOUR TOP OPPORTUNITIES TO SAVE ENERGY Date: May 17, 2022 With free expert advice and incentives for highefficiency upgrades, Enbridge Gas makes it easy to reduce energy waste and find immediate and ongoing savings—potentially millions of dollars across a portfolio of buildings over time. In this session, our speakers provided an overview of a range of programs and incentives for retrofit projects that deliver energy savings—from straightforward upgrades to custom projects in commercial and affordable multi-family housing buildings. They also shared successful case studies to highlight how high-efficiency upgrades helped to offset capital upgrade costs, reduce energy consumption, and improve your bottom line.

If you missed this session and would like to watch the recording, please contact lmichal@frpo.org.

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Pure fibre Internet.

The absolute fastest.

Offer your residents pure fibre, the fastest Internet technology, so they can enjoy: Download speeds of up to 1.5 Gbps1 Wi-Fi 6, the best Wi-Fi technology Speeds that stay fast, even when their entire household is online

Plus, residents can also subscribe to Fibe TV, the best TV service.

When you partner with Bell, your building will have access to a dedicated account executive. They can give your residents special offers and help them get set up.

Contact our partnership director at 416 993-3626 for more info and availability.

your building just got better

Current as of June 28, 2022. Available to new residential customers in Ontario, where access/technology permits. Fibe TV may be incompatible with closed-circuit television systems in your building and affect access to security features, such as lobby camera. (1) Total download speed up to 1.5 Gbps. Upload speed up to 940 Mbps. A wired connection and at least one additional wired or wireless connection are required to obtain total download speed. Maximum upload speed can only be obtained on a wired connection. Speed experienced on the Internet may vary with your technical configuration, Internet traffic, server, your environment, simultaneous use of IPTV (if applicable) and other factors. The BELL and FIBE trademarks are owned by Bell Canada. All other trademarks are owned or used under license by Bell Canada or one of its subsidiaries.

CERTIFIED RENTAL BUILDING PROGRAM GOES NATIONAL TO SUPPORT MULTI-RES INDUSTRY'S ESG EFFORTS TM

Introducing the Canadian Certified Rental Building program TM

It was June 2008 when the Federation of Rentalhousing Providers of Ontario (FRPO) first revealed the Certified Rental Building program (CRBP) at a (then) joint Minto/GWL apartment community complex in High Park, Toronto, Ontario. At the time, few would have predicted that this program would one day become Canada’s foremost “ESG-focused” accreditation program supporting the multiresidential industry.

CRBP grew quickly in Ontario, and in late 2015, at the request of several members, it was expanded to British Columbia. Now, just five years later, FRPO is embarking on a Canada-wide expansion program to support multi-res industry members with a defined sustainability and ESG strategic focus.

“With many of the REITs, institutional, and investordriven members leading the multi-res industry’s transformation to an ESG discipline, it became imperative to undertake expansion of CRBP across the Canadian landscape to support their needs,”

says Tony Irwin FRPO’s President & CEO. “As all levels of government gain greater awareness of the ESG mantra across all industries, there is little doubt that they will soon be asking – or, perhaps, demanding – what our industry is collectively doing on this front.”

Initially conceived in 2008 as a Corporate Social Responsibility initiative that would demonstrate the industry’s ability to regulate itself, CRBP has grown to become a highly robust, integrated professional property management program. Operating as a “not-for-profit” entity and focused directly on the muti-res industry, it is now Canada’s leading sustainability program in this real estate sector. As Ted Whitehead, CRBP’s Director of Certification, states: “Importantly, it supports not only the ‘E’ of ESG but also the ‘S’ and the ‘G’ factors through recognizable standards and requirements that are independently third-party audited. Moreover, it provides a unique, grass-roots ESG perspective that multi-res organizations can easily communicate with their staff and residents.”

CRBP 101

Its standards offer a six-pronged focus on:

The Certified Rental Building Program’s CRB “certification” approach provides a professional property management framework to infuse any muti-res organization. Moreover, it instills a strong basis for effective building sustainability, governance, and resiliency.

1. Human resources 2. Resident operations 3. Building operations 4. Financial/risk management 5. Environmental management 6. State of Condition requirements

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FAIR EXCHANGE | SUMMER 2022

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THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

37

"Initially conceived in 2008 as a Corporate Social Responsibility initiative that would demonstrate the industry’s ability to regulate itself, CRBP has grown to become a highly robust, integrated professional property management program."

The CRBP received official GRESB Real Estate partner status in early 2022. Importantly, it is also part of their list of recognized and approved green building certification programs, as the CRBP certification impacts a member’s GRESB scores and performance. Moreover, by demonstrating compliance with the program’s Standards of Practice, a member’s ESG and sustainability efforts are more fully integrated across their operations.

THE FUTURE OF ESG & THE MULTI-RES INDUSTRY Considering the often negative public sentiment our industry garners from time to time, adopting a strong ESG framework across the multi-res industry could well be necessary to the industry’s long-term regulatory survival in years to come. The multi-res industry provides apartment homes to one in three Canadians, or approximately 4.4 million people, and these numbers will only continue to grow. Coupled with the fact that Canada has demonstrated a commitment to environmental stewardship (e.g., climate change, Net Zero, clean energy) and mending the social issues of the day (e.g., diversity, equality, housing shortages, income disparities), there’s little doubt that there will be increased pressure on the multi-res industry to demonstrate what it is proactively doing to address these challenges on all fronts.

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“Nearly 13 per cent of multi-res industry players have already adopted a formal ESG way of doing business and those numbers need to dramatically increase if we are going to be able to proactively state our case on these fronts,” insists Whitehead, “The good news is that most professional property management organizations practice ESG-related activities every day; they just do not think of them in that way.”

“We believe the Canadian Certified Rental Building program provides a visible pathway for professional property managers/owners to move forward with confidence and success on the ESG front,” he continues.

For more information on the Canadian Certified Rental Building program, please connect with Ted Whitehead at twhitehead@frpo.org.

COMING SOON

DECEMBER 1, 2022

Don’t miss the apartment industry’s most exciting event of the year!

The FRPO MAC Awards honours the leaders of the apartment industry revolution and their commitment to their residents. Join us as we celebrate your achievements and gain recognition within the industry.

frpomacawards.com P: 416-385-1100 ex.22

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TF: 1-877-688-1960

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E: lmichal@frpo.org

2021 C 2021 CORPORATE MEMBER 2022 Corporate Members

A COMMERCIAL REAL ESTATE Brookfield Place T: 416-865-7767 Attn: Joe Almeida 18Membership York Street, Suite 400 Place information 416-865-7767 T Attn: Joe T:Almeida more on the benefits of Corporate please contact us at membership@frpo.org.

181 Bay Street, Suite.T:1800, Box 754 100 Wynford Drive, 3rd Floor F: 416-863-1515 18 York Street, Suite 400 416-673-4015 ForAIRD more information on the benefits of Corporate please contact us at membership@frpo.org. & BERLIS LLP BELL3rd Floor Toronto, ON M5H 2T8AVISONMembership YOUNG reet, Suite. 1800, BoxON754M5JBONDI 100 Wynford Drive, F: 416-863-1515 la ACCENT BUILDING T: 416-673-4015 Toronto, 2T9 Toronto, ON 4B4Mastrandrea thalinski@airdberlis.com ENERGY CORP BRADA CONSTRUCTION LTD. joe.almeida@avisonyoung.com ON M5H 2T8 Membership 4RENT.CA BROOK RESTORATION Attn: Tom Halinski Attn:M3C Laura information on the of Corporate please contact us at membership@frpo.org.

BRADA CONSTRUCTION LTD.benefitsToronto, COMMERCIAL REAL ESTATE N M5JBrookfield 2T9 Place For more Toronto, ON M3C 4B4 thalinski@airdberlis.com joe.almeida@avisonyoung.com SCIENCES INC. T: 416-865-7767 T: 905-302-1565 Attn: Belinda Gilbey Attn: TotoGrist Babic Attn: JoeAttn: Almeida Pauline Attn: Leo Attn: TotoRacioppo Babic 18 York Street, Suite 400 181 Bay Street, Box 754 100 Wynford Drive, 3rd Floor 39Ace F: 416-863-1515 4Rent.ca Accent Building Group ofACE Companies laura.mastrandrea@bell.ca Crescent, Suite 401Suite. 1800,T:TF: T: 416-673-4015 Cranfield Road 2800 14th Avenue, Unit 13 BUILDING ACCENT BUILDING GROUPOF OFCOM COM Attn: Naji Hassan Toronto, ON M5H 2T8 416-300-0042 T: 416-626-6289 4RENT.CA T: 416-663-7976 ACCENT ACE GROUP 888-761-3313 ext.

2222 T: 416-626-6289 Toronto, ON M5J 2T9 4RENT.CA Toronto, ON M3C 4B4 thalinski@airdberlis.com joe.almeida@avisonyoung.com Sciences Inc. Attn: LeoRacioppo Racioppo Attn: Frank Evangelou Attn:3H6 Robert Ghaeli SCIENCES INC. 4K 0E3 East York, ON M4B Markham, ON L3R 0E4 Attn: Leo T: 905-474-9569 BONDI ENERGY CORP BRADA CONSTRUCTION LTD. 11 Kelfield Street 1125Kelfield Street Advance Road e Street pauline@brookrestoration.ca belinda@bondicorp.com toto@bradaconstruction.com Road Attn:T:Robert Ghaeli SCIENCES toto@bradaconstruction.com leo@mediaclassified.ca Crescent, Suite 401 39 Cranfield Road 2800 14th Avenue, Unit 13 INC. 610Applewood Applewood Crescent, Attn: Naji Hassan 416-285-5388 Attn: Leo 610 Racioppo T:TF:(905) 761-3313 T: (416) 285-5388 Attn: Naji Hassan 888-761-3313 ext.Gilbey 2222 Attn: Belinda Attn: Toto Babic B 2800 14th Avenue, Unit 13,Hassan 160Cranfield BartleyLTD. Dr, North York, naji@absi.ca BONDI ENERGY CORP BRADA CONSTRUCTION Toronto, ON M9W 5A1 Toronto, ONON M9W 5A1 Toronto, M8Z 2S6 P TF: 1E42S6 M8Z 39 Road 2800 14th Avenue, Unit 13 Attn: Naji T: 416-285-5388 Vaughan, ON L4K 0E3 East York, ON M4B 3H6 Markham, ON L3R 0E4 T: 905-474-9569 F: 416-285-7088 Suite 401 leo@mediaclassified.ca mail@acegroupgta.ca T: (905) 474-9569 888-761-3313 ext. 2222 leo@mediaclassified.ca ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T: 416-300-0042 416-626-6289 0E4 ON M4A Attn: Belinda Attn: TotoT:Babic mail@acegroupgta.ca BROOK RESTORATION A York,1E1 ON M4B 3H6 Markham, Vaughan, ON L4K OE3 BONDIGilbey ENERGY CORPON L3R 0E4 Markham, ON, T:L3R BRADAnaji@absi.ca CONSTRUCTION LTD. East 905-474-9569 F: 416-285-7088 leo@mediaclassified.ca 11 KelfieldAttn: Street 25 Advance Road naji@absi.ca 1903-2300 Yonge Street belinda@bondicorp.com toto@bradaconstruction.com Pauline Grist T Attn: Belinda Gilbey Attn: Toto Babic T: 416-300-0042 T: 416-626-6289 naji@absi.ca mail@acegroupgta.ca Toronto, ON M9W 5A1 Toronto, ON M8Z 2S6T: 416-626-6289 Toronto, ON M4P 1E4 T: 416-663-7976 T: 416-300-0042 11 Kelfield Street p Aird & Berlis LLP Avison Young Bell Canada 25 Advance Road 0 Yonge Street belinda@bondicorp.com toto@bradaconstruction.com CANMAR CONTRACTING AIRD & BERLIS CANMAR CONTRACTING AVISON YOUNG 11 Kelfield Street pauline@brookrestoration.ca C.H.A.M.P ENGINEERING 25 Advance Road Yonge Street CANADIAN belinda@bondicorp.com toto@bradaconstruction.com AIRDLLP & BERLIS LLP BELL AVISON YOUNG APARTMENT Commercial Real Estate Attn: Tom Halinski Attn: Mastrandrea Toronto, ON Laura M9W 5A1 Toronto, ON M8Z 2S6 N M4P1903-2300 1E4 LIMITED Toronto, ON M9W 5A1 Toronto, ON M8Z 2S6 Toronto, ON M4P 1E4 Attn: Tom Halinski LIMITEDREAL ESTATE Tom865-7767 Halinski Attn: Laura Mastrandrea COMMERCIAL REAL ESTATE COMMERCIAL LIMITED T:Attn: (416) T: (905) 302-1565 Attn: Joe Almeida MAGAZINE Brookfield Place, 181 Bay Brookfield Place Attn: Mark Lecce T: 416-865-7767 T: 905-302-1565 CANMAR CONTRACTING 169Haas City ViewStreet, Drive ceDrive Attn: JoeFrank Almeida T: 416-865-7767 18 York Street, Suite 400, AIRD & BERLIS LLP BELL Attn: Mark Lecce 100 Wynford Drive, North Attn: Lippa 17 Road Attn: Joe Almeida 18 York Suite 400 AVISON YOUNG thalinski@airdberlis.com laura.mastrandrea@bell.ca T: (416) 673-4013 CANADIAN APARTMENT 18 York Street, Suite 400 Haas Road laura.mastrandrea@bell.ca Street, SuiteSuite.

1800, Toronto, Attn: Bryan Avenue East,181 Suite 500 Bay Street, 1800, Box 754Chong M9W 5B1 100 Wynford Drive, 3rd17 Floor F: 416-863-1515 T: 416-673-4015 LIMITED T: 416-674-8791 Toronto, ON M5H 2T8 Toronto, ON M9W 5B1 Suite.

1800, Box 754 Toronto, ON M5H 2T8 York, ON M3C 4B4 100 WynfordAttn: Drive,Laura 3rd Floor joe.almeida@avisonyoung.com F: 416-863-1515 thalinski@airdberlis.com Attn: TomToronto, Halinski Mastrandrea MAGAZINE T: ESTATE 416-741-2222 Toronto, 416-674-8791 T:T:416-673-4015 COMMERCIAL REAL ON2T9 M5J 2T9 ON M5J CONTRACTING Toronto, ON M3C 4B4 Toronto, C.H.A.M.P Toronto,ONONM9W M5H 2T8 1693A1 City View Drive CANMAR ON M9W 3A1 joe.almeida@avisonyoung.com T:F:416-512-8186 ext. 232 4Z8 2001 CANMAR CONTRACTING ENGINEERING C CANADIAN APARTMENT Attn: Mark Lecce 416-674-7956 CANADIAN 17 HaasON Road 5JM2J Attn: Bryan Chong Sheppard Avenue East, Suite 500 APARTMENT Toronto, M3C 4B4 T:2T9 416-865-7767 T: 905-302-1565 frankl@champeng.com thalinski@airdberlis.com LIMITED Attn: Joe Almeida F: 416-674-7956 joe.almeida@avisonyoung.com LIMITED MAGAZINE18 York Street, Suite 400 169 City View Drive Toronto, ON M9W 5B1 T: 416-674-8791 LIMITED bryanc@mediaedge.ca markl@canmarcontracting.com ON M9W T:Chong 416-512-8186 ext. 232 L Toronto,Avenue OntarioEast, M2J 4Z8500 Attn: Bryan Attn:Mar Mark Lecce MAGAZINE Bondi Energy Corp.

Contracting Ltd 100 Wynford CHAMP Engineering F: 416-863-1515 laura.mastrandrea@bell.ca Attn: Frank3A1 Lippa 17 HaasDrive, Road 3rd Floor Toronto, T: 416-673-4015 Can 2001 Sheppard Suite markl@canmarcontracting.com 169 City View Drive F: 416-674-7956 Toronto, ON M5H 2T8 Toronto, ON M9W 5B1 Attn: Mark Lecce T: 416-674-8791 bryanc@mediaedge.ca A 17 Haas Road Limited Attn: Belinda Attn: Mark Lecce Attn: Bryan Chong ppard Avenue T: 416-741-2222 Toronto, ON M9W 3A1 T: 416-512-8186 ext.

232 Gilbey BROOK RESTORATIO Toronto,East, OntarioSuite M2J 500 4Z8 Toronto, ON M3C 4B4 BONDI ENERGY CORP BRADA CONSTRUCTION LTD. thalinski@airdberlis.com joe.almeida@avisonyoung.com 196 City View Toronto, Toronto, ON Drive, M9W 5B1 markl@canmarcontracting.com 416-674-7956 T: Toto 416-674-8791 frankl@champeng.com bryanc@mediaedge.ca T:Attn: (416) 300-0042 T:F:(416) 674-8791 Attn: Frank Lippa Attn: Pauline Grist Gilbey Attn: Babic T Toronto, ON M9W 3A1 ONTARIO T: 416-512-8186 ext.Belinda 232 ntario M2J 4Z8 1903-2300 YongeCMHC Street, ON M9W 5B1 markl@canmarcontracting.com 17 Haas Road,LTD. Toronto, ON CMHC ONTARIO F:BRADA 416-674-7956 BONDI ENERGY CORP CONSTRUCTION T: 416-663-7976 T: 416-300-0042 T:CMLS 416-626-6289 belinda@bondicorp.com sales@canmarcontracting.com T: (416) 805-7970 fr BUSINESS CENTRE bryanc@mediaedge.ca Toronto, ON M4P 1E4 CITREX M9W 3A1 M9W113A1 CMHC ONTARIO Kelfield Street pauline@brookrestoration.c 25 Advance Road 1903-2300 Yonge Street belinda@bondicorp.com toto@bradaconstruction.com Attn: Paula Gasparro markl@canmarcontracting.com frankl@champeng.com BUSINESS Attn: Belinda Gilbey Attn: Toto BabicCENTRE CITREX Attn: Guy-Anne Duval CMHC ONTARIO Attn: Vladyslava Kapustina Toronto, ON M9W 5A1 BUSINESS CENTRE Toronto, ON M8Z 2S6 Toronto, ON M4P 1E4 d Avenue East, Suite 300CORP BROOK RESTORATIO CITREX Attn: Vladyslava Kapustina 18 York Street, Suite CMLS T: 647-729-8435 BONDI ENERGY BRADA CONSTRUCTION LTD. Guy-Anne Duval T: 416-300-0042 T:Attn: 416-626-6289 1500East, BUSINESS CENTRE 613-748-2000 100 Sheppard Attn: Avenue Suite 300 Suite Attn: Guy-Anne Duval T:T:800-643-6922 Attn: Vladyslava Kapustina CitRex Corp.

CMHC CMLS Attn: Paula Gasparro M2N Attn: Pauline nit 4 6Z1Belinda 100 Sheppard Avenue East, 300 F: 416-646-1009 18 York Street, Suite 1500Grist Attn: Gilbey Toto Babic T: 800-643-6922 11 Kelfield Street Attn: Guy-Anne Duval 25 Advance Road ge Street CMHC ONTARIO Toronto, ONONAvenue M5J 2T8 T: 613-748-2000 toto@bradaconstruction.com 50 Ritin Lane, Unitbelinda@bondicorp.com YorkPaula Street, Suite 1500 F:4416-877-9229 416-250-3204 100 Sheppard East, Suite 300 Attn: Guy-Anne T: 613-748-2000 18 York Street, Suite 1500 18 T: 800-643-6922 T: 647-729-8435 Toronto, M2N 6Z1 Attn:C:Vladyslava Kapustina Duval Attn: Gasparro 50 Ritin Lane, Unit 4 CITREX C: C Toronto, ON M2N 6Z1 T: 613-748-2000 T: 416-663-7976 416-877-9229 paula.gasparro@cmls.ca K 4C9 T:1E4 416-300-0042 T: 416-626-6289 Toronto, ON M5J 2T8 Toronto, ON M9W 5A1 BUSINESS CENTRE CANMAR CONTRACTING Concord, ON L4K 4C9 Toronto, ON M2N 6Z1 Toronto, ON M8Z 2S6 4P Toronto, ON M5J 2T8 F: 416-250-3204 C: 416-877-9229 F: 416-646-1009 gduval@cmhc-schl.gc.ca F: 416-250-3204 Toronto, ON M5J 2T8 C.H.A.M.P ENGINEER APARTMENT Concord, ON L4K 4C9 info@citrex.ca T:CANADIAN (416) 877-9229 T:F:(416) 250-2731 T: (647) 729-8435 416-250-3204 Attn: Vladyslava Kapustina A info@citrex.ca 11 Kelfield Street pauline@brookrestoration.

25 Advance Road LIMITED belinda@bondicorp.com toto@bradaconstruction.com paula.gasparro@cmls.ca Attn: Guy-Anne Duval18 York Street, 15th Floor, 100 Sheppard Ave East, Suite gduval@cmhc-schl.gc.ca LIMITED MAGAZINE gduval@cmhc-schl.gc.ca gduval@cmhc-schl.gc.ca 50 Ritin Lane, 50 Ritin Lane,info@citrex.ca info@citrex.ca paula.gasparro@cmls.ca 100 Sheppard Avenue 300 169 City View Drive East, Suitegduval@cmhc-schl.gc.ca T: 800-643-6922 T Attn: Mark Lecce Toronto, ON M9W 5A1 ane, Unit 4 2001 18 York Street, Suite 1500 Toronto, ON M8Z 2S6 300, Toronto, Attn: Frank Lippa 17 Haas Chong Sheppard East, Suite 500 Attn: Bryan ONM9W M2N5B1 6Z1 T: 613-748-2000 Concord, ONAvenue L4K 4C9 Toronto, ON M5J 2T8Road Toronto, Toronto, ON ONM2N 6Z1 T: 416-674-8791 C: 416-877-9229 F T: 416-741-2222 Toronto, ON M9W 3A1 T:CANADA 416-512-8186 ext.

232 4Z8 ON L4K 4C9 Toronto, Ontario M2JCOINAMATIC Toronto, ON M5J 2T8 F:CANMAR 416-250-3204 INC. LLP MECHANICAL LTD. COHENbryanc@mediaedge.ca HIGHLEY LLP F:CYNERGY 416-674-7956 COHEN HIGHLEY CONTRACTING frankl@champeng.com info@citrex.ca COINAMATIC CANADA INC. CYNERGY MECHANICAL LTD p COHEN HIGHLEY LLP CANADIAN APARTMENT COINAMATIC CANADA INC. Cohen Highley LLP Coinamatic Canada Inc. Cynergy Mechanical Ltd. 34 Leading Road, Unit 10 Attn: Kristin Ley gduval@cmhc-schl.gc.ca markl@canmarcontracting.com Attn: Don Neufeld Attn: Kristin Ley Attn: Gerald McCann CANADA COINAMATIC INC.Road, Unit 10 34Attn: 34 Leading LIMITED Attn: Don Attn: Gerald Leading Road, UnitMcCann 10 Attn: Kristin Ley Attn: Kristin Ley Attn: DonNeufeld Neufeld Attn: Don Neufeld Etobicoke, ON M9V 3S9 Gerald McCann MAGAZINE T: 519-672-9330 Etobicoke, ON M9V 3S9 CANMAR CONTRACTING Leading Road, C: 403-815-8672 T: 519-672-9330 T: 416-749-2200 169 City View Drive C: 403-815-8672 T: ON 416-749-2200 Attn:Mark Don Neufeld C.H.A.M.P CANADIAN APARTMENT Attn: Lecce 34 Leading Road, Unit 10, 1734 Etobicoke, M9V Unit 3S9 10ENGINEE C: 403-815-8672 519-672-5960 nAvenue Boulevard West 301 Matheson Boulevard West T: (519) 672-9330 T: (905) CMHC 795-1946 T:Haas (416)Road 749-2200 One London Place 519-672-9330 BryanF:Chong East, Suite 500PlaceT:Attn: ONTARIO F: 519-672-5960 3013G3 Matheson Boulevard West F: 905-755-8885 LIMITED F: 877-749-2200 F: 905-755-8885 F: 877-749-2200 One London Etobicoke, ON M9V 3S9 CITREX Toronto, ON M9W 5B1 CMLS C: 403-815-8672 LIMITED COHEN HIGHLEY LLP ley@cohenhighley.com Mississauga, ON L5R MAGAZINE 301 Matheson Blvd W, T: 416-674-8791 F: 905-755-8885 ley@cohenhighley.com dneufeld@coinamatic.com gmccann@cynergymechanical.ca Etobicoke, ON M9V 3S9 Queens Avenue, 11th Floor CENTRE Toronto, ON M9WAttn: 3A1Paula Gasparro C 169 City View Drive gmccann@cynergymechanical.ca 416-512-8186 ext.

F:T:dneufeld@coinamatic.com 519-672-5960 oONM2JL5R255 4Z83G3 301 MathesonAttn: Boulevard West COINAMATIC CANADA INC. ley@cohenhighley.com Mississauga, ON L5Rdneufeld@coinamatic.com 3G3 BUSINESS Attn:232 Vladyslava Kapustina ce 255 Queens 11th Floor gmccann@cynergymechanical.ca Mississauga, ON L5RMark 3G3 Lecce ONChong N6A 5R8Avenue, Attn: Kristin Ley Attn: Frank Lippa 17 Haas Road dneufeld@coinamatic.com F: 905-755-8885 Attn: Guy-Anne Duval Attn:London, Bryan F: 416-674-7956 34 Leading Road, UnitT:10647-729-8435 100 Sheppard Avenue T: 800-643-6922 Toronto, ON M9W 5B1 Mississauga, Attn: Don Neufeld bryanc@mediaedge.ca ley@cohenhighley.com A ON L5R East, 3G3 Suite 300 T: 613-748-2000 London, ON N6A 255Ritin Queens Avenue, 11th 50 Lane, Unit 45R8 T: 416-674-8791 18 York3A1 Street, Suite 1500 nue, 11th Floor T: 519-672-9330 T: 416-741-2222 Toronto, ON M9W T: 416-512-8186 ext.

232 dneufeld@coinamatic.com Toronto, ON M2N 6Z1 markl@canmarcontracting.com C: 416-877-9229 F: 416-646-1009 ON M9V 3S9 Concord, ON L4K 4C9 Toronto, ON M5JEtobicoke, 2T8 C: 403-815-8672 Floor, London ON N6A 5R8 T F: 416-250-3204 F: 416-674-7956 An5R8 F: 519-672-5960 301 Matheson Boulevard West DIVERSO ENERGY frankl@champeng.com DELTAinfo@citrex.ca ELEVATOR CO. LTD. bryanc@mediaedge.ca paula.gasparro@cmls.ca DULUX PAINTS Place gduval@cmhc-schl.gc.ca F: 905-755-8885 F markl@canmarcontracting.com Delta Elevator Co. Ltd.CO. LTD. Edge Group LtdDoyle Attn: JonPaintsPPG Mesquita PAINTS Attn: Jeff Righton Attn: Mark DIVERSO ENERGY ley@cohenhighley.com DELTA ELEVATOR Mississauga, ON L5R 3G3 Dulux DIVERSO ENERGY DULUX ns Avenue, 11th Floor CMHC ONTARIO dneufeld@coinamatic.com g Attn: Jeff Righton Attn: Mark Doyle Attn: Frank Di Giacomi T: 226-751-3790 T: 905-828-4423 T: 416-768-4110 366 Westpark Crescent Mesquita 8200 Keele Street Attn: Jeff Righton CITREX Attn: Jon Mesquita Attn: Mark Attn: DoyleJon N N6A 947 5R8Verbena Road COHEN HIGHLEY LLP jon@diversoenergy.com F: 519-745-7587 BUSINESS CENTRE T: (905) 828-4423 T: (416) 557-8386 T: (905) 850-2332 doyle@ppg.com DIVERSO ENERGY DELTA ELEVATOR CO. LTD. Mississauga, ON L5T 1T5 Waterloo, ON N2T 3A2 COINAMATIC CANADA INC. Concord, ON L4K 2A5 T: 226-751-3790 947Verbena Verbena Road, T:Kristin 905-828-4423 CMHC ONTARIO Road T: 226-751-3790 366 Westpark Crescent Attn: Vladyslava Kapustina Attn: Ley 8200 Keele StreetCYNERGY MECHANIC T: 416-768-4110 8200 Keele Keele Street Street, Concord, jrighton@delta-elevator.com k Crescent jrighton@delta-elevator.com doyle@ppg.com 8200 Leading CITREX947 155 Regina Rd,34Unit 4, Road, Unit 10frank@edgegroupltd.com CMLS Attn:Attn: Don Neufeld Guy-Anne Duval Attn: Gerald McCann Attn: Jon Mesquita Mississauga,ONON L5T 1T5 Righton Attn: Jeff jon@diversoenergy.com F: 519-745-7587 Mississauga, L5T 1T5 T: 519-672-9330 Waterloo, ON N2T 3A2 BUSINESS CENTRE 100 Sheppard Avenue East, Suite 300 jon@diversoenergy.com ON L4K T: 800-643-6922 ON L4K 2A5 doyle@ppg.com Etobicoke, N2T Unit 4 3A2Vladyslava Kapustina C: 403-815-8672 T:2A5 416-749-2200 Vaughan, ON L4L 8L9 ON M9V 3S9 18Concord, York Street, Suite 1500Gasparro Concord, ON L4K 2A5 Attn: Attn: Paula T: 613-748-2000 jrighton@delta-elevator.com T: 226-751-3790 F: 519-672-5960 301 Matheson Boulevard West T: 905-828-4423 DIVERSO ENERGY DELTA ELEVATOR CO. LTD. One London Place D Attn: Guy-Anne Duval ad 366 Westpark Crescent Toronto, ON M2N 6Z1 8200 Keele Street C: 416-877-9229 F: 905-755-8885 F:2T8 877-749-2200 100 Sheppard Avenue East, Suite 300 4KT:4C9 Toronto, ON M5J 800-643-6922 ley@cohenhighley.com Mississauga, ON L5R 3G3 T: 647-729-8435 F:jon@diversoenergy.com 416-250-3204 255 Queens Avenue,F:11th Floor JeffEDGE Attn: Jon Mesquita 18 York Street, Suite 1500 519-745-7587 Attn: Righton A GROUP LTDEngineering EFFICIENCY ENGINEERING dneufeld@coinamatic.com ENBRIDGE GAS INC. Efficiency En-Pro Enbridge Gas Inc. T: 613-748-2000 gmccann@cynergymechani N L5T 1T5 Waterloo, ON N2T 3A2 Concord, ON L4K 2A5 info@citrex.ca Toronto, ON M2N 6Z1 London, ON N6A 5R8 C: 416-877-9229 F: 416-646-1009 gduval@cmhc-schl.gc.ca Attn: Frank Di Giacomi Attn: Lauri Alty Attn: George Hantzis T: 226-751-3790 Toronto, ON M5J 2T8 T: 905-828-4423 Inc. Attn: Luke Slater Attn: Brianna Shen jrighton@delta-elevator.com T F:Crescent 416-250-3204 na Road 366 Westpark 8200 Keele Street Street, T: 905-850-2332 ext.Alty 102 info@citrex.ca T:(416) 519-624-9965 T: 416-758-4762 paula.gasparro@cmls.ca d 202 -Simcoe 225 Pinebush RoadNorth, 500 Consumers Road GROUP LTD 174 EFFICIENCY ENGINEERING T: 587-9420 T: (416) 495-7783 Attn: EDGE Lauri jon@diversoenergy.com F: 519-745-7587 500 Consumers Rd gduval@cmhc-schl.gc.ca ga, ON 155 L5TRegina 1T5 Road #4 Waterloo,ONONN1T N2T Concord, ON L4K 2A5 lalty@efficiencyengineering.com george.hantzis@enbridge.com L1G 4S93A2 Cambridge,ON 1B9 EFFICIENCY ENGINEERING NorthON York,M2J ON M2J ENBRIDGE GASLauri INC.Alty Attn: Frank Di Giacomi Attn: DIVERSO ENERGY ELEVATOR CO. LTD. Oshawa, lslater@en-pro.com energyservices@enbridge.com T:DELTA (519) 624-9965 DULUX PAINTS North York 1P81P8 225 Pinebush Road,jrighton@delta-elevator.com Suite HIGHLEY LLP Vaughan, ON L4L 8L9 COHEN Attn: Jon Mesquita Attn: Jeff Righton Attn: Lauri Alty Attn: George Hantzis T: 905-850-2332 ext. 102 Attn: Mark Doyle T: 519-624-9965 202 - 225 Pinebush Road 500 Consumers Road CAN COINAMATIC CANADA INC. 202, Cambridge, ON N1T 1B9 info@efficiencyengineering.com Attn: Kristin LeyT: LTD 905-828-4423 T:Unit 416-768-4110 COHEN LLP 947 lalty@efficiencyengineering.com 366 Westpark Crescent ON N1T 1B9 T:T:226-751-3790 T: 519-624-9965 EDGE GROUP 416-758-4762 EFFICIENCY ENGINEERING 155Verbena ReginaRoad Road #4 Cambridge, 8200 Keele Street 34North York,Road, ON M2J 1P810 nebush Road HIGHLEY Leading 500 Consumers Road Attn: Don Neufeld COINAMATIC CANADA INC. CYNERGY MECHANI jon@diversoenergy.com F: 519-745-7587 doyle@ppg.com ESW Building Services North York, Firetronics 2000 Inc. Alty First National Financial Mississauga, L5T 1T5 Waterloo, ON N2T1P8 3A2 T:Attn: 519-672-9330 Concord, ON L4K 2A5Etobicoke, Vaughan, 8L9 Kristin Ley ONONL4L FIRETRONICS 2000 INC. lalty@efficiencyengineering.com george.hantzis@enbridge.com FIRST NATIONAL FrankEN-PRO Di Giacomi Attn: Lauri ON Attn: N1T 1B9 ON M2J ON M9V 3S9 McCann 34 Leading Road, Unit 10 C:Morris 403-815-8672 jrighton@delta-elevator.com Attn: Don Neufeld Attn: Gerald Inc. LP Attn: David EDGE GROUP LTD EFFICIENCY ENGINEERING E Attn: David Morris Attn: Luke Slater FINANCIAL CORP. F: 519-672-5960 301 Matheson Boulevard West aceT: 519-672-9330 T: 905-850-2332Attn: ext. 102 519-624-9965 Etobicoke, ON M9V 3S9 202Alden - 225 Pinebush Road 500 Consumers Road F:T:905-755-8885 550 Alden Road, Unit 110, 403-815-8672 T:T:(905) 470-8305 Martin Wladyka Attn: Scott 550 Road UnitC:110 T: Bullock 416-749-2200 905-470-7723 5250Street Solar Drive, Unit 31,Frank Attn: Aaron Cameron T: 416-587-9420 100 University Avenue 174 Simcoe North Attn: Di Giacomi Attn: Lauri Alty A ley@cohenhighley.com Mississauga, ON L5R 3G3 301624-1854 Matheson Boulevard West enue, 11th Floor lalty@efficiencyengineering.com d F:#4519-672-5960 Markham, ONON L3R 16 York Street, Suite Markham, 6A81B9 Cambridge, ONL3R North York, ON M2J 1P8 davidmorris@firetronics.ca davidmorris@firetronics.ca T: (905) T: (866) 844-9994 T: 416-597-7681 dneufeld@coinamatic.com FIRETRONICS 2000 INC. North Tower, Suite1900, 700 Oshawa,Mississauga, ON L1G 4S9 ON L4W 5M8 lslater@en-pro.com EN-PRO F:6A8N1T 905-755-8885 F:Road 877-749-2200 T: 905-850-2332 ext.

102 T: 519-624-9965 202 225 Pinebush Road 500 Consumers Mississauga, EDGE GROUP LTDON L5R 3G3 EFFICIENCY ENGINEERING ENBRIDGE GAS INC. T 6A 5R8 Toronto,Toronto, ON M5J 0E61V6 F: 416-593-1900 info@eswbuildingservicesinc.com aaron.cameron@firstnational.ca ON M5J Attn: David Morris 4Lley@cohenhighley.com 8L9 Attn: Luke Slater gmccann@cynergymechan lalty@efficiencyengineering.com na Road #4 Cambridge, ONdneufeld@coinamatic.com N1T 1B9 FIRETRONICS 2000 INC. North York, ON M2J 1P8 Attn: Frank Di Giacomi Attn: Lauri Alty Attn: George Hantzis g FIRST NATIONAL aaron.cameron@firstnational.ca 550 Alden Road Unit 110 T: 905-470-7723 T: 416-587-9420 100 University Avenue North T: 905-850-2332 ext.

102 T:FINANCIAL 519-624-9965 T: 416-758-4762 202 -Drive, 225 Pinebush Road 500 Consumers Road ON L4L 8L9 174 Simcoe Street Attn: David Morris 25 Mobile Toronto ON, CORP. Flynn Group Of Grebian Group Inc. Gryd Markham, ON L3R 6A8 davidmorris@firetronics.ca lslater@en-pro.com North Tower, Suitegeorge.hantzis@enbridge.co 700 Oshawa, ON L1G 4S9 lalty@efficiencyengineering.com Cambridge, ON N1T 1B9 North York, ON M2J 1P8 M4A 1H5 ad Unit 110 155 Regina Road #4DELTA Companies Attn: Theo Petridis Attn: Josh Donen T: 905-470-7723 DIVERSO ENERGY ELEVATOR CO. LTD. Aaron 100 University Avenue Toronto, ON M5J 1V6 GOTTARENT.COM FIRSTONSITE GREBIANAttn: GROUP INC.Cameron FIRETRONICS 2000 INC. Vaughan, ON L4L EN-PRO 8L9 T: (416) 333-3329 T: (866) 343-4793 Attn: Suzanne Mooney N L3R 6A8 ELEVATOR CO. davidmorris@firetronics.ca DIVERSO ENERGY DELTA LTD. 416-597-7681 Attn: Mesquita Attn: Jeff Righton DULUX PAINTS North Tower, Suite 700 Attn: Martina Gezic Attn: Craig Smith Attn: TheoT:Petridis Attn:Jon David Morris Attn: Luke Slater FIRETRONICS 2000 INC. theo@grebiangroup.com info@gryd.com T: (416) 605-0412 EN-PRO F 6435 Northwest Drive, T: 888-440-2099 T: 877-778-6731 T: 416-333-3329 136 Market Ave, Jon Mesquita F: 416-593-1900 211 Pritchard Rd. Unit #4 Attn:110Jeff Righton Matheson Blvd W, SuiteT:210 25 Mobile DriveM5JAttn: T: 226-751-3790 Toronto, ON 1V6 905-828-4423 Attn: Mark Doyle oad 366 Westpark Crescent 8200 Keelemgezic@gottarent.com Street 550 Alden Road Unit 110 T: 905-470-7723 suzanne.mooney@ T: 416-587-9420 Attn: David Morris FIRETRONICS 2000 INC. 100 University Avenue etT:North EN-PRO FIRST NATIONAL Attn: Slater F craig.smith@firstonsite.ca theo@grebiangroup.com L4V 1K2Luke Hamilton, ON L8J 0G5 Toronto,Mississauga, ON L5R 4G7 ON North York, ON M4A 1H5 Unit 800, Winnipeg, MB aaron.cameron@firstnational.ca T: 226-751-3790 905-828-4423 jon@diversoenergy.com T: L4K 416-768-4110 F: 519-745-7587 flynncompanies.com 366 Westpark Crescent Waterloo, L5T 1T5 8200 Keele Street Attn: David Morris Concord, ON 2A5700 CORP. A Markham, ON N2T L3R 6A8 Luke Slater FINANCIAL 550 AldenON Road Unit3A2 110 lslater@en-pro.com T:davidmorris@firetronics.ca 905-470-7723 GREBIAN GROUP T: 416-587-9420Attn:FIRSTONSITE R3B 0P4INC. North Tower, Suite GeN4S9 100 University Avenue Street North jon@diversoenergy.com F: 519-745-7587 doyle@ppg.com jrighton@delta-elevator.com 550 Alden Road Unit 110 T: 905-470-7723Attn: Theo Petridis Waterloo, ON N2T 3A2 Markham, Attn: Aaron Cameron T: 416-587-9420 Concord, ON L4K 2A5 Avenue 100 University Simcoe Street North Attn: Craig Smith ON L3R 6A8 davidmorris@firetronics.ca T lslater@en-pro.com Toronto, ON M5J 1V6 North Tower, Suite 700T: 416-597-7681 N jrighton@delta-elevator.com L1G 4S9 174 Markham, ON L3R 6A8 davidmorris@firetronics.ca lslater@en-pro.com North Tower, Suite 700 Oshawa, ON L1G 4S9 T: 877-778-6731 T: 416-333-3329 HD Supply Canada Inc. Home Depot ICS Facility Services 211 Pritchard Rd. Unit #4 110 Matheson BlvdGREBIAN W, Suite 210GROUP 25 Mobile Drive The GOTTARENT.COM Toronto, ON M5J 1V6 INC. HOMEPRO PEST CONTROL F HOME DEPOT CANADA F: 416-593-1900 GRYDAttn:craig.smith@firstonsite.ca Toronto, ON M5J 1V6 theo@grebiangroup.com Basil Sealy MichaelLirangi Attn: Ron Hamilton, ONBoyko L8J 0G5Leith Toronto, ON L5R 4G7 North York, ON M4AAttn: 1H5 Michael Attn: Simon Attn: a aaron.cameron@firstnation Josh Glow Attn: Lirangi Martina Gezic Attn: TheoAttn: Petridis 70 Carson Street, Etobicoke, T: (416) 276-8630 T:T:(416) 571-8940 T: (416) 402-5497 T: 416-488-7378 416-571-8940 T: 866-343-4793 EDGE GROUP LTD 2680 Skymark Avenue, Suite EFFICIENCY ENGINEERING ON M8W T: 888-440-2099 #4B 4Z6 T: 416-333-3329 211 Pritchard Rd. Unit #4 ve 448 Hargrave basil.sealy@hdsupply.com michael_lirangi@homedepot.com info@icsfacilityservices.ca info@homepropestcontrol.ca MICHAEL_LIRANGI@homedepot.com 110, Mississauga ON L4W 1 Concorde Gate, Suite 900 EDGE GROUP LTD theo@grebiangroup.com EFFICIENCY ENGINEERING ENBRIDGE GAS INC. Attn: Frankinfo@gryd.com Di Giacomi Attn: Lauri Alty mgezic@gottarent.com GREBIAN GROUP INC.3400 14th Avenue, Unit #3 Hamilton, ON L8J 0G5 N M4AWinnipeg, 1H5 MB R3A 0X5 FIRSTONSITE GOTTARENT.COM 900 - 1 ON Concorde Gate, FIRSTONSITE GREBIAN GROUP INC. Toronto, M3C 4H9 5L6 Attn: Frank Di GiacomiAttn: Markham, ON L3R 0H7 Attn: Lauri Alty Attn: George Hantzis FIRSTONSITE GREBIAN GROUP INC. T: 905-850-2332 ext.GRYD 102 Smith Attn: Martina Gezic G 519-624-9965 Craig Attn:T:Attn: Theo Petridis Craig SmithAttn: Theo Petridis Toronto, M3C 4H9Road 202 - 225ONPinebush 500 Consumers Road HOME DEPOT CANADA T: 905-850-2332 ext.Blvd 102T:W,877-778-6731 A T: 519-624-9965 T: 416-758-4762 Attn: Craig Smith Attn: Theo Petridis T: 888-440-2099 T: 877-778-6731 T: 416-333-3329 202 225 Pinebush Road 500 Consumers Road 211 Pritchard Rd. Unit #4 110 Matheson Suite 210 25 Mobile Drive lalty@efficiencyengineering.com Attn: Michael Lirangi T: 416-333-3329 ad Cambridge, ON N1T 1B9 North York, ON Rd. M2J 1P8#4 Attn: Josh Glow 211 Pritchard Unit lvd#4 W, Suite 210 25 Mobile Drive Informa Connect IRestify Inc. Kijiji mgezic@gottarent.com craig.smith@firstonsite.ca theo@grebiangroup.com Hamilton, ON L8J 0G5Pritchard Toronto,210 ON L5R 4G7 T: 877-778-6731 North York, ON M4A 1H5 T lalty@efficiencyengineering.com george.hantzis@enbridge.c T: 416-333-3329 211 Rd. Unit #4 son Blvd W, Suite 25 Mobile Drive Cambridge, ON N1T 1B9 North York, ON M2J 1P8 T: 416-571-8940 T:Teresa 866-343-4793 theo@grebiangroup.com Hamilton, ONRomain L8J 0G5 RL4L 4G78L9 448 Hargrave #4Bcraig.smith@firstonsite.ca North York, ON M4A 1H5 Attn: Domingues Attn: Radatheo@grebiangroup.com Matasova Attn: Lionel HD SUPPLY CANADAMICHAEL_LIRANGI@homedepot.com INC. HORIZON CONNECT CONSTRUCTION craig.smith@firstonsite.ca Hamilton, ON ICS L8JFACILITY 0G5 SERVICES m N L5R 4G7 North York, ON M4A 1H5

HOME DEPOT CANADA

HOMEPRO PEST CONTROL

info@gryd.com 1 Concorde Gate, Suite 900Basil Attn: Ron Boyko Baker T:Attn: (437) 984-5770 (416)14th 934-2040 3400 Avenue, Unit #3 Sealy Attn: Jamie Carvalho 1 Yonge Street, Suite 1801, Toronto, ON M3C 4H9 Attn: Simon Leith 500 King Attn: Michael Lirangi T:ON 416-402-5497 Toronto, 1200, Toronto, ON M4R 1K8 70 Carson Street 6500St. SilverWest, Dart Drive, Unit 228A Markham, TF: 800-782-0557 T: 416-745-8555 T: (416) 512-3465 rada@irestify.com lromain@kijiji.ca L3R 0H7 43 McCormack Street Toronto, ON M5E 1W7 HOMEPRO PEST CONT HOME DEPOT CANADA ON M5V ron@i-c-solutions.ca GRYD Etobicoke, ON M8W 4Z6 Mississauga, basil.sealy@hdsupply.com jamie@horizoncc.ca T: 416-488-7378 1L9 ON L5P 1A2 T: 416-571-8940 teresa.baker@informa.com Toronto, ON M6N 1X8 Attn: Simon Leith Attn: Michael Lirangi Attn: Josh Glow info@homepropestcontrol.ca MICHAEL_LIRANGI@homedepot.com Attn: David Morris ate, Suite 900 Attn: Luke SlaterT: 866-343-4793 T: 416-488-7378 3400 14th Avenue, UnitDavid #3 Morris T: 416-571-8940 Attn: Hargrave #4B Attn: Luke448Slater 550 Alden Road Unit 110900 T:Attn: 905-470-7723 M3CNorth 4H9 Winnipeg, MB R3AAttn: info@homepropestcontrol.c MICHAEL_LIRANGI@homedepot.com T: 416-587-9420 info@gryd.com 100 University Avenue eet 1 Concorde Gate, Suite Michael Lirangi Markham, ON L3R 0H7 HD SUPPLY CANADA INC. HORIZON CONNECT CONSTRUCTION 0X5 Josh Glow 550 Alden Road Unit 110 3400 14th Avenue, Unit #3 T: 905-470-7723 Attn: Michael Lirangi100 University Avenue Attn: Aaron Cameron A T: 416-587-9420 36 FAIR EXCHANGE |Attn: NOVEMBER 2021 Josh Glow Markham, ON L3R 6A8 Toronto, ON M3C 4H9 davidmorris@firetronics.ca lslater@en-pro.com H O R I Z O N North Tower, Suite 700 1G 4S9 Markham, ON L3R 0H7 Attn: Basil Sealy Attn: Jamie Carvalho H O RWinnipeg, I20Z Eglinton O N MBAve R3AW,0X5Suite

C O N N E C T

C O N S T R U C T I O N

EN-PRO

EN-PRO GRYD GRYD

T: 866-343-4793 Markham, ON L3R 6A8 4B avelslater@en-pro.com #4B 40 FAIR EXCHANGET: 866-343-4793 | SUMMER 2022 T: 416-745-8555 43 McCormack Street info@gryd.com info@gryd.com R3A MB 0X5 R3A 0X5 jamie@horizoncc.ca C O N N E C T

C O N S T R U C T I O N

Toronto, ON M6N 1X8

FIRETRONICS 2000 INC.FIRETRONICS 2000 INC. HOMEDEPOT DEPOT CANADA HOME CANADA

416-571-8940 North Tower, Suite 700 davidmorris@firetronics.ca T:T:416-571-8940 70 Carson Street TF: 800-782-0557 MICHAEL_LIRANGI@homedepot.com MICHAEL_LIRANGI@homedepot.com 11Concorde Gate, Suite 900 Toronto, ON M5J 1V6 Concorde Etobicoke, Suite 900 ON M8W 4Z6 basil.sealy@hdsupply.com Toronto, 4H9 Toronto, ON M3C 4H9 ICS FACILITY SERVICES

FIRST NATIONAL FINANCIAL CORP. H

T in aaron.cameron@firstnation

T: 416-597-7681

6500 SilverON DartM5J Drive,1V6 Unit 228A Toronto, 416-593-1900 3400 14th F: Avenue, Unit #3 3400Mississauga, 14th Avenue, Unit ON L5P #3 1A2

KingSett Capital 40 King Street West, Suite 3700, Toronto, ON M5H 3Y2

Attn: Steven Gross T: (416) 577-6320 sgross@kingsettcapital.com

3583 Sheppard Avenue, Toronto, ON M1T 3K8

LIV North Inc. 7115 Tomken Rd, Mississauga, ON L5S 1R7

Attn: Ross Middleton T: (289) 233-1283 rmiddleton@livnorth.com

8133 Warden Ave, Suite 601, Markham, ON L6G 1B3

6240 Highway 7, Suite 200, Woodbridge, ON L4H 4G3

145 Heartlake Road, Brampton, ON L6W 3K3

Midnorthern Appliance 4250 Dufferin Street, Toronto, ON M3H 5W4

Attn: Michael Gnat T: (416) 635-4835 mgnat@midnorthern.com

Attn: Carlos Lopes T: (416) 990-4412 carlos@multitech2000.com

4299 14th Avenue, Markham, ON L3R 0J2

40 Bethridge Rd, Etobicoke, ON M9W 1N1

610 Applewood Cres, Unit 401, Vaughan, ON L4K 4B4

201-462 Wellington Street, West, Toronto, ON M5V 1E3

20 Hamilton Road, Barrie, ON L4N 8Y5

1150 Northside Rd, Unit 9, Burlington, ON L7M 1W8

Precise ParkLink Inc

100 Floral Parkway, Toronto, ON M6L 2C5

Attn: Adamo Donatucci T: (416) 398-4052 adonatucci@precisebi.com

4-271B Merritt Street, St. Catherines, ON L2T 1K1

855 York Mills Road, Toronto, ON M5J 1S3

80 Citizen Court, Unit 11, Markham, ON L6G 1A7

22 Bramwin Court, Unit B, Brampton, ON L6T 5G2

2410 Dunwin Drive, Unit 3, Mississauga, ON L5L 1J9

Attn: Steven Cornelius T: (905) 475-3253 steve.cornelius@mesca.ca

14 Ronson Drive, Toronto, ON M9W 1B2

Attn: Jacqueline Hill T: (416) 784- 3311 jacky.hill@nexthome.ca

Attn: Lori Flear T: (249) 888-1270 bworfiles@odbyrne.ca

2816 Bristol Circle, Oakville, ON L6H 5S7

Attn: Phil Staite T: (905) 305-0195 sales@qaelevator.ca

Attn: David Petrina T: (905) 669-2835 info@restorex.ca

28 Sykes Avenue, Toronto, ON M9N 1C9

Attn: Marc Anthony Clauser T: (647) 688-1349 marcanthony@sagebuilt.ca

944 South Service Road, Stoney Creek, ON L8E 6A2

Attn: Mike Laurie T: (905) 475-0707 michael.laurie@solidgc.ca

Attn: Kevin Brown T: (416) 512-8186 kevinb@mediaedge.ca

Attn: Brian DeCarli T: (416) 741-3999 brian@metrojetwash.ca

Attn: Peter Brewda T: (800) 465-6130 peter.brewda@moen.com

Attn: John Vacca T: (905) 643-9333 jvacca@norstarwindows.com

PAC Building Group 7500 Martin Grove, Unit #6, Vaughan, ON L4L 8S9

Attn: David Petrozza T: (416) 771-9221 info@pacbuildinggroup.com

Places4Students.com 94 Church Street, St. Catherines, ON L2R 3C8

Attn: Laurie Snure T: (866) 766-0767 laurie@places4students.com

Reliance Home Comfort 2 Lansing Square, 12th Floor, Toronto, ON M2J 4P8

Attn: Tina Kalogeropoulos T: (416) 490-5989

tkalogeropoulos@reliancecomfort.com

RJC Engineers 100 University Ave, North Tower, Suite 400, Toronto, ON M5J 1V6

Attn: Philip Sarvinis T: (416) 977-5335 psarvinis@rjc.ca

Sherwin-Williams Co. 101 Prospect Avenue, NW, 1000 Midland Bldg, Cleveland, OH 44115, United States

Solid General Contractors Inc. 66 Leek Cres, Richmond Hill, ON L4B 1H1

Mediaedge Communications

Norstar Windows And Doors Ltd.

Paul Davis GTA West Group

Attn: Heather Laird T: (800) 805-9662 heather.laird@pauldavis.com

Attn: Anthony Taylor T: (416) 771-9483 anthony@lincolnpaving.com

Moen

Sage Built Ltd.

Sky Contracting Inc.

Attn: Berat Bajrami T: (905) 820-5500 beratb@skycontractinginc.com

Attn: Yivgeni Matoussov T: (416) 743-8484 ymatoussov@ metrocompactor.com

Lincoln Construction Group

Metro Jet Wash Corporation

Restorex Contracting Ltd.

Rogers Communications Canada Inc.

Attn: Greg Stokes T: (416) 446-7014 greg.stokes@rci.rogers.com

Metro Compactor Service

Quality Allied Elevator

Rentsync

Attn: Jason Leonard T: (905) 397-5088 jason@rentsync.com

2001 Sheppard Avenue, East, Suite 500, North York, ON M2J 0A1

OD Byrne Ltd.

Parity

Attn: Mike Mulqueen T: (647) 444-9644 mikem@paritygo.com

2001 Albion Road, Unit 22, Etobicoke, ON M9W 6V6

Nexthome

Nortex Roofing Ltd

Attn: Rochus Cheung T: (647) 444-4508 info@nortexroofing.com

Attn: Greg Devine T: (905) 856-5200 g.devine@mcintoshperry.com

Mitsubishi Electric Canada

Multitech Contracting 2000 Inc. 91 Pippin Road, Concord, ON L4K 4J9

Attn: Leigh Newman T: (416) 889-8421 leigh@leostargroup.com

McIntosh Perry

Metergy Solutions Inc. Attn: Craig Thornton T: (416) 649-1900 Craig.Thornton@ metergysolutions.com

Leostar Group

Attn: Ben Strong T: (216) 566-1688 benjamin.p.strong@sherwin.com

Sparkle SolutIons 100 Courtland Avenue, Concord, ON L4K 3T6

Attn: Maria Mascall T: (905) 660-2282 Maria@SparkleSolutions.ca

2022 Corporate Members

2022 Corporate Members

2550 Victoria Park Ave, Suite 602, Toronto, ON M2J 5A9

Stephenson Engineering Limited Attn: Mohsen Mansouri T: (416) 635-9970 mohsen.mansouri@ salasobrien.com

Synergy Protection Group Inc. 150 Bridgeland Ave Ste 100, North York, ON M6A 1Z5

The Byng Group 511 Edgeley Blvd, Unit 2, Vaughn, ON L4K 4G4

Attn: Customer Service T: (855) 873-2964 customerservice@ thebynggroup.com

6 Gurdwara Road, Suite 205, Ottawa, ON K2E 8A3

72 Corstate Ave, Vaughan, ON L4K 4X2

7077 Keele Street, Suite 201, Concord, ON L4K 0B6

• • •

Magneto Design National Efficiency Systems Inc. Rental Housing Business (RHB) Magazine

CONSULTING, TRAINING & ASSESSMENTS • • • • • •

H&L Management Limited Ignis Building Solutions Municipal Property Assessment Corp.

Parcel Pending Performance Solutions Network Corp.

Taeus Group Inc

ENERGY SERVICES • • • • • • • • •

DBS ECNG Energy L.P. Elexicon Group Inc. Enersavings Inc. InLight LED Solutions Metrosphere Nerva Energy Novitherm Canada Inc. Watershed Technologies Inc

100 Main Street, Suite 2030, Dartmouth, NS B2X 1R5

ENGINEERING • • • • • •

•

• •

FAIR EXCHANGE | SUMMER 2022

Canadian Mortgage Capital Corporation Peoples Trust Company

Accurate Fire Protection And Security Trace Electric

INTERIOR BUILDING/ RENOVATIONS • • • • • • •

Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com

Attn: Peter Mills T: (416) 709-0079 pmills@wysemeter.com

Unilux CRFC Corporation

Attn: Ayman Ashebir ayman@uniluxcrfc.com

3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3

Yardi Canada Ltd. 5925 Airport Road, Suite 605, Mississauga, ON L4V 1W1

Attn: Peter Altobelli T: (888) 569-2734 sales@yardi.com

Absolute Ventilation Inc. All Professional Trades Services Inc. Altona Renovation Ltd. Beautiful Floors & Janitorial HCS Contracting ON Ltd Intact Renovations And Contracting Inc. Modern Pro Contracting Inc. Parcel Pending

Attn: Victoria Thornbury T: (289) 527-4040 vthornbury@zipsure.ca

LEGAL • • • • • •

•

FIRE SAFETY

• • 42

Mann Engineering Pretium Engineering Inc Sense Engineering Ltd. Synergy Partners WSP Canada Inc. Wynspec Engineering

FINANCIAL •

36 Kelfield Street, Toronto, ON M9W 5A2

Zipsure/Westland MyGroup

Attn: Hugh Kolias T: (416) 992-9038 hughkolias@yuhu.io

ADVERTISING & PUBLISHING SERVICES

Attn: Patrick Carbone T: (416) 798-8400 patrick@tacmechanical.com

Wyse Meter Solutions Inc.

Yuhu Inc. 240 Richmond Street West, Toronto, ON M5V 1V6

Attn: James Haehnel T: (888) 705-0097 james.haehnel@getsynergy.ca

Torque

Vista Services

Attn: Robert Kuh T: (416) 399-3849 rkuh@vistaservices.ca

TAC Mechanical Inc.

Debra Fine Barrister & Solicitor Dharsee Professional Corp Dickie & Lyman Lawyers LLP Gardiner Roberts LLP Sheryl Erenberg & Associates Spar Property Paralegal Professional Corporation Zarnett Law Professional Corporation

MARKET ANALYSIS & RESEARCH • •

Altus Group Ltd. Veritas Valuation Inc

PAINTING • •

JDavis Painting Pascoal Painting & Decorating Inc.

PEST CONTROL • • • •

HomePro Pest Control Orkin Canada Pest Control Plus Inc. Terminix Canada

REAL ESTATE/ LEASING

PROFESSIONALS • • • • •

Bonnie Hoy & Associates CB Richard Ellis EPIC Investment Services LP Skyview Realty Ltd. SVN Rock Advisors, Inc.

RETROFIT, RESTORATION & CONSTRUCTION • • • • • • • • •

Conterra Restoration Ltd. HIP Mould Professionals Roma Building Restoration First OnSite Property Restoration Forest Contractors Ltd. Kaya Group Inc Maxim Group General Contracting Neutral Contracting Group New-Can Group Inc.

SOFTWARE • •

Payquad Solutions Property Vista

SUPPLIES • •

Amre Supply H & S Building Supplies Ltd.

TENANT VERIFICATION/ INSPECTIONS

• • • •

Canadian Credit Protection Corp Canadian Tenant Inspection Services Ltd. Gatemaster Inc. Rent Check Credit Bureau

WASTE MANAGEMENT •

Waste Management Of Canada Corp.

WATER MANAGEMENT • •

Aquatics AI Services Water Matrix Inc.