D e c e m b e r 2 0 1 2 / T h e Vo i c e o f t h e G o v e r n m e n t S e r v i c e s I n d u s t r y
Thinking Ahead
of the Competition ALso inside: 7
DYNAMICS AND COMPETITION
10
THE GAMEBOARD AND STRATEGIC PLANNING
13
FAR’S NOVATION PROCESS
22
CELEBRATING 40