WELCOME GUIDE New Connectors
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Meet Leadership
Jason Gramling President, General Manager
Dan Moguin
SVP, Operations
20+ year Walmart vet with emphasis in operations
Strong believer that culture drives a company’s success
13+ years leading disruptive solutions in the agency space
Known to try every wellness trend; after reading 12 articles and checking 3 sources first Precision matters
Nathan Stout
SVP, Sales & Client Services
17 years in retail demo and services leadership
30+ years leading and developing high-impact teams
Problem-solver with a strong growth-focused mindset
Outdoorsman who believes every cast teaches patience
20+ year Walmart vet
Demo space experience of 12+ years spanning over 30 retailers
Focused on listening to needs of others to drive solutions
Driven to prove innovation doesn’t sleep (neither does he).
Amanda Villa SVP, Operations Support
10+ years experience in demo space
Top Women in Grocery Recipient
CPG Supplier Experience
Next Up Champion
Thinks fast, lifts heavy, and leads like it is leg day, every day.
Ryan Bruder Sr Finance Director
18+ years leading diverse finance teams.
9+ years in CPG sales in club and mass.
Relentless focus on process improvement.
Quiet, servant leader who believes actions speak louder than words
ce in retail & marketing
e pace is fast and the stakes are high erything running
OFFICE MAP 1602
Restrooms
The Greenway
Restrooms
Entrance
Entrance
OFFICE MAP 1500
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PCX by fostering CAMARADERIE, strengthening COMMUNITY through service, creating purposeful moments of CELEBRATION, and delivering clear COMMUNICATION that keeps everyone informed and aligned. Our mission is to ensure people feel engaged, supported, informed, and connected to what’s happening across PCX.
Dress Code Guidelines
As a creative agency, we value individuality and comfort but we also expect a polished, professional appearance, especially with clients regularly visiting our office and showroom We don’t expect formal business attire, but we do ask that everyone dress in a way that reflects our creative and client-facing culture.
Our Standard
Think Smart Casual: clean, neat, and put-together. Jeans are fine when paired with a clean top and appropriate footwear. Fridays tend to be more casual, but we still aim to look professional in case of walk-ins or impromptu meetings.
Helpful Guidelines
✅ Smart casual is a great baseline.
❌ Avoid overly casual items like sweatpants, gym wear, or loungewear.
✅ Tailored shorts are okay on Fridays just keep them neat and professional.
�� Hats are welcome when worn appropriately (forward-facing, clean, & clientappropriate). Avoid large or distracting graphics. PCX-branded hats are encouraged.
�� Event setup or cleanout days ar
Quick Self-Check
Would I feel comfortable wearing this if I ran into a client? If yes you’re good to go.
We trust your judgment and appreciate your effort to help maintain a professional, creative, and client-ready space.
Resource Links
PCX SOCIAL MEDIA & WEBSITE
RESOURCES
Sales Resource Library
Brand Assets Library
Update Email Signature
Photography Release Form
Erin Carbonell
Office Project Manager
Erin oversees our PCX headquarters, manages key company initiatives, and provides strategic support to the leadership team, ensuring smooth operations and continued success.
Passionate about creating a welcoming experience for every employee and guest
Always willing to lend a hand, solve a problem, or point someone in the right direction Natural organizer and trusted resource across the organization
ErinCarbonell
Tech Needs
Tech orders must be submitted through AskIT.
Submit Peripheral Requests Separately
If your manager did not request any extra equipment that you end up needing, please follow the below steps. These must be submitted as a Peripheral Request in AskIT.
Common peripherals include:
Wireless mouse or keyboard
Additional monitors (single or dual)
Docking station
Headset for calls
HDMI/USB‐C cables or adapters
Keyboard wrist pads, monitor risers, etc. (if applicable)
To request peripherals:
Go to AskIT: https://acosta.service-now.com/asp?id=acosta index
Click “Request Something”
Select Peripheral Request.
Choose the items needed and submit for IT approval.
Connecting to Wi-Fi: here
Connecting Your Computer to your building’s printers: here
Office Etiquette
Office Etiquette & Shared Space Guidelines
To maintain a professional, organized, and welcoming environment for everyone, please follow the guidelines below:
Recycling & Waste Disposal
Recycling Bins: Use for paper, cans, plastics, and other recyclable materials. Be mindful to dispose of items cleanly. Trash: General waste should be placed in designated trash bins throughout the office.
Cardboard: Break down all boxes before placing them in the appropriate recycling area to save space and keep areas tidy.
Kitchen & Fridge Use
Label Your Items: Clearly label any food or drinks you store in the refrigerator.
Fridge Clean-Out: The fridge is cleaned out every Friday. Any unlabeled or expired items will be discarded. Please plan accordingly and remove anything you’d like to keep before then.
Meeting Rooms
Right-Size Your Space: Be thoughtful when booking conference rooms:
Use larger rooms only when your meeting size requires it. Reserve smaller rooms for 1:1s or small group meetings. Be Courteous: End meetings on time if another group is booked after you.
Leave the room clean, erase whiteboards, remove trash, and reset chairs if needed.
