PSI September 2020

September 2020 – £4.00

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Professional Security Installer

MEET THE INSTALLER Jeremy Ewen of WLS

PSI PREMIER AWARDS Last chance to vote!

PRODUCT TEST Wisenet XNV-8081RE

EDITOR’S CHOICE A look at the best new products

RELEASE YOUR INNER TIGER! Selling yourself for sales success

MCNANO-WE MCNANO-WE

WW NNEE Out of sight, security in mind Out of sight, security in mind Choosing a wireless magnetic contact just got a whole Choosing lot easier. a wireless magnetic contact just got a whole lot easier.

Meet the MCNANO-WE, a wireless magnetic contact that delivers Meet the MCNANO-WE, a wireless and magnetic that delivers exceptional long-life performance blendscontact in perfectly with exceptional long-life performance and blends in perfectly with any residential or small commercial property. any residential or small commercial property.

Engineered for a satisfying installation, the MCNANO-WE provides Engineered for astylish satisfying installation, the MCNANO-WE provides a compact and contact for multiple security use cases. a compact and stylish contact for multiple security use cases.

for more information for more information www.facebook.com/pyronix

@pyronix

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www.facebook.com/pyronix @pyronix Follow us on LinkedIn Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK Pyronix Limited,T: Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK +44 (0)1709 700 100 E: sales@pyronix.com W: www.pyronix.com T: +44 (0)1709 700 100 E: sales@pyronix.com W: www.pyronix.com

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September 2020 www.psimagazine.co.uk 5 Editorial With projects back on the table and a return to business for the majority of security people in the UK are there any additional options you can include in your next tender?

6 Industry news News and events from the security and fire sectors

11 Appointments Movers and shakers from the security industry

12 TESTED - Wisenet XNV-8081RE The dome camera with PoE extending capabilities is put through its paces by an independent reviewer

16 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

19 Want more intruder business?

PSI caught up with Nick Quigley of HKC to find out about succeeding in the domestic alarm sector and how the UK and Ireland compare in terms of technology usage

23 Social media What caught our eye on the PSI Instagram feed this month (minus the sport)

24 Better business

Have you got it in you to succeed?

As the country begins a return to some kind of normal life, this month we bring you a number of articles aimed at helping you improve your selling options and release your inner sales tiger

More advice from resident guru Jim Rathbone

27 Leasing and security Kevin Spinks of Bft Automation reveals how leasing technology could help you get more projects off the ground

CONTACTS

30 Inside Story

PSi QR Codes For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

A closer look at PoE Ethernet Extenders from Smart R

33 PSI Premier Awards 2020 Over the last few months we asked you to nominate your favourite products, suppliers and training schemes and now it’s time for you to choose the best of the finalists

44 Tried & Tested A selection of cameras reviewed recently by PSI

47 Meet the installer Security life with Jeremy Ewen of WLS in London

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

53 Cameras reduce fire risks

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.cole@proactivpubs.co.uk

An in-depth look at an installation to improve fire safety

MANAGING DIRECTOR Mark Quittenton

57 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

CHAIRMAN Larry O’Leary

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2020 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)

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EDITORIAL

Selling for success

The economic climate of the Spring-Summer of 2020 has not helped businesses grow but now that the UK is looking like returning to a masked normality it’s time to get the tender paperwork in he business to be in during the period March-August 2020 was either online distribution, food delivery, hand sanitiser supply or swimming pool manufacturing as the UK population ‘enjoyed’ an enforced domestic staycation. Such was the demand, our pool finally arrived mid-August after being on order for months.

Recent news (as reported last month) is that as the UK returns to normality, be that one that involves face coverings and hand hygiene, projects that had been put on hold are now being tabled again and funding is becoming available for the most prioritised jobs. This is good news for the economy and for the security installer who may have been looking at a year of remote maintenance and emergency jobs only, however it does now mean that bidding wars may be more common and cutthroat than before for new business.

When price is the key issue in a contract the more successful companies are the ones that know how to sell themselves and their services. In an increasingly Cloud-based and remote service industry the security market has ways to keep costs down if the message can be delivered to the client - so any focus on the initial outlay must be offset by the total package on offer. It sounds simple but so often we hear from people that installers don’t always make great salespeople; yes, you know the tech but have you got the patter? Selling on price alone is not going to bring in the contracts, there needs to be more bells and whistles included to set the deal apart from the competition. For example spreading the cost of the outlay is an attractive offer - take that from someone who bought his first sofa on interest-free credit so the garden furniture could actually go in the garden. If I’d had to pay the full price in one go, we’d have been on white plastic seating in the front room for some time.

Along the same lines is leasing technology, or as I heard it called recently Hardware as a Service (HaaS) which allows customers to have the system (plus any maintenance deal from the installer on top) straight away and also guarantees income for you. Might be worth putting that option in your next tender as an attractive alternative to a big initial outlay.

Selling yourself is not easy and the competition is tough (ask anyone who is going for an interview these days) so be ready to explain the benefits of the system rather than just throwing out numbers and when it comes to numbers, give options. It sounds simple, but if you’ve ever struggled to afford a sofa, you’ll know how alternative payment schemes appeal.

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Andy Clutton EDITOR 5

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BSIA releases new code of practice for installers

The British Security Industry Association’s (BSIA) cybersecurity group has released a new code of practice for installers responsible for safety and security systems.

Installation of safety and security systems – cybersecurity code of practice, developed by the BSIA’s Cybersecurity Product Assurance Group (CySPAG), will assist in providing confidence throughout the supply chain promoting secure connection of products and services and delivering client assurance regarding connected solutions. The code of practice will assist the supply chain in its duty of care to other network users, particularly with respect to protecting the integrity of existing cybersecurity countermeasures already in place, or the implementation of such countermeasures in new solutions.

Steve Lampett, Technical Manager, BSIA, said: “We have long been concerned with the ever-increasing use of internet connected devices and systems in electronic security and how the growing links to home and business networks can leave individuals and companies vulnerable to cyber- attacks.

“It is also significantly important to acknowledge that there is a combined stakeholder effort in providing a cyber secure solution, i.e. manufacturers, designers and installers working in collaboration to provide a credible cyber secure solution.

“Our new code of practice for installers takes a practical approach to address cybersecurity risks, takes the sector forward in terms of managing that risk and has the potential to become a real game changer for the industry. This will not be the end goal but

Watchtower Security Solutions achieves Gold status Birmingham-based CCTV tower company Watchtower Security Solutions has achieved Gold Membership status with Constructionline, the procurement and supply chain management service.

Chris Finney, Commercial Security Manager 6

should steer industry practitioners into thinking differently about how we utilise new technology in security and equip the professional security industry for the future.”

Glenn Foot, Chairman, CySPAG, said: “Unlike many cybersecurity schemes where the product is the main focus, CySPAG has taken a much broader view of and recognised that not only manufacturers of products, but the installer and client are key links to a cyber secure system. This code of practice ensures professionals with the security industry are taking all reasonable precautions when installing security equipment that has a cyber exposure.

“The overall aim is to ensure products are produced and installed securely.”

The recommendations of this code of practice apply in addition to other standards and codes of practice relating to systems and equipment to be installed. Any documentation or checklists mentioned in this code of practice may be combined with those required by the other standards or codes of practice, applying to safety and security systems and their components but can be applied to other devices and systems.

at WSS said: “We are delighted to have achieved an enhanced level that is most appropriate to the expectations of current and future clients. The award is testament to the dedication and commitment the whole team shows to providing the highest quality of expertise and professional service in the business.”

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Look no further HID Global announces the acquisition of Access-IS HID Global has acquired Access-IS, a provider of miniaturised reader devices that combine a number of technologies ideal for mission-critical environments.

“Access-IS solutions is a good fit for HID,” said Björn Lidefelt, CEO of HID Global. Strategically aligned with both its existing Extended Access Technologies business and HID’s transport and ticketing solutions in its Identification Technologies business, Access-IS will help position HID for growth in a variety of attractive markets.

“HID and Access-IS share a similar purpose to

Orbis Protect acquires Optosafe Orbis Protect has acquired Glasgow-based rapidly deployed 360-degree CCTV tower provider Optosafe. Current Optosafe CTO John

QED signs distribution partnership with Aiphone

(L-R): Matt Philp of QED and Harvey Williams of Aiphone

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QED has announced a partnership to distribute Aiphone’s range of intercom and entry systems.

The partnership comes as the distributor recognises that the needs of the security industry are changing and although traditional security products continue to be necessary, the priority has recently shifted. Aiphone’s focus is on reviewing existing products and systems to help keep people and properties safe in the current climate and for the foreseeable future.

embed trust in physical products as a bridge to the digital world,” said Björn.

In addition to building upon Access-IS’s existing vertical markets, HID will leverage the company’s technology to fuel further expansion, and EMV contactless payment readers from Access-IS will broaden HID’s offering in the financial sector and other markets.

Access-IS was founded in 1985 and is based in Reading, UK. With 120 employees serving customers in over 200 countries, Access-IS is now a Business Unit within HID’s Extended Access Technologies’ Business Area, which is led by Steve Currie, Vice President and Managing Director.

Robertson has joined Orbis as MD of the Optosafe division and will continue to focus on delivering customer solutions and driving new product development opportunities.

The market has already seen upgrades, new products being introduced or reintroduced and this is why Quality Essential Distribution is exploring new supplier partnerships and widening its product range and is preparing to face how to meet the market demand and for the foreseeable future.

Matt Philp, QED’s Product Development Director said of the new Aiphone deal: “This partnership has been driven by the need to add more flexibility with our product range to support our partners working on keeping the general public safe as we must face how different this new world has become. It is a pleasure to work with Aiphone, whose range of products fills a gap in the marketplace”.

Harvey Williams, Aiphone’s General Sales Manager said: “We are delighted to have entered into a partnership with Quality Essential Distribution whose values and culture of delivering the highest quality products to customers on time and to the right specification to make their life as easy as possible matches our own.”

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Over £5m worth of stock on site

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supported by

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THE BOTTOM LINE The interview that gets the facts from the top

I N A S S O C I AT I O N W I T H C S L

Report calls for retailers to increasingly adopt analytics for benefits A new report is calling for retailers to leverage video analytics more strategically, to control costs, improve operations and increase profitability. Commissioned by the ECR Retail Loss Group and supported by an independent research grant from Genetec, the report offers practical advice for retailers on extracting maximum value from their video surveillance systems.

The report, ‘Reviewing the use of video technologies in retail’ is drawn from in-depth interviews and site visits with representatives from 22 retailers based in the US and Europe. The report summarises the ways in which video systems in general, and video analytics in particular, are being deployed across retail businesses, including their use by legal teams for health and safety compliance, and monitoring slip, trip, and fall incidents. It also covers business intelligence applications – such as improving customer service through better staff response times and product availability; generating heat maps and customer dwell times; people counting and queue monitoring; delivery alerts; and improving pick accuracy. Given the need to extract value from across the organisation, a key recommendation of the research is the appointment of a video ‘Tsar’ with overall responsibility for the strategic oversight of video systems deployed across the business.

Adrian Beck, Emeritus Professor at the University of Leicester and author of the report commented: “While video technologies have been used in some form or other in retailing for over 40 years, the research found few examples of retailers where its role, purpose, and capability to contribute to business success was clearly articulated. Video analytics is a technology with a broad-ranging and rapidly evolving capability, but what seems clear from this research is the need for explicit leadership, greater application across retail functions, improved integration of video technologies with existing systems, and better alignment of video system design with organisational objectives.”

Check out the PSI Security News podcasts on Spotify The PSI Security News podcasts are available on Spotify, Apple and Castbox along with Spreaker and via the PSI website. Just search for “PSI Security” and you’ll find all of the recordings so far, ready for streaming or download.

www.psimagazine.co.uk

This month Simon Banks talks to David Scott, Managing Director of Skills for Security, the sector skills body for the private security industry. David joined Skills for Security in August 2019 having previously been part of the senior management team at New College Lanarkshire.

What have been the main focuses in your first year in the role?

My main aim has been to raise the quality of our electronic security programme and specifically our delivery of the Fire, Emergency and Security Systems (FESS) Apprenticeship Trailblazer. In order to deliver high quality training, we recruited 5 full-time tutors. All were fully qualified engineers from the sector. It is important that our apprentices are learning from people who have recent, relevant and extensive experience of the Fire & Security market. Additionally, it’s great to see people giving back to the industry they love! We have a brand new, purpose-built training centre in Warrington with numerous practical working stations and 3 classrooms for theory and hands-on technical classes. We have also added 3 satellite centres to our organisation based in Southport (EFT Systems), Birmingham Met College and one in Oxford coming very soon. We now have over 200 Apprentices on the programme with 16 who qualified over the course of this year.

With the current pandemic focusing on key workers, what are you doing to support training for Security Officers?

We have been working with the security sector to create a Professional Security Officer Apprenticeship. For Scotland, Wales & Northern Ireland, this should be available this year and we are looking at satellite training centres to deliver this. For England, we are part of the Trailblazer Group, where 40 leading companies have been involved to help develop both Level 2 and degree level apprenticeships, which aims to promote the security sector as a career of choice for those looking for a career in a diverse and robust sector. There are 4 different pathways within this: events, licenses to practice, CCTV operators and door supervisors. The key worker status now held by these roles mean they need the best training possible. We are also helping to upskill existing physical security personnel with CPD qualifications throughout this year.

How has recent lockdown impacted apprenticeships?

So far, the impact has been minimal. We expected to see a drop in recruitment during the lockdown, but we have enrolled 50 new apprentices between April and August. Hopefully this is a sign that things will continue as normal. We have 1.4 million young people (1619) leaving school in the UK this year, many who would normally go to College or University but 20% are deferring their place as a result of Covid-19. There is an opportunity here for the fire and security sector to bring these talented young people into an ever growing and diverse environment. With government incentives, a huge talent pool out there and the potential for high-level qualifications, there has never been a better time to be or recruit an apprentice in the Fire & Security industry. Studies show that 20% of economic recovery for a business is based on investments in training and development. That is why the government are backing this so heavily!

YOU SAID IT! “DualCom Pro and My Base is definitely the way to go. Great addition to the CSL Group range” Matt Moran (UK Security Systems) – LinkedIn – 12th August

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TEST

PRODUCT TEST

What’s in the box?

Dome module Dome housing Weather cap Additional grommets RJ45 cap installer Audio / alarm cable Video cable Security TR20 Torx key Fixing template

Where an additional camera is needed, system integrators can substitute a Wisenet camera with a PoE Extender camera, and both devices can share the same cable run 12

he XNV-8081RE is from the Wisenet X range and incorporates a PoE extender capability to simplify cabling infrastructure when installing a second camera within 80 metres of an existing position. The dome is based on a 1/2.8” 5MP CMOS sensor with a stated 0.07 Lux colour sensitivity and IR LED monochrome illumination.

The housing has an IP67 environmental rating with IK10 impact resistance for outdoor use.

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Getting started The camera can be powered from a PoE port and has a typical power requirement of 10.2W however, a major benefit of this camera is that it includes an RJ45 PoE output connector that is used to feed an additional camera. This PoE output port can supply up to 12.95W to the extension camera with a cable length of up to 80 metres. For this, the main camera must be supplied from a PoE+ port (IEEE802.3at, Class 4) with a 25.5W capability.

A weather cap is provided for additional protection if required, when wall mounted, this helps protect the dome from rain and provides some sun shielding.

The dome camera is supplied disassembled with the electronic module boxed separately from the housing. This allows the module to be easily workshop configured prior to visiting site.

Hanwha Techwin Wisenet XNV-8081RE

Installation is a straightforward matter with a mounting plate being secured to the ceiling or wall first, and then the camera casing is attached to this. A side aperture is available for conduit feed if required. The cables are fed through the grommets in the casing base with a cap installer to fit over the RJ45 connector to help ease it through. Additional single and dual entry grommets are provided.

Once the housing is in place and the relevant cables fed through, the dome module is fitted and held in place by a strong magnet in the camera module’s base that attaches to a steel plate in the aluminium housing. Three domed lugs ensure firm positioning. A “Pull” loop is in place to ease removal, this makes it very easy to remove the module for removal or insertion of storage devices. The dome cover is then held in place by four captive Torx screws.

A seven-way connector is used for the alarm in/out and Audio in / out feeds and a 2-pole connector is provided for connecting the analogue video output into a test monitor.

If a second camera is connected, it is just fed from the PoE output port and no additional configuration of the main camera is required as the port is enabled by default. Standard RJ45 LED indication is provided on the output port so you can confirm connection and status and that data is flowing.

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Active Deterrence Mini PTZ Alert before things happen The active deterrence outdoor mini PTZ can stop the illegal events immediately which lead to serious consequences.

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EDIT test1 sep20_v9_000_PSI_mar15 24/08/2020 16:42 Page 2

TEST

(continued from p12)

Operation

A very installer friendly ONVIF compliant external dome camera with ease of set-up and an ability to simplify network cabling when retrofitting for additional cameras 14

Once powered up, the camera is initially DHCP enabled so will be given an IP address by your local router or will have a fixed address of 192.168.1.100. Hanwha’s IP Installer program can be used to find cameras on the local subnet and change IP addresses.

Once the IP address is known, this can be used to call up the camera via a browser. At first connection a “strong” password must be entered before continuing.

The initial live screen has options at the top to switch between Live view, Playback (of SD card or NAS) and Setup. Lower icons provide PTZ, Capture, Record, Pixel Count, File Type (AVI or ZIP), Alarm Output, Speaker, Microphone, Audio Play & Stop, Profile Information, Aspect Ratio, Video setup and Full Screen display.

A straightforward Setup menu system allows configuration changes to be made, as usual it is important to remember to “Apply” the changes for many of the settings as it is sometimes necessary to scroll down to see the apply and cancel buttons.

An operating temperature range of -50°C to +60°C is given as long as the start-up temperature is above -35°C. In addition to the bi-directional audio channels, the camera can store and replay up to five messages, stored as WAV files with a total size of 3MB. These can be activated from the Browser or video management system, event triggered or scheduled to suit.

Dual micro SD card slots are provided for local edge storage. These can be up to 512GB each for a total of 1TB edge storage.

Performance At maximum resolution the image is in 4:3 aspect ratio due to the 2616 (H) x 1976 (V) 5MP sensor format but a 2560 x 1440 option is available from a

very wide range of options down to 320 x 240. The Digital PTZ function if enabled, limits the camera to its maximum resolution in either 50 or 60Hz. The camera has a good dynamic range of 120dB. Up to 32 Privacy zones can be placed on the image with solid or mosaic effect (global) and up to 6 colour options per zone.

The 2.4x lens has a zoom range of 3.9 to 9.4mm and is a motorised varifocal. Horizontal viewing angle is from 92.1° (Wide) to 38.7° (Tele) with vertical angle from 67.2° to 29.0°. A mini joystick switch on the camera module chassis allows zoom and focus to be adjusted at the camera location if monitoring the video output.

Browser lens control can be used with precise coarse and fine or a “Simple focus” selection capability once the lens has been initialised. The Simple focus adjustment can be seen to stop down the lens for minimal depth of field during the adjustment phase. Zoom has similar coarse and fine step adjustments.

The 5MP sensor provides excellent image detail and low light sensitivity is very good, supported for zero light levels in monochrome by 4 LED infrared illuminators mounted just below the lens. These have a range of up to 50 metres. A light sensor and configurable delay timing are used to ensure there is no “hunting” as level thresholds are reached.

A good range of detection capabilities are included including Shock, Motion, Tampering, Defocus, Fog and Audio that all have a clear graph display for sensitivity and level setting. Audio can also be classified for detection of a Scream, Gunshot, Explosion and Crashing Glass.

IVA settings include Virtual line and Virtual area with suitable direction, subject size, and timing configuration.

Face detection is included and can be set for a specific area of the scene and subject size.

All detection modes are straightforward to set up and all browser accessed features are supported by good context sensitive Help files.

Conclusion A very installer friendly ONVIF compliant external dome camera with ease of set-up and an ability to simplify network cabling when retrofitting for additional cameras, installing two cameras to a single location or when needing to install an adjacent PoE device such as lighting or PIR detection.

9.5 out of 10 NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff.

The manufacturer had no input in the review or the final result

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EDITOR’S CHOICE

New camera line-up with built-in AI Panasonic has announced the i-PRO X-Series of network security cameras with built in AI capabilities. With its Software Development Kit, the camera range is designed for third party application development that can be tailored to a business customer’s needs. The range includes six new models, with 5MP resolutions available now and 4K resolutions at the end of the year, and indoor and outdoor vandal resistant dome or box configurations.

The two analytics applications available as of now are AI Video Motion Detection (AI-VMD) and Privacy Masking.

The new i-PRO X-Series employ an AI engine with on-board analytics to detect suspicious changes in scenes, automatically adjust image settings of the scene being analysed, and optimise video compression to conserve network bandwidth and server storage capacities. business.panasonic.co.uk/security-solutions/

Platform features open architecture controllers HID Global has announced the HID Aero platform featuring its next generation of open-architecture controllers that increases choice and future-proofs access control investments.

Based on HID’s Mercury hardware, the HID Aero platform speeds development time for access control solution providers by including all required hardware, firmware, software and development tools.

HID Aero enables remote management capabilities with HID readers supporting Open Supervised Device Protocol (OSDP), including its recently announced Signo readers with built-in support. This minimises the need for field inspection and reconfiguration.

The platform also brings to smaller businesses many features generally available only in enterprise-class solutions, including host and controller authentication, encryption to protect keys and threat detection.

The controllers fit in the same footprint as earlier HID VertX controllers and are backward compatible with HID VertX modules to simplify upgrades. hidglobal.com 16

All-in-one tester to simplify CCTV installations

The VueNet all-in-one universal tester (TOOL TSX) aids installers fitting 8MP TVI, 8MP CVI, 8MP AHD and analogue CCTV cameras. The unit has a 5-inch touch screen with a 1920 x 1080 display resolution and a reported 11-hour battery life. The multi-vendor tester works with H.265 and H .264 IP and has Auto HD, which automatically recognises HD coax camera type and resolution, and supports snapshot.

Other features include video record and playback, coaxial PTZ and OSD menu, VGA input - up to 1920 x 1080P 60FPS, HDMI input, Rapid ONVIF for auto log in and display image, create testing report and Wi-Fi connectivity. cctvdirect.co.uk

Three new options with room sensor enclosure range

CamdenBoss has introduced two new sizes to its Room Sensor Enclosure range, with three available size options.

These new enclosures are available in external dimensions: 74x74x25.5mm (Size 2) and 51x51x25.5mm (Size 3), these sit alongside the existing 86x86x25.5mm (Size 1) . All the sizes are available as a vented or solid option and offered in three standard colours: white, black or grey.

The new size 2 features rotation keyhole mounts and four countersunk corner holes, enabling the enclosure to be mounted directly to a wall. Size 3 features two countersunk corner holes for wall mounting with mounting holes featured on the base. camdenboss.com

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EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Enhanced remote access control for smart locks Codelocks WiFi Gateway allows a user to control up to four compatible Codelocks Smart Locks from any WiFi connected mobile device.

WiFi Gateway by Codelocks works in conjunction with the K3 Connect App. Remote smart access control features include locking and unlocking, programming, client management, NetCode generation and more.

Until the arrival of the WiFi Gateway, users would need to control Codelocks Smart Locks individually using the K3 App on a Bluetooth enabled device. The device would therefore need to be within range of each individual lock while performing app functions. WiFi Gateway by Codelocks offers a more convenient way to manage small numbers of smart locks by connecting to them over a WiFi network. codelocks.co.uk/wifi-gateway

ATEX certified cameras now available Eaton is making its Yuhua CCTV range available following certification to ATEX and IECEx standards.

Specifiers can choose from weatherproof and explosion proof, PTZ and fixed camera types and peripherals. The HD IP ONVIF compliant camera stations offer features including 20x to 44x zoom and 2MP to 8MP resolutions. The fixed unit uses a 20x zoom camera block module so that the image can be adjusted remotely in low temperature conditions.

All cameras in the Yuhua range are certified to operate in temperatures ranging from -40ºC to +65ºC and are made from 316L grade stainless steel with IP66 or IP68 ingress protection. eaton.com/yuhua-cctv

NOTE: All technical specifications listed are provided by manufacturers

Monitoring, deterrence and AI camera-based solution TiOC (Three-in-One Camera) is an automated monitoring and surveillance solution from Dahua Technology, offering 24/7 full-colour monitoring, active deterrence and AI – all in one solution.

TiOC’s active deterrence functions comprise a red and blue light, which is more eye-catching in daytime than white light. The light is also visible in dense fog and heavy rain. A speaker delivers more than 110 dB, featuring a deeper-sounding recorded voice with a lower frequency sound. APP Alarm Push provides push alarm notifications in real-time, with one button arming and disarming.

Cameras in the TiOC range provide 5MP or 2MP resolution, with 8MP available soon, housing an F1.0 aperture lens that provides 2.5 times the amount of light compared with F1.6. They feature a built-in ‘warm’ illuminator with illumination distances of 20m (2.8mm) or 30m (3.6mm) and built-in speaker and microphone. The system features eleven pre-recorded announcements or customised recordings, as well as red and blue warning LEDs. dahuasecurity.com/uk

www.psimagazine.co.uk

17

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22/06/2020 08:28:23

EDIT Interview psi sep20_v9_PSI_mar15 23/08/2020 10:05 Page 2

INTERVIEW

Want more intruder business? “It's all about how you present the proposed system and taking the time to highlight the crime figures, letting people know what risks they are taking and providing them with peace of mind and comfort at home�

Do you want to increase your presence in the domestic alarm market? You need to highlight the positives of intruder security says Nick Quigley of HKC he intruder detection alarm system is one of the staple products of the security industry, yet it is not adopted as widely in the domestic market as you might think. We caught up with Nick Quigley, Commercial Director of HKC, to discuss the current state of play in the UK and to find out what installers can do to tap into the domestic market.

T

How has 2020 been for you so far?

We were doing really well up until April when the World fell apart! We were working hard at the time on some new products that we wanted to bring to the market and thankfully the R&D team has continued to work, albeit remotely, and we are now seeing those products

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beginning to launch. For example, we announced our miniature contact last month and we're looking forward to launching our new proximity touch keypad in August in the UK. Looking at the numbers for July, we appear to be back to normal and the figures for August look good too. Plenty of people are asking how long this situation is going to last and if we are seeing a pull through from April or May or actually seeing a real recovery that's going to stick with us. I'm hoping it's the latter because it's been a tough couple of months in Ireland and the UK.

Nick Quigley of HKC talking to PSI in August 2020

There are some well-established names in the UK intruder market so how is HKC going to fit in?

You're right, there is some tough competition for us and recently we have seen some disruptors coming into the market, which I think is going to affect the overall intrusion market, not just in the UK. Our focus has been very much playing in the professional installer market and presenting > 19

EDIT Interview psi sep20_v9_PSI_mar15 23/08/2020 10:05 Page 3

INTERVIEW

(continued from previous page)

them with a solution that is the full toolkit covering all of the elements from fitting the system, training and tech support backup. In addition, our Cloud service gives installers the ability to do full upload/download and allows them to build recurring revenues. So, I’d say we fit into the busy market by targeting only the professional trade and not having product availability online. It’s going solely through traditional distribution routes with a product that boasts ease of connectivity and set-up, either at the customer site or back at the office using the Cloud.

Does the use of security systems differ in the UK compared to Ireland?

There are some differences but not many. The panels that we started off making in Ireland, the SW-10270 and the Quantum 70, are marketed and sold in the UK and have been well accepted.

What we do see that is a little bit different, although it is starting to change in the UK, is that in Ireland there is more of an emphasis on external perimeter inertia sensors for residential security. That focus is not really evident anywhere else but it is beginning to gain a foothold in the UK where we would see a typical "European/US" approach with internal motion sensors and front and back door contacts being the norm; whereas in Ireland, we would have a system that will be much more perimeter inertia based. We do try to get across to our installers in both Ireland and the UK that customers are better off keeping the burglars out rather than knowing when they're in!

“If you look at the penetration of systems in the UK and Ireland we probably have the highest penetration of alarm systems anywhere in the world”

20

In light of this we will probably look into more external perimeter based systems in the next product roadmap (we're currently approaching the end of the current campaign) either with point to point or motion sensors.

It's been estimated that nearly 75 percent of UK houses don't have an intruder system. Why do you think that so few people have an alarm?

I would flip that statistic on its head because if you look at the penetration of systems in the UK and Ireland we probably have the highest penetration of alarm systems anywhere in the world. If you consider the US or Mainland Europe, the penetration is significantly less with some of the research figures I've seen for the US are around the twenty percent penetration mark. We're looking at 30-35% in Ireland and the UK so I think we're on the plus side of the equation rather than highlighting those that don't have a system. I think when you look more closely at the percentage there are lots of people, for example those living in an apartment six or seven storeys up, that will tend not to worry about security as much as someone who has a ground floor front and back door with a driveway up to the house.

How do you think the installers can tap into that market to raise the numbers?

It's all about how you present the proposed system and taking the time to highlight the crime figures, letting people know what risks they are taking and providing them with peace of mind and comfort at home. Along the lines of what I mentioned earlier, talk about the proactive benefits of knowing someone is outside and trying to get in more than having a reactive system that springs to life once they are

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EDIT Interview psi sep20_v9_PSI_mar15 23/08/2020 10:05 Page 4

SMOKE DETECTION

inside. What is most valuable to your customer is their family so it is important for installers to get that message across and make sure that when they come to putting out marketing material for domestic installs to focus on the crime rates and protecting what’s most important, the family.

CCTV has developed rapidly in the last 20 years, but what has been the big intruder innovation in that time?

I've been in the industry a long time and for most of that it didn't really change but I would say the single biggest thing for me has been the migration to IP communications and with it, the innovation of apps and Cloud. I've seen phenomenal change in how our industry grows and it gives installers a good tool to sell a system to a potential owner in showing them features and functionality via an app whereas in the past the choice was either a key switch or a keypad. So, it was very hard to have a product that was appealing to the end user.

I even find when people see me out using the HKC app that they say they didn't know that kind of thing was possible.

I think the migration from analogue to IP has been the single biggest change in my lifetime and it makes the intruder product a little bit sexier and an easier sell as smartphones lend themselves really well to intruder technology.

Some technologies have an app yet you wonder why you would need an app for that particular product, but with an intruder system it really does add benefits.

We've got over 100,000 subscribers on our app now, which is quite phenomenal. In a previous life, I was running Ireland's biggest intruder monitoring and installation company and it took me from 1990 to 2009 to get to

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90,000 professionally monitored accounts. At HKC, our app numbers have gone from zero to 100,000 in less than five years. This bodes well because the next generation of homeowners are going to be very tech savvy and favour the use of smartphones and apps plus it allows them to self-monitor which will appeal to that age group; the older you get the more you want a professionally monitored service with police response.

It's no doubt that technology has made life a lot easier for the alarm installer trying to sell the product and in addition, on the back-end of the app, we've bolted on the ability for installers to manage and grow recurring revenue without needing a separate system.

What is going to be the next trend in the security industry?

It's going to be really interesting to see what happens following the recent news that ADT is partnering with Google and how much more similar convergence we will see in the market particularly with big players like Google and Amazon looking at our industry. I think this shows that we are working in a viable, vibrant industry. I expect to see more deals like this in the future and we'll see more connectivity around the home particularly as technologies become more intelligent. And in that space we're also going to see further convergence between CCTV and intruder with new features such as GPS coming into play as the technology continues to evolve.

“I think the migration from analogue to IP has been the single biggest change in my lifetime and it makes the intruder product a little bit sexier and an easier sell�

21

EDIT Social sep20_v9_000_PSI_may15 23/08/2020 10:22 Page 2

SOCIAL MEDIA

SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

psimagazine

www.psimagazine.co.uk

23

EDIT Business sep20_v9_000_PSI_mar15 24/08/2020 20:19 Page 1

BUSINESS

How to generate more leads In the latest in the series of articles on growing your service business, Jim Rathbone looks at how to generate more leads and increase new business service sales

Set targets for service sales for all outdoor salespeople, ensure the commission scheme rewards sufficiently the sale of service contracts and measure service sales by salesperson

Let us consider three key ways of generating leads and increasing service sales: Ensure the foundations are in place for generating more new service business a. It is vital to develop a service business mindset when the installation activity can be so time consuming, otherwise the focus and persistence is likely to diminish in trying new approaches. b. Test and measure new lead generation methods, so you have the data to decide which to continue, what to stop and what to refine. c. Review your service offerings to see if they need to be refined to meet the market needs, especially in this COVID 19 environment. d. Clearly communicate the benefits of investing in a service contract. e. Clearly articulate why customers should buy from your company and what makes you different from the competition. Give evidence for your service claims using service KPIs, testimonials and case studies. f. Communicate your service offering and capabilities in your sales proposal, website and brochures.

Test online marketing for generating more service leads It is a small minority of installers who have developed proven methods in generating significant leads and sales from online marketing.

There are rewards for those who do this well.

Test Google AdWords as businesses and organisations are searching online for support on

24

the technology vendor products you have expertise in. They are looking for maintenance, upgrade advice and assistance on their existing systems.

They may be disappointed with the support they are getting from their current provider. If you can attract them to your website by effective use of keywords and a relevant dedicated landing page to their search term , you open up the opportunity to resolve their current problems, take over their maintenance contract and sell a contract if one is not in place. This can then lead to new sales opportunities such as system extension, system upgrade, new sites, and referrals etc.

Use email marketing to share developments in new technology, provide informative content on safeguarding people, property and assets and showcase your expertise through case studies.

Develop your capabilities in using social media such as LinkedIn as a lead generation tool. You may wish to trial Navigator to reach your target leads and prospects.

Increase service sales focus Investing in an indoor service salesperson to sell maintenance contracts and service/ small works has proven a very effective way of increasing sales and margins for many of our clients. This dedicated role should ensure that leads receive a quote within 24 hours and there is timely followup by email or phone. New service lead generation methods can be more easily tested and measured. The role should also provide feedback to the engineers on the outcome of the leads that they have provided and regular tips on ways to improve system performance.

Set targets for service sales for all outdoor salespeople, ensure the commission scheme rewards sufficiently the sale of service contracts and measure service sales by salesperson.

Develop key account customers for cross selling other disciplines, taking over new sites and introducing new service offerings.

Developing new methods for generating leads and new business is vital in growing the service business. This involves ensuring the foundations are in place for accelerating service growth, testing online marketing for generating more service leads and increasing service sales focus in the sales team.

Jim Rathbone is the Managing Director of Rathbone Results which supports security installers to increase profits and grow recurring income jim@rathboneresults.com

www.psimagazine.co.uk

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16/06/2020 13:05

EDIT Leasing psi sep20_v9_PSI_mar15 23/08/2020 10:31 Page 2

Selling security after C19

SECURITY

Coming out of lockdown people are still concerned about cash flow so could leasing help you get more projects signed off?

t is an impossible job to predict what is going to happen over the next few months as the lockdown continues to ease (at time of press) and the final stages of Brexit approach, so you can understand why some customers are unsure about signing off on new projects. We spoke to Kevin Spinks, Managing Director at Bft Automation, to discuss the current state of play and to find out more about how leasing technology offers installers a different route to gaining business.

I

What will be the impact of lockdown?

If you listen to the news, all we hear about is more and more layoffs: I think the last figures I heard were almost three quarters of a million since March. The unemployment rate might well top two million, that's 6% of the workforce before the end of the year and obviously it could go further. I hold the view that as unemployment goes up, so does crime with young people getting increasingly frustrated and others turning to crime to help pay the bills.

So we are in a really difficult situation and as a result I expect the number of security projects to increase as unemployment levels rise both in the domestic space as well as across the commercial landscape. From our perspective we had a record sales month in July and I recognise that a lot of that was pent-up demand from during lockdown, I still think that there are many security projects coming about because people are expecting and planning to protect themselves against an increase in crime. People do have a fear of going back to the office environment and this will see companies investing in touchless technology such as facial recognition and temperature control and sensing systems to make workers feel safer, thus bringing new opportunities to the security industry.

businesses saw a dramatic reduction in their revenue stream with many moving from a profit into a loss-making situation. So, although at the start of the year many businesses had planned and made provision for a range of capital investments for a variety of projects, including security, many of these may now be cancelled as the companies try to reduce expenses to recover their profitability. This is where leasing with the ability to spread costs over the lifetime of a project really comes into its own.

It is much easier in today's climate to find for example £340 a month rather than to write out a cheque for £15,000. The project will invariably last for several years, so why pay for it all up front when you can spread the cost and help the P&L this year? To illustrate how this benefits all parties, we were partnering last year with an installer working at a school which had some land that was being used for parking by people attending nearby shops. The school had been thinking about getting a car parking system installed to control the area and raise some money, but believed they could never manage to close their budget with the project funded. Last year was again going to be another year when they didn't have the parking system installed, however the installer suggested leasing and

Kevin Spinks of Bft Automation

“It is much easier in today's climate to find for example £340 a month rather than to write out a cheque for £15,000”

Why is leasing or "hardware as a service" a viable option at the moment?

There are some companies that did very well in lockdown particularly the big internet resellers and the delivery companies, but the majority of

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27

EDIT Leasing psi sep20_v9_PSI_mar15 23/08/2020 10:31 Page 3

SECURITY

(continued from previous page)

within a few meetings the school signed up and the project went ahead. So there you have a project that was never really going to happen being enabled because the installer showed the customer a way to spread the cost of the project over several years.

Which sectors and technologies lend themselves particularly well to leasing?

To be honest I think all security projects are viable. I think there is a common misconception that says you can only really lease something that's a hundred percent a recoverable asset, so that in the event of a default in payment the finance company is able to secure the asset and get some value back from the deal, but that really isn't the case. If you consider car leasing, which is something we are familiar with, some cars are sold under a lease with maintenance so you are not just funding the car itself, you are also funding the maintenance of the car. That's a big portion of the cost of what's being funded.

So I think any project can be funded with leasing.

What is perhaps most interesting from our perspective is where customers are looking to fund things like parking systems because with a parking system, you're selling a revenue generating device. We have actually worked with installers who have managed to put forward a proposal for a parking system under a lease where the customer clears a profit from Month One because of the income generated by the parking system.

Has the lockdown affected product supply?

No, I think that following the Brexit debacle all manufacturers of technology like security products increased their stock holding. We certainly ramped up on our product supply and still have an excess due to those plans and preparations. The problem is, however, nobody can predict the future now. I don't think anybody has got any idea what's going to happen in relation to the trade war between China and the US and even on a much smaller scale, it only takes one component or sub-assembly supplier to go under to impact the production of a

“What is perhaps most interesting from our perspective is where customers are looking to fund things like parking systems because you're selling a revenue generating device�

28

particular system. Unfortunately I don't think anybody can say we will never have a problem, but I think we can all mitigate against the potential problems that might exist and I think the next challenge is going to happen at the turn of the year when we finally exit from Europe, but planning for worst case scenarios will prevent disaster.

Do you have any advice for installers returning to work?

That's a tough question, but I think that going forward there's going to be sufficient work around to enable installers to pick and choose what I refer to as the right kind of customer - the ones who they can work well with, rather than those when you regret taking the business. The second thing I'd say is the focus on payment. I don't think letting people run accounts for 90 or 120 days is acceptable and in this scenario leasing may well be an advantage. The leasing company that some of our installers work with get paid in three days of completing the job so they actually get paid before they have to pay their suppliers, something that is almost unheard of!

As there is going to be a lot more competition in the future with more people chasing the same kinds of business I would advise that installers upgrade their selling skills rather than just quote for a job and try to really understand what the driving force is behind the job and show the customer as much value as possible. Again, one of those elements of value-add is showing customers an alternative way to fund the projects just to make the offer different from those simply quoting a price.

How do you think we're going to look back on this period?

Hopefully we'll look back at this time having been vaccinated and having lost the masks that we wear today! The problem is that nobody can predict with any surety what the environment is going to be like in 2021 as there are so many factors that can create either a really positive or negative environment. If I were a betting man though, having entered a recession and recognising that unemployment is likely to go up in the next twelve months I expect crime will increase and I think the number of security projects in the marketplace will also increase and on that basis, I'm looking forward quite positively at the next twelve months, as are many of my customers.

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EDIT Inside Story Sep20_v9_000_PSI_mar15 23/08/2020 10:41 Page 1

INSIDE STORY - SMART R

Easily extending PoE transmission video surveillance division of Smart R Distribution, to explain more about the benefits of the company’s PoE Ethernet extenders and what they are able to do:

As the amount of data being captured by cameras is on the rise with higher resolution technology coming to the market, the requirement to transmit the information over longer distances without causing bandwidth problems needs addressing. Here we look at a simple solution In brief • The PoE Ethernet extenders support the transmission of video data over up to 1,000 metres.

• Up to 200Mbps physical bandwidth • Support for PoE up to 500m • Support for Power over Cabling (PoC) technology • Equipped with communication channel dynamic adjustment and error correction coding technology

arlier this year, we revealed how the scope of the video surveillance system at New Cross Hospital in Wolverhampton had, as a consequence of COVID-19, needed to be expanded to cover some new buildings which had quickly been erected to increase the capacity of sensitive areas.

The challenge for Derby-based JKE Security, the systems integrator who were tasked to install a new 4K camera, was how to do so in a location over 300 metres from the hospital’s control room, without the cost and disruption of laying the network cabling needed to transmit the images captured by higher resolution IP cameras.

We were able to report technology had come to the rescue in the form of Smart R 602POE-2P PoE Ethernet extender, the use of which meant that the 4K images could be transmitted to a control room over the hospital’s existing coaxial cabling.

Often, case studies of video surveillance installations tend to focus on the technology packed into the cameras. On this occasion, the success of the project was down to a behind the scenes piece of kit which negated the need to dig up a road to run a new cable from camera’s location and the control room.

PSI decided to take a closer look at the device which saved the day and we asked Simon Shawley, Business Development Manager for the

E

Installers who search the Internet will find there is no shortage of manufacturers offering PoE Ethernet extenders, but to avoid any hassle it makes sense to utilise a device which has been designed to cope with the specific demands of a video surveillance system 30

What is different about the PoE extenders?

Installers who search the Internet will find there is no shortage of manufacturers offering PoE Ethernet extenders, but to avoid any hassle it makes sense to utilise a device which has been designed to cope with the specific demands of a video surveillance system. In this respect, the single port 602POE-2P deployed at the hospital and our four port 601POE PoE, which facilitates the transmission of video data captured by up to four cameras, have been developed in direct response from customers who wanted a true plug and play solution which could cope with high speed transmission of images captured by bandwidth hungry IP cameras.

By offering PoE support, these devices offer the added bonus of the connected cameras being powered via the two-wire cabling, negating the need to install power points at each camera location.

What cabling is required for the technology to work?

The 602POE-2P and 601POE will support the transmission of data over virtually any two-wire cabling, including Cat5, coax, telephone lines and power lines. Each has master and slave units which are connected to either end of the cabling.

Why would a project need extenders?

Adding little to the total cost of a video surveillance system, PoE Ethernet extenders are primarily intended to help bridge the gap when your customers are looking to expand an existing system or migrate from an existing analogue CCTV system and take advantage of the benefits offered

by IP cameras.

In many situations, they can simply be a problem solver. A requirement to upgrade cameras in lifts as a good example of this, with existing two-wire cabling connected to the PoE Ethernet extenders being sufficient to support new higher definition IP cameras installed in place of older generation analogue CCTV cameras.

To be honest, these simple, easy to install and commission devices are perhaps unsung heroes within our industry and yet their ability to contribute to the effectiveness of a video surveillance system and other applications, should not be underestimated.

www.psimagazine.co.uk

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Empty threats waste time and missed threats could have disastrous consequences.

For enhanced security, it makes sense to bring the power of two technologies together.

Our intelligent sensors can detect without being influenced by light or weather conditions and integrate with video systems to provide visual verification. Because vision can’t do it all, it makes sense to have sensor-led visual verification.

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EDIT awards pages Aug20_v9_000_PSI_apr14 23/08/2020 13:15 Page 2

PREMIER AWARDS 2020

NOW IT’S TIME TO VOTE! ver the last few months we asked you to tell us which products and suppliers were worthy of recognition as the best that the industry has to offer. Features, benefits, ease of installation and best service are all factors in the reasons why the following entries were nominated, but as to who the final winner in each of the categories is comes down to the online votes cast by the industry.

Take the time to look at all of the entries then visit our website (www.psimagazine.co.uk) to cast your votes for your favourites. Final date for voting is September 21st so be sure to make your selections by then. So here are the finalists for the PSi Premier Awards 2020:

O

The nominations are in and collated so we’re now able to announce the finalists in this year’s PSi Premier Awards campaign. Who will be victorious in 2020? It’s all down to YOU to pick the winners in each category…

Hikvision - Panovu

CCTV PRODUCT OF THE YEAR 2020 AXIS - Q6125-LE A PTZ with built-in Optimised IR enabling unobtrusive surveillance, the Q6125-LE can see as much as 20° above the horizon with the same sharp image quality as below the horizon.

Bosch – NDE-3503-AL The Flexidome IP 3000i IR is built for 24/7 performance, with a range of surveillance features, including Essential Video Analytics, and is designed for easy installation. The compact and minimalist design provides installation flexibility with various mounting options.

Dahua - IPC-HDW4431EMP The 4MP IR Eyeball Network Camera features H.265&H.264 triple-stream encoding, 25/30fps@4M(2688×1520) with a 2.8mm fixed lens (3.6mm,6mm optional), built-in mic, max. IR LEDs Length of 50m and Micro SD memory, IP67, PoE.

Hanwha Techwin Europe - Wisenet PNM-9085RQZ The 20MP IR PTRZ Multi-directional Camera supports remote PTRZ (Pan, tilt, rotate and zoom) setup, saving installers time and effort of making adjustments on a ladder to change the setting.

Each lens and its IR sensors move together when users control the lenses.

Hikvision’s PanoVu Series cameras capture panoramic images via multiple sensors, rendering 180° or 360° imaging with real-time ultra-HD resolution. The integrated design of panoramic and PTZ cameras offers fast detail positioning over panoramic areas.

Honeywell – 30 Series With a 50-metre Smart IR LED range, a camera resolution of up to 5MP, and secure stream video encryption, the 30 Series benefits small-tomedium businesses (SMB) and entry-level enterprises that want to reduce their liability cost and their total cost of ownership.

IDIS – AI in the Box IDIS’s Deep Learning Engine, which powers the DV-2116 AI in the Box solution, can recognise potentially significant movements and characteristics of people and vehicles, while ignoring activity that isn’t relevant.

Panasonic - U-Series The range includes cameras with dome and bullet designs, varifocal and fixed lens options, Full HD and 4MP, along with vandal resistant and weather-proofed designs for outdoor models. The U-Series uses H.265 compression and smart coding.

QVIS –Viper IP Bullet The 2MP camera with 2.8mm fixed lens boasts 1020m IR night view distance and is PoE supported.

The unit is rated IP67 and is made with a metal housing and a sealed camera module to ensure maximum durability.

Uniview – 4K with Audio The Uniview UIPC3638SR3-DPZ 4K autofocus IP turret camera has a built-in microphone allowing users to see and hear during live view and playback. For maximum security you can utilise Smart Analytic features via a mobile app.

www.psimagazine.co.uk

Vote now at: www.psimagazine.co.uk

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EDIT awards pages Aug20_v9_000_PSI_apr14 23/08/2020 13:15 Page 3

PREMIER AWARDS 2020

SOFTWARE/ANALYTICS PRODUCT 2020 BT Redcare – Ultimate

Facewatch – Facewatch

Ultimate uses a private IP connection on the network and comes with a backup, powered by two 4G SIMs. There’s battery backup in the alarm panel to keep things running, even in a power cut. Enhanced monitoring means experts will know about any problems with your connection in just 90 seconds.

Facewatch’s cloud-based facial recognition security system safeguards businesses against crime. The facial recognition technology sends instant alerts when subjects of interest enter a business premises. It is the only shared national facial recognition watchlist.

Paxton – Net2 Milestone – XProtect Professional+ XProtect Professional+ is IP VMS designed for mid-sized businesses, supporting an unrestricted number of cameras, devices and servers. Including multi-layered maps and full alarm management capabilities operators have a complete overview of the entire installation making it the ideal choice for institutions such as schools, retail chains, and production plants.

Designed to make the management of any building very simple, Net2 is a networked access control system. It can be administered using one or more PCs and can be monitored and managed from a central location. It is a complete solution that encompasses wireless and door entry.

CSL – My Base My Base allows installers to take full control of their entire signalling base by receiving live updates of triggered events, the ability to inspect the current signal strength of any device on each available path. Finally, configuring and updating your device is as simple as a few clicks and can be done remotely.

Design Automator – Design Automator Design Automator is a Software as a Service (SaaS) solution for the security systems industry that automates the engineering process, eliminates human error and delivers system wide consistency, whilst saving both time and money. The solution can be applied to new installations, system upgrades, system migrations and data unification activities.

RISCO – RISCO Cloud The predominant role of the RISCO Cloud is to handle and manage communications between security systems installed in the homes and businesses of subscribers and multiple alarm monitoring service providers. RISCO Cloud enables the security system to be programmed and controlled via a number of web-based applications and utilities.

Texecom – Texecom Cloud Texecom Cloud’s built-in remote maintenance and Health Check services automate and record the maintenance process, making it easy for installers to offer maintenance contracts and saving unnecessary site visits – adding recurring value to end users and saving installation companies time and money.

Videcon – Deep Learning Plus Hanwha – Face Mask Detection app

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Wearing a mask is part of the protection against the spread of COVID-19 and has been adopted as a precautionary measure in many workplaces. Individuals not following company policy can be detected using video analytics onboard the Wisenet X Series cameras.

DLVA provides a far more accurate approach to filtering out false alarms than motion detection and traditional video analytics. Instead of simply looking for changes in pixel values, DLVA utilises multi-layer, neural network algorithms to effectively learn the object's profile. It then uses a combination of pixel values, edges, vector shapes and a host of other visual elements to recognise the object as a person, vehicle or animal.

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PREMIER AWARDS 2020

TECHNOLOGICAL INNOVATION OF THE YEAR 2020 Arcules – XProtect Hybrid VMS Arcules-XProtect integrates cloud-based VSaaS with Milestone XProtect hybrid on-premise video management software (VMS) to deliver a solution for organisations looking to centralise their dispersed video surveillance operation.

CSL – Router CSL Router offers instant 4G connectivity for CCTV, HVAC, EAS, access control, payment terminals and more. The range includes single and dual SIM options. Both send data via 4G, providing an instant, encrypted connection to the internet on sites where wired broadband is unavailable, impractical or slow.

Secure Logiq – HD Surveillance Servers The HD Surveillance Servers have been optimised to handle multiple streams of HD video data.

Secure Logiq has worked with VMS manufacturers to remove the limitations traditionally restricting server throughput creating the most powerful HD surveillance servers available.

DSC – Iotega Iotega is an all-in-one smart security and home automation platform for residential and small commercial properties. It provides customers with the security along with the freedom to add smart home devices, according to their preferences.

HID Global – HID Real Time Location Services HID Location Services is a location engine powered by a Bluetooth to Wi-Fi network, delivering location-aware data to address people, high-valued assets and equipment applications under a single IoT umbrella.

Honeywell – MAXPRO Cloud Powered by Microsoft Azure, MAXPRO Cloud is a smart, flexible, scalable technology representing one of the first innovations from Honeywell's connected buildings platform, designed to drive business efficiencies and empower SMBs to work smarter.

Security & Safety Things – Open IoT platform Security & Safety Things connects the ecosystem of camera manufacturers, developers, integrators and customers through a platform; an open OS for smart security cameras based on the Android Open Source Project (AOSP) that runs on any compatible camera.

TRENDnet – 18-Port Gigabit PoE+ Smart Surveillance Switch The TPE-3018LS switch is designed to simplify the installation and management of surveillance networks. These ONVIF switch is optimised for the surveillance industry; surveillance mode provides a graphical dashboard interface with detailed information about the switch and each connected PoE device.

MaxxOne – M1P-IPC-080 A combination test unit for both analogue and IP CCTV systems. Its touch-screen control allows selection of a wide range of functions such as camera testing and set up, wireless network signal strength monitoring and multi-meter functions all in one compact unit.

Seagate – SkyHawk AI Designed for AI Surveillance, the drive supports up to 64 HD cameras and 32 additional AI streams with capacities up to 16TB. The HDDs deliver zero dropped frames with ImagePerfect AI and boast workload rates at 550TB/yr for high reliability.

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Distinctive protection.

Customise your StreetSiren DoubleDeck.

Design can include your company logo and contact information.

Protected from dust and rain

Wireless

Bright lights attract attention of the passerby

Adjustable volume 85 to 113 dB

For more information on the StreetSiren DoubleDeck and Branded Faceplates get in touch: +44 (0)29 2064 1509 | sales@oprema.co.uk | oprema.co.uk

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PREMIER AWARDS 2020

INTRUDER PRODUCT OF THE YEAR 2020 Ajax – MotionCam MotionCam is an electro-optical combined radio channel security detector with a photo camera that takes a series of photos following the instant motion alarm for an accurate situation appraisal.

Honeywell – MAXPRO Intrusion Galaxy Dimension, Galaxy Flex and Galaxy FLEX+ are now integrated with MAXPRO Cloud, a fully integrated access control, intrusion and video security as a service platform. Users can manage their security system from anywhere at any time via a web browser or app.

Optex – Bridge The Bridge provides a visual verification solution for monitoring stations /ARCs that is hosted in the Cloud. It is an IP device that connects CCTV cameras to monitored intrusion alarm panels and sends a video stream to the Visual Monitoring Portal.

RISCO – VUpoint NVR VUpoint NVR delivers the integration of a professional intruder security system with plug and play video verification, live view and recording – combined into one app through the RISCO Cloud platform.

Orisec – W-CP-40T The wireless touchscreen 40-zone standalone alarm panel is Grade 2 and has up to ten on board zones and up to five panel outputs. The integrated touch keypad has NFC proximity tag support and an integrated wireless expander with an integrated two-button personal alarm.

Pyronix – Enforcer V10 with ProControl+ The Enforcer V10 detects, communicates, interacts and raises the alarm in more ways than before. ProControl+ is the smart device app for providing users with control over their properties and can be used for standalone security or video systems, as well as fully integrated solutions with the range of Pyronix Full-HD Wi-Fi cameras and Hikvision video devices.

Satel – Slim Line PIRs The units provide a detection area with dimensions up to 20 m x 24 m and 90° viewing angle. Slim Line detectors dynamically adjust the motion detection algorithm to changes in ambient temperature, so these changes do not affect the effectiveness of the detectors.

Texecom – Impaq S Series Shock Sensors The new Impaq S Series reportedly provides a step change in shock detection performance, with VIBER Accelerometer Technology providing a high level of accuracy for vibration detection compared to piezoelectric technology.

Vanderbilt – SPC Connect 3.0 The latest version of SPC Connect, the remotely managed, cloud-based, intrusion detection solution, includes an entirely reworked user interface and focuses on more intuitive user operations giving installers an overview of the installed SPC systems out in the field.

Visonic – Powermaster 30 G2 PowerMaster-30 G2 is a professional wireless security alarm system. PowerG combines several field-proven wireless technologies like those used in cellular networks and Bluetooth with the reliable AES encryption method.

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t r a sm

NOW SUPPLYING SMART HOME TECH dvs.co.uk

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PREMIER AWARDS 2020

ACCESS CONTROL PRODUCT 2020 Assa Abloy – SmartAir With intuitive management software, managers control, identify and update exactly who can open every door. They get an instant overview of their site’s security status. The user-friendly interface is accessible from almost any standard PC, tablet or smartphone.

HID – Signo Readers HID Signo Readers are designed to transcend the traditional approach of securing doors by being connected and managed in a modern, distributed ecosystem. This functionality empowers access control systems to dynamically respond as new needs, configurations, or threats arise.

Hikvision – Face Recognition Terminal Hikvision’s face recognition terminals are embedded with deep-learning algorithms for access control and office scenarios for improving building operations, workforce management and safety operations. Three face recognition terminal models are available, each featuring algorithms resulting in fewer transmission delays and a reduced load on backend components.

Honeywell – OmniAssure The Honeywell OmniAssure 2.0 XS Smart readers are a range of access control readers for reading high frequency 13.56 MHz credentials.

OmniAssure 2.0 XS readers come with and without PIN keypad, with software controlled interface for Wiegand, Clock and Data, TTL and RS485.

Inner Range – Inception Inception is an integrated access control and security alarm system with a design edge that sets it apart from the pack. With web-based software built directly into the main system controller, the Inception system is easy to access using a web browser on a computer, tablet or smartphone.

Keri Systems – NXT NXT is Keri's newest access control platform providing system flexibility, ease of use and cost effectiveness. Utilising true peer to peer Ethernet communications for networking between controllers and software, the system has eliminated the single point of failure prevalent in some other access control systems.

Pacom – 8003 The Pacom 8003 is an intelligent IP-enabled hybrid controller that provides intrusion detection and access control for up to eight doors. The 8003 is built using Pacom-Edge technology, which represents a new family of devices enabling advanced security capabilities across an organisation’s Ethernet backbone.

Paxton – Paxton10 Access control and IP cameras regularly co-exist in the same buildings yet are rarely integrated due to the complexity. Paxton10 combines both technologies to remove the complexity and deliver the benefits of an integrated solution.

RBH – Axiom X Bringing together different aspects of security management can be challenging. Axiom stands up to the challenge by combining access control and alarm monitoring with video, building management automation, asset tracking, guard tour and visitor management, and more security functions into an elegant and versatile security management solution.

Vanderbilt – Bluetooth Low Energy Reader BLE readers consist of a contactless door release button with virtual credentials available through an ACT Enterprise license, and a free end-user app.

The BLE readers aim to give a unique user experience with four identification modes for easy management: “Shake to Go”, “Show to Go”, “Manual Button Mode”, and “Hands Free Mode”.

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Watch our video

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PREMIER AWARDS 2020

DISTRIBUTOR OF THE YEAR 2020 Norbain

ADI Global ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. With more than 200 worldwide locations each product division has its own team of product specialists.

Norbain is a specialist security distributor of both IP and analogue technologies, boasting over £10 million stockholding of industry-leading brands – together with a guaranteed 98% availability of its catalogue lines. Norbain is also known as the home of the Vista technology brand.

CCTVdirect

Oprema

CCTVdirect started its journey back in 2007 and has since become one of Europe’s leading CCTV and security distributors.

Always researching new solutions and developing its customer offering, the company prides itself on its hand-picked team, from technical specialists to industry-leading account managers.

Oprema is a multi-brand distributor of CCTV, fire alarm systems, access control, intruder alarm and data products to the trade. The company is listed as one of the fastest growing Welsh companies and strives to help customers through the provision of training, access to an expert technical team and design of bespoke solutions.

COP Security

Quality Essential Distribution

COP has over 24 years of trading experience. Its efficient warehouse holds £4 million stock and is run with complete stock rotation. A dedicated warehouse team builds and tests all products before shipping to keep out-of-box failures amongst the lowest in the industry.

Since establishment in 1997, Quality Essential Distribution has been supplying and distributing a diverse range of security consumables and equipment to the European security market and over the past 23 years has grown considerably and continues to do so.

DVS

Smart R Distribution

Formed in 2003, DVS has quickly established itself as one of Europe’s most successful multi-brand distributors of electronic surveillance products. A fast paced and energetic organisation, DVS reportedly holds the largest stock of Hikvision's 4K cameras in the UK and boasts a Hikvision training academy.

Smart R Distribution is the dynamic name in the world of access control and smart building technology. Bringing a breath of fresh air to the distribution and supply of everything required for today's smart building. Smart R Distribution is not a general supplier but is a multi-disciplined, specialist distributor.

Dynamic CCTV

System Q

Trade only distributor Dynamic CCTV was established in December 1994 with the aim of reducing the prices charged for CCTV equipment at the time. Now in its 26th year of business the company has been so successful it has relocated to larger premise no less than four times.

EET Europarts EET Europarts is part of the EET Group, founded in 1986 and today one of Europe´s leading distributors within IT, security and surveillance, home entertainment and lifestyle electronics. EET Group has 28 sales offices with activities in 26 countries in Europe, employing approximately 500 employees.

System Q is a UK distributor and manufacturer of CCTV equipment. Its customer base is truly global with over 15,000 customers in the UK and overseas, with some as far away as Australia. The company aims to serve the interests of the CCTV installer, only supporting those that install CCTV as their main sector of business.

Videcon Videcon is a trade-only distributor of security products and services.

Trading since 1995, Videcon’s expertise encompasses all aspects of security distribution from products to training and aftercare service. It is the home of the Concept Pro CCTV brand comprising security products for IP, AHD and traditional analogue CCTV platforms.

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EDIT awards pages Aug20_v9_000_PSI_apr14 23/08/2020 13:24 Page 8

MANUFACTURER/DISTRIBUTOR TRAINING AWARD 2020

Abloy Academy

Paxton Installer Training

The high performance of products can only be realised by the abilities of the people who install them. The Abloy Academy was developed to provide training of the highest standard and give reassurance to clients of installer competence and specialist product understanding. The Academy offers dedicated facilities covering presentations, education and hands-on practical training.

Free training from Paxton includes installation techniques and fault finding as well as useful information regarding the administration and use of systems. All courses are available at the Paxton Technology Centre, located next to the Brighton head office. Net2 training can also be provided at the installer’s premises (UK mainland only) when there are four or more installers being trained.

CCTVdirect Uniview IP Academy

Pyronix Training

As the largest UK distributor of UNV IP solutions, CCTVdirect offers in house training on UNV products. Training courses offer a hands-on practical training programme to get to know the products and keep up to date with the software.

Courses are strictly for CCTV installers.

DVS Delivering Knowledge Academy The Delivering Knowledge Academy was established to provide customers with an intimate CCTV training experience with the goal of familiarising attendees with installing and managing the latest security technology on the market. Our full day courses offer a mixture of classroom based theory and hands on practical work.

In a new award category for 2020, we want to know which training scheme run by a manufacturer or distributor has impressed you the most and helped improve your product knowledge

Training options, including face to face, online and office based, are designed for professional installers who want to understand Pyronix products, technology and the latest innovations, whilst learning how to efficiently install and program them. Starting with training is an easy way to build confidence with products when recommending them to customers. Certificates are available for all types of training.

RISCO University The RISCO University was established with the intention of providing RISCO professionals with a one-stop shop to acquire the necessary professional skills to stay ahead of the curve.

Upgrade skills conveniently – anytime, anywhere.

Texecom Academy Hikvision HCSA Course For those looking to become an authorised Hikvision installer, the entry level HCSA Course is the one to attend. This course has been developed to help individuals and companies improve their competence and skills in a professional and skilled manner. The HCSA course teaches installers how to set up, install and operate Hikvision cameras.

Oprema Almanac Almanac is an online series of videos compiled by experts at Oprema which review different surveillance and intruder technologies and explains how they work and are installed. There are also on the spot reports from trade shows and company visits.

www.psimagazine.co.uk

Texecom Academy has been created to think differently about security, to redefine what it means to be a ‘security professional’, and to provide the skills, tools and mindset that will define the future of security – for your customers and for your business.

GS Yuasa Academy The GS Yuasa Academy has been designed to provide technical training and assessed accreditation for GS and Yuasa battery users including workshop technicians, distributors and colleges. With engaging presenters and learning pathways tailored to individual job roles, the academy is designed to make battery learning fun and easy to follow.

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REVIEWS

CCTV – TRIED & TESTED An overview of some of the products we have featured in PSI independent test reports. This month we highlight recent CCTV reviews; products are listed in no particular order. As always, manufacturers and distributors have no input in the test reports or results Bosch – Flexidome NDE-3503-AL

Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of 30°C to +50°C. Review: A very capable dome camera with a wide range of configuration options.

IDIS – DC-Y3C14WRX This is a 360° dome IP camera with built-in infrared illumination. It supports two-way audio, alarm input and outputs and a range of viewing modes.

Review: This is a well-built 360° camera with some very flexible display modes. For maximum benefit it would ideally be used with an IDIS NVR or front end but works well with the supplied software or Web viewer.

Concept Pro – CP-HSD20-AHD This Concept Pro IP66 IK10 rated speed-dome is based on the Starvis 1/2.8” CMOS sensor, giving a 2MP (1920 x 1080p) image with a 20x zoom lens and in-built infrared illuminators with a stated range of up to 150 metres. A 30x zoom version is also available. The camera provides outputs for all the main analogue HD formats such as AHD, CVI, TVI along with the digital over coax SDI standard.

Review: An interesting highly sensitive HD speed dome that gives a potentially easy route to changing from analogue HD to IP based viewing and control, compatible with all key analogue HD systems. Some of the camera’s core configuration options are not currently accessible via the browser but possibly may be included in a future firmware version.

Optio - OPA4ED28V12IRG

The OPA4ED28V12IRG camera is an IP67 rated, 4 Megapixel (2560H x 1440V) Eyeball style analogue camera with a varifocal 2.7mm to 12mm lens. It consists of an aluminium body and mount available in a dark grey or white finish. Optio products form a subset of the Vista range.

Review: Working with all of the key analogue HD formats and providing up to 4MP resolution this camera is relatively simple to install and set up. When combined with a compatible recorder, this camera allows simple and cost-effective upgrades for legacy analogue systems using coaxial cabling.

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SMOKE DETECTION

Hikvision – DS-2CD4A26FWD This camera is a high-end outdoor bullet camera identified as part of Hikvision’s DarkFighter range. The camera offers very high sensitivity and 1920 x 1080p HD performance with pre-installed firmware to provide video analytic functions. These can be selected from options including Audio Exception, Defocus, Scene Change, Face, Line Crossing, Intrusion, Region Entrance, Region Exiting, Unattended Baggage and Object Removal Detection.

Review: The wide range of detection methods mean that this camera can fulfil the majority of current security video tasks. Its builtin Infrared illuminator range and high sensitivity provide very good image quality even in challenging conditions.

Tyco – Illustra Flex IFS02P6INWIT This Indoor HD PTZ dome is from the Illustra Flex range and has a 30 times optical and 12 times digital zoom range with IR illumination up to 25 metres. An external variant has IR support to 150 metres.

Review: A very well constructed PTZ camera unit with straightforward connection and configuration. Some minor issues encountered with setup functions and lens performance but overall, good image quality and extended zoom range.

Hanwha Techwin – Wisenet PNM-9320VQP The Wisenet PNM-9320VQP is a relatively large assembly that can house up to 4 fixed camera modules for wide area coverage and with a PTZ camera beneath fitted with a 32x zoom lens of 4.44mm to 142.6mm. The wide range of fixed camera modules means that the camera can cover a full 360° field of view or 4 specific narrower views to suit the surveillance requirement.

Review: An interesting device to provide wide area surveillance with PTZ support for close-up or automated tracking of subjects. The single network connection means that an existing network camera can be upgraded to a multiview capability without the need for additional network hardware.

Dahua - DH-SDT-5X225-2F-WA-0600 The DH-SDT-5X225-2F-WA-0600 is promoted as a 2MP Starlight IR Dual PTZ external network camera. It is from the Dahua WizMind range and is based on 2 x 1/2.8” CMOS sensors, one with a wide angle view and one with a 25x optical zoom lens. “Deep Learning algorithms” are used to support detection functions such as smart tracking of vehicles or humans with automatic filtering of false alarms. .

Review: An interesting ONVIF compliant dome with high sensitivity and capable of tracking subjects while still maintaining an overview of the scene of interest. Good differentiation of targets to track humans and/or vehicles while preventing false alarms.

Uniview - IPC2325EBR5-DUPZ Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°.

Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this.

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Access Control

Intruder Alarm

Automation

Multiple Devices

No Software Required

Easy Setup with Checklist Prompts

Send IP Alarms via Multipath-IP Network

INTEGRATED ACCESS SECURITY POWERFUL WEB BASED CONTROLLER T: +44 845 470 5000 |

E: ireurope@innerrange.co.uk

innerrange.co.uk

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together raising standards

Meet the installer What would be a typical project for you?

As a sub-contractor on a new build site we would normally be responsible for installing the access control, door entry, fire and CCTV systems. In this respect, we have extensive experience of working closely with construction companies, consulting engineers and M&E contractors and we have established a reputation for a ‘no problem’ approach to the logistical and time demands of working in new build environments.

Do you have any 'go to' technology?

Most of our projects involve a tender process and the systems to be installed have been prespecified. When we do have the opportunity to work directly with an end-user, we always take into account the client’s operational requirements before offering objective advice on the best combination of products to meet their specific needs. As you would expect from an independent system, we are ‘device agnostic’ when it comes to recommending products. We are nevertheless pleased to be approved installers for BPT door entry, BFT and FAAC gate solutions, Honeywell Gent fire systems and for the Genetec Security Centre software platform which we put to good use when we are involved in large scale integrated security projects.

What is the best thing about working in security?

Working with like-minded people who share my passion for creating safe space. In addition to all the highly professional people within the supply chain who I interact with, I am extremely proud of the 50 plus strong team we have built at WLS. Every member of the team appreciates the key to

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Security life with Jeremy Ewen of WLS in South East London

Name: Jeremy Ewen Job title: Managing Director Time in security/fire: 40+ years Company: WLS Location: South East London Areas of expertise: Fire, CCTV, access control, gates, barriers and bollards Accreditations: NSI Gold approved, ISO 9001, ISO 14001, BAFE, Safe Contractor

success is to offer our clients the highest possible levels of pre and post-sales support and I get great satisfaction from customers regularly telling me that it’s our people which sets us apart from our competitors.

Is third party accreditation beneficial?

Yes. We are NSI Gold approved for Fire & Security, which opens doors, excuse the pun! We are also accredited by various organisations relating to the construction industry.

Do you think there is a skills shortage in the industry?

Recruiting top-flight gate automation engineers has proved to be difficult. Otherwise, I feel currently we have the best team we have ever had. I have a policy of only recruiting engineers and technicians of the highest calibre and I also put maximum effort into creating a motivating and rewarding environment for them to work within.

This result has been that I have rarely had to replace anyone.

“In addition to all the highly professional people within the supply chain who I interact with, I am extremely proud of the 50 plus strong team we have built at WLS”

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together raising standards (continued from previous page)

“I am confident that as a team we can cope with virtually anything the world can throw at us”

Are there any common requests from customers that give you problems?

Over the last 37 years, I think I have had to deal with every potential problem which could delay or hinder the successful completion of a project and I am confident therefore that as a team we can cope with virtually anything the world can throw at us. COVID-19 is a very good example of this.

However, it still remains a challenge for us when a number of projects are close to being completed at the same time and different customers expect our engineers to be on site on the same day.

What is the industry’s biggest myth?

That home automation is an easy extension to a security company’s portfolio. It isn’t.

What impact has smart/home automation had on your business?

Very little. It is very much a case of ‘horses for courses’ and we leave home automation to the home automation experts.

What would make your job easier?

Having an all-embracing piece of software to run every function of the business.

What is your ultimate/fantasy electronic security/fire product?

A 50,000 volt, live, electric fence linked to a facial recognition system.

What advice would you give to a younger version of yourself?

Go and learn the industry at someone else’s expense! Apart from that tongue in cheek advice, I would recommend they should definitely look to progress a career within the electronic security industry. Like those involved with births and deaths, we will always be necessary as there is no sign that the criminal fraternity is planning to retire within the near future. It is also a very exciting time for our industry with advances in technology allowing us to help customers achieve much more from their security systems.

Will England ever win the football World Cup again?

Yes, definitely. If only I knew when!

If you won £25,000 what would you do with the money?

Buy a classic motorbike.

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How to Welcome Children back to School in a COVID Secure way Aiphone WAVE Solution

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CM

COVID Secure Procedure:

MY

CY

MY

K

• Stagger Drop offs and Pick up times • Wave for Touchless Calling • Call Transfers while staffing levels are fluid • Keep Social Distance by Call Forwarding • Bell Schedule ensures Keeping to Groups • Stay Alert Building Security Systems during reduced occupancy: • Confirm Visitor with clear Audio and Video • Robust & Weather Resistant • School Security Lockdown System • Interact with CCTV & Alarm Systems For more Aiphone solutions visit www.Aiphone.co.uk or email us on info@aiphone.co.uk or contact us on 0207 507 6250

EDIT Open Door aug20_v9_PSI_may15 23/08/2020 11:45 Page 1

Open Door IDIS Center VMS boasts new features and functions

IDIS has further enhanced its IDIS Center VMS, adding new features and functions targeted at small to mid-sized enterprises, and multi-site customers.

Organisations can build powerful centralised monitoring solutions, quickly and easily, when implementing IDIS Center together with the wide selection of IDIS DirectIP® cameras and powerful NVRs. These deliver customer lifecycle savings of 50% or more compared with server-based solutions, thanks to reduced installation time, no upfront or ongoing license fees, easier maintenance and the industry-beating IDIS Ultimate Warranty.

Important new features now included with the cost-free, license-free IDIS Center VMS include MapVue, an easy-to-use search function that speeds up operator navigation across building layouts and floor plans. Its intuitive interface helps users to play back video streams across multi-camera systems, while maintaining an overview perspective of their facilities’ layouts and camera positions. MapVue also provides easy bookmarking, allowing operators to search the recorded data for persons and activity of interest. Bookmarked footage can then be saved in an Excel file, creating a library of video clips.

IDIS Center users can also now benefit from IDIS Instant Meta Filtering (IMF) capabilities without any licensing or maintenance fees when using the new range of IDIS 6000 Series Edge VA (EVA) cameras. IMF speeds up incident investigations from days or hours to mere minutes. It allows operators to easily collate footage and scan hours of recorded video, from multiple streams, to pinpoint the movements and last-known locations of persons or vehicles of interest.

Find out more: www.idisglobal.com

Licence simplification for Integriti system

Inner Range has announced a major simplification of the licensing model for its intelligent access control and intruder detection system Integriti.

Partners and customers will be able to choose from four clearly defined software options that include sets of features, rather than needing licences for each feature individually.

The new structure will have a dramatic effect on the way Integriti systems are designed and quoted, cutting down on the complexities and time needed as well as being cost neutral.

The four software options are: Express – For basic administration of sites with a single controller.

Professional – Extends management abilities to multiple controllers and multiple sites. It’s the first software edition that allows expansion and integrations to be added.

Business – For businesses who use Integriti in their daily routines including using extensive reporting capabilities. This is the first edition that includes CCTV integration.

Corporate – Fully featured enterprise-grade software that unlocks Integriti’s full potential. It accommodates large scale sites and includes features for on-site guards and monitoring.

Tim Northwood, general manager of Inner Range, said: “Integriti’s strength is that it can provide highly sophisticated and holistic security management systems. But sometimes these have been complicated to achieve. Our new licensing model offers four clear and transparent options for partners and customers that are much easier to understand and explain, as well as being cost neutral. We hope our simplified structure will make Integriti’s power and sophistication much easier to access.”

Visit: www.innerrange.co.uk 50

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EDIT Open Door aug20_v9_PSI_may15 23/08/2020 11:45 Page 2

Open Door is an online service from PSI that provides in-depth information from a selection of market leading companies. Here are some of the highlights from the pages of Open Door.....

Putting all of Texecom’s information at your fingertips

With the TexecomPro App installers have access to the very latest product information at the touch of a button. Easy access to product information with keyword searches, intuitive menus and built-in barcode scanning. Features include: Manuals - Product information and instructions will be accessed by simply scanning the QR code on the product, which will instantly call up all the relevant information.

News - Users will be able to keep up to date with all the latest news, with real-time updates from Texecom, whether it is new product launches, software updates, interesting case studies, ‘how to’ guides or blog posts.

Favourites - Documents such as product manuals, guides and technical bulletins can be saved as favourites, making access to them even easier.

Forum Access - Texecom’s Forum is an essential tool for security installers.

Training Access - Users can easily see what training courses are coming up and even book a place.

A range of useful quick-start guides and video tutorials will also be available.

Visit: www.texecompro.com

Making data visible and usable with Intelligent Insights

Using data to improve security, safety, and business decisions has become increasingly important to the market and continues to grow. Now, Bosch has introduced an affordable software solution called ‘Intelligent Insights’ that enables customers to use data in new ways. It completes the data journey from scene to screen and helps users quickly understand the context of various situations, enabling them to make informed decisions. When, for example, the maximum number of people allowed to be in the area is reached, Intelligent Insights can immediately inform users. This is very helpful when considering public health issues like the rapid spread of viruses such as COVID-19. Intelligent Insights can be used standalone or seamlessly integrated with other systems to enhance situational awareness further.

Visit: www.boschsecurity.com/gb/en/

Nomura invests in a global, stateof-the-art access control system

Headquartered in Tokyo, Nomura is a top tier international bank providing investment and merchant banking services to corporate and institutional customers. With offices in all major financial centres across the globe, the mission of Nomura is to deliver superior services and solutions to meet all investment needs of their clients. To ensure they execute their mission in a safe and secure environment, Nomura has invested in a Honeywell access control solution that is expandable for the future.

The Pro-Watch solution runs on the bank’s own network via a single database and enables Nomura to centrally control access to an unlimited amount of doors and areas across not just its Angel Lane site, but also every other Nomura office in the world including its remote data centres. It consists of one enterprise server that provides global management of a number of independent regional servers. The enterprise server acts as central storage area for system configurations and stores cardholder information and transaction history. The regional servers function independently as local databases while sharing information with the enterprise server.

For more visit: www.security.honeywell.com/uk

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Get Recognised Get Registered

The Professional Register Raising Professional Standards in the Security & Fire Industry Recognising Competence and QualiďŹ cations for Individuals who Install & Maintain Security & Fire Systems.

Find out more or Register now at:

www.ctsp.org.uk

EDIT CCTV psi aug20_v9_PSI_mar15 23/08/2020 13:45 Page 2

Cameras reduce fire risk

ADJ Fire and Security has utilised Hikvision thermometric cameras to reduce fire risk at the Recycling Lives waste management facility ecycling Lives is a recycling and waste management operation that supports and sustains charity programmes for offender rehabilitation, residential support and food redistribution. Charity and social enterprise teams provide residential accommodation for the homeless, help to reduce reoffending and redistribute food, directly supported by recycling, recruitment, compliance and waste management businesses.

At the Recycling Lives site in Preston, ADJ Fire and Security was asked to help devise a solution which could help staff prevent and detect fires onsite during and out of office hours.

“These fires can happen within waste piles on site, and can end up burning inside without any notification,” says Andy Moore, managing director of ADJ. “They can seriously flare up when the pile is disturbed. There are batteries stored on site from depolluted cars and these can also be a serious fire hazard if ignited.”

R

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Hikvision Gold VASP partner ADJ, Hikvision and Recycling Lives collaborated on the development of the system for Recycling Lives’ requirements. ADJ recommended the use of Hikvision’s Thermometric thermal bullet cameras, specifically the DS-2TD2136T-15 model. These cameras are designed to detect changes in temperature using thermal imaging technology.

The camera uses image processing technology, including Adaptive Automatic Gain Control, Digital Detail Enhancement, 3D Dynamic Noise Reduction, and a Noise Equivalent Temperature Difference of less than 40mk. Its behaviour analysis algorithm >

CCTV

“Fires can happen within waste piles on site, and can end up burning inside without any notification”

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EDIT CCTV psi aug20_v9_PSI_mar15 23/08/2020 13:45 Page 3

CCTV

(continued from previous page)

“Recycling Lives recently had a visit from the Environmental Agency as part of a routine inspection. The EA were impressed with the standard of risk management and controls on the site, including the recent investment in fire detection technology” enables automatic smart detection including Line Crossing, Intrusion, and Region Entrance and Exit, and it also provides a temperature exception alarm function and fire detection algorithm. Temperature measurement range is 20°C to 550°C with a reported ±2°C accuracy.

The thermal imaging module provides 384 x 288 resolution and supports contrast adjustment and shutter adjustment in various modes. There are 15 palettes of adjustable colour available, and because this is a thermal imaging camera rather than a conventional CCTV device, there’s no need for additional lighting.

Nineteen thermometric cameras were installed initially at the Preston site, with more set to be added in future.

“Cameras are located in the high-risk areas where fires could break out such as the plant rooms and stockpiles, shredder, and depollution areas,” says Andy Moore. “When the cameras detect an increase in temperature that signifies a potential fire risk, they automatically raise an alarm and alert the client to the issue. That 54

allows them to take action much more quickly than relying on traditional video or other forms of fire detection – they can react immediately even to the risk of fire breaking out.”

Recycling Lives compliance manager Dave Gallagher says: “The prevention of fire, and early detection of any fire that may break out, is of critical importance to protecting our people, infrastructure and the local environment. Whilst our risk controls have proved effective year after year, the opportunity to invest in new technology that enhances our ability to react fast in the event of an emerging fire hazard was one that was not to be missed.”

Tangible results

According to Andy Moore, the results have been tangible and have impressed some influential people. “Recycling Lives recently had a visit from the Environmental Agency as part of a routine inspection,” he says. “The EA were impressed with the standard of risk management and controls on the site, including the recent investment in fire detection technology. As a result, the EA Director of Regulated Industry was invited to site to view the systems in place.”

The success of the Preston solution has prompted Recycling Lives to engage ADJ to implement similar systems, over time, at all their other sites across the country.

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EDIT application extra page sep20_v9_000_PSI_mar15 24/08/2020 16:19 Page 2

APPLICATION

8MP PTZ captures dramatic scenes at volcano IDIS video technology is being usedin one of the toughest and most dramatic applications: 24/7 monitoring of volcanic activity at Guatemala’s Volcan de Fuego.

This volcano, one of the world’s most active and dangerous, is now watched day and night in order to give early warning of impending eruptions. Continual live footage can be viewed online by emergency agencies, scientists and residents, all captured by the 8MP 31x IR PTZ camera.

Even from over nine miles away, the 8megapixel model is providing full day and night surveillance of the active caldera, showing sudden gas and ash eruptions as often as every 15 to 20 minutes. Video monitoring alongside data from sensors including seismology and gas detectors aims to protect vulnerable communities living around the volcano by giving early warning.

The H.265 IR DC-S3883HRX camera, which features an 8MP, auto focus, and 31x optical zoom lens, IR performance up to 200m, and auto-return positioning sensor, was installed by IDIS, its partner EPCOM and Guatemalan telecommunications specialist Crelosa.

Like all IDIS cameras, the model benefits from one-click plug-and-play set up, making it ideal for hassle-free installation at height, in challenging environments, and in locations where engineers are exposed to increased risk.

EU’s tallest building has new visitor management system The tallest building in the European Union, Varso Place in Warsaw, Poland, is now live with Forge Bluepoint visitor management and Inner Range intelligent access control.

Forge Bluepoint, Forge’s cloud-based visitor management solution was chosen by Varso Place’s developer HB Reavis after the firm researched the market.

Jakub Kacer, Security Manager at HB Reavis said: “When all tenants use Forge Bluepoint, our receptionists will have less administration work, we will have real-time visitor statistics and it’s a modern attractive visitor system.”

Forge Bluepoint will allow the main reception teams at each building to focus on the experience at Varso Place. Visitors will be invited by tenants via email which will provide them with a unique QR code. Visitors will use this QR code to check-in at the Forge Bluepoint kiosk or with the reception team.

The integration with Inner Range’s Integriti access control system allows visitors to also use the QR code to call the lifts, supplied by Schindler, to access the floor of the tenant company and nowhere else.

Paul Speariett, Co-founder and Director at Forge, said: “Working with the onsite security and building management team at Varso Place, in Warsaw, we were able to implement Forge

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The IDIS PTZ also features true wide dynamic range (WDR), allowing it to cope in changing lighting conditions; electronic image stabilisation (EIS) ensures steady coverage of scenes at distance, so images from the volcano remain crisp and sharp; and H.265 and intelligent codec requires minimum bandwidth even for 4K live monitoring. The camera also remains stable despite the region’s variable weather conditions, including under strong sun, and when temperatures that fall sharply at night.

Bluepoint during the COVID-19 crisis from the UK. It wasn’t ideal, but we overcame the challenges and are proud to see Forge Bluepoint working to give visitors a great experience.”

Tim Northwood, General Manager at Inner Range, said: “Integriti provides robust security and controls around access to these new buildings. But it also allows trouble-free access for users, including the ability to invite and manage visitors easily via Forge Bluepoint.”

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EDIT application sep20_v9_000_PSI_mar15 23/08/2020 12:09 Page 1

APPLICATION

Creating safe spaces with hands free access To help mitigate the risk of infection at its Dublin premises, RSPL (Reliable Security Products Ltd) set out to use a mix of automated access control technologies to create a safer, hands-free environment.

London borough upgrades traffic violation cameras The London Borough of Barking and Dagenham (LBBD) has upgraded its network of CCTV cameras after switching to a new hosted Videalert platform to enforce a range of moving traffic contraventions including weight limits, bus lanes, banned turns and box junctions. The five-year contract will see the replacement of the legacy Siemens attended and unattended CCTV enforcement camera solution.

According to Tina Brooks, Interim Head of Parking at the London Borough of Barking and Dagenham: “Videalert is providing us with high definition cameras that deliver cost savings and productivity whilst offering 99% uptime, a

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To achieve this, RSPL approached Abloy UK to supply automatic door operators. The specification links with the building’s access control and door entry system.

The automated doors work in conjunction with face recognition technology, temperature screening cameras, a visitor density control system, and ‘no-touch’ door releases.

The new system includes the Abloy DA460 electrotechnical swing door operator, complete with DA147 push arm and DA103 mounting plate.

To achieve automation these are supplemented by the EL520 motor lock, DA460 lock controller, EA280 door loop, CY326-VL single cylinder and 60-0119-SSS lever handles.

Pat Jefferies, Commercial Director at Abloy UK, said: “Automated access control has existed for a long time, but it’s understandably never been more important or in demand. I believe hands free solutions like this will undoubtedly become more commonplace as we all seek to find a new normal.

“Door automation is a simple measure that businesses can introduce to help protect their customers and employees, and anything that helps a company continue its operations while reducing the risk of infection is welcome.” considerable improvement over our previous system. Based on open standards, the Videalert platform provides us with the flexibility to meet all present and future needs, enabling us to seamlessly upgrade to new cameras as they become available in the marketplace. The new system will help us meet our commitment to making our streets safer for road users and pedestrians alike.”

Videalert will be installing forty six ONVIFcompliant digital HD CCTV cameras that operate in unattended mode and capture images to minimise discard-rates, increase productivity and help reduce the number of appeals. The hosted platform allows LBBD to maintain a whitelist of exempt vehicles including buses, taxis and emergency vehicles to further improve efficiency. Importantly, Videalert will provide a phased transition in parallel with the introduction of a new Back Office Notice Processing system to ensure minimal downtime during the changeover process.

Videalert’s solution also provides a digital attended enforcement facility that utilises LBBD’s existing community safety cameras. The platform includes integration with existing mobile enforcement vehicles from third party suppliers, enabling the council to take a phased approach to migrating from existing assets that are nearing end of life.

Captured evidence packs will be stored on Videalert’s hosted digital video platform where they can be accessed and reviewed securely over the internet. Validated evidence packs will be sent to the council’s back office system to issue penalty charge notices (PCN). The hosted platform does not require the installation of any IT at the council’s offices.

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ACCESS CONTROL

ACCESS CONTROL

KERI SYSTEMS UK LTD

Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk ACCESS CONTROL MANUFACTURER

HVM

FRONTIER PITTS LTD

+44 (0) 1293 422800 marketing@frontierpitts.com

www.frontierpitts.com

NORTECH CONTROL SYSTEMS LTD. Nortech House, William Brown Close Llantarnam Park, Cwmbran NP44 3AB

Tel: 01633 485533 Email: sales@nortechcontrol.com www.nortechcontrol.com ACCESS CONTROL – SPEED GATES, BI-FOLD GATES

HTC PARKING AND SECURITY LIMITED St. James’ Bus. Centre, Wilderspool Causeway, Warrington Cheshire WA4 6PS

Tel 01925 552740 M: 07969 650 394 info@htcparkingandsecurity.co.uk www.htcparkingandsecurity.co.uk ACCESS CONTROL

INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

sales@idl.co.uk www.fastlane-turnstiles.com

CCTV

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ

Tel: +44 (0) 1269 831431 cctvsales@altron.co.uk www.altron.co.uk

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CCTV SPECIALISTS

PLETTAC SECURITY LTD

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH

Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

CONTROL ROOM & MONITORING

CCTV MONITORING

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com www.adiglobal.com/uk

LEADING DISTRIBUTOR OF CONVERGED IP SOLUTIONS, INCLUDING CCTV AND ACCESS CONTROL

MAYFLEX GUK

Independent security provider offering CCTV monitoring, CCTV Data Protection Assessments, Key Holding, Alarm Response. Competitive trade rates for Installers. ISO 9001, 27001 Accredited.Innova House, Innova Park, Enfield, EN3 7XH

www.guk.co.uk monitoring@guk.co.uk 01992655659

DISTRIBUTORS

Our product range not only covers IP security products but also incorporates the cabling infrastructure and the Ethernet switching products necessary for a comprehensive security installation. We have a knowledgeable team of sales and technical experts that provide advice and support with system design and product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ

Tel: 0800 75 75 65 www.mayflex.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

NORBAIN SD LTD

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP

Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

ONLINE SECURITY PRODUCTS

Security distributors direct to installers, property maintenance & facilities management companies

Phone 0800 880 6123/0113 850 6123 sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

INDUSTRY ORGANISATIONS

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk Twitter: @thebsia

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INTEGRATED SECURITY SOLUTIONS

SECURE CONNECTIVITY PROVIDERS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL COMMERCIAL SECURITY Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com INTEGRATED SECURITY SOLUTIONS

INNER RANGE LTD

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom

Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 ireurope@innerrange.co.uk www.innerrange.com

POWER

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com @CSLGroupLtd www.csl-group.com LIFE SAFETY EQUIPMENT

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: www.c-tec.com

SOFTWARE SOLUTIONS

SOFTWARE SOLUTIONS

UPS - UNINTERRUPTIBLE POWER SUPPLIES

WEBEYE LTD

6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com

ADEPT POWER SOLUTIONS LTD

Adept House, 65 South Way, Walworth Business Park, Andover, Hants SP10 5AF

Tel: 01264 351415 Fax: 01264 351217 www.adeptpower.co.uk sales@adeptpower.co.uk

SECURITY

INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD

Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex.

Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

TO ADVERTISE IN THE PSi DIRECTORY contact Tracey Cole on

0208 295 8306 tracey.cole@proactivpubs.co.uk

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APPOINTMENTS

APPOINTMENTS Thomas Jensen

Keith Beech

TDSi has appointed Keith Beech to its Logistics Team based in Poole, Dorset.

TDSi’s Managing Director, John Davies commented, “We are delighted to welcome Keith to the team at TDSi in Poole, where he is already a key figure in our ongoing distribution operations.

With the restrictions and social distancing rules of the new normal, Keith has a pivotal role in ensuring our products are smoothly and reliably managed and shipped worldwide, wherever and whenever they are needed.”

Effie-Mae Sims Milestone Systems has announced that its Board of Directors has appointed Thomas Jensen as Chief Executive Officer. Thomas Jensen will assume the role on October 1, 2020.

With his background in Hewlett-Packard and most recently with IT integrator Bechtle, Thomas Jensen is described as an executive leader with a strong global footprint that includes P&L responsibility for international businesses in software and hardware. He has deep business experience with IT and technology, and an understanding for the dynamics of business communities, technology partners and integrators. People are at the core of Thomas Jensen’s leadership philosophy, which resonates well with Milestone Systems’ Scandinavian leadership values and People First approach to management.

Sharon Darby Sharon Darby has joined the marketing services team at Hoppe (UK), with particular focus on the company’s offering for the door and window market.

Sharon has over 36 years’ experience within the architectural ironmongery industry. Before joining Hoppe (UK), Sharon worked for Laidlaw as a product manager covering a wide product portfolio.

Prior to this, she worked for Ingersoll Rand Security Technologies, an architectural hardware manufacturer, for over 22 years.

www.psimagazine.co.uk

360 Vision Technology has announced the appointment of Effie-Mae Sims in the role Sales and Marketing Executive.

Effie-Mae joins the company from an account management and marketing background at Tavcom Training and brings on board a wealth of industry knowledge, digital marketing experience and a passion for building new client relationships.

“I am truly excited to start my new role as Sales & Marketing Executive with 360 Vision Technology,” says Effie. “Having spent two years at Tavcom, I am ready to transition into a position that presents an exciting new set of challenges. I am so glad to be staying in the security industry. Whilst I have been involved in marketing previously, I am keen to develop and excel in this area and it’s great to be starting with a company that really encourages and supports personal growth.”

Cara Morrison Earlier this year Videalert announced the appointment of Cara Morrison as Bid Solutions Manager.

In this role Cara will be responsible for the management and delivery of tender bids whilst working with Videalert’s and the wider Group’s business development teams to secure and retain new and existing contracts.

Cara has extensive experience of the market sectors in which Videalert operates having previously worked as Business Development Manager for ParkingEye, a provider of car parking management solutions. In this role, she managed bids across the public and private sector as well as securing framework agreements to leverage current and future works.

Cara has also worked at the Stark Group as Direct Sales Manager and Vision Support Services, where she was Tender and Business Opportunity Manager.

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