The PSI Directory

PSTN TO IP

Migrating without headaches

As the migration from PSTN to IP lines in the UK continues, is there a route for installers to update systems while improving business efficiency and offering additional end user value? Texecom’s primary alarm communication service, Texecom Monitor, aims to achieve that goal

Following successful testing in selected sites the UK-wide rollout of Openreach’s programme to migrate all of the phone lines and channels to All-IP is now in full swing with a deadline of completing the switchover by December 2025.

This move will affect not only voice calls but also lines of communication such as the link between alarm systems and the Alarm Receiving Centre (ARC). In most cases, in order for the panel to continue to be connected after switchover an installer will need to fit a device to the unit which, given the number of jobs this represents and the cost of fuel at the moment, is not going to be a simple and cost effective procedure. However there is another option.

Texecom Monitor provides a digital solution to the impending issue meaning that Texecom Premier Elite systems with SmartCom communicators can switch seamlessly and easily.

What is Monitor?

Launching in the UK, April 2022, Texecom Monitor offers SP2, SP2 Radio, DP2, DP3 and DP4 primary alarm signalling to leading Alarm Receiving Centres. The service is accessed from Premier Elite systems via dual-path SmartCom 4G communicators which provide connectivity to all the major UK telecommunication networks, including O2, EE, 3 (H3G) and Vodafone.

In essence Texecom Monitor makes adding primary alarm communications simple and easy. No messing about for installers in ordering bespoke equipment from ARCs for a particular, specific, site. No time-consuming wiring, programming and testing regime. No arduous ARC account setup process. Texecom Monitor is fully integrated with Premier Elite alarm systems making alarm signalling plug-and-play for the field alarm installer.

Managing and monitoring

Texecom Monitor is setup and configured through a Texecom Cloud account, giving installers total control and visibility and the ability to manage ARCs, Texecom Cloud diagnostics and Texecom Connect app management all from the company cloud account.

The field-service app TexecomPro provides installers with all the tools to setup, configure

Texecom Monitor is setup and configured through a Texecom Cloud account, giving installers total control and visibility and the ability to manage ARCs, diagnostics and Connect app management all from the company cloud account

PSTN TO IP

Available on Android or iOS, the Texecom Connect app allows users to control Premier Elite security systems

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and diagnose connectivity, on the go. For your customers, Texecom Connect puts users in control of their security systems. Available on Android or iOS, the Texecom Connect app allows users to control Premier Elite security systems directly from their compatible smartphone or tablet device.

Security of service

Texecom Monitor has been designed from the ground up with cyber security at the heart of the cloud architecture and has been penetration tested by leading cyber security experts to ensure compliance with the highest standards.

Texecom’s cloud-based architecture that powers Texecom Monitor provides layers of resiliency and redundancy - ensuring reliable communications. With dual path, fully roaming 4G communications backed up with multiredundant cloud transport systems, Texecom Monitor is a service you can depend on as it exceeds EN50136 DP4 signalling uptime requirements and has achieved 100% uptime availability in the last twelve months.

The easy IP option

The Texecom Monitor digital platform can help raise service levels and reduce overheads for installation companies such as fuel costs and engineer on-site time in conjunction through the benefits of Cloud services. The system provides the simple and seamless answer to going All-IP whilst offering customers add-ons such as App management and control and increasing service levels to those with Premier Elite systems.

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com www.adiglobal.com/uk

DISTRIBUTOR OF SECURITY AND FIRE SOLUTIONS

FORTUS

Fortus is a distributor of security and fire solutions. We are the largest privately owned, B2B security distribution company trading across the UK & IRE within the key industry verticals of CCTV, Intruder, Access and Fire products. With more than 20 years’ experience in technology distribution with key brands, we can support you with any size project as well as offering next day delivery.

Tel: +44 (0)1462 708820 www.fortusuk.com

INTRATONE UK

114 Power Road Studios, Chiswick, London W4 5PY

Tel: +44(0)208 0379012 Email: info@intratone.uk.com www.intratone.uk.com

INTEGRATED SECURITY SOLUTIONS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL COMMERCIAL SECURITY

Tel: +44 (0) 844 8000 235 securitysales@honeywell.com

INTRUDER

WHEN SECURITY IS ART

AJAX SYSTEMS

Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai

Tel: +380445381310 Email: support@ajax.systems www.ajax.systems

MANUFACTURER OF INTRUDER ALARM EQUIPMENT

HKC SECURITY LTD

James Hill Street, Littleborough OL15 8AE

Tel: +44(0)1706 373560 Email: ukinfo@hkc.ie www.hkcsecurity.com

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT

PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com

RECRUITMENT

PLACING THE BEST CANDIDATES IN FIRE & SECURITY

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors. With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services. Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hardworking recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for. What makes us different? We reference check ALL our candidates. The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery. Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don't stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777 info@tecres.uk.com www.technicalresources.co.uk

SECURITY

SECURE CONNECTIVITY PROVIDERS

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com @CSLGroupLtd www.csl-group.com

LIFE SAFETY EQUIPMENT

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 www.c-tec.com

BT REDCARE

We’ve over 35 years of experience in the fire and security industry. Prepare and protect homes and businesses with our alarm signalling systems. From fast and affordable to best in the business, you can get every customer future-ready for all-IP. Simple to install, with a choice of fixed IP and wi-fi connected options. Dual SIM and roaming 4G for resilient wireless signalling. Many of them also come with no upfront costs and all with a 10-year guarantee and 24/7 support.

Tel: 0800 800 628 Email address: redcare@bt.com Twitter: @BTRedcare Website: www.redcare.bt.com

SOFTWARE SOLUTIONS

FIRE & SECURITY MANAGEMENT SOFTWARE

INSTALLERPRO

PO Box 1288, Chelmsford, Essex CM1 9BQ

enquiries@installerpro.co.uk www.installerpro.co.uk

SOFTWARE SOLUTIONS

WEBEYE LTD

6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com

STORAGE

YOUR CLOUD. YOUR WAY

SEAGATE STORAGE

60 Norden Road, Maidenhead, Berks SL6 4AY

APPOINTMENTS

Dan Drayton

Dan Drayton has been promoted to Divisional Director – EMEA Sales Region for Paxton.

Dan has been with Paxton for nearly ten years. During this time, he has guided the company’s team in France, Germany, South Africa, the Middle East, and Scandinavia. He has now been promoted to oversee the whole EMEA region to continue to grow market share in the years ahead.

Dan explains: “The new role at Paxton is an exciting opportunity for me, and a challenge I can’t wait to get started on. It’s my pleasure to take on more responsibilities with the EMEA region, which includes our largest market – the UK. I will continue to work with our sales teams at home and internationally.”

Rhys Jones

Mayflex has appointed Rhys Jones in the role of account manager for Converged Technology with an emphasis on IP Security. Rhys joins Mayflex from QED distribution where he was based for the last five years in both sales management and business development roles.

Simon Steer, Director of Sales for Security at Mayflex commented, “We are delighted to welcome Rhys to the team, he has great knowledge of a wide variety of access control, CCTV systems and infrastructure which will be key to supporting our customers in his area of Cumbria, the Northeast and Yorkshire.” Steve Skarratt

FireQual has announced Steve Skarratt as Qualifications Manager. Steve joins from his former role as Head of Prevention and Protection Training at The Fire Service College.

Throughout his career, Steve has been heavily involved in training and development including acting as Interim Head of Learning and Development at the College, and prior to that, Curriculum and Qualifications Manager at the Fire Protection Association.

Nic Preston, Director of Qualifications, said “We are thrilled to add Steve to the FireQual team. His tenured career up to this point will be invaluable in helping drive forward both FireQual and the future of fire and life safety qualifications.”

Stephen Gilbert

Ecl-ips has announce that after 14 years with the business Stephen Gilbert, generally known as Steve by the team, has been promoted to a new role of Technical Manager having previously been Senior Engineer.

Steve will continue to work within the Ecl-ips operations team; he will be providing support to Aaron Kernaghan, the Managing Director, and Darren Roe, Operations Director, on current and upcoming projects. Steve will be focusing on the design, delivery and approval for works for installations.

Darren said: “Having been with Ecl-ips for 14 years, we are so pleased that he has continued to progress during this time. We are recognising Steve’s knowledge, loyalty to the company and his amazing appetite to learn and provide our customer base with the best solution for their needs. “Steve has a great technical brain and a vast knowledge on the systems that we provide to our customers, he will also be testing new and current products that best suit our portfolio. His role will be vital to the continual growth of Ecl-ips.”

Dean Jeanes

TDSi has appointed Dean Jeanes as Internal Technical Support Engineer. Dean joins the Technical Support team to assist installation partners and customers with systems integration and enhancements having honed his technical expertise in the British Army.

Jon Hooley, Technical Support Manager at TDSi commented, “We are delighted to welcome Dean to the TDSi team. Having been a Communications Systems Engineer in the British Army, Dean has the perfect blend of technical skills and training that make him the ideal choice to support TDSi’s integrated access control solutions. need and deserve.”