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PSI Magazine AUGUST 2021

August 2021 – £4.00

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Professional Security Installer


PSI PREMIER AWARDS Voting extended!


EDITOR’S CHOICE A look at the best new products

A SMARTER FUTURE Next generation systems take off

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Secure from the outside in

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Tough, tamperproof and weatherproof, the MCEXTERNAL-WE wireless outdoor magnetic contact delivers a whole new option to perimeter protection in residential and commercial settings. Engineered for enhanced perimeter protection, the MCEXTERNAL-WE can be connected to cameras for voice push notification and video verification capabilities. A simple and quick upsell opportunity for your installation and maintenance visits. Follow us on LinkedIn


@pyronixltd @pyronix

Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK T: +44 (0)1709 700 100 E: W:

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August 2021 – £4.00

August 2021

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5 Editorial Following Freedom Day in July what will happen to all of the security technology bought to help companies comply with Covid restrictions?

6 Industry news News and events from the security and fire sectors

10 Social media The posts that caught our eye on the PSI Instagram feed

12 Appointments


PSI PREMIER AWARDS Voting extended!


Movers and shakers from the security industry

14 TESTED - Satel Agate The detector is put through its paces by an independent reviewer

16 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

19 Expanding business This month we talk to Michael Lawrence of ADI about a move into a new market sector and the potential impact of a component shortage

22 Tips, tactics and statistics Spending the past year cooped up at home has led to a dramatic decrease in domestic burglary rates


EDITOR’S CHOICE A look at the best new products

Next generation systems take off

A smarter future lifts off! If spending lots of time at home has taught us something it is the value of being safe and secure indoors. Smart technology has a rosy future ahead of it as a result

26 Apps and access control Smart credentials technology adoption within access control solutions is on the rise

29 Meet the installer


Life in the security business with James Twigg of TIS

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

33 The PSI Premier Awards 2021 The voting period for this year’s campaign has been extended plus there is now an extra category!

37 Time for a smart approach An insight into smart security systems and app-based surveillance

41 Security in post-pandemic homes Security specialists have a chance to embrace the new interest in smart security

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail:

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2021

45 Skills for installers

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail:

David Scott of Skills for Security looks at attracting new, retaining existing and upskilling engineers

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail:

ISSN: 1360-6476

57 The PSi Directory


Your guide to vendors and service providers

PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)


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All genuine intrusion events. Captured.


Sales: +44 (0)1706 212524

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The ultimate protection


Long service times Once we made it to “Freedom Day 2 - the Next Phase Begins” many were hoping for the start of a return to normal, however it didn’t really happen. So what does that mean for Covid-related technologies?

S Pioneering active infrared technology

New active IR detection algorithm

Discover more:

o yet again we’re focusing on the pandemic in this column, but this time it is with a Freedom Day successfully reached and passed. Unlike the first Freedom Day in June, which passed us by without any change only to be postponed for a month, the second date arrived and.... not a lot changed then either. As I write this, plenty of shops and hospitality venues still require social distancing and mask wearing (although now it’s only “recommended” rather than obligatory for many) plus a large number of people are now self-isolating, so there is a feeling that another lockdown could be on its way later in the year if the stats don’t start improving soon. All of which means that those who purchased security technologies repurposed for spotting higher temperatures among site visitors for example will probably get more use out of the kit than they may have expected when they initially looked into installing measures to protect anyone in the building. It’s likely that, as Michael Lawrence of ADI Global Distribution told me earlier this year, Covid isn’t going away so we’ll probably have to get used to seeing temperature monitoring systems and the like for the foreseeable future, especially in crowded areas. However you might well have seen that initial surge for Covidrelated technology die off as customers have found alternative, cheaper, methods of doing the same task, meaning that some systems won’t have a long service record ahead. For example I don’t think that there will be a long future for people counting technology in the wider world. What started off as a great idea for keeping tabs on the numbers of shoppers in the store has now been replaced, certainly in most of the outlets I’ve visited recently, by a security guard or staff member using a handheld clicker counter. Also the widespread use of the NHS app and QR codes has helped venues stay on top of their obligations to record the movement of people - no clever AI-driven cameras needed for that. And of course the analytics that spot non-mask wearers has probably seen its zenith of usefulness given that it currently appears that sporting a face covering is no longer required to such a regimented level. Yet all is not lost for these systems, because as a reader of PSI you’ll know that the future of security systems is heavily software based, so much of the hardware can be redeployed, as and when, with the addition of new analytics and functionality. And whatever trend or issue does come next you can be assured that there will be analytics developed to deal with it. But for now, it’s pretty much business as usual. Andy Clutton EDITOR 5

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Voted PSI Distributor of the Year 11 times The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS Panasonic makes changes to its security business Panasonic Europe B.V. and Panasonic System Communications Company Europe (PSCEU) have announced the transfer of the European Security and Industrial Medical Vision (IMV) businesses, currently part of PSCEU, into a newly founded independent company, i-PRO EMEA B.V. (i-PRO EMEA). The new company will formally start its operations from 1 October 2021, and will be part of the Japan-based Panasonic i-PRO Sensing Solutions Co (PIPS). “We have grown the European Security and IMV Businesses substantially thanks to the close and successful collaboration with our strong partner network and I would like to thank them for their ongoing support. Due to a

global change in the strategic direction of PSCEU, we have been looking for a company to collaborate with that can successfully continue and develop our Security and IMV businesses to meet the future requirements of the market and customers. We think that PIPS is the best choice to lead this business into a flourishing future,” said Hiroyuki Nishiuma, MD, PSCEU. “We are very pleased to have established a new i-PRO site in Europe. Establishing i-PRO EMEA is a major step towards the further growth of i-PRO globally,” said Masato Nakao, Chairman of the Board & CEO of Panasonic iPRO Sensing Solutions Co. In a webinar to announce the news, Gerard Figols, European Head of the Panasonic Security Business Unit said that UK installers will not notice any difference in the supply and ordering of products.

In brief • Gallagher has officially moved into its new European Headquarters in Warwick, United Kingdom. • NSI has published the latest revision (Issue 3) of its Code of Practice for the Design, Installation, Commissioning and Maintenance of Access Control Systems (NCP 109). • Sunstone Systems has announced its participation in the Chevron Technology Ventures (CTV) Catalyst Programme.

Banham Academy gains IET approval for apprentice scheme Banham Academy has announced that it has an approved apprenticeship scheme with the Institution of Engineering and Technology (IET). The approval will allow all apprentices through the Academy to apply for the Engineering Technician Registration, providing


them with vital credentials and the letters ‘ENG Tech TMIET’ after their names. Furthermore, says Banham, it provides employers with a competitive edge in the workforce by their employees officially being recognised and accredited by the IET as engineering technicians. The IET approval process involves an assessment by trained and experienced engineers who consider a range of evidence including roles undertaken by apprentices, how the scheme supports the wider business and mentoring and support available to apprentices. Kevin Faulkner, Head of Banham Academy, said: “I am thrilled we are the first training provider in the security industry to be awarded with approval from the IET. This incredibly important IET accreditation will mean our apprentices graduate with even more confidence and value as they embark on their careers as engineers.”

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Red Security Systems scoops international awards Bournemouth-based Red Security Systems has recently received two awards for service excellence, community focus and rapid growth. The company was the winner of the international Communitas Award for Corporate Social Responsibility for its support for vulnerable

Quantum acquires Pivot3 video surveillance portfolio Quantum Corporation has announced an agreement to acquire the video surveillance portfolio and assets of Pivot3. The acquisition brings a portfolio of video surveillance appliances, network video recorders and management applications along with a scaleout hyperconverged software platform, which going forward will all be offered under the Quantum VS-Series product portfolio. Together with Quantum’s current line of NVR servers, the StorNext File System, and ActiveScale object storage, the Pivot3 additions round out a surveillance and security portfolio, spanning small to multi-petabyte deployments. “Surveillance cameras are the biggest data generator on the planet, and Pivot3 has

Network Rail security upgrade contracts for Optilan Optilan has announced that it has won a Network Rail contract to deliver essential station system upgrades as part of the Crossrail project. Optilan has already delivered communications and security systems to four other stations: Forest Gate, Goodmayes, Gidea Park and Harold Wood. With this latest contract, Optilan will deliver station information and surveillance systems



customers and its system donation scheme that allows customers to donate their old security systems, which it then refurbishes and installs free of charge for charities (most recently for armed forces charity SSAFA). MD of Red Security, Yann Maciejewski commented: “Winning the Communitas award meant a lot as supporting communities is one of the key priorities we set out when we founded the company less than a year ago.” The company also picked up Gold in the Customer Sales and Service Excellence Awards. The global awards, now in their 8th year, are judged by a panel of representatives from companies around the world, including Starbucks, Deloitte and Google.

established themselves as one of the leaders in this space by pioneering the use of hyperconverged software for surveillance recording,” says Jamie Lerner, Chairman and CEO. “This acquisition represents another key step in Quantum’s transformation, solidifying the company as a serious player in the multibillion-dollar video surveillance market, expanding our global customer base, sales channels, and technical expertise specific to this industry. The new employees joining Quantum will be under direction of the Strategic Markets Business Unit, led by Ross Fujii, General Manager. Sales will be led by Curt Wittich.

to improve safety, security, and communications at Maryland, Manor Park, Seven Kings, Chadwell Heath, and Brentwood and driver operated cameras at Shenfield station. Bill Bayliss, CEO of Optilan, says: “We have earmarked rail as a key sector of growth as businesses and individuals alike look to reduce their car travel and gradually increase their use of more environmentally friendly modes of transport, such as rail.”

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SERC fire engineering apprentice of the year is announced as Megan Davidson This year’s South Eastern Regional College’s (SERC) Fire Engineering Apprentice of the Year, sponsored by Nittan Europe, was recently named as Megan Davidson, who was presented with the trophy alongside 2020 winner Adam Smylie who was unable to collect his award last year due to Covid restrictions. Stuart Rankin, Deputy Head of School for Construction, Engineering Services and Skills for Work at SERC, said “Both of these students have represented the college and their employers at regional and national level. They are excellent apprentices within the college and a real asset to their employers. Both were very deserving of the award”. He added: “On behalf of the college I would like to send my thanks to Nittan for support and arranging the ‘Nittan Shield’.” SERC, based in Northern Ireland, provides a range of courses, apprenticeships and professional development training. The college has close links with fire and security companies, which enables students and apprentices on relevant programmes to gain valuable knowledge and experience. Tutored by Fire and Security Lecturer Robin Hamill, the fire alarm apprenticeship programme requires students to attend SERC one day a week for four years whilst working towards Level 2 and Level 3 City & Guilds in Electronic Security and Emergency Systems qualifications. To recognise the apprentice who has worked the hardest and excelled in all levels – but not necessarily the person who has the highest grades – the Fire Engineering Apprentice of the Year award was introduced in 2020 and will be sponsored by Nittan until 2025. Nittan Regional Sales Manager (North) Steve McCarley said: “Now more than ever, we need to ensure young people have the training resources they need to be able to learn and develop their skills. The fire industry represents a good career choice with engineers always in demand. We value the work being done by SERC, and by our Elite Partner installers such as Solutions for Systems who take the time to support these apprentices.”

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The interview that gets the facts from the top This month Simon Banks talks to Pauline Norstrom, CEO of Anekanta Consulting, an AI innovation and strategic advisory company working with international defence, security businesses and stakeholders. Pauline was previously BSIA Chair, is now an Honorary member advising the board. Pauline is considered an expert on all things CCTV and AI in Video Surveillance. What role is video playing in the current COVID world and what opportunities are there for Installers? The exodus from the office environment caused an increase in empty and partially occupied buildings, increasing vulnerabilities for all sorts of crime. Video plays an important role in providing situational awareness remotely and informs a fast and effective response. We anticipate that there will be an increase in camera deployments on otherwise alarm-only buildings, thus enabling security monitoring to become more proactive around the perimeter and to play a vital role in public safety. Video is most valuable when installers combine it with other sensor data such as access control and alarm events. Installers should consider seizing the opportunity to offer video verified alarms given that both edge sensor and cloud technology are so easy to access, especially when underpinned by robust and cyber secure communications technology. By adding cloud-based video services, the installer can create increased value for the user and generate extra recurring revenue for themselves. Adding this functionality, with minimal disruption, also increases up-time and lowers the total cost of ownership. Video is playing an increasingly important role in the COVID world by making spaces contactless, such as automated facial recognition software used for access control purposes. In retail and hospitality, video-based occupancy monitoring has become commonplace in managing COVID risks. The technology can reduce the manual burden of counting in and out the number of shoppers in a store. It is my belief that COVID has caused an almost “wartime-like” acceleration in the development and acceptance of video and cloud-based technologies. We also need to accept that COVID is probably here to stay, therefore the need for video combined with other sensors to create safe, contactless environments can only increase. What differences can concepts like AI (Artificial Intelligence) and DLVA (Deep Learning Video Analytics) make in terms of CCTV? AI has really come into its own in physical security technology over the last 12-24 months. But this did not happen overnight. Many tries and fails over many decades and billions of dollars of investments led to the emergence of usable technology. The early attempts to recognise objects in images were unreliable and required weeks and months of fine tuning to remove unwanted alerts. These early technologies relied upon comparison images which were manually categorised and labelled. The AI would generate its best attempt at finding a match in the image with varying degrees of success. The application of AI has matured and evolved since then, as has the processing technology and image quality leading to the advent of deep learning networks which improve their results over time.

Deep learning AI is now deployed within cameras at the edge to detect or track an object of interest and discard non-useful information. The cameras can also operate as a collective intelligence, providing information to each other to provide a complete picture of the situation. Developments in adjacent industries such as autonomous vehicles which require sensor fusion, and 360-degree vision are overlapping with the security industry as the silicon providers look to new markets for growth. AI based object filtering can reduce unwanted alarms that may be generated from basic video motion detection, making video surveillance more effective. AI can add even more value when deployed in the cloud and make it possible to access various siloed data sources. APIs play an essential role in providing secure access to otherwise closed databases and allow analysis across multiple data sources. The benefits achieved from the use of AI range from lower storage costs to reduced unwanted alarm events and more useful intelligence. This means less time utilised reviewing and more time for action to reduce loss. The use of AI extends further into managing the operational uptime of video surveillance systems though predictive maintenance and management of product failures and the introduction of smart scheduling to improve engineer efficiency. What does the future look like in terms of Video Surveillance? I see a continuation of the progression towards the upgrade of older, low-quality cameras to higher resolution smart cameras which contain AI processing at the edge. Such cameras can be much more proactive in reducing and preventing crime. AIs have evolved to become extremely good at processing low grade images and add value without a hardware swap. However, it is inevitable that lowquality cameras will eventually fail as higher resolution will win-out and ultimately force legacy infrastructures to upgrade.

could be used to detect the presence of emerging threats and intent from sources gathered from outside the security industry technology ecosystem. e.g. social media and open source video feeds (traffic and satellite). Wireless technology and 4G/5G networks open-up the potential to deploy video in more difficult or expensive to cable locations, whilst avoiding ingress and disruption of the corporate network. Drone and satellite video will play an increasing part in the rapid deployment of responsive solutions and counter terrorism activities. The advent of cloud AI processing will lead to the increased use of video surveillance images for other purposes such as safety and processing monitoring. Video will become a data commodity which increases in value as it becomes more easily transferrable between applications. This opens a host of privacy and cyber security concerns for organisations. The strong component of video surveillance regulation contained within the proposed EU AI Act will result in greater accountability of technology providers and users and a shared responsibility throughout the supply chain. This should drive up the acceptance and use of AI based video surveillance products through transparency and trust in the way they are developed and used. Recent high-profile breaches, such as the release of the footage of then Health Secretary, Matt Hancock, show that regulation is needed to serve to deter others who may seek to gain personally out of privacy breaches. Such action combined or aligned with a response from the industry, could serve to rebuild any lost trust in the video surveillance process arising from this case.

One recent example that comes to mind is the disorder at Wembley Stadium for the Euro 2020 final. Facial recognition technology could play a part in any future measures. A simple anonymised facial recognition check against tickets could have helped to avert the issue more quickly and safely. Providing information about the location of ticketless fans and enabling focused, strategic action by the security leadership. Upstream of the breach, predictive AI

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APPOINTMENTS Peter Hawkins Eclipse Digital Solutions has welcomed Peter Hawkins as its new divisional manager. Peter brings a wealth of hands-on security industry experience to the company. “I’m delighted to be joining Eclipse at such a crucial point in its development and looking forward to helping it become even more successful,” said Peter. “I’ve worked in the industry for 35 years in a wide range of roles from installer and project manager to divisional operations director. My belief in forging strong working partnerships with clients, understanding and planning for their needs and tailoring the service provided to meet their exact requirements is also how Eclipse does business.” Peter is tasked with expanding Eclipse’s client base in the south of England.

Rhys Jones & Lesley Tollan Quality Essential Distribution has officially announced the internal promotion of Rhys Jones to Sales Manager and the new appointment of Lesley Tollan as Sales Account Manager. Rhys joined QED as an Account Manager in 2018 and since then has developed a strong network of customers and built up a vast amount of invaluable product knowledge. One of his first priorities was to look at what the business needed and Rhys immediately hit the ground running by recruiting Lesley Tollan to the position of Sales Account Manager.

Andy Turner C-TEC has appointed Andy Turner as its new Business Development Manager for System Sales. With over 25 years’ experience in the fire industry including nine years as one of C-TEC’s Technical Fire Account Managers, Andy has a wealth of experience and is set to play a key role in identifying new business opportunities and assisting the company’s transition into a complete systems solutions provider. Andy’s primary objective in the newlycreated role will be to increase the specification and sales of the new “CAST protocol powered” fire alarm systems including Hush, its new BS 5839-6 Grade C domestic fire alarm solution and its EVAC-ALERT BS 8629 compliant evacuation alert system.

Chris Goode

Steven Cunningham Door Group, a unit of Assa Abloy Opening Solutions UK & Ireland, has appointed Steven Cunningham as a Project Manager to strengthen the team, managing supply-only projects. Steven boasts a wealth of industry knowledge and a thorough understanding of the different functions within the business, having worked for Door Group for 14 years in various departments such as the Stores, the Estimating Team, the Trade Department and Sales. After a brief role elsewhere, he returned to the business earlier this year, with renewed focus and ambition. Brian Sofley, MD for Door Group, adds: “We’re really pleased to have Steven back on board with us now working as a Project Manager.” 12

Kings Secure Technologies has announced the appointment of Chris Goode to the role of Business Director for Cougar Monitoring. “Chris joins Cougar Monitoring with a wealth of sales and operational experience in the security sector. His experience in the Voids space combined with his commitment to delivering service through technology will help us gain a leading position in this evolving sector. We are delighted to have a steady hand at the helm as we continue to broaden our customer base.” said Darren Gamage, Group COO. Prior to joining Cougar Monitoring, Chris held a number of senior positions within the Security sector, most recently for Profile Security Services.

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he Satel Agate unit is an externally rated (IP54) “curtain” format intrusion detector designed for perimeter protection. It utilises two sensors, passive infrared and microwave, and meets the requirements of Grade 3 when wall mounted indoors.

Getting started

What’s in the box? Dualtech detector Mounting bracket Quick install guide Mounting screws and wall fixings

The connections are all positioned at the top of the circuit board. With the first two for Tamper (N/C) contacts, then remote LED control input, +12v power in, Common, Alarm Output (N/C) pair and Anti-Masking output (N/C) pair. These nine screw terminals are around 2.7mm wide so a standard terminal driver will not fit. While the unit is very well built and of compact size, there is very limited space for cable dressing within the case. Two plastic clips hold the pcb into the case back and allow it to be removed for fixing. A closefitting seal around the case is continued around the mounting holes to help seal the fixing points. The unit is powered from a 12v DC source ±15% and has a maximum current demand of 25mA (21mA quiescent). The microwave frequency is stated as 24.125GHz. At power-up a tricolour LED flashes red, green and blue alternately for around 45 seconds as the device configures itself. The device has a recommended installation height of 2.4 metres and is given a maximum range of 14 metres. When used outdoors it is advised to provide shelter from extreme weather and that the optical anti-masking should not be used as this can be triggered by poor visibility conditions. A right-angle bracket is supplied for side mounting, however, this would not be Grade 3 compliant.


A compact dual-tech curtain device that can be discretely installed to provide perimeter intrusion detection NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result


To enter its walk-test mode, you must power the device up with the LED link in place and then remove the link during the 45 second “warm up” time. This puts the unit into Microwave test mode. The LED then flashes Green after the warmup time and can be walk tested for range and positioning. Alternatively removing the link and then adding it during the warmup time will enter the unit into its PIR test mode. This is indicated by the LED flashing Blue every 3 seconds. The LED will then flash every 3 seconds to show which device is being tested, either green for the microwave or Blue for the PIR. The alarm output will be activated by the single sensor during this test mode. The device sensitivity is set using the two potentiometers, clockwise to

Satel – Agate increase. Normal operation is restored after a power cycle, or the test mode will time-out after around 20 minutes. Following the testing and re-fitting of the cover, a power-cycle should be performed to restore normal operation and re-configure the anti-mask detection system. The anti-mask delay time is a little more involved in that the 1-second default to approximately 60 seconds maximum is set by the relationship of the sensitivity potentiometers, these are set to opposite extremes at power-up with the LED link in place for 60 seconds and absent for the 1 second default. The manual suggests that the value can be increased from 1 second but a range of tests only resulted in either 1 or 60 being achieved.

Performance With the LED enabled, the tricolour LED indicates the status of the sensors with Red illuminated for 2 seconds to indicate an alarm; meaning both sensors have been triggered within 5 seconds. Green for four seconds shows when just the microwave sensor is triggered and Blue for four seconds for the PIR sensor. The LED will also display as Red for the duration of a “trouble” condition such as low supply voltage. The alarm outputs are fed from Opto-coupled MOS active relay devices. These have an on resistance of approximately 7-ohms and are linked by an 18-ohm resistor giving a 25-ohm quiescent resistance that goes open on alarm. There is no option for changing resistance values on the pcb. The microwave device has a relatively wide capture footprint, with the narrow curtain profile governed by the PIR’s lens arrangement. The 14metre range was achieved in testing with only a limited exclusion area beneath the sensor. The anti-masking feature quickly detected lens obscuring such as from paint spray but did not react to enclosing or covering the unit. This appeared to be due to the recessed infrared optical arrangement used for such detection that needed to be directly impacted.

Conclusion A compact dual-tech curtain device that can be discretely installed to provide perimeter intrusion detection.

8.0 out of 10

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Locate all types of cable with new detector

Trend Networks has launched a new Tone and Probe for easy and dependable tracing of all types of copper cables, including data, telephone, electrical and COAX. The new Tone Generator features a power output of 13dBm, providing cable tracing even over long distances. Easy to use, with no training needed, it is equipped with line testing features for troubleshooting and service verification. It also features a stated 70 hours of battery life and a shielded button to prevent accident battery drain. The Probe features a visual signal strength light, that grows brighter the stronger the signal, as well as an audible indicator with volume control. Headphones can be plugged into the probe so that users can easily hear the sound, even in noisy environments, while an LED torch at the tip makes it easier to work in dark conditions.

PTZ with 30x zoom and AI enabled edge analytics The Pro Gen4 PTZ is part of the next generation of cameras from Tyco Illustra with AI enabled edge analytics at their core. Building intelligence into the camera, such as Object Classification can reduce the burden on the operators to review, or view live, vast amounts of video footage. The rule based AI can be used to effectively reduce the amount of video presented to an operator so they can concentrate on the important and critical situations. With up to a 30X zoom capability, True Day/Night and WDR functionality, the illustra Pro 4 PTZ can be deployed in a variety of situations where light or distance can be a challenge, such as inside warehouses, retail outlets and casinos.

12-channel visual verification bridge now available

Optex has expanded the offering of its range of Intelligent Visual Monitoring Solution with the launch of a 12-channel Visual Verification Bridge. The new Bridge, powered by CHeKT, enables up to 12 ONVIF-compatible cameras and alarms to be managed through a single device, making it ideal for larger sites. The Intelligent Visual Monitoring solution gives the ‘power of sight’ to monitored alarm systems, meaning triggered alarms can be visually verified within seconds and responded to accordingly. The Optex Bridge is the hardware device (gateway) that is physically connecting the indoor and/or outdoor intrusion sensors or the panic buttons with the IP cameras on site. It communicates via a gated Cloud portal with the Alarm Receiving Centre (ARC) or monitoring station in the appropriate ‘language’, having integrated with all major monitoring software platforms.


Visitor management solution updated for post-pandemic Maxxess has released an update to its eVisitor visitor management solution with new mobile access integrations and touchless reader choices to support more flexible workplace operations post-pandemic. The new release includes options for mobile access control using smartphones, with authorised visitors and site users now able to pass through secure entrances using a choice of more convenient and hygienic contactless and touchless methods, including secure, GDPRcompliant biometrics. Touchless kiosks allow reception staffing levels to be reduced in settings from hospitality to corporate offices, and provide faster, more convenient check-in and entry for guests.

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100% eco-powered CCTV tower launched Prime Secure has launcheda 100% ecopowered CCTV tower which operates solely on solar energy and wind power, while offering 360° coverage and 24/7 recording without batteries, generators, or chemicals such as methanol. With an integrated wind turbine and solar panels, the Eco CCTV Tower offers a range of AI features such as Area Intrusion Detection and Virtual Tripwires. The towers map out ‘no go zones’ – allowing highlevels of protection for all areas of a development, regardless of whether the building site has access to power. It also uses facial recognition technology to ensure only authorised personnel can enter a site and smart motion detection which uses advanced algorithms to differentiate between human and vehicular shapes, to send alarms only when a person or vehicle is detected.

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Two medium distance thermal cameras extend range

Hanwha Techwin has strengthened its ‘affordable’ Wisenet QVGA resolution thermal camera range with the introduction of two medium distance models designed to help provide perimeter protection of large open sites. The TNO-3050T with a fixed 35mm lens is listed as able to detect vehicles at a distance of up to 4,472m and people at 1,750m, whilst the Wisenet TNO-3040T has a fixed 19mm lens and detects vehicles at up to 2,428m and people at 950m. The two new IK10/IP66 rated vandalresistant and weatherproof thermal cameras capture images at up to 320 x 240 resolution. The cameras are equipped with a suite of video analytics which includes enter/exit, appear/disappear, direction, virtual line, loitering, shock and tamper detection.

NOTE: All technical specifications listed are provided by manufacturers

Integrating AI cameras into existing CCTV infrastructures The i-PRO Multi-AI System from Panasonic is designed to integrate its AI cameras and applications into existing CCTV infrastructures. Available free-of-charge, the plug-in software allows users to manage the AI analytics from multiple i-PRO cameras, alongside a VMS. The i-PRO Multi-AI System is fully integrated with the latest version of Genetec Security Center (V5.10.1)as well as the inhouse VMS Video Insight. The system works by using i-PRO AIcapable cameras with edge analytics, and plug-ins on the VMS server and client side. The i-PRO Multi-AI System captures and filters the Best Shot images and metadata based on deep learning from the AI camera to enable accurate analysis. The data can be used for AI-based detection and alarms, watch-list monitoring and post event searches in order to enhance the capabilities of the CCTV infrastructure.


Project1_Layout 1 26/07/2021 11:52 Page 1

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EDIT Interview psi aug21_PSI_mar15 26/07/2021 15:39 Page 2


Expanding business This month we talk to Michael Lawrence, Regional General Manager UK&I at ADI Global Distribution to find out more about the company’s move into a new technology market sector and its plans for the future SI caught up with Michael last year just after the first lockdown ended in the summer, which meant that the second one wasn't even in anyone's mind at the time. This time around we met him just before the originally proposed Freedom Day of June 21st to find out what had happened with ADI since our 2020 chat.


How did the market fare during lockdowns? The business has done really well through the pandemic staying open throughout, which was really pleasing and I think we've seen a level of resiliency, in a similar way to what the whole industry has. We lost minimal trading time at a couple of our branches as a result of the need for staff to isolate. The businesses itself has really been positive and we've continued to launch new brands and new products in that time. In addition, we have continued to invest, both in terms of people and infrastructure and as we're now [at the time of the interview] coming out of Q2, we're really positive about the future. You didn’t even reduce the number of staff working in the warehouse? We've actually added heads into the UK business this year and we've continued our expansion into Ireland adding heads there too. Our overall inventory investment in the business has increased quite substantially and that is enabled by the fact we've been in a purposebuilt facility for nearly two years after we had outgrown our previous premises. And if you look at our expansion, particularly into the professional Audio and Visual range, with the likes of 86” and 100” large format displays, that is business we could only develop and invest in by having this new facility in Greater Manchester.

the warehouse at each branch that supplements the offering from our hub. We want to have training facilities in all regions plus hospitality facilities for staff and for customers. We have further branch relocations planned for later this year and over the next few years in addition to investing in refurbishments and upgrades in all locations. It’s great that the global ADI business is backing us financially with these investments. Five years on from the Brexit referendum has there been any impact on business or is the picture muddy due to the pandemic? Brexit in Q1 2021 caused challenges for any business that exported products out of the UK, or imported products from the UK. We have a global trade compliance function so with that skill set in-house we were able to mobilise quickly and our freight partners did a really good job. Like most businesses there were some challenges to overcome; moving product into Ireland was where we saw the main challenges, but problems with bringing products into the UK were quickly overcome. We were also able to help a number of our larger installers manage their cross border projects. As we see it today, Brexit isn't really on the agenda.

“We have further branch relocations planned for later this year and over the next few years in addition to investing in refurbishments and upgrades in all locations”

What will you do about branch design? Will you have product out front or not? The model in the Oldham branch and in our new branches in Kingsbury and Dublin are all of the 'new' style with stock displayed front of house to show installers the full range of products we can offer, supported by a substantial holding in


EDIT Interview psi aug21_PSI_mar15 26/07/2021 15:40 Page 3


(continued from previous page)

“A lot of our customers that install security systems also have Audio Visual interests or even Audio & Visual businesses that market themselves separately”

What about the impact of the component shortage? We're seeing it impact across a multitude of vendors and at different stages of manufacturing with availability challenges and lead time delays. Some of the shortages are obvious such as chip components, glass being used for vaccine vials rather than displays and monitors etc and of course there are container shortages stopping people from being able to bring product in from overseas. For our supply chain team it is now probably as challenging an environment as it has been through Brexit and when we relocated our hub. Managing availability and providing installers with access to everything we sell is probably is our daily number one challenge, it’s a green fee now in an increasingly competitive market. Nowadays you see plenty of companies working with multiple distributors, so is the day of the exclusive distribution deal over? Not entirely, we have exclusive deals with some manufacturers and brands, but I think the model has shifted where manufacturers want their product to be available to the broadest range possible. Therefore a multi-distributor option is viable, plus there are more distributors in the market now than there's ever been. It's a market in which we've seen more activity and acquisition recently than in the last ten-plus years. So I don't think it's a trend, it’s probably more the kind of a new reality. What I would say is that what the installer wants is convenience as they are time poor, managing multiple projects and it is that convenience that distributors must provide. What do you think of all the distributor acquisitions that have been made recently? The deals that we've seen completed have different strategic goals and they make sense

for different reasons. Some are going to require a significant amount of work where it is necessary to make two businesses become one - some will integrate more easily. What we have to do is offer customers a convenient solution and a best in class service offering so they continue to buy from us. Obviously it poses for us an element of competitive threat in that their offerings become much broader. It's a market that I think still has consolidation opportunities within it. You mentioned that you're moving into the pro AV side of things. Is that something that you think security installers will be looking at as well? The UK security market is quite saturated and I think we're all looking for that adjacent space that we can deliver double digit growth from. Audio and Visual has been incredibly successful in our North American business and we benefit from their backing and their expertise. A lot of our customers that install security systems also have Audio Visual interests or even Audio & Visual businesses that market themselves separately. Our approach is twofold; the first is to look at the services and products that we can offer to our existing customers, and secondly take more of a business development angle to Audio and Visual installers. What we're finding is when we identify those opportunities with Audio & Visual installers they are actually buying security as well. So there's definitely an adjacency and synergy between the two. A great example of this is in our Audio portfolio, brands like Bosch, Axis and Penton all have products that integrate directly into security applications. Will you look for other new sectors to move into or will you focus on developing the offering you currently have? One of the biggest success factors for us is being very good and what we need to be very good at. Of course there have been instances when we've not been quite where we needed to be and that cost us especially given the strong competitors in the market, but that was in the past. We are always on the lookout for new opportunities. Yes, there are things that we're looking at, but I think getting the investments in Ireland and professional Audio & Visual right is where our focus needs to be now.

Listen to the full interview with Michael in the PSI Security News Podcast


Project1_Layout 1 26/07/2021 11:55 Page 1

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EDIT Statistics psi aug21_PSI_mar15 26/07/2021 17:26 Page 1


Tips, tactics and statistics To take one positive out of the recent pandemic, spending the past year cooped up at home has led to a dramatic decrease in domestic burglary rates. What role does the installer have in keeping the numbers down? f course, with homeowners guaranteed to be present in their homes all day, every day, opportunistic criminals have taken a back seat, with a reported 28% drop in burglaries from March to May 2020 (Money Supermarket, 2020). But as government restrictions eased in June of last year, burglary rates quickly increased as people celebrated their freedom once more, leaving properties unattended and therefore at risk of opportunistic attacks. And with a similar situation being mirrored just one year on, experts are expecting a similar rise in burglary rates as we resume our normal lives out of lockdown. With this invaluable insight, it’s clear that it’s never been more important for homeowners to


make relevant updates to their home security to ensure their home’s not a target. But how can installers help their customers to prepare their home for the return to normality? Well, it’s all about educating them on the latest burglary tactics so they can ensure their home security stands up to the mark, throughout the summer and beyond. Sharing insight into the most recent burglary techniques across the country, Gavin Kirk, head of trade for Yale, spoke to PSI to highlight the key tactics installers should be made aware of to ensure their customers’ homes are as safe as houses.

More from the door

"For burglars looking to make an opportunistic attack on a home, the front door can often be their first port of call," said Gavin. Recent figures from the Office of National Statistics revealed that 76% of household burglaries in England and Wales occurred when the culprit accessed the home through a door, highlighting how important it is for homeowners to make significant upgrades to their front door security. And these criminals don’t even have to use force to break into homes.

"Over the past year, there have been a number of new burglary tactics come to light where thieves are using distraction techniques to enter a property undetected" "Over the past year, there have been a number of new burglary tactics come to light where thieves are using distraction techniques to enter a property undetected," revealed Gavin. "The latest techniques involve a burglar posing as a door-to-door salesman or workman in a high-vis jacket, distracting the homeowner in their front garden, whilst another enters the property undetected. And, unfortunately, these opportunistic attacks are becoming far more sophisticated, tricking vulnerable individuals into thinking they can be trusted and entering their home without a trace. And with no need to break into a property, the thief can enter, take any money, jewellery, phones and car keys and leave in a matter of seconds."


Project1_Layout 1 26/04/2021 17:48 Page 1


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EDIT Statistics psi aug21_PSI_mar15 26/07/2021 17:27 Page 3


(continued from previous page)

Of course, the easiest piece of advice installers can give to homeowners is to ensure their door and windows are always locked, to help stop these opportunistic thieves in their tracks. "We would recommend installers communicate to their clients the importance of ensuring their door hardware meets the recommended three-star security rating imposed by the British Standards Institution," continues Gavin. "Installers should also advise they opt for high quality three-star cylinder products to ensure they are providing solutions with the maximum level of security. It’s essential that cylinders can protect against a range of known cylinder attacks including anti-pick, antibump and anti-drill to deter criminals and be strong enough to withstand harsh force." For ultimate safety, cylinders should be approved to TS007:2014 British Standard rating and endorsed by the Police Secured by Design scheme as an added level of reassurance for your customers.

Window of opportunity

Trade professionals can recommend prioritising outdoor security to their clients to ensure they’re not making their external spaces an easy target for thieves


Along with the front door, windows are also a key focus for thieves looking to make an easy entrance into homes. According to statistics, 28% of criminals enter a property via a window, with more than a third being granted even easier access through an unlocked one (The Eco Experts, 2020). And as windows can generally offer such a seamless entrance into someone’s home, installers can potentially recommend a window hardware upgrade to help homeowners deter would-be criminals. Gavin explained: "In 2021, burglars continue to look out for inferior window hardware, as general wear and tear can often reduce its protection, offering easy pickings for the

modern-day criminal. As a professional installer, recommending a new door and window package is not only a profitable suggestion, but also helps to protect against any burglary attacks." As with a door, a high-quality window handle should offer a two-star level of protection, the highest level for protective window furniture, along with the BSI Kitemark and Secured by Design approval. High quality window handles should also be weatherproof to withstand years of wear and tear and ensure they can stand up to the mark when it comes to a new range of burglary attack techniques.

Secure outdoors

A homeowner’s garden is a prime target for thieves looking to make a burglary worth their while. With expensive outdoor equipment, bicycles and garden furniture making easy pickings for criminals, gardens are another essential area of focus for protecting homes. Although lockdown signalled a decrease in domestic burglaries, figures from insurer Admiral revealed a 66% increase in bicycle theft claims from March 2020. With these statistics coming to light, trade professionals can recommend prioritising outdoor security to their clients to ensure they’re not making their external spaces an easy target for thieves. "Gardens are, of course, a great space for criminals to move around the perimeter of a property undetected," says Gavin. "Trees, bushes and sheds offer perfect hiding spots, so night-time attacks are still preferred by thieves in 2021 and according to Nimble Fins Insurance, 58% of burglaries happen under the cover of darkness." With the late evening, between 10pm and midnight, the prime time for crime, security cameras with night vision capabilities help to deter criminals from making a home their next target. As recent statistics have highlighted that £926 million in home insurance claims were made throughout 2020, with an average of £2.5 million worth of belongings stolen each day (Churchill Home Insurance), now’s the perfect time to suggest a home security makeover to your clients. By offering a range of tips and advice to homeowners, installers can not only create trusted relationships with their customers, but also look to upsell by suggesting a variety of products that will help offer protection to their homes.

Project1_Layout 1 26/07/2021 11:57 Page 1

EDIT Access psi aug21_PSI_mar15 26/07/2021 13:28 Page 1


Apps and access control Reduced risk “Research shows that users are less likely to forget their smart devices than a security pass, access token or fob,” says Caroline Cooper at Norbain. “It’s one less thing to remember to bring with you to work. They are likely to take better care of their smart device because it is personally valuable to them and/or incorporates other benefits such as the ability to manage work calls/emails/systems. “A security system is immediately compromised when a user loses their traditional access mechanism.”

Cost savings Whilst it’s still early days for ‘smart credentials’ technology adoption within access control solutions, its popularity is on the increase and with good reason sing smart devices removes the need for access cards, tokens or fobs to be issued. The user downloads an app or token onto their smart device, enabling them to gain access to a building or site by using something they are already carrying around (their smart phone or watch), rather than a separate card, token or fob. When the user wishes to gain access, a secure app is activated on their mobile device (normally by the device being in proximity to a credentials reader). The information which establishes access rights is transmitted through the air – as a digital credential. If the prerequisite conditions are met, access is permitted. In today’s world of convenience, this is right up there. According to Buzz Coates of Norbain, along with offering the ultimate convenience, there’s one advantage in particular that could drive long term acceptance of smart credentials within access control over alternative solutions, the environment. “In their current format, many access control solutions rely heavily on single use plastic,” says Buzz. “Within the Paris Climate Change Agreement, governments around the world have committed to reducing their country’s impact on Climate Change and the UK Government has just pledged to reduce emissions by 68% by 2030.” This is just one argument that a security installer could consider when discussing access control solutions with customers. There are other benefits too including:


Watch a video on smart credentials here:


There is a cost associated with replacing lost or stolen access mechanisms for organisations, both physically and in terms of managing a system of re-issuing or updating security cards, fobs, etc. “Credentials within a smart device can be automatically updated and are less likely to be lost or stolen because users take better care of them generally,” explains Caroline. “This reduces the overall cost of ownerships of the access control solution.” Even if some of the costs can be recouped, e.g. on a university campus by charging students when they are issues with an access device, there are still administration costs. Cloud-based management portals allow administrators to create, manage, issue and revoke credentials.

Reduced maintenance Smart credential solutions normally work through a cloud hosted platform, therefore allowing ongoing maintenance to be carried out remotely, with alerts in place for anomalies and the ability to quickly see exactly where a problem has occurred, reducing the time to fix it. And with a subscription-based service, end users and installers alike can benefit from a predictable cost/income structure which enables organisations to efficiently scale up or down in response to their business needs. “It’s clear that flexibility is key when assessing the implementation of a smart credential access control solution and there are pros and cons within each level of adoption,” concludes Buzz. “Individual end customer needs must be fully explored and most likely a phased implementation approach embarked upon.”

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EDIT meet the installer aug21_000_PSI_may15 26/07/2021 16:03 Page 2

together raising standards

Meet the installer What would be a typical project for you? We design, install and maintain converged life safety, security and communications systems that protect a range of people, places and spaces. One of our main customer sectors is retirement villages but we also work with universities, the Ministry of Defence and local authorities protecting public spaces such as town centres. We work at the initial consultation stage, helping to define the brief and requirements, through to designing, installing and maintaining integrated systems that are easier to manage. In an industry that often still relies heavily on analog technologies and siloed systems, we’re leading a digital transformation, creating digital ecosystems of smart rooms, smart buildings and smart cities. Projects vary greatly but we use next generation technologies to create tailored newbuild systems or transform existing legacy infrastructure. We deliver intelligence, reliability and resilience so that our customers can operate more safely and securely in a rapidly changing regulatory environment. Do you have any ‘go to’ technology and manufacturers? As an independent systems integrator, we’re dedicated to curating the most suitable technologies from around the world to create the very best smart protection systems for our customers. Where other systems suppliers are perhaps tied to specific manufacturers or their own proprietary technologies and solutions, we can be agile, objective, and remain open to sourcing the most suitable technology for the job. By staying at the forefront of sector innovation and understanding the widest range of possible technologies and solutions, we can design solutions around our customers and the lives of their stakeholders – rather than the other way around. It’s our belief that customers shouldn’t be locked into proprietary technology that offers little to no flexibility.

Security life with James Twigg of TIS (Total Integrated Solutions) Name: James Twigg Job title: Managing Director Time in security/fire: 15+ years Company: TIS (Total Integrated Solutions) Location: TIS has over 140 staff operating nationwide from five UK office locations Areas of expertise: Life safety, security and communications systems integration. We specialise in design and consulting, technology and regulatory compliance for smart rooms, smart buildings and smart cities Accreditations: JSCAR, EMS, QMS, BAFE, NSI Gold, NSI Fire Gold, NIC EIC, Cyber Essentials, iiE, ADS, Safecontractor, Gate Safe TIS and a member of CHAS

Is third party accreditation beneficial to you? We’re working in heavily compliance-orientated industries such as retirement villages, universities and council buildings and public spaces so accreditation is very important, yes. We go above and beyond when it comes to regulation as we know how important it is for our customers, and the people and spaces they are protecting, to know we’re a company who takes regulation extremely seriously. Do you think there is an engineer skills shortage? Any trouble recruiting? Absolutely. In order for us to be the best in the business we need to have multi-skilled engineers but they are incredibly hard to find at the moment. That’s why we’re launching the TIS academy, a training programme which nurtures young talent in engineering. We’re recruiting apprentices and recent graduates through our

“As an independent systems integrator, we’re dedicated to curating the most suitable technologies from around the world to create the very best smart protection systems for our customers”

What is the best thing about working in this industry? The most exciting thing about the industry is the level of technological innovation and development we’re experiencing at the moment. It’s very fast moving. When I joined 15 years ago, our industry was still very analog (and still is very much so in certain aspects), but since the rise of smart technology and home systems alongside the industry’s and governmental response to heartbreaking incidents like Grenfell, technological innovations in the security and safety sector are moving at a rapid pace. We’re very much at the forefront of the movement and see it as essential in ensuring TIS helps to protect our customers’ people, places and spaces.


EDIT meet the installer aug21_000_PSI_may15 26/07/2021 16:04 Page 3

together raising standards (continued from previous page)

“We’re focused on bringing in the best new talent and continuing the training of those who have had their skin in the game a little longer”

programme and have recently onboarded three new members of staff through the Government’s Kickstart Scheme. It’s important to me that we’re investing in young talent and giving people the best possible start to their careers, particularly given the rates of youth unemployment following the pandemic. Are there any common requests from customers that give you problems? (ie impossible expectations) We manage expectations and understand what customers want in-depth during the consultation phases so that there will never be any nasty surprises at any stage of the project. Our customers know they can call me or the wider team at any given time. I believe if you keep open, regular and honest communication - even in the rare instance that it’s bad news - people tend to be happy. What is the security/fire industry’s biggest myth? I think people sometimes underestimate the level of technological advancements in the sector, which leads to a slight misconception about what we do. Often, people think we just offer manned security or install fire alarms and sprinklers. For TIS, it’s much more about smart technologies and other high-tech integrated solutions. I’ve found that our customers and potential customers get pretty excited when they learn about what we can actually do for them. What impact has smart/home automation had on your business? Smart technology has had a hugely positive impact on our business. Take retirement villages, for example. We’re able to offer a range of technological solutions to everyday problems by 30

installing things such as sensors to check whether a resident has opened their medication cupboard to take their meds each morning, or has pressed the “I’m Okay” button rather than requiring someone to physically go and knock on their door and check on them. We’re also rolling out wearable tech, like smart watches, so that residents can access support or check-in in a much more user friendly way. Smart technology is giving residents much more freedom and the retirement villages the ability to spend their money much more effectively. What would make your job easier? More staff! We’re growing fast and we need to build out our team with the very best in engineering to support that growth. Over the years we’ve invested a lot into making TIS a supportive and exciting place to work so we get a lot of inbound interest from potential candidates. We’re focused on bringing in the best new talent and continuing the training of those who have had their skin in the game a little longer. If any of your readers are interested they should check out the careers page on our website. What is your ultimate/fantasy electronic security/fire product? I’m really excited about a new product that our engineers and designers have been busy developing in-house. Sentinel is a new product for retirement villages which offers a cutting edge, multi-function, smart home hub to residents in assisted living emergency call units. The device uses both multimedia communication and voice activated smart devices. Either wall or table mounted, the Sentinel smart home hub provides fully customisable enhanced security and communication, helping residents of

EDIT meet the installer aug21_000_PSI_may15 26/07/2021 16:04 Page 4

together raising standards retirement villages and care homes maintain their independence and live happy and fulfilled lives while saving retirement villages staff costs. What advice would you give to a younger version of yourself? To stay focused. When I was starting out in my career I wanted to do everything and explore every potential business opportunity. As I’ve progressed though, I realised it’s far more efficient and effective to focus on what your team is good at, what the market needs and then stick to your strategy. It’s all about doing a few things very very well, as opposed to more of a scattergun approach. Will England ever win the World Cup again? What I love is that football in this country, both men’s and women’s, is progressing in the right direction. We’ve got strong men’s and women’s teams and I’d obviously love them to go all the way and win a World Cup. However, I’ve been stung one too many times to commit. My heart’s in it though! If you won £25,000 what would you do with the money? Treat the team to a huge party (when we can do that again) to say thanks for their absolutely incredible work this year. Because we work directly onsite with retirement villages, care

homes and universities our team are deemed essential key workers. The team did everything they could to ensure our customers and their spaces were COVID-19 secure as quickly as possible and they did so with kids at home at a very unusual time. Needless to say, we’ll be throwing a party when we can all gather again.


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Project1_Layout 1 25/06/2021 19:07 Page 1

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EDIT awards pages awg21_000_PSI_apr14 26/07/2021 17:49 Page 2


VOTING TIME EXTENDED! The extending of lockdown to beyond 21st June has meant that the PSI Premier Awards Dinner 2021 has moved to 2nd September. This means you have even longer to vote for your winners!


ue to the extending of the Government restriction of movement beyond the original Freedom Day of 21st June, the PSI Premier Awards event has been moved to 2ndSeptember. The good news is, this gives you more time to get your votes in for this year’s event and it also gives us the opportunity to add in a new category, one in which you can put anyone forward - there’s no list to choose from! If you haven’t yet voted or want to add your entry for the new Technical Support category, here are the finalists for this year’s campaign. Voting closes on August 13th.

CCTV PRODUCT OF THE YEAR 2021 Bosch – FLEXIDOME IP micro 3000i • Dahua – TiOC Series Hanwha Techwin Europe – Wisenet XNV-8081RE • Vivotek – FD9392-EHTV-O Hikvision – DS-2CD2087G2-LU • IDIS – IDIS AI Covid Box Panasonic – i-PRO X-Series • Partizan – COD-454HM UltraHD Tyco – Illustra Flex Multi-Sensor • Uniview – ColorHunter

TECHNOLOGICAL INNOVATION OF THE YEAR 2021 Camect – NVR • CSL – MiniAir 2 • HKC – GSM/WiFi Communicator Hochiki – Ekho • WD – 18TB Purple HDD • Monitoreal – Video Assistant RISCO – RisControl • Seagate – 18TB SkyHawk AI HDD • URFog – Purifog Zyxel – GS1350-6HP

INTRUDER PRODUCT OF THE YEAR 2021 RISCO – GT Plus SATEL – Slim Line PIRs BT Redcare – Essential IP HKC – Quantum 70 Panel Texecom – Capture Orisec – W-CP-40K Pyronix – Enforcer V10 Ajax – Hub 2 Plus Vanderbilt – SPC 3.13 Jablotron – Jablotron 100+

ACCESS CONTROL PRODUCT OF THE YEAR 2021 Honeywell – MAXPRO Access MPA1 The Keyholding Company – Smart Access Paxton – Paxton10 RBH Security – Blueline Inner Range – Inception InnoSenT – iSYS-5005 Hikvision – IP Video Intercom Kit Intratone – DD-02 Intercom Comelit – Simplehome 2N – IP Verso



EDIT awards pages awg21_000_PSI_apr14 26/07/2021 17:49 Page 3


SOFTWARE/ANALYTICS PRODUCT 2021 RE:SURE – Re:SURE Go • IDIS – IDIS Deep Learning Analytics Texecom – Texecom Cloud • 3xLOGIC – Vigil VMS • Bosch – Inteox HKC – HKC App • Design Automator – Design Automator Provision-ISR – DDA Video Analytics • Cathexis – CathexisVision Honeywell – MAXPRO Cloud • Videoloft – Cloud Adapter



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NEW CATEGORY TECHNICAL SUPPORT PROVIDER OF THE YEAR 2021 The extra time before the Awards Dinner on 2nd September has given us the opportunity to add another category to this year’s campaign. For the first time we will be giving a separate award for Technical Support Provider of the Year. If you have required technical assistance with an installation over the last twelve months and been particularly impressed by the advice and service given now is the time to put that company forward for recognition. Visit the PSI website and on the awards voting page you will be able to register your vote for any manufacturer or distributor that has gone above and beyond in helping with your enquiry. There’s no shortlist to choose from, just enter the name of the company in the space provided and that will go towards their numbers. If you have already voted in the other award categories you can still go back in and register your support for this new category.


EDIT awards pages awg21_000_PSI_apr14 26/07/2021 17:51 Page 4

Join us for the big night out!

Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too!


ow that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards Dinner on September 2nd at the exclusive Warren Weir venue at Luton Hoo where accommodation is also available. This year the evening event, which follows on from the PSI Golf Day, will be hosted by TV personality and former Eastenders actor Shaun Williamson along with the team from PSI magazine. Guests will enjoy a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced. After the meal and award ceremony our guest speaker will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette. As this will be the first chance for many of us to get together in quite some time we would encourage everyone who is thinking of coming along to book early as the numbers will need to be strictly limited. We look forward to seeing you at the security industry’s first big night out in 2021 courtesy of PSI magazine. For details of how to attend please contact David Lewis on 0208 295 8309 or email at


AT THE SECURITY EVENT Join us on stand 3a/D20 to experience our future proof Security Solutions including the latest AI Technology, suitable for all your business needs.


7-9 SEPTEMBER 2021

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EDIT Opinion psi aug21_PSI_mar15 26/07/2021 17:42 Page 2


A smarter approach to security With holidays finally back on the agenda, many homeowners will be leaving their property unoccupied for the first time in months. Sumier Foster-Shah of ERA, shares an insight into how smart security systems and app-based surveillance can provide protection and peace of mind s the nation’s vaccine rollout continues apace, families are making the most of the summer season by booking much-needed holidays, with many popular destinations across the UK reporting near-capacity occupancy levels. For many homeowners, this will be the first time in nearly 18 months that they have left their property for an extended period of time. And for those who have taken advantage of the government’s Stamp Duty Holiday and moved house during lockdown, this may also be the first time they are leaving their new property unattended. This return to more normal pre-Covid lifestyles and routines may prompt many homeowners to re-evaluate their property’s security. The nation has a newfound appreciation for our homes and their contents, and many householders will have made home improvements or invested in high-value items, all of which they will be keen to protect, when they once again go on their travels. For owners of new homes who have inherited security systems from the previous owners, they may have limited understanding of how they work or whether they meet their specific security and lifestyle needs. For customers in these situations, smart appbased security systems offer many benefits that will deliver protection not only for the summer season, but for many years to come. The majority of homeowners will be familiar with alarms and PIR motion sensors, interior and exterior cameras, floodlight cameras and video doorbells. What is newer – and will be particularly welcome at this time – is the ability to manage, access and view footage from these devices in real-time via an app. Smart security ecosystems allow these individual devices to work together to protect every element of a property, from the perimeter and interior to the


garden, shed and outbuildings. By integrating these devices into one system via an encrypted network, smartware can facilitate more effective and comprehensive real time surveillance of a property at any time, from anywhere in the world. Here, smartware is supporting homeowners in taking a proactive, rather than reactive, approach to security. A smart alarm system transmits alerts and notifications from every device to users via an app, as and when motion is detected. There are huge advantages to individuals being able to remotely view video footage from each internal, external, floodlight or doorbell camera as it happens. This provides the opportunity for an intervention before an intruder gains access to a property. Many smart devices feature two-way talk capability, which can be used to alert, communicate with and deter potential intruders. App-based monitoring also allows homeowners to identify security weakpoints, even once they have left their property. For example, by integrating wireless window and door sensors into a smart alarm system, homeowners can receive app notifications that a window has been left open accidentally, for example. A user can check on the status of all

There are huge advantages to individuals being able to remotely view video footage from each internal, external, floodlight or doorbell camera as it happens


EDIT Opinion psi aug21_PSI_mar15 26/07/2021 17:43 Page 3


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Self-monitoring via smartphones is a first step towards surveillance for many homeowners

security devices within their system via the app, allowing them to return home or call on neighbours, family or friends to re-secure any areas of their property that could otherwise leave their home vulnerable to intruders. This self-monitoring via smartphones is a first step towards surveillance for many homeowners who may not have subscribed to the services of a 24/7 alarm response centre before. For those customers who do wish to have the back-up of professional monitoring, this too can be integrated into smart security systems. This means homeowners can not only survey their property from their smartphone whilst they are away, but they also have the peace of mind that a dedicated response centre is on hand to provide support, if required. The ability to personalise smartware to each user’s property, lifestyle and budget is set to have even more appeal, as the Covid restrictions ease. Working patterns, pet ownership, school hours and travel plans have all changed drastically, and many homeowners will be looking for flexible security systems that suit their lifetyles now – but also in the future. Smart ecosystems give users the ability to add more devices and support in the future as life returns

to normal, whether that’s professional monitoring, video doorbells or indoor cameras. To help consumers feel confident in smartware, it’s worth recommending systems that carry the relatively new BSI Kitemark for IoT Devices. Launched in 2018, it has been developed to help consumers confidently identify IoT devices that they can trust to be safe, secure and functional. For individuals who live in rural areas with temperamental internet connections, the digital aspect of smartware may present an initial concern. However, by recommending and installing ecosystems that switch to a built-in 4G roaming back-up SIM in the event of a broadband outage, installers can provide customers with the confidence that the system will always remain online. In the event of an outage, if the alarm triggers, the hub will allow continued recording of HD video to the cloud. As homeowners across the UK prepare to pack their suitcases once again, smartware can provide a buildable, accessible and scalable route to refreshing their home security that’s easy for security professionals to recommend, fit and support.

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EDIT Home psi aug21_PSI_mar15 26/07/2021 15:33 Page 2


Security in post-pandemic homes If the pandemic has taught us anything, it’s the importance of the home, and how integral it is now to meeting both professional and personal requirements of comfort, safety, security and productivity iven the nation’s experiences during lockdown months, It’s no surprise that Jamie Allam, CEO Amthal Fire & Security, says that homeowners are looking at ways to secure their home, even as restrictions are being lifted. He suggests security specialists have a chance to embrace the new interest in smart security and encourage homeowners to think about it in a much more holistic way. As many people continue to spend more time at home, buildings have morphed into becoming the centre of our world, providing a place where we live, work and fulfil our entertainment needs. We have reportedly invested in our homes, up to £4,000 since the start of lockdown, including tech, gym equipment and office kits.


Smart home security

A smart home, integrated with technologies can provide a complete sense of safety and security.

Once upon a time, such smart home solutions were seen as a luxury. In today’s smartphone obsessed world, requirements are evolving from hi-speed internet and advanced laptops to an individually connected, networked and visually secure building, offering the best of a professional and personal living space. Cognizant of the homeowner’s new requirements, architects, planners and specifiers see the need to turn to more smart home solutions in development designs and planning stages. And security specialists need to be on hand during this early specification process to ensure systems can be integrated and seamlessly blend with their surroundings. Technologies include the Internet of Things (IoT) playing a major role in advancing homes, providing spaces that respond intuitively to requirements and automatically adjust to individual demands. And this is all starting right from the perimeter of a home and entrance systems, through to smart automation of internal devices. Taking it to the next level, is acknowledging how the world is changing and anticipating convenient solutions, where connectivity and interactivity are driving the way families live,

As many people continue to spend more time at home, buildings have morphed into becoming the centre of our world, providing a place where we live, work and fulfil our entertainment needs


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The lockdown period has excelled desires for smarter homes, where systems can be installed and scaled, and operated for health, comfort, productivity and convenience to suit our new adapted lifestyles


communicate and manage their homes, essentially through today’s mobile-connected lifestyles.

Truly secure smart homes

New high security technology is undoubtedly putting control in the hands of the homeowners to automate and create the lives they want. Advances from intruder systems include a presence simulation solution that can work as a deterrent against burglars and notifies the owner remotely about any noise and movement detected indoors, or if a window or a door has been left ajar. Some security cameras today are not just for keeping criminals away. With external lighting integrated into the design, they are operational with movement sensors built-in as standard. CCTV is now useful for keeping an eye on pets when homeowners are out of the house, or working with door entry to look out for deliveries and packages to be left safely. Options include high quality video, internal and external, night vision and smart integration with various connected voice-activated devices such as Google Home and Amazon Alexa, together with mobile apps. Within a home, window blinds can be adjusted according to the weather outside, they go down as the sun sets and the lights switch to aid better navigation. A smart light control system can monitor the lights in individual rooms across the entire house. Heating and cooling systems can follow a similar, integrated design, all with maximum energy saving benefits. But in the smart security evolution, it is also about simplifying the installation process to enable the opportunity to design and offer smart technology, then integrate and configure it to offer homeowner’s ultimate peace of mind.

Here, the Internet of Things (IoT) and Building Automation are playing a huge role in creating well-engineered and automated buildings and homes that offer comfort, relaxation, security and productivity.

Mobile first security

Working with Amthal’s partner Texecom to bring homeowners protection when it comes to intruder alarms, also introduces the advantage of mobile first security with Texecom’s Connect app. The Texecom Connect app is updated from both a homeowner and installer perspective. This includes most recent updates to Texecom Connect v2 with professional installer management, allowing authorised users to manage the service and personalised support for homeowners. Michael Downie, Regional Sales Manager of Texecom says: “The Texecom Connect App provides an environment where homeowners actively want to interact with their home, enjoy the new possibilities that are open to them and receive the peace of mind security that comes with knowledge and control, alongside professional installer support when required. “But smart homes are always learning and our priority is to ensure our Texecom Connect App, supports our evolving product suite and continues to make homeowner’s lives easier, not more complex. We upgraded to Texecom Connect V2 for professional specialists, such as Amthal, to offer homeowners increased possibilities with mobile first, smart security technology.” In summary, people are proactively embracing their homes on a whole new level. As a result, the lockdown period has excelled desires for smarter homes, where systems can be installed and scaled, and operated for health, comfort, productivity and convenience to suit our new adapted lifestyles. In a post-pandemic world, we have an opportunity as an industry to embrace how homeowner needs have changed. And we can provide devices that help them save money, encourage more energy efficient practices and operate at homeowner’s convenience, as well as continuing to secure their property and protect what’s precious. With these technologies constantly evolving from an installation, user experience and management perspective, the possibilities are endless for smart homes of the future. This is especially those that embrace the mobile first experience to make life safer, more secure and ultimately easier to control.

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EDIT skills aug21_000_PSI_mar15 26/07/2021 17:35 Page 2


Training for the future David Scott, Managing Director of Skills for Security looks at technical training courses for the security industry


aving worked with fire and security companies across the UK, I see firsthand the difficulties in attracting and retaining engineers. Due to the skills shortage/crisis, we see the quality of work decrease, availability of labour decrease, and staff wages increase. Skills shortages can be cancerous, and although we are doing good work in developing new talent across the sector - where numbers have quadruple in less than two years - we must now look at how we can develop our existing workforce, which should in turn help you attract and retain engineers. During the first lockdown, which seems like a lifetime ago, Skills for Security released free technical training webinars that were specific for those operating in the sector. The courses covered advanced signalling, which included grading, compliance with standards and the digital switch off, plus Intruder Alarm, CCTV and Fire Surveying and Design courses which included carrying out risk assessments, creating operational requirements, and again compliance with the standards. Since then, in partnership with IFSEC and FIREX, we have developed a range of bespoke online CPD accredited technical courses that are available 24/7. Engineers can self-enrol onto the courses. The courses themselves are automatically marked and certificated, a process that is both is effective and efficient. The reasoning behind this was to make training accessible. Skills for Security fully appreciate the busy lifestyles that everyone lives these days, so training needs to be accessible at a time that suits the learner. Since this initial release, we have also created a cybersecurity course, which focuses on the key aspects that engineers need to consider when installing, maintaining security systems when the systems are integrated on end-users networks. In addition, we have produced an Access Control Survey and Design course, which looks at risk assessments, grading/levelling and compliance. Since last year over 8,000 people have completed these online technical courses. Skills for Security are not the only organisation offering technical competence training. Tavcom, who are BSIA members, also have a vast range of courses specifically designed to upskill engineers. Tavcom Training – the provider of accredited security systems training courses and part of the Linx International Group – is celebrating its 25-year anniversary with the opening of a training centre of excellence in

in partnership with IFSEC and FIREX, we have developed a range of bespoke online CPD accredited technical courses Shipley, West Yorkshire. The new centre is ideally located to meet all the training needs of the many security professionals in the North of England and beyond. With two teaching facilities firmly established in the UK (Hampshire and West Yorkshire) and a growing portfolio of bitesize, virtual, and online interactive courses, Tavcom Training is making it easier for security professionals at all levels, to access its award-winning and internationally recognised security systems training courses. For

YOUR SKILLS QUESTIONS ANSWERED As part of this column you can ask David questions directly about training and apprenticeships. We will aim, to publish the question and answer in the next column. If you want to participate in this, then email

How does the Zitko Talent Programme work? In short, Zitko talent sources talent from a number of different sectors. Some are even graduates. They then put them through an intense training programme with some of the industries leading manufacturers, training providers and apprenticeship providers. At the end of the 12 month period, you have a ready made engineer that is trained with your organisations cultures and expectations in mind.

I have an apprentice, but don't know where to start.. Drop us an email at we will talk you through the process.


EDIT skills aug21_000_PSI_mar15 26/07/2021 17:35 Page 3


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Tavcom Training, who are BSIA members, have a vast range of courses specifically designed to upskill engineers

those who prefer traditional face-to face classroom training, the new training centre boasts excellent road and public transport links to and from Liverpool, Manchester, Warrington, Huddersfield, Bradford, Leeds, Harrogate, Doncaster, Darlington and Middlesbrough. Managing Director of the Linx International Group, David Gill, states: “This significant investment and expansion of Tavcom is in response to unprecedented demand for our accredited

courses, by installers the length and breadth of England.” David Gill adds: “As part of Linx’s commitment to professionalism and the raising of standards across the industry, we need to make the right training available, accessible and affordable to all.” He continues: “This important new centre replicates the class-leading facilities at our facility in Hampshire that has established Tavcom as the premier provider of technical security training in the UK, for more than 25 years.” Both future-proofed centres are fully equipped with all the technical infrastructure and equipment required to deliver Tavcom’s portfolio of more than 100 training courses, including its hugely popular BTEC Level 3 courses Practical CCTV installation and Practical Intruder Alarms. Implementing professional development plans within your workforce, specifically focused on your engineers, can make them feel rewarded, boost morale, and improve engagement and attrition. If you would like any advice on attracting new talent, retaining staff, or upskilling your workforce, please feel to reach out to Skills for Security at


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QED ad feature_PSI_mar15 26/07/2021 20:23 Page 2


New Direction for QED – Strategy for Success Quality Essential Distribution (QED) believe in today’s market, companies that change, survive, but companies that transform, thrive. QED decided to change its business strategy due to changing market conditions and advances in technology – all with the end goal of improving efficiencies, service quality and most importantly, making the customer’s life easier.

aving a strong team of dedicated individuals that truly care about the service we offer automatically produces major benefits for our customers when dealing with us. When we work alongside our customers, we generate a real understanding of what makes their job hard and what the headaches are; then, we marry up the most suitable bespoke offering to make sure the whole process flows and becomes pain free. Matt Philp, QED’s Managing Director said, “We continue to be an agile business and the new strategy will help us quickly adapt to market changes, improve efficiencies and simplify processes. We are on a journey, with a fantastic team, and ambitious plans to grow. We’ll introduce security products, strengthen our supply chain and offer new services to meet the needs of our loyal customers.” Quality Essential Distribution has seen massive change with the likes of new management in place, a total rebrand, the introduction of the “Good People” concept, and in more recent news, the launch of the new website and dedicated customer portal.


Why launch a new website now? Matt Philp, QED’s Managing Director said, “Today, more and more people shop online and we want our customers to have a good online experience. We lead busy lives and when visiting any website, it’s important to be able to quickly find what we want, add it to our basket and simply check-out. Many employers are also introducing flexible working hours, especially over the last 18 months, and as a business introducing a 24/7 customer portal, customers can contact us whenever they want.

Finally, the new website reflects our “Good People” brand and I want to say thank you to the team for all their hard work over the past 12 months.” Catherine Seddon, QED’s Marketing Manager said, “The new business strategy gives us focus and a clear vision. It’s important to listen to customers and suppliers to strengthen the relations and understand what their issues are so we can support them. The rebrand was the beginning and right from the start of the website project we viewed it from a customer’s perspective, speaking to customers to find out what would really help improve their online experience and make the buying process as easy as possible. We also undertook research on best practice, not only by the security sector, but from websites across the world! We view this website as a shop window into our business and a portal where customers can manage their own activity 24/7. We can’t wait to hear what customers think.” 47

EDIT Open Door Jul21_PSI_may15 28/06/2021 17:03 Page 1

ADPRO Swansway Group Perimeter Protection With 24 branches located throughout the north of England and Wales, Swansway Group is one of the region’s leading motor companies. The company is a main dealer for a range of premium automotive brands including Audi, Volkswagen, Land Rover and Jaguar, and also operates two state-of-the-art accident repair centres. High-value stock inventories across all sites require 24/7 protection, and security is a vital priority. The client was looking for a cost-effective solution for its new vehicle storage facility in Crewe that would combine all surveillance data into a single system giving immediate action upon activation Following consultation with the client, the decision was taken to install the ADPRO FastTrace 2E Remotely Managed Multiservice Gateway (RMG), a Perimeter, Multi-site and Enterprise Security Solution by Honeywell/ADPRO. Installed by NU Fire & Security Ltd, the system delivers state-of-the-art remote monitoring, enabling security threats to be detected and assessed instantly and efficiently. When an intruder is identified, a high quality Quad image is transmitted within seconds in a time stamped data packet, displaying to a remote monitoring centre or mobile handset, allowing operators to see exactly what is happening and take appropriate action. The system uses infrared (IR) IP network High Definition low-light cameras which allows lowlight working and is backed by an uninterruptible power supply (UPS) backup. The ADPRO solution can also operate via 3G connection, which will allow for redundancy should the ADSL lines fail. Use the QR code for the full case study

Confirmation of H.265 licenses used in advanced IDIS video solutions As video users globally pay closer attention to the manufacturing origins and standards-compliance of their systems, IDIS is highlighting the value of its fully licensed network cameras and recorders that feature H.265 video compression. IDIS was among the first manufacturers to deliver the benefits of H.265 compression to the market as part of its end-to-end DirectIP® solution. The company has confirmed that it has HVEC Advance and H.265 MPEG patent licenses for all its hardware, with licenses dating back to cover all installed systems. IDIS has made extensive use of the H.265 standard since 2016, leveraging it to underpin flexible monitoring solutions using dual codec (H.264/265) and hybrid codec to ensure backward compatibility with older monitoring hardware. Combined with IDIS’s own advanced compression technology, IDIS Intelligent Codec, this typically saves up to 70% on storage capacity and lowers bandwidth requirements compared to older high-definition systems that relied on H.264. This approach means IDIS users were among the first to benefit from ultra-high-definition surveillance using 8MP and 12MP cameras, while ensuring fast incident response, smoother searches and minimized distortion when reviewing complex scenes, even from mobile devices. For example, the new IDIS Mobile Plus app – which integrates with the enterprise-level IDIS Solution Suite VMS to allow for more flexible and remote surveillance operations – enables 4K live streaming on remote mobile devices, with high image quality in H.264/MJPEG and H.265 formats. With Mobile Plus, users can remotely access cameras and NVRs, monitor live video streams, and search recorded footage via their iPhone, iPad, Android phone or tablet – all enabled by advanced compression technologies. For more information on IDIS solution go to


EDIT Open Door Jul21_PSI_may15 28/06/2021 17:04 Page 2

Open Door is an online service from PSI that provides in-depth information from a selection of market leading companies. Here are some of the highlights from the pages of Open Door.....

Not all detectors are the same... An intruder alarm system is only as good as the sum of all of its parts, which is why the choice you make when specifying PIRs and sensors for an installation makes all the difference The performance of detectors, the reliability of wireless functionality and the development of smartphone apps have helped improve the performance of intruder systems and also made installing the technology even easier. For example, commissioning the original panel, PIRs, sounders etc is much easier with a wireless system but when the panel needs a few extra detectors or peripherals added at a later date is when wireless wins hands down in terms of speed of install and simplicity. In terms of detectors it is vital for the efficiency of the whole system that the best products are used. Recently reviewed in PSI magazine with an impressive 9/10 rating, the Capture range from Texecom comes with EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing for a variety of security environments. Use the QR code for more information

Unmanned train depots secured by Video Analytics Southeastern Rail Network operates train services between London, Kent and parts of East Sussex. It is one of the busiest networks in the country, transporting 640,000 passengers each weekday on its 392 trains, which are temporarily housed in 12 depots situated around South-East England. Some of these depots are unmanned, and therefore require intelligent security solutions. Bosch Security System’s Integration Partner, Taylor Technology Systems, were tasked with upgrading the entire video surveillance system across the 12 depots. The camera portfolio installed across the 12 depots included FLEXIDOME IP starlight 7000 VR, DINION IP starlight 7000 HD and AUTODOME IP starlight 7000 HD cameras. These cameras are all equipped with Bosch’s Intelligent Video Analytics solutions ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Visit:

Integriti update includes biometrics and real time location tracking Access control and security system designer and manufacturer Inner Range has released the Version 21 update for its Enterprise-level system Integriti, which includes integrations with Suprema biometrics and Quuppa real time location tracking. The new integration with Suprema allows users to add thumb and face scans as access credentials, which can be used in addition to smartcards and PIN for high security with trouble-free access. The integration with Quuppa means tagged information from the Quuppa system can be associated with Integriti entities, allowing direct control of the asset from either system. The asset could be an object, or a user associated with it. The location of tagged assets can be made visible on Integriti’s schematic of the site, alongside all other access and security devices. Operators can access all cameras with the asset in their field of view, if fields of view are configured. Alert protocols can be set up with bespoke criteria and operators can track and view the asset instantly if an alert is triggered. Visit:


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EDIT Ajax psi aug21_PSI_mar15 26/07/2021 13:58 Page 2


Two external detectors in one The recent Ajax Special Event announced a number of new technologies being released to the professional security sector in 2021. Here we take a closer look at one of the new systems utdoor detectors can often be a pain for professionals. Natural disruptions, heat, rain, and snow trigger a lot of false alarms. The new Ajax product range includes the DualCurtain Outdoor detector which boasts a 30m range with two PIRs on each side covering 15m. The Grade 2 unit uses two PIRs and threestep signal analysis to detect intruders, eliminate blindspots and combat false triggers such as from pets, plants etc.


disturbances and animals, and concludes whether or not to raise an alarm.

Two detectors in one body Each DualCurtain Outdoor utilises a SmartBracket mounting panel allowing installers to securely attach the detector to a surface while closing the setup panel. The sides of the detector are adjusted independently. With the controls on the back panel, the detection distance for each side, detection activation in the area near a detector, and the vertical shift of the viewing sector by 3° so that sections protruding from the facade do not obstruct the view of the detector can all be determined. In the Ajax app, each side of the detector can be controlled separately: enable/disable IR or masking sensors, make them permanently active regardless of the armed mode, and adjust the sensitivity. The app allows interaction with the detector to set entry/exit delays, link the sirens activation to a certain side, or create an automation scenario for a detector alarm. DualCurtain Outdoor protects the most remote areas thanks to a connection range of up to 1,700 meters from the hub. And at complex sites, ReX signal range extenders can help build robust perimeter protection regardless of scale.

Double filtering Two IR sensors on each side make the unit effective against false alarms. The detector does not react if only one sensor has detected movement. When both sensors are triggered, the detector activates the digital algorithm ELSA. In a fraction of a second, ELSA performs a three-step signal analysis, filtering out natural

Curtain detector evolution To extend the protected area, when the Near Area Detection is turned on, the upper IR sensor of the detector receives an additional narrow sector of view, directed at the angle of 40 degrees down. This helps to detect the motion when there is an attempted intrusion closely to the unit itself, solving the problem of the blind spot (a typical problem of such detectors). This patented technology is ideal for the protection of facades and complex architectural structures. The system is protected against sabotage as any problems, such as attempts to disable the detector or a low battery, will be immediately reported by the system to the users and the security company. The detector is also equipped with a tamper button that reacts to removal from the mount and detachment of DualCurtain Outdoor from the surface. And thanks to the configurable hub detector polling interval, the system is able to identify a connection loss with DualCurtain Outdoor in less than a minute. The detector meets Grade 2 in accordance with the EN 50131 standard and is equipped with an anti-masking system that detects attempts to block the view or paint over the lenses.

The DualCurtain Outdoor detector which boasts a 30m range with two PIRs on each side covering 15metres


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CCTV – TRIED & TESTED An overview of some of the products we have featured in PSI independent test reports. This month we highlight recent CCTV reviews; products are listed in no particular order. As always, manufacturers and distributors have no input in the test reports or results Bosch – Flexidome NDE-3503-AL Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C. Review: A very capable dome camera with a wide range of configuration options.

IDIS – DC-S6283HRXL The DC-S6283HRXL dome is an external IP66, IK10 rated, 1/2” CMOS 2MP Lightmaster PTZ ONVIF compliant dome with 36 times zoom lens and long range IR capability. Review: A well featured PTZ dome with simple setup, excellent optical performance and enhanced IR illumination.

Concept Pro – CP-HSD20-AHD This Concept Pro IP66 IK10 rated speed-dome is based on the Starvis 1/2.8” CMOS sensor, giving a 2MP (1920 x 1080p) image with a 20x zoom lens and in-built infrared illuminators with a stated range of up to 150 metres. A 30x zoom version is also available. The camera provides outputs for all the main analogue HD formats such as AHD, CVI, TVI along with the digital over coax SDI standard. Review: An interesting highly sensitive HD speed dome that gives a potentially easy route to changing from analogue HD to IP based viewing and control, compatible with all key analogue HD systems. Some of the camera’s core configuration options are not currently accessible via the browser but possibly may be included in a future firmware version.

Luxrite – SPR0DHIPD80 The SPRO DHIPD80 “Turret” style camera is an IP67 externally rated 8MP (4k) camera with a 2.8mm fixed lens, “ColourNight” operation and Active Deterrence capability. It has a built-in speaker and microphone along with external audio connection and alarm input and output. Review: A very sensitive “Turret” style camera with high definition and some excellent features for deterring intruders.


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Hikvision – DS-2CD4A26FWD This camera is a high-end outdoor bullet camera identified as part of Hikvision’s DarkFighter range. The camera offers very high sensitivity and 1920 x 1080p HD performance with pre-installed firmware to provide video analytic functions. These can be selected from options including Audio Exception, Defocus, Scene Change, Face, Line Crossing, Intrusion, Region Entrance, Region Exiting, Unattended Baggage and Object Removal Detection. Review: The wide range of detection methods mean that this camera can fulfil the majority of current security video tasks. Its built-in Infrared illuminator range and high sensitivity provide very good image quality even in challenging conditions.

Tyco – Illustra Flex IFS02P6INWIT This Indoor HD PTZ dome is from the Illustra Flex range and has a 30 times optical and 12 times digital zoom range with IR illumination up to 25 metres. An external variant has IR support to 150 metres. Review: A very well constructed PTZ camera unit with straightforward connection and configuration. Some minor issues encountered with setup functions and lens performance but overall, good image quality and extended zoom range.

Hanwha Techwin – Wisenet XNV-8081RE The XNV-8081RE is from the Wisenet X range and incorporates a PoE extender capability to simplify cabling infrastructure when installing a second camera within 80 metres of an existing position. The dome is based on a 1/2.8” 5MP CMOS sensor with a stated 0.07 Lux colour sensitivity and IR LED monochrome illumination. Review: A very installer friendly ONVIF compliant external dome camera with ease of set-up and an ability to simplify network cabling when retrofitting for additional cameras, installing two cameras to a single location or when needing to install an adjacent PoE device such as lighting or PIR detection.

Dahua – DH-SDT-5X225-2F-WA-0600 The DH-SDT-5X225-2F-WA-0600 is promoted as a 2MP Starlight IR Dual PTZ external network camera. It is from the Dahua WizMind range and is based on 2 x 1/2.8” CMOS sensors, one with a wide angle view and one with a 25x optical zoom lens. “Deep Learning algorithms” are used to support detection functions such as smart tracking of vehicles or humans with automatic filtering of false alarms. . Review: An interesting ONVIF compliant dome with high sensitivity and capable of tracking subjects while still maintaining an overview of the scene of interest. Good differentiation of targets to track humans and/or vehicles while preventing false alarms.

Uniview – IPC2325EBR5-DUPZ Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°. Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this.


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“When the maintenance costs associated with our previous fire alarm system kept increasing, we wanted to invest in a solution that would meet our requirements”

Luxury resort updates its fire detection technology Global Fire Equipment (GFE) designed, supplied and commissioned a new fire alarm system for the Radisson Blu Fujairah, a 5-star resort nestled along 500 metres of private beach in Dibba, Fujairah in the northeast of the United Arab Emirates (UAE). The 257-room Radisson Blu Fujairah luxury resort has five outdoor swimming pools, a spa, a health club, meeting rooms, a diving centre, restaurants, bars and a kids’ club. When the engineering team at Radisson Blu was looking to replace the resort’s existing fire

New door entry system for social housing development A new large scale social housing complex, developed by Metroman has joined forces with Videx UK to install a door entry system for its residents. The London based development is split into 11 apartment blocks - Anika House and Jasleen Court - and fitted with Videx’s VX2200 door entry system along with Videx MiAccess access control and hands-free video monitors. Installer Dave Abrams, who owns DA & Son, recommended the entry system that met residents’ needs and also met specific regulations including Secured by Design (SBD), the police initiative for designing out crime. The VX2200 panel is also fitted with Videx’s standalone offline proximity system, MiAccess which enables the use of remote management of the access control system including adding and


alarm system because of mounting maintenance costs, GFE was appointed to design a system for the hotel’s main building and three further connected buildings, along with a health club, a diving centre, a bar and four villas. Once GFE, which trades under the name of Eurotech in the Middle East, had designed the new system, GFE’s agents in the UAE, Najd Electronics & Safety Equipment, undertook the installation, testing and commissioning as they already had the maintenance contract for Radisson Blu Fujairah and two other hotels in the Radisson Hotel Group. The chosen 9-loop system for Radisson Blu Fujairah comprises two panels. The first panel has four loops, each of which connects to 110 devices which cover the main four-storey hotel building and two other connected four-storey buildings. The second panel has five loops, each of which connects to over 100 devices which cover the third connected four-storey building, the external areas of the three-storey health club, the two-storey diving centre, a bar and the four three-storey villas. In total, the system comprises 780 smoke detectors, ten heat detectors, 40 manual call points (MCPs), 100 input output modules, 50 sounders, two network cards and ten amplifier modules. Eng. Yaser Ahmed Ouda El Deheny, Director of the engineering department at Radisson Blu Fujairah, comments: “When the maintenance costs associated with our previous fire alarm system kept increasing, we wanted to invest in a cost-effective and modern solution that would meet our requirements.” Kamal A. Hadi, Regional Director Middle East & North Africa (MENA) at GFE, adds: “This was an exciting project to work on and it’s the first time we’ve supplied our equipment to the Radisson Blu hotel group. One of the biggest challenges we faced during this project was undertaking the installation work in a ‘live’ environment where the hotel remained open to guests throughout the installation and commissioning.” removing access key fobs, for example if a fob stops working, needs replaced or a new user needs to be added, a visit to the development isn’t needed. Mabs Alam, Regional Sales Manager for London and South East at Videx UK, said: “Because of the integrated MiAccess, residents simply need a programmed fob to gain access to their home and if they lose or misplace a fob, it can be reprogrammed remotely with another one easily and quickly by a management team. “This means the system requires minimum maintenance and there’s no routine software upgrades needed either.”

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Entertainment hub improves fire safety in India Combining a multiplex indoor and outdoor cinema, gaming facilities including a Go-Karting track, restaurants, a hotel and a shopping complex under one roof, the Firestone Entertainment Hub in Jamnagar, India, recently looked to improve its fire safety provision and brought in Cavitak Marketing to lead on the installation and specification of a new system. Parth Shah, Manager of Emerging Lead Technologies at Cavitak, said: “After meeting with the Hochiki Europe India Branch Office team and discussing the site’s unique requirements, they recommended the L@titude system.” There are many difficulties that come with specifying life safety systems in large applications, the most prominent being networking, as it is essential that all areas are sufficiently protected and connected. However, the Entertainment Hub encountered more challenges than most as the facility has multiple tenants within one space, all with different requirements and life safety concerns. Overseeing the project, Sujeet Singh, Senior Sales Manager at Hochiki, said: “Due to the sheer scale of this project, we met with the representatives from each tenant including the hotel, cinema and various restaurants, to better understand their life safety needs. From these conversations we were able to specify individual solutions to help protect each area of the hub. “For instance, the PVR Cinema required the use of beam smoke detection, whereas the Fern Hotel was better suited to point detection in each bedroom. The entire system was then connected, controlled and monitored through the L@titude system.”

Art studios upgrade detection systems after assessment Comelit’s fire alarm and detection systems, including beam detectors, have been installed by Ozzas Security Systems at Art Hub Studios CIC. Welcoming a high volume of members, clients and visitors to the studios, fire safety and security is an integral component of the building maintenance. Ozzas Security was called to the site following a risk assessment on the fire alarm and detection system. With recommendations made for a new system, Comelit’s Atena Easy single loop system was fitted with point detection and beam detectors to offer quick installation without impacting on site aesthetics. A representative of Art Hub Studios said: “With many people present at any one time, we need to ensure their safety and security, and we have regular checks and assessments planned. When issues were raised with our fire alarm and detection systems, we contacted Ozzas as our local fire specialist, who fitted the Atena system quickly and efficiently and it is end-user friendly, which is a welcome bonus.”

Applying a holistic approach, Hochiki was able to install various life safety systems, totalling over 700 devices throughout the entire space, all connected through the L@titude control and indication system. The modular nature of L@titude is especially suited for larger settings as it can network up to 32 panels with over 4,000 sub address point per panel. It’s also possible to customise each panel with addressable loop detection circuits, conventional detection circuits, relay cards, additional sounder outputs or programmable I/O modules as needed; a big advantage in the installation, allowing the individual circuits from each tenant to be connected and controlled through one overarching platform. If an incident should occur, having the power to add up to 64 individual users, all with different profiles and access permissions, widens the pool of people who can correctly analyse and react to a potential life safety event, ensuring a quick response.

There are many difficulties that come with specifying life safety systems in large applications, the most prominent being networking

Comelit’s Atena Easy single loop solution is a compact, entry level fully addressable system. The system can accommodate up to 500 devices over 2 loops, with a networked opportunity to expand with a facility or building requirement. Ozzas Security also installed eight beam detectors at the studios, equipped with an integral laser and set of passive reflectors to allow for simple auto-alignment. Rytis Ozolas of Ozzas Security added: “Any artist studio is a specialist consideration when it comes to fire safety, especially with the use of different materials and substances in every day works by the artists on site. The Art Hub Studios demonstrates good practice in having regular fire alarm system risk assessments and maintenance checks, calling on specialists to update equipment if issues are raised.”


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“The older cameras that were being used in the tunnel had become obsolete,” he says. “This was due to camera part obsolescence fault levels increasing, and critical areas of tunnel coverage becoming more challenging to maintain with adequate CCTV coverage. Roadside cameras need to be tough and reliable, so we needed a ruggedised model that could withstand the rigours of constant use in that environment.” Cubic had used Predator Ultra HD cameras from 360 Vision Technology on an earlier tunnel project and this experience convinced Neil Ashford, and Cubic, that they’d be up to the task. One challenge the Limehouse Link Tunnel upgrade project faced was transmission: how best to ensure the 1080p HD images captured by the cameras could be sent to the TfL control centres. Fortunately, in addition to its direct IP connection options, the Predator cameras feature a 12-pin connection in the base of each unit, allowing the new replacement cameras to be connected directly to the existing cable infrastructure of the old camera system. “Being able to install the new Predator cameras without making any changes to the local camera infrastructure was a great advantage in reducing installation time and cost of the project,”,” Neil Ashford says. A total of 56 Predator Ultra 30:1 HD cameras are now in active use in the Limehouse Link Tunnel. The cameras are monitored at a variety of locations, including the primary Transport for London Network Management Control Centre (NMCC).

New traffic safety monitoring in the Limehouse Link Tunnel When Cubic Transportation Systems and Transport for London identified that the Limehouse Link Tunnel in London’s East End would benefit from an upgraded traffic safety monitoring system, they opted for Predator Ultra HD cameras from 360 Vision Technology. The Limehouse Link Tunnel opened for use in 1993 stretching for a little over a mile under London’s East End. Travelling along the A1203 from The Highway to Canary Wharf, it takes vehicles under the Limehouse Basin, Limekiln Dock and Dundee Wharf, then curves north-east under Westferry Road to emerge near the West India Quay DLR station. For a massively busy tunnel like the Limehouse Link, safety is paramount. Speed limits are set at 30mph, and Transport for London traffic management teams constantly monitor the live video feeds from cameras sited strategically along its course to ensure traffic flows smoothly and any incidents can be acted upon swiftly and safely. The camera system in the Limehouse Link Tunnel is maintained by Cubic Transportation Systems. Recently, it was decided that the existing cameras in the Limehouse Link Tunnel were in need of an upgrade. Cubic Senior Field Services Manager Neil Ashford explains. 56

“The older cameras that were being used in the tunnel had become obsolete. This was due to camera part obsolescence fault levels increasing, and critical areas of tunnel coverage becoming more challenging to maintain with adequate CCTV coverage” The complex, 24-hour NMCC operation integrates previously separate control departments into one central hub, providing a more efficient and linked-up approach to roads management. It’s part of the ‘Vision Zero’ approach to traffic and transport strategy, with a long-term aim of eliminating all deaths and serious injuries from London’s streets. Operators look out not just for active incidents such as accidents and collisions, but for anything that has the potential to cause one, including loose manhole covers or potholes. When one of these situations is spotted, the Predator camera is zoomed in to confirm its cause and help to diagnose a swift solution, which could include closing the tunnel for rapid repairs. “TfL has received the new cameras very well,” Neil Ashford says. “Image quality allows the operations team to get the pictures that they need to assess and respond to incidents as they occur.”

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DAHUA TECHNOLOGY UK LTD KERI SYSTEMS UK LTD Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: ACCESS CONTROL

INTEGRATED DESIGN LIMITED Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

Queen Anne House, 25-27 Broadway, Maidenhead, SL6 1LT


HIKVISION UK & IRELAND 4 The Square, Stockley Park, Uxbridge UB11 1ET

Tel: +44(0)1628902140 ONE SOLUTION. ONE COMPANY

CUSTOM DESIGNED EQUIPMENT Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems. • Indicator Panels • Complex Door Interlocking • Sequence Control • Door Status Systems • Panic Alarms • Cell Call & Affray Systems • Bespoke Products

IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: YOU SEE. YOU CONTROL


Kresomyslova 384/17A, Nusle, 14000 Prague,Czech Republic

Tel: +420 608 496 889 Tel: +44 (0)1744 886600 • •



GUK BOSCH PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: +44(0)330 1239979

Independent security provider offering CCTV monitoring, CCTV Data Protection Assessments, Key Holding, Alarm Response. Competitive trade rates for Installers. ISO 9001, 27001 Accredited.Innova House, Innova Park, Enfield, EN3 7XH 01992655659

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MAYFLEX Our product range not only covers IP security products but also incorporates the cabling infrastructure and the Ethernet switching products necessary for a comprehensive security installation. We have a knowledgeable team of sales and technical experts that provide advice and support with system design and product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ


NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP


VIDECON DISTRIBUTION Unit 1, Concept Business Park, Smithies Lane, Heckmondwike, West Yorkshire WF16 0PN

Tel: +44(0)1924 528000

ADI GLOBAL DISTRIBUTION Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999


INTRATONE UK 114 Power Road Studios, Chiswick, London W4 5PY


Tel: +44(0)208 0379012 Email:

INTEGRATED SECURITY SOLUTIONS FORTUS Fortus is a distributor of security and fire solutions. We are the largest privately owned, B2B security distribution company trading across the UK & IRE within the key industry verticals of CCTV, Intruder, Access and Fire products. With more than 20 years’ experience in technology distribution with key brands, we can support you with any size project as well as offering next day delivery.

Tel: +44 (0)1462 708820



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AJAX SYSTEMS Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai

Tel: +380445381310 Email:

CSL GROUP T: +44 (0)1895 474474 @CSLGroupLtd





James Hill Street, Littleborough OL15 8AE

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44(0)1706 373560 Email:

Tel: +44 (0) 1942 322744



PYRONIX LTD Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 SECURITY YOU CAN TRUST



Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW


Tel: +44(0)1706 212524

6a Hazel Court, Blidworth, Nottingham NG21 0RY


0115 7149990


TECHNICAL RESOURCES LTD Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777

SEAGATE STORAGE 60 Norden Road, Maidenhead, Berks SL6 4AY

+440208 7127 4477

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SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)



Profile for ProActiv Publications Ltd.

PSI August 2021  

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