PSI April 2024

April 2024 – £4.00

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Professional Security Installer

MEET THE NSI INSTALLER Darren Gamage of Kings Secure Technologies

PRODUCT TEST i-PRO – X-Series

PSI PREMIER AWARDS 2024 Time to vote!

EDITOR’S CHOICE A look at the best new products

001.indd 1

ONE SIZE FITS ALL?

How to specify the right kit first time 25/03/2024 12:33:13

Add to every installation quote and maintenance visit

The all new CarDefender Protects vehicles from theft and intrusion SCAN ME

watch video

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reports of car crime

average per day

29%

increase year-on-year

Keyless theft

2x

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A brand-new solution for vehicle theft detection

Data obtained from ONS website and Aviva website Untitled-2 1

30/06/2023 12:14:33

April 2024 – £4.00

April 2024 www.psimagazine.co.uk

Follow PSI Magazine

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5 Editorial PSI recently hosted a webinar looking at the switchover from PSTN lines to all-IP in the UK. Following two expert presentations the Q&A session exposed a few of the concerns that installers have as the deadline approaches

6 Industry news News and events from the security and fire sectors

11 Editor’s Choice The pick of the latest security products with information from the manufacturers plus handy QR codes

Professional Security Installer

MEET THE NSI INSTALLER Darren Gamage of Kings Secure Technologies

PRODUCT TEST i-PRO – X-Series

PSI PREMIER AWARDS 2024 Time to vote!

PRODUCT TESTING

14 i-PRO – WV-X15700-V2L

The feature packed camera is put through its paces by an independent reviewer

18 Who will you see at TSE Not long to wait now until the doors open at the NEC in Birmingham for this year’s big show, The Security Event.

Here are just a handfull of the companies exhibiting

EDITOR’S CHOICE A look at the best new products

20 Security on social media

ONE SIZE FITS ALL?

How to specify the right kit Àrst time

Highlights from the PSI Instagram feed this month. Are you on there?

One size fits all?

22 The PSTI Act explained

What’s the secret to specifying the right technology for the job?

Is there a single solution that can tick all the boxes?

Adrian Mealing provides an overview of the new PSTI legalisation, its requirements, and its implications, particularly for industry professionals

CONTACTS

25 PSI Premier Awards 2024 Read about this year’s finalists here and then head to the PSI website to cast your votes.

35 Meet the NSI installer We chat to Darren Gamage of Kings Secure Technologies about life in the security sector

39 How to get it right first time This month the PSI Panel discuss how installers can make the right choice when it comes to specifying technology and suppliers for the job

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: aclutton@westernbusiness.media Twitter: @SecurityDrum

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8300 Fax: 0870 4292015 E-mail: mjarvis@westernbusiness.media

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: dlewis@westernbusiness.media

ISSN: 1360-6476

46 It’s competition time!

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: pamura@westernbusiness.media

David Scott of Skills for Security outlines the upcoming World Skills UK competition and how you can get involved

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tcole@westernbusiness.media

49 The PSI Directory

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas) © Western Business Media Limited 2024

CONSULTANT Mark Quittenton DIRECTORS Mark Sennett, Keith Gabriel, Danny Kosifou Western Business Media Limited Dorset House 64 High Street, East Grinstead, West Sussex RH19 3DE Tel: 01342 314300 Email: admin@westernbusiness.media Web: www.westernbusiness.media Company number: 07270779

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Contents p3.indd 2

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A UNIVERSAL GATEWAY I N F I N IT E P O S S I B I L IT I E S

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EDIT - Leader.indd 1

www.texe.com Sales: +44 (0)1706 212524

27/03/2024 14:38:00

www.psimagazine.co.uk

EDITORIAL

SmartCom Pro range features:

Third party panel integration

PSTN questions

Openreach’s programme to migrate all UK phone lines and channels to All-IP by December 2025 was the subject of a PSI webinar this month, and it raised a few interesting questions from attendees

F Dual radio version

Remote management

or the security sector, the move to All-IP affects not only voice calls, in other words the standard home and office telephones, but also lines of communication such as the link between alarm systems and ARCs. It is estimated that over one million alarm systems in the UK still use the analogue network for alarm reporting and communications and in most cases, in order for the panel to continue to be connected after switchover an installer will need to fit a device to the unit which, given the huge number of jobs this represents is not necessarily going to be a simple and cost-effective procedure, yet it is one that needs addressing.

There are a number of options available to the installer to maintain the connection, however the news that BT Redcare is ceasing to operate in August 2025, just a few months before the All-IP deadline, has thrown a rather large spanner into the works as they were one of the companies offering devices to help with the move.

So the switch to all-IP is currently a concern in the industry and alarm installers face a challenge to get customers ready and transitioned away from systems that rely on the copper PSTN lines to dial out to ARCs. The PSI webinar addressed the key issues: what you need to do, when you should do it and what happens if you don’t, via the expertise of Simon Reeve of Pyronix and John Livermore of Openreach.

During the session we had many questions covering a range of topics including who was liable to pay for the upgrade (with concerns for those now being asked to have a router installed), the robustness of the connection in rural areas and the potential problems caused by corporate firewalls. Simon and John both handled the concerns admirably (I was really only there as eye candy) and explained how installers do have help available should it be required.

If you are working in an area that is yet to experience the switchover and you missed the webinar, it is available on demand via the QR code here. Hopefully it will help address any issues you have with the changes and put your mind at ease.

Keep an eye out for more PSI webinars in the future and if you have any ideas of subjects that you Click here to watch the think we need to address going PSTN to All-IP webinar: forward, be sure to drop me a line and we’ll see what we can do.

Andy Clutton EDITOR

Register your interest today

EDIT - Leader.indd 2

5

27/03/2024 14:39:46

Voted PSI Distributor of the Year 12 times The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS

(L-R): Head of business development at Access Training, Valerie Green, Mayor of Gateshead, councillor Eileen McMaster and managing director of Access Training, David Armstrong

FESS training facility investment in Gateshead Due to the demand for fire, emergency and security systems apprenticeships and a need to keep pace with advancing technology in the industry, Access Training has invested a fivefigure sum in a brand-new training facility in Gateshead.

Access Training, based at Gateshead Skills Academy on Team Valley, has leased an additional property five minutes walk from its main site, to increase its capacity to deliver practical and theoretical training on the design and installation of fire, security and emergency systems (FESS).

The new FESS training centre has been kitted-out with technology including wireless, as well as some of the most widely installed older systems – to give apprentices across the north east a range of skills.

The facility, which was officially opened by the Mayor of Gateshead – Councillor Eileen McMaster – will have the capacity to train 100 apprentices a year on the design, commissioning, installation, fault-finding and repairs of security and fire systems. Access has also appointed two new experienced FESS engineers as trainers to deliver the apprenticeships to increase the capacity of the existing team.

Managing director at Access Training, David Armstrong, said: “We have listened to what FESS employers want and acted on it and we’re looking forward to supplying hundreds of highly-trained, competent engineers to the FESS sector thanks to the new training centre.”

• PureTech Security is the latest company to announce Skills for Security sponsorship. The partnership sees PureTech’s Viper and Cortex Video Surveillance solutions being embedded into the SfS fire & security curriculum, with SfS also supporting at PureTech’s own Expo events later this year.

GS Yuasa hosts Kemi Badenoch MP for a tour in Swindon GS Yuasa recently welcomed The Rt Hon Kemi Badenoch MP, Business and Trade Secretary, to its headquarters and distribution centre in Swindon. Kemi Badenoch MP, who is also

6

EDIT - News p6,8,9.indd 2

the President of the Board of Trade, was given a tour of the facility. Led by senior directors, including Andrew Taylor, Managing Director and CEO of GS Yuasa Battery Europe, and James Hylton, Managing Director of GS Yuasa Battery Sales UK, the tour covered the 178,500 sq/ft sales and distribution facility.

The visit follows the recent opening of the facility at Ignition Park, Swindon, which serves both as the headquarters for GS Yuasa Battery Europe and the sales and distribution centre for GS Yuasa Battery Sales UK. Andrew Taylor expressed his enthusiasm about the visit, stating: “We were thrilled to welcome The Rt Hon Kemi Badenoch MP to our Swindon headquarters.”

The visit is anticipated to foster further dialogue between the government and the manufacturing sector, highlighting the critical role of technological innovation and international trade in the UK’s economic development.

www.psimagazine.co.uk

27/03/2024 14:45:29

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First installer recognised by the FESS (Security Systems) EWA A security system installer in South Wales is the first to be recognised by the FESS (Security Systems) Experienced Worker Assessment.

Developed by BPEC, the Experienced Worker Assessment (EWA) provides a route for experienced professionals to demonstrate they meet the same standard as the Fire, Emergency & Security Systems industry apprenticeship in England and, importantly, gain Electrotechnical Certification Scheme FESS Technician status.

Pathways are available in both fire and security

systems to allow individuals to follow an assessment process tailored to their line of work.

Dennis Roe, who owns Complete Security Solutions and has worked in the industry for 28 years, attended Banham Academy’s Assessment Centre in Derby, undertook a practical assessment of his skills across service and repair, installation, testing and commissioning. A professional discussion and knowledge assessment was also carried out as part of the process.

Speaking of his assessment, Dennis said: “The assessments were challenging and thorough, allowing me to demonstrate my experience and industry expertise. The completion of this assessment allowed me to obtain my ECS FESS Technician Gold Card, I know this will be something regulators will be checking in the very near future.”

“The first completion of the FESS EWA fire pathway and this award win are both important milestones for BPEC,” said Neil Collishaw, BPEC CEO. “BPEC developed the EWA program to meet the Hackett report’s key recommendations and set a benchmark in knowledge, expertise, and competence in the FESS arena. Our aim was simple but significant: bridging the competency evidence gap between seasoned professionals and newly qualified FESS Technicians.”

BSIA signs exclusive partnership with TSE organisers The British Security Industry Association (BSIA) has signed an exclusive partnership agreement with the Nineteen Group and will be participating in their security related events during 2024. The first step in this collaboration will be participation in The Security Event.

Tristan Norman, Group Director, Nineteen Group, said: “This collaboration marks an exciting milestone, enhancing the value proposition for both our series of events and BSIA members alike.”

Mayfl ex enhances its Central Distribution Centre Mayflex has enhanced its Central Distribution Centre (CDC) at the Birmingham HQ, with the addition of Autostore from Swisslog.

Sam Baldwin, Mayflex Operations & Services Director commented: “Technology in distribution has significantly moved on

8

EDIT - News p6,8,9.indd 4

and with our investment in Autostore and the introduction of the 14 Maybot robots, we can enhance our service levels further.

For instance, our accuracy rate is already at 99.93% but our aim is to achieve 99.96%, that doesn’t sound much but over a year that equates to a large number. To ensure maximum quality, the system is designed to only deliver the product required followed by every item being scanned by our Cognex scanners. The whole process will be far quicker to process orders, which will be particularly useful for customers ordering at the trade counter or for same day despatch requirements.”

“Another great feature to benefit our customers will be the consolidation of their orders so they won’t receive so many consignments from us moving forward.”

www.psimagazine.co.uk

27/03/2024 14:54:08

Follow PSI Consumer survey reveals burglary concerns Research commissioned by ERA, in partnership with Neighbourhood Watch, found that internet-connected security solutions are gaining popularity with homeowners.

The study, which garnered more than 18,000 responses, found that 39% of Neighbourhood Watch members are using external security cameras and 30% have video doorbells to serve as visible deterrents against anti-social behaviour, criminal damage and burglaries.

This follows news from the Neighbourhood Watch’s Crime and Community survey which found that 64% of UK residents are worried about their homes being broken into and that over half of respondents believe that crime has increased in their local area.

With a burglary taking place in the UK approximately every 106 seconds, it ranks within the top five of the country’s most common crimes, which is why prevention remains a key focus for Neighbourhood Watch.

John Hayward-Cripps, CEO of Neighbourhood Watch, says: “The results from the National Crime and Community Survey show that burglary remains a key concern for people in the UK. It is interesting to see that homeowners are now also looking at smart home security solutions to support them in protecting their properties and we expect interest in this area to grow, as homeowners become more accustomed to using smart home technology and familiar with its many benefits.”

Sumier Foster-Shah, Product and Customer Support Manager at ERA, commented: “With continued concern about local crime, it’s timely for window and door manufacturers to share security advice with customers and recommend certified, smart solutions, given the increase in the popularity of smart technology.”

CIE Group announces agreement with Volo CIE Group has announced a strategic partnership with VOLO. Through the agreement, CIE Group will become an authorised distributor of VOLO’s access control platform, offering a solution for businesses and organisations seeking to enhance security, streamline access management, and gain valuable insights into their physical spaces.

for more news, views & comment

www.psimagazine.co.uk

EDIT - News p6,8,9.indd 5

27/03/2024 14:54:28

ADI ADDED VALUE Our comprehensive suite of value-added services is designed to make installations easier

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Untitled-1 1

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EDITOR’S CHOICE

EDITOR’S CHOICE The security industry is busy and complex, x, so it’s easy to miss new products and se services erv r ices as they get lost in day-to-day activities. Here are a few recent rec e ent launches that caught our eye.

New portfolio of installerfriendly monitors launched Comelit-PAC has launched a new portfolio of LOGOS monitors, designed to enable installers to upgrade door entry systems, quickly and efficiently using NFC communications and the MyComelit app.

The monitors are designed with a clear and simple interface, allowing easy access to all user settings. The monitors can also be used with the Comelit app to allow calls to the user’s smartphone.

Design features include a metal bracket to ensure fixing in all wall conditions, programming keys and functions via an OSD menu and side navigation keys alongside a range of accessories to meet bespoke style requirements. pacgdx.com

Camera utilises AI to improve fire detection accuracy The Aviotec 8000i IR camera utilises AI algorithms for greater reliability and accuracy in distinguishing real fire situations from false alarms. The alarm, based on an actual fire, or trouble signals, can be transmitted to a local network, or by two relays, also to the central fire panel. Trouble signals could for example result from a tilted camera, a blocked lens or a power failure. The new camera further increases fire safety by providing fire protection 24/7 thanks to its integrated infrared (IR) illuminator. bosch-presse.de

Range of intruder detection and control tech now in black!

Orisec has launched a range of black intruder detection and control equipment, including keypads, shock sensors, magnetic contacts and motion detectors, as well as speakers and sounders.

The Black Collection is a new addition to Orisec’s range of products, giving both engineers and end users the option of either black or white aesthetics, depending on the environment the equipment is being installed in.

The wired and wireless detector range from Orisec includes PIRs, Quads, Dual Technology, Pet Friendly, Sequential, Grade 2, Grade 3 with Anti-Masking and 360-degree ceiling mount detectors orisec.co.uk

www.psimagazine.co.uk

EDIT - Eds Choice.indd 3

NOTE: All technical specifications listed are provided by manufacturers

11

26/03/2024 19:34:51

EDITOR’S CHOICE

Dual-light capabilities added to AI cameras Hanwha Vision Visio is offering dual-light capabilities with White LED lights capabilities, infra and infrared in its Q Series AI camera cameras.

The dual-light QNEC9013R C9013RL (pictured) and QNEC8013R C8013RL cameras remove the need fo for external illumination source sources. This reduces the costs o of additional lighting, whilst avo avoiding light pollution from constan constant lighting as the cameras only use the white light when needed needed. The range is further complemente complemented with a flateye design for easy insta installation.

The 3000K w warm white LED light allows for full co colour capture at night without washing o out reflective surfaces or causing overexposure overexposure.

The dual light Q series cameras dual-light have a range of AI-driven features, including AI-based WiseStream III video compression. hanwhavision.eu/

New range of smoke, heat, CO and environmental devices A range of smoke, heat, CO and environmental alarms has been launched into the UK and Ireland by WisuAlarm, a subsidiary of Dahua Technology.

The initial offering is aimed at the professional installation market for domestic and residential systems – including private homes and social housing. The range is suitable for grades D1, D2, F1 and F2 and categories LD3, LD2 and LD1 under BS 5839-6, and includes: interconnected smoke, heat and CO alarms, mains-powered smoke, heat and CO alarms, environmental sensors to detect damp and mould and to monitor air quality, wireless gateway for landlord monitoring of social housing installations and the WisuAlarm app, which enables the monitoring of devices from any location. wisualarm.com

12

EDIT - Eds Choice.indd 2

Relaunch for cloud management service TRENDnet has relaunched its cloud network management service, TRENDnet Hive. The update includes revamped registration and renewal processes, and an enhanced free trial program.

The registration process has been simplified and automated for both consumers as well as installers and integrators. There are no longer different account types, or different pricing levels for devices. Purchasing and adding licenses has also been automated. All users can now access these features at any time online through the TRENDnet Hive portal at their convenience. trendnet.com

Entry level locking solution for commercial vehicles With commercial vehicle crime continuing to rise according to the latest crime survey statistics, Mul-T-Lock has introduced a new portfolio of vehicle security solutions.

The new range includes the MVP1000, an entrylevel locking system suited for almost any type of van door, both rear and sliding. It also has a pushto-lock design, for quick and easy keyless locking.

MVP1000 can be installed without the need for expert help, making it ideal for most commercial vehicle models. It is available for purchase either individually or as a pair of two keyed alike on the patented MTL300 key system. mul-t-lock.com/uk

www.psimagazine.co.uk

26/03/2024 19:34:10

Eaton Intrusion systems Free remote connectivity solutions

3 reasons Installers are switching to Eaton Free to Eaton registered installers and their customers, our tools are backed up by a world-leading Cyber Secure infrastructure, including Estate Management, Remote Servicing, and a dedicated end-user app.

Installer tools can be accessed via a web portal using a PC, mobile or tablet.

1

hour

Free Remote Servicing

Train your team in under an hour

Installers rate the speed of set up for an Eaton system which all feature the same, simple logical menu structure across all the panels. We can train one of your engineers in under an hour.

With WPS functionality and autoadoption, connect to the cloud in under a minute.

MyScantronic Points – Rewards for you Eaton Installers enjoy MyScantronic points, which can be found inside the box of our best-selling panels and kits.

Simply go online, access your account, and register your points which convert to a huge range of High Street shopping vouchers and experiences.

Visit www.myscantronic.com for more information.

Eaton Electrical Products Limited Vantage Point Business Village, Mitcheldean Gloucestershire GL17 0SZ Tel: +44 (0)1594 545 400 Web: www.myscantronic.co.uk Eaton is a registered trademark. © 2024 Eaton All Rights Reserved Feb 2024

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All other trademarks are property of their respective owners.

26/03/2024 15:20:45

TEST

PRODUCT TEST

What’s in the box?

Camera Adapter box and grommet cover RJ45 feed-through cover Basic instructions/contact information

T

he PoE+ powered, i-PRO WV-X15700-V2L is a mid-sized bullet style camera with a 1/1.8” 4K sensor and incorporating AI edge analytics. It has IP67 ingress protection and is IK10 impact rated. The X series extends the life of older installations by adding AI capabilities to existing, non-AI, surveillance cameras, including cameras from other manufacturers.

Getting started The camera has a 13 x 13 cm mounting plate that mates with its supplied wall / ceiling adapter box. A transparent plastic grommet cover is provided that fits over the camera’s mounting plate to hold the grommets and environmentally seal the camera’s connections.

PoE+ power and network connectivity are provided via a short RJ45 flying lead from the rear of the camera. 12v DC supply is possible but requires an optional connection lead WVQCA501A (not supplied). This connection lead mates with a 12-way multi-way socket on the cameras baseplate that also supports audio and alarm in / outputs.

PoE power demand is stated as approximately 14.0W and in operation gave readings around 13.5W to 14.1W including with IR illumination on.

The mounting bracket has adjustments for pan, tilt, and yaw to suit the mounting surface.

Once powered, the camera is by default DHCP configured to the local network or can be set up using the i-PRO configuration tool available from their website 14

EDIT - Test 1 p14,16.indd 1

i-PRO WV-X15700-V2L

The camera’s body shell can be removed by loosening a single crosshead retaining screw and then rotating and sliding off the cover.

This then gives access to the micro-SD card socket, three switches for SD On/Off, Tele, and Wide lens angle. Adjacent to these is an Initial Set button to restore defaults, with a pair of small LEDs above to indicate Link, and Network Activity. Finally, an RCA (phono) socket is available for monitor output, which for this model is set to PAL format. The storage card socket can accept microSDXC cards up to 512GB along with microSDHC or microSD cards at their lower maximum capacity limits.

Operation Once powered, the camera is by default DHCP configured to the local network or can be set up using the i-PRO configuration tool available from their website. When first accessed via a web browser, the user is presented with an Administrator registration screen to set the initial admin password. The username can be from 1 to 32 characters, but the password must be between 8 and 32 characters and use at least three character types. Once set, you are prompted to log in with your new password.

A basic setup mode is then entered requiring language and date & time settings and once entered the live view screen is shown.

Depending on display type, this will likely show stream two at 1920 x 1080 in H.265 at a reduced frame rate. Changing to H.264 increases the browser view update rate.

www.psimagazine.co.uk

27/03/2024 17:00:44

SECURITY, WITH EASE

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SMOKE DETECTION TEST

(continued from p14)

Icons at the top right of the display are for Snapshot, Live View, Image Comparison, Support Website, Full Screen, and Grid Display followed by Camera Control and Setup. The Live View icon gives a drop down set of options for Stream selection (1 to 4) along with JPEG and Multi-screen options. The Image Comparison allows before and after changes to be viewed prior to confirming and storing. The Grid display is to assist with setting viewing angles and perspective for some software applications.

The Gear icon for Setup brings up the basic menu options at the lower part of the window and reduces the live image area.

Menu Options The menu system is unconventional as it appears at the bottom of the screen below the image rather than to the left, however this can be changed during the initial basic setup or using the Detailed Setting \ Screen Setting selection. The main menu options are: Basic – Camera title, Image rotation, On-screen display settings Stream – Capture mode and stream configurations Image Quality – Brightness, Sharpness, Gain, Noise reduction, Super Dynamic, Day/Night settings Zoom – Zoom and Focus adjustments and auto settings Audio – Mic / Line selection and associated settings Alarm – Terminal input, VMD, Scene change, Audio detection, and deactivation time Detailed setting – Extension software, Network, Maintenance, Camera detailed settings, and Screen setting The Detailed setting icons change the main window to a more conventional left hand menu tree display with all variables in the main window to the right apart from the Screen setting option that allows the screen to be changed to a dark background and the basic options to be shown at the bottom, left or right of the screen.

Once you enter the detailed settings menu structure, a wide range of additional configuration and network security settings become available.

Performance The camera gives true colour rendition and has good sensitivity for such a high-resolution

The X series extends the life of older installations by adding AI capabilities to the existing, non-AI, surveillance cameras, including cameras from other manufacturers 16

EDIT - Test 1 p14,16.indd 2

sensor. The specification gives figures of 0.06 lux colour and 0.03 lux Monochrome at 50IRE, F1.5 and 1/30th second.

The camera has a 2x optical zoom capability with an additional 6x digital. This gives a wide-angle view of 53° (H) x 30° (V) and an optical telephoto view of 104° (H) x 56° (V). If at maximum 3840 x 2160-pixel resolution, the image resolution reduces to a still useable 640 x 360 if the full digital zoom is used.

A Super Dynamic setting provides up to 132dB range for high contrast scenes or Backlight compensation or Highlight suppression are available.

Along with conventional VMD and Scene change detection, the camera includes a range of AI enhanced analytics features including Privacy Guard (real-time face or human obscuring by stream), Face, People, Vehicle, Occupancy, and Scene change detection, then on-site learning. Some of these options require the use of additional i-PRO management software and Face recognition may require additional registration.

Two high intensity infrared LEDs mounted beneath the camera provide balanced illumination for night time images. Range is stated as up to 50 metres at 50IRE. Using the detailed image quality menu option, fine image adjustments, zoom and focus can be set, up to 8 privacy zones can be added with selection as four points of a screen area, also Lens distortion can be compensated for.

AI sound detection classifications include Gunshot, Yell, Vehicle horn, and Glass break.

Conclusion A very comprehensive range of configuration options and advanced detection capabilities support this ONVIF and NDAA compliant camera.

8.5 out of 10 NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff.

The manufacturer had no input in the review or the final result

www.psimagazine.co.uk

27/03/2024 17:01:13

Empowering Installers, Unmatched in Durability.

The new LOGOS monitors are designed to streamline door entry system upgrades. With the integration of NFC technology and the MyComelit app, WKH\ EULQJ D QHZ OHYHO RI HI²FLHQF\ WR WKH LQVWDOODWLRQ SURFHVV ,QVWDOOHUV can now complete programming swiftly, even with the monitor still in its packaging. This streamlined approach eliminates complexities, ensuring a hassle-free setup experience. Crafted for durability, these monitors withstand daily wear and tear, maintaining peak performance and reliability over time, even with heavy usage. Say goodbye to worries about accidental damage.

Program the monitor via NFC technology using the MyComelit app on a smartphone, even when the monitorr is turned off or still in its packaging.

Micromechanical buttons

Tactile markings

Magnetic handset hook

with tactile and audible feedback.

for visually impaired users.

to avoid accidental dropping.

www.comelitgroup.com · comelitsales@comelit-pac.co.uk · 01707 377203

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27/03/2024 15:30:43

THE SECURITY EVENT

Who will you see at TSE? With a strong focus on product innovation, solutions and over 350+ exhibitors for you to meet, The Security Event is the place to source everything you need to meet your security installation requirements and see the latest technology

S

howcase the leading security brands, the exhibition offers you the opportunity to source the latest products, technologies and solutions, whilst networking and meeting face-to-face with key experts from across the industry. According to the organisers the event will feature more than 10,000 security innovations, from various products, solutions and technology disciplines.

Here we outline just a few of the companies and systems you can see at this year’s show:

Comelit-PAC Comelit-PAC is exhibiting at TSE to launch a host of new products, including integrated biometric access control with CCTV, video door entry and fire safety. The company will debut its new video monitors, designed to enable installers to install or upgrade door entry systems, quickly and efficiently using NFC communications and the MyComelit app. Visitors will also be among the first to experience Housing Central, a cloud-based platform designed as a secure and user-friendly way to manage door entry and access control. Included on the stand, will be a first glimpse of the integration between Idemia and PAC to present the latest access control technology with biometric and facial recognition capability.

Stand 5/F60

Texecom At TSE, professional security installers will be able to experience the new SmartCom Pro communicator which is designed for alarm signalling from third party panels. With three versions in the range, all of which will be on display and members of the Texecom team will be on hand to discuss the benefits of the full family and how these can be applied to future security applications. Available soon, all three versions of the SmartCom Pro will be on display at the event; SmartCom Pro, SmartCom Pro 4G and SmartCom Pro DR. Texecom will also be demonstrating hardware including the Premier Elite range and Capture devices and the suite of Digital Services including primary alarm signalling tool Texecom Monitor Stand 5/F10

Takex Europe Takex Europe will be showcasing the PB60TX, a photoelectric beam sensor designed for improved performance, easy alignment, and reduced energy consumption. Building on the legacy of the established PB-TE twin beam series, PB-60TX incorporates a number of features to enhance security and user experience. The PB-60TX boasts a 53% reduction in energy consumption compared to previous models, reducing environmental impact without compromising performance.

Additionally, the unit features a sound check function for effortless alignment, optional antibird spikes to prevent interference, together with a drip-proof housing and self-sealing grommets for insect and weather resistance.

Stand 5/L17

Hanwha Vision Hanwha Vision will showcase AI capabilities with the P series, including the intelligent and compact AI Mini Multi-directional Camera.

The IP Audio System, which amplifies video surveillance, will be on show, as well as the new A series line that provides affordability without compromise.

Stand 5/G40

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Vivotek Vivotek’s latest innovation is the 87-v3, a newly updated, certified and IP-67 ready, V-Series 5MP AI camera. From withstanding any elements in the great outdoors to diving into a fishbowl, this camera is reported to be up for any challenge and any weather.

Stand 5/J100

OPENING TIMES: Tuesday 30 April 2024 10:00 - 16:30 Wednesday 1 May 2024 10:00 - 16:30

Fastlane Glassgate

Remark AI Remark AI is a provider of video analytics that helps create safer and smarter spaces by converting video footage into actionable intelligence. The Smart Safety Platform of Remark offers a range of security functions, such as weapon, object, abnormal behaviour, fire and smoke detection, advanced metasearch, face recognition and ANPR. Stand 5/L100

Convergint Partnering with Axis Communications on the first day, Cisco Meraki on the second, and Motorola on the third, Convergint is set to showcase a diverse array of products and solutions, complete with live demos each day.

Stand 5/G20

Network Optix (Nx) Nx will showcase the newest iteration of its flagship product, Nx Witness VMS v5.1, plus a sneak peek at Nx Witness Gen 6 Enterprise, an enterprise-grade security VMS designed to help organisations rapidly and affordably build custom-tailored video products and solutions at scale.

Stand 5/H20

Convergint Partnering with Axis Communications on the first day, Cisco Meraki on the second, and Motorola on the third, Convergint is set to showcase a diverse array of products and solutions, complete with live demos each day.

Stand 5/G20

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The Glassgate 155 ensures equal access for all authorised users, with lanes up to 1200mm wide, creating an inclusive entrance control experience. Its 56 concealed optical beams detect tailgating and sidegating, preventing unauthorised tandem entries. As with all Fastlane turnstiles, the Glassgate 155 also allows for seamless integration with access control, CCTV and whole building management systems.

Stand 5/H60

Access 2 Access2 provides a range of bespoke master key and control key solutions for commercial applications including hospitals, schools, offices, leisure as well as secure facilities in banking, finance and His Majesty’s Armed Forces. Patent protected key systems protect keys and cylinders from illegal, unauthorised duplication. Residential and commercial applications include solutions for BSI Kitemarked cylinders and PAS24 security doors.

Stand 5/H90

Advancis WinGuard is an open integration platform which integrates various IT systems commanding and controlling these systems via a uniform user interface. The Advanced Identity Manager (AIM) offers the integration of multiple access control systems via one platform through centralised identity management.

Stand 5/G90

Register for The Security Event Your free pass gives you access to the entire Safety & Security Series. Maximise your time onsite and take a visit to The Fire Safety Event, The Health & Safety Event, The Workplace Event, National Cyber Security Show and Professional Security Officer Live - covering the entire buying chain of the safety and security of people, property and assets.

30 April – 2 May 2024 NEC, Birmingham

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SOCIAL MEDIA

SECURITY ON SOCIAL MEDIA

A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

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BSIA

The PSTI Act and the installer Have you heard about the Product Security and Telecommunications Infrastructure Act that will soon come into force? Are you aware of how it affects the electronic security sector and what you do?

T Adrian Mealing is Head of Industry Affairs at Texecom and is Chairman of the BSIA’s Security Equipment Manufacturers Section

o find out more about PSTI and its potential impact for installers we caught up with Adrian Mealing the Chairman of the Security Equipment Manufacturers Section (SEMS) at the British Security Industry Association (BSIA) and a Director of the BSIA where he provides an overview of the new PSTI legalisation, its requirements, and its implications, particularly for our industry’s professionals.

Understanding the implications The Product Security and Telecommunications Infrastructure (PSTI) Act of 2022 represents a significant milestone in the evolution of cybersecurity standards for consumer connectable products in the UK.

The evolution of the Act The PSTI Act, which became law in December 2022 and comes into force on April 29, 2024, underlines the UK’s commitment to safeguarding consumers in the digital age.

It mandates compliance with minimum security requirements as defined in the draft Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.

The cybersecurity standard

Installers must stay informed about the products that comply with the new standards to ensure they are installing equipment that meets legal requirements 22

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ETSI EN 303 645, first published in 2019 and currently updated as of June 2020, is the cornerstone of the Act’s compliance framework.

This standard comprises both mandatory and recommended requirements aimed at enhancing cybersecurity and data protection across various products.

The standard’s robustness is acknowledged internationally and serves as the foundation for BSI Kitemark schemes related to IoT and smart devices. With a test methodology laid out in ETSI TS 103 701, manufacturers can ensure that their products meet these essential criteria.

Who is responsible?

The PSTI Act targets manufacturers, importers, and distributors, compelling them to ensure their products meet the Act’s stipulated security requirements. This impacts a broad array of internet and network connectable products, ranging from smart home assistants to intruder alarm systems such as IP communicators and control panels.

It is critical for industry professionals to note that the Act is not exhaustive in specifying which products fall within its remit, hence the BSIA’s ongoing efforts to seek clarifications from the Department for Science, Innovation & Technology (DST&I).

What does it cover?

The PSTI Act is extensive and covers many areas of cyber security, however these are broken down into the following areas: • Passwords: The Act emphasizes the importance of secure passwords, necessitating them to be either unique per product or user defined.

• Security Issues Reporting: It requires manufacturers to establish contact points for reporting security issues, including providing acknowledgments and status updates throughout the resolution process.

• Security Update Periods: The legislation insists on clear communication regarding the minimum security update periods, necessitating transparency about the duration of support for the product and the conditions under which these periods might be extended.

Stakeholder responsibilities Manufacturers, importers, and distributors are tasked with three key responsibilities: 1. Scope Determination: They must ascertain whether their products are in the scope of the PSTI Act. 2. Technical Compliance: They must ensure that products comply with the technical requirements stipulated by the Act and the ETSI EN 303 645 standard.

3. Compliance Documentation: They must prepare a statement of compliance that includes detailed information as specified by the Act. (Manufacturers & Importers)

Implications for alarm products Based on our current understanding, products such as IP communicators and control panels within the intruder alarm sector are likely to

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be affected by the PSTI Act. This means that manufacturers of these products must carefully review and possibly revise their security measures to ensure adherence to the Act.

Compliance through CySpag The BSIA’s Cyber Security Product Assurance Group (CySpag) sets forth guidelines that align with the PSTI Act’s requirements. Manufacturers who meet these guidelines can confidently comply with the Act. This also offers a pathway for our members to demonstrate their commitment to cybersecurity and the protection of end-users.

The role of installers It’s important to note that while the legislation is unlikely to affect installers of security equipment directly, unless they import or distribute the products, the implications of the PSTI Act on the overall market could influence their operations indirectly. For instance, installers must stay informed about the products that comply with the new standards to ensure they are installing equipment that meets legal requirements.

Moving forward As we anticipate the full enforcement of the PSTI Act, the BSIA continues to lobby for clarity from the DST&I on behalf of our members. The Act’s intent is commendable, but its success hinges on transparent and actionable guidance that allows our industry to prepare, adapt, and ultimately thrive in a more secure digital environment.

In conclusion, the PSTI Act signals a significant shift for the security equipment industry, compelling us to enhance our cybersecurity standards collectively. As industry professionals, we are obliged to act responsibly, ensuring that our products safeguard not only physical premises but also the digital data of the consumers we serve. Our proactive approach to the Act’s requirements is more than a legal duty; it’s a reflection of our dedication to quality and trust in a world that is ever more interconnected.

The PSTI Act signals a significant shift for the security equipment industry, compelling us to enhance our cybersecurity standards collectively

30 April – 2 May 2024 NEC Birmingham, UK

THE UK’S NO.1 FIRE SAFETY EVENT FIND OUT MORE: WWW.FIRESAFETYEVENT.COM Co-located with:

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Lead Media Partner:

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PREMIER AWARDS 2024

O

ver the last few months we asked you to tell us which products and suppliers were worthy of recognition as the best that the industry has to offer. Features, benefits, ease of installation and best service are all factors in the reasons why the following entries were nominated, but as to who the final winner in each of the categories is comes down to the online votes cast by the industry.

CCTV PRODUCT OF THE YEAR Concept Pro – AIR3525DLCSIP5M/2.8 The AIR3525DLCS-IP8M/2.8 IP camera is designed to provide high quality, full colour images in demanding external environments. This weather resistant external small bullet features a 2.8mm fixed lens with F1.0 super aperture iris, warm light LEDs with 20m illumination range, and can provide 5-megapixel images with colour accuracy. It also comes equipped with a full suite of Deep Learning video analytics features.

Dahua – X-Spans The X-Spans series integrates a 180o panoramic camera with a PTZ camera capable of zooming in and tracking objects and targets. This results in images consisting of a broad overview of a scene, together with close-up, detailed views of a person or object of interest.

Hanwha – A-Series

IT’S TIME TO VOTE! Visit our website (www.psimagazine.co.uk/ vote) to cast your votes for your favourites. Final date for voting is 28th June and winners will be announced on 11th July at the PSI Premier Awards Gala Dinner. Here then are the finalists for the PSi Premier Awards 2024:

or manually, using cost-free client software, IDIS Center VMS.

i-PRO – X series X series cameras turn non-AI network cameras into AI smart devices. Using AI onsite learning, the X Series enables users to teach the camera about specific objects they want to monitor with support for up to nine AI applications. The range covers 16 camera models including eight bullet cameras, four interior domes, and four exterior domes with 2, 5, and 6MP options plus 4K models.

Puretech – Cortex Patriot Cortex Patriot offers smart video surveillance solutions and video management solutions for commercial environments which require a robust surveillance system to ensure the safety of personnel and improve operational flexibility. The Patriot offers a video management system with the use of AI that operates seamlessly integrating with current infrastructures to offer real-time monitoring as well as multi-location remote monitoring.

Serage – SRDNC8FSAIW

Fourteen camera models in the A Series range offer multiple uses for small and medium. They come in dome, bullet, and flateye designs, at 4MP and 2MP resolutions, with NDAA compliance to ensure trusted cybersecurity, and are certified for outdoor use via IP66 rating. The cameras are complemented with A Series NVRs, that allow monitoring at up to 4K.

Scoring a big 8.5/10 in a recent PSI test, the Serage SRDNC8FSAIW is an IP67 rated turret style 8MP dome. It is an enhanced version of the company’s 5MP camera and is supplied with a 2.8mm wide angle lens with high sensitivity colour performance and active deterrence features. A range of mounting brackets and fixings are available for indoor and outdoor applications.

Hikvision – ProSeries ColorVu

System Q – Hybrid NVR/DVR

Hikvision has further developed ColorVu technology, combining it with other advanced technologies, like panoramic, varifocal, 4K, AI, and more. A large aperture, adjustable lighting modes, and other refined technologies bring new features to the Pro-Series ColorVu cameras, which render colour imaging even in low-light conditions.

IDIS – 4MP Lightmaster AI PTZ The DC-S6481HRA features 36x zoom, automated or manual AI tracking, and night vision up to 400 metres, making it ideal for securing expansive areas, risk critical applications and perimeter protection. The camera offers operators two options for tracking suspicious individuals or objects: automatically, based on personalised, pre-set events using IDIS Deep Learning Analytics;

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The nominations are in and collated so we’re now able to announce the finalists in this year’s PSi Premier Awards campaign. Who will be victorious in 2024? It’s all down to YOU to pick the winners in each category…

The ZIP Pro Hybrid is easy to use and with standard analogue cameras users get features such as face detection, stationary object detection and can even trigger alarms from sound activation but when used with smart analogue cameras they can get ANPR and even facial recognition (database matching) built in to the CCTV system. Any make of CCTV camera will work with the Pro Hybrid, TVI, CVI, AHD and even old analogue CVBS ones.

Uniview – 4MP Lighthunter The UNV Lighthunter Turret Dome camera has been developed to produce quality images in all lighting conditions, Lighthunter technology keeps images in colour for longer and has 30M IR night vision to back this up plus a built-in microphone for clear audio.

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PREMIER AWARDS 2024

ACCESS CONTROL PRODUCT OF THE YEAR 2N – IP Verso 2.0 The 2N IP Verso 2.0 boasts a full HD camera.

This new wide-angle camera provides clear colour images and supports WDR: a function which lightens dark areas and darkens overexposed parts of images. This means no more black silhouettes in cases when the sun is shining directly behind the visitor. Another advantage is the maintained image colour even in very low light conditions.

Ajax – Keypad Touchscreen Scoring 9/10 in a recent PSI test, this is a clearly laid out simple to install and setup product with flexible features. The KeyPad TouchScreen Jeweller is an indoor unit compatible with Hub 2 and Hub Hybrid controller variants (with firmware OS Malevich 2.16.1 or higher) and the Rex 2 range extender.

Comelit-PAC – 511DCi The PAC 511 DCi is an intelligent IP access controller for securing and managing a single door. It can be deployed within a PAC access control system to support on-site access control, lift control and door functions either singularly or part of a larger PAC networked system. It relies on management software for many additional features but has in-built databases and processing ability to execute local access control and features associated with door management and lift control.

Dnake – C112 Doorphone The DNAKE C112 enables users to make the video call with villa entrance door, and open the door remotely from indoor monitor or mobile app. It also makes an easy integration with SIP devices. See who is calling with a 110° field of view in 2MP HD digital camera. Image quality is enhanced with wide dynamic range that adapts to any lighting situation.

HID – Seos Bamboo Seos Bamboo are credentials made from sustainably sourced bamboo instead of PVC - the first in a range of physical access security Eco Cards. The bamboo is certified by the Forestry Stewardship Council (FSC) and the cards are Secure Identity Object (SIO)enabled, allowing for multi-layered security beyond the card technology and protecting identity data from unauthorised access.

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support for standard access credentials such as cards, facial recognition and mobile phonebased tokens. Inception supports up to 128 doors and 10,000 users.

Intratone – Wireless Handsfree Reader Ideal for allowing access for people with reduced mobility, the hands-free proximity reader is intuitive to use – and can sense key fobs from inside pockets, bags or in the hands.

Easy to both set up and use, the hands-free proximity readers do away with the need for time-consuming installations or complicated product training.

Optex – EchoPoint Sensors EchoPoint utilises intelligent detection algorithms to provide point detection of +/6m in a range of up to 100km. This makes the sensors ideal for large perimeters and high security sites, such as airports, logistic centres, railways, critical infrastructure and to protect data conduits and pipelines, where being able to locate and identify the precise point of intrusion is critical.

Paxton – Entry Comprising just three components: external panel, door control unit and internal monitor, the Entry system provides a true plug-andplay solution for door entry needs. Entry is compatible with Net2 and Paxton10, or in Standalone mode. Installation is simple, only one type of cable is needed to connect system components.

Videx – WS4 The WS4 controller can manage up to 20 entrances locally or remotely from anywhere via a mobile phone, tablet or PC using a web browser to connect to the system. The WS4 can have up to 2,500 users and store up to 50,000 events which can also be viewed online or via the app. The system also has up to 250 programmable access levels to restrict access to certain days and times for users.

Inner Range – Inception Designed to be the most user-friendly access control product on the market, Inception monitors and controls the movement of all personnel across an organisation including

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PREMIER AWARDS 2024

PSI Premier Awards DISTRIBUTOR OF THE YEAR

VOTE NOW www.psimagazine.co.uk/vote

ADI Global

Mast Digital

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry.

With more than 200 worldwide locations each product division has its own team of product specialists.

As a family-run enterprise founded in 1989, Mast Digital understands the importance of trust, reliability, and genuine relationships. The company has a core vision to provide exceptional service and unwavering support to customers in the field of CCTV, AV, and networking, aerial and satellite.

CCTV Direct

Mayfl ex

CCTVdirect started its journey back in 2007 and has since become one of Europe’s leading CCTV and security distributors. The company prides itself on its hand-picked team, from technical specialists to industry-leading account managers to keep installers in safe hands.

Mayflex is a leading distributor of converged IP solutions including infrastructure, networking and IP security solutions.

With specialist knowledge and experience the company brings together ‘best-in-class’ infrastructure, networking and security solutions to create a compatible, feature rich, value for money offering.

COP

Nimans

Founded in 1996, COP has grown into a well-established distributor, with a reputation for service and support. The business is rated as the UK’s fastest growing Hikvision distributor in the UK with over 40 staff members across its head offices in Saddleworth and four trade counters across the North West.

Nimans, part of the Midwich Group, is a specialist AV, UC and security distributor to the trade market as well as supplying products into some of the UK’s largest retailers via the Nimans Home brand. Delivering technology for over 35 years, Nimans has earned a reputation as ‘go to people’ for technology products, services and solutions.

Dynamic CCTV

Quality Essential Distribution

Dynamic CCTV is a leading Hikvision Distributor to the CCTV industry in the UK. The company supplies CCTV equipment including digital recording systems, IP cameras and CCTV monitoring equipment along with many products from other manufacturers such as Ajax, TP-Link, GJD, Iiyama, TOA, Ubiquiti, Veracity and more.

Since establishment in 1997, Quality Essential Distribution has been supplying and distributing a diverse range of security consumables and equipment to the European security market and over the past 24 years has grown considerably and continues to do so.

G-TEC G-TEC Distribution has been in the security industry since 2002 and is the home of the Serage brand. A distributor of security cameras and other CCTV equipment, G-TEC focuses on delivering quality products combined with competitive prices, excellent pre and post sales services, and marketing support.

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Videcon Videcon is a trade-only distributor of security products and services. Trading since 1995, Videcon’s expertise encompasses all aspects of security distribution from products to training and after-care service. It is the home of the Concept Pro CCTV brand comprising security products for IP, AHD and traditional analogue CCTV platforms.

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PREMIER AWARDS 2024

TECHNOLOGICAL DEVELOPMENT barox – Geutebrück VMS integration

RISCO – RisControl Smart Controller

barox’s capability to integrate its DMS network monitoring tool extends Geutebrück’s Video Security Solution control functionality. The barox integration allows users to directly manage all IP devices on their security network via the Geutebrück VMS, allowing cameras to be switched off completely, for security reasons or turned off and on, to perform a re-boot.

RisControl controller is an 8-inch Touchscreen that incorporates smart home, alarm, surveillance (cameras and NVR) and Z-Wave smart home devices in one user friendly interface. In addition to acting as the smart home gateway, the RisControl can also act as a touchscreen keypad.

CSL – VoiceLink

The 5-Port smart Cloud managed GbE PoE+ access switch is a solution designed to meet the evolving needs of modern networking.

With its 5-port gigabit configuration, including four PoE+ ports, this cloud-managed switch offers seamless connectivity and supports IP camera recognition for CCTV networks while automatic loop prevention ensures service continuity.

VoiceLink converts PSTN calls to 4G VoLTE, ensuring analogue systems are future-proofed and can continue to make voice calls. The solution creates a bridge between the old and new technology, and allows existing devices to continue working after the PSTN switchoff ensuring that end user systems remain uninterrupted, ensuring business continuity and/or public safety is not compromised.

Elmdene – Li-Power Li-Power is the first PSU of its kind using Lithium battery technology, providing a life span up to three times greater than a standard LEAD acid battery option. It performs well in conditions with unreliable mains power (power cycling) and is also environmentally friendly.

Hanwha – SolidEDGE SolidEDGE is the first true serverless cloudmanaged surveillance solution with a built-in rugged SSD drive. It records footage incamera, comes with WAVE VMS pre-installed and one WAVE pro license. Integrates with five additional on-site cameras. SolidEDGE cameras feature a quad-core CPU, a dedicated encoder with 4GB of RAM and an embedded Linux operating system.

Johnson Controls – IQ Wi-Fi 6 router

Ruijie Reyee – RG-ES205GC-P

TRENDnet – TPI-06 The 6-outlet managed rackmount power distribution unit TPI-06 provides a networkable power solution with intelligent monitoring and management capabilities.

Automate outlet reboot settings in case of connection loss to ensure efficient usage of available resources, control power consumption, and protect the safety of connected equipment. Fanless design eliminates operating noise.

Webeye – Vigileyez Vigileyez provides an off-the-grid, flexible solution for rapid deployment installations.

Vigileyez features a battery-powered outdoor high definition, dual-tech RF camera and an RF 4G LTE outdoor panel. Other RF peripheral devices include an internal highdefinition camera, shock/door and window

IQ Wi-Fi 6 is described as the first Wi-Fi purpose-built for professionals. With a Qualcomm processor and versatile form factor, IQ Wi-Fi 6 checks all the boxes with a key difference: it’s the only mesh router system that integrates directly with IQ Panel and Alarm.com for on-site and remote access.

Raytec – Vario2 730nm The range of VARIO2 illuminators is available in a number of sizes designed to cover short, medium and long-range distances. VARIO2 730nm variants are designed for driver recognition lighting and transport applications which require illumination inside the vehicle.

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PREMIER AWARDS 2024

SOFTWARE PRODUCT OF THE YEAR Avigilon – Physical Security Suite The Avigilon physical security suite provides secure, scalable and flexible video security and access control to organisations of all sizes. The Avigilon security suite includes the cloud-native Avigilon Alta and on-premise Avigilon Unity solutions, each powered by analytics and designed to provide an effortless user experience.

Concept Pro – AI Bridge The Concept Pro AI Bridge range replaces the Deep Learning Plus product with more processing power and a wider set of algorithms and it is also NDAA compliant. The system is ideal for security and commercial applications with 15 algorithms focused on human and vehicle detection. Supporting up to 8 channels for any of the 15 algorithms.

GDPR Safe – GDPR Safe The GDPR Safe service helps installers’ customers meet their legal obligations by providing them with a customised CCTV Usage Policy and access to a range of other useful resources. The service is suitable for both domestic and commercial CCTV and video doorbell installs.

i-PRO – Active Guard With the combination of i-PRO camera and deep learning technology, users can quickly search for images from attribute information of people and vehicles with the Active Guard intelligent search application. It supports the number of attributes of people and vehicles in the top class of the surveillance industry.

Edge analytics eliminates the need for expensive analysis servers.

Raytec – Vario 2 DiscoMan DiscoMan, the discovery and management tool from Raytec, is the all-in-one tool designed to make the setup and configuration of Raytec lamps, simple, quick, and easy.

DiscoMan has recently been upgraded to introduce new features, including certificate management which provide lamps with additional levels of security.

System Q – ForeCaught Forecaught is a Windows application that can receive ANPR results from up to four cameras.

When results are received, they are checked against a locally maintained blacklist, if there is a match, a warning will appear on the screen. The results can also be used to make a DVLA query to determine the make and model of the vehicle to confirm validity prior to allowing access to fuel.

Texecom – Monitor Texecom Monitor provides a digital solution to an impending issue. The digital platform can help raise service levels and reduce overheads in conjunction with Cloud Services.

Providing the answer to “All-IP” whilst offering customers visible add-ons (Apps) and increased servicing to existing Premier Elite systems.

TRENDnet – Hive Hive is a cloud management platform that provides a centralised cloud-based, remote network management solution for TRENDnet network devices. The cloud networking solution offers better overall visibility of network devices from a single intuitive and easy-to-use cloud interface. Hive includes event and device hardware monitoring, traffic statistics, notification alerts, and troubleshooting tools.

Webeye – webeyecms webeyecms is a SaaS solution that is robust enough to perform the function of a monitoring station because of the way the alarm receipt, handling and alerting processes have been automated. It enables alarms and video clips to go to keyholders/ manned guarding teams out in the field and/ or to a central location for monitoring via a web browser.

Shopsafe – Alert

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Alert is the secure platform for information sharing and messaging between retailers and evening economy. The developer has worked with business improvement districts and crime partnerships across the country to create a modern and easy to use app.

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PREMIER AWARDS 2024

INTRUDER PRODUCT OF THE YEAR Ajax – DoorProtect Plus Jeweller DoorProtect Plus Jeweller is a wireless opening, shock, and tilt detector operating as part of the Ajax system by connecting to the hub via the secure Jeweller radio protocol designed to transmit alarms and events.

The hub communication range is up to 1,200 meters without obstacles.

Eaton – Eaton i-on40H The i-on40H is a 40-zone hybrid (wireless and/or wired) control panel, which is expandable to 80 zones. It is aimed at installers who prefer a radio or hybrid solution and has the versatility of being both backward and forward compatible. It is suitable for larger floor plans and properties with outbuildings that require detectors, sounders and cameras to be far away from the panel.

Essence Group – MyShield The Essence MyShield unit is a 5G enabled Security Fog Generator Device aimed at home and small business owners. It incorporates a PIR detector and HD camera and when triggered allows the property owner or central station to confirm an intrusion and, if required, to remotely deploy fog/smoke.

Johnson Controls – IQPRO With the IQ Pro Hybrid Security Panel installers have the flexibility to connect over Wi-Fi or Ethernet, while simultaneously communicating via LTE. Features include IQ Installer Interface for easy installation, addressable loops, and capacity for eight partitions, more than 100 zones, and more than 1,000 users.

Optex – FlipX Series FlipX are PIR detectors with pyroelectric element and a rotatable lens. By removing the case and flipping the lens 180 degrees the detection area can be changed from 85 degrees wide for covering large open spaces to just 5 degrees for covering narrow passages or windows. Models include the FLX-S-ST, standard PIR model, and FLX-S-DT, dual technology model. Both are EN-Grade 2 certified.

Orisec – RK850 The RK850 is a horizontal keypad with integrated wireless expander, voice annunciation and soft close mechanism.

Features include an optional 16-ohm speaker kit, optional on-board prox, 16-ohm speaker

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output, three programmable inputs/outputs, temperature sensor and on-board piezo sounder.

Puretech – RapiDetect RapiDetect is a wireless and solar-powered unit ideal for remote and off-grid locations, offering complete perimeter protection and the added advantage of built-in cameras for identification of potential intruders. Equipped with an Ajax system, the intruder alarm unit is compatible with mobile apps and the Qvis Monitoring 24/7 ARC.

Pyronix – Car Defender CarDefender is a three-axis accelerometer device developed to combat vehicle theft (particularly keyless theft). The device offers a new line of defence to deter intruders by raising the house alarm in the event of an attempted theft. Users are given early warning, allowing them to take action as soon as possible.

RISCO – LightSYS+ The all LightSYS+ hybrid alarm panel, combines the features and benefits of both LightSYS 2 and GT Plus into one highpowered security system. It is designed to protect any size or type of Grade 2 or Grade 3 installation - enabling up to 512 zones in one single panel.

Texecom – ImpaqG3 The Impaq S G3 is a shock detector that features VIBER accelerometer technology, which ensures that any attempts to penetrate the perimeter are detected. It also boasts full third-party EN Grade 3 compliance and exceeds the performance criteria set by the European Standard for vibration detectors, EN50131-2-8.

VOTE NOW

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PREMIER AWARDS 2024

MANUFACTURER/DISTRIBUTOR TRAINING AWARD Training is an essential part of security system technology installation - from learning about new systems to getting advice of best practices.

Manufacturers and distributors are well placed to deliver such help.

Here are the finalists nominated this year:

VOTE NOW

• 2N Academy

• Paxton Free Installer Training

• Ajax Training

• Pyronix – Training on Demand

• Comelit-PAC – PAC Foundation Course

• RISCO University

• Concept Pro – Videcon Training

• Serage Approved Training Course

• i-PRO – Active Learning

• System Q Training

www.psimagazine.co.uk/vote

TECHNICAL SUPPORT PROVIDER OF THE YEAR In addition to the regular categories listed we also have an award for the Technical Support Provider of the Year. As every supplier and manufacturer offers help for installers we do not like to restrict your voting options by listing finalists. Therefore, for this category you can vote for anyone you like when you cast your awards votes online If you have required technical assistance with an installation over the last twelve months and have been particularly impressed by the advice and service given now is the time to put that company forward for recognition. This can be for any manufacturer, distributor or organisation working in the electronic security and fire sector.

Visit the PSI website and on the awards voting page and you will be able to register your vote for any company that has gone above and beyond in helping with your enquiry. There’s no shortlist to choose from, just enter the name of the company in the space provided and that will go towards their numbers.

Let us know who you think goes above and beyond to help.

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PREMIER AWARDS 2024

JOIN US FOR THE BIG NIGHT OUT!

N

ow that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards Dinner on July 11th at the exclusive Warren Weir venue at Luton Hoo where overnight accommodation is also available.

Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too!

The Awards Dinner takes place in the evening of the PSI Golf Day at which installers, distributors and guests will compete for sporting glory.

Guests will enjoy a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced.

After the meal and award ceremony our guest speaker, snooker legend Steve Davis, will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette.

We would encourage anyone who is thinking of coming along to book early as the numbers will need to be strictly limited.

We look forward to seeing you For details of how to attend please at the security industry’s big night contact David Lewis on 0208 295 8309 or courtesy of PSI magazine and its email at dlewis@westonbusiness.media many sponsors.

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together raising standards

Meet the NSI installer

Darren Gamage of Kings Secure Technologies

What would be a typical project for you?

A typical project for Kings Secure Technologies (KST) businesses would normally consist of several systems integrated in to one strategic solution. As we have specialist divisions within the KST group of companies, we can deliver either a single service line such as fire, or several from the full security, fire and life safety mix.

No two projects are the same, and KST is typically involved from the start; from design, project management, through to installation, commissioning and maintenance.

We work with everyone from high net worth individuals to government departments. From small contactless access control projects to a 3200+ camera installation; the 2nd largest IP intelligent CCTV installation of its kind for a single building in the world!

Do you have any ‘go to’ technology and manufacturers?

KST is a Value Added Reseller for all our key technology manufacturers. We find VAR status brings substantial benefits, such as having expert first-instance training for our engineers.

As part of our VAR approval, KST’s Head of Technical Services, Lee Kerry, will put partners on capability matrixes, ensuring that we only use the very best and carefully selected products for our clients.

We are dedicated to actively pursuing strategic partnerships that complement our current capabilities and enhance our range of services. These collaborations empower us to leverage emerging technologies, access

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Name: Darren Gamage Job title: Chief Operating Officer Time in security/fire: 12 years Company: Kings Secure Technologies Location: Nationwide Areas of expertise: Security, fire and life safety systems and business risk services Certifications: ISO 27001, ISO 9001, ISO 14001, ISO 45001, SIA Approved Contractor, NSI Gold, BAFE specialised expertise, and venture into new market segments.

The world of fire is changing rapidly and we’re engaged with the major suppliers to explore the potential of automation and smart buildings.

What is the best thing about working in this industry?

For me it is the constant innovation in technology and the new challenges – innovation is perpetual and challenges ever-evolving!

From the initial stages of system design to deployment and then eventually to commercial

“No two projects are the same, and KST is typically involved from the start; from design, project management, through to installation, commissioning and maintenance”

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together raising standards success, it is always important to stay ahead of the curve. For many organisations, the services we provide are critical to their business – I love the fact that the work we do is keeping people and assets safe!

“NSI certification shows our clients that we are serious players in the security, fire & life safety sector”

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Is NSI certification important to your business?

Yes! NSI certification shows our clients that we are serious players in the security, fire & life safety sector. NSI Gold and BAFE accreditations, for example, are confirmation of the high standards that we work to. They also mean that our in-house processes and procedures, put in place by our Compliance Team, are properly audited by a third party – again ensuring our systems and services remain at the highest standards. We are strong supporters of certification across the industry and, from a personal level, I think the industry needs to drive certification of the self-employed and small sub contract sector where standards at times are still low.

Do you think there is an engineer skills shortage? Any trouble recruiting?

Undoubtedly and it is one of our biggest challenges. Over the years we have seen our sector become more agile; the need for sub

contract labour, both direct and via agencies, has become increasingly important. The potential for poor quality workmanship becomes very real, with rising admin costs for employers to manage and audit these engineers. Not to mention the risks associated with failing to achieve SLAs (one of my biggest frustrations).

Establishing good practice, setting common standards and improving efficiency and performance is something we all want to do.

We need to get the ‘poor quality’ and, at times, dishonest individuals out of the industry.

People move around the industry – that’s great for flexible demand – but it allows for the poorskilled to go unnoticed and continue to operate.

We’ve been burnt and had to spend money redoing works; as I’m sure others have.

We need to be giving engineers a clear development path and, equally, need a more flexible approach to apprenticeships. The current industry apprenticeships scheme, whilst attempting to solve the problem, is not fit for purpose and needs to be more flexible. There are challenges around the government levy approach; there needs to be more focus around specific training.

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Are there any common requests from customers that give you problems?

Most of our customers operate in challenging environments so it is no wonder that these challenges, such as tight time scales, are transferred to our team. Thankfully, we have a fantastic Project Team here at KST who work with our clients, mobilising contracts to suit their timescales and specific challenges.

What is the security industry’s biggest myth?

I believe that the biggest myth is that Fire & Security Engineers can be truly multidisciplined. Particularly on more complex sites, security and fire systems need specialist skills - one size really does not fit all. Technology is moving so quickly and good alarm engineers don’t automatically become good high-end CCTV and Access Control Engineers. New technologies equal more training - which can be time consuming and result in engineers being off the road.

The world of fire on complex sites is again a different skill set.

What impact has smart/home automation had on your business?

Recent years have seen a rapid increase in the use of home automation which I believe will become even more prevalent in the home intruder market. As technology in the smart home market advances, the gap between the domestic and professional security markets grows smaller.

Whilst KST does not focus on the domestic market, we did identify a smart home security opportunity some years ago which led us to form a partnership with US smart home security disruptor, Abode. Tech in the home security market moves at such a pace; there will continue to be more opportunity for

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interoperability, and home automation will continue to grow and eventually become a norm.

I fully support the move for selected monitored smart home security systems to get the same level of accreditations to allow police response where required.

What would make your job easier?

A more stable economic climate; the last few years have been challenging for all businesses.

At the moment, due to economic uncertainty, many potential clients are holding off making decisions; there appears to be a falling appetite to initiate new capital investment projects. We’re seeing clients taking steps to extend the life of their existing systems, rather than replace.

Availability of labour is also a key issue, as is the industry skills shortage.

“We have a fantastic Project Team here at KST who work with our clients, mobilising contracts to suit their timescales and specific challenges”

What advice would you give to a younger version of yourself?

Be more patient at times and recognise that often good things do come to those who wait.

Never be afraid to be a disruptor; challenge the status quo, push boundaries to achieve great results and think outside the box to find new ways of doing things. Never accept the “But we’ve always done it like this” way of working.

Will England ever win the football World Cup again?

As an avid follower of the oval ball, my passion for football is very limited. I think both the England rugby and football teams face similar dilemmas. That said, as a proud Scotland supporter I am hoping that both nations will see glory, eventually!

If you won £25,000 what would you do with it?

I’d take a well-earned family holiday to Australia and New Zealand. Maybe I could tie this in with a Lions Rugby tour with some friends and a few glasses of nice wine!

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PANEL

How to get it right first time How can installers ensure what they specify is fit-for-purpose? Is there such thing as a one-size-fits-all in security? The PSI Panel is in session...

Sam Cherri – G-TEC As most brands now offer a lot of features as standard and, other than the type of housing and lens that they need for a particular job or location, it’s more down to the knowledge of the installer of being able to use the product in the best way to meet the requirements. While most products now have some standard AI features built-in, installers in every day jobs mostly still just fit the system with just enough settings to be able to get the jobs done - unless the end end user asks for special features. This may be because they either don’t know that it has it, or they don’t know how to set it up, or both. Another aspect is if the end user doesn’t ask for it even if they know they can enable more features, they don’t in case of troubleshooting issues in the future.

What would help the installer to choose the right product is for more courses to be offered by the brands they use to make sure they are confident in applying the extra features, therefore they will increase their business and get them an advantage over the other installers who just offer standard installations even if the product can do more.

James Smith – Reliance High-Tech A security solution needs to be as unique as the organisation that it is designed to protect.

Specifying fit-for-purpose technology should be based on a thorough understanding of the risks and threats faced by an organisation. Put simply, there is no such thing as one-size fits all security.

A security technology integrator that acts in a consultative capacity will be able to offer expert advice, draw on diverse experience, pre-empt potential issues and ensure that equipment is fully optimised, energy efficient, reliable and secure. There are end-to-end solutions that work well for specific needs, as well as open

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protocol solutions that are good for others.

However, knowing the pros and cons of each can be the difference between a successful security technology implementation and a waste of time and money.

As the worlds of security and IT combine, integrators that have a strong interest in cutting-edge technology and the ability to help customers navigate and gain incremental value through the fast-changing IT based security landscape, are in demand. Those that have specified, installed and maintained the latest cloud, edge, internet of things (IoT) and artificial intelligence (AI) based technologies are able to offer maximise return on investment and ensure the highest levels of future proofing.

This last point is particularly important, as working with an IT proficient security integrator will ensure that deploying more flexible solutions in the future can be done more quickly, with minimal disruption. Furthermore, although cloud-based security solutions can reduce energy consumption, facilitate connected thinking between devices and increase the potential power of analytics, knowledge about what different brands offer is, once again, vital. What might look like a great deal on the surface can come with many issues ranging from cybersecurity and support to overall lifecycle and functionality.

A specialist integrator that delivers value beyond security and takes a total cost of ownership approach, factoring in not just initial capital expenditure but also operational expenditure, product quality and maintenance provision, as well as other important factors such as sustainability, will provide the best outcome. Not every integrator can do this, so my advice is to remember the phrase caveat emptor – ‘let the buyer beware’.

“Specifying fit-forpurpose technology should be based on a thorough understanding of the risks and threats faced by an organisation”

Dave Tate – Ajax Systems While the abundance of options in the security market can be overwhelming, there are key factors installers should consider to ensure they specify systems that are fit-for-purpose.

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PANEL

(continued from page 39)

“While there may not be a one-size-fits-all solution in security, there are certainly versatile systems that

First and foremost, it’s essential to assess the unique requirements of the environment in which the security system will be deployed.

Factors such as the size of the area to be covered, the level of risk, and the desired features all play a crucial role in determining the most suitable solution.

Moreover, installers must thoroughly understand the operational requirements of the end-users. By gaining insights into client’s workflows, schedules, and security priorities, professionals can tailor solutions that seamlessly integrate into existing operations and enhance overall efficiency.

Installers should also prioritise reliability and quality when selecting security products.

Investing in trusted brands known for their performance and durability can provide peace of mind and ensure long-term effectiveness.

Understanding total lifetime cost is an important consideration.

While there may not be a one-size-fits-all solution in security, there are certainly versatile systems that can be customised to meet various needs. Modular and scalable solutions allow for flexibility and adaptation as requirements evolve over time.

In addition, staying informed about the latest advancements and trends in security technology is key to making informed decisions. Installers should take advantage of training programs, industry events, and resources to stay up-todate with the rapidly evolving landscape of security solutions.

Ric Martin – Pinnacle Systems I firmly believe that there is no such thing as a one-sizefits-all solution in security. We would go as far as to say that this notion is impossible if security specification is done properly.

Installers are instrumental in ensuring that security technology meets the unique needs of each client.

Through thorough assessments of the client’s requirements, including factors such as the environment, personnel involved, risk level, and desired outcomes, installers are the main party to deliver a tailored solution that is truly fit for purpose to the individual property in question.

Every organisation has its own independent set of security concerns, operational requirements, and budget constraints. It’s essential to approach product selection with a nuanced understanding of these factors.

By collaborating closely with clients at an early design stage, and leveraging our expertise, installers can select products that align closely with the client’s specific needs and objectives, integrating where possible to create a bespoke solution. This presents designers with complete control over hardware choices within their security ecosystems.

And it is as important in utilising existing systems as it is in introducing new solutions,

Jamie Barnfield – IDIS Europe One size fits all? Yes and no. Often customers and systems integrators are confused by multiple ranges of cameras and kit designed by manufacturers to meet the requirements of almost any application, while being tailor made for none.

Installers can refine the solutions they offer by understanding customers’ specific challenges, and by working with manufacturers who are willing to support them.

Gaining expertise in a particular sector can pay dividends. For example, in retail we’re finding that variations on our latest end-to-end solution can be adapted to meet the needs of many different kinds of outlet. This is proving to be a powerful configuration: a single fisheye camera, with a 4-ch NVR and a plug-in AI box that provides enhanced security and safety, plus essential instore and customer intelligence analytics. Slightly bigger stores might need a couple of extra domes to cover checkout areas.

It’s a win-win - for installers every system is easy to design, install, and maintain, while end users have certainty on price and project roll-out time.

The same is true in logistics where fisheyes can provide complete oversight across warehouses while a single fisheye, using text-in functionality, will cover up to four loading bays, tracking goods. Detecting potential accident risks with forklifts, special onboard micro domes and NVRs can alert both drivers and supervisors.

Choosing the right VMS needs attention: to understand how each person across an organisation will access and use the system; if customers want a centralised view and multi-task surveillance capabilities that require a federated architecture; or modules that will give them failover and redundancy; or simple low cost or cost-free site-by-site client software. It’s also important for installers not to lead customers down a technology dead-end and to understand future plans, such as options to add AI or integrate third-party systems or devices.

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SMOKE DETECTION

Jaroslav Barton – HID There’s one primary thing that installers should be alert to – choose products from trusted suppliers that are interoperable. From an access control perspective, this allows diverse credential, reader and controller solutions to be connected together based on a customer’s specific requirement and use case.

Look for devices which support the OSDP communications protocol. This became an international standard in May 2020 when it was approved by the International Electrotechnical Commission. Equipment is guaranteed to work together securely, there’s no vendor lock in and – crucially – there’s future proof upgradeability.

This is key to offer value to the end user customer. So, for example, installers should specify multi-tech readers for customers using legacy cards– like 125 kHz proximity or MIFARE Classic– to be ready for seamless upgrade to the latest smart card technologies, along with mobile access, too.

Smart phones are all pervasive in our lives and touchless, digital entry is becoming the norm in corporate real estate settings, especially when integrated with smart building software. Staff and visitors then have a tool in their pocket to get into buildings and use all the facilities – quickly, seamlessly and securely.

Even if a customer is standardising on traditional RFID plastic access cards – and isn’t adopting mobile access yet - readers fitted now should have BLE capability so there’s a sensible upgrade path available for them. Unless there is a specific reason not to, most organisations will shift to mobile access in time.

Back to the point about interoperability, at a door controller level, there are platforms which are open – these should be chosen – because they clearly allow a variety of access control solutions to be used. whether for visual verification and, or ongoing maintenance and monitoring, which can all be factored into creating a remote solution where incidents can be responded to quickly and efficiently.

Installers can work with open-platform systems that accommodate existing security infrastructure while introducing new solutions on a scalable basis. This approach allows for seamless integration and future expansion as security needs evolve or budgets allow.

Choosing high-quality products and having the flexibility of manufacturer, backed by industry expertise ensures long-term effectiveness and value for clients.

Success in security technology implementation relies on collaboration, expertise, and a commitment to delivering solutions that truly meet the needs of the client.

With the right approach to product selection and a focus on customisation, installers can effectively address the diverse security challenges faced by their clients.

Mike Isherwood – System Q End users tend to fall into one of the following three categories; Basic features and low price, Good price / feature mix, or Advanced features at a premium price.

This will dictate the type of products and services that installers pitch to their customers and demonstrates why a one-size-fits-all

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solution cannot really exist. In fact, installers will often voice frustration with end users that have ‘Champagne Taste and Lemonade Money’, which means their budget cannot match their product expectations. That said, the most expensive part of a security solution is often the labour. This is where installers must look closely at products which can reduce their installation time, such as the IP Mule, which allows someone to replace an analog CCTV system with IP. It uses the existing coax cabling and significantly reduces the time it takes to install, which means an installer charges less without sacrificing profits, which means you can win more jobs. The easiest way to specify the right equipment is to first understand which category the customer fits, then find supplier solutions that match those categories and look for suppliers with innovative ways to speed up your installation time.

“Choosing highquality products and having the flexibility of manufacturer, backed by industry expertise ensures long-term effectiveness and value for clients”

Justin Hawkesford & David Hughes – Comelit-PAC In the realm of security technology, installers face a myriad of options, making it crucial to ensure that what they specify is exactly fit for purpose.

There’s no one-size-fits-all solution. Every space is unique, and what works for one environment may not work for another. That’s why we advocate for a tailored approach to product selection, working with the customer’s

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(continued from p41)

“By engaging with customers and discerning their priorities, installers can provide solutions that align with their actual specification requirements, rather than imposing preconceived notions”

specification we can consider factors such as resolution requirements, environmental conditions, and the end user’s real needs.

By engaging with customers and discerning their priorities, installers can provide solutions that align with their actual specification requirements, rather than imposing preconceived notions.

One critical consideration in today’s smart product selection is the choice between physical and virtual credentials. Both options have their pros and cons, making them suitable for different scenarios.

For instance, while mobile credentials offer convenience and environmental benefits, physical credentials may be preferred in environments where mobile devices are restricted. It’s essential to select the appropriate credential technology to ensure security and avoid vulnerabilities associated with low-frequency solutions like 125KHz. When taking CCTV, one of the critical considerations in installation is the resolution required. While high-resolution cameras

offer more detailed images, they may not be necessary for low-risk areas where a lower resolution suffices.

Integration is another key aspect to consider.

Modern security systems no longer operate in isolation but interface with various other systems, including CCTV, intruder alarms, and fire alarms. This integration enhances overall security and streamlines management, without incurring additional costs.

When deciding between cloud-based and on-premise solutions, installers should evaluate the specific needs of each customer.

While the cloud offers convenience and accessibility, it may not always be the best fit, especially for large corporate customers with existing secure network infrastructure. Smaller businesses may benefit from the cloud’s ease of use and remote accessibility.

By asking the right questions, considering factors such as credential technology, integration, and deployment options, and leveraging the capabilities of modern systems installers can ensure that the security technology they specify is truly fit-for-purpose and delivers maximum value to customers.

As technology evolves, new features such as AI-enabled metadata analysis offer enhanced capabilities for capturing specific events. While these features may come at a price, they can significantly improve the effectiveness of the security system and streamline the process of identifying relevant incidents.

Pread Um (Suk Bong) – Hanwha Vision Europe Smart installers know that picking the right product for the job comes down to more than just cost. Only 11% of users believe it is important that video cameras are low-cost; far more (69%) want cameras manufactured by a responsible brand. This is why product selection ultimately comes down to partnering with the right manufacturer.

Of course, that manufacturer must provide installers with a wide range of products at various price points, wand these will incorporate the latest technology. Crucially, ‘fit for purpose’ demands that products are proven, supplied by a brand with full control over design and manufacture, and backed by excellent support.

And, as security and IT managers increasingly focus on cybersecurity, they expect installers to vouch for system resilience. This means working with companies that prioritise cybersecurity. These manufacturers won’t be on the US’s list of banned suppliers, the NDAA, either - four in 10 users expect similar legislation to become law in the UK. So, if product choice is about working with the right manufacturer, does technology play any significant role? We see a growing number of installers specifying products that feature AI to deliver value beyond security. On that basis, the use of AI at the ‘edge’—located in the video camera—is a highly popular choice.

At the edge, an AI-enabled camera minimises false alarms and processes data rapidly to provide valuable insights, lowering the total cost of ownership through reduced energy use and bandwidth requirements. In addition, multi-channel AI cameras offer further efficiencies, with significantly reduced infrastructure compared with, say, installing several separate cameras.

With AI also now more affordable than ever, systems that utilise this technology are a natural choice for installers. Moreover, systems using AI at the edge can be easily scaled, helping to future-proof businesses.

On that basis, a product using AI at the edge—from a trustworthy manufacturer—is as close as it gets to ‘one size fits all’.

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PANEL

(continued from p42)

“To ensure that specified security solutions are fit for purpose, installers must prioritise alignment with true customer needs, not only for now but also futureproof in design”

The PSI Panel returns next month

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David Williamson – Amthal Fire & Security To ensure complete and compliant fire and security protection for UK businesses, one project to the next will not look the same. We have a responsibility and duty of care to take a bespoke approach to system design.

It’s a case of considering the requirements of each building or site, taking into account situational awareness and factors such as the nature of the premises, risk assessments, the need for compliance with the latest legislation and the scale of any works programme undertaken.

Even the building itself is not sufficient to consider. It’s important as a sector, we understand individual needs, and the traffic flow through the building for staff and guests. This is especially key in today’s rapidly evolving hybrid working environment.

When it comes to product selection, we need to prioritise reliability, performance, and scalability per project. Importantly the value of integration to enable smart technology, remote monitoring, and identified rapid response enhanced efficiency and effectiveness.

The more detail we can gain at the beginning of a works programme, the more we can ensure what is specified is exactly fit for purpose.

When done properly, this will not only consider today’s requirements for the property but also take into account future requirements, in line with budget, resource and work schedules.

It can build in alarms in multiple locations or particular design aesthetics for example in hospitality settings where it’s critical security seamlessly blends with its surroundings.

Product and design selection ensures getting the balance right between watertight security and a welcoming environment. Alongside the need to offer advice and support on leveraging emerging technologies such as AI, cloud computing, and IoT to enhance security effectiveness and efficiency.

The key to successful product selection lies in collaboration and communication between installers and their clients.

Installers should work closely with clients to identify their unique requirements and preferences, providing expert guidance and advice throughout the decision-making process.

By encouraging open dialogue and transparency, installers can ensure that the specified security solutions align with individual

client’s expectations and deliver smart benefits in terms of safety, security, and peace of mind.

Here, there is no such thing as a one-size-fits-all solution.

Tom Smith – Traka To ensure that specified security solutions are fit for purpose, installers must prioritise alignment with true customer needs, not only for now but also futureproof in design. This entails working with tried and tested smart products that have stood the test of time and collaborating with sector experts.

By doing so, installers can enable the products they specify to meet customer requirements, optimising security measures and efficiencies while also minimising unnecessary costs for the business on an ongoing basis.

In the security industry, there is no such thing as a one-size-fits-all approach. Each business in every sector has unique requirements and challenges, necessitating tailored security solutions. This is right from concept to completion of a security installation and further evolved for ongoing remote maintenance and monitoring.

Manufacturers must understand this and tailor their offerings accordingly. It needs to be at the core of what we do and it’s why we have tailored our team to different industry sectors as opposed to operating from a regional basis. The aim is to develop extensive knowledge of these sectors, allowing us to provide informed advice and tailor solutions that perform effectively across various types of businesses.

When it comes to product selection, we advise installers to work with a long-standing security partner who can offer comprehensive guidance throughout the business journey.

A trusted partner with a shared vision of “Great Service Delivers” can provide valuable insights into selecting the right products that meet specific security needs. This includes not only initial product selection but also ongoing support and maintenance to ensure continued effectiveness.

The key to successful product selection lies in collaboration and expertise. By working closely with customers and leveraging the knowledge of sector experts, installers can ensure that the security solutions they specify are not only viable but also optimised to deliver long-term value and peace of mind for every individual business.

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SKILLS FOR SECURITY

Ready for the competition? that brings together the UK’s security industry, from April 30th to May 2nd at the National Exhibition Centre (NEC) in Birmingham. The Security Event is the perfect venue for the competition, as it features the latest innovations and trends in security products and services and attracts thousands of visitors from across the country. The competition will take place in a dedicated area within the show, where the competitors will have access to state-of-the-art equipment and tools and where the public can watch them in action and cheer them on.

How can you get involved?

David Scott of Skills What is the Electronic Fire and for Security answers Security competition?

The Electronic Fire and Security competition questions about the WSUK electronic fire and is one of the skill challenges that are part of the WSUK Competition Cycle, a series of security competition: A events that aim to celebrate and promote Showcase of Skills and excellence in vocational education and training.

Innovation The competition tests the abilities of young professionals in the fields of electronic security systems, fire detection and alarm systems, and emergency and security systems. The competitors have to demonstrate their skills in designing, installing, commissioning, and maintaining these systems, as well as their knowledge of the relevant standards and regulations.

Why is it important?

“The Electronic Fire and Security competition is a great way to celebrate the skills and innovation of the electronic fire and security sector and to inspire more young people” 46

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If you are interested in the Electronic Fire and Security competition, there are several ways you can get involved. If you are a young professional or a student in the electronic fire and security sector, you can register to compete in the next WSUK Competition Cycle. You can find more information and the registration form on the WSUK website. If you are an employer, a trainer, or an educator in the sector, you can support the competition by sponsoring, mentoring, or judging the competitors or by providing equipment or materials. You can contact the WSUK team to express your interest and find out how you can help. If you are a general visitor, you can attend the Security Event and watch the competition live or follow the updates and results on the WSUK social media channels.

Who is already involved?

When and where is it happening?

We want to extend our heartfelt gratitude to our current sponsors, CSL, Texecom, and The Security Event, for their generous support and contributions to the Electronic Fire and Security competition. We would also like to thank our supporters, NSI, SSAIB, CQR, Dahua, and Honeywell, for their unwavering commitment and dedication to promoting excellence in the electronic fire and security sector. Their support has been instrumental in making this competition a success and in inspiring the next generation of electronic fire and security engineers.

The Electronic Fire and Security competition is a great way to celebrate the skills and innovation of the electronic fire and security sector and to inspire more young people to join this exciting and rewarding industry. Don’t miss this chance to be part of it!

The Electronic Fire and Security competition is happening at the Security Event, a trade show

For queries regarding the WSUK 2024 competition, email: Worldskills@skillsforsecurity.org.uk

The Electronic Fire and Security competition is important for several reasons. First, it showcases the talent and potential of the next generation of electronic fire and security engineers, who are vital for ensuring the safety and security of people and property in various sectors and settings. Second, it provides an opportunity for the competitors to network with industry experts, employers, and peers and to gain valuable feedback and recognition for their work. Third, it raises awareness and interest in the electronic fire and security sector, which offers rewarding and diverse career paths for young people who are passionate about technology and problem-solving.

www.psimagazine.co.uk

27/03/2024 15:08:10

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1000 Great West Road Brentford, Middlesex TW8 9HH United Kingdom T

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20/03/2024 12:07:44

PSI Magazine Directory QUALITY, RELIABILITY, VISION

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY & LOW VOLTAGE PRODUCTS

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Recognizing installers as the industry backbone, SERAGE provides extensive marketing, technical, and training support. Committed to community-building, we foster collaboration through online forums and workshops.

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Intercom

DNAKE is a leading provider of intercom and home automation solutions, specializes in designing and manufacturing innovative and high-quality intercom and smart home products. From its founding in 2005, DNAKE grew from a small business into a large, globally recognized player providing a wide range of intercom and smart home products, including IP-based intercoms, cloud platform, 2-wire intercoms, wireless doorbells, home control panel, smart sensors, and more. Its global footprint has expanded to over 90 countries and regions, with products being utilized across various sectors to enhance security and convenience in everyday life.

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PSI Magazine Directory TO ADVERTISE HERE CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

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21/03/2024 10:38:05

PSI Magazine Directory WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT

PLACING THE BEST CANDIDATES IN FIRE & SECURITY

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20/03/2024 12:09:15

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