PSI October 2014

PSI Magazine OCTOBER 2014

October 2014 – £4.00

PSI oct14 cover_001_PSI_aug14 29/09/2014 16:53 Page 1

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Professional Security Installer

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Contents p3_000_PSI_sep11 29/09/2014 17:06 Page 2

October 2014 – £4.00

October 2014 www.psimagazine.co.uk

www.psimagazine.co.uk

Professional Security Installer

5 Editorial The current trend for enabling smartphone and tablet access to domestic automation and utilities is moving into security with remote alarm monitoring now possible via a handset, but is it the panacea?

6 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s movers and shakers

12 News Extra A training school to help combat criminal activity by using CCTV has been launched and the founder has ambitious plans

14 News Extra As Gate Safety Week approaches, DHF general manager and secretary Michael Skelding talks to PSI

17 The PSi Interview This month we speak to Steve Riley of Risco Group about the Cloud and winning awards

21 Editor’s Choice The pick of the latest security products available on the market with QR codes for easy access

25 Product tests This month our independent testers look at technology from D-Link and Redvision

No leap of faith The early adopters of wireless security systems were likely disappointed by the technology, but today cable-free products are purported to be as reliable and robust as the wired alternative.

Are we heading for a wireless future?

28 Inside Story Dallmeier has introduced new models to its multifocal sensor technology camera range

CONTACTS

31 Remote controllers ARCs monitor alerts and help to drive down the number of false alarms raised in the UK. Today however, the alarm is only a part of the job….

35 The wireless future

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk

The world is embracing wireless connectivity in many sectors. Are we heading for a cable free future?

DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk

45 Meet the installer

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

We talk to Gerard Cooper of Allcooper to discover what trends he is seeing and what he would do with £25,000

49 Applications An overview of successful case studies and installations

57 Product Focus A selection of the latest equipment for data storage

67 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2014

ADMINISTRATION Tracey Beale Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.beale@proactivpubs.co.uk

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

MANAGING DIRECTOR Mark Quittenton

ISSN: 1360-6476

CHAIRMAN Larry O’Leary

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3

EDIT leader oct14_000_PSI_oct14 29/09/2014 18:05 Page 1

Ricochet® enabled wireless external sounders Designed to surpass expectations, the Premier Elite Odyssey wireless external sounders offer new levels of wireless protection.

Combining Texecom’s widely acclaimed Odyssey design with Ricochet® mesh technology, the most popular external sounders on the market are now available in wireless form.

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• Selectable Comfort LEDs

• 2 to 5 Year Battery Life

• PD6662: 2010, EN50131-4, EN50131-5-3 Grade 2, Class IV

• Compatible with: Premier Elite Panel V2.11 Firmware or above, Premier Elite 8XP-W & 32XP-W V2.0 or above The Premier Elite Odyssey-W products are available as backplates only, with covers available separately. Premier Elite Odyssey covers are interchangeable between wired and wireless versions, allowing the same company screen print to be used across a range of applications.

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EDIT leader oct14_000_PSI_oct14 29/09/2014 18:05 Page 2

www.psimagazine.co.uk

Odyssey Wireless Series:

Premier Elite Odyssey 1-W

EDITORIAL

Remote control Our acceptance of all things connected and expectation of a signal wherever we are has led to a change in the way we communicate and the way in which the security industry is moving like a bit of nostalgia as much as the next man but were things really better in the old days? I remember while going on a family holiday in the 70s we had to turn the Morris Minor around because my Dad couldn’t recall whether or not he’d locked the back door. That did not sit well with us as it was only extending the journey to Rhyl Sun City even longer. Another time my parents forgot to cancel the milk, so to avoid returning home to six pints of milk on the doorstep my Dad had to drive back home from the holiday site. Not that he would have minded because at least it gave him some peace and quiet.

Fast forward to 2014 and what do we have? A network connected lifestyle that allows us to check on home security remotely and to call up anyone in our Contacts list (or find their number on the web) which means that we can be anywhere in the world (even in Rhyl) and be in control. What’s more, we EXPECT that wherever we go there will be wi-fi or mobile data availability.

This connectivity has led to some changes in the intruder alarm industry over recent years. Now with the ‘always online’ capability we carry around in our pockets the alarm industry has tapped into this giving us real time access to our domestic and business security systems. Previously this type of remote access was only available via the services of an alarm monitoring centre (ARC) but now is in the hands of Joe Public.

Let’s not be too over the top with it though and users be warned, the remote access you can get using the latest alarm equipment should not be seen as a replacement for the services of an ARC. As one cynic said to me; “If you’re using your phone to look at video of your house being burgled how do you phone the police at the same time and will they give it the same response as a call from an ARC?” The remote access possibilities of modern systems is a value-added service that installers can offer on top of the fitting/maintenance, it is not meant to make them cancel their ARC services.

One concern for the ARC and for the security industry is the arrival of new companies into this sector. We have already seen British Gas offering remote control of your hot water system via a smartphone (who hasn’t wanted to turn up a radiator at home while we were down the pub??) and there are many building management systems coming to the market that include control of security systems. Line this up next to the fact that recently a load of celebrities showed us exactly how NOT to use iCloud and there are potential security issues if a non-security minded person sets it all up.

There are some dangers ahead for people who jump on the remote access bandwagon if they do not educate their customers properly. It’s like online banking, inherently it’s safe, but the customers can easily screw up the system. It’s not as if we have to go back to the days of driving home to cancel the milk to avoid security problems, but a little care and attention is needed when giving remote access capabilities out to customers.

And the good old days? Nostalgia isn’t as good as it used to be.

I

Premier Elite Odyssey 2-W

Premier Elite Odyssey 3-W

Premier Elite Odyssey 4-W

Premier Elite Odyssey 5-W

www.texe.com Sales: 01706 220460

Andy Clutton EDITOR 5

EDIT news oct14_PSI_oct14 29/09/2014 18:12 Page 2

INDUSTRY NEWS

INDUSTRY NEWS Irish transfer for intruder detection business In brief Paxton has announced the integration of its networked access control system, Net2, with Avigilon Control Center (ACC) video management software. The integration will enable users to manage building security through a unified security centre.

IDIS and Security Supplies have signed a strategic partnership that sees the distributor offering IDIS DirectIP™, the PSI Premier award-winning, full-HD surveillance solution, through its network of branches in the UK.

Security Products from Siemens has announced the completion of a process that has seen the transfer of its intruder detection business to Clonshaugh, Ireland. The move will strengthen its existing presence in the country in having its research and development, product management and customer service activities all centrally located. Previously, the detection side of the operation was located in Switzerland, while the Irish operation handled the intruder panels. However, in order to facilitate greater cohesiveness and maximise the use of existing knowledge and skills, a migration programme was initiated in early 2014.

With the integration of all the various skills and activities now completed, Peter Hawksworth, the company’s CEO, is confident that Security Products from Siemens is in a better position than ever to meet the demands of the diverse markets across Europe. He says:

Peter Hawksworth and Phil Carroll of Siemens Security Products

“The consolidation of our intruder detection operation will benefit all stakeholders and increase our effectiveness and efficiency both internally and externally. It is a move that makes perfect sense and we are delighted to be in a position where we can experience all the business benefits that being located in Ireland brings.”

@ECAlive

/ECAlive

Electrical Contractors’ Association

EDIT news oct14_PSI_oct14 29/09/2014 18:12 Page 3

TDSi reveals 2014 Partner Award winners TDSi has announced the winners of its 2014 Partner Awards with Sovereign Fire and Security winning UK Platinum Partner of the Year and Siel Invest in Romania has been named as Export Partner of the Year.

John Davies, Managing Director of TDSi commented: “We are delighted to honour Sovereign Fire and Security and Siel Invest in this year’s awards.

We recognise the importance of our partners as the key link to our end users and take our products and services directly to the market. Both Sovereign Fire and Security and Siel Invest have excelled in their categories and have demonstrated excellence in planning and installation of projects that have enhanced customers’ security and offered superb value for money.”

Upon receiving the award, Marek Jakubczyk, Managing Director of Sovereign Fire and Security commented, “We are proud

to have been honoured in this year’s TDSi partner awards, especially in the coveted UK Platinum Partner of the Year category. We look forward to our continued partnership and working closely with TDSi.”

UK Platinum Partner of the Year winner, Sovereign Fire and Security, being presented the award by TDSi MD John Davies

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EDIT news oct14_PSI_oct14 29/09/2014 18:13 Page 5

THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L D U A L C O M

The interview that gets the facts from the top This month Simon Banks talks to James Kelly, Chief Executive of the British Security Industry Association (BSIA), the trade association for the private security industry in the UK. What key values can be sought from BSIA membership?

BSIA membership is all about providing our industry with a representative voice to the stakeholders that matter, which can range from police and Parliamentarians to industry customers and overseas buyers.

Representing the interests of our industry in the development of British, European and International standards is also a key function of the BSIA, and membership of our Association enables organisations to make a real impact on the future of our industry – while remaining one step ahead of the competition – through influencing Codes of Practice, legislation and regulation.

Positioning our members for new business opportunities is important for the BSIA, and we work hard to promote the BSIA logo as a hallmark of quality recognised by buyers and specifiers around the world. Expanding our members’ reach into overseas markets is an important part of this, and we provide support through our Export Council, a dedicated forum for international working relationships to be forged and cultivated.

In addition to these core benefits, there are a range of added value benefits, including discounts on products and business services and a great deal of advice and guidance.

How important is it to have a common suite of European standards as opposed to documents?

The BSIA actively supports the need for a common framework of standards as opposed to individual Codes of Practice and organisational documents, which may only serve a select or specific market sector. The European Commission is supportive of harmonisation across Europe and this is very relevant to the security sector. Good examples of these are the EN 50131 suite of Intruder & Hold-up alarm standards and, more recently, the emergence of the international CCTV standards, which are being published in the UK as we speak.

Having harmonised standards allows a common benchmark for manufacturers and service providers to develop and deliver their services to their customers not only in the UK but further afield into Europe and other markets.

Do you think that solid standards encourage professionalism and discourage cowboys?

Yes – As part of the standards-setting process, contributions from reputable organisations like the BSIA provide valuable input based on the experience and expertise of our members to ensure they deliver a

usable standard. Through its public affairs activities, the BSIA actively lobbies Government and influential stakeholders to raise awareness and promote standards to ensure that, wherever possible, the private security industry is not disadvantaged by the unregulated market.

How can Security Installers benefit from membership?

The BSIA is proud to have dedicated and experienced staff who are tuned in to the needs of installers, especially in their understanding of the complex standards environment. We are able to provide guidance on technical matters and get this message out through tailored events and targeted marketing campaigns.

We have a dedicated section of membership for installers, which provides strategic and technical direction to ensure members maximise their return on investment of membership.

What future steps are being taken to increase the appeal of a trade body?

Our industry has been impacted by a number of regulatory and legislative changes in recent years, most notably the development and implementation of a new regulatory regime for the guarding sector and the publication of the Surveillance Camera Code of Practice in the CCTV arena, each of which have seen high levels of input from the BSIA. Both of these examples have demonstrated the crucial role played by an active trade association in providing an independent industry voice.

With future changes expected – on these issues and more – the work of the BSIA to influence the future industry landscape to the benefit of its members, and the industry as a whole, will continue to demonstrate the true value of BSIA membership.

Providing a valuable link between security providers and their customers also looks set to enhance the appeal of BSIA membership in the coming year, as the Association continues to develop a dedicated section of membership for buyers and industry stakeholders. Providing a forum where members and customers can come together to exchange best practice will ultimately enable the industry to better serve the needs of buyers, with the BSIA remaining at the heart of this closer collaboration.

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EDIT news extra 1 oct14_PSI_oct14 29/09/2014 18:09 Page 1

NEWS EXTRA

Train without the strain!

U

Umar Haq

A training school to help other businesses combat criminal activity by using CCTV has been launched and the founder has ambitious plans to turnover £250,000 and create five jobs within the next six months.

“I know one training school that teaches students how to use an oscilloscope. I can’t remember the last time I saw an engineer with a scope on their van!”

12

mar Haq, who has over 15 years’ experience working with CCTV, has set up Learn CCTV in response to demand from engineers, electricians, builders and those already in the industry to be trained in how CCTV works and how to correctly install it.

Umar estimates that up to 30 per cent of UK systems are incorrectly configured or not operating to their true potential for evidential purposes or to maximise security stating that one of the main issues he sees concerns the citing of DVRs: “Too often, they are not in locked cabinets,” he says.

“Instead they are merely sat on a desk where anyone could easily just pull the power cable out to stop recording. The installers would miss out a key element which is the lock box.

“Secondly, I always see the recording resolution and fps setup incorrectly. Sometimes engineers just take it out of the box and begin recording and feel that the default setup is suitable, when in fact each installation is completely different.”

Umar continues: “Another error I frequently see is installers trying to cut costs by using cheaper cable. Instead of using solid copper RG59, they would save themselves a few pounds by using a cheaper copper coated steel RG59 cable. The list is endless of the number of sites I have been to where I could turn around and say to the client “the person who installed this hadn’t been trained properly”. It is these simple mistakes and errors that we want to teach engineers so they don’t have to spend longer than needed on an installation.”

In his experience, Umar believes that often the problem isn’t with the installation of the cameras themselves – it is more of a problem with the CCTV system as a whole as generally, cameras are straightforward to install and focus. It’s when it comes to the setup of the DVR that issues arise.

“Many installers do not know which Fps should be set and which resolution,” he says.

“They aren’t sure about the right situations in which to use motion detection. Many also don’t know how many days of recording are required and whether that element is being set correctly.

It’s when it comes to PTZ dome cameras that we tend to see the issue with sporadic control and engineers can’t understand what is causing it because they haven’t had the right training from

a training provider like us.”

Learn CCTV offers basic through to advanced training to help those who already work in the CCTV industry to enhance their knowledge in order to increase the protection security cameras offer. The business also works with those who want to develop a new skill set so they can offer an extra service to their customers.

“I know there are many providers out there, but too many use uninspiring Power Point presentations and fail to effectively communicate with the students,” explains Umar. “I even know one training school that teaches students how to use an oscilloscope. I can’t remember the last time I saw an engineer with a scope on their van, let alone the need to use it! We go to great lengths to make our lessons simple and engaging, and we also travel the country to bring the training directly to students – saving them the time and expense of travel. This helps set us apart from our competitors.”

The goal for Learn CCTV is not to overcomplicate things; to simply teach the skills students need to do the job rather than try to get them trained to a specific qualification standard.

“We will be providing in-house certificates to students to show they have completed a training course, but this is another element we want to keep simple,” Says Umar. “What value does an official qualification within the CCTV sector as an engineer actually hold? Experience in the field is worth 100 times more than a certificate achieved in a classroom. What we aim to do is pass our experience from the field straight to the students rather than going through endless booklets of information which will never be used in the ‘real world’.”

For people who have never installed CCTV previously, it is expected that the main interest will primarily be on analogue, but for the majority of students, Umar expects the interest will be in the switch to IP along with HD-SDI, HD cvi and AHD. With cloud storage now available on certain IP cameras this is another topic the school will be training on.

“New technology is developing so quickly, so we work hard to stay one step ahead to ensure those who train with us are fully equipped with the skills they need to work in the industry,” concludes Umar.

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EDIT news extra 2 oct14_PSI_oct14 29/09/2014 18:10 Page 1

NEWS EXTRA

Installations that kill

n 2010 two tragic accidents, completely unrelated, occurred within days of each other involving small children and automated gates. Semelia Campbell and Karolina Golabek were both killed in electric gate accidents on June 28 and July 3. The Door & Hardware Federation (DHF), which represents manufacturers of industrial and commercial doors and shutters, garage doors and building hardware, set up its Powered Gate Group on behalf of the UK gate automation industry. It immediately became clear that although there were formal standards in place, specifically governing the safe operation of powered gates, there was little knowledge of them, particularly amongst installers.

“The result was the shocking realisation that an estimated two thirds of installed gates did not meet current safety standards and were therefore potentially unsafe,” recalls Michael Skelding of the DHF. “It was up to the industry itself to raise standards of powered gate safety.

The DHF Powered Gate Group grew rapidly and now numbers more than 75 member companies comprising the UK manufacturers, suppliers, installers and maintainers of powered automatic gates and gate automation equipment.”

To put the problem in simple terms, a powered gate only poses a safety risk if it is incorrectly installed and/or not regularly maintained. Adherence to the DHF Guide to Powered Gate Safety, installation by trained installers and regular maintenance by skilled personnel will ensure that any powered gate is safe to use.

“Specifiers and customers should look for certain key features that will assure them the gate is safe,” says Michael. “The installer must supply a Declaration of Conformity with every new gate installation and a CE mark should be affixed to the gate. All automatic gates should be protected by touch sensitive control devices - typically active rubber safety edges or intelligent drive units - that will ensure the gate retracts if it encounters an obstacle.”

There should also be light beams across the entrance as a backup measure. Light beams should never be the sole protection measure unless they form multi beam curtaining that prevents all possible access to the moving gate.

The hinge area of the gate should be protected by flexible guards or rubber safety edges, or have constant gap hinges. Getting a foot trapped under the gate can be prevented by either rubber safety edges, or a 120 mm safety clearance, or be flush with the ground so

I

As Gate Safety Week approaches, the Door & Hardware Federation’s general manager and secretary Michael Skelding talks to PSI

“To put the problem in simple terms, a powered gate only poses a safety risk if it is incorrectly installed and/or not regularly maintained” 14

that a child’s foot cannot fit under the gate.

Where a gate creates a shearing hazard as it passes a fixed support element, wall or fence which is very comment with a sliding gate there should be rubber safety edges or fencing to prevent access to the dangerous movement.

So what can installers do to ensure that they are fitting safe systems? Most importantly, abide by the DHF Guide to Powered Gate Safety.

Installers can also become a member of the DHF Powered Gate Group. This gives the installer access to a wealth of technical support and advice.

“A condition of membership of the DHF Powered Gate Group is that it must send its installers onto the DHF diploma training course,” explains Michael Skelding. “This covers all aspects of gate safety from initial risk assessment through to force testing. It is becoming compulsory for all DHF members who supply and install powered gates or powered gate equipment to put their personnel through the scheme. More than 120 automated gate installers have successfully completed training.

By the end of this year the number of installers to have successfully completed the powered gate safety diploma course will have doubled to 240.”

Gate Safety Week October 13th – 19th is designated Gate Safety Week and is to promote the message that a properly installed and maintained gate is perfectly safe to use. But poor installation and lack of maintenance could compromise safety with serious consequences The HSE Inspector who led the investigation into the tragic death of a child in a South Wales automated gate accident, Stuart Charles, will be the keynote speaker at the Gate Safety Week event at Fencex 2014 at Stoneleigh Exhibition Park, near Coventry, on Wednesday October 15th.

“The campaign will run for as long as it takes to make safety the premier watchword of the powered gate industry,” concludes Michael Skelding. We encourage all installers who fit or specify such equipment to get involved.

FURTHER INFORMATION: The DHF Guide to Powered Gate Safety can be downloaded from www.dhfonline.org.uk For more information on Gate Safety Week visit: www.gatesafetyweek.org.uk

www.psimagazine.co.uk

Project1_Layout 1 29/09/2014 20:58 Page 1

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EDIT interview psi oct14_PSI_oct14 29/09/2014 18:04 Page 1

INTERVIEW

This month we catch up with Steve Riley, the Commercial Director UK & Eire for RISCO Group to talk about trends and an award-winning year… teve Riley joined RISCO in 2013 from BT where he was the Head of Fire & Security Sales for Redcare. He had previously been a Strategic Account Director for BT and a Sales Manager for ADT Fire & Security. Since taking over the responsibility for the sales and marketing at Risco, Steve has overseen the launch of a number of new products and sales initiatives. We spoke to him in-between meetings to find out about his thoughts on the security market and the importance of keeping installers well supported and trained.

S

How have the last twelve months been for you?

The last twelve months have been really exciting for us. We launched a number of new products culminating in one of them, LightSYS™2, winning a PSI Premier Award. We created a new sales and marketing team with a renewed focus to engage with our main channel to market, the security installers. They have taken to our products very well, especially LightSYS™2 as winning the award demonstrated. I think it is also serving in our favour in that installers are starting to see RISCO as pioneers as technology as well as ‘friends’ in comparison to other companies that may be invading their market place.

Many people feel that the financial tide is turning. Are you seeing projects now being taken out of mothballs?

We are certainly seeing a lot more enquiries coming through, but whether this is because projects are being taken out of mothballs or new capital is being made available, it’s tricky to say.

We are seeing some projects that had been put on the back burner coming back to life though.

The message we are getting from installers is that there is work out there but that sometimes a change in strategy is required to seal the contract. We are now dealing with a lot of companies that are trying alternative strategies to generate business in addition to their traditional revenues - the residential market in particular is benefiting from clever sales and marketing strategies. One thing is for sure, we

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WINNING WAYS are seeing a significant improvement in business, we can’t be sure if it’s down to a revitalised market or whether we are taking market share, or a bit of both.

Are there any trends in the enquiries from installers?

There are a range of topics that installers want to talk about, but they are always keen to discuss ways in which they can be more efficient, improve their margin and increase their recurring revenue. The popularity of wireless technology continues to grow as people are always trying to reduce and maintain cost of labour and installations; a cable-free installation saves time as well as money so enables an installer to be much more efficient with his on-site planning. The increase in BUS detection systems has allowed installers to try to find cleverer ways to generate more business or compete more aggressively and keep costs down for the end user. I would say that with a lot of enquires these days we try to demonstrate ways we can help installers be more commercially and economically viable, it seems to be helping us secure the business.

How long do you think it will be before video verification is a requirement for UK emergency services?

There are a number of reasons why video verification is important for the security industry. Firstly, of course, it removes the problem of false alarms which can end up causing headaches for all parties involved, especially in a time when the emergency services are under financial strain. Insurance companies and the public purse could all benefit from combining video verification with security not to mention the end user. In addition while the police are attending a false alarm they could well be making themselves unavailable for a real emergency – fortunately this type of incident is on the decline due to a number of initiatives, one of which is the use of cameras to confirm events. Ultimately, I do think that visual verification should become a requirement in the UK before a callout but the relevant bodies need to accept this quickly, otherwise they could be putting the industry at risk of other, more forward thinking sectors eating our lunch.

Steve Riley of RISCO Group

“We are now dealing with a lot of companies that are trying alternative strategies to generate business in addition to their traditional revenues ” 17

EDIT interview psi oct14_PSI_oct14 29/09/2014 18:04 Page 2

INTERVIEW

(continued from previous page)

Earlier this year Steve picked up a PSI Premier Award from exfootballer Paul Merson (left)

“The recent episode with iCloud accounts being hacked does not help with the general opinion about Cloud systems being easy to compromise” 18

Some of your technology utilises the Cloud. Do you feel that there is still a fear factor about using the Cloud in security applications?

We do come across reluctance on the part of some people and it is understandable. The Cloud is used as a broad term too often by everyone and often we’re not even talking about true Cloud Enterprise Systems. With any technology like this there are always security concerns and the recent episode with iCloud accounts being hacked does not help with the general opinion about Cloud Systems being easy to compromise. Just like any other technology people need to be savvy about what they are doing and make sure that they have all of the suitable security measures in place.

Unfortunately now, because a handful of celebrities couldn’t choose proper passwords, the public feeling is that iCloud has a problem, when it doesn’t. It is the responsibility of manufacturers like ourselves to give installers and end users the reassurance they need that the Cloud is secure. To be honest, I’m sure there are products out there that aren’t secure and people need to make sure they check this properly before they buy. If, like RISCO Cloud it is set up securely the benefits of having it far outweigh the risk. It might be fair to say that we are now at the stage with the Cloud as we were with IP security a decade ago, when people were concerned about systems that were not ‘closed’ being accessed by unauthorised persons. If the Cloud is installed and used properly there are no security risks.

How much work do you put into training installers? What types of questions commonly come up?

We get a lot of feedback from installers which we use to help develop our product and services of today and tomorrow. We also use the feedback to develop training courses to fill knowledge gaps. We have a service called RISCO University through which we train installers either at our headquarters or at their own premises on a range of subjects and technologies. In general we find that installers want to understand how best to technology deploy the technology, rather than focusing too heavily on technical side of things as you don’t need to be a rocket scientist to install a lot of security products. I think that the installers we work with are, in the main extremely competent;

they know how to fit our systems and how to get the best out of them. Where we can add value is by suggesting wider applications for our systems, how they can market themselves better and generate additional recurring revenue. As a company we have pioneered the use of smartphones, tablets etc. and so we can help installers grow and protect recurring revenues better than most in the market. We are all learning about the way in which the modern world is moving and the adoption of IP in the security sector has opened up a host of doors for the security installer. Conversely, the advancement of IT systems, home automation and building management is changing the intruder market and we are seeing the likes of Google and British Gas offering products that work alongside alarm systems for the residential market. My advice to installers is to keep on top of these developments or the turning tide might leave you behind.

So is this how you see the future of the security industry?

There will certainly be more interoperability and co-operation between security systems. We are already seeing a lot more integration between security technology and other home systems with the development of the internet of things.

We live in a much more connected world and security will have to fall into that. Just look at the number of things you can do with your mobile phone today compared to five or ten years ago; the market for apps and remote management is not slowing down. These applications put more power in the hands of the end user and offer real opportunities for the security installer. Live video streaming and smartphone apps are only going to become more popular they increase recurring revenue for installers. The next generation is very much about connectivity and the ‘can’t wait, won’t wait’ culture which is why I fully expect this area to grow very quickly. Another growth area will be the use of security systems for non-security purposes which is more good news for installers. For a number of years we have seen the use of footfall monitoring in retail premises for example. We’re in a time where it’s important that the installer widens their offering because as more value added analytics and features come to market non-security applications will only become more important for installers.

www.psimagazine.co.uk

Project1_Layout 1 29/09/2014 20:59 Page 1

Memories. iFly Singapore, the world’s largest indoor skydiving simulator,

uses Milestone XProtect® Enterprise surveillance software to monitor park grounds and give visitors a lasting memory. Flying at speeds of up to 186 miles per hour, the software records each skydiver’s flight and information using Radio Frequency Identification (RFID). After their flight, a video souvenir helps visitors relive all of the adrenaline-fueled moments. Proving again that XProtect is more than security.

More than security

Milestone XProtect® is the world’s leading IP video surveillance management software and is reliable, future proof and easy to use. It supports the widest choice in cameras and seamlessly integrates with business and security solutions such as RFID. Which means your possibilities are unlimited and you can keep your security options open.

Milestone is hosting introduction days for new partners in the UK and Ireland. Visit our website to sign up! www.milestonesys.com

Milestone Systems UK Tel: + 44 (0) 1332 869380

dycon psi oct_Layout 1 30/09/2014 11:17 Page 1

D23X6 SERIES Radio Signal Analysers Designed and manufactured in the UK

•

Find the optimum antenna/device installation location

•

Detect and measure local 3G and GSM base stations

•

Lock to any network by inserting their SIM card

•

Detect all available networks by not inserting a SIM card

•

Detect and notify the operator of the presence of white noise jamming when it occurs (subject to signal strength)

•

D2386-r model is a Quad-band GSM analyser, including the EU-wide GSM-r frequency band for railway applications

For more information call:

+44 (0) 1443 471 060 info@dyconsecurity.com www.dyconsecurity.com

Dycon POWER SOLUTIONS

EDIT ed choice oct14_000_PSI_oct14 29/09/2014 17:19 Page 2

EDITOR’S CHOICE

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities.

Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

ATEX approved camera for explosive atmospheres The Security Buying Group, UK agent for Grundig and Aimetis VMS distributor, has launched an ATEX-approved, explosion-proof, fixed camera solution using a Grundig vandal-resistant dome camera chassis.

“ATEX certification is a compulsory requirement for CCTV equipment operating in potentially explosive atmospheres,” explained Paul Scott, technical manager at Security Buying Group. “The ATEX rating is defined by the EU directive 94/9/EC. The explosive atmospheres may arise from a mixture of air and flammable materials such as gases, vapours, mists and dusts. The CCTV equipment is categorised by the severity of explosive atmospheres it can withstand. We have introduced this product range to support our work in oil, petrochemical, and off-shore markets.”

The OCULAR F fixed camera is ATEX EExde IIC T6 approved and is made from 316L stainless steel. This means it is explosion-proof, with a flameproof safety rating. It has a gas group rating for surface use (not underground) and is categorised as gas group C, for safe use with the most easily ignited gases, mists, vapours and dusts, such as hydrogen and acetylene. Its temperature classification is up to 85°C. www.securitybuyinggroup.co.uk

Management system to combat false alarms AlarmCalm from Advanced provides control over alarm verification periods and investigation delays to outputs. It allows a site to be divided into false alarm management zones called Building Areas (up to 200 per panel or 40,000 per network).

These are virtual areas that can be independent of fire zones and can share grouped, or have individual, false alarm management settings. There is no limit to the number of points in a Building Area and every device in the area can be configured precisely. Verification settings for a site can be applied quickly by assigning all common areas of a building with group settings, while allowing specific areas to have individual settings. Verification can be set to on or off, with different settings for day/night operation. Heat, smoke, multisensors and other inputs (call points or any input modules) can be used as verification inputs and set by device type or individually per point.

Once a signal is detected AlarmCalm starts a programmable ‘stage one’ verification time. At the end of this time if the signal is still present the system will go into full alarm. During this time the signal can be confirmed by mode or sensitivity change, for example an optical heat detector switching to heat to verify the signal, or by coincidence detection. Verification can occur simultaneously in multiple areas and users can set the maximum number of Building Areas in verification at any one time before a full fire condition is indicated. alarmcalm.advancedco.com

1280H technology captures and records 1000 TV lines Samsung Techwin’s Beyond 1280H series of 1000 TV lines analogue cameras are equipped as standard with features which it believes until now, users might have only expected to see built into IP network cameras. The company has also introduced 4, 8 and 16 channel Beyond DVRs which can simultaneously record the 1000 TV lines images in real time across all their channels.

Many of the new models feature Wide Dynamic Range which, with performance greater than 120dB, can produce images in scenes that simultaneously contain very bright and very dark areas. They are also equipped with SSNR IV, Samsung Techwin’s noise reduction technology, to deliver images in night time conditions without any smear or “ghosting”. Other key features include various forms of video analytics, and defog which can improve the clarity of images captured in poor weather conditions such as rain, smoke or fog.

In addition to the Beyond 4 channel SRD-476D, 8 channel SRD-876D and 16 channel SRD-1676D, which can all record 1000 TV lines images in real time across all of their channels, Samsung Techwin has also introduced the 16 channel SRD1656D, which has the ability to record in real time, CIF quality images captured by connected cameras. De-Interlace support on each channel ensures sharp, accurate display of still images. www.samsungsecurity.com

www.psimagazine.co.uk

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EDIT ed choice oct14_000_PSI_oct14 29/09/2014 17:20 Page 3

EDITOR’S CHOICE

Cameras and NVRs offer easy IP installation Colour-coded status for access control system Videx has launched an access control range of stand-alone or networked keypads, proximity readers and exit switches which are available in six different colours to match surroundings and different types of buildings, both public and private.

A key feature of the range is the multi-colour rectangular status LED. The proximity reader’s change colour depending on whether the user’s key fob is active (yellow), accepted (green) or denied (red). The exit switch within the range is touch sensitive and also has the multi-colour notification - whether the door is closed (red) or open (green). It has a clear visual status indicator with ‘EXIT’ engraved in large letters making it easy to locate and operate, even from a distance.

The range is compliant with the Disability Discrimination aspects of The Equality Act 2010 and the large rectangular status LEDs are designed to overcome the difficulty people may have in locating exit buttons when leaving a building. The compact size and choice of colours also allow installations to be custom-made to match the look and feel of that particular building, whatever the required specification. www.videx-security.co

COP Security has announced the release of Nexus, a new range of IP cameras and NVRs, which offer products suitable for easy installation by those familiar with IP and those new to the technology.

Offering Power over Ethernet (PoE), up to 3 Megapixel digital imaging and large storage capability, the Nexus IP camera range delivers installation flexibility with true ‘Plug and Play’ connectivity.

The cameras offer a 1.3 or 3 megapixel options and a range of lens sizes, including motorised versions controlled via an NVR. The entire range is also equipped with day/night imaging with IR cut, digital WDR and IP66 weatherproof housing. Higher specification Nexus IP cameras include features such as alarms, microphone input and micro SD card support to afford direct backup in the event that a network becomes unstable.

Alongside the range of static IP cameras, COP has also introduced two new Nexus IP IR PTZ domes. Both PTZ domes feature 2 megapixel capabilities and offer a 20x optical zoom lens (+16x digital). They also come as standard with IR LED illuminators capable of reaching up to 150m at full power, whilst the top of the range dome also offers an auto tracking feature and wiper. www.cop-eu.com

Sensor allows production of smaller wireless devices Honeywell has introduced a new device that allows manufacturers of fire and security detection technologies to design smaller, less obtrusive wireless-based products without sacrificing reliability or performance. The new Anisotropic Magnetoresistive (AMR) Sensor ICs, Nanopower Series are reported to have higher sensitivity and more reliability than “traditional” sensors, yet consume less energy. They are also smaller and therefore allow greater flexibility in design at a lower cost, says the company.

Typical product applications include smoke detectors and door/window alarms. In the case of the latter, the sensor will immediately send a signal to a wireless module that transmits that signal to a central control unit for processing as soon as a door or window is opened, removing the magnet out of the sensor detection range. On smoke detectors, the sensor is used as an alarm test switch where an external magnet is brought in the detection range of the sensor to check correct operation.

Smaller, more durable and reliable than reed switches, at the same sensitivity and essentially the same cost, Honeywell says that the new AMR Sensor ICs, Nanopower Series are ideal for battery powered applications where previously only reed switches could be used due to very low power requirements and large air gap needs. sensing.honeywell.com/nanopower 22

www.psimagazine.co.uk

EDIT ed choice oct14_000_PSI_oct14 29/09/2014 17:21 Page 4

Outdoor camera range is extended with IR bullet Sony has announced the latest edition to its outdoor camera range with the launch of the SNC-VB632D Full HD infrared bullet camera.

The SNC-VB632D employs the newly-adopted Dual Light system with infrared (IR) illuminator and white LED, working as a deterrent and allowing for clear visibility under dark conditions in either black and white or colour.

The SNC-VB632D supports illumination during the night-time up to a wide range of 30 metres in black and white, with a minimum illumination of 0 lux (0.1 lux for colour) at 50 IRE. When an object approaches, the integrated video motion detection activates the white LED automatically, enabling colour mode, illuminating objects up to 5 metres away for clear identification in full colour.

The IP camera also features IPELA ENGINE EX, which combines Sony’s signal processing and video analytics technologies resulting in features such as View-DR technology, enabling a wide dynamic range under high-contrast/backlight conditions up to 90dB in Full HD and Enhanced DEPA Advanced, providing video image analytics such as face detection along with a frame rate of 60fps for a smoother and less blurry viewing experience. www.sony.co.uk

Wireless video verification panel launched RSI Video Technologies has announced the launch of a new panel, the W panel, which will be showcased at Security Essen in September. The panel is a wireless alarm system with the capability of verifying an intrusion with videos and sending it through cellular, Ethernet or WLAN. It is designed to protect persons and goods in residential and small business applications where the location of the panel has Ethernet, WLAN or GSM connection.

The W panel is a modular system composed with options like a Wi-Fi, a wired siren and an input/output module. The W panel, along with all Videofied devices uses patented S2View - Spread Spectrum, Videofied, Interactive, AES Encrypted Wireless technology, providing optimum signal integrity and security. Bidirectional RF communication between all system devices and the system control panel assure signal reliability. Integrated antennas eliminate protruding wires or heavy rods to install and unsightly to consumers, and if damaged could lead to potential system communication problems.

The panel supervises every device (excluding the remote keyfob) to monitor current open/close state, tamper condition, serial number, date of manufacture, firmware revision, and battery status. It features colour video verification, with a bidirectional radio range in 868 MHz European operating frequency. The W panel conforms to EN50131 and NFA2P certifications. www.videofied.com

www.psimagazine.co.uk

Project1_Layout 1 26/08/2014 12:32 Page 1

Net2 Entry Simple Door Entry from Paxton - Now Even Smarter

The simplest door entry system on the market, now offers updated interface for improved user-experience •

NEW icons and images provide a more intuitive system

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NEW adjustable ring volume on panel

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NEW improved video voicemail functionality

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NEW demo mode - explore the system prior to installation

•

NEW additional SIP backup server if primary server fails

•

Just 3 components, simply plug together

•

Units auto detect for straightforward installation

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Easy plug and play expansion for large systems

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Intruder alarm and secondary camera integration for ultimate convenience

•

Full colour video camera – low light sensitivity for day/night use

Contact us today to find out more.

01273 811011

www.paxton.co.uk

support@paxton.co.uk

EDIT test both oct14_000_PSI_oct13 29/09/2014 18:28 Page 2

PRODUCT TEST

he X series Redvision RVX40-IRWL-W PTZ is a fully functional colour/mono analogue PTZ dome camera with a 40x optical zoom. X series cameras are available with a number of options for zoom, mountings and lighting. The unit evaluated was supplied for upright mounting with a sun visor, wiper and dual light illumination (IR and white).

X series cameras are normally supplied as a dome camera but removal of the top cover allows them to be inverted for mounting in the upright position for use a ball type PTZ. The camera is powered from a 24VDC PSU supplied separately.

Both camera and PSU carry an IP67 environmental rating.

Connection between PSU and camera is via a composite cable available in standard lengths of 4m and 10m depending on the mounting option chosen (customised lengths available to order). These cables are supplied pre-terminated with a plug at one end for direct connection to the camera.

Redvision manufactures a range of brackets and accessories in black or light grey finish, to suit all mounting options.

The evaluation unit was supplied pre-configured for upright mounting with a pedestal bracket.

Assembly of the camera head onto the bracket is quick and simple. The mounting is accessed via removal of the cover plate (two allen screws) to reveal a slotted mounting plate. Having unscrewed the lock nut fully, the camera head is simply slid onto the mounting plate (in the correct orientation) and the lock nut hand tightened. The process is so easy it’s disconcerting but in actual fact, the camera locks into place to produce a very strong rigid assembly. Cable entry to the camera is either via the opening in the base of the bracket or the side entry gland.

As supplied the mounting arms for the camera ball itself are in the upright position. These may be canted forward allowing the camera to look directly downwards by removing the mounting arm trims, loosening the allen screws (one turn), rocking the ball forward and retightening. Spare self-adhesive trims are provided with the unit. Note that the relevant camera orientation needs to be selected within the camera set-up menu to ensure correct operation.

Connection of the camera to the PSU is straightforward and clearly detailed on the accompanying installation instructions. Our evaluation unit was a basic power supply but variants are available with wired and wireless alarm inputs/outputs.

Protocol, baud rate, real time clock and camera address are selected via dip switches from the back of the camera ball after removing a large weather sealed screw cap. Several telemetry protocols are provided onboard including BBV (422 and coax), Pelco (D and P), Bosch (Forward Vision), Dennard and Vista. During testing we used both the BBV coax and Pelco D.

T

www.psimagazine.co.uk

PRODUCT TEST The Redvision RVX40-IRWL-W PTZ Dome Camera

The User Manual (downloaded from the Redvision website) provides clear detailed instructions on both installation and configuration of the camera. The on-screen menu is easy to navigate and provides considerable flexibility in camera configuration. The unit has 100 configurable presets, eight tours and 24 programmable privacy masks. The real time clock enables tours and alarm setting to be scheduled.

The camera module is a ¼ inch CCD comprising 570,000 pixels to provide 670TVL with a 40x optical and 12x digital zoom. The module is located behind a flat toughened glass window allowing an optional wiper to be fitted. The camera mechanism provides pan and tilt speeds of up to 200°/sec and 100°/sec respectively.

The dual lighting option fitted to the evaluation unit provides illumination to a claimed 100m although we were unable to test at this distance.

There are however night time video clips available on the manufacturer’s website demonstrating lighting performance. The lighting is configurable and toggling between IR and white light may be by via alarm, preset or manual override (the camera switches to colour when white light is enabled).

Summarising, the Redvision X series provides a rugged PTZ dome/ball camera solution of quality build and good performance; well suited to harsh environment applications. An IP full HD version is also available and we look forward to trying one out.

9.0 out of 10 OUT OF THE BOX Packaging Leads Installation Manual Installation CD Peripherals Size (W x H) Weight Construction Mounting Overall Appearance Comments

Connection of the camera to the PSU is straight-forward and clearly detailed on the accompanying installation instructions

Suitably packaged 4m lead for camera to PSU/telemetry connections supplied Installation guides supplied for pedestal bracket and PSU only Not Applicable Pedestal bracket (RV-PED), sun visor (RV-VISOR), Xseries power supply (RVX-PSU) 282mm x 310mm (excluding pedestal bracket) 5.8kg Die cast aluminium / flat toughened glass window Various mounting options available Good • Simple setup • IP67 • IR and white light • Multiple telemetry protocols on-board • IP version (HD) available

25

EDIT test both oct14_000_PSI_oct13 29/09/2014 18:28 Page 3

PRODUCT TEST

PRODUCT TEST D-Link DCS-6315 Network Mini Dome

The DCS-6315 is a 1.3 Megapixel camera of good rugged build quality and suitable for all environmental conditions Out of the box Packaging Leads Installation Manual Installation CD Peripherals

Size Construction Weight Mounting Overall Appearance Comments

26

he D-Link DCS-6315 is an external vandal resistant true day/night network mini-dome featuring colour night vision for colour images in low light conditions down to 0.1 Lux. The unit uses a 1/3” progressive scan CMOS image sensor providing a maximum resolution of 1280 x720 pixels. The lens is a 2.8-12mm varifocal auto iris with an aperture of F1.4, providing 28° to 90° horizontal angle of view. The camera has an environmental rating of IP68 and an IK-10 vandal resistance rating. A 1.4m cable tail provides connections for network, power, alarm input/output, audio input/output and camera reset button. Within the dome housing is a micro SD card socket for localised recording.

Power to the ONVIF compliant unit may be via the supplied 12VDC PSU or directly via PoE. Out of the box the DCS-6315 is supplied with a multilingual quick installation guide covering physical mounting and the software set-up wizard (supplied on the accompanying CD). The unit is ready for direct surface mounting using a baseplate, but pendant and wall mounting brackets are also available. The unit comes configured for rear cable entry but the camera body has a removable section (secured with a single screw) to allow surface cable entry from the side. The supplied cable length is a generous 1.4m, so should be sufficient to pass through most walls etc.

D-Link have chosen to locate the factory rest switch external to the camera housing so reasonable access to the cable connections will be required should this be needed at any time.

General build quality of the unit is good and the baseplate mounting is effective.

T

Suitably packaged 1.4m connection tail, 1.5m Ethernet patch lead Quick installation guide provided Supplied Mounting plate, fixings, power supply, weather shield, drilling template, security torx key & terminal block (alarm input/output) 128mm Φ x 114mm 128mm Φ x 123mm (including weather shield) Cast metal / plastic 1.112Kg Surface via supplied plate bracket Compact camera package • Weather shield • SD slot for edge storage • IR LED auxiliary lighting

The installation CD provides a detailed user guide for the camera and related software including the D-Link Camera Set-up Wizard and DViewCam (a surveillance software package for managing, viewing and recording up to 32 cameras). Having installed the Set-up Wizard on our PC, the camera was quickly discovered on our network and its default IP address displayed. The unit is configured for DHCP but will assume its default address if no DHCP server is detected at power-up. Network settings for the camera may be configured from the Set-up Wizard and the camera web-browser accessed directly via the ‘Link’ tab.

A full user manual is available on the installation CD and this provides an explanation of all aspects of the camera hardware and step by step configuration via the web-browser. Upon logging into the camera webpage, you are presented with the Live View tab initially, from where several actions (including ePTZ, snapshots, video clips, audio and alarm outputs) may be selected. Within the Setup tab, notes are provided on the right hand side for each of the settings to be configured which are useful for users new to the camera.

Navigation within the browser is quite easy and the configuration options on offer are comprehensive. A total of three simultaneous video profiles may be configured at up to 30 fps using H.264, MPEG4 or MJPEG. Image resolutions are dependent upon the aspect ratio selected with up to 1280 x 720 for 16:9 widescreen or 1024 x 768 if using 4:3. Three privacy masks and multiple motion detection zones may be configured.

Events may be configured to operate on a schedule, motion, alarm input or system reboot.

Video clips or snapshots may be saved to network servers or locally via the onboard micro SD socket which currently supports SDXC cards up to 64GB (FAT32 format).

The camera is equipped with IR Led lighting effective at up to 15m. This may be configured to operate automatically (synchronised with the IR Cut Filter), on a time schedule or manually enabled/disabled. Note however that when the weather shield is attached to the camera, use of the IR LEDs can result in reflections on the video, depending on the camera angle set.

In summary, the DCS-6315 is a 1.3 Megapixel camera of good rugged build quality and suitable for all environmental conditions. Whilst it doesn’t have an exhaustive list of features, all the essentials are there and the unit offers a good level of configuration without being over complex.

8.5 out of 10 www.psimagazine.co.uk

Project1_Layout 1 29/09/2014 20:56 Page 1

NEW

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The new ŝŶŶŽǀĂƟǀĞ dZ/hD ĞŵďĞĚĚĞĚ ǁĞď ƐĞƌǀĞƌ ŝƐ ĨĂƐƚ͕ ƐŝŵƉůĞ ĂŶĚ ƐĞĐƵƌĞ͘ &ƌŽŵ ĂŶLJ ƉůĂĐĞ ŝŶ ƚŚĞ ǁŽƌůĚ͕ LJŽƵ ĐĂŶ ŵĂŶĂŐĞ ƵƐĞƌͬĐĂƌĚƐ͕ ůŽĐŬͬƵŶůŽĐŬ ĚŽŽƌƐ ŝŶƐƚĂŶƚůLJ͕ ĂŶĚ ǀŝĞǁ ƐLJƐƚĞŵ ĞǀĞŶƚƐ͘ /ŶƐƚĂŶƚ ƌĞƐƵůƚƐ ĂƌĞ ƉƌŽǀŝĚĞĚ ƵƐŝŶŐ ĂŶLJ ƐŵĂƌƚ ƉŚŽŶĞ͕ ƚĂďůĞƚ Žƌ ǁĞď ďƌŽǁƐĞƌ͘ • • • • • • • •

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The installer’s choice

EDIT inside story oct14_000_PSI_oct14 29/09/2014 22:47 Page 1

INSIDE STORY

New MFS models for varying light sensitivity Dallmeier has introduced new models of the Panomera multifocal sensor technology, the "Baseline", "Topline" and "Nightline" series which differ primarily in light sensitivity and frame rate

Does MFS require more bandwidth?

You do need to have bandwidth availability but not as much as you might expect. Furthermore, if you are replacing six or seven cameras with one four sensor MFS unit then you only have four sensors on the network rather than six or seven to cover the same area. In this scenario, therefore, you are using less bandwidth.

Does MFS spell the end of the PTZ camera? here are three options in the range: Baseline, with a frame rate of 12.5 fps and a light sensitivity of 0.5 lux is the option for well-lit scenes. Topline, with a light sensitivity of 0.1 lux and a frame rate of 30 fps is for good to moderate illumination. Nightline, with a light sensitivity of 0.002 lux and a frame rate of 30 fps, is ideal for night-time applications.

The models within the individual S-Range differ by the number of sensors they have and thus by their aperture angle and the distance up to which persons can be recognised or identified.

What all models have in common is the lens and sensor concept; with Panomera a huge area can be surveyed from a single location, for the multifocal sensor technology supplies an overall view of the entire scene even while capturing the finest details, including those at large distances.

The result is a significant reduction of infrastructural demands: In places where, in the past, several HD or megapixel cameras would have had been required, now, one Panomera multifocal sensor system (MFS) is sufficient.

We caught up with James Walker, Managing Director of Dallmeier Electronic UK to find out more about the latest additions to the MFS portfolio.

T

“We would like to think that this is the start of the end of the PTZ; I would love to be able to say that because of MFS that PTZ is now dead, but it still has its uses”

28

Is the S-Range designed to bring MFS technology to a wider audience?

The range was brought onto the market to make it more commercially viable for the Panomera system to be used in mainstream video surveillance. This opens it up for use in commercial buildings such as supermarkets rather than just the larger, wide open areas such as car parks and sports arenas.

We would like to think that this is the start of the end of the PTZ; I would love to be able to say that because of MFS that PTZ is now dead, but it still has its uses. Certainly, where you don’t have an operator sat at a workstation, what is the point of a PTZ? Inevitably a PTZ will not be looking in the right direction when you come to check the tour after an incident while with MFS you miss nothing of the scene.

Does multi-sensor mean multi installations?

From the installer’s point of view MFS is easier to install than a traditional camera as he/she can fit the unit on his/her own. If, according to health & safety, the installer can put the camera in the desired location without any help then there is no need for a second engineer to be on site. Once the camera is sited there is no requirement for a second person to be supervising the positioning of the unit from a laptop/PC. www.dallmeier.com

MFS – The inside story Don’t ever get caught calling these cameras Panomeras! The MFS cameras basically work by using multiple sensors (rather than just the one in regular cameras) to capture various areas in front of the unit. Using the Panomera effect, enabled by Dallmeier software, these multiple images can be combined to make one bigger digital image. It is then possible for the operator to zoom in, or select various areas of that bigger image for closer scrutiny but still continue to record the whole picture. This is how MFS creates one big image and therefore misses no aspect of the scene in the same way a PTZ could.

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MONITORING

MONITORING MOVEMENTS T he premise behind the alarm receiving centre is fairly simple. By remotely monitoring intruder and fire alerts they can weed out the false alarms and request police/keyholder responses as required. As technology has evolved so has the service that the ARC can offer and today, many of these now provide Remote Video Response (RVR), taking into account the huge growth in CCTV cameras in the UK. This rise in surveillance monitoring has also given the ARC a method of video verification as well as increasing the security around a site and so, in the opinion of quite a number of people in the security market, the RVRC or ARC is the booming business in the sector.

There are other roles now available from ARCs including lone worker monitoring and assisted living monitoring; anywhere where an alarm or alert can be raised and a response may be required.

According to Joel Babb of Farsight Security Services, the ARC is the middle-man between the site and the police station. “We can filter out the confirmed and unconfirmed alarms and with CCTV we can get verification of a criminal act taking place before the police are called,” he says. “This saves the police and keyholders from wasting their time and also saves money.”

In some European countries video verification is a requirement before emergency services can be called, out a move that many people feel that the UK will follow. This is borne out by the number of products coming to market that offer a snapshot of a scene or 5-10 seconds of video footage. These technology developments all put more information into the hands of the monitoring station operatives and help to reduce the levels of unnecessary call-outs.

Steve Kimber of Southern Monitoring explains: “We are seeing an enormous growth in visually confirmed alarms; the new PIR is a webcam with motion sensing. Additionally there is an ever increasing requirement for us to link to on site proprietary CCTV NVRs to view images before dispatching to emergency services. This type of confirmation should in my opinion receive a higher priority than sequentially confirmed alarms. This monitoring activity comes with a legal requirement to use SIA licensed operators so installers should make sure their preferred ARC/RVRC employs licensed staff.”

Indeed the subject of standards in the monitoring sector is a big one as there are a number of accreditations that can be applied for.

However it should be noted that wherever there are standards there are people ready to skirt around them. One area in the security sector that has seen illegal activity for the last couple of

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Alarm Receiving Centres (ARCs) provide a service of monitoring alerts and as a result have helped to drive down the number of false alarms raised in the UK. Today however, the alarm is only a part of the business years is the SIA regulation of personnel. Steve Kimber takes up the story: “We have seen certificated ARCs using unlicensed operators for dispatching audio, visual confirmation or CCTV activations, the police force by accepting the call are supporting illegal activity.” There is a solution, by requiring the SIA license number of the ARC operator to be given at the time of passing the call will identify the law breakers.

Then there is the non-certificated ARC using the 999 service to pass audio, visual confirmation or CCTV activations, it’s very highly likely they are not using licensed operatives. The ARCs are already known to the police and they should be reported to the SIA. But in general, standards tend to involve a lot of work for the ARC but can, ultimately, assure customers and installers of the professionalism of the service despite the actions of those who would attempt to flout the regulations.

For example, as Joel Babb explains, Farsight has a number of accreditations and there are others that can be achieved too.

“We are BS8418 and BS5979 accredited, also ISO 9001 so you could say we conform to the major standards,” he said.

Other standards include BS8484 which relates

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MONITORING

(continued from previous page)

to lone worker emergency response, NSI Gold and of course the SIA licensing of staff for various roles in the monitoring chain. These standards not only show potential customers which ARCs have an approved high level of service but also means for the emergency services that any requests for help from an accredited ARC is likely to be a genuine call.

“Meeting the requirements of a standard is a big investment for a monitoring station,” says Joel Babb. “And you need to keep investing to make sure you continue to meet the levels required with the audits and admin work involved. It’s a major job for all departments within the company.”

Working with an ARC Your company may offer its own remote monitoring services, but for the majority of installers this is not an option they can offer to clients. The services offered by an accredited ARC are attractive to your customers as the vast majority would prefer to use this method of monitoring their premises than setting up their own 24hr monitoring station either in-house or remotely.

Therefore it is highly likely that at some stage you will encounter a client that requires you to install a surveillance or alarm system that can then be connected to an ARC. If you do not already have a relationship with an ARC (some monitoring stations have preferred installers or their own installers) then when you are presented with this demand your first action should be to check for the aforementioned standards as Steve Kimber explains.

“Firstly make sure you are choosing a viable business, look at their accounts at Companies House and credit check them for liquidity,” he says. “Secondly, make sure they are fully certificated and licensed for all the monitoring activity you wish to undertake and lastly choose a centre that is not a single centre location, but one that has multiple locations and certificated for high integrity monitoring – no interruption to

“We can filter out the confirmed and unconfirmed alarms and with CCTV we can get verification of a criminal act taking place before the police are called” 32

service.”

ARCs worth working with will give you all the help you need when it comes to new installations and commissions – especially useful for those who have not fitted a lot of cameras, routers, switches etc.

“Intruder installations are fairly straightforward,” says Joel Babb. “Essentially all you need do is plug the Redcare into the phone line and you’re done, but with CCTV there are routers to configure and network switches to be set up, so we find we help a lot with this. There are other aspects of the process that we can advise on to prevent problems occurring with the installation. One big problem that comes to mind is the installer turning up on site with all of the necessary tools, but not a laptop. We cannot set up a site from our end without the installer having the ability to give us access over the network.”

Essentially the knowledge you have in installing CCTV, fire alarms or intruder alarms is no different for a monitored site than it is for a non-monitored site, except that you need to give the ARC access to the site so a laptop, broadband and a static IP address are vital.

“Installers need to understand about computers today,” explains Joel. “It is the installer that will need to set up the router and the firewall and put the IP address in all of the devices. We regularly encounter installers that do not know what an IP address is and if this is the case how do they expect us to be able to see the images 200 miles away?”

In terms of operational misconceptions there has always been the image of a monitoring station being people sat in front of banks of monitors watching everything that is going on. In fact the operators at the ARC are reacting to the alarms coming in from the sites, not watching screens for something out of order. Due to this reliance on the alarm being genuine, the installer needs to do all he/she can to make sure that the system cannot be influenced by a cat or a swaying bush etc and so does the end user as well.

When dealing with a customer site it is important to make sure that anything that could negatively influence the alert is removed.

Overgrown bushes/trees, stacks of rubbish, wildlife etc could all trigger an alarm so having a word with the customer about keeping an area clear and tidy is needed. In the main this is fairly obvious stuff as a stack of rubbish would not only be a hazard to personnel but also an arson risk as well.

False alarms From an operational point of view what causes problems for the ARC are false alarms. There are

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strict workflows and procedures in place to safeguard the site where the false alarms are occurring and all of the neighbours to the premises as well.

The data shows that over the last two decades the number of false alarm activations generated by security alarm systems has dramatically reduced from an average of 1.36 per system in 1995 to 0.10 in 2003. This is down to a number of factors, better technology, better understanding of the problems (hence better installation) and also better practices. As the police services found themselves answering high numbers of false alarms the Association of Chief Police Officers (ACPO) joined up with the security industry to work on improving the picture as far back as 1990.

These working practices defined how a system should be designed and which products should be used and the issuing of a Unique Reference Number (URN).

As technology continues to evolve with added intelligence and the development of video analytics some elements of the monitoring procedure may move away from using PIRs to using cameras and the double-knock of integrated systems further aiding the reduction of false alarms, but how low can we really get the

“We regularly encounter installers that do not know what an IP address is and if this is the case how do they expect us to be able to see the images 200 miles away?” false alarm rate?

“The reality check is not much lower in real terms,” says Steve Kimber. “There is some mileage in using supplementary technology to confirm panic alarms and the networks can ensure they only deliver confirmed dual path failures to the ARC. But one false alarm every eight years is quite a marked improvement from 2.6 per system per annum 25 years ago!”

The relationship between the ARC and the installer is likely to get only closer in the coming years so if you are not already involved with this rapidly growing area of the security sector, chances are you will soon. Don’t forget your laptop.

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WIRELESS

ireless technology is all around us these days so it is likely that the advancement of cable-free systems into new markets will continue and further increase in established ones such as security as our PSI Panellists explained elsewhere in this edition.

The early adopters of wireless intruder alarms probably had a harrowing experience with line of sight problems, short battery life and old walls proving a barrier to signals getting through. Today the technology has developed considerably and has proven many times to be robust and is, as the manufacturers will tell you, as reliable as the wired alternative. In fact the proving ground for wireless was those old buildings protected by Grade 2 listings etc that simply could not be hollowed out to allow the installation of cabling, but was in serious need of protection. The thick walls and old building materials made the manufacturers work hard in developing technology that could perform in such environments and as a result we now have wireless technology that the installer can fit safe in the knowledge that it will meet the requirements of the customer especially with the backing of EN54-25 to ensure manufacturer compliance.

The big benefit to installers of course is the speed of which wireless systems allow you to fit security technology in new builds (it’s a different story where the wiring already exists) and the reduced costs of not having to buy and route new cables. The battery life has been drastically improved and sensor technology is such today that very little energy is required to safeguard a premises.

The use of wireless technology in intruder alarms is now established, but what of other systems and what about the different forms of wireless communication? At the moment CCTV is undoubtedly the main focus of many installers’ business and it is safe to say that wireless surveillance has not yet come even close to overtaking its wired competitor. Possibly mostly due to vast infrastructure legacy that already exists in the UK (also one of the main reasons why we have such a big market for analogue systems), if the wiring is already there why not make full use of it? But for some applications the subject of wiring-in cameras is simply not possible. These applications include temporary CCTV, such as rapid deployment cameras, and the use of surveillance in remote locations where cable runs would need to be huge in order to link up the various components of the system.

The way in which we communicate today with mobile technology has led to the everyday adoption of 3G and 4G data transfers and these too are options for the CCTV market. 3G was good, but via 4G we have become used to streaming HD movies

W

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WIRE YOU WAITING?

to our phones and tablets so it is only expected that CCTV will follow suit. Surveillance over 4G can give higher frame rates and also allow integration with other IP systems which will be of huge benefit to public agencies or those wishing to share data.

Currently the 4G picture in the UK is not showing extensive coverage but over the next few years this will mature and the use of 3G for wireless communications will decline. Also as the markets develop the amount of time that we are able to use data services will change. At present many of us are restricted on the amount of time that we can access 3G/4G (with data limits etc) this is so that the networks can cope with demand, but in the future this is likely to become ‘unlimited access’ for all, or at least offered at a premium for those that want it.

It’s not just CCTV and intruder security that benefit from wireless technology, the world of access control has also been using cable-free systems for some time. For those in charge of multi-occupancy buildings such as student halls of residence or large housing complexes the cost savings of not running wiring to every door on site (coupled with the remote management opportunities that wireless brings) make it a given that wiring up new builds is not generally the best option. A single low-power wireless hub can look after multiple doors and give the operator access to real time data and also the ability to ‘kill’ access cards, instantly denying access, if required.

Security was always going to be the last widespread adopter of wireless technology because there needed to be an absolute guarantee of robustness and reliability for it to be trusted. We now have this situation and as the signalling improves and the range of comms lengthens the attraction of going cable-free is a strong one especially in new builds and in particular in an increasingly IP world of integration and data on the move.

Here we take a brief look at the wireless security state-of-play today

It’s not just CCTV and intruder security that benefit from wireless technology, the world of access control has also been using cable-free systems for some time 35

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PANEL

Julie Kenny – Pyronix

It’s evident that the uptake of wireless technology has been remarkable over recent years.

Rapid advances in technology has meant that new wireless systems are exceptionally reliable and very secure, dispelling the traditional myths held by many of original wireless technology. With the uptake of ‘smart’ technologies in recent years, the interface between smartphones and wireless panels will be a big growth area as the younger generation of installers take up the mantle. In my opinion, the move towards wireless will continue to increase, and for the more traditional installers this will mean interacting more with wireless technology.

Will this mean a complete uptake in wireless over wired installations? In the immediate future the answer must be no. The rate of change of technology is generally dependent on the ability of people to adapt and accept the change in their preconceptions. Whilst progress has been made in wireless technologies, and it is possible for a wireless system to be grade 3, in reality this is a difficult task to achieve. Until the technology advances further, and further savings can be made in battery consumption, it will be difficult for a complete uptake in wireless to be realised.

In terms of domestic installations, change is more rapid and the majority of systems installed will be wireless. As home owners start to realise the benefits of wireless systems, this may in itself create pressure on installers to move to wireless. Quite naturally, with further advances in technology, installers will feel more confident to use wireless in larger commercial and industrial environments. When that happens, investment in R&D in wired systems will most likely reduce, ultimately with the majority of installations becoming wire free.

Paul Adams – Hochiki While it can be quicker to install wireless fire technology systems, there will always be situations in which wireless systems cannot be utilised and, in these instances, only a hard-wired (cabled) solution will be suitable.

One example of this is in structures where extremely dense building materials have been used. Often these will be underground structures, such as silos, car parks and tunnels.

In these cases, the density of the materials will lead to a reduction in the signal strength from the transmitter to the field devices, significantly

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A WIRELESS FUTURE?

hampering the effectiveness of the system.

The similar ‘Faraday Effect’ is another major inhibitor for completely wireless systems installed in a structure constructed largely from metal – such as Ministry of Defence buildings and bank vaults. In these buildings, the radio signals that wireless systems use to operate are repelled by the metal in the structure, again preventing the system from functioning safely.

Further complications can arise where the fire detection and alarm system consists of very complex ‘cause and effect’ programming, such as in multi-storey buildings with phased evacuation. The level of data that must be transmitted in these instances is significant, and wireless systems often cannot offer fast enough signals to be able to transmit the data accurately – an issue which is not encountered with hard-wired solutions.

Additionally, where structures are located in areas with excessive radio background noise – such as near TV and radio transmitters, MOD sites, airports and radioactive sources in nuclear power facilities - the European safety standard EN54-13 requires the fire system radio signal to be 20dB above any sustained background noise, which is sometimes very difficult to achieve.

While fully wireless systems rarely meet the requirements of demanding environments, wireless technology can be put to good use as part of a hybrid wireless solution. This type of solution combines the benefits of a cabled system with the convenience of wireless technology in areas where cables can’t be laid – such as remote buildings, listed buildings and asbestos sites.

Will the majority (if not all) systems be wireless one day and are there any reasons why this will not happen? The PSI Panel deliberates…

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(continued from previous page)

With more and more remote, temporary, listed or large open sites needing to be monitored the wonders of wireless will become more apparent

Joel Babb – Farsight We’ve heard a lot about the potential pitfalls of wireless systems, whether it’s concerns over signal degradation due to environmental factors, a vulnerability to hackers or the possibility of blocking signals. As a result, the security industry seems to have tentatively approached going wireless – wary of these potential issues, installers, RVRCs and the enduser are cautious about using the new technology.

However, we’re seeing an increasing trend in the number of sites coming to Farsight Security Services specifically requesting wireless technology be installed and monitored for security purposes. This puts us in a unique position: we’ve been able to compare, contrast and familairise ourselves with wireless security technology. We’re always quick to react to change in the industry and we know that also means integrating new technology: we monitor a variety of sites that are fully wireless (including cameras, detectors and signaling) and others that are part wireless systems such as cabled cameras with wireless detectors.

And the result? We’ve found the concerns I mentioned before to be largely unfounded. On sites large and small, manned and unmanned, we’ve found the wireless technology to perform to the high standards we expect.

At the end of the day, however, there are two parties who drive the decision between wireless and cabled security systems: the installer and the insurance underwriter. Both of these parties need to be comfortable with the technology – and see the benefits it brings. With more and more remote, temporary, listed or large open sites needing to be monitored the wonders of wireless will become more apparent. They need systems that can be set up with ease and removed without a trace. But right now, we’ve seen that the systems in the market are secure and very capable. Wireless is ready to go.

Steve Baker – Genie CCTV Firstly, I imagine most installers would prefer to run cables as the labour element of an installation tends to be where the greatest profit lies.

Wireless is more likely to become part of the end user’s “wish list” because the installation will invariably take less time, and be cheaper and neater – I doubt customers would choose to have their premises disrupted, or covered in mini-trunking, if there were a viable alternative.

38

There doesn’t appear to be any technical reasons why all elements of a fire and security system cannot happily co-exist using wireless connectivity; providing the installation is designed by someone completely au fait with the technology . And so far, medical concerns about exposure to wireless EMF’s (Electro Magnetic Fields) appear to be discredited; although any symptoms will take years to show up. So many will say why not connect everything wirelessly?

I suppose the main debating points centre on network reliability and security issues.

Wireless signals are prone to disruption from any number of sources and this, in part, is accentuated by the power limitation in force in the UK. Not everywhere is suited to a wireless solution, and I expect we’ve all experienced drop-outs and latency issues when connected, or trying to connect, to wireless networks.

A couple of the physical difficulties are the use of reinforced concrete and foil backed plasterboard in modern building construction, which can create a Faraday cage effect and block radio waves, and the attenuation of radio waves by dielectric materials. Both of these are likely to increase the WAP (Wireless Access Point) count – and remember, each AP has to be cabled back to the switch. The design becomes more complex with the Ethernet run length limitation and the need to consider data and PoE extenders.

Network security must be the prime concern. In principle a wireless network is far more vulnerable to attack than a wired one, even if properly configured, and in a mixed network it’s common for hackers to gain access through laptop wireless cards that are connected to a wired network. Using WPA2 encryption and a RADIUS server, not broadcasting the SSID and utilising software tokens are probably the most common security features used by large commercial organisations. It would incumbent on the design to maximise network security. Domestic installations are far less likely to be attacked because they aren’t of much interest to hackers – unless, of course, the resident happens to be a celebrity!

I’m sure wireless technology will continue to develop, and along with more sophisticated encryption, become the first choice for integrated domestic installations. My feelings are not quite the same for commercial applications, as I believe these will continue to rely on wires for quite some time; or be a mix of wired and wireless. I think that ultimately all infrastructure cabling – security, telecomms, datacomms - will use a common media (we

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EDIT panel oct14_PSI_oct14 29/09/2014 18:19 Page 4

PANEL

should be at this point already) for short hops and fibre optics for long hops.

Chris Carter Brennan – WebWayOne

In the context of alarm/event signalling wireless means a couple of things. Either you are using a mobile network to transmit data or Wi-Fi to connect one of the signalling paths to a local router.

Both methods of transmission are suitable for network monitoring, alarms and remote panel management. Higher speed services will also send images/video quickly.

Installing a mobile only signalling solution is relatively easy, though considerations of coverage and local cell capacity are required.

With regard to Wi-Fi the set up is equally simple requiring only the network name and router password in a domestic environment.

Whilst some voice concerns of security of WiFi installers can be reassured that the European standards/PD6662 require that any data has to be encrypted at the signalling device before transmission.

The effect of this is that any technology can be made secure (PSTN, GPRS, 3G, IP/ethernet/ADSL, Wi-Fi) so long as your signalling device does this.

It is preferable that the Wi-Fi router itself has some layer of protection (network name and encrypted password), however this is a standard set up of routers.

In terms of transmitting images or video to verify alarms many wireless camera systems do not capture the pre-alarm data as they only battery powered. For verification it is better that a camera is powered so that all parts of the event can be captured.

As we move to wire free systems, end users will naturally want data and control delivered to their mobile devices and additional considerations of security and access are required.

Peter Houlis – Security Institute

As we move to wire free systems, end users will naturally want data and control delivered to their mobile devices and additional considerations of security and access are required 40

There is little doubt that wireless has advanced over recent years and as a result gained more acceptability but will all security be wireless one day is truly a debatable point. There are currently a number of issues holding back its wide scale adoption, which need overcoming. Firstly, unless you are referring to battery driven wireless devices, which provide limited power output and are not environmentally friendly then wireless needs a power source so you could argue that it is not truly wireless.

With the introduction of IP enabled security

devices and systems the growing trend within security is towards convergence, bringing together systems, people and processes via the IT network. Today’s systems are becoming more interconnected very often with video surveillance forming the key role in a security strategy but also playing a major part in providing management information and for the verification of events created by other systems, i.e. if the fire alarm activates the video surveillance system is used to confirm the reason. Devices such as fire sensors and alarm detectors consume low power (often by battery) and relay very little data, measured in bits rather than megabits. Conversely, video surveillance cameras consume significantly more power typically around 20 watts for the current range of mega pixel cameras, with each permanent camera location requiring power. Clearly, the most cost effective method of achieving this is Power over Ethernet POE, which requires cable.

As these cameras become more powerful with greater image quality and more intelligence, processing power requirements will increase. As will bandwidth, this is far higher than that associated with any other security device, with a typical camera connecting at between 500kb to 1.5mb. The increases in sensor performance and picture quality are currently out pacing improvements in video compression techniques, although the increased use of edge storage helps the issue by reducing network use to a minimum by storing the video data on the camera and only connecting to it when viewing is required. However, this saving maybe offset with the emergence of 4k sensors and monitors being promoted from the domestic market, so we are likely to see an increase in the use of bandwidth until the release of H265.

Currently the best way to satisfy these bandwidth and power requirements for security is through the IT infrastructure, and luckily today most buildings are flood wired with CAT5/6 structured cabling providing both a high speed and large bandwidth IT network to support an organisations data traffic. As well as supporting POE at levels capable of driving HD PTZ domes and electric locking devices associated with access control systems.

However, by far the greatest threat to largescale deployment of wireless within the security sector remains security. Few networks are totally secure and by expanding the wireless network further the greater the compromise to security.

Simon Banks – CSL DualCom

The rapid growth in mobile communications in terms of

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COMPLETE IP RANGE

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PANEL

coverage, reliability and resilience has proven that radio can successfully substitute hardwired telephone lines. Mobile phones currently outnumber landlines 83m to 33m respectively.

It’s reasonable to assume that wireless control panel deployment will surge over time.

Advances in technology have increased Installer confidence coupled with lower pricing, battery efficiency and ease of use.

The time saving factors for security installers should not be understated, especially when using wireless ARC signalling. Roaming SIMs offer multiple radio network connectivity whilst eliminating the need for the routing and configuration of telephone lines. Fixed lines increase installation time and increase risks such as cable/infrastructure damage whilst inflating potential conflicts with Sky, NGNs or 21CN. Wireless control panels partnered with radio ARC communications offer time and cost savings throughout the entire supply chain.

Ray Puttock – EMS Group

It’s reasonable to assume that wireless control panel deployment will surge over time. Advances in technology have increased Installer confidence coupled with lower pricing, battery efficiency and ease of use.

42

We are already seeing a substantial increase in the use of wireless for fire detection systems over recent times. Wireless was always seen as being niche and a means to overcome specific issues which would generally be either heritage properties, sites with asbestos or temporary installations. This has now changed significantly, in the last 5 years, with many more systems being specified for a wider range of applications.

The introduction of EN54-25 transformed the landscape significantly, stipulating that wireless systems should be as good as or better than wired equivalents.

This necessitated many changes that saw some manufactures struggle to meet the standard which documented how wireless systems should operate more effectively and included specific details on signal levels, interference and batteries, along with a number of other directives.

This European standard, and the improvements gained to meet the requirements, have made a wireless option more attractive to installers looking for faster installations. The standard went a long way in dispelling some of the myths about wireless by giving clear direction on subjects such as minimum signal strength and predictable battery life resulting in many of the concerns around wireless reliability disappearing.

We see many more end users of commercial properties, schools, hotels and HMO’s specifying wireless fire products for a number of reasons.

Fast installation has already been mentioned, but there are other considerations such as little or no damage to decoration, continuity of business, as works do not necessitate complete floors of hotels being closed or offices being offline and less risk of fire compartments being

breached by cable runs. Couple this with improved battery technology, giving much longer life cycles, typically 3-5 years, leading to much lower costs and many of the old protestations are now no longer valid.

The success of wireless products across fire is clearly seen with all major manufacturers now offering wireless products as part of their overall range and many more buying in wireless expertise to ensure they have comparable products.

The shape of the market is now changing as there does not have to be a wired or wireless divide with the hybrid option offering the best of both worlds. We see many systems incorporating wireless in some areas such as front of house with cable being used in less obtrusive areas where speed of installation may not be as important or visually detrimental.

In closing, and addressing the point in question, wireless use across fire is growing significantly but we will not see the demise of cable for many years yet to come, and looking at the security world where wireless has been used for many more years there is still a lot of cable being used!

Adam Stroud – Paxton

The demand for wireless technology has increased due to its cost effectiveness and ease of installation. Having a robust wireless solution significantly reduces installation costs, and can be a useful technology for the right project.

Buildings with multiple doors, such as halls of residence and hotels, and premises that don’t lend themselves well to cabling, such as listed buildings and retrofits, are prime examples of sites that could benefit from an online, wireless system; providing far more sophisticated installation at a price point that’s appealing.

However, there are certain limitations with a wireless system that will constrain its growth.

Each building environment is different, meaning it can be difficult to quote the proximity that the system will operate over. Battery life can be another issue. The system needs to work under its own power, which means the customer must choose between replacing batteries or wiring to a device that works all the time.

Although I don’t see a future where all security systems are wireless I do believe the technology will continue to mature and its popularity will grow in alignment with this.

Manufacturers will adapt to embrace new technology and standards, driving the market for existing users of security systems, whilst also offering a level of functionality to a whole new set of potential customers.

www.psimagazine.co.uk

Project1_Layout 1 29/09/2014 20:56 Page 1

M O N I T O R I N G

LT D

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Contact Nigel Bucklow: Arc Services on: +44 (023) 9248 8300 email: NigelBucklow@adata.co.uk www.qvismonitoring.co.uk QVIS Partners

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EDIT meet the installer oct14_000_PSI_oct14 29/09/2014 18:06 Page 2

MEET THE INSTALLER

Our regular chat to security installers sees us talk to Gerard Cooper of Allcooper Do you use a distributor or buy direct from manufacturers?

We buy from both depending upon the product.

We are a VAR for some of our product lines. This status is important to us. We invest in specialist training for our technicians. This investment with the manufacturer builds trust and understanding and means there is a strong VAR partnership. We value this highly. For standard product lines we prefer distribution where service, delivery, support and director level access is available.

Price is equally important to us but again, loyalty counts for a lot and we like to think that are a very loyal and an honourable customer to our supply chain.

Is third party accreditation beneficial to you?

Yes, accreditation is very important to us and to our industry. Good quality accreditations provides the customer with an assurance that the installer is being monitored. The body can also act as a mediator in a dispute. The customer and the installer need to have faith in that governing body.

We choose carefully who we want to be associated with and it’s important for the accreditation body to work hard for us too. The accreditation organisations have a responsibility to act and be visible to protect the security installer and the customer alike.

What would be a typical project for you?

One where the customer or influencer involved is already known to us and trusted. We like to work on projects where our advice is taken and we have influence with the design. Cost is sometimes a driver but more often our customers are looking for quality of the installation and project delivery, on time and on budget.

Our typical project will involve intruder detection, both inside and outside the property, IP digital CCTV surveillance cameras usually with APP integration, with multiple video storage options and accessible via third party systems.

Perimeter systems such as specialist fence detection or beneath ground systems are usually featured with our typical projects. Access control and visitor management systems will form part of our scope too, along with gate and barrier control.

Fire and aspiration systems and firefighting equipment with training are typically a component for our turn key projects. Safes, security doors, window protection, locking and secure or strong rooms are often a requirement for our projects too. It is vitally important to design these provisions in early in order to be incorporated into the construction work.

If the project has an overseas owner, then we invariably offer advice from what the fire arms rules apply in the UK to guidance on the right security team or body guard service to employ to who the right insurer might be, for the risk profile to which art advisor to use. A typical project is

www.psimagazine.co.uk

Meet the installer where our customer is looking for an all-round trusted service from us as a single source support.

Do you think there is a skills shortage in the industry? Any trouble recruiting installers?

I believe there are skills in the industry that are in abundance but at a low level. Where there is a shortage is at the medium to upper level of expertise, skills, training and experience. This applies to installers, service engineers, surveyors, project managers, and even security business owners in my view.

The appreciation for security knowledge from a surveyor say, to be able to speak from experience and know what’s available and the latest equipment on the market. This is very important.

A surveyor needs to spot the weaknesses.

Typically a simple and proven process is followed, which is used time and time again, but the small but important things are missed.

Installation and service engineers who are not keeping themselves up to date with technology and training are less valuable in the recruitment market. Quality engineers get promoted into management roles too early in their careers or where they are not best suited. We have been guilty of this too in the past.

Business owners who are not embracing new technology and new techniques are choking the skills market too by not exposing their engineers to new ideas. It has proven true over the years that some of our best people are home grown, but this is a slow process. Bringing in new talent and the right people into the business via recruitment is very hard and not an exact science.

Are there any common requests from customers that give you problems?

As we all know, security is a grudge purchase and people see little value in it. A bit like insurance. But if something happens and you didn’t have it, then it becomes an instant priority and needed now! We got this one last week: “We are going on holiday tomorrow, a friend we know was burgled nearby and the wife wants a system before we go on holiday. Can you do this?” Pause... “You were highly recommended by so and so.” (Now so and so is usually one of your best contacts so you don’t

Name: Gerard Cooper Job title: Managing Director Time in security/fire: Nearly 30 years Company name: Allcooper Location: London & Gloucestershire Areas of expertise: We offer hardware and fit security products such as intruder, CCTV, access control and fire alarm systems. We provide service, maintenance and support and have a specialist private client consultation service where we provide upfront threat and risk assessments. We are often working pan European or further afield. We recently completed a project in South Korea, and securely linked back to our client’s UK servers.

Accreditations: NSI Gold, BSI ISO 9001, BAFE, Constructionline, CHAS, Safecontractor, Eurosafe UK, Exor, Apprenticeships, Coutts Bank Prize for Family Business

45

EDIT meet the installer oct14_000_PSI_oct14 29/09/2014 18:07 Page 3

MEET THE INSTALLER

want negative feedback to reach so and so…).

Or this one was two weeks ago: “Our insurance company says need an intruder alarm system and fire alarm system. However, my boss, the property owner doesn’t want anything. My job is to make sure we install something, but if he sees any sensors then I will lose my job. I need a system that he cannot see please?”

“Customers think that once they have a security system, whether it’s CCTV or an intruder alarm system, or grilles and bars that they will not get robbed”

What is the security industry’s biggest myth?

I think customers think that once they have a security system, whether it’s CCTV or an intruder alarm system, or grilles and bars that they will not now get robbed. It’s more of a mind-set and an approach to security along with a combination of measures that will reduce the risk of being a victim of crime. Or….

“If I activate my panic button then the police will very quickly get to my property and save the day… Just fit a panic button and when pressed, the police will come immediately won’t they?”

What would make your job easier?

A twin and an affordable helicopter!

What is your ultimate/fantasy electronic security product?

A device that can track if an engineer is actually moving. Only joking!

I think a single movement sensor that can see

through solid walls, can be tuned to the foot print of the house so that it does not see through external walls, can detect a size of mass to avoid pets.

It’s not affected by heat or cold and is safe to use. Its range is 100m with 360 degree all round vision. It doesn’t see through ceilings or floors.

One device can serve a whole floor area or level of a building. This allows for part set options. The system can map in 3D the floor area and will track movement bringing in CCTV to verify.

A pet device that is attached to the pet to make it invisible to a PIR. A pet cloaking device if you will. However, in the wrong hands this might be a bad idea.

Will England ever win the football World Cup again?

Not in my lifetime! Not much more to say other than that really, especially after such a poor showing in Brazil.

If you won £25,000 what would you do with it?

I would probably place the money into a fairly high risk but potentially high return investment.

Or I might buy a vintage sports car. Either way I would aim to grow the investment for the benefit of my family for when they might need it.

(INTRODUCING THE HIGH-PERFORMANCE 6700 SERIES HYBRID NVRS)

SEE MORE Visit us online marchnetworks.com

EDIT standards oct14_000_PSI_oct14 29/09/2014 18:26 Page 2

STANDARDS

Is it time for a change?

By Adrian Mealing - Chairman BSIA Security Equipment Manufacturers Section ast year I wrote several pieces where independent testing and certification of products contributed to the topics’ overall subject matter. The lack of this requirement in the UK for systems required to meet documented standards and requiring a response still baffles me.

Whilst all members of SEMS are in agreement that this should be the norm, (it is a key part of the sections strategic goals) other stakeholders seemed somewhat blasé about the whole topic. The only mention of the requirement is in PD6662, Clause 4.1 states “The alarm company should be able to provide evidence that all components etc...” Now to me that’s a bit woolly at best. A manufacturer’s label stating compliance just isn’t good enough. If the proverbial hits the spinney thing the installer is libel for the consequences that unfold, but the installer has only the word of the manufacturer that the product does what it says on the tin.

Now you will also remember my column talking about the use of mobile devices and the like with intruder alarm systems, and you will need to bear with me because this is relevant.

There has been a series of BSI led meetings with all of the stakeholders involved in compliant systems requiring a response, discussing the how’s and what’s of allowing the use of mobile devices. During one such meeting came the Eureka moment.

Somebody said that the best way to allow the use of mobile devices and ensure that the system security and everything associated with it could be ensured, would be to have independent testing and certification of such systems. Bingo! We are getting somewhere.

The simple fact is end users, who incidentally pay all of us, want and expect such functionality and are perplexed to say the least when told that standards won’t allow their use.

Anyway, back on topic. How can it be so hard to insist that all products are tested and certified to published harmonised standards?

Who would be responsible for checking compliance? And who is ultimately responsible for the system performance and reliability?

The inspectorates should not be burdened with checking the manufacturers’ claims; it’s not their job. The installers can only trust what the manufacturer says, and with the requirement being so lax, some will believe whatever they want as long as the price is right.

Other countries in the EU seem to manage perfectly well with a requirement for product testing and certification. End users are very careful with their cash these days and anything that adds value to an investment has to be a good thing. Third party certification of products adds confidence, credibility and value for the installer and end user.

Features, functions and the whole experience of owning and using an alarm system, adds value to the end user. There has to be a way of implementing this and to my mind the requirements for certification and the added value that brings go hand in hand.

Next month. Communications Protocols - has Fast Format had its day?

L

www.psimagazine.co.uk

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EDIT application oct14_000_PSI_oct14 29/09/2014 17:14 Page 2

APPLICATION

CCTV secures sought-after script South Shields Museum and Art Gallery has invested in a CCTV system in order to secure a soughtafter manuscript for its latest exhibition. Hadrian Technology installed the new cameras in advance of the museum’s ‘The Boldon Book’ exhibition, which runs until 2 November 2014.

Arts Council England, which arranged the loan of the ancient manuscript from The British Library to South Shields Museum and Art Gallery for the exhibition, stipulated that security had to be enhanced in order to display the artefact, which is the earliest surviving copy of the twelfth century Boldon Book.

The Boldon Book is a survey commissioned by the Bishop of Durham nine centuries ago, which identifies what rents were due to him from the land under his control. A number of South Tyneside locations are mentioned in the document, including Boldon, Newton, Whitburn and Westoe, providing a fascinating insight into local life in the twelfth century.

South Shields Museum and Art Gallery asked Hadrian Technology to liaise with Arts Council England’s security consultants in order to design an appropriate system. The company then upgraded the museum’s standard multiplex security system by installing high-definition cameras in the shop and gallery that houses the Boldon Book.

Hadrian Technology used HD-SDI cameras from Videcon’s Concept Pro range and using existing analogue cables for the installation meant there was no need for disruption with building work to lay down new networks, or the added cost of laying down new lines.

Gary Trotter, general manager at Hadrian Technology, said: “South Shields Museum and Art Gallery required a CCTV system that would protect the manuscript for the duration of the loan. As well as the impressive image quality, the cameras can also be linked up to smart phones, tablets and laptops so that museum staff can access footage from wherever they are.”

Trevor Wilson, customer facilities manager for South Shields Museum and Art Gallery, said: “The new CCTV system was a prerequisite for the loan of the manuscript. We often have high value items on display and, as our exhibitions attract a high number of visitors, having access to high-quality footage will be helpful in case of any incidents.” www.hadriantechnology.co.uk

APPLICATIONS 230 prison cells get smoke alarms fitted HM Prisons Grendon and Springhill in Buckinghamshire are installing Aico battery operated standalone optical smoke alarms in 230 prison cells as part of their transition to a Category M/L5 system. Following the introduction of the Regulatory Reform (Fire Safety) Order, existing prisons are required to review and upgrade their fire detection systems over a period of years. This needs to meet the British Standard BS 5839-1:2013, the fire detection systems in nondomestic premises, where a Category M/L5 system is recommended in prisons.

Previously, only the main landings had smoke alarms fitted. After a risk assessment was made by the Responsible Person at the prison it was determined that an intermediate solution was required for the prisoner’s cells whilst the upgrades took place.

HM Prisons Grendon & Springhill chose Aico’s 10-year lithium battery operated standalone optical smoke alarms as they are suited to this market with the battery in a tamperproof sealed unit – preventing it from being removed which makes it ineffective. They also have a test and hush feature which make silencing false alarms and regularly testing the unit very easy. www.aico.co.uk

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EDIT application oct14_000_PSI_oct14 29/09/2014 17:14 Page 3

APPLICATION

The entire industrial estate was monitored by a system of just under 200 analogue cameras. Now, selected areas were to be equipped straight away with IPHD cameras

Trading estate upgrades surveillance Video technology by Dallmeier has long provided security for a massive industrial estate in West London, so when Slough Trading Estate decided to modernise the installation the company confirmed its faith in the German manufacturer’s products.

The Slough Trading Estate is the largest industrial estate in Europe under single ownership. It extends some 500 acres and has 7,400,000 square feet of business space. It has a diverse community of over 400 companies from small retail units, food outlets, high tech IT data centres, multinational mobile telephone providers and the famous Mars chocolate factory.

The “Slough Trading Estate Business Watch Scheme” was founded in the mid-1990s for the purpose of tightening up security on the estate, in response to the growing incidence of break-ins and thefts, mainly from vehicles. The programme also included a CCTV installation, the benefit of which was felt immediately, and accompanied by a marked decline in criminal activity. By 2002, video security equipment was providing coverage for the whole estate.

All the cameras on the Trading Estate are monitored 24/7 by SIA licensed operators. They are supplemented by an out-of-hours mobile patrol that provides a visible deterrent to those with criminal intent and reassurance to those who work and visit the Estate. This patrol responds to the needs and concerns of the estate community, from attending suspicious incidents reported through the control room, to monitoring antisocial behaviour which sometimes occurs on the periphery of the estate, where they observe and report until a police presence arrives.

The working partnership between Business Watch and Thames Valley Police is such that the Slough Trading Estate is the only privately owned estate that has a Police Airwave (TETRA) radio 50

within its control room and its own call sign on the net.

With the evolution of the security regime and the advance of modern technology, Slough Trading Estate, now known as SEGRO, has invested £500,000 in new premises for Business Watch. Advance Security UK was tasked to design and deliver a relocation and upgrade of the control room that also included the delivery of a Dallmeier SeMSy solution.

The control room went “live” in November 2013, and has been renamed the Business Watch Operations Centre to reflect that it is more than just a control room. It is the centre of operations, as the name suggests, and Advance Security UK has been awarded the contract to provide the operators at the Business Watch Operations Centre, besides providing the ongoing support for all electronic security for all of SEGRO’s estate.

With the inauguration of the new Business Watch Operations Centre, it was decided that the video system should also be modernised. The entire industrial estate was monitored by a system of just under 200 analogue cameras. Now, selected areas were to be equipped straight away with IP-HD cameras – with the option to replace the remaining analogue cameras gradually with HD network cameras.

For this, SEGRO uses high-speed PTZ cameras from the Domera range and box cameras with integrated infrared illumination depending on the requirements of the deployment area.

Images are recorded on Dallmeier appliances, the VideoNetBox and DLS 1600 with Smavia recording server. Both recording systems are capable of recording from both analogue and IP cameras. This means that they are ideal for SEGRO, because the upgrade to exclusive use of network cameras can be carried out incrementally, and the recording systems can continue in use in the future. www.dallmeier.com

www.psimagazine.co.uk

Project3_Layout 1 23/07/2014 19:54 Page 1

Our focus is taking HD to the extremes

That’s why our MIC IP 7000 HD ruggedized PTZ cameras feature starlight and wide dynamic range technology to deliver detailed video in low light, harsh light and no light in the toughest locations. Crisp images combined with intelligent Dynamic Noise Reduction saves up to 50% on bitrates and therefore storage requirements, while equally reducing network strain. Integrated intelligence focuses operator attention when pre- deďŹ ned alarm rules are breached and automates tracking of moving objects. Get the highest quality IP video images in the most challenging surveillance conditions.

Learn more at uk.boschsecurity.com

EDIT application oct14_000_PSI_oct14 29/09/2014 17:19 Page 5

APPLICATION

Infra-red illuminators for water treatment plant South Australia Water has chosen Raytec Infra-Red illuminators in a perimeter security upgrade of their water treatment plant in Adelaide, South Australia. Initially, the tender called for visible lighting to provide a specified 3 lux for the cameras around the fence line. However integrators AG Security Group proposed a different solution that was successful in winning the tender, putting forward infra-red CCTV lighting.

Crucially the infra-red lighting delivers zero light pollution, a bonus as AG Security highlighted that some residents may have had an issue with light pollution from a traditional visible lighting solution. There were also installation cost-savings due to the fact that the Raytec IR could be installed onto the PTZ camera poles and achieve coverage around the perimeter from the minimum number of locations. A visible lighting solution would have required more lighting units to achieve the same coverage resulting in additional lighting columns and power reticulation costs (cabling, trenching, circuits, etc). The Raytec IR could also be triggered on alarm to provide lighting only when needed, resulting in further running cost savings.

Furthermore, the Raytec stand-alone CCTV lighting proved a solution for the remotely monitored nature of the site. As a stand-alone unit separate from the camera, there is a reduced risk of spiders, which are attracted to IR, creating webs right in front of the camera and causing false alarms. This is often the case with cameras with integrated LED lighting. www.rayteccctv.com

Guest rooms upgraded with new access control system Allegion has completed a project to install a new access control system at The Grand Hotel Verona in Italy. The access control systems on the hotel’s guest room doors have been upgraded by Allegion from CISA mechanical locks to CISA eSIGNO electronic contactless locks.

The CISA eSIGNO system is available in a wireless, battery-powered version which offers the possibility of complete control over the entire system from a central station.

The access control system requires no wiring or invasive work on the door resulting in a simple installation – whether on new projects or upgrading of an existing system.

Paul Taylor, CISA Sales Leader for Allegion, said: ““There’s no doubt that electronic access control systems provide a more secure and scalable platform than the mechanical alternative. Easier to maintain than a key-based system, electronic systems allow managers to preset access levels for individuals and protect designated areas, and when guests check out or employees leave the business access can be cancelled quickly and easily. Crucially an electronic system provides a fully auditable history of access as well as preventing the entry of unauthorised persons.”

Laura Zago is manager of The Grand Hotel Verona. She said: “We got both our architect and CISA agent involved to ensure the satin silver finish on the CISA eSIGNO lock became a design guide for the other furnishings in the room, from the number on the door to the handles on the other doors inside.” www.allegion.co.uk

Project1_Layout 1 29/09/2014 21:29 Page 1

Connect with the best of the best in CCTV and Access Control, analogue or IP with Pro-Vision.

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Pro-Vision Distribution Ltd sales - 01743 440 500 fax - 01743 440 700 sales@provision-cctv.com www.provision-cctv.com

EDIT tavcom oct14_000_PSI_oct14 29/09/2014 18:27 Page 1

PROMOTION

Are they amongst us?

Have we been invaded by IT integrators or did the publicised threat not materialise after all?

ook around. Has the threat materialised? We were warned long ago that if we didn’t get ‘with it’, we were in danger of handing over our customers and our profits on a plate to the invaders who speak as though they come from another world. By ‘we’, I mean the traditional security industry which includes amongst its members, the many thousands of installation companies that have done such a great job over the years installing analogue CCTV, and by ‘invaders’, I mean of course, IT/Network systems integrators.

The answer is that the IT/Network systems integrators are indeed among us, but instead of being a threat, they can perhaps be respected for being a catalyst for change and for helping grow the market for what we should perhaps nowadays call video surveillance and not CCTV.

L

IT/Network systems integrators are indeed among us, but instead of being a threat, they can perhaps be respected for being a catalyst for change and for helping grow the market Tavcom Training’s 2014 Prospectus can be viewed online at www.tavcom.com, whilst a printed copy is available upon request: email sales@tavcom.com.

54

Video over IP When Video over IP was first promoted by Tavcom over a decade ago as a serious alternative to analogue based CCTV, the fact that it could potentially offer substantial savings on installation costs was heralded as its most important attribute. It was claimed that existing LAN networks could be used instead of installing a new cable infrastructure. Indeed, a single network cable is able to carry video and audio, as well as provide telemetry and PoE (Power over Ethernet), in addition to what may have been originally installed for i.e. the transmission of data.

In reality though, the increased interest in Video over IP has come about because it offers much more than the benefit of some initial installation cost savings. Enabling users to gain maximum advantage from the latest generation of megapixel and HD cameras has proved to be a key driver, whilst the resilience and redundancy of Video over IP solutions should also not be underestimated. For example, mission critical video recording can be stored at any location on the network and retrieved from any PC or even a smartphone or tablet by an authorised user. A high level of redundancy can therefore be introduced by choosing to simultaneously record and store video at multiple locations. However, at the top of USPs must surely be the opportunity to control the system and view live images from anywhere on the network.

So, if cabling issues are not the main driver for the adoption of Video over IP, why are IT/Network systems integrators among us? Perhaps an obvious answer is that their business development managers have recognised that in a tough competitive environment they can consolidate their relationship with their existing clients, as well as create new business opportunities, by diversifying beyond their normal ‘data’ remit. They have discovered there is no cost of entry into the security arena, other than the need to employ one or more people from the traditional security sector who understand how to asses risk, how to carry out a site survey and how to specify the correct cameras, recording devices, etc.

It’s simpler than you might think Even though most of us would prefer not to be challenged to come out of our comfort zones, the influx of IT/Network systems integrators who can open our minds to new ideas and solutions has to be a good thing. With the demand for integrated video surveillance solution projected to continue to grow at a healthy rate over the coming years, there is perhaps room for all. As highlighted in one of my previous PSI Magazine articles, perhaps the biggest barrier for traditional security installation companies is the ability of their sales teams to talk the language of network managers.

The good news is that many of the leading manufacturers and distributors of video surveillance equipment provide training courses which cover the key issues relating to the design and implementation of IP network based systems, whilst training organisations such as Tavcom regularly conduct training programmes that cover Video over IP in greater depth.

www.psimagazine.co.uk

Project1_Layout 1 29/09/2014 22:14 Page 1

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EDIT focus oct14_PSI_oct14 29/09/2014 17:29 Page 2

ProtectNet. A world where IP networks remain safe.

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EDIT focus oct14_PSI_oct14 29/09/2014 17:24 Page 1

PRODUCT FOCUS: STORAGE

Hybrid NVRs added to HD portfolio Honeywell’s hybrid network video recorders convert analogue feeds to IP without replacing analogue cameras, which is ideal for smaller installations that want to keep their existing analogue cameras while adding HD IP video to their systems. When installed with an existing NVR, the HVE encoders transition the NVR to a hybrid model that supports a mix of analogue and HD IP video.

MAXPRO NVR Hybrid supports simultaneous recording and live monitoring for up to 32 cameras and is compliant with the ONVIF Profile S protocol that enables system customisation.

Additionally, 360-degree camera support increases situational awareness and improves coverage, and a video surround feature lets users track subjects as they move between areas covered by adjacent cameras. Customers can access the system remotely using Honeywell’s web client and MAXPRO Mobile application. The web client is supported from any standard Mac or PC browser and requires no additional install, provides the value of reduced setup, maintenance and improved compatibility. www.honeywell.com/security/uk

Hard drive designed for surveillance analytics The Seagate Surveillance HDD is purpose-built for storing and accessing video analytics, improving data integrity and keeping systems in the field longer. A 3.5-inch drive, the Surveillance HDD is available in capacities up to 4TB and can store up to 480 hours of high-definition (HD) content.

Designed to scale video storage, the drive now incorporates rotational vibration (RV) sensors enabling it to reliably perform in systems with up to 16 drives, making it ideal for small-tomedium businesses such as casinos or manufacturing plants where bulk storage for HD video and video analytics are highly valued.

Designed to support surveillance recordings from a number of cameras no matter their resolution requirements, Surveillance HDD supports up to 32 channels and handles the higher write workloads required by surveillance systems. It also supports the flexibility required to scale a surveillance solution, supporting more data for longer periods of time and meeting industry archive and resolution requirements. www.seagate.com

Security solutions as individual as you are.

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New product additions coming soon

Project1_Layout 1 29/09/2014 21:08 Page 1

BE PART OF THE NSI INSTALLER SUMMIT MANCHESTER 2014 November 20th, Marriott Hotel Country Club Worsley Park, Manchester The NSI Installer Summit is a unique conference and exhibition designed to bring together security manufacturers, industry experts, business solution providers and hundreds of Installers from NSI approved companies.

TO REGISTER AS A DELEGATE PLEASE VISIT WWW.IFSEC.CO.UK/NSISUMMIT FOR DETAILS OF EXHIBITION AND/OR SPONSORSHIP PACKAGES CONTACT EXHIBIT@NSI.ORG.UK

nsi.org.uk ŠCopyright 2014 NSI

EDIT focus oct14_PSI_oct14 30/09/2014 13:33 Page 3

PRODUCT FOCUS

Connections Hello again,

64 channel NVR with four-step set up The SRN-4000 NVR from Samsung is able to simultaneously record and multi-stream the transmission of images at a bandwidth speed of 400Mbps. It also offers the potential to record and store, via 12 internal hard drives, video captured by 64 x 2 Megapixel cameras for up to 108 days or up to 43 days for the same number of 5 Megapixel cameras.

The 12 internal hot-swappable hard drives support RAID5 and RAID6 recording which provides protection against unrecoverable read errors as well as whole HDD failure. The SRN-400 also features an iSCSI interface giving users access to large storage devices, if required. The SRN-4000’s on-screen user interface ensures that it can be configured in only four steps using the ‘Easy Setup’ wizard, whilst cameras can reportedly be registered without complication via a quick set up process. www.samsungsecurity.com

Hard drives for security Western Digital’s WD Purple is a purpose-built line of 3.5-inch, high-capacity hard drives for surveillance applications.

Designed for video surveillance units, WD Purple hard drives are available in capacities from 1 TB up to 4 TB. Optimised to withstand the demands of always-on digital PVR, DVR and NVR recording environments, WD Purple hard drives offer low power consumption and performance features typically reserved for enterpriselevel storage.

Built for easy integration into new or existing video surveillance systems, WD Purple hard drives are designed and tested to surveillance-class standards. Without a current industry standard, WD worked with surveillance partners to develop a proprietary benchmark to define and demonstrate performance in surveillance systems. Tests of WD Purple hard drives, says the company, indicate superior performance to competitive surveillance-class brands of storage, especially as cameras, channel count and workloads increase. products.wd.com/wdpurple

At last, hopefully we have made some progress on the tightening the control of certificated & non certificated ARC/RVRC’s, with a bit of luck and a prevailing wind a working group of the ACPO Security Group will take a hard look at the abuse of standards with view to making amendments to the next publication of the ACPO Policy.

For a while now we have seen SSAIB & NSI certificated ARC’s/RVRC’s passing visually confirmed alarms without URN’s via the 999 service, despite having signed up to the ACPO Policy only to pass activations where there is a valid URN in place We have also seen uncertificated monitoring centres using the 999 service for systems that may or may not have been installed by SSAIB or NSI recognised firms. This activity blows a huge hole through the need to install, maintain or monitor systems to a standard and to obtain a URN. Inspectorate bodies have in their rules that recognised firms and the Directors thereof cannot supply un-certificated scopes of work or operate subsidiary businesses that enable them to partake in uncertificated activity on the side. Whatever you install or monitor must form part of your certificated scope and you cannot start or be involved in a subsidiary to circumnavigate standards. i.e. a certificated installation company monitoring their own systems (with or without a URN) and using the 999 service breaks the rules. Or a monitoring/guarding service monitoring visually confirmed alarms, fire or intruder systems, tracking or lone worker, must also have all their activity in their scope of certification whether or not it is providing services that require emergency service attendance with a URN. It is agreed that where uncertificated monitoring centres are passing confirmed CCTV activations via the 999 service it was very highly likely they were using unlicensed operators. By accepting the activation the police service could be supporting illegal activity from a known source, namely an un-certificated monitoring centre. These known abusers of the standards should be reported to the Security Industry Authority (SIA) for further investigation.

Hopefully the ACPO working group will make amendments to the ACPO Policy to ensure that certificated ARC’s only pass visually confirmed alarms to BS8243 or BS8418 with a URN via ex-directory lines (or data transfer) and not via the 999 service.

It is known that even SSAIB & NSI certificated ARC’s/RVRC’s do not employ licensed operators for visually confirmed alarms, CCTV images, audio, lone worker or tracking services. Non-compliance with ACPO policy should result in an MOU being raised with the ARC’s/RVRC’s inspectorate body and they should be reported to the SIA for further investigation The most difficult objective for the ACPO working group to tackle is the activities of un-certificated monitoring centres. However by reporting them the SIA if they are passing visually confirmed alarms and to expedite the data transfer system for certificated monitoring centres to differentiate response levels should go some way to tidying up the monitoring industry.

Lastly, the inspectorates have a role to play by enforcing their own rules about un-certificated scopes of activity and to ensure that a remotely monitored CCTV system can only be monitored by a certificated ARC/RVRC. Somehow all of that needs reviewing prior to the publication of the next ACPO Policy and hopefully amendments will be made to enforce the rules of the inspectorates and the SIA requirements for licensing.

Bye for now

EDIT focus oct14_PSI_oct14 29/09/2014 22:20 Page 4

IP range offered in two formats Genie CCTV’s latest range of IP surveillance products are available in two recording platforms (Professional and Performance) and a portfolio of cameras and storage solutions to fit the majority of commercial, industrial and domestic applications.

With a minimum of 2.1MP the cameras ensure the capture of full ONVIF conforming 1080p images; and the range includes a Mini PTZ with a 5x Optical Zoom capability. PoE is standard throughout, as is Micro SD Card support – and models with integral varifocal lenses come with the Smart Focus feature which allows engineers and operators to remotely zoom a camera in or out – via the camera’s dedicated web page – and the camera then automatically re-focuses.

Genie has developed two separate recording solutions, the NVRPRO Professional Range is available with 9, 16 or 32-Channels and the NVRX Performance with 4, 8 or 16-Channels – the new cameras can obviously be used with either NVR. www.geniecctv.com

Kits offer 960H alternative option Y3K’s 960H technology produces images that are 960 horizontal and 480 vertical pixels large and will eventually replace Y3K’s D1 resolution analogue cameras and DVRs. The IQCCTV 960H kit offers additional benefits compared with current D1 resolution systems and are an alternative to IP megapixel systems.

Paul Singh, Y3K’s Group CEO, said: “IQCCTV 960H is a truly flexible technology and offers installers an easy upgrade path to sell to companies that already have a security camera system, making it easy for existing analogue installations to be replaced. It’s simple – all you need to do is upgrade to 960H cameras and a DVR system while retaining your existing coax cabling.

The cameras are also compatible with standardresolution DVRs, but will only give you improved picture quality and performance when recorded on a system that supports full image sizes.”

IQCCTV HD 960H 4-camera kits will be available in bullet and dome camera configurations and will include an HD 960H DVR, 1 TB hard drive, remote control, USB mouse, 4 x cameras, 4 x video cables, camera power supply, a 1-metre HDMI lead and an Ethernet/Network cable. www.y3k.com

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EDIT focus oct14_PSI_oct14 29/09/2014 22:17 Page 5

PRODUCT FOCUS: STORAGE

VIOLA – the entry level DVR

NVR for easy migration Vista’s Quantum NVR is described as simple to use, with the look and feel of a DVR. The Quantum NVR provides full HD 1080p recording with up to 12TB of internal storage.

Auto discovery and IP address setting of VK2 cameras makes the unit simple to set up.

The NVR is compatible with all Vista VK2 cameras and comes with QCMS software that can communicate with any QNVR or H.264 Quantum DVR – an ideal solution for providing hybrid systems. The unit can also be controlled via the current VKBD4 joystick keyboard for remote operation and fluid dome control.

Designed to look and feel like a standard Quantum DVR, the Quantum NVR helps installers and end users simplify the switch from analogue to IP. Easy to both install and operate, it is particularly relevant for estates currently using Quantum DVRs that want to move to an IP-based system. www.vista-cctv.com

CCTV distributor Videcon’s VIOLA2 entry level digital video recorders are available in 4, 8 or 16 channel variants offering 960H recording for high resolution footage. Building on the VIOLA entry level DVR range, the VIOLA2 offers all the features of its predecessor with further specification improvements to include 960H recording resolution, HDMI monitor output and a more user friendly GUI interface.

The VIOLA2 is backward compatible with the remote viewing software and mobile apps of the VIOLA, allowing integration of new and existing sites seamlessly. www.videcon.co.uk

Southern Monitoring 0844 871 2223 and Northern Monitoring 0844 871 2224 BT BT Redcare Redcare CSL CSL DualCom DualCom EMIZON EMiZON ArchAngelPassivSystems Loneworker RISCO RISCO Group Group RSI RSIVideo Video Technologies Technologies WebWayOne WebWayOne

Trust the Largest Independent Supplier of Monitoring Services in the UK

EDIT off the wall oct14 SAME AS LAST MONTH_PSI_aug14 29/09/2014 18:15 Page 2

OFF THE WALL

CAUGHT ON CAMERA Theatre of screams This month CCTV footage captured at the Brookside Theatre in Romford, Essex showed a chair appearing to move on its own. To make things weirder this potentially supernatural event happened after a psychic medium had been on stage earlier in the night. The theatre's manager Jai Sepple said a lot of weird things had happened at the theatre over the years, but this is easily the freakiest thing he has seen.

The man with the fishing twine was presumably unavailable for comment. www.youtube.com/watch?v=htweIRcy7ys

Clown wanted A robber believed to be dressed as a clown while collecting money for charity has been caught on camera demanding money from staff at the Cheque Centre shop in Liverpool. The thief walked into the currency exchange shop wearing a yellow wig, white face paint and a pink nose and forced a worker to hand over bundles of notes.

No one was hurt in the robbery and at the time of going to press police were still keen for anyone with information to come forward. www.youtube.com/watch?v=4ZkDwas1T6Y

Break in, break out In footage that quickly went viral this video shows a thief smashing the glass of the door of All Points Electric in Brandon, Canada in the early hours of the morning to gain entry to the premises. But the intruder, who didn't even steal anything, then decided to make a quick getaway but apparently couldn't remember which glass door he had broken and ran into the closed one by mistake. Most news outlets have picked up on the story so a positive identification should result.

As we all know, CCTV has a real value in the fight against crime, however once in a while it captures the public doing something that is perhaps not altogether sensible or it catches a real one-off moment. Here we look at a look at CCTV clips from around the world‌ The dancing thieves Four men are wanted for their part in a robbery which took place in a takeaway shop in Melbourn. One of the men is seen stealing a set of delivery van keys from behind the counter while staff had their backs turned. Once he had the keys the man and his accomplices were filmed dancing inside the Victorian store before leaving. The Suzuki delivery vehicle was found burned out a while later. www.youtube.com/watch?v=AMMcqV3vr6s

Driver feels smashing This footage shows the moment a man was thrown from a car during a crash before springing to his feet, clearing up the debris and walking away. The high speed crash, in Turkey, sees two black cars colliding at a crossroads. With both vehicles entering into a spin, the door of one is ripped off and the passenger is ejected from his seat. After a few seconds, he leaps up onto his feet and dusts himself down as his two friends check he is alright. www.youtube.com/watch?v=KbbdZQu1zno

www.youtube.com/watch?v=ewMlMHr8lvo

62

www.psimagazine.co.uk

sep14 dir_000_RiskUK_jan14 08/09/2014 15:01 Page 1

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sep14 dir_000_RiskUK_jan14 08/09/2014 15:01 Page 2

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sep14 dir_000_RiskUK_jan14 08/09/2014 15:01 Page 3

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sep14 dir_000_RiskUK_jan14 08/09/2014 15:01 Page 4

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sep14 dir_000_RiskUK_jan14 08/09/2014 15:01 Page 5

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Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takexeurope.com Web: www.takexeurope.com

SECURITY EQUIPMENT INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

PYRONIX LIMITED Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS INTRUDER AND FIRE PRODUCTS

BOSCH SECURITY SYSTEMS LTD

CQR SECURITY

PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 01895 878088 Fax: 01895 878089 E-mail: uk.securitysystems@bosch.com Web: www.boschsecurity.co.uk

125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

INTRUDER ALARMS – DUAL SIGNALLING

CSL DUALCOM LTD Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 F: +44 (0)1895 474 440 www.csldual.com

SECURITY EQUIPMENT

CASTLE Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042 www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

SECURITY SYSTEMS

RISCO GROUP

VICON INDUSTRIES LTD.

Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

Brunel Way, Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-security.com Tel: +44 (0)1273 475500

EDIT people oct14_000_PSI_oct14 29/09/2014 18:21 Page 2

APPOINTMENTS

APPOINTMENTS John Psyllos

Peter Cowell & Anthony Collett SSAIB has recruited two new regional auditors to carry out inspections of existing and potential new registered firms. SSAIB Chief Executive Geoff Tate welcomed the new auditors joining the organisation, Peter Cowell and Anthony Collett.

Peter has nearly 30 years’ security industry experience with companies including Thorn Security and more recently was MD of HSG Security. He will now be inspecting companies in Essex, Suffolk, Norfolk, Cambridgeshire, Herts, Bedfordshire and Northants.

Meanwhile, Anthony has also been working in the industry for a similar time in roles including an alarm engineer and contracts manager for firms such as Secom and Bell Security. As a regional auditor for SSAIB, his patch covers the counties of Kent, Sussex and Surrey.

Mark Ryder Redvision has announced the appointment of its new general manager, Mark Ryder, who explained: “My operational responsibilities include the effective manufacture of the current X-SERIES PTZ and dome camera range. I am also responsible for the launch of the IP X-SERIES over the summer, which will increase production demands and has necessitated our expansion into larger premises.”

Having trained as a mechanical engineer, Mark cut his teeth working for pneumatics manufacturer Norgren. He soon moved into a technical operations management role, overseeing the manufacture of bespoke control systems. He gained his commercial experience at NTL / Virgin Media, working initially in a sales role and then as an account director.

www.psimagazine.co.uk

IDIS has appointed John Psyllos to the role of Product Manager to lead DirectIP product management across Europe and the Middle East.

John brings with him extensive security industry experience across technical design, engineering, project and account management. An electronic and IT network engineer with a deep understanding of IP surveillance technology, John spent over ten years with UK security systems integrator First City Care. In his most recent role as a technical design consultant, John oversaw the implementation and maintenance of tightly integrated security solutions at London headquartered corporate enterprises.

Commenting on his appointment, Brian Song, Managing Director at IDIS Europe, said, “I am confident John will further strengthen our DirectIP integration capability and rich functionality, to meet the growing demand for seamlessly integrated security solutions from across a range of markets.”

Sandra Eastlake ADP Security Systems has welcomed a new member to its management team. Sandra Eastlake joins the company as security services manager to lead business development in new and existing markets.

Sandra brings 21 years of experience of client services and consultancy in the security industry, having worked for Norbain SD, VCL/Honeywell, Asset Security and Protection, The Lone Working Group, Security Consultant Services (UK) and, most recently, Absolute Security Systems.

Eric Roberts The Shield Group has announced Eric Roberts as the Managing Director of the company’s Monitoring and Systems division. Mr Roberts, whose last position was Business Development Director - Monitoring at Corps Security, will manage the day-to-day operations of the Monitoring and Systems Division and will be based in the company’s headquarters in Austin Friars, London.

Eric brings with him a wealth of experience, having started his career, over 28 years ago, as a security engineer, securing and monitoring CCTV systems for several blue chip companies in the UK. He then progressed to become a sales director at Emizon, where he managed business units valued at over £20 million and later moving up to Business Development Director.

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