PSi February 2014

February 2014 – £4.00

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Professional Security Installer

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Contents p3_000_PSI_sep11 29/01/2014 17:15 Page 2

February 2014 – £4.00

February 2014 www.psimagazine.co.uk

www.psimagazine.co.uk

Professional Security Installer

5 Editorial Is the technology to turn analogue cameras into network cameras likely to spark a new trend in the market?

6 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s movers and shakers

13 The PSi Interview This month we meet Peter Regan of Eaton’s Fulleon Business to discuss a number of things including the introduction of the new EN54-23 standard for visual alarm devices and the role of standards

16 Editor’s Choice The pick of the latest security products available on the market with QR codes for easy access

18 Independent product testing This month the Cammsys Blacksys HD in-car DVR and the Sony SNC-CX600/SS network camera are put through their paces by our reviewers

23 Analytically speaking One of the added extras to some surveillance cameras or a service offered by licence, video analytics can bring functionality to CCTV

29 Warranties - value added?

Sending the right signals?

You may consider yourself to be well-connected, but are your customers? The technology for signalling and network connectivity is constantly evolving so it might be worth taking a look at the latest options now available

Are equipment warranties really of benefit to the installer – surely all companies should replace faulty equipment anyway? The PSI Panel deliberates

33 Standards talk

CONTACTS

Adrian Mealing, Chairman BSIA Security Equipment Manufacturers Section, discusses wireless alarms

35 Signalling and connectivity Perhaps in the world of alarm signalling the biggest myth is that any one technology is more reliable than the other. We look at the reasons why

38 Inside Story - Cloudview A look at the newly-released cloud-based visual network adapter

48 Fast track training A look at one man’s quick march to a new career in the electronic security industry

50 Off the wall CCTV footage of the unexpected and unexplainable!

51 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk Cover pic: Dreamstime

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 020 8295 1919 E-mail: david.lewis@proactivpubs.co.uk DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 020 8295 1919 E-mail: paul.amura@proactivpubs.co.uk

PSi QR Codes For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2014

ADMINISTRATION Tracey Beale Tel: 020 8295 8306 Fax: 020 8295 1919 E-mail: tracey.beale@proactivpubs.co.uk

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

MANAGING DIRECTOR Mark Quittenton

ISSN: 1360-6476

CHAIRMAN Larry O’Leary

PSI is currently available for an annual subscription rate of £48.00 (UK only)

3

EDIT leader feb14_000_PSI_feb14 30/01/2014 13:15 Page 1

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Maintex Software

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With Texecom’s Maintex software you can remotely diagnose and monitor any Premier Elite security system with remote signaling capabilities.

• SmartKey App

Fully compliant with PD6662, Maintex reduces unnecessary site visits and prevents problems before they occur; saving you time, money and above all, providing peace of mind.

• Keypad App • Engineer App

Available to download now!

EDIT leader feb14_000_PSI_feb14 30/01/2014 13:15 Page 2

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EDITORIAL

THE NEXT TREND IP is the way forward. That must be true because the majority of the big CCTV vendors out there are telling us so, however the market is still not leaving analogue behind.

t’s a story we’ve covered a lot of times in the past in PSi; the development of IP technology has opened up many new opportunities in the security market and given customers a new lease of life in regard to what they can do with their systems. The features and benefits of networkable systems have been discussed at length in this magazine and will yet again, no doubt be one of the main topics of interest at the IFSEC trade show later this year. IP has had such widespread publicity that installers cannot have avoided the messages hitting the sector.

Yet despite all of this the take-up has been slower than the CCTV camera vendors would have hoped. A few years ago we were meant to have reached the IP tipping point in the UK, but we’re still waiting. Of course the market for IP CCTV for new builds is impressive, but taking into consideration the entire surveillance picture, analogue is still the main force.

The reasons for this have also been discussed at length in this magazine; training, expense, perceived bandwidth problems etc so let’s not dwell on them. But one fact stands out, if a customer wants to ‘migrate’ then you probably need to change their existing wiring, cameras and recording devices. That can be a big job.

So what the market needs it a solution that can give your clients all of the benefits of IP without the need to replace anything, or at least not everything. We’ve had a few successful launches in this space, but wouldn’t it be so much easier if you could at least keep the analogue cameras and the infrastructure?

By using certain encoders it is possible to digitise an analogue signal and make a networkable system. However in the last month we’ve had two launches into the market that sit in-between the camera and the network and not only offer digitisation but integration, cloud storage, remote access, analytics, memory card end storage and other features traditionally the domain of IP. The two systems (from Siqura and Cloudview) are both offering a service for the traditional analogue market; turn your analogue cameras into IP ones without changing (almost) anything. In the case of the Cloudview system the company is also offering cloud storage into the package so you don’t need on-site storage equipment, just a web browser. And there you go – who needs IP cameras anymore?

Well, of course, the systems will not be suitable for every application, again as we’ve said before, CCTV should be fit-forpurpose, so the new analogue-to-network encoders won’t be for everyone, but they will create a stir in the market. Time will tell if the major vendors move into the encoder market or even fit them into their new analogue cameras as standard, but until then James Wickes, the man behind Cloudview told us he is not afraid of what the major vendors do in response. In fact he sees imitation as flattery and an indication that he’s got a good product.

Lots of people in the industry have their favourites. Whether it’s IP, analogue, 960H, HD-SDI etc and they will defend them. Yet there is always room for something else and offering the analogue-centric installer an easy route to network benefits such a cloud storage and remote access may just trigger another trend in the security market.

I

The Premier Elite Series represents the most advanced electronic security solutions Texecom has to offer.

These products are designed to protect high value installations where design flexibility, product performance and integrated solutions are a priority.

Visit: www.texe.com/uk Sales: 01706 220460

Andy Clutton EDITOR

5

EDIT news feb14_PSI_feb14 28/01/2014 14:50 Page 2

INDUSTRY NEWS

INDUSTRY NEWS Elizabeth France is new Chair of the SIA

In brief Canon Europe has been accredited as a hardware security partner by Nedap.

Allegion has been unveiled as the new name for Ingersoll Rand’s Security Technologies division following the spinoff from its parent company.

Pro-Vision Distribution has announced that new additions to the range of Mirasys Network Video Recorders (NVR) are now available.

Elizabeth France

Elizabeth France CBE is now the Chair of the Security Industry Authority (SIA) with a term of three years. Mrs France has extensive experience in the criminal justice sector and is the non-executive Chair of the Office for Legal Complaints.

Following an open selection process, Bill Matthews has been re-appointed as the Board member with particular responsibility for representing Scottish interests.

Home Office Minister for Criminal Information Lord Taylor said: “I am very pleased to announce Elizabeth France as the chairman of the Security Industry Authority. With extensive experience within the police and security sector, Elizabeth has just what it takes to drive the Authority forward.

I would also like to thank Bill Matthews for his significant contribution as interim SIA chairman over the last twelve months.”

@ECAlive

/ECAlive

Electrical Contractors’ Association

EDIT news feb14_PSI_feb14 28/01/2014 14:50 Page 3

Russian bombing highlights rail security needs The recent train station bombing in Volgograd, Russia, has once again focused attention on the vulnerabilities of rail infrastructure.

According to a recently published report by IHS, purchases of explosives, weapons, and contraband (EWC) detection equipment at rail stations worldwide is expected to increase by 3.3 per cent in 2014, and 8.8 per cent in 2015.

A large amount of this growth is expected to come from Asia where rail expansion projects are ongoing. As these rail project near completion IHS expects to see an increase in purchases of explosives detection equipment.

Rail travel varies greatly by city, country, and region giving way to varying degrees of security. Unlike air travel, where all passengers and baggage is scanned for EWC, rail travel is not conducive to the same type of security measures. First, many passenger use rail services as their primary mode of transportation and depend on the easy access and convenience that rail transportation offers.

Second, many rail stations have higher passenger volumes than airports. For example, in 2013 Atlanta’s Hartsfield Jackson International Airport had 71.1 million passengers, whereas Tokyo’s Shinjuku Station had 1.26 billion passengers.

These factors have led to the development of new standoff detection technology to detect explosives in crowded areas. Ahead of the 2014 Winter Olympics, NATO and Russia started work on the Stand-Off Detection of Explosives (STANDEX) system. STANDEX was tested at several European rail stations and is expected to be deployed during the 2014 Winter Olympics. Worldwide rail stations continue utilize a combination of trace, advanced imagery, explosives detection canines, and explosives trace portals to detect explosives.

Overall, the use of explosives detection equipment remains limited at rail stations; however, this is beginning to change as attacks on rail infrastructure continue. The developments of new technologies that meet the unique security needs of the rail industry are expected to drive future growth in the market.

The bombing in Volgograd has focused attention on the vulnerabilities of rail infrastructure

The FSA is more than a badge: because it’s part of the ECA, it’s a valuable business benefit. Members have access to expert ECA advice on all aspects of human resources management - employment, recruitment, disciplinary matters, employment law and industrial relations.

FSA Members also get: s Specialist technical advice on design, installation, inspection and maintenance s The ECA Guarantee of Work to give your customers peace of mind s Discounted training courses s Commercial contracts and legal advice on a range of issues affecting your business s Credit rating and debt recovery services Joel Mulloy, Director, Abel Alarms

s Reduced rates for BUPA cover, life insurance and pension schemes s Health and Safety advice on how to reduce risks and comply with legislation

ECA. Here to help your business.

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EDIT news feb14_PSI_feb14 29/01/2014 17:24 Page 5

THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L D U A L C O M

The interview that gets the facts from the top

Home automation trend continues The growing trend for home automation may bring new work for installers as new statistics from CEDIA (the Custom Electronic Design and Installation Association) reveal that 91% of consumers aspire to having whole house control/automation system, showing a significant consumer appetite for smart home technology.

Research was carried out at The Gadget Show Live in 2013, polling the opinion of over 700 consumers. A home audio system is currently the most popular technology feature, with 65% of respondents saying they already have this in their property.

Home security systems are also high up the priority ladder, with 53% saying they choose to protect their house this way. A further automated-home favourite is the Home Cinema, with 49% saying they already have one installed, and the remaining 51% saying they would like to have one - showing the demand for a high quality, movie-watching experience at home.

Automated home technology features which are high on consumer wish lists include: • 90% would like to have automatically operated blinds or curtains • 87% would like to have outdoor speakers & audio controls • 85% would like to have a lighting control system • 83% would like to have an energy management system/display • 31% of those surveyed would choose a home technology professional to install this type of technology. However, a large proportion of consumers would choose to install the technology in their homes themselves.

Personality Award for Dennis Judd CSL DualCom’s Head of Corporate Relations, Dennis Judd is this year’s recipient of the Association of Insurance Surveyors (AIS) Personality Award. AIS Chairman Mick Fitch thanked Dennis for his support and assistance to the insurance industry over many years both in role at CSL DualCom and previous roles.

Dennis has been a notable figure in the security sector of the insurance industry for a number of years, initially at Modern Alarms, followed by ADT Fire & Security. Dennis has been instrumental in raising the awareness of the benefits of dual signalling and monitored alarms amongst insurers.

Dennis is also key to the organisation of the CSL DualCom Annual Insurer’s Forum, which hosts senior insurers and consultants providing them with cohesive information on industry trends affecting risk assessment in the fire and security sectors.

Dennis is pictured (centre) with Roy Bottomley and Ken Bristow of the AiS.

This month Simon Banks talks to Peter Granville the owner of Broadsword Security, a leading NSI Gold installer offering full security services to Oxford and its surrounding areas.

You are advocates of wireless intruder alarms. How do the labour costs and reliability of modern wireless systems compare to wired systems?

Our preference would be for a wired system as they are far more stable and easier for fault finding. Wireless intruder alarm systems have evolved positively over the last few years with increased battery life and two-way signalling. The labour cost on a small to medium sized wireless system is approximately reduced by half, although detectors and other peripherals will impact on the total overall cost. An advantage of modern intruder panels is their hybrid capability. If you have a problematic cable route to a hardwired device you can substitute it for a wireless device with no additional cost to the customer.

What advantages are gained for the business from your NSI Gold status?

This is a certification that customers identify with when looking for a quality installer. We rely on our NSI Gold status to bring in insurance-driven installations and maintenance contracts. It provides us with credibility within the industry and this is something we believe our customers respect. It also gives weight to our marketing messages by demonstrating to our customers that we work to the highest standards.

Where do you see the biggest area of growth in your business going forward?

If you had of asked this question twelve months ago I would have said fire as new intruder alarm installations had reduced in number. However, today I am pleased to say we are now seeing seeing the number of intruder alarm installations increasing. With the development of new technology from intruder alarm manufacturers and the subsequent increasing number of enquiries, I feel the intruder market can continue to grow and expand.

Deddington will be the first fibre only area in the UK with no copper to support intruder signalling. How will this affect your choice of equipment moving forward?

At the higher end of the market where insurers request grade 4 signalling, the communications choice is reduced to grade 4 radio or IP dual path signalling. That being said, I feel the infrastructure for IP signalling needs to become more reliable.

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045_Layout 1 28/10/2013 15:49 Page 1

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A Breath of Fresh Air

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EDIT interview psi feb14_PSI_feb14 28/01/2014 14:45 Page 3

INTERVIEW

WORKING WITH STANDARDS P

eter Regan is the product marketing manager at Eaton’s Fulleon Business. We caught up with him to discuss a number of things including the introduction of the new EN54-23 standard for visual alarm devices and its impact on the fire/security market, Firex and installer requests.

How have the last twelve months been for you?

It’s been an exciting time. Following the integration of Cooper Industries into Eaton and the preparation and planning for EN 54-23, the new beacon standard for fire alarm systems in Europe, the people at Eaton’s Fulleon business have had plenty to keep them busy!

We also saw the introduction of the Construction Product Regulation (CPR).

CPR dictates that where a harmonised standard exists, such as EN 54-23, products sold for the purpose outlined in the standard must comply. This change has resulted in updates to our product portfolio and documentation to ensure all our products fully comply with the requirements, again keeping the entire team busy.

2014 will see the introduction of EN54-23.

How do you think this will affect the market and the work of installers?

The introduction of the new beacon standard will have an impact across the industry.

The new standard calls for a minimum light output of 0.4lux and for a beacon’s performance criteria to be stated clearly on the product. For manufacturers wishing to develop and sell beacons suitable for fire alarm use (visual alarm devices or VADs) the new standard has proven very demanding.

The development issues are largely down to physics, specifically the inverse square law which dictates that in order to double the

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distance for a given light output (0.4lux) four times the power is needed. This is a critical consideration for fire alarm systems where power consumption is fundamental to system design. The result is that creating a product with meaningful room size coverage, with low power consumption, is not easy. For system designers and installers looking to meet the requirements of the updated standard, BS5839-1 2013 (which calls up the code of practice COP0001 the installation guidelines for VADs produced jointly by the Building Research Establishment (BRE) and the Fire Industry Association (FIA)), power consumption and the requirements of the risk assessments will be key. Interpreting the requirements and implementing them into system design will be a challenge.

Careful consideration must be given to the siting of the VAD, checking for visual obstruction, ensuring the correct alignment of the VAD as well as giving thought to the light levels in the room. This is a big departure from today’s custom and practice. We have invested a lot of time to create various guides and tools to make this process as simple as possible for installers and specifiers.

Why was a VAD standard needed?

Until the introduction of EN 54-23 there was no common standard for VADs, meaning brightness levels varied from product to product. It may also be fair to say that the needs of the hearing impaired were not always best served. The new standard and the creation of the Code of Practice COP0001, gives a standardised approach to the manufacture of visual alarm devices. It ensures that if a risk assessment calls for a VAD that the product’s location and level of performance effectively alert the room occupants in a way that is noticeable, so that action can be taken and the room evacuated.

This month we meet Peter Regan of Eaton’s Fulleon Business

The constant challenge is how to speed up the installation time of a device without adding too much cost to the product 13

EDIT interview psi feb14_PSI_feb14 28/01/2014 14:45 Page 4

INTERVIEW

The new standard also simplifies product selection for installers and specifiers as a products performance criteria is visible on, or with the product. This was not the case prior to the introduction of the standard.

Do you think that the continuous introduction of new technology and standards confuses the market?

It’s a balance; because of the implications, fire safety is too important not to have standards that keep the public safe. A lot of effort goes into the development of the standards and a huge amount of work is done upfront with key stakeholder groups to understand the issues surrounding the implications. The task is then with the various associations and manufacturers to help advise and guide the industry. A good example of this is the production of COP0001 for EN 54-23.

Are there any common trends that installers are talking to you about?

The constant challenge is how to speed up the installation time of a device without adding too much cost to the product. This is something we are consistently focused on.

The new beacon standard is also a hot topic, with a lot of installers visiting our web site and downloading the EN 54-23 guide or using our online specification tool.

What would you say is the biggest technology/application problem that fire systems installers face at the moment?

In our sector of the market it is definitely how to interpret and apply the new beacon standard and installation guidelines. Key questions we hear at our CPD seminars and online include where and when to place a visual alarm device, what should the criteria be for the risk assessment and how to manage the power requirement.

Fire is becoming increasingly regulated and complex. Getting it wrong has very serious consequences, so it’s important to get the correct training 14

Do you have any advice for security installers who are thinking of diversifying into the fire sector?

Fire is becoming increasingly regulated and complex. Getting it wrong has very serious consequences, so it’s important to get the correct training. The FIA offer a number of training programs that are well regarded. Obtaining effective training not only helps to give confidence to your prospective customer, but it

also helps the installer understand why certain products are better suited to a specific application. This ensures that product selection and system design comply with the installation standard, thus safeguarding the interest of the installation company in the event of a fire by being able to demonstrate best practice in any subsequent enquiry.

As you are based in South Wales, what did you make of the news that IFSEC is moving to London in 2014? Will you be going?

We will be exhibiting across the hall from IFSEC at its sister exhibition, International Firex. This fire show has historically been biannual and located at the NEC, the move to London makes it annual and we are hopeful that the change of venue will mean an increase in visitors. Similarly we hope that there will be even more interest generated across the world due to the new location and frequency.

Any predictions for the future of the market?

Convergence seems to be the biggest trend. As a maker of devices we are working to develop technologies and applications that will capitalise on the trend, with products that offer an intelligent and flexible approach to the future needs of fire safety.

www.psimagazine.co.uk

Project2_Layout 1 28/01/2014 16:06 Page 1

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EDIT ed choice feb14_000_PSI_feb14 28/01/2014 14:51 Page 1

EDITOR’S CHOICE

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

Next gen system-on-chip announced

Dedicated network for security systems ProtectNet is a network solution from Beaming. It has been designed to tackle some of the issues encountered by the security sector when it comes to accessing information over a network. For example, not only do connections between CCTV cameras and Alarm Receiving Centres (ARCs) need to be reliable and secure at all times, often third parties who are based off site – such as alarm installers and equipment manufacturers – may need to access the network remotely.

Opening up the network historically could have meant exposure to external threats. This, says the company, has called for a solution to provide security companies with the peace of mind that their network was safe and it was only being accessed by authorised personnel. ProtectNet is set up so that only authorised staff can remotely access the network without jeopardising any security or exposing any data to anyone outside of the organisation. www.beaming.biz

Axis Communications has announced the next generation of its system-on-chip for network video cameras and video encoders.

The new ARTPEC-5 is based on dual core multiprocessor architecture, features a larger cache size and higher memory throughput.

The new ARTPEC-5 chip features support for the H.264 High Profile (HiP) video compression standard and high frame rate (60 fps) encoding in full HDTV resolution (1080p). This reportedly resembles twice the frame rate and resolution offered by conventional HDTV video surveillance solutions today. High frame rates allow for capturing quick movements in detail, such as when license plates of fast moving vehicles need to be identified. With full HDTV resolution, large overview areas can be monitored without compromises on image detail as will be required when an incident occurs.

With the ARTPEC-5, Axis is introducing an optimised design resulting in reduced power consumption of network video cameras and video encoders. The new chip can handle more video streams simultaneously than previous generations, features a faster SD card interface for edge storage and allows Axis to design cameras with advanced image processing capabilities to address the most demanding video surveillance challenges.

The first product incorporating the new chip is the AXIS Q7436 Video Encoder, a 6-channel video encoder blade. www.axis.com

Door holders triggered by alarm Vimpex has introduced a wireless magnetic door holder that is triggered acoustically when fire alarm sounders are activated. No external wiring is required and a pair of standard ‘C’ cell batteries provides power for more than a year. Battery life indication and low battery warning allows batteries to be changed during normal maintenance.

Digital technology learns the sound of the building’s fire alarm and the unit can be programmed for regular daily releases, e.g. to release at night and resume holding in the morning. This function is particularly useful in day-care centres, care homes and residential homes. With a 200N holding force even heavy fire doors can be easily held open. A manual release button is also included.

Mounted onto a fixed surface, the door holders ensure retention of the fire door by means of a metallic keeper plate. Interfaced with the fire alarm system, the door holders are de-energised as soon as the fire is detected thus releasing the door without any harmful delay. www.vimpex.co.uk

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Easy retrofit global readers Stanley Security has launched the Oneprox GS3 range of Global Readers for access control systems. The GS3 Readers come in both low frequency and multi technology models and are compatible with the PAC KeyPac, Wiegand and Stanley’s own access cards or tokens. The multi technology readers also work with Mifare / DESfire EV1 cards or tokens and, with Stanley’s Ops feature, can be secured using 128-bit encryption. Using the Ops feature means a proprietary code is applied to the card / token which, along with the card’s CSN (card serial number), can only be read by a Oneprox GS3-MT Reader for effective security.

The readers can reportedly be retrofitted with ease, allowing for simple migration of existing users onto new or additional access controlled doors.

The GS3 readers provide Class 3 wall tamper option compliant to UL 294 and ULC S319, enabling connection of the reader to any intrusion system that requires an arm / disarm reader. This feature allows for one token / one reader range to secure the entire building, as opposed to requiring an extra token and reader solely for the intruder alarm system, for both convenience and added security.

Accordingly, they are approved to BS EN 50131-1 and BS EN 50131-3 for intrusion and hold-up alarm systems. www.stanleysecurity.co.uk

10x zoom option in 960H domes A remotely operated, 10x zoom option is now available in Grundig’s 960H, analogue, vandalresistant mini domes (GCA-C2357V) and bullet cameras (GCA-B2357T). Both cameras use a 3.8 to 38mm auto-focus zoom (AFZ) lens, with a viewing angle of 5.5° to 50°. The vandal-resistant dome option also features ‘U’ form IR LED illuminators it is UVV Kassen Certified – a German accreditation, which allows the camera to be used in banks.

The cameras are both true day/night and use the Sony 1/4” CCD, 960H, Ex-view HAD II sensor.

This produces image resolutions of up to 700TVL in black and white and 650TVL in colour modes.

Both cameras are IP66 rated and operate in ambient temperatures as low as -25°C, without needing a heater. A wide dynamic range (WDR) feature has improved scene contrast and high light compression (HLC) removes over-exposed parts of a scene altogether. Each camera has 8 polygonal privacy zones, 12vDC or 24vAC power options, multi-language menus and RS-485 remote set up. www.grundig-security.com

Corner camera is difficult to tamper with Modern video safety surveillance has to be able to observe locations with poor lighting conditions which are prone to vandalism. The Flexidome IP corner 9000 MP camera from Bosch addresses these requirements, making it particularly suitable for such critical areas as bus stations, care facilities, and hospitals.

The camera features high-resolution optics as well as a wideangle fisheye lens for covering corners. Furthermore, in order to supply additional illumination as needed, integrated active infrared LEDs maintain video clarity, reportedly even in complete darkness.

With a rugged and non-grip design, the camera is designed to be difficult to tamper with. Finally, it is equipped with Content Based Imaging Technology, which lowers bandwidth consumption and thus storage costs by up to an estimated 50 percent by way of intelligent Dynamic Image Noise Reduction (iDNR). This feature suppresses all irrelevant image noise artifacts, therefore substantially reducing the bandwidth required. uk.boschsecurity.com

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PRODUCT TEST Sony SNC-CX600/SS Network Camera

he Sony SNC-CX600/SS is a 720p network camera. The unit is fitted with the high resolution Exmor 1.3 Megapixel CMOS sensor and offers a maximum resolution of 1280 x 720. The camera has an SD / SDHC memory card slot for manual, automatic or alarm triggered event recording an inbuilt passive infrared detector (PIR), a microphone and loudspeaker that enables two way communication and two white LEDs are used to illuminate the surrounding area.

The unit is powered using PoE and is ONVIF profile S compliant.

Out of the box the Sony camera we were to test was only supplied with a camera stand to enable the unit to be mounted on any flat surface. When purchased the camera is normally supplied with an installation manual which we easily located on the Internet for our test. As with any IP product our first task was to install the camera onto our network and as the SNCCX600 is only powered using PoE (Power over Ethernet) a suitable switch was used. The camera came set as DHCP (Dynamic Host Configuration Protocol) which meant it obtained

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SNC SYSTEM: OUT OF THE BOX Packaging

Suitably packaged

Leads

None supplied

Installation Manual

Installation guide not supplied

Installation CD

Not supplied

Peripherals

Camera stand supplied

Size

61mm x 95mm x 41mm

Construction

Polycarbonate

Mounting

Mounting position supplied on rear

Overall Appearance

A good compact design

Comments

On-board PIR, LED and storage Analytic alarms including face detection

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a free IP address from our network. To locate the camera once installed on the network we used the Sony IP setup program, again found on the Internet. When run the IP setup program quickly discovered the camera and when selected opened the cameras webpage in live view.

With Internet Explorer now connected to the camera and a live view visible it was easy to see how Sony’s use of a 120 degree wide angle lens gives the camera an excellent coverage angle. From the live screen there are options to take a snapshot, adjust the image size, frame rate and use the PTZ

control.

The camera is not a fully functionally moving dome camera but instead uses a digital PTZ that enables the user to move around and zoom into areas of the fixed image.

The PTZ controls are enabled in the setting menu and provide the ability to have the traditionally control buttons on the screen, use a drag box so the user simply drags from point A to Point B and the image zooms into that area or Vector dragging where instead of a user creating a box the user draws a line through the screen and the cameras movement follows its direction.

The settings menu provides all of the function you would expect from a camera including image stabilisation for when the camera is installed in a place that is subject to vibration, three selectable image streams which include compression of the image using H.264 or JPEG, various frames per second settings, multiple resolutions and constant or variable bit rates.

The camera offers privacy masking with 20 definable areas where the installer can even set the colour that is used to block that area of the view. Multicast and Quality of Service (a way to prioritise information on the IP network) options are also available.

Manufactures have been releasing cameras for some time that contain motion sensors and lighting and the SNC-CX600 contains both of

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PRODUCT TEST

these. Within the settings the installer has the ability to create event conditions and actions with the conditions not simply being if this happens do that but more detailed with if this and this or this happens then complete the action. The input for these alarms can come from various sources including camera tampering, motion detection, face detection and network disconnection. An example of how this would be used with the camera is if movement was detected via the built in PIR and camera tampering was also detected then the camera would play a voice message that is stored locally as well as send an e mail alert and turn on the white LEDs. The two white LED illuminators that are fitted either side of the PIR provide the camera with the ability to give clear colour images up to 3m even in complete darkness.

In summary the Sony SNC-CX600 is aimed at restaurants, hotel and small business premises. It’s simple to install and configure with a host of features as you would expect from Sony with their analytics inbuilt but now including the ability to interact with the cameras scene via the PIR and LED.

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PRODUCT TEST Cammsys BlackSysHD CF-100

Such a camera might be of use to installers, particularly those with a fleet of vehicles or engineers regularly out on the road

he new BlackSysHD in-vehicle camera available from COP Security records everything a motorist sees and hears whilst driving. It provides irrefutable evidential protection against the “crash for cash” scams that are sweeping the country. The camera attaches to the inside of a vehicle’s windscreen and is powered from the cigarette jack like a Sat-Nav. The camera automatically records the driver’s view, location and speed. Its 130° wide angle lens captures incidents that would otherwise appear in the driver’s peripheral vision. All audio data from inside the vehicle is also recorded.

The camera uses 2 Megapixel, Full HD, 1080p resolution to record video evidence of incidents, including car number plates.

WDR functionality ensures high-contrast scenes in demanding lighting conditions, such as bright sunshine and almost total darkness, present little problem. A rear view camera option at 720p, with 120° wide angle lens, is also available for added protection.

The BlackSysHD has a Tri Axis G-Shock sensor, where a jolt or impact triggers Full HD recording.

The car position, speed and impact force are

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recorded to help combat false claims. Recording is onto a standard micro SDHC card for playback on a PC, complete with map, location and speed data.

All events are tagged and archived for quick retrieval. Further features include emergency button recording and a 5-seconds recording after power off.

While this type of camera is not something that readers of PSi would ever likely be asked to fit, such a camera might be of use to installers themselves, particularly those with a fleet of vehicles or engineers regularly out on the road. With this in mind we decided to take the BlackSysHD for a test run, fitting it in the editor’s van.

In-car cameras are not a new phenomenon; some manufacturers have fitted rear view cameras to vehicles for the purpose of safe parking for a number of years. However the increase in insurance scams and the need for proof of guilt when making claims, combined with the strides being taken by camera manufacturers, has led to the development of in-car CCTV, or car DVD/black box systems. Some of these systems are available from high street electronics stores and simply record images when switched on and save them to removable media storage. The BlackSys HD CF-100 however does a lot more than that.

The system we tested was the front view camera only. There is a rear view camera available that can also be fitted, however the lack of rear window in the van meant we did not need this function.

Installation It is recommended that the camera is installed hanging vertically either onto the top of the windscreen either side of the rear view mirror. As the PSi van has no mirror we were able to fit the unit to the centre of the screen using the adhesive pad. The power supply to the unit is via a 12Vdc socket which is easily arranged via the lengthy (4m) cable, long enough to be secreted neatly in the cab using the supplied adhesive ties thus avoiding loose and untidy wires.

Once the camera has been connected to the power supply for a few seconds a voice says “car DVR is starting” and it is all set. The unit also comes with a GPS sensor which, again, can be 20

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PRODUCT TEST

fitted neatly using the clips. It is this sensor that records the position, route and speed of the vehicle proving information for the GUI software. Again, once power is connected, there is a voice announcement to confirm that the GPS is connected.

The camera continually records footage while the car is in motion saving the data to a supplied SDHC card (ours came with a 16GB card). Before starting to use the camera we formatted the SDHC card in the unit, although the card can also be formatted using a PC. During recording the footage is saved into various folders on the memory card depending on the situation. Regular driving conditions are saved into the Normal folder and video taken during parking is saved into Park. Should the G-shock trigger sense anything the camera footage is saved into the Event folder giving you an easy route to finding when something occurs. When an “event” is detected the camera beeps twice to let you know that it has picked something up.

When the engine is switched off the camera goes into parking mode. In this situation the camera is effectively switched off, however if power is still supplied to the unit, recording will commence if the camera’s motion detection sensor or impact trigger picks anything up. The parking camera can also be started manually using the Emergency button on the back of the unit. The camera also has an on-board microphone which picks up any sound during the recording period. If you are worried about presenting footage in court during which you can be heard belting out showtunes in the background, it is possible to switch this function off.

Using the software Once the journey is finished, the SD card can be removed and all of the footage stored on a PC. The data can be viewed via the CF-100 PC Viewer software program that is downloaded from the BlackSys website. This allows you to scroll through the footage and inspect any incidents as required.

There is a handy zoom facility for checking out smaller details such as number plates plus the GPS field can be switched to the main view or kept as a smaller window.

Using the software it is possible to change the settings of the camera such as G-shock sensitivity and the length of parking recording time and microphone level. Other features include a camera setting allowing the instant grabbing of a jpg image from the footage and also a brightness slider should any footage need extra scrutiny.

The camera itself was tested in bright sunshine, rain, dusk and night conditions and performed well in each situation as the images in this article show.

For further images and running footage of the unit in action see the video at the web address listed to

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RDAS+ SYSTEM: OUT OF THE BOX Packaging

Suitably yackaged

Installation Manual

Some instructions supplied but no overall manual – see review

Size

Controller Peli Case - 270mm x 156mm x 82mm

Construction

Metal / Plastic

Mounting

Mounting positions supplied within most system devices (except Peli case controller which is free standing)

Overall Appearance

Functional

Comments

• Designed for function over form • Good wireless coverage • Easy operation • Quick installation and remote configuration

the right of this page. As the unit was tested on Fenland roads we found it was necessary to reduce the sensitivity of the G-shock trigger as our roads are a little bumpy.

Overall the Blacksys CF-100 showed itself to be at the upper echelons of the on-board CCTV systems. The cheaper alternatives may well record images that can be presented in legal proceedings however the CF-100 provides more than footage alone; GPS mapping, speed monitoring, Full HD recording and the simple GUI. This is probably why the technology is describes as a car DVR system rather than a CCTV camera.

The market for such systems will probably boom in 2014 and may even see similar technology being fitted as optional extras in the more expensive vehicles, however for those with a fleet of vehicles on the road the CF-100 is an ideal solution.

See how the camera performs in different conditions at www.youtube.com/ watch?v=L7gxIMmBHrE

9 out of 10

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Small,

Discreet,

Super Tough

600 IP HD Illustra 600 Series - Compact IP Mini-Domes Don’t let the small size fool you. The Illustra 600 Series Compact Mini-Dome provides crisp and clear high-definition video at 720p and 1080p resolutions. Ideal for surveillance of wide areas, the 1080p model provides a 123° wide horizontal viewing angle. With a detailed resolution of 15 pixels per degree, this camera captures a crisp, clear image of an entire scene, even the perimeter.

For more information:

Call: 0208 750 5660 Email: salesacvs@tycoint.com Visit: www.americandynamics.net © 2013 Tyco International Ltd and its Respective Companies. All Rights Reserved

The Illustra Compact Mini-Dome Camera is designed to provide optimal imaging in a variety of lighting conditions with automatic exposure control. Low-light performance is enhanced via digital slow shutter (DSS) and Soft Day/Night (SDN) technologies. All this with an IK10-rating, even extreme impacts can’t stop these super tough compact cameras.

To find out more visit www.americandynamics.net

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ANALYTICS

ANALYTICALLY SPEAKING... t has been estimated that there are around 1.9million CCTV cameras currently operational in the UK, which means not only that there are a lot of you fitting and maintaining systems but there are also an awful lot of images that need to be studied at any one time to spot any incidents.

As any of you that have sat through a lengthy speech will know, the average sustained attention span of a human adult is not very long (at best it is reported to be 40 minutes) so you need some form of stimulus to keep anyone’s focus on the job in hand before it begins to wane. When you factor in the sheer volume of video footage that needs to be monitored for a security application, a solution is needed to help the CCTV operative in not only keeping on top of the vast quantities of data that requires his attention but also help to maintain a high level of efficiency in spotting infractions.

The most common way to do this is to add intelligence to the system with the aid of video content analytics (VCA) also known as intelligent video analytics (IVA) and thanks to the size of the UK surveillance sector, having a system that can accurately and immediately detect and alert staff to suspicious activity is crucial.

For those yet to really have a look at specifying systems that feature this technology there are a number of VCA solutions that you will be familiar with such as automatic number plate recognition (ANPR), people counting or facial recognition. In the mid 00’s VCA was the buzz of the security industry although early systems did somewhat under-perform and may have led to a slower than expected initial uptake of the technology. Today however the use of video monitoring software is widespread and has, in many new product launches, come fitted as standard as in the case of video motion detection.

Even some of the products we have in our homes use VCA technology. One in particular is the Kinect capability of the Microsoft X-Box games console. Intelligent image analytics are now firmly part of our day-to-day life, with systems in airports looking for suspicious luggage and behaviour through to tracking of known faces in a crowd.

So VCA is not just relevant for security purposes. In the retail environment companies are always looking for the information they can gather from facial recognition software. This includes age, gender and ethnicity – all for the purposes of defining behaviour in the store rather than identifying those individuals who are known thieves on the database.

All public area surveillance (such as airports,

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ports etc) can benefit from using facial recognition to spot unwelcome individuals, however retailers can also use the software to check the profile of their customers and to determine footfall. It is of great value to the retailer to be able to discover where the popular areas of the stores are and how people arrive at that place for designing the store layout and positioning of high profile items. They can also justify charging extra for placement at hot-spots.

Another interesting developments of VCA that helped bolster the growth of the technology in non-security applications was in the use of sports video analysis to speed through the hours of Formula 1 footage to measure the on-screen presence of advertisers’ logos. This reported on the length of time the logos were shown and how big they were thus painting an overall picture of the effectiveness of the campaign. The company who developed this then moved on to designing the software to allow it to recognise specific faces from a database and then track them in a crowd.

Since the unreliable formative years of VCA which saw false alarms being raised by stray dogs, foxes and birds, we now have advanced systems that can tell if a person is walking, running or rolling in an area along with their proximity, behaviour and if they leave anything behind or tamper with the camera itself. So if your client is looking to manage the output from a number of cameras then VCA could be the ideal solution and combining VCA with a top of the range camera can bring additional benefits.

One of the added extras to some surveillance cameras or a service offered by licence, video analytics bring functionality to CCTV

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ANALYTICS

(continued from page 23)

specifically designed area of the image such as near a fence/door etc.

Object detection - Determines the presence of a type of object or entity, for example a person or car. Other examples include fire and smoke detection.

Recognition - Face recognition and Automatic Number Plate Recognition are used to recognise, and therefore possibly identify persons or cars from a database.

Tamper detection - Used to determine whether the camera or output signal is tampered with.

Video tracking - Determines the location of persons or objects in the video signal, possibly with regard to an external reference grid.

The factors How it works

We now have advanced systems that can tell if a person is walking, running or rolling in an area along with their proximity, behaviour and if they leave anything behind or tamper with the camera itself 24

There are a few variations on the theme, but the essential method of how video content analysis works is that the camera is linked to a VCA processor that then sends the message to an incident managing system where it is flagged up onscreen as an action. Some cameras have the “intelligence” or the VCA processor built in, while some DVRs contain the processor, however the end result whichever method is used, is that the screen at the monitoring station (or the graphical user interface (GUI) to be more precise) reacts to show that an incident has taken place.

The “incident” in most cases involves a recorded movement on a static background. In general CCTV images are broken down into their component parts, covering both ‘static’ background shapes and moving foreground objects or ‘blobs’ (BSIA Guide to VCA : 2009).

Information on each object is distilled by the software into its position, size, direction of motion, time in view etc. The exact data –referred to as metadata – is very much tied to the individual VCA product. In some cases, parallel methods of extracting metadata operate at the same time because some perform better than others depending on the application and the scene. The process of capturing metadata is frequently separate from the alert rules. That is to say the image processing algorithms are unaware of what the user is looking for. This independence allows recorded metadata to be searched using different rules at a later date for forensic purposes.

Typically VCA is used for recognising loitering, proximity to fences/buildings, suspicious behaviour, abandoned object and reading number plates. The capabilities include: Motion detection - Determines the presence of relevant motion in the observed scene or in a

According to the BSIA guide to VCA: 2009 By far the two most important performance factors in any VCA system are its Detection Probability (Pd) – the probability that the system will detect what the user wants to see - and its False Alert Rate (FAR) – the number of times the system creates an alert when nothing of interest is happening – otherwise known as a false positive.

VCA has a sub-class of false positives known as ‘nuisance alerts’. These occur when the alert is not exactly what the operator wanted to see, but is caused by a real event and the system is doing exactly what was asked of it. Imagine a maintenance engineer moving through a building at night triggering an intruder alert.

The importance of Detection Probability is pretty clear but FAR is every bit as critical. At face value a FAR of once per camera per day sounds very good, but in a 400 camera system then the control room will be alerted every 4 minutes or so.

Under these circumstances, confidence falls away to the point when good alerts are ignored and the system is rendered ineffective.

Sustaining Pd/FAR performance under varying lighting, weather and crowded scene conditions is the single most significant challenge in VCA according to the report.

Data in the BSIA guide suggests that the analogue cameras installed according to UK industry standard practices can be used with all of the VCA offerings on the market. While IP cameras dominate the new installation market, they remain a small minority when compared with the number of legacy analogue camera systems.

Not all VCA systems will work with all IP cameras.

VCA needs to understand the encoding used by the IP camera – which is not too difficult – but it also needs to allow for any compression that is taking place which may cause a loss in image quality – such as adding spurious images known as artefacts - that in turn could impact VCA

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(continued from page 24)

Some of the people counting technology is susceptible to shadows and sunlight so the efficiency of the analytics software can be reduced if the camera is not cited correctly or the lighting is wrong

performance.

In many cases in the UK people have analogue cameras already installed. There is nothing wrong with analogue systems if that is what is working for the customer, but often when companies look at installing new cameras for an upgrade they will look at IP or hybrid systems which may well include some edge technology such as motion detection.

Conversely if your customer wants to benefit from some VCA processing they can simply get this from using a central processor. It all depends on the application as to what the installer/consultant should recommend to the customer, but the developments on the market today are very flexible in what can be achieved.

In terms of licensing, VCA is software and licences generally need to be paid when software is involved. When it comes to edge technology (where the VCA processor is in the camera) this will be included in the price of the unit. If you are using a third party system that offers advanced functionality not available in the camera or if you require a channel to a specific system this would require extra funding.

Moving forward It is the case, as with all technology, that when it is developed there are people that want to try it straight away and companies that want to be the first to launch it onto the market. VCA was no different and as has already been pointed out earlier the presence of an animal on site often led to false positives. However, software has most certainly been an area of technology which has not stood still for the last few years.

We should keep in mind that everything on sale today is just an extension of technology that came before it so there is no need to expect today’s systems to perform the same as their ancestors. We have to recognise that technology continually improves. Look at how many versions of the iPhone have been launched in just a short period of time, each one “better” than its predecessor!

To keep installers up to speed with the developments in VCA, companies train installers on setting up the systems ensuring that they become confident with the technology and helping them to meet the needs of their customers when asked to fit/specify analytics.

Installers with a CCTV background see the world differently to those with an IT background so there is a need to take out the software challenges that may take up too much time in the programming stage. On the other hand, the installer has vital knowledge of CCTV that gives them advantage over their IT-savvy competition.

The main limitation of the VCA software is the quality of the image being provided by the 26

camera. And with camera performance being affected by the light quality, positioning of the unit and other parameters, this is where the installer needs to ensure that the right camera is specified in order to provide the VCA processor with the information it needs to be able to work to its maximum capability.

Getting it right Some of the people counting technology is susceptible to shadows and sunlight so the efficiency of the analytics software can be reduced if the camera is not cited correctly or the lighting is wrong for the job. It’s the same for smoke detection cameras – you can’t just put them where you would a regular camera and expect it to be the ideal spot.

There are different factors to address when it comes to the camera choice and positioning for use with VCA systems.

It is interesting that today’s cameras have processing power in them that a few years ago just wasn’t possible. However it should be noted that if the application requires powerful analytics functions then it can reduce the camera stream substantially when the processing is carried out by the camera. Alternatively you could perform optimised analysis or you might need to carry out the processing centrally.

There are always questions that need to be asked when it comes to VCA, but the market will likely be seeing more processing carried out at the edge in the future. There is a performance trade-off against cost when it comes to edge technology – if you have a lot of cameras in the system or if you need powerful image processing then you will need to look at the budget of the project before making any decision.

The flexibility of the various options available for achieving video content analysis of footage means that any application can benefit from image processing for security or non-security purposes as long as good quality images are available. Despite how the technology is marketed, many systems are not yet truly ‘plug and play’ although some of the IP technology we saw launched in 2013 does fulfil the description all scenes are unique and cameras need to be individually configured, tested and optimised to meet the task in hand. But once installed and working efficiently, VCA can be hugely beneficial to your customers.

If you ask a client about analytics for security and non-security related applications the next time you’re on a job you might open up a whole new area of functionality they had not considered for their cameras, and if you can offer to heavily reduce the number of bodies that are needed to sit looking at video walls to boot, then business could well be forthcoming.

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Excellence in surveillance IDIS Europe Ltd, 1000 Great West Road, Brentford, Middlesex, TW8 9HH

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WARRANTING INTEREST W

e’re all familiar with vendors offering two-year, or longer, equipment warranties, but is the warranty something that should affect the purchasing decision? When faced with the differing buying options for technology we all have our selection methods and order in which we place them; price, service, support etc. Here the PSI Panel looks at the relevance of warranties.

Julie Kenny – Pyronix Whilst every effort is made by manufacturers to eliminate faulty products in the production process, there will inevitably be a risk of failure in any manufactured product.

Warranties, like any other contract or guarantee, are put in place to protect both the customer and manufacturer, giving a fixed term of liability for the manufacturer, and protection for the customer against faulty equipment.

Whilst it is true that a longer warranty term can convey a sense of confidence a manufacturer has for their product, it is also true that this can be used as a marketing tool to give a unique selling point over a competitor’s equipment. Longer warranty terms can, of course, be an attractive proposition for installers, especially as a ‘comfort blanket’ in a new relationship; however most long term relationships are built on customer relationship factors such as how the manufacturer treats and deals with issues as they arise and the customer service and support that they offer customers.

In my opinion, warranties are an essential part of the package of services that manufacturers need to offer installers and end users, but it is not a substitute for a long term working relationship, or adequate compensation for poor service. With technology changing so rapidly, in the future I do not see the offer of longer warranty terms as critical for installers or manufacturers as they could have been in the past.

is offered this signals not only a commitment in the business relationship but also a trust in a the quality of the products being sold to both new and old customers. Installers consider long term warranties as signals of a products quality because they know that offering warranties are expensive for manufacturers.

Many manufacturers/distributors only offer limited warranties and the “extras” that come with them (advanced replacements, free collections etc…). This not only throws the installer numerous issues regarding failures and time costs but also dents that manufacturer’s reputation, sometimes past the point of repair. This gives certain manufacturers/distributors the label of being a low quality ‘box-shifter’ and ruins the company’s credibility.

Many new firms in the security manufacturer/distributor industry will try to offer larger warranties etc… to try and stand out and penetrate the market. They see this as a way to gain a customer’s confidence and to show they are a liable brand and to also get their brand identified, but if they cannot support their claims this can also have a detrimental effect.

Are equipment warranties really of benefit to the installer – surely all companies should replace faulty equipment anyway?

The PSI Panel deliberates

Gareth Rhodes – COP Security The warranty should always affect the purchasing decision especially when it relates directly to a person(s) or to business security. A warranty is hugely popular in the electrical product market as it guarantees the long reliable function of a manufacturer’s product.

A well-presented warranty speaks volumes for commitment to customers. It can be vital to tailor a suitable warranty to meet customer’s expectation in order to create a long term relationship which therefore enhances a vendor’s reputation. From a manufacturer’s point of view, when a longer warranty

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PANEL

All credible installers should look and evaluate what their current and prospective vendors offer, as in the long run this will be hugely beneficial to not only them but also their customer too. Many of my customers in the past mention that it’s not when a product goes wrong that bothers them but how we as the manufacturer deal with it that is the reason they come back.

Ray Puttock – EMS Group All manufacturers have a duty and obligation to support their products with any faulty equipment being exchanged or repaired accordingly.

There is of course legislation in place which clearly documents how any product has to be supported and fit for purpose, meets performance criteria as well as perceived life expectancy.

Warranties provided by manufacturers are about product confidence and a way of promoting quality to installers and end users alike. Would a ten-year or lifetime warranty factor into a buying decision? I believe so. Two similar products, one manufacturer provides a one-year guarantee the other a five-year, each has the same obligation to provide warranty support but the longer guarantee surely inspires confidence and assurance.

Simon Banks – CSL Warranties provide a sense of reassurance and promote trust. The length of the warranty influences the perception of a company’s brand value and credibility. A longer warranty period suggests higher quality products along with customer service levels thus increasing consumer confidence. Many companies standardise on a warranty period of five years. The recurring buying patterns of our sector make customer retention essential. A committed warranty period makes a strong declaration of a company’s confidence in their own products.

John Davies – TDSi End users are increasingly looking at the lifetime costs of the security systems they buy as much as the initial purchase price - so anything that helps to reduce these costs will be of interest. A good warranty protects against unforeseen problems and therefore

“The length of the warranty influences the perception of a company’s brand value and credibility. A longer warranty period suggests higher quality products along with customer service levels thus increasing consumer confidence” 30

helps to mitigate against potential costs from equipment failures. Ensuring the reliability of hardware is increasingly being scrutinised by security buyers and has become an important selling point.

Realistically any manufacturer can only repair faults under a standard guarantee for a finite amount of time before it become uneconomical to offer the product at a reasonable purchase price.

Clym Brown – Texecom Equipment warranties are often a contentious issue in the electronic security market, mainly due to the nature of our supply chain and the resulting lack of clarity on who is supposed to benefit from warranties issued.

The basic premise of equipment warranties is very simple. Manufacturers choose to repair or replace equipment over and above statutory requirements, based on the expected longevity of a product subject to ‘normal’ use in ‘normal’ conditions. All products degrade over time, and the warranty is used by manufacturers to demonstrate their confidence in the design, construction and quality of materials. The longer the warranty, the greater confidence the manufacturer is showing in the product, which should influence purchasing decisions when comparing two similar products from different vendors.

So how and why do warranties become contentious? Firstly, we need to ask: what is the definition of ‘normal’ when referring to use and conditions? Security products tend to be used in a wide variety of applications, with different stresses and strains being placed on the products in question.

End users, installers and manufacturers will all have different perspectives, leading to potential conflict.

Here I would argue that the EN standards have proved useful, with the security grading giving some clarity on expected performance levels, and the environmental class defining the expected environmental performance. Clearly, installing a Class II ‘indoor’ device on the outside of a building would invalidate the warranty!

The second key question is: who is supposed to benefit, the installer or end user? Are equipment warranties always passed on and visible to end users, or are they purely to benefit the installer? The installation company will be responsible for managing end user warranty expectations, and extended manufacturer warranties could be at odds with installer practices as the overall installation risk will be different to the myriad of disparate products involved. So it is easy to see why visibility of individual manufacturer product warranties are often not passed on.

That said, manufacturers are more likely to offer extended warranties if they positively affect product selection. If warranties are visible to the end user, then this increases the perceived benefit as end users

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will be more likely to use warranty periods to influence purchasing decisions.

Most respected ‘quality’ manufacturers are likely to replace genuinely faulty equipment regardless of warranty. I would conclude that extended warranties do serve a purpose, as they intrinsically demonstrate the manufacturers confidence in their product.

Peter Ainsworth – Samsung Techwin Europe In essence, a warranty period benefits the installer far more than the enduser who is likely to have a Service Level Agreement (SLA) with the installer which covers issues in respect of faulty products. For the installer the warranty period is therefore very important as it determines the cost implications of the SLA and this can vary from a manufacturer’s standard warranty to one tailor-made for large projects.

Decision-making factors have become more dynamic and especially so as product quality and customers’ expectations have changed. The “Total Cost” to the end-user has become a much more valuable figure than just the initial price and warranty terms. How much it will cost them over the lifetime of the system is a key question and to explain this we need to understand the concerns of the end-user.

These include key factors such as: • How reliable is the product? i.e. ‘I do not want too many site visits to my business as it will cost me money.”

• How much disruption will be caused by any maintenance visits?

• Peace of mind To remove a faulty product from a site and have it repaired under warranty, albeit free of charge, will have cost implications due to the onsite disruption caused by the maintenance team and the fact that the product will not be operating for the period of the repair. To reduce the “Total Cost”, improved reliability is therefore the first step as this will decrease the number of site visits. Secondly, there is a growing trend among manufacturers of offering customers ‘Advanced Replacements’. This is a big step forward in providing a high level of post-sales support as it ensures that if a product does become faulty, it can potentially be swapped with a working unit during one site visit.

Pat Allen – Fire and Security Association Intruder and fire products very rarely fail before five years of use, so the length of warranty is not an issue and, in my experience, hardly ever a factor in the purchasing decision.

Unfortunately, CCTV products do not have the same reliability and many products fail between one

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and two years old, particularly budget DVRs. End users would therefore be well advised to seek long warranty periods for CCTV products, or invest in better quality equipment.

It is a commercial decision as to whether the installer passes on the manufacturer’s warranty to the customer, and usually forms part of the agreed terms and conditions. The installer usually offers a 12 month warranty for the installation and equipment but if the extended warranty for the equipment is two to three years, some installers will replace after a year without cost but charge for labour or attendance to fit the free replacement.

Installers should recommend that customers take out a preventative and corrective support agreement to ensure they are covered for product failure, otherwise they risk voiding the warranty - in a similar way to car warranty failure if the vehicle has not been serviced at the required mileage or time period.

At the cheaper end of the market, warranties are useful. Leading manufacturers of security products could offer longer warranties at very little cost which installers could then pass on to customers with support agreements.

“Leading manufacturers of security products could offer longer warranties at very little cost which installers could then pass on to customers with support agreements”

Brian Song – IDIS Europe In recent years, we’ve seen an influx of cheap and low quality kit, especially in surveillance, and what at first seems like a bargain has resulted in a swathe of issues, even when accompanied by the product warranty. Firstly, even faulty kit under warranty has proven difficult to replace, often with the manufacturer’s support residing in another continent

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“It is wise to look beyond the sales and marketing blurb around warranties and toward global manufacturing standards and the use of quality components” and time zone. Even if the installer has managed to find an English speaking helpdesk, the fault or issue isn’t always covered under warranty and then the distributor or retailer is stuck between a rock and a hard place trying to find a solution. Even when problems aren’t encountered during installation, issues then arise due to short product lifecycles. All of which, leaves end users disgruntled to the detriment of the installer, and what seemed like a bargain becomes a huge headache and loss of future business.

These manufacturers of cheap and low quality surveillance kit are often in a vicious cycle, as many don’t have the buying power to purchase higher quality components in terms of chips, lens, etc. The quality of these components usually determines performance, stability and reliability. Meaning good quality components should also ensure a decent product lifecycle, a low cost of ownership as well as preventing faulty kit in the first place.

For a manufacturer to attain affordable pricing for quality components, they need the bulk buying power of cash in the bank. In order to generate that cash, those manufactures need to sell existing kit in volume before upping their game to develop a mid or high range product suite using these quality components; and volume usually means large orders via enterprise level customers. As we know, the enterprise customer employs consultants and high-end integrators unlikely to specify cheap kit, and so, the low quality manufacturer is now stuck in a vicious cycle.

The industry regularly speaks off-record concerning low to mid to high manufacturers, and it’s unusual (although not impossible) to see a manufacturer shift from one tier up to the next. As a tactic to get out the low-end market or remove the perception of low quality, manufacturers promote warranties in their sales literature, but with little evidence to back it up. As a result, reputable manufacturers are now using extended warranties,

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sometimes beyond two years, to signal mid to high quality and reliability. These are indeed useful differentiators; after all, the tactic has worked in the automotive industry with positive results for both manufacturer and driver.

However, it is wise to look beyond the sales and marketing blurb around warranties and toward global manufacturing standards and this aforementioned use of quality components. In addition, a check for evidence in the marketplace of a vendor’s product lifecycle is always useful. With a few clicks of a mouse, before installers come to test products or implement them, they can look to their industry peers for feedback rather than relying on a warranty promise; the product testing in this and other security industry magazines is also a great barometer.

To determine quality manufacturing, pose these questions or do a little on-line research: • How much is the manufacturer investing in R&D? This is usually a good indication that manufacturers are striving to improve the quality of existing and new product suites rather operating than a “pile it high and sell it cheap” model.

• Is there local support? If the worst does happen, the installer needs to know someone is there to action the warranty and provide the necessary product replacement in a timely and efficient manner.

• What globally recognised quality standards is the manufacturer operating? The ISO9000 family will indicate quality management programs, while ROHS and ISO4001 denotes sustainable manufacturing processes.

• Does the manufacturing facility utilise Six Sigma?

Made famous by Jack Welch at GE, Six Sigma is a set of techniques and tools for process improvement, now widely adopted by some of the best-known electronic giants in the world. A sigma rating indicates the maturity of a production process and the percentage of defect-free products it creates. A Six Sigma process is one in which 99.99966% of the products manufactured are statistically expected to be free of defects.

Therefore, the implementation and investment in Six Sigma is sure to signal quality and reliability, and when combined with an extended warranty guarantee, this should mean peace of mind for the installer and plain sailing for the end user.

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STANDARDS

Wireless alarm systems – friend or foe?

Standards comment from Adrian Mealing - Chairman Security Equipment Manufacturers Section he proliferation of wireless technology across all of our everyday lives means that end-users and installers alike have an expectation that wireless alarm systems will work; and so they should. BSIA manufacturers in particular spend thousands of man-hours and hundreds of thousands of pounds developing wireless technology and devices that ease the installation of security and life safety systems, and give comfort to end-users knowing that when required, the system will work.

When choosing a wireless alarm system, there are many things to consider, but probably the key to confidence in the system’s ability to perform, is at the bottom of many people’s list. That key is very simple; has the manufacturer had the system independently tested and certified to the standards relevant to the equipment being installed?

ETSI, the European Telecommunications Standards Institute, produces globally applicable standards for Information and Communications Technologies (ICT), including fixed, mobile, radio, converged, broadcast and internet technologies. It produces thousands of standards for the EU relating to all forms of wireless technology, including alarm systems. Manufacturers have a duty under the R&TTE Directive to test to and pass the requirements of EN300-220. This standard ensures electromagnetic compatibility, and is a requirement for CE marking. However, that is not the end of the story.

The EN50131 suite of standards and PD6662:2010 should draw your attention to EN50131-5-3 Requirements for interconnections equipment using radio frequency techniques. Independent testing and certification to this standard should be a high priority for installers and end-users alike. The requirements of the standard detail how the components of a wireless alarm systems should work, to ensure trouble-free operation, but more importantly, confidence that when needed the system will work.

Immunity to interference, wireless link monitoring, message substitution and immunity to attenuation are just some of the requirements in the standard. All are essential in ensuring that the system will work when it needs too, (I know I keep saying it, but that is the point right?) and installers and end-users have a heightened sense of confidence in the system installed.

Too many homes and businesses now suffer from theft from outbuildings and outside spaces that are either totally unprotected, or forgotten when an alarm system is considered. Wireless technology allows these spaces to be protected easily and affords the end-user greater peace of mind. Even if the building to be protected has power, wireless transmitters can enable a level of protection that would normally only be achieved with a separate system.

So the next time you are specifying an alarm system, choose your new friend wireless technology, it will help you install more systems. It will “do what it says on the tin”. It will allow you to earn extra revenue from service calls when you replace the batteries and it will allow you to sell more additional devices. Just be careful that your new friend can back up what he says.

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NEXT MONTH: Home automation – how does that work with security standards?

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CONNECTIVITY

CONNECTIVITY CONFUSION Technology is moving at such a fast pace these days that sometimes it is tricky to keep up. What’s more, it’s often a little knowledge that is the cause of the problem. Here we look at alarm signalling and connectivity confusion erhaps in the world of alarm signalling the biggest myth is that any one technology is more reliable than the other. The problem is that each vendor will understandably push their own methodology over a competitor’s and this can lead to some blurring of the facts for installers.

According to Chris Carter Brennan of Webwayone: “PSTN, ADLS, GPRS all have their issues to deal with and it is how the alarm transmission service provider’s technology is designed, deployed and managed which is important. Installation, shared lines, signal strength, short outages etc are all issues which effect every communications service.”

Another of the biggest myths surrounding monitored alarm signalling from an end-user point of view is that alarm systems provide a “direct link” with emergency services. In reality only confirmed alarms will initiate a Police Response. In recent years, according to Simon Banks of CSL DualCom only dual signalling systems with reciprocal path monitoring will get the police to your premises.

“Line monitoring first appeared in the 1980s designed to solve the issue of burglars cutting telephone lines prior to breaking in,” he explains.

“These early systems cannot provide a confirmed alarm as they rely on a single telephone line to transmit an alarm signal. With a large proportion of these systems still in place today and installed after the ACPO policy change some years ago, there is potentially a large base of end-users falsely believing that the Police will attend their alarm activation.”

The less common myth here is that the vast majority of line cuts are in fact line faults as opposed to genuine attacks to the telephone line.

Telephone line-only based signalling services are unable to determine the difference thus causing nuisance false alarms. More current technology has the ability to distinguish the difference between line faults and line cuts, and is still capable of reporting a break -in following a line cut. This demonstrates that even lower grades of dual path signalling are significantly more secure than any grade of single path signalling. Dualpath signalling is not infallible and it is important to consider the resilience of the two paths offered by the dual-path system.

“In the last ten years traditional dual-path systems have proven the resilience and benefits of the tried and tested combination of a radio path

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and telephone line,” says Simon. “The arrival of multi-network SIM technology has improved the radio path further and more than halved the false alarm rate on its introduction.”

Other alternative transmission paths such as IP can provide alarm transmission solution for sites with a robust IT infrastructure such as a retail property. It would be unrealistic to claim that a domestic or small SME environment would always have an infrastructure reliable enough to provide them with satisfactorily secure signalling.

Weather or not…

The UK has seen a lot of adverse weather recently so how is signalling robustness affected by events such as the current flooding? In essence, alarm signalling is less affected by weather than the actual alarm system and its detection devices.

“The main effects on alarm signalling are through flooding of cable ducts, telephone exchanges or prolonged loss of power,” says Simon Banks. “In these cases basic alarm signalling services would simply stop working, offering no notification of a problem until a breakin or fire occurs without the emergency services being alerted. Where adverse weather conditions are widespread, Alarm Receiving Centres (ARCs) can be inundated with large volumes of path fail alarms from monitored systems. Fully networked managed signalling paths play an important role in controlling exception uplift in alarm signals from a known weather related issue and not an isolated attack on the premises.”

IP and connectivity The security market for the last decade has been pushing the benefits of a move to networked security but in the rush to experience these benefits is infrastructure resilience sometimes overlooked and can it affect connectivity? It’s a tricky one, but Chris Carter Brennan explains:

It is how the alarm transmission service provider’s technology is designed, deployed and managed which is important 35

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CONNECTIVITY

“To answer the question you first have to look at PSTN. A PSTN service’s reliability and resilience is based on whether the line is shared with other applications (phone, fax etc), whether a third party can dial into the line, whether the line is securely/safely connected and whether the ATS provider has enough capacity to receive alarms, polls etc during both normal operation and a large scale outage of the mobile path.”

“The issues are no different with IP, but some are overcome much more easily,” he continues. “IP is designed to work with shared applications, so installing on a shared line is not an issue, third party dial in is prevented by the firewall so no issue there, physical connectivity to the LAN can be easily protected and the capacity of the receiving platform is much more easily managed during normal operation or mass mobile outage (due to the large and very cost effective bandwidths that alarm transmission providers can invest in).

“In short anyone who wants to “go IP” can do so by simply looking at the requirements of PSTN and applying them to IP – the considerations are the same as analogue technology,” concludes Chris.

department had set up an overnight data backup over the network which affected the performance of the connection with the ARC. As security measures such as CCTV, alarms etc. combined with the services of an ARC are not cheap, it makes sense to have a specialised network connection that is unaffected by the regular data traffic of the organisation.

Of course a big concern for companies is the security of their network. As soon as anyone puts a device onto the public Internet there will be someone trying to get at it. This could be for a number of reasons, but it poses a great risk to businesses. This is why we say that security comes down to the same two things – look at connectivity and change default passwords.

The network itself

Where does the security network fit into the installation process?

ARCs are experts in monitoring alarms and video signals and using the best equipment to do this, while installers know the technology and how to fit it. The security network sits in between the two, so we deal with both ARCs and installers. In terms of using the network, the process is exactly the same as it would be for connecting up to the public Internet.

As reported elsewhere in Editor’s Choice this month, Beaming has recently launched ProtectNet, a solution designed to tackle some of the issues encountered by the security sector when it comes to accessing information over a network.

Connections between CCTV cameras and Alarm Receiving Centres (ARCs) need to be reliable and secure at all times not only for the continuity of signal but also for use by third parties who are based off site, such as alarm installers and equipment manufacturers, who may need to access the network remotely as well. We spoke to Sonia Blizzard, MD at Beaming, about connectivity in the security sector and the benefits of a dedicated network:

The Internet is a widely available network, but it is consumer oriented, which does not lend itself to the security market 36

What is wrong with using a public network for connectivity in the security sector?

The Internet is a widely available network, but it is consumer oriented, which does not lend itself to the security market. By this I mean the ISPs carry out maintenance on their networks in the early hours of the morning when traffic is at its lightest so that any disruptions will only affect a small number of their customers. However for 24/7 monitoring services, a loss in connection or bandwidth is not acceptable. It could be said that for alarm receiving centres and remote video monitoring stations, the busiest part of the day is during the night, so they should not be taking risks with connectivity while maintenance is being carried out.

Another issue that we have seen quite often is where we have corporate clients experiencing a slow-down in connectivity and not being able to identify why there is a problem. It turns out, as is often the case with large corporations, that the IT

Why not just use a private corporate network?

While the private network will be secure, if it is not solely for the transmission of security information then it will still be prone to the effects of general organisation traffic. If the company is running business data across the private network, while this is shielded from the general public, the connection could still be hampered by everyday use.

So there is clearly more to connectivity than just getting a connection?

Absolutely. I think there is a feeling in the business sector that all connectivity is the same and if you get a connection, all will be fine with the system.

There are many different types of connectivity, for example we offer uncontended bandwidth as a service, but if you install consumer broadband for your security transmission then you are at risk of unreliable service at certain times as already mentioned. In our experience, people don’t necessarily look at the connectivity; they look at the expense of the equipment and the analytics of cameras etc., but overlook the importance of getting the network they need.

The network should be at the top of the priority list, because you can have the best CCTV technology at one end of the process and a great ARC at the other, but if the connection between the two is not suitable then the overall system will not perform as well as it should. I understand that with the rapid pace that technology moves not everyone will be able to keep up to speed with it, but getting the basics right has always been key to a successful security installation.

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INSIDE STORY

IP features from analogue cameras Cloudview has announced the launch of a corporate-grade surveillance solution designed to deliver the benefits of IP and cloud-based technology without the associated costs or complexity

“The analogue comfort blanket has served the surveillance market well but is starting to show its age and needs to be brought up to date”

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he global CCTV market has been expanding at a CAGR of around 20% since 2012 and is expected to reach almost $23.5 billion by the end of 2014. Unlike other rapidly developing markets, however, CCTV users remain attached to analogue systems with a huge installed base, and appears reluctant to change in some areas.

According to Cloudview CEO, James Wickes, one reason for this is the need to replace existing analogue CCTV infrastructures in order to upgrade. Moreover, despite benefits such as simpler remote monitoring, wireless connectivity and integration with other applications, he believes buyers remain suspicious of digital solutions, viewing them as more complex and insecure.

Conversely the benefits of IP surveillance are still coveted by analogue customers - a paradox Cloudview sets out to address with its easy to install and very affordable VSaaS package.

Comprising a Visual Network Adapter (VNA) connected to the company’s cloud-based Visual Network System (VNS), Cloudview can be added to any existing analogue CCTV system without impacting existing recording/monitoring arrangements and is scalable from one to thousands of cameras with no up-front investment in IP infrastructure required.

Reportedly the unit installs in minutes with minimal technical knowledge required and has support for wired, WiFi and 3G/4G connectivity with minimal bandwidth and storage overheads.

Cloudview allows analogue video surveillance to be managed and accessed from a browser using a notebook, tablet or Smartphone, anywhere in the world.

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Commenting on the launch, James Wickes said: “The analogue comfort blanket has served the surveillance market well but is starting to show its age and needs to be brought up to date.

That shouldn’t, however, mean throwing the baby out with the bathwater. Which is why we have developed Cloudview to deliver remote camera monitoring and management in a format that can be added to existing analogue setups. It is simple to install and doesn’t require significant additional investment.”

We caught up with James to discuss the technology: With most vendors pushing IP, why are you producing a system to work with analogue?

Will the system work with IP? We'll push a firmware release in April that will provide Cloudview connectivity for IP cameras.

We launched Cloudview for analogue in the first instance because there is a huge installed base that can benefit from being connected to the service.

There are encoders on the market that can digitise analogue systems, what's so special about your solution?

Sure, Cloudview encodes video but, it also provides quick, secure remote access and secure cloud-based video management services out of the box that can be accessed from any client device without Apps or set up. Cloudview does not require fixed IPs, VPNs or Cisco engineers.

Are you afraid that a major vendor will just launch something similar?

I'd be flattered! And it's so much easier to market products against competitive benchmarks.

The service is available now direct to professional surveillance installation companies.

Targeted at corporate and high-value domestic customers, VNA units are supplied preconfigured for immediate use, with minimal training or IT expertise required, plus a flexible subscription model for the cloud-based VNS component which will enable suppliers to profit both from sales and ongoing service revenues. www.cloudview.co

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APPLICATIONS

Electronic locking systems for fire & rescue services Abloy UK has supplied Devon & Somerset Fire & Rescue Service with 25 Abloy EL560 and EL460 solenoid locks and handles with Abloy Protec cylinder overrides, in order to offer a compliant electronic locking solution for doors at its brand new Middlemoor fire station in Exeter.

Guardian Security was brought in to establish the best solution to fit the requirement and selected Abloy products for the 25 systems on all of the external doors as well as the internal communal doors.

Devon & Somerset Fire & Rescue Service has 85 fire stations - the second largest number in England - and 2,300 staff. Guardian Security has undertaken installations in around 50 of Devon & Somerset Fire & Rescue’s stations, the biggest of these being the new Middlemoor site and also Howell Road Fire station.

Abloy EL560 and EL460 locks can withstand the heavy usage that comes from many people using the door for access daily, making them ideal for an installation such as this. Only the outside handle is electrically controlled, and the lock can always be opened by inside handle for easy egress. Mechanical opening by cylinder is always possible too, and the EL560 and EL460 locks are also compliant with EN179 and EN1125 standards.

In addition to the Abloy locks, the Protec two-way mechanism complements the system as it is virtually pickproof and offers smooth key entry and operation.

Fire detection at Irish fast food outlet Irish fast food chain Supermac’s has chosen Morley-IAS to provide fire detection and alarm protection for its latest outlet in Clonmel, County Tipperary.

The new twostorey outlet, which opened in 2013, also includes Papa John’s Pizza, Quiznos Subs and a Tim Horton’s Coffee and Bake Shop.

The chosen fire detection and alarm system was designed and installed by Morley-IAS distribution partner, Hall Alarms, also based in Clonmel, and incorporates the Morley-IAS DX Connexion panel.

The retail outlet also utilises a Morley-IAS Disabled Toilet alarm system and a Compact 5 Disabled Refuge System, helping Supermac’s meet some of the many regulatory requirements of a new building. “Specifically, the new DX Connexion panel offers the right scale of simple-to-use functionality for retail sites such as Supermac’s,” says Sean Duggan, general and technical manager, Hall Alarms. “In particular, its Cause & Effect functionality provides the perfect level of flexibility in managing both detection and controlled response to any fire-related incident.”

40

Detectors stop thieves making off with caravan equipment The security issues of a major caravan retailer on an isolated 34-acre site have been solved with the installation of a new wireless security system that uses Optex Quad infrared beam technology.

The YC Leisure caravan site, based just out outside Doncaster, had been experiencing security problems with the occasional break-in and a number of caravan hitches taken, and a new effective security system was required that could cover a very large area, and distinguish between wildlife and ‘real’ intrusion without making access to the site difficult.

Initially the site had taken a straightforward route and put in visible sensors to put off intruders and depended on a night watchman who could only be in one place for any length of time. Advance Security Solutions was asked to come up with a solution that could be remotely monitored by the site manager, and given the size of the site, a cabled security system was not a viable option.

After looking at alternative solutions, Optex’s wireless SL-QFR beams that provide 100m range perimeter security, completely wire-free were recommended. It took two days to install – conventional equipment would have involved disruptive digging and trenching around the site and taken months to install and cost a great deal more.

The waterproof intrusion detection system selected for the caravan site feature four selectable channel frequency, sniper viewfinder technology for easy alignment, triple tamper functions with different levels of alerts. The customer can decide what level of alert he wants to be notified on and direct other alerts, such as daily performance and health check information to another party.

Jon Goulden, Managing Director of YC Leisure, says that in our case, we asked Advance Security Solutions to monitor the system status each day with only intruder intrusions being sent to me: “Since the new Optexsystem was installed six months ago, there have been no false alarms and only one attempted intrusion that, thanks to the new system, was stopped. I was sitting at home when the system went into alert, and because I knew it was real, I immediately called the police and the thieves were stopped. The attempted burglary could have cost the site as much as £18,000.”

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TDSiâ&#x20AC;&#x2122;s award winning access control management software offers even greater control and integration with other systems. ~ 4g_aTbb ?A> P]S 4]cTa_aXbT cWaTT bdXcTb PePX[PQ[T c^ bdXc h^da aT`dXaT\T]cb ~ EDVPaST 22CE X]cTVaPcX^] ~ <X[Tbc^]T _[PcU^a\ X]cTVaPcX^] ~ CTgTR^\ X]cadSTa _P]T[ X]cTVaPcX^] \^Sd[T ~ <XRa^b^Uc 0RcXeT 3XaTRc^ah X]cTVaPcX^] \^Sd[T ~ D][X\XcTS S^^a P]S d][X\XcTS RPaS W^[STa ^_cX^] ~ <XRa^b^Uc B@; SPcPQPbT

5^a \^aT X]U^a\PcX^]) W: www.tdsi.co.uk | T: +44(0)1202 724 999 | E: sales@tdsi.co.uk

Project1_Layout 1 10/01/2014 17:20 Page 1

Knowledge. Students at the world-leading Warsash Maritime

Academy in the UK hone their seafaring skills through a realistic engine room simulator. Teachers use Milestone XProtect® Professional software to monitor and listen to students from a separate room. These recorded two-hour training É»ÉÉ¿ÅÄÉ ¾»ÂÆ ÉÊ˺»ÄÊÉ ½È·ºË·Ê» Ϳʾ · ŰÈÉÊƖ class education. Proving again Milestone can solve problems that are more than security.

Milestone XProtect® is the world’s leading IP video surveillance management software and is reliable, future proof and easy to use. It supports the widest choice in cameras and seamlessly integrates with business and security solutions such as video analytics. Which means your possibilities are unlimited and you can keep your security options open.

See our new products and the new ways to use XProtect at: www.milestonesys.com

Milestone Systems UK Tel: +44 (0) 1332 869380

EDIT focus feb14_PSI_feb14 28/01/2014 15:09 Page 2

UPDATE

External biometric systems stores up to 9500 prints

Videx Security’s BIOC-SW external swipe fingerprint reader is designed for external use, it has a capacity for up to 9500 fingerprints with typical identification taking less than one second. The surface mount BIOC-SW has a moulded

aluminium housing and is rated to IP65 against water and dust ingress. It measures a compact 91mm x 51mm x 25mm and is available in six colours: silver (standard), white, red, blue, green and charcoal.

The BIOC-SW external swipe fingerprint reader has an industry standard Wiegand output enabling it to be used with the Videx Portal Plus

access control system as well as third party systems. A one metre cable is supplied which can be extended up to 50m back to a controller, power supply is 12Vdc with a maximum power consumption of 70mA and the operating temperature range of the device is from -20°C to +50°C. www.videx-security.com

IP Security needn’t be expensive...

Unit uses 1, 2 or 3-factor authentication DIGIgarde PLUS from TDSi combines all authentication modes something you know (PIN), something you have (card) and something you are (finger) in one unit.

Featuring a high-resolution optical sensor and a quick matching algorithm, DIGIgarde PLUS is suitable for control of access points (that require a control of a large number of users and are subject to high a throughput of traffic) or time and attendance “clocking” stations.

With a backlit tactile keypad, white-on-black display and dual-colour LED the IP 65 rated unit is suitable for internal or external mounting. Users can choose 1, 2 or 3 factor authentication with the PoE powered system. A built in MIfARE Card reader allows storage of the fingerprint template on a smart card. www.tdsi.co.uk

www.psimagazine.co.uk

XP3000B

Protecting your business assets…at assets…aat affordable aff prices Our IP security solutions: trusted by multinationals and SMEs alike As one of the UK’s premier CCTV and security brands, Y3K’s Xvision range of HD-IP cameras offers high reliability, great value and superb megapixel image quality. Xvision’s ‘Plug and Play’ HD-IP solutions include network cameras, NVRs, video servers, CMS software and a wide range of accessories. All products are ONVIF-compliant and allow for simple, seamless integration with other manufacturers’ products.

So, if your business needs a dependable and scalable IP security solution, or if you want to learn more about the benefits of Xvision’s end-to-end IP surveillance range, please visit www.y3k.com

Xvision products are available all over the world and have been selected by some of the world’s largest companies for use in supermarkets, sports grounds, factories, offices, banks and hotels, as well as by government organisations, including prisons, schools, universities, hospitals and police forces.

Project2_Layout 1 29/01/2014 15:11 Page 1

BE PART OF THE NSI INSTALLER SUMMIT 2014 March 20th National Motorcycle Museum, Birmingham NSI Installer Summit is a unique conference and exhibition designed to bring together security manufacturers, industry experts, business solution providers and hundreds of NSI Installers.

FOR DETAILS OF EXHIBITION AND/OR SPONSORSHIP PACKAGES EMAIL EVENTS@NSI.ORG.UK

nsi.org.uk ŠCopyright 2014 NSI

EDIT focus feb14_PSI_feb14 28/01/2014 15:11 Page 4

UPDATE

Connections Hello again Over the last few years we have seen a marked swing toward the use of a professional key holding response to an alarm activation rather than police attendance, especially in the high value residential and commercial sector. - Why would that be?

Well for sure attendance to alarm activations even with a Unique Reference Number do not sit high on the list of priorities for an ever pressurised police force. Often dealing with public disorder or incidents resulting from adverse weather conditions will take preference over alarm activations.

So there is actually no guarantee of a response by the police and any response could be as brief as a drive-by in a time frame that meets the demands placed upon the Police service.

For demanding access control applications With a combination of a colour 2.5 inch LCD screen, integrated PIN pad, programmable function keys and a range of 500 dpi sensor options, the 4G V-Station from L-1 Identity Solutions has a host of features to address access control and time and attendance requirements.

The unit is capable of operating single-, two- or three-factor authentication with quick throughput, deployment flexibility, and the ability to expand the system over time. Employees can gain fast access with over 6,000 templates searched per second eliminating the need for cards and PINs. Boasting Ethernet, POE, and Wireless LAN (WiFi) connectivity options and IP for remote device management, the flush mounted “Quick-Tilt” access for easy maintenance the 4G V-Station is ideal for indoor environments where restricted access to specific areas is required or corporate environments where employee time and attendance is a key factor in managing the workforce. www.l1id.com

Robust and secure functionality The ievo ultimate is an external reader that functions even with levels of dirt, creams, liquids and gels. The ievo fixings have been designed to ensure the reader is securely mounted. This involves requiring security specialist tools to be able to remove the reader.

Spoof detection is a feature of the reader which can identify live, human fingerprints as opposed to false fingerprints made by other materials. This has been an issue in the past with some biometric systems and as a result granted unidentified individuals access into a secured area. There is no personal data stored within the reader itself. The reader only stored the unique codes which are meaningless to anyone without the data to coincide with them. The readers are available in colours ranging from black through to pink or green. www.ievoreader.com

www.psimagazine.co.uk

Also, there has been acknowledgement by employers that knowingly sending an employee with keys into a potentially hazardous situation has huge implications for the Directors of the business should they become embroiled with intruders. Often the police have been and gone before the key holder arrives.

To combat this situation, we have seen a significant increase in the monitoring of lone worker devices, many of which use the key holder’s existing mobile phone but more commonly we have seen professional key holding companies being used.

We are often asked by our installers, “who would you recommend in my area?” so we decided the time was right to introduce a national key holding service as a value-added service for our customers and one that they can earn a commission from.

After much deliberation, it was apparent that there was only one choice that we would be happy to align our highly valued brand to and that is The Keyholding Company (KHC). KHC delivers an industry leading, national key holding solution offering unparalleled service levels. It is an independent key holding specialist with a history of strong partnerships built on trust and accountability. We believe that any installer’s reputation will benefit from the experience and expertise they contribute to such partnerships.

KHC self-delivers in London and works with a unique network of Service Partners nationally. They invest in the resource, technology and time that is required to understand how each Service Partner best fits the individual client. KHC’s proactive management of this unrivalled network ensures that they are the leading provider in their marketplace.

KHC’s sales team will respond quickly, efficiently and professionally to any positive referrals, in full compliance with data protection regulations. KHC will give your customers peace of mind that their key holding response will be in excellent hands.

Our new online smart form application for a monitored connection has a drop down for the key holding service, just tick the box and we will do the rest including crediting your account with £50 commission – simples!

Bye for now

EDIT update feb14_PSI_feb14 28/01/2014 16:00 Page 2

UPDATE

PRODUCT UPDATE Discrete Wi-Fi mini dome launched

Surveillance App released for Android and iOS veiwing

Vista has announced the launch of the new discrete, external pan and tilt Wi-Fi mini dome. Part of Vista’s VK2 range of IP products, the VK21080MD37PTW has integrated Wi-Fi and is compatible with VK2 Wi-Fi NVRs. This means no cabling between the camera and the recorder, a simpler set up and a cleaner finish.

A Micro SD card can be used for local edge recording, while triple streaming technology allows one stream for recording at full resolution, one for local viewing and a low-resolution stream for remote viewing.

In addition to Wi-Fi operation, the dome can also be hard wired to an IP network and can be powered using PoE. Remote pan and tilt control is provided via VK2_Client and mobile apps.

The dome integrates with the range of VK2 control and recording solutions, as well as many third party VMS solutions. In addition, the camera complies with ONVIF standards, meaning that any software designed to this specification will be able to view and record the video from the cameras. www.vista-cctv.com

Grundig Security has launched its security system management App, the GRViewer.

Designed for the viewing and management of Grundig surveillance systems using a mobile phone, tablet or PC, the App provides users with central control of surveillance systems, including associated cameras, from anywhere, at any time.

The GRViewer is reported to provide similar levels of control to a centrally monitored system, without any loss of functionality or performance and ensures that data is safely transmitted for viewing.

The App offers multi-channel, live view of up to 30fps 640x480 (Wi-Fi recommended), with a one and four channel display. PTZ control is standard, allowing events and incidents to be viewed in detail. The App also offers a range of search options, including time and event, with four filter options to speed up data retrieval.

There is a choice of playback settings, including up to 64x playback speed. DVR and NVR set up can be adjusted remotely using a variety of configuration settings, saving time and ensuring optimal system operation.

The GRViewer is available for Android and Apple IOS 5 or higher. Supported Grundig devices include the GRI series of NVRs and the GRA series of DVRs. www.grundig-security.com

Kits offer 960H alternative option Y3K is now offering HD 960H cameras and DVR kits at reportedly affordable prices. 960H technology produces images that are 960 horizontal and 480 vertical pixels large and will eventually replace Y3K’s D1 resolution analogue cameras and DVRs. The IQCCTV 960H kit offers additional benefits compared with current D1 resolution systems and are an alternative to IP megapixel systems.

Commenting on the launch, Paul Singh, Y3K’s Group CEO, said: “IQCCTV 960H is a truly flexible technology and offers installers an easy upgrade path to sell to companies that already have a security camera system, making it easy for existing analogue installations to be replaced. It’s simple – all you need to do is upgrade to 960H cameras and a DVR system while retaining your existing coax cabling. The cameras are also compatible with standard-resolution DVRs, but will only give you improved picture quality and performance when recorded on a system that supports full image sizes.”

IQCCTV HD 960H 4-camera kits will be available in bullet and dome camera configurations and will include an HD 960H DVR, 1 TB hard drive, remote control, USB mouse, 4 x cameras, 4 x video cables, camera power supply, a 1-metre HDMI lead and an Ethernet/Network cable. www.y3k.com

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www.psimagazine.co.uk

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Advanced Presence Detection & Security Systems

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NEW EDIT tavcom feb 14_000_PSI_feb14 28/01/2014 16:04 Page 1

PROMOTION

FAST TRACK TRAINING A look at one man’s quick march to a career in the electronic security industry

Gareth Smith has chosen to embark upon a career in the electronic security industry

For more information on Tavcom Training courses, telephone +44 (0)1489 895099 or email sales@tavcom.com or visit www.tavcom.com

48

here are an increasing number of installation companies offering apprenticeships to school, college and university leavers and Tavcom, the UK’s leading security systems training company, has been playing its part in helping many of these eager to learn apprentices by providing theoretical and hands-on training on a wide range of electronic security topics. Tavcom also offers training programmes for more mature students, many of whom are ex-service personnel who are able to take advantage of the Ministry of Defence funded Enhanced Learning Credits (ELC) scheme to fund training courses as part of their resettlement into civilian life.

Gareth Smith is one of many ex-service personnel who, having decided to embark on a career within the electronic security industry, signed up for a Tavcom training course specifically designed for those entering the security systems sectors for the first time. Gareth’s story though is a particularly interesting one.

T

Disciplined and determined There is no easy route into the Royal Marines. The average man on the street can only marvel at what it takes to achieve the high levels of physical fitness and expertise required to be accepted by one of the world’s most admired sections of the British armed forces. Royal Marines training for recruits is the longest basic modern infantry training programme of any NATO combat troops, with much of the basics carried out on rugged terrain such as that found in Dartmoor and with a major part of it taking place at night.

Far too modest to claim that he may have above average qualities needed to achieve what is necessary to be accepted into the ranks of the Royal Marines, Gareth Smith is equally reticent to talk about what he endured during three years as a frontline infantryman. But having spent a total of six years serving his country, including three years as part of the Royal Marines administrative department, Gareth is determined that the discipline and organisational skills that he acquired during his time in the Royal Marines, should be put to good use in the business world.

A large number of ex-armed forces personnel when considering a career within the security industry tend to gravitate towards working with companies that provide man guarding or personnel protections type services. This was in fact the path Gareth initially took when he left the Royal Marines. For four years Gareth was employed by a company in Iraq providing close protection for key workers. There then followed a period of employment which has seen Gareth working within

maritime security which essentially means playing a part in deterring piracy and other forms of criminal activity.

Gareth however wants, as he calls it, to ‘spread his wings’. He has an ambition to run his own company one day and he feels that the best opportunity for him to do so is in the world of electronic security. With this in mind Gareth set about researching how he could best utilise his ELCs to give him a comprehensive grounding on what it takes to design, install and maintain all aspect of electronic security.

“I discovered that Tavcom were offering a Fast Track Integrated Systems BTEC Diploma training programme and having taken a very close look at the syllabus, it very quickly became apparent that it was ideal for someone like myself who was able to take large amounts of information on board in a relatively short period of time,” said Gareth.

The Tavcom Fast Track Integrated Systems BTEC Diploma training programme is designed to be completed in just four weeks. It comprises four separate five day courses covering Access Control, CCTV, Intruder Alarms and IP. Gareth successfully completed the Fast Track programme over a six week period having decided because of work commitments to have a two week break in the middle of the programme. “I needed to invest my ELC’s wisely and I am pleased to report that I was able to do so by booking a place on the Tavcom Fast Track programme,” said Gareth. “The Tavcom tutors have all at some point in their own careers been ‘at the coal face’ and therefore understand the real-life practical issues involved in the design, installation and servicing of security systems, as well as being able to communicate the theory to students like myself in an easy to understand way.

Of key importance, the guys at Tavcom clearly understand how much information can be absorbed by a student at one time and for that information to stick.”

Gareth, after completing a contract in Kenya, intends to return to the UK in the near future with a view to putting what he learnt on the Tavcom Fast track programme to practical use. Isecure Systems Ltd, a company Gareth is setting up in partnership with his brother, will began operating early in 2014.

Gareth is disciplined, ambitious and determined and so watch this space. We are certain to hear a lot more about Gareth over the coming years.

The Tavcom Fast Track Integrated Systems BTEC Diploma training programme is designed to be completed in just four weeks www.psimagazine.co.uk

Project1_Layout 1 01/08/2013 12:11 Page 1

Bringing together the entire security buying chain In 2014 IFSEC International, the largest and longest running security event moves to a truly international venue.

With more than 40 years at the heart of the security industry, reČľecting innoYatiYe industry trends and SroYiding insight into the Oatest technoOogy to NeeS Eusinesses and goYernments secure Put the date in your diary now! www.ifsec.co.uk/add2014

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EDIT off the wall feb14_PSI_feb14 28/01/2014 16:03 Page 2

OFF THE WALL

CAUGHT ON CAMERA Born to be wild Here’s a video showing why you should always switch off your engine at the petrol pumps, especially if you’ve got a twist’n’go moped. This CCTV footage captures a man who leaves a small child on the seat of the bike while he gets off to refuel. As the little fellow copies what daddy does and twists the accelerator the bike shoots across the forecourt and quickly goes to ground. www.youtube.com/watch?v=tH9yLKalawI

Diving at the airport A quick thinking guard at Katowice airport in Poland saved a toddler from injury by diving to catch him before the child fell off a table. The father was in the process of putting on his jacket after going through the airport’s x-ray machine and metal detector, when his toddler, who he sat on the table, starting heading for a painful fall. Suddenly, an alert security guard is seen on the video making a diving catch and saving the child from harm. www.youtube.com/watch?v=oT5NTPPnRCU

Tread carefully Security cameras at a garage capture everyday goings on until the moment a car workshop mechanic is leaning on a tyre with one foot when it suddenly explodes throwing him into the air. He performs a very clean somersault while co-workers dive for cover before checking on their comrade.

As we all know, CCTV has a real value in the fight against crime, however once in a while it captures the public doing something that is perhaps not altogether sensible or it catches a real one-off moment. Here we look at a look at CCTV clips from around the world…

Homes swallowed up According to the Daily Mail report, residents in a town in the north of Brazil screamed in horror as they watched their homes disappear into massive sink holes in the first weekend of 2014. The terrifying incident was captured on CCTV cameras in the city of Abaetetuba in the northern state of Para. The footage shows the moment gigantic craters, caused by water erosion, open up in the ground and swallow dozens of houses. www.youtube.com/watch?v=cwzR1fyi6pY

You bin caught!

Here is what can happen if you pack your waste bin too tightly and a highly strung refuse worker wants to get home asap. Look at the care and attention he gives to making sure that all of the trash is collected, along with the bin, the postbox and all of the mail, leaving the roadside free of litter. It’s that kind of dedication to the job that you have to admire. www.youtube.com/watch?v=CTgI7kNiYBc

www.youtube.com/watch?v=0k45MvONJGc

50

www.psimagazine.co.uk

jan14 dir_000_RiskUK_jan14 23/12/2013 16:35 Page 1

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jan14 dir_000_RiskUK_jan14 23/12/2013 16:35 Page 2

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CCTV & IP SECURITY SOLUTIONS

PANASONIC SYSTEM NETWORKS EUROPE

BUSINESS SALES BUSINESS SALES Caroline Exley FCA 01925 756970 info@abalymm.com www.abalymm.com

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ABA Lymm

• • • •

Business acquisitions Disposals Valuations & advice Confidential

Specialist in buying and selling security businesses

CCTV

SURVEILLANCE / CCTV

IDIS EUROPE 1000 Great West Road, Brentford, LONDON TW8 9HH Tel : +44 (0)203 657 5678 Fax : +44 (0)203 697 9360 uksales@idisglobal.com

MANUFACTURERS OF A COMPLETE RANGE OF INNOVATIVE INFRA RED AND WHITE LIGHT LED LIGHTING PRODUCTS FOR PROFESSIONAL APPLICATIONS INCLUDING CCTV SCENE ILLUMINATION, ARCHITECTURAL UP-LIGHTING AND COVERT SECURITY.

ADVANCED LED TECHNOLOGY LTD Sales: +44 (0) 1706 363 998 Technical: +44 (0) 191 270 5148 Email: info@advanced-led-technology.com www.advanced-led-technology.com

Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP Tel: 0844 8443888 Fax: 01344 853221 Email: system.solutions@eu.panasonic.com Web: www.panasonic.co.uk/cctv

COMMUNICATIONS & TRANSMISSION EQUIPMENT

KBC NETWORKS LTD. Barham Court, Teston, Maidstone, Kent ME18 5BZ www.kbcnetworks.com Phone: 01622 618787 Fax: 020 7100 8147 Email: emeasales@kbcnetworks.com

DIGITAL IP CAMERAS

SESYS LTD Supplying digital IP camera for rapid deployment, remote site monitoring, fixed and short term installations. High resolution images available over mobile and wireless networks to any standard web browser.

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

END TO END CCTV SOLUTIONS/RECORDERS, CAMERAS, NETWORK PRODUCTS

DEDICATED MICROS 1200 Daresbury Park, Daresbury, Warrington, WA4 4HS, UK Tel: +44 (0) 845 600 9500 Fax: +44 (0) 845 600 9504 Email: customerservices@dmicros.com www.dmicros.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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INFRA-RED AND WHITE-LIGHT CCTV LIGHTING AND ANPR

DISTRIBUTOR

RAYTEC

FASTFLEX

Unit 3 Wansbeck Business Park, Rotary Parkway, Ashington, Northumberland. NE638QW Tel: 01670 520 055 Email: sales@rayteccctv.com Web: www.rayteccctv.com

2A Woodham Lane, New Haw, Addlestone, Surrey, KT15 3NA Contact: Chris Hobbs on 0845 276 1111 sales@fastflex.co.uk www.fastflex.co.uk

CCTV SPECIALISTS

PLETTAC SECURITY LTD Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 0844 800 1725 Fax: 01788 544 549 Email: sales@plettac.co.uk www.plettac.co.uk

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER.

MAYFLEX Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

CCTV & IP SOLUTIONS, POS & CASH REGISTER INTERFACE, EPOS FRAUD DETECTION

AMERICAN VIDEO EQUIPMENT Endeavour House, Coopers End Road, Stansted, Essex CM24 1SJ Tel : +44 (0)845 600 9323 Fax : +44 (0)845 600 9363 E-mail: avesales@ave-uk.com

CONTROL ROOM & MONITORING SERVICES ADVANCED MONITORING SERVICES

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring • Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm Response Tel: 0208 889 0475 Fax: 0208 889 6679 E-MAIL eurotech@eurotechmonitoring.com Web: www.eurotechmonitoring.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

DISTRIBUTORS

EMPLOYMENT

EMPLOYEE SCREENING SERVICES

THE SECURITY WATCHDOG Cross and Pillory House, Cross and Pillory Lane, Alton, Hampshire, GU34 1HL, United Kingdom www.securitywatchdog.org.uk Telephone: 01420593830

EMPLOYMENT sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PRODUCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.

URGENTLY NEEDED… National Franchise Opportunities with an established Security Company with over 4000 installs specialising in Audio Monitoring.

Try before you buy scheme.

Contact Graham for full prospectus graham@securahomes.co.uk TEL: 01274 631001

ADI GLOBAL DISTRIBUTION Chatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RN Tel: 0161 767 2900 Fax: 0161 767 2909 Email: info@adiglobal.com

IDENTIFICATION

TRADE ONLY CCTV MANUFACTURER AND DISTRIBUTOR

COP SECURITY Leading European Supplier of CCTV equipment all backed up by an industry leading service and support package called Advantage Plus. COP Security, a division of Weststone Ltd, has been designing, manufacturing and distributing CCTV products for over 17 years.

COP Security is the sole UK distributor for IRLAB products and the highly successful Inspire DVR range.

More than just a distributor.

COP Security, Delph New Road, Dobcross, OL3 5BG Tel: +44 (0) 1457 874 999 Fax: +44 (0) 1457 829 201 sales@cop-eu.com www.cop-eu.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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COMPLETE SOLUTIONS FOR IDENTIFICATION

PERIMETER PROTECTION

DATABAC GROUP LIMITED

GPS PERIMETER SYSTEMS LTD

1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

INDUSTRY ORGANISATIONS

PLANNED PREVENTATIVE MAINTENANCE

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SECURITY MAINTENANCE CONSULTANTS • Planned Preventative Maintenance (PPM) Specialists • Price Comparison Service (achieving 20-70% savings) • FM Support / Instant Reporting / Remedial Work • System Take-Overs / Upgrades / Additions • Access, CCTV, Fire & Intruder, BMS, Networks & Automation • Free independent, impartial advice Tel: +44 (0)20 7097 8568 sales@securitysupportservices.co.uk

SSAIB 7-11 Earsdon Road, West Monkseaton Whitley Bay, Tyne & Wear NE25 9SX Tel: 0191 2963242 Web: www.ssaib.org

INTEGRATED SECURITY SOLUTIONS SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL SECURITY GROUP Honeywell Security Group provides innovative intrusion detection, video surveillance and access control products and solutions that monitor and protect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology with traditional analogue components enabling users to better control operational costs and maximise existing investments in security and surveillance equipment. Honeywell – your partner of choice in security.

Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com Web: www.honeywell.com/security/uk

POWER

STANDBY POWER SPECIALISTS; UPS, GENERATORS, SERVICE & MAINTENANCE

DALE POWER SOLUTIONS LTD Salter Road, Eastfield Industrial Estate, Scarborough, North Yorkshire YO11 3DU United Kingdom Phone: +44 1723 583511 Fax: +44 1723 581231 www.dalepowersolutions.com

POWER SUPPLIES – DC SWITCH MODE AND AC

DYCON LTD Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471 060 Fax: 01443 479 374 Email: marketing@dyconsecurity.com www.dyconsecurity.com The Power to Control; the Power to Communicate

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

STANDBY POWER

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

TYCO SECURITY PRODUCTS Heathrow Boulevard 3, 282 Bath Road, Sipson, West Drayton. UB7 0DQ / UK Tel: +44 (0)20 8750 5660 www.tycosecurityproducts.com

UPS - UNINTERRUPTIBLE POWER SUPPLIES

ADEPT POWER SOLUTIONS LTD Adept House, 65 South Way, Walworth Business Park Andover, Hants SP10 5AF Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

PERIMETER PROTECTION INFRARED DETECTION

UPS - UNINTERRUPTIBLE POWER SUPPLIES

GJD MANUFACTURING LTD

UNINTERRUPTIBLE POWER SUPPLIES LTD

Unit 2 Birch Industrial Estate, Whittle Lane, Heywood, Lancashire, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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SECURITY

ONLINE SECURITY SUPERMARKET

EBUYELECTRICAL.COM CASH MANAGEMENT SOLUTIONS

LOOMIS UK LIMITED 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX T - 0845 309 6419 E - info@uk.loomis.com W - www.loomis.co.uk

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

INTRUDER ALARMS – DUAL SIGNALLING

WEBWAYONE LTD CASH & VALUABLES IN TRANSIT

CONTRACT SECURITY SERVICES LTD Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

11 Kingfisher Court, Hambridge Road, Newbury Berkshire, RG14 5SJ Tel: 01635 231500 Email: sales@webwayone.co.uk www.webwayone.co.uk www.twitter.com/webwayoneltd www.linkedin.com/company/webwayone

LIFE SAFETY EQUIPMENT

C-TEC CCTV

INSIGHT SECURITY Unit 2, Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: http://www.c-tec.co.uk

PERIMETER SECURITY

TAKEX EUROPE LTD FENCING SPECIALISTS

J B CORRIE & CO LTD Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takexeurope.com Web: www.takexeurope.com

SECURITY EQUIPMENT INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

PYRONIX LIMITED Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS INTRUDER AND FIRE PRODUCTS

BOSCH SECURITY SYSTEMS LTD

CQR SECURITY

PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 01895 878088 Fax: 01895 878089 E-mail: uk.securitysystems@bosch.com Web: www.boschsecurity.co.uk

125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

INTRUDER ALARMS – DUAL SIGNALLING

CSL DUALCOM LTD Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 F: +44 (0)1895 474 440 www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

SECURITY EQUIPMENT

CASTLE Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042 www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

VICON INDUSTRIES LTD. Brunel Way Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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APPOINTMENTS

Steve Norman IP CCTV distributor ezCCTV.com has announced a new Field Sales Manager joining the team. Steve Norman will be responsible for expanding new business opportunities and projects in the Midlands and North.

Ilona Porter, Managing Director of ezCCTV.com said: “Continuing with our strong growth, Steve will help to further expand our current customer base. He brings a wealth of experience having worked in the industry for many years at companies including Chubb and Vicon. In the next twelve months, we look forward to working closer with our customers, helping them to win more projects with our expanding field sales and support team.”

Commenting on his new role Steve said: “I am very happy to be joining ezCCTV at what is a very exciting time for the company. I look forward to helping the company achieve and exceed its growth plans.”

Jong Wan Lim Jong Wan Lim has been appointed Managing Director of the professional security division of Samsung Techwin Europe. Jong Wan Lim has worked for the Samsung Group for 26 years as a Project director in new business and head of overseas countries and also led the Samsung Techwin DACH, CIS and East European team.

“2014 will be a very exciting year for Samsung Techwin in Europe, Russia and CIS and I am very pleased to have the opportunity to lead a highly professional team who share my enthusiasm for providing customers with the best possible pre and post-sales support, as well as ‘best in class’ video surveillance solutions,” said Jong Wan Lim.

APPOINTMENTS Robert Truesdale Securi-Guard has appointed Robert Truesdale as Fire and Security Systems Manager. Plymouth-born Bob, who has worked in the security business for the past 22 years, will oversee both the technical side, in terms of the installation and maintenance teams, as well as sales activities, in the fire and security division of the company. He will also be responsible for client liaison, ensuring customer expectations are met at all times, as well as monitoring the latest technological developments in the security industry for the company.

Bob started out in the security industry as an Alarm Service Engineer. Since then he has acquired experience at senior level having worked in both operational and sales management, as well as in customer support. He also has a wide knowledge of electronic fire and security systems and considerable project management expertise too.

Simon Pears Sodexo has announced that Simon Pears has been appointed as global security director.

Simon joined Sodexo UK and Ireland in 2007 and was instrumental in establishing and delivering Secure by Sodexo, its security offer.

Ian Mills, Group VP Worldwide Technical Expertise Platform says: “Simon has a unique ability to understand, design and implement, policy, procedure and process that deliver cost effective and highly efficient security solutions to our clients.

Simon is a member of the Security Industry Authority standards and strategy working group and represents the International Security Association on the Security Regulatory Alliance in preparation of the introduction of business licensing in the UK. His memberships include the International Professional Security Association, ASIS, The Security Institute, the Security Institute of Ireland and the Worshipful Company of Security Professionals.

Gareth Bond Videx Security has appointed Gareth Bond as South West Sales Manager. He brings twenty years of experience in the security industry to his new role. In his new position, Gareth will build upon the company’s existing relationships with security distributors, wholesalers, installers and end users such as local authorities where he has significant experience. Amongst his duties, Gareth will undertake customer site surveys and will introduce new Videx door entry and access control products to customers.

Neil Thomas, Videx Security’s National Sales Manager, comments: “Gareth’s experience and customer support will be of great benefit to our customers in the South West.” For his part, Gareth is excited about the opportunity to work on projects for Videx Security - both on larger projects for private and social residential housing as well as commercial installations.

www.psimagazine.co.uk

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