STACI US
LEADERS OF LOGISTICAL EFFICIENCY
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STACI US
I PROFILE
LEADERS OF LOGISTICAL
Staci US is a leading provider of supply chain end-to-end solutions. The company supports eCommerce, B2C, and B2B clients across a diverse range of industries. Core services include multi-channel integrated fulfilment solutions, kitting, complex packaging, logistics, and warehousing. Director of Sales & Business Development Jessica Warwick and Managing Director Johanna Pudda explained more to Hannah Barnett. 114 Inside america
fficiency is the name of the game
E
Stateside expansion
at Staci US. The company con-
Though still relatively new to the United
stantly strives towards the most
States, Staci is an established logistical
productive operations possible.
operator in Europe. It is crucial that the
Alongside achieving optimum efficiency
group’s 80 logistics hubs, across Europe
are the core foundational values of the
and the U.S., are seamlessly interlinked to
company: partnership, commitment,
ensure maximum efficiency.
innovation, and sustainability.
“We collaborate with the teams in Europe
“These core values ensure that we
every day and share a lot of clients,” said
remain responsive, passionate and
Ms. Warwick. “So, it's really important that
proactive in all that we do. They ensure
we stay in communication, and that the
that we're seeking continuous improve-
level of service, operations, KPIs, and so
ment in the logistical solutions that we
on, remain consistent.”
implement, and that we are forward
Being straddled between the two regions
thinking in designing tomorrow's tech-
has filled a gap in the market for Staci’s
nologies and processes,” as Jessica
clients, too.
Warwick, Director of Sales & Business Development, summarized.
“A lot of companies want a dual solution,” Ms Warwick explained. “They want one
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STACI US
I PROFILE
fulfilment centre in the U.K., another in the
This expansion is in line with the wider
U.S., and one partner to manage the logis-
Staci group turnover, which increased
tics, so there's consistency across their
by over 400% in the last 15 years. “The
operation. We have a few dozen clients
group has seen tremendous growth,”
who operate in more than one country,
Ms. Warwick said. “And in the U.S., we've
a lot of them across multiple regions,
essentially gone from zero to over $200
which I think is testament to the efficient
million in revenue in our three short years
way Staci functions.”
here. We expect further growth of 20
As a result of its excellent reputation in
percent over the next couple of years.”
Europe, when Staci US opened its first warehouse, in New Jersey in 2019, it had three
Environmental efficiency
major clients already secured. Expansion
Staci US builds its policies around three
continued consistently, despite the chal-
pillars. The first focuses on the wellbeing
lenges of Covid. In 2022, it welcomed an
of its employees and investing in their
outpost in Reno, Nevada. In March of 2023,
development. Pillar two is a commitment to
Staci US announced the acquisition of
protect the environment, and pillar three is
Amware Fulfillment, further enhancing the
about positioning integrity at the forefront
logistics network and warehousing footprint
of business.
in the United States. As a result of the acqui-
Ms. Warwick expanded further on pillar
sition, Staci added 15 new warehouses to
two: “In our innovative solutions to protect
the U.S. network, with sites in California,
the environment, we take a two pronged
Arizona, Texas, Georgia, and Illinois, giving
approach. The first prong is about reducing
the company a total of 17 locations.
our carbon footprint for transport and
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logistics solutions. So, we're looking at things like delivery by electric vehicles, e-scooters, bikes, anything that's a clean or green vehicle.” The second element of the two pronged approach focuses on reducing the impact of business on the environment. This is done by the optimization of packaging, waste recycling and the reduction of energy consumption. “That is led by the technology at our warehouses,” Ms. Warwick explained. “The software we use categorises every item we're shipping into the proper sized box. It's telling us exactly how much packing materials to put in. Our A.I. cameras sense if we're over-stuffing something with packing material. It allows us to be extremely efficient and consider the materials we're using.” Staci US offers carbon footprint calculators for clients, with the result that some choose to use dual fulfilment options when moving goods coast to coast. All the company’s packaging is made from 100% cardboard recyclable fibres, sourced from domestic packaging suppliers. “We’ve had
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STACI US
I PROFILE
clients that are really impressed with our
Prior to employing the Rabot solution,
sustainable credentials,” said Johanna
Staci US measured its fulfilment accuracy
Pudda, Managing Director.
manually. The process involved randomly selecting and opening packed orders and
Rabot and other tech While Staci US’ impressive 99.5% order
checking them against the bill of materials, evaluating the dunnage, and then
fulfilment accuracy is above industry
repackaging them and sending them out.
standard, the company wants to drive
This cost the company 10% of its opera-
toward 100% accuracy, in line with its
tional costs in the warehouse. While this
ethos of constant improvement and
method of quality control gave decent
maximum efficiency.
insight into overall quality of packaging
Rabot is a beta program the company is trialling that uses A.I. to improve traceability,
accuracy, it failed to explain why any errors may have occurred.
quality and, of course, efficiency. “We part-
“A packer system A.I. gives real time
nered with Rabot to improve productivity
feedback to the packer to ensure that
and the quality of every order packed at
products are packed correctly and that
our facility,” Ms. Warwick said. “We have
every item arrives in perfect condition,”
Rabot A.I. cameras installed above our
Ms. Warwick said. “So, there are fewer
packing stations and through machine
damaged items, which ultimately helps us
learning the cameras identify errors and
reduce CO2 emissions, because we don't
verify the contents of every order.”
have to travel to collect returns.”
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The Rabot software has already helped ensure a 60% reduction in costs for quality assurance and customer
directly to them. The software aims to makes operations much more efficient. Another investment is into a drone to
support, a 20% improvement in pack-
increase inventory accuracy, which
aging efficiency and a 33% increase
will have the effect of decreasing costs
in productivity by identifying process
and improving safety all round. Both
inefficiencies.
technologies are now being tested for
“Rabot has been instrumental,” agreed
production deployment and the com-
Ms. Pudda. “And now we're able to use it
pany hopes to have them in operation
on multiple fronts. The goal is not only to
by the end of the year.
have the quality assurance functionality,
“Productivity is key here,” summarized
but to be proactive about removing opera-
Ms. Pudda, “especially if we’re dealing
tional errors. As we make the A.I. more
with a B2C business, where we must
intelligent, we want to expand it to
maintain a very short turnaround time
Europe and throughout the Staci Group.”
of about 24 hours and up to two days
There are other technologies the
maximum. The fact is, in logistics,
company is investing in, too. One is
technology is the best way to innovate.
goods to person picking. This A.I. calcu-
It doesn't replace humans; it assists
lates the optimal picking route within
them and is an excellent way to opti-
the warehouse, minimizing the walking
mise workflows, make them faster
the pickers do by bringing the goods
and more efficient.”
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