MHD Aug 2022

AUGUST 2022

COVER STORY

THE FUZZYLOGX EXPERIENCE SERVANT LEADERSHIP

Vative on why continuous improvement and servantleadership are tied at the hip

OZKOR MEETS BLACKMORES

How plastic pallets are boosting the health supplement provider’s operations

MEGATRANS2022: See inside for the official Showguide

The inside story of the warehouse and intralogistics wizards’ rapid rise and the boundary-breaking culture behind it

Körber’s 2022 benchmarking report

Discover key factors shaping supply chain complexity

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MHD FROM THE EDITOR

MHD Supply Chain Solutions CONTACT MHD Supply Chain Solutions is published by Prime Creative Media 11-15 Buckhurst Street, South Melbourne VIC 3205 Telephone: (+61) 03 9690 8766 Website: www.primecreative.com.au

THE TEAM CEO: John Murphy Chief Operating Officer: Christine Clancy Managing Editor: Syed Shah Editor: Edward Cranswick Journalist: Joseph Misuraca Business Development Manager: Beth Jarvis Design Production Manager: Michelle Weston Art Director: Blake Storey Graphic Designers: Kerry Pert, Aisling McComiskey Client Success Manager: Janine Clements

FOR ADVERTISING OPTIONS Contact: Beth Jarvis beth.jarvis@primecreative.com.au

SUBSCRIBE Australian Subscription Rates (inc GST) 1yr (6 issues) for $78.00 2yrs (12 issues) for $120.00 – Saving 20% 3yrs (18 issues) for $157.50 – Saving 30% To subscribe and to view other overseas rates visit: www.mhdsupplychain.com.au or Email: subscriptions@primecreative.com.au

ACKNOWLEDGEMENT MHD Supply Chain Solutions magazine is recognised by the Australian Supply Chain Institute, the Chartered Institute of Logistics and Transport Australia, the Supply Chain and Logistics Association of Australia and the Singapore Logistics and Supply Chain Management Society.

MEGATRANS2022 IS HERE!

F

inally, MEGATRANS2022 is here! After years of pandemic-related disruptions and postponements throughout our industry, the biggest event of the supply chain calendar is back and better than ever.

The show promises to be a fantastic three-day event, with a variety of engaging speakers and wonderful exhibitors – to speak nothing of all the attendees who will be able to mingle and network like they haven’t done in years.

This edition of MHD features the official Showguide of MEGATRANS2022.

At the back of this issue you’ll find everything you need to know about the event, including lists of exhibitors, a floor-plan, conference program – and much more.

But even if you can’t make it to MEGATRANS this year, this magazine still has plenty to command your attention.

Indeed, our Cover Story this month is on the rise of the pathbreaking warehouse design consultancy Fuzzy LogX. By refusing to be boxed in to any single category of service – and prizing creativity and originality above all else – in seven short years, Fuzzy has gone from an idea in one man’s head to a team delivering original DC designs for some of the biggest players in the supply chain and logistics game.

Elsewhere, you’ll read of Vative’s work in fostering the concepts and practices of ‘continuous improvement’ and ‘servant leadership’ in a supply chain context. While Vative does work well beyond the supply chain space, it’s terrific to read how such ideas can be applied in a logistics context.

Check it out!

For those of you attending MEGATRANS, we at MHD very much hope that you enjoy the three-day extravaganza. Doubtless, the MHD team will see you there, and we are all looking forward to meeting more of our readers in person, after too long spent confined to Teams meetings or the telephone.

Happy reading. See you at MEGATRANS2022.

ARTICLES All articles submitted for publication become the property of the publisher. The Editor reserves the right to adjust any article to conform with the magazine format.

COPYRIGHT MHD magazine is owned by Prime Creative Media.

All material in MHD is copyright and no part may be reproduced or copied in any form or by any means (graphic, electronic or mechanical including information and retrieval systems) without written permission of the publisher. The Editor welcomes contributions but reserves the right to accept or reject any material.

While every effort has been made to ensure the accuracy of information Prime Creative Media will not accept responsibility for errors or omissions or for any consequences arising from reliance on information published. The opinions expressed in MHD are not necessarily the opinions of, or endorsed by the publisher unless otherwise stated.

Edward Cranswick Editor edward.cranswick@primecreative.com.au

MHD Supply Chain

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ISSUE #18 VOLUME 52

THIS ISSUE COVER STORY

20 The Fuzzy LogX Experience

SUPPLY CHAIN 33 Hastings Deering selects Körber for APAC WMS rollout 36 Working smarter in logistics 38 Servant leadership in supply chain 41 Digitising location data

16

53 C.H. Robinson on success in a seller’s market

COVER STORY

65 ReadyTech on reimagining strategic people management 69 Flinders Port Holdings at MEGATRANS 2022 72 Coming out of the woods of global trade with e2open

INDUSTRIAL PROPERTY 49 Australian vacancy rates falling

MATERIALS HANDLING 25 Toyota forklifts on the move for ETA transport

32

61 Conquest Equipment elevats reliability and service to new heights

WAREHOUSING 29 Adapting with Vanderlande 30 Flexible and smart intralogistics automation 45 Blackmores using Ozkor’s plastic pallets 57 Stockland accelerating logistics property pipeline

DEPARTMENTS AND REGULARS 74 Colliers Property Focus

ON THE COVER

76 Prological’s Logical Outlook

The inside story of the warehouse and intralogistics wizards’

78 SCLAA

rapid rise and the boundary-

80 Product Showcase

breaking culture behind it

55

81 People on the Move 82 MEGATRANS2022 Showguide MHD AUGUST 2022 | 5

MHD NEWS & OPINION

FedEx Express launches trans-Tasman service

Air cargo tonnage is predicted to increase by 7.7 per cent Australia-toNew Zealand and 7.8 per cent New Zealand-to-Australia this year.

F

edEx says its subsidiary FedEx Express has announced the launch of a new transTasman service directly connecting Christchurch, Auckland, and Melbourne.

The express transportation company notes Airwork will operate the flight by dedicating block space to FedEx. With this, FedEx customers can enjoy greater connectivity, shorter transit times, and additional capacity to send shipments between Australia and New Zealand.

“We’re excited to launch this new route as part of our continuous effort to bring better and stronger connections for customers, especially in a corridor of such importance to bilateral trade, and Australian and New Zealand businesses,” Peter Langley, Vice President of FedEx Express Australasia, says.

“Australian exports to New Zealand grew more than US$8 billion

6 | MHD AUGUST 2022

during 2021, while New Zealand’s exports to Australia grew to US$5.5 billion,” he adds.

He says with this additional service, FedEx will have 10 weekly flights enhancing connections for Aussie and Kiwi businesses including small and medium-sized businesses looking to expand trade activity.

FedEx says the new service will run five times a week between Christchurch-Auckland-Melbourne, adding to the existing five flights on the Sydney-AucklandSydney route each week.

It adds that ANZ customers will benefit from the increased capacity and reliability to transport e-commerce, healthcare (cold chain), automotive, agricultural, and other critical spare parts shipments.

It says air cargo tonnage on these routes is predicted to increase by 7.7

per cent Australia-to-New Zealand and 7.8 per cent New Zealand-toAustralia this year.

The key benefits from the new trans-Tasman service for ANZ businesses include: • More time for Melbourne customers to prepare shipments – the cut-off time for customers in Melbourne is now 5pm, which is a two-hour improvement.

• I mproved transit times – customers in Christchurch will now have access to next-day International Priority shipping service to Australia, while those in Melbourne, Sydney and Brisbane who ship to Christchurch will see a one-day improvement for Interna1tional Priority Freight services.

•A cceptance of Dangerous Goods (DG) – new DG capability in Christchurch, New Zealand.

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MHD NEWS & OPINION

Brisbane industrial market growing According to Colliers, low vacancy rates across Brisbane of just 3.1 per cent in Q1 of 2022 have created favourable conditions leading into the latter part of 2022, with the ATC and North submarkets being lower at 1.3 per cent and 1.7 per cent, respectively.

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olliers says Brisbane’s industrial and logistics market is set to grow in the second half of 2022 and into 2023, helping it be on par with Sydney and Melbourne markets.

The investment and property management company notes prime industrial rents in Brisbane increased by 4.3 per cent in the year to March 2022.

It says it lagged both Sydney (9.6 per cent) and Melbourne (10.9 per cent) respectively with this partially due to an increase in speculative supply and competitiveness from developers within the pre-commitment market.

“Looking ahead, we are forecasting rental growth in the order of six per cent over the next 12 months for the Brisbane market, with selected precincts such as the ATC and North expected to outperform given the lack of leasing options,” Luke Crawford, Colliers’ Industrial Director of Research, says.

“New rental benchmarks will be set over the next 12 months, particularly for pre-commitments given the sharp rise in construction costs as developers look to offset this through higher rents,” he adds.

According to Colliers, low vacancy rates across Brisbane of just 3.1 per cent 8 | MHD AUGUST 2022

in Q1 of 2022 have created favourable conditions leading into the latter part of 2022, with the ATC and North submarkets being lower at 1.3 per cent and 1.7 per cent, respectively.

It says while there is the potential for a modest increase in vacnacy rates over the next six months of speculative projects as they enter the market, current tenant briefs and a lack of existing space for lease within the market will ensure the strong take-up of these facilities.

“The availability of fully serviced industrial land in the Brisbane to Gold Coast corridor is at an all-time low, meaning there is very little future supply in the pipeline and the strongest demand for industrial product witnessed in a generation,” Nick Evans, Director Industrial at Colliers, says.

Brisbane’s industrial and logistics market is set for a period of strong rental growth, Colliers adds.

“Given the current low interest rate environment, we expect strong demand from owner occupiers and speculative developers,” David Brisk, Director Industrial at Colliers, says.

“Vacancy across the market in Southeast Queensland is at an all-time

low so we look forward to delivering a strong outcome on behalf of our clients,” he adds.

Colliers says Brisbane’s occupier market is off to solid start in 2022, after a record year in 2021 that saw almost 700,000 sqm leased, underpinned by the continued growth of e-commerce, and a rise in inventory levels given supply chain disruptions.

“Brisbane is on the cusp of a period of strong economic expansion and the local industrial and logistics market will be front and centre of this,” Luke says.

“While the yield compression cycle has slowed, the pick-up in rents will reinforce investment decisions and drive further capital inflows into the Brisbane market,” he adds.

At present, pre-commitment rents across Brisbane average $115 per sqm; however, it is expected that these will average closer to $130 per sqm by mid2023, Colliers explains.

It adds that by comparison it is now common to see warehouse rents above $160 per sqm in key Western Sydney markets and as a result, the rental disparity between Sydney and Brisbane is appealing to prospective occupiers looking for space.

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MHD NEWS & OPINION

Australia Post: Australians smash online shopping records in FY22

A

ustralia Post has delivered an online shopping bonanza in the past financial year with a record 9.3 million Aussie households buying online.

For just the second time ever, total households shopping online across the nation surpassed 9 million. This was up from 9.1 million the previous financial year, while online purchases grew almost 12 per cent.

Australia Post reports the six months from July to December 2021 were particularly strong as the impacts of the pandemic saw Australians increasingly turn to e-commerce, and an average of 5.6 million households purchased something online each

month in FY22, 1.5 million more than the average in FY20.

New South Wales, which experienced extended lockdowns last year, grew more than 27 per cent year on year (YOY) and had the highest participation compared with its share of population, with around one in three purchases destined for the state.

The ACT (more than 27 per cent YOY) and Western Australia (14 per cent YOY) also saw significant growth in online purchases year on year.

More than a billion parcels have been delivered via Australia Post’s online parcel management platform since its launch in 2016, and Australia Post Head of eCommerce Analytics

Rose Yip says the growth in online shopping had accelerated beyond expectations throughout the pandemic.

“We’ve seen more than 900 million parcels delivered in the last three years alone, which says so much about how quickly eCommerce has grown in a short amount of time,” Rose says.

“It’s now the norm for so many Australians, with more than 5 million households regularly shopping online every month, which is why we’ve not only increased our network capacity but we’re investing in more new facilities, technology and our fleet to set up a strong and sustainable network for the future.”

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MHD NEWS & OPINION

C.H. Robinson predicts increased demand

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.H. Robinson says it was recently named the largest Non-Vessel Operating Common Carrier (NVOCC) offering ocean transportation between the US and Oceania.

It says it is confident that this vital trade lane is handling the increased demand for delivering imported goods from the US. “In 2021, we shipped more than 10,000 TEUs from the US to Oceania,” Andrew Coldrey, Vice President APAC at C.H. Robinson, says.

“It is encouraging to see the US-Oceania trade lane performing so strongly, with a total market of more than 190,000 TEUs highlighting the benefits of the Free Trade Agreement and providing growth opportunities for importers in our region,” he adds.

He says C.H. Robinson has worked with every single ocean carrier in this trade and has the most comprehensive view on how the market is responding to the disruption caused by COVID, the war in Ukraine, and congestion at ports around the globe.

The logistics platform says it is responsible for moving about six per cent of goods between the US and Australia and New Zealand. It adds that it handles more volume than any other NVOCC on this trade lane.

“C.H. Robinson has more than 200 offices in North America employing 12,000 people with a dedicated inland team devoted to drayage procurement, which is a major challenge in the current US market,” Andrew says.

“It is this sheer scale on the ground in North America across Canada, the United States and Mexico coupled with our number one position on the North American – Oceania trade lane that enables us to handle the volume of imports demanded by our customers,” he adds.

C.H. Robinson says one customer with operations in both Australia and New Zealand that is benefiting from its position is Kubota Australia Pty Ltd, a leading importer and wholesaler of farm, construction, and power equipment machinery 12 | MHD AUGUST 2022

The logistics platform says it is responsible for moving about six per cent of goods between the US and Australia and New Zealand.

and associated equipment.

C.H. Robinson notes it not only acts as a customs broker and freight forwarder for Kubota in Oceania, but it also liaises with Kubota’s suppliers in North America (predominantly Kubota Corporation affiliated companies) to bring together components from many locations, prepare full container loads, and ship them to Australia and New Zealand.

Greg Vincent, Kubota’s General Manager Supply Chain says the company receives container loads shipping through C.H. Robinson daily.

The shipments are directed to Kubota Australia head office and through Kubota Supply Chain partners and direct to its dealer network through the Ports of Sydney, Melbourne, Brisbane, Townsville, Adelaide, Perth, Auckland, Napier, Christchurch, and Wellington.

“We receive over 3000 containers a year and about 40 per cent of these are from the US, largely out of Gainesville and Charleston through the East coast of the USA,” Greg says.

“Our team has a good understanding of the requirements, and C.H. Robinson has the knowledge and expertise on the ground there, so we work well together,” he adds.

He says given the challenges from shipping out of North America as well as Europe and Asia, C.H. Robinson has been on the front door with Kubota Australia, its factories, and suppliers to ensure it

has a good and full understanding of the requirements to provide forward planning and notice.

“C.H. Robinson is across the Free Trade Agreement, is a proponent of Trusted Trader in Australia, and offers sound advice in relation to trade requirements, biosecurity, and customs matters,” Greg says.

Kubota benefits directly from C.H. Robinson’s dedicated inland team in the US, collating goods and preparing container loads for shipment from Charleston South Carolina right through to customs clearance electronic delivery orders for local couriers when the goods arrive in Melbourne.

Andrew says that Kubota is a great example of a global forwarding company and an importer working together to deliver seamless logistics.

“Kubota has great affiliated suppliers in the US and a highly effective operation in Oceania, which makes working with them a pleasure,” Andrew says.

“It is because of great companies like Kubota that we have been able to secure the top spot as the leading NVOCC of the US-Oceania trade lane, and we work well together as a team to get their goods to their dealers in Australia and New Zealand,” he adds.

C.H. Robinson says it is more than 10 per cent ahead of its nearest competitor for volume moved by an NVOCC on the US-Oceania trade lane.

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MHD NEWS & OPINION

DHL acquires Glen Cameron Group

DHL Supply Chain says its acquisition of the Glen Cameron Group will strengthen its position in the evolving Australian road freight market by creating one of the largest logistics companies in the country with combined revenue of more than $1 billion.

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HL Supply Chain Australia, part of the Deutsche Post Group (DPDHL), says it is acquiring the Glen Cameron Group, a national logistics company specialising in road freight and contract logistics.

It says the Glen Cameron Group operates a fleet of 1000 trucks and trailers and has more than 820 employees around Australia.

“This is a unique opportunity for DHL Supply Chain to add additional high-quality transport services to our warehouse and transport solutions in Australia,” Steve Thompsett, CEO, DHL Supply Chain Australia, and New Zealand, says.

“We look forward to offering a fuller range of transport services to existing and new customers,” he adds.

He says DHL is well recognised for having a strong warehouse base and with this acquisition, it will be strengthening its offer with four services: Domestic Nationwide General Freight, Domestic Nationwide Express, Specialised Services, and Contract Logistics Transport – including dedicated solutions for customers.

DHL Supply Chain says its acquisition of the Glen Cameron Group will strengthen its position in the evolving Australian road

freight market by creating one of the largest logistics companies in the country with combined revenue of more than $1 billion.

“Since founding the Glen Cameron Group 47 years ago, and over the last five decades, we have built a successful, diverse, and resilient business,” Glen Cameron, Founder and Executive Chairman of the Glen Cameron Group, says.

“What began as one eight-ton truck in 1975 has evolved to be one of Australia’s largest transport and logistic business,” he adds. He says together with DHL, they can take business to the next level.

DHL says the Glen Cameron Group is recognised as a leader in freight and contract logistics, and that it will benefit from the Cameron Logistics’ team’s expertise in the consumer and grocery sectors.

“I’m excited to see the Glen Cameron Group join with DHL,” Glen says.

“Together, we can increase our footprint,” he adds.

He says with DHL Supply Chain’s backing, Glen Cameron Group has an opportunity to invest in growth and open new opportunities for its employees.

He continues: “this marks an

important milestone to continue an important legacy in the Australian transportation industry.”

DHL Supply Chain notes the Glen Cameron Group will benefit from its large-scale network in more than 220 countries, and global forwarding expertise in air, ocean, and road freight to ensure strong development opportunities for the business, its customers, and its employees.

“This acquisition signifies our commitment to grow the business in Australia, enhancing our service offering to provide the best solution to our customers,” Terry Ryan, CEO, DHL Supply Chain at Asia Pacific, says.

“The supply chain is evolving quickly and with significant transport operational capability, we will be more agile, respond faster to changing demands, and continue to deliver on our promises,” he adds.

DHL Supply Chain says this strategic acquisition in contract distribution, interstate transport, and freight solutions complements its portfolio across all Australian states and territories.

It adds that it is in line with DPDHL’s strategic focus to strengthen its core logistics business and deliver longterm growth.

MHD AUGUST 2022 | 15

MHD NEWS & OPINION

DB Schenker makes LCL carbon-free DB Schenker customers can book the carbon-zero LCL option with immediate effect and receive a certificate of the emission reduction for their climate balance sheet.

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B Schenker says it is the first logistics company to switch its entire Less-than Container Load (LCL) volumes with CMA CGM to regular carbon-free production.

It says it has signed a purchase contract for more than 2500 tons of biofuel with shipping and logistics company CMA CGM. “DB Schenker is striving to be the world’s leading partner in logistics, embracing a forward and futureoriented approach,” Mark Rodgers, Acting Director Ocean Freight, Australia & New Zealand at DB Schenker, says.

“To reach this goal, we have focused on six strategic targets, one of which is to be a sustainability leader,” he adds.

He says he thanks CMA CGM for the partnership and encourages DB Schenker’s customers to join the two companies on their sustainability journey.

DB Schenker notes 2500 tons is more than required to transport all LCL volumes for it and its customers.

It says it will reach net carbon zeroemissions on a well-to-wake basis in the LCL segment.

“We are excited to make a significant investment in reducing the CO2 footprint in container sea freight,” 16 | MHD AUGUST 2021

Thorsten Meincke, Global Board Member for Air & Ocean Freight at DB Schenker, says.

“Running on biofuel marks another important step towards greener supply chains and pays into our overall sustainability agenda in ocean freight,” he adds.

DB Schenker says by joining forces with CMA CGM to offer green container transport, which immediately reduces the environmental footprint of maritime transport, both companies make a significant step towards decarbonising ocean freight.

“As a pioneer and a leader in sustainable shipping and logistics, the CMA CGM Group has pledged that alternative fuels will cover at least 10 per cent of its consumption by 2023,” Olivier Nivoix, Executive Vice President, Lines at CMA CGM Group, says.

“We already offer our customers a range of turnkey solutions to tackle their carbon footprint,” he adds.

He says biofuel is one of the solutions to decarbonise shipping, and that CMA CGM is delighted about the bold partnership it is launching with DB Schenker.

He adds that CMA CGM continues to invest heavily in research and

development alongside its industrial partners to identify the energy sources of the future.

DB Schenker customers can book the carbon-zero LCL option with immediate effect and receive a certificate of the emission reduction for their climate balance sheet.

According to DB Schenker, the cooperation has the potential to reduce greenhouse gas emissions by more than 7000 tons CO2 well-to-wake, which corresponds with at least 100 per cent of the WTW emissions of the LCL containers handled with CMA CGM, making it one of the most significant deals in ocean freight logistics.

It says biofuel can integrate into regular operations without infrastructure or supply chain adjustments. It adds that it is practical and suitable for everyday use because it is produced from waste materials such as used cooking oils.

DB Schenker says it is committed to sustainable development and this is backed by concrete and tangible actions.

Like other sustainable products, such as flights with Sustainable Aviation Fuel, DB Schenker notes its customers can truly strengthen their decarbonisation agenda.

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MHD NEWS & OPINION

Pollen Consulting Group becomes Argon & Co

T

he global management consultancy specialising in operations strategy and transformation, says it is delighted to announce that it – Pollen Consulting Group – has become Argon & Co in the ANZ areas.

It says it has also become a market leader in these regions with a team of 65 consultants and offices in Sydney, Melbourne, and Auckland, and more than 400 consultants globally.

“We have been working on the integration of both businesses since January and loved every minute,” Paul

Eastwood, Pollen Consulting Group founder and CEO who is now Managing Partner of ANZ Argon and Co, says.

He adds that he wants to expand the company across Southeast Asia.

“The positivity in the team and the growth of our capabilities has been phenomenal,” he says.

“Whilst the Pollen brand will be missed, our new Argon & Co identity will take us on our next journey to build a leading global management consultancy and our values, culture and people will remain the same,” he adds.

Pollen says it brings experience

and capability across a broad range of industries, specialising in operations, engineering, and procurement as well as market leading technology solutions, and a focus on people development.

“Pollen Consulting Group reflect the consistency of our values across the business and consolidate our strong position in the operations consultancy market,” Yvan Salamon, Argon & Co CEO, says.

“Uniting into one business, brings together our best practice knowledge and reinforces our expanding global presence.”

LOGOS teams with Genuine Parts Company to build new DC

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ogistics specialist LOGOS and automotive parts company Genuine Parts Company (GPC) Asia Pacific started building a 39,000 sqm DC at Broadmeadows Logistics Estate in Melbourne earlier this year.

GPC partnered with TMX on its regional Australia and New Zealand (ANZ) supply chain network strategy and operational design.

TMX is now assisting GPC with obtaining new sites and project managing developments.

“We’re delighted to have secured a new facility at LOGOS’ Broadmeadows Logistics Estate,” Jon Longbottom, GPC Asia Pacific’s Executive General Manager Logistics, says.

“As a business, we’ve experienced significant growth over the past three years, and we look forward to integrating advanced technologies within a new state-of-the-art facility in Melbourne to improve our customers’ experience,” he adds.

He says by partnering with LOGOS and TMX, GPC has been able to race ahead with its ambitious growth plans with confidence.

GPC includes Repco, NAPA Auto Parts,

18 | MHD AUGUST 2021

AMX, McLeod’s, Rare Spares, Sparesbox with a store network of more than 550 stores servicing retail and automotive trade customers across ANZ. “We look forward to working with GPC Asia Pacific to deliver this important new facility and support their growth across Victoria, and all of Australia,” Darren Searle, LOGOS Head of Australia and New Zealand, says.

LOGOS says the brand-new facility in Broadmeadows will feature best-in-class logistics operations and state of the art automation technology.

“We are proud to be supporting GPC in their Australian supply chain network transformation,” Sam Dellios, TMX Director of Property, says.

“This new facility will offer an automated Goods-to-Person shuttle and Very Narrow Aisle storage system, which will boost cubic capacity across GPC’s wide product range and support their future growth strategy,” he adds.

LOGOS says the Broadmeadows Logistics Estate is a 25-hectare premium site, which on completion, will comprise approximately 127,000 sqm of sustainable, high quality warehousing space across five facilities.

The brand-new facility in Broadmeadows will feature best-in-class logistics operations and state-of-the-art automation technology.

“Our new Broadmeadows distribution centre will feature the cutting-edge technology and operations that will allow us to better support our stores, resulting in better support and service to our customer base,” Jon says.

“We are excited at the opportunities this brings for our business, and the investment signals just how committed we are to the future success of the automotive aftermarket.”

The DC will be ready by the first quarter of 2023.

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MHD COVER STORY

THE FUZZY LOGX EXPERIENCE

Fuzzy LogX is only seven years old, but in that time it’s built a dynamic and creative young team that stands out for both diversity of individual capabilities and backgrounds.

Since its beginnings in 2015, Fuzzy LogX has made a name for itself in the industry as a truly independent warehouse and logistics consultancy. MHD caught up with the ‘Warehouse Wizards’ to discover the full Fuzzy LogX story – and the culture and capabilities that have set it apart from the pack.

T

he name ‘Fuzzy LogX’ is perhaps one of the most striking, curious, and original of all company names within Australia’s supply chain and logistics space. Although not intended as such by its founder, Bas Schilders, the name is illustrative of the creative paradox that is the consultancy’s calling card.

The breadth of the company’s expertise and capabilities is indeed hard to clearly delineate. The borders are amorphous – fuzzy, even – because there are no limits to what they might do for a customer. Their appetite for innovation and novel approaches is insatiable.

But the second term, ‘LogX’ denotes logical, empirically-tested thought. So, 20 | MHD AUGUST 2022

while the name might sound paradoxical, like the greatest paradoxes it points to a truth: Fuzzy LogX is always pushing the boundaries, never sets limits for itself or its customers, and matches a boundless creativity with the most tough-minded and rigorous testing and verification in all its projects.

In actual fact – such implications were somewhat accidental. As a youth in the Netherlands, Bas Schilders acquired the nickname ‘Fuzzy’ because of his impersonations of The Muppets character Fozzie Bear. And it was growing up riding as a passenger with his truckie uncle that sparked his love of all things logistical.

Doubtless, Bas would not object to being termed ‘eccentric’ – he

has, among his myriad logistics and warehousing pursuits, also run an online business dedicated to gentlemen’s fashion goods – and when he founded his logistics advisory in 2015, his wife advised him that he might as well lean into his flair for quirky originality. He had always been ‘Fuzzy’ to his mates, and he was doing logistics. But lest he inadvertently box himself in to the category of logistics consulting – one would have thought broad enough already – he opted for ‘Fuzzy LogX’, preferring to keep the ambiguity.

The ‘X’ also stands for the ‘X factor’ – that indefinable and imaginative quality that emerges during the creative process.

Predicating your service on delivering that ‘X factor’ is certainly a bold

MHD COVER STORY proposition. But after seven years in business – and success stories with clients as impressive and diverse as Toll, Woolworths, Officeworks, Sigma Healthcare, Sleep Corp, HSY, and GPC – it’s fair to say Fuzzy LogX has earned its right to the name.

But how did this idiosyncratically named company, the brainchild of an agreeably idiosyncratic man, scale to such heights so quickly?

ORIGIN STORY Bas took a degree in logistics in the Netherlands and in the early 2000s got a job implementing warehouse management systems (WMS). It was a solid grounding, with his responsibilities soon extending to cover everything “within the four walls of a warehouse”. However, after working tirelessly, at frequently odd hours, for a year in the operations side of warehouse management systems, he had had enough. He was burnt-out and having no fun at all.

“I took two weeks off to compose myself and decide what I actually wanted to do,” Bas says. “I came out of that fortnight knowing that the operational side – actually running a site – was not for me. Projects was what I wanted to do.”

Projects provided more of an outlet for his creativity – bringing something into being rather than implementing and operating something pre-existing – and in retrospect might be viewed as early evidence of Bas’s impetus to push boundaries rather than live within them.

Years later, working for Swisslog on projects across Europe, Bas learnt one of the most valuable lessons of his career – the kind of lesson that can only come from what he terms “screwing up big time”.

Working as the lead design engineer, automating a site, he was responsible for all the configuration and testing of a “fairly simple” automated pallet crane and picking setup for a 3PL. “Before we went live, we tested it, we had set everything up, everything was working. I had ultimate responsibility for final testing and checking.”

The 3PL and their Swedish customer – that had travelled to Belgium two weeks before Christmas to witness their eagerly anticipated automated site go live under Bas’s leadership – arrived early in the morning on-site to meet Bas

and a senior consulting colleague. Chairs were put out; hot coffee was poured.

This was a big day for Bas, his team, and their customers.

“So, we set the automated system in motion and the first order drops in – success,” Bas begins. “We progressed our demonstration, doing six orders, eight orders, 12 orders – and it was humming along nicely with no issues. But then the Swedish customer turned to us and said, ‘Well, let’s see what this thing can really do. Let’s try 400 orders.’”

Then tragedy struck.

“As soon as we hit the ‘Go’ button, we could just hear the cranes in the background stopping,” Bas recollects.

“Literally, everything – the whole system – just stopped. And that is the last thing you ever want to hear at an automated site – especially the first for which you have been charged with direct responsibility for testing, and in front of a customer that has travelled internationally right before Christmas to see all the good work you’ve done for them.”

The system failed because there was an undetected bug in the software, and the bug wasn’t detected because Bas and his colleagues hadn’t done volume testing of the throughput that would actually be required of the site when it was in full flight.

“We tested it for functionality under conditions that didn’t mirror those when fully operational,” Bas says.

“Yes, it picked two orders. We never tested the design level of what it was supposed to do.”

The mistake cost Bas and his colleagues four months of intensive work to operate the system until the problem was fixed.

“So, that was a huge learning curve for me. But it taught me two things I’d never forget: you can never test enough, and you never want to be in that situation ever again.”

Flash forward to 2008. Bas and his wife Kim settled in Australia – having earlier travelled down under and enjoying its relaxed pace of life. He worked for nearly three years at Swisslog Australia, and another five at SSI Schaefer Australia – in the latter stint managing the project consulting team. But by 2015, despite rising through the ranks and achieving great professional success, he realised he couldn’t reach his potential – nor his customer’s potential – within the structure of the firm.

“I was juggling lots of projects at once and never felt I could give each customer the proper attention they needed. Furthermore, I was operating within the company’s parameters: I was working on different projects, but always boxed in, as I could only work within the constraints of Schaefer’s offering.”

Finally, Bas decided that he’d had enough, and left the job to ponder his future.

He didn’t have to wait long. A few weeks later, GPC called asking for help with a WCS re-configuration. Informing them that he’d left the company, they nevertheless insisted that he join the project.

It wasn’t planned, but Bas thought, ‘Why not?’ And this would be the first project he took on under his newly created firm Fuzzy LogX.

FUZZY, NOT FLUFFY While Bas was the original founder of Fuzzy LogX – it wouldn’t be what it is today without Jeffrey Triantafilo,

The man behind the magic: Fuzzy LogX Founder Bas Schilders.

MHD AUGUST 2022 | 21

MHD COVER STORY

Fuzzy LogX played a vital part in the successful national rollout of Sigma Healthcare’s world-class and highly automated DCs.

Director – Systems and DC Design.

Having originally studied aerospace engineering, Jeffrey remembers as if it were yesterday the first time he encountered an automated warehouse – in Western Sydney in 2012. “It was love at first sight,” Jeff says.

Ever since Jeff thought about automated warehousing every single day.

He started a business doing warehouse installation work and decided to pursue a Master’s Degree in Business with engineering management and supply chain as his focus. In his final year, his thesis was on building businesses cases for automated warehouses. Jeff was put in touch with Bas at Schaefer, who over the course of two and a half hours gave Jeff a master class on the subject. “I was very grateful, wrote my report, finished my degree [he graduated as Dux] then shortly thereafter was hired as an intralogistics consultant for Dematic.”

Bas and Jeff wouldn’t team up until 2017, after Jeff had done a stint at Dematic. While extremely grateful for his time at Dematic – “One of the best experiences in my life, because I learnt so much” – Jeff says that the style was not for him, and that he was constantly trying to push outside the box of what Dematic (or any vendor for that matter) could offer.

Fortuitously for both Bas and Jeff, Jeff’s first phone call after leaving Dematic was to Bas – whom he knew had started his own consulting business since they last met.

It had been just over a year and a half since Bas had started Fuzzy LogX, and 22 | MHD AUGUST 2022

Bas was delighted to bring Jeff on board – initially as a contractor, but later on with Jeff buying into the business – because of his manifest talent, outside-the-box thinking style, and relentless drive.

“At the time, Fuzzy was very much specialised in automation consulting,” Jeff says. “That’s how Bas and I started – because that’s what we were both very experienced in.”

Jeff was instrumental in pushing the boundaries of what Fuzzy LogX offered

“

Our clients always say to us that Fuzzy does things differently – completely differently to other consultants. That’s because we’re all about value, about getting things done with no fluffing around. We’re not fluffy.

We’re Fuzzy.

”

into the “big world of DC design”.

“That’s something that Bas and I really developed after I came on board: full DC design capabilities – from a concept on the back of a serviette, all the way till the first pallets were out the door, to realising the promise of a business case three months later.”

Fast forward to today, where Jeff was recently in New Zealand for the opening of a Woolworths DC in Auckland, New

Zealand, the design and build of which Fuzzy LogX had overseen since its inception years earlier.

“It was a massive, grand event,” Jeff says. “The Mayor of Auckland was there and the Managing Director for Woolworths in New Zealand, together with the Iwi (the local tribal leaders).

It was an amazing experience – and it was a special moment for me because we’d been through the process from the beginning; through 60 or 70 different concept designs and a $180 million investment. And we’d seen it through.”

This success is illustrative of where Fuzzy LogX is today – and how it is well and truly a leader in independent warehouse design.

“Our significance in the industry is really about independence,” Jeff says.

“Independence, the continuity we provide clients, and our personalised approach. The moment you meet Bas, you know it’s about the relationship with our clients and creating the best possible warehouse workspaces.

It’s not about making money or racking up consulting hours. We don’t shoehorn clients into solutions, and – while we’re always on call whenever our clients need us – we don’t embed ourselves permanently.

We want clients to be independent, and to not need us anymore. It’s about delivering unique value to them.

“Our clients always say to us that Fuzzy does things differently – completely differently to other consultants. That’s because we’re all about value, about getting things done with no fluffing around. We’re not fluffy. We’re Fuzzy.”

MHD COVER STORY DIVERSE BACKGROUNDS AND DIVERSE MINDS Over the past seven years, Bas and Jeff have built a culturally and intellectually diverse team at Fuzzy LogX, because they’re always on the lookout for new people who’ll bring exceptional capabilities to the table.

“It’s funny,” Bas says, “while we never intentionally set this out as a goal, by its nature Fuzzy LogX has sought out interesting people with diverse backgrounds, personal stories, and skills. I’m Dutch, Jeff is Chilean-Australian – and among our team we also have people of Indian, Sri Lankan, Colombian, Malaysian, German-Croatian, and Vietnamese backgrounds, and a few Aussies.

Everything under the sun.”

Yohan Fernando, Manager – Data Science and Systems, was brought on more than four years ago to boost the sophistication of Fuzzy LogX’s data analysis capabilities.

“Bas and Jeff brought me on so that Fuzzy could push the limits of what they could achieve with data – to processing it quicker, streamline analysis, as well as make things more standardised and reproducible,” Yohan says. “They were very keen on that because Jeff and Bas are so focused on testing and verification.”

But Yohan says he was attracted to – and has thrived within – Fuzzy LogX because of the company’s strong commitment to “ethics and independence”, because it’s always looking out for the customer and the best solution and never for “kickbacks”.

“It’s also just a really fun place to work,” Yohan adds. “We work hard, but we have fun. And every day I’m surrounded by interesting people who teach me a lot and – I hope – who I have taught a bit as well.”

Marina Longbottom, Intralogistics Consultant, is a recent addition to the team – and Fuzzy’s first team member permanently stationed in Melbourne.

Marina is a vital new team member not only because she is a permanent Melbourne-presence for Fuzzy (its main office is in Sydney) but because Bas was keen to bring on someone who really knew the operations side of DCs inside and out.

“Running a DC – the operations side – is really my forte,” Marina

says. “Fuzzy has such a great team of innovative designers, engineers, and data-wizards – like Yohan. I see my role in Melbourne as really assisting with the on-the-ground integration focus.

“I came in around November 2021 and immediately was working on a project developing toolboxes and training components with the workers that ran operations day-in, day-out. For Fuzzy it’s very important that we identify and work with champions inside our clients’ teams who can really advocate and drive changes; and keep up the pace after our work is done.”

It was the personal – and personality – focus of Fuzzy LogX that attracted Marina to the company. “I saw that Fuzzy wasn’t just about doing high-level PowerPoint presentations and delivering solutions in the abstract. It was and is the highly personalised and client-side philosophy that sets it apart.” ■

WHAT THE CLIENTS SAY “FuzzyLog X has assisted Officeworks Supply Chain to design, validate and optimise our fulfilment warehouses. Their depth of knowledge in warehouse design and automation allows them to provide significant value to our current and future operations. The team at FuzzyLogX have become trusted partners to Officeworks Supply Chain.” – Richard Duncan – Continuous Improvement Manager, Officeworks “Fuzzy LogX played a vital role in the successful national rollout of Sigma’s world class highly automated DCs. They provided a high level of support by working collaboratively with our team and our solution providers.

To ensure the automation delivered as contracted with the automation suppliers, Fuzzy thoroughly validated the functional specification and comprehensively tested the throughput of the automation.

Ensuring that the best outcome was achieved for our operations, Fuzzy

Yohan Fernando, Manager – Data Science and Systems.

Marina Longbottom, Intralogistics Consultant.

went above and beyond to understand our operations and provided a really personal approach.”

– Nathan Roylance, National Operations Implementation Manager, Sigma Healthcare “Fuzzy LogX has assisted HSY over the past 2.5 years and been extremely instrumental in improving our use of space to prevent our need to move to another premises. Their analysis and execution in 2020 saw us gain approx. 30 per cent more capacity by reconfiguring our racking. Over the past 18 months we have continued to work with Fuzzy and the team to then bounce ideas to optimise our warehouse layout. The result has seen us being able increase the number of pick faces active by a further 10-15 per cent, which has resulted in significant reductions in delays to our floor staff when picking orders and improving fulfilment rates to achieve 99.80 per cent accuracy. The relationship has proven to benefit us both with ideas being shared broadly on what is occurring across the industry.”

– Bill Tsimis, National Distribution and Logistics Manager, HSY

MHD AUGUST 2022 | 23

MHD MATERIALS HANDLING

ETA Transport was founded over 25 years ago in Wantirna. In the last five years they have moved from a 3500m2 warehouse to a larger 6500sqm2 facility in Dandenong South, with room for the business to grow.

TOYOTA FORKLIFTS ON THE MOVE FOR ETA TRANSPORT

Toyota Material Handling Australia (TMHA) prides itself on the class-leading durability and reliability of its forklift equipment, which has been experienced firsthand by Melbourne-based logistics company ETA Transport.

E

TA Transport recently took delivery of a new Toyota 8FGK25 forklift, and for those who know ETA, it will come as no surprise that TMHA was at the top of its shopping list.

This is due to the logistics company experiencing years of impeccable performance from its existing 8FGK25 unit, which has clocked up over 30,000 hours of run time.

ETA Transport company director Rad Ivanic says the method of getting a Toyota forklift to such a high level of operation was actually quite simple.

“The secret to everything is service,” Rad says. “You change the oil; you change the filters, and it will just keep on going. You need to service it regularly – if you take shortcuts then that’s when it starts breaking down.

“

I’m old-school, and you know that saying, ‘If it’s not broken, don’t fix it’? With Toyota, it’s not broken,so I don’t fix it.

”

“If you opened the oil compartment right now in that forklift, the oil’s clean.

A little bit of TLC contributes to a longer life of your forklift.”

ETA has always been a TMHA patron, going back to Rad’s former career as a forklift driver three decades ago where he was able to experience the class-leading performance of Toyota forklifts first-hand.

“I was a forklift driver, and my first forklift was a Toyota,” he says.

“They just run, I know of other forklift companies, but Toyotas are just outstanding in the way they perform; their manoeuvrability, I just love it.”

Excellent manoeuvrability is one of the most important factors for Rad, with the compact 8FGK25 unit able to traverse the ETA Transport warehouse with ease.

MHD AUGUST 2022 | 25

MHD MATERIALS HANDLING

ETA values the ergonomic benefits of Toyota forklifts, including the wide and well-padded seats, and armrest that allows for easy and comfortable operation of the vehicle's controls.

“I like how compact the forklift is, you can get in tighter places, the manoeuvrability is easier, you don’t have to take that wider turn because of the compactness of it.”

Impeccable safety performance is of huge importance to TMHA, as shown by Toyota’s exclusive “SAS” stability system and speed-limiting features, helping provide a safe working environment for warehouse operators.

Rad also appreciated one of the forklift’s simpler features, with the addition of a windscreen on ETA’s equipment helping to protect operators from dust and debris.

“One thing that suits us is we have a glass screen in front of the forklift – we move a lot of pallets and the pallets have normally got dust and debris on them, so when we drive them, the wind doesn’t pick up the dust and throw it in your eyes,” he notes. “The glass protects you from that, so it’s a welcome safety aspect as well.”

Rad also enjoys the supreme ergonomic benefits of Toyota forklifts, including the wide and well-padded seats, and armrest that allows for easy and comfortable operation of the vehicle’s controls.

While TMHA prides itself on its safety and durability, excellent customer service is every bit as important, with ETA Transport developing a strong relationship with its area sales manager Grant Owen.

Rad appreciates the service provided by Grant and his team, offering prompt service and a helping hand wherever needed.

“They are so good, especially Grant,” Rad says. “He’s always there, even initially when I was interested in purchasing another forklift, 26 | MHD AUGUST 2022

“

I was a forklift driver, and my first forklift was a Toyota. They just run, I know of other forklift companies, but Toyotas are just outstanding in the way they perform; their manoeuvrability, I just love it.

”

he came to see me, and asked what I needed.

“I’m old-school, and you know that saying, ‘If it’s not broken, don’t fix it’? With Toyota, it’s not broken, so I don’t fix it.”

He adds that his experience with Toyota forklifts means he would always recommend the company to others in the industry.

“I always recommend TMHA. I love the performance of the forklifts. You go drive other forklifts, and they sound like tractors.

“The smoothness, the way it drives, the way it lifts the product, there’s no jerkiness when shifting from forward to reverse. The way you drive it and the controls, everything just blends in.”

The addition of the new forklift will surely ease the burden on the existing unit, which is showing no signs of slowing down.

When asked what would become of the 30,000-hour forklift when it is eventually retired, Rad joked that it will belong in a Toyota museum due to its incredible longevity.

In any case, ETA will be hoping the new forklift can show even half the longevity of its predecessor, providing comfortable and dependable performance for years to come.

ETA Transport was founded over 25 years ago in Wantirna. In the last five years they have moved from a 3500sqm2 warehouse to a larger 6500sqm2 facility in Dandenong South, with room for the business to grow.

There may come a time where ETA Transport will require a larger fleet of forklifts, and the excellent service and reliability provided by Toyota forklifts has ensured TMHA will be the first choice for ETA. ■

MHD WAREHOUSING

ADAPTING WITH VANDERLANDE The e-commerce market continues to grow rapidly as more people opt for the convenience of online shopping. This growth is leading to an increase in demand for logistics real estate, which in turn is leading to a scarcity of warehousing supply and rising costs. Vanderlande explains how businesses are adapting to these issues and what they are doing to cope with these shortages.

I

ndustry data bears out the fact that we are experiencing a boom. Vacancy rates for logistics space are expected to remain at historic lows.

Recent research by the global commercial real estate leader, CBRE, notes that Australia has the lowest industrial and logistics vacancy rate globally, after falling to 0.8 per cent during the first half of 2022, and with year-on-year rent growth exceeding 13 per cent.

In many cases, retailers simply cannot overcome these challenges. The situation is different from country to country – and even region to region – but there is often resistance to the construction of new warehouses and distribution centres. Local planners and residents oppose new buildings if they are deemed to be a blight on the landscape or are likely to generate too much disruption.

SECONDARY LOCATIONS It is worth noting that an e-commerce fulfilment centre needs three times more space than traditional “bricksand-mortar” models. Ideally, these operations also need to be close to larger urban areas for sameday or next-day deliveries.

As prime locations near cities and transport hubs become harder to find, retailers are looking at building logistics centres in secondary locations. This move is always a compromise, because what can be gained in cheaper rent and space can be lost in higher transport costs and a reduced supply of labour.

CHANGE OF USE One solution that can keep logistics closer to prime locations is to reuse

AIRPICK is a solution combining efficient picking with flawless automated sortation to individual orders with a pocket sorter.

existing buildings. Redundant offices, postal sorting centres and even railway yards can be transformed into warehousing space. One good example can be found in Paris at Chapelle International, where an old railway building has been transformed into a logistics hotel. The facility also includes a data centre, offices, tennis courts and a vertical farm.

This “function stacking” increasingly takes place where space is limited.

OPPORTUNITIES FOR WAREHOUSE AUTOMATION Roald de Groot of Vanderlande Australia says: “It is clear that next to topics such as accuracy, efficient usage of your labour force (numbers and ergonomics) and speed in order fulfilment, the topic of optimum and reduced footprint usage is now becoming one of the most important criteria in designing an automated material handling solutions.” Well thought-out automation helps to retain revenues

and profit, and is an answer to scarcity of space and labour. Systems such as Vanderlande’s FASTPICK can meet the needs of businesses that are building higher or multi-storey warehouses.

FASTPICK is a goods-to-person system offering an extremely high storage density, up to 60 per cent higher than conventional storage methods, thereby making maximum use of available floor space. This goods-toperson system also facilitates a high order-picking performance. AIRPICK is a solution combining efficient picking with flawless automated sortation to individual orders in our pocket sorter.

This fits very well in lower buildings or in existing buildings.

Vanderlande has also invested in advanced technologies – such as item picking robots.

You can be sure our designers and engineers are thinking creatively to deliver future-proof solutions to help businesses deal with this challenging logistics real estate landscape. ■ MHD AUGUST 2022 | 29

MHD WAREHOUSING With its success in markets around the world, VisionNav has expanded to help Australian businesses with their material handling procedures.

FLEXIBLE AND SMART INTRALOGISTICS AUTOMATION I

AGV forklifts can improve efficiency for indoor and outdoor logistics processes.

MHD speaks with VisionNav Robotics about the company’s driverless solutions for different warehouse scenarios.

n 2016, a group of PhD students began a company manufacturing driverless industrial vehicles. Combining vision with robots was the foundation for VisionNav Robotics’ beginning.

From studying logistics robots, the founders started the company in Hong Kong, where it has grown from five employees to more than 500 across the world in just six years.

VisionNav’s Gigi Ye says VisionNav is committed to applying artificial intelligence (AI), environmental perception, deep learning, servo control, and other core technologies to industrial vehicles, providing autonomous vehicles and flexible unmanned solutions for intralogistics in factories and warehouses. At present, VisionNav Robotics has developed nine series of driverless industrial vehicles and robot control systems.

With its success in markets around the world, VisionNav has expanded to help Australian businesses with their material handling procedures.

“VisionNav specialises in forklift AGVs, putting together the navigation, safety and control modules into one fully automated product,” Gigi says. “The vehicles have several applications for different types of warehouses because of the different capabilities built into the design. For instance, we have done some remarkable projects with the AGVs for side-loading, which have great results for the end-user.”

The rising company has accelerated its globalisation and set up marketing 30 | MHD AUGUST 2022

centres in more than 30 countries and regions, successfully delivering more than 350 projects, 1500 autonomous forklifts and unmanned tractors, covering auto parts, tyres, petrochemicals, tobacco, food, pharmaceuticals, 3C electronics manufacturing, e-commerce logistics, third-party logistics, textiles, printing, and papermaking.

More than 70 per cent of VisionNav’s projects are termed complex scenarios with rigid demands.

The AGVs ability to use the full extent of the warehouse space is a big advantage for VisionNav. Pallet stacking is commonplace in many facilities but can cause problems with efficiency in moving inventory.

“The maximum stacking we work with is seven pallets, so we’ve done many successful projects with customers for this application,” Gigi says. “We are really happy to help achieve these storage requirements, which are becoming more common with online shopping and increased demand.”

With demand from online sales not going away, intralogistics is faced with many challenges – skilled and licensed employees with a lack of digitalisation can accentuate these problems, which is why many businesses have turned to driverless industrial vehicles to increase productivity.

The World Industrial Trucks Statistics recently reported global forklift shipments volume reached 1.58 million units in 2020 and 2.34 million units in 2021, an increase of 42.93 per cent over

last year. It is expected 20 per cent of forklifts will be autonomous by 2028, with a market size of nearly 100 billion.

“We have recently been working on many projects in Korea, Japan, Thailand, America and Europe,” Gigi says. “We can leverage the success of these projects and apply them to the Australian industrial space.”

VisionNav has a big emphasis on research and development, improving and updating its driverless vehicles to fit the demands of warehouse trends.

Based on industry-leading robot perception, control, positioning, and scheduling technology, its business has covered all scenarios of intralogistics, making breakthroughs such as 9.4-metre-high rack storage, two-metre narrow aisle access, unmanned loading and unloading, multi-layer mobile material frame stacking and other complex scenario applications, established industry feasibility standards, and formed absolute technical barriers.

In terms of its business model, VisionNav Robotics has relationships with industry heavyweights, including leading international suppliers and end customers.

“We talk with customers frequently, especially if they have very demanding requirements,” Gigi adds. “Especially when requirements are challenging, we will ask the customer all the questions to get to know the solution and deliver ROI. We always want it to be a win-win for both of us.” ■

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AIRPICK

Efficient picking and smart returns handling As part of our next generation of scalable solutions – evolutions – Vanderlande offers AIRPICK, which seamlessly integrates innovative systems, intelligent software and life-cycle services. This solution combines efficient picking with flawless automated sortation to individual orders in our pocket sorter, AIRTRAX Pocket. AIRPICK can sort an extremely wide range of products at a low investment level.

Do you want to know more about our AIRPICK solutions?

Contact our office at info@vanderlande.com or check vanderlande.com/airpick

MHD SUPPLY CHAIN

HASTINGS DEERING SELECTS KÖRBER SUPPLY CHAIN FOR ASIA-PACIFIC WMS ROLLOUT Körber and Hastings Deerings are building a partnership for the future.

Established in 1932, Hastings Deering is one of the top five Cat dealers in the world.

To better position the business for future growth, the leading equipment supplier has partnered with Körber Supply Chain to expand, improve productivity and adopt new supply chain capabilities with the deployment of a world-class WMS.

H

astings Deering is the exclusive distributor for the sale of Cat equipment, technology solutions, parts and service support throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia.

Founded more than 90 years ago by Harold Hastings Deering, the company has a long-standing history in the mechanisation of Australia.

Headquartered in Brisbane, Queensland, today Hastings Deering

has more than 3500 employees across 23 business service centres throughout the regions and countries it serves.

In 1992, the Hastings Deering Group was purchased by Sime Darby Berhad, a multinational organisation and one of the world’s oldest and largest Cat dealer networks.

According to Hastings Deering, the combination of its rich history, the expertise of its people and its genuine commitment to understand its customers’ needs continues to

sustain Hastings Deering as a market leader providing solutions that deliver superior outcomes for its customers.

CREATING A WORLDCLASS SERVICE WITH A WORLD-CLASS SOLUTION After a period of significant growth, Hastings Deering recognised the need to upgrade its Warehouse Management System (WMS). “Our current Warehouse Management System lacks the required functionality MHD AUGUST 2022 | 33

MHD SUPPLY CHAIN WMS implementation for Körber in ANZ in the industrial spare parts market, across a range of industries including mining, construction, power systems, government, primary industries and marine.

TARGETING FUTURE GROWTH WITH CLOUD SOLUTIONS

Mark Danckwerts, Manager – Program Development at Hastings.

to support future growth, requires multiple system interfaces to run, is classified as obsolete by the software provider and is not utilised by all warehouses across our network,” Mark Danckwerts, Manager – Program Development at Hastings Deering says.

The equipment provider’s objective was to deliver a worldclass Warehouse Management Solution (WMS) across Hastings Deering and the wider Sime Darby Dealership Network.

In September 2020, after an extensive RFP process, Hastings Deering selected Körber Supply Chain’s Cloud K.Motion Warehouse Advantage Warehouse Management Solution.

“We conducted a rigorous RFI and RFP selection process with large enterprise WMS providers, enumerating several capabilities in the platform, vendor, system integrator, solution, and alignment of organisations. Körber came out ahead of the other vendor. Moreover, the flexibility and architecture of the solution to configure our processes were seen as key competitive advantage for us,” Mark says.

The deployment and implementation of this project will see Hastings Deering and Körber partner to build a better future by simplifying processes, building systems and aligning warehouse operations to deliver industry best practice.

This project will also be the first 34 | MHD AUGUST 2022

Jamie Sterling, Head of Software Sales (APAC) at Korber Supply Chain.

“

As this is a SaaS solution, ongoing growth in our business is co-dependent on having a WMS platform that enables us to expand, improve productivity, and adopt new supply chain capabilities over time. We are building the relationship at executive, execution, and technical levels.

”

According to Jamie Sterling, Hastings Deerings key factors in selecting Körber was its willingness to challenge the status quo, provide industry insight, and be a partner who is a solutions-driven rather than a product vendor. “Furthermore, Körber’s culture was another key contributing factor the success in winning this opportunity,” he says.

Jamie continues: “Hastings Deering needed a vendor who could help with the complex operations and could provide a future proof solution for their growth over the next 10 years, and also for a vendor who could provide a best of breed WMS in the cloud.”

According to Mark, Körber and Hastings Deerings are building a partnership for the future. “As this is a SaaS solution, ongoing growth in our business is co-dependent on having a WMS platform that enables us to expand, improve productivity, and adopt new supply chain capabilities over time. We are building the relationship at executive, execution, and technical levels,” he says.

After commencing in September 2021, the project will go-live in February 2023 and will be deployed across 20 sites in Australia, NZ, Papa New Guinea and New Caledonia. ■

The deployment and implementation of this project will see Hastings Deering and Korber partner to build a better future.

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MHD SUPPLY CHAIN

Linfox used the SAP Extended Warehouse Management application (EWM) to create a custom Digital Warehouse Solution (DWS).

WORKING SMARTER IN LOGISTICS To optimise the end-to-end operation of its warehouse sites and support multiuser functionality and scalability, Linfox used the SAP Extended Warehouse Management application (EWM) to create a custom Digital Warehouse Solution (DWS).

A

s the largest privately-owned logistics business in Asia Pacific, each year Linfox delivers over $60 billion worth of food, pharmaceuticals and resources by road and rail from an extensive network of warehouses and distribution centres.

Employing more than 24,000 people across the region, the business is regularly engaged by iconic companies and brands to design and manage safe, sustainable and efficient warehouse and transport operations.

To optimise the end-to-end operation of its warehouse sites and support multiuser functionality and scalability, Linfox used the SAP Extended Warehouse Management application (EWM) to create a custom Digital Warehouse Solution (DWS).

This solution enables Linfox to provide service excellence to customers and power a comprehensive network of multiuser sites, providing real-time visibility and supply chain optimisation, as well as seamless integration with various innovative automation technologies.

36 | MHD AUGUST 2022

OPTIMISING WAREHOUSE PROCESSES As Linfox strives to be the most trusted logistics partner in the region, it always looks for ways to work smarter.

The business needed to reconfigure its system landscape and integrate multiple warehouse solutions that were running across different sites, with the view to lowering maintenance costs and improving efficiencies.

Linfox has enjoyed a longstanding partnership with SAP since 2007, leveraging technologies which allow the company to uplift existing business processes and further enhance its capabilities. Building DWS using SAP EWM empowered Linfox to centralise its warehouse operations and streamline crucial processes including inventory management, picking, putaway, cold chain storage, dock appointment scheduling, cross-docking and dangerous goods management.

Introducing DWS has also streamlined Linfox’s customer onboarding process, condensing the previous onboarding timeline from four months to only four to six weeks. This allows Linfox to

utilise its warehouses more effectively by onboarding multiple customers to the same site. It has given them a competitive edge across multiple market sectors and has already helped to win multiple customer partnerships.

TRANSFORMING SUPPLY CHAINS WITH AUTOMATION DWS has enabled Linfox to power a comprehensive network of multiuser warehouse sites and deliver premium customer service, including realtime visibility of inventory through customised dashboards and supply chain optimisation, as well as automation-ready architecture.

Modern customers and consumers expect efficient and responsive supply chains, which is why Linfox continues to invest in the latest automation and robotics solutions. Three of Linfox’s warehouse sites are now completely automated through DWS, with technology including automated storage and retrieval systems (ASRS), robotic palletisers, and the latest goods-toperson warehouse solutions.

Warehouse automation drives down

MHD SUPPLY CHAIN

Linfox used the SAP Extended Warehouse Management application (EWM) to create a custom Digital Warehouse Solution (DWS).

operational costs and notably improves SLAs, transforming the way goods are stored, processed and dispatched for customers. These sites improve performance for Linfox customers while future-proofing the company as a leading technology-enabled logistics partner.

“SAP enables us to be flexible and meet our customers’ needs through strategic reporting, real-time data, and automation capabilities.”

SAP technology will also play a

“

SAP enables us to be flexible and meet customers’ needs through strategic reporting, real-time data, and automation capabilities.

vital role in the success of future digitalisation initiatives, including the standardising of business processes, enablement of strategic reporting, provision of real-time valuable data insights, and further investment in automation to better serve Linfox customers. ■

”

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MHD SUPPLY CHAIN

SERVANT LEADERSHIP IN SUPPLY CHAIN

Last month, Vative held a roundtable in the Melbourne suburb of Carlton where leaders from a range of industries listened to speakers talk about servant leadership.

MHD found out more when it spoke to some of its key attendees after the event.

Theo Pappas, CEO of Vative, has served as an executive at Vative since 2010.

He attributes his passion for servant leadership to his early experience in the hospitality industry, where the very notion of service to others is paramount.

T

here is no one-size-fits-all answer to the question of what kind of leadership is best for business. However, more and more companies are finding that a servant leadership mindset can be extremely beneficial, both in terms of achieving success and building a culture of Continuous Improvement.

Servant leadership is all about putting the needs of others first and serving them in order to help them reach their full potential. This may seem counterintuitive in a business setting, but servant leaders may be more effective than traditional leaders. This is due to their focus on creating an environment where people feel valued and motivated to do their best work.

When it comes to the supply chain industry, a servant leadership mindset can be especially beneficial. Supply chain management involves coordinating the efforts of a large number of people and organisations, which can be difficult to do if everyone is focused on their own goals and objectives. By adopting a servant leadership approach, leaders can encourage their team members to work together towards a common goal.

In a world where change is the only constant, companies that are able to work together cohesively to continuously improve their operations will be the ones that succeed in the long run.

38 | MHD AUGUST 2022

Business Optimisation Specialists, Vative, held an industry-led event where they delved into the mindset, philosophy, and behaviours of servant leadership.

MHD had the opportunity to speak with key industry leaders and explore their perspectives on the matter.

Mark Oliver, leadership expert and CEO of MarkTwo Consulting was a guest speaker at the event. Originally from England, he trained at the highly regarded Royal Military Academy. The army’s motto was “serve to lead”. It means to put others before oneself and requires humility and caring for those you lead.

“I’ve worked with 60 different nationalities across 20 countries and numerous industries, and I have found a vast range of leadership styles, but consistently, the ones I find who lead better, are those who adopt a servant leadership approach.”

“It’s about putting your staff and your customers before yourself,” Stephen Lakey, Board Member of the Supply Chain & Logistics Association of Australia (SCLAA), says, commenting on what servant leadership means to him.

“And I think if the management are vested in the staff, and the staff are vested in the customers, then amazing things are going to happen – I think that’s the key,” he adds.

Stephen notes that the SCLAA has

been practising servant leadership for a while. He says it wouldn’t be possible for someone to be a leader at the Association if they didn’t employ the principles of servant leadership.

THE UPSIDE-DOWN PYRAMID The benefits of servant leadership Stephen’s seen are related to turning the hierarchical pyramid upside down.

“They’re not just hitting targets doing what their job description says,” he notes. “They are loyal, they know that the leader has their back, that they’re not doing anything that the leader wouldn’t do themselves.”

This creates a team environment where all the employees including the leaders have an aim and are moving towards it together.

“I think that the corporate world is really missing out on that key leadership style,” Stephen says. He adds that organisations would find it advantageous if they adopted the servant leadership ethos and ditched the older, autocratic style.

A FLAT LEADERSHIP CURVE Paul Robson, Operations Manager at Redline Engineering, says that servant leadership is concerned with caring about people and having them at the forefront of your mind because it creates a better work environment for everyone,

MHD SUPPLY CHAIN which he notes is important for both the organisation and its employees.

He adds that this is how his employer sustains a Continuous Improvement culture – by empowering its employees and giving them different roles and responsibilities, to flatten the leadership curve. It encourages staff to participate by contributing their opinions on workrelated matters.

“We work in a production manufacturing environment. So, it’s about being at one with everyone and treating everyone equally,” Paul adds.

“And by doing that, we get the buy-in and people are proud of where they work, and the environment which we’ve created, and we end up with positive results in terms of customer satisfaction, as well as the performance side for sales and profits.”

For Paul, the benefits of leading to serve others include gaining trust and having workers who are honest. He says all of this makes it feel like you’re working with friends, and this is why after 21 years, he’s still working for Redline Engineering.

Michael Deichsel, Director of Business Integration, and Improvement at the Department of Transport explains how servant leadership at his workplace is about ensuring the leader is responsible for their employees and fostering an environment where they can excel.

“It’s about people playing to their strengths, developing their strengths, but also growing in other areas,” Michael explains.

He adds that servant leadership means looking after your employees and doing whatever possible to enable them to do their best work. “I serve them by clearing work docs, by making sure they progress in their work and overall make the organisation a better place to be,” he says.

He notes servant leadership and Continuous Improvement go hand in hand. He says when employees are engaged, they’re more likely to take some risks. “By doing that, they achieve far better results than they would otherwise.

“If people are dominated by fear, they don’t take those steps forward, they don’t break down barriers, and they can’t reach their full potential.

Having a servant leadership culture allows people to push the boundaries in a safe environment.”

Michael says it’s about creating that freedom for employees to fail, to enable them to be creative, and allow them to have a safe space to grow; it’s about creating a culture and environment of cooperation.

LEAD THROUGH LOVE, NOT FEAR Godwin Rapinett, Business Transformation Specialist at Vative, says he had a manager who led through love, which created, not self-preservation, but self-sacrifice. He notes, by being cooperative, creative, and having open dialogue, it makes the work environment nurturing.

“There’s a difference between leaders leading through fear versus leading through love,” Godwin explains. “Being

“

Culture is all about performance. It’s how well you can handle pressure; how well you can serve your customers and embodying the servant leadership archetype enables all of that.

”

led through fear is all about selfpreservation.”

He notes that you need to foster trust with your colleagues so you can bounce ideas off them or generate more ideas.

“That level of confidence and trust can only come from a leadership of love; this is what servant leadership is about.”

He says one of the benefits of this style of leadership is less stress and more harmony.

“No one gets up in the morning wanting to do a bad job,” he adds.

“Everyone who comes in has a rule: you do the best you can. And once you recognise that and you embrace that, then servant leadership becomes that much easier.”

VATIVE ON INSPIRING A CULTURE OF CONTINUOUS IMPROVEMENT Theo Pappas, CEO of Vative, has served as an executive at Vative since 2010.

He attributes his servant seadership to his early experience in the hospitality industry, where the very foundations of service to others are birthed. “In hospitality, you’re conditioned to serve and be of service,” he explains.

When leading, it’s paramount that the leader is completely selfless, with no expectation of the work benefiting them, Theo continues. He adds that it’s all about sacrificing for the good of others.

“Just like the law of attraction says, the more you do for others, the more they will do for you.”

He says servant leadership as a culture enables camaraderie and, in turn, benefits a business, especially when things get tough and there’s pressure and strain.

“The art of Continuous Improvement is all about mindset,” he says. “It’s a pursuit for perfection, so it’s always wanting to do better.” And so, as a leader, we need to be of service to others and help them be better and get better in all elements. Performance is measured by culture.

“Culture is not about hugs and highfives, and people laughing in the office or in their business environment. Culture is all about performance. It’s how well you can handle pressure; how well you can serve your customers and embodying the servant leadership archetype enables all of that.” ■

Business Optimisation Specialists, Vative, held an industry-led event where they delved into the mindset, philosophy, and behaviours of servant leadership.

MHD AUGUST 2022 | 39

MHD SUPPLY CHAIN

The NLR is being funded in 2022-23 as part of the Australian Government’s $21.7 million commitment to design and establish a National Freight Data Hub.

DIGITISING LOCATION DATA GS1 Australia, along with the Australian Government, is urging businesses to heed its call to action by attending webinars about the National Location Registry as a first step to learn about this new digital capability. Bonnie Ryan, Director of Freight, Logistics, and Industrial Sectors at GS1 Australia, together with a spokesperson from the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, explain why it’s paramount that companies register with the National Location Registry.

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S1 Australia is encouraging industries to heed its call to action by attending 30-minute webinars explaining the importance of the National Location Registry and why they should register.

This initiative involves digitising location data across the supply chain.

The Department of Infrastructure, Transport, Regional Development, Communications, and the Arts has provided strong support and cooperation in the creation of the registry, with senior government personnel chairing the steering committee and providing governance to the program.

This piece of digital infrastructure is a mechanism that helps industry digitise

what is an important part of the supply chain management process. Location information is fundamental to a myriad of supply chain processes including movement of goods and traceability.

Government and industry agree that commodities in all industries, whether they be food or building or pharmaceutical products, need to be tracked for the safety and efficiency of Australian supply chains.

WOOLWORTHS SUPPORTS REGISTRATION DRIVE Bonnie Ryan, Director of Freight, Logistics, and Industrial Sectors at GS1 Australia, says location data is critically important because companies

need to know where goods are, where they need to be picked up from, delivered, and stored.

“We want to know the history of products and be able to trace them, so understanding where they are, where they’ve been, and where they are going is key,” Bonnie explains.

She notes Woolworths’ planning for new DCs was an impetus for their callto-action for suppliers and logistics service providers to look at the NLR as an option for how location data can be effectively and efficiently shared.

“Woolworths needs supplier location information,” Bonnie says.

“At the moment, it’s very bespoke and inaccurate; the NLR presents a better MHD AUGUST 2022 | 41

MHD SUPPLY CHAIN

Government and industry agree that commodities in all industries, whether they be food or building or pharmaceutical products, need to be tracked for the safety and efficiency of Australian supply chains.

way for trade partners to supply this information, not just to Woolworths but to all of their trade partners.”

This information is typically presented as a spreadsheet and sent out via email. In it, companies would request location information to assist them with updating their records. Bonnie notes that compared with utilising the NLR, this is a cumbersome and unreliable process.

“It’s a good opportunity for Woolworths – and other companies – to use the NLR as the means by which to provide, and retrieve required location information,” she adds.

THE NLR’S BENEFITS When companies register with the NLR, they are required to upload predetermined location attribute data about the physical locations where supply chain activities occur. Aside from standard address information, these details can include truck entry and exit points, trading hours, council curfews, height and weight restrictions, GPS and Geofencing data, and other information that helps transport operators to best plan their resources for a particular site.

“You might have the main head office at one location,” Bonnie explains. “But that may not be where a truck comes to pick up or deliver goods; ensuring trucks are directed to the correct location is essential in the efficient movement of goods.

“The transport industry is critical to the national economy, drivers are under constant pressure as they navigate congestion, and often large and complex physical locations. The NLR will provide more accurate information 42 | MHD AUGUST 2022

about a location that drivers can leverage; knowing whether there are specific safety constraints that need to be adhered to, or whether there are amenities available such as electric vehicle charging stations or bathroom facilities are all relevant to ensuring driver wellbeing and the smooth execution of the transport process.”

The best thing that industry can do is add their data to the registry because the

“

At the moment, everybody is curating their own version of the truth. With the NLR, there will be one single source of truth because companies can upload their data, it’s theirs, they maintain it, make it available, it’s always up to date, and it’s accurate.

”

more locations are in the registry, the more valuable to everyone, Bonnie says.

Leo Soames, acting Head of the Australian Government’s Bureau of Infrastructure and Transport Research Economics, says the information available on the registry will help reduce delivery delays, delivery failures and driver stress for the more than 50,000 small businesses who operate trucksin Australia.

“The NLR will also save these businesses time and money by ensuring

truck operators have up-to-date site restriction information at their fingertips, reducing the often timeconsuming and expensive leg work of onboarding new customers,” Leo says.

“It will improve the resilience and efficiency of Australian supply chains by filling a critical gap for the industry, as previously there was no central platform handling standardised location information for pick-up and deliveries – meaning businesses would have to maintain records manually, which takes up time and is susceptible to errors.

“I encourage businesses and their trade partners to register with the NLR so that they can reap these benefits while helping us take Australia’s supply chains to the next level.”

Woolworths has made the call to action for its own reasons, but Bonnie says the reality is that suppliers will be able to leverage this data for all their customers because at some point competitors like Coles and Metcash will also require the same location information when opening their own new DCs. “Every time companies engage a new transport provider, they will need to supply them with this same information so it’s easy to see how the NLR can be leveraged for multiple trade partners and for various purposes.” Bonnie explains.

“This is a real opportunity to streamline the collection, management, storage, and dissemination of location information.”

“I just want to encourage industry to get on board because location master data was identified as a critical gap nationwide with regards to supply chain visibility and traceability platforms.

“It’s another opportunity to lift the digital capabilities in our supply chains so that they are more resilient, more streamlined, contain less errors, and are cheaper, especially in terms of administration costs.

“At the moment, everybody is curating their own version of the truth.

With the NLR, there will be one single source of truth because companies can upload their data, its theirs, they maintain it, make it available, it’s always up to date, and it’s accurate. All their business partners who might need this information will also be able to access it digitally.”

The NLR is being funded in 2022-23 as part of the Australian Government’s $21.7 million commitment to design and establish a National Freight Data Hub. ■

MHD WAREHOUSING

BLACKMORES USING OZKOR’S PLASTIC PALLETS

Ozkor’s Expal-1140 is a plastic pallet that it designed with its customer Blackmores in mind. MHD spoke to George Casha, a Distribution Centre Manager at the health and wellbeing company. Blackmores had been encountering various problems with traditional timber pallets, and they were also in short supply. Ozkor provided a solution that addressed these shortcomings by supplying Blackmores with Ozkor’s signature, locally manufactured plastic pallets.

B

lackmores, the renowned health and wellbeing company, exports vitamins, tablets, and minerals – both domestically and globally.

“We use Ozkor’s Expal pallets for our domestic export customers and our direct export consumers,” George

Casha, Distribution Centre Manager at Blackmores, says.

George notes that there are two means by which Blackmores products are exported.

“One method is to ship vitamins on pallets to our domestic export

customers, who in turn correlate all the orders, fill containers, and then freight them overseas themselves. The other method is our direct export market, where we export directly from our Western Sydney warehouse to the Asia Pacific region.”

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MHD WAREHOUSING

SHORAGES AND PROBLEMS WITH TIMBER PALLETS George notes one of the challenges Blackmores has recently faced is a shortage of timber pallets in terms of accessibility and availability.

The shortage includes timber and even rental pallets.

He says Blackmores experimented with custom-made timber pallets, but there were two problems.

Firstly, a shortage of timber in general – meaning higher costs because the raw materials were scarce. Secondly, the turnaround time from mill to pallet was too quick, which meant the timber used to construct the pallets had insufficient time to dry. Moist timber started to generate mould on the pallets, which could potentially contaminate products carried on such pallets.

“Moisture ingress was still present in the timber by the time it came to our warehouse, and pre-inspection identified that could not use them to export goods,” George explains.

“There was mould growth on

With demand for products both locally and internationally, and an increase in the Asia export market over the past few years, Blackmores has needed the export plastic pallet more than ever.

some pallets – which for us was an unacceptable outcome.”

Considering Blackmores’ position in the market and the high regard in which its products are held, George says it couldn’t afford to have its reputation

tarnished by using timber pallets that might spoil products during export.

ENTER OZKOR And this is where Ozkor came in, by providing Blackmores with its Export

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MHD WAREHOUSING pallets. “Our usage of Ozkor’s plastic pallets has increased substantially,” George says. “Among the benefits of using plastic pallets is that they can be sourced locally with Ozkor manufacturing them in Sydney.”

Compared with traditional pallets, plastic pallets don’t suffer from restricted access to scarce – and increasingly scarce – timber for their manufacture. And there isn’t much competition in the plastic pallet industry either. They also aren’t susceptible to moisture ingress that might damage products and compromise the required hygiene standards expected.

Furthermore, there is no paperwork required because they’re plastic and locally manufactured, and they can be quickly supplied to Blackmores.

Additionally, like timber pallets, they’re still Rackable. “When we get them out of the trucks, we can store them quite safely in our warehouse,” George says.

“They’re relatively lightweight, so they’re very easy to handle. They’re cost effective from an air freight perspective because you pay per kilo for air freight.

Dead weight is weight that is not earning us any income. So, the less dead weight our pallets are contributing, the cheaper our freight costs will be.”

He adds that another benefit of using plastic pallets is that – being made in New South Wales – more manufacturing jobs are kept in Australia.

MORE DEMAND MEANS MORE PALLETS With demand for products both locally and internationally, and an increase in the Asia export market over the past few years, Blackmores has needed the export plastic pallet more than ever.

George says there has been a timber pallet shortage for the past 12 to 18 months and this problem won’t be resolved any time soon.

“I can’t see any immediate reduction in the use of Ozkor Expal pallets,” he says. “The export market has changed in certain countries with certain products, however, there has been substantial growth over the past three to four years in different regions with different products.”

George explains that he expects this trend and anticipated growth to continue over the next 12 to 18 months.

Blackmores’ operations depend on 46 | MHD AUGUST 2022

The Expal-1140 has been Blackmores’ preferred plastic pallet in contrast to the other available alternatives as it’s compliant with ISPM-15 and Australian racking regulations.

a reliable supply of plastic pallets, which is what Ozkor delivers. George says it’s necessary for the company to have pallets available on site to meet its fluctuating demands.

“There could be times where our daily demand is quite high, and then we might be quiet for the next three or four days,” he explains. “Ozkor’s support and quick supply turnaround with delivery in full, and their clear communication, mean our expectations are always met. This in turn means we can fulfil our obligations to our own customers.”

In servicing the increasing demand of the Asian market, he says Blackmores has come to rely more and more on Ozkor over the past couple of years.

“

With the success of our partnership to date, I expect it’s one that will continue long into the future.

”

OZKOR AND BLACKMORES – A RECIPROCAL PARTNERSHIP Ozkor’s plastic pallets are what George describes as being fit for purpose and doing what he expects them to do.

“I’ve never experienced any quality issues with the product being supplied and it’s quite consistent; it’s reliable,” he says.

He also notes when Blackmores has put pressure on Ozkor to supply on short notice – or its forecast and demand for pallets has changed – it has always delivered.

Ozkor says Blackmores was a major influence on its decision-making process when it was designing and making the Expal plastic pallets, and

that its other customers have also benefited from the innovations made.

The decision for Ozkor to manufacture plastic export pallet model Expal-1140 in Australia came to market at an opportune time, because international shipping costs for timber pallets were unsustainable and were inevitably passed onto customers, something Blackmores – among many other exporters – wished to avoid.

George says Ozkor took on board Blackmores’ requirements when creating the Expal plastic pallets.

The Expal-1140 has been Blackmores’ preferred plastic pallet in contrast to the other available alternatives as it’s compliant with ISPM-15 and Australian racking regulations.

Blackmores finds the Expal1140 perfectly suited to container loading, comes in customisable sizes, is beneficial not just in terms of air freight, but in terms of export container freight, too.

George adds that Blackmores has never been concerned that Ozkor couldn’t provide plastic pallets promptly, saying the supply has always been strong and consistent, even during these turbulent times.

“They’ve always been able to meet our changing needs, whether that’s an increase or a decrease,” George says.

There are certain consumables that are in short supply, especially in the US and China; one example being infant formula.

Blackmores notes a large portion of its exports have involved good quality infant formula – an item that the US and China need.

George says it’s for all these reasons that Blackmores will cooperate with Ozkor indefinitely.

“With the success of our partnership to date, I expect it’s one that will continue long into the future.” ■

National Vacancy Dips to All Time Low. Australia’s national vacancy rate has fallen further since H2 2021 and now stands at a record low.

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AUSTRALIAN VACANCY RATES FALLING CBRE has revealed in its July 2022 Intelligent Investment report that the Australian industrial and logistics market has the lowest vacancy rate globally, which has resulted in what it describes as a chronic undersupply. MHD found out more from Cameron Grier, Regional Director of Industrial & Logistics and Sass J-Baleh, Head of Industrial & Logistics Research Australia.

With demand outstripping supply nationwide, CBRE says vacancy rates will remain low this year, as well as in 2023 and possibly 2024.

I

t’ll come as no surprise to owneroccupiers and investors that finding a DC or warehouse to rent or buy in several of Australia’s capital cities is harder than ever.

This is because the Australia’s industrial and logistics vacancy rate is currently 0.8 per cent and is continuing to fall, according to CBRE’s Australia’s Industrial & Logistics Vacancy First Half 2022 (1H22) report.

To put this into perspective, Australia has the lowest national vacancy rate globally, with Sydney having the lowest vacancy rate of any city worldwide, reflecting chronic undersupply across the entire country.

Net absorption has fallen due to the supply shortage, and rental prices have increased substantially, with the current year-on-year growth rate for super prime grade face rents averaging 13.0 per cent nationally.

Cameron Grier, CBRE’s Regional Director of Industrial & Logistics, and Sass J-Baleh, Head of Industrial & Logistics Research Australia, have been monitoring these changes.

VACANCY RATES TIGHTENING At the halfway mark of the year, we have seen vacancy tighten further around the country as demand continues to outstrip

new supply, Cameron says.

He adds that while CBRE’s Industrial & Logistics team has recently started to witness nervousness from occupiers, with some requirements now delayed or cancelled due to economic headwinds both locally and overseas, CBRE expects demand to continue to outpace supply this year and into 2023.

“This depth in demand means owners and developers have such choice right now that only occupiers with the strongest covenants are winning the right to secure space, and it’s certainly a tough time if you are a specialised or lower site cover user,” he explains.

“Sydney and Perth remain the tightest held markets in the country and are seeing rental growth above initial forecasts at the start of the year.”

“Melbourne is getting tighter by the month and Queensland remains the only market where supply and demand is balanced for now. Rapidly increasing construction pricing will put further pressure on rents this year.”

A healthy level of supply is where the vacancy rate is at around four-and-ahalf per cent, J-Baleh says. She adds that the Australian market requires close to 2.5 million sqm per annum of supply to achieve a state of equilibrium, which is 30 per cent above the annual average delivered in the past three years.

DEALING WITH CHRONIC UNDER SUPPLY “The real issue is the chronic undersupply,” J-Baleh explains. “That’s what’s characterising the Australian market. This was occurring pre-COVID, too. Prior to 2020, there was a strong push to government to release more zoned and serviced land for industrial use given the level of demand, which has been increasing over the past seven to eight years and has accelerated over the past two to three years, amplified by the pandemic.”

J-Baleh says speculative supply activity in the Australian market is low and currently represents 30 per cent of the total 2022 development pipeline, this is most evident in Perth, where the vacancy rate has dropped considerably in the past 12 months.

“If you look at Perth, hardly any supply has come online in the past three years, and speculative activity represents around 14 per cent of total development, which is the lowest level in the country.

“The ability to turn on the tap with respect to supply is lower than any other city, and there has also been an uptick in demand in the past couple of years, like every other market in Australia. The real issue revolves around supply, and therefore the amount of land that’s ready to be developed MHD AUGUST 2022 | 49

MHD INDUSTRIAL PROPERTY in the next 12 to 18 months.

With demand outstripping supply nationwide, Cameron says vacancy rates will remain low this year, as well as in 2023 and possibly 2024.

“People need to bring more speculative product to market to deal with supply issues,” he explains.

“Many institutional groups are looking to bring in build to core product.

This is happening along the east coast, especially in Sydney, Melbourne, and Brisbane. It’s probably fair to say that due to planning instruments and many local governments are taking a long time to bring on this land. We believe speculative product will hit the market, but it will take a while.”

He says the majority of the speculatively built product won’t be multi-storey although there are many of these types of projects in the design stage across Sydney.

A TALE OF THREE CITIES Brisbane has a lot more supply coming into the market, but there has been considerable demand..

Sass notes that there has been limited rental growth in Queensland’s capital city market compared to Sydney and Melbourne, where rents have increased dramatically over the past six months alone.

“Melbourne has had the highest demand in the country,” she adds.

“Similar to Sydney, the Melbourne market has a limited pool of zoned land that is ready to be developed on over the next 12 to 18 months.

“Floorspace take-up rates over the past three years have been the highest in the country. There are a few contributing factors behind this. One of them is that there has been relatively more space these past two years in Melbourne than Sydney, and Melbourne rents are cheaper than Sydney and Brisbane.

“When Sydney occupiers haven’t been able to expand, they’ve looked

to the Melbourne market, but the problem is there is hardly any space now, so take-up activity has reduced significantly this year.

“Melbourne has the strongest population growth nationwide, on a historic and forecasted basis. It also has the largest port in Australia which naturally drives greater industrial and logistics activity.

“This is why we’ve also seen massive rental growth because it’s coming off a lower base as well. I wouldn’t be surprised if there’s further scope for rent growth in Melbourne than Sydney.”

its rents increase on a month-to-month basis, with prices in some markets rising by nearly five dollars every month.

“Sydney’s probably the only market where you can genuinely say it’s changing monthly, almost weekly,” Cameron explains.

He expects there to be continued pressure on rents for occupiers. “In markets like Sydney, it’s close to 20 per cent rental growth y-o-y, whereas in Melbourne it’s only about 10.3 per cent growth. These are some of the repercussions of the vacancy rates being low.

“There’ll also be a lot more competition between occupiers who are trying to secure space.”

Melbourne has the strongest population growth nationwide, on a historic and forecasted basis. It also has the largest port in Australia which naturally drives greater industrial and logistics activity.

FUTURE OF INDUSTRIAL AND LOGISTICS SPACES

“ ”

Cameron says Brisbane has had the highest net absorption rate of any state, which has contributed to the vacancy rate falling from 2.3 per cent to 1.3 per cent. He adds that in the last month or so, CBRE has seen Brisbane experience a rental uplift with incentives contracting swiftly as the vacancy rate approaches one per cent. “I think in the back half of this year, we’ll see more general rental growth in Brisbane, which has been lagging the other states because it’s had higher vacancy, but this is starting to change.”

He notes that while Melbourne is experiencing both face rent and net effective rental growth, Sydney is seeing

The Australian market requires close to 2.5 million sqm per annum of supply to achieve a state of equilibrium, which is 30 per cent above the annual average delivered in the past three years.

50 | MHD AUGUST 2022

Sass says there has been a slowdown in take-up activity, mainly due to lack of floorspace being available to lease.

“We might see some occupiers potentially reconsider their expansion options due to economic headwinds,” she continues.

“Many large occupiers are trying to forecast how much space they’ll need given the current rate of demand however, post-12 months, we’ll probably see another uptick in activity.”

Sass says the real issue is how to solve for the medium term, rather than the next 12 to 18 months, because vacancy rates are changing very little.

She notes even if demand tapers off, there’s still not as much supply despite pre-commitment rates being strong for the next 12-month pipeline.

“With regards to supply chain disruptions, that won’t change much until the third quarter of 2023.

“More space and inventory are required. We also expect to see a bifurcation of occupiers, with some unable to afford increasing rents and others planning for the next five to 10 years.

“Our forecast is that the national rent growth average over the next five years will be about five per cent per annum.

“Even if more land is zoned and serviced, our share of speculative developments is expected to remain lower than other countries. The US, for example, has over 50 per cent of speculative developments Therefore the risk to supply side shock in the Australian market is low. ■

MHD SUPPLY CHAIN

C.H. Robinson is now the number one NVOCC for US to Oceania trade.

SUCCESS IN A SELLER’S MARKET C.H. Robinson was recently named the largest Non Vessel Owning Common Carrier, offering ocean transportation between the US and Oceania. MHD sits down with Andrew Coldrey, Vice President APAC to discuss what is behind the company’s growth in market share.

C

.H. Robinson has a track record of securing freight capacity for customers even in tight markets. For a number of years, the business has been the leading forwarder of ocean freight from China to the US in the Transpacific Eastbound (TPEB) trade lane, leveraging major ocean shipping alliances to find better rates and more capacity. Over the last three years, supply chain has entered mainstream discussions like never before. This has translated over to business, as companies realise the importance of a reliable supply chain in conjunction with marketing and sales. Andrew Coldrey, Vice President APAC, says C.H. Robinson uses its scale to its advantage to help businesses improve their supply chain, with 17,000 people globally and just under 7000

in its global forwarding division.

“The key for us is we have the scale and flexibility to support constantly changing needs,” he says. “People used to think of supply chain as an added cost, but businesses are realising it can be a weapon and real business advantage if you use it well. To do that, you need a partner to either take advantage of positive situations or to be able to react faster than your competitors.”

Andrew explains that right now the industry is a seller’s market, particularly in the aftermath of COVIDrelated supply chain disruptions.

“There’s a lot more cargo moving than there is available space,” he says.

“At the moment, it’s more about how well you buy – what relationships you have with the ocean carriers to enable

you to secure the space. The sales is more of a constant and is easy in today’s environment, but the last couple of years has shown how we take a long term view of our relationships with the carriers. By honouring a commitment to a carrier for a certain volume year-in, year-out, trust has built over a 15-to-20-year period.”

NVOCCs sell cargo or container space onboard mainline transport vessels to customers, leasing or renting space onboard ships, and selling it to clients. As the name suggests, NonVessel Operating Common Carriers (NVOCC) do not own or operate ocean transport vessels. Instead, they make arrangements with ship owners, charterers, or shipping lines for transportation of cargo under their own Bill of Lading.

MHD AUGUST 2022 | 53

MHD SUPPLY CHAIN “In between a shipping line and an importer, there is a lot of different factors and roles,” Andrew explains. “The NVOCC basically sits one step down the chain from a shipping line who owns a ship, acting as the shipping line. And the key part of being an NVOCC, particularly in the US – which is governed by the Federal Maritime Commission – is we can also issue our own Bills of Lading. So we have a contract with the ocean carrier, and then we issue a bill of lading, whether it be to another freight forwarder or a shipper.”

C.H. Robinson’s reputation with carriers means that when space is extremely tight, it is able to provide for customers. The company is now the number one NVOCC for the US and Oceania trade – an achievement which has been building momentum over the last six years, according to Andrew. In the US, shipping and freight data is captured, and published by the Journal of Commerce, releasing quarterly statistics on the business of ports, among other trends, including NVOCCS. The USA Oceania market carries around 195,000 twenty foot equivalent units (TEUs), of which CH Robinson controls around six per cent.

“In the last couple of years, it’s been the people who’ve been able to find more creative solutions who have been able to grow their business,” he says. “The key is having strong carrier relationships, the right infrastructure in place to move cargo, and coordinating the export formalities.”

Andrew says that particularly through COVID-19, there was an increase in products globally, with expenditure on retail increasing perhaps to compensate for less expense on holidays and experiences. As a result, supply chains experienced an increase in demand.

“Our volumes everywhere had increased pressure for those kinds of commodities, he says.

“It comes down to the volumes and the question, ‘Can you move it?’” Coldrey adds.

“We were able to grow through that period because we had solutions in place which could move these products. For example, in North America there are lots of issues around truckers and getting transport. As North America’s largest truck broker, we’ve got access to more trucks than anyone else, finding solutions which enabled us to get cargo to the port where others couldn’t. Even though the overall demand was up, there’s still a fixed capacity – so we were able to increase our market share by virtue of the service that we offer.”

On Oceania US trade line, Australia is 54 | MHD AUGUST 2022

Andrew Coldrey, Vice President, APAC for C.H. Robinson.

“

In the last couple of years, it’s been the people who’ve been able to find more creative solutions who have been able to grow their business. The key is having strong carrier relationships, the right infrastructure in place to move cargo and coordinating the export formalities.

”

much more of an importer than exporter, bringing in a variety of different products.

Bulk shipments, agricultural exports make up much of the export trade, so container volumes didn’t increase anywhere near as much as containers coming into the country – a trend which is present today and causes its own challenges.

“The terminals can’t unload the containers fast enough,” he notes. “We’ve got problems with too many containers stuck in Australia.

For instance, at a terminal, ships are allowed a certain time window of the berth and if there are more import containers, you unload them and don’t have time to load up any empties. So, we’re having all these imports coming in, dropping them off, with no room on no time at the terminal to load empties, resulting in no empty at origin. That’s why you hear about the problems of not having enough equipment in the right places.”

Andrew also explains the impact of trade disputes between Australia and China and conflicts around the world.

“Those geopolitical factors have a big influence. For instance, the issues that we’re having with China probably affected a lot of Australia’s exporters more than anything,” he says. “We’ve started to see a lot of manufacturers diversify out of China.

The rise of Southeast Asia is based on risk mitigation – learning from disruptive events to move away from being too dependent on any one source. When we see a move away from China, usually businesses are still working with a Chinese manufacturer, but they’ll have plants in Bangladesh, Vietnam, Cambodia, Philippines.

“Regardless of what the geopolitical situation is, C.H. Robinson explores and ensures a diversified range of solutions to counter different challenges.” ■

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MHD WAREHOUSING

KEY DRIVERS FURTHER ACCELERATE STOCKLAND’S LOGISTICS PROPERTY PIPELINE Stockland’s accelerated logistics property development pipeline is underpinned by ongoing growth in the e-commerce sector and strong tenant demand.

F

or some time, Stockland has been building on its Logistics property portfolio to meet tenant demand for quality industrial space.

“In recent years, we have been strongly focused on building the scale and quality of our Logistics portfolio with a significant development pipeline in place,” Craig Lenarduzzi, Stockland National Development Manager, Workplace and Logistics, says.

“Off the back of our new business strategy launched late last year – we are further accelerating our pipeline in response to favourable market conditions.

“We have a development pipeline of $3.2 billion1 of which $1.9 billion is either in active development or well progressed in planning.

“Developments currently underway include Melbourne Business Park, one of the largest masterplanned industrial precincts in the rapidly growing corridor of Melbourne’s West.

“While over in Queensland, construction of Stage 3 is expected to reach practical completion late this year at the prime 22-hectare Willawong Distribution Centre estate,” he says.

LOGISTICS PROPERTY DEMAND – ORIGINS AND EFFECTS Craig notes one of the key drivers for increased growth in the sector is the rise of e-commerce, saying it’s one of the most prevalent drivers over the last couple of years.

“In our recent Shops & Sheds report, Australians spent $42 billion on domestic online retail goods over the 12 months to December 2021, double the level prior to COVID. “In the same period, online shopping volume was up 15 per cent y/y since pre- COVID with NSW leading the growth at 30 per cent.

“We are seeing businesses approach their warehouse space strategies

differently to match customer expectations such as free shipping, fast deliveries, and free returns.

“We’re coming off three years in a row of record uptake from a logistics leasing perspective, and we’re expecting that demand to increase,” notes Craig.

With such fierce demand, tenants are struggling to find high-quality, wellpositioned logistics space.

MOVING PUZZLE-PIECES With the logistics pipeline being a future solution, Stockland is mindful of how it can meet its customers’ needs within the existing portfolio – comprising 29 stabilised assets with more than 1.2 million2 sqm GLA and a value of $3 billion3.

Stockland’s logistics assets are strategically located close to infrastructure and employment and include some of the country’s major distribution facilities.

Craig says Stockland is always

Retailers, who are expected to continue to demand bricks and mortar retail space are beginning to shift their focus towards logistics spaces with greater efficiencies.

MHD AUGUST 2022 | 57

MHD WAREHOUSING

Stockland’s logistics assets are strategically located close to infrastructure and employment and include some of the country’s major distribution facilities.

available to help. “One of the things that we pride ourselves on is assisting our customers with their growth, which is why it’s so important for us to have a diverse portfolio.

“By having a range of quality assets, we have the flexibility to allow customers to grow with us – the breadth and depth of our portfolio provides us the ability to shift leases, move tenants into bigger or more suitable spaces as they expand allowing us to cultivate long-term property partnerships.

“Drawing on our large portfolio allows us to create more options for our customers so we can work with them to optimise their footprint today and talk about what their growth opportunities might look like tomorrow,” notes Craig.

WHAT’S IN THE PIPELINE FOR STOCKLAND Offering a glimpse into their logistics property pipeline, Craig says there is growing demand through brownfield investment in last-mile locations and greenfield locations in key development corridors.

“For example, two of our significant NSW developments are at the doorstep to the future Western Sydney Aerotropolis and Nancy-Bird Walton International Airport,” he continues.

58 | MHD AUGUST 2022

“Leppington Business Park is situated within a newly released industrial precinct – the 10.25 hectare industrialzoned site is being developed as a master-planned industrial estate comprising three premium warehouse buildings with ancillary offices.

“While the latest development at Ingleburn Logistics Park, Stage 3, is masterplanned to comprise three premium warehouse buildings with ancillary offices. Both benefit from great access to Sydney’s major arterial motorways and are well located with respect to other major industrial zones.

Stockland are always seeking opportunities to build on their strong sustainability legacy and track record – in the development space, they aim to design assets that are adaptable and future-focused.

“As an example, Leppington Business Park and Stage 3 of Ingleburn Logistics Park are both targeting 5 Star Green Star ratings which represents Australian Excellence in sustainable design,” Craig says.

trends in logistics property demand.

Craig expects that with all the different macroeconomic trends and despite headwinds such as inflation, the logistics asset class will continue to perform well.

Retailers, who are expected to continue to demand bricks and mortar retail space are beginning to shift their focus towards logistics spaces with greater efficiencies. Whilst third-party logistics, transport and warehousing tenants will continue to benefit from rising customer expectations5.

“It used to be ‘just in time’, but now it’s ‘just in case’ because if there are disruptions to the supply chain, challenges globally, businesses will want to ensure there is enough inventory held to minimise any negative impact. We are seeing companies holding greater levels of stock than they otherwise would.

“We’re well positioned – with such a diverse portfolio of logistics assets and developments, we have the opportunity to help businesses find their space to thrive”. ■ 1 Forecast end value on completion – Stockland 1H22 Results, 23 February 2022 2 Excludes hardstand and vehicle storage and reflects 100% interest – Stockland Property Portfolio, 30 June 2021 3 Gross book value, excludes inventory land – Stockland Property Portfolio, 30 June 2021

FUTURE LOGISTICS GROWTH PREDICTIONS

4 Forecast end value on completion – Stockland 1H22 Results, 23 February 2022

With 5 DAs lodged, representing $370 million4 across 150,000 sqm GLA, Stockland anticipates continued upward

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MHD MATERIALS HANDLING

THE SUCCESS BEHIND RELIABILITY MHD speaks to Tammy Mathews, Director at Conquest Equipment, to find out how Conquest Equipment proactively tackled supply chain delays during challenging times by boosting its inventory and personnel.

C

onquest Equipment, an Australian-owned and operated provider of industrial floor cleaning equipment, has been servicing warehousing, logistics and manufacturing facilities for over 40 years. Partnering with leading manufacturers in the US and Europe, Conquest delivers a large range of robust, quality floor cleaning technology to Australia and New Zealand.

What has made them so successful is their commitment to guaranteed reliability. Within any industrial business, having quality, flexible, and reliable cleaning options that are within reach – no matter what the circumstances – is what counts.

Where supply chain is concerned, more warehouses and sorting facilities are automated, and the need for reliable cleaning solutions has become even more critical to remain operational.

Tammy Mathews, Director, Conquest Equipment, explains to MHD how the company forefronts the need for agility in operations.

“For any operation, speed is an essential piece of the puzzle. Getting the job done quickly, safely, and efficiently – these are key drivers of success for a facility,” Tammy says.

Tammy notes that for Conquest’s customers, productivity equals money – which means that delays affect the profitability of an operation.

“Delays can be associated with machine delivery, downtime through equipment breakdown, cleaning issues and all range of challenges,” she says.

“In addition to the frustration of the additional costs incurred due to downtime, there’s also safety risks,” she notes. “When forklifts are involved, and there’s a spillage, then they can’t be

Earlier this year Conquest opened its Wetherill Park facility in Sydney – boosting its inventory and parts holding capacity.

operated until the spill is removed.”

Another major safety hazard, Tammy says, many customers face is dust – which can affect air quality for staff and even lead to forklift tyres slipping.

“Logistics companies such as 3PLs with multimillion dollar contracts are at risk. If there’s dust control challenges, that could be a problem for stock quality in the warehouse or storage areas.

“When it comes to audits at food manufacturing or food storage facilities, it can be the difference between pass or fail – they can even lose their contracts,” Tammy says. “So, it is of great importance for them to have cleaning efficiency – without any delays.”

She says that Conquest wants its customers to be focusing on what they do best – whether it be logistics or food processing or manufacturing.

Their customers don’t want to experience frustration, especially when it comes to thinking about cleaning and presentation.

“We want our customers to focus on the efficiency of their operation, delivering on their KPIs, doing what they do best,” Tammy says. “So, they need a reliable partner to take away any hassle associated with floor cleaning, without interruption or delay, and just support them.”

STAYING AHEAD OF THE COVID CHALLENGE To ensure customers are always well looked after in terms of stock and services, Tammy explains that Conquest had contingencies in place for economic challenges to the business, like the recent COVID pandemic.

“Our leadership team saw the risk coming, and likewise some of our suppliers overseas were renting new warehouses, stocking up on componentry, and doubling their inventory,” she says. “By being proactive along with our suppliers and investing in holding greater stock in Australia, we can expedite delivery to our customer and minimise delays. In other words, we’ve made that conscious decision to increase our inventory levels quite dramatically, and because of this, we have maintained the high standard of support that our customers have come to expect from Conquest.”

HIRING COMMERCIAL CLEANING EQUIPMENT Purchasing capital equipment is not the most viable option for every business. It requires significant upfront investment, business needs are evolving at a faster pace than every before, and with them, cleaning equipment needs as well.

MHD AUGUST 2022 | 61

MHD MATERIALS HANDLING

Tammy says Conquest understands customers want the flexibility and ability to move with speed that rental and hire affords them.

“Think of it as having a fleet of equipment available and ready to meet their requirements – something that hasn’t really been an option until now,” Tammy says.

“While purchase remains the preference for many customers, and we do offer this option – fully maintained rental packages are our focus. By boosting our inventory and building resiliency into our own supply chains, we build better resiliency, flexibility, and agility into our customers’ operations, too.”

THE ‘CARE’ INITIATIVE During the COVID pandemic, many companies had reduced their after sales support. Tammy says Conquest, on the other hand, invested in increasing its after sales support and care for customers.

“Together, we developed the Customers Are Really Everything (CARE) team, which is really the collective of every member of our staff, including myself. We involved the whole team in developing and choosing the acronym that best represents the initiative,” Tammy says.

“We’ve worked through many projects to ensure that our customers really feel cared for. For example, ensuring the quality of the machines we provide for our customers – using trusted suppliers with robust equipment.”

THE ZERO DOWNTIME PROGRAM Tammy says that among their customers, their Zero Downtime offer is consistently well received. Nobody wants the pain and frustration attached to downtime.

1. Same day service response: For customers located in Melbourne, Sydney, Brisbane or Adalaide, that call Conquest before 12pm on weekdays, it will send someone out the same day to repair the machine.

“Nobody in the industry wants downtime. So we have taken away this risk for them, offering quick response time for urgent call outs and emergency repairs,” Tammy says.

2. Scheduled servicing: Conquest helps customers optimise 62 | MHD AUGUST 2022

machine performance and promote longevity of their investment by regularly performing scheduled service according to the manufacturers’ guidelines.

3. Emergency back-up loan equipment In the event the machine cannot be repaired that day, Conquest offers a loan fleet that has an operational unit of the same or similar capacity and capability, delivered straight to the customer. They will never be left without a clean floor, says Tammy.

4. Onsite operator training Last but not least, Conquest provides ongoing training to the transient workforce of operators, to minimise errors during operation that could damage the equipment – something that can and does contribute to downtime.

“We’ve got plans in place so there are no delays, which is quite massive for the industry – not something easily achievable,” says Tammy. “It’s been a great initiative, and we’re very proud of our team.”

PERSONNEL – AN INVESTMENT IN THE FUTURE As a company Conquest has made a significant investment in personnel, with more than 32 mobile service vehicles in their fleet nationally - and growing.

Every service team member is a valued employee who is passionate about what they do and care for the customer.

Tammy describes the role of their qualified and trained mobile service technicians as singular – to keep their clients labour units operational.

“Everything working efficiently is crucial – there are many components that require ongoing maintenance to optimise machine performance.”

She explains that downtime due to unavailable parts supply is a significant issue for the client, and that’s why Conquest has made the investment in increasing local stock of spare parts as well as equipment.

“This is where the values of our company really shine through – to make us the most reliable provider in the market. From the moment we deliver a machine, they have a partner who cares the lifetime of the machine, and will not experience delays and downtime,” Tammy says. “At the end of the day, we feel the long game is for our customers

Move with speed with Conquest Equipment.

to have a trusted partner in Conquest.”

CONQUEST’S COMMITMENT TO TRAINING AND IMPROVEMENT Keeping their service technicians up-to-date with the latest service and maintenance techniques is important to Conquest. The strength of their relationship with international supply partners means Conquest has access to regular training with global experts who conduct national training courses with their team.

“We get our team together at headquarters for training by the experts.

It does make them very valuable and knowledgeable assets within our team,” Tammy says.

“If a customer has a crisis, we have a national team readily available to help them – who know how to get the job done; so they don’t have to wait two, three weeks or more for a visit,” Tammy says. “We have about one Conquest mobile service technician at the ready per every 100 machines in use.”

NEW SYDNEY FACILITY SUPPORTING GROWTH With a commitment to CARE driving the business forward, earlier in 2022, the company opened its new Wetherill Park facility. It promises to provide the capacity for scaled-up volume of machine stock and spare parts – ensuring it’s well positioned to meet customers requirements on demand.

“Our new Sydney facility is an upgrade four times larger than our previous facility. We’ve got much more storage capacity for greater volume of machines and parts, and acting as homebase for our growing fleet of mobile service technicians.” ■

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MHD SUPPLY CHAIN

ReadyTech technological solutions can make recruitment more efficient, and retaining talent more effective.

REIMAGINING STRATEGIC PEOPLE MANAGEMENT The transport and logistics industries are investing in technology, infrastructure, and systems to keep up with growing demands. But it’s equally important to pay attention to the human capital that will be driving and implementing these changes, says Daniel Wyner of ReadyTech Workforce Solutions.

W

hile the transport and logistics industries are investing in technology, infrastructure, and systems to keep up the pace with growing demands; and using robotics to improve processes and efficiencies – the “same attention needs to be paid to the human capital that will drive and implement these changes moving forward” says Daniel Wyner, Chief Executive at ReadyTech Workforce Solutions.

“As COVID-19 has taught us over the past few years, the people behind the work – the workforce – are an indispensable asset,” says Daniel.

“Investment in the quality and qualifications of employees will build the successful foundation of any transport and logistics operation.”

But it isn’t only the pandemic that has pressed the reality of the workforce’s importance down upon us. The combined pressures of an ageing population, skills shortages, and the rise of e-commerce have made it more important than ever to develop a stronger workforce.

“According to a recent PWC report, 50 per cent of executives in logistics believe that the biggest barrier to digital adoption in a business is the lack of digital culture and training,” says Daniel.

It’s not only about attracting the right

people to your company, and filling job roles quickly and efficiently – but also about developing the right people correctly for the future of the business.

Daniel Wyner, Chief Executive at ReadyTech Workforce Solutions.

ADDRESSING THE TALENT GAP Daniel says there are several strategies that companies ought to be adopting to tackle the ‘talent gap’ issue in supply chain and logistics.

Firstly, he says, companies should hire in skills that are missing and ensure a focused internal training program, led by people who do have the missing, new, or shifting skill sets. This should be bolstered by an approach that proactively seeks out those who want to shift career roles internally– and putting in place the means by which such transitions can be facilitated.

Secondly, attracting the next generation of workers in logistics and transport is paramount. Younger generations don’t necessarily find transport and logistics a glamorous space to work in. That perception needs to be changed from the inside out: adopting the right technologies, building the right culture, flexible workplaces and attracting the right people and – therefore – changing perceptions of the industry.

“Apprentice programs can be a great start to training and moulding young talent.” Future generations aren’t just concerned with salary and career, they also look for companies with strong values they align with.

“It’s important to build a community that empowers employees to access education and information – and that can be done with the help of technology,” says Daniel.

RECRUITMENT AND ONBOARDING Recruitment is a skillset in and of itself, Daniel says, and while some companies MHD AUGUST 2022 | 65

MHD SUPPLY CHAIN

“

ReadyTech Workforce solutions is an all-in-one HR and payroll system that saves you time.

The recruitment module allows you to spend 80 per cent of your time recruiting the top candidates, instead of spending 80 per cent of your time sorting through candidates.

”

have the luxury of a centralised recruitment system, if your company does not, then it needs tools and technology that can assist.

“It’s all about having the right systems in place to support the people doing the recruiting,” he says. Fast recruitment is what will make you stand out and prevent your ideal workers being hired by a competitor first.

Many a time, Daniel notes, people aren’t just applying for one company, but applying for several at the same time.

“The businesses that can get back to the candidate the quickest, interview them, and get them onboarded, are going to have an edge over other companies – which is especially important now with the skills shortage crisis.”

So, what are the ReadyTech technologies that can help in this capacity?

READY EMPLOY BY PHOENIX Recently, ReadyTech acquired Ready Employ, formerly called PhoenixHRIS. In Workforce Solutions, ReadyTech’s strengths lie in payroll and postonboarding workforce management modules including rostering, time and attendance and award interpretation.

“With the acquisition of PhoenixHRIS, it enhanced our capability in talent acquisition and onboarding, enabling us to better serve the growing market need for remote recruitment in the stand-up economy,” Daniel says. “Everything needs to be online and mobile, and that includes recruitment as well.”

Ready Employ by Phoenix allows candidates to create a job profile 66 | MHD AUGUST 2022

instantly, apply for jobs, answer pre-screened questions, and even record quick interview videos all on their mobile.

In the transport and logistics industries, where job candidates are always on the move or working odd hour shifts, it’s important to have recruitment software that caters for flexibility.

The recruitment process is so important, Daniel notes, because it’s easy to hire but hard to move on those personnel who aren’t the right fit.

“It’s not only important that workers can do the work; they also need to have the right attitude and values that align with your company in the long term,” he says. Flexible interview arrangements are also important, especially for a workforce that’s always on the move – like in transport and logistics.

With Ready Employ, candidates can apply on their mobile phone, and move through the recruitment process seamlessly, from video recording and interviewing, instant appointment setting for interviews, or custom prescreening questions relevant for different job profiles.

For example, for a driver, you can ask simple questions like ‘Do you have a forklift license?’ ‘How many accidents have you been in during the past five years?’ and any other qualifying question you want that is relevant for that job skill. Getting all the right information at the crucial early stages will help you get a full picture impression of your candidates outside of a basic CV. That way, employers can sort through candidates efficiently and effectively.

“Video screening also allows you to make decisions that fall beyond the scope of mere ‘on paper attributes’ – this is an efficient way to view a candidate’s attitude, personality traits, and cultural fit.”

In addition to its powerful capabilities as a recruitment tool, Ready Employ also has an onboarding module, where onboarding documents can be stored.

Each different job profile can have a different package, but it’s a bundled set of documents saved on the cloud, which you can access instantly.

“With the click of a button, the candidate can be sent all the right information right there on the spot.”

With Ready Employ, candidates can read and sign all the documents electronically and start their work

immediately. Everything is recorded and stored safely in one location for HR and Payroll to access.

“From there, you can also set up the right onboarding training videos and materials to be sent, you can have communication alerts to notify the candidate about what they need to complete the onboarding process.”

READY PEOPLE “ReadyTech is also very excited to be developing a new employee self-service app called Ready People,” Daniel says.

Coming in FY23 and available for iOS or Android, Ready People is a mobile employee app made for the modern workforce, empowering employees with the flexibility to request leave, access payslips, and update personal information on the go.

Daniel says the app will operate as an extension of ReadyTech’s existing “powerful and intuitive payroll” platforms, but designed specifically to perform all the main functions an employee would want quick access to, including viewing rosters, clocking in to work, swapping shifts, viewing leave balance, or updating personal details.

REIMAGINING SUPPLY CHAIN WITH PEOPLE AT THE CENTRE According to Daniel, for the sustainability of any business, the people are at the heart of what makes it thrive.

Recruitment and retention work hand-in-hand in maintaining a healthy workforce of engaged and skilled workers, he notes.

“Choosing the right technology to speed up processes and maximise efficiencies in getting the right people to the right job, and paid the right time, every time, is vital,” Daniel says.

“ReadyTech Workforce solutions is an all-in-one recruitment, HR and payroll system that saves you time.

The recruitment module allows you to spend 80 per cent of your time recruiting the top candidates, instead of spending 80 per cent of your time sorting through the candidates. From seamless onboarding, to upskilling and developing employees – the solution adapts to your business’s employee management needs.” ■ Find out more at www. readytechworkforce.io/

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FLINDERS PORT HOLDINGS AT MEGATRANS2022 Flinders Port Holdings has a new forward looking strategy in place and is primed to demonstrate its strengthened capabilities to MEGATRANS attendees.

F

linders Port Holdings (FPH) returns to MEGATRANS this year having recently published its first 50-year masterplan covering its port and logistics operations across South Australia. The business has evolved into one of the most dynamic, vertically integrated ports and logistics businesses in the country, owning and operating the Flinders Adelaide Container Terminal (FACT) in South Australia as well as the six main commercial ports in the state.

The company also provides complete supply chain solutions through Flinders Logistics and Flinders Warehousing and Distribution.

This year Michelle English and Danny Sloan will be attending the conference on behalf of FPH. Both will be available on the Flinders Port Holdings exhibition stand and look forward to introducing and discussing the company’s capabilities with delegates.

As Group Business Development Manager,

“

The event is a primary focus for our networking outreach each year. It’s going to be a great chance for us to reconnect with current and potential partners of the future while learning about the challenges, opportunities and innovation happening in Australia’s supply chain industry.

”

Michelle English has played a crucial role in the expansion and vertical integration of Flinders Port Holdings over the last four years, most recently through the creation of Flinders Warehousing and Distribution (FWD).

Located adjacent to FACT at Outer Harbor, FWD provides warehousing, quarantine and specialised solutions for international cargo. According to Michelle, FWD is a prime example of the extensive supply chain solutions Flinders Port Holdings is now able to deliver.

“By combining all the services that our group provides, FPH is able to offer customers an innovative, efficient and competitive solution,” she says.

Having been in FPH’s logistics

FWD reach stacker in action with FACT visible in the background.

MHD AUGUST 2022 | 69

MHD SUPPLY CHAIN

FWD warehouse backing onto Flinders Adelaide Container Terminal.

business for over a decade, Danny Sloan is also perfectly placed to introduce the business to MEGATRANS delegates. Danny is the Operations Manager at Flinders Port Holdings with a specific focus on process improvement and supply chains.

Danny also has specialised experience in collaborating with the mining and resources sector, developing mine to market export programs for FPH’s commodities clients.

Together, Michelle and Danny are looking forward to engaging with all the delegates at MEGATRANS2022.

“The event is a primary focus for our networking outreach each

“

By combining all the services that our group provides, FPH is able to offer customers an innovative, efficient and competitive solution.

”

year,” says Danny. “It’s going to be a great chance for us to reconnect with current and potential partners of the future while learning about the challenges, opportunities and innovation happening in Australia’s supply chain industry. It will also be great to get back to face-to-face networking after the recent pause in events due to COVID.” To meet Michelle and Danny at MEGATRANS, head to exhibition stand 2103. ■ To learn more about Flinders Port Holdings visit www.flindersportholdings.com.au

70 | MHD AUGUST 2022

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MHD SUPPLY CHAIN

COMING OUT OF THE WOODS OF GLOBAL TRADE WITH E2OPEN Paul Soong, Regional Director at e2open, discusses the advantages of e2open’s supply chain software in facilitating and maximising the opportunities of global trade.

I

t is safe to say there has been nothing before comparable to the recent disruption we have seen to our global supply chains. Port congestion, capacity constraints, geopolitical tensions, labour shortages, and now a bloating inflation rate expected to nudge 7 per cent in the coming months – all are part of a seemingly never-ending challenge for businesses. With the general public now intimately aware and affected by the fragility of our supply chains, the need for resilience and visibility has become a key boardroom discussion topic and is high on CEO agendas. Although we know that these problems are temporary, operations have been altered simply to maintain the flow of needed goods to consumers, with demand and supply fluctuations that have led to transformational shifts in how business is done.

INTRODUCING E2OPEN If we can learn anything from the current state of the supply chain, it is that short term solutions cannot correct the impacts we have experienced.

Companies require better visibility and the ability to orchestrate the movement of goods with their supplier and logistics providers. This ensures cost certainty and the ability to adjust to changes in a dynamic and intelligent manner. The key to this is creating a digital equivalent of the physical supply chain as a proactive approach to dealing with sourcing changes, external pressures and other impacts.

This is where e2open steps in.

With a goal to establish a more connected, intelligent supply chain, e2open is a leading network-based provider of cloud-based end-to-end supply chain management software.

Bringing together data from customers, distribution channels, suppliers,

manufacturers, and logistics partners, our collaborative and agile supply chain platform enables companies to use data in real time, with artificial intelligence and machine learning to drive smarter and more informed decisions. Drawing upon data from inside and outside their organisation can allow supply chain leaders to analyse and respond to real-time demand, supply and delivery constraints – and even efficiently orchestrate actions with upstream and downstream partners.

MANAGING GLOBAL TRADE The global economy is on edge. Greater political volatility, increased scrutiny of supply chain practices, and changing expectations from consumers is causing businesses to rethink whether risk and compliance requirements are worth going through to maintain connections with their global partners. Having said that, there is still a greater emphasis for

If anything can be learnt from the current state of the supply chain, it is that short-term solutions cannot correct for the impacts of recent years.

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e2open’s Global Trade Management Software Platform allows businesses to gain efficiency, insight, control and visibility across their global trade operations.

these organisations to remain on the global trade network, with more suppliers and partners being utilised. This adds complexity to integrations and information flows, putting focus on three key elements: planning, execution and diversification.

The growing complexity of these factors has led to the expansion and evolution of Global Trade Management (GTM) capabilities and broader adoption of these applications by enterprises that import and export across borders.

However, with this prospect in mind, many companies lack the personnel and expertise to monitor trade compliance and manage supply chains with the adoption of GTM applications.

A report from IDC Markscape suggests that organisations are seeking a GTM provider with three primary capabilities that go beyond the basics of supply chain management: trade content, direct connectivity to customs agencies, and native Transport Management System integration. e2open’s Global Trade Management Software Platform allows businesses to gain efficiency, insight, control and visibility across their global trade operations. As one of the leading GTM software vendors, e2open’s GTM solutions draw upon and leverage real-time data throughout crossborder transactions so that your business can dramatically reduce the already heightened risks of non-compliance and border delays.

And with digitisation becoming the biggest driver for supply chain leaders today, implementing a GTM platform can allow companies to take a proactive approach to their global operations, staying one step ahead of what is happening in real time.

Different regions require unique processes and procedures to feed into the global supply ecosystem. GTM applications across the entire supply chain accommodate these differences by providing automation capabilities. Companies can build this

“

With a goal to establish a more connected, intelligent supply chain, e2open is a leading networkbased provider of cloud-based end-to-end supply chain management software.

”

understanding by securing access to decisiongrade data from all channels. Combining the role of technology through advanced applications with embedded analytics and AI, seamless integration of import, export, duty management, and logistics processes can be achieved.

The current environment guarantees the ebbs and flows of global supply chain processes remain unpredictable. Therefore, businesses need to recognise and implement the correct solutions for global trade.

Combining the power of GTM applications with real-time data can achieve greater supply chain resilience and velocity. This in turn results in minimal disruption of goods and a future economy of proactivity regardless of unexpected disruptions that emerge. ■

Greater political volatility, increased scrutiny of supply chain practices, and changing expectations from consumers is causing businesses to rethink whether risk and compliance requirements are worth going through to maintain the connections with their global partners.

MHD AUGUST 2022 | 73

MHD PROPERTY FOCUS

The Colliers-Argon & Co team will be showcasing its integrated solutions for industrial real estate and supply chain at MEGATRANS2022.

A WIN-WIN PARTNERSHIP REACHES MEGATRANS

Colliers and Argon & Co expound on the partnership that is bringing their combined teams to MEGATRANS 2022 to showcase their supply chain and logistics capabilities and property expertise that provide a holistic solution for clients.

A

s anticipation builds for MEGATRANS’ return this month at the Melbourne Convention and Exhibition Centre, Colliers and its end-to-end operations consultancy partner, Argon & Co look forward to exhibiting together as a team to help reimagine how integrated supply chain and industrial property solutions are delivered.

“I think that with the COVID postponements, there’s a lot of pent-up energy for MEGATRANS 2022,” Argon & Co Partner Sean Mitchell says. “It’s not the first event since COVID, but MEGATRANS distinguishes itself as a pure play transport and logistics trade show.

“Given that we launched our strategic partnership with Colliers in the thick of COVID last year, this is really our first opportunity to get out there and network and present to attendees as a united front.”

74 | MHD AUGUST 2022

THE COLLIERSARGON & CO TEAM Established in September 2021, the partnership was formed to provide Colliers’ industrial occupier clients with access to Argon & Co’s supply chain and logistics services. By involving a thirdparty partner that worked exclusively for occupiers, Colliers could be confident that its occupier clients knew there was a separation between landlord and occupier interests. This has solidified the groundwork for many successful, longterm relationships with occupier clients.

Additionally, since partnering with Colliers the consultancy has become more informed on industrial property clients’ needs from the start of the process.

“We now have the ability to come and have business-to-business type discussions around assisting the occupier at the outset of the process,” Colliers National Director Industrial Advisory Peter Evans says. “The partnership with

Argon & Co ANZ allows us to address the best supply chain and logistics solutions for our clients earlier on than would be possible operating alone.

“The partnership is of course still relatively new, and the timeframe for these client journeys is in the order of 18 months to two-and-a-half years to really see results come through. But, for me, the most important benefit we’ve seen from a Colliers perspective has been in forging and consolidating long term partnerships that will benefit our clients.”

Another benefit is that Colliers has a better understanding of global trends in automation or new technologies being used in the market.

“Argon & Co and Colliers are global players,” Peter says. “The merger has meant, from a Colliers perspective, greater access to information, data and resources that really add to the already sterling benefits we have derived since the beginning of

BROUGHT TO YOU BY

The partnership with Argon & Co allows Colliers to address the best supply chain and logistics solutions for its clients earlier on in its client relationships.

the partnership, pre-merger.

“With Argon & Co’s broader reach in APAC as well as globally – the strategic partnership allows the bandwidth to be able to draw on the right experts at the right time, no matter where they are in the world.”

Founded more than 20 years ago with a focus on strategically transforming operations, Argon & Co’s global presence has grown substantially. With a team of over 400 like-minded experts spread across 15 cities, the end-to-end consultancy partner has access to global insights in varying geographies. Now, on the ground in Sydney, Melbourne and Auckland, Argon & Co’s ANZ team employs more than 60 people focused on operational strategy and transformation.

The Colliers-Argon & Co partnership provides an integrated property solution for clients – something Sean says is becoming an increasingly common necessity across the world.

“People are looking for an integrated solution because invariably a supply chain solution begets a property solution, or a property solution needs a supply chain solution,” Sean says. “With Colliers, we are able to complete the entire offering when talking to a client.”

Peter adds: “What Colliers brings is real time property knowledge to the consultancy process, which enables the right solutions to be put in place at the right time.”

THE RIGHT TIME FOR MEGATRANS At MEGATRANS 2022, Colliers and Argon & Co will showcase how their partnership can create more value for clients. This is especially true as clients adjust and realign their thought processes in relation to property and supply chain within a changing environment in the

industrial property space, Peter notes.

“There are myriad new pressures– whether its demand for property, rent rises, or upticks in building costs – which is really forcing people to look at their property through more of a logistics lens than they might otherwise,” he says. “For example, efficient automation solutions like AMRs [Autonomous Mobile Robots] can make more use of less space and can stay on top of demand, in the event workers get sick again.

“

The industrial property space has changed a lot from pre- to post-COVID, and we have kept pace with what we think is a unique service. I don’t think any of our competitors are offering what we’re offering.

”

“Now that there’s a sense we are really emerging out of COVID, we want to show off the fact that the Colliers-Argon & Co team has an integrated solution offering industrial property occupier services and logistics consultancy services. The industrial property space has changed a lot from pre- to postCOVID, and we have kept pace with what we think is a unique service. I don’t think any of our competitors are offering what we’re offering.”

At MEGATRANS 2022, everyone from Argon & Co’s Logistics and Distribution

practice will be attending to highlight an interactive display with some of the digital solutions on offer.

“In particular, we’ll be showing off our digital twin capabilities – i.e. virtual identical twins of the inner workings of a building – for warehouse optimisation, as well as broader supply chain network design simulations,” Sean says. “It’ll give a real tangible feel that attendees should enjoy.

“It’s also important to note that Argon & Co, as an end-to-end operations consultancy, has significant expertise beyond strict supply chain. We are very experienced manufacturing experts, which is obviously complementary to supply chain, and ties into considerations around best use of industrial properties. So, we’ll be using our digital twin interactive demonstrations to spotlight our abilities in manufacturing, too.”

Along with around 25 Colliers-Argon & Co specialists rotating across the full three days of the event, there will always be someone at the stand to address delegates’ national questions about industrial property.

DEMONSTRATING VALUES Through the partnership, Colliers abides by its strong values in assisting its occupier clients in the long term by referring them to Argon & Co when the need arises. So, when the need arises at MEGATRANS, the team will be there.

“What can often start out as a property discussion (e.g. ‘We need to hold more stock due to current supply disruptions’) evolves into risk-based inventory optimisation, supplier performance framework, streamlining of logistics and new warehouse work methods mitigating the immediate need for additional space,” Sean says.

“For me, this really underscores how Colliers do really want to live out the value of helping their clients on a longterm basis because – transactionally speaking – there is nothing immediately tangible in terms of reward for Colliers in passing on a client to an independent third party such as ourselves to provide a service. Nothing, that is to say, other than knowing they’ve done the right thing by the client.” ■ Visit Colliers and Argon & Co at MEGATRANS 2022 on 24-26 August at Stand 2016.

MHD AUGUST 2022 | 75

SUPPLY CHAIN RECONSIDERED Reimagining supply chain is an ongoing process. Prological assists clients with external reviews every three to five years so they never fall too far behind the curve.

In the run-up to this year’s MEGATRANS2022 event, MHD interviewed Prological supply chain guru Peter Jones on trends affecting B2B, B2C, and e-commerce in supply chain – before asking him what his firm is doing to help clients reimagine their own supply chain futures.

“B

2C [business to consumer] businesses have historically been driven by digitisation and marketing,” says Peter Jones of Prological. “While the time has long passed since we would have called Amazon a start-up, it effectively was the global B2C disruptor which was the forerunner to a host of other well-known B2C disruptors.”

These emerged and emerging retail disruptors have developed with digitisation and marketing as their ‘engine rooms’, while their supply chain competency, development and maturity has remained somewhat undeveloped in comparison to their digital and marketing strengths, says Peter.

Reviewing Amazon’s supply chain development in the US over just the past three years: Amazon left FedEx, downscaled its reliance on UPS, bought its own ground and airfreight capability, and is rolling out 1000 ‘last-mile’ delivery

76 | MHD AUGUST 2022

stations across the continent. This all occurred because Amazon could not fulfill its ambition with the supply chain strategy it had. These are significant changes and an evolution of its supply chain maturity striving to keep pace with its digitisation and marketing competencies.

“There is what I call a ‘triangle of competency’ that’s needed for a B2C company,” Peter says. “Firstly, you must have a very strong front-end IT capability (digitisation); secondly, that’s got to feed into having a market and service offering, which the customer can access, understand, and buy into (marketing); and the third element is being able to deliver the product to promise in an environmentally and commercially sustainable way (supply chain).

“What’s happening in the B2C space is companies often develop to a level of maturity, become ‘adolescent’ in their

maturity while driven by marketing and technology, but lack the third element in B2C – supply chain – which in many B2C businesses is still catching up.”

While B2C companies often have their front-end down-pat, B2B companies are aspiring to the sort of straight-forward, high-visibility experience that B2C companies have been delivering for years now, Peter says.

“B2C has been driven by the online experience of ordering through easy processes,” he says. “I’ve got full visibility from when I place my order, through its process all the way to delivery, and all of that, generally speaking, happens within a very short timeframe.”

Peter says that when he talks to global B2B businesses, they ask, ‘Why can’t I have the same kind of visibility as start-up B2C businesses that have developed seemingly overnight?’

“Unfortunately, it’s not as

straightforward with a B2B business,” he notes. “We’re not talking about sticking something in an Australia Post satchel with overnight service to anywhere in the country – or world for that matter – for a reasonably low cost. That said, one of the core foundational elements of success in B2C, responsive fulfilment for the customer, is an emerging ambition in the B2B business world as well.”

SUPPLY CHAIN GLOBALISATION? E-commerce and ‘reimagining supply chain’ are key themes at this year’s MEGATRANS2022 event. Over the years the pendulum of public opinion has swung towards euphoria around the prospect of globalisation in the 1990s and early 2000s, before swinging back towards a greater emphasis on the nation state.

What does Peter make of this backand-forth, and where are we now?

“From a supply chain perspective, there has been a trend in the B2C world towards a philosophy that says: ‘Let’s get the product closer to the customer’.

As a proportion of the total B2C market, more and more of it is being fulfilled domestically and less and less fulfilled internationally. Further, at the domestic level this trend is also seen by the larger B2C companies operating fulfilment centres from multiple cities, trading off the inventory management challenges for faster order response times and lower cost last-mile delivery. This approach also de-risks their businesses through removal of single point failure elements.

“This emerging trend, notwithstanding someone inventing a Tardis, means international fulfillment will continue to diminish as a proportion of global B2C transactions and in many instances will also lead to domestic decentralisation as well – a trend we are now seeing, even in Australia.”

Moving ahead, Peter adds that one of the significant cross-jurisdictional issues that will also affect supply chain is the challenge of removing modern slavery from supply chains: “Not just direct suppliers, but your suppliers’ suppliers; and their suppliers also.”

Different jurisdictions have different rules, and the tracking and traceability tools to effectively counter modern slavery vary greatly in sophistication, implementation, and

effectiveness across the world. This too is an important component of the ‘reimagined supply chain’.

“The government in Australia is moving in the right direction on this one,” Peter says. “But it will take a little while for requirements to have teeth. The existing hurdle rate for compliance is reasonably low. But it’s still a good start we’re making.”

REIMAGINING SUPPLY CHAIN MHD asked Peter what were the key elements for businesses to concern themselves with in terms of ‘reimagining supply chain’ as we move further into the third decade of the twentieth century.

“The first thing to grasp,” he says, “is a new way of thinking. If you’re doing tomorrow what you were doing yesterday, then you are slowly going

“

Supply chain design and execution are what Prological focuses on with our clients, creating advantage, what we hope our clients’ competitors call an “unfair advantage” and it’s something that I’m sure will be on the minds of vendors, buyers, and other attendees at MEGATRANS2022.

”

backwards. Your competitor will be doing something smarter tomorrow than they were doing yesterday, enabling them to gain the advantage.

“In terms of that process, though, at Prological we strongly recommend that the reimagining must be contemplated on a horizon of three to five years out from now; it can’t be done quickly.

“And once that plan is in place, we recommend that every three to five years, companies have an external review, an audit conducted of their supply chain with reference to their business plans. It must be external because the elements of supply chain are evolving so quickly now that it’s

Peter Jones, Founder and Managing Director of Prological.

near impossible to keep up with the pace from inside the four walls.”

Whether it’s an automation decision, a WMS decision, infrastructure, or a geographic decision, Peter notes that once those big decisions have been made, you are likely locked into them for about a decade.

“If you actually design for the business as it will be in five years’ time,” he says, “you’ll be ahead of the curve. But then for the following two or three years you’ll start to fall behind, because other companies that began their own five-year cycle two years after you will now functionally be two years ahead.

“Hence, our recommendation for those who wish to stay in the lead is that a long-term supply chain strategy – designed to serve your business plan – must be as rigorously tested, modified, and improved as the business plan itself.

“It’s a significant shift in the way businesses think, because these days, being efficient requires constant change and often significant capital investment – and that capital investment has long ROI cycles.

“To affect the right change robust business plans are needed over much longer horizons than the past two to three decades have demanded. This is the new business challenge, for which the spoils of victory will favour the brave.

“Supply chain design and execution are what Prological focuses on with our clients – creating advantage. What we hope our clients’ competitors call an ‘unfair advantage’ – and it’s something I’m sure will be on the minds of vendors, buyers, and other attendees at MEGATRANS2022.” ■ MHD AUGUST 2022 | 77

MHD SUPPLY CHAIN

ASCLA CELEBRATING IN MELBOURNE The SCLAA openly and warmly encourages industry professionals, companies, and associates to join it again in what it expects will be another stellar evening.

The Supply Chain and Logistics Association’s (SCLAA) Cathy-Anne Jones, Director New South Wales, tells MHD about the upcoming annual Australian Supply Chain and Logistics Awards (ASCLA), which will be held on November 4, 2022, at the Park Hyatt in Melbourne.

T

he Supply Chain and Logistics Association (SCLAA) is holding its annual Australian Supply Chain and Logistics Awards (ASCLA) on November 4 at the Park Hyatt in Melbourne.

Cathy-Anne Jones, New South Wales Director of the SCLAA says the night will be a celebration of industry excellence and championing collaboration, innovation, and success.

At the gala dinner, supply chain and logistics professionals and organisations from across Australia will be recognised for their outstanding achievements.

Cathy-Anne notes the ASCLA as it is the industry’s oldest and most prestigious awards, will celebrate its 60th anniversary in 2022.

“The SCLAA is proud to have been hosting these awards for the last 20 years and recognising and cheering on individuals and companies that have contributed to the advancement of the Supply Chain and Logistics industry

78 | MHD AUGUST 2022

in Australia for over the last two decades,” she explains.

Submissions are now open for nominations in the following categories:

ASCL INDUSTRY EXCELLENCE AWARD Prestigious Industry award presented to an outstanding individual who has had an impact across the industry or an impact benefitting the industry as a whole and/or across time.

ASCL SUPPLY CHAIN MANAGEMENT AWARD Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. This award recognises an organisation that can demonstrate significant achievement or improvement within a section or across their entire supply chain.

ASCL FUTURE LEADERS AWARD This award provides an incentive and recognition to an outstanding Supply Chain Industry Future Leader and to encourage and support leadership across the industry.

ASCL AUTOMATION, ROBOTICS OR EMERGING TECHNOLOGY AWARD The supply chain world is changing quickly, and physical technology is making a huge impact. This award recognises that in addition to data management, significant impacts are occurring through devices, robotics, automation, wearables, and other emerging physical technologies.

ASCL TRAINING, EDUCATION & DEVELOPMENT AWARD Training, education, and development remains a vital part of allowing knowledge to be utilised for new ideas and supply chain improvements to

MHD SUPPLY CHAIN

“

The SCLAA is proud to have been hosting these awards for the last 20 years and recognising and cheering on individuals and companies that have contributed to the advancement of the Supply Chain and Logistics industry in Australia for over the last two decades.

”

be discovered and then implemented.

This award will be presented to a company that can best demonstrate its commitment, application, and results of providing training, education, and development of its people.

ASCL INTERNATIONAL SUPPLY CHAIN AWARD In recognition of global supply chains, the ASCL International Supply Chain Award is given to a company, institution or an individual that operates internationally. Either an Australian entity with international impact, an international entity with impact on the supply chain industry in Australia, or an Australian company impacting supply chain internationally.

their management of information and/or their supply chain processes.

ASCL START-UP AWARD

Cathy-Anne Jones, New South Wales Director of the SCLAA says the night will be a celebration of industry excellence and championing collaboration, innovation, and success.

ASCL ENVIRONMENTAL EXCELLENCE AWARD ASCL Environmental Excellence Award recognises corporate leadership or projects within our industry contributing to environmental corporate responsibility, the circular economy and/ or protecting the environment.

ASCL BIG DATA, IT & BUSINESS INTELLIGENCE (BI) AWARD This award focuses on digital innovations that improves or offers a new way of delivering value to the supply chain using Big Data, IT and BI. Award nominees will demonstrate where applying use of existing or new digital technologies, methodologies or frameworks have provided significant improvements to

ASCL recognises that any start-up company faces a tough road. This award recognises those tenacious individuals and companies who push through from inception to success.

Submissions have begun, tickets sales are rolling in, judges are prepping, sponsorships and hardworking teams behind the scenes are preparing for a big night!

Sponsorship opportunities are available to become part of these prestigious national awards on the 2022 Awards night. Showcase your organisation, strengthen brand awareness to industry leaders, and be an Ambassador of Excellence by recognising its highest achievers.

A record-breaking number of people attended the last ASCLA event. The SCLAA openly and warmly encourages industry professionals, companies, and associates to join it again in what it expects will be another stellar evening. ■ Submissions open: Now Ticket registrations open: Now Submissions close: September 23, 2022 Finalist/Shortlist announced: October 3, 2022 Awards Night: November 4, 2022

A record-breaking number of people attended the last ASCLA event.

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TOYOTA LEVIO LWI160 ELECTRIC PALLET JACK

O2I – MULTICODE READER

The Toyota Levio LWI160 Electric Pallet Jack features a lithium-ion battery, meaning it can be charged whenever there is downtime, unlike traditional lead acid batteries which require an eight-hour charge. The LWI160 is Toyota’s first pallet mover solely designed around the modular lithium-ion battery concept – allowing for a smaller, lighter, and more energy efficient unit. Its compact nature helps the LWI160 gain better access in tight areas. In some circumstances it may be the only option available when being used in tight spaces on the back of trucks. Able to lift 1600kg up to 210mm in an aisle with of 1837mm, the LWI160 is easy and safe to operate.

ifm’s O2I500 multicode reader is simple to use like a sensor, and reliably detects 1D and 2D codes. It delivers reliable reading results even in extremely difficult conditions, reading up to four different codes in milliseconds, which ensures efficient, and high-quality production.

Thanks to the one-button teach function and the viewfinder, it makes the product immediately ready for use, saving time and costs. In addition to this, the O2I500 can be configured via an app or using the award-winning Vision Assistant software. The device has an exchangeable ifm memory stick, which can be used to save or load complete configurations of the multicode reader. This simplifies device replacement and the set-up of several units for the same application. The integrated optional illumination with polarisation filter, ensures sufficient contrasts to reliably detect codes even in the case of shiny surfaces such as metal. The ifm O2I500 multicode reader combines robustness, compelling design, and intuitive handling.

For more information visit www.toyotamaterialhandling.com.au

For more information visit https://www.ifm.com/au/en

THE NEW COMBI-MR4 WITH DYNAMIC 360° ™ STEERING

PROJECT44 OCEAN VISIBILITY

Since Combilift launched its first C4000 model in 1998, multidirectional capability has been one of the major hallmarks of the company’s wide range of handling solutions. 24 years and thousands of R&D hours later, its latest product takes multidirectional capability to the next level. The Combi-MR4 is a 4-wheel electric powered multidirectional reach-truck, which incorporates Combilift’s new Dynamic 360° ™ steering, which provides rotation on each wheel, enabling seamless directional change of the truck while on the move. The system allows this extremely agile forklift to work in forward, sideward and crab steer mode, guaranteeing swift operation and excellent manoeuvrability. Hence the full name of the new model: the Combi-MR4 Dynamic 360.

Poor ocean visibility puts a strain on global supply chains, logistics costs, and customer service. At the root of the issue is low-quality data that hinders personnel productivity, streamlined operations, and proactive exception management. Today, more than ever shippers and 3PLs need global ocean visibility with the data quality, intelligence, ETAs, and proactive exception management that ensures efficient, cost-effective, reliable, and sustainable global transportation. project44’s Ocean Visibility solutions is here to help, with a suite of solutions that uses first-in-class data and analytics to improve personnel productivity, allow for proactive exception management, reduce logistics costs, improve customer service, and empower users for agile transport planning and procurement.

For more information visit www.combilift.com/combi-mr4

For more information visit www.project44.com

80 | MHD AUGUST 2022

MHD PEOPLE ON THE MOVE

PEOPLE ON THE MOVE A monthly wrap up of the latest appointments in the supply chain, materials handling and logistics industry.

NEW HEAD OF SUPPLY CHAIN – ANZ AT JLL

NEW PROJECT MANAGEMENT LEAD AT VANDERLANDE

Richard Phillips, an experienced leader in supply chain solutions, has joined JLL in the role of Head of Supply Chain – Australia and New Zealand. He joins JLL from DHL, where he held executive roles over 25 years across its 3PL business, delivering supply chain solutions for multinational customers. JLL’s National Director of

Daniel Benjamin has recently moved into the role of Operations Director WS ANZ at Vanderlande. Daniel will lead the Project Management, Supply Chain & Installations teams within Australia and New Zealand, focusing on improving resilience within the business to counter the current challenges around supply chain.

Industrial Occupier Services, Matt Lee says: “Richard will spearhead the JLL supply chain offering and will ensure we are able to deliver premium outcomes to occupiers across the country.”

NEW ENGINEERING MANAGER AT VANDERLANDE Dennis Sin has newly moved into the role of Engineering Manager WS ANZ at Vanderlande. Dennis will spearhead the Electrical, Mechanical, Industrial Controls, Information Technology and System Integration Groups within Australia and New Zealand, focusing on driving innovation to meet the rapidly evolving technology landscape.

HAI ROBOTICS APPOINTS NATIONAL DIRECTOR OF SALES ANZ Julian Brancaccio joins HAI Robotics as its newly appointed National Director of Sales ANZ, as HAI Robotics looks to increase its market share by entering the ANZ market. Julian brings significant experience to HAI Robotics, specifically in AMRs – having been with system integrators in previous roles. Julian will look to lead and build a team in the ANZ region by taking to market HAI’s patented ACR system. Julian was recently appointed President of the Supply Chain & Logistics Association Australia (SCLAA) NSW division.

Do you have career news to share? Email Edward Cranswick at Edward.Cranswick@primecreative.com.au to be featured.

MHD AUGUST 2022 | 81

WELCOME TO MEGATRANS2022 I

JOHN MURPHY CEO, PRIME CREATIVE MEDIA

am delighted to welcome everyone to MEGATRANS2022. The last two years has been a testing period for all of us, professionally and personally, as we’ve endured a global pandemic – trying enough in itself – as well as the myriad disruptions that have followed in its wake.

Many people who would never before have considered the role of supply chain in their lives have realised how indispensable it is to the functioning of our modern societies.

Almost everything that we use in our everyday lives is wrapped up in a web of logistical complexity – from food supplies to auto parts to essential vaccines.

So, given our present circumstances, what better time to reimagine the supply chain?

This is what MEGATRANS2022 is all about.

At Prime Creative Media we are dedicated to growing individuals, organisations, and industries.

And as everyone knows, you can only grow bigger, better, and more resilient by facing up to challenges, reflecting on them, and thinking creatively about how best to respond in the moment and in the future.

So many of the attendees at this year’s conference – whether

“

MEGATRANS2022 provides the perfect platform for our industry to come together, take stock, and reimagine the supply chain.

82 | MHD AUGUST 2022

”

spectators or participants – have taken the pandemic head on, realising that disruptions have provided not only great challenges, but great opportunities.

Opportunities to re-think how to meet and exceed customer demands.

Opportunities to improve the health, safety, and general wellbeing of our workers and customers.

Opportunities to streamline processes, maximise efficiencies, and boost productivity.

MEGATRANS2022 provides the perfect platform for our industry to come together, take stock, and reimagine the supply chain.

As one of the first trade shows in the post-COVID recovery phase, it will play a pivotal role in re-establishing face-to-face relationships, fostering connections between businesses and people, and showcasing the innovative ideas and solutions that will not only propel our industry forward – but the society which relies on it, too.

While there are too many fascinating topics to list them all here, you can rest assured that MEGATRANS2022 will spotlight the latest in artificial intelligence, robotics, automated racking, telematics and route optimisation, warehouse automation, intelligent fleet systems, blockchain, Internet of Things, big data, advanced analytics – and much else besides.

I would like also to take this opportunity to thank our primary partners and sponsors – the Victorian State Government Department of Transport, the Australian Government Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Loscam, Dematic, MTData and e2open – without whose support this marvellous event would not be possible.

MHD WELCOME

LOSCAM PINK PALLETS SUPPORTS BREAST CANCER AWARENESS AND RESEARCH IN ANZ MEGATRANS2022 sponsor Loscam’s Pink Pallets Campaign is once again supporting breast cancer awareness and research in Australia and New Zealand.

“I

n October 2022 Loscam will conduct its seventh annual Pink Pallet Campaign, in previous years, Loscam have had hundreds of customers participating and thousands of dollars raised for both the National Breast Cancer Foundation (NBCF) and Breast Cancer Foundation NZ (BCFNZ).

The campaign runs across the Loscam Australia and New Zealand network and involves unique pink pallets circulated across Loscam’s pooling network – mixed in among its many millions of standard red pallets. Customers who find a pink pallet register the same with a picture of the pink pallet, together with their team or their product, to send to

DANIEL BUNNETT EXECUTIVE VICE PRESIDENT – AUSTRALIA & NZ AT LOSCAM.

“

The team at Loscam is so very grateful to have the Pink Pallet Campaign so well supported by our customers and staff.

”

Loscam. For every image received, Loscam donates AUD or NZD $100 for the first registration and $10 for each subsequent registration.

This year, Loscam designed and introduced a pink ribbon into its growing range of pink pallet merchandise set to support the campaign, with all profits received to be donated to NBCF and BCFNZ. “The team at Loscam is so very grateful to have the Pink Pallet Campaign so well supported by our customers and staff,” says Daniel Bunnett, Executive VP Loscal Australia & New Zealand. “Breast cancer is the most common cancer in Australian women, with one in eight women diagnosed before the age of 85. It is a wonderful effort by everyone involved, with many thousands of dollars already raised.”

At MEGATRANS2022, Loscam will be continuing its commitment to this cause and will be offering an opportunity for attendees to make a small donation in exchange for the chance to win a fantastic prize with the Pink Pallet claw machine game.

Loscam is also helping to facilitate business-to-business connections and networking during the exhibition, by sponsoring the networking lounge at MEGATRANS2022. ■ Be sure to visit the Loscam team to find out more about its packaging equipment – and this fantastic cause – at Stand 2408.

MHD AUGUST 2022 | 83

WHAT’S ON AT MEGATRANS2022 Highlights at this year’s supply chain extravaganza MEGATRANS2022 will showcase solutions that help the industry thrive in our post-pandemic recovery.

M

egatrans returns after the challenges and disruption that COVID-19 brought to all walks of life – not least to the global and domestic supply chain.

From the 8th to the 10th of September at the Melbourne Convention and Exhibition Centre, industry leaders will be able to re-establish face-to-face relationships, businesses and people will re-connect, and there will be a grand showcase of solutions that tackle pandemic challenges and help the industry thrive.

For the first time, MEGATRANS will take place in conjunction with Australian Bulk Handling Expo 2022. The two events will be held side-by-side, with one-ticket entry intoboth exhibitions.

MEGATRANS will showcase the latest in artificial intelligence, robotics, automated racking, telematics and route optimisation, warehouse automation, intelligent fleet systems, blockchain, Internet of Things, big data and advanced analytics.

Key speakers from industry leaders will address three main topics at

84 | MHD AUGUST 2022

the event: Reimagining the Global Supply Chain, E-commerce, and Sustainability and Safety.

Aaron Blathazaar, Chief Innovation Officer at MTData, will explore business solutions to create the ideal supply chain. Aaron leads a wide range of technology and product development projects that have been vital to the innovative growth of MTData. Since he has first joined the company, he has led certified telematics applications and the development of light commercial vehicles telematics solution. MTData is an official sponsor of the event.

Marie Varrasso, COO at uTennant, will share how e-commerce is changing how supply chain leaders implement warehousing and fulfilment strategies. This includes methods such as diversifying and decentralising their warehousing to enable a business to provide the consumer with a quicker and more seamless delivery service.

Supply chain management specialist e2open is another sponsor of the event. e2open Solutions Consultant Gerry Cleary will address how different

sectors can work together to contribute to greater sustainability and safety.

Conference sponsor, Dematic, is enthusiastic about this year’s line-up: “We are excited to reconnect with industry at MEGATRANS2022 after the last year, and find out what’s happening on the ground.”

The Victorian Government Industry Breakfast will provide an update on current and future projects related to the freight and logistics industry.

A government spokesperson will share insights on government contributions to reimagining the future of supply chains.

The Mercury Awards will be a special highlight of this three-day event. The official awards program of MEGATRANS recognises the outstanding achievements and successes of companies across the logistics, supply chain and materials handling sectors. This year, the Mercury Awards will be held in conjunction with the Australian Bulk Handling Awards, the only Awards program for the bulk solids handling industry. ■

MHD MEGATRANS2022 CONFERENCE PROGRAM

CONFERENCE PROGRAM WEDNESDAY 24 AUGUST - RE-IMAGINING THE GLOBAL SUPPLY CHAIN 7:00am – 9:00am

Victorian Government Ministerial Breakfast: State of the industry

9:00am – 9:15am

Moderator Introduction

9:15am – 9:45am

Keynote – The Years in Review – What has 2020/2021 shown us

9:45am – 10:45am

Panel Session: The Global supply chain challenges – Short term effects and long-term implications

10:45am – 11:15am

Break

11:15am – 11:20am

Moderator Introduction

11:20am – 11:40am

Case Study – Exporters well placed to connect to international supply chains, but what about importers?

11:40am – 12:00pm

Panel Session: Collaboration to Streamline the Import/Export Supply Chain

12:00pm – 1:00pm

Keynote – The ideal Supply Chain – Transformational changes

1:00pm – 2:00pm

Break

2:00pm – 2:05

Moderator Introduction

2:05pm – 2:35pm

Keynote: Inland Rail, Department of Infrastructure, Australian Government

2:35pm – 3:35pm

Panel: Transport Infrastructure and National Supply Chain Resilience

3:35pm – 3:40pm

Closing Remarks THURSDAY 25 AUGUST - THE CHANGING RETAIL LANDSCAPE

9:00am – 9:15am

Moderator Introduction

9:15am – 9:45am

Keynote – The rise of e-commerce in the changing retail landscape

9:45am – 10:45am

Panel Session: Future consumer retail habits: e-commerce and traditional bricks and mortar retail

10:45am – 11:15am

Break

11:15am – 11:20am

Moderator Introduction

11:20am – 11:40am

Keynote – Inside Australia online shopping: preparing for the cyber sales and beyond

11:40am – 12:00pm

Case Study – The challenges to establishing an e-commerce business

12:00pm – 1:00pm

Panel Session: Retail consumer trends: who sets them and what’s next?

1:00pm – 2:00pm

Break

2:05pm – 2:35pm

Keynote – From warehouse to door: the changing delivery model

2:35pm – 3:35pm

Panel Session: Improving the supply chain to deliver solutions

3:35pm – 3:40pm

Closing Remarks

6.30pm – late

Mercury Awards and Bulk Handling Awards Gala Dinner FRIDAY 26 AUGUST - SUSTAINABILITY AND SAFETY IN THE SUPPLY CHAIN

9:00am – 9:15am

Moderator Introduction

9:15am – 9:40am

Keynote – Sustainability and the Supply Chain

9:40am – 10:00am

Case Study: Looking towards 2050

10:00am – 11:00am

Panel Session: Net zero – how industry will contribute to Australia’s sustainability targets

11:00am – 11:30am

Break

11:30am – 11:35am

Keynote – Safety in Transport

11:55am – 12:55pm

Panel Session: Safety Innovations

12:55pm – 1:00pm

Closing Remarks

MHD AUGUST 2022 | 85

1325

Seminar theatre 1 1322

1323 1420 1320

1020

1120

1418 1317

1419

1019

1417 1118

1218 1316

1315

1018

1415

1416

1017 1014

1312 1115

1215

1113

1213

1112

1212

1412

1013 1012

1311 1010

1009

1109

1309

1409

1106

1306

1406

1007 1006

Breakfast area

1004

1204 1103

1000

Telematics Lounge

1203

1003

1200 1300

MEGATRANS FLOORPLAN 86 | MHD AUGUST 2022

1400

MHD MEGATRANS2022 FLOORPLAN

2023

Seating area

1325

3421

2221

2321

2317

2421

3021

1523 1522

2021

1521

2218

3018

1519 1520

2317

1518

2416

2216 1517

3016

2316

2016

1514

1512

3011 1513

2011

3209

Loscam Lounge 3009

1511

2408

1509 2007

1506

2207

2308

2206

2306

2203

2303

3208 2507

2407

2406

2506

3007

3006

3107 3207

3308

3106

3206

3306

3103

3203

2005 2004 3005 1503

2403

3304

3003

1602 1500

2003

2103

2000

2100

3303

3302 2200

1600

2300

3000 3301

Entry / Exit Megatrans2022 Door 8

MHD AUGUST 2022 | 87

EXHIBITOR REFERENCE LIST COMPANY NAME

STAND

COMPANY NAME

STAND

COMPANY NAME

STAND

A-Safe Australia

2506

Federal Batteries

2316

Owner Driver

2300

Ahrens Group

3021

Findex

1602

Pacific Telematics

1113

AI Drive

2003

Fischer Plastic Products Pty Ltd.

1213

Pathtech – Drug Detection

3304

Allotra

3009

Flinders Port Holdings

2103

Peacock Bros

3007 2005

ANC DISTRIBUTION Australia

1106

Foton Mobility Distribution

1420

Port of Newcastle

ANHUI EIKTO Battery Co.

1215

Fully Loaded

2300

PowerTorque

2300

ANL & CMA CGM

2004

Gaprie

3208

Precision Automotive Equipment

1506

Australian Border Force

2000

Gilbarco Australia

3107

Prime Mover

2300

Australian Border Force

2100

Global Trailer

2300

Procon Telematics

1320

Australian Sweeper Company

3206

Guardian

1400

Protection Experts Australia

1521 1500

Austyre

2021

Hangcha Equipment Australia

2207

PTV Group

Automation Systems & Controls

3003

Haulmax Tyres

1523

1323

AXIS Supply Chain

3011

Holmwood Highgate

3209

Qingdao Aquila Tyre Industrial Limited China

Bailey Ladders

1520

Hubfleet

1320

Recode Solutions

2407

BaxtersMTQ

2315

INFOCOMM SOFTWARE

1204

Retailquip

2216

Bestrane Group

2306

Insignia

3203

Sadleirs Logistics

2218

BHD Storage Solutions

2007

Integral Insurance Services

1007

Scanreco

1218

BIG RIGS

1010

KAB Seating

1517

Schmalz Australia

1522

KOBOT SYSTEMS

3005

SCLAA

1118

Kynection

1212

Southlink Industrial

1416

State Transport and Warehousing

2321

Step Global

1203

STONKAM CO., LTD.

2507

Tele Radio Australia

1514

Teletrac Navman

1503

Biogone – Biodegradable Packing Materials

1417

BlackBox Control

1320

Lavender Panels

1519

Bustle Technology

1418

Linkt

1112

Carmate Electronics

3308

Leopard Systems

1412

Cascade Australia

1409

LoadSMART Weighing Systems

1315

Cincom Systems of Australia

3306

Loscam Australia

2408

Cipherlab Co. Ltd

2308

M2M One

1006

Collective Intelligence Group

1309

MachShip

3103

Communications and the Arts

Colliers

2016

Mclardy Mcshane

1518

TMX

1003

Combilift

2203

McNaughtans

1511

ToooAir Pty Ltd

1004

Conquest Equipment

2416

Merit Manufacturing

1415

Toowoomba Enterprise Hub

1018

Cotewell – Line Marking

3302

MHD Supply Chain Solutions

1000

Trailer Magazine

2300

Damon Australia

3000

Michelin Australia

2011

Transport Certification Australia

1300

Datanet Asia Pacific

1600

Microlise APAC

1306

TransVirtual

1103

Deals on Wheels

2300

Mobicon Systems

3303

TriTech Lubricants

2421

Dematic

1419

MTData

1406

Truckit Diesel Equipment Finance

1013

Direct Mail Corporation

3006

Multi-Mover

1316

Truckworld

1012

Diverseco

2403

Muscat Trailers

3018

Ultimate LED

1009

Drivalink

1014

National Heavy Vehicle Regulator

1109

vWork

3207

DriveRisk

1512

Netstar

1017

Webfleet

1500

E2open

1509

Nexport

1311

WIM Technologies

2406 1020 3106

The Department of Infrastructure, Transport, Regional Development,

eForklift

3016

Nilfisk

2317

WRM

Eonmetall Group Bhd

2200

Ofload

1322

X-Pak Global

88 | MHD AUGUST 2022

1313

MHD EXHIBITOR LISTINGS

A-SAFE AUSTRALIA

2506

A-Safe are the inventors and manufacturers of the world’s first fixed polymer safety barrier system, designed to protect people, property, profits and performance in industrial workplaces across the world. A-Safe barriers flex after impact from workplace vehicles, absorb the impact forces and then reform to their original shape. Unlike traditional steel barriers, they do not rust, scratch, require repainting or damage floors after impacts. www.asafe.com/en-au/

ALLOTRAC

3009

Allotrac is a leader in providing innovative software solutions and workflow automation for businesses in the transportation and logistics industries. With cloud-based technology, Allotrac is transforming businesses into modern workspaces with its configurable platform of features and integrations. Its clients range from SMEs to some of Australia and New Zealand’s largest enterprises. www.allotrac.com.au

AHRENS GROUP

AI DRIVE

3021

2003

www.ahrens.com.au

www.ai-drive.com

Ahrens is a national full-service construction, engineering, mining services and rural infrastructure company with a significant footprint across Australia. They offer a onestop shop for all your infrastructure requirements, from concept to completion. Their comprehensive list of in-house capabilities includes complete project management, site erection, workshop detailing, water storage, civil and concrete works, steel fabrication, structural steel painting and blasting.

ANC DISTRIBUTION AUSTRALIA

1106

ANC Distribution is a specialist importer and distributor of restraintrelated components and assemblies serving aerospace, military and commercial vehicle markets. Their products are used to securely restrain and safeguard cargo, whether on ground, air or sea. In 2018, ANC Distribution added liquid flexitanks and collapsible IBC products to their cargo range. Liqua is a flexitank product which requires no bulkhead, no pressure on the walls of the container and utilises a manifolded, dual-tier design to prevent sloshing in harsh environments.

The next-generation fleet learning solution enhances driver safety, supercharges vehicle usability and draws proactive insights for a better future on the road. Using fleet vehicles as ongoing data collection conduits, AI Drive is pioneering the future of road safety, logistics efficiencies and transport improvements with implementing automation and AI to provide you with proactive insights around vehicle performance and driver monitoring.

ANHUI EIKTO BATTERY CO.

1215

With an annual capacity of 2 Giga KWH, EIKTO is a leading manufacturer of industrial lithium batteries. EIKTO’s world-class facility and cutting-edge R&D centre can ensure your product is carefully developed, manufactured, and tested. Its mission is to power your business with green energy. www.eikto-tech.com

www.ancdist.com.au

MHD AUGUST 2022 | 89

ANL & CMA CGM

2004

ANL specialises in moving your product to and from Oceania, and beyond. Placing great focus on sustainability, customer service and a competitive “can do” attitude, they not only know your cargo, but more importantly, how to transport it. ANL offers shipping services to all major Oceania destinations, with coverage throughout Asia, Australia, New Zealand, the Pacific Islands, Indian Subcontinent and the West Coast of America. While their core business is shipping, the CMA CGM Group offers a wide range of ancillary services. www.anl.com.au

AUSTYRE

2021

Austyre manufactures an exciting performance-based range of truck tyres engineered in Australia to the global market at affordable prices. Used by many fleets as their tyre of choice, Austyre truck tyres have been successfully PBS rated. Austyre holds over 50 years of accumulated international and domestic tyre and wheel industry experience enabling them to work directly with leading manufacturers to provide the best quality products at competitive prices. Austyre’s selection of silica based asymmetric tyres is manufactured using their own proprietary tyre moulds allowing Austyre to offer true exclusivity to their customers globally. www.austyre.com.au

90 | MHD AUGUST 2022

AUSTRALIAN BORDER FORCE

2000 & 2100 The Australian Border Force (ABF), Australia’s operational frontline border law enforcement agency and customs service, protects Australia’s border and enables legitimate travel and trade. The ABF works closely with other agencies to detect, deter and prosecute those who attempt to do us harm at the border. Through their Border Watch program, you can report suspicious border-related activities. Companies operating in the international trade, supply chain and transport sectors can join the Border Watch industry program.

AUSTRALIAN SWEEPER COMPANY

3206

Australian Sweeper Corporation (ASC) is Australia’s leading industrial and commercial floor cleaning equipment company. With over 28 years of cleaning experience, ASC leads the way with their comprehensive range of professional floor sweepers and scrubbers suited to all industries in Australia and New Zealand. ASC brings the best globally available sweeper and scrubber machine technologies to every commercial and industrial sector. www.sweeper.com.au

www.abf.gov.au

AUTOMATION SYSTEMS & CONTROLS

AXIS SUPPLY CHAIN

Automation Systems & Controls (ASC) is an Australian owned industrial automation specialist with specific focus on robotics and machine vision. ASC covers the full gamut of sales and service related to industrial automation, including loose part sales, design and installation of complete automation packages, after sales commissioning, training and servicing. ASC boasts decades of hands-on experience and includes personalities highly respected within the Australian industrial automation sector.

AXIS Supply Chain is a market leader in materials handling and packaging solutions. They are innovators in their field, having over 25 years’ experience and skill in providing quality products throughout Australia. They provide solutions to sectors and industries that face the challenges of transporting goods securely and cost efficiently throughout the world. By delivering and developing materials handling and transport packaging products, they aim to preserve, secure, and protect your precious goods.

3003

www.asconline.com.au

3011

www.axissupplychain.com.au

MHD EXHIBITOR LISTINGS

BAILEY LADDERS

1520

Bailey Ladders have been trusted by tradies for over 60 years. Bailey products are synonymous with working safely at heights, and providing ladders and access equipment that are known for their quality, strength and stability. If you want strong, stable and safe height access equipment, choose Bailey. www.baileyladders.com.au

BAXTERSMTQ

BESTRANE GROUP

BaxtersMTQ are Australia’s leading heavy duty, fleet, and commercial auto electrical specialists. With a 40-year heritage, BaxtersMTQ are the driving force in automotive solutions with the largest and most comprehensive range of OE and aftermarket auto electrical, air conditioning, turbo, and diesel fuel injection products. In addition, their expansive range also includes lighting, switching, charging and electrical accessories.

Bestrane brings together a unique combination of state of the art, logistics focused solutions, services and technologies to solve complex problems for their customers. Their unique, fully integrated business model ensures that the Transport Optimisation, Telematics and Loading Dock Management solutions that are sold are also implemented and supported in an increasingly agile, connected and collaborative fashion.

Bestrane design solutions to evolve alongside changing client needs.

2315

www.baxtersmtq.com.au

2306

www.bestrane.com.au

BHD STORAGE SOLUTIONS

2007

At BHD Storage Solutions, they pride themselves on being able to provide you and your business with the best storage solution, specifically tailored to meet your business requirements. They can work with you to satisfy your racking and shelving needs, regardless of size, to suit your budget. With over 20 years’ experience in the industrial storage sector, BHD Storage Solutions is an industry leader in the supply and installation of a wide and varied range of storage systems. www.bhdstorage.com.au

BIG RIGS

1010

Big Rigs has enjoyed close to three decades of continual growth as Australia’s free fortnightly national transport publication. Big Rigs has cemented its role as the trusted voice of the transport industry by offering unparalleled reach with an engaged market of transport industry professionals. With up-to-date hard-hitting editorial content in both print and online, Big Rigs is proud to investigate the issues and politics that affect the transport industry – as the publication that can’t be ignored. www.bigrigs.com.au

BIOGONE – BIODEGRADABLE PACKING MATERIALS

1417

Biogone is a company that produces a range of landfill-biodegradable packing materials. Compared with standard single-use packing materials that typically end up in landfill, Biogone products when disposed to a landfill will biodegrade away at an accelerated rate approximately 10 times faster.

In addition, Biogone plastics can be mainstream recycled along with other similar plastics. Products such as stretch wrap, packing tape, strapping, packing envelopes and more are all available. www.biogone.com.au

MHD AUGUST 2022 | 91

BLACKBOX CONTROL

1320

Australian owned and operated BlackBox Control was established in 2002 with the mission of empowering customers with complete control over their assets.

They provide customisable solutions that allow management and control of mobile and fixed assets. With extensive onboard asset integration, options for both cellular and satellite coverage and precise business intelligence reporting, BlackBox is one of the most innovative vehicle tracking systems offered in Australia.

BUSTLE TECHNOLOGY

1418

Bustle provides TMS solutions to all tiers of the transport industry from ultimate customers down to SMEs. Making the complex simple, Bustle converts and automates processes from paper to digital solutions across four pillars of operations, compliance, assets and finance. Aligned to the NHVR Master Code, Bustle delivers digital tools for responsible operations in a fragmented market. www.bustle.tech

www.blackboxcontrol.com.au

CARMATE ELECTRONICS

3308

Carmate Electronics distributes high quality aftermarket tyre pressure monitors, reverse parking sensors, and actuators to customers. Since 2013, they have been collaborating with Australian companies to design user-friendly automotive safety products and providing local after sales service in Sydney. In 2018, their brand Promata took off in Australia and has been very successful in the 4WD and caravan aftermarket TPMS category. They are a proud member of the Heavy Vehicle Industry Australia and the Australian Aftermarket Association. www.promata.com.au

CASCADE AUSTRALIA

1409

Leading the world in quality lift truck attachments, forks and accessories, Cascade Australia provides innovative solutions to your materials handling requirements, improving safety and productivity. www.cascadeaustralia.com.au

CINCOM SYSTEMS OF AUSTRALIA

CIPHERLAB

Cincom is a global organisation devoted to building software solutions that help businesses succeed. Their configure-pricequote, customer communications management, business application and development solutions are geared towards enhancing your organisation’s capabilities, optimising processes and delivering a better experience to your customers. Cincom is a global organisation devoted to building software solutions that help businesses succeed.

CipherLab Industry Solutions provide modern AIDC (Automatic Identification Data Collection) systems to collect, control, connect and communicate data to manage business in various industries.

Customers can take advantage of additional hardware features with good services and quality to customise for their applicationspecific requirements, ensuring optimal reliability and performance anytime, anywhere.

3306

www.cincom.com/au

92 | MHD AUGUST 2022

2308

www.cipherlab.com

MHD EXHIBITOR LISTINGS

COLLECTIVE INTELLIGENCE GROUP

1309

Collective Intelligence Group (CIG) is a hardware and software provider, specialising in the remote monitoring of industrial equipment in the USA, UK, Australia, Mexico, Asia and Latin America. From its beginnings supplying hardware and software to manufacturers, resellers and users of industrial equipment, CIG has become a global presence by operating and providing systems such as the Forklift iQ360 and Fleet iQ360. CIG provides telematics that is for the driver, by the customer, on any industrial equipment.

COLLIERS

COMBILIFT

Colliers is a leading diversified professional services and investment management company. With operations in 67 countries, their more than 15,000 enterprising professionals work collaboratively to provide expert advice to real estate occupiers, owners and investors. At MEGATRANS2022, Colliers’ senior, specialist team will be showing visitors how they can help create value in their property solution. Their data-backed advice is designed to help make property work harder for businesses.

Materials handling specialist Combilift manufactures a wide range of multidirectional forklifts, pedestrian stackers, sideloaders, narrow aisle articulated trucks and straddle carriers, all designed for safe, space saving and productive handling. With LPG, diesel and electric power options, Combilift products are highly customised to specific requirements. These tough, robust machines work inside and out, offer a high level of versatility and reliability and are available with lift capacities from one tonne to over 130 tonnes.

2016

www.thecollectiveintelligencegroup.com

www.colliers.com/en

CONQUEST EQUIPMENT

COTEWELL – LINE MARKING

2416

Conquest boasts an industry-leading range of power sweepers and scrubbers, orbital floor cleaners, robotics and outdoor solutions.

Dedicated to providing tailored floor cleaning solutions for your facility, Conquest offer flexible purchase and rental options with hire terms starting from as little as one day. Backed by a comprehensive after sales support system, an experienced service team, large spare parts inventory and dedicated technical support, Conquest is so confident in their recommendations that they offer a 60-day money back guarantee.

www.conquestequipment.com.au

2203

www.combilift.com

3302

Cotewell is a national supplier of unique line marking products that give warehouse managers and owners control over their line marking. They supply heavy-duty line marking tape products for both internal and external applications, and are trusted by ALDI, Asahi Beverages, CEVA Logistics, Australia Post, CSR, Pepsico, Woolworths, VISY and others. Offering both supply/ install packages for products across Australia, Cotewell are your national provider of line marking that you have control over.

DAMON AUSTRALIA

3000

Damon is rated as the industry leader in China as a provider of intelligent logistic systems for industries including e-commerce, courier, apparel, pharmaceutical, warehousing and factory automation. They offer the complete range of specialist sortation products and conveyors including cross belt sorters, sliding shoe sorters, high speed diverters, carton conveyors, pallet conveyors, AGV’s, vertical lifts and automated storage systems. www.damon-group.com.au

www.cotewell.com.au

MHD AUGUST 2022 | 93

DATANET ASIA PACIFIC

1600

Datanet tailors solutions for all types of businesses, including those in transport and logistics, mining and resources, manufacturing and warehousing. Datanet specialise in the development and implementation of real time systems such as barcode scanning and RFID technologies to improve transaction speed and accuracy in the supply chain. As a leading solutions provider, Datanet represent some of the world’s most sought-after brands, including Zebra Technologies, Honeywell, Datalogic, and Denso.

DEALS ON WHEELS

2300

Deals on Wheels is widely recognised as the top resource for those looking to buy and sell used trucks, trailers, parts accessories, and more. Each issue is packed full of thousands of used trucks, trailers, parts and accessories for sale – plus insightful analysis of new and used sales trends, reviews of new, used and classic trucks, and unrivalled coverage of industry events, making it an unrivalled tool in the ‘path to purchase’. www.tradetrucks.com.au

DEMATIC

1419

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centres, manufacturing facilities and service centres located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. www.dematic.com/en-au/

www.datanet.com.au

DIRECT MAIL CORPORATION

3006

At Direct Mail Corporation/3PL Melbourne, the team lives and breathes 3PL logistics, scan pick and pack, letters, parcels, labels and mailing lists, printed materials, eCommerce product inventory, couriers and postal services. In fact, they are experts in all elements of the successful execution of direct mail marketing campaigns and letterbox deliveries of your flyers and catalogues. They also excel at processing and shipping online customer orders from your eCommerce store while you focus on growing your business. www.directmail.com.au

94 | MHD AUGUST 2022

DIVERSECO

DRIVALINK

As one of Australia’s leading measurement and automation solutions providers, Diverseco pride themselves on the sheer scope of their problem-solving expertise and supply of industryleading technologies to Australian businesses. Heavily involved in the transport, logistics, and waste management industries, they’re an ideal partner for organisations looking to optimise their operations through innovative weighing and automation technologies.

DrivaLink has built an innovative system that brings together all elements of driver safety, truck safety and maintenance. This innovation has been achieved by combining driver experience and logistics management into a user-friendly set of solutions.

Its software combines over 30 years of hands on experience in the logistics and IT industry and delivers a solution set that provides real time information for everything from vehicle tracking, work diary and logs, driver safety (including fatigue), in-cab camera, 360-degree cameras, maintenance, weights and refrigeration.

2403

www.diverseco.com.au

1014

www.drivalink.com.au

MHD EXHIBITOR LISTINGS

DRIVERISK

1512

DriveRisk help fleets manage risk and upskill drivers to improve safety and reduce costs. Using leading edge machine vision and AI technologies, these enhanced video-based safety systems create driver profiles and develop targeted coaching programs to improve driving skills and prevent on road incidents and collisions.

DriveRisk are proven market leaders in driver science and the exclusive reseller of Lytx DriveCam in Australia, New Zealand and Africa, as well as their own DriveAlert + system. www.driverisk.com.au

E2OPEN

EFORKLIFT

E2open is creating a more connected, intelligent supply chain. Starting with sensing and responding to real-time demand, supply and delivery constraints, the platform brings together data from customers, distribution channels, suppliers, contract manufacturers and logistics partners. Data can be used in real time, with artificial intelligence and machine learning to drive smarter decisions. All complex information is delivered in a single view that encompasses demand, supply, logistics and global trade ecosystems.

eForklift is dedicated to supplying high-quality lithium-ion powered material handling solutions to clients across Australia and New Zealand.

They are the exclusive distributor of BYD and the master distributor of EP Equipment which allows them to provide highly customised and comprehensive solutions for businesses material handling needs across a wide range of industries.

The fleet consists of high-powered lithium-ion powered machines that are efficient, increase productivity and are completely emission free.

FEDERAL BATTERIES

FINDEX

1509

www.e2open.com

EONMETALL GROUP BHD

2200

Eonmetall is Malaysia’s leading designer, manufacturer and installer with extensive experience in metalwork, industrial machinery and equipment, flat steel products and steel storage systems. They focus on delivering the best racking systems based on individual needs, aiming to satisfy unique requirements. They live by the principles of meeting highest quality and best value standards and know the urgency of providing the right solutions to different business. www.eonmetall.com

2316

Federal Batteries has serviced automotive, commercial and industrial customers in the Australian battery market for over 30 years. Their team of technical and application experts, sourcing and products specialists ensures customers receive high-quality, fit-for-purpose solutions on time. To deliver on their promise, they utilise best practice charging systems and methodologies, a national network of service centres, and highly trained staff. www.federalbatteries.com.au

3016

www.eforklift.com.au

1602

As the fifth largest accounting firm in Australia, Findex works with large and middle market enterprise to deliver integrated advisory and consulting solutions that help organisations face their business challenges and seize market opportunities. Through more than 100 offices across Australasia, Findex combines local and regional talent with the global reach of the Crowe network – the eighth largest accounting network in the world – to tailor solutions and solve problems that enrich the future. www.findex.com.au

MHD AUGUST 2022 | 95

FISCHER PLASTIC PRODUCTS

1213

Fischer Plastic Products is a proudly 100 per cent family-owned Australian company. For over 50 years, Fischer Plastics has been producing the highest quality plastic products for the materials handling, industrial, warehousing and logistics industry amongst many other sectors, helping your company achieve its storage goals. www.fischerplastics.com.au

FULLY LOADED

2300

For more than 30 years Australasian Transport News (ATN) and its digital platform Fully Loaded have been the leading source of intelligence for owners and managers of medium to large trucking businesses. Fully Loaded delivers not only the best equipment news and reviews from Australia’s pre-eminent truck experts, but in-depth coverage of the latest industry news and issues – as well as insightful case studies of leading operators. www.fullyloaded.com.au

FLINDERS PORT HOLDINGS

2103

1420

www.flindersportholdings.com.au

Foton Mobility is an Australian owned distributor of new energy heavy vehicles. Foton Mobility sources the best overseas technology to lead the zero-emissions transport revolution in Australia. Foton Mobility works alongside leading hydrogen producers to demonstrate the effective use of hydrogen as a fuel of the future. Supporting their hydrogen vision, they also supply other zero emissions vehicles and technologies, starting with the iBlue battery electric logistics truck available mid-2022 for test drive and orders.

GAPRIE

GILBARCO AUSTRALIA

Gaprie Ltd is the industry leader in Australia and New Zealand for pallet racking safety netting solutions, and now a reusable pallet net vs. single-use stretch wrap. It developed the Elenet™ fixed and vertical safety nets in response to health and safety needs – the patented product is a made-to-measure alternative to traditional steel mesh pallet racking systems. P.C. Net®, is a robust and secure netting that replaces the need for single-use plastic shrink/stretch wrap to secure your product onto pallets.

Gilbarco Veeder-Root (GVR) is the global leader of turnkey fuel solutions for retail, commercial, fleet and industrial applications for over 150 years. GVR are a true partner committed to delivering technology that performs in the real world, technology that truly understands what customers want. Among GVR’s advantages are national service and installation coverage. GVR designs, manufactures, installs, commissions and services fuel systems throughout Australia and New Zealand.

Flinders Port Holdings (FPH) is the leading privately-owned port operator in South Australia. They are licenced to operate Port Adelaide and six regional ports across South Australia (Port Lincoln, Port Pirie, Thevenard, Port Giles, Wallaroo and Klein Point). FPH has since grown to offer a wide range of port-handling and logistics services, ranging from offshore pilotage and marine control services, as well as onshore stevedoring and end-to-end supply chain logistics services.

3208

www.gaprie.com

96 | MHD AUGUST 2022

FOTON MOBILITY DISTRIBUTION

www.fotonmobility.com.au

3107

www.gilbarco.com/au

MHD EXHIBITOR LISTINGS

GLOBAL TRAILER

2300

Global Trailer is the first business publication dedicated to the international trailer scene. The intelligent resource no industry executive in component and trailer manufacturing, fleet management and commercial road transport can afford to be without. It is their mission to promote, grow and inform the industry through the provision of the most relevant and current information, coupled with in-depth analyses from the sector’s most influential voices. www.globaltrailermag.com

GUARDIAN

1400

HANGCHA EQUIPMENT AUSTRALIA

2207

Telematics Solutions is a dedicated Australian distribution partner of Seeing Machines. They specialise in the implementation, training, and dedicated account management of the Seeing Machines - Guardian technology. For over 15 years they have sold, marketed, managed and supported telematics products and safety systems into the transport industry in Australasia. Customers around the country range from single truck operators to large enterprise customer accounts with fleets in excess of 250 trucks.

Hangcha is one of the leading material handling equipment manufacturers in China and globally.

It manufactures more than 250,000 units of forklift trucks annually in its state-of-the-art factory in Li-an, Zhejiang province. Constant R&D has grown and improved the range they offer, including lithium-ion and their all-terrain units, making them category leaders in the industry.

Hangcha – make handling easier!

HOLMWOOD HIGHGATE

HUBFLEET

Holmwood Highgate is a recognised world leader in the design and manufacture of bulk liquid mobile storage and transportation systems.

Their purpose-built manufacturing and service facilities are located in Brisbane and Melbourne, serving customers nationwide. Their diverse skill base across a broad spectrum of engineering, technical, manufacturing and sales activities enables Holmwood Highgate to design, manufacture and deliver a product that exceeds customers’ expectations and requirements.

Hubfleet is an NHVR approved Electronic Work Diary (EWD) that is rapidly gaining popularity in the heavy-vehicle industry. The Hubfleet App can be used to replace a paper work diary. Because it works to the nearest minute, drivers no longer have to round work and rest into 15-minute blocks. In the office, fleet managers can see in real-time where their drivers are and what they are doing and compliance reporting is automated, along with many other business processes.

www.hangchalift.com.au

www.telematicssolutions.com.au

HAULMAX TYRES

1523

Haulmax Tyres are Australian designed and engineered truck and bus tyres, delivering performance, longevity, and value to customers across Australia’s harshest trucking conditions. Haulmax Tyres is a core product range of ‘Australian Tyre Traders’, one of Australia’s largest tyre wholesaler and national 24/7 tyre assist service provider. They design to a strength and performance standard, above cost. In doing so they deliver performance, longevity and value to their customers, and a guaranteed minimum CPK return on investment.

3209

1320

www.hubfleet.com.au

www.holmwoodhighgate.com.au

www.haulmaxtyres.com.au

MHD AUGUST 2022 | 97

INFOCOMM SOFTWARE

1204

Infocomm is a leading Australian provider of transport, warehouse and supply chain ERP management software servicing clients in Australia and around the world. They provide intuitive and tailorable ERP solutions to empower your uniqueness to be a leader in your industry. www.infocomm.com.au

INSIGNIA

3203

1517

KAB Seating is the Australian operating division of the American owned Commercial Vehicle Group (CVG). KAB Seating products are fitted as original equipment by many major vehicle manufacturers worldwide, including Kenworth, Caterpillar, Komatsu, Volvo, JCB, Kubota and more. KAB Seating’s vehicle seating product range incorporates seating for a variety of industries, with a wide range of seating options, providing optimum comfort, ergonomic support and total customisation. www.kabseating.com

1007

insignia has been providing specialist identification, traceability and labelling solutions to Australian manufacturers for over 50 years.

Whether you are looking for high-performance versatile laser, thermal and continuous inkjet for high-impact date coding, batch numbering and product identification; globally recognised barcoding for product traceability and supply chain visibility; or product labelling to bring your brand to life, trust the experts in the industry for all your marking and coding needs.

Integral Insurance Services can assist with obtaining competitively priced insurance that is specific to customer’s needs or risk profile.

With access to over 200 insurers/ agencies, Integral are able to provide an array of insurance solutions from corporate entities, businesses, industrial organisations through to individuals as well. Integral have helped businesses in industries such as transportation and logistics, manufacturing and more. Integral specifically tailor products and services to meet your needs.

KOBOT SYSTEMS

KYNECTION

Collapsible and foldable stillages designed by Kobot Systems are safe, robust, flexible and NATA certified.

These stillages are designed to suit Australian conditions. Kobot Systems can customise designs to suit your quantity needs and are highly competitive.

Kynection provides transport companies a central point that can manage operational productivity, CoR/NHVAS compliance, and ISO triple certification. Have one system for growth, compliance, knowledge, team, and assets within your business. The team at Kynection are passionate about creating innovative transport and workplace mobility solutions with a team of technology consultants and developers, who have been responsible for many breakthroughs in the transport and workforce mobility markets since 2006.

www.insignia.com.au

KAB SEATING

INTEGRAL INSURANCE SERVICES

3005 www.kobot.com.au

www.integralins.com.au

1212

www.kynection.com.au

98 | MHD AUGUST 2022

MHD EXHIBITOR LISTINGS

LAVENDER PANELS

1519

Lavender Panels supply lightweight and custom body panels to the transport and recreational industries, as well as the German range of Lamilux fibre glass skins. www.lavender-ce.com

LINKT

LEOPARD SYSTEMS

No matter how big a fleet, Linkt can help manage customer’s tolling account needs with their team of dedicated account managers. Linkt can help with advanced billing and invoicing, insights into fleet and trip management for all reporting needs, online account service to optimise account and toll management, and quarterly personalised industry, account, and road safety newsletters so businesses stays informed, and more. They’re the easy way to manage toll travel.

A continual and respected innovator, Leopard Systems apply industry expertise to produce practical digital mobility solutions for a wide range of industries. From configurable mobility applications and device procurement to specialist fleet monitoring and technical support services – Leopard Systems’ endto-end solutions enable postal operators, supply chain, retail, and transport and logistics organisations to elevate their growth, productivity, and profitability.

LOSCAM AUSTRALIA

M2M ONE

Loscam is a trusted name for providing pooling and returnable packaging solutions for use in supply chains. Operating in 12 regions throughout Asia Pacific, Loscam delivers high-quality, innovative, environmentally sustainable solutions and fit-for-purpose systems. Constantly reviewing evolving customer and market needs, Loscam helps manage the storage, handling and movement of raw materials, finished goods and fresh produce through the supply chain in many applications.

M2M One is one of Australia’s leading suppliers of SIM cards, data plans and custom networking for wireless devices – providing real time usage information, analytics and flexible pricing with no contracts or commitments. Powering over 250,000 dedicated M2M devices on Australia’s largest mobile network utilizing full 3G, 4G/LTE, Cat M1 and soon to launch NB-IoT coverage nationwide. M2M One has years of experience helping to manage M2M and IoT devices, SIMs and data plans.

1112

www.linkt.com.au

LOADSMART WEIGHING SYSTEMS

1315

Integrated Vehicle Solutions is an Australian based company.

LoadSMART Onboard Weighing Systems is a premium truck weighing system with solutions for many truck and trailer applications. ViewSMART Camera Systems is a high quality multi-camera system for trucks and trailers and is able to be integrated with the LoadSMART system. With suppliers from all over the world, they can setup and supply anything from small basic controllers to large safety systems and engine control. www.integratedvs.com.au

2408

www.loscam.com

1412

www.leopardsystems.com.au

1006

m2mone.com.au

MHD AUGUST 2022 | 99

MACHSHIP

3103

A cloud-based Freight Management System (FMS), MachShip serves e-Commerce, wholesale, 3PL and 4PL businesses. Integrated with over 130 Australian carriers, MachShip consolidates and simplifies the task of managing, sending, tracking and reporting on the freight movements experienced by Australian domestic shippers, removing the need to transact using multiple carrier portals. Machship uses advanced algorithms for carrier and service selection as well as advanced shipment tracking and reporting technology.

MCLARDY MCSHANE

MCNAUGHTANS

McLardy McShane offer one of the fastest growing, award-winning broking networks and some of the most knowledgeable and experienced hands in the business.

With over $150million in premium and more than 150 staff across 15 branches, they will work to develop a strong relationship and detailed understanding of businesses.

McLardy McShane keep businesses informed on changes to legislation, set a clear annual servicing program and provide exceptional claims management service.

McNaughtans is a diversified Australian company specialising in the manufacture and distribution of bus accessories, truck components, trailer equipment high-quality fibre-reinforced plastic flatsheets and gas stays/struts for automotive, marine, industrial and medical sectors. They take pride in being one of the largest established national suppliers of aftermarket components. McNaughtans offers quality product at highly competitive prices, combined with excellent staff and a track record for customer satisfaction.

1518

www.mclardymcshane.com.au

www.machship.com

MERIT MANUFACTURING

www.mcnaughtans.com.au

MHD SUPPLY CHAIN SOLUTIONS

MICHELIN AUSTRALIA

MHD Supply Chain Solutions is Australia’s leading logistics and supply chain management title. The printed magazine and bi-weekly e-newsletter is a vital resource tool for all people working in logistics, warehousing and supply chain. MHD Supply Chain Solutions provides an in depth look at trends and developments across the entire supply chain, as well as the latest technology, equipment and services that logistics professionals rely upon.

Offering everyone a better way forward is the backbone of Michelin’s purpose. Their commitment to their customers is for more sustainable mobility which is an integral part of their historic business of designing, producing and marketing tyres.

Discover what Michelin has to offer your business in the long haul and logistic industry. Immerse yourself in their Discovery Lab and learn about their latest technologies and innovations. They will take you on a journey beyond tyres and into a world of sustainable and creative solutions in mobility.

1415

1000

www.meritcon.com.au

www.mhdsupplychain.com.au

As the sole Australian and New Zealand distributor of the USA made DJ Products line, Merit Manufacturing is focused on suppling high-quality hand operated electric tug solutions for industries including transport and distribution, trailer manufacturing, industrial, medical, residential, commercial, building and construction and manufacturing. If you have heavy products that need moving, they have solutions!

1511

2011

www.michelin.com.au

100 | MHD AUGUST 2022

MHD EXHIBITOR LISTINGS

MICROLISE APAC

1306

Microlise designs and manufactures integrated transport and logistics solutions to reduce costs, improve safety, efficiency and compliance, and strengthen driver and customer engagement. Its fleet tracking, route planning, proof of delivery and driver safety and performance improvement solutions support local and global customers including Arytza, Coles, Foodstuffs, Gilmours, Metcash, JCB, MAN, Eddie Stobart, and Carlsberg. Microlise solutions currently support over 88 per cent of UK grocery retailers by market share.

MOBICON SYSTEMS

MTDATA

Designing and manufacturing mini-straddle carriers is what Mobicon Systems do best. They have spent many years developing the very best in container handling machinery, providing their clients with a safer, more efficient, and cost-effective mini-straddle carrier.

Mobicon Systems’ commitment to quality means that their products are designed for performance and longevity, reducing operational costs, and increasing safety, productivity, and profitability.

MTData, a subsidiary of Telstra, revolutionises businesses with innovative vehicle telematics and connected fleet management technology. They are leading the path to an exciting future of IoT. For almost 20 years, MTData has been helping businesses in the transport and logistics industry to improve operational efficiency, reduce costs and meet safety compliance requirements.

MUSCAT TRAILERS

NATIONAL HEAVY VEHICLE REGULATOR

3303

1406

www.mtdata.com.au

www.mobiconsystems.com

www.microlise.com/au

MULTI-MOVER

1316

Trailer movers, tow tractors and electric power tugs from Multi-Mover enable you to easily move and accurately move trailers, carts and trolleys over a level surface. Because of its special tyres and robust engine, the Multi-Mover electric power tug or dolly may be deployed on both hard and soft surfaces. It can pull an aeroplane from a hangar, park a horse trailer, move luggage trolleys and put containers on their place in a factory store. You’ll never need to push or pull a trailer yourself anymore. www.multi-mover.eu

3018

Muscat Trailers will design your trailer to do the job properly, even if that means coming up with a brandnew design. Every trailer they build has its own story, and no two trailers are the same. They will design your trailer with the latest state-of-theart technology so that they can create a solution to exceed your expectations. Muscat Trailers focuses on the highest level of safety and customer service. Superior quality, toughness and durability as it is at the heart of every trailer they build. www.muscattrailers.com.au

1109

The National Heavy Vehicle Regulator (NHVR) is Australia’s independent regulator for all vehicles over 4.5 tonnes gross vehicle mass. They work collaboratively with all states and territories, industry, partner agencies and local governments to drive sustainable improvements to safety, productivity and efficiency across the Australian heavy vehicle road transport sector. The NHVR administers the Heavy Vehicle National Law, and delivers a range of services to reduce duplication and inconsistencies in laws. www.nhvr.gov.au

MHD AUGUST 2022 | 101

NETSTAR

1017

Netstar is a trusted brand with over 20 years of experience specialising in GPS telematics. They provide advanced vehicle and fleet tracking, innovative fleet management solutions for all-sized business and commercial fleets, insurance telematics solutions and vehicle camera solutions. No IoT solution is out of reach. www.netstaraustralia.com.au

OFLOAD

1322

Ofload is a digital freight platform, connecting shippers and carriers into centralised supply chain ecosystems, with a focus on increasing shipment visibility and removing inefficiencies.

Ofload works with hundreds of customers who move freight across Australia, and each day they are getting closer to their vision of removing waste in transport. www.ofload.com.au

NEXPORT

NILFISK

1311

2317

www.nexport.com.au

www.nilfisk.com.au

Nexport offer end-to-end zero emission transport, energy and technology solutions through an integrated ecosystem to connect people and goods. An Australianowned company, its ‘clean-tech’ technologies in a range of transport solutions promote a cleaner and greener environment and assures a sustainable deployment. For governments and enterprises that want to reduce carbon emissions and increase value and profit, Nexport helps to combine assets, infrastructure and applications to achieve zero emissions transport.

Nilfisk floorcare and industrial vacuum cleaners provide fast and effective cleaning from the dusty, dirty conditions caused by deliveries, forklifts and foot traffic in busy warehouses, distribution and logistics centres of all sizes, while Nilfisk pressure washers efficiently clean transport vehicles.

Their products are designed to keep your staff safe from slip and fall or explosive dust risks, improve staff productivity and your overall operational efficiency, protect your products from damage and make a great impression on visitors.

OWNER DRIVER

PACIFIC TELEMATICS

Owner Driver is one of Australia’s largest-circulating monthly trucking magazines. Only Owner Driver delivers the depth and breadth of news, information and business tools owner-drivers and small fleet operators want and need, in print and online. Through its website, e-newsletter and burgeoning social media presence, Owner Driver is a number-one source of industry news and information for owner-drivers and small fleet operators.

Pacific Telematics is a wholly owned Australian company. Their products are designed in Australia to suit the needs of the Australian transport industry. Protecting your assets, protecting your drivers, reducing running costs, improving efficiency and mitigating non-compliance are just some of the benefits to your business. Pacific Telematics is distributed exclusively through Air Brake Corporation who has unsurpassed experience of more than 30 years within the industry.

2300

www.ownerdriver.com.au

1113

www.pacifictelematics.com.au

102 | MHD AUGUST 2022

MHD EXHIBITOR LISTINGS

PATHTECH – DRUG DETECTION

3304

Pathtech is an Australian owned company with more than 35 years’ experience in supplying workplaces, government departments, scientific and forensic communities with high quality products, including drug and alcohol testing devices. They provide cutting-edge solutions tailored to help meet customer’s needs. The Pathtech drug detection product ranges are designed and manufactured in strict compliance with the highest clinical standards. By focusing on customer service and their strong global manufacturing relationships – this makes Pathtech the trusted choice.

PEACOCK BROS

PORT OF NEWCASTLE

Providing supply chain solutions built on innovation, expertise and efficiency since 1888, Peacock Bros have been a market leader for over 130 years. They are at the forefront of innovation and take a collaborative, team-based approach to deliver solutions for a range of industries throughout Australia and New Zealand. Peacock Bros use cutting edge technology solutions and responsive after sales service to drive growth and efficiency for their customers.

Port of Newcastle is Australia’s deepwater global gateway, the largest on the nation’s East Coast.

With trade worth about $26 billion to the national economy each year, Port of Newcastle enables Australian businesses to successfully compete in international markets. The port currently handles 4,400 ship movements and 164 million tonnes of cargo annually. With a shipping channel operating at 50 per cent of its capacity, it is positioned to further underpin the future prosperity of the Hunter, NSW and Australia.

3007

www.peacocks.com.au

2005

www.portofnewcastle.com.au

www.pathtech.com.au

®

POWERTORQUE

2300

Renowned for its extensive feature articles and bold editorial, Power Torque is uniquely positioned in the truck industry as a bold and brave voice showcasing the latest technology and raising issues that are important for drivers, owner operators, fleets and the industry as a whole. Boasting multiple leading edge communication platforms including print and digital magazine, social media and enews networks, this magazine, and its platforms, have an unparalleled reach into one of Australia’s most important industries. www.powertorque.com.au

PRECISION AUTOMOTIVE EQUIPMENT

PRIME MOVER

Precision Automotive Equipment are your workshop equipment specialists. Established in 1996, they have a longstanding history in the Australian automotive repair industry as a specialist in the supply, distribution, and service of a full range of premium automotive workshop equipment. With a focus on providing premium products and high-level after-sales support, you can be guaranteed they are committed to ensuring your equipment purchase is supported for years of reliable service.

As Australia’s premier truck publication, Prime Mover magazine is the ideal medium for all in the commercial road transport industry to promote their brand.

With a readership that comprises of fleet managers, owner drivers, management, workshop staff, suppliers and other key buyers and decision makers, Prime Mover magazine takes your message directly to the target audience, resulting in a greater awareness of your brand.

1506

www.precisionautomotive.com.au

2300

www.primemovermag.com.au

MHD AUGUST 2022 | 103

PROCON TELEMATICS

1320

Procon Telematics is an Australian owned and operated telematics provider. Their heavy vehicle commitment is highlighted by the broad range of integrated services, like an EWD, the latest AI on-board cameras, GPS tracking and reporting and client driven customisations to software and hardware. They focus on their working relationships, responding quickly to client requests and supplying ongoing, cost-free software training and advice.

PROTECTION EXPERTS AUSTRALIA

PTV GROUP

Pro-Ex supplies products to protect your goods against oxygen, moisture and transit damage. They supply webbing, strapping, removalist blankets and felt rolls as well as a range of container and packaging desiccants and oxygen absorbers.

They strive to continually meet the changing needs of their customers.

The PTV Group provides software solutions and consulting services to empower mobility and transport for a cleaner and smarter future.

Customers in over 120 countries rely on PTV solutions – its bestin-class software for intelligent traffic management and transport optimisation enables decision-makers in politics, cities, organisations, industries, and logistics save time and money, make roads safer, and protect the environment.

1521

www.pro-ex.com.au

www.proconmrm.com.au

1500

www.ptvgroup.com

QINGDAO AQUILA TYRE INDUSTRIAL LIMITED CHINA

1323

Qingdao Aquila Tyre Industrial Limited supplies their partners with quality tyres, as well as advanced technical support, marketing strategies and all-round solutions for tyre applications. Relying on their strong technical resources, extensive experience and on-the-ground data in multiple markets over a long period of time, they focus on innovative design and big data in product R&D. www.aquilatire.com

RECODE SOLUTIONS

RETAILQUIP

Recode is a technology-led consulting firm that has a softwarefirst approach embedded in its consulting services. The firm specialises in hyper automation, data and analytics, and digital transformation – with its cuttingedge AI-based platform KamerAI. KamerAI is an AI-based industrial automation and analytics platform that allows enterprises to leverage computer vision for different and productive uses.

Retailquip provides material handling equipment designed to simplify your supply chain. They offer and provide solutions for all types of supply chains, including retail, dairy, beverage, logistics, lean manufacturing and more. Together with their partner K Hartwall in Finland, they are the largest manufacturer of returnable load carrying equipment to the retail, transport and logistics industries.

2407

www.recodesolutions.com

104 | MHD AUGUST 2022

2216

www.retailquip.com

MHD EXHIBITOR LISTINGS

SADLEIRS LOGISTICS

2218

Established in 1829, Sadleirs is a diverse and historic industry leader specialising in logistics, global freight and packaging. They have expanded their infrastructure and services to become one of Australia’s most trusted brands, connected to the main interstate rail lines, with rail consignments travelling directly between state-of-the-art depots in Perth, Melbourne and Sydney.

Sadleirs is also one of Australia’s most respected freight forwarders – a team of experts ensures virtually any product will be delivered safely and on time to a desired location. www.sadleirs.com.au

SCLAA

1118

The Supply Chain and Logistics Association of Australia (SCLAA) is Australia’s largest association for Supply Chain and Logistics professionals and practitioners. They are a member based organisation and at their very core is the mission to serve and advance the interests of Supply Chain and Logistics professionals and practitioners (SCL) in Australia. They do this through the development of the profession and practice of SCL, collaboration with industry stakeholders and promotion and recognition of world’s best practice.

SCANRECO

SCHMALZ AUSTRALIA

Scanreco have been developing and supplying professional radio remote control systems to all parts of the world since 1984. They continuously develop new products and systems that are at the leading edge of industry. Their understanding of machines, work environments, and not least, the human behind the wheel, has resulted in over half a million carefully engineered Scanreco systems. Their rugged and reliable transmitters and receivers are seen on construction sites, in forests and mines and on crop fields across the world.

Schmalz is the market leader in vacuum automation and ergonomic handling systems. The business is in more than 80 countries and in all important markets. The familyowned company has around 1,500 employees at its headquarters in Germany and its 19 subsidiaries worldwide. Schmalz offers vacuum components and gripping systems for automation, vacuum lifting devices and crane systems for manual work processes, and vacuum clamping technology for processing wood and metal.

SOUTHLINK INDUSTRIAL

STATE TRANSPORT AND WAREHOUSING

Southlink Industrial Estate is a brand new 175-acre, master planned industrial hub located off the Bruce Highway providing unrivalled access to Mackay’s metropolitan areas and the Bowen Basin. Sites of this scale and in this location are few and far between. Perfect for your new national, state or metro distribution centre or warehouse.

State Transport is a family owned and operated business, providing 3PL warehousing, local taxi trucks, couriers, and interstate deliveries.

With over 200 vehicles, their fleet ranges from one-tonne vans and trays to semis, B Doubles, and mezzanine floors. They offer direct/ VIP services at a standard rate, specialising in timeslot and time sensitive freight, and their fleet operates 24/7 with a direct line of communication available to all customers.

1218

1522

www.schmalz.com/en-au

www.scanreco.com

1416

www.southlinkmackay.com.au

2321

www.statetransport.com.au

www.sclaa.com.au

MHD AUGUST 2022 | 105

STEP GLOBAL

1203

For over 20 years, Step Global has been supporting customers by providing engineering know-how on development of asset and fleet tracking systems based on GPS/ GNSS, RFID, IoT solutions, NFC, mobile video, audio, personal safety, and wireless communications technologies. Whether it be application knowledge and systems design, to off-the-shelf products or a full turn-key design of bespoke systems (hardware and software), their focus has been to both create or integrate to meet their customers’ needs. www.stepglobal.com

TELETRAC NAVMAN

1503

Teletrac Navman is a global, market leading software-as-a-service (SaaS) provider leveraging AI and machine learning to drive next generation mobile asset and fleet management.

Powered by AI to turn real-time data into decisions, Teletrac Navman’s specialised solutions deliver businesses with simplified, smart, predictive, and actionable insights to help enhance productivity and profitability. Its fleet and asset management technology uncovers and simplifies information that would otherwise go unseen. www.teletracnavman.com.au

106 | MHD AUGUST 2022

STONKAM.

TELE RADIO AUSTRALIA

Established in 2003, STONKAM CO., LTD. is a national hightech enterprise with 19 years of experience in independent researching, developing, manufacturing and selling of in-vehicle monitoring products and advanced driving assistance products. Committed to providing smart, innovative and high-quality in-vehicle monitoring products, STONKAM has over 500 employees, including over 110 R&D engineers.

The company tailors for customers’ needs and provides customised OEM & ODM technical service.

For over 60 years, Tele Radio has been improving efficiency, productivity and safety by assisting its customers take control of their equipment. Tele Radio is committed to being at the forefront of innovation, tailoring solutions that provide greater control in client applications and improve efficiencies. Its technology is incredibility adaptable and has been designed for harsh conditions.

Tele Radio work with all industries and can design and engineer customised solutions.

THE DEPARTMENT OF INFRASTRUCTURE, TRANSPORT, REGIONAL DEVELOPMENT, COMMUNICATIONS AND THE ARTS

TMX

2507

1514

www.tele-radio.com/au

www.stonkam.com

1313

The department assists the Australian Government to manage its significant investment in transport infrastructure, including the delivery of major projects and freight network enhancements like Inland Rail and Western Sydney Airport. It supports and enhances transport systems, leading on long-term planning and managing networks that service Australia’s growing freight task. www.infrastructure.gov.au

1003

TMX is Asia-Pacific’s leading business transformation consultancy. While others plan for the future, they invent it – creating the digital and supply chain solutions of tomorrow to make you go further, faster. TMX’s specialist team brings deep industry experience to optimise the entire value chain, from top-of-the-funnel demand generation right through to final fulfilment. TMX boasts more than 200 experts in supply chain, property, project management and ecommerce in more than seven countries across the Asia-Pacific region. www.tmx.global

MHD EXHIBITOR LISTINGS

TOOOAIR

1004

ToooAir is a specialist PushTo-Talk over Cellular (PTToC) communication company offering two-way radio voice communication Australia wide. ToooAir has established itself as the go to specialist in Australia, with a full range of mobile and handheld hardware and software platforms not matched by any other entrant in this new disruptive technology. From SMEs to large national fleets, ToooAir is providing solutions that have not been possible via traditional twoway VHF and UHF systems. www.toooair.com.au

TOOWOOMBA ENTERPRISE HUB

TRAILER MAGAZINE

Toowoomba is the economic and commercial hub of the Darling Downs and is the trade gateway of the region.

It houses one of the most significant transport, logistics and business hubs to be seen in Australia. It is well connected for business bringing air, road and rail connectivity together in one strategic location ideal for proactive businesses and forwardthinking investors. Toowoomba’s connectivity is the envy of regional hubs across Australia, and the intermodal opportunity is highly sought-after by efficient companies with key supply chain links.

Trailer Magazine is Australasia’s leading trailer industry resource dedicated to all things trailers, truck bodies and ancillary equipment.

Each edition reaches a diverse readership of more than 10,500 readers from every segment of the transport sector. Trailer builders, component suppliers and service providers use Trailer Magazine as a marketing tool, showcasing everything from equipment case studies to manufacturing news, innovative high productivity trailer and builds and more.

TRANSVIRTUAL

TRIO MOBIL

TransVirtual is a modern, fullyfeatured transport management system, creating the links between every customer, agent, sender, receiver, depot, driver, administrator, and manager to access the information you need. TransVirtual enables live tracking, ETA and cost transparency, and integrates with all leading national carriers including DHL, Mainfreight, Border Express, Aramex and more. For delivering tens of thousands of parcels a week or just starting out, TransVirtual helps put time back into your day.

Trio Mobil is a hyper-growth technology company providing AI based IoT solutions to improve safety and efficiency in industrial operations. Trio Mobil is the pioneer of The Industrial Operations Cloud.

It helps well-known global brands throughout the world automate and digitalize industrial plants and equipment, apply safety precautions and ensure operational standards.

Trio Mobil provides the advantage of managing multi-country IoT projects under a single contract thanks to its global presence.

1018

www.tsbe.com.au

TRANSPORT CERTIFICATION AUSTRALIA

1300

Transport Certification Australia (TCA) is a national organisation that provides assurance services relating to transport technologies and data to enable improved public purpose outcomes from road transport. Their services include improved road safety, transport efficiency, freight productivity, asset management and sustainability. TCA administers the National Telematics Framework and provide assurance services that underpin telematics applications, information and data services. www.tca.gov.au

1103

www.transvirtual.com

2300

www.trailermag.com.au

1309

www.triomobil.com

MHD AUGUST 2022 | 107

TRITECH LUBRICANTS

2421

TriTech Lubricants was built on a foundation of operating primarily as a lubricant toll blending, packaging and logistics company, backed by a high level of service and technical support. Their products are blended using OEM approved formulations and developed to meet or exceed industry specifications, complying with SAE, API, ACEA and ISO guidelines. TriTech Lubricants is committed to technical and quality excellence, ensuring their products are rigorously tested to perform under demanding conditions. www.tritechlubricants.com

TRUCKIT DIESEL EQUIPMENT FINANCE

1013

TruckIt Diesel Equipment Finance is a specialist broking business that can assist with all aspects of truck, plant and equipment finance. They deliver financial solutions for their valued customers. They understand how tiresome and overwhelming it can be to find the most competitive finance solution that best suits your needs. Their focus is to provide the best customer outcomes by doing the financial legwork for you to provide you with an easy and transparent solution. Their lender panel consists of over 35 lenders. Truckit – they work for you, not the bank.

TRUCKWORLD

1012

TruckWorld, founded in 2005, is a fortnightly publication distributed to refuelling stations, truck stops, and other locations across Australia.

People looking for trailers, buses, heavy equipment, light commercial vans and utes and agricultural equipment including tractors will find them at TruckWorld. www.truckworld.com.au

www.truckitfinance.com.au

ULTIMATE LED

1009

Ultimate LED have over 30 years’ experience in the transport and motor vehicle industry, and recognised the advantages of LED for the environment, efficiency and value. They understand what customer service is and the importance of quality and durable parts. Their sales team can visit your site with their portable display, to assist you with your individual requirements. www.ultimateledlights.com.au

VWORK

3207

vWork is a cloud-based job scheduling and dispatch software for businesses that transport goods around the country, making dispatchers and drivers more efficient and improving service reliability. Dispatchers allocate tasks more efficiently, drivers know where and when each job is scheduled in an easy-to-use iOS or Android app, and customers are kept informed through reminders and alerts.

Improve job scheduling decisions, truck utilisation and reduce driver down time using vWork software. www.vworkapp.com

WEBFLEET

1500

Global GPS are specialist providers of end-to-end fleet management solutions and are in sync with the needs of clients in the fleet management field. Their GPS hardware and software platform is powered by WEBFLEET, which delivers high quality from the start.

They are one of the largest global providers of telematic solutions – The Global GPS team helps customers looking for a solution that will enhance communication amongst office team and fleet and help identify new ways to manage the workflow and job information.

www.globalgpstracking.com.au

108 | MHD AUGUST 2022

MHD EXHIBITOR LISTINGS

WIM TECHNOLOGIES

WRM

X-PAK GLOBAL

WIM Technologies is the official Australian distributor of Weigh In Motion (WIM) weighbridge systems developed by global leaders Intercomp. Utilising Intercomp’s exclusive RFX® wireless weighing technology, their portable or permanent weighbridges provide highly accurate readings.

Available for lease or purchase, WIM weighbridges help boost productivity and ensure load limit compliance.

WRM makes workplace rehabilitation work – for employees, employers and insurers alike. They’re a talented team of injury management specialists who focus on getting the employee back to work after an injury. Individually tailored return to work programs integrate employees back into the workplace in a safe and timely manner. With over 20 years’ experience, using the WRM approach employees recover better, employers know where they stand, and claims get resolved more efficiently.

X-Pak Global is the Australian leader in cargo securing systems, specialising in load restraint and moisture prevention solutions for export businesses. Its dunnage bags, container desiccants, strapping and lashing systems ensure product sent in containers arrives at its destination in good condition. From securing awkward or heavy items onto pallets through to securing machinery or palletised loads inside containers for export or rail freight, it has your every load security requirement covered.

2406

www.wimtech.com.au

1020

www.wrmwater.com.au

3106

www.xpak.com.au

PROUD PARTNER

YARNO

1019

Yarno is microlearning software made for supply chain and logistics workers who don’t sit behind a desk.

The platform uses gamification and cognitive science to embed critical information (like safety and processes) and to help uncover potential knowledge gaps in your workforce. Completed in just two minutes per day, Yarno’s daily quiz is fun and engaging. www.yarno.com.au

SUPPORTING SPONSORS

CON FER EN CE SPON SOR S

ASSOCI ATI ON PA R TN ER S

MHD AUGUST 2022 | 109

MERCURY AWARDS FINALISTS AWARD CATEGORY Supply Chain Innovator of the Year - sponsored by NHVR

COMPANY Leopard Systems

Cohesio Group

Omni Group

Visa Global Logistics

Gaprie Ltd

AgUnity Pty Ltd

XAct Solutions

Wiise Software

Complexica

AWARD CATEGORY

PROJECT/PERSON

COMPANY

Best Technology Application -

Leopard Cube

Leopard Systems

sponsored by SEW-EURODRIVE

Fleet In-cab Tablet Technology

Visa Global Logistics

CarryStar fully automated order fulfilment system

Swisslog Australia

Manhattan ACTIVE Warehouse Management software solution

Manhattan Associates

Control Tower

Schneider Electric

Yarno

Yarno

PTV RouteOptimiser

PTV Group

Virtual Reality (VR) safety training platform

LINX Cargo Care Group

Autonomous Mobile Robots

Cohesio Group

Polaris

TMX Global

Dematic Multishuttle + Active Chilling

Kilcoy Global Foods

In-Cabin Driver Support

Teletrac Navman

Fleet In-cab Tablet Technology

Visa Global Logistics

P.C.Nets®

Gaprie Ltd

Partnership with Supply Chain Sustainability School

ASCI

Energy Saving Audit & Solutions

SMC Corporation Australia New Zealand

Reducing CO2 & GHG emissions with DUKC

OMC International

RACQ Next Gen Vehicle Recovery Tow Truck

RACQ

Freight Transport Solution of the

Dynamic Under Keel Clearance System

OMC International

Year - sponsored by the Victorian

PTV RouteOptimiser

PTV Group

Fleet In-cab Tablet Technology

Visa Global Logistics

Direct Express – Australia

DB Schenker

International Direct to Store Program

IFC Global Logistics

SMART Distribution Centre

Schneider Electric

Autonomous Mobile Robots

Cohesio Group

Manhattan ACTIVE Warehouse Management software solution

Manhattan Associates

Storeganizer

Marketknowledge Pty Ltd

SMART Distribution Centre

Schneider Electric

Autonomous Mobile Robots

Cohesio Group

Manhattan ACTIVE Warehouse Management software solution

Manhattan Associates

Storeganizer

Marketknowledge Pty Ltd

Sustainability Initiative Award

Department of Transport

Best Storage Solution

Best Storage Solution

Contribution to Industry Award sponsored by SCLAA

110 | MHD AUGUST 2022

This is decided by SCLAA and will be announced on the night

Peaked your Interest?

Safety Storage Efficiency Enhance the Safety, Capacity and Efficiency of your Storage Facility Combilift’s range of electric forklifts combine powerful • Safer Product Handling performance, emission free operation and a host of up to the • Optimise Production Space minute technologies to offer the most efficient way to handle • Improve Storage Capacity long loads up to 12 tonne.

• Increase Productivity & Output Contact us to find out how Combilift can help you unlock every • Enhance Profits inch of your storage space and enhance the performance and • Improve Sustainability safety of your operations.

combilift.com

MHD Back Cover Ad Chris Electric rev 1.6.indd 1

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