Logistics & Materials Handling - Jun 2018

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The logistics behind Formula 1

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28

Celebrating success

In an industry as fast-paced and demanding as logistics, there is rarely an opportunity to take a step back and celebrate the successes that are achieved every day. For many, doing the job well is a measure of success and to say that the industry, as a whole, is humble about its contribution to the economic success of this country, would be an understatement.

Industry events like MEGATRANS2018 and the Mercury Awards present a rare opportunity to celebrate the great work, collaboration and innovation that is taking place across the logistics and supply chain industry. This year the Mercury Awards judging panel were overwhelmed with the quality of entries and had the difficult task of selecting the 2018 finalists and winners.

When we take the time to look at the industry and celebrate the successes that take place, it is evident that the work the logistics industry is doing underpins our economy and impacts directly on people, society and the environment.

Every sector within Australia’s economy relies on an efficient logistics operation, and a fundamental aspect of any business is having the right goods in the right place at the right time.

This is particularly evident in this month’s cover Proving profitable growth at the cutting story, where we go behind the scenes at ed Proving profitable growth at the cutFormula 1 and find out why itgrowth is a meticulously ting edProving profitable at the plannededProving logistics operation that growth really wins cutting profitable at the race (page 16). the cutting edProving profitable growth Stories like this edProving one show that the success of at the cutting profitable any large-scale event oredProving business operation growth at the cutting profitis down to theatexperienced of logistics able growth the cuttingteam edProving professionals working in the profitable growth at tirelessly the cutting edProvbackground and making sure that everything ing profitable growth at the cutting ed- is in its rightprofitable place.

Proving growth at the cutting Let’s take the time to celebrate success edProving profitable growth that at the cutmore often. ting edProving profitable growth at the

behindthecover

cutting edProving profitable growth at the cutting edProving profitable growth at the cutting edProving profitable growth at the cutting edProving profitMelanie Stark | Editor able growth at the cutting.

20 Contents COVER STORY 16 Setting the pace

36 Cream of the crop

Don Mackaness at SEQ Ice Cream discusses how How do you transport 20 cars, ten racing teams, a new approach to route optimisation enabled 20 drivers and 2,000 tons of freight across the business to gain more time with customers 130,000km over nine months? Logistics & as well as improve efficiency.

Tru-test of quality.

04 Bulletinboard 42 Data Capture & Materials Handling speaks to Thomas Nieszner, President and Global Head of Motorsport at DHL 38 Chain reaction Supply Chains to find out. brought manufacturers and 24 Factory MaterialsE-commerce hasSustainable 06 Mercury Awards supply chains. consumers closer than ever before. Malike Handling 2010 Mercury Awards Addy, Product Marketing Manager at Sage, FEATURES Spiral conveyor solves launched.

Forklifts &and Lifting 44sophisticated claims a more intuitive order heat problems. management approach is overhead needed. cranes Humbled and Exalted Six new

contents

20 MEGATRANS2018 wrap-up Carton dollies for simple – 2009 Mercury AwardHandling reports for Ferrocut.

Logistics & Materials the handling tasks. winners.

40 Reducing riskAirfreight and enhancing inaugural supply chain and logistics expo, systemdriver reduces safety MEGATRANS2018. Read about theDouble latest pallet dispenser. handling costs.

FleetSafe has developed a new solution to developments in the industry as well as what’s 14 Training Palletising robot. address road accidents Hybridcaused forklift. by driver fatigue in the store for the future of supply chain and Bell’s Transport benefits or distraction.

Clive Rogers, Managing Director logistics. from Skills for Growth at FleetSafe 49 tellsHandling Logistics & Materials Handling 32 Warehousing & Storage Hazardous program. how this new solution contributes to a world Goods 28 And the winner is...

Record picking with fewer accidents and zero fatalities.

The Mercury Awards celebrate theproductivity. very best in Gloves for handling 16 Information the logistics and supply chain sector. Here, we substances.

42 Finding your hazardous tribe Technology - Supply reveal the winners and report on aAutomated celebratory storage.

For Alanna Ball, Founder, Women in Safety, Hand-held eyewash.

Chains evening.

Storage success. making sure that people get home safely after Information driven. a day’s work is what motivates her. Here she 30 Factory of the future Industry 4.0 is claimed to be the next industrial revolution. Automation specialist Kang-Wei Ang at SEW-EURODRIVE says that businesses must adapt in order to remain competitive and meet the demands of the future.

34 Smart storage

After releasing a series of new intelligent racking products at MEGATRANS2018, John Harrison speaks with Logistics & Materials Handling about BHD’s plans and how these new products tie in with the concept of the smart factory.

talks through her career highlights and why it’s important for businesses to embrace pay equity, flexible working and women in leadership.

mercuryawards

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Regularvolorpero Run dolortie faccum dipsum 05 From the Editor 06 Industry News 13 Global News 14 Australian Logistics Council

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Industry News

Toll signs global union agreement Toll Group has underlined its strong commitment to ensuring safe and fair working standards for all its employees across its 1,200 sites in 50 countries, by signing a unique agreement with the International Transport Workers’ Federation (ITF) and its affiliated unions.

By signing the agreement, Toll has committed to abide by international labour standards. The ‘global charter of principles’ outlines guiding principles by which crucial decisions will be made around the working conditions for Toll workers focusing on health and safety standards, business strategies and initiatives, improvements in working conditions in developing countries and the development of projects that increase industry standards and safety.

The charter was launched at an event at the ITF’s newly-opened Singapore office, and was attended by ITF General Secretary Steve Cotton, ITF Head of Inland Transport Noel Coard, National Secretary of the Transport Workers’ Union (TWU) Tony Sheldon and Michael Byrne, Managing Director of Toll.

Michael Byrne said the company was delighted to be taking the lead on improving standards for transport and logistics workers.

“Our agreement with the ITF reflects Toll’s broader commitment to creating a strong and

viable logistics industry that fosters a safe and rewarding work environment for all. With this charter, Toll and the ITF are setting clear standards to our approach for safety, labour

relations and growth in our industry. I am proud that Toll is leading the way and I look forward to working cooperatively with the ITF to shape these future standards,” Michael said.

Michael Byrne said the company was delighted to be taking the lead on improving standards for transport and logistics workers.

Amazon has announced a new fulfilment centre in Moorebank, South West Sydney. Amazon will begin recruiting immediately for a range of roles including operations, support and technical specialists.

The new 43,000 square metre facility is located in the Goodman Centenary Distribution Centre in Moorebank and provides easy access to the M5 and M7 motorways. The lease of the centre was facilitated by CBRE’s Industrial & Logistics business.

“We are thrilled to be establishing our next fulfilment centre in Sydney and working with incredible people in the local community around Moorebank. Sydney represents another important development for our growth strategy in Australia, following a steady and progressive increase in customer demand,” said Robert Bruce, Operations Director, Amazon Australia.

6 | Logistics&MaterialsHandling June/July 2018

Image credit: shutterstock.com

Amazon announces a fulfilment centre in South West Sydney

Amazon has announced a new 43,000 square metre facility in South West Sydney.

“This new facility builds on the capabilities of our first centre in Dandenong South, allowing us to continue to fulfil our commitment to fast and reliable deliveries for Australian customers.”

The new Sydney fulfilment centre, along with

the existing building in Melbourne, will allow Amazon to handle current and future customer demand and speed up delivery to customers across the country, and is planned to start operations in the second half of 2018.

Proud sponsor of the

2018 Supply Chain Innovator of the Year Award

Industry News

Warren Truss appointed as ARTC Chair Former Deputy Prime Minister Warren Truss has today been appointed Chair of the Australian Rail Track Corporation (ARTC).

Acting Prime Minister and Minister for Infrastructure and Transport Michael McCormack said Mr Truss would bring experience and energy oversighting the Australian Government owned interstate rail network company.

“As a former Deputy Prime Minister and Minister for Infrastructure, Mr Truss was a driving force in the delivery of significant Australian Government infrastructure investments, including the early funding for Inland Rail,” Michael said.

“Mr Truss brings a wealth of experience to ARTC with knowledge of the complexity in Australia’s growing freight and passenger task, leadership in the delivery major infrastructure projects and a strong understanding of regional Australia."

Warren Truss will bring experience and energy to Australia's rail freight network.

Boom for Australian small businesses Business is booming for Australian small businesses selling overseas, with these exporters reporting almost 20 per cent

Reaching into international markets can benefit small businesses in Australiia.

8 | Logistics&MaterialsHandling June/July 2018

more turnover than their domestic-centric counterparts.

The findings, featured in Australia Post’s

‘Small Business Exporting’ insights paper, reveal that reaching into international markets can benefit small business with this group twice as likely to be planning for rapid expansion or to start a new business within the next 12 months.

But with just 27 per cent of all small businesses currently selling to overseas customers, including just 11 per cent sending parcels, the paper highlights the enormous opportunities to be found in traditional and emerging international markets.

Australia Post’s General Manager Segment Development & Marketing for Business and Government, Rebecca Burrows, said Australian small businesses should pay particular attention to Asian nations, where a growing middle class is embracing online shopping.

“It is estimated that there are more than 3.5 billion people across the globe who fit the middle class profile, and this number is expected to grow by 160 million every year until 2021. In China especially, these consumers are highly receptive to Australian goods – so it is worthwhile for Australia’s small businesses to seek a slice of this international pie,” said Rebecca.

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Industry News

Port of Brisbane study to improve rail links Queensland rail freight needs will soon be drawn into sharp focus with the Australian and Queensland Governments formally agreeing to canvass options on how to best serve one of the nation’s most important ports.

A $1.5 million study will look at the feasibility of options for improved rail freight connections to the Port of Brisbane from Acacia Ridge.

Deputy Prime Minister and Minister for Infrastructure and Transport Michael McCormack said freight connections with the Port of Brisbane were critical in supporting South East Queensland’s continued economic growth and development.

“Infrastructure Australia identified a dedicated rail freight line servicing the Port of Brisbane as a high priority initiative and this is one of the options which will be investigated as part of the study,” said Michael.

Queensland Minister for Transport and Main Roads Mark Bailey says in addition to the feasibility of improved rail freight connections to the Port, the study would also be looking at demand and existing infrastructure capacity.

“Last year the Queensland Government announced it would fully fund and deliver the Cross River Rail Project and work has already

started. Clearly, we need to understand what these projects will mean for the movement of rail freight,” said Mark.

Independent specialist advisers will be engaged to undertake the study which is expected to be completed in the next 12 months.

A new study will look at the feasibility of options for improved rail freight connections to the Port of Brisbane.

Artificial Intelligence to thrive in logistics In a joint report, DHL and IBM have evaluated the potential of Artificial Intelligence (AI) in logistics and exposed how it can be best applied to transform the industry, giving rise to a new class of intelligent logistics assets and operational paradigms.

The report outlines how supply chain leaders can take advantage of AI’s key benefits and opportunities now that performance, accessibility and costs are more favourable than ever before.

The collaborative report identifies implications and use cases of AI for the logistics industry, finding that AI has the potential to significantly augment human capabilities.

While AI is already ubiquitous in the consumer realm, as demonstrated by the rapid growth of voice assistant applications, the report finds that AI technologies are maturing at great pace, allowing for additional applications for the logistics industry. These 10 | Logistics&MaterialsHandling June/July 2018

A new report finds that AI technologies can help logistics providers enrich customer experiences.

can, for instance, help logistics providers enrich customer experiences through conversational

engagement and deliver parcels before the customer has even ordered them.

Industry News

ALC launches plan for improving safety in Australia The Australian Logistics Council (ALC) has released Improving Heavy Vehicle Safety the Australian Way – A Position Paper, setting out

a blueprint for enhancing heavy vehicle safety vehicle safety.

“As an industry leader, ALC is committed to

A new position paper has been released to improve vehicle safety and reduce road fatalities.

improving heavy vehicle safety and reducing road fatalities. Our Position Paper sets out a clear pathway to achieve these outcomes and suggests practical policy reforms that should be made,” Michael Kilgariff, ALC Managing Director said.

The Position Paper was tabled during ALC’s appearance before the NSW Parliamentary Joint Standing Committee on Road Safety (Staysafe Committee) which is conducting an inquiry into heavy vehicle safety and use of technology to improve road safety.

“ALC takes the unequivocal position that heavy vehicle operators should be required to comply with an agreed set of National Operating Standards in order to operate a heavy vehicle in Australia.

“This National Operating Standard would require a heavy vehicle operator to have both the financial capacity to operate a business as well as adopting a uniform safety management system.".

Aussie consumers want after-hours delivery A survey of Australian consumers who shop online has revealed a demand for better delivery services.

CouriersPlease (CP) carried out the survey which included online shoppers who had made at least three purchases online in the last six months. The results indicated that more than 50 per cent of participants wanted afterhours delivery.

Specifically, 60 per cent of respondents wanted weekend parcel delivery services and 52 per cent wanted after-hours delivery of their online shopping purchases.

An additional survey of online sellers found similar results. This survey found that 67 per cent would choose same-day delivery services and weekend parcel delivery services for their customers whenever possible.

The findings also indicate that both online retailers and shoppers would like to see more parcel collection and drop off points for customers to collect and return their online orders (39 per cent and 38 per cent respectively).

A recent survey found that 60 per cent of respondents want weekend parcel delivery.

logisticsmagazine.com.au | 11

Industry News

IPA calls for an independent freight body A new major report by Infrastructure Partnerships Australia (IPA) calls on the Federal Government to establish an independent, world-leading freight body called Freight Performance Australia to arrest the decline in Australia’s trade competitiveness.

“Australia’s freight network is the backbone of our competitiveness. It contributes $170bn

to our economy, yet we lack clarity on why we do freight badly compared to our international peers,” said Adrian Dwyer, Chief Executive, IPA. “Despite innovations in automation in recent years, over the last decade Australia has fallen from 23rd to 95th in the World Bank’s rankings for trade across borders. On these rankings, Australia is now trading behind Albania,

IPA has recommended the creation of a national freight body to monitor and develop Australia's freight industry.

Nicaragua, and Swaziland.

“This rapid fall in our trade competitiveness comes at the same time that Australia’s freight task is going to grow by 26 per cent over the next decade – we simply aren’t prepared for the task ahead.

“While we have an array of macro trade indicators, people would be stunned to know that we have no idea about the cost or time it takes to get goods to market or even the final destination for our goods. We have no data at all to measure how we drive costs down for businesses and consumers.

“In short, we can’t diagnose what we can’t see. That’s why our major recommendation is the creation of a single, statutory national body called Freight Performance Australia,” said Adrian.

The performance body would draw on lessons from Australia’s international peers and independently measure and publish detailed analysis of congestion on our roads, bottlenecks and the overall performance of our logistic and supply chain networks.

DP World Australia signs partnership extension with CMA CGM Group DP World Australia has announced the signing of a long-term partnership extension regarding service of CMA CGM Group vessels by DP World Australia at its terminals in Brisbane, Sydney, Melbourne and Fremantle.

DP World Australia’s CEO and Managing Director, Paul Scurrah, said the partnership extension provides both organisations with a strong platform for future growth in the Australian market.

“We are delighted to be selected by the CMA CGM Group as its major stevedoring provider in Australia. In an exceedingly competitive market, locally and globally, securing the partnership with CMA CGM Group reinforces our position within our industry as a leading and responsive trade enabler.”

“The new deal deepens an already very strong partnership, and as one of our key customers we look forward to establishing and growing our relationship with CMA CGM 12 | Logistics&MaterialsHandling June/July 2018

Group. The partnership gives both parties numerous opportunities to invest and further expand their services beyond our respective

existing operations and locations," Xavier Eiglier, incoming Managing Director, ANL said.

DP World Australia and CMA CGM Group have extended their partnership and will continue to work together.

Global News

Zipline launches fastest delivery drone in the world Zipline has unveiled the fastest commercial delivery drone on earth, to support its mission to bring life-saving medicine to the most difficult to reach places on the planet.

The improvements will decrease the amount of time between Zipline’s receipt of an order and launch of a fulfilment flight from ten minutes to one, increase the number of daily delivery flights that each Zipline distribution centre can make from 50 to 500, and expand the radius of each distribution centre to serve populations of up to ten million people.

Zipline launched the world’s first national drone delivery operation in Rwanda. The company was contracted by the Government of Rwanda to establish one distribution centre with 15 drones to deliver blood, plasma and platelets to 21 hospitals across the western half of the country. Since launching the service in Rwanda, Zipline has flown 300,000 km, delivering 7,000 units of blood over 4,000 flights, approximately a third of which have been in emergency life-saving situations.

Zipline’s new delivery vehicle is an autonomous fixed-wing style airplane. The plane is capable of flying at a top speed of 128 km/h, and a cruising speed of 101 km/h—21 km/h faster than the previous generation

of aircraft – with a round trip range of 160 kilometres carrying up to 1.75 kilos of cargo.

The new plane is capable of flying four times faster than the average quadcopter drone and can serve an area 200 times as large.

“Our first generation aircraft and logistics system allowed us to create the first and only drone delivery service in the world, which is helping to save lives in Rwanda every day,”

said Keller Rinaudo, CEO, Zipline.

“We’ve taken everything Zipline has learned making thousands of life-critical deliveries and flying hundreds of thousands of kilometres and redesigned our entire system and operation from top to bottom. The new aircraft and distribution centre system we’re unveiling today will help Zipline scale to meet the needs of countries around the world.”

Zipline launched the world’s first national drone delivery operation in Rwanda.

Virgin Hyperloop One and DP World unveil cargo-only shipping business DP World and Virgin Hyperloop One have introduced DP World Cargospeed, an international brand for hyperloop-enabled cargo systems.

DP World Cargospeed systems will deliver freight at the speed of flight and closer to the cost of trucking.

DP World, the largest investor in Virgin Hyperloop One, and the US-based company introduced their vision for the future of on-demand

freight transportation enabled by DP World Cargospeed at an event at the historic vessel Queen Elizabeth II. Traveling at top speeds of 1000 km/h DP World Cargospeed systems, enabled by Virgin Hyperloop One technology, will transport high-priority, timesensitive goods including fresh food, medical supplies, electronics, and more. It will expand freight transportation capacity by connecting with

existing modes of road, rail, port and air transport.

The Virgin Hyperloop One system underpinning DP World Cargospeed is unique in that it doesn’t need to be passenger-only or cargo-only. Rather, it is a mixed-use system that fully utilises system capacity and maximises economic and social benefits. Systems are 100% electric and can be powered by renewable energy, creating a more sustainable solution for cargo transport.

DP World Cargospeed systems will deliver freight at the speed of flight and closer to the cost of trucking.

logisticsmagazine.com.au | 13

ALC Column

INLAND RAIL: FACING FACTS ON OUR FREIGHT TASK Michael Kilgariff Managing Director Australian Logistics Council

T

he second President of the United States, John Adams, is generally credited with observing that “facts are stubborn things”. It is certainly a reflection that has credence in relation to the freight task that will face Australia in the decades immediately ahead.

And the starkest of those facts is that without significant policy reform matched by equally significant infrastructure investment in the years ahead, the efficiency of Australia’s supply chains will suffer enormously, having a deleterious impact on Australia’s economic growth and international competitiveness.

This is not a time for an ad-hoc, uncoordinated approach to addressing some of the challenges that face us. Granted, supply chain efficiency probably isn’t something that keeps most Australians awake at night, but unless we act swiftly to enhance it, they will increasingly begin to notice its effects in the form of less-speedy deliveries, and higher prices.

Growing freight network pressures Australia’s national freight task is projected to grow by some 26 per cent over the next 12 years.

This will be driven in large part by the nation’s continuing population growth, but the impact of international trade is another significant factor.

Australia’s economic performance relies heavily on exports, and the signing of free trade agreements with South Korea, China and Japan over recent years has only fuelled this.

The unprecedented growth of the middle class throughout Asia has engendered enormous demand for Australia’s mineral resources and for high-quality agricultural goods. This demand will only increase as Australia concludes trade 14 | Logistics&MaterialsHandling June/July 2018

agreements with other comparable markets, including India and Indonesia.

On the flip side, the decline of domestic manufacturing in Australia means we now import manufactured goods to a far greater degree than in previous decades. Accordingly, the demand pressures being placed on our international trade gateways are intense.

By 2030, it is expected that we will need to move more than 32 million tonnes of freight along the eastern sea board of Australia. That’s the equivalent of adding 1.2 million B double trucks to our roads each year. It’s very obvious that our existing road transport networks are not capable of sustaining such an increase, and accordingly, we have to ‘think big’.

Getting a consistent national approach ALC has long pointed out that freight does not stop at state borders, and one of the biggest problems facing Australia’s supply chains is they still contend with a regulatory framework better suited to a 19th century colonial worldview, instead of from the perspective of a national, outwardly-focussed 21st century economy.

Happily, there is now a concerted effort to address this at a national level, through the development of a National Freight and Supply Chain Strategy – a key priority for ALC which the Federal Government agreed to undertake in late 2016.

Throughout much of last year, the Federal Government undertook an Inquiry into National Freight and Supply Chain Priorities, and its outcomes will help to guide the development of the Strategy itself.

Through the process of the Inquiry, the freight logistics industry made its priorities clear to government. The extensive consultation also exposed some significant weaknesses in our freight networks, not least of which is a lack of data collection and coordination that makes it very difficult to measure and monitor Australia’s freight performance.

It is expected that the Strategy will be released in November this year, and will help establish greater national consistency in the planning of

freight infrastructure, the regulation of the freight logistics industry, the collection of data about efficiency and safety of our freight networks. This will help to provide a clear blueprint that will better equip Australia to meet its increasingly demanding freight task.

However, we live in a dynamic and competitive world; if we want to ensure Australia’s continued economic prosperity, we can’t afford to wait for the Strategy’s completion in order to pursue initiatives we already know are desperately needed.

The missing link in Australia’s freight network The Inland Rail line between Melbourne and Brisbane is a project which has been talked about for decades, and just over 12 months ago it finally became a reality, thanks to an injection of $8.4 billion from the Commonwealth Government as part of the 2017/18 Budget. A dedicated freight rail line linking the Port of Melbourne to the Port of Brisbane has long been singled out as a missing link in Australia’s national freight network. But it is a mistake to think that its benefits begin and end at those two locations. One of the biggest, but less discussed benefits of Inland Rail is that it will finally establish an efficient rail link for freight along the eastern seaboard that can bypass the Sydney rail network.

This will not only benefit freight efficiency, but will also pay off for Sydney commuters, who know only too well the current frustrations of being delayed by congestion on the city’s passenger rail network. Given Sydney’s growth trajectory and the need to add additional passenger rail services and routes in the coming decade, alleviating network congestion is an urgent priority.

Equally important is the way Inland Rail will finally allow us to overcome operational limitations that exist on Australia’s current northsouth freight rail infrastructure.

One of the key benefits of the existing freight rail line that links Australia’s eastern states to Western Australia is the ability to double-stack containers on trains.

Unfortunately, the state of the existing freight rail infrastructure on Australia’s eastern sea

ALC Column

board means this option is not currently available between Melbourne and Brisbane. Inland Rail will overcome this impediment, permitting doublestacking right along the route.

The completed Inland Rail line will permit trains to travel at speeds reaching 115km/h, using double-stacked trains with a length of almost two kilometres. This will allow a travel time between Melbourne and Brisbane of less than 24 hours, helping to reduce freight transport costs for operators and in turn, placing downward pressure on consumer prices.

More than just a rail line It is an enormous mistake to view the construction of Inland Rail as ‘just another rail line’. In many respects, this is just as much a regional development project as it is a freight transport initiative.

The project is expected to provide some 16,000 jobs during its construction phase, with 700 ongoing jobs once it is operational.

There will be a variety of technical skills needed – experienced construction workers, engineers, environmental experts, those familiar with the operational requirements of rail, IT workers and labourers, among others.

Then, there are the opportunities at intermodal facilities that will need to be in place at strategic points along the route, which will seamlessly link the Inland Rail line into the nation’s broader road and rail freight networks. These will have flow-on benefits for key regional communities.

Seizing the opportunity Like ALC, the city of Parkes in regional NSW has long been an enthusiastic advocate for Inland Rail, because the local community can clearly recognise the enormous economic benefits waiting to be unleashed.

Parkes is the eastern terminus on Australia’s current east-west freight rail line, and with the construction of Inland Rail, will become the point at which the nation’s east-west and northsouth freight rail networks intersect.

It is for this reason that ALC is joining with the Australian Railway Association (ARA) to stage a two-day Inland Rail Conference in Parkes on 18-19 July 2018.

This will be the first industry-led conference solely dedicated to a full exploration of Inland Rail’s benefits, offering panel sessions that will consider all the issues from a government, customer, operator, supplier, contractor, port

and consumer perspective.

Leading political representatives including the Deputy Prime Minister and the Deputy Premier of NSW have already confirmed their participation, as well as leading figures from some of Australia’s most significant companies.

If you are interested in learning more about Inland Rail, what it will mean for the future performance of Australia’s freight networks and what your business needs to be doing now to prepare, this conference is a mustattend event

What: Inland Rail Conference Where: Parkes, NSW When: 18-19 July 2018 Details of the program and how to register are available online at www.austlogistics.com.au/InlandRail

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Cover story

Setting the pace Logistics & Materials Handling goes behind the scenes at Formula 1 to discover how the logistics operation keeps the racing season on track.

The 2018 Formula 1 season kicked off earlier this year in Melbourne.

T

he Formula 1 season is an exciting time for motoring enthusiasts and tourists alike. It is considered the pinnacle of automobile motor sports and takes fans across the globe and 2018 is no exception. Starting in Melbourne and covering 21 races across five continents this is one of the most complex and impressive logistics operations out there.

So, how do you transport 20 cars, ten race driving teams, 20 drivers and 2,000 tons of freight across 130,000km over a period of nine months? Thomas Nieszner, President and Global Head of Motorsport at DHL speaks to Logistics & Materials Handling about the project and 16 | Logistics&MaterialsHandling June/July 2018

how the key to success is impeccable planning and a will to succeed.

Gearing up The 2018 Formula 1 season kicked off earlier this year in Melbourne, Australia and this year’s season will see races take place in China, Singapore, Azerbaijan and Abu Dhabi to name a few. It also sees the return of races in France and Germany.

Having an experienced, meticulous and specialist logistics team is crucial in the delivery of such an important and largescale event. Formula 1 has been working with DHL for more than 35 years, becoming the

Official Logistics Partner in 2004. “The initial relationship started with Formula 1 more than 35 years ago and has evolved year after year.

It began as a logistics supplier relationship but has turned out to be a most exciting global partnership, built on mutual respect and expertise,� Thomas says.

It takes a huge team of experts to deliver such a fast-moving global event. There is a core team of 30 full-time specialists at DHL to support the operation around the world, as well as local teams at every race.

Up to 2,000 tons of valuable and timesensitive freight is moved to each racing location, including racing cars, tyres, fuel and

Cover story

replacement parts, transmission technology as well as marketing, TV and hospitality equipment. It is a multimodal operation with the goods being moved by road, sea and air.

About 660 tons of it is air freight, while 1,000 tons is transported by sea. During the course of the 2017 season, six Boeing 747 aircraft were used for fly-away races outside of Europe to transport items over a combined distance of 131,995 kilometres and up to 150 trucks were needed for the European races.

For DHL, a Grand Prix weekend starts 12-15 days before the actual race takes place, with freight being packed in boxes or temperaturecontrolled containers, depending on the requirements and seasonality. “Logistics has become so well defined and rehearsed. The freight in most cases is available for teams on a Tuesday to set up, and event pack up is usually complete close to midnight the Sunday two days before. This shows a remarkable achievement of logistics planning and execution,” Thomas says.

Each equipment has different requirements.

For example, all cars have to be securely latched and loaded onto specially designed cargo crates prior to take-off. Each team is also responsible for the safe packaging of broadcast equipment, spare parts and other material in special boxes.

“I think it’s like adult Tetris at the maximum skill level – everything has a place whether this is on one of the Boeing 747 aircrafts or in the 120 sea freight containers. This can only

Up to 150 trucks are needed for the European races.

It takes a huge team of experts to deliver such a large-scale global event.

work if all the parts are positioned and at the right time. There is a solution and no time to fix problems – no dress rehearsal. Unlike Tetris we don’t get to play again if this goes wrong, failure is not an option,” Thomas says.

Challenging schedules One of the most challenging legs of the tour is when races take place on two consecutive weekends. Thomas refers to these as “back-to-

back” races. “This is the ultimate test of all key stakeholders working in unison: the team, the suppliers, F1 and, of course, DHL,” he says.

This year presents a particularly tough challenge for Thomas and his team, with backto-back-to-back races taking place for the first time. “This year we have races on three consecutive weekends, France on 24 June, Austria on 1 July and UK on 8 July. This is likely to be one of our toughest challenges so far,” Thomas says.

Time zones and flight times add to this remarkably tight schedule. “Some events have a seven-hour flight time with an eight-hour time difference. We lose half a day or more just for taking off and we still have to maintain that Tuesday delivery,” he says. This requires a maximum of speed, reliability, detailed planning and expertise that Thomas’ team have been preparing for.

DHL is also working with Formula 1 to commit to a greener, more sustainable event.

“We are working to minimise air freight volumes of the racing equipment and provide the most efficient logistics operation possible,” Thomas says.

Each race has its own challenges, whether that is complying with local rules, infrastructure or even political events. The Melbourne leg of the race is unique not only is it a city circuit, but it also takes place in a park. “The City of Melbourne, as part of the development of the area, is committed to not logisticsmagazine.com.au | 17

Cover story

damaging the area in anyway. We have to leave the park as it was found after the event. All forklifts have to have terrain wheels so as not to damage the grass, and access and delivery points are all closely monitored as is work practice under stringent OHS rules. We even use a vehicle that has been specifically adapted for this event to be able to fit under the bridge while on lockdown for the event to bring in late shipments of spares and parts,” Thomas says.

Certain countries have specific rules. In China, for example, there are extremely strict rules with regards to dangerous goods and lithium batteries this all has to be planned and pre-approved before the teams even arrive.

These negotiations are conducted at airline, civil aviation and agent level.

A Grand Prix for the logistics team starts 12 - 15 days before the race takes place.

Preparation, planning and punctuality According to Thomas, the key to success in this entire operation is preparation and planning.

“Plan, plan and plan…oh and plan. It’s no joke every item is meticulously planned, and we run a Continued Improvement Programmed (CIP).

This accommodates all issues and these are flagged openly so they do not repeat themselves.

We debrief after every event and continually tweak the process to iron out any creases.”

An operation like this one puts logistics in the spotlight. Without such a precise and punctually planned project there would be chaos. “This sets

For Thomas, logistics is like Tetris.

Everything has its place.

18 | Logistics&MaterialsHandling June/July 2018

the standard for logistics,” Thomas says. The challenge that each season presents gives the logistics sector an opportunity to grow and push the boundaries of what has been achieved before.

Demands like the back-to-back-to-back races challenge the experts involved and lead them

to achieve great things in the world of logistics.

“Many of the demands at first seem unachievable, but we pull it off over and over again.”

The innovations that are developed for the Formula 1 project trickle down into consumer logistics. “These disciplines can be blue printed

Cover story

This year, races take place on three consecutive weekends for the first time

2018 FORMULA 1 IN NUMBERS 10 teams 20 drivers 21 races 5 continents 9 months 2,000 tons of freight 130,000km travelled by air 6 Boeing 747 planes 150,000kg of broadcast media equipment

and rolled out as a product,” Thomas says. The race series places particularly high demand on logistics. “A tight racing calendar with race venues around the world comprising valuable, highly sensitive equipment calls for innovative, customised logistics services. Some of the solutions developed for Formula 1 are now being used at other global events,” Thomas says.

Thomas is passionate about his job and

for him, a career in logistics was always on the cards. “I loved jigsaws and puzzles as a child. There is only one way to complete the puzzle or game and the rewards of achieving the impossibilities is there as are the stress levels. I started in this industry aged just 17 and have known the people I work with for a very long time. It’s become very much like a travelling family.”

logisticsmagazine.com.au | 19

MEGATRANS2018

MEGATRANS2018 WRAP-UP The inaugural MEGATRANS2018, held in Melbourne from 10 – 12 May, brought together Australia’s supply chain and logistics industry under one roof for the first time in Australia.

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sed by many businesses as an opportunity to launch new products, communicate with others in the industry and to network with delegates and exhibitors alike, the first-ever MEGATRANS2018 was hailed as a great success for the industry.

Attended by senior leaders, decision makers and business owners, this was the first time in Australia where the premier freight, transport, logistics and supply chain management organisations could be found together under one roof.

A rare opportunity for all modes of transport and logistics to get together and discuss common

20 | Logistics&MaterialsHandling June/July 2018

concerns such as productivity, safety and efficiency, MEGATRANS is now firmly placed as a must-attend networking event in the logistics and supply chain events calendar.

Across the three days various seminars, briefings and knowledge sharing events took place, and Logistics & Materials Handling was on the ground reporting back the latest developments, opportunities and innovations across the logistics industry.

What’s in store for the future of Australia’s ports?

Held in partnership with MEGATRANS2018, the Victorian Transport Association (VTA) assembled

a list of senior leaders from the Victorian Ports communities to address the future of Australia’s ports industry.

Peter Anderson, CEO at VTA spoke of the need for more collaboration across the entire supply chain, freight and logistics industry. “We all have a common goal of driving for improvement, productivity and efficiency, but the hard part is for us to coordinate and work together,” he said.

Peter spoke of the importance of the port industry to Australia’s economy and how without the work of the ports a sustainable economy is impossible. He stressed the importance of communication and commented that “open discussion, clear thinking and a can-do attitude is

MEGATRANS2018

needed to improve processes and ensure economic prosperity.”

Tony Sparkman, Head of Continuous Improvement at DP World, told delegates of the investments happening at Swanson Dock.

DP World has identified a total of 57 projects that need addressing and a total of $70 million dollars has been allocated. Included in this is the recent addition of two new key cranes at Swanson Dock. “We are constantly challenging the way we do things, we need to prioritise where we spend our money and where we get the best value,” he said.

Similarly, Port of Melbourne CEO Brendan Bourke spoke of the importance of collaboration within the industry as well as the larger community. “We need to listen better and communicate more. How we connect across the supply chain and grow as a city port is fundamental to our shared vision to prosper and grow,” Brendan said.

Brendan informed delegates that by 2065 it is expected there will be a demand of around 12 million TEU at the Port of Melbourne. “People are moving to Victoria at a fast rate, immigration is up and we need to cater for that demand.”

Preparing for the future is a priority at the Port of Melbourne, and the privatisation of the Port has allowed for some long-term certainty, with the Port currently being leased for 50 years. As a result of this the port is working on a 30-year plan as well as a large-scale study to track a container from origin to destination, last done in 2009. “We will make this data available to all, this is an expensive and vast project that will only be done once in a decade. We want to work closely with all of our stakeholders and minimise impact for the community,” Brendan said.

A social licence to operate For the Port of Portland, connecting with its local community via social media has had a

great impact on stakeholder and community engagement.

“As a private asset, of course you need to give returns, but delivering good news is also an important factor. It’s about communicating what you are giving back – it’s not just about dust and noise complaints,” Jim Cooper, CEO of the Port of Portland said.

“We have been sharing interesting stories about the Port’s history, its restoration and the people who are involved in the daily activities,” Jim said. This has been a great asset for the Port, if the Port has a bad day with dust or noise, it is able to capitalise on some good stories to reinforce the greater aim of the port and its work. “When you have a noisy or dusty day, you have a positive asset to lean back on.

These good stories have been good capital for our business,” Jim explained.

Interacting on social media has also enabled the Port of Portland to react to customer logisticsmagazine.com.au | 21

MEGATRANS2018

complaints much quicker than previously done so, increasing engagement and dealing with issues as they happen.

The latest technology and innovation was on show at MEGATRANS2018

Ministerial breakfast briefing To mark the official beginning of the show, MEGATRANS2018 hosted a breakfast briefing where business leaders, influencers and government came together to discuss the latest developments and opportunities for logistics and transport in Australia.

Kicking off the discussion was Hon. Luke Donnellan MP, Victorian Minister for Ports, Roads and Road Safety. Commended for his commitment to the logistics industry and the greater community, the Minister offered his vision for the future of freight and logistics in Victoria. He congratulated delegates for their hard work in establishing Victoria as the freight capital of Australia and spoke of the significant investments that the Government will be delivering in rail, ports and infrastructure.

These include $4.3 million to better roads in Victoria and $500,000 to review truck licences in order to keep heavy vehicle driving as an attractive career option.

The entire logistics industry gathered in one place for the first time in Australia.

22 | Logistics&MaterialsHandling June/July 2018

Safety first Sal Petroccitto, CEO of National Heavy Vehicle Regulator used MEGATRANS2018 as an opportunity to launch a new Safety Management System (SMS) for the industry. “Everybody working within the supply chain wants to see a safer and more productive model for drivers and workers,�

Sal told delegates.

Sal encouraged all attendees to take a moment to look at the new material launched and spoke of the need for a strong safety culture driven across the entire industry, whether that be maritime, aviation, road or rail. He explained that in 2017 there were 211 fatalities and 1,400 hospitalised cases due to interactions with heavy vehicles and recommended that delegates

MEGATRANS2018

Australia’s supply chain and logistics sector met in Melbourne for MEGATRANS2018.

use MEGATRANS2018 as a platform to open discussion and work together to create a safer environment for all.

Raising the profile A common theme across the three days was the need to raise the profile of the industry and the contribution it has to GDP and the community.

This was stressed by Michael Kilgraff, CEO of the Australian Logistics Council (ALC). “People don’t understand how their food gets there, it’s important for us to have these kind of conversations with consumers and policy makers about how our industry works,” Michael said.

Michael spoke of Australia’s growing population and informed there is a need to build a city the size of Canberra every year to deal with the projected increase in population and that this will place a huge task on our freight and logistics networks. Efficient supply chains create efficient economies and Michael spoke of the importance of engaging with consumers, policy makers and industry to create a productive and efficient freight network.

According to Tony, current fleets are not as safe, environmentally friendly, nor productive as they could be.

Tony referenced a study from Monash University which found that 104 lives could be saved if more advanced technological safety systems were implemented into fleets. He also found that a failure to modernise fleets and to introduce technology will have an impact on the industry’s ability to realise these safety advances.

Freight and liveability Caryn Anderson, Executive General Manager, Strategy and Business Development for the Port of Melbourne spoke of the need to better integrate all modes of the supply chain, both domestically and internationally.

The Australian logistics industry accounts for 8.6 per cent of GDP and contributed $131.6 billion to the Australian economy in 2013. According to Caryn, freight drives the liveability of a city and with Australia’s projected growth it is more important than ever that all aspects of the supply chain work together.

An ageing fleet

Networking opportunities

The influence of technology and what that means for Australia’s fleets was also discussed. With Tony McMullan, Chief Executive Officer of the Truck Industry Council, presenting the case for a fleet refresh in Australia. He informed delegates that the average age of a truck in Australia is 14.9 years and fleets are getting older each year.

As the entire industry gathered in one place, many businesses used the opportunity to showcase their latest products and developments as well as to engage with potential business partners and suppliers.

Feedback echoed by all delegates and exhibitors alike was that MEGATRANS is a well-needed

event for the Australian logistics and supply chain industry. A common message was that having the entire industry in one location for three days presented networking opportunities that have never been realised in the industry before.

“The show has been fantastic for us, we’ve been able to establish joint ventures as well as positive leads. Another benefit of networking events like this is to catch up with businesses we are already working with and to see what they are showcasing,” Derek Packer, Construction Manager at BHD Storage Solutions said.

For sensor, networking and control systems supplier, ifm, the show was a great chance to connect with the right people. “This is different to any other show we have exhibited in that it is specific and targeted. The delegates are the right people who want to know how they can improve their processes,” Glenn Thornton, National Product and Brand Manager at ifm said.

For Joost Bekker, Business Development Director at PTV the show presented the opportunity to not only speak with new contacts but to reconnect with current connections. “We’ve been able to connect with businesses we are already talking with as the whole industry is here,” Joost said.

Commenting on the success of the event, Simon Coburn, Show Director said: “It has been great to hear all the feedback from the industry and to realise that this was a much-needed event for the logistics and supply chain sector. We look forward to working with you all on the next MEGATRANS event.” logisticsmagazine.com.au | 23

Mercury Awards

And the winner is…

The best in class came together on Saturday 12 May in Melbourne to celebrate outstanding achievement in the logistics and supply chain sector at the Mercury Awards 2018, held in partnership with MEGATRANS2018.

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ailed as the networking event of the year for those involved in logistics and the supply chain industry at large, the evening presented an opportunity to applaud and recognise the highest standards throughout the profession.

The evening was hosted by Livinia Nixon, television presenter and actress and current

28 | Logistics&MaterialsHandling June/July 2018

Channel Nine presenter. The Awards were sponsored by the Victorian Government, Port of Melbourne, SICK and SEW-EURODRIVE. Commenting on the success of the evening, John Murphy, Managing Director, Prime Creative Media said: “We’re passionate about the industries that strengthen and grow Australia and proudly provide media and events platforms for the

freight and logistics industry to share knowledge, connect with each other and create growth.

“Congratulations to all of this year’s winners. We hope that the awards you received tonight allow you to not only raise the profile of individuals and organisations, but also the profile of the logistics, supply chain and materials handling sector.

The winners of the Mercury Awards 2018 are:

Mercury Awards

Supply Chain Innovator of the Year

Safety Advocate Award

Best Technology Application

Kings Transport Project: Locally Manufactured OEM 100% Electric Trucks

Kings Transport Project: Safety Always

PTV Group Project: PTV Smartour

Sustainability Initiative Award

Transport Solution of the Year: Road

Transport Solution of the Year: Rail

Omni Group Project: Perfect Pallet Wrapping Solution

Allotrac Project: TMSaaS

Roy Hill Iron Ore Project: Roy Hill Independent Railway

Transport Solution of the Year: Sea

Outstanding Graduate Program

Best Storage Solution

Cordstrap Cargo Restraint Systems Pty Ltd Project: CornerLash

Lendlease Project: Lendlease Graduate Program

BHD Storage Solutions Project: Electric Mobile Racking

Best Infrastructure Innovation

Victorian Government ‘Contribution to Industry’ Award

SICK Pty Ltd Project: Lidar Sensor Technology

Peter Hart, ARTSA Chairman logisticsmagazine.com.au | 29

Technology

Factory of the future What does a smart factory look like? Kang-Wei Ang, automation specialist at SEW-EURODRIVE, speaks to Logistics & Materials Handling to offer his advice for what a smart factory of the future will look like.

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he term, Industry 4.0 was first coined in Germany in 2011 and has now been adopted by the manufacturing and logistics industry as the next industrial revolution. However, for many organisations and sectors, Industry 4.0 is still a vision rather than a reality.

“A lot of people are still trying to grasp the concept of Industry 4.0, even within the industry,” says Kang-Wei Ang, MAXOLUTION® Systems Manager, SEWEURODRIVE. SEW-EURODRIVE is an international provider of drive technology and automation and it’s always been a core aspect of SEW business to be market leaders in the latest technologies and innovations for logistics and warehouse automation.

One area of Industry 4.0 that is gaining significant traction is the concept of the smart factory. “Thanks to the technology behind computing, networking and the internet everyone and everything is digitally connected.

We have smart phones, smart houses, smart cars and now we have smart factories,” KangWei says.

With more than 20 years in the industry, Kang-Wei is well-placed to elaborate on the idea behind the smart factory. “The concept of the smart factory is that the production facilities and logistics systems within a factory organise themselves, without human intervention. The raw material gets stored automatically, then, when there is an order, it is produced and organised completely by itself.

We use intelligent systems so the product tells the machine about its properties and what needs to be done – it’s very much machine talking to machine,” Kang-Wei says.

Collaboration and integration A key element of Industry 4.0 is the merging of the physical and virtual world. “Computers and automation are brought together in an entirely new manner, with robotics connected to computer systems capable of learning and controlling the robotics and machines with very little input from human operators,” Kang-Wei explains.

Converting a factory to a smart factory is not just about having the right machines in 30 | Logistics&MaterialsHandling June/July 2018

SEW has a functioning factory to test all solutions in Germany.

Technology

place, it is also about all departments becoming smarter – factories need to undergo digital transformation. “You need computers and IT support networks, sensors and automation, robotics, autonomous systems, and possibly even new production methods and processes. It pretty much involves digitalising, automating and interconnecting all machines and processes together,” Kang-Wei says.

According to Kang-Wei, when you consider that many warehouses don’t even have an IT department, this shift to a factory of the future can seem daunting at first. However, with specialist advice from solution providers and consultants, there are opportunities to build or modify existing factories that align to Industry 4.0.

Kang-Wei Ang is an automation specialist at SEW-EURODRIVE.

Automated, safe and flexible For SEW, the core aspect of its business has always been to provide quality and reliable power transmission components such as gear motors, frequency inverters, servo drive technology and heavy industrial gears. In 2013, recognising the need to offer smart solutions and innovations beyond its core business, SEW established the MAXOLUTION® arm of the business.

“The aim of MAXOLUTION® is to offer solutions, not just products, in both factory and machine automation. All of this is geared towards the aim of Industry 4.0. With our in-house developed solutions, we incorporate our controls technology and German-engineered software to transform into a smart solution,” Kang-Wei says.

One example of a product designed for the smart factory is SEW’s offering of an Automated Guided Vehicle (AGV). AGV systems are currently used for assembly lines in many industrial sectors and are used to automate in-house material flows or serve as the basis for flexible assembly.

“Intelligent autonomous vehicles, such as AGVs, are used in tasks such as transporting materials and products in smart factories where flexibility is required,” says Kang-Wei. Historically, factories have featured fixed conveyors, but Kang-Wei advises that, with the consumer demands placed on manufacturers today, flexibility becomes a fundamental feature of a smart factory. “Fixed conveyors were the norm in Industry 3.0 but in today’s world we cannot rely on fixed technology, we need flexible transport modes. Customer

demands for customised products and variants are growing and product life cycles are becoming increasingly shorter,” he says.

According to Kang-Wei, customisable products require a flexible production line where properties can be interchanged and adapted to meet market demands. Shorter product life cycles require factories to be responsive enough to adapt to the market changes rapidly. Replacing whole conveyor lines is a rather slow and expensive job and simply not a viable option anymore.

Efficiency Ultimately, smart factories should be able to produce a batch of one as economically as large volume production in Industry 3.0 mass manufacturing – and faster, Kang-Wei says.

Besides flexibility and responsiveness, productivity is also a key driving factor for smart factories. Currently, many repetitive tasks, such as pick and place in production and manual handling, such as transporting of material within factories, are currently carried out by humans. However, the Alertness Solutions 2010 Study found that fatigued workers cost businesses almost $2,600 per worker each year and unscheduled days off costs the Australian economy an estimated $44 billion per year, as found in the AIG

Absenteeism & Presenteeism Survey Report 2015. Cost-efficient production processes that enable smoother work flows and reduce wastages will require the integration of robotics and automation.

SEW has established a series of solutions for a smart factory. These include solution modules for warehouse logistics automation, for example as mobile logistics assistants, intelligent stacker cranes and lift stations, pick and place gantry and delta robots. All of these automation solutions reduce the reliance on humans for manual handling thereby reducing wastages and improving efficiency. Humans can instead move on to perform higher value tasks which leads to increased productivity. “As we move towards a more consumer driven market, flexibility and efficiency will be key in production and logistics processes,” Kang-Wei says.

Sustainability and environment One of the main considerations of planning a smart factory is sustainability and environmental considerations. “Reduction of energy consumption and carbon emissions are key factors in the factory of the future – you have to consider this,” Kang-Wei states.

This is an area where SEW is making some impressive advances. Kang-Wei explains that many of the smart factory solutions SEW offer logisticsmagazine.com.au | 31

Technology

SEW has developed an Automated Guided Vehicle for use in a smart factory.

are fitted with smart energy management, like the innovative Energy-efficient SRS software module, which optimises the travel cycles of the lifting and drives in automatic warehouse stacker cranes.

“With our stacker crane solution, what we do is we control the movement of the crane in such a way that it draws as little energy as possible out of the mains power. We do this by using the energy that is regenerated by the crane’s hoist motor during the downward movements – to drive the crane forward. This allows you to save up to 25 per cent energy,” Kang-Wei explains.

The technologically advanced MOVIGEAR mechatronic drives range has also been designed to be as sustainable and energy efficient as possible. “We recognise that sustainability is a vital element of Industry 4.0 and the smart factory. Utilising the IE4 rated MOVIGEAR mechatronic drives technology can potentially save you energy consumption by up to 50 per cent.

Qualified experts SEW works closely with its customers to establish the right solutions for them. “It has been a traditional practice for SEW to provide our customers with expert advice on project planning and drive selection for our drive automation products. We do the same for our solutions business. For example, with our warehouse logistics AGV solution, we work with our customers starting with the planning consultation phase. With the client’s floor plan, process requirements and desired throughput, we 32 | Logistics&MaterialsHandling June/July 2018

can work out the optimal number of vehicles and all the required peripherals,” Kang-Wei says.

After the consultation period, SEW is able to provide the customer with a fully detailed 3D simulation how the material flow within the smart factory will work. “This part of the process really helps the clients to communicate the investment and its benefits effectively to their SEW has developed a series of smart solutions to prepare factories for Industry 4.0.

management,” Kang-Wei says.

SEW also offer a virtual commissioning integrator which gives the customer the possibility to commission and test out the system virtually before the actual implementation onsite.

“Having a digital twin and the ability to test things in the virtual world before physical implementation is very much a part of Industry 4.0. This is a real advantage as many unforeseen problems can be picked up and easily rectified at this stage, rather than having to make changes after the system has been installed,” KangWei says.

In addition, SEW has a showcase factory at its Graben-Neudorf plant in Germany. Here, SEW tests its own newly developed solutions under real, not laboratory, conditions. Real customer orders are created end-to-end in the showcase factory.

SEW is also developing and testing networking technologies, systems and processes in its own production and logistics facilities first. “We test all solutions in our own factory before bringing them out to the market,” Kang-Wei adds.

According to Kang-Wei, building a smart factory is not an easy task, but the successful implementation of Industry 4.0 will provide the necessary flexibility, responsiveness, efficiency and sustainability for companies to meet the market demands of the future, ensuring they stay competitive.

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Storage

Smart storage After launching a series of new products at MEGATRANS2018, John Harrison at BHD Storage Solutions discusses why a move into intelligent mobile pallet racking solutions presents an exciting time at BHD.

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he latest product series added to BHD’s array of pallet racking solutions is mobile pallet racking, mobile cantilever racking and radio shuttle rack. Offering significant benefits for high-density industries such as 3PL logistics, the solutions have been developed to take full advantage of warehouse space.

Mobile pallet racking works by each rack having its own transmission linked to an electromotor which is equipped with a safety device. The racking provides 100 per cent access to load and retrieve and enables a first in, last out or first in, first out scenario – depending on the configuration needed.

Space-saver A major advantage for installing this product is the opportunity to save space. Whereas with standard pallet racking there is a need for

BHD has its latest products on display at its headquarters in Melbourne.

34 | Logistics&MaterialsHandling June/July 2018

space along the aisles for fork lifts to drive up and down, with mobile racking you can use this space for storage.

“Often businesses think they need to buy a bigger block or build a new warehouse to provide more space for storage. Our intelligent racking solutions allow for high-density storage without the need to extend the space. You can have a higher density product that capitalises on the space you have already,” says John Harrison, National Sales Manager, BHD Storage Solutions.

BHD launched a series of intelligent racking products at MEGATRANS2018, including BHD Radio Shuttle Racking, BHD Automatic Storage & Retrieval System (ASRS) and BHD Mobile Pallet Racking.

The radio shuttle racking and ASRS are smart solutions that offer sophisticated computercontrolled systems. The ASRS solution is

typically used in applications where there is a very high volume of loads being moved into and out of storage and where storage density is important due to space constraints – an all too familiar issue in the logistics industry.

Easy to install The solutions are very easy to operate, and BHD has more than 20 years’ experience in the storage solutions space to help customers find the right solutions for their development of their warehouse or storage space.

“Ideally our clients would contact us at the start of the process. The best way to implement storage solutions is right at the beginning. The racking design is done first, and then you wrap the building around the storage,” advises John.

However, BHD also has the expertise to provide solutions at any stage. “We do get a lot of calls from customers who are having space

Storage

“The expectation from the consumer has changed the demand. We have customers who are able to turn an order around in 24 hours – you just can’t do that with people alone. These solutions in the warehouse are a must,” states John.

After-sales support

BHD’s core business has always been cantilever racking.

issues after they have built their facility, and we come up with a bespoke solution that works for them,” John explains.

The new products are currently on display at the BHD headquarters in Melbourne, Victoria.

This is an exciting time for BHD as they move into a new product offering. “Our core business has always been cantilever racking, we are known for that speciality. This is a new breed of product that is pushing us in different directions, we now need to be specialists in all storage solutions and this is an exciting time for us,” John says.

BHD is traditionally a supplier of cantilever racking, the number one provider in Australia, and part of the recent decision to rebrand was to inform customers that they were moving in a new direction. “We had been stereotyped into cantilever racking, and though we do that very well, we can do much more. Our expertise in this area certainly helps us deliver effective solutions for our customers,” John says.

selling steel anymore,” John says.

The new mobile racking ties in with the concept of a smart factory. “All industries are heading in that direction. Businesses want the least amount of people involved and more automation to ensure less downtime,” says John.

A large portion of BHD’s business is in supporting retailers, an industry that is constantly looking for faster more efficient ways to get the product out for delivery as quickly as possible.

BHD Storage Solutions work closely with every client to ensure that versatile and unique storage solutions are developed for each individual business. “We build relationships with our customers and work on projects all around the world,” John explains.

Offering end-to-end solutions is a core principle of the BHD business. BHD is unique in that it has a manufacturing factory in China as well as the facility in Melbourne. “We’re one of the few storage solutions providers who does this, it really gives us the competitive edge and allows us to provide our customers with the complete solution,” John says.

John has a wealth of experience in providing storage solutions. With a background in store development and then a move into storage solutions, John recognises the importance of space-saving and what this can do for a warehouse. He is excited about the new direction for BHD and the launch of the new products. “I find the industry really challenging. I’m excited about this new venture and how we can work with new and existing customers to develop smarter storage solutions,” John says.

Smart factory The era of the smart factory is upon us, and logistics providers are looking for more ways that they can automate their operations.

Smarter, more efficient solutions are in demand and smart storage solutions can help with the ever-increasing demands placed on the logistics industry. “Technology is pushing the industry, like every industry we need to be specialists in various fields, it’s not just about

A large portion of BHD’s business is in supporting retailers.

logisticsmagazine.com.au | 35

Technology

Cream of the crop Delivering ice cream in tropical Queensland is not without its challenges, especially with an average yearround temperature of 29 degrees Celsius. Subsequently, an efficient and reliable distribution network is key in its delivery.

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ith more than 1,600 customers ranging from petrol and convenient stores, to supermarkets and leisure centres, covering over 150 postcodes and a fleet of 13 vehicles, SEQ Ice Cream was searching for a new way to map its routes in order to improve efficiency and increase customerdriver face time.

The challenge Acknowledging that much of the business had previously been run with human behaviour and knowledge rather than system driven processes, Don Mackaness, Distributor, SEQ Ice Cream recognised the business needed a new approach.

“We had some staff turnover, and we quickly realised that we lost the ability to retain the knowledge they had about the business, because we were more human process driven than system driven,” he says.

“We needed to look at the bigger picture, to look at the whole system and work out how we could become more efficient.” With this in mind, SEQ Ice Cream approached route optimisation software provider PTV to develop a new solution for delivery, planning and scheduling.

The solution

SEQ cover over 150 postcodes with a fleet of 13 vehicles.

36 | Logistics&MaterialsHandling June/July 2018

With PTV on board, the first step was to take ten months of sales data and model it in Smartour.

As Don explains, this would have been a major job to do without it. “Historically, we would have done this manually by looking at maps, with PTV we managed to analyse all of the data in just two days,” Don says.

For SEQ, a priority in this exercise was to ensure that a majority of its drivers were able to keep the same customers they had before the reroute, while also making the routes more efficient. “In our brief with PTV we wanted to keep good relationships with our customers. We were thrilled when we were able to ensure that 80 per cent of our trips kept the same driver even after the reroute, this was a big win for us. One of the major gains in this exercise was for our drivers to stick to their original customers as much as possible,” Don explains.

Once SEQ got to know the system and its benefits, Don started to recognise the gains in

Technology

SEQ is thrilled with how the optimisation is going so far.

efficiency that could be achieved. “Due to the growth of our business, we had some imbalance in our routes. By looking at this data we could start the whole route from scratch.

“The initial reroute had great results and our re-routing exercise kicked off in May last year and we have been fine-tuning it since then. Using smart tools, we created a system that is 90-95 per cent correct. Now we are looking at the bigger picture and the seasonal data for stage two.”

The first 10 month data analysis is really the first step for SEQ. “We are now at stage two, where we have asked our drivers to report back every day with their knowledge about traffic flow, route efficiency etc. – this will enable us to know exactly SEQ provide more than 1,600 customers with ice cream.

what is going on every day,” Don says.

The solution for SEQ was very much two-fold.

“We have the smart tools, but also we want the knowledge and information from our drivers, which is what we are continuing to collect,” Don says. For an ice cream distributor, seasonality also needs to come into planning and this aspect can be complicated. Having more time in store with customers allows SEQ to retain this kind of information.

For SEQ, the exercise was not just about efficiency. “Efficiency is one thing, but the drivers have a relationship with their customers. This is extremely important in the growth of the business,” Don says. “Relationship and visibility

in-store is everything, if we can’t see the freezer then we need more accurate information from the customer.

“For many of our customers we don’t get an order every week, so it’s important that our drivers know the customers and the capacity they have in store,” he adds. The route optimisation exercise for SEQ is about giving their drivers as much time with the customer as possible.

The result This is the first step in the right direction for SEQ. “I always knew this wasn’t an overnight success, this is only as good as the information you put in. By finishing this initial exercise with PTV, we’re 30-40 per cent there already. The next level of detail is how long we spend with customers and making sure that all our customer data is correct.

“Our drivers have confidence in the system and its abilities and we are looking forward to planning more efficient trips and spending more time with our customers, which is the core aspect of our business,” Don explains.

Don is thrilled with how the optimisation is going so far. The fact that PTV were able to do a full strategic review of SEQ’s operation in a matter of days was invaluable to the business and its ability to improve the efficiency and time spent with customers. logisticsmagazine.com.au | 37

E-commerce

Chain reaction E-commerce has made international commerce easier, and brought manufacturers and consumers closer than ever. With these modern supply chains and relationships, however, comes a need for more sophisticated, more intuitive order management, Malike Addy, Product Marketing Manager at Sage, tells Logistics & Materials Handling.

38 | Logistics&MaterialsHandling June/July 2018

E-commerce

I

n recent years, e-commerce has carved itself a significant piece of the retail pie, in Australia and around the world. Research carried out by enterprise management software firm Sage found that 65,000 Australians shop online – a trend that is on the up. “Bricksand-mortar retailers are realising they can’t afford to ignore the rise of e-commerce,” Malik Addy, Product Marketing Manager, Sage says.

Malik notes that in the years since the dawn of e-commerce, it has heavily impacted the traditional supply chain. “E-commerce exploded in 2008 and 2009 with the retailers, then in the following years other industries started to consider the potential it held for them,” he says.

“It is only recently that the manufacturing sector has dipped its foot in – and there is so much opportunity there.”

Manufacturers, and to a certain extent distribution companies, are looking to connect directly with the consumers seeking out products on their smartphones and computers, cutting out the bricks-and-mortar middleman, he notes “Nowadays, consumers can’t be relied upon to head out to the high street to buy products, they want to browse and purchase products using devices, and so many commerce companies and manufacturers no longer need to rely on traditional retailers for sales, and they are becoming distributors,” Malik says. “This also makes commerce with overseas consumers far easier.”

just how one local factor impacted business, but companies also operating overseas need to be aware of any factors that may affect the price or quality of their offering along their entire supply chain.”

Companies sending goods overseas also find that currency value fluctuations, courier services and additional packaging requirements further complicate cost forecasting, he adds.

Full visibility The use of a warehouse management system will help companies cope with the challenges encountered when engaging in e-commerce, Malik notes, but to be truly effective it is crucial that it is integrated with other systems used within the business. “A sophisticated, integrated warehouse management system will help companies track and predict costs across territories, forecast spikes and troughs in demand and provide enhanced visibility of orders,” says Malik. “Inventory management is a huge benefit – companies can initiate promotions at the flick of a button, and the customer gets real-time information on how much product is in stock.” It is possible to link

inventory data with e-commerce systems, he explains, but the need to sync the information stored in each can result in latency.

“If the e-commerce solution is integrated into the company’s ERP (enterprise resource planning) solution, it means instantaneous answers on questions relating to inventory levels and costing for everything from customs taxes and packaging to courier services and delivery by plane or ship,” Malik says.

The Sage Enterprise Management suite of software provides key functionality to enable companies to operate internationally, with high visibility of processes, Malik explains. “A digital transformation is happening around us,” he says. “Paper-based processes are being replaced by automated workflows – that means that companies are collecting a lot of data but they’re not necessarily compiling that information into a form that can benefit them.

“In the coming years, even more businesses will choose to send or source materials and goods overseas,” he says. “It is important to build a strong foundation, so that companies, suppliers and customers have access to one single source of truth.”

Company values Though the nature of distribution is evolving, the fundamentals of business remain the same, Malik notes. “For any company dealing in distribution, whether to retailers or direct to consumers, there are two key priorities – customer experience and managing costs,” he says. “Customer experience is managed through speed and accuracy of order fulfilment, and relationships with suppliers, but methods to achieve cost reduction must be constantly revised and improved.”

Tracking and accounting for variations in the cost of electricity and raw materials can cause major headaches for warehousing and distribution companies, he notes. “In 2017, when electricity prices leapt up in South Australia, New South Wales, Queensland and the Australian Capital Territory, it was a strong pain point for those in distribution, as they had agreed to move a certain amount of stock in a certain amount of time, for a set amount – when prices went up, their margins went down,” Malik says. “That’s

Manufacturers are increasingly seeking to connect directly with consumers.

logisticsmagazine.com.au | 39

Safety

Reducing risk and enhancing driver safety According to National Road Safety Partnership Program Australia, 90 per cent of all road accidents are caused by drivers, commonly due to fatigue, distraction, inattention or simply inexperience. To address this, FleetSafe is distributing a solution to help reduce accidents and keep drivers safe.

F

leetSafe has been supplying and fitting automotive technology solutions to some of Australia’s largest fleets since 2003 and is the official distributor and national installer of Mobileye, Intel’s safety system.

Mobileye is an Advanced Driver Assistance System (ADAS) consisting of a forward-facing visual sensor that continually scans the road ahead, distinguishing and monitoring other vehicles, bicycles, pedestrians and lane lines.

Using intelligent algorithms, Mobileye is able to interpret a road scene, predict potential collisions before they occur, and issue real-time alerts to the driver.

Mobileye works as an extra eye for the driver, watching the road ahead.

40 | Logistics&MaterialsHandling June/July 2018

An extra eye While the technology is commonly used in most passenger vehicles, it is new technology for the light commercial and trucking market. This technology is factory-fitted by more than 90 per cent of auto manufacturers and is already being used in more than 24 million vehicles worldwide.

It has been designed to keep drivers safe and reduce collisions and does this through a series of unique features.

Mobileye works as an extra eye for the driver, constantly watching the road ahead. The ADAS can predict a collision up to 2.7 seconds ahead, giving the driver more time to react and avoid the collision or, at least, reduce the severity.

Other features include headway monitoring and a tailgating warning. This measures the distance to the vehicle ahead and displays the time-tocollision (in seconds). “This constant feedback on the following distance has proven to change driver behaviour in a short period of time, reducing tailgating offences, which results in a lower-risk driving environment,” Clive Rogers, Managing Director, FleetSafe says.

The system also features a pedestrian collision warning. It monitors pedestrians and bicycles and will alert the driver of a potential collision up to two seconds ahead. “Mobileye can distinguish the human form and can predict collisions based on their direction of travel, relative location to the

Safety

Mobileye gives drivers a safer, smarter driving experience.

vehicle and speed of travel. If a potential collision exists, the driver is issued both a visual and audible alert,” Clive explains.

In addition, lane departure warning issues an audible alert when the vehicle’s wheels cross over the lane line without the use of the turnsignal which Clive says is a common occurrence experienced by drivers that are drowsy or distracted and unintentionally drift out of their lane.

to prevent collisions and to save lives. “With Mobileye’s vision technology and artificial intelligence, drivers today can enjoy a safer,

smarter driving experience. Fleet managers are grateful for the peace of mind that Mobileye can give them,” Clive says.

Fleets have shown a reduction in collisions after installing the product, which has the added benefit of leading to less vehicle downtime, reduction in operation costs and improved driver behaviour. “Fleet managers are realising a return on their investment in less than 12 months after installation,” Clive says.

The system is designed to be robust and tamper-proof. It’s also customisable to suit a particular fleet’s environment and can be locked to prevent drivers disabling the system or adjusting settings.

Clive says having the ability to keep drivers safe and the roads collision free is at the top of every logistics providers list and Mobileye has been developed to do just that. Giving drivers an additional eye, that doesn’t get distracted, fatigued or make misjudgements, allows fleet providers to commit to a zero-harm policy. “Our vision is a world with fewer accidents and zero fatalities. With Mobileye we can help make that vision a reality.”

Mobileye is easy to retrofit and can be installed in all kinds of vehicles.

Easy installation Another benefit of installing Mobileye across a fleet is that you do not need to buy new vehicles to get the latest safety technology Clive explains.

“Mobileye’s aftermarket solution is built on the same core technology as their Original Equipment Manufacturer (OEM) system. It’s easy to retrofit and we are experienced at installing the Mobileye system in all kinds of vehicles,” Clive states. In addition, the intuitive interface is easy to use and requires little training.

Mobileye can be integrated into most telematics, tracking and fleet management systems (FMS). “This provides an additional layer of insightful data for fleet managers to analyse driver behaviour for reporting, training programs or post-collision analysis,” Clive says.

Improving safety for all Clive says a fundamental aspect of any fleet managers role is to ensure the safety of their drivers, and Mobileye was created with a vision logisticsmagazine.com.au | 41

Women in industry

Finding your tribe The Women in Industry Awards and Conference recognise women of note who are relentless in working to make the transport and logistics industry a better place. In collaboration with Women in Industry, we feature Alanna Ball, Founder of Women in Safety, for her commitment to raising safety standards across the logistics industry.

Q. What first drew you to working in safety?

A. I was working in human resources at the time, and thought safety could make a real impact to people’s working lives – I had always had a passion to help people. If I could change the outcome of one incident, I knew I could make a difference.

Q. What role do you currently hold?

A. I am currently the Founder of Women in Safety, a networking group for female safety professionals and male champions. I am also a senior safety professional for a local government in Queensland. Both keep me really busy and engaged with many challenges.

Q. What does a standard day for you look like?

A. I start my day around 4am with exercise, and then some planning/emails/catching up. I start my day job around 7am and work on some high-level projects. I work with some great safety professionals that help drive culture and change. When I finish work I am usually doing Women in Safety work and spending time with my family.

Q. What has been the highlight of your career so far?

A. Working in Papua New Guinea was a highlight because it really opened my eyes to true challenges. We are so lucky in Australia to have a framework for organisations to operate within and I think a genuine passion for safety – other places are not as fortunate.

The other highlight is running Women in Safety. I get exposed to so many fantastic, engaged professionals who just want to make a difference in their workplace.

Q. What is the best thing about working in safety?

A. The people. I am such a people person and making sure people can make it home safely is motivating and exciting. I also love working with engaged professionals. We are all safety nerds making change.

Q. How can people and companies in the logistics industry better promote the sector as a career of choice for women?

42 | Logistics&MaterialsHandling June/July 2018

2018 WOMEN IN INDUSTRY AWARDS AND CONFERENCE WHEN: Thursday 14 June 2018 WHERE: Doltone House, Hyde Park, Sydney

Q. How do you think the logistics industry could improve, with regards to safety?

A. The industry has such large pieces of legislation to comply with and I think more could be done to align key concepts to keep people safe. Consistent language will do a lot for organisations to understand their obligations.

Q. What do initiatives like the Women in Industry Awards and Conference mean to you?

A. I am such a huge believer of finding your ‘tribe’. These initiatives bring such great, passionate and inspired individuals together to celebrate success and connect with likeminded individuals. Celebrating successes is so important in a world where we always see negatives portrayed in the media. I love the vibe that these events bring to inspire and grow as a professional.

Alanna Ball, Founder, Women in Safety.

can offer an individual. If the sector is not seen as promoting emphasis on pay equity, flexible working, women in leadership and paid parental leave, I think they will never be seen a great choice for women. So many organisations are promoting these things, they have to be seen as doing something or they will get left behind.

A. It all comes down to what an organisation

FAST FACT The Women in Industry Awards recognise the women who are driving change within the mining, engineering, manufacturing, process control industries and – in doing so – breaking down barriers and creating new possibilities for the next generation. In 2017, the awards were accompanied for the first time by a conference, which provided a forum for creating action plans to tackle gender issues.

PROMOTE YOUR BUSINESS AS AN INDUSTRY LEADER ANDÂ RECOGNISE THE WOMEN WHO ARE DRIVING

CHANGE IN YOUR INDUSTRY WOMENININDUSTRY.COM.AU

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