Amber D. Patterson, CISR, CPIA

Mover & Shaker: Amber D. Patterson, CISR, CPIA

Age: 31

Agency: Liberty Insurance Agency, Pittsburgh, PA

Job title: Account Manager

Years in the industry: 7

Best part of your job:

The best part of my job is educating clients on their policies and available coverage. I think of myself as a real estate agent, showing them why the policy and coverage really speak to them, just as I would if I were showing them an actual home. I love knowing someone can count on me to be their educator in addition to their agent.

Biggest professional accomplishment:

My biggest professional accomplishment came in 2022, when I was named Pennsylvania’s Outstanding CSR of the Year and a national finalist by the Risk & Insurance Education Alliance. My next biggest and most recent accomplishment was obtaining a scholarship through the Alliance to pursue the Certified Personal Risk Manager designation.

Advice for those new to the industry:

The insurance industry is so broad; there are many different professions you can love. Find what really speaks to you and your goals. Buckle up, keep an open mind, and remain determined. Insurance can be a bumpy ride, but it’s never boring. Find what excites you, hold on to it, and continue to reach for the stars.