
14 minute read
Operations
by prgvea
Healy Power Plant
Replaced service emergency lighting in both units, installed beam clamps in various spots of the plants to be used for additional fall protection and added anti-slip material to Unit 2 lube oil area. In 2022, 362 Safety work orders were completed.
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Held a slips, trips and falls campaign and purchased additional safety equipment for employees. Since implementation, employees have taken ownership in the program and there have been 0 incidents to date.
Met EPA deadline of closing ash pond and reclamation of site.
Conducted a fish impingement study in collaboration with environmental.
After successful closure of the ash ponds, Healy management worked with environmental and engineering to design a long-term solution to handle and process bottom ash transport water being sluiced between Unit 1 and Unit 2.
Re-tuned fuel coal delivery, changing velocities through system which allowed plant to achieve 60 MW consistently (20% increase in capacity factor) as well as the units’ greatest MWH generation to date.
Dry Sorbet Injection System was installed on Unit 2. Increased overall plant safety, reliability and decrease overall potential for S02 violations.
Facility roof repairs were made that included iceguards to reduce safety hazards from ice sliding off facility.
Richard Storm of Innovative Combustion Technologies provided training to operators to increase pulverizer/boiler performance.
Ground was broken in the fall of 2022 on the Unit 1 SCR project. This included the removal of two decommissioned fuel tanks from the site of the SCR foundation area.
Assisted Board of Directors in Strategic Generation Plan. Healy staff worked in collaboration with various GVEA departments to generate two separate reports. One report identified shared systems between the units that would need to stay in service during the systematic retirement of Unit 2. A separate report was also generated, systematically identifying potential repurposing options for Unit 2.
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• Started the season with a challenging Christmas 2021 storm requiring a lot of repairs in 2022. July and August summer wind storms caused extensive damage and required a lot of effort for post storm cleanup.
• Identified idle transformers across the system to know where we have live spares, given long lead times and high costs for new units.
• Successful installation of the mobile substation at Brockman to support the replacement of Brockman Substation T2.
• Supported Electric Shop maintenance work by isolating switching orders.
• Supported GVEA contractors on the replacement of Gold Hill Substation B8.
Right Of Way Maintenance
• Two apprentices journeyed out.
• Chena Substation Feeders started to be cleared by contractors - will be completed in 2023.
• Contractor cleared transmission lines in several hot spot locations that needed attention in the Fairbanks area.
Significant efforts during the summer went to adressing service orders related to hazard trees caused by the July 2022 wind storms.
Vehicle Shop
• Vehicle replacement orders were significantly delayed, which required additional maintenance on units slated for replacement.
• Significant support for out of town equipment located in Healy, Eva Creek and North Pole.
Regulatory
Successfully received Regulatory Commission of Alaska (RCA) approval of a 12 month extension to GVEA’s current power purchase agreement with the University of Alaska – Fairbanks (UAF).
Worked to further GVEA’s Industry Influence Strategic Directive by working with representatives from the Railbelt Electric Utilities to advocate at the federal and state level on projects/priorities of Railbelt-wide importance.
Coordinated GVEA’s response and regulatory strategy on a request for interconnection received from Delta Junction Renewable Resources, LLC.
Worked with GVEA staff to successfully negotiate and receive RCA approval of a gas sales agreement with ENSTAR Natural Gas, LLC.
Ensured GVEA-specific views continued to be represented on the Railbelt Reliability Council (RRC) and during the RCA proceedings on the RRC’s application for certification as an Electric Reliability Organization.
Member Services
□ Member Services spent most of 2022 focused on the training, validation and implementation of the new NISC software. This project took over 2,395 hours in meetings, planning, validations and training for Member Services alone! This was in addition to normal day-to-day tasks. Some of the major changes that occurred were:
• Billing changed from 19 cycles to nine.
• New member app and portal with a single log on.
• Ability to text/email receipts to members.
• New bill look and layout.
Public relations SAFETY

◆ Developed and launched a new website that is ADA compliant, mobile friendly, easier to navigate and has enhanced features and a dedicated support team.
◆ Successfully facilitated response to grant for $13 million to fund line extension to Black Rapids.
◆ Delivered robust messaging campaign to members about transition to MyGVEA – very positive response from members regarding communication.
◆ Coordinated and executed many internal and external events - Heart Walk; United Way Campaign Soup Cook Off; first employee holiday party since COVID; fair booth and EV event.
◆ Coordinated numerous opportunities for employees to volunteer for Fairbanks and Healy nonprofit organizations.
◆ Supported Strategic Generation Efforts.
The GVEA Safety Strategic Directive Team (SSDT) reviewed a peer to peer safety recognition program that was presented by a New Mexico electric cooperative at the 2022 Alaska Power Association Safety Summit. The program annually recognizes employees who exemplify an attitude of safety. The SSDT agreed to explore development of the program at GVEA.
In coordination with GVEA Power Supply Engineers and Environmental Specialists, GVEA Safety performed a comprehensive audit of the Healy Unit 1 wet ash system. The risks, hazards and inefficiencies of the operation had raised some concerns among plant personnel, managers, supervisors and Safety.
Several GVEA Fire & Safety Procedures such as Bloodborne Pathogens Control Plan, Confined Space Permit and First Aid/CPR procedures were reviewed, updated and published as current. Reviews and updates to the Fire & Safety Procedure Library will continue through 2023.
Personnel
Training
Brady Hansen with Written in Red Electrical Safety Training Solutions conducted OSHA 1910.269 and Electrical “Square-up” training classes for GVEA and contract linemen and wiremen.
Rowen Tree Training conducted annual Tower Climbing/Rescue, Tree Climbing/ Rescue, and Bucket Truck Rescue Training.
• Wasilla, Alaska based Learn to Return Training Systems provided Delayed Care Wilderness Medical Training for GVEA ROW Maintenance, Linemen and Electricians.
• GVEA employees attended and completed in-person ALICE Active Shooter Response Training. GVEA received ALICE organizational certification in October 2022.
• A Safety Leadership Workshop for GVEA executives, managers and supervisors was conducted by Bud Branham - NRECA Safety Director.
GVEA Safety conducted live Fire Extinguisher Training for all Fairbanks, Healy and North Pole employees.
▶ The GVEA Safety Department was reorganized and moved under Abby Dillard, Director of Member Services.
▶ Norm Alden was promoted from Safety Specialist to Safety Manager.
▶ Bobbie Perkins was promoted from Safety Assistant to Safety Specialist.
▶ Patti Sellner was hired as Safety Specialist - Healy Operations.
Information systems
» Addressed Log4j exploits and implemented remediation across our code base.
» Submitted information for BDO audit.
» Provided ongoing support for CIS that is being phased out in lieu of NISC.
» Spin down checklists for NISC GO Live, involving over 13 systems for Customer Care & Billing go-live and CIS planned phase out.
» Various annual reports provided to respective groups including 2021/2022 Energy Assistance and Form 8300 IRS reporting
» Information Systems completed documenting 80% of our processes and procedures in 2022.
» IT supported the NISC transition with data cuts and answered many questions on data configurations of systems that came online in January 2023.
Industrial Communications & Technology
Succession planning was a huge accomplishment for the Industrial IT group in 2022. Two full-time and one part-time employees were hired which allowed work to begin on network upgrade/replacement projects that required additional resources.

Network bandwidth was upgraded from 1GB/s to 10GB/s from Illinois Street campus to the off-campus backup located at 901 Bidwill (BESS warm storage) to support increased data backup needs.
A lot of time and effort was spent improving system and network monitoring.
With the assistance of the rest of the IT team, much time was spent working on the transition to NISC (special thanks to Steve Brown for all of his work in this area).
A monitoring software suite for GVEA’s control systems was selected and sensors were installed as they arrived.

Cyber Security
□ All security awareness training for 2022 was completed by 100% of employees that required it.
□ A huge thank you to admin assistants and supervisors that assisted in getting all of these scheduled and completed.
□ Payment Card Industry Compliance was validated with KeyBank for all of 2022 and through Q2 of 2023.
□ Monthly security campaigns continued through the year. Monthly reports were sent to the EMT and supervisors with phish-prone counts and security awareness tip guides in lieu of a monthly newsletter.
□ We did not have a single month with a repeat clicker from the previous month.
□ All Oracle licensing and support was reviewed, renewed for the needed time, and confirmed to be completed properly by Oracle for 2022.
□ GVEA performed constant scans externally and had partner entities do the same to detect and address any vulnerabilities.
□ Provided a Cyber Security presentation to the board and continued to work on and build upon all items covered.
□ Worked with cyber insurance carrier’s Cyber Team and partner entities to ensure that our scans did not show vulnerabilities which could jeopardize our ability to obtain cyber insurance at renewal.
□ GVEA suffered no reportable Cyber Incidents and worked closely with Department of Homeland Security, Cybersecurity & Infrastructure Agency, and Department of Energy to ensure that we have the proper procedures in place in the event of a breach.
□ There were ample Phish Alert reports by employees in 2022, 3,115 reports through November, compared to 3,950 reports in 2021, 2,039 reports in 2020, and just 605 in 2019.
Accounting Treasury
▶ Submitted 2021 year-end external reports in a timely manner; RUS Form 7, RUS Form 12 and FERC1.
▶ Completed SRF filings in a timely manner.
▶ Closed out 2021 financials successfully.
Facilities
▶ Presented annual banking report to the board.
▶ Renewed KeyBank Line of Credit.
▶ Submitted tax return in a timely manner.
▶ Filed annual and quarterly USDA reports for REDLG grant.
▶ Completed annual and quarterly Payment Card Industry compliance attestations.
▶ Capital Credits paid out $3,300,000 for 1997 capital credits.
▶ Implemented additional fraud prevention tools on all bank accounts.
After 16 years of leadership, Dale Lupton retired and handed the reigns of leadership over to Mack Wiehl. Mack looks forward to continuing his work with all his fellow employees to ensure that needs are met in a timely fashion.
Once again, Facilities recorded an injury-free year with no lost time. Facilities continues to focus on using job briefs as an effective tool before starting a project to better understand risk and how to protect themselves from injury.
A major project to replace an aging boiler in the Nerland Building that had cracked its casing was undertaken in-house by GVEA HVAC Specialist Jacob Wipf. Jacob completed the swap just before the first blast of cold weather hit. By doing the project in-house, GVEA was able to save thousands in contractor costs.
Jacob also upgraded the HVAC software for the New Vehicle Shop to better control the heating and cooling of that facility.
▶ Transitioned to a new department supervisor

▶ Hired a new team member – Travis Lunney
▶ Developed and deployed a new Fix-it Ticket system
▶ Zero workdays lost to injury
Materials Management/Warehouse
The Healy Warehouse had a productive and busy year. Besides their daily functions, Tim Ehresman and Deanna Daniel supported three scheduled plant outages and continued to put effort into improving inventory controls. The Healy outdoor cold storage areas were cleaned and reorganized. They increased the number of cycle counts performed, which led to a successful annual inventory. They also became more involved with the Eva Creek inventory, performing the first annual inventory there.
The Fairbanks Warehouse was also very productive. Great effort was put into warehouse and yard cleanup/reorganization. After revamping the Bidwell yard, Fairbanks began utilizing it for special material storage and laydown. Ryan Middleton, Justin Gleason, Adam Zaverl, and Dave Woods also supported line crews through three major storm events. They ensured needed materials, tools, and consumables were available 24/7 during these incidents. The monitoring of inventory levels, needs, and their supply chain continued to be a major focus as well.
Both Warehouses completed their portion of the Quality Management Systems projects and made preparations for the upcoming NISC conversion.
Purchasing
Purchasing went through major changes in 2022, including staffing and preparation for NISC. The purchasing team supported several outages and large-scale projects.
• Transitioned department supervisors and hired a new purchasing agent.
• Purchasing assisted and defined needs in providing line crews with food, lodging, refreshments and logistic support during major outages.
• Purchasing supported Healy and North Pole through all planned and unplanned outages. Revamped the FR online ordering system for more user-friendly access and faster turnaround times.
Records Management
After a few years of research, implementation and training, our records management system is up and running. With regular maintenance and necessary updates, SharePoint, Teams, VisualSP, and Gimmal will set GVEA up for success in managing necessary documentation and increasing collaboration and communication. The Konica Minolta document scanning project moved along in 2022, with another pallet of mostly Engineering paperwork scanned and ingested into SharePoint for better usability and research purposes. Stacey Baldridge served (and continues to serve) as the main contact point for NISC Document Vault, and in 2022 worked with respective users to set up permissions, attributes and folder structures within the program to serve the new Connect/iVue system which went live in January 2023.
◆ Laserfiche to SharePoint migration completed.
◆ Multiple departments shared drives migrated to SharePoint.
◆ Stacey and ShareSquared migrated old internal web to SharePoint.
◆ Pallet three sent to California for scanning, and ingested into SharePoint.
◆ NISC Document Vault meetings and actions were deployed.
◆ Massive Generation SharePoint re-org.

◆ IE retired.
◆ Stacey completed in-depth Gimmal training.
◆ Built new fix-it-ticket system.
◆ Developed Management of Change tracking workflow with ShareSquared.
WHAT’S TO COME
Regulatory public relations
▶ Continue to strengthen GVEA’s industry influence by building on successes of 2022 as efforts to implement the Railbelt Vision carry on.
▶ Develop and gain RCA approval of filings implementing changes to GVEA’s tariff post-AMI and post-NISC conversions (On-Bill Financing, Schedule M, etc.).
▶ Continue to ensure GVEA’s interests are represented on the RRC Board of Directors, as well as during RCA proceedings, investigating the tariff, surcharge methodology, and rules of the RRC.
▶ Continue to provide Regulatory support and guidance on the five prongs of GVEA’s Strategic Generation Plan, including obtaining federal funding as it may be applicable.
▶ With the hiring of Jessica Broker as regulatory specialist, ensure that Regulatory continues to provide quality and timely customer service to internal and external stakeholders.
→ Continue strategic coordination of employee communication and event opportunities.
→ Focus on building partnerships at local, state and federal level to benefit employees and members.
→ Develop extensive new member outreach.
→ Expand GVEA’s digital presence and interactions.
→ Continue work to improve information available to members on GVEA.com.
→ Increase GVEA interactions with Key Accounts.
→ Maximize media opportunities for GVEA.
Member Services
• Trasitioning to NISC. This is a big project and we are ready for it. Exciting stuff!
• Partner with public relations on new member outreach program.
• Work with other GVEA departments on the development of on-bill financing and community solar projects.
Capital Credits
▶ Mail out IRS 1099-MISC’s to taxable capital credits payments during 2022.
▶ Allocate new 2022 Capital Credits to members (mid-year 2023), mail out about 50,000 letters to members with details on their new capital credits payable in 25 years.

▶ Process an estimated $1M of Capital Credit early retirement payments during 2023.
▶ Continue transition of new NISC software for both cash and capital credits processes.
Human Resources
◊ Employee Referral Program
◊ Employee Survey
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Financial transition
Materials/Warehouse
• Both warehouses are preparing for NISC and looking forward to the opportunities it will provide to improve inventory management and day-to-day tasks. There will be a significant focus on learning the new operating system, adapting to it and utilizing it to our advantage –all while ensuring service levels remain high.
The supply chain continues to be unstable, especially critical items such as transformers, conductor and hardware. So, we will continue to be proactive and secure material so that projects and work are minimally impacted.
Purchasing
• Purchasing will ensure we are as prepared as possible for the deployment of NISC, this includes creating and offering training for requisitions and educating employees on purchasing practices.
• Comprehensive review of the Purchasing Manual will take place in 2023.
• In an effort to continue standardizing work processes and procedures to maintain efficiency, purchasing is working on standardizing contract language and creating requisition request forms.
Records management
Stacey will continue to support digitization efforts throughout the company by working with other GVEA staff to locate and process paper and microfilm materials. Stacey plans to ship out at least one more pallet of paper documents for scanning and ingestion into SharePoint. Having access to paper files digitally will be a massive time saver and allow more employees to access and retrieve more information for their daily work.
• Stacey will also be training new GVEA staff members on SharePoint, reviewing SharePoint best practices, hosting advanced training for the Microsoft O365 suite and keeping up to date on all the newest apps and features O365 has to offer.
• Stacey will continue ensuring GVEA follows the established retention schedule and updating it as needed.
Facilities
Finish a major refresh of the facilities workspace creating more area for warehouse operations and for facilities tasks to be performed, this will include the cleaning and reorganization of the mezzanine storage area.
• Replace 100% of the Variable Airflow Valves in the Operations Building to gain better control of the heating and cooling in that building.
• Complete AC upgrade in the Member Services Building in the Spring of 2023 so that there is better control of the temperature in the offices.
Environmental
▶ Continue to strive to be as responsive and proactive as we can to support personnel in satisfying GVEA’s environmental responsibilities.
Accounting
• Complete implementation of NISC Finance.
• Recruit and hire open positions.
• Continue staff cross training rotation.
Treasury
▶ Implement the relending portion of the GVEA Rural Economic Development Revolving Loan Fund.
▶ Complete implementation of NISC Banking module.
CAD/CIS
We have contracted a surveyor, working in conjunction with our Engineering Technicians, to accurately locate and determine GPS coordinates for the section corners in Delta as we plan to continue updating our landbase in some of the more troublesome areas. We also look forward to building on the ESRI mobile app for the field crews to test in an effort to make it as robust and user friendly as possible.
E-Shop
For 2023, on top of the engineering projects and regularly scheduled maintenance, the EShop will be adding a new generator to the Healy Repeater to ensure that the Healy plant has communication during a power outage, replacing the fire alarm system at BESS (this is an enormous project!), assisting with the new SCADA upgrade in Dispatch, and replacing field reclosers and adding dispatch control to them where possible.
Land management
• Easement and permit acquisition to energize Black Rapids Training Center.
• Several single phase to three phase upgrades for Delta Ag. region.
Cyber security
→ Install and configure server and network infrastructure for new corporate IT environment.
→ Continue with NISC transition – CC&B module, Finance module and other modules to follow.
→ Complete VPN transition to Fortinet and decommission/remove EOL Cisco ASA and AnyConnect client.
→ Shift GVEA completely to Microsoft365 for email.
→ Ensure encryption for sending emails externally and safe links are both working properly and train employees on what they are and how they are used.
→ Implement patching procedure using new patching software recently purchased.
→ Implement a new ticketing system for more uniform problem management.
→ Look into purchasing five MTA communication sites (fiber huts) back from MTA.
→ Plan for eventual HVAC refresh in DC2 with Facilities and E-Shop.
→ Continue to improve our network and server monitoring.
Safety
▶ Develop and deliver leadership training to help promote and strengthen safety expectations.

▶ Partner and engage with all departments and divisions to improve safety culture through management commitment to safety and health.
▶ Begin construction on the Gensuite safety management software.
Power Supply Engineering
• Zehnder 2 DCS upgrade.
• Healy Unit 1 wet ash water treatment improvements.
• Optimizing existing generation process through KPIs, operating guidance and implementing process improvement opportunities.
• Develop written best practices for project management.