Wichita Presbyterian Manor
OCTOBER 2019
Life experience and a little competition inspired Margo Imes to write
Wichita Presbyterian Manor receives 2019 customer experience award from Pinnacle Quality Insight
It all started in 1998 when Westerly resident Margo Imes attended a Baxter Black show. There was a poet that opened up for Baxter and Margo thought to herself, “I can write better than that.” So, she did. Margo wrote poetry for years and decided to try cowboy poetry since she had 16 years of experience with horses, cows and farm work. The first poem she wrote, she shared with friends and everybody wanted a copy. She Margo’s cowboy poetry is based on continues to share her work by 16 years of experience with horses reciting her cowboy poetry around and farm life. the Midwest at benefit/fundraiser events, book clubs, organizations that need programs and church groups. She has even had her work published in a poetry book called “The Big Roundup.” Besides proving to herself that she was more talented than that opening act at the Baxter Black show years ago, Margo enjoys writing cowboy poetry because it is therapeutic to her. The cowboy way of life is also something she and her husband, Vern, have shared for 22 years. It wasn’t until the two attended a whistle dance that they met. The dance requires you to dance with your partner for about 15 seconds and when the whistle blows you switch partners. The theme event encouraged dancers to dress like their favorite athlete. Margo’s favorite athlete was a barrel racer, so she dressed up as a cowgirl. As the two danced, Vern asked her if she was a real cowgirl and Margo responded, “yes!” IMES - continued on page 2
Wichita Presbyterian Manor is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2019 Customer Experience Award™. The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Wichita Presbyterian Manor received the award in skilled nursing. Over the course of 2018, a sampling of Presbyterian Manor’s residents and their families participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Presbyterian Manor in AWARD - continued on page 3
Wichita Presbyterian Manor | A PMMA COMMUNITY
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