Topeka Presbyterian Manor
MAY 2021
Pinnacle Quality Insight survey results As part of Topeka Presbyterian Manor’s ongoing customer service initiative, residents and their representatives are randomly selected to participate in telephone satisfaction surveys conducted by Pinnacle Quality Insight.
Our new stylist, April Shideler.
New Presbyterian Manor hair stylist feels ‘blessed’ to be part of our lives April Shideler isn’t sure exactly why she decided to go into the hair industry. She was 20 years old and managing a Hardee’s, and cosmetology school sounded like a pretty good option to her, so she enrolled. Now April has more than 30 years’ experience in the field. She began her career at a JC Penney salon, and eventually became the manager of the Penney’s salon at the Oak Park Mall in Kansas City. Then April served as the director of B Street Cosmetology School in Topeka. However, despite her career achievements, April says working at the Topeka Presbyterian Manor beauty shop has been one of the most delightful parts of her career. “I love it,” April said. “I actually love going to work. I love the ladies. STYLIST - continued on page 2
The graphic on page 3 highlights some of the survey results. All scores are given on a 5-point scale, with 5 being the highest score and 1 the lowest score. Between February 2020 and January 2021, Topeka Presbyterian Manor residents and their families gave the community high scores in demonstrating dignity and respect, cleanliness, and professional therapy services. In addition, residents and their family members indicated a high willingness to recommend the community to others. “I have nothing but good things to say. Over the last year, they have done a great job at taking the pandemic seriously and have put in place precautionary measures to protect the residents,” one respondent said. SURVEY - continued on page 3
Topeka Presbyterian Manor | A PMMA COMMUNITY
1
STYLIST - continued from page 1
Caring for them makes me feel good.” She has been working behind a chair at Presbyterian Manor since Feb. 2, and she finds it much less stressful than “corralling” 45-50 stylists. “This is a breeze,” April said. “You talk to people. You make them feel good. It’s just from one end of the spectrum to the other. It’s more of a chill atmosphere here.”
April will continue to offer the usual beauty shop services, including cuts, blow-outs, and shampoo and sets. This isn’t her first experience working with seniors. Earlier in her career, April owned her own salon, which she ran with her best friend. At the same time, she worked Fridays at a senior living community. April had also worked with seniors in more recent years before she was sidelined by a brain tumor. She is
now completely recovered. “It just took me out of the game for a bit,” she said. April and her husband, Mark Milliken, have been married for 26 years. She has two adult daughters and four grandchildren. “I’m incredibly blessed,” she said. ◆
COVID-19 updates continue Get the latest updates on visitation, ongoing safety measures and PMMA’s response to COVID-19 on your community website at TopekaPresbyterianManor.org/ covid-19. Visitation status is updated weekly on Mondays and as needed as our COVID status changes. Send an Art is Ageless® e-card for Mother’s Day using the link on the COVID-19 Updates page. May is also National Nurses’ Week, May 6 through 12. Send a note of appreciation to a special nurse using a Thank You e-card or one of the blank Art is Ageless e-cards. ◆
Like us on Facebook to stay updated on news and events.
Community Matters 785-272-6510 ◆ Fax: 785-272-0496 4712 S.W. Sixth Ave. Topeka, KS 66606-2284 TopekaPresbyterianManor.org
2
COMMUNITY MATTERS | May 2021
is published monthly for residents and friends of Topeka Presbyterian Manor by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.
To submit or suggest articles: dloftin@pmma.org Heather Pilkinton, executive director Danica Loftin, marketing director
OUR MISSION: To provide quality senior services guided by Christian values.
SURVEY - continued from page 1
We greatly value the opinions
of our residents and their representatives about the care and services we provide, and we encourage them to participate
honestly when contacted by Pinnacle Quality Insight. All state and federal confidentiality laws are met in Pinnacle’s service. ◆
Changes are coming
Starting in July 2021, the Community Matters newsletter will transition to a fully electronic newsletter. To receive the newsletter by email, visit TopekaPresbyterianManor.org and use the sign-up form on the lower portion of the homepage to sign up for regular monthly delivery of the newsletter in your inbox. Residents may still receive a hard copy upon request through the Administrative office. ◆
Topeka Presbyterian Manor | A PMMA COMMUNITY
3
4712 S.W. Sixth Ave. Topeka, KS 66606-2284 RETURN SERVICE REQUESTED
4
COMMUNITY MATTERS | May 2021
PEOPLE GIVING TO PEOPLE
An update on how gifts are changing lives in PMMA communities
PLANNING FOR THE FUTURE A donor's story
We often hear from donors, "I wish I could do more to support the PMMA mission." Many are surprised to discover that through estate planning, they can have a tremendous philanthropic impact on PMMA’s future, while still caring for their own financial needs along the way.
Karen Smith (right), an independent living resident at The Westerly on PMMA’s Wichita campus, plans to give back to the place that has meant so much to her during retirement. Karen made provisions in her will to benefit Wichita Presbyterian Manor.
“When I came here in 2015, they promised I would be cared for, for the rest of my life, even if I ran out of money,” Karen said. “I have saved all my life, but I am not a millionaire, and that security has been a comfort. I decided that leaving my estate to Wichita Presbyterian Manor was a good option. I want to leave anything I have left to someone else who came here with the promise of being cared for, for the rest of their life.”
Karen’s estate planning still leaves her plenty of options while she is living.
“There is not a restriction as to how I spend,” she said. “I started traveling, took a break during the pandemic, and plan to start up again when it is safe. This is a good time in my life.”
Karen, a retired nurse practitioner, began envisioning what she wanted life to be like in retirement while she was still in the throes of her career. After discovering Wichita Presbyterian Manor, she knew it would be the right place to live out the rest of her life.
While many of Karen’s activities were put on hold during the pandemic, she also knew that living at PMMA meant there was help if she needed it. She would be safe and cared for, no matter what.
“I don’t have any children and I have too many nieces and nephews to count,” Karen said. “I didn’t want anyone to have to take care of Aunt Karen. At PMMA, I have independence. Everyone I need is here, everything I need is here.”
Spring 2021
(continued)
WHY IS HE SMILING?
He just gave a tax free gift to PMMA.
He is over 70 1/2 and eligible to give a tax free gift from his IRA to support his favorite non-profit, Presbyterian Manors of Mid-America (PMMA)!
A gift from your IRA is tax free if... You are over 70 1/2 You need to meet your required minimum distribution for 2021 You make a charitable gift directly from your IRA to PMMA
You can make a gift of up to $100,000 of your required minimum distribution to PMMA without having to pay income tax on the withdrawal, all the while helping seniors in need.
We encourage you to speak to your financial advisor to determine if this is a good opportunity for you. To learn more, contact us by email at development@pmma.org or call 316-652-6222.
EMBRACE THE LAZY DAYS OF SUMMER Donate your extra vehicle to PMMA Rather than stress about a car you no longer need, embrace the lazy days of summer by donating it to PMMA. Vehicle donations make giving easy. Plus, we handle everything from the free pick-up and sale to sending the necessary donation tax receipts for your generous donation.
PMMA accepts many kinds of vehicles as a form of support, including cars, trucks, motorcycles, and even RVs. Donate your vehicle now, so you can relax, enjoy summer, and sleep well knowing your vehicle helped PMMA.
To learn more or to get started on your vehicle donation today, call 844-490-4483 or visit giving.presbyterianmanors.org/vehicle-donations/. Our Vehicle Donation Support team is here for you seven days a week. All drivers have been requested to practice safe and secure interactions with donors, including minimizing contact.
FOR MORE INFORMATION: 316-685-1100
|
DEVELOPMENT@PMMA.ORG