Farmington Presbyterian Manor
OCTOBER 2019
Farmington Presbyterian Manor receives 2019 Customer Experience Award from Pinnacle Quality Insight The entire Steering Committee. From left, back row: Jennifer McClanahand, Sarah Oenning, Kim Long, Matt Sebastian, Rev. John Goodwin, Byron Taylor. From left, front row: Patti Christen, Jon Cozean, Ph.D, Carol Willman, Ph.D., Jane Hull, Becky Panchot and Nancy Sullivan.
Ground broken for fellowship center Farmington Presbyterian Manor’s Give. Gather. Grow. campaign for the campus’ new fellowship center took a giant step forward Sept. 5 with the groundbreaking for the construction project, slated to be complete in the spring. “There is no doubt that the Give. Gather. Grow. campaign is a part of God’s bigger plan to enhance the mission of Farmington Presbyterian Manor, which is to provide quality senior services guided by Christian values,” said Bruce H. Shogren, PMMA’s president and CEO. The 3,500-square-foot fellowship center project came out of a desire to create more common space at the senior living community for residents to gather for worship, activities and enjoy family gatherings, as well as provide access to outdoor spaces where residents can enjoy fresh air and the therapeutic benefits of nature. “The 55th anniversary and celebration was truly a spark that ignited all of us to come together for the common purpose of doing good for FELLOWSHIP - continued on page 2
Farmington Presbyterian Manor is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2019 Customer Experience Award™. The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Farmington Presbyterian Manor received the award for assisted living and skilled nursing. Over the course of 2018, a sampling of Presbyterian Manor’s residents and their families participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Presbyterian Manor in specific categories. “The Customer Experience Award reflects our staff ’s dedication to AWARD - continued on page 4
Farmington Presbyterian Manor | A PMMA COMMUNITY
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the residents,” said Nancy Sullivan, co-chair of the Give. Gather. Grow. steering committee. “We wanted to enhance the lives of the residents and staff.” When Jane Hull, executive director, was approached by a donor seeking to support Farmington Presbyterian Manor, she immediately knew where those funds could be used. The anonymous gift of $1 million kick-started the fellowship center project. “The generous gift was the nudge of God to set us on this journey to Give. Gather. Grow.,” said Sullivan. With guidance from PMMA’s Department of Giving and the operations team, the dream of such a space began to take shape.
Committee are an integral part of this project. We are grateful for their time, energy and resources they have invested to make this a reality.” The total anticipated cost for the project is $1.25 million. The Give. Gather. Grow. campaign will raise the additional $250,000 needed to fund the project. Together, community staff pledged $25,000 toward the project, and with additional donations already received, the campaign has raised $134,000 toward its goal. “We welcome any local business or organization to match this generous gift from our dedicated employees,” said Sullivan.
A resident reviews the program while waiting for the event to start.
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The fellowship center project went through several rounds of architectural revisions with Gravity Works Architecture. The 3,500-square-foot center will provide space for weekly worship services, anniversary parties, regular activities and exercise classes, and access to the outdoors where residents can reconnect with nature and enjoy the healing and therapeutic effects of fresh air and sunshine. “This would not be possible without the support of the friends and family of Farmington Presbyterian Manor,” said Shogren. “The Mission Committee and Campaign Steering
The Hull family gathers to celebrate the naming of the fellowship hall. Like us on Facebook to stay updated on news and events.
FARMINGTON Presbyterian Manor
573-756-6768 ◆ Fax: 573-756-6014 500 Cayce St. Farmington, MO 63640-2910 FarmingtonPresbyterianManor.org
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COMMUNITY MATTERS | October 2019
Community Matters
is published monthly for residents and friends of Farmington Presbyterian Manor by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organizaton.
To submit or suggest articles: aallen@PMMA.org Jane Hull, executive director Anne Allen, marketing director
OUR MISSION: To provide quality senior services guided by Christian values.
Artist turns life experiences into masterpieces For Juanita Rapp-Wyman, art is a deeply personal thing with every photograph, drawing and painting depicting a scene taken from her own life. It is a process that brings both a level of authenticity to her work, and, in the case of her drawing “Farmer Working on His Irrigation Pump,” awards. Named this year’s “Best of Show” in the professional division of the Art is Ageless® juried art competition, “Farmer Working on His Irrigation Pump” is based on a photograph taken of her father-in-law working on the family farm. While the piece is a tribute to him and other farmers of southeastern Missouri, it is also a representation of Juanita’s desire to actively preserve the world she sees around her. “I love to paint the American heartland and recreate scenes of rural life in the Midwest,” said Juanita. “I see myself creating a documentation of everyday American life and its people as I view it.” The fact that the subject of the drawing is someone that Juanita herself both knew and loved is something she thinks only adds to the overall quality of the piece. “It makes it easier to paint if you know your subject matter well— you put a little more feeling into it, and I think you can tell,” said Juanita. Like “Farmer Working on His Irrigation Pump,” many of Juanita’s drawings begin their lives as photographs, and she is constantly on the lookout for inspiration, both in and around her hometown of Ste. Genevieve, Mo., and as far away
“Farmer Working on His Irrigation Pump” by Juanita Rapp-Wyman. as the German countryside. “I take hundreds of photos when I travel, always with an eye on a future painting,” said Juanita. A retired art teacher of 30 years, Juanita has enjoyed the opportunity that retirement has given her to finally “practice what she preached.” Over the years, she has worked in a variety of mediums, an experience she feels is coming through in her current chalk pastel work. “After spending time doing scenes in oils, I went back to pastels and my technique had evolved into something different,” said Juanita. “My chalk pastels are now ‘painterly’ looking—they resemble my oil paintings.” Juanita has been competing in Art is Ageless® for six years and this is the second time she has won “Best of Show.” For her, the art itself is the
Juanita Rapp-Wyman best reward. “Being recognized and having the opportunity to compete against people throughout the state is a neat thing to be able to do too,” said Juanita. “But it’s also nice to see that we still have it within us to be productive and do the things we enjoy.” ◆
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Meet Moriah, dining services director Moriah Garst is the new dining services director for Farmington Presbyterian Manor. Originally from Phoenix, she moved to the Farmington area when she was 13 and attended the Culinary Institute of St. Louis at Hickey, where she earned her Associate of Culinary Arts. After graduation, Moriah interned at the University of Notre Dame before moving back to the Farmington area.
had a big gala of 3,000 people in the Red Bird Club. I was doing the desserts for that. We had to make sure the tables stayed full. It was cool … there were ice sculptures everywhere!”
“That was pretty cool—I worked at the main kitchen on campus. I was mostly in the bakery where we made high volume food. At one point we made 150 dozen doughnuts for a campus event. It was when football started, which is a huge deal there,” said Moriah.
“I’m known for my chocolate chip cookies. It was my grandma’s recipe, and I tweaked it a little bit. My dad always told me I needed to sell them. I’ve been doing that for about a year. It’s fun and crazy to see what people come up with for cake ideas,” said Moriah.
Another incredible experience on her resume includes volunteering as a chef at Busch Stadium for the 2013 World Series.
While she likes to bake sweet treats in her free time, Moriah enjoys taking care of her team and residents during the day.
“It was an amazing experience— not everyone can say they worked there. It was when I was in culinary school. A few of us got to go and cook for the VIP suites and they
“At the Presbyterian Manor, working on teamwork is my number one priority—making sure my staff is getting along and working together to do what’s best
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customer experience, overall satisfaction, professional therapy, quality of food, willingness to recommend to others, response to problems, and safety and security for Assisted Living satisfaction surveys.
our mission—to provide quality senior services guided by Christian values,” said Jane Hull, executive director. “It is a tremendous compliment that our residents rate us so highly for those efforts.” Farmington scored in the top 15-percent in the categories of admissions process, cleanliness, dignity and respect, dining service, meeting individual needs, laundry service, nursing care, overall
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If you have a sweet tooth, Moriah is a good person to know. Aside from her day job on our campus, she has a side business making cakes and other desserts: Mo’s Cakes and More.
In addition, Farmington scored in the top 15-percent in the categories of cleanliness, overall satisfaction, personal care, willingness to recommend to others, response to problems and meeting
COMMUNITY MATTERS | October 2019
Moriah Garst for the residents,” said Moriah. “I like being in the kitchen and who I work with. I have a lot of great employees.” While she may be known for her desserts, Moriah has one favorite thing to cook: “Chicken alfredo pasta!” When she’s not in the kitchen, Moriah enjoys spending time with her husband, Skyler, her stepdaughter and four dogs. ◆
transportation needs on Skilled Nursing satisfaction surveys. Through Pinnacle Quality Insight’s monthly phone surveys, Farmington Presbyterian Manor has gathered real-time survey results to gain a better understanding of the residents’ needs and make improvements when necessary, continuing a 57-year emphasis on ensuring the individual needs of every resident are met. ◆
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The new fellowship center will also serve as a legacy for the campus’ executive director and her family. “Jane Hull has been a part of the PMMA family and living the mission for almost 40 years. She has demonstrated a commitment to success, built a reputation for quality and resident satisfaction, all the while maintaining a strong passion for seniors. She and her Farmington team put the residents and their families’ first every day. Today, we break ground for the Hull Family Fellowship Center,” Shogren said.
The crowd gathers in anticipation.
Hull’s children, Christy and Jonathan and their families were present for the groundbreaking. “We all know that behind a great leader is a family that supports and encourages,” Sullivan said. “I know that Jane’s late husband, Eddie, is also here in spirit, and we know he would be proud of Jane and the team’s accomplishment.” Brockmiller Construction will be the general contractor for the project. It is anticipated the Hull Family Fellowship Center will open in spring 2020. To learn more about the Give. Gather. Grow. fundraising campaign and how you can contribute, contact Patti Christen at 316-734-2275 or email pchristen@pmma.org. ◆
Scenes from our ground-breaking ceremony. From left: Bruce Shogren, President/CEO of PMMA; Nancy Sullivan, Give. Gather. Grow. Steering Committee co-chair; Jane Hull, executive director; and Byron Taylor Give. Gather. Grow. Steering Committee co-chair, turn the first shovels of dirt for the new fellowship center. Farmington Presbyterian Manor | A PMMA COMMUNITY
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FARMINGTON Presbyterian Manor
500 Cayce St. Farmington, MO 63640-2910 RETURN SERVICE REQUESTED
Our Mission: to provide quality senior services guided by Christian values Like us on Facebook to stay updated on news and events.
Employee of the month: Elizabeth Allen Congratulations to Elizabeth Allen, LPN, our employee of the month for August! “Elizabeth is very caring and compassionate. She stays over when she can to help. And she’s never late. She always has a very pleasant attitude. She’s a really good nurse, an advocate for our patients and tries to make sure they’re always taken care of,” said Peggy Bland, director of nursing. This month, Elizabeth will celebrate her 7th anniversary working at Farmington Presbyterian Manor. She is married and has two children. “Her kids are the joy of her life. She’s also an animal lover,” added Peggy. Congratulations, Elizabeth! Thank you for everything you do for our community. ◆
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Honoring our Heroes November 11, 9:30 a.m. Area veterans, their spouses and widows are invited to our annual Veteran’s Day Breakfast. Reservations are required as space is limited. RSVP to Anne Allen at 573-756-6768 or aallen@pmma.org.