Parsons Presbyterian Manor
AUGUST 2020
Introducing Alex Peak
COVID-19 updates continue
Alex Peak stepped into the position of marketing director at Parsons Presbyterian Manor in January. Alex spends her days fielding questions about life at Parsons Presbyterian Manor. She gives tours and conducts home visits with prospective residents. “I’m their resource,” she said. Alex also develops social media posts for the community, places advertising in local publications and oversees the content for each issue of “Community Matters.” She lives in Altamont, Kan., home of Alex Peak Labette County High School, her alma mater. Alex is currently working toward a degree in marketing management at Western Governors University.
As the COVID-19 pandemic continues, you can count on regular communication from your PMMA community and PMMA leadership. PMMA’s President and CEO Bruce Shogren’s latest letter to residents and families are posted to your community website, ParsonsPresbyterianManor.org/ covid-19. In this issue of Community Matters, you’ll find an explanation of the phases of reopening and a flow chart showing all the entities contributing to our reopening plans. u
Alex lived in Wichita for a year, where she served as the volunteer coordinator for Kindred Hospice. She was familiar with the organization, as her mother was the executive director for the organization’s Parsons office for a time, and Alex spent more than five years volunteering in the office. Alex joined the staff at Presbyterian Manor when she and her fiancé Taylor decided to move back home. She enjoys working with an older population again. “I have a heart for older people,” Alex said. “It’s definitely one of my passions.” The biggest challenge has been learning how the process at a senior living community differs from hospice, but it hasn’t taken Alex long to catch on.
ALEX PEAK – continued on page 2 Parsons Presbyterian Manor | A PMMA COMMUNITY
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Stay alert for fraud during the coronavirus national emergency Con artists like to take advantage of people when they’re distracted. Con artists may try to get your Medicare Number or personal information so they can steal your identity and commit Medicare fraud. Medicare fraud results in higher health care costs and taxes for everyone.
Learn more about Medicare and recent scams.
Check regularly for Medicare billing fraud.
Know what a Medicare plan can and can’t do before you join.
Review your Medicare claims and Medicare Summary Notices for any services billed to your Medicare Number you don’t recognize.
Don’ts Give your Medicare card, Medicare Number, Social Security card, or Social Security Number to anyone except your doctor or people you know should have it.
Protect yourself from Medicare fraud.
Accept offers of money or gifts for free medical care.
Guard your Medicare card like it’s a credit card. Remember:
Allow anyone, except your doctor or other Medicare providers, to review your medical records or recommend services.
Medicare will never contact you for your Medicare Number or other personal information unless you’ve given them permission in advance.
Contact your doctor to request a service that you don’t need.
Review your Medicare Summary Notices for errors and report anything suspicious to Medicare. Compare the dates and services on your calendar with the statements you get from Medicare to make sure you got each service listed and that all the details are correct. These include the “Medicare Summary Notice” (MSN) if you have Original Medicare , or similar statements from your plan if you’re in
Medicare will never call you to sell you anything.
FRAUD – continued on page 4
You may get calls from people promising you things if you give them a Medicare Number. Don’t do it.
Alex Peak– continued from page 1
Medicare will never visit you at your home.
The couple are expecting a baby boy in August, and they are planning their wedding for May 2021.
Medicare can’t enroll you over the phone unless you called first.
When she is not preparing for major life events, Alex enjoys spending time with her family and friends. She particularly likes relaxing poolside in the summer, her favorite season.
Do’s Protect your Medicare Number and your Social Security Number.
When she’s not working or doing schoolwork, she also enjoys reading a good romance novel.
Use a calendar to record all of your doctor’s appointments and any tests you get.
If you know someone who might be interested in Parsons Presbyterian Manor, please refer them to Alex. She can be reached at 620-421-1450 or via email: apeak@pmma.org.u Like us on Facebook to stay updated on news and events.
PARSONS Presbyterian Manor
620-421-1450 u Fax: 620-421-1897 3501 Dirr Ave. Parsons, KS 67357-2220 ParsonsPresbyterianManor.org
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COMMUNITY MATTERS | August 2020
Community Matters is published monthly for residents and friends of Parsons Presbyterian Manor by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.
To submit or suggest articles: apeak@PMMA.org Maegen Pegues, executive director Alexandria Peak, marketing director
OUR MISSION: To provide quality senior services guided by Christian values.
Parsons Presbyterian Manor gets zero-deficiencies for health care focused infection control survey Parsons Presbyterian Manor earned a zero-deficiency survey rating for a focused infection control survey conducted on behalf of the Centers for Medicare and Medicaid Services (CMS) in June. CMS announced in March that priority would be given to focused infection control surveys and annual surveys would be delayed in an effort to ensure nursing homes were prepared to respond to the threat of disease caused by the 2019 Novel Coronavirus (COVID-19). All nursing homes will receive a focused infection control survey by July 31, 2020. Zero deficiencies means Parsons Presbyterian Manor met all the standards for infection control in the
community’s health care neighborhood.
licenses and continue to provide care.
“Every day I see our employees go above and beyond in the care they provide,” said Maegen Pegeus, executive director. “These survey results are tangible proof of our employees’ commitment to providing quality senior care and services based on Christian values.”
The focused infection control surveys hone in on a nursing facility’s adherence to Centers for Disease Control (CDC) and CMS guidance for infection control practices to prevent disease at the community. Communities are assessed on staff and resident education on hand hygiene and coughing/sneezing etiquette, cleaning, screening of employees and residents, effective transmissionbased precautions, proper use/discarding of personal protective equipment and signage at entrances and resident rooms. It also examines the facility’s policies and emergency preparedness related to a pandemic or outbreak.u
Senior living communities are surveyed annually by their licensing agency for compliance of regulations established by the Kansas Department of Aging and Disability Services (KDADS) and CMS. These regulations are designed to ensure a standard of care is met. By meeting this standard, senior living communities are able to renew their
Parsons Presbyterian Manor | A PMMA COMMUNITY
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PARSONS Presbyterian Manor 3501 Dirr Ave. Parsons, KS 67357-2220 RETURN SERVICE REQUESTED
OUR MISSION: To provide quality senior services guided by Christian values.
Like us on Facebook to stay updated on news and events.
Fraud– continued from page 2 a Medicare Advantage Plan. They list the services you got or prescriptions you filled. Check your claims early—the sooner you see and report errors, the sooner you can help stop fraud. Log into MyMedicare.gov to view your Original Medicare claims as soon as they’re processed, or call us at 1-800-MEDICARE (1-800-6334227). Check the receipts and statements you get from providers for mistakes. If you think a charge is incorrect and you know the provider, you may want to call their office to ask about it. The person you speak to may help you better understand the services or supplies you got, or they
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may realize a billing error was made. If you’ve contacted the provider and you suspect that Medicare is being charged for health care you didn’t get, or you don’t know the provider on the claim, find out how to report fraud. Report anything suspicious to Medicare. If you suspect fraud, call 1-800-MEDICARE.
Integrity Contractor (MEDIC) at 1-877-7SAFERX (1-877-772-3379). Have this information before you report fraud: • Your name and Medicare Number. • The provider’s name and any identifying information you may have.
You can report suspected Medicare fraud by:
• The service or item you’re questioning and when it was supposedly given or delivered.
Calling us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
• The payment amount approved and paid by Medicare.
If you’re in a Medicare Advantage Plan, call the Medicare Drug
COMMUNITY MATTERS | August 2020
• The date on your Medicare Summary Notice or claim. u