Fort Scott Community Matters June 2020

Fort Scott Presbyterian Village

JUNE 2020

Fort Scott Presbyterian Village gets high marks from residents As part of Fort Scott Presbyterian Village’s ongoing customer service initiative, residents and their representatives are randomly selected to participate in telephone satisfaction surveys conducted by Pinnacle Quality Insight. Here’s just a sampling of what residents had to say about Presbyterian Village: “Every time I talk to someone, I tell them about [Presbyterian Village]. I would tell them that if they have to go to an assisted living place, they should come here.”

The graphic below highlights some of the survey results. All scores are given on a 5-point scale, with 5 being the highest score and 1 the lowest score. Between March 2019 and February 2020, Fort Scott Presbyterian Village residents and their families gave the community high scores in treating residents with dignity and respect, ease of the move-in process and cleanliness. In addition, residents and families also reported a high willingness to recommend the community to others.

We greatly value the opinions of our residents and their representatives about the care and services we provide, and we encourage them to participate honestly when contacted by Pinnacle Quality Insight. All state and federal confidentiality laws are met in Pinnacle’s service. u

COVID -19 updates continue As the COVID-19 pandemic continues, you can count on regular communication from your PMMA community and PMMA leadership. PMMA’s President and CEO Bruce Shogren’s latest letter to residents and families are posted to your community website, FortScottPresbyterianVillage.org/ covid-19. Get the latest infor-

mation about visitation and restrictions on deliveries and learn more about PMMA’s infection control efforts to contain COVID-19 across the PMMA system. u

Source: Pinnacle Quality Insight (12 month ave. Mar. 2019 - Feb. 2020)

5 4

4.90

5.00

4.94

4.87

Move-in Process

Dignity & Respect

Cleanliness

Recommend to Others

ASSISTED LIVING

ASSISTED LIVING

3 2 1

ASSISTED LIVING

ASSISTED LIVING

Fort Scott Presbyterian Village | A PMMA COMMUNITY

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Spring is in the air at Fort Scott Presbyterian Village Life might look a little different right now inside Fort Scott Presbyterian Village — but people working every day to make life a little brighter isn’t anything new.

Life Enrichment Director Judy Davis has been busy crafting up various hallway decorations for our community. Some hallways featured spring bonnets, while other hallways were decorated with springtime decorations to hang on residents’ doors.

Yet another area featured a springthemed stand constructed by Clarice Russell.

“I am not able to buy flowers right now, so I created a flower stand that reminds me of flowers on the farm,” she said. u

Clarice Russell created a “farm stand” of spring flowers.

Judy Davis, life enrichment director, created decorations with artificial flowers to bring the spirit of spring inside Presbyterian Village.

Some hallways feature spring bonnets as decorations.

Delivery ‘unmasks’ Bourbon County sheriff’s kindness Fort Scott Presbyterian Village would like to say thank you to everyone who has donated masks and gowns to our staff.

Major Bobby Reed from the Bourbon County sheriff’s department hand-delivered a big bag of masks. We are grateful to live in a community that cares so much for our residents and takes the time and effort to lend a hand in challenging times. Thank you! u

Major Bobby Reed with the Bourbon County Sheriff’s Office shows the masks donated to Fort Scott Presbyterian Village.

Ellen Fairchild, director of assisted living, receives donated cloth masks from Major Bobby Reed with the Bourbon County Sheriff’s Department.

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FORT SCOTT Presbyterian Village

A PMMA COMMUNITY

620-223-5550 u Fax: 620-223-7800 2401 S. Horton Fort Scott, KS 66701 FortScottPresbyterianVillage.org

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COMMUNITY MATTERS | June 2020

Community Matters is published monthly for residents and friends of Fort Scott Presbyterian Village

by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.

To submit or suggest articles: rkellum@pmma.org Ginger Nance, executive director Becky Kellum, marketing director

OUR MISSION: To provide quality senior services guided by Christian values.

Spare time turns into mission for Janice Ramsey

Janice Ramsey

Some residents of Fort Scott Presbyterian Village have been very busy during the recent stay-at-home order.

Resident Janice Ramsey has not let social distancing leave her with idle hands. Instead, she’s been busy designing and sewing a batch of aprons for Easter and Mother’s Day. By the middle of April, she had sewn 16 aprons and planned to make even more.

Janice said the project is a good way for her to keep her mind off the news during the COVID-19 pandemic. The news changes day to day and sometimes hour to hour, and sewing gives her a creative and productive way to spend these unpredictable times.

As she has done during other big events throughout her life, Janice said she’s begun a journal in which she saves

Sewing gives Janice Ramsey a positive outlet instead of focusing on the ever-changing news about COVID-19.

newspaper clippings about the day’s events. It might serve as a useful tool for her children to use to reflect on the experiences we all shared during this pandemic.

“But my children are adults, so there is no need for me to create a journal,” she mused. “I’m just staying home and staying safe.” u

Janice’s apartment has a wellstocked sewing corner.

One of the 16 aprons Janice had completed by middle of April.

Fort Scott Presbyterian Village | A PMMA COMMUNITY

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FORT SCOTT Presbyterian Village A PMMA COMMUNITY

2401 S. Horton Fort Scott, KS 66701 RETURN SERVICE REQUESTED

OUR MISSION: To provide quality senior services guided

by Christian values.

Like us on Facebook to stay updated on news and events.

Peerless Products builds on staff protection We’d like to give a big thank you to David Elliott from local home improvement company Peerless Products, Inc., for the generous donation of masks for the staff of Fort Scott Presbyterian Village.

The masks will help our residents and staff stay safe and remind us of the generosity and kindness of so many people in our community.

David Elliott of Peerless Products, Inc., presents Ginger Nance, executive director, with donated masks for staff and residents at Presbyterian Village.

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COMMUNITY MATTERS | June 2020

Peerless Products designs and manufactures windows, doors and other home accessories. The company was founded in 1958 and employs 350 people.

David Elliott and his dad, Jerry Elliott, have a socially distant visit.

While delivering the masks, David took the time to have a socially distanced visit with his father, Jerry

Thanks again David for your thoughtful donation to Fort Scott Presbyterian Village. u

Elliott, who is a resident in our community.