The Glen at Aberdeen Heights Community Matters

Aberdeen Heights

OCTOBER 2020

Our musical happy hour has made an appearance again!

After being suspended for a time due to efforts to protect residents from COVID-19, we have begun to ease back into musical entertainment. In this photo, Hannah Lefort plays the guitar for residents at one of our socially distanced happy hours. u

COVID-19 updates continue

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As the COVID-19 pandemic continues, you can count on regular communication from your PMMA community and PMMA leadership. PMMA’s President and CEO Bruce Shogren’s latest letter to residents and families are posted to your community website, AberdeenSeniorLiving.org/covid-19.

If there is a COVID-19 outbreak (positive COVID-19 test) at your community, your leadership team will contact employees, residents and their designated family representatives via telephone, email or mail with information about the outbreak and the recommendations of the local health department. u

Hannah Lefort shares her guitar music with residents!

Aberdeen Heights | A PMMA COMMUNITY

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Puzzlers!

Juanita Branson works on a puzzle in the commons at The Glen at Aberdeen Heights.

Rita Seiler passes the time with a 500-piece puzzle.

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Community Matters 314-909-6010 â—† Fax: 913-599-3810 505 Couch Ave. Kirkwood, MO 63122-5536 AberdeenSeniorLiving.com

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COMMUNITY MATTERS | October 2020

is published monthly for residents and friends of Aberdeen Heights

by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.

To submit or suggest articles: llandy@pmma.org Rick Cumberland, executive director Lily Landy, health care administrator

OUR MISSION: To provide quality senior services guided by Christian values.

Art group presses for the last drop of summer The warmth of summer sent our flower gardens to full bloom this year.

Not only did we get to enjoy the beautiful foliage on the grounds, the gardens gave our assisted living art club the chance to enjoy several hands-on art projects.

Members of the art club picked zinnias, black-eyed Susans, and other varieties of flowers to create their own arrangements. The group also pressed some of the blooms inside books. When dried and ready, they’ll be designed and set in rice paper in preparation for framing. A few of our members also worked to develop their own creations with polymer clay.

Carol McSweeney and Loy Corder enjoyed pressing flowers.

We can’t wait to see the beautifully artistic creations from the imaginations of our residents. u

Beautiful flowers from our garden were carefully pressed between the tissues and book pages.

Carol McSweeney works on a flower pressing project.

Aberdeen Heights | A PMMA COMMUNITY

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505 Couch Ave. Kirkwood, MO 63122 RETURN SERVICE REQUESTED

Thanks for letting us know!

As part of Aberdeen Heights’ ongoing customer service initiative, residents and their representatives are randomly selected to participate in telephone satisfaction surveys conducted by Pinnacle Quality Insight.

process. Residents and families also reported a high willingness to recommend the community to others.

We greatly value the opinions of our residents and their

The graphic at right highlights some of the survey results. All scores are given on a 5-point scale, with 5 being the highest score and 1 the lowest score.

Between July 2019 and June 2020, Aberdeen Heights residents and their families gave the community high scores in professional therapy, cleanliness and ease of the admissions

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COMMUNITY MATTERS | October 2020

representatives about the care and services we provide, and we encourage them to participate honestly when contacted by Pinnacle Quality Insight. All state and federal confidentiality laws are met in Pinnacle’s service. u