Clay Center Presbyterian Manor
OCTOBER 2019
On a new PATH® Presbyterian Manors of Mid-America (PMMA) as a system has been providing senior care and services for more than 70 years across Kansas and Missouri (and coming soon to Colorado). As a part of the service to seniors, PMMA has always offered care after hospitalizations through skilled nursing and physical, occupational and speech therapies with the objective of supporting a return to prior levels of independence and overall health.
PATH® – continued on page 2
Clay Center Presbyterian Manor receives 2019 Customer Experience Award from Pinnacle Quality Insight Clay Center Presbyterian Manor is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2019 Customer Experience AwardTM. The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Clay Center Presbyterian Manor received the award for skilled nursing. Over the course of 2018, a sampling of Presbyterian Manor’s residents and their families participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Presbyterian Manor in specific categories.
Donna Seeley participated in the PATH® program.
Pinnacle – continued on page 2 Clay Center Presbyterian Manor | A PMMA COMMUNITY
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