PPG Refinish Training Catalogue 2020

Training programme 2020

Get ready for the future More than a craft

No surprises

Nowadays, automotive refinish is about much more than providing an attractive paint job. As an automotive paint specialist, your customers are continually increasing in size and are now making greater demands in terms of delivery performance, short lead times and low prices.

The thinking behind PPG’s MVP concept is based on LEAN principles and is combined with our market-leading IT systems for process optimisation, so you always have the KPIs you need to be able to optimise your workshop together with us.

So it is no longer enough to focus purely on the level of craftsmanship provided by your company. If you want to be able to satisfy your customers’ requirements, in addition to the high level of quality you must also be sure that your workshop runs as efficiently as possible, keeping productivity high and costs low.

At the same time, there are no surprises at PPG – the MVP concept is an integral part of the way we work and comes at no extra cost. This is because we are not satisfied until we have ensured, through our mutual close partnership, that your business is ready to be among the winners of the future.

At PPG, we are ready to equip you for this reality. As our partner, you will gain access to our MVP concept, which gives you the necessary tools to ensure that your workshop is prepared for the new reality.

We look forward to preparing your workshop for the future.

Peter Boelsmand Training Manager Nordic

1

Quality courses in optimal settings At PPG, we want to be certain that we are able to offer our clients the best possible experience when they participate in our courses. We built the Nordic Training Centre for that reason. The centre is equipped with some of the best and most modern technical facilities, and the spray booth is particularly spacious, allowing several course participants to paint at a time. Combined with comfortable, bright surroundings, the centre is optimally equipped for both practical and theoretical training.

In order to provide you, as a course participant, with the best conditions to develop your skills, our course centre is equipped with the leading technical solutions and the very latest equipment:

• Complete range of the latest equipment in terms of abrasives and sanders, polishing systems, latest spray gun technologies, etc.

• MoonWalk automated mixing system.

• State-of-the-art spray booth.

• Separate mixing and cleaning rooms.

• UV and IR drying systems.

2

• All available colour tools and programmes.

• Course rooms with a pleasant atmosphere.

• Modern multimedia and presentation technology.

• Work stations for minor repairs.

The central location, only 30 minutes from Copenhagen Airport, makes it easily accessible for course participants from all the Nordic countries, and the city’s wide selection of restaurants and hotels will ensure a pleasant stay, even after the day’s training has finished.

3

Training and development at all levels Development – a requirement for success

Three levels

Achieving success as an automotive paint specialist requires that you continuously

In addition to the need for everyone in the company to have access to the relevant

develop in line with the changing market around you. You surely will agree that

training opportunities, it is important that upskilling is not perceived as something

customers are increasing in size and becoming more demanding. This puts ever

you only need to do once in a while.

greater pressure on you and your company to deliver quick repair times with efficient production processes – and the quality must of course be top notch,

At PPG, we would like to ensure that, as our partner, you have access to

while the prices must be rock bottom.

continuous training. There are therefore three different levels, so managers and employees always have the opportunity to perfect their skills – and thereby ensure that your workshop is equipped to be one of the winners of the future.

Two different tracks To be able to resolve this conundrum, both management and the employees have to have high levels of expertise. This is why PPG is offering to upgrade the

In addition to the level-based training courses, there is also a range of specialised courses for employees, which can be taken as required.

skills of managers with our MVP concept and give production employees the opportunity to benefit from the product and process-oriented courses. On the following pages you can see the courses we offer and read more about the content of each.

Dedicated VW and Mercedes courses In addition to the courses in the overview on the right, we also offer specific VW and Mercedes courses. As far as VW courses are concerned, this is the TK125 course, which we hold in cooperation with VW. You enrol through your local VW organisation in your country.

The Mercedes warranty repairs course is a brand-new course, detailing everything you need to know to observe and implement the official recommendations from Mercedes. Enrol through the local Mercedes organisation in your country.

4

Introduction Management courses

Colour & Product processes

Technical Courses

Specialised Courses

Stage I

Stage II

Stage III

Paintshop of the future with LEAN and MVP

Managing change in the automotive industry

Rapid improvements – LEAN MVP training in your paintshop

PPG Master Applicator I

PPG Master Applicator II

PPG Master Applicator III

Working methods of the future with LEAN and MVP

New Product Training

SMART Repair

Optimal Colour Processes

DelfleetŠ: Effective Commercial vehicle painting

5

MVP: From workshop to business

With MVP, short for Most Valuable Partner, we take our relationship with you

Below is a selection of the services we offer:

one step further – from just providing high-quality paint products to helping you develop your business. Together we look carefully at your workshop and identify

KPI report: With our KPI report, we can create a clear overview of where there is

opportunities for improvement in your day-to-day activities. The process is simple:

potential for improvement in your workshop, but also where everything is already

Using a comprehensive toolbox of analytical and measuring tools, together we

running smoothly.

analyse challenges and identify the potential for improvement in your workshop.

We then draw up a series of recommendations for how you can increase

new, we have dedicated experts ready to create a 3D layout suggestion and

productivity and thereby earnings. Of course, all this is free of charge for you as a

advise you throughout the construction process.

PPG customer, because we know that our success depends on the success of our customers.

Management Seminars: Courses in management and managing changes are

The changes needed may be minor adaptations and adjustments, while others

for your workshop.

might be more extensive, requiring both managers and employees to be on board.

Not all tools will be used in all cases. Each analysis will be tailored to the individual workshop, so we will focus our efforts where they will have the greatest impact on you.

6

Workshop layout: If you need to carry out a reconstruction or build something

part of our training offering, but we can also help to customise individual courses

LEAN in the aftermarket: Using a selection of simple tools, which are based on the LEAN way of thinking, we identify the main areas of potential improvement in your workshop.

Technical Audit: As a partner of PPG, you can get a technical review of your workshop. You will then receive a report providing you with specific suggestions for improving the work processes, with particular focus on how to use the products and workshop equipment.

IT solutions: We offer a storage system that saves you a lot of time when ordering products. We also have one of the most extensive colour databases, ensuring perfect colour matching every time.

ProcessManager: ProcessManager is the industry’s leading tool for providing an overview of the production. At the same time, you automatically receive a number of KPIs, which allow you to optimise your earnings.

7

Developing your skills – All year round The aim of our courses is simple: To help you improve your business.

Regardless of whether the aim is to improve technical or management skills, we offer courses that are tailored to your individual needs.

Technical Course

The courses are divided into two main courses with three stages in each – one course on workshop operation and management, and a three-stage in-depth technical course designed for experienced automotive paint technicians who are seeking technical understanding at expert level. In addition, a wide range of specialist technical courses are offered.

Here is a complete overview of all the courses offered in 2020. If you would like a specific course, and you have more than five participants, we also offer courses at times other than those shown below, tailored to your needs.

Page 11 Duration: 2 days

Master Applicator 1 Expert insight into the repair process up to applying basecoat

Page 12 Duration: 2 Days

Master Applicator 2 Expert knowledge of basecoats and clearcoats

Management Course

Specialised Seminars

8

Colour and product processes Introduction to PPG’s products and technical solutions

Page 13 Duration: 2 days

Master Applicator 3 Advanced basecoat builds

Page 14 Duration: 2 Days

Working methods of the future with LEAN and MVP LEAN for the paintshop

Page 15 Duration: 2 Days

Workshop of the future with LEAN and MVP Page 17 1st management course: Operational optimisation & management Duration: 2 days Managing changes in the automotive industry 2nd part of the management course: Change management

Page 18 Duration: 2 days

Rapid improvements – LEAN MVP training in your workshop 3rd management course: LEAN training in your workshop

Page 19 Duration: 3 days

SMART Repair The revolutionary new repair method

Page 21 Duration: 2 days

Delfleet®: Effective Commercial Vehicle Painting All about painting trucks, buses and similar vehicles

Page 22 Duration: 2 days

Optimal Colour Become a colour and colour tool expert

Page 23 Duration: 2 days

New Product Training At the forefront of developments

Page 24 Duration: 2 days

New Course

JANUARY

T1

FEBRUARY

MARCH

APRIL

MAY

JUNE

JULY

AUGUST

SEPTEMBER

OCTOBER

NOVEMBER

DECEMBER

18.-19..

T2

15.-16.

T3

02.-03.

T4

07.–08.

T5

02.-03

L1

26.–27.

L2

23.-24.

L3

S1 S2 S3 S4

04.–05.

24.–25.

06.-07.

10.-11.

9

PPG Technical courses T

Introduction to PPG’s Technical courses

The cornerstone of any craftsman’s business is the employees’ technical skills. The employees’ levels of craftsmanship determine the quality and repair lead times the company can deliver and, in the final analysis, also the bottom line – regardless of whether you are a bricklayer, carpenter or automotive paint technician.

Employees who know the techniques of their trade, who are up to date with new trends, products, materials and repair processes, should therefore be a high priority for all paintshops, so as to ensure a high level of customer satisfaction and find new sources of

10

additional income in the future. PPG is therefore offering a wide range of technical training courses to suit the challenges and opportunities you encounter as an automotive paint technician. Our technical courses cover a wide range of difficulty levels and there is something for everyone – from refresher courses for new employees to introduce them to our products and IT solutions, to commercial vehicle painting, SMART Repair and OEM Warranty courses.

They all offer a good opportunity to acquire brand new knowledge and generate additional revenues from existing and new customers.

Technical courses for all No matter how experienced you are or what your current level of technical skill is, we offer technical courses to suit you. From introductory courses and specialist courses to our three Master Applicator courses for experienced, talented painters, we offer courses in – builds before applying a base colour – builds after applying a base colour, and advanced colour builds. The three courses are taken in three stages and take participants’ understanding of the repair phases and product application to expert level. The courses are aimed at experienced automotive paint technicians who want to become even more proficient.

T1

Colour & Product Processes

All about PPG’s products and technical solutions

Course objective:

Benefit:

Topics:

Any journey begins with the first step.

PPG Colour & Product processes is a general introduction for all new users of PPG’s product range, colour tools and working methods.

Course participants will gain a broad understanding of PPG’s products and colour tools, and will be able to quickly identify the products that should be used for a given repair. Participants will be able to perform high-quality repairs on any make of car in accordance with the manufacturer’s repair recommendations.

•

PPG’s colour tools. What are they and how can they help you?

•

How to use the RapidMatch spectrophotometer.

•

Techniques for the use of sprayout cards.

•

Preparation of the item and correct application technique of the products.

•

Insight into chromatology and how the eye perceives colour.

•

How to use PaintManager, and how to adapt it effectively to your needs.

•

Practical exercises for converting theory into practice.

•

Introducing the most important PPG clearcoats.

•

In-depth introduction to PPG’s primers and fillers.

•

The correct application of wet-on-wet primers.

•

Spraying techniques for perfect transitions.

•

Role of MoonWalk in an efficient workshop.

Spread over two days, course participants will receive intensive training in the entire product range, general chromatology and the practical painting techniques. The course also covers the use of the PaintManager XI® IT system and RapidMatch™ GO spectrophotometer, with particular focus on PPG Prime and Variant Colour Match System. The course also includes training in optimum working methods, so that course participants can use the systems as efficiently as possible in their day-to-day work.

Who should take part: Automotive paint technicians who are new users of PPG’s products or existing PPG users who need refresher training in the recommended application techniques.

Date:

Course price

18- 19 March 2020

Course is paid by PPG

Class size

Late cancellation will be

8 participants

subject to a fee.

11

PPG Technical courses T2

Master Applicator I

Course objective:

Benefit:

Topics:

This course is the first stage in PPG’s three Master Applicator courses. It provides participants with expertise of the entire repair process before the basecoat is applied. The course provides the opportunity to gain a thorough insight into the entire process up until the basecoat is applied and to try to put the theoretical training into practice.

Participants will be able to carry out all types of repairs in the easiest and most correct way. Once you have completed all three stages, you will receive a PPG Master Applicator Certification, and with this high level of competency, the participant will be able to function as a repairer’s internal PPG super user, provided that you have completed all three Master Applicator courses.

•

Expert review of all PPG’s primers and fillers.

•

Training in the chemical composition of the products and what this means for their application and properties.

•

Comprehensive understanding of all types of fillers and how they can be used and processed effectively for faultless repairs.

•

Learning to select and use the right products and additives for all types of repairs, based on the surface and end result requirements.

•

Optimal application of a primer and filler: Spraying recommendations, gun settings and identifying the correct shade of spectral grey filler.

•

Etch primer vs. Epoxy – benefits and disadvantages.

•

All about Infrared, UV and air-drying of primers and fillers – and how to select the best solution every time.

•

Practical tasks that put theory into practice.

Optimal processing item processing, use of the correct primer and filler, as well as adaptation before applying the basecoat are fundamental for a correct, durable high-quality repair.

12

Expertise in all repair processes up to when the basecoat is applied.

Who should take part: Automotive paint technicians who are new users of PPG’s products or existing PPG users who need refresher training in the recommended application techniques.

Date:

Course price

15 - 16 April 2020

Course is paid by PPG.

Class size

Late cancellation will be subject

8 participants

to a fee.

T3

Master Applicator II

Everything an expert needs to know about basecoat and clearcoat!

Course objective:

Benefit:

Topics:

The course provides an in-depth practical and theoretical understanding of basecoats and the most modern clearcoats on the market. Participants will subsequently be able to select the right products, the right gun type and master all forms of application. At the same time, they will achieve a theoretical understanding of why clearcoats behave differently and how to increase the likelihood of avoiding pitfalls during application.

All course participants will receive a certificate for completing the course.

The participants will gain an extensive theoretical understanding of all relevant PPG clearcoats on the market, and practical exercises will significantly improve their ability to apply a clearcoat and correct mistakes. The course will also enable them to always choose the right clearcoat for any task.

•

Product types: Review of all the main clearcoats, including ceramic and matt clearcoats.

•

Selecting a clearcoat: How to choose the right clearcoat for each task.

•

Practical application of all types of clearcoats and comparison of the result when using different clearcoats.

•

Introduction to the correct use of paint thickness gauges and gloss meters.

•

Comprehensive introduction to the importance of choosing the correct gun and correct setting for the quality of the end result.

•

IR drying of clearcoats. Learn the correct use of IR drying.

•

Correct air drying of a clearcoat, including a review of how the air humidity and temperature in the workshop affect the drying process.

•

Correct application of the base colour.

•

Applying effect-layers in the basecoat: How to get the best result.

•

Importance of choosing the correct spectral grey filler.

•

Practical exercises and tips for repairing minor errors on the surface: Learn the easiest and best way to remove specs of dust, runs and other defects in the surface.

Who should take part: The course is for paint technicians who would like an in-depth understanding of the use of clearcoat. Anyone who has completed the “PPG Master Applicator I” course can take part. The course requires at least two years’ experience of automotive painting.

Date:

Course price:

2 - 3 September 2020

Course is paid by PPG

Class size:

Late cancellation will be subject to a fee.

8 participants

13

PPG Technical courses T4

Master Applicator III

Expert course on complex basecoat builds

Course objective:

Benefit:

Master Applicator III is an expert course in the repair of advanced basecoats such as three-layer and matt colours, and participants will be trained to perform even the most difficult repairs quickly and efficiently. With a pass in the “Master Applicator III” course under your belt, you will be the workshop’s undisputed specialist and will be able to advise your colleagues on challenging painting tasks.

Participants will be able to carry out all types of repairs in the easiest and most correct way. The high level of skills will also make it possible for the participant to act as the workshop’s internal PPG super user.

All course participants will receive a certificate for completing the course.

Who should take part: The course is for experienced paint technicians who are looking for an in-depth understanding of the most advanced painting builds. Anyone who has completed “PPG Master Applicator II” can participate. The course requires at least two years’ practical experience of automotive painting.

Topics: •

Participants receive extensive practical experience in applying matt clearcoats, matching the sheen and ensuring perfect transitions.

•

Extensive practical exercises in the correct build of three-layer paints.

•

Become an expert in spraying with tinted clearcoat.

•

Understand the need to choose the right base colour – and try for yourself what happens if you choose the wrong one.

•

Learn to restore matt and structured clearcoat surfaces for a number of specific OEM car brands.

•

Gain insight into our best technicians’ most advanced application tips.

•

At the end of the course, the skills acquired must be demonstrated in practice to obtain final certification.

Date:

Course price:

7-8 October 2020

Course is paid by PPG.

Class size:

Late cancellation will be subject to a fee.

8 participants 14

T5

Working methods of the future with LEAN and MVP

Technical LEAN training for faster repair times

Course objective:

Benefit:

Topics:

In this workshop, you will become familiar with LEAN, which is one of the most widely recognised methods for optimising companies that work with production processes. In this LEAN course, all methods are adapted to paintshops and the challenges associated with optimising these. The course is for employees whose line manager has taken or intends to take the corresponding management course “Workshop of the future with MVP – LEAN Green belt for the aftermarket”.

As a participant, you will receive a number of simple tools to achieve more in the same time. This is achieved through enhanced overview of the bottlenecks in the workshop, improving its layout, fine-tuning of the familiar work processes, and better division of workshop tasks.

•

Understanding paradigm change: What is a paradigm and what does it mean when it changes? And what is required of you as an employee in an automotive paintshop?

•

Basic principles of LEAN for the aftermarket: Learn how you can easily measure your workshop’s efficiency and how to easily find areas for improvement, so you can produce more cars in the same time.

•

The basic LEAN tools: Here, you will be presented with a number of simple tools for identifying bottlenecks in production, which you can then take home to help make your day-to day work easier.

•

Process design & planning of work: You will be shown how to use simple methods to visualise how you can identify inefficient work processes in your workshop. This will allow you to help yourself and your colleagues to work smarter and achieve more with the same effort.

•

Organisation of the workshop according to the 5S principles: Here you will discover what you can gain from having the right things in the right place at the right time.

•

Implementation of changes: Learn how to introduce the changes needed in the workshop in the best possible way and ensure that the new methods become an integral part of the work processes.

Course participants will receive a certificate for completing the course.

Who should take part: The participants are employees whose work involves painting and/or damage repair in automotive paint shops, or key employees responsible for part of the production operation. Participants may also be supervisors in the workshop.

Date:

Course price:

2 - 3 September 2020

Course is paid by PPG.

Class size:

Late cancellation will be subject to a fee.

8 participants.

15

PPG Management courses L

Introduction to PPG’s management courses

Is management important?

Being a manager in an automotive paintshop today requires entirely different skills compared with just 5–10 years ago. The customers have become much bigger, and they will challenge you to deliver low prices and quick repair times even more so than before.

These new challenges also have an impact on the manager role. To be able to meet the new requirements from customers, it is important that you have a range of tools to ensure your company is run as efficiently and cheaply as possible. This is

16

For employees, business and you.

Good management takes you from the workshop to the business.

the only way you will ensure that your workshop will make money, even with the increased level of competition.

At the same time, as a manager you must be able to guide your employees safely through the changes needed to achieve the desired improvements in workshop efficiency.

The central motivation Another central skill in the currently changing aftermarket is to ensure that you can motivate your employees, so that they always give their best. Being able to do this will ensure your workshop will be the one to retain the indus-

try’s most expert employees – and attract more of the same type.

On the following pages, you can read about the courses we at PPG have tailored for you to properly ensure that your workshop is among those that will win customers in the future.

L1

Paintshop of the future with LEAN and MVP

First part of PPG’s management courses

Course objective:

Benefit:

Topics:

In this workshop, you will become familiar with LEAN, one of the most widely recognised analysis and working methods for optimising companies that work with production processes.

The course allows you, as a manager, to optimise efficiency in your workshop by eliminating bottlenecks and having greater understanding of the LEAN method’s KPIs. It also shows you how greater insight will allow you to identify various alternatives for splitting up the work processes in the workshop.

•

Understanding paradigm change: What are paradigms and how are they relevant for your business? What significance does this have for you as a manager, and what happens when they change?

•

Basic principles of LEAN for the aftermarket: Learn how you can measure your workshop’s efficiency and how you can easily find the lowest hanging fruit in the hunt for a more efficient repair process.

•

The basic LEAN tools and KPIs: Here, you will be presented with a number of simple tools for identifying bottlenecks in your workshop, which you can then take home and use to optimise your day-to day work.

•

Process design & resource planning: Find out how to identify redundant or inappropriate sub-processes in your workshop. You will then be able to develop new, better and more appropriate work processes.

•

Organising the workshop according to the 5S principles: Far too much time in day-to-day workshop work is spent looking for tools. With 5S, you learn how your workshop can gain from having the right things in the right place.

•

Implementation & change management: Changes in the employees’ working day can be difficult to adjust to. Learn how you can introduce changes in the workshop and ensure that the employees work with you and can see how they benefit from the changes.

This LEAN course has been carefully adapted to the requirements and challenges that paintshops face. You can therefore be sure that the course is relevant for you and can easily be transferred to your day-to-day work.

In order to fully benefit from the tools that are introduced, the workshop’s employees must enrol on the course “Working methods of the future with LEAN & MVP”

Who should take part: The course is for managers and supervisors who want to ensure that their workshop is equipped to provide maximum earnings in a changing industry.

Course duration:

Course price:

26 - 27 May 2020

Course is paid by PPG.

Class size:

Late cancellation will be subject to a fee.

8 participants.

17

PPG Management courses L2

18

Managing changes in the automotive industry

Turn difficult changes to the company’s advantage

Course objective:

Benefit:

“Managing changes in the automotive industry” is the second stage for everyone who has completed the course “Workshop of the future with LEAN & MVP”. The goal is to enable you as a manager to adapt your business to an ever changing world. You will gain insights that will make it easier to get people to adapt and follow you as manager, and you will receive help in managing your employees through the changes needed for your company to be among those that win customers in the future.

The course will enhance your ability to both manage changes and understand the different phases of each change project. You will thus become better in managing changes successfully and increasing the likelihood of getting your employees on board the change process. The course deals with both the managerial and human aspects involved in change processes.

Topics: •

The world around you changes – but do you?

•

The manager’s new role in the aftermarket – are you sufficiently prepared to manage your customers and employees in the future?

•

What is management – and what is good management?

•

Do you and your employees work in the same direction and towards the same goals?

•

The burning platform as a prerequisite for change.

•

The different phases of every change process; and wising up to what is absolutely essential for change to be successfully implemented.

Who should take part:

•

This is how to get your employees safely over to the other side.

The course is the second stage for everyone who has completed “Workshop of the future with LEAN & MVP”.

The participants may be supervisors, managers or owners of the company.

•

How do you measure whether or not you have been successful with the change?

Course duration:

Course price:

23 - 24 September 2020

Course is free of charge.

Class size:

Late cancellation will be subject

8 participants.

to a fee.

L3

Rapid improvements – LEAN MVP training in your paintshop

Course objective: The LEAN MVP training workshop is about creating rapid improvements in your workshop. It deals with identifying defined areas for significant improvements to be made within a short time frame. This is also why the training workshop takes place in your own workshop and is conducted with a competent LEAN consultant from PPG or one of our dealers..

Benefit: The course will create immediate improvements in your workshop within a closely defined area, determined specifically for your particular

Try out the principles with us in your own workshop

workshop. At the same time, a control plan will be established, which will ensure that the improvement is also maintained into the future.

Who should take part: The course is stage three for everyone who has completed “Workshop of the future with LEAN & MVP” and the course “Managing changes in the automotive industry”. The participants may be supervisors, managers or owners of the company.

Topics: •

Identification of the area or process that will be the focus of the training workshop.

•

Establishment of a common understanding of the best tools for planning a damage repair.

•

“Learn to see potential for improvement” through the use of the relevant LEAN methods.

•

Defining the best future process in the workshop.

•

Defining who should have what role in the future optimal repair process.

•

Making action plans clear, so everyone knows who does what in order to achieve the desired improvements.

•

Establishment of a control plan so the improvements are maintained into the future.

Course duration:

Class size:

2–3 days.

Specifically set for each course.

Date:

Course price:

Specifically set for each course.

Course is free of charge.

19

PPG Specialised courses S

Introduction to Specialised courses

Do you know where your company is going and what challenges you will face in the future? Stay ahead of your business challenges and obtain the necessary skills even before the need arises.

The automotive painting industry is subject to constant changes and places requirements in terms of acquiring new technical skills. Whether the need arises on an ongoing basis or suddenly with the addition of a new customer, it is important to quickly acquire the knowledge required to perform new, challenging repairs.

20

Therefore, in addition to the introductory and advanced stage-by-stage courses, PPG also offers a wide range of specialist technical courses, covering all types of repairs. Whether the company needs greater insight into SMART Repair commercial vehicle painting or colour tools, you will find a PPG course to match your needs.

On the following pages you will find a complete list of all the specialised technical courses that PPG offers. If you would like a specific course, and there are five or more participants, it is also possible to offer customised courses for your workshop specifically.

S1

Faster repair times with higher profit margins

SMART Repair

Course objective:

Benefit:

Topics:

SMART Repair is an efficient repair method for minor damage and scratches and offers excellent opportunities for quick and effective damage repairs. Course participants will learn how to perform SMART Repair repairs efficiently, benefitting workshop efficiency, material consumption and profitability. In addition, they will be trained in how to best integrate SMART Repair in the workshop’s day-to-day work processes, and how the method can be used to generate additional sales.

The method teaches course participants how to use less time and materials for minor repairs. The workshop will also experience greater customer satisfaction, thanks to the shorter repair time, as well as potential increases in revenue from additional sales.

•

What is SMART Repair and what is the best way to use it in the workshop?

•

What can the method do for your workshop in terms of sales, customer satisfaction, quality and finances?

•

What equipment should be used and how is it best used for different kinds of repairs?

•

Training in the correct SMART Repair application technique and gun settings.

•

Processing surfaces and preparing the item before spraying.

•

The correct use of UV products.

•

Polishing technique for a flawless transition and perfect colour match.

•

How SMART Repair can be used as a powerful tool for generating additional sales.

•

How SMART Repair can be best integrated into your workshop’s day-to-day work and streamline the production flow.

Who should take part: Automotive paint technicians and supervisors who are interested in learning about the repair method and how it could be a source of additional sales in the workshop.

Date:

Course price:

4 - 5 November

Course is free of charge.

Class size:

Late cancellation will be subject to to af fee.

8 participants.

21

PPG Specialised courses S2

Delfleet©: Effective Commercial vehicle painting

Course objective:

Benefit:

Topics:

This specialised course covers the painting of large commercial vehicles such as buses and trucks, and discusses both repairs and resprays.

The course therefore has a very broad spectrum of application. Participants on the course will learn to use the Delfleet painting system and select which products should be used for a given task. Finally, the purpose is to teach participants to use the products in a way that complies with the provisions of the VOC Solvents Directive.

The method teaches course participants how to use less time and materials for minor repairs. The workshop will also experience greater customer satisfaction, thanks to the shorter repair time, as well as potential increases in revenue from additional sales.

•

What is commercial vehicle painting and what can it do for your workshop?

•

Full review of all Delfleet products.

•

What potential applications do the products have?

•

User benefits of the Delfleet system.

•

How to distinguish the various surfaces on commercial vehicles.

Who should take part:

•

Optimal use of sanding systems and tools for preparation before spraying.

•

Pretreating the surface.

•

Application options for the different primers, basecoats and direct gloss products in the Delfleet painting system.

•

Review of the relevant clearcoats for commercial vehicle painting.

•

Introduction to painting preparations that comply with the VOC provisions.

•

Recommendations for spray guns and the correct setting.

•

Practical exercises for converting theory into practice.

Automotive paint technicians and supervisors who are interested in learning about the repair method and how it could be a source of additional sales in the workshop.

Date:

Course price:

24 - 25 March

Course is free of charge.

Class size:

Late cancellation will be subject to a fee.

8 participants.

22

Specialisation course in trucks and commercial vehicles

S3

Optimal Colour Processes

Become a colour and colour tool expert

Course objective:

Benefit:

Obviously, one of the key details of the paintwork of cars is to identify and locate the right shade. The Colour Processes course covers chromatology and the physics of colour and how this can be used in practice for lacquering and evaluating variants. We also teach the use of PPG’s colour tools, as well as the specific information required when using the PaintManager® XI system and the RapidMatchTM GO spectrophotometer. The course will also focus on PPG’s Prime and Variant Colour Match System.

Participants will gain a deep understanding of the physics of colour and how variations in light may affect your choice of variant. Participants will be able to use this understanding to compensate for variations in light, as well as to adjust the each variant to match individual repairs exactly, minimising the risk of errors.

Who should take part: The course is for all painters seeking a greater understanding of the physics of colour, evaluation and selection of

Course duration:

Course price:

6 - 7 May 2020

Course is free of charge.

Class size:

Late cancellation will be subject

8 participants.

to a fee.

variants, adaptations of the colour as well as correct spraying methods for threelayer lacquering.

Topics: •

Basic personal safety.

•

Basic and advanced chromatology.

•

Perception of colour and how this affects selection of the correct variant.

•

What metamerism means and how to avoid it when adjusting colours.

•

The PPG colour system. What is it, and how can it help you?

•

PPG EasyColor – how it can help and when to use it.

•

Colour tools – how to use them for best results.

•

Using PaintManager.

•

Making adjustments in PaintManager and PaintManager XI®.

•

Using the RapidMatchTM Go spectrophometer.

•

The best techniques for the use of sprayout cards.

•

Practical exercises in triple-layer painting.

23

PPG Specialised courses New Course

S4

New Product Training

Course objective: The aim of this course is to ensure that the participants who have completed our three Master Applicator courses are fully updated in the latest repair processes and products.

By attending this course as a Certified Master Applicator, you will keep your knowledge up to date and maintain a high level of practical knowledge.

At the forefront of developments

time, the participants will be at the forefront of any new repair methods and be sure to know the most efficient working methods.

The primary aim of the course is to maintain and fully update the knowledge of the participants who have completed the three Master Applicator courses, retaining the value of your Master Applicator training

After the course, the participants will have detailed knowledge of the latest products and insight into the new products in the pipeline. At the same

24

•

Review of key products introduced over the past 12 months

•

Hands-on sessions covering the latest products to ensure that practical skills are also completely up to date

•

Training in new repair work tips and tricks, if any

•

Updates on new innovations in colour identification tools, if any – both hardware and software

•

Updates on the latest trends in product developments for the repair aftermarket

•

Insight into new actual products expected to be introduced over the next six to twelve months

•

Insight into selected new relevant product developments launched by suppliers of related equipment such as sandpaper, sprayguns, UV/IR equipment, etc

Who should enrol:

Benefit:

Date:

Course price:

10 - 11 June

Course is free of charge.

Class size:

Late cancellation will be subject to a fee.

8 participants.

Topics:

Practical Information Questions and registration:

Arrival and hotel booking:

If you have any questions regarding the content of a course or want to know what the stated prerequisites in the course description mean for you or your employees, please do not hesitate to contact us.

Once you are registered on one of our courses, you will receive detailed details about your arrival and hotel with the invitation.

Our experts are happy to provide individual advice about the choice of course.

For each course there will be a registration deadline of one month before the course starts, so it is important that you book the course well in advance. We also reserve the right not to hold any course if fewer than five participants register.

We have booked a number of hotel rooms in advance in connection with each course; please contact us for a booking reference.

PPG Scandinavia pays for the actual course but not travel costs or the hotel.

Lunch and dinner on the first day of the course, as well as lunch on the second day of the course, are included in the course.

Registration for courses should be via e-mail or phone to: E-mail: scantraining@ppg.com or Tel.: +45 27870352 25

PPG Scandinavia Gladsaxevej 300 • DK-2860 Søborg • Tel.: +45 4343 6566 • E-mail: scantraining@ppg.com • www.ppgrefinish.com The PPG Logo, Envirobase, Delfleet, Greymatic and CeramiClear are registered trademarks of PPG Industries Ohio, Inc. Bringing innovation to the surface and RapidMatch are trademarks of PPG Industries Ohio, Inc. © 2015 PPG Industries, Inc. All rights reserved.