Maggie Chapoteau

Global Impact Leader

Maggie Chapoteau

My Outlook for 2023

The past two, three years have brought unparalleled challenges for many. And, as we close 2022 and embark on the new year, I am so full of hope for 2023. This upcoming year is about embracing our dreams no matter how big they may be. Often time, we hesitate to reach for the stars because of self-doubt and fears. Well, I urge that we make 2023 the year that we vanquish our fears, empower ourselves to think big and set ridiculously big goals. Our pledge should be to treat one another with civility. Let us make this new year about celebrating our differences while we support one another’s endeavors.

As leaders, let us advocate for Diversity, Inclusion and Equity in a manner that demand accountability from the organizations. Let it not be just a slogan on corporations’ resumes, but rather a true expectation for positive change. And as leaders, let us be relationship builders and prioritize leadership and talent development to avoid quiet quitting and burnout. Foster an atmosphere for creative thinking and be open to new innovative ideas and solutions. You never know from whom they may be emerging. So, give everyone the space to speak their voice and listen. It is our responsibility as leaders to keep a sense of curiosity and be engaged.

I urge for us all a more generous heart in 2023. Not only to share our wealth but our time with others. Sponsor a High School student to help him/her navigate to his/her potential. Give yourself permission to be more humble. We are too often caught up in trying to impress others in order to validate our worth. We are always worthy. Let us appreciate and savor the moments spent with friends and loved ones. Do not take it for granted. Be purposeful with your words; use them to uplift others’ spirits. And most definitely, in 2023, let us be more mindful of self-care. Take more time to read. Immerse yourself in a good book and allow yourself to be transported to a different world and be inspired by a good story. I recommend the following two books: Raceless by Georgina Lawton and Mirrors by Eduardo Galeano. Use every opportunity to network. Don’t be shy and do not second-guess yourself. I am guilty of this myself. Realize the other person may be just as hesitant.

I am venturing into 2023 with the most optimistic and positive outlook, dedicated to self-growth, to inspire, and to make as many connections as possible.

Executive Biography

Maggie Chapoteau is an accomplished Senior Executive and Advisor with more than 30 years of success in financial services, and wireless telecom industries. Leveraging extensive experience leading large operations and projects, Maggie is a valuable asset for companies of various sizes and stages of growth that are seeking expert assistance with strategizing. Maggie’s broad areas of expertise include developing staff, organizational leadership, customer relationship management, forecasting, and business analysis.

Maggie currently serves as Advisor to the Board for Baby Blue Brand, Corp., which developed a damage-indicating packaging technology utilized in Medical and Pharmaceutical fields, Commercial and Tobacco Products, Military Supplies & Equipment, and many other applications.

Maggie held numerous leadership positions with Verizon Wireless. As a Senior Manager of Interconnect, she was responsible for Northern New Jersey Interconnect transport facilities to support the wireless voice and data Network.

Maggie managed the Engineers who are responsible for creating, designing and engineering transport for new cells, trunks, and switch growth. She led her team on initiatives to reduce the cost associated with direct telecom expenses and optimize call routing within the sub-market. Maggie saved the company $2.7M by analyzing these networks. In her previous role as Operations Manager in the Greater New York Area, Maggie managed, motivated, coached, and developed Field Engineers, through training, shadowing, and seminars to ensure proper maintenance and performance of the Cell Sites and all Technologies.

From 2004 to 2011, Maggie served as the Manager of the Verizon Network Operation Center. In this role, she ensured accurate and timely reporting of FCC reportable outages, as well as accurate and timely notifications of Service Disruption Reports.

During this time, she met or exceeded KPI targets established for effective alarm monitoring, expedient response and reporting of Network alarms. For her excellence in this role, Maggie was selected as interim Director of the Network Operation Center which oversaw half of the country and managed a staff over 100 direct and indirect reports. Prior to moving into telecom, Maggie was with Morgan Stanley & Co for more than ten years. Over her tenure, she served as an Analyst to the Treasurer and Chief Financial Officer and managed $2.5M in International Letters of Credit portfolio with over 500 banks.

Maggie recently completed her Master’s Degree in Network Communications Management and Services from the Stevens Institute of Technology and earned her Bachelor of Arts in Biology/Pre-Medical Studies from Manhattanville College.