EQUS Spreads Holiday Cheer | AGM Save the Date | Budget Billing Reminder | CER Renewal Thank You & More!
Rural Sparks T H E EQ U S M E M B E R N E WS L E T T E R
January 2026
Th anks to all of th e fami l i es wh o joi n ed u s for 20 2 6
Making Memories With Our Members As the holiday season comes to a close, our staff and Board of Directors would like to extend our sincerest gratitude to all of the members and their families who joined us for the various member events EQUS put on in 2025. EQUS’ Family Fun Days events continued to set records, with 737 of you in attendance to spend quality time with those who matter most in your lives! As a co-operative, community is at the heart of everything we do. It means the world to our team to host our members as they make memories with their families throughout the year. Our Member BBQs also saw an incredible turnout, where hundreds of members travelled to our Area Offices to enjoy a summer BBQ and experience what it’s like to ride in an EQUS bucket truck! As an EQUS member, know that you’re a part of something bigger; a co-operative family that is working to enrich the lives of rural Albertans. Thank you for being here and for advocating for your local power co-op. Stay tuned to EQUS.ca/events for future family-friendly events and opportunities to connect with your community. UPCOMING EVENTS
ONLINE CONTENT
Annual General Meeting - April 14, 15 & 16 Visit equs.ca/events for the latest
Check out the extended online content
CER Renewal Coming January 2026: What You Need to Know
Members are free to purchase electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.alberta.ca or call 310.4822 (toll-free in Alberta).
E N S U R E O U R AU TO D I A L E R S E RV I C E C A N R E AC H YO U !
We’ve recieved feedback from members who utilize call control that notice of EQUS’ Planned Power Outages and other programs are not being received via our auto dialer service.
!
ATTN: CALL CONTROL USERS
To ensure we can contact you without disruption, please add the auto dialer for your nearest EQUS Area Office to your “Allowed List” to bypass your system:
• North - 780.967.3340 • Central - 403.227.4011 • South - 403.625.4154
With over 13,000 members to serve across Alberta, we appreciate your collaboration and understanding as we work together to maintain our electrical distribution system. Thank you!
S AV E T H E D AT E
2026 Annual General Meeting Members - mark your calendars! From April 14 to 16, EQUS is excited to be hosting three AGMs to attend across the province. This is your chance to get answers to your questions, connect with the Board of Directors, and cast your vote for the 2026 Board. As always, guests will enjoy a delicious meal and have a chance to win power bill credit draws and more! Keep an eye on your member portal for details as they become available. April 14 Lethbridge
310.EQUS
April 15 Red Deer
April 16 Stony Plain
www.EQUS.ca
communications@equs.ca
C O - O P E R AT I V E E N E R GY R AT E
Thank you, renewers. Thanks to all the members who renewed their Co-operative Energy Rate Contracts in November and December! We appreciated your patience during the process and look forward to continue to serve you with our stable co-operative rate for the years to come. Didn’t renew your contract by December 31? Don’t worry - you can contact our Member Service team at 310.EQUS (310.3787) or email general@equs.ca to make any changes to your rate or account. Our team is here to serve you from 8:00 a.m. to 4:30 p.m. Monday to Friday. Members are free to purchase electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310.4822 (toll-free in Alberta).
AC C O U N T S N O W S E T T L E D F O R 2 0 2 5
Budget Billing: What You Need to Know If you’re signed up for budget billing, keep watch for the ‘Year-To-Date Budget Billing’ line on your current bill that indicates whether there’s a credit remaining or an outstanding balance. For members signed up for budget billing, it’s important that you continue to monitor the ‘YTD Budget Amount’ and ‘YTD Actual Amount’ noted on your bill throughout the year. This provides you with the dollar variance between the actual and budget values billed for your power usage. If there’s any significant difference in these two amounts, please contact our Member Service team immediately to review the discrepancy. Please remember, if your usage for 2026 increases or decreases, this will affect your budget billing amount and annual settlement. Beginning on your next month’s bill, you’ll find your new budget billing amounts for 2026, calculated based on your 2025 consumption data at current rates. To learn more about budget billing and sign up, contact our Member Service team toll-free at 310.EQUS.
EQUS Team Spreads Holiday Cheer
The holidays remind us that the greatest gift we can give is care for one another. This year, the EQUS Community Connection (ECC) committee turned that belief into action, spreading hope and joy across our rural Service Area. Thanks to the generosity and commitment of our Board and staff, the ECC raised and distributed over $20,000 during the holiday season to support those who needed it most! Together, we made a meaningful impact: • •
$10,000 to local food banks across our Service Area, helping ensure that no table went empty during the holidays. $10,000 to Adopt-A-Family programs, providing gifts, essentials, and comfort to families and seniors facing challenges this winter.
These contributions are more than numbers; they represent countless moments of relief and happiness for our neighbors. From a parent’s smile knowing their children will have a special holiday, to a senior feeling cared for and remembered, these acts of kindness ripple through our communities in powerful ways.
GET TO KNOW YOUR ELECTRICITY
Giving Back to Community
GENERATION
TRANSMISSION
EQUS will always be your
SUB-STATION
supplier
DISTRIBUTION
The ECC reminds us that when we come together, we can accomplish incredible things. Every dollar raised, every hour volunteered, and every idea shared reflects the deep pride we have in serving not just as a power co-op, but as a family of people committed to making life better for those around us.
RETAIL Your retailer will bill you for
Evansview School
Taber Food Bank
Lac St. Anne East Food Bank
Mailing Address: Box 6199, 5120 40 Ave, Innisfail, AB T4G 1Z1