CHECK-IN
CHECK-IN / CHECK-OUT
CHECK-IN: 4:00 PM
CHECK-OUT: 10:00 AM
To ensure everyone’s comfort and well-being, we kindly remind you that this is a smoke-free and pet-free environment, in accordance with HOA and owner regulations. As part of our commitment to being a Dark Sky Community, we also ask everyone to minimize light pollution during evening hours. Additionally, please respect your neighbors by observing quiet hours beginning at 10:00 PM. Thank you for your cooperation!
GENERAL INFORMATION
• Only two cars are permitted at the property. If you have any extra vehicles, please let us know and we can provide a parking permit for the Daybreak overflow parking area.
• Please remove all muddy and snowy shoes at the main entrance.
• Please do not bring ski equipment into areas of the home except for the Ski locker areas.
• Please use the kitchen hood fan when cooking in the house to prevent the smoke alarms from going off.
• During Ski Season, Mondays and Thursdays are garbage pick up days. Please load all trash into the bins and take it to the edge of the driveway the morning of before 9:00 am.
• Do not take the trash to the road the night before due to heavy snow fall and wildlife.
• To prevent pipes from freezing during extreme temperatures, let the faucets near outdoor walls drip slowly.
CHECK-OUT PROCEDURE BEFORE DEPARTURE:
• Place all used bath towels and bath mats in a pile in the bathrooms.
• Return any items or furniture you may have moved during your stay to their original locations.
• Double-check for personal belongings in drawers, closets, cabinets, under furniture, and other hiding spots. Don’t forget wall outlets—chargers are the most commonly forgotten items!
• Return all parking passes, garage openers, and remotes to the kitchen counter. Please note that missing items may result in a fee.
• Winter: Set the thermostat to 65°F.
• Summer: Set the A/C to 76°F.
• Lock all windows and doors, and ensure all lights, appliances, and electronics are turned off.
For any lodging needs please reach out to Powder Haven Property Management at 385-400-8499. After 8pm, please call the after hours maintenance at 801-624-8929.
CONCIERGE SERVICES
Our dedicated Concierge team is available to assist you with a variety of services, including:
• Lift Tickets: They can arrange and provide information on lift tickets to enhance your mountain experience, whether for a full day on the slopes or a quick session.
• Gear Rentals: Whether it’s skis, snowboards, or mountain bikes, they can help you get set up with rental or demo gear for your adventure!
• Grocery Delivery: Avoid grocery shopping during your vacation. Our Concierge team can assist with grocery delivery services to ensure your accommodations are fully stocked with essentials.
• Concierge Recommends: They have fully vetted third-party vendors who can provide in-home services, such as massages or private chefs, to make your stay more relaxing! Reach out to them to help get that set up!
To contact our Concierge team, please reach out at concierge@powderhaven.com or call 385-400-1898. They are here to make your stay as comfortable as possible!
SKI IN/SKI OUT INSTRUCTIONS
SKI-OUT FROM HEARTWOOD 7947
• Walking out of the front door, walk towards the road and turn left going North West toward Hidden Lake Lodge.
• Follow the road to the end, there is an access point to a cat track
• Follow the cat track down to East 40
RETURNING TO THE HOME
Home cannot be accessed by the Village Lift directly
The easiest way- beginner- Advanced- Walking is Necessary
• You will need to ride to the top of Hidden Lake lift.
• Once you get to the top of Hidden Lake, the trail East 40 and up the Sunrise lift.
• When you get off Sunrise lift go to the right and you will need to walk the rest of the way to the property as this property is not ski-in/ski-out. The name of the road you need to walk is Heartwood Road.
• Please store all gear in the storage area downstairs near the hot tub.
*Please note, there is construction in the area. The trails/pathways may be different than described. Please use your best judgement getting to and from the property.
FIREPLACE INSTRUCTIONS
All fireplaces are equipped with a remote control for your convenience. To ensure safe and effective use, please follow the instructions below:
1. Locate the Remote Control
a. The remote controls are small black remotes. Each is labeled as Montigo, Ortal or has a sticker across it saying Max 1 Hour.
2. Turning On the Fireplace
a. Press and hold the power button for 5 seconds. The fireplace will ignite automatically. You will hear a beep letting you know it’s turning on. It may take a few seconds for it to ignite.
3. Adjusting the Flame
a. Use the remote to select your desired flame level, ranging from highest to lowest.
4. Turning Off the Fireplace:
a. To turn off the fireplace, press the “Off” button located at the bottom of the remote control and hold it for 5 seconds. You will hear a beep letting you know it’s turning off. It may take a few seconds for it to go out.
HOT TUB RULES AND INSTRUCTIONS
Cover After Use
Please cover the hot tub after each use. Please shower before using the hot tub and refrain from using lotions or soaps while in it.
Opening the Lid
The hot tub lid is secured with locks attached to the hot tub. To open:
• Unlatch the straps, typically located at four points.
• For side latches, pull from the bottom to release them from the top.
• For front tabs, press them inward while gently pulling from the top.
Accessing and Unlocking the Control Screen
• Use the up and down arrows to adjust the temperature.
• To activate specific jets, cycle through the jet options until you find the desired area.
Safety and Courtesy Guidelines
• Supervision: Children under 12 must be supervised at all times.
• No Glassware: Please avoid using glass items near the hot tub.
• No Pets: Pets are not allowed in or around the hot tub.
• Return Temperature: Set the temperature back to 102°F when finished.
• Quiet Hours: Quiet hours are from 10:00 PM to 8:00 AM. Please maintain a low noise level to respect the peace of neighboring properties.
Additional Notes
• All hot tubs are chlorinated for sanitation.
• Enjoy responsibly and help preserve the tranquility of the area.
• The outdoor pool, is not accessible to guests during their stay
SAUNA INSTRUCTIONS
1. Turning on the Sauna and Initial Heating
a. Locate the control knob on the sauna’s control panel.
b. Turn the knob clockwise until it reaches the first “1” position. You will hear a distinct sound when it’s properly set.
c. This action will initiate the sauna’s heating process.
d. Please note that it will take approximately one hour for the sauna to reach the desired temperature and be ready for use.
2. Setting the Operating Duration
a. Once the sauna is heated, you can set the desired operating time.
b. Turn the control knob one more step clockwise to the next “1” position. Again, you will hear a distinct sound to confirm the setting.
c. This setting will hold the sauna’s temperature at the desired level for one hour.
3. Extending the Operating Duration
a. If you wish to use the sauna for a longer period, you can extend the operating time.
b. Continue turning the control knob clockwise. Each additional number on the knob represents an additional hour of operation.
c. For example, turning the knob to the “2” position will set the sauna to run for two hours, and so on.
d. Choose the desired duration based on your personal preference and needs.
Additional Notes
• Please allow the full hour for the initial heating process before attempting to use the sauna.
• Do not attempt to adjust the temperature while the sauna is in operation.
• If you need to exit the sauna temporarily, please turn the knob to the “off” position to conserve energy.
• Always follow the safety guidelines and recommendations provided by the sauna manufacturer.
• If you have any questions or concerns about operating the sauna, please contact Property Management at 385-400-8499
Your presence is truly valued, and we are committed to ensuring your stay is exceptional. If there is anything you need, please do not hesitate to contact us at 385-400-8499 or info@powderhaven.com. We would like to express our sincere appreciation for choosing to stay with us.