Management Review Meeting Date of Meeting
09-16-2016
Location
PWS Offices
Attendees
Lucy Poole Tony Bennett Peter Poole Mitch Balalrd Lucja Natkaniec
Distribution
As Above
Comments
Minutes of the last meeting were reviewed, including a brief overview of what we do, and comments from these are incorporated in these minutes. Lucy decided that the review meeting will be carried out once a year and not as before every quarter.
Action Required
None
Actionee
LP
Due Date
09-19-2016
Comments
Lucy went through the sales figures which were a significant improvement on 2015 and we made a very good profit in 2016. Our goal is to sell contracts with a value of ÂŁ25k per month. Product sales have also increased in 2016 on 2015. 2016 YTD is an improvement on 2015 end of year. Figures for services discussed. These were better that they had been but still needed improving. August was the best month. Target service work is ÂŁ25k per month. Graphs submitted at the meeting are attached to hard copy of these minutes
Action Required
None
Actionee
No Action Required
Due Date
09-19-2016
1. Customer Complaints
The on-line log was reviewed and everyone was happy that all complaints had been actioned accordingly and no further action is required.
Action Required
None