MRM Minutes Oct 18

Management Review Agenda V3 To comply with ISO9001:2015 clause 9.2.1 Management review inputs

Topic 1.

The status of actions from previous management reviews;

2.

changes in external and internal issues that are relevant to the quality management system;

3.

information on the performance and effectiveness of the quality management system, including trends in;

Comments

Action

Actionee

Deadline

TBP

10/2018

LP

10/2018

Items not completed: Quotewerks SQL Database still not

Tony to upgrade

Written process for trade approval need to be pulished

Lucy to publish

Due to staff changes we need to change the org chart

BNMR

a) customer satisfaction and feedback from relevant interested parties; Customer Satisfaction

Need to enforce to complete and Fabian looking at smiley face Job Sheet

b) Process performance and conformity of products and services;

Dini Argeo still not suppling with UK plug

To discuss with Dini Argeo 12/10

TBP/LBP

Cognex suppling cameras with failing thread on M12 connector

We suspect they are getting damaged at palletforce. To progress with full shroud and quote Palletforce

RM/TBP

c) The extent to which quality objectives have been met; 1. Customer Complaints

No Complaint received

2. Staff Accidents

No incidents

3. Damage to customer

None

4. Late Deliveries

National Refridgeration

5. Non conforming Product

Dini Argeo Cognex

6. Warranty Returns

All area completed although warranty return to modified to incorporate serial numbers

7. Workshop Errors

No incidents

8. Preventative Actions

DFWLIP to be siliconed for FLT applications

property

To be logged

Lucy to change the Jotform with comma separated S/N field

Lucy to modify works order

ATEX Glands reference 41 has been reviewed and issues have not re-occured 9. Corrective Actions

Action items still not closed our 3590 Main Board Replacement

Lucy to close out

FM

LBP

08/10

ATEX documents against ACT! Records

Fabian to review

New goods shipped details attached to act is still not completed as it should, thrown up by an internal audit

Lucy and Tony to enter data due to staff changes for mean time

10. monitoring and

measurement results;

a.

External audit results;

b. Internal Audit results c.

d.

Internal Audit Asessment

The performance of external providers;

No Issues Q4 Audit are due and review of Q3 Audits Carry out Internal Audit Asessment Management Commitent audits to be carried out by Fabian Scaime have improved significantly No major issues with Turier’s due to on site checks Cognex are currently on the ball service and warranty. Dan still not coming back Dini Argeo still causing issues with over promising and UK power plugs The adequacy of resources;

a) Facilities - Office

b) IT / Software

New Fridge

Server Upgrade Quotewerks SQL server Dynamics/ETC Staff Hub Trial

c) Workshop

Fabian to look into tudiorials

TBP/LBP

d) Vehicles

Sell Robins Van

We buy any car

Vehicles moved back to RSM

e) Kitchen & WC Facility

Fridge Shower needs fixing

Sales Figures – a) New Goods

b)

Q1 & Q2 were slow, Q3 and Q4 to be better due to order from

b) Contract

Contracts sales are forecast to be up due to Lucy’s efforts

c) Service / Repair

Is up due to activity in the office

the effectiveness of actions taken to address risks and opportunities (see 6.1.);

The effectiveness can not be measured at this time as the actions have not been required.

Action to address the issue of cash flow and accessive operating cost have been

RM

addresses but too early to access the effectiveness Two Sisters c)

opportunities for improvement.

Dynamics/Staffhub needs research Taking on a apprentice

d)

A.O.B

Digital leads from TP are not fit for purpose Christmas party

50 plates to be ordered. Potting compound