2018 Q2 - AUDIT NO 10 - ACT DATA

ISO9001/2015 Internal Audit - ACT SERVICE DATABASE DATA ENTRY V1

Date

Monday, July 2, 2018

Audit Number

10

Name of Auditor

Lucy Bennett-Poole

Scope & Objective of Audit To ensure that for traceability reasons, the ACT scale database is being completed and updated on a regular basis with all scale and engineer activity

1

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SCALE / ASSET CARD 1 SERIAL NUMBER

05470339

CUSTOMER

Robinson Brothers

1. Is all the data on the main screen inputted and correct?

YES

2. IS THE SERVICE CONTRACT COVER LEVEL SET CORRECTLY?

YES

3. IS THE SERVICE AND CALIBRATION VISIT DATA INPUT CORRECTLY?

YES

4. IS THE VISIT PATTERN DATA ENTERED CORRECTLY?

NO

COMMENTS THERE IS NO INDICATION AS TO WHETHER THE SCALE IS TRADE STAMPED OR NOT.

5. HAS THE ACCOUNTS INFORMATION SECTION BEEN COMPLETED (ONLY IF WE SUPPLIED THE SCALE)?

6. IS THERE REASONABLE HISTORY WITH REGARDS TO CALIBRATION AND SERVICE JOB SHEETS / WORK COMPLETED IN ACCORDANCE WITH THE DATES ON THE VISIT SCREEN.

WE DID NOT SUPPLY THE SCALE

YES

2

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SCALE / ASSET CARD 2 SERIAL NUMBER

0123089009

CUSTOMER

ROBNOR RESINS

1. Is all the data on the main screen inputted and correct?

YES

2. IS THE SERVICE CONTRACT COVER LEVEL SET CORRECTLY?

YES

3. IS THE SERVICE AND CALIBRATION VISIT DATA INPUT CORRECTLY?

YES

4. IS THE VISIT PATTERN DATA ENTERED CORRECTLY?

NO

5. HAS THE ACCOUNTS INFORMATION SECTION BEEN COMPLETED (ONLY IF WE SUPPLIED THE SCALE)?

NO - WE SUPPLIED IT AND IT HAS NOT BEEN ENTERED CORRECTLY

COMMENTS OUR DETAILS ARE ON THE CARD BUT NO SUPPLIER DELIVERY NOTE OR DATE RECEIVED.

6. IS THERE REASONABLE HISTORY WITH REGARDS TO CALIBRATION AND SERVICE JOB SHEETS / WORK COMPLETED IN ACCORDANCE WITH THE DATES ON THE VISIT SCREEN.

NO

COMMENTS ACCORDING TO THIS IT HAS NEVER EVEN BEEN SUPPLIED! NO PAPERWORK - NO JOB SHEETS ETC...

3

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SCALE / ASSET CARD 3 SERIAL NUMBER

0100177108b2

CUSTOMER

SCHLOETTER

1. Is all the data on the main screen inputted and correct?

NO

COMMENTS NO INDICATION AS TO WHETHER ITS A TRADE SCALE OR NOT.

2. IS THE SERVICE CONTRACT COVER LEVEL SET CORRECTLY?

YES

3. IS THE SERVICE AND CALIBRATION VISIT DATA INPUT CORRECTLY?

YES

4. IS THE VISIT PATTERN DATA ENTERED CORRECTLY?

NO

COMMENTS NO VISIT PATTERN

5. HAS THE ACCOUNTS INFORMATION SECTION BEEN COMPLETED (ONLY IF WE SUPPLIED THE SCALE)?

NO - WE SUPPLIED IT AND IT HAS NOT BEEN ENTERED CORRECTLY

COMMENTS NOTHING IN THE SUPPLY SECTION AND WE DID SUPPLY IT BECAUSE IT IS DINI ARGEO. THIS COULD BE DUE TO IT BEING SUPPLIED IN 2014 AND PRE DATES THIS ENTRY REQUIREMENT - ALTHOUGH PREVIOUS OFFICE MANAGER WAS TASKED WITH COMPLETING ALL MISSING DATA - CLEARLY THIS HAS NOT BEEN DONE. tHIS IS NOT OUT OF WARRANTY AND SO IS NOT REQURIED.

6. IS THERE REASONABLE HISTORY WITH REGARDS TO CALIBRATION AND SERVICE JOB SHEETS / WORK COMPLETED IN ACCORDANCE WITH THE DATES ON THE VISIT SCREEN.

YES

4

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SCALE / ASSET CARD 4 SERIAL NUMBER

T142405211

CUSTOMER

BASF

1. Is all the data on the main screen inputted and correct?

YES

2. IS THE SERVICE CONTRACT COVER LEVEL SET CORRECTLY?

YES

3. IS THE SERVICE AND CALIBRATION VISIT DATA INPUT CORRECTLY?

YES

4. IS THE VISIT PATTERN DATA ENTERED CORRECTLY?

YES

5. HAS THE ACCOUNTS INFORMATION SECTION BEEN COMPLETED (ONLY IF WE SUPPLIED THE SCALE)?

6. IS THERE REASONABLE HISTORY WITH REGARDS TO CALIBRATION AND SERVICE JOB SHEETS / WORK COMPLETED IN ACCORDANCE WITH THE DATES ON THE VISIT SCREEN.

WE DID NOT SUPPLY THE SCALE

YES

5

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SCALE / ASSET CARD 5 SERIAL NUMBER

53540369

CUSTOMER

BIP

1. Is all the data on the main screen inputted and correct?

YES

2. IS THE SERVICE CONTRACT COVER LEVEL SET CORRECTLY?

YES

3. IS THE SERVICE AND CALIBRATION VISIT DATA INPUT CORRECTLY?

YES

4. IS THE VISIT PATTERN DATA ENTERED CORRECTLY?

NO

COMMENTS NOTHING ENTERED

5. HAS THE ACCOUNTS INFORMATION SECTION BEEN COMPLETED (ONLY IF WE SUPPLIED THE SCALE)?

NO - WE SUPPLIED IT AND IT HAS NOT BEEN ENTERED CORRECTLY

COMMENTS DATA MISSING

6. IS THERE REASONABLE HISTORY WITH REGARDS TO CALIBRATION AND SERVICE JOB SHEETS / WORK COMPLETED IN ACCORDANCE WITH THE DATES ON THE VISIT SCREEN.

YES

6

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AUDIT RESULTS Statement of Finding IN GENERAL - ALL DATA IS BEING ENTERED CORRECTLY

Requirement TO MAINTAIN AUDITS AND ENSURE STANDARDS ARE BEING MAINTAINED. INDIVIDUALS TO LOOK AT SCALES AUDITED AND COMPLETE THE MISSING DATA AS REQUIRED.

Corrective Action Required

No

How have we related the ndings back to the standard?

We have ensured that the ndings of this Audit conform to section 7.5 of the PWS QMS

Result of Audit

Minor

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