CHIME IN! (Survey Results) June 2020
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Integrated Budget Process
How do we engage our customers?
Examples include: • Chime In! • Social Media • Council Budget Requests
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Participant Comparison
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2,500
• 1,800+ COMMUNITY responses • Despite 100% online survey, participation was very high • Media, social media, 311 App, Digital Signage
2,211
2,000
1,872
1,500
1,240
1,000 500 42
2015
2016
39
40 2017
2018
2019
2020
Social Media Outreach
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Survey Topics • Streets – repair, lighting, traffic mitigation, striping, bike lanes • Economic Development – small business, more jobs, retail, attractions, local business • Parks – more ballfields, open space, visual image • Public health – state and federal issues affecting border cities, healthcare, emergency response • Public safety – speeding, staffing, vehicles, facilities, animal services • Focus on basics – less services and lower property taxes
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FY 2021 Top Priorities Top 3 priorities identified were: 1. Streets 2. Public Safety 3. Community Health
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FY 2021 Top Priorities Mobility 3% Cultural/Educational Programs 12%
Business Services 3%
Streets 21%
Parks 13%
Economic Development 13%
Public Safety 19%
Community Health 16%
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FY 2021 Top Priorities (CENTRAL) Economic Development 12%
Mobility 6%
Business Services 1% Streets 20%
Parks 13%
Cultural/Educational Programs 14%
Community Health 18%
Public Safety 16%
201 PARTICIPANTS 1. Streets 2. Community Health 3. Public Safety
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FY 2021 Top Priorities (EAST) Cultural/Educational Programs 11%
Business Mobility Services 3% 3%
784 PARTICIPANTS Streets 22%
Parks 12% Public Safety 19%
Economic Development 14% Community Health 16%
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1. Streets 2. Public Safety 3. Community Health
FY 2021 Top Priorities (MISSION VALLEY) 108 PARTICIPANTS Cultural/Educational Programs 9%
Business Services 4%
Mobility 3%
Streets 24%
Economic Development 10%
Parks 11%
Public Safety 21% Community Health 18%
1. Streets 2. Public Safety 3. Community Health
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FY 2021 Top Priorities (NORTHEAST) Cultural/Educat ional Programs 11%
Mobility 3%
Business Services 3% Streets 21%
Economic Development 13%
Community Health 14%
Public Safety 20%
Parks 15%
262 PARTICIPANTS 1. Streets 2. Public Safety 3. Parks
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FY 2021 Top Priorities (WEST) Business Economic Services Development 3% 13%
Mobility 2%
Public Safety 20% Parks 14%
Cultural/Educational Programs 14%
Streets 18% Community Health 16%
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517 PARTICIPANTS 1. Public Safety 2. Streets 3. Community Health
FY 2021 Lowest Priorities Lowest 3 priorities identified were:
1. Business Services 2. Mobility 3. Economic Development
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FY 2021 Lowest Priorities Streets 6%
Public Safety 4%
Community Health 8%
Parks 10%
Cultural/Educational Programs 12%
Business Services 24%
Mobility 23% Economic Development 13%
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Chime In! Virtual Focus Groups Schedule Week
Date
Time
Group
Week 1
June 10th
5:30 PM
CENTRAL
Week 2
June 15th
5:30 PM
EAST
June 16th
5:30 PM
MISSION VALLEY
June 17th
5:30 PM
NORTHEAST
June 22nd
5:30 PM
WEST
Week 3
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Council Budget Requests • One way for Council to provide input into budget development • Submitted through the same system as in the past • Refresher training can be provided • Requests will be accepted throughout entire process
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