LUXURY SUITE 2026 PLANNING GUIDE
TABLE OF CONTENTS PREPARE FOR YOUR VISIT..................................... VISIT.....................................3 3 Suite Menu......................................................................................................... 3 US Open App..................................................................................................... 3
EVENT GUIDELINES. GUIDELINES......................................................4 .................................................... 4 Grounds Information........................................................................................4 Suite Information..............................................................................................4 Grounds Access Hours..................................................................................... 5
SUITE ACCESS HOURS.............................................. HOURS..............................................6 6 THE SUITE EXPERIENCE. EXPERIENCE............................................9 ..........................................9 Suite-Level Enhancements............................................................................. 9 Commercial Guidelines...................................................................................10 New Shipping Guidelines.................................................................................11
CALENDAR...................................................................... CALENDAR ...................................................................... 14 TOURNAMENT MAPS. MAPS................................................. 15 PROGRAMS, DRAWSHEETS, & POSTERS ��� POSTERS ��� 16 FLORAL ARRANGEMENTS. ARRANGEMENTS..................................... 17 GIFTING............................................................................. GIFTING ............................................................................. 18 INVITATIONS................................................................... INVITATIONS ................................................................... 19 FREQUENTLY ASKED QUESTIONS. QUESTIONS.................. 20 TRANSPORTATION & PARKING........................ PARKING........................ 25 MOBILE TICKET MANAGEMENT. MANAGEMENT.........................26 ....................... 26 SECURITY PROCEDURES...................................... PROCEDURES...................................... 27
US OPEN PREMIER SUITES
PREPARE FOR YOUR VISIT We are pleased to present you with the 2026 US Open Luxury Suite Planner. This guide includes key information to help you make the most of your time with us. 2026 Suite Menus are now available:
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Download the Official US Open App Get the latest tournament and on-site information.
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EVENT GUIDELINES The schedules included in this guide are currently in progress and will be shared as soon as they are confirmed.
Grounds Information • Only guests with a Luxury Suite host pass may bring a laptop onto the grounds • Baggage Claim is available at both the Main and Champions’ Gates • All ticketed guests have access to the outer courts on a first-come, first‑served basis • Guests with a Luxury Suite ticket or host pass may enter through our dedicated US Open Premier entrance, located at the Champions’ Gate
Suite Information Day Matches • Visit page six of the planning guide for information regarding suite access hours for your session • Day matches contractually end at 5:30 pm, regardless of match play • All food and beverage service will conclude and be cleared by 5:00 PM PLEASE NOTE: All Day match suite access now concludes promptly at 5:30 PM, with no additional grace period provided. Guests holding Day Session Suite Tickets will not be permitted to enter the grounds or access the suites after 5:00 PM. Evening Matches • Visit page six of the planning guide for information regarding suite access hours for your session IMPORTANT: Evening suite sessions officially conclude 30 minutes after the end of play on Arthur Ashe Stadium, in accordance with contractual terms.
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Grounds Access Hours To access the ground, each guest must present a ticket as provided by the USTA. These ticket(s) will be available via Account Manager. Date
Session
Grounds Open For Hospitality Guests
Arthur Ashe Stadium Match Start
Sun, Aug. 30
Day
9:30 am
12:00 pm
Eve
6:00 pm
7:00 pm
Day
9:30 am
11:30 am
Eve
6:00 pm
7:00 pm
Day
9:30 am
11:30 am
Eve
6:00 pm
7:30 pm
Thurs, Sept. 10
Eve
6:00 pm
7:00 pm | Women’s Semifinals
Fri, Sept. 11
Day
11:00 am
12:00 pm | Women’s Doubles Final
Mon, Aug. 31 – Tues, Sept. 8
Wed, Sept. 9
3:00 pm | Men’s Semifinal
Sat, Sept. 12
Eve
6:00 pm
7:00 pm | Men’s Semifinal
Day
11:00 am
12:00 pm | Men’s Doubles Final 4:00 pm | Women’s Singles Final
Sun, Sept. 13
Day
11:00 am
2:00 pm | Men’s Singles Final
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SUITE ACCESS HOURS All suite clients receive two (2) Host Passes for preparation and early entry. Sunday, Aug. 30 Day Session
• Suite Hosts Arthur Ashe Stadium Entry: 9:30 AM • Suite Guests Arthur Ashe Stadium Entry: 10:30 AM • Arthur Ashe Stadium Programming Begins: 12:00 PM
Evening Session
• Suite Hosts Arthur Ashe Stadium Entry: 5:30 PM • Suite Guests Arthur Ashe Stadium Entry: 6:30 PM • Arthur Ashe Stadium Programming Begins: 7:00 PM
Monday, Aug. 31 - Tuesday, Sept. 8 Day Session
• Suite Hosts Arthur Ashe Stadium Entry: 9:30 AM • Suite Guests Arthur Ashe Stadium Entry: 10:30 AM • Arthur Ashe Stadium Programming Begins: 11:30 AM
Evening Session
• Suite Hosts Arthur Ashe Stadium Entry: 5:30 PM • Suite Guests Arthur Ashe Stadium Entry: 6:30 PM • Arthur Ashe Stadium Programming Begins: 7:00 PM
Wednesday, Sept. 9 Day Session
• Suite Hosts Arthur Ashe Stadium Entry: 9:30 AM • Suite Guests Arthur Ashe Stadium Entry: 10:30 AM • Arthur Ashe Stadium Programming Begins: 11:30 AM
Evening Session
• Suite Hosts Arthur Ashe Stadium Entry: 6:00 PM • Suite Guests Arthur Ashe Stadium Entry: 7:00 PM • Arthur Ashe Stadium Programming Begins: 7:30 PM
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Thursday, Sept. 10 (Women’s Semifinals) Evening Session
• Suite Hosts Arthur Ashe Stadium Entry: 5:30 PM • Suite Guests Arthur Ashe Stadium Entry: 6:00 PM • Arthur Ashe Stadium Programming Begins: 7:00 PM
Friday, Sept. 11 (Men’s Semifinals) Day Session
• Suite Hosts Arthur Ashe Stadium Entry: 10:00 AM • Suite Guests Arthur Ashe Stadium Entry: 11:00 AM • Arthur Ashe Stadium Programming Begins: 12:00 PM
Evening Session
• Suite Hosts Arthur Ashe Stadium Entry: 5:30 PM • Suite Guests Arthur Ashe Stadium Entry: 6:00 PM • Arthur Ashe Stadium Programming Begins: 7:00 PM
Saturday, Sept. 12 (Women’s Finals) Day Session
• Suite Hosts Arthur Ashe Stadium Entry: 10:00 AM • Suite Guests Arthur Ashe Stadium Entry: 11:00 AM • Arthur Ashe Stadium Programming Begins: 12:00 PM
Sunday, Sept. 13 (Men’s Finals) Day Session
• Suite Hosts Arthur Ashe Stadium Entry: 10:00 AM • Suite Guests Arthur Ashe Stadium Entry: 11:00 AM • Arthur Ashe Stadium Programming Begins: 2:00 PM
PLEASE NOTE: Full schedule subject to change.
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THE SUITE EXPERIENCE The following enhancements and guidelines are designed to help you and your guests enjoy your suite while protecting the integrity of the US Open and its partners. Please share this information with your guests to ensure a great experience for everyone. PLEASE NOTE: Your suite is designed for private, non-commercial use only, not for business promotion.
Suite-Level Enhancements: • Private suite-only levels: Both new levels are reserved exclusively for suite patrons and their guests, with no shared concourses, creating a more private and refined environment throughout. • Wider, more comfortable concourses: Suite corridors expand to nine feet at their narrowest point—up from approximately five feet in prior configurations—allowing for smoother circulation and a more relaxed guest experience. • Dedicated restroom locations: Restrooms have been relocated from within the suites to newly designed facilities at each of the four concourse corners, enhancing both space and flow within the suites themselves. • Expanded interior and terrace footprints: Every suite now features more generous dimensions, both inside the lounge and across the exterior terrace. • Culinary-forward suite design: Layouts have been intentionally reimagined to better accommodate elevated food and beverage service. • Suite-level cooking facilities: Dedicated pantries and culinary support spaces are being introduced to enable more sophisticated preparation and service as guest expectations continue to evolve.
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Commercial Guidelines • Use of US Open IP or Co-Branding: The use the US Open/USTA logos, names, or trademarks in any advertisements or marketing campaigns is probhibited. To maintain the distinct identity of the US Open marks, co-branding is not permitted. Official merchandise and corporate items should be branded independently to ensure maximum brand consistency. • Influencer Marketing: Our policy precludes suite guests from inviting influencers, content creators, or celebrities with the expectation of receiving social media coverage, endorsements, or posts. Providing tickets or compensation in exchange for brand promotion is strictly prohibited, as is using official brand accounts to imply a partnership. • Commercial Content Creation: The use of photos or videos of the stadium, matches, crowds, or even approved interior suite signage is prohibited in any external advertisements, commercial social media posts, or marketing materials. • Product Distribution or Brand Activations: The suite may not be used for product demos, sampling, or brand activations. You are prohibited from distributing flyers, handouts, or promotional items to invitees or the general public. • Contests or Product Placement: Please ensure that tickets are not used for sweepstakes or contests. “Ambush” tactics - such as staging products/logos in view of cameras or having guests wear promotional clothing, are prohibited.
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Strictly Prohibited Items • Unauthorized Branding & Signage: No exterior-facing signs visible from the court or concourse (pop-up banners, flags, decals). No interior items affixed to walls or glass. • Promotional Goods & Commercial Merchandise: No unapproved flyers, brochures, product catalogs, gifts, or premiums intended for distribution. • Product Integration & Staging Items: No product samples for giveaways, staging items for photos/videos, or “walking billboard” wearables with commercial slogans/ logos. • Media Equipment: No commercial-grade cameras, lighting rigs, or audio gear. • Outside F&B: No outside food, beverages, tableware, or food utensils of any kind. PLEASE NOTE: Our no outside food policy includes all small items, such as mints, gum, snacks, or candies.
New Shipping Guidelines Shipping privileges are reserved for clients with three (3) or more suite sessions. • Allowance: Maximum one (1) box per session / per suite. • Size Limit: Box must not exceed 24” x 24” x 18”. • Carrier: FedEx or UPS only. CRITICAL DEADLINES: 1. Approval (August 1): All items intended for shipping must be approved in writing by the suite servicing team. 2. Tracking Info: To ensure a guaranteed delivery, please share your tracking number with us via email. 3. Arrival (August 28): All packages must arrive by Friday, August 28. Please Note: Packages received after this date are not guaranteed to be placed in the suite..
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Shipping Items All eligible deliveries must be made to the USTA Billie Jean King National Tennis Center. The Hospitality staff will collect your deliveries and bring them to your suite, prior to your session(s). Approved Express Courier Deliveries PLEASE NOTE: FedEx and UPS are the only couriers approved to access the NTC Loading Dock, due to security restrictions. All deliveries must be sent through these carriers and mailed to the following address: USTA Billie Jean King National Tennis Center Attn: Jasmine Polite, Suite #/Session # Flushing Meadows – Corona Park Flushing, NY 11368 718.760.6375
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CALENDAR
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TOURNAMENT MAPS GROUNDS MAP DOWNLOAD
STADIUM MAP DOWNLOAD
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PROGRAMS, DRAW SHEETS & POSTERS Official US Open programs and draw sheets (daily matchup guides) are available for purchase and can be delivered to your Luxury Suite at the time of your event. If ordered in advance, they are available at the discounted price of $25.50 per program, which includes a draw sheet. Additional draw sheets can be ordered for $4.25 each. Please complete and return the form to Dave Baribeault to place your Program/Draw Sheet/Poster order. H.O. Zimman, Inc. Attn: Dave Baribeault Seaport Landing 152 The Lynnway Lynn, MA 01902 e: dave@hozinc.com p: 978-314-2161 You can also purchase the official 2026 US Open Theme Art poster for $25.50, which Celebrates Our New York Story.
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FLORAL ARRANGEMENTS We are pleased to be working with New York floral design and event production company, Ovando. Their team of designers have put together beautiful floral selections that you may view here. Please complete the order form. PLEASE NOTE: Once complete, please send a copy of your order form to usopen2026@ovandoworld.com and copy USOpenPremierClubs@usta.com. Flower arrangements are not included in your Luxury Suite package and will need to be purchased separately through Ovando. Ovando Contact Information Eric Viner p: 212-988-2600 561-419-3188 e: Eric@Ovandony.com
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INVITATIONS As an US Open Premier guest, we’re happy to provide approved high resolution US Open images (available on the link below) that you may include on your invitations and guest correspondence. Kindly note, however, that official US Open marks and logos may not be used on any marketing or promotional materials. All invitations are subject to USTA approval, prior to distribution. If you are preparing an invitation for your event, please send a proof to your Account Representative by August 1.
A P P ROV E D I M AG ES Sample Copy: Join us for an exciting day of tennis at the 2026 US Open! Suite access begins at 10:30 a.m. and the First Round of Play begins at 11:30 a.m. USTA Billie Jean King National Tennis Center Flushing Meadow Corona Park Flushing, NY 11368 Directions and parking information available at: https://www.usopen.org/en_US/visit/transportation_directions.html Please note that tickets will be delivered electronically via Ticketmaster to the email address provided at registration. You must have a Ticketmaster account to access your ticket. PLEASE NOTE: Matches in Arthur Ashe Stadium will begin at 11:30am, with the exception of 8/30 and 9/10-13. Full schedule subject to change.
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FREQUENTLY ASKED QUESTIONS Part 1: Intellectual Property & Marketing (Section 2) The “Golden Rule”: A Suite License is for Hospitality (Entertainment), not Marketing (Advertising). IMPORTANT: CLIENT ELIGIBILITY FOR SHIPPING & BRANDED MATERIALS Q: “Can I ship items to my suite or bring branded materials with me on event day?” A: It depends on the number of suite sessions you have purchased. Clients with one (1) or two (2) suite sessions: • Are not permitted to pre-ship items to the US Open. • Are not permitted to bring branded materials, promotional items, gift bags, giveaways, signage, décor, or corporate collateral onto the grounds on event day. • May not distribute branded items to guests within the suite. Clients with three (3) or more suite sessions: • May be eligible to pre-ship limited, pre-approved items. • Must receive written approval from the US Open Premier team prior to shipping any materials. • Must adhere to all branding, décor, and intellectual property guidelines. PLEASE NOTE: The suite program is intended to function as a hospitality environment rather than a marketing or activation platform. Approval of any item remains at the sole discretion of the USTA. Q: “Can I bring gift bags, branded merchandise, promotional items, or company giveaways into the stadium on event day?” A: Clients with one (1) or two (2) suite sessions may not bring these items onto the grounds. • The Rule: For clients with three (3) or more suite sessions, approved items must be shipped in advance through the approved process and may not be hand-carried into the venue.
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Q: “Can we display our company logo, branded signage, branded décor, or promotional materials in the suite?” A: Only clients with three (3) or more suite sessions may be considered for limited, pre-approved interior branding. Clients with one (1) or two (2) suite sessions are not permitted to display branded materials, signage, promotional collateral, décor, or giveaways within the suite. All approved branding must: • Remain within the interior lounge space. • Be non-affixed. • Receive written approval in advance. • Comply with all US Open intellectual property and sponsorship guidelines. Q: “We work with several influencers who have large followings. Can we invite them to the suite?” A: Yes, but with strict conditions. • The Rule: You may invite them as a guest, but you are strictly prohibited from inviting or providing tickets to influencers, content creators, or public figures in exchange for or with the expectation of receiving social media posts, endorsements, or promotional content. • The Difference: If they post organically (“Having fun!”), it is allowed. If the post is transactional (“Thanks to [Company] for the suite!”), it is a violation of the contract. Q: “Can our social media team live-tweet or post Instagram Stories from the suite using our corporate account?” A: Only if it is non-commercial. • The Rule: You are prohibited from capturing or using “Works” (images/video) for any commercial, advertising, or marketing purposes. • The Nuance: Posting “Enjoying the match!” is hospitality. Posting “Wearing our latest product, [INSERT HERE] at the US Open!” is prohibited marketing.
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Q: “Can we hire a professional photographer/videographer to film client testimonials in the suite?” A: No. • The Rule: Section 2.3 strictly prohibits creating or using “Works” (including content created in the Suite) for commercial use. • The Risk: The suite cannot be used as a content studio. Q: “Can we put our company logo on US Open hats and put them in gift bags?” A: No. • The Rule: Section 2.1 strictly prohibits “co-branded US Open and Licensee promotional items”. • The Detail: You cannot add your logo to official US Open merchandise, nor can you add the US Open logo to your own merchandise. Q: We want our staff to wear matching t-shirts that say ‘Ask Me About [Product Name]’ while serving guests. Is that okay? A: No. • The Rule: Section 2.2 prohibits “overt identification on wardrobe/accessories” (clothing, caps, etc.) intended to display or reference brands, products, or services. • Allowed: Standard corporate polo shirts with a small logo (uniforms) are generally acceptable, but promotional “walking billboards” are not. Q: “Can I use the US Open logo on my invitations to clients?” A: No. • The Rule: You cannot use “USTA IP” (including the US Open name, logo, or trademarks) for any commercial or trade purposes, including advertising, marketing, or promotion. Q: “Can we run a sweepstakes on LinkedIn where the prize is two tickets to our suite?” A: No. • The Rule: Section 2.2 explicitly forbids using the Suite or Tickets for “contests, sweepstakes or giveaways”. • The Why: You cannot use US Open access to drive engagement or data collection for your business. 2 0 26 P L A N N I N G G U I D E 21
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Q: “Can we hold a business card raffle inside the suite to give away an iPad?” A: Technically, no. • The Rule: Section 2.2 prohibits “commercial activities of any kind whatsoever,” including “contests”.
Part 2: Approvals, Items and Logistics (Section 3) The “Gatekeeper Rule”: Nothing enters the suite without USTA written approval and proper shipping. IMPORTANT: The shipping and branding permissions described in this section apply only to clients with three (3) or more suite sessions. Clients with one (1) or two (2) suite sessions are not eligible to pre-ship items and may not bring branded materials, giveaways, promotional items, or signage onto the grounds on event day. Q: “Do I really need to get my gift bags approved? They are just standard company pens and notebooks.” A: Yes. • The Rule: All “invitations, gifts, premiums, promotional items... must be preapproved in writing by the USTA”. • The Deadline: You must submit samples for consideration no later than August 1. Q: “Can I hand out my gift bags to people as they walk into the stadium?” A: No. • The Rule: You are strictly prohibited from distributing items to anyone other than directly to your Invitees within the Suite. General distribution at the Center is banned. Q: “The contract says I can’t create an ‘endorsement.’ What does that mean?” A: Avoid implied association. • The Rule: You must avoid creating any perception that the USTA endorses your company, products, or services.
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Q: “Can I bring the gift bags with me when I enter the stadium?” A: No, the contract requires shipping. • The Rule: “Any approved Items... must be shipped via FedEx or UPS only”. • The Limit: You are restricted to one (1) box per Session. • The Exception: Merchandise purchased online via the official Licensor concessionaire and delivered to the Suite does not count against this one-box limit.
Part 3: Décor and Alterations (Section 4) The “No Modifications” Rule: The suite must remain as designed unless explicitly approved. IMPORTANT: The shipping and branding permissions described in this section apply only to clients with three (3) or more suite sessions. Clients with one (1) or two (2) suite sessions are not eligible to pre-ship items and may not bring branded materials, giveaways, promotional items, or signage onto the grounds on event day. Q: “Can we put up a banner with our company logo inside the suite?” A: Yes, if you are a client with three (3) or more suite sessions, but it requires approval. • The Rule: “Pre-approved limited, non-affixed branding” may be permitted in the interior only. • The Condition: It must be non-affixed (no glue/nails/tape) and is subject to Licensor’s sole discretion. • The Trap: Even if approved, you cannot take a photo of that banner and use it in an external ad, as that violates Section 2.3. Q: “Can we put a decal on the glass window facing the court?” A: No. • The Rule: You are prohibited from displaying signs, notices, or advertisements in or around the Suite. Q: “Can I bring my own artwork or put up a permanent sign on the wall?” A: No. • The Rule: You cannot make any additions, changes, or alterations to the suite, including displaying artwork or picture hangings, without written approval.
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TRANSPORTATION & PARKING Click below to see all transportation and additional parking options for the 2026 US Open. PLEASE NOTE: Due to limited parking, we strongly recommend that all US Open attendees utilize public transportation.
M MOORREE IINNFFOORRM MAT ATIIOONN
PA R K I N G M A P
Official US Open Car Service Fugazy Transportation Fugazy Transportation is the Official US Open livery service provider and the only transportation service with exclusive access to Lot A. Guests utilizing this service will enjoy dedicated drop-off and pick-up within the lower level of the Lot A parking garage, providing one of the most convenient arrival and departure experiences available at the US Open. To preserve the exceptional level of service and ensure an efficient arrival experience for all guests, availability is intentionally limited and advance reservations are strongly encouraged. Please note that traffic patterns and vehicle routing around the USTA Billie Jean King National Tennis Center may result in increased travel times during peak arrival and departure periods. To help maintain the premium experience associated with the program, the Official US Open Car Service is available exclusively to Official Sponsors, Full Series Suite Holders, and clients with three or more suite sessions. To provide the best possible service for all eligible clients, we kindly ask that reservations be limited to a maximum of two vehicles per suite, per session.* (Subject to confirmation by Fugazy.) To reserve, please contact transportation@fugazy.com or 212-661-0100. PLEASE NOTE: Due to high demand, please allow up to 48 hours for the Fugazy team to respond to reservation inquiries.
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MOBILE TICKET MANAGEMENT Accessing Mobile Tickets Click below for step-by-step instructions on how to access your mobile tickets and transfer them to guests with the US Open App.
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Download US Open App
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SECURITY PROCEDURES Click below to see the full list of Prohibited Items and safety precautions.
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THANK YOU Contact us: Polite@usta.com