Herald Business Journal - 11.01.2018

The Herald

BUSINESS JOURNAL NOVEMBER 2018

|

VOL. 18, NO. 11

Hope motivates hospital’s new CEO PAGE 4

Holiday Par ty Planning??

FULL SERVICE CATERING Everett Marina • 1620 W. Marine View Dr Mill Creek • 19409 Bothell Everett Hwy

l o mbar disit al ian.co m

PRIVATE DINING ROOMS

2 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

Since 1946

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 3

TABLE OF CONTENTS FOCUS ON HEALTH Pages 4-6

BUSINESS NEWS Smokey Point Behavioral Hospital in Marysville is north Snohomish County’s only inpatient mental health and addiction treatment center. 4 Health District initiative is aimed at helping employers deal with the opioid epidemic. 5 A regional clinic at University of Washington and Seattle Children’s

NEWSROOM Staff writer: Janice Podsada, jpodsada@heraldnet.com

Hospital will serve patients with rare or puzzling disorders. 6 Leadership Snohomish County awards recognize economic development efforts. 8 Self-directed visionaries plant seeds of community progress. 10 McCusker on business leadership 14 Business licenses 16-18

HBJ

Publisher: Josh O’Connor 425-339-3007 joconnor@soundpublishing.com

ADVERTISING SALES

COVER PHOTO

Sally Cravens 425-339-3054 Fax 425-339-3049 scravens@soundpublishing.com

CEO Sally Anne Schneider in front of the Smokey Point Behavioral Hospital in Marysville.

Photo by Andy Bronson, Herald photographer.

Opinions of columnists are their own and not necessarily those of The Herald Business Journal.

In the business of community.

CUSTOMER SERVICE Main: 425-339-3200 Fax: 425-339-3049 customersvc@heraldnet.com Send news, Op/Ed articles and letters to: The Herald Business Journal, P.O. Box 930, Everett, WA 98206, or email to businessnews@heraldnet.com. We reserve the right to edit or reject all submissions.

Now open in Edmonds.

A Great Way

To Feature Your Homes To Potential Buyers!

SHOWCASE HOMES • Runs on Saturdays In The Herald.

• Full color 3 column x 3” ad • Includes a full color photo, description copy, company logo and agent photo and contact Info.

84

coastalbank.com

Only$

Contact Us Today!

www.heraldnet.com

425.339.3203 homes@heraldnet.com

4 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

FOCUS ON HEALTH CARE

Hooked on hope New CEO of Smokey Point Behavioral Hospital chose behavioral therapy over law school

By Janice Podsada Herald Writer

MARYSVILLE — Sally Anne Schneider, the new chief executive at Smokey Point Behavioral Hospital, credits her career choice to a nosy stranger at a Bellingham fish bar.

In 1984, Schneider, who had just earned a bachelor’s degree from Western Washington University, was discussing law school plans with a friend over lunch.

An attorney overheard the conversation and offered counsel. “Basically, he talked me out of going to law school,” Schneider said.

The chance encounter made Schneider rethink her career choice. She decided to pursue a master’s of science degree in marriage and family therapy.

“I always loved being a therapist,” she said. “You get to make an incredible difference in someone’s life.”

“So much of mental health is about hope,” said Schneider, 56, who was raised in St Louis and attended WWU in Bellingham.

“I got an exceptional education there,” she said.

Two months ago, she returned to the Northwest to lead the new Smokey Point Hospital. The hospital, which opened in June 2017, has been in start-up mode, she said. Now the priority is creating and maintaining a stable staff.

The psychiatric hospital provides mental health services and addiction treatment for children and adults. The 115-bed facility at 3955 156th St. NE in Marysville offers inpatient and outpatient care.

It’s owned by US HealthVest, which also operates mental health facilities in Illinois, Georgia and, now, Washington.

ANDY BRONSON / THE HERALD

One of the areas for patients to meet in groups, hang out or watch TV at Smokey Point Behavioral Hospital in Marysville.

The company plans next year to open a psychiatric hospital in Lacey, its second location in this state.

Schneider replaces former CEO Matt Crocker, who resigned during the summer.

Previously she was CEO of LifeCare Behavioral Health Hospital in Pittsburgh.

Before that, she was chief behavioral health officer at Bartlett Regional Hospital in Juneau, Alaska.

The Smokey Point hospital is a welcome addition to the region, said Lisa Utter, executive director of the Snohomish County chapter of the National Alliance on Mental Illness (NAMI).

“North Snohomish County really needed additional capacity,” Utter said.

The NAMI chapter holds a support group at the hospital on Wednesdays that is open to anyone, Utter said. “They’ve been very

supportive of us,” she said of Smokey Point Behavioral Hospital.

When plans for a psychiatric hospital in Snohomish County were announced in 2013, the county’s only inpatient psychiatric unit was at Swedish/Edmonds, a 23-bed facility that treats only adults. The closest inpatient facilities for children and adolescents were Fairfax Hospital in Kirkland, with 15 beds, and Seattle Children’s Hospital, with 20.

The Smokey Point hospital cares for patients with thoughts of harming themselves or others, severe depression, posttraumatic stress disorder and people who need treatment for both mental health issues and drug or alcohol problems, said Alicia Jacobs, the hospital’s community liaison.

Patients can stay up to 14 days. Longer

stays can also be arranged.

The hospital can treat up to 14 patients ages 13 to 17 and “12-year-olds on a caseby-case basis,” Jacobs said.

A social worker from the hospital has begun making weekly visits to high schools in the Arlington and Lakewood districts at no cost to them.

Families can call the hospital day or night for free guidance on whether a child needs to be hospitalized, Jacobs said.

“We’re particularly happy about their adolescent services,” Utter said.

Location is everything, Schneider said.

When a hospital is in the community it serves, families are more likely to visit and be involved in care, she said.

“The building itself is beautiful,”

See NEXT PAGE

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 5

FOCUS ON HEALTH CARE

What we should know about opioids at work A SNOHOMISH HEALTH DISTRICT INITIATIVE IS AIMED AT HELPING EMPLOYERS DEAL WITH THE EPIDEMIC.

HEATHER THOMAS, Snohomish Health District public and government affairs manager:

“They (employers) were finding needles and syringes in the workplace — at the back door or in the alley.”

From previous page Schneider said.

The hospital’s interior blends cool blue and burnt-orange walls with wood floors.

Patient rooms are small and bright, like a new college dormitory.

A small indoor gym features a stair-stepper, stationary bicycle and other exercise equipment.

Patients are treated in separate groups, depending on their age, background or the issues they’re facing.

For example, the hospital has a unit specializing in mental health care for those in the military — the only program of its kind in Washington.

By Janice Podsada Herald Writer

MORE ABOUT OPIOIDS IN THE WORKPLACE

LYNNWOOD — The Snohomish Health District’s new initiative is aimed at helping employers deal with the opioid epidemic.

It’s a topic that isn’t routinely discussed at the water cooler or in the corner office, said Heather Thomas, the district’s public and government affairs manager.

That’s despite the fact 25 percent of businesses describe themselves as “extremely unprepared” to deal with prescription drug misuse. The percentage is even higher among employers with fewer than 1,000 workers, according to a recent National Safety Council study.

To jump-start the conversation, Thomas and Sarah Hale, an attorney who represents the health district, gave a talk at a recent Economic Alliance Snohomish County event in Lynnwood: “Substance Use in the Workplace: How Employers Play a Role in the Opioid Response.”

Studies by the Safety Council indicate that of the 21 million Americans struggling with substance-use disorder, 75 percent are employed, Thomas told participants.

Drug misuse in the workplace is associated with increased worker’s compensation costs, increased risk for on-the-job injuries, accidents and medical care costs, Thomas said.

Offering support to workers in recovery is good business because it cuts turnover and saves retraining costs.

The health district is offering the seminar to employers that want to strike a balance between supporting workers in recovery and mitigating risk.

It also plans to offer webinar training, Thomas said.

Last year, Snohomish County lost over 90 people to an opioid overdose.

In 2016, 2,390 patients were treated at Providence Regional Medical Center Everett for problems with opioids or narcotics.

When the health district began distributing free kits last year for the safe disposal of discarded syringes, “we began hearing from local employers,” Thomas said.

“They were finding needles and syringes in the workplace — at the back door or in the alley.”

A first step for employers, said Hale, is revising incomplete and outdated workplace drug policies.

“Talk to legal consultants for assistance,”

The needs of a traumatized women, for example, are different than those of activeduty military personnel experiencing posttraumatic stress disorder.

“Members of a women’s group may be less trusting and more fear-based,” she said. Establishing a safe environment is a key part of treatment.

Schneider hopes expand inpatient youth services and raise the adolescent unit’s capacity to 20 patients.

Utter, head of the local NAMI chapter, said some community members are concerned that the hospital hasn’t gotten up to speed as quickly as hoped.

The hospital had planned to have all 115 beds available within eight months.

It’s currently operating at about 75 to 85 percent of capacity.

“They’ve acknowledged having difficulty in staffing to full capacity,” said Utter.

US HealthVest’s chief executive officer, Dr. Robert Kresch, said that staffing issues are to be expected at this early stage.

Kresch spent 20 years as a psychiatrist at Columbia Presbyterian Medical Center in New York.

“It’s hard work to open a hospital and get it competent and trained permanent staff,” he said. “In the early days you expect a fair amount of turnover.”

Schneider’s plans including hiring a chief of nursing, a nursing director and an educator.

For information: Snohomish County Health District website at www.snohd.org or email opioids@snohd.org.

Data: The National Safety Council provides a calculator that estimates the number of illicit drug users by industry, state and associated employer costs at www.nsc.org/forms/ substance-use-employer-calculator.

Hale advised. “You want to create a clear statement of prohibited conduct and the consequences.”

Other recommended steps include requiring employees to report the use of prescription medications that might impair their ability to work; expanding drug testing to include opioids; and consulting with prescription and health plan providers to monitor the use of opioids — and asking them if alternative pain management is covered.

At the same time, it is important to ensure people in recovery “are welcomed back into the workplace,” Thomas told participants.

Supporting workers in recovery is good business, she said.

Consider the following: A trusted employee who’s had hip replacement surgery becomes dependent on opioids.

Now what?

Instead of incurring steep hiring and re-training costs, an employer can create a “last-chance agreement that says, ‘If you do this again, then you will be terminated,” Hale said.

Workers in recovery are less likely to call in sick than their co-workers and have lower turnover rates, Thomas said, citing a Safety Council study Why? “They’re grateful for that second chance,” Thomas said.

Janice Podsada; jpodsada@heraldnet. com; 425-339-3097; Twitter: JanicePods

On her wish list: Partnering with local colleges and universities.

“I want us to have internships and training sites for our local universities, and hopefully take psychiatric residents” from medical schools, she said.

On a personal note, Schneider looks forward to her own family moving here next spring from Pittsburgh. She has a husband and a son.

As for the Bellingham attorney, Schneider thinks she’s identified him.

“I’ve got to get up there and thank him,” she said.

Janice Podsada; jpodsada@heraldnet. com; 425-339-3097; Twitter: JanicePods

6 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

FOCUS ON HEALTH CARE

Disease detectives New regional clinic aims to diagnose rare disorders

By Janice Podsada Herald Writer

SEATTLE — It’s not the kind of journey you want to go on. It’s called a diagnostic odyssey and it can involve multiple doctors, multiple tests and, sometimes, no answers.

By the time Dr. Gail Jarvik, a genetic specialist at the University of Washington, sees a patient in the midst of a diagnostic odyssey, “they’ve visited five or six medical centers and had a lot of imaging done, had a lot of tests done, without a result,” said Jarvik, head of the Division of Medical Genetics at the UW School of Medicine.

Jarvik and her counterpart, Dr. Katrina Dipple, director of medical genetics at Seattle Children’s Hospital, hope a new partnership will help shorten that odyssey.

This fall, the UW School of Medicine and Children’s received a federal grant to establish a regional clinic with the aim of diagnosing rare and puzzling disorders.

Jarvik and Dipple have been selected to head the no-fee clinic. It will serve patients in Washington, Alaska, Montana, Idaho and Oregon.

The clinic is the first of its kind in the Pacific Northwest and will become part of the national Undiagnosed Diseases Network, a research program funded by the National Institutes of Health.

A four-year, $100 million NIH grant will fund five new clinics in Seattle, Utah, Missouri, Pennsylvania and Florida, and increase the network from seven to 12 sites.

Made up of research and medical centers, the program was created in 2015 by NIH to assist patients with difficult-to-classify diseases.

UW MEDICINE

These doctors will participate in a Seattle clinic of the Undiagnosed Diseases Network. From left: Dr. Gail Jarvik, head of medical genetics at the University of Washington School of Medicine; Dr. Sirisak Chanprasert, assistant professor of medicine at UW; Dr. Katrina Dipple, head of genetic medicine at the UW Medicine Department of Pediatrics; Dr. Ian Glass, professor of pediatrics at UW, who practices at Seattle Children’s Hospital; and Dr. Fuki Hisama, professor of medicine at UW. Since then, it has solved more than 200 cases, NIH said.

Patients must be referred by a doctor.

Although they can apply themselves online, the application must include a doctor’s referral.

Those who qualify for the clinic’s services will have travel, lodging, meals and tests paid for.

“I would encourage families to apply, especially families in rural area,” Dipple said.

“Our goal is to give them a diagnosis and then help their local provider continue to take care of them,” Dipple said.

The clinic expects to see a minimum of 15 adults and 15 children each year.

“After that, it depends on how much it costs us,” Jarvik said.

The clinic’s approach isn’t new — “it’s similar to what people have been doing for

patients with rare diseases for a long time,” Dipple said.

Becoming part of the network, however, “brings a lot of minds and resources onto the same problems,” Jarvik said.

Sometimes the culprit can be a known disorder that creates unusual symptoms in a patient, Jarvik said.

“Not everything looks like it looks in medical school,” Jarvik said.

It’s no coincidence that Jarvik and Dipple are both genetic specialists.

“It turns out that the underlying cause, when we can find it, is genetic in really most cases,” Jarvik said.

Even if the clinic can’t provide a definitive answer, “people feel like they’ve gotten the most comprehensive work-up possible,” Jarvik said.

Plus, it can also offer patients an

introduction to a social support system — other families struggling with the same or similar medical issues, she said.

A diagnosis can not only offer relief to patients but families, as well.

For example, parents who have a child with an undiagnosed medical condition can wind up blaming themselves.

“They start to wonder, ‘Was it something I did, or something I ate while I was pregnant?’” Jarvik said.

“When they finally get a diagnosis … it’s just so powerful for them and us,” Dipple said.

The clinic expects to begin seeing patients early in 2019.

For more information or the apply go to undiagnosed.hms.harvard.edu/apply.

Janice Podsada; jpodsada@heraldnet. com; 425-339-3097; Twitter: JanicePods

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 7

NOVEMBER 2018

PORTREPORT Creating Economic Opportunities

December 1st

CALENDAR • • • • •

Bayside Marine Salmon Derby, Nov. 3/4 Public Budget Meetings, Nov. 6/13 Commission Meeting, Nov. 6/13 Marina Forum, Nov. 7 Boating Club Seminar, Nov. 13

REAL ESTATE

Local multi-family builder SeaLevel properties revealed strong demand for its new Everett Waterfront Apartments, with 80 percent of available units offered in the company's first release event now spoken for. More than 150 people attended the project's early release event in October.

11 a.m. - 6 p.m.

1 - 5 p.m.

Toys for Tots Toy Drive Providence Light up a Life tree and wreath display

EXECUTIVE

The Port of Everett’s preliminary budget for 2019 is the subject of public hearings at 4 p.m., Nov. 6 and 13. Public comments are accepted via the Port’s website (www. portofeverett.com – Quick Links – Send us your Comments), or via mail or in person at Port Administration offices. Budget adoption is Nov. 13.

Also, the Port of Everett Commission meetings are changed to a 4 p.m. start time, an hour earlier than prior meetings.

6th Annual Everett Farmers Market Holiday Festival

FREE Deck the halls activities: Create a holiday craft Decorate holiday cookies Holiday music & movies Free cocoa, cider & popcorn City of Everett fire truck rides 5:30 - 6 p.m.

Holiday Tree Lighting & Santa Visit

5 - 5:30 p.m.

Lighted Boat Parade

SEAPORT

Celebrate With Us at Holiday on the Bay!

MARINA

Imagine Children's Museum will provide children’s crafts and there will be face painting and cookie decorating.

Everyone is welcome to browse the Everett Farmer’s Market Holiday Festival with 45 vendors.

In August, 228 hotel modules were transported from Europe to the Port of Everett for construction of a $50 million citizenM hotel in Seattle. The pre-fabricated rooms are as small as the width of a King bed and only 160 square feet. Built to high luxury brand standards, a tablet controls the television and window shades.

Anthony's Woodfire Grill in Everett is getting a "refresh." Look for a menu re-design, new bar, updated dining room finishes as well as an additional dining room fireplace.

The restaurant will be closed through November.

Fire truck rides. Holiday movies. Icing festive cookies. A lighted boat parade. Santa, with his Ho! Ho! Ho! and a bag full of candy canes for bright eyed kids. It’s time for Holiday on the Bay! This annual Port of Everett event celebrates the holiday season.

Providence Hospice and Home Care Foundation of Snohomish County is bringing its Light Up a Life tree and wreath display to Waterfront Center, as well. The entire month of December, more than a dozen decorated trees

will be displayed, each reflecting donations made to honor a loved one. Evergreen Home Loans will provide hot cocoa, cider and popcorn. A special thanks to ORCA, whose students will be Santa's elves; Seas the Day Café, Bluewater Distilling and Scuttlebutt Brewing for holiday drink specials; the Sea Scouts volunteers; and the Everett Fire Department.

And don't miss the maritime parade, with boats decorated for the season and led by the Mukilteo Yacht Club.

Come join the Port of Everett, 11 a.m.-6 p.m., Saturday, Dec. 1 at Waterfront Center and enjoy Holiday on the Bay. We wish you the merriest of holiday season and a Happy New Year!

WWW.PORTOFEVERETT.COM |

8 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

Leadership awards honor economic development efforts Herald Staff

“Our first class graduated in 1998 and includes many community leaders.”

KATHY COFFEY Executive director, Leadership Snohomish County

EVERETT — The former founder and CEO of an Ohio software firm, who now calls Washington home, has been honored

by Leadership Snohomish County for her efforts to help local inventors and entrepreneurs find their footing and flourish.

The Deborah Knutson Women in Leadership award, which recognizes a local woman leader, was presented to Diane Kamionka by Leadership Snohomish County. The nonprofit, which supports and trains community leaders, held its annual Leadership Day event last month at the Tulalip Resort Casino.

Kamionka, the interim executive director of the Northwest Innovation Resource

Center, has helped establish TheLab@ everett, an innovation center and business incubator that will serve startups, inventors and existing businesses. Kamionka moved to Washington in 2004 and established the Innovation Resource Center in 2010.

TheLab at 1001 N. Broadway in Everett is to open within weeks.

Named for the late leader of the Snohomish County Economic Development Council, Deborah Knutson, the award is presented to a woman in the county who shares “passion for job growth and economic development,” said Kathy Coffey, Leadership Snohomish County’s executive director. The 20-yearold nonprofit fosters and trains community leaders.

The award was presented to Kamionka

by Knutson’s daughter-in-law, Erin Williams.

“Under the leadership of Diane Kamionka, the Northwest Innovation Resource Center works with entrepreneurs and inventors to identify the strategy, tools and community resources needed to bring their products and business ideas to life,” said retired Boeing executive John Monroe, who nominated Kamionka for the award.

A scholarship fund in Deborah Knutson’s name, honoring a commitment to economic development, was awarded to Stilly Valley Chamber of Commerce Executive Director Jen Egger.

See PAGE 12

PERFORM

BETTER WITH

FIBER SOLUTIONS

Wave Business delivers fast, reliable fiber connectivity We provide a range of solutions to meet the demands of your business, including: Dedicated Internet Access

Wavelength

Ethernet Transport

Hosted Voice

Dark Fiber From high volume transaction processing to large data transfer and cloud computing, Wave Business has you covered. Our fiber network is carrier-grade, and our services are all backed by 24/7, local support.

Call or visit today to learn more: 1-844-910-8492 WB_BELL_1118

wavebusiness.com/connectbetter IMAGINE BETTER

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 9

Matt Smith, Trident Marine Enthusiastic dad Geoduck farmer Aspiring guitarist

Each and every one of us is an original. Shaped by unique influences that make us who we are today.

Here at Heritage Bank, we think differences can build a better bank, too. That’s why we share the best ideas from across all of our branches and local communities with one goal in mind: to serve our customers better every day. By sharing our strengths, we’re able to offer customers like Matt Smith—and you—more than a community bank.

But rather, a community oƒ banks.

W H AT ’ S YO U R H E R I TAG E ?

HeritageBankNW.com | 800.455.6126

© 2018 Heritage Bank Member FDIC

10 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

Self-directed visionaries

Leadership Snohomish County’s Summit 2038 challenged participants to turn ideals into action

By Carla Fisher

Leadership Snohomish County

Imagine you’re one of 120 people gathered for seven hours sharing ideas and envisioning outcomes for Snohomish County’s next two decades. No laptops, phones or pens in sight — just flipcharts, markers and Post-its, and doodling is encouraged.

Now imagine the people next to you aren’t the usual suspects for strategic planning. Titles are inconsequential. Everyone is encouraged to say hello. You spot government workers and CEOs, but the room is filled with those from nonprofits, high school students, community activists, entrepreneurs, indigenous people, retirees,

See Them Today!

teachers and more.

“The best way to describe Summit 2038 is to explain what it’s not,” said Kathy Coffey, Leadership Snohomish County executive director. “It’s not about gaining public support for another plan or advisory group or committee. It’s about activation and influencing — inviting strategic conversation with grassroots individuals to dream about their future quality of life. We call that ‘finding the possible,’ because we’re imagining everything Snohomish County can be in 20 years.”

Hosted by LSC on Oct. 15 at Tulalip Resort Casino, Summit 2038 began by asking, “Imagine it’s 2038. Your community in Snohomish County is filled with inspired,

Work Vans In Stock!

CARLA FISHER PHOTO

Graphic facilitator Catherine Bachy documented Summit 2038 in 4-by-8-foot illustrations.

• Over 30 Available!

• Lease Returns Pre-Owned • 2013 - 2018 Models

425-248-2010 22304 HIGHWAY 99, EDMONDS

DOUGSMAZDA.COM

engaged individuals whose needs are met and who are working toward achieving their dreams and aspirations. Your community is a better place for all. Paint the picture: What does it look like? What do you see happening that is new, different, better?”

Attendees buzzed with ideas, discovering

that co-creating a community’s future goes beyond jury duty and voting. Civic engagement is fundraising, volunteering, advocacy, joining a board of directors, starting local projects.

See NEXT PAGE

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 11

From previous page

Summit 2038’s origins In fall 2017, LSC entered its 20th year and looked to chart its course for the next 20 — a timeframe coinciding with Snohomish County’s expected population increase of 250,000 by 2038.

LSC used its class structure to convene a Community Impact Project Team: Sean Doty, Lynnwood Police Department; Kelsey Hukee, Fortive; Sharon Humphreys, formerly of Swedish Medical Center; and Joel Taylor, Boeing. A community planning committee, including Crystal Donner, Perteet, Inc.; Julie Frauenholtz, City of Everett; and Lacey Harper, Office of the County Executive, formed to lay the event’s foundation.

To facilitate, Coffey enlisted author Bob Stilger to employ techniques used when rebuilding a community on the northeast coast of Japan after triple disasters struck.

“In all my experience with collaborative changemaking, I’ve found we don’t have to wait for the tragedy of disaster to make the communities we want,” Stilger said.

Coffey also brought in consultant Amanda Fenton, who specializes in hosting and harvesting collaborative changemaking conversations, and graphic facilitator Catherine Bachy to document the day in 4-by-8-foot illustrations.

Snohomish County’s civic DNA The biggest outcome of the work leading up to Summit 2038 was determining the county’s civic DNA: attributes or human behaviors that help foster a better community for all. Snohomish County’s civic DNA — culled from an online survey and a series of discovery sessions — is collaborative, resilient, helpful, diverse and growing.

With their civic DNA top of mind, Summit 2038 participants set their own

agenda for the afternoon by answering, “What idea could you start a conversation on today that would contribute to a healthy and vibrant community?”

“People support what they’ve had a hand in creating,” Fenton said. “We’re shifting the thinking from, ‘Is anyone willing to help?’ to ‘Does anyone see something that needs to change and is willing to take the first steps?’”

Fourteen individuals came forward with ideas to move to action, announcing their topics and table locations. Participants “shopped” the wall of questions for which discussions to join.

Chris Fratini of McKinstry asked, “How does the business community promote connectedness and contribute to the community as a whole in a meaningful way?”

Local restaurateur Shawn O’Donnell asked, “How do we become the Land of Opportunity?”

Other questions included, “How can individuals join larger groups or communities to prevent homelessness in 2038?”

“How do we get youth involved in our communities?” and “What would racial equity look like in Snohomish County by 2038?”

A custom-made worksheet named the project, provided conversation-starters and ways to continue post-SUMMIT. “That activation is crucial,” Coffey said. “We’ve all been to events where we left the room with a glow, having done something important.

We talk about it, tweet about it, and then, a week later, we catch ourselves thinking, ‘Now what?’”

When the discussions ended, Stilger emphasized that self-organization is what leads to sustained action. “Change happens because the grassroots and the grass tops of the community come together and say, ‘This is important; let’s make it happen,’” he said.

WILLIAM WRIGHT PHOTO

Community Transit’s Martin Munguia (left), Kaiser Permanente’s Alice Chao (center)

When you partner with Procura, you partner with a lender who works hard to be a part of the community.

How do we stay involved?

» Charitable events such as school supply

and coat drives » Free Mortgage 101 classes every Tuesday night » An Affinity Program partnership with local unions

members about the HUD 184 program

GOVERNMENT » FHA » 0% Down » VA » 100% Rural Development » HUD 184 CONVENTIONAL » Home Possible » Home Ready » Jumbo

SERVICES 425-339-3100

Everett Aquasox

» Tribal outreach—teaching classes and educating tribal

We’ve got everything you need to succeed. Give us a call today!

List it or find it in The Daily Herald.

www.heraldnet.com

» Community events with the Everett Silvertips and

classified@heraldnet.com heraldnet.com/classified

12 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

From Page 8 “Jen works hard to help startups and small businesses connect with resources that can help them grow and succeed,” Coffey said.

The 2018 scholarship covers the tuition for Leadership Snohomish County’s ninemonth leadership development program.

“Our first class graduated in 1998 and includes many community leaders,” Coffey said.

Josh Estes, managing partner at Pacific Northwest Regional Strategies, called the program a “building block for positive change that will carry our community forward for generations to come.”

It “builds a network of allies and friends, so that in our most difficult times, we know that we are never fighting alone,” said Estes, an alumnus of the program.

Adrianne Wagner, vice president for quality improvement at The Everett Clinic, received the Distinguished Alumni Award.

“Adrianne is a former LSC board member, and she takes her clear voice, grounded perspectives and sincere passion for LSC wherever she goes because she is authentic, committed and has a gift for seeing new ways to accomplish things,” Coffey said.

Kamionka, of the Northwest Innovation

Resource Center, presented the Mentoring Leadership Award to Heidi Ray, director of capital projects, facilities and security at Funko.

“The best leaders are the most generous,” Kamionka said. “For a leader to share what she or he has learned or experienced with entrepreneurs can be critical to their success. Heidi Ray not only shares her knowledge, but her energy, enthusiasm and creativity are contagious and motivating.”

Premera Blue Cross received LSC’s 2018 Community Partner Award. Its sponsorship of Step Up, the largest racial equity event in the region, was the primary reason Premera was chosen, Coffey said. This year’s Step Up event drew more than 600 participants. “Their charitable work benefits the entire community,” Coffey said.

Past Community Partner Award recipients are Everett Community College and Sno-Isle Libraries Foundation.

Leadership Day 2018 sponsors included the Tulalip Tribes, Kaiser Permanente, Sno-Isle Libraries, Snohomish County, Seahurst Electric, McKinstry, Herald Media, The Everett Clinic, Mountain Pacific Bank, City University of Seattle, Community Transit, BECU, Sno-Isle Libraries Foundation and the City of Everett.

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 13

Cabela’s

®

World’s Foremost Outfitter

A place where you can

touch & feel

Seattle Premium Outlets Legendary brands. Real savings.

your shopping treasures!

Walmart

Use exit 200 or 202 and turn west.

Save money. Live better .

8825 34th Ave. NE Tulalip, WA 98271 TDS-20929

Find us on Facebook and QuilCedaVillage.com

®

Home Depot

®

More saving. More doing.

14 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

BUSINESS BUILDERS WE WANT TO

THANK OUR VETERANS FOR ALL THAT THEY DO!

Join the Waitlist!!

4111 133rd St. SE • Mill Creek, WA 98012

425-374-1768

www.vintageatmillcreek.com

Mill Creek Senior Center now OPEN on site!

call for details.

Leadership is about responsibility, not power

A

demographic shifts to emerge intact and friend and former colleague unchallenged. of mine recently received There are many different ways to demona promotion and is now strate that responsibility manager of and the kinds of relationa key customer area in a ships that it forges. There large investment firm. We is a scene written in “We both belong to the same Were Soldiers Once … and networking site and the Young” that memorably news of the promotion was illustrates both concepts, accompanied by his picture. responsibility and humility.

The photo showed him in The book’s author, an his office, and included a Associated Press reporter, graphic illustrating the idea JAMES MCCUSKER describes a rest break that “the best bosses are ECONOMICS 101 during a full-pack Army humble bosses.” hike. The new colonel in The graphic was a command of what would reminder of Peter Drucker’s form a helicopter-borne combat group is axiom: “Management is about responsibilobserving the troops. He and his assistant ity, not authority.” Its fundamental truth has survived management fads, technology changes, economic fluctuations and See NEXT PAGE

Check with us on pricing!

Desks

Your no stress Snohomish County resource for all your home or facility office furniture needs.

End Tables

EVERETT OFFICE FURNITURE carries a

large selection of quality NEW and pre-owned office furniture. With a LARGE SHOWROOM, from the simplest task chair to a complete office solution, with design & installation, E.O.F. can solve your facility needs.

We carry a large selection of quality NEW and pre-owned office furniture.

Call us or visit us on the web www.EverettOfficeFurniture.com

Everett Office Furniture

9121 Evergreen Way • Everett, WA

(425) 257-3242

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 15

From previous page come upon one platoon where a young lieutenant carefully checking the feet of a soldier for blisters.

Knowing there will not be time for him to check each man in his platoon, he is showing the sergeants how to do it effectively. And the colonel says to his adjutant that that is exactly the kind of leader he wants on their team.

Those two characteristics, responsibility and humility, are increasingly important for managers in today’s workplace. The lieutenant was giving up his rest break to make sure that his troops were all taken care of. Their needs came first, his came after that.

That is exactly the kind of leader we need in today’s workplace, too.

At its best, the hierarchical structure of businesses has lent a reassuring order to workers as well as to lower

and middle management.

In its efforts to adopt new technologies, that structure is being eliminated in favor of “self-directed teams” and similar approaches to eliminate lower- and middlemanagement jobs and their costs.

What businesses are finding out, though, is that teams might be able to get along and be productive without managers …but they can’t do it without leaders.

Yves Morieux, the director of The Boston Consulting Group’s Institute for Organization, has written a very interesting essay on the subject, “Companies Are Revolutionizing How People Work. Now They Need to Transform How Managers Manage.” He presents a sound argument that businesses can implement all sorts of new technologydriven management models “… but they risk missing the ‘spirit,’ including the invisible supports that actually

make these innovations work.”

That spirit is called leadership, and business should recognize that it cannot come solely from the CEO and the corner-office crowd.

It has to prevail in the trenches, too.

The U.S. military has learned this lesson well.

Waves of new technology have transformed the character of land, sea and air combat, and the structure of the armed forces themselves. Yet one fact remains unchanged: what holds the thing together are the platoon leaders and the sergeants, the junior officers and the chiefs.

Morieux writes that managers “need to stop thinking of themselves as the master designers of hardwired organizational structures, processes, rules and procedures. Instead, they need to become the everyday orchestrators of a flexible and dynamic behavioral

system ….”

It isn’t going to be easy to make this change. To start with, the top management of businesses has invested in the technology in no small part because it promised to take a layer of management out of the picture. The result was supposed to be lowered overhead costs and “instant productivity.”

In many business minds, trench-level and middle management had become obstacles to productivity and were getting in the way of workers’ initiative in using the new technological development to their full potential. Now, it is being told that in order to get the productivity promised by the new technologies it has to remake its managers into leaders instead of dumping them.

It will be very interesting to see how business and business schools respond to this challenge. The distinction between leadership and management is not one that

has received a lot of emphasis in either quarter.

The good news, though, is that team-level leadership will fit effectively into the hierarchical structure that provides comfort and reassurance to both workers and top management. As a result, it might provide the productivity boost without

the chaos and uneasiness so often associated with selfdirected teams.

It won’t be easy, but the firms that figure out how best to get team-level leadership will find themselves the global leaders, and competitive winners, in our rapidly changing technological world.

Transmissions of Marysville European • Japanese • Domestic One Day Service/Rebuilds in Stock 36 mo. Unlimited Mileage.

Warranty Available Free Local Towing w/Major Repair www.edstransmissions.com (360) 653-1835 10226 State Ave. Marysville

Business Card

Generous pours of our amazing Washington wine flow in the Tasting Room Thu-Sat 4:30-10pm.

Enjoy live music, special events and classes in our Lounge and Barrel Room.

AUTO GLASS • GLASS REPLACEMENT • TINTING • VINYL WINDOWS

Rock Chip Repair…

3006 Rucker Ave, Everett, WA 98201

425-339-0293 portgardnerbaywinery.com GET SOCIAL! Serving Snohomish County Since 1980

3495

$

CLEAR-VIEW GLASS COMPANY www.clearviewglass.com 4317 Rucker • Everett 425-258-9399

To advertise in this directory call

TRANSMISSION SERVICE TRANSMISSIONS Our Speciality, Not a Sideline

Quality Transmission Service & Repair

• Remanufactured • Automatic • Standards • Differentials • CV Axles Drivelines • Repairs and/or Replace

Serving the NW Since 1952

www.edstransmission.com 1811 Everett Ave. Everett (425) 252-2161

425.339.3054

16 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

BUSINESS LICENSES

PUT DRIVING TIME BACK IN YOUR DAY.

ARLINGTON

EDMONDS

Amsc & C LLC, 19403 63rd Ave. NE, Arlington, Nonclassified Establishments Software Motor Co, 3810 166th Place NE, Arlington, Nonclassified Establishments

Calypso Edmonds, 109 Main St., Edmonds, Caribbean Foods Christopher Framing-Fine Arts, 537 Main St., Edmonds, Artists-Fine Arts Edmonds Pine Street LLC, 50 Pine St., Edmonds, Nonclassified Establishments Press Box LLC, 612 Alder St., Edmonds, Periodicals-Publishing & Printing (Mfrs) Quiet Heart Wilderness School, 21100 Shell Valley Road, Edmonds, Schools Seattle Stunning Events LLC, 203 5th Ave. S, Edmonds, Events-Special Tritons Property Investment, 7500 212th St. SW, Edmonds, Real Estate Investments

BOTHELL

Prepare your deposit.

Schedule / call for a pick-up.

PUT DRIVING TIME BACK IN YOUR DAY.

You’re done. We’ve got it from there.

Amy’s Studio, 23716 8th Ave. SE, Bothell, Nonclassified Establishments B & L Su Design, 19204 38th Drive SE, Bothell, Nonclassified Establishments Blue Cross-Blue Shield, 3855 Monte Villa Parkway, Bothell, Insurance Dbat, 18421 Bothell Everett Hwy, Bothell, Nonclassified Establishments Joint Chiropractic, 1427 228th St. SE, Bothell, Chiropractors DC Lea Carollo Ms Ccc-Slp, 632 195th St. SE, Bothell, Nonclassified Establishments Modern Acupuncture, 1427 228th St. SE, Bothell, Acupuncture Northbrook Montessori School, 3706 193rd Place SE, Bothell, Schools Pendo Senior Care Inc, 2129 Maltby Road, Bothell, Nonclassified Establishments Terratherm Inc, 22722 29th Drive SE No. 229, Bothell, Nonclassified Establishments

Prepare your deposit.

EVERETT 2064 Lexis Court LLC, 2900 Grand Ave. No. 325, Everett, Nonclassified Establishments Alpa Exteriors, 12310 Highway 99, Everett, Windows Beerd Brothers Bbq, 2826 107th Place SE, Everett, Barbecue Restaurant Bruins Select Basketball, 3133 109th St. SE, Everett, Basketball Clubs Culichi City, 520 128th St. SW, Everett, Nonclassified Establishments

We Know Feet Inside and Out!

Consider it deposited once we pick it up.

Schedule / call for a pick-up.

From simple sprains to major pains, the doctors at Ankle & Foot Clinic of Everett are trained exclusively to diagnose and treat ankle and foot problems.

You’re done. We’ve got it from there.

Consider it deposited once we pick it up.

When experience, knowledge, and personal attention are important to you – give us a call and meet these special doctors. Let us help you put your best foot forward!

SECOND LOCATION! Alpine Foot & Ankle Clinic

Our mobile branching service puts the bank wherever you are!

Our mobile branching service puts the bank wherever you are!

Call us to learn more 425-263-3500.

17432 Smokey Point Boulevard, Arlington WA • 360-653-2326 www.alpinefootandankle.com Practicing at both locations:

Dr Jarrod Smith Dr Robert Stanton Dr Melinda Bowlby

3131 Nassau Street • Everett, WA 98201 (across from Providence Everett Medical Center, Pacific Campus)

425-339-8888

www.ankleandfootnorthwest.com

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 17

BUSINESS LICENSES Danika Plumbing, 2615 W. Casino Road, Everett, Plumbing Contractors Decor Depot, 305 SE Everett Mall Way, Everett, Home Accessories & Furnishings Doble G Universal, 12414 Highway 99, Everett, Nonclassified Establishments Esf Sunrise Svc, 6502 Evergreen Way, Everett, Services Nec Fastsigns, 2930 Rucker Ave., Everett, Signs (Mfrs) Fred Schoen Fiduciary, 2707 Colby Ave. No. 0, Everett, Fiduciaries Freddy’s Paint, 2004 Lexington Ave., Everett, Paint-Retail Genuine Auto Glass Of Everett, 717 128th St. SW, Everett, Automobile Glass-Service & Installation Good Engineering Co, 3304 Grand Ave., Everett, Engineers Granite & Marble Specialties, 13624 Highway 99, Everett, Granite (Whls) Green Earth Salon, 3424 Lombard Ave., Everett, Beauty Salons Hkt Nails & Spa, 1200 Everett Ave., Everett, Manicuring Holy Cannoli, 7022 Lower Ridge Road, Everett, Nonclassified Establishments

Home Inspirations, 1402 SE Everett Mall Way, Everett, Nonclassified Establishments Honey Bourbon Coffee, 3315 124th St. SE, Everett, Coffee Shops Horizon Investments LLC, 11615 Highway 99, Everett, Investments It Takes A Village USA, 14812 54th Ave. SE, Everett, Nonclassified Establishments Luna Nail Lounge, 1523 132nd St. SE, Everett, Manicuring Lynden Arco, 205 79th Place SE, Everett, Service Stations-Gasoline & Oil M J Cafe, 1513 23rd St., Everett, Restaurants Mom & Pops Cakery, 1407 Hewitt Ave., Everett, Bakers-Retail Stonecipher Consulting Group, 612 Maulsby Lane, Everett, Consultants-Business Nec Texians Corp, 9916 1st Place W, Everett, Nonclassified Establishments Yeye, 500 SE Everett Mall Way, Everett, Nonclassified Establishments

REALLY?

YES, REALLY.

GRANITE FALLS Hemi Hauling LLC, PO Box 1076, Granite Falls, Trucking-Contract Hauling

LAKE STEVENS 360 Tour Designs-Seattle, 817 116th Ave. SE,

MOBILE BRANCHES We will pick up deposits at any location in Snohomish County.

Leave the driving to us and have more time to focus on what really matters - your business.

So if your bank claims to offer convenient locations, consider switching to a bank that can put a branch anywhere you need one.

EVERETT 3732 BROADWAY 425.263.3500 LYNNWOOD 19705 HIGHWAY 99 425.493.5200 BALLARD 2244 NW 56th St 206.397.3110 MOUNTAINPACIFICBANK.com

Read The Herald. Because it’s better to KNOW! 425.339.3000 | www.heraldnet.com

Member FDIC

18 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018

BUSINESS LICENSES Local, independently owned, and serving our community since 1984.

(Lake Stevens, Con’t) Cascade Custom Rods, 12216 112th St. NE, Lake Stevens, Nonclassified Establishments G C Electric, 9004 11th Place SE, Lake Stevens, Electric Contractors

LYNNWOOD

Your money should work as hard as you do.

Business Premier Club Checking %*

1.20

APY

paccrest.com 3500 188th St SW, Suite 575, Lynnwood, WA 98037 (425) 670-9600 *To qualify for this rate, the account must maintain a $20,000 minimum daily balance and on a monthly basis transact at least two (2) remote deposits and five (5) or more electronic withdrawals to avoid monthly fee. Outgoing wire fees are waived for the first three (3) outgoing wires per month. If transaction requirements are not met the account type may be changed to the Business Plus Checking and earn its stated rate. Interest rates are variable and may change after the account is opened.

47th Market & Deli, 16520 Larch Way, Lynnwood, Food Markets Benchmark Auto Salon, 2130 196th St. SW, Lynnwood, Car Washing & Polishing Burnout Smoke, 20907 Highway 99, Lynnwood, Nonclassified Establishments Fabric For Less, 19320 Highway 99, Lynnwood, Fabric Shops Hartman Private Investigations, 20810 Highway 99, Lynnwood, Investigators Highmark, 2109 196th St. SW, Lynnwood, Nonclassified Establishments Jackman Law Firm Pllc, 4208 198th St. SW, Lynnwood, Attorneys Kings & Queens Afh LLC, 626 144th St. SW, Lynnwood, Nonclassified Establishments Mary’s Work, 19723 68th Ave. W, Lynnwood, Nonclassified Establishments Misora Teriyaki & Sushi, 16809 Highway 99, Lynnwood, Restaurants Pho Country House, 17711 Highway 99,

Lynnwood, Restaurants Q T Enterprise, 15026 40th Ave. W, Lynnwood, Nonclassified Establishments Reliable Services LLC, PO Box 942, Lynnwood, Services Nec Salvadorian Restaurant Los, 15620 Highway 99, Lynnwood, Restaurants Seattle Express LLC, 4001 198th St. SW, Lynnwood, Nonclassified Establishments Seaview Auto Ctr, 17731 Highway 99, Lynnwood, Automobile Dealers-Used Cars Specialty Massage-Bodywork, 3401 132nd St. SW, Lynnwood, Massage Therapists Stanwood Deli + Gas, 1620 180th St. SW, Lynnwood, Delicatessens Tara’s Kitchen LLC, 15907 Ash Way, Lynnwood, Kitchen Cabinets & Equipment-Household V I Esthetics LLC, 4208 198th St. SW, Lynnwood, Estheticians

MARYSVILLE Blue Sky Electric, 1207 2nd St., Marysville, Electric Contractors Consumer Credit Counseling Svc, 3806 116th St. NE, Marysville, Credit & Debt Counseling Services Grand Dunes Entry Sys LLC, 3923 88th St. NE, Marysville, Nonclassified Establishments

NOW OPEN!

NOMINATIONS

Recognizing and celebrating the next generation of leadership!

Deadline to nominate is Sunday, Jan. 6!

AWARD EVENT COMING APRIL 2019 The Herald Business Journal and Moss Adams – in partnership with Puget-PR, Economic Alliance Snohomish County and Leadership Snohomish County – are seeking to honor the next generation

of leadership in our community. The Emerging Leaders Award pays tribute to an individual who exemplifies outstanding professional values: demonstrates the ability to go above

Top nominees will be honored at an event in Spring 2019 and featured in the April edition of The Herald Business Journal. and beyond the expectations of a leader; and serves as an inspiration to the community. All nominees must currently work or reside in Snohomish County.

Complete the nomination form today at: theheraldbusinessjournal.com/emergingleaders In partnership with:

Call 425.339.3030 if you have questions.

NOVEMBER 2018 THE HERALD BUSINESS JOURNAL 19

OUTSTANDING HEALTH CARE BENEFITS FOR YOU AND YOUR EMPLOYEES.

“AWB HEALTHCHOICE OFFERS AFFORDABLE, HIGH QUALITY BENEFITS PLUS THE ADDITIONAL SUPPORT WE NEED SO WE CAN FOCUS ON OUR SMALL BUSINESS.”

Compare Our CD Rates Bank-issued, FDIC-insured 6-month

1-year

2-year

2.30 %

Rachel & Kyle Paysse, Owners Sure Shot Trucking, Grapeview

APY* Minimum

2.65 %

deposit $1,000

APY* Minimum

3.05 %

APY*

deposit $1,000

important to running a successful small business.

Which is why — for more than 20 years — Washington employers have relied on the Association of Washington Business HealthChoice Trust for affordable, high-quality

Minimum deposit $1,000

* Annual Percentage Yield (APY) effective November 1, 2018. CDs offered by Edward Jones are bank-issued and FDIC-insured up to $250,000 (principal and interest accrued but not yet paid) per depositor, per insured depository institution, for each account ownership category. Please visit www.fdic.gov or contact your financial advisor for additional information. Subject to availability and price change. CD values are subject to interest rate risk such that when interest rates rise, the prices of CDs can decrease. If CDs are sold prior to maturity, the investor can lose principal value. FDIC insurance does not cover losses in market value. Early withdrawal may not be permitted. Yields quoted are net of all commissions. CDs require the distribution of interest and do not allow interest to compound. CDs offered through Edward Jones are issued by banks and thrifts nationwide. All CDs sold by Edward Jones are registered with the Depository Trust Corp. (DTC).

Call or visit your local financial advisor today.

Steven Aichinger Jr, AAMS®, CRPC®, CRPS®

Offering competitive employee benefits is critically

health coverage.

Responsive customer service & administrative simplicity.

Twelve benefit plan options.

Extensive provider networks through Premera Blue Cross.

Dental, vision, life & disability plans available.

We understand what it takes to run a business.

CALL 866.448.9577 TODAY FOR A FREE QUOTE OR VISIT PROPOINTSERVICES.COM

www.edwardjones.com Member SIPC

Financial Advisor

7208 267th Street Northwest Suite 102 Stanwood, WA 98292 360-629-9562

2237103

20 THE HERALD BUSINESS JOURNAL

NOVEMBER 2018