How To Guide - How To Guide 2015

YOUR GUIDE ON HOW TO CHOOSE THE BEST LOCAL PROFESSIONALS AND SERVICES

how to NORTH KITSAP’S

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GUIDE

A SPECIAL SUPPLEMENT TO THE NORTH KITSAP HERALD

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NORTH KITSAP’S 2015 “HOW TO” GUIDE

JULY 31, 2015

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how to JULY 31, 2015

NORTH KITSAP’S 2015 “HOW TO” GUIDE

NORTH KITSAP’S

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GUIDE

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nside this section, you will find articles on how to choose a variety of services, such as auto repair and auto body repair, auto sales, flooring and paint for your home, HVAC and propane. You’ll find articles that will help you find the right Alzheimer’s care, audiologist, or denturist. Need to find a jeweler or a real estate agent? Look inside this section.

The staff of the North Kitsap Herald thanks all the advertisers who supported this section.

Shopping local and choosing services that are local help our economy stay strong and keep your dollars local. Remember to shop locally and support your local businesses whenever possible.

Every month, we plan to showcase a few different “How To” businesses. If you would like to find out “How To” market your business, call theNorth Kitsap Herald at 360-779-4464.

In the coming months, the North Kitsap Herald and its sister publications in Kitsap will produce specialty publications about the Kitsap County Fair, the Poulsbo Street Dance (Block Party), the Fall Home Guide, a health section, Women in Business, and our annual ’Tis the Season Guide, which publishes in November.

Thank you for being a part of our family and for allowing us into your home every week.

Regional Publisher: Lori Maxim Regional Advertising Director: Donna Etchey Cover Design: Mark Gillespie and Bryon Kempf Production: Bryon Kempf, Mark Gillespie, Kelsey Thomas, John Rodriguez and Vanessa Calverley Sales Representatives: Rita Evans, Bill McDonald, Ariel Naumann and Marleen Martinez

How To Choose a Paint Store A

easily.

coat of fresh paint on the walls can change the look and comfort of your home and business quickly and

Paint is one of the best ways to update the look of your house without breaking your budget.

Whether you do it yourself or hire a professional, finding a great paint store is a key part of the process.

Keep these aspects in mind when choosing a paint store.

SELECTION

that are “paint and primer in one.”

A good paint store will have far more than just one line of products. They will stock paint designed for concrete floors, industrial paints that can withstand certain temperatures or chemicals, and paints that will reduce mold growth.

When it comes to paint, there are endless possibilities, and the best paint store staff will help you navigate through the selections. They will know the latest style trends and offer recommendations for color palettes that work well together.

If you bring them a fabric swatch, they should be able to create a duplicate color in paint.

It may seem overwhelming, but more choices will give you a better results and hold up over time. Knowing your specific priorities and considerations will help guide you toward the right paint for your project.

HELP

You can choose from an enormous variety of paint colors and textures. Oil-based and latex paints are available in a wide range of finishes and compositions.

Don’t be afraid of getting expert advice.

Even the most experienced house painters sometimes need guidance.

They are also available in different grades. Cheaper paint may be thinner, messier and harder to apply than its thicker, premium competitor. You will also have to determine if you want to work with a primer. Some brands require specific primer, while other brands have products

Not only will the best stores sell good products, they will also have staff people who are ready to offer suggestions and recommendations for your particular situation. They are very knowledgeable about

That’s where a quality paint store comes in.

DESIGN

With so many color and style selections, a good paint store can offer design advice for getting the look you want.

their products.

They should also offer tips on how to apply the paint. You can spend money on high-end paint products, but applying them incorrectly will give you terrible results.

The paint store you choose should be able to offer you expert advice on all aspects of your project, from product selection to prep work and clean-up.

Choosing the right paints and accessories takes experience and — quite often — some trial and error. Be certain to get prices for mixing sample colors up front.

Don’t be afraid to put small quantities of these sample colors on your walls to test out your design.

Once you’ve selected the right colors, go back to the store to purchase larger quantities of the paints to complete your project.

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Summer Renews

NORTH KITSAP’S 2015 “HOW TO” GUIDE

Memories of Summers gone by...

My mother came from a very large close-knit family.

JULY 31, 2015

Every summer she organized our family reunion consisting of her sisters, brothers, and their children. She would cook wonderful meals and the kitchen would fill the house with wonderful aromas. Dad would keep everyone entertained and keep the family all laughing.

Mom no longer hosts the reunions since Dad had passed away. Her siblings now take turns having those family gatherings and picks mom up to take her to them. At the last gathering she looked extremely tired. I noticed that her frame was much smaller and was a bit more withdrawn.

After speaking with the uncles and aunts we thought it would be best if we found her a new home where others could keep her company and occupied throughout the days. Somewhere that would take care of her the same way she had taken care of us all those years. We did not just want anyplace to be her home but a place where she had activities, warmth, care and most importantly love. We decided that Liberty Shores & Harbor House in Poulsbo would be the new home that would be perfect for mom.

Liberty Shores & Harbor House is a trusted and deficiency free senior care provider specializing in assisted living and memory care. They offer the finest care, given by the most committed staff.

Call and schedule a free tour and lunch and you will experience our community filled with warmth and new friends.

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JULY 31, 2015

NORTH KITSAP’S 2015 “HOW TO” GUIDE

How To Choose the Best Alzheimer’s Care Community

S

tart the process of finding the right Alzheimer’s care facility for your loved one early to have time to carefully consider choices. Finding a memory care community should mean considering the needs of the patient as well as the entire family.

According to recent data from the Alzheimer’s Association, some 70 percent of people with Alzheimer’s or other forms of dementia live at home and get by with help from family and friends. As their condition worsens, however, they may need more care and attention than their loved ones can provide. Alzheimer’s disease has a fairly predictable course of gradual decline, so it’s never too early to start looking at the residential care facilities in your area (or in your loved one’s area) and planning ahead.

Even if you or a family member can provide most of the Alzheimer’s care at home right now, chances are that one day you will need to move your loved one into a place where trained staff will provide most of the care.

Research shows, for example, that Alzheimer’s patients have three times as many hospital stays as other people their age. At a certain point, their safety may be at risk without outside help. Finding a care facility can be difficult and gut wrenching, not to mention expensive, but putting off investigating your options can make the process even more painful down the road. The first step is finding out what care facilities are available in your community and deciding on the option that best fits your needs.

GUIDELINES FOR FINDING GOOD CARE Here are some ideas for finding the best choice for your loved one: Be realistic about your loved one’s needs. It’s hard for family to come to grips with their loved one’s true

needs. But this is essential for finding the right match.

For example, placing someone who has physical or speech problems in a setting where most other residents are high-functioning will probably result in the added burden of social isolation. Always make sure that the staff is prepared for dementia patients. Get legal paperwork in order. A power of attorney for healthcare and financial decisions will be needed by the power of attorney to make decisions about care and money/property. The best time to get legal paperwork in order is when the person is not very impaired yet.

Think about when to move. Every family has their own threshold for the timing of a move. Often, a period of hospitalization because of injury convinces the caregiver that a move is necessary. Still, it’s a good idea to know about care facilities before you’re facing a crisis.

Review facility contracts. Make sure you understand whether you can break the contract if you are unsatisfied with care or need to move to another facility as well as the circumstances under which the administrators might move your loved one to another unit.

Look for flexibility. You need to be able to visit at any hour, as long as you aren’t disturbing the residents.

Likewise, check to make sure that the facility will allow an aide from the company of your choosing to spend time with your loved one. Some have contracts with specific health aide companies.

Visit at random times. Setting up a tour is essential, but it’s also a good idea to drop by on weekends or in the evenings to get a better feel for the care facility.

Notice the staff attitude.

Hire an advocate. Finding the right nursing home or assisted living facility takes a lot of effort. If your

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budget allows, consider hiring an expert to help you.

Professionals such as a geriatric care manager or a social worker who focuses on elder care issues could do an assessment for you and make a recommendation, based on their objective view of your loved one’s needs and their knowledge of local care facilities. These professionals can also be retained to check on your loved one after the move.

Know your budget. Alzheimer’s care is expensive.

According to the Alzheimer’s Association, the average cost for basic services in an assisted living facility is more than $38,000 a year, and the average cost for a private room in an Alzheimer’s special care unit of a nursing home is more than $87,000 a year. Medicare, Medicaid, and other forms of insurance may help cover the costs of this care if you meet their specific requirements, but outof-pocket costs may still be several thousands of dollars annually, particularly for patients in nursing home facilities with special care units. Know what resources you have in addition to coverage from any health plan or longterm care plans. If you find a great place that is slightly more expensive than you can afford, try negotiating on the costs.

Try the food.

Be skeptical about aggressive marketing. Beautiful grounds and flyers that show residents happily participating in group activities are alluring but might not represent your loved one’s possible experience.

Consider location. If family members live out of town, investigate care facilities that are close to a major airport.

It’s important for people to be able to visit. One reason that people resist putting someone with Alzheimer’s into a facility is that it can feel like giving up on the work of care, but visiting regularly is still important, so plan for it. Ask about next steps. Find out where your loved one is likely to be moved if the need for care suddenly ramps up dramatically. Ask what hospital residents are taken to in emergencies.

Join support groups.

Choosing a care facility for a loved one with Alzheimer’s disease is one of the most important decisions you’ll ever make.

How To Market YOUR Business W

hether your target audience is the regional market or your local community, the North Kitsap Herald, your community newspaper, offers opportunities for you to build buzz about your product or service.

The Herald has 12,500 circulation and is part of a group of newspapers in Kitsap that have a combined circulation of more than 61,000.

It is important to develop marketing strategies that help you reach your market and increase awareness about your business. Although some of the focus in marketing has shifted to online and mobile advertising, print advertising is still a strong force. Particularly useful for small businesses who need to reach local consumers, community newspaper advertising offers a variety of

ways to get your marketing message out.

While putting all of your marketing eggs into one basket is never a smart idea, integrating community newspaper advertising into a marketing campaign is a good decision. Several newspaper advertising strategies are ideal for small businesses.

Whether you are looking to market your business locally or regionally, we can assist you. Our full-service marketing department can help you come up with a marketing plan with creative ideas that fit your budget and put your brand in front of more than 61,000 households every week in Kitsap County or 12,500 households in North Kitsap.

Call one of our trained marketing representatives to schedule your FREE consultation today: 360-779-4464.

HERALD NOR TH K ITSAP

Friday, July 17, 2015 | Vol. 113, No. 29 | NorthKitsapHerald.c

om | 50¢

KITSAPweek J u l y 17 - 2 3 , 2 0 1 5

Kitsap Calendar and Nightlife — 5-8 ■ The most annoying birds — 9 ■ Northwest Wines — 12 ■ Foodies — 13 Lots of savings in Classifieds — 14-21

■

■

you and your pet beat the heat

Gregg Rolie, a founding member of Santana and Journey, performs July 17 at The Point. Courtesy

Gregg Rolie Band at The Point LITTLE BOSTON — The Gregg Rolie Band will perform at The Point Casino Event Center 8 p.m. July 17.

Rolie is a founding member of Santana and Journey and former lead singer of Santana.

Rolie was inducted into the Rock and Roll Hall of Fame with Santana.

At The Point, he’ll be joined by Michael Shrieve, original drummer from Santana.

Tickets are $20 reserved, $15 general admission.

As a founding member of Santana, Rolie was part of the band’s first wave of success, including an appearance at Woodstock in 1969 and central roles in several hit albums.

His voice drove such classic Santana hits as “Black Magic Woman,” “Oye Como Va,” “No One To Depend On” and “Evil Ways.” He became well known for his unique sound on the Hammond B3 organ.

In 1973, Rolie joined a

KITSAP WEEK

Defeat the heat Tips to help

LIFE AND CULTUR E

bestbet

Dogs will tolerate heat to the extreme, so it can be difficult to tell there’s a problem until dog in the house or in a cool, the situation is more serious. shady place in the yard during That’s why it’s best to keep your extreme heat, according to the Kitsap Humane Society.

Your pup is as affected by rising temperatures as you. Here’s how you can help keep him or her safe Creative Commons

T

he new Washington state law aimed at preventing pets from being locked in hot cars seems to be doing its job.

As local temperatures soared into the 90s this summer, Kitsap Humane Society Animal Control officers received far fewer calls

BEING HUMANE

levies a $125 fine for leaving animals in a car when it’s hot enough to harm them and permits animal control officers and police to break in and rescue pets without being liable for damages.

“Normally at this time of year, we get around 15 calls a day,”

— Inside

Lead Animal Control Officer Chase Connolly said. “Now we’re getting maybe four or five.”

As of this writing, his officers have issued two citations related to the law.

Not everyone may realize just

Poulsbo will likely stick with ban on pot

Despite new revenue-sharing law

By MICHELLE BEAHM

mbeahm@northkitsapherald.com

POULSBO — A new

Maritime museum is taking shape Soft opening Aug. 8

By RICHARD WALKER

rwalker@northkitsapherald. com

POULSBO — With each scrape and sand and brushstroke July 12 and 13, new life slowly emerged from the old building at

state law will require the state to share revenues from marijuana sales with

counties, cities and towns that allow marijuana retail businesses to operate within their limits.

The City of Poulsbo has a ban on recreational and

medical marijuana retail stores, and one of the reasons for the ban was lack of revenue sharing. “(That is) certainly why I encouraged the city, from

Great day to walk, and adopt

See ROLIE, page 4

65,000 circulation every Friday in the Bainbridge

By KAREN MATHEE

from concerned citizens than they usually do in a heat wave.

Effective this month, the law

Island Review | Bremerton Patriot | Central

Kitsap Reporter | North Kitsap Herald | Port

my viewpoint, to take the position they did,” Poulsbo City Council member Ed Stern said.

Stern has been vocal that the state should share

See HUMANE, Page 4

Orchard Independent

revenues with local governments in which marijuana retail is permitted.

“It’s been a real battle,” Stern said. “We ended up See POT, Page A6

Port Gamble Bay cleanup will begin with a blessing

Ceremony July 23

CEO Tom Ringo, and Port Gamble S’Klallam Chairma n Jeromy PORT GAMBLE – Sullivan. A prayer song A ceremony will take will be offered, followed place 10 a.m. to noon by a blessing of the land on July 23 at the former and water, and a Shaker mill site to bless Port prayer by Gene Jones.

Gamble Bay. A two-year Much has been done project to remove creoto improve the health of soted pilings and wood Port Gamble Bay since waste from 140 years of the mill closed in the mill activity b

PAGE 6

NORTH KITSAP’S 2015 “HOW TO” GUIDE

How To Choose a Jeweler N

to consider. Customers who receive superior service are likely to return for future purchases. You’ll want to work with someone who sees more than dollar signs behind each customer.

ot only is jewelry a nice cosmetic addition to your wardrobe, it is also an investment.

Choosing the right jeweler is important when it’s time to buy an engagement ring, graduation gift or memento marking a special occasion.

Guarantees are essential. It is a fundamental factor in establishing a long-term relationship with the public and a track record of satisfied customers.

Why settle for just anyone? Qualified jewelers are everywhere — even in the smallest towns.

How do you pick the best jeweler in your area?

Finding someone with excellent skills is the first thing to consider. Quality jewelers offer reasonable pricing and fantastic customer service. Do not make the mistake of basing your decision on cost alone.

Jewelry professionals are skilled artisans who create beautiful pieces with their own hands. They repair, clean and adjust items with ease.

They may also offer other products from off-site manufacturers. In general, they are an excellent resource.

They have undergone extensive training and should have certifications to prove it.

They also attend periodic classes to keep current on regulations within the industry. Many jewelers travel to professional shows featuring the latest trends.

They maintain their knowledge and understanding of the precious metal and gemstone markets.

Technical expertise isn’t the only aspect

People often regard their jewelry as a kind of financial or sentimental investment for family members. A professional understands the emotional bonds symbolized by a piece of jewelry, and treats it accordingly.

Many jewelers are sensitive to the needs of each customer.

A discount store may offer an unbelievable price on a piece of jewelry. If it seems too good to be true, it probably is.

Inexpensive prices are often an indicator of lower quality gemstones and metal components with lower purity. When the item breaks, it might be impossible to take it back for a repair or replacement because the seller has moved on. Some dealers

JULY 31, 2015

focus solely on profit.

Doing business with a jeweler you know and trust will make a big difference when it is time to make a significant investment in a ring, necklace or other treasured item.

He or she will make every effort to get you the best possible price without sacrificing quality.

If you have been doing business with the same shop for a long time, you should expect a high level of service. The item should be guaranteed every time.

Anyone can sell jewelry. Malls across America are filled with jewelry stores. But a dedicated professional jeweler doesn’t just sell precious metals or gemstones. He or she brings a keen eye for the beautiful and stunning quality of each piece.

It is true that price is important, but it shouldn’t be your top consideration. You will get better value for your money when you do business with a jeweler you can trust -- now and 20 years from today. Highquality workmanship starts with the jewelry and ends with your satisfaction.

Sail Away With a Treasured Keepsake this Summer Celebrating 27 Years of Business in Beautiful Historic Poulsbo 18946 Front Street Downtown Poulsbo 360-779-3322 www.blueheronjewelry.com

Award Winning Style & Service Voted #1 Best Jeweler in North Kitsap

JULY 31, 2015

NORTH KITSAP’S 2015 “HOW TO” GUIDE

How To Choose a Flooring Dealer New flooring can give your home a whole new look. It can make rooms look bigger or smaller, lighter or more elegant.

You can choose between carpet, hardwood, bamboo, laminate, stone and tile.

With so many options, it is important to choose an experienced flooring dealer.

You will need guidance on which brands and types are durable. Let a good dealer help you determine which flooring material will best fill your needs.

When picking the best flooring and respective dealer, don’t be overly frugal.

You must think about longevity. Your budget may be tight and you might be concerned about pricing, but you must get the best value possible.

What if something happens in 10 years and you have no warranty to repair or replace the damange? Or if the installers make a mistake and leave your flooring

permanently damaged?

So be sure to look at additional support and services. Find a dealer who has a great reputation and long track record of excellent customer service. Spending extra money is worth purchasing a product from a flooring dealer you can trust.

You aren’t just buying flooring. You are also creating a relationship.

When looking for a flooring dealer, look on the Internet or your local phone book.

On the Internet, you can find review sites to see how local flooring dealers compare. You can also check advertisements in your local newspaper to find specials and deals.

Keep in mind, though, the Internet can be misleading when it comes to finding a qualified floor dealer. Just because it is one of the top search engine results doesn’t mean that the company is reliable.

Instead, look on consumer review sites.

Then check with the Better Business Bureau to see if the company has had

any complaints lodged against it. If so, look to see how they were resolved. You might also check with the Chamber of Commerce.

they use and their reliability. Do they use in-company groups or outside contractors?

Also, find out about prices and warranty coverage.

After making a list of potential dealers you are considering, give each of them a call. Inquire about the background of the company and how long they’ve been in business. You may ask for referrals from previous customers for references.

If you visit their offices, they might even show you a scrapbook of prior work.

Experience should play a role in which company you ultimately select. Quality of materials, comparable or lower prices and good references will all make a big difference in finding the right flooring dealer.

Find out about the installation services

Carpet 4535 AUTO CENTER WAY, BREMERTON 360-479-3463 Visit us at www.FloorDecoratorsCarpet1Bremerton.com

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STORE HOURS: MON. - SAT. 9AM - 5:30 PM CLOSED SUNDAY’S Reg: PAULSEI041P3

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NORTH KITSAP’S 2015 “HOW TO” GUIDE

JULY 31, 2015

How To Choose the Best Audiologist I

they have seen an audiologist in your area. They may give you an honest assessment about the quality of service, level of expertise and demeanor of the staff.

f you or a loved one has experienced hearing loss, you are not alone. More than 38 million Americans have some form of hearing impairment.

Many people don’t realize they have a problem. On average, it takes seven years before someone seeks help after first noticing a problem.

When you have narrowed your choices down to two or three professionals, call their offices and conduct a preliminary interview. They should inform you about the audiologist’s background and specialization, along with the wait time for new patients.

The good news is that hearing loss is not difficult to treat.

The first step is to visit your primary care doctor. The doctor can determine if there is a physical reason for the hearing impairment, such as an infection or ear wax buildup.

Ensure that the professional has the proper license and reliable references to patients they have treated.

Before making an appointment, consider your goals. You might want a complete hearing evaluation. Perhaps you need a fitting for a new hearing aid or a replacement. Or maybe you need more information about ear care and preventing hearing loss.

Your doctor will usually recommend a visit to an audiologist, an expert at diagnosing and treating hearing loss.

The primary care physician may give you the names of several audiologists.

Audiologists earn advanced degrees, either a master’s degree in audiology or a clinical doctorate, known as a doctor of audiology degree. Also, research which

professional will accept your insurance Consult your friends and family who have experienced hearing loss. Perhaps

and fittings, if necessary.

If you have experienced hearing loss, the relationship you have with your audiologist should be ongoing. Make sure you are comfortable with this person. If not, keep looking; you will need to have a good rapport with this doctor.

If you are diagnosed with a hearing loss, your audiologist may recommend hearing aids. Your audiologist should listen to your communication needs and prescribe a hearing aid that is programmed specifically for your hearing loss. They will also counsel you on how to use your hearing aid to receive the most benefit from your device.

Unfortunately, many people are ashamed of their hearing impairment; and therefore, reluctant to seek help.

Visiting an audiologist can be the first step towards improving the quality of your life.

You may not resolve an issue with only one appointment. You may require follow up visits for tests, consultations

I WILL HEAR

BETTER THIS YEAR

Diane Raszler, Au.D., CCC-A • Scott John Raszler, M.A., CCC-A

Call today to schedule your FREE consultation.

360.697.1300 POULSBO Cascade View Medical Center 22180 Olympic College Way SEQUIM 5th Ave Professional Plaza 568 North Fifth Ave

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JULY 31, 2015

NORTH KITSAP’S 2015 “HOW TO” GUIDE

PAGE 9

How To Choose an Auto Repair Shop R

Having a good relationship with a highquality auto repair shop will save you time and hassle when your vehicle needs an immediate repair.

It doesn’t matter whether the car is new or used. At some point, it will need tires, oil changes or even a new engine. If you have a good auto repair shop you trust, it will make these nuances that much easier to accomplish.

If you don’t have a regular mechanic, take your car in for a regular tune-up and maintenance. Since your car needs preventive maintenance anyway, take it to get an oil change or to service the air conditioning. This is a great way to try out a shop to see if they meet your needs.

Here are some other things to keep in mind when looking for an auto repair shop: • Most people choose an auto repair

specifications and will likely come with a warranty. Shop shops may use remade or generic brands which your insurance policy may not cover, so be sure to check.

shop based on a referral from friends, family or coworkers. Less than 40 percent of new customers are walk-ins.

egular maintenance on a vehicle is necessary to keep it running great and avoid large repair bills.

• The Better Business Bureau can inform you about the repair shop’s performance and reliability.

• Are the auto technicians certified by a specific car manufacturer, the National Institute for Automotive Services or Automotive Science Excellence? Is the shop approved by the American Automobile Association? If so, this indicates a customer approval rating of 90 percent or higher and the ability to adequately perform the services advertised.

• People who travel often usually work with shops that offer a national warranty.

For instance, a warranty of 12,000 miles or 12 months is handy for issues that keep cropping up, particularly in older cars.

• Ask about the shop’s range of services. They will need the latest technology to diagnose problems with newer cars. For example, can your prospective shop handle brake systems, electrical components and warranty repairs? Do they provide a loaner, rental car, or shuttle service while your car is being repaired?

• Inquire about their customer satisfaction policy. Look around the shop. Is the equipment in good condition? Is it clean, well-lit and organized? These factors all contribute to a level of professionalism.

KEYPORT

• Compare the services and fees of each shop in the area to find out the average price ranges.

Don’t pick a shop based on cost; poor repair work will mean higher costs in the long run.

• Look for brand names and proper certification. Does the auto repair shop use brand-name parts? These parts are engineered to meet the manufacturer’s

AUTO

Once you have found a shop you trust, establish a good working relationship with your mechanic. When you have great communication, getting repair work completed will be less painful.

REPAIR

Let Keyport Auto Handle Your Car Needs.

• Tune-ups • Shocks • Brake inspection/ replacement • Tire rotation • Lube, oil & filter service • Transmissions & Clutch Work • Diesel Trucks

Ben Elmer Keyport Auto Repair Owner

• Minor/Major Services • Plus many other services • Service reputation and workmanship that meets tough, demanding standards • Foreign & Domestic Complete Car Care

(360) 698-9528 or (360) 779-5232 Mon - Fri 8:00–5:30pm • 1954 St. Hwy. 308, Keyport

Jamie Soule Service Manager

PAGE 10

NORTH KITSAP’S 2015 “HOW TO� GUIDE

JULY 31, 2015

How To Choose a Real Estate Agent A

ll real estate agents are not alike, and there are many factors that go into choosing the right agent for your specific needs. Here are some tips on what to look for and questions to ask when searching for the right agent to help you buy or sell a home.

• How many sales have you closed this year? • Do you work as an individual or as part of a team?

• Will you keep me up-to-date on your marketing efforts?

• What out-of-pocket costs should I expect when buying/What are the costs to sell?

• How frequently will you update me on market trends?

• Where do you advertise? How many websites do you advertise on?

The best place to start is by asking your friends, family, and coworkers for referrals! You can also ask your social networks or search online for reviews and sales histories of local agents.

Buying or selling a home is a huge financial decision, so it makes sense to interview several agents. Here are some questions to ask when you’re screening agents to assess their capability, knowledge, and if they are clear communicators.

Don’t be afraid to ask them for a list of referrals or testimonials!

• What are the steps in the buying/selling process? How should I prepare?

• Can I see some marketing samples?

TRUST, COMMUNICATION, AND FOLLOW-UP • How frequently will you update me on market trends?

• What type of continuing education courses have you attended recently?

• How will you let me know about new homes that might work for me?

• Have you taken any negotiation classes or do you have any negotiation certifications? • What is the condition of the local market? Is it a buyer’s market or seller’s market? • How well do you know the area? • Do you have any VIP programs or services?

• Do you follow up on offers you submit for me? • How do you track timelines on a contract, and how will you keep me up-todate? • Do you follow up with agents for feedback after showings? How will you share the feedback with me?

Ask yourself: How did you feel with the agents you interviewed? Did they listen to you? Did you feel like you could trust their expertise and what they were telling you?

Who will best represent YOUR interests?

How will they follow-up with you and keep you informed?

After interviewing, does the agent follow-up with you to check in? Do they deliver anything they promised you such as a marketing plan, comparable property information, or market trends?

A good real estate agent can be hard to find, so be sure to review your agent online after a transaction to let people know what it was like to work with them.

If you had a good experience, keep their information to share with friends and family – or in case you need their help again in the future!

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NORTH KITSAP’S 2015 “HOW TO” GUIDE

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How To Choose an Auto Body Shop D

read customer reviews.

and paint incorrectly applied.

Anyone who has experienced a car accident knows that it can be a calamitous event. Once you have dealt with any resulting health issues, you will have to contend with damage to your automobile.

Testimonials, negative and positive, should be considered. But keep in mind that no business has a 100 percent satisfaction rate. Someone will always be displeased. Also, more people are likely to leave a negative rather than a positive comment.

Feel free to ask the manager or owner for references before they work on your car.

Whether your car has experienced significant damage or simply a scratch, you will want to find an auto body shop that is trustworthy and dependable.

A good source for finding an auto body shop is your local newspaper. Local businesses advertise and many times you can find special deals to help save you money.

A good auto body shop will ensure that your car, truck, SUV or minivan is repaired quickly, affordably and correctly.

Once you have created a list of shops, contact them on the phone and ask pertinent questions. How long have they been in business? What are their specialties?

How soon can you bring your vehicle in for an inspection?

oes your vehicle have dents and dings, scratches and bumps, or even more serious damage?

The shop you choose should be able to complete all manner of work, from a minor touch-up to a full-body repair.

Your friends, family and colleagues might have recommendations. After all, auto body shops are an unfortunate, but necessary, part of life for most people.

Once you have a list of companies, research each shop on the Internet and

Ask to set up an appointment for an inspection, which should be free, and further investigate the business. Look around their lobby. Is it clean? Do they have their license and any awards or certificates posted? Do they care enough about their customers to offer reading material, coffee

You can also check their previous work.

When you see a car with paint drips, panels that are misaligned or paints that don’t match, look elsewhere. You will not save money if you need to have the improper work redone.

The shop should inspect your vehicle for repairs that are not readily visible.

Oftentimes, there are hidden damages that cannot be detected until repair work begins on the vehicle. or water?

Consider their prices. Are they comparable to other body shops? While you want to find that deal, remember, cheaper is not always better. Understand that you will often get what you pay for when it comes to auto body work.

Low prices may be tempting, but they typically mean sub-par work, used parts

Finding an auto body shop may not be the most pleasant business because it usually means your vehicle has suffered some kind of damage. But finding the right shop will make the experience much more pleasant and you will be happy with the repairs. Especially if you find the right shop that knows how to repair your vehicle so it looks the same as before, or even better.

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NORTH KITSAP’S 2015 “HOW TO” GUIDE

JULY 31, 2015

How To Choose a Used Car Dealer A

void purchasing a clunker by doing your research before setting foot in a dealership.

Buying a used car can be a challenge.

You need to find a gently used vehicle without paying more than necessary. You also don’t want to be stuck with a lemon.

Being well-informed will help you avoid unnecessary hardship. Have a good idea of what you want before speaking to anyone.

Figuring out your budget is essential.

See each dealership in person to look for cars that match your type. Going there will help you feel confident about doing business with them.

MAKE APPOINTMENTS

CHOOSE YOUR VEHICLE

SEARCH KELLEY BLUE BOOK

VISIT THE DEALERSHIPS

Friends and family members who enjoy cars as a hobby will have information for you about reliable dealers. If they have recently purchased a used car, they will have experience with who treated them right - as well as who didn’t. Word of mouth is one of the best indicators of a reliable business.

When you find a business that gets more than one positive review, make sure to check them out.

Then follow these tips to find a good used car dealer.

Knowing what you want will help you save time and effort. You may not know the exact make and model, but at least have an idea of the automobile type.

Are you searching for a sports car, SUV, pickup truck or van? Focusing on the type of car will help you avoid wasting time visiting dealerships that don’t sell the type of used car you need.

TALK TO FRIENDS AND FAMILY

Compile a list of dealerships you want to visit.

How much do you want to spend? Search the Kelley Blue Book (http://kbb.com) or the NADA Guides (http://nada.com/) for what you might spend on the type of car you prefer.

Also, search the Internet and car websites to get a firm idea of asking prices for your type of car.

Call and make appointments with salespeople. Ask them about financing and extended warranties. Both may figure prominently in your decision-making process.

Try to speak with everyone on your list.

Comparing as many people as possible will help you avoid making a hasty, uninformed decision.

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When you look at cars, ask about maintenance and previous owner reports.

Don’t purchase a car on the first visit.

Just take a business card and move on to the next dealership on your list.

Once you have seen everyone on your list, research customer reviews of the ones who impressed you the most. You will find the best dealership by considering who will give you the best deal and who has received the best customer reviews.

Finding the right used car dealer is almost as important as buying the best used vehicle. After all, you want to make sure you are doing business with reputable people who will stand behind their sales.

You don’t want to end up with a ‘lemon’ and end up having to start the search for a new used car all over again.

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JULY 31, 2015

NORTH KITSAP’S 2015 “HOW TO” GUIDE

How To Choose a Denturist A

The advantages of our dental center is that we offer both services of a denturist and dentist. We provide personalized professional services at affordable prices without compromising quality. Our attention to detail and warm personal service will make your visit to our dentist office enjoyable.

denturist is the only professional legislated “exclusively” to serve individuals with removable dental prosthetics.

A denturist’s entire required curriculum of study focuses on the oral health of those individuals needing a dental prosthetic and the actual fabrication of that appliance. The denturist Your denturist is an expert in the design, construction, insertion and adjustment of removable dental appliances. Your licensed denturist has graduated from an accredited or approved college denturist program and passed the state’s board of health two-day examination. This board examination not only includes the sciences involving oral health issues, but also the technical skills necessary to actually fabricate your denture. This expertise makes choosing a denturist the best possible choice to help you derive the maximum benefit from up-to-date

We sincerely consider our patients part of our extended family and enjoy the times when they just drop in to say hello. Sometimes, the pleasant chatter in our reception room is like a family reunion and every member of our staff enjoys helping each patient feel at home. dental prosthetic technology.

When you choose a denturist for your denture needs, you can be assured of expert personalized care.

Knowing you are being seen by the individual who will actually make your dental appliance offers confi-

dence that your unique need will be met.

Your denturist is devoted to creating full or partial dentures that fit well, look natural and attractive and allow you to maintain a healthy smile.

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PAGE 13

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Our in-house laboratory where our denturist actually fabricates the dental appliances offers our patients the most personal, affordable and expedient care available.

— Anderson Dental and Denture Center

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NORTH KITSAP’S 2015 “HOW TO” GUIDE

JULY 31, 2015

How To Choose an HVAC Company P

rolong the life of your HVAC system and prevent equipment failure by hiring a qualified professional to service and maintain it.

When your heating or air conditioning system fails, it can be a nightmare. Whether it is a cold winter day or sweltering hot outside, the HVAC system in your home is important to your comfort and safety.

Most people cannot tolerate extreme temperatures. The elderly and people with chronic health problems need to have the temperature stabilized in their homes.

The best HVAC contractors are helpful and reliable, but a poor contractor can cost you extra money and heartache.

Ask people in your social network whom they might recommend. Good word of mouth will go a long way toward helping you find the best professionals in your area.

After creating a list of candidates, call the Better Business Bureau, your state’s board of contractors or the builders’ association to check on their reputations. Your town’s building inspection office may also have information for you. Avoid companies who have many complaints on their record.

Upon narrowing the list, call the remaining ones and ask about pricing, guarantees and warranties. Also inquire about how long it would take to complete a job and the manufacturers’ brands they use.

If you are purchasing new equipment, find out if you need a separate service contractor or if routine maintenance and repairs are included in the price of installation. Does the company provide around-the-clock emergency service?

High quality HVAC companies are fully licensed, bonded and insured.

If a worker is injured or causes dam-

age to your property, that insurance should cover it. Otherwise, you could be liable for the damages. Your insurance premiums would likely increase as a result.

Reputable HVAC companies will usually belong to recognized professional and trade organizations. Some well-known organizations include the American Society of Mechanical Engineers, the Air-Conditioning and Refrigeration Institute, and the American Society of Heating, Refrigeration and Air-Conditioning Engineers. Membership in one of these organizations is not automatic.

Applicants are required to have certain certifications, meet professional standards and meet or exceed other requirements before they are admitted.

Before any work begins, verify that all the required building permits are in place. Most companies will file permits on your behalf at the local building codes office. But don’t assume

that it has happened. Check with the permitting office first. Work done without proper permits could result in a fine and time delay.

Have a load calculation done before installing a new system in any building. The best companies perform a thorough calculation rather than estimate. Buildings change over time due to foundations cracking or settling. It will affect the efficiency of any equipment.

The HVAC company shouldn’t use the old unit to determine the proper size of a new one. If your old unit was inadequate, you will want to install a unit that is a different size. Speak with your HVAC installer to determine the right size and model for you.

Ask your HVAC contractor to perform annual checkups to verify that the unit is running at peak efficiency.

With these tips, you can choose a reliable HVAC business that will help you for years to come.

How To Choose a Propane Company I

f you’re thinking about using propane, find a good propane company you can count on for all of your needs and advice.

Propane can be a great alternative to using electricity. People in rural areas use propane for home heating and cooking. It is particularly popular in areas unreachable by natural gas lines.

A quality supplier can guide you through the process of using propane.

He will sell the fuel at a reasonable price and provide service and repairs.

When the power flickers, you will be glad you chose to use propane.

Follow these tips to help you select the best propane provider in your area.

RELIABILITY Regular customers to any business often get better service.

Establish a good relationship with your supplier, particularly if you heat your entire home with propane.

The best companies will work hard to develop a strong relationship with you as well. They will treat you with respect.

Buy tanks from a reputable company that sells high-quality products. The company should also provide service for the tanks they sell.

If you use a propane-fueled barbecue grill, exchange your empty tank at an authorized propane dealer for the best service. Bringing your tank to a convenience store or big-box retailer may not give you the best value for your money.

PRICE

Purchase the best quality tank you can afford. It will last longer than a cheaper one, and you won’t have to worry about leakage.

High-quality tanks are made with heavier metal, so they are built to last.

Their valves and hoses are not prone to breakage.

A high-quality dealer will replace a faulty tank without question. Also ask

about ways to save money on propane.

A regular delivery schedule may come with price breaks. Locking in an annual price will help you avoid price fluctuations.

PROPER STANDARDS

Propane companies are subject to government requirements and standards.

When you visit the office, look for certifications and licenses that should be displayed prominently.

If they are not posted, request to see them. Salespeople are also licensed by the government. They should be happy to show you their licensing and certification for your state.

Remember that you are protecting your family, life and property by asking for verification. Any reputable dealer will be more than happy to show their documentation to you.

BACKGROUND Before doing business with any propane company, check their safety and

customer service record.

State public service commission’s usually oversee propane supplies. Speaking to them can be quite informative.

The Better Business Bureau is the best source for information on customer service complaints. Avoid a company with too many safety infractions and too many dissatisfied customers.

However you should not discount a company that has responded to complaints and resolved issues.

Family, friends and neighbors are also great sources of information about propane dealers in your community. Ask them about their experiences.

Most propane dealers are safe, honest and highly reputable. Time and research will determine which dealer is a good fit for you. Once you have selected the best dealer in your community, work to establish a relationship with them. Having a friend in the business is a very good thing on a cold winter’s night.

JULY 31, 2015

NORTH KITSAP’S 2015 “HOW TO” GUIDE

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NORTH KITSAP’S 2015 “HOW TO” GUIDE

JULY 31, 2015

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