Herald Business Journal, May 01, 2016

MAY 2015 | VOL. 18, NO. 2

Executive of the Year EvCC president guides college during changing times, 6-7 Plus: Chick-fil-A mania lands in county, 10 Supplement to The Daily Herald

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IAN TERRY / THE HERALD

Everett Community College president David Beyer at the Advanced Manufacturing Training & Education Center.

COVER STORY The Herald Business Journal’s Executive of the Year award goes to EvCC president David Beyer, 6-7

BUSINESS NEWS Coastal Community Bank, Prime Pacific to merge . . . . . . . . . . . . . . . 4 Scuttlebutt Brewery owner wins HBJ’s Entrepreneur of the Year . . .8-9 Chick-fil-A obsession satiated with opening in Lynnwood . . . . . . . . . . 10 Lynnwood’s Kongsberg develops ocean exploration vehicles . . . . . 11 Retired software designer opens disc golf course in Monroe . . . . . . . . . . 12 Snohomish Pie Co . sets up shop in Mountlake Terrace . . . . . . . . . . . . . 14 Team Fitness owner in Lake Stevens overcomes own challenge . . . . . . . 15

Silvana cafe reopens its doors after long remodel . . . . . . . . . . . . . . . . . 16

BUSINESS BUILDERS James McCusker: Learn from model behavior as well as mentors . . . . . 17 Andrew Ballard: Formula for increasing growth rate . . . . . . . . . 18 Monika Kristofferson: How to avoid distractions and keep focused . . . 19 Sven Mogelgaard: Tricks used by bad guys to infect your computer . 19 Tom Hoban: Hoping to see less partisan sniping . . . . . . . . . . . . . . . 20 BUSINESS BRIEFS . . . . . . . . . . . 21 PUBLIC RECORDS . . . . . . . . . . . 22 ECONOMIC DATA . . . . . . . . . 24-25 BUSINESS LICENSES . . . . . . . 26-27

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Editor: Jim Davis 425-339-3097; jdavis@heraldnet.com; businessnews@heraldnet.com

Maureen Bozlinski 425-339-3445 — Fax 425-339-3049 mbozlinski@heraldnet.com

Contributing Writers: Jennifer Sasseen, Quinn Russell Brown, John Wolcott, Megan Brown, Annie Mulligan, Debra Vaughn Contributing Columnists: James McCusker, Monika Kristofferson, Andrew Ballard, Tom Hoban, Sven Mogelgaard Publisher Josh O’Connor 425-339-3007 joconnor@soundpublishing.com

COVER PHOTO EvCC President David Beyer sits in the new Advanced Manufacturing Training & Education Center in Everett.

Ian Terry / The Herald

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MAY 2015

BUSINESS NEWS

Good fit for Coastal, Prime Pacific Merger allows banks to deal with coming challenges

By Jim Davis

The Herald Business Journal Editor

It’s the latest in a long line of mergers of community banks.

Community Bank in Everett and Prime Pacific Bank of Lynnwood and announced in April that they intend to combine, pending regulatory and shareholder approval.

The deal makes sense for the banks on a lot of levels, said Eric Sprink, Coastal’s CEO and president, and Glenn Deutsch, CEO and of Prime

Pacific.

“Our core values are the same,” Deutsch said. “We both understand what relationships are and we both understand the small business person is really the economic wheel that keeps things turning.”

The combined bank will have $704 million in assets and 15 branches after Coastal opens a Marysville branch later this summer.

For customers, the combined bank, which will retain the Coastal name, will have higher caps on the amount it can loan to businesses. The banks have no overlap, so the new entity isn’t expected to close any branches.

And the new bank will have new resources to handle today’s banking challenges.

“Prime Pacific and

What’s next Coastal Community Bank of Everett, with 142 employees and 11 branches in Snohomish and Island counties, plans to merge with Prime Pacific Bank of Lynnwood, with 32 employees and three branches -- two in south Snohomish County and one in Kenmore.

Prime Pacific shareholder are to vote on the deal in May or June; no vote is required for Coastal shareholders.

The merger is expected to close by the third quarter of this year if the banks obtain regulatory approval. Signs for the banks will change after that. The computer systems will be integrated by next February.

Coastal, we’re both healthy banks, but we need some size and scale to be able to fulfill the obligations of being a bank in today’s society,” Sprink said.

One of those challenges is navigating new federal financial regulations enacted after the recession.

Dealing with financial

regulations wasn’t a driving force behind the proposed merger, but it was a factor, Sprink said.

The financial regulations were passed because of the failings of mega banks, he said.

But nearly all of the new regulations affect smaller banks like Coastal and Prime Pacific.

“All banks continue to

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feel the burden of a lot of regulation, and we’re only about halfway through the rulemaking process,” Sprink said.

This is the largest merger of banks with branches heavily centered in Snohomish County since Heritage merged with Whidbey Island Bank last year.

Expect more bank mergers to happen, said Mark MacDonald, president and CEO of Community Bankers of Washington, a group that represents independent community banks in the state.

“Certainly mergers are going to happen, because there are good fits between organizations, and I think that’s the case between Coastal and Prime Pacific,” MacDonald said.

Smaller banks are devoting between 2 1/2 to 3 1/2 full-time employees to make sure they’re in compliance with the new rules, MacDonald said.

“When you’re a small bank, that becomes very

painful, to have that many resources dedicated to compliance,” MacDonald said.

MacDonald was part of a contingent of community bankers headed to Washington, D.C., in late April to press lawmakers about the very issue.

“When people talk about banks, they tend to think about the Wall Street banks, not the Main Street banks, the ones up on Colby,” MacDonald said. ““It’s our goal to get politicians to understand the difference between Main Street and Wall Street banks.”

In his opinion, regulation should be tiered, based on the size of a bank and the complexity of banking, MacDonald said.

And there should be multiple layers, with banks with $50 million in assets regulated far differently than banks with $20 billion or more in assets.

He said there’s value in community and regional banks because those institutions are often the ones that will take chances on new or struggling small businesses.

If lawmakers don’t support tiered regulation, MacDonald said, there will be fewer community banks in the future.

“I believe the big banks would love regulatory relief,” MacDonald said.

“But I don’t believe they would support tiered regulation, because they would love to see the small banks disappear.”

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6 THE HERALD BUSINESS JOURNAL

MAY 2015

EXECUTIVE OF THE YEAR

Steadying hand in turbulent times EvCC president leads during a time of growth, change

By Quinn Russell Brown

For The Herald Business Journal

D

avid Beyer believes it’s called a community college for a reason.

Since the first day of classes in 1941, when 128 students gathered in an old elementary school building, Everett Community College has been providing higher education to local students, and many of those students have used what they’ve learned to give back to their community.

“Success has been here a long time,” said Beyer, EvCC’s president. “We’ve touched a lot of individuals who have been successful and influential in Snohomish County.”

Beyer, 66, has made two-year colleges his life’s work. He’s been a teacher and an administrator at them for four decades, and he even earned his Ph.D. in community college administration.

Since taking the reins of EvCC in 2006, Beyer has overseen a period of tremendous expansion in both campus size and curriculum.

With the arrival of Washington State University North Puget Sound last July, the region gained a research institution and the campus expanded its portfolio of in-demand transfer programs.

Several months later, the Advanced Manufacturing Training & Education Center opened, immediately becoming a hub for workforce training as well as workforce development.

For his efforts in redefining EvCC’s role in the region without shedding the school’s local identity, Beyer has been named the 2015 Herald Business Journal Executive of the Year.

■■■ The oldest of seven children, Beyer was born and raised in northern Iowa.

He was taught from a young age to value education.

“My mom was the oldest of six, and no one went to college in her family. My dad is the youngest of six, and he’s the only one who went to college,” Beyer said.

“They were so adamant about education, and us pursuing education, and also us being involved in education.”

Nearly all of Beyer’s siblings have been teachers at some point in their lives. Beyer’s father, a World War II veteran, attended a small college on the G.I. Bill and taught business classes at a high school.

Beyer followed closely in his dad’s footsteps, graduating from an Iowa university and teaching and counseling high school

IAN TERRY / THE HERALD

Everett Community College President David Beyer on the floor of the college’s Advanced Manufacturing Education and Training Center, which opened last year. Beyer helped the college open AMTEC which aims to give 1,000 students a year in industrial manufacturing skills.

students. He had the summer off, so he took some part-time work at a nearby community college.

“I thought, ‘Boy this would be an interesting place to work,’” Beyer said. “Two years later, I had a job at a community college. That’s how I got involved with these institutions, and I’ve been involved ever since.”

There was something special about the two-year college that attracted Beyer, something uniquely American.

“We borrowed all of our education from other countries, but community college was actually established in the United States in 1901, with Joliet Junior College,” Beyer said, referencing the Illinois institution. “Other countries now look at the two-year institution as something they want to borrow from us.”

Today, community colleges provide instruction to almost half of all American students pursuing higher education.

Beyer has worked with these students in four different states as both a teacher and administrator. He eventually took his first presidency at Flathead Valley Community College in Kalispell, Montana.

By 2006, he had made his way out to

Vancouver, Washington, and was doing some consulting for Boise State University. The late Tom Koenninger, a member of the Washington State Board for Community & Technical Colleges at the time, nominated Beyer for the vacant EvCC presidency. Beyer visited the area and liked what he saw.

“Lo and behold, they hired me,” he said.

Tom Gaffney, a former member of EvCC’s Board of Trustees, was part of the committee that hired Beyer.

“In hindsight, that was probably the best thing I ever did as a trustee,” Gaffney said. “All the credentials were there, but the more important thing is you just connected with the guy. You felt like it was a good fit.”

■■■ Beyer’s administration hit the ground running. Soon after his arrival, EvCC and Providence Regional Medial Center Everett finalized a land swap that doubled the size of the campus. But as the school’s physical opportunity for growth expanded, resources diminished. From

2008 to 2014, state support for EvCC dropped by $9 million. Excitement was tempered, grand ideas put on hold.

One of those ideas was for the Advanced Manufacturing Training & Education Center (AMTEC), which had been mapped out in the early 2000s due to the region’s demand for manufacturing and aerospace talent.

Even so, the college forged ahead on the center. Instead of waiting for the state to fund the $7 million project, EvCC combined nearly $4 million in its savings with $3 million from grants and outside stakeholders.

“David is well-known and well respected in the community,” Gaffney said. “That helps when you’re approaching organizations to help fund programs.”

AMTEC opened in October. It combines four existing EvCC programs — welding and fabrication, precision machining, composites, and engineering technology — to replicate a factory setting. Industry professionals work with the college to design the curriculum, and the students have a high rate of becoming industry professionals themselves (90 per-

MAY 2015

cent of precision machining grads have found work within 30 days of finishing the program).

“The I-5 corridor is the major manufacturing corridor not only in the state, but in this region,” Beyer said. “If you read all the statistics, we’re probably one of the largest manufacturing corridors in the country.”

John Bonner, executive director of Corporate & Continuing Education at EvCC, said AMTEC “simply wouldn’t have happened without Beyer’s leadership.”

“The idea floated around, but the college didn’t have the funding or the vision in place to go out there and make it happen,” Bonner said. “He recognized the need in the community to move now.”

■■■ AMTEC is based in a warehouse that EvCC secured in the Providence land swap. Also planned on space from that trade is the new 95,000-square feet University Center building. The Legislature is considering in this session a request by WSU to spend more than $50 million on constructing the building.

Last year, EvCC transferred control of the center, a consortium of four-year colleges currently based in Gray Wolf Hall, to the Pullman-based research institution.

The new building is set to open as early as 2017. WSU has offered a mechanical engineering degree at the center since 2012, but establishing WSU North Puget Sound has allowed the school to set up four-year programs in mechanical and

“There’s that old saying, ‘When the seas get rough, you look for a buoy.’ David’s that buoy for Everett Community College.”

— Bob Drewel

electrical engineering, as well as hospitality management and communication.

“We always want our four-year partners to be close to us,” Beyer said. “The closer the better.”

There were initially concerns that the other four-year schools would be pushed out of the center upon WSU’s arrival, but that hasn’t happened.

“Everett Community College did a wonderful job managing the University Center, no question about that. But things change,” said Bob Drewel, the interim chancellor of WSU Everett.

Drewel, who was the president of EvCC from the late 80’s to the early 90’s, said Beyer has done an excellent job managing the handoff.

“There’s that old saying, ‘When the seas get rough, you look for a buoy.’

David’s that buoy for Everett Community College,” Drewel said.

One of the other four-year schools at the center is the University of Washington Bothell, which last year partnered with EvCC for a nursing program called “1+2+1.” The program allows students to begin college at UW Bothell, spend the next two years at EvCC and then return

to UW Bothell to graduate.

All the changes have come with their fair share of headaches. There are space concerns, parking issues, a lack of student housing. State funding has dropped and tuition has increased. And then there’s an ideological problem: how can the school keep growing without compromising its identity?

“In any organization, when you’re growing rapidly you feel like you’re losing sense of who you are and where you’ve been,” Beyer admitted. “You lose people who have been here for a lot of years. You lose a lot of institutional memory. But if we engage ourselves with the community, we can balance and manage who we are, and what we want to be, and what we want to do for the community.”

■■■ Beyer says what keeps him coming back to EvCC is the same simple thing that has kept him in education for 40 years: he likes it.

“I like my work more than I’ve ever liked it, which is interesting because I’m entering the sunset of my career. If I get

THE HERALD BUSINESS JOURNAL 7

to the end of my contract, I’ll be kind of surprised,” said Beyer, whose contract ends in 2018. “That’s the way I feel today — but, I’m in the fourth quarter of a long academic year.”

For Gigi Burke, the chair of the EvCC Board of Trustees, anytime Beyer chooses to leave the college will be too soon.

“I don’t want to see David ever leave,” Burke said. “That will be a sad day, and those will be huge shoes to fill.

That’s going to be a difficult, difficult challenge.”

Beyer lives in rural Snohomish with his wife, Janelle. They have one son and a new granddaughter. In his free time he cycles and takes walks. He likes to be out in his garden, which reminds him of time spent with his grandfather when he was growing up.

“I think of him when I’m outdoors all the time, him telling me things about keeping the weeds out of your flowerbed, and raising your vegetable garden. I remember those things almost like it was yesterday,” Beyer said. “History is important to me, the history of where I came from and how I got to who I am.”

The history of Everett Community College has also been valuable to him. He has studied it, learned from it, respected it and now become part of it.

The relationships he has helped forge led to unprecedented expansion, and with a backdrop of increasingly global employers, EvCC’s reach is farther than ever before. But thanks in large part to the steady hand of David Beyer, the college will continue to remain what it has always been: a part of the community.

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8 THE HERALD BUSINESS JOURNAL

MAY 2015

ENTREPRENEUR OF THE YEAR

Scuttlebutt a success years in making

By Jennifer Sasseen For The Herald Business Journal

Scuttlebutt Brewing Co. owner Phil Bannan Sr., the Herald Business Journal’s Entrepreneur of the Year, is a man known for his capability at the helm.

He’s been a Port of Everett commissioner as well as executive director of the Port of Everett. He was also executive director of the city of Everett under former Mayor Ed Hansen.

“Phil has a reputation of being bright, having common sense and being very ethical,” said Jim Langus, who was Everett’s top administrator, in charge of day-to-day operations, when Bannan worked for Hansen.

Raised in Los Angeles, Bannan first came to Everett in 1967 to work for Western Gear Corp., a heavy-machinery manufacturer started by his grandfather and employing some 3,000 people across the country. The job took him to several cities in 10 years, but he and his family finally settled in Everett in 1977.

Western Gear, which built the turntable on which the Space Needle restaurant revolves for the 1962 Seattle World’s Fair, was later sold to a Midwestern company. Its former site on the Everett waterfront is now part of the U.S. Navy base.

These days Bannan, 75, owns a microbrewery near downtown Everett and a restaurant on the waterfront. He and his wife have four grown children: Maggie, twins Judy and Janet and son, Phil Jr., who manages the restaurant.

His father is a very smart man and a good sounding board, Phil Jr. said.

Car dealership owner Dwayne Lane, a regular at the restaurant, said he has a lot of respect for Bannan.

“He’s a self-starter, he’s loyal and he has vision,” Lane said.

Add to that a willingness to do whatever needs to be done — whether it be sweeping the floor or hefting beer kegs — as well

PHOTOS BY MARK MULLIGAN / THE HERALD

Phil Bannan Sr., who started Scuttlebutt Brewing in the 1990s, is now watching the company undergo a major expansion. Bannan is The Herald Business Journal’s Entrepreneur of the Year.

as a propensity to think things through before taking action, and it’s clear Bannan is the right guy for Entrepreneur of the Year, he said.

“I just think he’s as good as you’ve got in Everett,” Lane said.

Others agreed, including Langus and Port of Everett attorney Brad Cattle.

“Phil is such a terrific gentleman and a good person, I’m really glad he was

chosen Entrepreneur of the Year,” Langus said.

Said Cattle, “He’s contributed significantly to the community through his public service, and he’s built a great family business.”

That family business, which today employs about 75 people, started with a home-brewing kit Bannan’s wife bought him in 1990.

“I’d seen an article about home brewing and

I said, ‘Hey, that looks like fun,’” Bannan said. “And I guess my wife picked up on that.”

She’s the “Scuttlebutt” of the enterprise. Born to a Navy family in Norfolk, Virginia, Cynthia Bannan’s father gave her the nickname because her impending birth had been the scuttlebutt, or gossip, of the base. After begging him to stop when she turned 13, he dropped the “butt” and she’s been

“Scuttle” ever since.

Mostly, she feels honored the company bears her old nickname, she said, though she doesn’t take it too seriously.

“Phil just ran out of ideas,” she said, laughing.

“Everybody else had animals or mountains.”

Back to that home-brewing kit. Turns out, the beer he was able to make from it was pretty good, Bannan said.

Coupled with the

fact that craft breweries seemed to be popping up everywhere, it got Bannan to thinking about starting his own microbrewery.

“They were growing at a phenomenal rate,” he said, “and it was the right time in our lives to make a change.”

His wife, now 71, was right there with him.

“I told Phil he wasn’t getting any younger,” she said, “and ‘if you’re going to do it, you’d better do it now.’ ” Plans for a microbrewery changed course when it was discovered that zoning laws didn’t jibe with a brewery at the favored site on West Marine View Drive in Everett.

“The zoning code wouldn’t allow a brewery,” Bannan said, “but it’s OK to have a restaurant. And it’s OK for a restaurant to have a brewery in the back room.”

And so the Scuttlebutt restaurant was born along with the brewery.

Phil Jr., who was just out of college and helped with actual construction of the restaurant — completed

by Gaffney Construction in 1996 — said his parents worked 14-hour days to get the restaurant up and running.

His oldest sister, Maggie, and her husband, Pat Doud — Scuttlebutt’s first brewer — also put in long hours.

“My parents and Maggie and Pat put in the real hard work of a start-up,” he said.

On July 4, 1996, Scuttlebutt brewed its first beer, taking Bannan from the five-gallon buckets of his home-brewing days to a 620-gallon — 20 barrel — tank system. The system included two 20-barrel fermenters and one 20-barrel bright tank, a tank used to clarify, mature and carbonate beer, as well as to store it.

That first year Scuttlebutt Brewing Co. brewed three styles of beer and sold 170 barrels. Today the company brews more than 20 styles of beer a year and in 2014, sold 7,635 barrels, shipping to at least 18 states and four coun-

MAY 2015

“Phil is such a terrific gentleman and a good person, I’m really glad he was chosen Entrepreneur of the Year.”

— Jim Langus

Assistant brewers Jarrett Ziemer (left) and Eric Nord (center) with Phil Bannan Sr. as they filter beer at Scuttlebutt’s production facility in Everett.

growth in the industry, he’s not alone. In 2013, the latest years for which figures were available, there were 63 new breweries in Washington, Bannan said.

“With so many people entering the business, we wonder how long that can last,” he said. “But so far, they’re still jumping in.”

His advice to those making the leap: “Don’t expect to get rich.”

The brewery is profit-

able now, he said, but the restaurant turned out to be a good decision, as it carried the business in the early years.

He said his wife is just as much a part of the business as he is, and that credit for its success should be shared with family, friends and many others.

“We’ve had some really good, loyal employees,” he said. “And then, our loyal customers, who drink in our restaurant and buy our

beer.”

Regardless, Phil Jr. said his father is the driving force behind Scuttlebutt.

“I think I would agree, it’s definitely a big team effort,” he said, “but he’s definitely the tip of the spearhead and we all follow him.”

Bannan’s wife Scuttle said, “We’re quite tickled for Phil,” being named Entrepreneur of the Year.

“He doesn’t like to draw attention to himself,” she

said, “but he deserves it.”

Head brewer Stromberg attributes Scuttlebutt’s success to Bannan’s “frugal” business sense and his steerage toward slow but steady growth.

“It’s a wonderful thing,” he said of Bannan’s award, adding, “He does deserve the credit, and Scuttle too.”

The company has expanded several times since the restaurant first opened its doors nearly 19 years ago.

In 2007, the brewery moved to a larger location at 1320 Cedar St., near downtown Everett, more than tripling its space and allowing the restaurant to also expand.

Then in 2011, the restaurant more than doubled its size when it moved to the Port of Everett’s new Waterfront Center on Craftsman Way.

Once more the brewery is in the process of expanding, into space formerly occupied by a tenant at the brewery property on Cedar Street. Separated from the brewery by a concrete-block wall, the space will be largely rebuilt before the wall is knocked out to join the two properties, Bannan said.

The expansion will add about 5,300 square feet to the 7,500-squarefoot brewery and mean the addition of at least two employees to the six-member brewery staff, he said. Production could increase to 24,000 barrels of beer a year.

As for Bannan, he said he’s still having fun in the business and has no plans to retire.

“I never want to,” he said. “A guy has to have something to do when he gets up in the morning.”

1301301

tries: Canada, Japan, South Korea and Taiwan.

International shipping is what helps make Scuttlebutt Brewing one of the leaders in the craft beer industry, said Eric Radovich, executive director of the Washington Beer Commission, based in Shoreline.

“It’s one of the few craft breweries that even ships internationally, which I think is very entrepreneurial of them,” he said.

From four simple ingredients: water, hops, yeast and grain — mostly malted barley, but sometimes wheat — Scuttlebutt’s brewers, led by head brewer and 15-year Scuttlebutt veteran Matt Stromberg, create variations of the refreshing elixir Bannan never ceases to enjoy.

The company’s biggest seller is its Gale Force IPA, Bannan said. His favorite beer at the moment is the winter seasonal 10 Below ale, but he also likes the Weizenbock and is never averse to trying new brews.

“Beer has always been my favorite beverage,” he said.

Considering the

THE HERALD BUSINESS JOURNAL 9

10 THE HERALD BUSINESS JOURNAL

MAY 2015

Why I’m obsessed with Chick-fil-A Sandwich fix is now just a short freeway trip away

Comfort food Chick-fil-A is scheduled to open on May 7 at 3026 196th St. SW in Lynnwood next to Lowe’s.

By Annie Mulligan For The Herald Business Journal

Chick-fil-A will open in Lynnwood on May 7th, the third of the first three restaurants in the Seattle area.

I couldn’t be happier.

Finally, finally, finally, a mere 12.7 miles will be the only thing between a delicious Chick-fil-A sandwich and my mouth. It’s like waking up from a good dream.

No, it’s like being awake in a good dream. A good dream that can happen any meal, any day of the week, except for Sunday, of course. I haven’t always been a Chick-fil-A superfan; Washington made me this way.

In Texas, where I am from, I was an average fan.

I like the food. The employees are polite. In the rare case I find myself at a Texas shopping mall, Chick-fil-A is the obvious food court winner. Clean, consistent and convenient equals what more to ask for under $7?

Take convenient out of the equation and things get a little crazy. For seven

MARK MULLIGAN / THE HERALD

Chick-fil-A brings its delicious chicken sandwiches to Snohomish County this month to the delight of photojournalist and Chick-fil-A fanatic Annie Mulligan.

long years, I have lived in a place absent of the 300 locations of my home state.

This has turned me into a chicken-sandwich-craving machine. Suddenly, waffle fries are comfort food. I want it as soon as I get off the plane in Austin.

I thought it was only me, but the saying “absence makes the heart grow fonder” rings true for anyone who is geographically isolated from Chick-fil-A. I see folks wearing Chick-fil-A shirts in

Everett. I see the red-and-white Chickfil-A logo stickered across bumpers in Seattle. I’ve never seen these things in Texas. Why would one need to show allegiance to something so prevalent? It would be like wearing a McDonald’s letter jacket. Here, it shows you are part of the club.

I know there are some who won’t eat at Chick-fil-A, because of the political beliefs of the chain’s founders. I respect

your willpower. I understand we all have different beliefs, politics even ideas on how to raise children, but I leave the chicken sandwich out of it.

And if I don’t sound bonkers already, I have another revelation. Just like any childhood treat, I am ecstatic to share Chick-fil-A with my two boys, one 2 years old and the other 5 months.

In fact, I was able to do just that in April at the Bellevue location for research for this story (full disclosure: my belly is happy full o’ chicken sandwich as I type, a perk of the job).

Being a stay-at-home mom, I am already planning Chick-fil-A outings for me and my boys. My husband, who is normal, finds this idea entertaining and silly.

But he’s from Texas, so he gets it, too.

With the opening of these three locations, I realize the club will become bigger and the mania smaller.

A small part of me will miss the obsession but the whole of me will be happy a chicken sandwich will only be a drivethrough away.

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MAY 2015

THE HERALD BUSINESS JOURNAL 11

Exploring the oceans in a new way For The Herald Business Journal

LYNNWOOD — Kongsberg Underwater Technology is changing how we explore our oceans.

All within a stone’s throw of Alderwood Mall.

The oceanic exploration company, housed in a business park in Lynnwood, specializes in underwater cameras, sonar equipped motion sensors, transmitters and data recorders.

Kongsberg’s most exciting achievement is the Seaglider, a lemon-yellow, torpedo-shaped vehicle, with fixed black wings. It’s just under 6 feet long and weighs 114 pounds.

The Seaglider is an efficient — and cute — self-driving underwater exploration vehicle.

The Seaglider was first developed by the University of Washington’s School of Oceanography and Applied Physics Lab, which is funded almost entirely by the federal Office of Naval Research.

The Navy declassified the technology, and the Applied Physics Lab was responsible for finding a commercial partner to license the technology.

As a local engineering group with almost three decades of experience producing and installing complex monitoring systems, Kongsberg Underwater was a perfect fit to license the Seaglider from UW. Kongsberg Underwater produced its first Seagliders in late 2013.

Seven employees were hired to manufacture the

PHOTOS BY MEGAN BROWN / FOR HBJ

Kongsberg Underwater Technology President and CEO Tom Healy (left) shows one of his company’s Seagliders to U.S. Rep. Rick Larsen, D- Everett (right).

product. Previously, the company was responsible for implanting software into systems hardware manufactured in other countries.

Now, Seagliders are produced in the Kongsberg Underwater’s Lynnwood factory, with parts sourced from around Washington state.

“It’s very exciting to finally get to make something here,” said Kongsberg President and CEO Tom Healy.

The Seaglider is programmed to dive up and down in the ocean, reaching depths of up to 3,200 feet. The Seaglider collects data about the ocean. When it reaches the water’s surface, the Seaglider directs its tail, a radium antenna, toward a satellite, transmitting its data to the customer.

The self-propelled Seaglider, built in a Lynnwood business park, can collect information about the ocean and relay that via satellite to its owners.

The vehicle runs on a lithium battery costing $10,000. Data transmission costs $1,000 each month.”

“When you consider that a good-sized research vessel costs about $50,000 a day to operate, this is pennies on the dollar,” said Rich Patterson, general manager of Kongs-

berg’s Underwater Glider Operations.

It can take the Seaglider five hours to reach depths of maximum depth.

This motion, called “buoyancy propulsion,” is the key to the Seaglider’s efficiency. Its design drastically reduces the cost of underwater exploration.

After the device is car-

ried to sea, no further manpower is required for its operation.

The Seaglider doesn’t get seasick. In fact, it’s so durable that it has survived shark bites. The Kongsberg team laughed off the Seaglider’s puncture wounds that they found.

Each Seaglider’s path is programmed via satellite. The navigation path and data are exchanged between the Seaglider and customer as computer code.

The Seaglider’s functions include environmental monitoring, physical and chemical oceanography, and longterm monitoring of biomass and behavior. Marine life monitoring is a valuable tool for commercial fishing and environmentists alike.

The vehicle’s compact design allows it to explore

extreme conditions, including polar climates.

Offshore oil drilling requires extensive exploration and the Seaglider can be equipped with sensors to detect deep-sea oil reservoirs.

The Seaglider can be further customized to meet a variety of demands.

Elizabeth Creed, a marine oceanographer who recently moved from the East Coast to work as a systems engineer at Kongsberg, conducts training courses for Seaglider students.

Seaglider customers are trained at the Lynnwood office, and practice their skills inside a pool in the factory. After training, they get to practice out in the Puget Sound.

“This is a small group, and so we make sure that we are cross-trained,” Creed added. “So that we can go in and do what needs to be done.”

Kongsberg Underwater employs 40 people. More than a third have engineering degrees.

The company celebrated its 27th anniversary this April. Its Norwegian parent company, Kongsberg Gruppen, celebrated its 200th anniversary last year.

The company is continuing to advance its Seagliders applications to include more technology for monitoring the health of our oceans, measuring ocean acidification and the impact of industry on water quality and marine life.

“We don’t know enough about our oceans,” Healy said. “And we need to know more.”

1278809

By Megan Brown

12 THE HERALD BUSINESS JOURNAL

MAY 2015

World-class disc golf lands in Monroe

By Jessi Loerch Herald Writer

PHOTOS BY IAN TERRY / THE HERALD

Andrew Raines (center) prepares to throw while Corey Henderson (left) waits for his turn at Tall Firs Disc Golf Course in Monroe earlier this year. The facility, a former golf course, is open seven days a week and costs $5 a day for unlimited play.

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MONROE — A retired software designer hopes to give new life to a defunct golf course, only this time with plastic discs rather than golf balls.

Paul Clark of Snohomish opened Tall Firs Disc Golf Course in August. There are other disc golf courses in Snohomish County, but those courses are mainly in city parks and free to play.

Tall Firs is privately owned and charges a $5-a-day greens fee, but provides amenities like beer and coffee. It was also designed by John Houck, the top discgolf course designer in the country.

Despite being open during the worst weather months of the year, Tall Firs has already developed a loyal following.

Clark purchased the land because he was “looking to do something sustainable to support a green space.” The land was still zoned for golf, but the turf on the course was shot from years of pesticide and herbicide use. Happily, though, perfectly green grass is irrelevant for a disc golf course.

Clark is working to make Tall Firs a success for many reasons. Having Tall Firs succeed as a disc golf course makes that green space that much more valuable. He also loves the sport and wants to boost it up.

“It’d be wonderful to see it go so well that we could buy another defunct golf course and do the same thing,” he said.

Tall Firs is located at 22110 Old Owen Road, Monroe, the site of the former Monroe Golf Course, which opened in the 1920s and was one of the earliest golf courses in the state.

The 18-hole course became less popular over time and part of it was sold for a development. The rest was redesigned as a smaller course. Over time, even that fell into disrepair and the course closed.

Clark fell in love with the property, and soon saw the potential for a disc golf course on the site.

“I thought about designing it myself for about 30 seconds,” he said.

Instead, he asked Houck, who lives in Austin, Texas, and has designed about 90 courses since 1984. Houck said he enjoyed meeting with Clark and seeing his drive for creating the course.

Clark said all disc golf courses have a tree problem. They either have too many or too few. For disc golf, trees set the physical barriers for the course. Most often, courses have too many trees. Tall Firs was the exception. Overall, it had too few trees. In the end, Clark and Houck added about 150 trees.

They enlisted the aid of Todd Holmes of Big Trees in Snohomish. Holmes was ideally suited for the job.

He grew up playing disc golf in Montana. His extensive tree knowledge and understanding of disc golf helped Holmes select the trees that would work best for Tall Firs.

Holmes helped choose trees that would serve specific roles on the course. Some trees, like excelsa cedar, are good screening trees. They’ll stop discs and provide a nice perimeter to the course. Other trees

1 mile THE HERALD

Tall Firs Disc Golf course owner Paul Clark in the main office at the clubhouse of his 18-hole course.

were lower growing, like serviceberry, which is “nice for stopping hard drives down at a lower level,” Holmes said.

Clark is proud of the course and the job Houck did designing it.

And the course will keep improving.

Houck said that, if the trees were grown in, the course would be as good as some of the courses ranked in the top-20 in the

world right now.

“In my mind it’s a really special place.

Paul has to get a lot of credit for that,” Houck said.

Regular player Jeremy Frieling moved to Monroe about two years ago. He had previously lived near a disc golf course in Sumner. When he arrived in Monroe, he waited impatiently for Tall Firs to open.

Each Saturday morning, Frieling organizes the random draw doubles. Players show up at 10:30 a.m., are randomly paired, and then compete for prizes and bragging rights. Frieling said doubles attendance usually averages about 16 people, and the largest turnout was 36 people. Even on rainy, windy days, a few hardy folks show up to play.

On one such day, Tom Brown and his son Kenny Brown of Marysville were hanging around a practice basket, getting in a few putts and chatting before a round of random doubles. Tom has been playing for 30 years and Kenny for four years. Tom Brown says a big benefit of Tall Firs is that it’s not in a publicly owned park. The first use of the area is for disc golf. Holes didn’t have to be designed around existing park features.

Clark has a professional history in

designing video games inferfaces, which means he’s got a lot of experience thinking about how people want to use a product. And he’s putting that experience to work on his course. He is trying to give people a reason to keep coming back.

“At many courses you play and then you either play again or go home,” he said. “There’s no reason to linger.”

With the greens fee, Clark provides players with free coffee, which is specially roasted by Dave Stewart, a cofounder of Seattle’s Best Coffee. The beans are for sale on the course. He also sells beers, which players are welcome to take with them on the course.

Clark has also found a way to get people out at night, a clever trick on a golf course. Once or twice a week, he offers glow disc. All of the baskets are lit up with lights.

He also sells little LED lights that players can tape to their disc, to track the flight path. Tall Firs has a pro shop, where people can test out and buy discs, bags and attire. He keeps a few loaner discs for those who are new to the sport.

He sells Westside Discs, a brand from Finland. Clark has Finnish ancestry, but even without that connection, he believes Westside makes the best discs in the world. The discs also don’t require a break-in period, like many discs do, Clark said.

The course is an ongoing project for Clark. He will eventually be renovating the clubhouse, which has gone through several evolutions, including some time as a restaurant. He wants to restore it to its previous condition as a clubhouse.

Tom Brown said he and his son are willing to travel a bit to visit Tall Firs. The course and the atmosphere are appealing and “the owner is a great, warm person,” he said.

“You feel like you’re part of the family.”

MAY 2015

THE HERALD BUSINESS JOURNAL 13

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14 THE HERALD BUSINESS JOURNAL

MAY 2015

Slice of heaven in Mountlake Terrace

By Jennifer Sasseen

For The Herald Business Journal

Any way you slice it, the Snohomish Pie Co.’s opening of its second store in Mountlake Terrace was a sweet success.

Owner Jenny Brien lost count of how much pie was served — mostly in pieces selling for $3.14 each to commemorate Pi Day on March 14th — but said “at least 125 pies went out the door”.

And business is still good. Since Pi Day, the Mountlake Terrace store has done three to four times the daily volume of the Snohomish store, Brien said. That means 75 to 100 pies baked each day in Mountlake Terrace, compared to 20 to 30 in Snohomish.

That’s a lot of pies. While happy with the new store’s success, Brien said she’s still understaffed and has been relying on friends, relatives and Snohomish store employees to fill in while she builds her team.

“I love my team, absolutely adore my team,” she said, “but it’s hard to find those people. It takes time to find people that are willing to work hard and thoroughly and be excellent in everything they do.”

In the interim, Brien decided to close both stores for one day a week — Snohomish on Tuesdays and Mountlake Terrace on Mondays — to catch up to the increase in business. Mountlake Terrace store hours are 10 a.m. to 5 p.m. on Sundays and 10 a.m. to 6 p.m. Tuesday through Saturday. The store is located at 5602 232nd St. SW. In addition to pies, which include apple, apple-berry crumb, pecan, chocolate pecan, cherry and cream pies, Snohomish Pie Co. offers cinnamon rolls, baked cookies, as well as a lunch menu until 4 p.m. of sandwiches, soups and salads.

Everything is homemade but the soup.

And everything in the Mountlake Terrace shop is new except for the stained concrete floor, she said, including the electricity and plumbing. The former site of a dry cleaner, the building was gutted and rebuilt according to Brien’ specifications, so she was able to put her baker’s mark on the place.

Of course, in Brien’s shop, “new” is a relative term. She hired Seattle-based firm Marian Built — which repurposes old materials for new uses — to fashion the rolling-pin chandelier dangling from the high ceiling. Old barns supplied the wood for the Marian Built tables, as well as the boards — still retaining their faded red paint — on the front side of the food counter. Other wood came from old high-school bleachers and the light fixtures above the food counter are collections of old wire whisks.

Brien, 32, has owned the Snohomish Pie Co. — in business about 19 years — since Aug. 1, 2009. That day happened to be Brien and husband Ryan’s six-year wedding anniversary. Also momentous, their first son, Lincoln, was born just one week earlier. So it was a very busy time in her life, but Brien figured she was up to the challenge.

Brien has faced tougher challenges. She was just 16 and her brother, Jeff, 29, when their parents, Joe and Linda Knight, 54

PHOTOS BY MARK MULLIGAN / THE HERALD

Kyle Klemencic slices a pie behind the counter at the Snohomish Pie Co. in Mountlake Terrace. The shop opened its second location in March.

Raspberry cream pies fill a display case at the Snohomish Pie Co. in Mountlake Terrace.

and 52, were killed with 86 others on Jan. 31, 2000, when Alaska Airlines Flight 261 plunged into the Pacific Ocean 40 miles northwest of Los Angeles.

Founders and co-pastors of The Rock Church, a nondenominational Christian church in Monroe that started in their living room, the Knights had been returning from a mercy mission to Mexico, helping to feed and clothe poor families living around Puerto Vallarta’s dump.

She might have turned away from her faith in the wake of such devastating news. But Brien did not. Something told her, she said, “If any time is the time to grab ahold of God, now is the time.”

She is forever grateful that her brother and his wife, Melinda, stepped into the void and assumed parenting roles. Today The Rock Church figures largely in Brien’s life. It’s where her brother and his wife now co-pastor and where Brien met

her husband.

Her husband’s been very supportive of Brien’s pie venture and helps care for their two children — Lincoln, now nearly 5, and Elliot, who turns 3 this month — when he’s not away on assignment as a freelance filmmaker.

Brien continues her parents’ legacy of giving, donating 10 percent of her profits to The Rock Church for charitable works. She gives to local school auctions and last year, donated nearly 1,000 pieces of pie to Oso rescue workers. It’s how she was raised and it’s her recipe for success.

“I figure that that’s why we’ve done so well,” she said, “and so, I’m not going to change. Just because you become successful doesn’t mean you should change what you did to become successful.”

It was that success that first drew the attention of Kirk Ishizaki, an owner of the West Plaza shopping center in Mount-

lake Terrace.

“We were looking for just a really great bakery,” Ishizaki said, and Snohomish Pie Company ranked high on King 5’s Best of Western Washington lists for Best Desserts and Best Bakery.

Brien had been thinking about opening a second store for some time, she said.

She had never been to Mountlake Terrace and was contemplating a site in Kirkland.

Then Ishizaki visited Brien’s Snohomish store and talked her into meeting for lunch at the Diamond Knot Brewery.

Afterward, Brien sat in her car in the parking lot and watched customers streaming in and out of Double D Meats.

“Double D Meats was the decision-maker for me,” she said.

The pie company is the perfect addition to the shopping center, said Kim Nygard, who’s worked at Double D Meats for 30 years and just bought the 60-year-old company from her retired father.

“We absolutely love them,” Nygard said. “Are you kidding? We’re like a match made in heaven.”

Brien’s success is about more than just pie, said family friend Vicki Lockman, who first taught Brien how to bake an apple pie back when Brien was 10.

“You can like pie,” Lockman said, “but she is obviously a really good businesswoman as well.”

Brien said she never had any formal training, but she reads a lot. And she dreams. She dreams of someday turning the Snohomish Pie Company into a nonprofit, she said, adding, “It’s my heart.”

And she dreams of continuing to grow.

“I had always dreamt of a second location,” Brien said. “And now I dream of a third.”

MAY 2015

THE HERALD BUSINESS JOURNAL 15

Gym owner aims to inspire others Team Fitness owner in Lake Stevens was paralzyed as a teen

By Debra Vaughn

For The Herald Business Journal

People usually get into the fitness business to either make money or because they love to workout.

Mike Liberato says he got into the business to help.

Liberato, 44, is the owner of Team Fitness in Lake Stevens, one of the largest gyms in Snohomish County.

Sure, he wants to run a business and make a profit.

He loves to workout. Liberato also wants to see his patrons succeed and improve their lives in every way.

That’s why he designed the 25,000-square-foot facility to include not only a gym and workout machines, but also a physical therapy clinic, a chiropractor’s office, a nutritionist, a smoothie bar and a spa. There’s a full complement of dairy- and gluten-free health products for sale.

That focus on total well-being comes from his own experience.

At 15, Liberato went from star wrestler to intensive care at what is now Providence Regional Medical Center Everett in a few days.

He remembers going with his mom to the grocery store and finding it hard to push the cart.

Later that night, he had trouble turning the knob on the television.

The next morning he planned to run five miles but he felt so fatigued he couldn’t — that was unusual for Liberato, a tough athlete who normally pushed through anything.

After three days of tests at the hospital, doctors finally diagnosed Liberato with a rare autoimmune disorder called Guillain-Barre Syndrome, afflicting only about one person in 100,000, according to the National Institute of Neurological Disorders and Stroke. It can happen to anybody at any age.

The disease attacked his peripheral nervous system, and he was soon paralyzed from the neck down.

No one knows why the disease strikes some people and not others. It’s not contagious. The outlook can be grim.

“They didn’t know if I could walk again,” he said.

Whether it was naivety or sheer stubbornness, Liberato was determined to get better as quickly as possible.

He focused on the solution and not the problem.

He poured his energy into rehabilitating his body. After six months he was still in a wheelchair.

“I used to go on 10-mile wheelchair ride,” he said. “My thinking was, ‘OK, if I’m going to be paralyzed, then I’m going to the Olympics in wheelchair racing.’ I was at the point where I realized

PHOTOS BY KEVIN CLARK / THE HERALD

Mike Liberato works with long-time friend and client Jessica Johnston his Team Fitness gym in Lake Stevens. He often brings his infant daughter, Isabella, to workouts.

“My thinking was, ‘OK, if I’m going to be paralyzed, then I’m going to the Olympics in wheelchair racing.’”

— Mike Liberato

Liberato drew upon his life experiences in designing his Team Fitness gym. He aims to get people to come more often than other gyms.

I couldn’t change the cards I was dealt. I was going to try to have the highest quality of life possible.”

After two years of hard work, Liberato was able to walk without braces and a cane. His lower legs never fully recovered.

Nearly two decades later he can feel his feet and calves but can’t move them normally. His muscles below the knees have atrophied.

Yet, he can walk, run and even teach kick boxing. He remains trim and fit.

Liberato used that experience to choose a career in fitness.

He opened Team Fitness at 1109 Frontier Circle E, No. A, in Lake Stevens in 2002.

Liberato wants his clients to feel this is a second home, the place they’d spend the most time after home and work.

He encourages his staff to greet every person by name so they don’t feel like a number.

He married his sweetheart, Cheri, a nutritionist he met at his gym. They have an infant daughter, Isabella, who he often straps to his chest and carries around the gym.

Even after a dozen years in the busi-

ness, there’s still plenty of challenges.

Liberato recently shut down another Team Fitness gym in Snohomish.

While the Lake Stevens location is flourishing, Liberato says his Snohomish location never made money and he suspects it’s just a different demographic.

His greatest challenge in Lake Stevens is finding good-quality staff for the amount he can pay them. He currently employs about 70 people, most of them are part-time staff.

The fitness industry business model generally relies on selling memberships to people who don’t show up. Liberato wants his members to show up and workout.

Liberato says it’s typical for only about 5 percent of a gym’s members to actively work out. He says 15 to 20 percent of his members come regularly.

“I try to make things as easy as possible for members,” he said. “There’s enough things in the world to keep them from working out.”

16 THE HERALD BUSINESS JOURNAL

MAY 2015

Popular Silvana cafe reopens doors

By John Wolcott For The Herald Business Journal

SILVANA — Willow & Jim’s Country Cafe is back.

The popular restaurant that attracts diners from northwestern Washington and lower British Columbia has re-opened in Silvana after being demolished and rebuilt over the past year.

The brick building that had housed the business since 1951, through five owners, has been replaced by a new “old” early 1900s-style gray-andwhite structure more in keeping with older downtown structures.

Its modern enhancements — new flooring, lighting and kitchen equipment — are overshadowed by the popular old-time styling, mismatched tablecloths, table and chairs and the down-home welcoming atmosphere that made the original cafe so popular for

JOHN WOLCOTT/ FOR HBJ

Jim and Willow Payne re-opened their business, Willow & Jim’s Country Cafe in March. The popular cafe has been around in one form or another for more than 50 years.

decades.

Willow Payne, who owns the business with her husband, Jim, said the restaurant at 1420 Pioneer Highway still has its same popular menu, pie choices that range from apple and blackberry to banana cream and many other flavors, friendly service and an eclectic environment.

“It’s still got that Sil-

vana country charm,” she said, “but with a freshened old-style look. Coast Construction Group in Arlington did a terrific job of blending old and new.”

One thing the cafe still has is a steady flow of people all day long. One thing it won’t have is up to 13 inches of water in the restaurant during flood times.

“The building used to

have a basement,” Jim Payne said, “It always filled up during flooding and rose into the restaurant because we’re in the Stillaguamish River flood zone.

“Now we have a solid foundation that keeps us dry well above the highest record flood levels. We had to either rebuild or move on. The new flooring also is easy to clean.

We often get farmers and others tracking in mud.

We want them to feel comfortable with that and now it’s easier for us to clean.”

Jim Payne cooked for years at Arlington’s popular Blue Bird Cafe, before his and his wife the Silvana restaurant nearly 15 years ago.

They’ve built the business into one of the area’s most popular cafes. With plenty of word-of-mouth promotion and a Facebook web site that has more than 800 “likes” from satisfied customers, Willow & Jim’s Country Cafe has a loyal following that continues to grow.

The cafe features special “bikers’ breakfast” and also holds an annual Fourth of July fundraising day for the Silvana Fire Department.

Both cooks and waitresses dedicate a free day of work to raise money for the community’s firefighters, hitting more than $3,000 in one recent year.

This year’s event will mark the cafe’s 15th firefighter’s event.

“They’re a great bunch of people and we all depend on them not only fire protection but for pumping out buildings when they’re flooded and other community services,” Willow Payne said.

The new cafe building fits in well in the community, looking like a business in front and a large style home in the back, which it will soon become.

“The upstairs space is empty now but we’ll be making our home there,” Jim said. “We’ve lived on Camano Island for 25 years and it’s a 40-minute drive to the cafe.”

Silvana is less thriving than when it was a big agricultural center, but it continues to draw people to the cafe, the popular Silvana Meats, an antique store and other attractions in its small business district on Pioneer Highway, only two miles west of I-5 at the Arlington exit.

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MAY 2015

THE HERALD BUSINESS JOURNAL 17

BUSINESS BUILDERS

Mentor can be key to personal growth the contact time. In most cases your waning interest will be welcomed.

Unlike mentors, other advisers may come from other companies, or may be family members, friends, or individuals you have worked with and come to trust.

And trust is a key word, not to be confused with advice that is always spot on.

The iron-clad rule in selecting an adviser is that they treat the conversation as absolutely confidential. And sometimes that is all that’s needed: a conversation.

Talking through a decision or problem often provides the answer. No specific advice is necessary.

An adviser like this is more like a “consigliere,” a Mafia term for the per-

son that the boss trusts for advice and for taking care of business and sometimes personal matters as well — all in absolute confidence.

For most of us, though, finding the right individual for this role is difficult, often disappointing, and often determined by chance more than design.

If you are lucky enough to find both a behavior

model and a consigliere in your life, you don’t have guaranteed success but you are better equipped and prepared for it than most of the competition.

The rest of the job is up to you.

James McCusker is a Bothell economist, educator and consultant. He also writes a column for the monthly Herald Business Journal.

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n most businesses, responsible for all of us successful or strugand he was making sure gling, large or small, his mind was ready to situations arise where absorb and understand the important deciproblems we sions have to be were working made. Someon as well as times these the information decisions will in the technical affect the future journals and of the business, other sources. but sometimes It was all so that they are more he would be a of a personal, better manager.

James career building It was this, as McCusker well as the way nature.

Whatever the he communiBusiness specific nature cated with his of the decision, staff and spoke 101 it often creates of them to the a demand for higher ups — good advice. making sure that they Over the years, life and were credited with any literature have provided outstanding work done, all sorts of names for the for example — that really sources of this advice. impressed me.

Mentor, counselor, I had never encounadviser, consigliere and tered anyone quite like rabbi, are a few of the most that before, and began, commonly used terms but as best I could, to model there are others as well. my work behavior after One name is not his — including trying included, possibly because to prepare and keep my in most cases no words of mind ready for the job and advice are actually spoken: its responsibilities…even, behavior model. gulp, if that entailed an Behavior models are algebra problem or two. invaluable in life and in If you are lucky enough business. to have a workplace behavOne example is Doug, a ior model that fits you and former boss of mine who lets you progress, you will often spent a part of his still have need for good evenings working on alge- advice — and a mentor is bra problems. one source.

When he mentioned A mentor, however, is a this to me, my first thought very different animal from was that it was a very odd a behavior model. Menpastime, but he was such tors are capable of giving a great guy to work with us wise and timely advice that it seemed like a harm- about workplace decisions less eccentricity. and career choices even It took a while, but it though we cannot be, or eventually became clear might not want to be, anythat there was more to it. thing like them.

We worked in a techA mentor is most typinical area and it finally cally part of the same orgadawned on me what the nization as you, although evening algebra problems that is not an ironclad rule. were all about.

Mentors are one type He wanted to make sure of adviser, and if you have that his mind and his basic had any experience with math skills stayed sharp so advisers you know how that he “thought techni- different they can be. cally” in his approach to Some take a genuine problems at work. interest in your progress Eventually I came to and others, well, seem recognize also that it was to see you and your quespart of his preparation for tions as time-wasting the responsibilities of his nuisances. position.

Don’t waste time with We all tried to keep mentors who are uninup with the technology terested in you. Be diplochanges, but he took it matic, but gradually and one step further. He was systematically wind down

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18 THE HERALD BUSINESS JOURNAL

MAY 2015

BUSINESS BUILDERS

How to increase your rate of growth I

recently had an all too common experience with a new client.

The owner was proudly sharing his rate of customer acquisition, which

was 37 percent last year.

So I asked, “What was your retention rate over the same period?” His grin immediately turned into a groan as he replied,

“I’m not sure.”

Together we ran the numbers and determined that his retention rate was 65 percent, indicating a 35 percent churn rate, which

equated to a net increase of only 2 percent. You need to know the average purchase per customer and the cost of acquisition to determine the growth

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rate in dollar value.

Prevention is less costly A company’s growth than intervention. The rate depends most effective on three thing you can do metrics: 1) to reduce cusaverage value tomer defection of a purchase, is to stay tuned to 2) average the early warnnumber of ing signs that a repeat purcustomer may chases (lifedefect,. Be proactime value), tive by reaching Andrew and 3) cost out to prevent the of acquirdefection.

Ballard ing a new Increasing the customer. lifetime value of Growth The calcua customer.

Strategies lation of the There are two lifetime value ways to increase (LTV) of a this value: 1) customer is: increase the amount they Average purchase x spend per purchase, and number of purchases – cost 2) increase the number of of acquisition = net lifetime times they purchase. value.

You can increase the Once you subtract average amount of each your churn rate from purchase by providing your acquisition rate — appropriate up-sell and knowing your lifetime cross-sell offerings. value from the calculation Cross-selling refers to above — you’ll have your offering multiple products company’s rate of growth related to the primary expressed in dollars. product, e.g. a bank checkHere are some strateing account and a CD. gies for improving your Up-selling refers to growth rate by decreasing offering multiple versions cost of acquisition and of the same product, e.g. churn rates. mobile phone plans that Decreasing the cost of offer more data and faster customer acquisition. speeds.

Measure the return You can increase the on investment on each frequency of purchases, promotional channel and/or the length of time separately. Use separate you retain the customer phantom phone numbers, through promotions and landing pages and promo alternative uses of your codes so you can track product, and through and tabulate the results loyalty programs. generated by each chanPromoting alternative nel. Divide the monthly uses for your product or a cost of each channel by discount can increase the the number of customers frequency of purchases, it produces each month. e.g. Chex cereals promotCanceling the channels ing Chex Party Mix with a that don’t produce a posicoupon in each box. tive return on investment Beyond remembering will lower your average special occasions and acquisition cost. offering loyalty programs, Decreasing customer the best retention defection (churn rate). strategy is to consistently The best way to curb deliver a stellar brand churn rates is to underexperience. stand the underlying In summary, calculate causes of the churn. your rate of growth. Then Interviewing recently look for opportunities lost customers is a great to increase your growth way to spot trends so rate by decreasing cost you’ll know where to of acquisition and churn focus improvements. A rates, and increasing the lost customer is not neces- lifetime value of your sarily motivated to particcustomers. Keep your ipate in an interview. The eye on all three growth two best practices are to rate metrics and you’ll be keep the interview short, smiling all the way to the and offer an incentive. bank.

MAY 2015

THE HERALD BUSINESS JOURNAL 19

BUSINESS BUILDERS

How to keep ‘squirrel chasing’ at bay L

ike pop ups on websites are annoying, so are those creative or nagging to do’s that pop up in our minds when we’re in the middle of a project.

What are you supposed to do? Do you stop what you’re doing to complete the other task or keep going and hope you remember what you thought of?

How do you protect your time, prevent anything from falling through the cracks and keep your focus dialed in?

Follow these six guidelines to help you when those pop up thoughts and distractions threaten to take you off track.

Embrace a mantra. This mantra sounds so basic and it is.

The nice thing about strategies that are really basic or easy is that we don’t have to work too hard to turn them into habits. I say, the easier the better.

So, the next time you feel your mind ready to wander, say to yourself, “Right now I am…”

Fill in the blank. “Right now I am writing a report.” “Right now I am sending emails.” “Right now I am making phone calls.”

You get the picture. Giving your brain a reminder about what you’re working on will help you stay focused.

Know when to say when. The more projects, activities and roles that you take on, the more tasks you have to complete.

There’s nothing wrong with being ambitious, but you should be careful to balance how much you put on your plate.

When you say yes to an abundance of opportunities, it can lead to burnout, mistakes, and too many ideas and to do’s buzzing around in your head.

Consider that when you say yes to something, you’re saying no to something else.

Make sure you maintain a health balance of activities to help quiet Monika the monkey mind Kristofferson chatter churning in your head.

Time for busiOffice ness. Make sure Efficiency that you do your best to carve out business hours and only perform business tasks during that time.

It’s very easy to have pop ups sneak into our minds. We all need to write grocery lists, make social phone calls, throw in loads of laundry or take the dog for a walk.

At the very least, use these activities during break times to rest your mind instead of allowing them to pull you away from work.

Prioritize. It’s a lot easier to keep squirrel chasing at bay if you’re wellaware of the urgency of the tasks at hand.

Look at your to-do list and create a way to make the high priority tasks stand out. High priority tasks could include any of the following elements: ■ A deadline.

■ A financial consequence.

■ Someone is waiting for something from you before the project can move forward.

■ An activity that is close to your revenue line. Could this task generate income?

Productivity bites Monika Kristofferson’s new book, “Productivity Bites: Concise, Practical Productivity Tips & Resources to Save Time and Cultivate Life Balance,” is available in paperback and eBook formats from Amazon.

Do you need to make phone calls to schedule clients? Are you creating a product that you can sell? Do you need to send out invoices?

It’s much easier to prevent pop up thoughts from creating distractions when your focus is on high priority or income generating activities.

Jot it as you think it. When we have those thoughts that creep in while we’re working, they’re very powerful. They pull us away from our work like magnets. We have a lot on our minds and if we dismiss that thing we remember we need to do, we fear we may lose it.

That’s reason enough to jot it down to ease your mind.

Your brain can let it go when it you’ve created a dependable way to get chatter tasks out of your head by creating a reminder.

Use whatever system works for you. If you think you will get to the task as soon as you finish what you’re doing, then just put it on a scrap of paper or a sticky note next to your work space.

As soon as you’re done with the task at hand, you can grab your reminder note so you can cross the next item off of your list.

If you feel like the task may be completed at a later date, don’t use a scrap

of paper, use a more reliable system that you’re less likely to lose. Just a few of the many options include legal pad, Word document or online options like Evernote, Simplenote or Todoist.

Use a system that works the way you’re most comfortable working. Don’t feel pressure to use an app if you feel that pen and paper is faster and easier for you.

It’s your system and you’re the one who needs to feel comfortable so you’ll use it consistently.

Do it. We’re all familiar with the slogan that motivated millions to move.

Sometimes the best strategy really is to just get something done and get over it.

Follow these guidelines to decide if you should table it or do it.

■ If you have the time because you’re not up against a deadline on another project.

■ If writing it down and waiting until later is going to cause a great deal of stress.

■ If you can get it done in five minutes or less.

■ If your brain needs a break from the current task and this one won’t take you off track.

None of us should try to stay focused and work non-stop all day long. We crave variety, we need brain breaks, and we need shifts in our focus.

Don’t let pop up chatter derail you.

Instead, embrace the fact that our brains toss things out to us when we least expect it and we’re more than capable of capturing and completing them.

Monika Kristofferson is a professional organizer and productivity consultant who owns Efficient Organization NW in Lake Stevens. Reach her at 425-220-8905 or monika@efficientorganizationnw.com.

Tricks bad guys use on your computer A

regular part of my job is removing viruses, spyware and other junk from clients’ computers.

Naturally, the first question I get is, “How did this happen?”

The simple answer is that the bad guys are both sneaky and smart.

They know the weaknesses of anti-virus software and they know how to play consumers like us.

We’re all looking for ways to save money everyday.

That’s not a bad thing, but you really do get what you pay for — especially when it comes to anti-virus software.

The bad guys are working hard to exploit any weakness they can find in these program.

And more often than not, a free or bargain basement anti-virus program is not going to be up to the threat posed by sophisticated malware.

You’ll need to do your homework and find a solution for yourself that has been tested by a reputable third party like Consumer Reports or PC Magazine.

Sven However, even Mogelgaard the best anti-virus protection isn’t always perfect.

Tech Talk Like I said, bad guys are working hard to stay ahead of protective technology.

They use all sorts of underhanded methods to get us to help them infect your computer.

One of the most common tricks is to get you to click on a link to a web site

that is “poisoned” with malware.

For example, you get an email saying your Amazon gift card with $92 on it is about to expire.

Or how about one that wants you to confirm your Best Buy purchase of $2,382?

Many people will simply click the link just to see what’s going on. And then, they have you. Another successful trick that is often used is where the bad guys send you a junk ad for solar panels or some other product.

It’s not the ad they’re tying to get you to click on, it’s the “unsubscribe” link.

By clicking on that link, it can download the spyware program without you knowing about it.

Even more insidious is what’s called “spear phishing.”

Here’s how it works: a friend or

colleague’s email account has been compromised.

The bad guys use the information in that account to create a targeted email that contains references to conversations that you’ve had in the past and includes a link to a poisoned site.

For example, you get an email from a client. She says she’s looking at a product and includes a link, then asks if your product can compete.

Chances are good even the most wary user would click the link.

Next month I’ll talk about ways you can avoid these traps while still use email confidently and productively.

Sven Mogelgaard is the owner of I Need a CTO, an IT consulting firm based in Mill Creek. If you have comments, questions or suggestions for future columns, send an email to sven@millcreektech.guru or on Facebook at Facebook.com/millcreektech.

20 THE HERALD BUSINESS JOURNAL

MAY 2015

BUSINESS BUILDERS

Hoping to see a more civil discourse ences to come together, not separate.

I’ll keep reading the letters to the editor section, though, devouring news and ideas from every source. I don’t watch much TV, but when I do I’ll keep bouncing between CNN and Fox News.

When out in the community, I’ll continue to

engage with the 1-percenters, people I meet in the aisles at Walmart and everyone in between.

Every day I learn something new through respecting everyone I come in contact with and engaging.

No labels. Just an amazing mosaic of human beings whose circles overlap and we get a

chance, when they do, to enrich each other’s circles a bit even if just with a smile.

Perhaps I’m naive, but I dream of a better community where one day I will read the letters to the editor section and notice a shift.

A passionate but respectful dialogue intended to be construc-

tive. Until then, I’ll keep reading the letters for the sheer entertainment value and to remind myself, I guess, of what an idiot I must be.

Tom Hoban is CEO of The Coast Group of Companies. Contact him at 425-339-3638 or tomhoban@coastmgt.com or visit www.coastmgt.com. Twitter: @Tom_P_Hoban.

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enjoy reading the letters to the editor section of The Daily Herald as much for their entertainment value as to inform myself of what might be on the minds of locals and their reaction to the news.

Occasionally, I gain a new perspective. I’m a lifetime learner and I love taking in different ideas to shape my own. It’s an important part of any local newspaper and I’m grateful The Daily Herald dedicates so much space to it.

The most entertaining exchanges are the emotional letters trashing Fox News from the left, countered by those suspicious of the liberal mainstream media from the right.

Someone at some point will have to remind those folks that CNN and Fox News are only two clicks from each other on the remote.

If you don’t like one or the other, you just push a button. No need to get all huffy about it.

What the letters section also does is remind us that we all have different life experiences.

Those shape what we’re passionate about, what we might be uniquely informed about and what we care about. These experiences have the potential to be used to serve each other in a constructive way.

Somewhere in the past 30 or so years, though, we shifted to a mean-spirited dialogue where if I have an opinion I must be right and you must be, by definition, an idiot.

I’ve attempted to use this column to inform, not persuade. To bring my experiences in business and real estate over nearly three decades to a forum where you can tap in, learn a little, maybe smile, and move on.

No more, no less.

Readers will often stop me in a grocery store or email me with something that they are passionate about and I will learn from them.

Everyone wins. We’re connected and we use each other’s life experi-

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MAY 2015

THE HERALD BUSINESS JOURNAL 21

BUSINESS BRIEFS LYNNWOOD — Crane Aerospace & Electronics has announced plans to build a 12,000-square-foot facility in Lynnwood designed to test and manufacture mass fuel flow transmitters. The expansion will support 60 jobs, of which about 20 will be new. Construction is expected to begin this summer. The new facility will permit testing at fuel temperatures up to 325 degrees Fahrenheit and at the operating pressures of new engines.

MARYSVILLE — Sound Harley-Davidson was recognized by Harley-Davidson Motor Co. for its sales performance, customer satisfaction and service. Sound Harley-Davidson at 16212 Smokey Point Blvd. won the Bronze Bar & Shield Circle of Recognition and was the only dealership to win the award in its district, which includes all of Washington and Alaska. Harley-Davidson Motor Co. gives out awards to about 100 of the 650 dealership across the nation each year.

MILL CREEK — Kids ‘N Us Early Learning Academies president Lori Blades won Small Business Owner of the Year for Washington by the Small Business Administration. She started the company in 1988 and it has grown to employ 140 people at Lori Blades five locations caring for more than 800 children.

Last year, aerospace manufacturer and machine shop Cobalt Enterprises of Granite Falls won the award.

EVERETT — Global Spectrum, management for the XFinity Arena at Everett, has named Ben Rowe to the director of events position. Rowe’s duties include managing the activities and operations for events throughout the facilities including coordinating event budgets, overseeing crowd management, production setup and contracted vendors.

LYNNWOOD — DeVry University plans to transition to online-only in this region, closing locations in Lynnwood and Federal Way. According to DeVry representatives, approximately 50 percent of students already take their classes

exclusively online, and more than 85 percent take a mix of classes on campus and online.

EVERETT — A staff technologist at the Center for Diagnostic Imaging in Everett has been elected to the board of directors of the American Society of Radiologic Technologists. Amanda Garlock-Corbin will serve as the new vice president. She will Amanda begin her one-year term Garlock-Corbin immediately following the conclusion of the organization’s 2015 meeting this June.

LYNNWOOD — Karolyn Jensen has joined the Snohomish County Tourism Bureau in the newly created position of group sales and events coordinator. She will be responsible for promoting the county as an event, meeting and convention destination. She will also assist with the planning and execution of the sales missions and trade shows.

EVERETT — Terrie Battuello, Port of Everett chief of business development, was recently recertified by the International Economic Development Council.

Battuello is one of only 1,022 people nationwide to hold the certified economic developer designation, which she first received in 2012.

MUKILTEO — Impact Washington, a nonprofit in Mukilteo, named Loren Lyon as the new president and center director of the organization. He replaced retired president John Vicklund.

Lyon is a former Ernst and Young Entrepreneur of the Year in Loren Lyon manufacturing and his companies have been among the fastest growing in Washington state.

EDMONDS — Beresford Booth law firm in Edmonds has added three partners. Tim Steen is a civil litigator and counselor. Bill Kessler has argued cases

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to the Washington Court of Appeals and has been admitted pro hac vice to several federal and state courts around the United States. Family law litigator, Dimitra Scott devotes much of her time to litigation.

EVERETT — The Washington State

Department of Archaeology and Historic Preservation recognized Everett’s Housing Hope for its 30-year track record of owning and maintaining the National Register listed Commerce Building in downtown Everett.

EVERETT — Moss Adams announced the elevation of five partners to partner-in-charge, including Rob Grannum, the new partner-in-charge of the Everett office. Grannum will champion client service and busiRobert ness development in the Grannum Everett marketplace.

This change allows Jeff Green, the former partner-in-charge, to focus his efforts on further developing the firm’s financial institutions practice.

EVERETT — Tami Henderson and Mike Harness were elected to join the board of directors of Mill Town Credit Union at the 75th annual meeting.

Henderson is a 29-year employee of the Everett Clinic and is currently care coordination business manager. Harness previously worked as an analyst for Washington Mutual Bank’s fraud department and is currently working as a paralegal at the law office of Susan Harness.

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22 THE HERALD BUSINESS JOURNAL

MAY 2015

PUBLIC RECORDS Bankruptcy filings The following Snohomish County businesses or individuals filed business-related bankruptcies with the U.S. Bankruptcy Court for Western District of Washington between March 1 to March 31.

15-11339-KAO: Chapter 7, Jeffrey M. Kohloff; attorney for debtor: Brad L Puffpaff; special request: Pro se; filed: March 6; assets: no; type: voluntary; nature of business: other; type of debtor: individual 15-11623-KAO: Chapter 7, Acuity Analytics Inc.; attorney for debtor: Thomas D. Neeleman; filed: March 18; assets: no; type: voluntary; nature of business: other; type of debtor: corporation 15-11700-KAO: Chapter 7, Peter Matthew Murphy and Christine Sharon Murphy; attorney for joint debtors: Jeffrey L. Smoot; filed: March 20; assets: no; type: voluntary; nature of business: other; type of debtor: individual 15-11863-KAO: Chapter 7, Stephen T. Voiss and Maria P. Voiss; attorney for joint debtors: Kenneth J. Schneider; Realtor: Pro se; attorney for special request: Jennifer L. Aspaas; filed: March 26; assets: no; type: voluntary; nature of business: other; type of debtor: Individual

Snohomish County tax liens Federal tax lien 201503030432: March 3; Enviro-Tech Diving Inc, PO Box 490 Stanwood 201503030433: March 3; Psaradelis, Cynthia L (+),6803 57th St. NE, Marysville 201503030434: March 3; Lopez De-Arriaga C (+),20114 Filbert Road, Apt. B, Bothell 201503030435: March 3; Nathan Charles, 11515 Heberlein Road, Woodway 201503030437: March 3; Thurston ,Rank & Mccain (+), 10802 40th Ave. SE, Everett 201503030438: March 3; Maxwell Tracy (+), 22121 95th Place W, Edmonds 201503030439: March 3; Green Robert R, 9701 9th St. NE, Lake Stevens 201503100385: March 10; Lock Tech Safe & Lock Co., 26307 127th St. SE, Monroe 201503100386: March 10; Turner, Joseph S, 12311 Maplewood Ave.., Edmonds 201503100387: March 10; Reilly Michael P, 22908 53rd Ave. W, Mountlake Terrace 201503100388: March 10; Brandi Jamison A, General Delivery, Monroe 201503100389: March 10; Thomas-Ta, Cindy K (+), 1304 114th Ave. SE, Lake Stevens 201503100390: March 10; Ward-Cockrell Iris (+), PO Box 178, Mukilteo 201503100391: March 10; Robinson, Wendy M (+), 5123 81st Place SW, Unit 4, Mukilteo 201503100392: March 10; AMB We Do Abatement (+), PO Box 3123, Arlington 201503100393: March 10; Sams Gun Shop, 11714 Airport Road, Everett 201503100394: March 10; Sams Gun Shop, 11714 Airport Road, Everett 201503100395: March 10; Sams Gun Shop, 11714 Airport Road, Everett 201503110133: March 11; Shelco Inc., PO Box 1047, Marysville 201503110134: March 11; LaClaire, Sherri R, 20415 68th Ave. W, Apt C292, Lynnwood 201503180147: March 18; Krofchek, Shannon M (+), 22310 45th Place W, Mountlake Terrace 201503180148: March 18; Arnold, Mary L (+), 8527 228th St. SW, Edmonds 201503180149: March 18; Fletcher, Stephen C, 9792 Edmonds Way, No. 328, Edmonds 201503180150: March 18; Benchmark Recovery Inc., 3627 152nd St. NE, Marysville 201503180151: March 18; Twyford, Terrence S, 907 185th St. SW, Lynnwood

201503180152: March 18; Samj-2 Investment Inc., 17525 Highway 99, Suite 1, Lynnwood 201503180153: March 18; Hansen, Douglas W, 3421 156th St. SW, Apt 3, Lynnwood 201503180154: March 18; Ness, Jennifer M, 12428 67th Ave. SE, Snohomish 201503190318: March 19; Gamble, Gregory B, 5628 167th Place SW, Lynnwood 201503190319: March 19; Vehrs, Lara L (+), 11128 Algonquin Road, Woodway 201503190320: March 19; Eagle Day Camp Non Profit Corp., 2123 Hoyt Ave., Everett 201503190321: March 19; Johnson, Linda, 1701 121st St SE, Apt C-102, Everett 201503190322: March 19; German, Deborah (+), 13318 Meadow Drive, Snohomish 201503190323: March 19; Meuse, Albert J, 1926 Magnolia Road, Lynnwood 201503240313: March 24; Rodriguez Luva, Marie, 6 Jonathan Road, Bothell 201503240314: March 24; Davis, Lori Ann, 14925 Ash Way, Lynnwood 201503240315: March 24; Gray, Elizabeth R (+), 10303 40th Ave. SE, Everett 201503240316: March 24; Maland, Larry A, 13511 51st Ave. W, Edmonds 201503240317: March 24; Yim, Myung (+), 18218 Turnberry Place, Arlington 201503240318: March 24; JK Bradley Inc., 18802 67th Ave. NE, Arlington 201503240319: March 24; Floe, Warren, 12118 54th Drive NE, Marysville 201503240320: March 24; Macomber Julie H, 6110 64th St. NE, Apt A202, Marysville 201503240321: March 24; Landi Sandra G (+), 6815 Silvana Terrace Road, Stanwood 201503240322: March 24; Bumpass, Judith D (+), RR I Box 4010, Boswell 201503240323: March 24; Wood, Susan D Johnston, 12066 Wilmington Way, Mukilteo 201503250126: March 25; Novak, Michael T, 14719 Main St., F102, Mill Creek 201503310256: March 31; Schaar, Charles (+), 26910 92nd Ave. NW, Suite C-5 227, Stanwood 201503310257: March 31; Chaban, Sergey (+), PO Box 15132, Mill Creek 201503310258: March 31; Seen On Screen TV Inc., 4017 Colby Ave., Everett 201503310259: March 31; Chaban, Sergey (+), PO Box 15132, Mill Creek 201503310260: March 31; Chaban, Sergey (+), PO Box 15132, Mill Creek 201503310261: March 31; Maxwell, Tracy (+), 22121 95th Place W, Edmonds

Lien — Employment Security 201503200246: March 20; Vi, Taniela L (+), State Of Washington (Dept Of)

Partial Release of Federal Tax Lien 201503030440: March 3; McKanna, Kathleen G., PO Box 998, Monroe 201503030441: March 3; McKanna, Kathleen G., PO Box 998, Monroe 201503100396: March 10; Nannery, Nichole R, 23004 Gemmer Road, Snohomish 201503180155: March 18; Miramontaz, Dawn (+), PO Box 1188, Everett 201503240337: March 24; Eagle Day Camp, 2123 Hoyt Ave., Everett 201503240338: March 24; Eagle Day Camp, 2123 Hoyt Ave., Everett 201503300542: March 30; St.George, May R (+), 15029 23rd Place W, Lynnwood

Release of Federal Tax Lien 201503020499: March 2; Wesley, Richard L, PO Box 1145, Stanwood 201503030436: March 3; McClosky, Thomas, 32615 Cascade View Drive, Suite A-2, Sultan 201503030442: March 3; York Building Services (+), 16521 13th Ave. W, Suite 101 Lynnwood

201503030443: March 3; Snow, Alan D, 3812 167th Place SW, Lynnwood 201503030444: March 3; El Puerto Inc., 423 Main St., Edmonds 201503030445: March 3; Merrick, Gail G (+), 7500 Silvana Terrace Road, Stanwood 201503030446: March 3; Wilkerson, Tina M (+), 6116 133rd Place SW, Edmonds 201503030447: March 3; McSwain, Deborah J., 2510 Rucker Ave., Apt 3, Everett 201503030448: March 3; Talavera, Jose, 23211 64th Ave. W, Mountlake Terrace 201503030449: March 3; JMT Painting Co. (+), 23211 64th Ave. W, Mountlake Terrace 201503030450: March 3; Automatic Entries Inc., 6720 210th St. SW, Suite A, Lynnwood 201503030451: March 3; Devos, Eddie, 9330 131st Ave. NE, Lake Stevens 201503030452: March 3; McBrearty, Francis P, 1702 Washington Ave., Mukilteo 201503030453: March 3; Smith, Neil A, 1421 73rd St. SE, Everett 201503030454: March 3; Blue Seal NC, 1313 Bonneville Ave., Suite 201, Snohomish 201503030455: March 3; Allen, Angela R., 2004 Columbia Ave., Unit A, Everett 201503030456: March 3; Automatic Entries Inc., 6720 210th St SW, Suite A, Lynnwood 201503030457: March 3; Miller, Michael B., 6400 Malty Road, Woodinville 201503030458: March 3; Brueske, Cathleen M (+), 23516 81st Ave. SE, Woodinville 201503100397: March 10; Wren, Terry L, 8224 196th St. SW, Apt. 204, Edmonds 201503100398: March 10; Strickland, R. Thomas, 929 Cary Road, Edmonds 201503100399: March 10; Merrick, Gail G. (+), 7500 Silvana Terrace Road, Stanwood 201503100400: March 10; Watkins, Tommy, 18524 61st Place W, Lynnwood 201503100401: March 10; Whiddon, Claudia (+), PO Box 14055, Mill Creek 201503100402: March 10; Ristow, Catherine, 2307 NE 4th St., Apt F207, Renton 201503100403: March 10; York Building Services (+), 16521 13th Ave. W, Suite 101 Lynnwood 201503100404: March 10; McLean, Catherine J., 21030 Echo Lake Road, Snohomish 201503100405: March 10; McLean, Catherine J., 21030 Echo Lake Road, Snohomish 201503100406: March 10; McLean, Catherine J, 21030 Echo Lake Road, Snohomish 201503100407: March 10; Duncan, David A, 22419 77th Ave. W, Edmonds 201503100408: March 10; Equipment Sales Company Inc., 8828 206th St. SE, Snohomish 201503100409: March 10; DJ Mechanical Inc., 5716 119th Ave. NE, Lake Stevens 201503100410: March 10; Lopez, Maricela Soto, 1807 142nd St. SW, Lynnwood 201503180156: March 18; Lusa, Susan (+), 9511 172nd St. SE, Snohomish 201503180157: March 18; Johnson, Joan E (+), 1 Priest Point Drive NE, Marysville 201503180158: March 18; Mueller, John, 209 Caspers St., Edmonds 201503180159: March 18; Mueller, John, 209 Caspers St., Edmonds 201503180160: March 18; Herman, Dawn M, 18930 Bothell Everett Highway, Apt C-303, Bothell 201503180161: March 18; Turpin, Michael J, 6512 208th St. SW, Apt. F-05, Lynnwood 201503180162: March 18; Hibler, Lucas D., 19928 Bothell Everett Highway, Apt. 235, Bothell 201503180163: March 18; Whitney, Karriann (+), 3230 Co Road U4, Liberty Center, Ohio 201503180164: March 18; St.George, Kyle S, 505 Edmonds St., Apt. 4, Edmonds 201503180165: March 18; Skogen, Marian L. (+), 4820 67th Drive NE, Marysville 201503180166: March 18; Head, Steve, 30630 N Brooks Creek Road 201503180167: March 18; Mueller, John W, 731 Colby Ave., Everett 201503180168: March 18; Ingram, James G, 30126 Old Highway 99 N, Stanwood

201503180169: March 18; Bravo Enterpirses Inc., 9226 84th St. NE, Arlington 201503180170: March 18; Bravo Enterprises Inc., 9226 84th St. NE, Arlington 201503180171: March 18; Bravo Enterprises Inc., 9226 84th St. NE, Arlington 201503180172: March 18; Eliason, David B, 1632 1st St., Marysville 201503180173: March 18; St.George, Kyle S, 2730 Soper Hill Road, Lake Stevens 201503180174: March 18; St.George, Kyle S, 2730 Soper Hill Road, Lake Stevens 201503180175: March 18; Bravo Enterprises Inc., 9226 84th St. NE, Arlington 201503180176: March 18; Bravo Enterprises Inc., 9226 84th St. NE, Arlington 201503180177: March 18; Johnson, Joan E (+), 1 Priest Point Drive NE, Marysville 201503180178: March 18; Bravo Enterprises Inc, 9226 84th St. NE, Arlington 201503180179: March 18; Bravo Enterprises Inc, 9226 84th St. NE, Arlington 201503180180: March 18; Bravo Enterprises Inc, 9226 84th St. NE, Arlington 201503180181: March 18; Bravo Enterprises Inc, 9226 84th St. NE, Arlington 201503180182: March 18; Bravo Enterprises Inc, 9226 84th St. NE, Arlington 201503180183: March 18; Goehrs, Marianne C (+), 5429 Lowell Larimer Road, Everett 201503190324: March 19; Carlson, Lacey A, 6703 224th St. SW, Mountlake Terrace 201503190325: March 19; San Juan Salsa Co. (+), 19227 62nd Ave. NE, Arlington 201503240324: March 24; Kuhr, Arthur F, 3402 115th Place SE, Everett 201503240325: March 24; Siclari, Dominick, 16626 6th Ave. W, Apt E 105, Lynnwood 201503240326: March 24; White, Thomas F, 2412 Rucker Ave., Everett 201503240327: March 24; Comenote, Willa (+), 7221 Larry Price Loop Road, Marysville 201503240328: March 24; Cairus, Charlene (+), 30814 Old Highway 99 N, Stanwood 201503240329: March 24; Crenshaw, Delores M, 11409 29th Drive SE, Everett 201503240330: March 24; Cho, Hye Jeong, 1213 143rd St. SW, Lynnwood 201503240331: March 24; Goff, Marion A (+), 1802 Bailey Ave., Everett 201503240332: March 24; Artistic Concrete Design Inc, 22504 138th Ave. SE, Snohomish 201503240333: March 24; Thayer, Donna J. (+), 5729 60th Drive NE, Marysville 201503240334: March 24; Oh, Young S, 16824 44th Ave. W, Suite 200 201503240335: March 24; Austin, Amye (+), 11421 26th Drive SE B, Everett 201503250127: March 25; Weed, Jeff T, 2620 Callow Road, Lake Stevens 201503250128: March 25; Chase, John, 12820 Waltham Drive, Everett 201503110471: March 11; Wear, Lester Jr., 26229 B Fern Bluff Road, Monroe 201503240370: March 24; Ford, Brandi Lin, PO Box 893, Darrington

Satisfaction of Employment Security Lien 201503020280: March 2; Global Advisory Group, State Of Washington (Dept Of) 201503040416: March 4; Gifford Industries Inc., State Of Washington (Dept Of) 201503250523: March 25; K&C Superior, State Of Washington (Dept Of) 201503260099: March 26; ATA Contracting (+), State Of Washington (Dept Of)

Withdrawal of Federal Tax Lien 201503180184: March 18; Russell Lowell Catering Inc., PO Box 12635, Mill Creek 201503180185: March 18; Russell Lowell Catering Inc., PO Box 12635, Mill Creek 201503180186: March 18; Russell Lowell Catering Inc., PO Box 12635, Mill Creek 201503240336: March 24; Wilkerson William R Jr. (+), 6116 133rd Place, SW Edmonds

MAY 2015

CALENDAR CALENDAR

Port of EVERETT

May 5, 12

Opening Day of Boating

Port Commission Meeting

May 5, 12

May 2

Port Commission Meeting

Creating Economic Opportunities

Opening Day of Boating

June 6

Marina & Jetty Island Marina & Jetty Island Cleanup Day

port welcomes new crane and tons of cargo Port of Everett uses its new 150-ton mobile harbor crane to lift a 105-ton piece of cargo last month. Prior to the purchase of the crane, the Port of Everett would not have been able to handle this business. The Port’s previous lift capacity was 100-tons.

Cleanup Day

June June 66

American AmericanCancer CancerSociety Society Relay Relayfor forLife Life

This additional lift capacity means more jobs and more tonnage through the Port of Everett. For the first quarter of 2015, the Port of Everett Seaport has already moved 186,000 TONS of cargo.

Briefly Port of EVERETT

May 2015

REPORT

May 2

June 6

THE HERALD BUSINESS JOURNAL 23

EXECUTIVE

An independent firm, Martin Associates, is completing an economic benefits study of the Port of Everett. The findings will be presented to the Commission in May.

On April 9, the Port of Everett celebrated its new cargo handling equipment and the new business tied to the additional lift capacity. Earlier this year, the Port put into operation a new, 150-ton mobile harbor crane, and three new, 45-ton Hyster Reachstackers.

SEAPORT

The Port has seen 49 port calls this year, compared to 36 at this same time last year.

MARINA

The Marina office will move next to the front of Waterfront Center next to Seas the Day in June.

REAL ESTATE

Bluewater Lounge and the new Waterfront Place Central Project Office will open in the next few weeks.

Port of Everett, City of Mukilteo Celebrate New Era for Mukilteo’s Waterfront On April 15, the Port of Everett and the City of Mukilteo celebrated a historic milestone in the history of the Mukilteo Waterfront.

After more than 75 years, legal access to the Mukilteo Tank Farm, located east of the Mukilteo Ferry Terminal, has been restored to the public. The access is made possible by the Port acquiring the tank farm from the U.S. Air Force, and investing more than $2 million into a new access road (First Street) from the Mt. Baker Avenue grade crossing to the beach.

“I’m excited to once again welcome Mukilteo residents and visitors to Edgewater Beach- those who remember enjoying the

quiet sandy beach in their childhood, as well as those who will discover it for the first time now,” Mukilteo Mayor Jennifer Gregerson said. “I am thankful to the Port for their investment in Mukilteo, reconnecting our community to our waterfront.”

The new roadway features two 11-foot lanes and a 10-foot wide shared-use pathway that will promote public access to Edgewater Beach and Mount Baker Terminal, a pier that transports aircraft parts for Boeing.

The project also includes roadway/beach landscaping improvements and utility work, including the installation of a new sewer main and waterline.

Battuello Recertified with National Economic Development Designation Terrie Battuello, Port of Everett Chief of Business Development, was recently recertified by the International Economic Development Council (IEDC). Battuello is one of only 1,022 people nationwide to hold the Certified Economic Developer designation.

The recertification must be done every three years and was effective April 1, 2015. Battuello first achieved the designation while working at the City Commissioners Troy McClelland/District 1 Tom Stiger/District 2 Glen Bachman/District 3 1278798

of Bothell. The designation of Certified Economic Developer (CEcD) is a highly recognized international recognition that denotes a mastery of principal skills in economic development, professional attainment, and a commitment to professional growth.

Battuello has 15 years of economic development experience and has worked primarily in commercial redevelopment, public-private partnerships, and tech-led

CEO/Executive Director Les Reardanz

economic development.

Battuello’s career includes working on the Bremerton waterfront redevelopment and Bothell redevelopment.

She now leads the Port of Everett’s 64acre marina district redevelopment called Waterfront Place.

Information you would like to see in next month’s update?

Please e-mail lisam@portofeverett.com

Stay Connected!

Visit www.portofeverett.com ‘Like’ us on Facebook; ‘Follow’ us on Twitter and Instagram

24 THE HERALD BUSINESS JOURNAL

MAY 2015

SNOHOMISH COUNTY ECONOMIC DATA Pending sales, residential real estate

Closed sales, residential real estate

Unemployment rate, percent

Continued unemployment claims

Aerospace employment

Construction employment

Professional services employment

Local sales tax distributions, Snohomish County and incorporated cities

09/10

895

615

9.4

11,930

36,000

16,500

20,800

$4,306,676

10/10

968

579

9.8

11,627

35,800

16,500

21,000

$4,184,474

11/10

854

572

9.8

12,498

36,300

15,800

20,900

$4,486,570

12/10

787

684

10.1

13,142

36,700

15,400

21,100

$4,038,376

01/11

938

533

9.8

14,391

37,000

14,300

20,200

$4,211,277

02/11

1,046

494

10.4

13,175

37,600

14,300

20,500

$5,374,920

03/11

1,375

785

10.2

13,200

38,000

14,300

20,700

$3,392,214

04/11

1,233

734

9.5

12,341

38,800

14,500

21,200

$3,415,252

05/11

1,315

820

9.2

11,974

39,300

14,700

21,200

$4,103,347

06/11

1,279

866

10.1

10,737

40,200

15,200

21,500

$4,202,089

07/11

1,207

851

10.1

10,388

41,100

15,700

21,800

$4,169,784

08/11

1,325

916

9.1

9,443

41,400

15,900

22,100

$4,591,484

09/11

1,161

837

9

8,938

42,100

15,800

22,100

$4,117,816

10/11

1,226

828

8.8

9,342

42,300

15,000

21,900

$4,165,352

11/11

1,041

854

8.7

9,989

43,100

15,000

21,700

$4,317,909

12/11

1,013

846

8

10,433

43,300

14,800

21,600

$4,007,300

01/12

1,150

593

8.7

12,829

43,500

14,100

21,800

$4,030,147

02/12

1,391

698

8.9

11,430

43,800

14,300

22,400

$5,348,753

03/12

1,665

828

8.4

10,937

44,100

14,400

22,400

$3,503,955

04/12

1,570

886

7.3

10,674

44,400

14,700

23,100

$3,761,069

05/12

1,579

1,000

7.8

9,578

44,700

15,100

23,300

$4,247,900

06/12

1,448

1,025

8.4

8,951

45,200

15,400

23,300

$4,064,415

07/12

1,400

1,029

8.4

9,114

45,800

16,100

23,300

$4,264,446

08/12

1,324

1,027

7.5

7,834

46,300

16,500

23,400

$4,485,421

09/12

1,206

880

7.1

7,865

46,900

16,300

23,600

$4,522,340

10/12

1,325

937

7

7,870

46,800

16,300

23,300

$4,577,850

11/12

1,114

806

6.8

8,445

47,500

16,100

23,000

$4,768,450

12/12

872

892

6.6

9,351

47,100

15,900

23,100

$4,378,797

01/13

1,154

713

7.1

9,962

46,800

15,600

22,600

$4,466,777

02/13

1,236

673

6.3

9,182

46,600

15,300

22,500

$5,680,845

03/13

1,576

932

5.7

9,060

46,400

15,400

22,500

$4,093,977

04/13

1,500

1,020

4.9

8,891

46,100

15,500

22,900

$3,970,313

05/13

1,487

1,131

4.7

8,093

45,500

15,800

22,700

$4,725,432

06/13

1,488

1,159

5.7

7,888

45,700

16,200

22,900

$4,316,634

07/13

1,470

1,141

5.6

7,787

45,900

18,000

24,000

$4,584,288

08/13

1,402

1,143

6.2

7,062

44,900

18,400

24,000

$4,921,104

09/13

1,150

1,032

N/A

7,180

45,100

18,300

24,000

$3,573,194

10/13

1,219

1,041

6.0

7,149

44,500

18,200

23,900

$4,998,366

11/13

1,010

833

5.7

7,499

44,300

17,900

24,200

$5,132,975

12/13

835

871

5.3

8,829

44,700

17,800

24,000

$3,348,852

01/14

1,195

615

6.0

9,651

44,000

14,500

23,300

$3,382,321

02/14

1,180

688

6.4

8,850

43,700

14,800

23,100

$4,087,089

03/14

1,481

949

6.0

8,897

43,700

14,800

23,400

$3,013,059

04/14

1,454

943

4.9

8,069

43,400

14,800

23,100

$2,923,521

05/14

1,718

1,074

5.0

7,502

43,600

15,100

23,100

$3,370,904

06/14

1,545

1,220

5.1

7,177

44,400

15,400

23,300

$3,290,880

07/14

1,457

1,172

5.3

6,587

44,000

18,400

23,500

$3,474,651

08/14

1,393

1,163

5.4

6,244

43,000

18,800

23,800

$3,695,926

09/14

1,328

1,057

5.1

N/A

42,900

18,800

23,800

$3,838,762

10/14

1,327

1,113

4.8

N/A

41,400

18,300

24,200

$3,663,750

11/14

1,027

885

4.8

6,093

41,800

18,000

24,100

$3,852,205.00

12/14

956

920

4.5

N/A

42,000

17,700

24,100

$3,582,032.00

1/15

1,237

686

N/A

N/A

N/A

N/A

N/A

$3,280,200.90

2/15

1,406

740

5.3

6,663

43,000

17,200

23,700

$4,146,999.82

3/15

1,938

1,075

4.5

6,762

42,800

17,500

24,000

$2,981,599.45

Consumer price index, King and Snohomish counties 227.25

226.89

229.48

231.31

233.25

233.81

235.92

234.81

235.74

237.93

239.54

240.21

241.36

237.99

239.90

240.82

242.82

242.77

242.78

241.05

242.77

246.61

247.64

247.18

247.854

245.05

245.496

MAY 2015

THE HERALD BUSINESS JOURNAL 25

ECONOMIC DATA Boeing stock price

PUD retail electricity use, kilowatt hours

Snohomish County PUD connections

New vehicle registrations

Average gas price (regular, unleaded

09/10

$66.54

450,068,037

238

3,754

$2.94

10/10

$70.64

501,194,925

259

3,709

$3.01

11/10

$63.77

492,939,394

248

3,062

$3.08

12/10

$65.72

703,849,280

292

3,329

$3.15

01/11

$65.26

659,071,072

231

3,491

$3.23

02/11

$72.01

635,877,009

197

3,115

$3.34

03/11

$73.93

712,625,392

225

4,327

$3.70

04/11

$79.78

637,552,469

217

4,065

$3.92

05/11

$78.03

562,380,445

257

3,972

$3.99

06/11

$73.93

543,602,022

213

4,196

$3.86

07/11

$70.47

446,373,984

241

3,935

$3.78

08/11

$66.86

521,884,745

227

4,181

$3.75

09/11

$60.51

455,591,472

192

3,896

$3.86

10/11

$65.79

493,315,047

214

3,883

$3.80

11/11

$68.69

518,192,703

188

3,334

$3.67

12/11

$73.35

695,279,915

239

3,504

$3.44

01/12

$74.18

676,580,919

246

3,256

$3.44

02/12

$74.95

688,378,176

294

3,496

$3.57

03/12

$74.37

671,475,890

223

4,419

$4.00

04/12

$76.80

619,896,882

223

4,305

$4.08

05/12

$69.61

495,062,119

290

4,748

$4.16

06/12

$74.30

498,393,947

222

4,585

$4.00

07/12

$73.91

446,516,298

207

4,402

$3.57

08/12

$71.40

468,361,106

282

4,664

$3.81

09/12

$69.60

408,581,275

255

4,155

$4.01

10/12

$70.44

503,030,443

442

4,303

$3.96

11/12

$74.28

473,023,558

225

3,682

$3.47

12/12

$75.36

614,283,104

234

3,636

$3.34

01/13

$73.87

700,861,857

223

4,656

$3.37

02/13

$76.90

674,618,017

316

3,753

$3.62

03/13

$85.85

608,606,315

330

4,713

$3.80

04/13

$91.41

617,541,384

321

4,943

$3.64

05/13

$99.05

492,112,324

276

5,256

$3.83

06/13

$102.32

465,163,451

213

5,275

$3.79

07/13

$105.10

453,404,099

322

5,622

$3.82

08/13

$103.92

470,067,543

232

5,742

$3.78

09/13

$117.50

410,719,601

338

5,141

$3.65

10/13

$138.36

518,766,206

461

5,179

$3.44

11/13

$133.83

461,012,493

447

4,083

$3.24

12/13

$136.92

671,835,200

244

4,752

$3.29

01/14

$125.26

696,306,571

421

5,726

$3.36

02/14

$128.92

682,348,469

386

4,467

$3.31

03/14

$125.49

610,841,349

352

5,428

$3.75

04/14

$129.02

605,381,115

368

6,389

$3.74

05/14

$135.25

468,754,469

466

6,542

$3.87

06/14

$127.23

492,917,254

412

6,626

$3.93

07/14

$120.48

N/A

444

6,611

$3.95

08/14

$126.80

463,314,006

363

5,614

$3.83

09/14

$127.38

451,089,566

264

N/A

$3.74

10/14

$124.91

496,335,315

403

N/A

$3.40

11/14

$134.36

422,769,229

426

N/A

$3.04

12/14

$132.25

663,368,433

426

N/A

$2.88

1/15

$145.37

634,592,067

209

N/A

N/A

2/15

$150.85

611,633,434

287

N/A

N/A

3/15

$150.08

567,831,393

284

N/A

N/A

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26 THE HERALD BUSINESS JOURNAL

MAY 2015

BUSINESS LICENSES PLEASE NOTE: Business license information is obtained monthly from the Washington Secretary of State’s Office through the paid commercial services of InfoUSA. See the full list of this month’s business licenses at www.theheraldbusinessjournal.com.

Arlington 100 Cotton: 239 W Jensen St., Arlington, WA 98223-8223; Cotton Goods-Manufacturers A Wake N Peace Vessels: 13630 208th St. NE, Arlington, WA 98223-9539; Nonclassified Establishments All-Star Carpet & Rug Cleaning: 3325 Smokey Point Drive, Arlington, WA 982237803; 360-569-4124; Carpet and Rug Cleaners Azalia Massage: 3204 Smokey Point Drive, Arlington, WA 98223-8476; 360-651-7600; Massage Therapists CM Tackle: 16060 Lower Harbor Road, Arlington, WA 98223; 541-469-6951; Fishing Tackle-Dealers Cascade Metal Design: 36323 324th St. NE, Arlington, WA 98223-9291; 360-436-9186; Metals-Base (Wholesale) Ellie’s At The Airport: 18218 59th Ave. NE, Arlington, WA 98223-8701; 360-435-4777; Nonclassified Establishments Encompass Auto Service Inc.: 7702 McPherson Road, Arlington, WA 98223-8949; Automobile Repairing and Service Extreme Carpet & Rug Cleaning: 3704 172nd St. NE, Arlington, WA 98223-6336; 360569-4120; Carpet and Rug Cleaners Graypiper Creations: 24308 27th Ave. NE, Arlington, WA 98223-7657; Nonclassified Establishments HCI Steel Buildings: 17825 59th Ave. NE, Arlington, WA 98223-6452; 360-435-3825; Buildings-Metal Lily Valley Floral Designs: 13316 228th St. NE, Arlington, WA 98223-6972; Florists-Retail Mt. Loop Motorsports: 18106 123rd Place NE, Arlington, WA 98223-9485; Nonclassified Establishments Senn Holdings: 17904 Oxford Drive, Arlington, WA 98223-4625; Holding Companies (Non-Bank) Silk Road America: 17316 Smokey Point Blvd., Arlington, WA 98223-7802; 360-3868772; Nonclassified Establishments VC Quality Service: 3833 168th St. NE, No. 7, Arlington, WA 98223-8428; 360-657-1008; Services Not Elsewhere Classified Wennberg Construction: 17216 Ironwood St., Arlington, WA 98223-5982; Construction Companies

Darrington Glacier Peak Restaurant-Lounge: 1215 Highway 530 NE, Darrington, WA 98241-9744; 360-436-9345; Restaurants

Edmonds A Different Mix Bartending: 7411 215th St. SW, Edmonds, WA 98026-7690; Bartending Service Ace-Lockouts: 21920 Highway 99, Edmonds, WA 98026; 425-412-8831; Locks and Locksmiths Auto-Lockout: 9425 244th St. SW, Edmonds, WA 98020-7523; 206-629-6471; Automobile Lock-Out Service Centum Travel: 22727 Highway 99, Edmonds, WA 98026-8381; 425-771-3330; Travel Agencies and Bureaus Choose Mountains: PO Box 1744, Edmonds, WA 98020-1744; Nonclassified Establishments Construction Essentials: 5022 164th St. SW, Edmonds, WA 98026-4834; Construction Companies Corporate Move Consulting: 16007 54th Place W, Edmonds, WA 98026-4740; Consultants-Business Dahlstrom Built: 9792 Edmonds Way, No. 196, Edmonds, WA 98020-5940; Nonclassified Establishments Erehwon Farms: 6306 141st St. SW, Edmonds, WA 98026-3635; Farms Faith Adult Family Home: 22209 90th Ave.

W, Edmonds, WA 98026-8106; Homes-Adult Ibsen Consulting: 535 3rd Ave. N, Edmonds, WA 98020-3112; Consultants-Business Ipass: 21701 76th Ave. W, Edmonds, WA 98026-7536; 425-678-0463; Nonclassified Establishments JC Glode: 23730 80th Court W, Edmonds, WA 98026-9231; Nonclassified Establishments Janna Rome Acupuncture: 16008 66th Place W, Edmonds, WA 98026-4500; Acupuncture Kay’s Optical: 23020 Edmonds Way, Edmonds, WA 98020-5070; 206-542-8400; Optical Goods-Retail Mostly Soaps: 21714 92nd Ave. W, Edmonds, WA 98020-3971; Miscellaneous Retail Stores One Man’s Treasure: 8503 Bowdoin Way, No. 102, Edmonds, WA 98026-7337; Nonclassified Establishments Pardee Digital Forensics: 7325 180th St. SW, Edmonds, WA 98026-5541; Forensic Consultants Reuben-Lockouts: 18401 76th Ave. W, Edmonds, WA 98026-5826; 425-412-8788; Locks and Locksmiths Seven Hills: 4819 154th Place SW, Edmonds, WA 98026-4422; Nonclassified Establishments Sparkling Carpet Cleaning: 21616 76th Ave. W, Edmonds, WA 98026-7512; 425-2785673; Carpet and Rug Cleaners Violet Kiss: 8033 Sierra Drive, Edmonds, WA 98026-6250; Nonclassified Establishments

Everett All In One Parts & Service: 607 SE Everett Mall Way, No. M, Everett, WA 98208-3265; Services Not Elsewhere Classified Alsalihi Interpretation Service: 3232 Norton Ave., No. B, Everett, WA 98201-4218; Translators and Interpreters Bayside Bikes: 2707 Colby Ave., Everett, WA 98201-3528; 425-789-1886; Nonclassified Establishments Berta’s Salon: 10005 18th Place W, Everett, WA 98204-3630; Beauty Salons Bill Simone Salon LTD: 3418 Broadway, Everett, WA 98201-5024; 425-322-3161; Beauty Salons Caretaker Moving Network: 1912 23rd St., Everett, WA 98201-3006; Movers Cincinnati Inc.: 2210 Hewitt Ave., Everett, WA 98201-3767; 425-263-9216; Nonclassified Establishments College Pro Painters-South: 12402 Admiralty Way, No. E303, Everett, WA 98204-8575; Painters DC Power Technologies: 727 134th St. SW, Everett, WA 98204-6305; Nonclassified Establishments DC T Property Management: 1310 Industry St., Everett, WA 98203-7124; 425-407-0617; Real Estate Management Dawson Place: 1509 California St., Everett, WA 98201-3540; 425-388-7497; Nonclassified Establishments El Taquin: 520 128th St. SW, Everett, WA 98204-9362; 425-353-2866; Restaurants Espresso Hillbilly: 4034 Hoyt Ave., Everett, WA 98201-4921; 425-374-7861; Coffee Shops Family’s Choice Home Care Agency: 115 105th St. SE, Everett, WA 98208-3925; Home Health Service Fruity Island: 4 E. Intercity Ave., No. B, Everett, WA 98208-2702; Nonclassified Establishments Group 4 International: 2815 Baker Ave., Everett, WA 98201-3710; Nonclassified Establishments Haggen Foods: 7601 Evergreen Way, Everett, WA 98203-6424; 425-355-7622; Grocers-Retail Haggen Pharmacy: 760 Evergreen Way, Everett, WA 98203; 425-355-5487; Pharmacies Inspiring & Innovative Marketing: PO Box 13255, Everett, WA 98206-3255; Marketing Programs and Services Katrina’s Cleaning: 13005 8th Ave. W, No. B302, Everett, WA 98204-6345; Janitor Service MKOS Automotive: 6618 Beverly Blvd., Everett, WA 98203-5202; Automobile Repair-

ing and Service Mod Staging & Design: 1629 63rd St. SE, Everett, WA 98203-4612; Lighting Engineers Monarch Gardening NW: 1707 Merrill Creek Parkway, No. 937, Everett, WA 982037112; Lawn and Grounds Maintenance New Leaf Recreation & Writing: 4805 Belvedere Ave., Everett, WA 98203-1501; Writers Niteowl Tattoo: 7318 Evergreen Way, Everett, WA 98203-5684; 425-322-5630; Tattooing Pilchuck Press: 6619 Cady Road, No. 2, Everett, WA 98203-4567; Nonclassified Establishments Precision Bright: 1717 W Casino Road, No. B209, Everett, WA 98204-6915; Nonclassified Establishments Pro Carpet Care Expert: 1330 Rockefeller Ave., Everett, WA 98201-1684; 425-953-9521; Carpet and Rug Cleaners Pro Clean Preservation: 4706 Forest Drive, Everett, WA 98203-2045; Janitor Service RVM All Metal: 221 SE Everett Mall Way, No. M, Everett, WA 98208-3239; Metals-Base (Wholesale) San Gabriel: 34 112th St. SE, No. B, Everett, WA 98208-5001; Nonclassified Establishments Seattle Pain Center: 1001 N Broadway, Everett, WA 98201-1586; 425-322-3874; Health Services Sound Psychotherapy & Counseling: 11401 3rd Ave. SE, No. F1, Everett, WA 98208-5508; Psychotherapists Sound Surgeons: 125 130th St. SE, Everett, WA 98208-6401; Physicians and Surgeons Starr Insurance: 221 SE Everett Mall Way, Everett, WA 98208-3239; Insurance Taj Mahal: 607 SE Everett Mall Way, Everett, WA 98208-3248; 425-405-3836; Nonclassified Establishments Tiempo De Taxes: 9629 Evergreen Way, Everett, WA 98204-7198; 425-353-3318; Tax Return Preparation and Filing

Granite Falls Grizzly Construction: 307 Portage Ave., Granite Falls, WA 98252-8750; Construction Companies Muddy Waters Espresso Inc.: PO Box 218, Granite Falls, WA 98252-0218; Espresso and Espresso Bars

Lake Stevens Affordable Custom Painting: 12011 29th Place NE, Lake Stevens, WA 98258-9177; Painters Best Dog Ever: 7709 30th St. SE, Lake Stevens, WA 98258-4505; Pet Services College Pro Painters-North: 12206 11th Place NE, Lake Stevens, WA 98258-9294; Painters Crystal Shops: 10806 22nd Place SE, Lake Stevens, WA 98258-5112; Nonclassified Establishments Daria Rochelle Farrier Service: 107 N Nyden Farms Road, Lake Stevens, WA 982589705; Blacksmiths Electric North Jiu Jitsu: 2217 83rd Drive NE, Lake Stevens, WA 98258-6481; Martial Arts Instruction Hunting Ground: 408 N Davies Road, Lake Stevens, WA 98258-9450; Hunting Trips Kevetta Designs: 12528 Machias Cutoff, Lake Stevens, WA 98258-9797; Nonclassified Establishments Moment Of Truth: 12506 16th St. NE, No. A8, Lake Stevens, WA 98258-7725; Nonclassified Establishments Phillip’s Car Care: 7318 14th Place SE, Lake Stevens, WA 98258-7346; Automobile Repairing and Service S&K Enterprise: 16410 84th St. NE, No. D426, Lake Stevens, WA 98258-9060; Nonclassified Establishments Station Organic Dry Cleaners: 25 95th Drive NE, Lake Stevens, WA 98258-7976; 425903-4337; Cleaners

Lynnwood Abby’s Adult Family Home: 419 143rd Place SW, Lynnwood, WA 98087-6728; Homes-Adult

Alderwood Data: 3617 173rd Place SW, Lynnwood, WA 98037-7536; Business Services Ameritech: 3717 196th St. SW, Lynnwood, WA 98036-5774; 425-673-6177; Nonclassified Establishments Blue Star Auto Enterprises: 3730 132nd St. SW, Lynnwood, WA 98087-5107; Nonclassified Establishments Brett Associates: 4210 198th St. SW, Lynnwood, WA 98036-6755; 425-361-1550; Nonclassified Establishments CHIMC: 19400 36th Ave. W, Lynnwood, WA 98036-5706; 425-361-2138; Nonclassified Establishments Chopsticks: 17424 Highway 99, Lynnwood, WA 98037-9241; 425-361-2090; Restaurants Coway North Branch: 18904 Highway 99, Lynnwood, WA 98036-5219; 425-361-1381; Nonclassified Establishments Da Nang Deli: 3425 166th St. SW, Lynnwood, WA 98037-3261; Delicatessens Dan Rich Appraisal: 19410 Highway 99, No. A-201, Lynnwood, WA 98036-5102; Appraisers Deadwood Media: 16825 48th Ave. W, No. 358, Lynnwood, WA 98037-6405; 425-7453393; Nonclassified Establishments Dream Yourself Awake: 19330 Locust Way, Lynnwood, WA 98036-4802; Nonclassified Establishments FM Sales: 4610 200th St. SW, Lynnwood, WA 98036-6606; 425-582-7351; General Merchandise-Retail Futai Trading Co.: 4217 164th St. SW, No. B105, Lynnwood, WA 98087-9014; Nonclassified Establishments Hawaii Spa: 19311 24th Ave. W, No. B, Lynnwood, WA 98036-4848; Health Spas Hillbilly Espresso: 15315 Highway 99, Lynnwood, WA 98087-2335; 425-678-0830; Coffee Shops Ion Realty Group: 4114 198th St. SW, Lynnwood, WA 98036-6742; Real Estate Jack’s Remodeling: 19920 56th Ave. W, No. A11, Lynnwood, WA 98036-6137; Remodeling and Repairing Building Contractors Jodock Properties: 5809 202nd St. SW, No. B, Lynnwood, WA 98036-6212; Real Estate Kickingpig Barbecue Pit: 17711 Highway 99, No. C, Lynnwood, WA 98037-3673; 206538-9677; Barbecue Restaurant Knoty Pine: 15824 Larch Way,, Lynnwood, WA 98087-2638; Nonclassified Establishments MJ Max Construction: 6927 190th St. SW, Lynnwood, WA 98036-4126; Construction Companies Mi Hogar & More: 19503 74th Ave. W, Lynnwood, WA 98036-5022; Nonclassified Establishments Mod Super Fast Pizza: 19718 Highway 99, No. 4, Lynnwood, WA 98036-6046; 503-5178137; Pizza North Sound Escrow: 3400 188th St. SW, Lynnwood, WA 98037-4747; 425-582-8361; Escrow Service Pie-Zanos: 19925 68th Ave. W, Lynnwood, WA 98036-4556; 425-582-2582; Restaurants Pro Steam Carpet & Rug Cleaning: 3500 188th St. SW, Lynnwood, WA 98037-4716; 425-278-5171; Carpet and Rug Cleaners Provident Care Adult Family Home: 18626 71st Ave. W, Lynnwood, WA 98037-4101; Homes-Adult Rich’s Economy Framing: 17818 22nd Place W, Lynnwood, WA 98037-7913; Nonclassified Establishments Santana Salon: 16817 Larch Way, No. D204, Lynnwood, WA 98037-3365; Beauty Salons Shine Carpet Care Expert: 19109 36th Ave. W, Lynnwood, WA 98036-5767; 425-278-5638; Carpet and Rug Cleaners Smile: 4208 198th St. SW, Lynnwood, WA 98036-6735; Nonclassified Establishments Sound Seattle Construction: 17719 12th Ave. W, Lynnwood, WA 98037-8226; Construction Companies Staheli Trench List Consultant: 5405 196th St. SW, Lynnwood, WA 98036-6186; 425-6736422; Consultants-Business Swift Glass: 18021 Alderwood Mall Parkway, Lynnwood, WA 98037-3909; 425-7440200; Glass-Auto Plate and Window Thai Mana Restaurant: 15004 Highway 99, Lynnwood, WA 98087-4720; 425-582-7945; Restaurants

MAY 2015

THE HERALD BUSINESS JOURNAL 27

BUSINESS LICENSES Total Nutrition Lynnwood: 19718 Highway 99, Lynnwood, WA 98036-6046; 425-6735519; Health and Diet Foods-Retail William’s Investment: 5821 200th St. SW, Lynnwood, WA 98036-6289; 425-361-1582; Investments Wollborg/Michelson Personnel: 19109 36th Ave. W, No. 3, Lynnwood, WA 980365767; 425-678-2523; Personnel Consultants Zesbaugh Inc.: PO Box 1066, Lynnwood, WA 98046-1066; Nonclassified Establishments

Marysville Addy’s Salon: 5017 85th Place NE, Marysville, WA 98270-3048; Beauty Salons Chez Whene: 6814 63rd Place NE, Marysville, WA 98270-8926; Nonclassified Establishments Chief Green: 6927 60th Drive NE, Marysville, WA 98270-5409; Nonclassified Establishments Combs Home Improvement Service: 11428 51st Ave. NE, No. H, Marysville, WA 98271-8825; Home Improvements Howell & Sons: 6402 36th St. NE, Marysville, WA 98270-7571; Nonclassified Establishments Kreckow’s Bookkeeping Service: 5614 89th Place NE, Marysville, WA 98270-2614; Accounting and Bookkeeping General Service Living Real Fitness: 10923 47th Ave. NE, No. B, Marysville, WA 98271-8349; Nonclassified Establishments Medible Madness: 7904 64th Drive NE, Marysville, WA 98270-6207; Nonclassified Establishments Pinewood Family Dental: 3701 88th St. NE, No. D, Marysville, WA 98270-7243; Dentists Premium Carpet Cleaning: 1105 9th St., Marysville, WA 98270-4209; 360-386-7659; Carpet and Rug Cleaners Re/Max-America Associate Brokers: 922 State Ave., Marysville, WA 98270-4239; 360-

651-1160; Real Estate Reliable Carpet Care Expert: 514 State Ave., Marysville, WA 98270-4541; 360-3867883; Carpet and Rug Cleaners

Mill Creek 2 Phast Tactical: 15833 Mill Creek Blvd., No. 12303, Mill Creek, WA 98082-0090; Tactical Training Grey Marx Productions: 2605 133rd Place SE, Mill Creek, WA 98012-5656; Nonclassified Establishments Junior Athletes Sports: 15604 27th Drive SE, Mill Creek, WA 98012-4843; Athletic Organizations SN Edwards Consulting: 16212 Bothell Everett Highway, No. F, Mill Creek, WA 980121602; Consultants-Business Samantha Katelin Hair Design: 1212 164th St. SE, No. P203, Mill Creek, WA 98012-1727; Beauty Salons

Monroe Ben’s Mobile Maintenance: 17470 136th Place SE, Monroe, WA 98272-9734; Maintenance Contractors Chili’s Grill & Bar: 14922 Sykes Drive SE, Monroe, WA 98272-2612; Restaurants HH Gutter Service Inc.: PO Box 751, Monroe, WA 98272-0751; Gutters and Downspouts Kaydeen & Co.: 26315 Florence Acres Road, Monroe, WA 98272-7695; Nonclassified Establishments Maria’s Grooming: 20315 168th St. SE, Monroe, WA 98272-9301; Pet Washing and Grooming Martin & Martin: 18320 Tahoma St. SE, Monroe, WA 98272-8304; Nonclassified Establishments Mini Storage Monroe: 17101 Beaton Road SE, Monroe, WA 98272-1034; 360-794-8882; Storage-Household and Commercial

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Rustic Ranch Outfitters: 12826 200th Ave. SE, Monroe, WA 98272-8790; Outfitters Studio Down Low: 16065 Tatty Ave. SE, Monroe, WA 98272-1978; Nonclassified Establishments Twisted Booze: 15315 173rd Ave. SE, Monroe, WA 98272-2704; Nonclassified Establishments

Mukilteo J Wall Contracting: 7086 44th Place W, Mukilteo, WA 98275-2548; Contractors Jonathan Cisneros Agency: 10100 Mukilteo Speedway, Mukilteo, WA 98275-4752; 425356-2599; Nonclassified Establishments Putin Huylo: 6832 St. Andrews Drive, Mukilteo, WA 98275-4845; Nonclassified Establishments Red Hottoes Skin & Nail Bar: 12221 Village Center Place, No. 221, Mukilteo, WA 982756079; Beauty Salons Ryther Child Center: 315 Lincoln Ave., Mukilteo, WA 98275-1572; 425-512-8393; Child Care Service Tanderra Therapy: 951 4th St., Mukilteo, WA 98275-1629; Therapy

Snohomish Cedar & Stone: 5531 Riverview Road, Snohomish, WA 98290-5007; Cedar Products (Wholesale) Chill Ice Pops: 3122 115th Ave. SE, Snohomish, WA 98290-4011; Ice Cream Parlors Denise Linares Artistry: 12005 60th Ave. SE, Snohomish, WA 98296-5220; Artists-Commercial Europhoria Autoworks Inc.: 611 Ave. B, Snohomish, WA 98290-2423; Automobile Repairing and Service Farmers Electric Of California: 17316 Interurban Blvd., Snohomish, WA 98296-5313; 360-668-9540; Electric Contractors

Green Grooming: PO Box 2068, Snohomish, WA 98291-2068; Pet Washing and Grooming NW Legends: 18202 5th St. NE, Snohomish, WA 98290-9686; Nonclassified Establishments North Star Notary: 4809 211th Ave. SE, Snohomish, WA 98290-7403; Notaries-Public Perfect Clean Carpet Expert: 1101 Ave. D, Snohomish, WA 98290-2083; 360-282-0243; Carpet and Rug Cleaners Precision Image Capturing: 9301 W Meadow Lake Drive, Snohomish, WA 982907200; Nonclassified Establishments Seattle Shine Auto Detail: 626 Lincoln Ave., Snohomish, WA 98290-2405; Automobile Detail and Clean-Up Service Tran Contracting: 8730 206th St. SE, No. 11, Snohomish, WA 98296-7964; Contractors What’s Brewing: 14830 Broadway Ave., Snohomish, WA 98296-7006; 360-668-2717; Brewers (Manufacturers)

Stanwood Alliance Custom Sheet Metal: 3131 324th St. NW, Stanwood, WA 98292-5411; Sheet Metal Work Contractors College Pro Painters: 19711 Soundview Drive NW, Stanwood, WA 98292-6103; Painters Cutting Edge Shear & Blade: 27315 Country Place NW, Stanwood, WA 98292-5912; Beauty Salons Northwest Family Recovery: 6932 285th St. NW, Stanwood, WA 98292-8403; Nonclassified Establishments Singing DJ: PO Box 414, Stanwood, WA 98292-0414; Music and Live Entertainment Taddles Pub: 4915 Lakewood Road, Stanwood, WA 98292-7919; 360-652-7594; Nonclassified Establishments Vertical Arts: 4305 Peninsula Road, Stanwood, WA 98292-7936; Arts Organizations

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