Bellingham Business Journal, July 07, 2014

Vol. 22 No. 7

JULY 2014 A cooperative of farmers are looking at producing a North Cascades Meat brand [Page 5]

The Buzz

Family brings personal touch to chain yogurt A couple open two Menchie’s Frozen Yogurt shops in Bellingham, and learn that running a franchise can be like running a family business.

PAGE 4

Oil Trains Burlington North Santa Fe railway releases details about the number of trains carrying Bakken crude oil that travel through western Washington.

PAGE 15

Marijuana ads With marijuana stores soon opening, the state runs radio ads urging parents to talk to their children about pot.

PAGE 10

Oso slide

Dan Bates / The (Everett) Herald

Frontier West Region President Melinda White reflects on the deal with Verizon that established her company in western Washington.

Frontier’s purchase, four years later Top exec sees customer service, investment key for company

BY JIM DAVIS For The Bellingham Business Journal Last winter, Frontier Communications’ west region president, Melinda White, sent out a holiday greeting to the hundreds of thousands of customers in her service area.

She included an email address asking for people to feel free to

contact her.

“Some might say, ‘Are you nuts?’

Do you really want to put yourself out there to all of the customers?” White said. “Within Frontier, because of our values and culture and our focus on the customer, it was just a natural.

“Everybody understood that’s exactly what we want to do.”

Hundreds and hundreds of peo-

ple responded, White said.

“I received compliments, concerns, questions, ‘can’t-believeyou-made-yourself-availablelike-this,’ all kinds of comments,” White said. “We responded to every single one.”

Four years ago on July 1, Frontier took over 4.8 million landlines from Verizon in 14 states including Washington to become

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The company provides telephone, Internet and video services to more than 210,000 customers in Washington, operating from Whatcom County south to Snohomish County. While Bellingham isn’t included in the com-

A Ferndale company wins a $6.4 million contract for the long-term clean up at the Oso slide.

PAGE 3

Haggen Bellingham’s Haggen closing two stores in Snohomish County after it couldn’t reach a lease agreement with the property owner.

PAGE 10

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2 July 2014

The Bellingham Business Journal

Contents

Feel confident with your home financing decision As a responsible lending leader, we work closely with you to help you understand your home financing options so you can make informed decisions.

Whether you’re buying your first home, second home or refinancing your current home, we have the products and services to help you reach your homebuying goals.

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Larry W. Evans

Brittney Baumgart watches as Robert Penney makes a balloon sword for her son Clinton, 7, at Menchie’s Frozen Yogurt in Bellingham.

Branch Manager 360-738-2376

[4] Family brings personal touch

NMLSR ID 856141

A couple open two Menchie’s Frozen Yogurt shops in Bellingham, and learn that running a franchise can be like running a family business.

Connect with us On Twitter @BBJToday

Anndi D. Pena

Home Mortgage Consultant 360-738-2363

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Ross Schram von Haupt

Home Mortgage Consultant 425-301-5710

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Ryan D. Martin Home Mortgage Consultant 360-293-1160

[15] Oil Trains

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A placard with the number 1267 signals that a tank car on a waiting train along in Everett in June contains crude oil.

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[10] Haggen closing two stores The Haggen Food & Pharmacy in Arlington and the TOP Food & Drug store in Edmonds will be shut down, the Bellingham-based Haggen has announced.

Barry Weafer

Home Mortgage Consultant 360-676-4709

Brandon C. Mankle

Reah Marie Dewell

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[3] Ferndale company to clean up after Oso mudslide After months of searching and sifting, Snohomish County is getting down to the long-term clean-up of the landscape left by the Oso mudslide.

Home Mortgage Consultant 360-384-4975

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July 2014 3

The Bellingham Business Journal MUDSLIDE

Ferndale company wins bid to clean up after Oso mudslide County expects 200,000 cubic yards of debris needs to be removed

BY NOAH HAGLUND THE (EVERETT) HERALD

After months of searching and sifting, Snohomish County is getting down to the long-term clean-up of the landscape left by the Oso mudslide.

The County Council on June 11 approved a $6.4 million contract with low bidder IMCO General Construction. The Ferndale company recently completed work for the state Department of Transportation clearing debris from Highway 530.

The county job will involve an estimated 200,000 cubic yards of debris that search and rescue crews moved around.

The material sits in giant mounds on either side of the mile-wide slide zone.

“We’re actually going to be going through debris that the search and rescue teams moved onto private

FRONTIER, FROM 1 pany’s footprint, most of the surrounding county is. The company has 64 employees in the county; it does not disclose how many customers it has on the county level.

White is in charge of more than 2,000 employees in Washington, Oregon, California, Idaho and Montana.

In June, at an interview in the executive boardroom of Frontier’s Everett headquarters, White, who is based in Oregon, said her company’s principles include being committed to customer service and investing in the business.

The holiday greeting – and the invitation for people to contact her – was an example of the company’s commitment to customer service. She hoped it sent a message not only to customers but also employees.

“It showed the employees that leadership understands the value of the customer and it also showed the customer that if there’s something you want to say to us just reach right out and say it,” White said.

As for investments in the business, White said Frontier has spent $214 million in the past three

property,” said Gary Haakenson, a county executive’s office director overseeing slide recovery. “We’ll be respectful in that process as we go through clearing that debris.”

Contractors will screen the material for human remains and personal effects. That’s in addition to earlier screening during the emergency phase.

The March 22 slide killed 43 people. One person, Kris Regelbrugge, is still missing. The county called off active search operations in late April.

The latest contract brings the current tally of slide costs to about $19 million, Haakenson said. That includes the emergency response that began immediately after disaster struck.

The county later this month expects to sign off on two additional contracts related to processing the slide debris that will add

millions more to the cost, Haakenson said. The county hopes federal and state government reimbursements will cover up to 85 percent of the total expense.

The upcoming work will involve sorting, screening and grading, county solid waste director Matt Zybas said. It’s set to begin by June 25 and end by late September.

“We need to stabilize the site as best we can and recontour it to be more of a natural setting,” Zybas said.

Proper drainage is another concern.

Crews hope to leave most of the dirt on site, Zybas said.

Dirt and rock is believed to account for about 80 percent of the material.

Crews plan to grind up trees and other vegetation and leave it in place as wood chips, Zybas said. The county will send household waste to landfills and dispose of any hazardous

chemicals.

The contract also calls for clearing portions of the Whitehorse Trail, a former rail corridor roughly parallel to Highway 530. The trail now serves mainly for recreation. Motor vehicles are prohibited from using it.

The county work involves only a small fraction of the material that the slide unleashed. The U.S. Geological Survey has estimated the total at 10 million cubic yards.

The slide buried roughly one mile of roadway under an estimated 90,000 cubic yards of material. IMCO Construction received a $4.9 million contract to clear that material to allow for the partial reopening.

The firm finished the work sooner and at lower cost than expected. The final tab was around $3.5 million, WSDOT spokesman Travis Phelps said.

One lane of the high-

years in Washington alone to upgrade its network, provide new products and technology and broaden its reach.

She said the Verizon properties had just a 68 percent broadband reach.

Today, the company has a national broadband reach of 85 percent, White said.

In Washington, that number is closer to 95 percent.

She said the company also is making investments in technology aimed at helping businesses.

One of those investments is an increase in access to Ethernet, a type of highspeed network. Conventional broadband service receives data at a higher capacity than it can send.

Ethernet receives and sends data at the same speed both ways, which is appealing to businesses.

She said that many businesses don’t know that Frontier is a major provider of equipment, from phone systems to cabling.

She said the company believes strongly in the landline business, because “it’s really the foundation for that credibility, reliability and service level for the network that you then build on.”

“When we go into a commercial office, the first

thing our rep does is eye the phone system,” White said.

“How many small, medium customers have a phone system that it’s amazing it works?”

And the company is developing other technology to help businesses, including Frontier AnyWare, a cloud-based data and voice system. Frontier is also working with Seattle company ZipWhip to enable businesses to accept text messages on landlines.

One of the major issues affecting telecommunications companies at the moment is the concept of net neutrality.

The Federal Communications Commission is considering allowing Internet service providers to charge extra to companies like Google and Netflix for greater capacity.

The concern is that larger companies will have faster speeds but smaller companies will end up with slower speeds.

Frontier doesn’t have plans to create a tiered system that would prioritize any business. But the company is in favor of being able to have more control over what it can do with its network.

“I just mentioned earlier how much money we’ve

invested in the network and that’s just for the state of Washington,” White said.

“As the investor and builder of our network, I think it’s fair for us to have a say in how that network is utilized.”

Shortly after the Verizon acquisition, Frontier’s stock climbed to $9.73 a share.

Then it fell steadily to as low of $3.74 a share in May 2012. It has since grown steadily to $5.74 a share last month.

White has been working with Frontier for 9½ years and was at the company’s corporate headquarters in Connecticut before the Verizon acquisition.

She said the purchase has been good for the company.

She noted the company’s revenues have been healthy.

The company earned $101.2 million in net income in the year ending in March.

White started as west region president a year ago.

In the first three to four months, she made sure that she traveled to meet with every employee and shake each of their hands.

“I know that is the ticket to success,” White said. “If you want to take care of the customer then you engage with those who touch the customer every day.”

way reopened at the end of May; drivers are led slowly behind a pilot car.

State transportation officials hope to rebuild Highway 530 by late October.

The state awarded a $20.6 million contract to Colorado-based Guy F. Atkinson

Construction for the work.

State and county officials have scheduled community meetings in Darrington, Oso and Arlington next week to discuss plans for rebuilding the highway and related issues.

1080409

4 July 2014

Making a chain a family business

BY Quinn Russell Brown For The Bellingham Business Journal

BELLINGHAM — With a smile on his face and a satchel over his shoulder, Robert Penney stepped inside Menchie’s Frozen Yogurt on Bakerview Road.

He approached a family with two young children and introduced himself.

“I’m the owner,” he said.

“Would you like a balloon animal?”

The kids nodded. Penney swung open his bag and pulled out an air pump.

“A butterfly?” he asked.

“Or a dog? Or a bunny? Or a sword?”

Meanwhile, his wife, Dayna Penney, had followed him inside and made her way to the cash register, where she checked in with employees and eyed the yogurt dispensers.

“He’s the Dorothy and I’m the Wizard,” Dayna Penney said. “He’s the guy out there making the balloon animals and patting everybody up. I’m kind of more behind-the-scenes operations, ordering stuff and making all the pieces fit.”

Founded in 2007, Menchie’s has more than 400 locations from the U.S. to Australia to Japan. As of 2014, Forbes projected the company to earn $188 million in revenue.

For the Penneys, though, frozen yogurt is a family business. The couple own two stores in Bellingham and visits them every day, overseeing operations and chatting with customers.

Their kids, a peppy pair of elementary-aged girls named Lila and Cleo, help themselves to yogurt, play board games and talk to the staff.

“We hire the employees, we run it on a day-to-day basis,” Robert Penney said. “It’s a hand-in-hand relationship: corporate provides the look and the branding, we provide the grease and the love.”

In 2012, a year before opening their first store, the Penney family was living in Mukilteo. A Menchie’s had opened nearby and Dayna Penney took the kids there for dessert one night. They were back a few nights later. This time, Lila and Cleo held on to the colorful plastic spoons that come with a cup of Menchie’s yogurt. Their parents saw them eating cereal with the spoons the next morning.

“That’s the reason we bought the franchise,” Rob-

(Quinn Russell Brown / For The Bellingham Business Journal)

Lila, 11, and Cleo Penney, 7, stand behind the counter at the Menchie’s Frozen Yogurt their parents own in Bellingham.

“That’s part of the fun about being able to make your own mix: you can try new flavors and new toppings, and make a different one every time if you want.”

DAYNA PENNEY OWNER OF FRANCHISE ert Penney said. “If they had thought of the concept all the way down to the spoons, then it was a good concept.”

The couple had been interested in opening a business — possibly an ice cream shop — but they didn’t know where to start. Neither of them had extensive experience in the restaurant industry.

Still, they had never planned to go the franchise route, but there was something different about Menchie’s: the store seemed to match their personalities.

We walked into Menchie’s and felt at home there,” Robert Penney said.

“Dayna and I approach everything with a smile first and see what happens second. It was like we finally found a concept that realized how important guest care is.”

And there was one other thing.

“Obviously our kids were going nuts for it,” he said.

The Penneys evaluated the Seattle area for locations but couldn’t find the right fit. The Bellingham market, on the other hand, had yet to be tapped into.

They found a great spot on 1070 Lakeway Drive — located near a sports center,

an elementary school and a Fred Meyer — they opened their first store in April 2012.

The sweet tooths of Bellingham came out in droves, vaulting the store into the top-10 performing Menchie’s in the country.

Riding that success, the Penneys opened their second store on Bakerview Road in 2013 — also by a Fred Meyer.

“Very handy being next to a Fred Meyer,” Robert Penney said. “You can get all the stuff for your store there, and they get 40,000 visitors a week.”

So how exactly can a franchise feel like a family business? The Penneys describe it like this: Menchie’s corporate provides the structure and marketing, and the individual family provides the guest service and management to build a local reputation.

“We adopted the foundation and then brought what we had as a couple, as a family, to that business,” Robert Penney said.

“We’re being given a lot of tools, and now all we have to do is refine those tools to make them better.”

The Penneys handle hiring, training, establishing store hours, advertising, customer service and things like donation requests and recycling programs.

They also have a say in the product. Dayna Penney swaps out yogurt flavors constantly and posts the current lineup on Facebook every day. There’s room for 14 flavors across seven stands, each stand with two dispensers and the option to twist the two flavors

together. Chemistry matters. Chocolate and vanilla is a safe bet, but what about banana and marshmallow?

Pineapple and pecan?

“I rotate them enough that people are excited to get their favorite flavor on, and also work in new flavors when they come on,”

BUS

A S PL INES

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The Bellingham Business Journal

Dayna Penney said. “That’s part of the fun about being able to make your own mix: you can try new flavors and new toppings, and make a different one every time if you want.”

She also determines whether to buy fruit locally and if that fruit will be hand-dipped in chocolate once it arrives.

Her husband hasn’t always made balloon animals for guests. He brought out the act for the two grand openings but kept it stashed it away the rest of the time. A few months after getting the Bakerview location off the ground, he decided he needed to interact with customers more.

“I hadn’t been into our stores chatting with guests for months,” he said. “I took one look at myself and realized, ‘Hey, you know what? Let me just pick up some balloon animals. I’ll figure out how to make a few more, and I’ll go and make balloon animals for some kids.’”

He estimates he’s made over 3,000 of them so far.

Thirty employees work

at the two locations. Most of them are college-age or older. Amy Wharton, a recent Western Washington University grad who plans on continuing her education, has been working at Menchie’s for four months.

She said she already considers the Penneys the best bosses she’s ever had.

“They’re definitely people you can talk to,” she said. “You’re not afraid of them, but you still have this feeling of respect for them as your boss. So it’s not just being a friend — it’s like a friendly parent.”

For Lila and Cleo, Robert and Dayna Penney’s other kids, the rush of having parents who own a frozen yogurt shop seems to be wearing off.

“They always, always talk about Menchies,” said Lila, 11, about her parents.

“All I hear is, ‘There’s a shortage at Bakerview, we need more green apple tart!’”

Her parents have gotten the memo.

“Our New Year’s Resolution this year was to not open another restaurant,” Robert Penney said.

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July 2014 5

The Bellingham Business Journal FARMERS

Farmers to market local beef Cooperative receives grant for mobile slaughtering unit

BY JIM DAVIS For The Bellingham Business Journal Almost all of the meat consumed in Whatcom County is produced outside of the Puget Sound region and most of it comes from just a handful of companies.

Now a cooperative representing farmers in Whatcom, Skagit, Island and Snohomish counties wants to do something about that.

They’ve pulled together to start producing and marketing a North Cascades Meat brand to be sold in grocery stores, restaurants and farmers markets.

The goal is to have the brand available to stores and restaurants by summer 2015.

“There’s a big local food movement that’s been going on for a decade or so and it’s not losing any steam,” said Jeff Voltz, project manager for the nonprofit Northwest Agriculture Business Center in Mount Vernon.

To help the farmers, the business center has received a $123,633 grant from the United State Department of Agriculture to pay for part of the costs of building a mobile processing unit to travel to the farms and slaughter livestock.

Del Fox Meats in Stanwood has agreed to operate the unit and build a USDA inspected plant to process the meat into something that can be sold. The cooperative includes about 27 farmers from around the four counties who have about 800 herd of cattle, 400 to 500 sheep and about 100 head of hogs.

Right now, farmers usually sell their livestock at auction in Centralia, Everson or Toppenish. Or they sell their meat directly to customers under a state Department of Agriculture program called “custom exempt.”

What the cooperative is aiming to do is set up a way to produce enough meat to be sold on a scale that can compete with the larger companies.

North Cascades Meat Producer Cooperative member Sandra Matheson of Matheson Farms said they need to be able to produce enough beef, chicken and pork to keep a steady stream of product available.

“If we can have produc-

ers working together we can have enough animals and animals at different times of the year that we can go out to the stores and the restaurants and other institutions,” said Matheson, who has as many as

120 head of cattle a time at her farm north of Bellingham.

Individually farmers don’t have the time or level of expertise to organize a multi-farmer owned organization or to figure out

how to coordinate production and relationships with markets and institutions.

As a cooperative, they’re able to lean on the Northwest Agriculture Business Center to assist them.

There are more than a

million people that reside in the counties covered by the cooperative.

National consumption data provided by the USDA showed that residents in the county consumed the equivalent of 140,000 beef

Contributed photo

Sandra Matheson of Matheson Farms near Bellingham is part of a cooperative of farmers who are trying to produce a North Cascades Brand of meat.

cows, 300,000 hogs, and 28,000 lamb in 2012, Voltz said. Less than 2 percent of that meat is currently produced in the four counties.

The farmers in the cooperative figure that a North Cascades Meat brand ties neatly into the local food movement, Voltz said.

“The average item in a grocery store has traveled 1,500 miles,” Voltz said.

“We can’t continue to go on with that model with the cost of oil and energy.”

The cooperative is seeking more farmers to participate. The only farm participating from Snohomish County has resigned from the cooperative.

“We know there’s a good level of interest in Snohomish County,” Voltz said.

To learn more, call Matheson at 360-2205103 or email her at info@ mathesonfarms.com. Or contact Voltz at 360-5934744 orjeff@agbizcenter. org.

A cooperative of farmers is looking at producing a North Cascades Meat brand with local, grassfed livestock to be sold in restaurants, stores and elsewhere. To learn more contact Sandra Matheson at 360-220-5103 or email her at info@mathesonfarms. com. Or contact Jeff Voltz at360-593-4744 or jeff@ agbizcenter.org.

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1081305

6 July 2014

The Bellingham Business Journal

WSU

WSU plants flag in Everett Student applications have jumped with the changeover Washington State University brings its prestige — and an expanded lineup of courses — when it takes control July 1 of the University Center at Everett Community College.

WSU will lead the center, which brings together several universities and colleges that offer bachelor’s and master’s degree programs on the community college campus.

“We’ve been working with Everett Community College and other partner institutions to make this a seamless transition,” said Paul Pitre, dean at WSU North Puget Sound at Everett.

This fall, WSU is starting three new four-year programs in hospitality management, communications and electrical engineering, with the latter already full. The University Center is expected to add thirteen degree programs

between 2014 and 2017, the majority of which will be from WSU. The changeover and added classes is already generating interest.

“Applications are almost three fold to a year ago,” Pitre said.

It’s not the branch campus sought by community leaders for decades. But it’s a giant step in that direction.

“It’s important to keep in perspective that we have been hopeful for 30 years,” said Bob Drewel, interim chancellor of WSU North Puget Sound at Everett and former EVCC President.

“And that’s what WSU presents.”

While WSU has been part of the University Center for years, the university’s name at the top of the masthead resonates not only with students but also in the halls of Olympia.

Earlier this year, the

Legislature set aside $10 million for the design of a new facility for the University Center on the campus. The Legislature has also provided support to increase the number of faculty and students in engineering and computer science.

Another idea they are working on for the next legislative session is the possibility of a school in advanced management in aerospace, Pitre said.

“This would be the first kind of school for this University Center,” Pitre said.

The school would be an amalgamation of various engineering programs and other areas that support advanced manufacturing and aerospace.

“If there is funding available for these degree programs it gives faculty reassurance that programs are viable,” Pitre said. “If

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we have the resources it usually takes about a year to get a program like that off the ground.”

The changes and academic offerings will have an important impact on the business community in and around Snohomish County, Drewel said.

“And just as exciting is what we are planning to do in the future.”

The University Center is already developing relationships with partners for programs that look to needs in the future such as food agriculture that impacts Skagit, Island and Snohomish counties.

One of the questions discussed before adding programs is how they might match up with the economics of the region.

Members of the Economic Alliance Snohomish County view their role as advocacy by helping facilitate and making sure vital

issues such as transportation, education and world class infrastructure remain part of the dialogue, said Chris Knapp, chief legal officer for The Everett Clinic and chairman of Economic Alliance Snohomish County’s board of trustees.

“We are really, really pleased to see higher education institutions working cooperatively to see this happen,” Knapp said.

“The alliance is excited at the opportunity of having WSU embedded in the community in a meaningful way.”

All of the colleges and universities working under the University Center umbrella is positive. But it hasn’t always been that way.

Western Washington University and the University of Washington are part of the consortium and were concerned their share

of enrollment slots may be jeopardized once WSU is fully in command. They tried unsuccessfully to get state lawmakers to make sure their slots are not touched.

Each university in the consortium manages applications, enrollment and degree programs while EVCC manages the facility.

Still, the new programs are a great opportunity for students who for family or financial reasons might not want to go north, south, or east, said Pat McClain, governmental affairs director at the City of Everett.

“Since the middle 90s we were in betweeners,” McClain said.

Students wishing to attend universities for a four-year degree had to leave Snohomish County to do so.

“It’s not just a class, it’s a program,” McClain said. “I think it’s huge.”

Bellingham and Whatcom County business owners are eligible for free subscriptions to the BBJ. Call us at 360-647-8805 to sign up.

July 2014 7

The Bellingham Business Journal

Business Briefing

Teens win driver education scholarships

The nonprofit Blue Skies for Children, which serves homeless, low-income and foster children, has awarded four driver education scholarships to teens in Whatcom County.

The scholarship provides $350 toward a driver education course. Spring Scholarship recipients are John Banuelos, Leonardo Milian, Jessica Jose and Dominic Valich.

Students must be 15 to 17 years of age. They are required to submit an application, write an essay, qualify on a needs basis, obtain references, and meet minimum GPA requirements.

Blue Skies offers scholarships each spring and fall.

The deadline for the next scholarship round is August 15.

To obtain an application, visit www.blueskiesforchildren.org or call 360-7566710.

Forklift drivers, start your engines Professional forklift drivers have an opportunity to participate in upcoming regional forklift competitions.

The winners of the regional events go on to a statewide rodeo in the fall.

Visit www.wagovconf.org for registration forms or call 206-281-3842 or 1-888-4512004 or TDD users 360902-5797.

The entry fee is $40 for competitors.

Spectator admission is free.

Alzheimer Society adds board members Two community leaders joined Alzheimer Society of Washington’s board of directors. They will help guide the Bellingham nonprofit’s efforts to provide hope, support and resources to people of all ages that are affected by dementia related diseases.

Barry M. Meyers, a certified elder law attorney, a member of the local Elder Service Providers organization and has served on other non-profit boards in Whatcom County. Meyers has joined the Alzheimer Society board to share his expertise about legal issues that affect older adults.

Beverly Brownrigg also stepped in to serve on the board. After spending 11 years helping care for her

husband while he lived in assisted living and skilled nursing facilities, she offers a unique perspective into the needs of local families and their care providers.

Meyers and Brownrigg will be working with fellow board members Josh Howell of Meadow Greens, long-time ASW volunteer, Josselyn Winslow, Jay Johnston of Bank of the Pacific, Glenda McLachlan, RN at PeaceHealth Adult Day Health Center, Melissa Nelson of Life Care Center of Skagit County, Whatcom County Sheriff Deputy George Ratayczak, retired business manager Greg Rice and Selena Vogel of Walgreens IV and RT Services.

The Alzheimer Society of Washington, founded in 1983, provides hundreds of hours of education and support each year. More information: http://alzsociety. org/.

Individual health insurance market grows in Washington The individual health insurance market grew 30 percent in one year to more than 327,000 people in Washington state, according to new information reported by health insurers to the Office of the Insurance Commissioner.

The latest enrollment numbers and other insurance market data also indicate that Washington state has succeeded in reducing the number of uninsured by more than 370,000.

Workshop to get veterans into business The U.S. Small Business Administration will host an entrepreneurship training course for veterans in 12 U.S. cities including Seattle on Aug. 20 and 21.

Each two-day “Boots to Business: Reboot” event will be led by representatives from SBA’s resource partners and industry experts from Syracuse University’s Institute for Veterans and Military Families. For more information, visit www. boots2businessreboot.org.

Katie’s Cupcakes in Bellingham to close bakery BELLINGHAM - Katie’s Cupcakes, the Food Network award-winning cupcake bakery located in the Fairhaven area of town, will be closing the retail bakery

portion of their business on July 12.

The children’s books and related products will continue to be sold online and in stores around the Puget Sound.

“We are extremely grateful to the wonderful support Whatcom County has provided us for over five years,” owner Katie Swanson said in a statement. “We are very excited for the future of the Katie’s Cupcakes brand and look forward to having the time to devote more energy to the marketing of the third book in children’s series scheduled for release this fall.”

The bakery opened on St. Patrick’s Day in 2009, serving Guinness chocolate cupcakes topped with an Irish cream frosting.

In October 2012, Katie’s Cupcakes won the season opening episode of the hit Food Network television show Cupcake Wars, using the $10,000 prize to launch a children’s book series based on the premise of the bakery, and the cupcakes inside of it, coming to life each night.

For customers looking for one last cupcake from Katie, the final day for special orders will be July 10th.

Nominations sought for employers who helped those with disabilities The Washington State Governor’s Committee on Disability Issues & Employment is seeking nominations for the Governor’s Employer Awards and the Governor’s Trophy for employers and individuals who make extra efforts to recruit, hire, promote and retain employees with disabilities.

Nominations are due by Aug. 30, 2014. Details and forms are online here http:// tinyurl.com/nxrpeh8.

Free photography tours of former Georgia Pacific property The Port of Bellingham invites local photographers to spend an afternoon at the former Georgia Pacific property on Bellingham’s waterfront during two free guided photography walking tours. Tours will be from 5:30 p.m. to 7 p.m. July 9 and Aug. 6. This property is part of the 237-acre Waterfront District that the Port and City of Bellingham are redeveloping.

Because of ongoing demolition, environmental cleanup and site preparation work, this waterfront property is not open to the general public.

The Port has created this opportunity for local photographers to safely access portions of the site. Space is limited, and advanced registration is required. Each tour can accommodate up to 16 photographers.

More information and a link to sign up are at www. portofbellingham.com/ phototour.

resources to her community.

The winner is announced at the organization’s annual banquet on Oct. 28, which raises scholarship money for women seeking to further their education locally.

Deadline is July 15.

The link to the nomination form can be found at http://www.wwib.org/nomination-application.html To purchase tickets to this year’s banquet at at the Silver Reef Hotel-Casino-Spa, go to http://www.wwib.org/ purchase-tickets.html

Bellingham, Lynden Paws Awhile shuts insurance companies down to merge Paws Awhile, the FairhavOltman Insurance in Bellingham is merging with S&V Insurance in Lynden.

The merger is expected to take effect July 1.

Oltman, founded in 1932, and currently owned by Ann Medina, Ken VanRy, and Darin DeYoung, has 12 employees in its Fountain District office in Bellingham. S&V, co-owned by Leonard Smit and Daniel Vander Kooi, employs eight at its Front Street office in Lynden.

“The merging of the two companies strengthens our position, and reflects our commitment to remain locally owned and operated” Vander Kooi said in a statement.

The merger expands what the insurance companies are able to offer to their customers.

“We’re really excited about the benefit to our customers, allowing for additional choices for both our personal and commercial clients” said DeYoung in the release.

The agency will offer a wide range of insurance coverages, including personal lines, commercial, church, non-profit, farm, crop, as well as a full complement of life and health insurance.

The agency can be reached in Bellingham at 734-3960 or Lynden at 3545988.

Recognize professional woman in Whatcom County Nominations are being sought for this year’s Professional Woman of the Year.

The Whatcom Women In Business gives out the award annually to a professional woman who mentors, donates her time and

en gift shop that supports the Whatcom Humane Society, closed its doors on June 15.

The store, which is staffed by volunteers, recently celebrated 16 years of fundraising for the Humane Society.

Film project to raise understanding of homelessness United Way of Whatcom County is partnering with the Whatcom Homeless Service Center to sponsor a Homeless in Bellingham film project.

The project is designed to raise the level of discourse and understanding about the variety of issues involved in homelessness.

Each episode in the series will highlight one or more particular homeless subpopulations or issues. and they are each designed to be unique in their look and feel.

“United Way of Whatcom County is focusing efforts to increase safe, stable, and affordable housing in order to ensure self-sufficiency for local residents,” said Peter Theisen, President/CEO of United Way of Whatcom County, in a news release.

“When homelessness is reduced the entire community benefits in the form of decreased crime, less emergency room visits, and less tax payer dollars spent on incarceration. We are so excited to be part of this video series which will shed some light on the complex topic of homelessness and will give us all a glimpse in to the lives of individuals who are homeless and the success stories of individuals who have overcome homelessness.”

To view the first videos in the Homeless in Bellingham film series, visit www.whatcomhsc.org.

Whatcom Community College president wins award Kathi Hiyane-Brown, president of Whatcom Community College, received the 2014 Chief Executive Officer Award at the recent Trustees Association of Community and Technical Colleges annual meeting in Yakima.

The award recognizes Hiyane-Brown’s dedication to student achievement and her focus on offering innovative academic and professional-technical programs that prepare students to successfully transfer to fouryear schools and to excel in their careers, according to a news release.

Among her accomplishments, supporters noted her ability to engage with partners to advance goals, her focus on campus diversity and the development of professional development programs for faculty and staff.

“Dr. Hiyane-Brown is a critical thinker and forward-focused leader who excels at convening people, tasking them to think about what Whatcom can and should be, now and in the future, and then listens closely,” says Sue Cole, chair of WCC’s Board of Trustees, said in a news release. “For the past seven years, she has excelled at building essential community partnerships, provided exceptional leadership, and created an inclusive and progressive culture. Working with the campus community, President Hiyane-Brown has transformed a rural community college into a center of excellence in programs such as healthcare, cybersecurity and business.”

Habitat for Humanity opens retail store Habitat for Humanity in Whatcom County’s new Bellingham retail store hosted a grand-opening celebration on June 14.

The new store is located at 1825 Cornwall Ave. The event featured Emmy Award-winning television personality Steve Thomas, former host of the acclaimed home improvement shows “This Old House” and “Renovation Nation.” Thomas will host a do-it-yourself workshop at 3 p.m. in the store’s community room.

Habitat for Humanity recently announced that Tiffani Mills will be the manager of the new store.

8 July 2014

The Bellingham Business Journal

A new passenger-terminal proposal for Everett’s Paine Field

BY DAN CATCHPOLE THE (Everett) Herald As opponents try to foil passenger air service at Paine Field in Everett in court, a private investment firm is trying to make it a reality.

New York-based Propeller Investments has asked Snohomish County, which owns and operates the airport, to start discussions leading to construction of a terminal and parking facility at Paine Field.

The private equity firm doesn’t have a formal proposal, but on Tuesday, its CEO and founder Brett Smith spoke about a possible arrangement in which it would shoulder the risk — leasing land from the airport, financing terminal construction and finding tenant airlines.

“We’re very flexible,” though, Smith said. The company is “willing to work within the confines that work for the county.”

In a short letter dated Monday, he asked county officials to start talks within 30 days.

Passenger air service at Paine Field will encourage economic development and give travelers here a more convenient and cheaper alternative to Seattle-Tacoma International Airport and Bellingham International Airport, he said.

Propeller Investments envisions four or five commercial flights a day to regional destinations, such as Spokane, Portland, San Francisco and Los Angeles or Long Beach, he said.

Paine Field handles about 300 flights a day, ranging from small singleengine airplanes to big Boeing jetliners rolling out of the Everett assembly plant,

which abuts the airport.

That is about one-third of the airport’s flight capacity, said Dave Waggoner, the Paine Field director.

Smith said, “The airport fits our business model of developing regional, niche airports.”

Founded in 2008, Propeller Investments is developing an alternative to Atlanta’s commercial airport, one of the busiest in the world.

Its executives and advisers have extensive experience in running, overseeing and working with airports and airlines, according to its website.

He said the market could support regional travel, but “you’re never going to see flights to New York or Tokyo.”* Opponents don’t want to see any passenger flights at Paine Field and were headed to federal court Wednesday to challenge a Federal Aviation Administration conclusion that noise, traffic and pollution from commercial flights would not hurt nearby communities.

Mukilteo is leading the challenge in the 9th U.S. Circuit Court of Appeals, along with the city of Edmonds and an activist group of residents, Save Our Communities.

If they succeed, the FAA would have to do further analysis, likely delaying attempts to bring passenger flights to Paine Field.

It could take several months for the three-judge panel to issue a decision.

In the meantime, Mukilteo Mayor Jennifer Gregerson said, “Proponents of air service should understand that it is important to let our case take its course.”

Proponents include

Everett Mayor Ray Stephanson, who issued a statement supporting Propeller Investments on Tuesday.

“After years of debate, it’s time to take advantage of this opportunity and move forward with a plan that helps our economy, builds on our aviation foundation and provides easier access to air travel,” he said in the statement.

Snohomish County will contact Propeller Investments to discuss the proposal, said Rebecca Hover, a spokeswoman for the county executive’s office.

Whether or not to partner with the company would likely be a decision for the Snohomish County Council.

Talks about a passenger terminal last year between the county and Allegiant Air reached an impasse.

The county proposed to build a publicly owned terminal for about $3 million and recoup construction costs from parking and concession revenue. The airline wanted to build, operate and own a terminal on lease-free land.

The Las Vegas-based airline remains interested in Paine Field and other sites as well, said Jessica Wheeler, a company spokeswoman.

Allegiant and Alaska Airlines are the only two carriers that have expressed interest in serving Paine Field in recent years. Alaska had said it would be interested only if another airline established service first.

Today, “there are a number of airlines interested” in Paine Field, Smith said.

But he couldn’t publicly name any, he said. “They’d kill me if I put their names out there.”

NEWS AND PRESS RELEASE SUBMISSION GUIDELINES Send news tips and press releases (including hiring and event announcements) to editor@bbjtoday.com. News/editorial submissions to be considered for monthly BBJ print editions must be received prior to the final Monday of each month in order to make it in time for the next edition’s print deadline.

LETTERS TO THE EDITOR GUIDELINES Letters can be emailed to editor@bbjtoday.com, faxed to 360-647-0502, or snail-mailed to 1909 Cornwall Ave., Bellingham, WA 98225. A letter must include the writer’s full name and hometown at the end. It also must include the writer’s phone number for verification purposes (the phone number will not be published). While there is no specific word limit for letters, we suggest keeping them between 300-400 words. We reserve the right to edit letters for length, grammar or inappropriate content.

Outcome of Boeing-SPEEA dispute could have major implications

BY DAN CATCHPOLE THE (Everett) Herald

Two. That many engineers are at the heart of a labor dispute that could have big implications for the Boeing Co.’s plan to move engineering work from metro Puget Sound — and away from union shops. If Boeing loses, job migration could become much more costly.

Late last year, two engineers with Boeing Flight Services in Miami voted to join the Society of Professional Engineering Employees in Aerospace, the union that represents more than 25,000 workers at Boeing and other companies.

They voted in a selfdetermination election, which allows employees to join an existing collective bargaining unit.

That means the employees don’t have to negotiate an entirely new contract. The process is also called an Armour-Globe election, a reference to case law that established the legal doctrine.

An Armour-Globe election can “streamline organizing,” said Ray Goforth, SPEEA’s executive director.

After the Miami vote, though, contract negotiations between Boeing and SPEEA earlier this year reached an impasse.

SPEEA argued that most of the existing contract terms for metro Puget Sound employees should simply be extended to the two engineers in Miami.

Boeing argued that many contract terms should be renegotiated for the

Miami engineers because of geographic differences between Florida and Washington.

In early May, both sides filed unfair labor practice charges with federal regulators, each accusing the other of not negotiating in good faith. The charges are still under investigation by the National Labor Relations Board.

These types of charges are somewhat subjective and hinge “on whether the two sides are really attempting to reach an agreement, or whether one side is stonewalling,” said Charlotte Garden, a labor expert and law professor at Seattle University.

Boeing “made multiple offers during the process,” the company said in a written statement responding to The Herald. “The law clearly requires SPEEA to bargain over these newly added employees’ terms of employment, but SPEEA has made no attempt to reach an agreement with the company.”

If Boeing wins, SPEEA would have to use far more resources to organize and negotiate on behalf of small bargaining units across the country.

“It makes no sense economically to have a separate contract for two guys in Miami,” Goforth said.

But if the union wins, it becomes much easier and less costly to organize workers outside metro Puget Sound.

That means SPEEA has a better chance of re-unionizing the more than 4,000 engineering jobs that Boeing has moved, or plans to move, out of Washington.

The moves began last year when the Chicagobased company announced it was establishing “centers of excellence” to handle various engineering work.

Boeing has said that the plan is a business decision to tap new sources of talent, and not a strategy to weaken SPEEA’s negotiating position or cut labor costs.

Many aerospace analysts scoffed at that rationale following Boeing’s announcement in April that it is moving 1,100 jobs out of state.

The company’s strategy is primarily driven by costcutting calculations that project $100 million in savings each year, according to a Seattle Times report about internal Boeing documents.

The documents indicated that some Boeing managers received training in identifying and discouraging organizing campaigns in non-union shops, The Times reported.

Getting employees to vote for unionizing is a much easier sell when labor organizers can show them an existing contract and say those are the terms you will get, Goforth said.

So a SPEEA win in Miami could decrease the savings Boeing hopes to collect from moving engineering work.

“If their motivation is to run away from the union, it should change the calculations,” Goforth said.

Dan Catchpole: 425339-3454; dcatchpole@ heraldnet.com; Twitter: @ dcatchpole.

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The Bellingham Business Journal

July 2014 9

The Bellingham Business Journal AVIATION

Glasair puts teens behind the wrench

BY LIBBY MARTUCCI For The Bellingham Business Journal

It’s not every day high school students get to brag that they built an airplane from start to finish in two weeks.

But that’s what four teenagers from Sunrise Mountain High School in Las Vegas get to do.

And Glasair Aviation in Arlington is a large part of that.

Alberto Carlos Alvarado, Joshua Carlson, Kenneth Ellis, and Jose Rodriguez Jr. were the winners of an aviation-based competition where the prize consisted of getting to build a Glasair Sportsman in two weeks, plus lodging and tours of local aviation companies.

The competition is run

by General Aviation Manufacturers Association and Build A Plane, which is a nonprofit organization that helps bring aviation and aerospace education to schools.

“During this competition I learned a lot about aviation, and I wasn’t sure what I wanted to do in the future, but now I am sure I want to be a pilot,” said Joshua Carlson, a sophomore.

The Aviation Design Challenge was created to promote Science, Technology, Engineering, and Math education among schools in the United States.

This is the second year of this competition and 79 schools from 33 states, including two from Washington, participated in the “virtual fly-off.”

“They learned lessons about STEM and were given aerospace and aviation curricula. At the end of the process, they were given software to design and fly a virtual airplane,” said Mary Lynn Rynkiewicz, director of communications for GAMA. The software used for the competition was created by Fly to Learn, which provides a virtual aviation experience to teach students.

In the competition, each school virtually modified a Glasair Sportsman airplane to fly from one airport to another, and was scored on payload, fuel usage, and flight time.

The students were also required to submit an essay about their experience with STEM education.

Once selected, these four students were flown to Western Washington June 16 to build an airplane in two weeks. Glasair supplies the facility for the build plus two weeks worth of staff to

instruct the students. The students worked from 7 a.m. to 5:30 p.m. Monday through Saturday.

“It’s a very intense program,” said Nigel Mott, Glasair’s president. “It’s good to have kids with lots of energy, they can usually hang in there.”

Glasair manufactures the GlaStar and Sportsman aircraft kits along with other aircraft components.

Mott said his company’s product is simple to understand. “It’s like those little model kits that you can buy and build at home. Same idea but it’s a real aircraft.”

The company operates out of a 30,000-square-foot facility on the Arlington Municipal Airport and employs around 35 people.

In 2007, Glasair started the “Two Weeks to Taxi” program, which allows builders to come and spend two weeks at their Customer Assembly Center.

This is where they can build their aircraft with all the tools and mounts necessary, alongside professionals.

At the end of two weeks,

inspect the aircraft fully before it can be used in flight, but once that happens Glasair will fly the airplane down to Las Vegas for these kids to get a ride in it.

Rynkiewicz said GAMA is also posting pictures each day of the build so people can actually watch the plane

exact opposite,” she said.

And the experience will hopefully last a lifetime.

“This competition is here to ultimately open students eyes to the many career possibilities in general aviation. Everything from engineering to being a pilot, and also the manufacturing side

Photos by Libby Martucci / For The Bellingham Business Journal

Four students from a Las Vegas high school spent two weeks putting together a Glasair Sportsman. they have a fully functional aircraft.

“This program is unique, there is no one else in the world that offers it,” Mott said.

These four-place aircraft’s base model cost about $189,000 but typically planes go out the door for between $225,000 to $250,000.

Glasair, Boeing, Jeppesen, and Piper are some of the aviation companies interested in getting youth involved

in aerospace and aviation.

In terms of the competition Mott had this to say, “It’s important for our company to show that we are supporting youth in aviation, and I think there is a lot of opportunities in this industry. ” At the end of these two weeks, the students will be able to see the aircraft they built being fired up and running.

The Federal Aviation Administration has to

Joshua Carlson puts rivets into a piece of metal at Glasair Aviation’s facility in Arlington. He is one of four students who won a national competition with the prize being a chance to build a kit airplane. being built on the GAMA of things,” said Rynkiewicz.

Facebook page.

For more information “(The students) are havon general aviation and the ing a great time so far. It’s competition visit GAMA’s really great to see because Facebook page or emailthis build is not something STEMcompetition@gama. where the professionals do aero. it and the kids watch, it’s the

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10 July 2014

The Bellingham Business Journal

MARIJUANA

HAGGEN

State running ads Haggen closing two urging parents to talk stores in Snohomish to kids about pot County

The state runs radio ads urging parents to talk to their children The Haggen Food & Pharmacy in Arlington and the TOP Food about pot & Drug store in Edmonds will be shut down

BY JERRY CORNFIELD The (Everett) Herald

The state Department of Health is running radio ads urging parents to talk with their children about marijuana and Washing ton’s law allowing its legal use by adults.

The 30-second commercials began airing in June throughout the state and will run through the end of the month. They mark the launch of a public education and awareness campaign by the agency on all aspects of the law legalizing the growing, processing and selling marijuana by those 21 years and older.

The state agency is spending $200,000 to run the spots produced by the Washington Traffic Safety Commission and featuring Dr. Leslie Walker of Seattle Children’s Hospital.

“Essentially, we’ve tried to hit nearly everywhere in the state with radio reception,” media relations manager Donn Moyer wrote in an

email.

The agency also is buying $200,000 worth of banner ads for digital media. Those ads will start appearing on Internet sites today, he said.

The voter-approved initiative establishing a legal pot industry requires the Depart referrals to substance abuse treatment providers.

Under the new law, a portion of marijuana tax receipts must go to the agency to pay for the program. But those dollars won’t be arriving for a while, so the agency tapped existing funds to cover the cost of the commercials that first aired June 12.

This initial ad targets parents of teenagers and builds on research that shows children are less likely to use drugs, including marijuana, when their parents are involved in their lives, Moyer said.

“Now that it’s legal for those over 21, it is more important than ever to talk

to your kids about the risks of marijuana,” Walker says in the spot.

Meanwhile, other entities are gathering and disseminating information on the law, and the consequences of breaking it. They are doing the same with guide for consumers, explaining the types of products that will be available in retail stores this summer.

The University of Washington Alcohol and Drug Abuse Institute createdwww.learnaboutmarijuanawa.org, as a repository of medical and scientific data on the health and safety risks posed by marijuana use.

And the state Liquor Control Board created a brochure providing details on the law and advice for parents on how to talk with their children about the rules and regulations of the new industry.

Jerry Cornfield: 360-3528623; jcornfield@heraldnet. com.

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BY JIM DAVIS For The Bellingham Business Journal The Haggen Food & Pharmacy in Arlington and the TOP Food & Drug store in Edmonds will be shut down, the Bellingham-based Haggen has announced.

The closure of the stores came after the chain was unsuccessful in negotiating a lease renewal with the property owner, the company said in a statement.

“Haggen greatly appreciates our customers, and we hope that those who patronized these two stores

will consider shopping at our other Haggen locations,” Clement Stevens, copresident and senior vice president of marketing and merchandising, said in a statement.

The stores have about 150 employees combined.

The company is attempting to place their workers at other Haggen stores. It also will work with unions, the state’s Employment Security Department and other businesses to try to help affected workers.

The Arlington store is located at 20115 74th Ave. NE and the Edmonds location at 21900 Highway 99.

Within the past year and a half, Haggen closed eight TOP Food & Drug stores in Kent, Auburn, Yakima, Tacoma, Lacey, Federal Way, Bellevue and Shoreline.

The company said those closures were part of a longterm plan to improve competitiveness.

After this newest round of closures, the company will operate 16 Haggen stores, including ones in Stanwood, Marysville, Lake Stevens and Snohomish.

The Edmonds store was the last TOP Food grocery in Snohomish County.

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2014 JulyJuly 2014 11

The Bellingham Business Journal

July 2014

PORT NEWS Port of Bellingham Resource for your Business The Port of Bellingham is Whatcom County’s economic development engine, offering two unique programs that can support new and expanding industry anywhere in the county: Industrial Revenue Bonds

Wood Stone is one of many local companies that have been supported by Industrial Revenue Bonds. These bonds allow a company to secure a loan with below-market interest rates.

I

Photo Credit: Courtesy of Wood Stone Corporation

f you are a manufacturer or processor, the Port of Bellingham’s Industrial Development Corporation (IDC) offers tax-exempt financing to qualifying companies.

Industrial Revenue Bonds (IRBs) are a type of loan secured through letter of credit banks that provide below-market interest rates for eligible uses, such as purchasing land and equipment, constructing buildings and upgrading existing facilities. Companies can borrow up to $10 million in IRBs for capital projects will not exceed $20 million. The Port’ IDC serves as a conduit for this type of financing. No tax dollars or recourse back

to the Port is involved with IRB financing. You don’t have to be a Port tenant; any qualifying company within Whatcom County can access IRBs. Some local companies supported

by IRBs include Wood Stone Corp., Hempler Food Group, Trans-Ocean Products and Yamato Engine Specialists (now LKQ). Qualifying information is on the Port’s website at www.portofbellingham.com.

Foreign Trade Zone Are you a warehouser, distributor or manufacturer that imports many goods? Do you pay US Customs duties and tariffs?

Do you re-export any of your final product? The

Port of Bellingham may be able to help reduce your business costs through Foreign Trade Zone (FTZ) #129, which encompasses Whatcom County. For customs purposes, FTZs are treated as though they are located outside of the United States. An FTZ can provide companies with delayed or reduced duty payments on foreign merchandise, and other cost-saving opportunities. Many firms use FTZs to postpone - and in the case of re-exporting, eliminate - the application of U.S. Customs laws that impose duties, taxes, bonds, quotas and other requirements. Domestic and foreign merchandise may be stored at the FTZ. It may be manufactured, displayed, sold or altered in almost any way that is not prohibited by U.S. law.

Currently, the BP Cherry Point Refinery utilizes the FTZ, and most recently, a specific zone was created for T.C. Trading Company, located in Blaine. If you are an existing company within the county, you may be eligible for FTZ designation more quickly and at a lower cost under a new program the Port

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adopted called the Alternative Site Framework. For more information on the Framework or the FTZ, go to the economic development section of www. portofbellingham.com or contact Port Economic Development Specialist Dodd Snodgrass at (360) 715-7376 or dodds@portofbellingham.com. We are happy to assist new or existing companies with growth opportunities in Whatcom County.

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12 July 2014

The Bellingham Business Journal

Customer Service More Important Than Price

Sponsored content provided by Loni Rahm, and Bellingham Whatcom County Tourism.

I distinctly remember an old TV commercial from my childhood.

A guy and his girlfriend pull up to a gas station and ask for 50 cents worth of gas. The attendant puts in the gas, then proceeds to wash the car windows, check the tire pressure, check the oil and so on.

All the while, the guy is trying to pay for his gas. He becomes slightly embarrassed at all the fuss over 50 cents. He and his girlfriend dig around for more coins --the bottom of her purse, in the car seat, on the floor -- eventually coming up with a bit more money. I don't remember how much they actually scrounged up, but they use the extra coins to buy more gas.

Even as a kid, I understood the look of courtesy the attendant gave to the driver along with a sincere "very good sir" when he asked for his 4-bits of gas.

He could have begrudgingly put the gas in and walked away. It certainly wasn't his biggest sale of the day. But instead he provided superior customer service and increased his sale as a result.

A media fixture in the Pacific Northwest, consumer advocate Herb Weisbaum has spent years chasing down scoundrels and exposing scams. He also analyzes research findings and reports on the latest consumer trends.

In a recent blog post (TheConsumerMan.com) Weisbaum pointed to a news report from Gallup -The State of the American Consumer -- which claims that in their "panic to compete", brick-and-motar stores "often overlook what really matters to their customers -- service."

Gallup warns that consumers only shop based

insignificant ones, deserve the same level of customer service and attention to detail.

We are in the midst of the peak travel season…a time when visitor spending will have a tremendous impact on our economic vitality. In one year alone, visitor spending in Whatcom County reaches nearly

shock that there was ever a time when 50 cents was a viable gas purchase. Second, that we used to buy gas from actual attendants rather than self-serve ATM machines with hoses.

Third, and this is the one factor that hasn't changed along with the price of gas. That each transaction, even the seemingly

$600 million. The majority of visitor-generated revenue is spent on food, lodging, gas, retail, and entertainment – mostly smaller incremental purchases. Imagine what the total economic effect could be if our county-wide superior customer service resulted in a larger sale in every purchase.

We Speak

to where you live.

on price when price is the only thing that separates competing offerings. "In other words, customers shop based on price when there is no emotional connection to a particular retailer -- when they are not engaged."

"And engaged customers, those who love the brand, are the most profitable customers. Gallup's research shows that these loyal customers care less about price, so they typically spend more."

Weisbaum also quotes Bob Thompson founder and CEO of CustomerThink and author of the book: "Hooked on Customers: The Five Habits of Legendary CustomerCentric Companies" who said retailers need to take Gallup's advice to heart.

Thompson believes focusing solely on price is an excuse for not dealing with the real problem -- poor customer service.

Thompson notes he shops where salespeople help him make good decisions about what to buy. "I know I'm going to pay more and I don't care, because that service is incredibly important to

me."

Turns out Thompson is not alone.

I know its blasphemous, but I don't like to clothes shop. And I especially don't like to shop in stores with a three-garment limit in the dressing room.

Inevitably, I will need a different size or want to try the jeans without the pocket, or see what the dress looks like with a red sweater.

It's not always feasible to take a "runner" (a friend or relative whose sole responsibility is fetching the right size, or color or accessary), so I've learned to shop in stores where customer service is a priority. Where items are whisked out of my hand and hung in a dressing room with my name on it by a helpful sales associate. I'm checked on often enough to augment my selections but not so often as to become annoying.

Items on sale are brought to my attention, and if I like the blue tank top -- the earrings that looks perfect with it might be suggested.

Do I end up paying a bit more on occasion? Or buying an item I wouldn't have considered until I tried it on? Of course.

But the personal service is worth it.

Back to the gas station commercial. Three things stand out to me. First,

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July 2014 13

The Bellingham Business Journal

Public Records BUSINESS LICENSES Listings, which feature both new and renewed licenses in Bellingham, include business name, licensee name and the business’s physical address. Records are obtained from the City of Bellingham.

Anderall Home Repair, Michael Jude Anderson, 5513 Salish Rd, Blaine, WA 98230 Hjelmseth Construction, Jon Eric Hjelmseth, 24 Holly View Way, Bellingham, WA 98229 Pixie Dust Party Entertainment, Pixie Dust Party Entertainment Llc, 1334 E Axton Rd, Bellingham, WA 98226 Mi Rancho Meat Market, Luis Eduardo CasillasGarcia, 3092 Northwest Ave, Bellingham, WA 98225 Kim Marlene Bowman, Kim Marlene Bowman, 2234 St Clair St, Bellingham, WA 98229 The Rock & Mineral Shop, John Scott Allison, Po Box 5362, Bellingham, WA 98227 Birchwood P.T.A. #8.3.15, Birchwood P.T.A. 8.3.15, 3200 Pinewood Ave, Bellingham, WA 98225 Michele M Waite Photography, Michele Marie Waite-Dotson, 603 Marine Dr, Bellingham, WA 98225 Philip Vetter-Hansen, Pllc, Philip Vetter-Hansen, Pllc, 119 N Commercial St Ste 820, Bellingham, WA 98225 Sweet Serenity Massage, Brandey Renee Merk, 2811 Azalea Pl, Bellingham, WA 98225 A Ok Repairs, Bryce David Akre, 3510 Illinois Ln, Bellingham, WA 98226 Bedpak Inc, Bedpak Inc, 2870 Mckenzie Ave, Bellingham, WA 98225 Northrop Grumman Systems Corporation, Northrop Grumman Systems Corporation, 7555 Colshire Dr, Mclean, VA 22102 Pro Design Tech, Philip Leonard Alford, 490 S State St Apt A, Bellingham, WA 98225 Lightworks Electric Company, Lightworks Electric Company, 20915 Sw 105th Ave Ste A, Tualatin, OR 97062 Morris Floors And Interiors Inc., Morris Floors And Interiors Inc., 6934 Guide Meridian Rd Ste A, Lynden, WA 98264 Beauty Landcare, Llc, Beauty Landcare, Llc, 1236 W Racine St, Bellingham, WA 98229 Creative Kids, Creative Kids Llc, 1041 24th St, Bellingham, WA 98225 Hyperion Homes Realty Washington, Llc, Hyperion Homes Realty Washington, Llc, 2 N Riverside Plz Ste 1250, Chicago, IL 60606 Randi Jo Photography, Miranda Munsell, 1622 4th St, Cheney, WA 99004 H & M Hennes & Mauritz Lp, H & M Hennes & Mauritz, Lp, 1 Bellis Fair Pkwy Ste 202, Bellingham, WA 98226 Kaler P Crane, Kaler P Crane, 5869 Shannon Ave, Ferndale, WA 98248 Sara’s Super Cleaning Services, Sara P Medina, 1840 Main St Apt 9, Lynden, WA 98264 Fsr Wealth Management, Llc, Fsr Wealth Management, Llc, 200 E Maple St Apt 103, Bellingham, WA 98225 Honestly Accountable Bookkeeping Service, Alyssa J Stone, 2461 Erie Ter, Bellingham, WA 98229 Eskimowing, Daniel Fenderson Ouilette, 5663 Eagle Pkwy Apt T Unit 4, Ferndale, WA 98248 Catherine Lehman, Catherine Ann Lehman, 112 E Maple St Apt 403, Bellingham, WA 98225 Papa Willie’s Catering, Regina Louise Stark, 1110 3rd St, Sedro Woolley, WA 98284 B Side Magazine, Nicholas Patrick Gendreau, 14317 116th Ave E, Puyallup, WA 98374 Manalac Piano Studio, Gabriel Bunag Manalac, 9005 Salmon Creek Ln, Blaine, WA 98230 Mr. Feelgood & The Firm Believers, Reid T Immel, 900 Indian St Apt 6, Bellingham, WA 98225 Mirage Landscape & Hardscape, Joshua A Olson, 304 W 2nd St, Nooksack, WA 98276 Pcg Electric Llc, Pcg Electric Llc, 13430 Ne 177th Pl, Woodinville, WA 98072 Ryan Goelzenleuchter Llc, Ryan Goelzenleuchter Llc, 1138 Puget St, Bellingham, WA 98229 Enigma Publishing, Adam Warren George, 138 S Garden St, Bellingham, WA 98225 Distinctive Voice Consulting, Kimberly Z Harris, 211 Harbor View Dr, Bellingham, WA 98229 Pawnee Leasing Corporation, Pawnee Leasing Corporation, 700 Centre Ave, Fort Collins, CO 80526 Right Up Your Alley By Tlc, Trina Lynn Christie, 1213

Cornwall Ave Ste 102, Bellingham, WA 98225 Alexey Vetkov & Vladimir Moroz Dba Nw Ridge Construction, Alexey Vetkov & Vladimir Moroz Dba Nw Ridge Construction, 8382 Golden Valley Blvd, Maple Falls, WA 98266 Wavedivision Holdings, Llc, Wavedivision Holdings, Llc, 401 Kirkland Parkplace Ste 500, Kirkland, WA 98033 Go Grill, L.E.G. Prosper Corp., 3432 Ruth Rd, Bellingham, WA 98226 Michael E. Smith Faia Ps, Michael E. Smith Faia Ps, 218 Highland Dr, Bellingham, WA 98225 Sigil Creative, Matthew John Jensen, 26 Inglewood Pl, Bellingham, WA 98229 Fairy Godmother’s Unlimited, Lisa M Jensen-Hill, 1200 10th St Ste 105, Bellingham, WA 98225 Homeostasis, Erik Neil Bracht, 112 Ohio St Ste 110, Bellingham, WA 98225 Master Of Vapours, Llc, Master Of Vapours, Llc, 206 W Magnolia St, Bellingham, WA 98225 Kulshan Counseling Group, Pllc, Kulshan Counseling Group, Pllc, 960 Harris Ave Ste 201, Bellingham, WA 98225 Brandequity Project, Timothy Lloyd Davenport, 1910 Donovan Ave, Bellingham, WA 98225 Dragon Monkey Yoga, Bryan Givens, 411 Cornwall Ave #201, Bellingham, WA 98225 Body Lab Athletics Llc, Body Lab Athletics Llc, 2610 Sunset Dr, Bellingham, WA 98225 The Black Cat, Bad Kitty, Llc, 1200 Harris Ave Ste 310, Bellingham, WA 98225 The Red Barn Coffee, R.B. Coffee Llc, 6073 Hannegan Rd, Bellingham, WA 98226 Ralph Forsberg Construction Llc, Ralph Forsberg Construction Llc, 763 W Wiser Lake Rd, Ferndale, WA 98248 Compass Education, Jennifer L Deshaies, 408 Westerly Rd Apt 201, Bellingham, WA 98226 Sarah Postma Photography Llc, Sarah Postma Photography Llc, 2531 West St, Bellingham, WA 98225 Xdm Industries, Hubert Desmarais, 805 E North St, Bellingham, WA 98225 Aggreko, Llc, Aggreko, Llc, 995 Valentine Ave Se, Pacific, WA 98047 Forte Chocolates & Pastry Arts Llc, Forte Chocolates & Pastry Arts Llc, 1139 11th St, Bellingham, WA 98225 Marla D Weed, Marla D Weed, 1251 Nevada St Apt 18, Bellingham, WA 98229 Salon & Day Spa Of Sudden Valley, Christine Rae Connors, 2 Marigold Dr Ste 51, Bellingham, WA 98229 Einstein Computing, Kevin M Pennington, 1206 19th St, Bellingham, WA 98225 Colebrook Education Consulting, Colebrook Kyle Jackson, 220 S Ashley St Apt 202, Bellingham, WA 98229 Baker Scapers Llc, Baker Scapers Llc, 7966 Oregon Trl, Maple Falls, WA 98266 Ranch & Coastal Properties, Georgia Ann Johnson, Inc., 1005 15th St, Bellingham, WA 98225 Heidi Krajicek, Heidi Krajicek, 194 Polo Park Dr, Bellingham, WA 98229 Milonga Moon Garden, Milonga Moon Garden, 1138 Bowman Rd, Acme, WA 98220 Bp Lawns Inc., Brenda Mae Hussey, 9210 Clay Rd, Lynden, WA 98264 S.W.F. Integrity Electric Llc, S.W.F. Integrity Electric Llc, 1519 Minkler Rd, Sedro Woolley, WA 98284 Restoration Inc, Restoration Inc, 1512 Lowell Ave, Bellingham, WA 98229 Hammer Time Carpentry Llc, Hammer Time Carpentry Llc, 1717 Humboldt St, Bellingham, WA 98225 Hammonds Home Detailing Service, Lawrence Hammonds, 1723 E Maple St Apt 238, Bellingham, WA 98229 Vendor Matchup, Jeffry Graham Edelblute, 3837 Idaho St, Bellingham, WA 98229 The Hotel Academy Llc, The Hotel Academy Llc, 415 Grady Way, Bellingham, WA 98226 Umi Fire Protection, Unlimited Mechanical, Inc., 805 Home Lane, Bellingham, WA 98226 Global Solutions, Ekinderjit Dhillon, 3780 Canterbury Ln Apt 153, Bellingham, WA 98225 Thuy Yoshioka, Thuy Yoshioka, 2780 Ne Athens Way, Bremerton, WA 98311 Nhance, North Sound Wood Renewal Llc, 7524 208th Pl Nw, Stanwood, WA 98292 Northwest Automation, Inc., Northwest Automation, Inc., 3080 Mt Baker Hwy, Bellingham,

WA 98226 Born To Clean Llc, Born To Clean Llc, 2841 Valencia St, Bellingham, WA 98226 Schmidt Diving & Salvage Inc., Schmidt Diving & Salvage Inc., 5140 Eberly Pl, Bellingham, WA 98226 Usb-Sewer Equipment Corporation, Usb-Sewer Equipment Corporation, 1700 Enterprise Way Se Ste 116, Marietta, GA 30067 Aes Mechanical Services Group, Inc., Aes Mechanical Services Group, Inc., 2171 Al Highway 229 S, Tallassee, AL 36078 Merry Mamma’s Cleaning, Mary Grace Chapman, 581 Flair Valley Dr, Maple Falls, WA 98266 Qrimp Llc, Qrimp Llc, 1440 10th St, Bellingham, WA 98225 David Williams Photography, David R Williams, 205 Ferry St, Sedro Woolley, WA 98284 Rice Fergus Miller, Rice Fergus Miller, Inc., 275 5th St Ste 100, Bremerton, WA 98337 Colab, Colab, 501 Meador Ave Ste 105, Bellingham, WA 98225 Certa Propainters, A&W Enterprises, Inc., 18424 123rd St E, Bonney Lake, WA 98391 Ordinary Magic Photography, E Ashley Burke, 2802 Ontario St, Bellingham, WA 98226 Get Out Events, Dana Thornton, 2414 F St, Bellingham, WA 98225 Jreynolds Scott Llc, Jreynolds Scott Llc, 910 Harris Ave # A202, Bellingham, WA 98225 Cascade Metalworks, Lee Stavik, 818 E Mcleod Rd, Bellingham, WA 98226 Nicole’s Transportation, Nicole Marie Mccracken, 1315 E Victor St Apt 3, Bellingham, WA 98225 Mineralmind Productions, Alexander Thomas Blau, 7467 Spruce St, Concrete, WA 98237 Magnum Crane Services, Llc, Magnum Crane Services, Llc, 1910 S 344th St, Federal Way, WA 98003 Shomer-Tec, Inc., Shomer-Tec, Inc., 3861 Mustang Way, Bellingham, WA 98226 Cordata Smoke Shop, Ekam Inc, 4182 Cordata Pkwy, Bellingham, WA 98226 Bright Outlook Window Cleaning, R Scott Taylor, 8619 Bonanza Dr, Lynden, WA 98264 Great Wall Fencing Materials, Pacific Vinyl Products, Llc, 1325 Marietta Ave, Bellingham, WA 98226 Carly Gerard Llc, Carly Gerard Llc, 122 S 41st St, Bellingham, WA 98229 Myriad Network Services Llc, Myriad Network Services, Llc, 2211 Grant St, Bellingham, WA 98225 Paul Miller Hair Design, Paul Eugene Miller Jr, 1801 Roeder Ave Ste 170, Bellingham, WA 98225 Punjabi Junction, Mangat Bhinder Llc, 4370 Meridian St, Bellingham, WA 98226 Barbara Brandt, Barbara Brandt, 1125 Franklin St, Bellingham, WA 98225 Raising Dirt, Raising Dirt, 1319 Raymond St, Bellingham, WA 98229 Cxt Incorporated, Cxt Incorporated, 415 Holiday Dr, Pittsburgh, PA 15220 Dynamite Images, Abby Jo Millen, 1505 Moore St Apt 6, Bellingham, WA 98229 Deluxe Rv Service, Larry M Bean, 1730 Labounty Dr Unit 3-89, Ferndale, WA 98248 Savatgy Industries Llc, Savatgy Industries Llc, 3001 Lindbergh Ave, Bellingham, WA 98225 Super Buffet, Super Yang Inc, 4151 Meridian St Ste 100, Bellingham, WA 98226 Miracle Wellness Products, Susan Gail Rowan, 255 W Bakerview Rd Apt 101, Bellingham, WA 98226 Active Network, Llc, Active Network, Llc, 3350 Monte Villa Pkwy Ste 100, Bothell, WA 98021 Dental Temps Staffing Solutions, Llc, Dental Temps Staffing Solutions, Llc, 9105 176th St Nw Unit B, Stanwood, WA 98292 The Ups Store 5075, Whatcom Pak Llc, 336 36th St, Bellingham, WA 98225 Apple And Pc Experts Llc, Apple And Pc Experts Llc, 1645 Pence Ave, Bellingham, WA 98226 Franklin & Franklin Enterprises, Jerry Franklin Ii, 1800 Texas St Apt 23, Bellingham, WA 98229 Bay Home And Pet Services, Catherine Schellenberg, 1313 E Maple St Ste 201 # 617, Bellingham, WA 98225 A Solutionist: Exploration Consulting, Morgan Demouchet, 1313 E Maple St Ste 210, Bellingham, WA 98225 D’haene Design, Bellingham Wp Llc, 3155 Racine St

Apt 202, Bellingham, WA 98226 Zon Innovations Llc, Zon Innovations Llc, 4278 Spring Creek Ln, Bellingham, WA 98226 Kiwi And Hope, Kiah Maylynn Geleynse, 1907 Buttercup Dr, Lynden, WA 98264 Talon Keith Penix, Talon Keith Penix, 2711 Meridian St, Bellingham, WA 98225 Belvedere Landscaping, Aaron R Hayes, 1606 E Smith Rd, Bellingham, WA 98226 Larsen House Works, Inc, Larsen House Works, Inc., 466 Cove Rd, Bellingham, WA 98229 Kent Clyde Doughty, Kent Clyde Doughty, 637 W Horton Way Apt 226, Bellingham, WA 98226 Pathfinder Learning, Pathfinder Learning Llc, 1916 Samish Way, Bellingham, WA 98229 Stage Innovations, Inc., Stage Innovations, Inc., 114 W Magnolia St # 400-113, Bellingham, WA 98225 Premark Packaging Llc, Premark Packaging Llc, 1010 Se Every Mall Way, Everett, WA 98208 Tiago, Tiago L.L.C., 6143 Church Rd, Ferndale, WA 98248 Children First Family Services, Stacy Ziegler, 1155 N State St Ste 520, Bellingham, WA 98225 True North Textiles Llc, True North Textiles Llc, 720 Sunset Pond Ln Ste 2, Bellingham, WA 98226 Nail Care, Thu Thi Pham, 4151 Meridian St Ste 101, Bellingham, WA 98226 Orcas Summer Camp, Orcas Summer Camp, 3933 Silver Beach Ave, Bellingham, WA 98226 Jerri’s Housekeeping, Jerrilee Kay Owens, 3245 Blackjack Trl, Sedro Woolley, WA 98284 Flight Core Conditioning Studio Llc, Flight Core Conditioning Studio Llc, 314 E Holly St Ste 207, Bellingham, WA 98225 Notion Crafter, Notion Crafter Llc, 1225 E Sunset Dr Ste 145, Bellingham, WA 98226 Scott Anthony Sedgwick, Scott Anthony Sedgwick, 46399 E Main St, Concrete, WA 98237 Hrms Solutions Inc., Hrms Solutions Inc., 3033 O St Nw, Washington, DC 20007 Hilary E Parker, Hilary E Parker, 24 Little Strawberry Ln, Bellingham, WA 98229 Starline Windows Usa Llc, Starline Windows Usa Llc, 1229 Cornwall Ave Ste 208, Bellingham, WA 98225 Perfectly Clean, Monica Shuler, 989 Pacific Rim Ln Apt 85, Bellingham, WA 98226 Hustif Foab, Marcus Gordon Johnson, 16837 Peterson Rd, Burlington, WA 98233 Santucket, Llc, Santucket, Llc, 1701 E Lopez Ct, Bellingham, WA 98229 Jewels Of Nature, Brenda Liliana Gutierrez, 6481 Trigg Woods Ln, Ferndale, WA 98248 Scott Zener Residential Services, L.L.C., Scott Zener Residential Services, L.L.C., 2928 James St, Bellingham, WA 98225 Iolani, Llc, Iolani Llc, 2615 S Harbor Loop Dr, Bellingham, WA 98225 Demi’s Fashions, Demi De Boer, 3545 Birch Bay Lynden Rd, Custer, WA 98240 Spending Time, Patti A Ohlsen, 7725 Shire Ln, Maple Falls, WA 98266 Drossos Physical Therapy, Drossos Physical Therapy, Pllc, 1309 1/2 H St, Bellingham, WA 98225 Endeavour Fishing Llc, Endeavour Fishing Llc, 1801 Roeder Ave, Bellingham, WA 98225 Ellen M Clothier, Ellen M Clothier, 6981 Birch Bay Dr, Blaine, WA 98230 Connect Wireless, T3 Wireless Llc, 102 N Samish Way Ste 107, Bellingham, WA 98225 Hammer And Hand Woodworking Llc, Hammer And Hand Woodworking Llc, 909 Squalicum Way, Bellingham, WA 98225 Tim C’s Landscaping, Timothy Edward Chandonnet, 119 Commercial St Ste 320, Bellingham, WA 98225 Pak Mail, Tm Ventures Llc, 2950 Newmarket St Ste 101, Bellingham, WA 98226 Chatterbox Promotions, Jenniffer A Campbell, 1728 E Illinois St, Bellingham, WA 98226 Three French Hens, Blue Horizon Fashion Inc, 1100 Harris Ave, Bellingham, WA 98225 Quantum Spa & Wellness In., Quantum Spa & Wellness Inc., 2315 James St, Bellingham, WA 98225 Designated Taxi, Designated Drivers Takemykeys.

Net, Inc., 4226 Pacific Hwy, Bellingham, WA 98226 Relatively Speaking, Janice J Lee, 2496 Autumnwood Ct, Bellingham, WA 98229

Borealis Sailing Expeditions, Borealis Sailing Expeditions, Llc, Squalicum Harbour, Bellingham, WA 98225 Emerald Palace, Kenieth Allan Linse, 4220 Meridian St Ste 102, Bellingham, WA 98226 Deli’cious Mischief Inc., Deli’cious Mischief Inc., 4001 Adams Ave, Bellingham, WA 98229 Russell-Filand Builders, Inc., Russell-Filand Builders, Inc., 15396 N 83rd Ave Ste F100, Peoria, AZ 85381 Concrete Solutions Llc, Concrete Solutions Llc, 13410 Se 52nd St, Bellevue, WA 98006 Bradley And Celmenson Construction L.L.C., Bradley And Clemenson Construction L.L.C., 1223 Deer Creek Dr, Ferndale, WA 98248 Tiny Giantess, Larkin Katherine Mccool, 3440 Northwest Ave Apt 1, Bellingham, WA 98225 Frontier Painting & Cleaning Services, Flores Mirna Martinez, 4104 Kramer Ln, Bellingham, WA 98226 Megan Davis, Megan Davis, 118 E Magnolia St, Bellingham, WA 98225 Milgard Manufacturing, Inc., Milgard Manufacturing Incorporated, 965 54th Ave E, Fife, WA 98424 Siemens Postal, Parcel & Airport Logistics Llc, Siemens Postal, Parcel & Airport Logistics Llc, 2700 Esters Blvd Ste 200-B, Dfw Airport, TX 75261 Chosen, Donna Teresa Washington, 16 Austin Creek Ln, Bellingham, WA 98229 State Street Thrift & Vintage, State Street Thrift & Vintage, 1051 N State St, Bellingham, WA 98225 The Bellingham At Orchard, Bellingham Memory Care, Llc, 848 W Orchard Dr, Bellingham, WA 98225 Ivory Heart Jewelry, Vivian S Barnes, 2518 Fir St, Bellingham, WA 98226 Janice Lynn Edin, Janice Lynn Edin, 127 W Kellogg Rd, Bellingham, WA 98226 K & G Carpet And Upholstery Spa, Gregory Gorman, 3945 Griffith Ave, Bellingham, WA 98225

BUILDING PERMITS Includes commercial building activity with an estimated valuation listed at $10,000 or more.

Records are obtained from the City of Bellingham’s Permit Center. Status updates on permits are available on the city’s website.

ISSUED PERMITS 3004 Cinema Pl., $400,000 for tenant improvement: remodel shell space for new restaurant: Luna’s Bistro.

Tenant: Jalapenos Inc. Contractor: Scoboria Construction Inc. Permit No.: BLD2014-00114. 5/23/14.

516 High St. (WWU Ross Engineering Technology), $250,000 for commercial alteration: remodel of electronics lab and classroom on third floor.

Contractor: Colacurcio Bros. Inc. Permit No.: BLD201400144. 5/28/14.

516 High St. (WWU Wilson Library), $197,290 for commercial: remove and replace clay tile roof; add attic insulations. Contractor: Queen City Sheet Metal Roofing Inc. Permit No.: BLD2014-00082. 5/22/14.

516 High St. (WWU Biology building), $130,000 for commercial alteration: upgrades to existing biology lab in Room 461. Contractor: Colacurcio Bros. Inc. Permit No.: BLD2014-00145. 5/28/14.

516 High St. (WWU Fine Arts building), $115,600 for commercial: replace flat roof at Western Gallery.

Contractor: Queen City Sheet Metal Roofing Inc. Permit No.: BLD2014-00084. 5/22/14.

3114 Newmarket St., $75,000 for tenant improvement: finish space for new office use. Permit No.: BLD2014-00181. 5/30/14.

521 Kentucky St., $73,252 for commercial: 480-square-foot prep room and bathroom, and 128-square-foot covered breezeway to support existing restaurant: Home Skillet. Permit No.: BLD2014-00155.

5/29/14.

350 W. Orchard Drive, $59,515 for commercial alterations: minor renovation to office space and remodel restrooms for accessibility improvements on second floor. Contractor: Credo Construction. Permit No.: BLD2014-00175. 5/21/14.

1225 E. Sunset Drive 110, $35,000 for commercial tenant improvement: construct new consultation room and relocate waiting room to sales floor and other rearrangements and cosmetic interior upgrades. Tenant: Rite Aid Corp. Contractor: Corstone Contractors LLC. Permit No.: BLD2014-00121. 5/19/14.

RECORDS, PAGE 14

14 July 2014 RECORDS, PAGE 13 1600 Ellis St., $25,000 for commercial: remodel existing restrooms in grocery store.

Contractor: Premier General Contracting and Maintenance. Permit No.: BLD2013-00212.

5/20/14.

516 High St. (WWU Parks Hall), $12,110 for commercial: replace flat roof at north entry. Contractor: Queen City Sheet Metal Roofing Inc. Permit No.: BLD2014-00083.

5/22/14.

PENDING APPLICATIONS 1122 Cornwall Ave., $3,997,555 for new four-story, 42-unit affordable housing mixeduse building. Permit No.: BLD2013-00309.

5/19/14.

865 Viking Circle, $1.55 million for new 32-unit, multifamily building (building type C). Permit No.: BLD2014-00233. 5/30/14.

855 Viking Circle, $1.55 million for new 32-unit, multifamily building (building type C). Permit No.: BLD2014-00232. 5/30/14.

850 Viking Circle, $1.55 million for new 32-unit, multifamily building (building type C). Permit No.: BLD2014-00231. 5/30/14.

830 Viking Circle, $1.55 million for new 32-unit, multifamily building (building type C). Permit No.: BLD2014-00229. 5/30/14.

870 Viking Circle, $860,000 for new 16-unit, multifamily building (building type B). Permit No.: BLD2014-00240. 5/30/14.

860 Viking Circle, $860,000 for new 16-unit, multifamily building (building type B). Permit No.: BLD2014-00239. 5/30/14.

840 Viking Circle, $860,000 for new 16-unit, multifamily building (building type B). Permit No.: BLD2014-00238. 5/30/14.

820 Viking Circle, $860,000 for new 16-unit, multifamily building (building type B). Permit No.: BLD2014-00237. 5/30/14.

810 Viking Circle, $860,000 for new 16-unit, multifamily building (building type B). Permit No.: BLD2014-00234. 5/30/14.

3102 Newmarket St., $460,000 for tenant improvement: new retail bank and lending

The Bellingham Business Journal offices; includes new partial second floor.

Contractor: Dawson Construction Inc. Permit No.: BLD2014-00216. 5/22/14.

1189 E. Sunset Drive, $394,026 for commercial: construct new fuel center including 697-square-foot sales kiosk building, 5,245-square-foot canopy and associated site improvements. Permit No.: BLD2014-00127. 5/27/14.

3016 Lindbergh Ave., $390,000 for tenant improvement: interior remodel of classroom to dental reception and waiting area; addition of mechanical rooms and exterior doors: Dental Clinic. Permit No.: BLD2014-00148.

5/23/14.

3028 Lindbergh Ave., $350,000 for commercial re-roof of buildings 3028 and 3020 on Lindbergh Avenue, which are connected by breezeways. Permit No.: BLD2014-00204. 5/20/14.

3110 Newmarket St., $215,600 for tenant improvement: build out space for new dental office. Permit No.: BLD2014-00141. 5/22/14.

2117 Walnut St., $159,000 for commercial: new terrace and columbarium walls and landscaping. Permit No.: BLD2014-00227.

5/29/14.

119 N. Commercial St. (14th and 15th), $150,000 for commercial tenant improvement: remodel of old restaurant space into seven office suites; work to be completed on portion of 14th floor and all of 15th floor; no change to exterior. Permit No.: BLD2014-00184. 5/30/14.

1 Bellis Fair Parkway 122, $150,000 for tenant improvement: cosmetic remodel of existing store: Ben Bridge Jeweler. Permit No.: BLD2014-00226. 5/29/14.

1275 E. Sunset Drive, $150,000 for commercial: re-grade sidewalk adjacent to proposed building entrance to meet ADA and relocate/construction six ADA stalls. Permit No.: BLD2014-00202. 5/19/14.

4299 Meridian St., $99,000 for commercial alteration: mezzanine addition over employee break room. Permit No.: BLD2014-00199.

5/21/14.

3114 Newmarket St., $75,000 for tenant improvement: finish space for new office use.

Permit No.: BLD2014-00181. 5/21/14.

200 E. Maple St. 103, $50,000 for tenant improvement: complete shell space for offices. Permit No.: BLD2014-00228. 5/29/14.

2211 Rimland Drive 401, $46,000 for tenant improvement: reconfigure existing office space in four-story office building.

Permit No.: BLD2014-00219. 5/23/14.

2979 Squalicum Parkway 205, $30,000 for tenant improvement: demo interior walls and relocating sinks. Permit No.: BLD201400203. 5/20/14.

1 Bellis Fair Parkway 520, $30,000 for tenant improvement: remodel tenant space to facilitate retail sales of takeout beverages, sandwiches and snacks: Big Orange. Permit No.: BLD2014-00161. 5/19/14.

19 Bellwether Way 101, $28,000 for tenant improvement: finish 1,908-squarefoot ground floor shell space for offices. Permit No.: BLD2014-00241. 5/30/14.

19 Bellwether Way, $20,000 for tenant improvement: finish 908-square-foot ground floor shell space for offices (Suite 102).

Applicant: Bellwether Gate LLC. Permit No.: BLD2014-00242. 5/30/14.

2800 James St., $20,000 for new portable classroom: Sunnyland Elementary School.

Permit No.: BLD2014-00225. 5/28/14.

4018 Northwest Ave., $18,000 for tenant improvement: new interior lift in recreation room: Belleau Woods Apartments. Permit No.: BLD2014-00230. 5/30/14.

LIQUOR/MARIJUANA LICENSES Records include license activity in Whatcom County. They are obtained from the Washington State Liquor Control Board, online at www.liq.wa.gov.

NEW LICENSE APPLICATIONS Goji, 4260 Cordata Parkway No. 105, Bellingham; Goji Corporation; Kim, Hee Soon Application type: new; License No.: 418194; 6/20/2014 Silver Beach Grocery, 609 North Shore Drive, Ste. B, Bellingham; Noor Corporation; Sidhu, Manpreet S.; Application Type: added/ change Of class/in lieu; License No.: 352918; 6/18/2014 The Little Red Caboose, 795 Peace Portal

Drive, Blaine; The Little Red Caboose Llc; Dohner, Holly; Reid, Brenda; Reid, Kevin; Application type: New application; License No.: 418175; 6/18/2014 Peace Arch City Café, 321 H St, Blaine; a partnership; Kylie Lauren Bestul, Partner; John Steven Quimod, Partner; Bestul, Kylie Lauren; Quimod, John Steven; Application Type: added/change of class/in lieu; License No.: 414219; 6/17/2014 Van Vino, 9029 Markworth Road, Blaine; Van Vino; Van Wingerden, David; Van Winderden, Adriana M.; Application type: New; License No.: 418071; 6/16/2014 Portal Way Station, 6000 Portal Way, Ferndale; Msjm Enterprises, Inc.; Malhi, Lakhwinder S; Malhi, Rajvinder Kaur; License type: beer/wine specialty shop; beer/wine specialty shop growlers; application type: added/change of class/in lieu; License No.: 350284; 6/11/2014 Paradise Market 1; 6476 Mt Baker Hwy, Deming; current applicant: Oh Seung Yong Inc.; new applicant: Gamsa Corp.; Lim, Dong Soo; Lim, Soon; license type: grocery store - beer/wine; application type: assumption; license no.: 353391; 6/5/2014 Infusion Cuisine, 6912 Hannegan Road, Ste 101, Lynden; applicant: Infusion Cuisine,; Arroyo, Steven; Diego-Chavelas, Eduardo; Yesenia, Pulido-Soto; license type: beer/wine restaurant - beer/wine; application type: new application; license no.: 410044; 6/5/2014 The Black Cat, 1200 Harris Ave. Ste. 310, Bellingham; Bad Kitty, Llc.; Tino, Samuel Philip; Tino, Debra Lorraine; Cotton, Robert; Cotton, Jill; Bornstein, Kyle; Wright, Cassandra M; license type: spirits/beer/wine restaurant lounge; application type: new; license no.: 418112; 6/5/2014 Quick E Mart, 6105 Portal Way, Ferndale; applicant: Ferndale Quick E Mart; Sidhu, Amritpal Singh; license type: beer/wine restaurant - beer; off premises; application type: new application; license no.: 402841;5/29/2014 Mambo Italiano Café; Bad Kitty; 1303 12th St., Bellingham; current applicant: Mambo Italiano Cafe, Inc.; new applicants:

Bad Kitty, Llc; Bornstein, Kyle; Wright, Cassandra M; Cotton, Robert; Cotton, Jill; Tino, Samuel Philip; Tino, Debra Lorraine; license type: spirits/beer/wine restaurant lounge; application type: assumption; license no.: 354875 5/27/2014 WHATCOM COUNT Y RECENTLY APPROVED LICENSES Bearded Bro’s Best; 470 W. 2nd St., Ste 104, Sumas, license type: marijuana processor; application type: new application; license no.: 417585; 6/10/2014 Bearded Bro’s Buds, 7955 Chisholm Trail Ste. A, Maple Falls; license type: marijuana producer tier 1; application type: new application; license no.: 412284 6/10/2014 Rock And Rye Oyster House, 1145 N State St., Bellingham; license type: direct shipment receiver-in Washington only; application type: new; license no.: 413238; 6/3/2014 El Patron, 4451 Meridian St., Bellingham; license type: spirits/beer/wine restaurant lounge; application type: added fees; license no.: 083937; 5/30/2014 Whatcom County Cannabis Gardens, 5373 Guide Meridian Suite D-11, Bellingham, license type: marijuana producer tier 1; application type: new application; license no.: 412567; 5/23/2014 Whatcom County Discontinued Licenses Dashi Noodle Bar, 1311 N State St, Bellingham; beer/wine restaurant - beer/ wine; application type: discontinued; license no.: 410072; 6/19/2014 The Market At Lakeway, 1030 Lakeway Drive, Bellingham; grocery store - beer/wine; application type: discontinued; license no.: 358743; 6/19/2014 The Crossing: At Ferndale, 1863 Main St. Ste. 107, Ferndale; direct shipment receiverin/out of Washington; application type: discontinued; license no.: 410116; 6/10/2014 Lakeway Liquor & Wine, 1022 Lakeway Drive, Bellingham; beer/wine specialty shop; application type: discontinued; license no.: 409769; 5/23/2014

FEDERAL TAX LIENS Liens of $5,000 or more issued by the Internal Revenue Service. Listings include business name, lien amount, document number and filing date. Records are obtained locally from the Whatcom County Auditor’s Office

Parkway Chevron, 3124 Old Fairhaven Parkway, Bellingham; 2140502323 $6153.49; 5/27/14 Vitamin G, 200 E. Chestnut St., Bellingham; 2140502330; $18,015.33; 5/27/14 Premier Packing; PO Box 2736, Ferndale; 2140502331; $327,324.31; 5/27/14 Perkins, Jonathan D.; PO Box 3, Acme; 2140600143; $16,400.38; 6/2/14 Dahlgren, Richard J., Dahlgren Excavating, PO Box 573; Everson; 2140600144; $12,473.12; 6/2/14 Parkway Chevron, 3124 Old Fairhaven Parkway, Bellingham; 2140600783; $7042.65; 6/9/14 Beckhusen, Rolf G, 2014 Iron St., Bellingham; 2140600784; $6272.62; 6/9/14 Annett, William R., 1501 12th St., Bellingham; 2140600785; $36,071.48; 6/9/14 Cline, Ann M, PO Box 82, Ferndale; 2140600786; $28,737.55; 6/9/14 Bainbridge, Matthew, 2634 Mcleod Road, Bellingham; 2140601453; $35,900.17, 6/16/14 Premier Packing, PO Box 2736, Ferndale; 2140601460; $13,108.21; 6/16/14 Vitamin G Inc., 200 E. Chestnut St., Bellingham; 2140601461; $22,046.55; 6/16/14

Get your daily business news on the Web... ...including company profiles, breaking news reports, industry trends, commercial real-estate development, business-building advice from local experts, regularly updated business licenses, liquor licenses, building permits, bankruptcies, tax liens, judgments, local roadwork reports, major property sales and more...

July 2014 15

The Bellingham Business Journal OIL TRAIN

Five trains a week carry Bakken oil through Whatcom County

BNSF Railway releases information about trains traveling through western Washington

BY JERRY CORNFIELD The (Everett) Herald OLYMPIA — Trains each carrying at least 1 million gallons of Bakken crude oil are traveling through Snohomish County roughly 10 times a week, according to a report released June 25.

The trains, operated by BNSF Railway, are transporting the North Dakota crude to refineries in Anacortes and Cherry Point, based on information given to the state earlier this month, as required by a new federal directive.

Snohomish County is one of 16 in Washington through which BNSF moves large crude shipments, with the heaviest oil train traffic occurring in communities in the eastern and southwestern areas of the state.

Data released Tuesday only covers train traffic from May 29 through June 4. Nineteen trains went through Klickitat County and 18 each rolled though Adams, Franklin, Skamania, Clark and Benton counties, the report shows.

Fourteen trains traveled through King County, nine in Skagit County and five in Whatcom County.

However, the numbers could be higher in some of those communities.

BNSF Railway submitted an updated tally June 16 that won’t be made public until next week. Railroads must inform the state when the weekly number of trains increases or decreases by 25 percent, under the federal rule.

The U.S. Department of Transportation in May ordered railroads to provide states a “reasonable estimate” of the number of trains carrying more than 1 million gallons of Bakken crude expected to travel through each county, each week and along which routes. Railroads are not required to provide the specific days and times of shipments.

BNSF’s report doesn’t identify which routes it uses, as seems to be required under the federal rule, but state officials don’t plan to press for additional details.

“We are comfortable with the information provided

and have a solid understanding of the routes that Burlington Northern uses to transport the Bakken crude,” said Karina Shagren, spokeswoman for the state Emergency Management Division.

Any effort to enforce the order would fall to the federal government, which wrote the rule, she said.

Knowing the time and date of an oil train isn’t going to alter how fire departments and hazardous material response teams react should a derailment, explosion, fire or other incident occur, said Lyn Gros, director of the Emergency Services Coordination Agency, which serves 10 cities in south Snohomish County.

“It’s really about having equipment and having training and having an ongoing relationship with the railroads to be ready to respond in the event anything goes wrong,” she said.

A BNSF spokesman could not be reached Tuesday for comment.

Details released Tuesday mirror what residents found when they camped out by tracks and kept count of trains that included tank

volatile cargo like chlorine and propane are routinely transported by rail on the same routes, she said.

Pat McClain, executive director for the city of Everett, said freight traffic is part of the city’s history, and oil trains are simply a newer component of it.

There is growing concern over crude-by-rail shipments at the local, state and federal levels and Everett leaders are engaged in the conversations, he said.

Mark Mulligan / The Herald

A placard with the number 1267 signals that a tank car on a waiting train along in Everett in June contains crude oil. cars of crude oil, which can be identified by a red, diamond-shaped hazardousmaterial placard that bears

P R E M I E R

the number 1267.

Gros said the public needs to keep the risk in perspective. Dangerous and

P R O G R A M S

•

Great Plains and other parts of the country, according to the Association of American Railroads.

The state Department of Ecology estimates Bakken crude shipments by rail in Washington rose from zero barrels in 2011 to nearly 17 million barrels in 2013.

BNSF is one of three railroad operators moving large enough shipments of Bakken crude in Washington to require reporting.

To this point, they are backing development of safer tank cars, ensuring emergency responders have needed equipment and the infrastructure of tracks and at-grade crossings are in safe condition, he said.

The federal order came in response to a surge in oil trains and a spate of accidents in the U.S. and Canada involving Bakken, a light, sweet crude considered more volatile than many other types of oil.

U.S. crude oil shipments by rail topped a record 110,000 carloads in the first quarter of 2014, spurred by booming production of shale oil in the northern

The Portland and Western Railroad runs an average of three trains a week between Vancouver and points in Oregon while Tacoma Rail moves the same number in Pierce County each week, according to information posted Tuesday.

P R O V E N

V A L U E

Union Pacific Railroad informed the state the company does not move enough Bakken crude oil on any single shipment to meet the reporting threshold.

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16 July 2014

The Bellingham Business Journal

2014 MayJuly 2014

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Embroidery Works Inc., Birch Equipment Rental & Sales, Blade Chevrolet, Blaine Insurance, Blythe Plumbing & Heating Inc., Bob Wallin Insurance Inc., Bode's Electric & Plumbing, Bode's Precast Inc., Borders & Son Quality Roofing Inc., BP Cherry Point Refinery, Builders Alliance, Building Design Services, Building Performance Center, Buyer's Market, C & J Constructors, Canyon Industries Inc., Cascade Drywall Inc., Cascade Engineering Group, Cascade Natural Gas Corp., CB Wholesale Inc., CCC Services, Ceilings Unlimited Inc., Charly Myers Real Estate (Coldwell Banker), Chicago Title, Chmelik Sitkin & Davis PS, Chuckanut Builders, Chuckanut Lighting, Clean Water Services LLC, Coast Construction, Coast Insulation LLC, Coast View Construction Inc., Coastline Equipment Inc., Colacurcio Brothers Construction Company Inc., Concrete Nor West, Country Glass and Door Inc., Cowden Gravel & Ready Mix, Crave Catering, Creative Construction & Remodel Inc., Cruisin Coffee, Culligan Northwest, Custom Closets & Bedrooms, David Simpson, Dawson Construction Inc., DeJong Heating & Refrigeration Inc., Dewaard & Bode: The Appliance & Mattress Giants, De-Watering Services LLC, Dirt Works Bellingham Inc., Duane Sala Construction LLC, Dykstra Construction Services LLC, Eagle Contracting & Steel Buildings Inc., Elite Electrical Contractors Inc., EMB Management Inc., Emerald Builders Inc., Environmental Pest Control & Insulation Inc., Equity Builders LLC, Ershigs Inc., Everkept Construction Inc, Excel Electric Inc., Express Electric Inc., Faber Construction Corp., Fastcap LLC, Favinger Plumbing Inc., Feller Heating & Air Conditioning Inc., Ferndale Ready Mix Gravel Inc., First Choice Building Inspection Services LLC, First Federal, G.K. Knutson Inc., G.R. Plume Company Inc., Gale Contractor Services, Gary's Plumbing & Heating LLC, Gateway Controls Inc., GDS Countertops Inc., Geyer & Associates Inc., Granite Precast & Concrete Inc., Great Floors, Greenbriar Construction Corp./Whatcom House Movers, Greggerson Painting Inc., Guardian Security, H & L Aluminum USA (listed with BIAW as Teibrob Corp.), Halvorson Losie Willner PLLC, Harbor Lands Co., Hardware Sales Inc., Haskell Corporation, HBHansen Construction Inc., Heeringa Excavating, Henifin Construction LLC, Hertco Kitchens LLC, Higher Plane Cabinetworks Inc., Highline Construction LLC, Hilltop Restaurant & Catering, Hindman Construction Inc., Home Front Services Inc., Homeward Designs Inc., Honcoop Trucking LLC, Hudson Remodeling, Hulford Electric Co. Inc., Hunnicutts Inc., Hydro Mechanical Inc., Industrial Design & Equipment Inc., Innovations for Quality Living, Interconnect Systems, Interior Doors & More, Iverson Earth Works LLC, Jansen Inc., JM Electric, Jones Engineers Inc. PS, Joostens Roofing Inc., Judd & Black, Justesen Industries, JVD Construction Inc., JWR Design Inc., K Engineers Inc., Kamps Painting Company Inc., Kaptein Construction, Kelly's O'Deli Inc., Kenoyer Contracting and Design Inc., Kramer Construction Inc., Land Development Engineering & Surveying Inc., Landmark Enterprises Inc, Landmark Real Estate Management LLC, Langabeer & Traxler PS, Larry Brown Construction Inc., Larry Steele & Associates Inc., Larson Gross PLLC, Legacy Kitchen & Bath / Russell's Window Coverings, Leisure Home & Spa, Len Honcoop Gravel Inc., Lightning Electric Inc., Louis Auto Glass Inc., Ludtke Pacific Trucking, Lyndale Glass Inc., Lynden Floor Design, Lynden Sheet Metal Inc., Lynden Tribune & Print Co., M. C. 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Baker Silo Inc., New Whatcom Interiors, Nielsen Brothers Inc., Nolans Roofing Inc., North Coast Credit Union, North Coast Electric / Lighting, North County Lawn Care, North Pacific Concrete Pumping Inc., Northern Marine & General Contracting Inc., Northsound Refrigeration Inc., Northstar Stone & Landscape Supply, Northwest Chip & Grind Inc., Northwest Energy Systems of WA Inc., Northwest Fence Inc., Northwest Heavy Equipment Repair Inc., Northwest Liquid Transport 1 Inc., Northwest Professional Services, Northwest Propane LLC, Northwest Sky Ferry, NW Safety Signs Inc., OASYS Inc, Oltman Insurance, ONeill Group Inc., Overhead Door Co. of Bellingham Inc., P & P Excavating LLC, Pacific International Grout Co., Pacific Northwest Roofing , Pacific Party Canopies Inc., Pacific Surveying & Engineering Services Inc, Paint The Town, Pearson Construction Corporation, Pederson Bros. Inc., Peoples Bank, Perry Pallet, PFC Corp., Phantom Screens, Pioneer Post Frame Inc., Plastering Plus Northwest, PM Northwest Inc., Pottle & Sons Construction Inc., Price & Visser Millwork Inc., Print & Copy Factory, ProBuild, Profection Painting Inc., Professional Turf Growers LLC, Profile ConstrucOFFICERS Tony Moceri, Moceri tion Inc., Puget Sound Energy, Quality Construction & Plumbing, R & T Construction Inc., Rainshield Handyman Services Inc., Ralph's Floors Inc., RAM Construction Inc., Razz Construction Inc., RCI ConPresident: Cleo Callen, De-General Contractors Construction struction Inc., Recycling & Disposal Services Inc., Redden Marine Supply Inc., Reichhardt & Ebe Engineering Inc., Rice Insurance LLC,Services RMC Architects PLLC, Robinson Hardwood & Homes LLC, Roger Almskaar, Use watering Rob Staveland, Aiki Land Homes FirstConst.

Vice Mark Garrett O’Brien, Consultant, Ronald T Jepson & Associates, Roosendaal-Honcoop Construction Inc., Rose Construction Inc., S & S Concrete Inc.,President: S & W Rock Products LLC, Sail Electric Inc., Sanitary Service Co. Inc.,Volonta Schouten ConstrucSchramer, tion LLC, Schramer Construction Co. Inc., Security Solutions NW/Bellingham Lock & Safe Inc., ServiceMaster Clean by Roth, Servpro of Schramer Bellingham, Sherwin-Williams Co., SignsCorporation

By Tomorrow, Signs Plus Inc., SilvaStar Forest Construction Dan Williamson, Williamson Products, Siper Quarry LLC, Skeers Construction Inc., Smith Mechanical, Snapper Shuler Kenner Insurance, Special-T Signs & Graphics, St John Glass & Glazing, Steel Magnolia Inc., Sterling Real Estate Group, Stremler Second Vice President: Maria Construction Gravel Inc., Strengholt Construction Co. Inc., Strider Construction Co. Inc., Sullivan Plumbing Inc., T & T Recovery Inc.Callen, dba Lautenbach T.C. Trading Company Inc., TEK Construction Inc., Terpsma Construction Inc., DirtIndustries, Works The Bellingham Herald, The Chimney Sweep Inc., The Color Pot Inc., The Final Touch Cleaning Service Inc., The Franklin Corporation, The Sign Post,Smith, The Unity Group InsuranceASSOCIATE - a Division of HUB International Northwest LLC, Secretary: Monty M.C. BOARD SmithTriple Construction Dannon Traxler, Langabeer Tiger Construction Ltd., T-Leasing Coin Laundry Rental & Sales, Topside Roofing, TPS Remodeling / Four Seasons Sunrooms, S Construction Inc., Trus Joist / Weyerhaeuser, Valley Plumbing & Electric Inc, Van Beek Treasurer: Stephanie Artino, and Traxler Drywall Inc., Van's Plumbing & Electric Inc., Velocity Electric Corporation DBA VECOR, Viewpoint Group Inc., Village Lighting, Vollara, Volonta Corporation, Vossbeck Construction Inc., Walkers Carpet One Floor & Home, WashArtino Advisory Brent Cowden, Cowden ington Federal, WECU, Welcome Construction Inc., Wellman & Zuck Construction LLC, West Coast Windows Inc., West Mechanical Inc., WesternGroup Concrete Pumping Inc., Western Forest Products, Refinery Services Past President: Don Gravel and Western Ready Mix Inc., Western Roofing Co. Inc., West-Lind Construction Management Inc., Westside Building Supply, Whatcom Builders Inc., Whatcom Construction Inc., Whatcom Land Title Co.Jean Inc., Whatcom Landscapes Inc., Whatcom Robinson, Whatcom Sexton, EMB Roofing, Whatcom-Skagit Housing, Whidbey Island Bank, Wiebe Construction, Williamson Construction Company, Windermere Management by Ebright Wight LLC, Windermere Real Estate, Windsor Plywood, Wise Enterprises Construction Management Darcy Jones, Jones LLC, You Buy It We Install It Floors Inc., Z Construction Inc.

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July 2014 17

The Bellingham Business Journal

Promotions announced at Peoples Bank

BELLINGHAM - Peoples Bank announced that Mark Swanson was promoted to vice president and regional r e t a i l banking manager.

Swanson has Mark Swanson more than 20 years of business management experience and most recently served as branch manager at the Peoples Bank Cordata and West Lynden branches.

He joined Peoples in 2010.

In his new role, Swanson is responsible for the oversight of sales, service and operational performance of retail branches in Whatcom, Skagit and Island Counties.

Also promoted:Debbie Hogue accepted the position of a s s i s t a nt vice president and branch manager of the Cordata and West Debbie Hogue Lynden branches.

She joined the bank in 2011 and was previously the branch manager at the Ferndale Branch and has 24 years of banking experience.

Rusti Elefson accepted the position of a s s i s t a nt vice president and branch manager for the Fe r n d a le Rusti Elefson Office.

Elefson has 18 years of local community banking experience and has been with Peoples Bank since 2002.

Peoples Bank is a locally owned and operated, independent community bank with more than $1.3 billion in assets.

Headquartered in Bellingham, the bank was founded in 1921 and operates 24 full-service branches and three loan production offices located throughout Washington.

New doctor at Interfaith Community

Dr. Donald Brunk has joined the medical staff at Interfaith Community Health Center and is currently accepting new pediatric and adult Donald Brunk patients.

He will begin seeing patients Monday, June 16.

Brunk earned his medical degree from the University of Virginia School of Medicine in Charlottesville, Virginia, and completed a residency in family medicine at the University of Pittsburgh Medical School’s Shadyside Family Health Center in Pittsburgh, Pennsylvania.

He is board certified in family medicine.

Brunk comes to Bellingham from Shiprock, New Mexico, where he has been a staff physician at the Northern Navajo Medical Center since 1989. In addition to providing patient care, he has served on the medical center’s utilization review and pharmacy and therapeutics committees, has been the director and assistant director of the medical center’s emergency services department, and has provided primary care to inmates and staff at the Shiprock jail.

Scott named as physician VP for PeaceHealth BELLINGHAM – Dr. Maryanne Scott has been selected as physician vice president for PeaceHealth Medical Group.

Scott, an allergist, has Maryanne Scott been in the position on an interim basis since September. She continues to partner with Deb Taylor, the director of PeaceHealth clinic operations, and sits on the Medical Group leadership team. She continues to see patients in her specialty of allergy and immunology on a part-time basis.

Ellenz appointed as VP at Bellingham Marine Jesse Ellenz, general manager at Bellingham Marine, has been appointed to the position of vice president of special projects, according to the company.

Ellenz will also remain Jesse Ellenz general manager of Bellingham Marine’s northwest division until a replacement is hired.

Ellenz assumes day to day oversight of the company’s efforts to expand its reach into projects beyond the typical marina market.

He joined Bellingham Marine in 2006 as a project manager, and holds a bachelor’s degree in construction management from Central Washington University.

Ellenz has worked in construction for more than 15 years.

Lawyers recognized by magazine BELLINGHAM - Two lawyers for Zender Thurston, P.S. are being recognized as Rising Stars by Washington Super Lawyers Magazine.

Bryan Page and Michael K l e p s Bryan Page are being given the awards as up and coming attorneys who are under 40 years of age or have practiced for less than 10 years.

Page has been with Zender Thurston since 2008 and practices in the areas of litigation, business and commercial law, real estate law Michael Kleps and appellate advocacy.

This is the second year that he has received this recognition.

Kleps joined the firm earlier this year. He has practiced for more than nine years and prior to joining Zender Thurston, was a sole practitioner. His areas of practice include estate planning and elder law.

Don Alper to retire

LEASE OR SELL YOUR COMMERCIAL PROPERTY

BELLINGHAM - Don Alper, Western Washington University’s director of the Center for CanadianAmerican Studies and Border Policy Don Alper R e s e a rc h Institute and a professor of political science, will be resigning from those positions at the end of September and retiring from the university at the end of the year.

A search for his successor will begin soon.

Alper has a doctorate in political science from the University of British Columbia and has taught at WWU for 42 years. He has been director of the Center for Canadian-American Studies at WWU since 1993.

The center, which has won nine Title VI federal grants from the U.S. Department of Education, is a nationally recognized center of excellence for American scholarship on Canada.

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In 2004 Alper led the effort to create the Border Policy Research Institute, a multi-disciplinary institute housed at WWU that undertakes research that informs policy-makers on matters related to the Canada-U.S. border.

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18 July 2014

The Bellingham Business Journal

R

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Bellingham / Whatcom Chamber of Commerce & Industry : Representing Businesses Across Whatcom County

“Putt”er around at the Chamber Golf Classic By: Meghan Sternal

L

“In recognition of our loyal members, we

CELEBRATE ENERGY INDEPENDENCE With Rebates for Qualified High-Efficiency Measures!

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The Chamber Golf Classic is scheduled on Friday, September 16, 2014

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ce

g

ocated about seven miles north of downtown Bellingham, the North Bellingham Golf Course will be the location for the Ninth Annual Chamber Golf Classic hosted by the Bellingham/Whatcom Chamber of Commerce & Industry. The well-

manicured 18-hole course has beautiful panoramic views of Mount Baker and the surrounding area. This event is a great opportunity to network with local businesses and participate in some friendly competition.

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are providing them a discounted registration rate until July 15,” Chamber CEO/President Guy Occhiogrosso said.

“We want to give our members a chance to make it an all-members event. We hope to engage with our members through events like the Golf Classic, on top of the services and other

networking opportunities we provide for them.”

Members of the Bellingham/Whatcom Chamber can register for the early bird special before July 15th for $500 per foursome.

Registration will open to the public on July 16th for $600 per foursome.

Register at www.bellingham.com or call the chamber at (360) 734-1330.

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July 2014 19

The Bellingham Business Journal

State starts advertising campaign to help out Darrington

BY KARI BRAY

THE (EVERETT) HERALD

DARRINGTON — Darrington businesses were struggling before the hillside collapsed, burying Highway 530 in mud and rocking the small community to its core.

After the Oso mudslide, the town of about 1,400 people and less than 50 businesses could use an economic boost in the form of summertime tourism.

A state-funded advertising campaign kicked off in June to highlight the natural beauty and outdoor recreation opportunities in the Stillaguamish Valley, from Arlington to Darrington.

The state Department of Commerce is funding the $150,000 campaign in hopes of rejuvenating businesses that floundered after the Oso mudslide, said Paul Queary, campaign spokesman.

“Business wasn’t very good before the slide, and it got downright scary after the slide,” said Martha Rasmussen, board member with the Darrington Area Business Association.

Police, firefighters, rescue crews, politicians and reporters swarmed the Stillaguamaish Valley in the weeks after the March 22 disaster that claimed 43 lives. Business owners stepped up to help with food, space and supplies, Rasmussen said. Their efforts made the community stronger, but businesses’ already limited revenues

began to dwindle.

“The streets filled up and got busy, but we didn’t get a lot of clientele at the businesses,” Rasmussen said.

“We flatline except for summer. We live for that. That’s where we get our money to carry us through the winter.”

The Visit Stilly Valley campaign focuses on the seasonal recreation opportunities that keep a number of Darrington and Arlington-area businesses afloat.

The campaign’s centerpiece is a 30-second commercial featuring images of camping, bicycling, hiking, rafting and climbing with the tagline: “There’s never an end to the possibilities within the Stillaguamish Valley.”

The commercials are scheduled to air on television in the Seattle and Vancouver, B.C., markets until mid-August, Queary said.

While each commercial features the same snippets of outdoor recreation in the valley, different endings highlight local events throughout the summer, starting with the Timberbowl Rodeo in Darrington this weekend and moving on to the Arlington Fly-In, Darrington Bluegrass Festival and Summer Meltdown in Darrington.

BrandQuery, a marketing and branding agency based in Mount Vernon, is designing the campaign. The marketing is centered on images of stone cairns, meant to symbolize “way-finding, navigating and finding a sense of place,” according to

a BrandQuery news release.

“The vision from the campaign really came from the people of the Stillaguamish Valley,” said Jacque Beamer, president and brand strategist for BrandQuery. “The main ideas for the campaign came from meetings in Darrington, Oso and Arlington.”

Hand Crank Films, based in Bellingham, produced the television commercials. Accompanying social media campaigns also are under way on Facebook, Twitter and Instagram, Beamer said.

Rasmussen described the Visit Stilly Valley campaign as “a real lifesaver” for her town.

“I think still a lot of people have not discovered that we have an incredible outdoor recreational opportunity up here,” she said.

The campaign’s success will be measured by the turnouts at summer festivals and any upticks in participation in outdoor activities, Queary said.

The first chance to gauge public response to the advertisements will be at the Timberbowl Rodeo, which takes place Saturday and Sunday at 2 p.m. at the Darrington Rodeo Grounds.

“We’re expecting a really great response from the community,” Beamer said.

“I think people really want to know how to help, and they can help Oso, Arlington and Darrington by showing up.”

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20 July 2014

The Bellingham Business Journal

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