PMC | Facilities Management Services - Solution Inspired

We thank you for having us a chance to discuss how PMC and our affiliated companies can help turn your vision into a reality.

We offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at the clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients.

Currently, Vietnam is expected to be the fastest growing urbanization. This growth is going to be accompanied by having more integrated and high-tech workplaces and facilities that will include Office Spaces, Residential, Townships, Educational Institutes, Data centers, Manufacturing, Hotels, and Hospitals across the country. This will create an acute demand for having organizational competencies to maintain these premises in a systemic and integrated manner to enhance the well-being, motivation and productivity of the users of these facilities.

Organizations have outsourced non-core activities such as Integrated Facilities Management Services to other service providers due to a focus on profitability and a growing preference to concentrate on core activities. Clients are becoming more aware of the long-term value that a professionally managed provider like us can bring. Client organizations are looking for not only cost efficiency and service delivery, but also how the management team can become an extension of their organization and, eventually, a reflection of their organizational culture. Furthermore, the use of technology to manage and maintain service excellence is becoming increasingly important for all industry stakeholders, whether in terms of training, operational efficiency, performance monitoring, and reporting.

We strongly believe in long-term partnerships with a clear roadmap for our clients' cost, process, infrastructure, and efficiency improvements. Since our inception, client retention has been a strong testament to our service excellence and cost effectiveness. We believe that we are qualified in our field to offer you our expertise, local knowledge, and approaches based on international standards. We look forward to partnering with you.

Best regards,

Dear valued partners,

OUR VISION, MISSION AND VALUES

Our Vision

The humility, tolerance, and passion for learning are nurtured and widely spread among PMC’s members. We have made endless efforts in applying international standards and hospitability suitable to Vietnamese culture. With an aim at bringing to our clients, partners, and PMC members pleasant moments and tranquillity. This is also to cover the part that the hustle and bustle of daily life have taken from each one of us.

Our Mission

We are going to be a leading company in maintaining professional ethics, values, and commitments that have been made with customers, partners, and PMC members.

Our Values

• Integrity

• Challenges

• Respect

• No compromise on quality

• Life balance

• Humility

BUSINESS SEGMENTS THAT WE OPERATE IN

PMC offers a comprehensive range of innovative facilities management solutions that target cost effective, sustainable results at the clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients.

Township

Apartment complex/ Condominium

Public headquarter

Industrials/ Manufacturing

Shopping mall

Hotel / Condotel

Data Center School Office / Officetel

INTEGRATED FACILITIES MANAGEMENT

With globalization, emphasis on environmental awareness and growing health concerns, the need for professional Integrated Facilities Management Services has become a necessity. A well maintained facility leads to a healthy, comfortable and secure work environment where maintenance costs are optimized, superior quality is maintained and management systems and processes are standardized.

We integrates processes and systems within an organization to develop and maintain required services that support and enhance the effectiveness of our solutions. Our facility management encompasses all critical aspects ranging from technical and soft solutions services, including:

Repairs & Maintenance

Cleaning Services

Security Service

Pest Control

Waste Management

Landscaping

Grounds Maintenance

Soft Service Solutions: Front Office & Reception Management, Space Planning, Staffing Solutions, Move Management

REPAIRS & MAINTENANCE

Our clients are assured of reliable uptime of their critical assets through our strict adherence to maintenance protocol in data centres, lab spaces, hospitals and other mission-critical facilities. The key to our service delivery is the understanding of the criticality of our clients’ infrastructure, the configuration of the equipment and systems supporting it and requirement of resources to promptly respond to any type of emergency. We have in place the infrastructure and personnel to deliver and support the services required by our clients.

From capital asset and facility maintenance to managing MEP services and building fabric, our highly trained maintenance professionals take care of the day-to-day jobs that keep facilities and assets performing optimally. These include:

CCTV and Security Systems

Fire Alarms & Prevention

Building Management System Operation

Plumbing Access Control

ENERGY MANAGEMENT

Our skilled technicians will analyse your building and recommend energy saving strategies, including low-cost improvements and energy rebates that can help:

Reduce operating costs, now and in the future Improve indoor air quality and comfort

Automate mechanical systems for optimal energy usage

Increase property value Reduce your carbon footprint

Our skilled technicians will analyse your building and recommend energy saving strategies, including low-cost improvements and energy rebates that can help underwrite more extensive energy-conserving equipment upgrades.

We are committed to energy efficiency and environmentally responsible business practices, both as a builder and as citizens of our community. We adhere to these environmental practices:

Comply with environmental regulations

Encourage suppliers to comply with environmental regulations

Conduct operations in an environmentally sound manner Apply the principles of reduce, reuse and recycle

Pursue ongoing improvement in our environmental performance

Communicate our environmental policy, practices and impact to clients, team members, employees and others

Promote environmental responsibility among our employees

CLEANING SERVICES

Life Balance provides cleaning services to premises of all types and sizes. We understand the complexities of operating a building, offering customizable cleaning solutions to meet the needs of your unique requirement.

We will collaborate with you to develop a custom cleaning service plan that satisfies you, which may include the following:

• Cleaning of all areas, common, high-traffic & behind the scenes.

• Sanitation of stock & staff areas, bathrooms, kitchens, etc.

• Removal of garbage and recycling.

• Wall and window washing.

• Dusting of all areas, high and low.

• Vacuuming, floor sweeping, mopping, & carpet cleaning.

• Disinfection of touch points, doorknobs, & railings.

• Freshening of the air and general atmosphere.

• Cleaning of furniture, decor, displays, and service areas.

• General janitorial services.

DEEP CLEANING

PERIODICAL CLEANING

POST CONSTRUCTION CLEANING

PROVIDING CLEANING EQUIPMENT

HOUSEKEEPING

PEST CONTROL

Our integrated pest control services protect your premises, products and goods, and ensure they meet the appropriate quality, health and safety regulations. Our pest control solutions establish practices that allow you to comply with stringent local and international standards.

We believe pest control begins with a deep scientific understanding:

General Disinfestation Services

Cockroach, Rodent, Mosquito and Bird Management

Termite and Wood Borer

Management

Bedbug Treatment

Pest Identification Services

Independent Pest Consultancy

Our pest control service includes:

Our national network of commercial pest control technicians possess the expertise to remove all form of pests and can protect your premises using humane and environmentally friendly processes and associated products.

We pride ourselves in providing a professional, friendly and efficient service, offering advice on prevention and control pests. In addition we will provide detailed recommendations on building proofing and general housekeeping and hygiene.

Our professional approach does not just remove the immediate problem but includes taking preventative measures regarding reoccurrence of the problem. In addition we provide planned maintenance measures to reduce the damage to stock, property and most importantly client’s image and good reputations.

SECURITY SERVICES

Our security solutions delivered through our experienced service partners can be designed to meet your specific and customised requirements.

AKATSUKI provides a comprehensive analysis of the specific vulnerabilities and equirements of our clients before suggesting a security guards solution. We integrate mobile, static, and technological elements into our decisions.

The best way to prevent losses within a business is to proactively prevent incidents which could lead to them.

Security risk assessments

Fire prevention, safety, and protection

Concierge and reception services

Perimeter patrols and access control

Monitoring of CCTV, alarm panels, and key control

First aid and emergency response

Personal security

Event security

HR TRAINING & DEVELOPMENTOUR BIGGEST DIFFERENTIATION

We believe that the quality of our people is the foundation of our success.

We have a structured Employee Development Program in place that establishes standards for what we need to do as an organization to be an employer of choice. From that, we have practices in place for:

• Communication

• Empowerment & Recognition

• Career Development

Given our on-the-job training model, we are deeply committed to and invested in the training, growth, development, and retention of our teams in order to provide consistent and high-quality service. Our dedication to excellence is deeply embedded in our workplace culture, and it extends beyond serving our clients to include the environment and the community.

LOOKING FOR COOPERATION OPPORTUNITIES

Focusing on Facilities Management, we are seeking partnership via services and ecosystems provided by our affiliated companies, such as:

PMC

IntegratedFacilitiesservices & provides regular and seasonal workers from Vietnamtoyourcountry

SMAC

Maintenance services & seekingpartnerstoserveas equipment providers in Vietnam

LIFE BALANCE

Cleaning services and seeking partners to serve as chemical and equipment providers in Vietnam

PEST SOLUTION

and services control Pest seeking partners to serve as equipment and chemical providersinVietnam

ABOUT OUR ECOSYTEM

PMC was founded through a collaboration between VNPT, one of Vietnam's largest corporations, and Biken Techo Japan. PMC has offices in Hanoi, Da Nang, HCMC, and Quang Ninh and currently provides real estate services to over 100 projects in Vietnam.

PMCC offers real estate consulting and management services for various types of housing.

PMCI specializes in investment consulting and assisting investors from Vietnam and other countries. PMCI is committed to maximizing the value for investors, particularly those in the real estate service sector, by developing new solutions and services.

PMC Knowledge offers real estate courses as well as certified professional training in various services.

NCP is a commercial real estate and financial investment consultancy, brokerage, and management firm. NCP strives to meet the increasingly diverse and specialized needs of customers by leveraging their extensive experience in real estate management, lessee representation, industrial park and logistics management.

SMAC provides consulting, design, maintenance and repair services for various types of real estate. SMAC aims to meet the needs of investors and real estate managers in operating technical infrastructure in a harmonized, diverse, and specialized manner by utilizing IoT and AI.

AKATSUKI

Life Balance specializes in providing professional cleaning services for various types of real estate, ensuring that customers have a comfortable living space.

Binh Minh Xanh has over 15 years of experience in integrated pest management, using specialized solutions and advanced technologies to protect the living environment in a safe and sustainable manner.

A company providing security services, our security solutions are delivered through our experienced service partners and can be designed to meet your specific and customised requirements.

The International Institute of Real Estate Research and Facility Management gathers scientists and experts to carry out research, training sessions as well as apply science and technology services in the field of real estate, urban planning.

Property & Management Company

Ha Noi: Floor 21, VNPT Tower, 57 Huynh Thuc Khang St, Dong Da

HCMC: Room 505, 42 Pham Ngoc Thach St, District 3

Da Nang: 36 Tran Quoc Toan St, Hai Chau District

Website: www.pmcweb.vn