Customer Service

The City is in the business of providing service to its residents. Both internal and external services are directly impacted by the decisions of the City Council.

Future Planning

In every decision that is made, leaders must consider the City’s long-term plans and the effects of today’s actions on tomorrow’s goals.

Human Capital

Providing quality services and programs requires personnel that are technically skilled and community minded. As the community grows and services expand, so too must the staff to manage that growth.

Capital Assets Management

Facilities and equipment needs, parks and open space, roads, and sewer and water infrastructure require ongoing attention and planned investment to keep up with space needs and minimize major failures in service due to deferred maintenance.

Budget / Funding

All staffing resources, capital assets, services, and long-term success require thoughtful investment of public funds. Thus, honest and accurate budgeting is imperative and interrelated across all strategic lenses.

Priority Lenses

Trying to prioritize too many items within any given period can lead to confusion of purpose. When too many things are deemed “top priority” staff struggle with how best to take action trying to maintain progress on too many fronts while not successfully completing any.

2023 Priorities

Key Capital Priorities

Continued Infrastructure Maintenance

Economic Development Initiatives

Quality of Life Investments in Parks, Recreation, and Safety

Key Operational Priorities

Comprehensive Plan Update

•Sustainability and Resiliency Initiatives

•Arts and Culture Plan

•Inviting and Welcoming Initiatives

•Recruitment of Volunteers for Boards and Commission

•Space Needs consideration for Public Works and Parks Operations

Continued Partnership with Polk County Conservation on watershed and quality of life initiatives

Seek outside funding for all initiatives and priorities to leverage city dollars

Fire Department Staffing

Public Works Staffing - Creations of Divisions