Playford Connect

Playford Connect Connecting you to services in the City of Playford

Local services

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Services guide legend

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The services in this booklet are available to anyone experiencing housing insecurity or doing it tough.

Free drinks

Bread

GP/Nurse

Some services have eligibility criteria as detailed in the service descriptions below. If you require assistance to identify or connect with a suitable service provider, please get in touch with us.

Free meal/ Free food

Clothes

Shelter

Cheap groceries

Blankets

Toiletries

Fruit & Veg

Cleaning products

Support services

Shower

Laundry

Companionship

Supporting the wellbeing of our community is important to the City of Playford.

Emergency contacts

1800 RESPECT 1800 737 732 13 YARN 13 92 76 Homeless Connect 1800 003 308 Lifeline 13 11 14 Police • Fire • Ambulance 000 Kids Helpline 1800 551 800

Please reach out if you need support

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Food Bank Food Hub

Provides material aid in the form of low-cost grocery items for individuals and families in financial distress. Free fresh fruit, vegetables and bread are also available.

Anglicare SA Elizabeth........... 1800 061 551 Nunkunwarrin Yunti SA.......... (08) 8406 1600 St Vincent De Paul..................... 1300 729 202 Uniting Communities............... (08) 8202 5846 Food Hub Location: 130 Peachey Road, Davoren Park

Food Hub Open: Monday – Thursday, 9am – 3pm (excl. public holidays)

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Affordable SA (website, app and helpline)

An initiative of the Salvation Army and South Australian Government, this website and App provides a range of information and practical tips and tools to help support with managing the cost of living including housing, utilities, transport, health, education, finances, food and justice.

Phone: 1800 025 539 To access valuable information, referrals and guidance.

Northern Communities Of Hope, Davoren Park Food Give Away

$4 two-course lunch on Friday’s. Free giveaway of bread, vegetables and other food.

Location: Cnr Heytesbury Road and Pritchard Street, Davoren Park Open: Friday, doors open from 10am Phone: (08) 8254 7415 Email: office@ncoh.org.au www.ncoh.org.au

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Fred’s Van Meal Service We can provide a meal, blankets, toiletries, snacks, hot beverages and most importantly, companionship. People are under no obligation to pay for the meals or goods provided, but we do encourage people to stay and chat as a Fred’s Van community.

Cost: Free

Locations and Hours of Operation: Elizabeth....... Vinnies Elizabeth, 8 Langford Drive, Elizabeth.

Wednesday from 6pm, and Sunday from 12pm

The helpline is also available Monday to Thursday 9:30am to 8:00pm and Fridays from 9:30am to 4:30pm.

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Heart & Soul Group

Anglicare – Emergency Assistance

We are dedicated to assisting individuals facing food insecurity by providing a complimentary online service that delivers essential food packages, inclusive of fruits, vegetables, and bakery items.

We provide relief through the provision of food, pharmacy vouchers (for prescribed medication), blankets and other linen. Please note our phone line will close when capacity has been reached for the day.

Cost: Free, although there is a nominal $15 delivery fee associated with each online order.

Delivery schedule: Northern Suburbs every Tuesday.

Orders must be placed by 12 pm on Monday.

Open: Monday to Friday 10am – 2pm Location: 30 Fourth St, Wingfield www.heartandsoulinc.com.au

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Healthy Food Co The Healthy Food Co. provides low-cost nutritional food products and grocery items to the whole community at reasonable prices. We offer Easy Meal kits that feed a family of 4 for under $14.50 per kit.

Locations: • Smithfield Plains The Precinct, 112 Coventry Road Smithfield Plains Open: Monday 9am – 3pm, Tuesday to Friday 9am – 4:30pm Phone: (08) 8254 3641

• Elizabeth Downs Elizabeth Downs Shopping Centre, Shop 5, 26 Hamblynn Road Open: Monday 9:30am – 3pm. Tuesday to Friday 9:30am – 3:30pm.

Phone: (08) 8287 4299

Location: The Clock Tower, Playford Boulevard, Elizabeth

Open: Emergency Assistance is available Monday to Friday 9am – 12pm Phone: 1800 061 551 Call from 9am Monday to Friday for an appointment.

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Salvation Army Playford Corps

Each year, thousands of Australians seek help from The Salvation Army for daily expenses and unexpected bills. We provide immediate crisis support and work to address long-term economic issues. Our Doorways program collaborates with Moneycare to offer financial counselling and prevention strategies to help individuals regain control of their finances and avoid hardship.

Location: 39 Kinkaid Rd (Cnr Kinkaid and Aylwin St), Elizabeth East Phone: 08 8255 8811

Hours of operation: • Thrift Shop open Monday to Friday 9:30am-3.30pm (sometimes closing earlier due to volunteer availability) • Doorways Community Support open Monday to Friday 9am – 4pm • Employment Plus Parents Next open Monday to Friday 9am – 5pm • NILs and Moneycare by appointment.

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ADRA Community Pantry

ADRA – Adventist Development and Relief Agency runs a community food pantry to provide food directly to local residents or families affected by food insecurity. Some food is free or priced lower than cost price.

Location: Shop 9, 240 Peachey Rd Smithfield Plains.

Open: Monday to Thursday 9am – 2.30pm

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Metropolitan Youth Health, Elizabeth

We offer a range of free and confidential clinical health services to vulnerable young people aged 12–25, with a focus on young people under 18 years.

We provide a therapeutic trauma responsive health service covering the following areas: • Health assessments, screening and management of general medical issues (we run Nurse/Midwife and Dr led clinics at our sites and at various outreach locations) • Antenatal and postnatal care • Sexual health (including screening, pap smears, contraception advice and emergency contraception) and education • Immunisation and health education Programs for pregnant and parenting young people and their partners, including: • health care, education, training and career pathways • educational case management and group activities

Hands of Hope Foundation

The Foundation seeks to practically help survivors of family and domestic violence, by providing crisis support and emergency relief services.

Hands of Hope provides a wide range of services to our clients • Emergency food relief • Housing assistance, such as relocation and donated furniture delivery • Vouchers for food, goods and services • Support, referrals, mentoring and workshops.

Phone: 0423 174 221 (24/7 messaging service) Email: enquiries@handsofhope.asn.au

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Connect Me (app)

The ‘Connect Me’ app is an initiative of the Northern Adelaide Mental Health Alliance to provide community with contact information for mental health and related support services across the northern suburbs. The app uses a directory and map format to provide a userfriendly experience with quick access to service provider details.

The app can be downloaded free from Apple’s App Store or Android Apps on GooglePlay, search for ‘Connect Me Service Directory’.

Making an appointment: 1800 716 881 or (08) 7117 0920 Open: Monday to Friday, 9am – 5pm Location: 6 Gillingham Road, Elizabeth

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Ask Izzy (online)

Homeless Connect

And if you’re on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don’t have credit or access to wifi.

• Connect you with relevant services and information to help in your current situation • Short-term assistance until you can be connected to a specialist homelessness service • Referrals to specialist services including Domestic Violence and Aboriginal Family Violence services, youth services and mental health support

Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more. It is free and anonymous, with thousands of services listed across Australia.

www.askizzy.org.au

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Safe Pets Safe Families

We work with people and pets in crises to improve outcomes and reduce the occurrence of surrender, animal abuse, neglect and euthanasia.

Our Paws & Pals program provides much needed support to displaced members of our community such as those experiencing homelessness. Paws & Pals removes barriers for the homeless and their pets by running outreach support services to pet owners sleeping rough, as well as pop up vet clinics where their pets can receive essential health care.

Other programs offered by Safe Pets Safe Families include Safe Pets Foster – for a small weekly charity contribution fee, our Safe Pets Foster program provides emergency foster care for up to 12 weeks for pets of people experiencing domestic violence, homelessness, mental illness, or a medical emergency.

Crisis intake: 0490 818 879 Email: admin@safepetssafefamilies.org.au safepetssafefamilies.org.au/

A 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia. Available anytime as a free call to help you find information and a direct referral into homelessness services.

Phone: 1800 003 308

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SA Dental Homeless & Oral Health Program

The Homelessness and Oral Health Program (HOHP) provides participating homelessness support agencies with a simple referral pathway for eligible clients to access priority general and emergency dental care, including denture care. There are no out-of-pocket costs for clients referred through the HOHP. To be eligible for the HOHP clients need to be: • Homeless or at risk of homelessness • 18 years or over • Holder of a current Centrelink Concession Card

Phone: 7177 0060 Email: HealthSADSServicePlanning@sa.gov.au

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Rent Rights

RentRight SA offers a free, independent housing advice and advocacy service to help individuals sustain tenancies in various housing types, supported by the Government of South Australia and SA Housing Authority. Their Tenancy Advisors provide guidance on housing options, leases, bond queries, property maintenance, rent arrears, living expenses, and concession eligibility.

Open: 8am – 8pm, Monday to Friday

Phone: 1800 060 462 www.syc.net.au/services/housing-homelessness-support/ rentright-sa

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The Vinnies Women’s Crisis Centre

The Vinnies Women’s Crisis Centre provides all meals and serviced rooms, together with kitchen, laundry and computer facilities for guests’ use, and a children’s play room. Assistance with transport, childminding and other practical services are provided when possible, together with in-house access to St Vincent de Paul Society services, including clothing and other assistance.

Location: As many of the centre guests have fled domestic and family violence, the location of the centre is not disclosed for safety reasons.

Phone: 1800 003 308 (Homeless Connect) or 1800 737 732 (1800RESPECT)

Orange Sky Laundry Free mobile washing machine and dryer service.

Location: Vinnies Elizabeth, 8 Langford Drive, Elizabeth Wednesday 5pm – 7pm and Sunday 10am – 1pm

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Nunkuwarrin Yunti

Support is available for people with immediate and acute financial needs, such as emergency accommodation, food and travel assistance.

The following are examples of the types of Emergency Relief assistance that we can provide to people in acute need: • Transport vouchers and bus tickets; • Support to access accommodation; • Advocacy to negotiate with power, water and other utilities companies; • Material help such as food hampers or clothing, occasionally food or clothing vouchers; • Toiletries and personal hygiene items; • Providing brokering or referral to other services to help to address underlying causes of financial crisis e.g.: financial counselling.

• All of our emergency relief support is dependent on the number of items such as vouchers, tickets etc that we have available.

Location: 182-190 Wakefield St, Adelaide To make an appointment call: (08) 8406 1600 Location: 28-30 Brady street, Elizabeth Downs Tuesday to Friday, 9am – 5pm Phone: 8254 5300

If the Emergency Relief worker is not available when you call or visit, they will try to meet with you or phone you back within the hour.

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Muna Paiendi

Muna Paiendi comprises of a culturally safe, primary health service available to Aboriginal and Torres Strait Islander people, and all services are delivered free of charge. Services include but are not limited to health checks, allied health services, immunisation and wellbeing support/programs.

Phone: (08) 8182 9206

Location: Corner Mark and Oldham Roads, Elizabeth Vale (Next to Lyell McEwin Hospital) For non-urgent medical care after hours call: (08) 8130 3458

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Women’s Safety Services SA

Women’s Safety Services SA (WSSSA) supports women and children who are experiencing domestic/family violence. For free and confidential support, please contact the following: Northern Adelaide Domestic Violence Service Monday to Friday 9am-5pm Phone: (08) 8255 3622 Migrant Women’s Support Program Monday to Friday 9am-5pm Phone: (08) 8152 9260 Domestic Violence Crisis Line 24/7 Phone: 1800 800 098

Drug and Alcohol Services South Australia (DASSA)

Drug and Alcohol Services South Australia (DASSA) is a statewide health service that offers a range of treatment services for people with alcohol, tobacco and other drug issues.

Appointments are required.

To make an appointment and/or further information Phone: 1300 13 1340 (South Australian callers only – local call fee) 8.30am – 10pm every day.

DASSA Northern Services Location: 22 Langford Drive, Elizabeth SA 5112 Phone: (08) 7485 4600

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Sonder Edinburgh North

We provide services to support mental health, alcohol and other drug use, homelessness, disability, employment, Aboriginal health and chronic disease.

No appointment or referral is required.

Location: Kaurna Country, 2 Peachey Road, Edinburgh North Phone: (08) 8209 0700 info@sonder.net.au

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Adelaide North West Homeless Alliance

Our Homelessness Services work closely with you on your journey out of homelessness, with support, advice and advocacy. We are committed to providing support and services to young people, Aboriginal people, adults and families experiencing or at risk of homelessness, helping you find and maintain housing, get case management support that meets your needs, and other services that will get you living independently.

Phone: 1800 569 086

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Cos We Care

We provide both hot and cold meals as well as fresh fruit & veg, bakery, dairy, pantry, cereals, toiletries, tea & coffee, plus clothing & footwear.

This is all supplied free of charge.

Location: Fremont Park, Yorktown Road, Elizabeth Open: Saturdays, 7:30am – 8:30am

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The Vinnies Men’s Crisis Centre

The Vinnies Men’s Crisis Centre offers short-term emergency accommodation for men experiencing homelessness. We provide nutritional, tasty evening meals and light breakfast, showers and toiletries in a safe, supported and welcoming environment.

Location: 28 Whitmore Square, Adelaide Phone: (08) 8231 2250 Email: whitmore@svdpsa.org.au

Share the Dignity Free period products for women, girls and those who menstruate who are experiencing or at risk of homelessness, domestic violence or poverty via the Dignity Vending Machine.

Location: Stretton Centre Library, 307 Peachey Road, Munno Para Open: Monday to Wednesday, Friday 9am – 5pm, Thursday 10am – 7pm and Saturday, 10am – 2pm

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Playford Community Fund

The Playford Community Fund fulfils a special role in the delivery of emergency relief.

Our Support Services include: • Emergency Food Relief • Bill Pay (assistance with utilities accounts etc. this is on a individual basis after review) • Some additional services may be available for residents of the City of Playford Council area.

We are also able to refer clients to other agencies to assist with: • Domestic Violence • Family Crisis • Housing • Alcohol and/or other drug problems Location: 2nd Floor, Windsor Building (near clock tower and Target entrance of Elziabeth City Centre), Elizabeth Phone: (08) 8255 1599 From 8.30am Monday, Tuesday, Wednesday or Thursday for an appointment. Call early as appointments are limited each day.

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Munno Para West

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Northern Communities Of Hope, Davoren Park Food Give Away

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Fred’s Van Meal Service Healthy Food Co

Anglicare – Emergency Assistance

Metropolitan Youth Health, Elizabeth Orange Sky Laundry

Penfield

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Davoren Park

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Muna Paiendi

Cos We Care

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Playford Community Fund

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Munno Para

Blakeview

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Craigmore 4

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Share the Dignity

FREE wifi and charging at • Stretton Centre • Prince George Plaza • Civic Centre

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Nunkuwarrin Yunti

Sonder Edinburgh North

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Waterloo 12 Drug and Alcohol Services South Australia (DASSA) Corner 13

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Andrews Farm

Salvation Army Playford Corps ADRA Community Pantry

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Food Bank Food Hub

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Stretton Centre

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Local services Local services ..............................................................................................................

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Elizabeth CBD

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Prince

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Gould George Creek Plaza

Civic Centre

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Call 8256 0333 playford@playford.sa.gov.au playford.sa.gov.au Visit Playford Civic Centre 10 Playford Boulevard Elizabeth SA 5112 Post 12 Bishopstone Road Davoren Park SA 5113 playford.sa.gov.au/stayconnected