Health Advocate & Telemedicine

Healthcare Advocacy & Assistance Services

This program is designed to help you and your family navigate healthcare and insurance-related issues, resolving problems that you may encounter.

The Many Ways Health Advocate Helps:

· Find the right doctors, dentists, specialists and other providers · Locate the right treatment facilities, clinical trials · Answer questions about test results, treatments and medications · Explain coverage stipulations, alternatives for uncovered services · Address coverage for simple and complex treatments · Medical Bills: Uncover mistakes, Get estimates, negotiate fees, payment arrangements · Chronic care support · EAP · Wellness and incentives

Access all your benefits through ONE phone number!

877-342-8848

TELEMEDICINE

If you are enrolled in the HMS medical plan, you and your family (spouse, dependents, parents and parents-in-law) have access to Health Advocate’s Telemedicine program, powered by MeMD.

· Easy access to medical care for non-urgent issues after hours, on weekends or anytime · Addresses a wide range of health issues including colds, flu, fever, cough, allergies, skin infections, eye infections, sprains, strains, and more. · Webcam consults available online and on mobile devices, 24/7/365 · Experienced, board-certified MeMD medical providers · Avoids closed offices, crowded waiting rooms and waiting days for an appointment · Easy, one-click access from the Health Advocate member website · Consultations usually available in 30 minutes or less, at no cost.

It’s Easy to Get Started!

To request a confidential online consult with a licensed MeMD provider, simply log in to the Health Advocate member website and click the “Telemedicine” button (under “Health”). You’ll be connected directly to the MeMD portal.

If you would like to begin your consultation over the phone, don’t have internet access or have a question about the telemedicine service, call MeMD.