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Important Steps to be undertaken for an E­commerce website to succeed

Introduction to Ecommerce Website

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It is a known fact that e-commerce industry is booming and will continue to do so for years to follow.

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Being the new hot cake, everyone wants to join this industry and that is the reason why internet is bustling with innumerable e-commerce websites.

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The whole idea of selling online has taken a new turn around as everyone wants to ride this bandwagon and capitalize on it.

Price Analysis

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You should be aware about the price which your competitor is charging for the same kind of products.

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Customers have this in-built desire of comparing you with your competitors.

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Go for a proper price analysis before setting the price of your products.

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Go for the best price strategy which will fetch you profit but not at the cost of losing customers by charging them more.

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Fixing your products price is an important step in gaining visitor's trust for your ecommerce website.

Product Quality

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There is no shortcuts for quality products.

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You can make your website customer's pet by selling quality products at the most reasonable price.

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You will have to make sure that the products sold on your website is original and genuine so that your customers do not have any complaints.

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Usually people have a wrong notion about the quality of products sold through online stores, give them a reason to change their mind and shop from your website.

Secured Website

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You should make your e-commerce website fully secure for the customers.

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There are many website issues which are associated with online store.

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Try to make all the transactions and especially the payment process completely safe to gain the trust of the customers.

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SSL certification ensures that your online store is safe and secure for your customers.

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Use various tools available for checking the status of your certification.

Transparent Policy

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Give adequate tool and facility for the customer to track his item during the whole shipment process.

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Always be fair and genuine regarding revealing the charges which are levied on the shipping of the goods.

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Attract more customers by going for more and more offers and discounts during festive and special occasions.

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If you are charging anything reveal it to your customers along with all your shipping terms and conditions.

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Have a fair and transparent policy in order to build your customer's trust.

Customer Support

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Customer support is one area which can give you an edge over your competitors.

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Even though you might be delivering the best quality products but if you will fail in solving your customer's issues, everything will go in vain.

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Ensure that you have a well experienced, quick and response customer support team.

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Your team should be ever-willing to resolve the customer's problems as quickly as possible in the most polite and courteous way.

User Reviews

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Your customers can be your best critic and guide to help you in tight corner.

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Use their reviews and suggestions for the betterment for your e-commerce website.

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Use navigation tools to enhance your customer's experience and in turn get a thumpsup from them.

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Capitalize on the valuable feedback from your customers and make sure that the same are available for others to see on your website.

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The reviews help your potential customers to go for a certain product or service.

Mobile Friendly

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As nearly more than 40 percent of the all the websites are visited via mobile these days, your e-commerce website has to be mobile responsive.

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Make sure that your online store not only runs but function properly on the mobile as well.

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M-commerce is the need of the hour and you should not be left behind by not taking the plunge.

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Make your e-commerce website mobile-friendly so that it can run on smart phones and you do not miss out on any of your valuable customers.

Who we are

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Smartinfosys.net is a leading website development and corporate branding company that has been on the scene since 2001.

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Our tagline "Empowering People and Business" well expresses our mission of providing highly functional & affordable websites & PHP based web applications to empower personal and business processes.

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No matter what stage of development your business, we've been there!

Contact Us

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Sales

sales@smartinfosys.net

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Customer customer@smartinfosys.net

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General

info@smartinfosys.net