PIA Connecticut Convention 2022 Program Book

Program Book

TABLE OF CONTENTS Convention schedule................................ 4-5 Convention committee members.............11 Education sessions...............................16-17 Exhibitors................................................... 7-9

PIACT strategic partners ........................ 23 PIA Northeast 401(k) presentation........ 18 President’s welcome.....................................3

InsurTech demos...................................18-19

Sponsors.................................................12-14

Networking reception................................ 19

Wine & cheese cocktail reception........... 18

PIACT administration............................... 15

ADVERTISERS’ DIRECTORY Arbella Insurance Group.............................................................................................................. 25 Berkshire Hathaway GUARD Insurance Cos.......................................................................... 24 Capital Premium Financing...........................................................................................................6 Crystal Restoration Services of New England..........................................................................17 Empire State Brokerage Services LLC......................................................................................11 JP Maguire..........................................................................................................................................2 NEXT Insurance................................................................................................. Inside front cover Omaha National............................................................................................................................. 10 Special Risk Underwriting Partners...........................................................................................21 XPT: S&H Underwriters.............................................................................................................. 15 CONNECTICUT CONVENTION

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PRESIDENT’S WELCOME The last few years have been a challenge, but welcome back! I’m honored to experience this year’s Connecticut Convention with you.

Thank you to everyone—the sponsors, exhibitors, advertisers—and especially you, for helping to make this event possible. Please take advantage of all the convention has to offer you. This year’s event will focus on knowledge and networking.

DO YOU NEED CE?

Over the next two days, you will have three chances to attend CE-approved education courses. Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP, will lead a morning and an afternoon class on Thursday, which will focus on commercial property coverages, and personal lines coverages, respectively. And on Friday, John Fear, CPIA, CISR, will instruct a course on how to avoid errors-and-omissions claims either from what you say—or what you write—to clients.

If you’ve been wondering about the latest offerings in InsurTech, or the newest insurance products and services, you are in luck. During this convention, there will be dedicated time for demonstrations from several InsurTech companies and from other companies that are exhibiting in the trade show.

NETWORKING

I hope you were able to take part in the CTYIP Happy Hour Wednesday night. Don’t forget to attend the networking luncheon Thursday afternoon and the networking reception later that night, which will feature the musical styling of DJ Michael Nigretti.

More information about what is happening over the next two days—not just what I’ve mentioned here—can be found in this program book. Enjoy your Connecticut Convention, and thank you for being a part of this year’s event.

Shannon Rabbett, CIC

President, PIACT

CONNECTICUT CONVENTION

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CONVENTION SCHEDULE Wednesday, March 23 6-8 p.m.

CTYIP Happy Hour Additional registration fee required.

Thursday, March 24 7:30 a.m.-6 p.m.

PIA Registration Desk open

8:30-11:30 a.m.

Education Session: Things Every Agent Should Understand About Commercial Property Coverage Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP

11 a.m.-1:30 p.m.

Trade Show open —Bloody Mary/Mimosa Bar open

11:30 a.m.

Exhibitor Product Demonstration in Trade Show

12-1:30 p.m.

Networking Lunch Buffet

1:30-3:30 p.m.

Trade Show closed

1:30-3:30 p.m.

Education Session: You’re Using Your House & Car for What?

Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP

1:45-3:40 p.m.

InsurTech Demonstrations

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CONNECTICUT CONVENTION

CONVENTION SCHEDULE 3:30-5 p.m.

Trade Show open —Wine & Cheese Reception —Exhibitor & cash drawings

6-9 p.m.

Annual Networking Reception with DJ Mike Nigretti —Open bar/food stations —Raffle prizes —Coffee & Dessert

Friday, March 25 8-11 a.m.

PIA Registration Desk open

8-9:30 a.m.

Continental Breakfast

8:30-9:15 a.m.

PIACT Annual Business Meeting and Board Meeting

9-9:30 a.m.

Connecticut Young Insurance Professionals Annual Business Meeting

9:30 a.m.-12:30 p.m.

Education Session: Avoiding Written & Verbal E&O Issues John Fear, CPIA, CISR

CONNECTICUT CONVENTION

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THE CAPITAL

DIFFERENCE

Better Service More Revenue Less Cancellations

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Capital offers more revenue streams to build your business. We are flexible with down payments and terms.

Improve your customer experience for your clients and reduce cancellations through Capital Touch.

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Grow your business, let me help.

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Capture More Business Lower Down Payment Options Competitive Rates More Installments Flexibility

Reduce Cancellations Capital Touch 3 Courtesy Calls before Cancellation Text Message Payment Reminders Notices to Agent & Insured

EXHIBITORS Karen Orton

A.I.M. Mutual Insurance Cos.

54 3rd Ave. Burlington, MA 01803 (413) 270-4502 www.aimmutual.com Jessica Kunkel

Applied Systems Inc./ EZLynx

200 Applied Parkway University Park, IL 60484 (800) 999-5368 www.appliedsystems.com Sarah Devlin

Applied Underwriters Inc. P.O. Box 281900 San Francisco, CA 94128 (402) 827-3424 www.auw.com

Angela Mason

Berkshire Hathaway GUARD Insurance Cos. 39 Public Square Wilkes-Barre, PA 18703 (570) 825-9900 www.guard.com

James Cassell

Capital Premium Finance 55 Green St., Unit C410 Clinton, MA 01520 (603) 508-4364 www.capitalpremium.net

Connecticut Young Insurance Professionals 25 Chamberlain St. Glenmont, NY 12077 (800) 424-4244 www.ctyip.org Jean Walker

Crystal Restoration Services of CT

3 Duke Place Norwalk, CT 06854 (800) 442-7978 www.crystalrestoration services.com

Anthony DeSalva

Georgetown Financial Group Inc. 73 Redding Road Georgetown, CT 06829 (203) 544-9300 www.gfginc.com

Art Brickley

Hartford Flood

17 Juniper Road Bloomfield, CT 06002 (860) 547-2190 www.thehartford.com Tiffany Forshay

Marsha Hillman

Crystal Restoration Services of New England

303 Captain Lewis Drive Southington, CT 06489 (800) 528-4445 www.crystalrestorationct.com Barbara Scotti

EMC Insurance Cos. 200 Crossings Blvd.

Warwick, RI 02887 (401) 244-1811 www.emcins.com

Hippo Insurance

150 Forest Ave. Palo Alto, CA 94301 (512) 773-0228 www.hippo.com Mark Trombly

Hospitality Insurance Group

106 Southville Road Southborough, MA 01772 (877) 366-1140 www.hmic.com Jordan Stern

Brian Samway

Empire State Brokerage Services LLC 88 Sunnyside Blvd.

Plainview, NY 11803 (516) 396-4605 www.empirebrokerage.com

Imperial PFS

52 Corporate Circle, Ste. 208 Albany, NY 12208 (518) 452-8572 www.ipfs.com

CONNECTICUT CONVENTION

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EXHIBITORS Paul Orlando

Jencap Group/Russell Bond 30 Park Ave. Manhasset, NY 11030 (516) 570-7231 www.jencapgroup.com

Rob Pienta

Johnson & Johnson Inc. 20 Burlington Mall Road, Ste. 100 Burlington, MA 01803 (843) 300-5072 www.jjins.com

Joe Russo

Joseph Krar & Associates Inc.

1676 West St. Southington, CT 06489 (860) 628-3967 www.jkrar.com Brian Glasser

JP Maguire

266 Brookside Road Waterbury, CT 06708 (203) 996-8455 www.jpmaguire.com Ron Santo

MAPFRE Insurance 211 Main St. Webster, MA 01570 (860) 463-2684 www.mapfreusa.com

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Luda Koval

Monarch E&S Northeast 20 Gold St. Agawam, MA 01001 (888) 773-7475 www.monarchexcess.com

Keith Garceau

NEIS Inc.

908 South Meriden Road Cheshire, CT 06410 (203) 379-7699 www.neis1.com Don Dowitsch

NEXT Insurance

1811 Risser Road Canandaigua, NY (585) 281-0181 www.nextinsurance.com Chris LaMantia

Omaha National

11128 John Galt Blvd.

Omaha, NE 68137 (402) 378-7559 www.omahanational.com Matt Culkin

PL Risk Advisors Inc.

795 Franklin Ave. Franklin Lakes, NJ 07417 (201) 847-9165 www.plrisk.com

CONNECTICUT CONVENTION

Karen Brule

Plymouth Rock Assurance 20 Batterson Park Road, Ste. 100 Farmington, CT 06032 (860) 681-2766 www.plymouthrock.com

Professional Insurance Agents of CT 25 Chamberlain St. Glenmont, NY 12077 (800) 424-4244 www.pia.org

Carolina Cafarella

Risk Placement Services 50 Charles Lindbergh Blvd., Ste. 602 Uniondale, NY 11553 (516) 622-2552 www.rpsins.com

Tom Ferracci

RT Specialty

1 Farm Glen Blvd.

Farmington, CT 06032 (860) 287-0134 www.rtspecialty.com Tara Kilduff

Selective Insurance

40 Wantage Ave. Branchville, NJ 07826 (860) 373-8595 www.selective.com

EXHIBITORS ServiceMaster Restore

Proudly serving the entire state of CT 1-800-RESPOND www.servicemasterrestore.com

SERVPRO

1-800-SERVPRO www.servpro.com

David Epstein

ShelterPoint Life Insurance Co.

1225 Franklin Ave., Ste. 475 Garden City, NY 11530 (800) 365-4999 www.shelterpoint.com Garrett Gioe

Special Risk Underwriting Partners 730 Broad St., Ste. 7 Clifton, NJ 07013 (973) 779-0800 www.specialriskup.com

Susanne Dillman

Betty Sikora

The Standard

10 High St., Ste. 1107 Boston, MA 02110 (617) 457-0600 www.spcpub.com John Burns

XPT: S&H Underwriters 338 East Montpelier Road Barre, VT 05641 (802) 229-5660 www.sh-underwriters.com

Gerard Prast

Utica National Insurance Group

XS Brokers

180 Genesee St. New Hartford, NY 13413 (315) 734-2729 www.uticanational.com

13 Temple St., floor 1 Quincy, MA 02169 (860) 206-0699 www.xsbrokers.com *As of 3/5/22

Nate Shippee

Workers Compensation Trust 47 Barnes Industrial Road South Wallingford, CT 06492 (203) 678-0110 www.wctrust.com

CONNECTICUT CONVENTION

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You’ll like us because there’s nobody like us.

[

Workers Compensation Insurance • No volume requirements • Competitive rates • Multiple options for premium payments • Open to Shock Loss/High Mods Send in your submissions today. For more information contact a marketing rep at 844-761-8400 or email us at Sales@Omahanational.com.

Coverage in: AZ • CA • CT • GA • IL • NE • NJ • NY • PA Omaha National Underwriters, LLC is an MGA licensed to do business in the state of California. License No. 078229. Coverage is provided by Preferred Professional Insurance Company. Coverage may not be available in all states.

Smart. Different. Better.

CONVENTION COMMITTEE MEMBERS Chair

Barbara Winsky, CPCU, AIS, ARM, ASLI, ARe, CIW, CRIS

Vice Chair

Katie Bailey, CPIA, ACSR, CLCS

Members

Marissa Barbera

Nick Khamarji Jr.

James Berliner, CPCU

Howard S. Olderman

Anthony DeSalva

Bud O’Neil, CPIA

John V. DiMatteo, CFP, AIF

Gerard Prast, CPIA

Kyle Dougherty, CIC

Kimberly Tompkins, CIC, AIS, AINS, PHM, CRIS, ACSR, CPIA

Michael Keating

Writing Business In: New York, New Jersey, Connecticut and over 25 other states in the USA

Commercial: Standard and Excess/Surplus

Full-Service Wholesale Brokerage Responsive to Your Needs Empire State Brokerage Services, LLC 88 Sunnyside Blvd., Plainview, NY 11803 www.empirebrokerage.com email: david@esbsllc.com or brian@esbsllc.com

CONNECTICUT CONVENTION

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SPONSORS A.I.M. Mutual Insurance Cos.

Chubb

Convention Video Promo

AndoverLogoNewBW.pdf

C

The Andover Cos.

M Coffee & Dessert, Mobile Website

Convention Host

1

3/22/22

2:18 PM

EMC Insurance Cos. Entertainment

Y

CM

MY

CY

Arbella Insurance Group CMY Name Badges and Lanyards

Hagerty

Convention Host

K

Business Risk Partners

Jencap Group/Russell Bond

Central Insurance Cos.

Joseph Krar & Associates Inc.

Meeting Refreshments

Convention Host

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Tote Bag Booth

Charging Station

SPONSORS MAPFRE Insurance

Progressive Insurance Co.

NLC Insurance Cos.

Quincy Mutual Group

Ohio Mutual Insurance Group

RT Specialty

Networking Reception

Grand Door Prize and Mobile Website

Education Session

Education Session & Convention Host

Convention Host

Education Session

liberty-safeco.pdf

Omaha National Floor Decals

C

M

1

3/14/22

4:00 PM

Safeco/Liberty Mutual

Wine & Cheese Reception

Y

CM

MY

CY

Plymouth Rock Assurance Bloody Mary/Mimosa Bar

CMY

K

SageSure

Convention Host

CONNECTICUT CONVENTION

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SPONSORS SERVPRO

Cash Giveaways

State Auto Insurance Cos. Coffee & Dessert

Union Mutual Insurance Cos. Convention Host

2022-23 PIACT ADMINISTRATION President

Directors

Bud O’Neil, CPIA

Katie Bailey, CPIA, ACSR, CLCS Marissa Barbera Scott Burns Nicholas Fanelli, CIC, CPCU, CLU Nick Khamarji Jr. Herbert J. Olson, CIC, CPCU, ARM Kimberly A. Tompkins, CIC, AIS, AINS, PHM, CRIS, ACSR, CPIA Patrick Walsh

President-elect

J. Kyle Dougherty, CIC

Vice President Nathan L. Shippee

Vice President

Active Past Presidents

Nick Ruickoldt, CPIA

Treasurer

Kevin P. McKiernan, CIC, CPIA

Secretary

Barbara J. Winsky, CPCU, AIS, ARM, ASLI, ARe, CIW, CRIS

James R. Berliner, CPCU Mark Connelly, CIC Peter Frascarelli, CPIA Michael F. Keating Howard S. Olderman Augusto Russell, CIC Timothy G. Russell, CPCU

Immediate Past President Shannon Rabbett, CIC

National Director

Jonathan Black, LUTCF, CPIA, CLTC, NAMSA, NSSA

YOUR EXPERT PARTNER TEAM FOR EXCESS & SURPLUS LINES INSURANCE

info@sh-underwriters.com | https://www.sh-underwriters.com

EDUCATION SESSIONS

Thursday, March 24

8:30–11:30 a.m.

Things Every Agent Should Understand About Commercial Property Coverage

CATHY TRISCHAN, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP

Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP Approved for 3 CTPC credits. (6000112177) Sponsored by: NLC Insurance Cos. There are certain aspects of commercial property that all insurance producers should understand before they write coverage for a client. What are the various types of valuation that can be used, and how does each work in a claim situation? How do policies handle debris removal, and why is this such an important issue? Why is ordinance or law something that should be addressed for every building—not just old ones? What does it mean for a property to be vacant, and what effect does vacancy have on coverage? Lastly, how do we address the common exposures of tenants who may be responsible for damage done to their rented space?

1:30–3:30 p.m.

You’re Using Your House and Car for What?

Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP Approved for 2 CTPC credits. (115146) Sponsored by: Quincy Mutual Group Many of our insureds are allowed—or even are encouraged—to work remotely. Some of them are starting businesses in their homes or garages. Still others rent out their homes on Airbnb.

How does the homeowners policy address this, and what should an insurance agent do? And, then there are the cars! What happens when your client’s 17-year-old child starts delivering pizza? With Uber on the scene, the use of personal vehicles for transportation of people and goods has become an even larger concern. Is there coverage available under the personal auto policy? As agents, how do we protect our clients? This course will take a big picture view and then move in close for a detailed view of these issues.

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EDUCATION SESSIONS

Friday, March 25

9:30 a.m.–12:30 p.m.

Avoiding Written & Verbal E&O Issues^FF^UN

JOHN FEAR, CPIS, CISR

John Fear, CPIA, CISR Approved for 3 CTPC credits. (6000112196) Sponsored by: RT Specialty

Words matter. Regardless of the way they are conveyed—in print, electronically or verbally exchanged in conversations—the messages agents convey as promises, may have errors-andomissions implications. This session will identify some common areas where these mistakes may appear and provide guidance on how to avoid possible E&O claims.

This course has been approved for E&O loss-prevention credit by Utica National & Fireman’s Fund.

Call the PIA E&O Department for details.

^FF^UN

CRYSTAL RESTORATION SERVICES OF NEW ENGLAND

#1-800-528-4445

24 HOUR EMERGENCY SERVICE

Property Cleaning Specialists FIRE * WATER * MOLD DISINFECTION & SANITIZING SERVICES DUCT & DRYER VENT CLEANING

“Let Our Family Take Care of Yours” Serving CT Since 1964

www.CrystalRestorationNE.com

CONNECTICUT CONVENTION

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NETWORKING OPPORTUNITIES Thursday, March 24

Trade show 11 a.m.–1:30 p.m., 3:30–5 p.m.

• Mingle and meet with vendors, while enjoying the lunch buffet • Network with industry professionals at Plymouth Rock’s Bloody Mary and Mimosa booth and grab a snack at Safeco/Liberty Mutual’s Wine & Cheese Reception • Stop by the SERVPRO booth to participate in the Cash Giveaway drawings, and grab a complimentary Tote Bag at the Jencap/Russell Bond & Co. booth • Find the newest products and markets for all your business needs

New this year

PIA Northeast 401(k) presentation 11:30 a.m.

Learn about the 401(k) program available through PIA Northeast.

InsurTech Demonstrations 1:45–3:40 p.m.

InsurTech innovators—whose products benefit the independent agency system—will offer demonstrations on how their products can enrich your agency’s business. Demos will be in the

Capital Room 1.

Aureus Analytics–DONNA Presenter: Anurag Shah 1:45-2 p.m.

DONNA—an artificial intelligence and data analytics platform for independent agents and brokers—leverages machine learning to measure customer experience during the customer journey and predicts future outcomes to help agents grow their books of business. www.donnaforagents.com

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NETWORKING OPPORTUNITIES bolt access Presenter: Samantha Zace 2:10-2:25 p.m.

The company’s bolt access quoting platform has a comparative rater for personal/ commercial lines, access to insurance markets, and lead management tools. www.boltaccess.com

RecordLinker Inc. Presenter: Roman Stepanenko 2:35-2:50 p.m.

RecordLinker efficiently connects semantically identical data (e.g., “General Liability” and “GL” and “Gen. Liability”) in an agency’s internal systems and applications via application programming interface, database, and Excel integration. www.recordlinker.com

Quikfuzion–An Agency Management Platform Demo Presenters: Austin Armas & Frank Sentner 3-3:15 p.m.

Quikfuzion’s agency management platform (100% Amazon web-based, ACORD integration, carrier download, insurance accounting, customer portal, e-signature) is designed to replace antiquated and expensive agency management systems. www.quikfuzion.com

The Endurance Group-Commonality Presenter: Conor Sullivan 3:25-3:40 p.m.

The Endurance Group’s Commonality technology enables your agency to harness the power of your team’s shared connections (e.g., schools, volunteer organizations) with prospects to reveal meaningful relationships and generate new revenue. www.theendurancegroup.com

Networking Reception 6–9 p.m.

Sponsored by MAPFRE Insurance An ever-popular event—build your professional network and strengthen your business finesse while enjoying an open bar and tasteful fare. You will have a chance to win prizes and enjoy the musical styling of DJ Michael Nigretti. This is a great opportunity to meet the PIACT board members, Young Insurance Professionals, and make valuable industry contacts.

CONNECTICUT CONVENTION

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Your Clients are Getting Back to

Business

PIA's Monoline Workers’ Compensation Program is Here to Help As work environments shift and evolve, your PIA member-exclusive market access can entertain hundreds of class codes, offer a low minimum premium, and provide quick turnaround. Let our expertise and knowledge in the WC market work for you and your small-business clients.

PIA’s NumberONE Comp market is now entertaining artisan classes, such as: • Landscape gardening—excluding hardscape • Plumbing NOC • Electrical wiring • Ceramic tile • Cabinet work installation • Concrete and cement work • Painting NOC—interior only

Other classes include offices, restaurants, beauty shops, retail stores, doctors/dentist offices, and more.

In partnership with

(800) 424-4244 | memberservices@pia.org

PIA New Jersey | PIA New York

ANNUAL CONFERENCE E H T T A E V LI K C O R D HAR Contact the PIA Conference Dept. for sponsor, exhibitor and advertising opportunities: (800) 424-4244 or www. pia.org.

JUNE 12 - 14, 2022 | ATLANTIC CITY, NJ | WWW. PIA.ORG

it www.specialriskup.com

��i�di�� �olu�o�s T�rou�� �ela�o�s�ips� Give us a Call Today!!

973-779-0800

We’ll Navigate Your

E&O Coverage

You Focus on Business

PIA is here to help you navigate through uncertain times, so let’s make sure you have great errors-and-omissions coverage at a competitive price.

Why PIA Is the Best Choice for E&O • Our professional liability and cyberliability programs are designed for your agency’s needs and risk exposures • Critical coverage options—especially important when many agents are working remotely • Top-rated, stable E&O carriers • Experience & expertise from our team

Get Your Quote Call (800) 424-4244, ext. 408 | Web www.pia.org

PIACT Strategic Partners Platinum

Gold

Silver

As of publication date. For more information go to pia.org.

AmGUARD • EastGUARD • NorGUARD • WestGUARD

Proud to Support The PIA of Connecticut

VISIT OUR BOOTH!

Commercial & Personal Lines We offer insurance solutions for homeowners and for small, medium, and large businesses with competitive pricing, an easy submission process, and the opportunity for multi-product discounts. Visit www.guard.com to see what we can do for you.

GROW YOUR BUSINESS WITH US: Businessowner’s Commercial Auto Commercial Umbrella Homeowners Professional Liability/E&O Workers’ Compensation Pay-As-You-Go options with over 200 payroll partners!

This information is intended to provide a general overview for marketing purposes. Not all Berkshire Hathaway GUARD Insurance Companies provide the products described herein nor are they available in all states.

ARBELLA PROUDLY SUPPORTS THE

2022 Connecticut PIA Convention

H E R E FO R O U R AG E N TS .

H E R E . F O R G O O D. For more information contact Guy Lamarche at 1.800.332.2785 x 7426 or guy.lamarche@arbella.com

Grow your book of business— offer the protection of Hartford Flood

Exclusive online access for PIA members—Personal & Commercial Flood policies • Competitive commissions for PIA members • Multi-rater quoting system • Certified & accurate flood zone determinations • Dedicated sales director assigned to your agency

Get started—contact The Hartford today.

CT/NY—Art Brickley | (860) 547-2190 | a.brickley@thehartford.com NJ—Cheryl A. Maginley | (860) 547-5007 | Cheryl.Maginley@thehartford.com VT/NH—Michele Battis | (704) 972-5918 | Michele.Battis@thehartford.com The program is available to PIA members and their policyholders in all 50 states, the District of Columbia and Puerto Rico, and offers special PIA member commissions starting with the first sale (no minimums to qualify).

ADVERTISE PIA NORTHEAST WITH

Reach the insurance industry’s property/casualty segment

PRINT

PIA Magazine

Gives readers a power to grow their own business in a competitive marketplace.

Single- and multi-state options available.

DIGITAL PIA.org

10-15,000 visits per month.

Two ad sizes available to suit your budget.

PIA Northeast News & Media Ads link directly to your website.

Limited space means greater attention for advertisers.

Weekly Dispatch Delivered directly to agents’ inboxes each week.

Also available on PIA Northeast News & Media.

CONNECTICUT CONVENTION

Contact Susan Heath: sheath@pia.org, (800) 424-4244, ext. 231

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