Infuse Hospitality - Look Book

INFUSE LOCATION LOOKBOOK A Strategic Vision for Growth, Experience, and Partnership

ABOUT US Infuse Hospitality is a boutique, national food service provider specializing in thoughtfully curated café and bar experiences. We design hospitalitydriven concepts that blend culture, community, and cuisine, tailored to office environments, unique spaces and commercial real estate.

With 35 operations and 350 employees across the country, we bring a flexible, guest-first approach to every space, creating vibrant daily rituals that enhance the overall property experience.

Through our partnership with Phoenix3, we have access to expanded resources and operational support, allowing us to deliver impactful solutions with creativity, speed, and efficiency.

OUR SERVICE MODELS AT A GLANCE Delivers tailored hospitality experiences through a flexible portfolio of concepts Offers a range of services including Barista Bar, Cafe & Market, Full Service Restaurant, Bar Licensing & Service, Tenant Amenity & Catering

BARISTA BAR

CORPORATE CAFE AND FOOD HALL

Fast high quality espresso programs for lobbies, lounges and campuses

Scratch made food and beverage menus with grab and go efficiency

FULL SERVICE / HYBRID RESTAURANT Thoughtful chef driven dining experiences with integrated bar programs

Each concept is unique, brandable and supported

by Infuse’s full operational and culinary infrastructure.

TENANT AMENITY SUPPORT

CONFERENCES & EVENTS

CATERING

Guest facing service desks, concierge and community engagement

Custom food and beverage and hospitality services for meetings and property wide events

Full-service, intentional, custom-built catering and hospitality services for all off site events

The Foyer | Chicago 525 W Monroe, Chicago, IL

SCOPE OF SERVICES Full Service Barista & Cafe, Artisan Bakery, Daily Cocktail Bar

ACCESS OPEN TO THE PUBLIC

WEBSITE

THE FOYER: A STRATEGIC DAY-TO-NIGHT PARTNERSHIP The Foyer serves as a flagship example of our ability to manage high-traffic, multi-functional lobby spaces. We operate this site as a seamless transition point for building tenants, providing expert barista services and artisan culinary offerings by day, and a sophisticated cocktail program by 3:00 PM. Our management focuses on "activating" the lobby, turning a traditional pass-through space into a vibrant social anchor that adds measurable value to the building’s amenity set and the surrounding neighborhood.

River Roux | Chicago 110 N Wacker, Chicago, IL

SCOPE OF SERVICES Full Service Parisisan Inspired Cafe and Barista Artisan Bakery, Wine Bar

ACCESS OPEN TO THE PUBLIC

WEBSITE

River Roux: Curating World-Class Urban Escapes River Roux demonstrates our expertise in managing destination-style hospitality within iconic architectural landmarks. At 110 N Wacker, we maintain a refined, Parisianinspired environment that serves both the corporate community and public visitors. Our partnership with ownership focuses on maintaining a "slow down" sanctuary amidst the downtown pulse, where our team delivers high-touch service and chef-driven menus that elevate the building’s premium riverfront brand.

Kinsley | Chicago 1 N Wacker, Chicago, IL

SCOPE OF SERVICES Boutique Cafe Services, Catered Lunch Menus, Executive Amenities Management

ACCESS OPEN TO THE PUBLIC

WEBSITE

The Kinsley: Boutique Hospitality for the Modern Professional The Kinsley is a prime example of our ability to manage boutique-style dining environments that serve as the social and professional heart of a property. Our partnership here focuses on creating a "home-awayfrom-home" atmosphere for building tenants, where high-touch service meets a curated, modern menu. We manage this space with an emphasis on seamless transitions—providing a quiet, premium café setting for morning collaboration that evolves into a high-energy social hub for midday networking. By prioritizing consistency and quality, we ensure The Kinsley remains a key driver of tenant satisfaction and community engagement.

Remedy | Chicago 200 E Randolph St 70, Chicago, IL

SCOPE OF SERVICES Global Coffee Program, Grab & Go Culinary, Cocktail Bar, & Private Event Catering

ACCESS EXCLUSIVE TO BUILDING TENANTS

Remedy: Exclusive Amenity Management at New Heights Remedy highlights our ability to manage highly exclusive, private tenant environments. Located on the 70th floor of the Aon Center, we operate this lounge as a bespoke concierge-style service. Our team manages everything from a globally-sourced coffee program to specialized private event catering after hours. We serve as a dedicated partner to JLL, ensuring this high-altitude sanctuary provides the perfect mix of workspace productivity and evening social elegance for their most discerning tenants.

The Reserve | Chicago, IL

The Reserve | Chicago 500 W Madison, Chicago, IL

SCOPE OF SERVICES

ACCESS

Staffed Coffee & Cocktail Bar, Social Lounge Management, Event Support

EXCLUSIVE TO BUILDING TENANTS

The Reserve: Managing the Modern Workplace Ecosystem

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The Reserve showcases our ability to manage complex, multizone amenity floors following large-scale modernizations. At Accenture Tower, we act as the operational heartbeat for the 3rd-floor suite, overseeing a staffed barista and cocktail bar, social lounge, and outdoor terrace. Our partnership extends to the professional management of the "The Assembly" conference center, where we provide end-to-end event support and firstclass catering, ensuring the space functions flawlessly as a tool for tenant retention and engagement.

TWYNE Brews | San Fransicso 100 Channel St., San Francisco, CA

SCOPE OF SERVICES Full Service Barista Bar, Local Artisan Partnerships

ACCESS OPEN TO THE PUBLIC

WEBSITE

TWYNE: Innovation-Led Hospitality in Mission Bay TWYNE represents our commitment to innovation and local partnership. Located in the LUMA Hotel, we manage a "techforward" hospitality model that includes robot-assisted room delivery and a curated local artisan program featuring Sightglass Coffee and Firebrand Breads. Our management approach focuses on "intertwining" the hotel’s brand with the local community, utilizing modern technology and contemporary art to create a light-filled social hub that serves both travelers and tech professionals alike.

Tapestry Bistro at SFDC | San Francisco 101 Henry Adams St, San Francisco, CA

SCOPE OF SERVICES

ACCESS

Site Management, Bespoke Event Catering & VIP Hospitality

OPEN TO THE PUBLIC

WEBSITE

Tapestry: Aligning Operations with the Creative Industry Tapestry highlights our operational agility in serving specialized vertical markets. Managing this account within the SF Design Center requires a "high-design" sensibility that matches the showroom environment. We serve as a brand ambassador for the building, managing a seamless transition from daily bistro service to high-stakes industry galas. Our partnership is built on responsiveness, ensuring that the culinary and bar programs evolve to meet the high expectations of the global design community.

Transamerica Pyramid | San Francisco 600 Montgomery St, San Francisco, CA

SCOPE OF SERVICES

ACCESS

Luxury Cafe, Artisan Grab & Go, VIP Service

OPEN TO THE PUBLIC

WEBSITE

The Pyramid Café: Iconic Service in a Landmark Setting The Pyramid Café showcases our expertise in managing hospitality for high-profile, luxury real estate portfolios. Partnering with SHVO at the iconic Transamerica Pyramid Center, we provide a sophisticated café experience that aligns with the building’s legendary status and world-class design. Our management approach is centered on "elevated essentials," delivering premium coffee, artisan grab-and-go, and chef-inspired selections to the world’s most discerning tenants and visitors. We serve as a dedicated brand partner, ensuring that the hospitality at the Pyramid Café is as innovative and distinguished as the architecture itself.

PY R A M I D

C A F E

Doubles | Scottsdale 14605 N Kierland Blvd, Scottsdale, AZ

SCOPE OF SERVICES

ACCESS

oncept & Brand Developmentm MediterreanInspired Bistro, & Full Bar rand

OPEN TO THE PUBLIC

Doubles: A Bespoke Partnership from Concept to Launch Doubles is a masterclass in our "ground-up" partnership capabilities. We collaborated deeply with the client at INISIO at Kierland to handle everything from branding and positioning to menu development and operational launch.

Our team manages this high-energy "social hub" with a focus on flexibility, balancing the sophisticated feel of a private club with the approachable energy of the local pickleball community. It stands as a testament to our ability to build and operate a brand that is perfectly tailored to a client’s specific vision.

EXPERIENCE THE PARTNERSHIP Coordinating Your Visit While several of our flagship locations are open to the public, many of our premier corporate and tenant-exclusive sites require a scheduled appointment for access. We invite you to schedule a tour of these spaces to see our operational excellence and designforward hospitality in action.

BUSINESS DEVELOPMENT CONTACTS

Paul Fairhead CEO Pfairhead@infusehospitality.com (760)-889-7987

Marcy Spaulding Director of Sales Enablement mspaulding@infusehospitality.com (603)-247-6903

Austin Markman Vice President of Business Development amarkman@infusehospitality.com (702) 712-5453

THANK YOU