South West Cares Referral Guide 2016

South West

CARES Third Edition January 2016

REFERRAL GUIDE A Step-by-Step Guide for Help Volunteers and Social Workers

A WeCare@South West Initiative Supported by:

In collaboration with South West Community Development Council

CONTENTS Mayor’s Foreword

4

At A Glance

6

Community Touchpoints for Residents

7

List of Help Agencies in the South West District and Serving Our Residents

13

List of Public and Other Agencies that May Serve Our Residents

37

Notes 42

2

South West

CARES REFERRAL GUIDE

HELP

3

MAYOR’S FOREWORD Dear Partners, I would like to take this opportunity to recognise and thank you for the important work you do in caring for the needy.

The South West Cares Referral Guide was introduced in 2013 to streamline referral processes between help agencies and community organisations.

It also provides ready information for social and community workers to assist the vulnerable.

We have updated and improved this referral guide with more information.

It has been refreshed and made user­-friendly. I hope you will find it useful in your course of work as this aims to also give you an easier and clearer understanding of the referral process.

We greatly appreciate your support as we continue to work together to uplift the vulnerable and help them secure a better future.

Yours sincerely,

Low Yen Ling

Mayor of South West District

4

A GOOD RESOURCE FOR GRASSROOTS VOLUNTEERS Our grassroots volunteers come from all walks of life. They are eager to lend a helping hand to the needy residents but may not know enough sometimes. Our residents too, they do not know where and who to look out for assistance when required. The South West Cares Referral Guide is helpful as our grassroots volunteers can easily sieve out relevant resources for residents whenever required.

Mr Justin Foo, BBM

Vice Chairman Clementi Citizens’ Consultative Committee

COMPREHENSIVE AND HANDY REFERENCE FOR SOCIAL WORKERS Our social workers can follow the flowcharts and sieve through the assistance that can be provided for the needy families. It is also convenient that the information gathered is published as a handy guidebook so that our social workers can bring it along when they interview the needy families. South West Cares Referral Guide helps our social workers connect to the necessary community resources available in the district on the go. Social workers feel more empowered with the additional resources to provide better advice and help to the needy residents.

Mr Mohd Ali Mahmood

Senior Director PPIS Social Services, Training & Consultancy

USEFUL AND HELPFUL REFERENCE FOR STAFF AND VOLUNTEERS This revised South West Cares Referral Guide provides all the latest information in South West district and serves as helpful updates to both our staff and volunteers, for easy reference. The flowcharts are of great help to our staff to provide information and referral to enhance quality service to our residents. In addition, we are using this South West Cares Referral Guide to train and guide volunteers to understand the services that are available, which in turn enable them to better serve the seniors.

Mr Andy Shee

Centre Manager Lions Befrienders Senior Activity Centre 5

AT A GLANCE Social and Financial Assistance • Social Service Offices (SSOs) Employment and Training Assistance • WDA Career Centres Legal Advice • Community Legal Clinic@South West Business Advisory Services • SME Centre@SouthWest Families and Children Services • Children and Youth Services • Early Childhood Development Services • Early Intervention Programmes for Infants and Children (EIPIC) • Family Service Centres (FSCs) • Support Services for Women

Special Needs and Disability Services • Day Activity Centres • Disability Services • Employment Services for Persons with Disabilities • Special Education Schools • Integrated ChildCare Programme (ICCP) Mental Health Services Rehabilitation Services Self Help Groups Medical Care • Community Hospitals • Restructured Hospitals • Polyclinics • Community Medical Services Neighbourhood Police Centres (NPCs)

Eldercare Services • Day Care Centres for Seniors Estate Matters • Day Rehabilitation Centres • HDB Branch Offices • Dementia Day Care Centres • Town Councils • Hospice Care • Neighbourhood Links and Multi-Service Centres • Nursing Homes • Pioneer Generation Services • Senior Activity Centres, Senior Activity Centres (Cluster Support) and Senior Group Homes • Senior Home Care • Sheltered Homes for Elderly • Other Services and Programmes for Seniors

6

COMMUNITY TOUCHPOINTS FOR RESIDENTS TYPICAL TOUCHPOINTS: Social Service Offices (SSOs) WDA Career Centre Grassroots Organisations (GROs) Family Service Centres (FSCs) Residents in need of help

Senior Activity Centres (SACs)/ Neighbourhood Links (NLs) Community Legal Clinic (CLC) SME Centre@SouthWest Pioneer Generation Office (PGO)

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Scenario 1: Residents’ First Point of Contact –

Social Service Offices (SSOs) SSO

Resident goes to Social Service Offices (SSOs) Employment and Training

Legal Advice

Business Advisory Services

Refer to Career Centre for assistance with jobs and training

Refer to Community Legal Clinic @ South West

Refer to SME Centre@SouthWest

Healthcare Assistance

Home Help Services

Mobility Assistance

Refer to medical social work department in the respective hospitals

Refer to AIC for home care and day care services

Refer to AIC Refer to for mobility HDB EASE assistance. programme Refer to SG Enable for disability services

Needy Family

Elderly

Refer to CDC for local assistance

Refer to FSC

Refer to SAC or Cluster Support

Home Safety

Social Care and Emotional Support

Financial Assistance

Others

SSOs assist with national ComCare Schemes

Education

Family Estate Violence/ Matters Homeless

Refer to Schools for MOE Financial Assistance Scheme (FAS)

Refer to FSC or call ComCare Hotline

Refer to HDB/ Town Council

Help agencies should follow up with referred clients preferably within 10 working days and provide a status of their case.

8

Scenario 2: Residents’ First Point of Contact –

WDA CAREER CENTRE WDA CAREER CENTRE

Employment and Training

WDA CAREER CENTRE Financial Assistance

Legal Advice

Business Advisory Services

Refer to SSO for national ComCare Schemes

Refer to Community Legal Clinic @ South West

Refer to SME Centre@SouthWest

Healthcare Assistance

Home Help Services

Mobility Assistance

Refer to medical social work department in the respective hospitals

Refer to AIC for home care and day care services

Refer to AIC Refer to for mobility HDB EASE assistance. programme Refer to SG Enable for disability services

Needy Family

Elderly

Refer to CDC for local assistance

Refer to FSC

Refer to SAC or Cluster Support

Home Safety

Social Care and Emotional Support

Others

Education

Refer to Schools for MOE Financial Assistance Scheme (FAS)

Career Centre provides career and training advisory to enhance employability

Family Estate Violence/ Matters Homeless

Refer to FSC or call ComCare Hotline

Refer to HDB/ Town Council

Help agencies should follow up with referred clients preferably within 10 working days and provide a status of their case.

9

Scenario 3: Residents’ First Point of Contact –

Grassroots Organisations (GROs) GROs

Immediate to Interim Assistance

Resident goes to Grassroots Organisations (GROs) Financial Assistance

Employment and Training

Legal Advice

Refer to SSO for national ComCare Schemes

Refer to Career Centre for assistance with jobs and training

Refer to Community Legal Clinic @ South West

Others

Healthcare Assistance

Home Help Services

Refer to medical social work department in the respective hospitals

Refer to AIC for home care and day care services

Business Advisory Services Refer to SME Centre@SouthWest

Financial Assistance

GRO assists with short term assistance GRO assists with food packs for needy families

Food Ration

GRO assists with bursaries (may differ across divisions) or refer to school

Education

GRO refers to CDC for assistance through local schemes

Emergency Relief

GRO assists with CDC local scheme vouchers

Utilities/ Eyewear Subsidies

Mobility Assistance

Home Safety

Refer to AIC Refer to for mobility HDB EASE assistance. Refer programme to SG Enable for disability services Refer to CDC for local assistance

Social Care and Emotional Support Needy Elderly Family Refer to FSC

Refer to SAC or Cluster Support

Education Refer to Schools for MOE Financial Assistance Scheme (FAS)

Family Estate Violence/ Matters Homeless Refer to FSC or call ComCare Hotline

Refer to HDB/ Town Council

Help agencies should follow up with referred clients preferably within 10 working days and provide a status of their case.

10

Scenario 4: Residents’ First Point of Contact –

Family Service Centres (FSCs) FSCs

Resident goes to Family Service Centres (FSCs) Financial Assistance

Employment and Training

Legal Advice

Refer to SSO for national ComCare Schemes

Refer to Career Centre for assistance with jobs and training

Refer to Community Legal Clinic @ South West

Healthcare Assistance

Home Help Services

Mobility Assistance

Refer to medical social work department in the respective hospitals

Refer to AIC for home care and day care services

Refer to AIC for mobility assistance.

Refer to SG Enable for disability services

Home Safety

Refer to HDB EASE programme

Refer to CDC for local assistance

Business Advisory Services

Case Work and Counselling

Others

Provide support and social work intervention

Education

Estate Matters

Refer to SME Centre@SouthWest

Social Care and Emotional Support

Elderly

Refer to Schools Refer to HDB/ Town for MOE Financial Council Assistance Scheme (FAS)

Refer to SAC or Cluster Support

Help agencies should follow up with referred clients preferably within 10 working days and provide a status of their case.

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Scenario 5: Residents’ First Point of Contact –

Senior Activity Centres (SACs) / Neighbourhood Links (NLs) or PIONEER GENERATION OFFICE (PGO) SACs/NLs/PGO

Resident goes to Senior Activity Centres (SACs) / Neighbourhood Links (NLs) or Pioneer Generation Office (PGO) Financial Assistance

Employment and Training

Legal Advice

Refer to SSO for national ComCare Schemes

Refer to Career Centre for assistance with jobs and training

Refer to Community Legal Clinic @ South West

Business Advisory Services Refer to SME Centre@SouthWest

Healthcare Assistance

Home Help Services

Mobility Assistance

Refer to medical social work department in the respective hospitals

Refer to AIC for home care and day care services

Refer to AIC Refer to for mobility HDB EASE assistance. programme Refer to SG Enable for disability services

Needy Family

Elderly

Refer to CDC for local assistance

Refer to FSC

Refer to Cluster Support

Home Safety

Others

Social Care and Emotional Support

Education

Refer to Schools for MOE Financial Assistance Scheme (FAS)

Eldercare Services SACs and NLs provide information and referral, and organise recreational activities for seniors

Family Estate Violence/ Matters Homeless

Refer to FSC or call ComCare Hotline

Refer to HDB/ Town Council

Help agencies should follow up with referred clients preferably within 10 working days and provide a status of their case.

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List of

Agencies in South West District and Serving Our Residents

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Social AND Financial Assistance Social Service Offices (SSOs) are set up by the Ministry of Social and Family Development (MSF) to bring social assistance closer to Singaporeans in need. SSOs provide ComCare assistance and local planning functions to improve service delivery and better understand local community needs.

Agency

Address

Contact Details

SSO@Boon Lay

Blk 189 Boon Lay Drive #01-254 S(640189)

Email: sso_bl_admin@msf.gov.sg

SSO@Bukit Batok

Blk 369 Bukit Batok St 31 Email: #01-505 S(650369) sso_bb_admin@msf.gov.sg ComCare Hotline: 1800 222 0000 Blk 105 Jalan Bukit Merah Email: Website: #01-1942 S(160105) sso_bm_admin@msf.gov.sg www.msf.gov.sg

SSO@Bukit Merah

SSO@Chua Chu Kang Blk 8A Teck Whye Lane S(681008) SSO@Clementi SSO@Queenstown

Email: Monday-Friday: sso_cck_admin@msf.gov.sg 9am to 6pm (Last registration at 5pm) Blk 358 Clementi Ave 2 Email: Closed for lunch #01-285 S(120358) sso_cl_admin@msf.gov.sg from 1pm to 2pm Closed on Saturdays, Sundays and 402 Commonwealth Drive Email: #01-01 Blk A S(149599) sso_qt_admin@msf.gov.sg Public Holidays

SSO@Taman Jurong 301A Corporation Drive S(619773) SSO@Jurong East

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Email: sso_tj_admin@msf.gov.sg

8 Jurong Town Hall Road Email: Monday-Friday: #03-11 The JTC Summit sso_je_admin@msf.gov.sg 9am to 5pm, Saturday: S(609434) 9 am to 1pm (Last Registration at 12:30pm) Closed on Sundays and Public Holidays

Employment and Training Assistance The Singapore Workforce Development Agency (WDA) Career Centres are located islandwide at Jurong, Paya Lebar, Tampines, Toa Payoh and Woodlands to provide career and training advisory for individuals to enhance their employability. Individuals can identify their talents and career interest, gain insights on hiring sectors, access career opportunities via Jobs Bank or career fairs, improve their resume writing and obtain training advisory on WDA funded programmes.

For enquiries or to make an appointment with a Career Coach, please visit www.wda.gov.sg or contact us at 6883 5885.

Agency

Address

Workforce Development Agency (WDA)

1 Marina Boulevard #16-01 One Marina Boulevard S(018989)

WDA Career Centre@ Jurong

The JTC Summit 8 Jurong Town Hall Road #03-11 S(609434)

Contact Details

Tel: 6883 5885 Website: https://portal.wda.gov.sg/feedback

Legal Advice The Pro Bono Services Office is an initiative by the Law Society of Singapore to help bring legal assistance to those in need in our community.

Agency

Address

Contact Details

Community Legal Clinic @ South West

The JTC Summit 8 Jurong Town Hall Road #03-11 S(609434)

Tel: 6536 0650 Email: probonoservices@lawsoc.org.sg Website: http://probono.lawsociety.org.sg

(Pre-registration required, please call 6536 0650 to register)

Criminal Legal Aid Scheme 1 Havelock Square 5th Floor State Courts Complex S(059724) Tel: 6534 1564

* Other locations are available. Please refer to Pro Bono Services Office website.

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BUSINESS Advisory SERVICES SME Centre@SMF, in collaboration with the South West Community Development Council (SWCDC), established the satellite centre SME Centre@SouthWest. The services include facilitation on one-on-one advisory on government schemes, productivity advisory service and outreach seminars. The network of SME Centres is supported by SPRING Singapore.

Agency

Address

Contact Details

SME Centre@ SouthWest

The JTC Summit 8 Jurong Town Hall Road #03-11 Singapore 609434

Tel: 6316 1616 Email: southwest@smecentre-smf.sg Website: www.smecentre-smf.sg

FAMILIES AND CHILDREN SERVICES Children and Youth Children and youth agencies provide a range of services to develop the personal and social skills of children and youth and help them improve their relationships in life. The programmes also help the children and youth to develop self-confidence and guide them in decision making.

Agency

Address

Contact Details

AMP @ Jurong Point

Blk 1 Jurong West Central 2 #06-02 Jurong Point Shopping Centre S(648886)

Tel: 6792 4155 Email: youth_dept@amp.org.sg Website: www.amp.org.sg

iC2 Prephouse

1 Jurong West Central 2 #04-02 Jurong Point Shopping Centre S(648886)

Tel: 6790 1802 Email: admin@ic2.com.sg Website: ic2.com.sg

INSPIRASI PPIS Hub for Marriage Preparation and EnrichmentÂ

Blk 322 Bukit Batok St 33 #01-16 S(650322)

Tel: 6561 1049 Email: inspirasi@ppis.sg Website: web.ppis.sg

MCYC Community Services Society

Blk 106 Bukit Batok Central #01-217 S(650106)

Tel: 6562 2211 Email: via website Website: www.mcyc.sg

Blk 107 Bukit Batok West Ave 6 Tel: 6563 1641 #01-98 S(650107) Email: via website Website: www.mcyc.sg

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Agency

Address

Contact Details

Promisedland Community Services

Blk 151 Bukit Batok St 11 #03-252 S(650151)

Tel: 6566 9570 Email: via website Website: promisedland.org.sg

Providence Care Centre

Blk 372 Jurong East St 32 #01-400 S(600372)

Tel: 6795 5112 Email: office@presbysing.org.sg Website: www.presbyterian.org.sg

REACH Youth Powerhouse

Blk 417 Bukit Batok West Ave 4 Tel: 6252 2566 #01-284 S(650417) Email: reachyouth@reach.org.sg Website: www.reach.org.sg

Singapore Children's Society Youth Centre (Jurong)

Blk 552 Jurong West St 42 #01-321 S(640552)

Tel: 6566 6989 Email: info@childrensociety.org.sg Website: www.childrensociety.org.sg

Student Advisory Centre/ Children’s Wishing Well

Blk 365 Clementi Ave 2 #01-503 S(120365)

Tel: 6778 7701 Email: georgie@wishingwell.org.sg, syahidah@wishingwell.org.sg Website: www.wishingwell.org.sg

Students Care Service (Clementi)

Blk 329 Clementi Ave 2 #01-248 S(120329)

Tel: 6778 6867 Email: scs_c01@students.org.sg Website: www.students.org.sg

Sunbeam Place

28 Hong San Terrace S(688247)

Tel: 64623477 Email: info@childrensociety.org.sg Website: www.childrensociety.org.sg

The Haven Children's Home

350 Pasir Panjang Road S(118692)

Tel: 6775 0366 Email: haven@smm.salvationarmy.org Website: www.salvationarmy.org

West Coast Student Blk 730 Clementi West St 2 #01-326 S(120730) Service Centre

Tel: 6774 9374 Email: wessc@jamiyah.org.sg Website: wessc.jamiyah.org.sg

YMCA Youth Project Bridge

Blk 212 Bukit Batok St 21 #01-225 S(650212)

Tel: 6362 0700 Email: via website Website: www.ymca.org.sg

Youth Go! (Fei Yue)

c/o Blk 403 Fajar Road #01-239 S(670403)

Email: youthgo@fycs.org Website: www.fycs.org

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Early Childhood Development SERVICES The Early Childhood Development Agency provides regulatory to and supports the early childhood sector in Singapore by looking into all aspects of children’s development below the age of 7 in both kindergartens and childcare centres.

Agency

Address

Early Childhood 51 Cuppage Road #08-01 S(229469) Development Agency (ECDA)

Contact Details Tel: 6736 9213 Email: Contact@ecda.gov.sg Website: www.ecda.gov.sg

Early Intervention Programmes for Infants and Children (EIPIC) The EIPIC programme was introduced to provide developmental and therapy services for children with moderate to severe disabilities.

EIPIC programme provides therapy and educational support services for infants and young children with special needs. The programme equips children with necessary skills and helps develop their potential.

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Agency

Address

Contact Details

DAS Chua Chu Kang Learning Centre

Blk 17 Teck Whye Lane #01-167 S(680017)

Tel: 6464 8609 Email: info@das.org.sg Website: www.das.org.sg

Dyslexia Association 1 Jurong West Central 2 #05-01 Jurong Point Shopping of Singapore Centre S(648886) (Learning Centre)

Tel: 6444 5700 Email: info@das.org.sg Website: www.das.org.sg

Eden Children's Centre (Clementi)

Blk 374 Clementi Ave 4 #01-182 S(120374)

Tel: 6773 6930 Email: autism@singnet.com.sg Website: www.autismlinks.org.sg

Fei Yue Early Intervention Programme for Infants and Children Centre

Blk 101 Jurong East St 13 #01-188 S(600101)

Tel: 6565 6260 Email: admin@fycs.org Website: www.fycs.org

SPD Building Bridges EIPIC Centre

Blk 337 Jurong East Ave 1 #01-1562 S(600337)

Tel: 6665 1848 Email: information@spd.org.sg Website: www.spd.org.sg

Family Service Centres (FSCs) Family Service Centres (FSCs) are community-based social work entities that provide a suite of services, predominantly social work intervention i.e. casework, group work and community work. FSCs focus on serving the vulnerable and needy individuals and families to help them achieve independence, stability and resilience.

Agency

Address

Contact Details

Fei Yue FSC (Bukit Batok)

Blk 185 Bt Batok West Ave 6 #01-187 S(650185)

Tel: 6569 0381 Email: admin@fycs.org Website: www.fycs.org

Fei Yue FSC (Chua Chu Kang)

Blk 280 Chua Chu Kang Ave 3 #01-360 S(680280)

Tel: 6762 5215 Email: admin@fycs.org Website: www.fycs.org

Fei Yue FSC (Taman Jurong)

Blk 301A Corporation Drive S(619773)

Tel: 6267 2900 Email: admin@fycs.org Website: www.fycs.org

Lakeside FSC (Jurong West)

Blk 516 Jurong West St 52 #01-73 S(640516)

Tel: 6567 1908 Email: lfsjw@lakeside.org.sg Website: www.lakeside.org.sg

Lakeside FSC (Jurong East)

Blk 302 Jurong East St 32 #01-22 S(600302)

Tel: 6564 9722 Email: lfsje@lakeside.org.sg Website: www.lakeside.org.sg

PPIS FSC (West)

Blk 301 Bukit Batok St 31 #01-01 S(650301)

Tel: 6561 3462 Email: fscwest@ppis.sg Website: web.ppis.sg

Rotary FSC

Blk 346 Clementi Ave 5 #01-32 S(120346)

Tel: 6779 9488 Email: enquiry@rotaryfsc.org Website: www.rotaryfsc.org

THK FSC@Jurong

Blk 183B Boon Lay Ave #01-716 S(642183)

Tel: 8292 0937 Email: jurongfsc@thkmc.org.sg Website: www.thkmc.org.sg

TRANS FSC (Bukit Timah)

Blk 1 Toh Yi Drive #01-143 S(591501)

Tel: 6466 2287 Email: transbt@trans.org.sg Website: www.transfamilyservices.org.sg

Whispering Hearts FSC

Blk 646 Jurong West St 61 #01-142 S(640646)

Tel: 6795 1008 Email: whfsc@viriya.org.sg Website: www.viriya.org.sg

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Support Services for Women AWARE provides support for women by providing a helpline, counselling services, a legal clinic and a befrienders service assisting women in dealing with hospitals, police and the courts.

In addition, AWARE also provides specialised support services via the Sexual Assault Care Centre (SACC) for victims of sexual assault and harassment in the form of a crisis helpline, counselling services, legal advice, befrienders service, as well as a drop-in centre.

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Agency

Address

Contact Details

AWARE Centre

5 Dover Crescent #01-22 S(130005)

Tel: 6779 7137 Email: aware@aware.org.sg Website: www.aware.org.sg

ELDERCARE SERVICES Agency for Integrated Care (AIC) Agency for Integrated Care (AIC) hoped to develop a vibrant community, enabling people to live well and age gracefully and to make care more integrated for Seniors.

Agency

Address

Contact Details

Agency for Integrated Care (AIC)

No. 5 Maxwell Road #10-00 Tower Block MND Complex S(069110)

Tel: 6603 6800 Email: enquiries@aic.sg Website: aic.sg

Day Care Centres for Seniors Day Care Centres provide care and maintenance exercise to frail elderly who may need supervision while their family/caregivers are at work. Such centres also give the elderly opportunities to socialise and take part in recreational activities, enabling them to remain in the community for as long as possible.

Agency

Address

Contact Details

Econ Medicare Centre (Chua Chu Kang)

53 Chua Chu Kang Road S(689385)

Tel: 6769 8878 Email: enquiry@econhealthcare.com Website: www.econhealthcare.com

Jamiyah Senior Care Centre

130 West Coast Drive S(127444)

Tel: 6776 8575 Email: jnh@jamiyah.org.sg Website: jnh.jamiyah.org.sg

NTUC Health Silver Circle (Jurong Central)

Blk 402 Jurong West St 42 #01-525 S(640402)

Tel: 6478 5480 Email: ecarejc@ntuchealth.sg Website: ntuchealth.sg

NTUC Health Silver Circle (Taman Jurong)

Blk 349 Corporation Drive #01-502 S(610349)

Tel: 6478 5480 Email: ecaretj@ntuchealth.sg Website: ntuchealth.sg

Ren Ci @ Bukit Batok St. 52

31 Bukit Batok St 52 S(650540)

Tel: 6385 0288 Email: renci@renci.org.sg Website: www.renci.org.sg

Blk 337 Bukit Batok St 34 SASCO Hong Kah #01-06 S(650337) North Day Care Centre for the Elderly

Tel: 6425 0462 Email: info@sasco.org.sg Website: www.sasco.org.sg

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Agency

Address

Contact Details

St Luke's Eldercare Blk 310 Clementi Ave 4 (Bukit Timah Centre) #01-263 S(120310)

Tel: 6873 1772 Email: bukittimahadmin@stluke.org.sg Website: www.slec.org.sg

St Luke’s Eldercare Blk 602 Clementi West St 1 #01-25 S(120602) (Clementi Centre)

Tel: 6872 2210 Email: clementiadmin@stluke.org.sg Website: www.slec.org.sg

St Luke’s Eldercare Blk 327 Jurong East St 31 #01-174 S(600327) Centre (Jurong East)

Tel: 6569 0415 Email: jurongeastadmin@stluke.org.sg Website: www.slec.org.sg

Day Rehabilitation Centres Day Rehabilitation Centres provide rehabilitation services such as physiotherapy and occupational therapy to the elderly or persons in need to help them regain their ability to perform daily activities such as walking, dressing and showering.

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Agency

Address

Contact Details

Aspiration Wan Qing Lodge

236 Jurong East St 21 #01-346 S(600236)

Tel: 6569 2131 Email: awql236@singnet.com.sg

Jamiyah Senior Care Centre

130 West Coast Drive S(127444)

Tel: 6776 8575 Email: jnh@jamiyah.org.sg Website: jnh.jamiyah.org.sg

Ren Ci @ Bukit Batok

31 Bukit Batok St 52 S(650540)

Tel: 6385 0288 Email: renci@renci.org.sg Website: www.renci.org.sg

St Joseph's Home 921 Jurong Road (Inpatient Hospice S(649694) (currently under and Nursing Home) redevelopment until further notice)

Tel: 6268 0482 Email: stjoseph@stjh.org.sg Website: www.stjh.org.sg

Tembusu Rehab and Blk 715 Jurong West St 71 #01-47 S(640715) Day Care Centre

Tel: 6790 7226 Email: trdcc@4s.org.sg Website: www.4s.org.sg

Dementia Day Care Centres Dementia Day Care Centres provide care and activities for seniors with dementia, as well as training and support for their families.

Agency

Address

Contact Details

Hong Kah North Day Care Centre

Blk 337 Bukit Batok St 34 #01-06 S(650337)

Tel: 6425 0462 Email: info@sasco.org.sg Website: www.sasco.org.sg

Jamiyah Senior Care Centre

130 West Coast Drive S(127444)

Tel: 6776 8575 Email: jnh@jamiyah.org.sg Website: jnh.jamiyah.org.sg

New Horizon Centre Blk 511 Bukit Batok St 52 #01-211 S(650511) (Bukit Batok)

Tel: 6565 9958 Email: via website Website: www.alz.org.sg

New Horizon Centre 1 Jurong West Central 2 #04-04 Jurong Point (Jurong Point) Shopping Centre S(648886)

Tel: 6790 1650 Email: via website Website: www.alz.org.sg

Ren Ci @ Bukit Batok

31 Bukit Batok St 52 S(650540)

Tel: 6385 0288 Email: renci@renci.org.sg Website: www.renci.org.sg

SASCO Integrated Eldercare Centre

704 West Coast Road #01-741 S(120704)

Tel: 6464 0342 Email: roy@sasco.org.sg Website: www.sasco.org.sg

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Hospice Care Hospice Care provides comprehensive cares to patients facing life-threatening illness and in area of palliative care. The focus is on providing relief for pain and other distressing symptoms, as well as ensuring emotional, spiritual and practical support for the patients and the families.

Agency

Address

Contact Details

HCA Hospice Care (Jurong)

Blk 316, Jurong East St 32 Tel: 6251 2561 #01-279 S(600316) Email: info@hcahospicecare.org.sg Website: www.hca.org.sg

Neighbourhood Links and Multi-Service Centres Neighbourhood Links and Multi-Service Centres serve as an extended social support system not restricted to elderly for some in the community. They provide a local network of support and promote active volunteerism at the neighbourhood level.

Agency

Address

Contact Details

Blk 228 Bukit Batok Central Tel: 6560 5455 CONCERN and CARE Bukit Batok #01-45 and Blk 229 S(650228) Email: ccs@concernandcare.org.sg Website: www.concernandcare.org.sg Neighbourhood Link

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Loving Heart Multi-Service Centre (Jurong)

Blk 316 Jurong East St 32 #01-279 S(600316)

Tel: 6567 4166 Email: lhmscj@singnet.com.sg Website: www.lovingheartj.org

Loving Heart Multi-Service Centre (Yuhua)

Blk 210 Jurong East St 21 #01-389 S(600210)

Tel: 6897 4766 Email: lhmsc@singnet.com.sg Website: www.lovingheart.org.sg

Pasir Panjang Hill Community Services Centre

Blk 44 Teban Gardens Road #01-407 S(600044)

Tel: 6566 5603 Email: community@pphcsc.org Website: www.csc.pphbc.org

Nursing Homes Nursing Homes provide long-term care for elderly who suffer from advanced chronic illnesses, exhibit challenging behaviour (e.g. dementia), require constant nursing care and assistance with Activities of Daily Living (ADLs). ADLs refer to (1) eating (2) transferring (e.g. from bed to chair or vice versa) (3) bathing (4) toileting (5) dressing (6) walking or moving around.

Agency

Address

Contact Details

All Saints Home Jurong East

20 Jurong East Ave 1 S(609792)

Tel: 6819 9300 or 6819 9353 for volunteerism Email: carolyn.hoe@allsaintshome.org.sg Website: www.allsaintshome.org.sg

Bethany Methodist Nursing Home

9 Chua Chu Kang Ave 4 S(689815)

Tel: 6314 1580 Email: admin@bethany.mws.org.sg Website: www.mws.org.sg

Bukit Batok Home for the Aged

11 Bukit Batok West Ave 2 S(659205)

Tel: 6665 2818 Email: bukitbatokhome@4s.org.sg Website: www.4s.org.sg

Econ Medicare Centre (Chua Chu Kang)

53 Chua Chu Kang Rd S(689385)

Tel: 6769 8878 Email: enquiry@econhealthcare.com Website: www.econhealthcare.com

Jamiyah Nursing Home

130 West Coast Drive S(127444)

Tel: 6776 8575 Email: jnh@jamiyah.org.sg Website: jnh.jamiyah.org.sg

NTUC Health Nursing Home

50 Jurong West St 93 S(648967)

Tel: 6708 8400 Email: jwnhenquiry@ntuchealth.org Website: ntuchealth.sg

Ren Ci @ Bukit Batok

31 Bukit Batok St 52 S(650540)

Tel: 6385 0288 Email: renci@renci.org.sg Website: www.renci.org.sg

Tel: 6268 0482 St Joseph's Home 921 Jurong Road S(649694) (Inpatient Hospice (currently under redevelopment Email: stjoseph@stjh.org.sg Website: www.stjh.org.sg and Nursing Home) until further notice) 72 Elizabeth Drive S(669745) United Medicare (Elizabeth Dr) Pte Ltd

Tel: 6760 1555 Email: edadmin@unitedmedicare.com.sg Website: unitedmedicare.com.sg

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Pioneer Generation SERVICES The Pioneer Generation Office was set up to conduct personalised, face-to-face outreach to the Pioneers and their families on the Pioneer Generation Package in order to: • Thank them for their contributions to the Nation; and • Assure them that the benefits will make healthcare costs more affordable.

The PGO was set up in late 2014 to gather and train community volunteers to reach out to Pioneers. Pioneer Generation Ambassadors, who are well-versed not only in Pioneer Generation benefits, but also other elderly-related healthcare schemes, visit Pioneers’ homes to explain the benefits of the Pioneer Generation Package and schemes like the Community Health Assist Scheme (CHAS) and higher subsidies for outpatient drugs and specialist outpatient services.

Agency

Address

Pioneer Generation Blk 175B, Yung Kuang Road Office (PGO) #01-31 Singapore 612175

26

Contact Details Tel: 6357 4100 Website: www.pioneers.sg

Senior Activity Centres, SENIOR ACTIVITY CENTRES (CLUSTER SUPPORT) and SENIOR group homes Senior Activity Centres are drop-in centres for seniors living in rental blocks. They provide information and referral, and organise social recreational activities for the seniors with the aim to promote bonding and interactions with others.

Senior Activity Centre (Cluster Support) provides social support to seniors who have little or no family support. To enable the seniors to age-in-place within the community for as long as possible, the SAC(CS) provides these services to help the seniors. Senior Group Homes bring vulnerable seniors with some physical impairments together in cluster of rental units.

Case management, counselling, information and referral, monitoring seniors’ well-being through home visits.

Agency

Address

Contact Details

Adventist Active Centre

Blk 530A Jurong West Ave 1 #01-907 S(641530)

Tel: 6334 5322 Email: manager@adventistactive.sg Website: adventistactive.sg

Econ Life! Hub

Blk 230A Bukit Batok St 21 #02-423 S(651230)

Tel: 6268 6202 Email: ehwc.bbt@econhealthcare.com Website: www.econhealthcare.com

Fei Yue Cluster Support (Bukit Panjang/ Chua Chu Kang)

c/o Blk 1 Holland Close #02-115 S(271001)

Tel: 6471 2022 Email: admin@fycs.org Website: www.fycs.org

Blk 11 Teck Whye Lane Fei Yue Retirees Centre (Teck Whye) #01-222 S(680011)

Tel: 6769 6981 Email: admin@fycs.org Website: www.fycs.org

Fei Yue Senior Activity Centre (Bukit Batok)

Blk 183 Bt Batok West Ave 8 #01-101 S(650183)

Tel: 6561 4404 Email: admin@fycs.org Website: www.fycs.org

Fei Yue Senior Activity Centre (Teck Whye)

Blk 9 Teck Whye Lane #01-268 S(680009)

Tel: 6893 6606 Email: admin@fycs.org Website: www.fycs.org

Fei Yue Senior Group Home

Blk 165A Teck Whye Crescent S(681165)

Tel: 6471 2022 Email: admin@fycs.org Website: www.fycs.org

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28

Agency

Address

Contact Details

Lions Befrienders Senior Activity Centre (Clementi)

Blk 420A Clementi Ave 1 #02-03 S(121420)

Tel: 66814908 Email: lbsa@lionsbefrienders.org.sg Website: www.lionsbefrienders.org.sg

NTUC Health Cluster Support @ Taman Jurong

Blk 361 Yung An Road #01-111 S(610361)

Tel: 8612 8302 Email: ClusterSupport@ntuchealth.sg Website: ntuchealth.sg/cluster-support-service

NTUC Health Silver Ace @ Taman Jurong

Blk 118A Corporation Drive S(611118)

Tel: 6261 6563 Email: sac_tamanjurong@ntuchealth.org Website: ntuchealth.sg/silverace

Singapore Anglican Blk 374 Jurong East St 32 Community Services S(600374) Cluster Support (Jurong East)

Tel: 6586 1064 Email: admin@sacs.org.sg Website: www.sacs.org.sg

Singapore Anglican Blk 373 Jurong East St 32 Community Services S(600373) Senior Group Home

Tel: 6586 1064 Email: je_info@sacs.org.sg Website: www.sacs.org.sg

THK Senior Activity Blk 190 Boon Lay Drive Centre @ Boon Lay #01-242 S(640190)

Tel: 6264 6065 Email: boonlaynl@singnet.com.sg Website: www.thkmc.org.sg

THK Senior Services @ Taman Jurong

Blk 337 Tah Ching Road #01-01 S(610337)

Tel: 6795 1185 Email: thkmc-hq@thkmc.org.sg Website: www.thkmc.org.sg

THK Social Service Hub @ Bukit Batok East (SSH)

235 Bukit Batok East Ave 5 #01-21 S(650235)

Tel: 6690 0110 Email: thkmc_hq@thkmc.org.sg Website: www.thkmc.org.sg

Yuhua Senior Activity Centre

Blk 318A Jurong East Ave 1 Tel: 6897 2646 #02-308 S(601318) Email: yuhuasac@singnet.com.sg

Senior Home Care Senior Home Care offers a variety of personal care options to support caregivers in looking after their frail elderly at home. Caregivers can choose from dedicated service packages (e.g. for meals delivery or escort), or an ensuite package, which includes a range of personal care services like housekeeping and personal hygiene.

Agency

Address

Contact Details

Angel Medical Pte Ltd

Blk 21 Hillview Ave #05-02 S(669556)

Tel: 90174772 Email: hojy@angelsmedical.com.sg Website: www.angelsmedical.com.sg

Dorcas Home Care Service

Blk 105 Jalan Bukit Merah #01-1912 S(160105)

Tel: 6377 5183 Email: dorcashome@pcs.org.sg Website: www.pcs.org.sg

Touch Community Services Touch Home Care Jurong West

Blk 457 Jurong West St 41 #01-762 S(640457)

Tel: 6631 3080 Email: homecare@touch.org.sg Website: www.touch.org.sg

29

Sheltered Homes for Elderly Sheltered Homes for Elderly provide shelter for the destitute aged with quality and compassion care to meet their physical, psychological and spiritual needs.

Agency

Address

Contact Details

Bo Tien Home for the Aged

No.6 Fourth Chin Bee Road #01-895 S(619708)

Tel: 6262 6021 Email: botiensg@singnet.com.sg Website: www.botien.org.sg

Bukit Batok Home for the Aged

11 Bukit Batok West Ave 2 S(659205)

Tel: 6665 2818 Email: bukitbatokhome@4s.org.sg Website: www.4s.org.sg

Gift of Love

35 Boon Lay Ave S(659962)

Tel: 6337 7954 Email: generalenquiries@catholicwelfare.org.sg Website: www.catholicwelfare.org.sg

SASCO Senior Citizens' Home

30 Hong San Terrace S(688246)

Tel: 6273 5183 Email: info@sasco.org.sg Website: www.sasco.org.sg

St Andrew's Cathedral Home for the Aged

341 Clementi Ave 5 #01-148 S(120341)

Tel: 6777 0665 Email: sachfa@livingstreams.org.sg Website: www.livingstreams.org.sg

Other Services and Programmes for Seniors

30

Agency

Address

Contact Details

Lions Befrienders

Blk 130, Bukit Merah View #01-358 S(150130)

Tel: 1800 375 8600 Email: lbsa@lionsbefrienders.org.sg Website: www.lionsbefrienders.org.sg

1 Jurong West Central 2 SAGE Counselling #06-04 Jurong Point Centre The Senior’s Helpline Shopping Centre S(648886)

Tel: 6354 1191 Email: reception@sagecc.org.sg Website: www.sagecc.org.sg

YAH! Community College

Tel: 6445 0300 Email: contact@yah.org.sg Website: www.yah.org.sg

7A Lorong 8 Toa Payoh Agape Village #04-01 S(319264)

SPECIAL NEEDS AND DISABILity SERVICES Day Activity Centres Day Activity Centres provide supervision and support to the disabled while their caregivers are at work. The centres provide activities to engage the disabled.

Agency

Address

Blk 201 Jurong East Ave 1 Blue Cross Thong S(609791) Kheng Home and Day Activity Centre SUN-DAC Centre for the Disabled (Chua Chu Kang)

Contact Details

Tel: 6560 2022 Email: enquiry@thongkheng.org.sg Website: www.thongkheng.org.sg

Blk 213 Chua Chu Kang Central Tel: 6763 6234 #01-110 S(680213) Email: sundachq@singnet.com.sg Website: www.sundac.org

Disability Services Disability services include rehabilitation, training and employment and also raising the awareness of the disabled within the community. The services aim to uplift and improve the lives of the disabled.

Agency

Address

Contact Details

Disabled People’s Association

1 Jurong West Central 2 #04-01 Jurong Point Shopping Centre S(648886)

Tel: 6791 1134 Email: info@dpa.org.sg Website: dpa.org.sg

Handicaps Welfare Association (Jurong Branch)

1 Jurong West Central 2 #04-03 Jurong Point Shopping Centre S(648886)

Tel: 6790 8636 Email: hwa@hwa.org.sg Website: hwa.org.sg

31

Employment Services for Persons with Disabilities Agency

Address

Contact Details

SG Enable Ltd

20 Lengkok Bahru #01-01 S(159053)

Tel: 1800 858 5885 Email: contactus@sgenable.sg Website: www.sgenable.sg

Special Education Schools Special Education Schools provide special education programmes for students with intellectual disability who may not be able to cope in mainstream schools. The Schools strive to make learning possible and enjoyable for the students.

32

Agency

Address

Contact Details

APSN Delta Senior School

3 Chua Chu Kang Grove S(688237)

Tel: 6276 3818 Email: dss@apsn.org.sg Website: www.apsn.org.sg

Eden School

101 Bukit Batok West Ave 3 S(659168)

Tel: 6265 7400 Email: enquiry@edenschool.edu.sg Website: www.autismlinks.org.sg

Grace Orchard School

6A Jurong West St 52 S(649297)

Tel: 6561 9128 Email: info@go.edu.sg Website: www.go.edu.sg

Integrated ChildCare Programme (ICCP) Integrated Childcare Programme (ICCP) is an inclusive programme offered at selected mainstream childcare centres for children with special needs aged 2 to 6 years old who have been diagnosed as having Mild to Moderate disability.

Agency

Address

Contact Details

Blk 418 Chua Chu Kang Ave 4 Iyad Child Development Centre #01-290 S(680418) (Chua Chu Kang)

Tel: 6513 2308 Website: www.perdaus.org.sg

Blk 241 Jurong East St 24 Iyad Child Development Centre #01-659 S(600241) (Jurong East)

Tel: 6513 2311 Website: www.perdaus.org.sg

Blk 452 Jurong West St 42 Presbyterian Community Services #01-170 S(640452) Integrated Childcare Programme

Tel: 6567 4642 Email: jurongwest@pcs.org.sg Website: www.pcs.org.sg

TOUCH Childcare (Clementi)

Blk 333 Clementi Ave 2 #01-86 S(120333)

Tel: 6777 3933 Email: clementi.cc@touch.org.sg Website: www.touch.org.sg

YWCA Child Development Centre

Blk 510 West Coast Drive #01-315 S(120510)

Tel: 6778 8326 Email: westcoastcdc@ywca.org.sg Website: www.ywca.org.sg

33

Mental Health Services Mental Health Services include: (a) Psychiatric and Psychiatric Rehabilitation Centre (b) Centre-based i.e. Day Centre – Psychiatric (c) Others i.e. counselling services

34

Agency

Address

Contact Details

SAMH (Jurong)

Blk 257 Jurong East St 24 #01-405 S(600257)

Tel: 6665 9220 Email: supportsvcs@samhealth.org.sg Website: www.samhealth.org.sg

Club Heal

244 Bukit Batok East Ave 5 S(650244)

Tel: 6899 3463 Email: info@clubheal.org.sg Website: www.clubheal.org.sg

Community Rehabilitation and Support Services

Blk 267 Bukit Batok East Ave 4 Tel: 6562 4882 #01-206 S(650267) Email: crss@sacscrss.org.sg Website: sacs.org.sg

OcTAVE Day Centre 50 Bukit Batok West Ave 3 Bukit Batok Polyclinic Level 3 S(659164)

Tel: 6566 7462 Website: www.imh.com.sg

SAMH Bukit Gombak Group Homes

239 Bukit Batok East Ave 5 #01-165 S(650239)

Tel: 6564 7003 Email: samhbggh@singnet.com.sg Website: www.samhealth.org.sg

SAMH (Creative Mindset)

1 Jurong West Central 2 #06-01 Tel: 6515 5718 Jurong Point Shopping Centre Email: cm@samhealth.org.sg S(648886) Website: www.samhealth.org.sg

Rehabilitation SERVICES Rehabilitation and Halfway Houses help new and former offenders, substance abusers and those with behaviour-issues to recover by equipping them with the necessary social life-skills and practical skills.

Agency

Address

Contact Details

Breakthrough Mission

24 Yew Siang Road S(117758)

Tel: 6479 7756 Email: enquiry@breakthroughmissions.org.sg Website: breakthroughmissions.org.sg

Green Haven Halfway House

770 Jurong Road S(649695)

Tel: 6565 6880 Email: enquiry@greenhaven.org.sg Website: www.sbws.org.sg

Jamiyah Halfway House

352 Pasir Panjang Road S(118694)

Tel: 6776 9101 Email: info@jamiyah.org.sg Website: jhh.jamiyah.org.sg

Teen Challenge

735 Old Chua Chu Kang Road S(699798)

Tel: 6793 8816 Email: tcdare@teenchallenge.org.sg Website: www.teenchallenge.org.sg

35

Self Help Groups Agency

36

Address

Contact Details

65 Tanjong Katong Road Chinese S(436957) Development Assistance Council

Tel: 6841 4889 Email: feedback@cdac.org.sg Website: www.cdac.org.sg

Chinese Development Blk 421 Jurong West St 42 #01-1045 S(640421) Assistance Council@Jurong

Tel: 6569 3573 Email: feedback@cdac.org.sg Website: www.cdac.org.sg

MUIS

273 Braddell Road S(579702)

Tel: 6359 1199 Email: info@muis.gov.sg Website: www.muis.gov.sg

SINDA

1 Beatty Road S(209943)

Tel: 6792 8167 Email: via website Website: www.sinda.org.sg

SINDA Service Centre

1 Jurong West Central 2 #06-03 Jurong Point Shopping Centre S(648886)

Tel: 6792 8167 Email: via website Website: www.sinda.org.sg

Singapore Kadayanallur Muslim League

Blk 65 Telok Blangah Drive #01-166 S(100065)

Tel: 6274 4161 Email: info@skml.sg Website: www.skml.sg

The Eurasian Association, Singapore

139 Ceylon Road S(429744)

Tel: 6447 1578 Email: secretariat@eurasians.org Website: www.eurasians.org.sg

Yayasan Mendaki

51 Kee Sun Ave S(457056)

Tel: 6245 5555 Email: mendaki@mendaki.org.sg Website: www.mendaki.org.sg

List of Public and Other Agencies that May Serve Our Residents

37

Medical Care Community Hospitals Agency

Address

Contact Details

St Luke’s Hospital

2 Bukit Batok St 11 S(659674)

Tel: 6567 0708, 6563 2281 Email: stlukeshq@pacific.net.sg Website: www.slh.org.sg

Restructured Hospitals Agency

Address

Contact Details

Changi General Hospital

2 Simei St 3 S(529889)

Tel: 6788 8833 Email: feedback@cgh.com.sg Website: www.cgh.com.sg

Jurong Community 1 Jurong East St 21 S(609606) Tel: 6716 2000 Email: enquiries@juronghealth.com.sg Hospital Website: www.juronghealth.com.sg

38

Khoo Teck Puat Hospital

90 Yishun Central S(768828)

Tel: 6555 8000 Email: enquiry@alexandrahealth.com.sg Website: www.ktph.com.sg

National University Hospital

5 Lower Kent Ridge Road S(119074)

Tel: 6779 5555 Email: NUH_Enquiries@nuhs.edu.sg Website: www.nuhs.edu.sg

Ng Teng Fong General Hospital

1 Jurong East St 21 S(609606) Tel: 6472 2000 Email: enquiries@juronghealth.com.sg Website: www.juronghealth.com.sg

Singapore General Hospital

Outram Road S(169608)

Tel: 6222 3322 Email: via website Website: www.sgh.com.sg

Tan Tock Seng Hospital

11 Jalan Tan Tock Seng S(308433)

Tel: 6256 6011 Email: contact@ttsh.com.sg Website: www.ttsh.com.sg

Polyclinics Agency

Address

Bukit Batok Polyclinic

50 Bukit Batok West Ave 3 S(659164)

Chua Chu Kang Polyclinic

2 Teck Whye Crescent S(688846)

Clementi Polyclinic Blk 451 Clementi Ave 3 #02-307 S(120451) Jurong Polyclinic

Contact Details

Tel: 6355 3000 Email: via website Website: www.nhgp.com.sg

190 Jurong East Ave 1 S(609788)

Community Medical Services Agency

Address

Contact Details

Adventist Community Services

90 Jurong East St 13 S(609648)

Tel: 6565 9076 Email: johncheang@communityservices.org.sg Website: www.communityservices.org.sg

Kang Ming Free Clinic

Blk 122 Teck Whye Lane #01-836 S(680122)

Tel: 6764 8136 Email: sanyia@singnet.com.sg

Loving Heart Cheng Blk 312 Jurong East St 32 Hong Satellite Free #01-319 S(600312) Traditional Chinese (Mondays and Thursdays) Medicine (TCM) Clinic

Tel: 6567 4166 Email: lhmscj@singnet.com.sg Website: www.lovingheartj.org

Public Free Clinic (Clementi)

Blk 327 Clementi Ave 5 S(120327)

Tel: 6776 1038 Website: www.publiclinictcm.com.sg

Public Free Clinic (Jurong)

Blk 539 Jurong West Ave 1 #01-1028 S(640539)

Tel: 6569 7539 Website: www.publiclinictcm.com.sg

Singapore Buddhist Blk 320 Jurong East Ave 1 Free Clinic - Jurong #01-74 S(600320) Branch Clinic

Tel: 6563 0063 Email: admin@sbfc.org.sg Website: www.sbfc.org.sg

Tzu Chi Free Health Blk 328 Jurong East St 31 #01-138 S(600328) Screening Centre

Tel: 6569 6221 Email: healthscreen@tzuchi.org.sg Website: www.tzuchi.org.sg

39

Neighbourhood Police Centres (NPCs) Agency

Address

Contact Details

Bukit Batok NPC

21 Bukit Batok East Ave 4 S(659840)

Tel: 1800 665 9999

Chua Chu Kang NPC 20 Chua Chu Kang St 52 #01-02 S(689286)

Tel: 1800 765 9999

Clementi NPC

20 Clementi Ave 5 S(129858)

Tel: 1800 872 9999

Jurong East NPC

92 Boon Lay Way S(609962)

Jurong West NPC

700 Corporation Road S(649818)

Nanyang NPC

2 Jurong West Ave 5 S(649482)

Tel: 1800 792 9999

West Coast NPC

Blk 728 Clementi West St 2 #01-418 S(120728)

Tel: 1800 778 9999

Tel: 1800 899 9999

Email: via website

Website: Tel: 1800 268 9999 www.police.gov.sg

Estate Matters HDB Branch Offices Agency

Address

Bukit Batok Branch

Blk 630 Bukit Batok Central Email: #01-144 S(650630) bbbadmin@mailbox.hdb.gov.sg

Chua Chu Kang Branch

Blk 309 Chua Chu Kang Ave 4 Email: #07-01 Chua Chu Kang bckadmin@mailbox.hdb.gov.sg Centre S(680309)

Clementi Branch Blk 453 Clementi Ave 3 #02-01 S(120453)

Tel: Email: bcladmin@mailbox.hdb.gov.sg 1800 225 5432

Jurong East Branch

Blk 255 Jurong East St 24 #02-303 S(600255)

Website: Email: bueadmin@mailbox.hdb.gov.sg www.hdb.gov.g

Jurong West Branch

Blk 518A Jurong West St 52 #02-01 S(641518)

Pioneer Service Centre 40

Contact Details

Email: Blk 638 Jurong West St 61 buwadmin@mailbox.hdb.gov.sg #02-01 S(640638)

Town Councils Agency

Address

Chua Chu Kang Town Council

Main Office Blk 309 Chua Chu Kang Ave 4 #02-02 S(680309)

Bukit Gombak Office Blk 524 Bukit Batok St 52 #01-769 S(650524)

Contact Details

Tel: 65690388

Email: info@ccktc.org.sg Website: www.ccktc.org.sg

Nanyang Office Blk 952 Jurong West St 91 #01-725 S(640952)

Jurong Town Council

Main Office Blk 255 Jurong East St 24 #01-303 S(600255)

Bukit Batok Office Blk 630 Bukit Batok Central #01-146 S(650630)

West Coast Town Council

Boon Lay Office Blk 509 Jurong West St 51 #01-159 S(640509)

Clementi Office Blk 441A Clementi Ave 3 #02-01 S(121441)

Email: enquiry@jrtc.org.sg

Tel: 1800 561 7776

Website: www.jrtc.org.sg

Tel: 6896 4890 Email: wctcbl@wctc.org.sg Website: www.wctc.org.sg Tel: 6776 0271 Email: wctccl@wctc.org.sg

41

NOTES

42

NOTES

43

If you have any suggestions or queries, please contact:

Tel: 6316 1616 Fax: 6316 7250 Email: southwest_cdc@pa.gov.sg Website: www.southwestcdc.org.sg For referral, email: south_west_assistance@pa.gov.sg

South West CDC