South West Corporate Connect! Guide

SOUTH WEST

CORPORATE CONNECT! GUIDE

For more information, please contact us:

In collaboration with South West Community Development Council

SME Centre@SouthWest Tel: 6316 1616 Fax: 6316 7250 Email: southwest@smecentre-smf.sg

South West Community Development Council Tel: 6316 1616 Fax: 6316 7250 Email: southwest_cdc@pa.gov.sg

MESSAGE FROM

THE MAYOR

Ms Low Yen Ling Mayor of South West District

The South West District is home to the largest industrial estates in Singapore and many Small and Medium Enterprises (SMEs). As a significant stakeholder in the community, we want to connect with SMEs to build an inclusive and caring South West. In July 2013, the South West Community Development Council (CDC), together with SPRING Singapore (SPRING) and Singapore Manufacturing Federation (SMF) launched the SME Centre@ SouthWest, which serves as a one-stop service centre for SMEs to address their business needs. As at June 2014, the SME Centre has reached out to over 500 SMEs, and has helped various SMEs to increase their capacities and enhanced productivity. Of course various SMEs have also come onboard and supported many local help initiatives.

This Guide seeks to provide a better understanding of the services available at the SME Centre@South West. We hope that it will be informative and useful in providing better insights on how the SME Centre and CDC may deliver relevant assistance and services to value-add to your businesses, as well as facilitate your community involvement. Talk to us today to overcome your business challenges and achieve your social mission.

PARTNERS

Mr Douglas Foo President of Singapore Manufacturing Federation

Ms Chew Mok Lee Assistant Chief Executive of SPRING Singapore

3

Singapore Manufacturing Federation is delighted to be the collaborative partner of the South West Community Development Council (CDC) to launch the SME Centre@ SouthWest. We are honoured to be part of this collective effort of CDC to reach out actively to the SMEs in this region. The hosting of the SME Centre@SouthWest within the CDC will bring about a more holistic package of advisory and assistance service in close proximity to the SMEs.

Small and Medium Enterprises (SMEs) need to upgrade their capabilities and improve productivity to remain competitive today. This guidebook summarises the relevant government schemes which SMEs can utilise to address their business challenges. SMEs can also approach the SME Centre@SouthWest which was set up to provide 1-on-1 free advice in areas ranging from productivity upgrading, human resource management to overseas expansion. The advisors at the centre will be able to recommend on the most appropriate programmes for them based on their company’s needs. I urge SMEs to approach the SME Centre@SouthWest to learn how your company can embark on its productivity journey.

GUIDE TO

SME CENTRE@SOUTHWEST START HERE

E-mail

BOOK AN APPOINTMENT by

southwest_cdc@pa.gov.sg query@smecentre-smf.sg

Phone call 6316 1616

Walk-in

The JTC Summit 8 Jurong Town Hall Road #03-11 Singapore 609434

OUR BUSINESS ADVISORS CAN HELP YOU IN THE FOLLOWING AREAS

Business Advisor

Business Advisory

Employment & Training Assistance

Corporate Social Responsibility (CSR) Efforts

5

Business Advisory

Identifying Problems and Solutions

Improving Productivity

Guidance on Government Schemes

Capability Building

Aftercare

Employment & Training Assistance Job Matching and Training Opportunities

Matching of Suitable Candidates

Job Placement

Aftercare

via WDA - Career Centres, The Jobs Bank (www.jobsbank.gov.sg) and/or Jobs-Nearby (www.jobs-nearby.com)

Corporate Social Responsibility (CSR) Efforts Doing Good, Doing Well and Giving Back

Contributions in Cash

Contributions in-kind

Staff Volunteers

Expertise and Knowledge

EXAMPLES Bok Sing Hardware Paints Bok Sing Hardware Paints, an SME which deals in hardware and machinery, has raised its revenue about 20 percent after receiving business advisory assistance from SME Centre@SouthWest.

The Productivity and Innovation Credit (PIC) scheme Scheme from IRAS was introduced.

The PIC allowed the company to receive a

400%

tax rebate.

Through the consultation with the Business Advisor, key areas in improving productivity were identified and enhanced its corporate profile overseas.

Bok Sing further tap on the Productivity and Innovation Credit (PIC) scheme to purchase an $80,000 inventory system that was integrated with a new point-of-sale system.

Haron Mini Market Haron Mini Market is a neighbour Indian grocery shop. Mr. Sirajul Islam has been running the business for the past 30 years. SME Centre@ SouthWest recommended Mr. Sirajul to tap on ICV in the area of Financial Management to upgrade his business planning and budgeting capabilities with a new point-of-sales (POS) system.

7

Ha Li Fa Pte Ltd Ha Li Fa Pte Ltd is in the business of production of fishball and fishcake for more than 20 years.

They realised the importance of productivity improvement as there are constraints posed by tight labour market and rising operating costs.

Ha Li Fa decided to improve workplace productivity management and strengthen its technology capabilities.

Ha Li Fa approached SPRING for assistance and was recommended to apply for the Capability Development Grant (CDG).

CDG is a financial assistance scheme which helps SMEs defray up to 70% of qualifying project costs related to upgrading productivity and developing business capabilities.

They received $5,000 voucher from ICV financial management to offset consultancy cost.

Specific business needs of Haron Mini Market were identified.

They received more than $300,000 for food process automation under Spring Singapore Capability Development Grant. With the help of this scheme, the business production output has increased and customer satisfaction have improved significantly.

The Innovation and Capability Voucher (ICV) scheme was thus recommended.

Formulate a better bookkeeping system, which can plan and manage their inventory, integrate their POS system.

Productivity toolkit provided by SPRING Singapore to review the performance of the company from all aspects.

USEFUL NATIONAL SCHEMES

FOR SME KNOWLEDGE Innovation and Capability Voucher (ICV) Apply for a $5,000 voucher to upgrade your business.

Increase SME Productivity With Infocomm Adoption & Transformation (iSPRINT) Receive up to 70% grant for adopting infocomm technology.

Productivity and Innovation Credit (PIC) Get a tax reduction or cash payout when you invest in your workers, equipments, research, design, or intellectual property rights.

Inclusive Growth Programme (IGP) Improve productivity and benefit your workers.

WorkPro Job redesign, improve work-life harmony, and to recruit and retain mature workers.

Workfare Training Support (WTS) Improve employability, upgrade to better jobs and earn more.

For more information on useful national schemes, please visit www.spring.gov.sg

对中小企业有帮助的

政府援助计划 创新与能力赠券 (ICV) 申请$5000的赠券来提升您的业务。

中小型企业采纳资信综合资金辅助计划 (iSPRINT) 采用信息通信技术以获得高达70％的津贴。

生产力及创新优惠计划 (PIC) 当您投资在您的员工，设备，科研，设计， 或知识产权时，可申请获得减税优惠或现金 补助。

包容性增长计划 (IGP) 提高生产效率，让员工受益。

优化职场计划 (WorkPro) 为重新设计工作，在职培训，改善工作和生活 之间的和谐，以及招募和保留熟练的员工。

就业培训计划 (WTS) 提高就业能力，获得更好的工作和赚取更多 的收入。 想了解更多有帮助的政府援助计划，请上此网站 www.spring.gov.sg

10

合利发有限公司 合利发有限公司一间超过20年生产鱼丸和 鱼饼的公司。当他们面临人手短缺和经营 成本上升所带来的困境时, 他们意识到提高 生产力的重要性。 合利发决定提高厂房的生产管理，并加强 他们的技术能力。

合利发向标新局寻求协助，他们 被建议申请潜能开发津贴(CDG)。

潜能开发津贴是一个资助计 划，它能帮助中小企业支付有 助于提高生产力和发展的业务 能力的合格计划高达70％的 费用。

他们从创新与能力赠 券计划的财务管理处 收到 5千 的赠券，以 抵消顾问费用。

鉴定了HARON 迷您市场的一 些特定的业务 需求。

通过标新局的潜能开发津贴计划的帮 助，食品加工自动化设备让他们收到 超过 30万 的津贴。他们的生产量增 加，客户满意度也有显著的改善。

创新与能力赠券（ICV） 计划是在这种情况下推荐 的。

制定一套更好的簿记 系统，让它可规划和 管理自己的库存，并 于终端销售系统结 合。

由标新局提供的生 产力工具箱，来检 验公司的各方面的 表现。

案例 木成五金漆私人有限公司 木成五金漆私人有限公司木成五金漆私人 有限公司是一间买卖五金和机械零件的中 小企业，在接受西南中小型企业中心的工 商咨询后，盈利增加了20%。

生产力及创新优惠计划 (PIC) 新加坡税务局(IRAS)提供的 优惠计划 生产力和创新优惠 计划允许公司获得

400%

的税务回扣。

经过与业务顾问的咨询 后，鉴定了主要在生产力 方面必须提高，并加强其 企业在海外的知名度。

木成更进一步的通过生产力及 创新优惠计划（PIC），來购 买价值8万的结合终端销售系 统 (POS System) 的库存系统 (Inventory System)。

Haron 迷你市场 HARON迷你市场是一个邻里的印度杂货 店。Sirajul Islam 先生这间店开了30年。 西南中小企业中心建议 Sirajul 先生在财务 管理方面申请创新与能力赠券计划 (ICV)， 采用终端销售系统，以提升自己的业务规 划和预算能力。

12

工商咨询 确认问题所在和提供解决方案

提高生产力

能力建构

后续服务

政府援助计划咨询

就业及培训援助 职位分配和培训机会

配对合适的人选

就业辅导

后续服务

可通过劳动力发展局(WDA)的 就业辅导中心，求职网站 The Job Bank（www.jobsbank.gov.sg）及/或 Jobs-Nearby（www.jobs-nearby.com）

企业社会责任（CSR）的任务 做优，做好与回馈

现金捐款

实物捐助

员工志愿者

专业知识

西南中小企业中心指南 从这里开始

通过以下方法预约

电子邮箱

电话联络

southwest_cdc@pa.gov.sg query@smecentre-smf.sg

6316 1616

亲临西南中小型企业中心 The JTC Summit 8 Jurong Town Hall Road #03-11 Singapore 609434

我们的业务顾问可以为您提供 以下几个方面的帮助

业务顾问

工商咨询

就业及 培训援助

企业社会责任 （CSR）的任务

合作伙伴

14

新加坡制造商总会很高兴能成为西南社区发展理事 会（CDC）的合作伙伴，一起成立了西南中小型企 业中心 (SME Centre@SouthWest) 。我们很荣幸 能成为一员并于西南社区发展理事会共同努力，积 极地对本区域的中小企业提供援助服务。设立在西

符标雄 新加坡制造商总会主席

南社区发展理事会里的西南中小型企业中心将为 中小型企业带来更全面的咨询方案和更紧密的援 助服务。

现今的中小型企业（SMEs）必须提升自己的能力和 提高生产力来保持他们的竞争能力。本指南总结了 政府的相关辅助计划，让SMEs通过这些计划解决业 务上面对的挑战。SMEs还可以向西南中小型企业中 心寻求1对1免费咨询服务，从而提升生产力，以及 海外业务发展的人力资源管理建议。中小型企业中 心的顾问将会根据SME公司的需求，推荐最适合的

周沐丽 标新局助理局长

解决方案。我呼吁SMEs前往西南中小型企业中心， 以学习如何为公司提高生产力。

市长致词

西南区有国内最大的工业区，在这里有许多中小型 企业（SMEs）。作为这个社区的参与人，我们希 望通过这些管道和中小型企业共同建立一个体贴并 具有包容性的西南社区。在 2013年7月，西南社区 发展理事会（CDC）与标新局（SPRING）和新加 坡制造总商会（SMF）成立了西南中小型企业中心 (SME Centre@SouthWest)，为中小型企业提供综 合援助和服务。截至2014年6月，中小型企业中心 已经让超过500多家的中小型企业受惠，帮助不同 行业的中小型企业提升创新能力和生产力。当然， 各中小型企业也纷纷加入并支持社区提供的各项援

刘燕玲

助服务。

西南区市长

本指南的目的是提供一个能更明确地说明西南区中 小型企业中心所提供的服务。我们希望，这份指南 能提供更充实的讯息,解释关于中小型企业中心和 西南社区发展理事会如何提供相关的援助和服务来 帮助您的企业提升创新能力和生产力，同时促进您 的企业融入我们的社区。今天就和我们联系，让我 们一起改善您作业方式上面对的挑战以及为实现您 的社会使命。

西南区

企业联系！ 指南

欲了解更多信息，请与我们联络：

In collaboration with South West Community Development Council

西南中小型企业中心 电话：6316 1616 传真：6316 7250 电邮：southwest@smecentre-smf.sg

西南社区发展理事会 电话：6316 1616 传真：6316 7250 电邮：southwest_cdc@pa.gov.sg